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Unable to install updates on Windows 7 [Error code 80072F8F]

Q: Unable to install updates on Windows 7 [Error code 80072F8F]


For the last couple of months I have been unable to install updates on Windows 7. I try to look for updates but it gives me this error:

(It's dutch but you get the idea)

I searched the code on google and most results told me to sync my time. My time is correct, yet I still get the same error code everytime.

Is there anyone who can help me with this?

Preferred Solution: Unable to install updates on Windows 7 [Error code 80072F8F]

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Unable to install updates on Windows 7 [Error code 80072F8F]

In the Control Panel, is your time zone correct? If you have DST is that set properly?

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I have 8 important & 4 optional Windows which I cannot install. I have tried everything people have suggested to no avail. The code Numbers are: Important KB2871997, 3004375, 3033929, 3057154, 3060716, 3061518, 3068708, 3071756. Optional KB2574819, 2592687, 2830477, 3080149. KB2592687 was installed, but it kept trying to install so I uninstalled it.
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

A:Unable to install 11 Windows Updates because of error Code 80070490.

Hello Asanberger1960,

Please follow the Windows Update Posting Instructions and post the requested data.


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Hi All

since a few days, my PC won't install 4 windows updates:

I investigated a bit on my side, and the last sucessful update was in june this year, i have the error code 0x80073712 since the 25/09/2014 in the events journal
When I found out about the issue yesterday, i tried:
1. WindowsUpdateDiagnostic.diagcab which fixes issues, but then windows update still raises the same error code
2. after reading thread from Chuckylena i also tried the command "DISM.exe /Online /Cleanup-image /RestoreHealth" but the error below is raised (my system is in french)

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth
Outil Gestion et maintenance des images de d?ploiement
Version : 6.3.9600.17031
Version de l'image : 6.3.9600.17031
Erreur : 14098
Le magasin de composants a ?t? endommag?.
Le fichier journal DISM se trouve ? l'emplacement C:\Windows\Logs\DISM\dism.log

I'm attaching the dism log :

If someone could kindly have a look I'd appreciate it

A:Unable to install 4 windows updates error code 80073712

Did you run this first

Use the System File Checker tool to repair damaged Windows files. To do this, follow these steps:
Open an elevated command prompt.Run the "sfc /scannow" command.Try to install update again.

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I keep getting this error, and following Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91" and removing files manually did not resolve the problem.


Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-B9Y6B-HC4GB-PCKGW
Windows Product Key Hash: Z1GlPcYy+HBohewZJAy1bI8JXYg=
Windows Product ID: 00426-066-9124496-86422
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {8ACB14DD-15BC-4695-AEC7-A2E6183B4DFA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered,
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OG... Read more

A:Unable to install Windows Updates, error code 80071A91

Hi - welcome to the forums!

Hmmm - Invalid Class error - that's a VERY rare error in your MGADiag report.....
It appears to be caused by a broken WMI store.

Please run the following commands,

Net stop winmgmt /y
Net stop wscsvc
MD c:\wmibackup
DIR %systemroot%\System32\Wbem\Repository
MOVE %systemroot%\System32\Wbem\Repository\*.* c:\wmibackup
DIR %systemroot%\System32\Wbem\Repository
NET start wscsvc
Net start winmgmt
Net start iphlpsvc

WAIT 10 minutes for the store to rebuild, then reboot.

wait another 10 minutes (just in case), then run another MGADiag report.

By the way, how did you acquire your Windows license? - it's an MSDN-type one, and is not for general sale.

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Hi everyone... i've inherited a friend's computer and it LOOKED 100% in working order, but i'm running across an infuriating problem. Every time i try to use windows update, i get a code 80072F8F error. It just can't connect. I had microsoft essential anti-virus installed, and every time i would try to update that, it coudln't connect. i can't even get the computer's clock to sync with the internet time server... it can't connect. but obviously, i have no problem getting on the internet and surfing websites... what gives?

A:code 80072F8F: windows update, firefox, anti-virus... nothing updates :(

This should work


good luck

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Hi everyone... i've inherited a friend's computer and it LOOKED 100% in working order, but i'm running across an infuriating problem. Every time i try to use windows update, i get a code 80072F8F error. It just can't connect. I had microsoft essential anti-virus installed, and every time i would try to update that, it coudln't connect. i can't even get the computer's clock to sync with the internet time server... it can't connect. but obviously, i have no problem getting on the internet and surfing websites... what gives?

A:code 80072F8F: windows update, firefox, anti-virus... nothing updates :(

This aricle indicates that this auto-fix will correct the 80072F8F error among other things
Fix broken desktop shortcuts and common system maintenance tasks

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Hey all,

Been running into this issue the last few days and my search has brought me here:

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-07 10:59

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3042553_SP1~31bf3... Read more

A:Unable to install updates, Error Code 800B0100

I've uploaded a file - cpyaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cpyaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder

And the content of the manifests folder (.manifest files) into this folder:


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

... as far as the Windows 10 notification is concerned, I don't think it's related, but it's possible.

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What can I do to correct error code 80072F8F when trying to update driver in windows 7?.

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Hello Technet community,

Since the last 2 weekends Windows Update error code 80072F8F has been plaguing my new Surface Pro 2 w/Windows 8.1 which:
1. Is joined to a domain.
2. Has a domain account which is also a Local Admin and it is linked to a Microsoft Account.
3. Correctly receives machine GPOs at boot (1st via wireless computer Auth THEN (after) via Domain User Re-Auth after login).

What I've tried so far:
- clean boot & restore windows updates (either aggressively and/or through the MS Fixit).
- The NTP setup follows a domain hierarchy (UTC+9.30 updated every 3mins.); all domain members are NT5DS clients & they correctly recognise and receive the same time from the PDC emulator.
- No Proxies in between (just a standard nat).
- The following sites have been added to the trusted sites (as per http://support.microsoft.com/kb/818018/en-au):


- The internet zones security has been either:
1. Set according to http://support.microsoft.com/kb/818018/en-au
2. Set to low for all zones.
- The client firewall has been disabled.
- The client AV (Windows Defender) has been disabled.
- sfc /scannow reports no violations.
- Root certificates have been manually refreshed (as per http://gavinmckay.wordpress.com/2010/09/28/howto-fixing-windows-update-error-code-80072f8f/ && http://www.danielfortier... Read more

A:[possible BUG] Windows Update error code 80072F8F.

That's it, I'm done with it :)

I fixed the
80072f8f error by redesigning my Domain from scratch.
The issue was one of my 50+ GPOs.
I confirm the above b/c on my new (blank) 2012 R2 dc the issue is non-existent.

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I've never been able to install any Windows 8 Updates on my 64bit Samsung Laptop.
Error message:
Error(s) found: Code 73712 Windows Update ran into a problem
- My computer is set to Install Updates automatically
- No records in View Update History
- Ran Windows Update Trouble Shooting a number of times: and it shows
Potential Windows Update Database error detected 0x80073712 FixedWindow Update Components must be repaired Fixed
But I'm still unable to download any updates.

Tried the following with no success, and get the same error message when running Windows Updates:
-Tried going into "C:\Windows\SoftwareDistribution" and deleted everything in DataStore folder except for log folder.
-Renaming SoftwareDistribution to SoftwareDistribution.bak
-Disabling my antivirus, then running the Window Update
-Running Windows Update in Safe Mode
-Running Windows Update in CleanBoot
-Running Tools >> Error Checking

Tried running the following DISM command in cmd as administrator:-
It states that The Component Store has been corrupted.

When I ran: Dism /Online /Cleanup-Image /RestoreHealth

Got Error: 14098 The component store has been corrupted.

Would greatly appreciate if anyone can help me. Thanks.

A:Unable to install any Windows 8 Updates - Code 80073712

Check the help file -- Dism /? or Dism /online /?

Check this thread Issue with Dism/Online/Cleanup-Image/RestoreHealth

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Suddenly Windows 7 has stopped installing Windows Updates. It downloads, then creates restore point, starts installation, but then comes back with the error code 800F0900. This happens with all the updates when carried out individually, critical or optional. I first went through the process of clearing all the Start-up Programs in the Services section of msconfig. As that did not solve it I then stopped all but MS services, and that did not solve it.  I tried the Microsoft .NET Setup Verification Tool. This said there were problems that it could not fix and sent a report to Microsoft.  Following an earlier thread on this site, I installed and used the Windows Repair program from Tweeking.com. This failed to solve the problem. Does any one have any other possible advice to help solve this problem ?

A:Windows Updates will not install. Error code 800F0900 for all updates.

I would try running the System Update Readiness Tool:  http://www.microsoft.com/en-us/download/details.aspx?id=20858 .

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Have Vista 32 Home Premium. When I check for updates I'm given the error code 80072f8f. Checked with Microsoft help and it was suggested to check time and date to verify that my computer had the correct time and date. It does. Would welcome any suggestions on how to further troubleshoot this problem.

A:Error code 80072f8f

Not much more what you already know

1.Make sure time in BIOS and in the system is the same
2.Update manulaly time clock>>time from internet...
3.Run cmd.exe with administrative previlliges and type

slmgr -rearm

wait for the moment until you recieve message from this command

/*I know it sound stupid run this command when system is already registred but probably this command is also responsible for reconfigure licence time -I don't know exactly*/
4.In C:\Windows\WinSxS delete all *.xml files and delete all in C:\Windows\WinSxS\Temp
5.Restart computer - then you can uninstall hotfix which has been incorrect installed -this time you should do that
6.Install this problematic hotfix from Microsoft Download Center

if this fail try update BIOS and repeat the whole above procedure

See also:http://www.vistax64.com/1081720-post7.html

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kgetting error code 80072f8f  for downloading windoes update  its not my time and date on my computer   and my files are not corroped i ve tryed something that my computer guy told me to do that he  found on this site did not work  . please help i have not been able to down load any updates fo a long time.  iam running windows 7 thanks

A:keep getting error code 80072f8f

I would assume your computer guy is we experienced otherwise you may not have used him. I would only think maybe the BIOS time has thrown it off, but that is a bit far fetched. Ask your computer guy if it would be a good idea to do a clean install of Windows OS. I'm sorry I can't offer better advise, because this error code is a time code...

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I have been having some recurring problems with the attempts to install some automatic windows updates.

Security Update for Microsoft Office Acess 2007
Security Update for Microsoft Office Outlook Junk Email Filter

I am not able to install these updates, maybe any other updates in general. After attempting the install the following install window says, "Windows Update encountered an unknown error." Next to it an error code 80070643. Microsoft provides a solution to the problem, by re-installing Microsoft NET. Framework. They also provide a link to the program NET. Framework cleanup tool that enables you to uninstall NET. Framework, and it's components.

I followed Microsoft's instructions to solve the issue, though I've been put at a standstill. I have used the NET. Framework Cleanup tool to uninstall NET. Framework and it's components (states that it uninstalls all versions, 1.1 SP1 1.1, 2.0, 3.0, 3.5.) Then afterwards instructed to reinstall NET. Framework, specifically in an order, 3.5 then, 1.1, then 1.1 SP1. I start with 3.5, then as the installation starts it says that to contiunue installation I must turn off or on windows features in the Control Panel. I do so and turn off all Windows features. Then continue and it again states to turn off features in the Control Panel.

I wasn't able to continue the process, and I am also concerned that this is the same error that made me unable to install Microsoft Security Essentials, (as t... Read more

A:Error Code 80070643, Windows 7 Update error, can't install updates.

Waiting for a day no one seems to be replying.

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I just got a new Dell Inspirion laptop with Windows 7 Home Premium Service pack 2. As usual there were several Windows Security updates that needed to be installed. Took two days to install them all. Or I thought all had installed. But after Secunia PSI kept insisting that no updates were installed, I checked the update history and found several had failed to install. All have the same Error code of 800F0902
I ran Microsoft Fixit tool, which said it detected no problems. But obviously that too failed.
The list of updates that failed are too numerous to report but here a few:
Most seemed to have to do with the Net Framework 3.5.1.
Does anyone have a clue how I can resolves this? Most importantly is my new Dell a lemon?
Thank for your time,

A:Windows updates will not install error code 800F0902

Have you tried installing them 1-by-1; re-booting after each?I'm not sure why .NET 3.5.1 is trying to install when .NET 4.5 is the current version.

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G'day guys. As the title says I've been getting an 80073712 error while trying to install some updates.

Updates and errors:
Update for Windows 7 for x64-based Systems (KB3068708). Published 9/06/2015

Update for Windows 7 for x64-based Systems (KB2574819). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2592687). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2830477). Published 11/02/2014

Attached as well as the C:\Windows\windowsudpate.log file

Additional info:

These files have been turning up in my external hard drive while I try to do the updates. At first I didn't know what they were but after some searching it turned out that they were just where the downloaded updates were stored. May or may not be relevant. Tried doing an update with the hard drive unplugged through the System and Security/Windows Update interface and it still failed.

I also tried to download and install the KB3068708 important update manually from the microsoft website but when I tried to install it it said something along the lines of "Update not applicable to your computer".

A:Error Code 80073712 while trying to install windows updates

CheckSUR shows this...

Seconds executed: 1497
Found 6 errors
CSI Manifest Missing Total count: 3
CSI Payload File Missing Total count: 2
CBS MUM Missing Total count: 1
Unavailable repair files:
First priority is the listed files - we'll worry about the others later.

I'll post a fix protocol when I can clear the backlog. !

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I am having an issue installing Windows Updates (WU) all have Error Code: 80070005.

Nine updates installed after several tries, but there are about 50 updates waiting to be downloaded and installed.

I ran the SURT, but it kept spinning...all day, so I canceled it. Tried running it again, but it wouldn't let me run it again.

I ran the SFC Scan and have the SFC detail log attached. Appears a lot of files were repaired and some could not be repaired. The files that couldn't be repaired are mostly sample MS music, pictures, etc. Stuff I am not interested in.

Maybe one of my cleaners deleted same as a useless/unused file or maybe a virus corrupted some files? I didn't see anything in the SFC detail log pertaining to WU?

The CBS compressed zip log is 13.6MB, which is over the 8MB upload limit, so couldn't upload it?

On June 23, 2016, MSSE picked up a Rogue: JS/FakeCall.D labeled (Severe). It was quarantined by MSSE, I deleted it.

Malwarebytes this past week picked up and quarantined a few rootkits labeled as severe or a threat. I deleted those. Not sure if these items affected WU or not?

Would the Windows Update - Reset tutorial would work to fix my WU issue here? Seems like a uncomplicated fix?

So any help here would be appreciated, Thanks!

A:Windows Updates won't install, Error Code: 80070005

Hi Vista32,
Thats not good reading.
Most system security experts would advise a complete RE-install of any OS compromised by a Rootkit, but you, from your own admission, have had few.
Iam NOT a security expert but in this case I WOULD, if you can identify them, look them up at BleepingComputers they have an excellent catalogue of Rootkits and there impact/removal.
Just removing them does NOT allways guarentee a clean system.

Having said that SFC has done a pretty good job of repairing some of whats been infected/changed, but it is advised to run it 3x.
From what i can see there are certainly still some errors, in Windows media player, and there are likely to be others
SURT can take >>hours<< to run especially on a previously infected system, as it also makes repairs as it goes along

You can run the troublshooter, if you want.


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I posted this yesterday, but as this was my first post in the Windows 7 forum, I was instructed that I did not include all of the required information. I closed the old post and am re-posting with all of the required documentation.
Since mid February, all of my Windows update patches have continually failed with an error code of 80070308. I have never had an issue with any Windows Updates prior to mid February. I am running Windows 7 Professional SP1 64 bit. I have a newer Dell XPS8500 machine with 32 GB RAM and an Intel Core i7-3770 CPU @ 3.4 GHZ. The following updates continually fail:

Cumulative Security Updated for IE 11 for Windows 7 x64 based systems (KB2909921)
Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2909210)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1
for x64-based Systems (KB2898857)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2901112)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2911501)
Security Update for Windows 7 for x64-based Systems (KB2912390)
Security Update for Windows 7 for x64-based Systems (KB2916036)
Update for Windows 7 for x64-based Systems (KB2843630)
Update for Windows 7 for x64-based Systems (KB2919469)

I tried running the "Fix it" program recommended in the MS ... Read more

A:Cannot install Windows Updates - get error code 80070308

I had trouble putting the CBS logs in my original post so I am adding them in this reply.

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Hi all

I am new to the forum. Nice to meet you all

I need to some help that I have put off since last month due to personal life stuff outside of Windows 7. I notice windows update is failing bad installing three updates. Two of those was last month and one very new update a few days ago.

I read the rules about posting and one things it mentions in the post was to post up the CBS log file buts it over 1gb and it wont open it even when zipped. I did ran sfc last month but it didnt pick up anything. Enabling and disabling windows updated trigger anything to work. I havent uninstalled SP1 yet but how safe is this?

My OS is: Windows 7 pro SP1 64bit.

The three updates are:

Security Update for Windows 7 for x64-based Systems (KB3126587)

Security Update for Windows 7 for x64-based Systems (KB3126593)

Security Update for Windows 7 for x64-based Systems (KB3140410)

And they all have the same error code: 80073701. I did find a standalone installer for KB3126587 but the error message I keep getting when I run it is: "The update is not applicable to your system". Even though it damn well is the correct version.
Any directions on where to go from here? I feel like I have run out of options

A:Cant install new windows updates error Code 80073701

Hi Mallett,
OK lets go with what we can get. you said that sfc was fine last month.
Can you post the windows update log from the last sfc rundate
Run the SURT from here
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center
and for good measure


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Just installed 32bit windows 7 and received this error. Is this a genuine issue? Never had it before.. No idea how to fix this. Hate to have to reinstall os.

A:Solved: Help!! Code 80072F8F error.

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Hi how do i resolve win7 update error code 80072f8f.
Have looked at windows help forum but not much help so far none of the fix it has
fixed this problem.
Can anybody help me

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This started because I had to pull the battery on my motherboard to reset the CMOS, which solved the initial problem I was having, but now Windows Update doesn't work, giving me the Code 80072F8F error, which Windows helpfully tells me is because "your computer's date and time might not be the same as the date and time for the online Windows Update service."

So, I manually updated the date/time and tried again.

No dice.

I then attempted to do a Internet Time Synch and got the extremely helpful error message, "An error occurred."

I tried all of the time servers automatically provided by Windows.

Same error.

I then looked up a list of time servers and manually input the one closest to my physical location.

Same error.

I then opened up a command prompt and tried manually stopping, unregistering, registering and starting the Time Service.

The error persists.

From searching, it seems like this a (fairly) common problem, but at this point, I seem to have exhausted the "solutions" that I've found so on the web.

How do I get the time synch and, more importantly, Windows Update, working again?



A:Code 80072F8F / Internet Time Synch Error

Hello, see if you can do a system restore to another date

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Hello there,

For the best part of a year I have been struggling with the exact same issue. I am unable to install these 2 pending updates. Consequently, I am unable to update further and am stuck on an old version of Windows 10 exposed to several threats.

I have already contacted Microsoft support several times and their outcome every time was to "purchase higher support". Prior to this post I have reinstalled Windows many times freshly and I am unable to solve this issue.

The only interferences I can think of is the fact I have changed the default program installation folders in the registry to a seperate drive (P:/ Drive) and my user is saved on a seperate drive (S:/ Drive).

The error I get is as follows:

? Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3176493) - Error 0x80070bc9
? Security Update for Windows 10 Version 1511 for x64-based Systems (KB3172729) - Error 0x80070bc9

Any help will be GREATLY appreciated as I am getting to the ends of what I can handle.

Many regards,

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For the past 2-3 months I've been receiving the same error in Windows Update every time I try and update: Error 80246008. I've tried the Microsoft Fix It application and the same problem occurs. I took a look into the services and when I try to start one service required by Windows Update it always fails because its core services are not launched, so I tried to launch those and those won't even launch. How can I go about fixing this?



EDIT: I also have tried the steps in this guide Windows Update Error 80246008 in Windows 7 - Fix and I still have the same problem.

A:Unable to install Windows Updates, error 80246008

Quote: Originally Posted by Monkeymo13

For the past 2-3 months I've been receiving the same error in Windows Update every time I try and update: Error 80246008. I've tried the Microsoft Fix It application and the same problem occurs. I took a look into the services and when I try to start one service required by Windows Update it always fails because its core services are not launched, so I tried to launch those and those won't even launch. How can I go about fixing this?




EDIT: I also have tried the steps in this guide Windows Update Error 80246008 in Windows 7 - Fix and I still have the same problem.

What services did you try to start? an what is the exact error message when start that service?

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When I try to run Windows Update I get error code 80072F8F (time and date issue). I fixed my time and date, but it still won't update due to the same error code.

Any suggestions?

A:Vista/Win Update error code 80072F8F (time and date issue)

Hi this is MS answer Windows Update error 80072f8f
is the cmos battery needing replaced

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I have Windows 7 Home Premium 64 bit, I'm being unable to install the Service Pack 1 for some reason (KB976932). I already tried the System Update Readiness and here's a HUGE log that came up. Please, I'd appreciate any help you guys may give me.

A:Unable to install updates in windows 7 error 800B0100 update KB976932

I also used the Windows Update Troubleshooter v1.3 by HackSys Team, still not being able to install the updates. I'll appreciate any furher help for this.

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Unable to download Windows updates..BIT transfer service not running..changed from automatic to manual..still wont work I have Windows 7 Home Premium 64

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Trying to install Windows Vista Service Pack 1 (KB936330) , but whenever I try to install it, the error code 80070017 appears saying the update has failed. I have numerous times to install it and it still won't allow me to install the update.

A:Error Code 80070017 when trying to install updates after a clean install.

Have you allowed Windows Update to run automatically to get all the previous updates? it should follow on to install SP1 automatically without intervention.

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I recently bought W8 Pro with Media Center. As always, after installing all my programs I wanted to update my OS. All updates went smooth except specific two:

Also, while trying to install them, I have error 0x80073712.

What can I do? I tried to maually install them, but with same result.

A:Error code and 2 updates won't install


Welcome to the forums. Have a look here... Windows Update error 0x80073712 - Microsoft Windows Help

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I've tried several times to install WIndows Vista updates when Prompted and 3 times now I've gotten an error message. I tried it while disabling Norton and that didn't work, and I tried downloading updates directly from Microsoft's website, same error message. Is this fixable? Here's a picture of my error message.

A:Can't Install Vista Updates - Error code 646

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I have several updates(currently 3 but it was 5 last time I tried) that fail.
They seem to download alright, but on installation the progress bar takes a few leaps
to the end, and it's all fails. I stopped updating for a week or so, and today, I was able
to successfully apply 14 out of the 17 updates that were available. So now it's just these
3 for some reason.

Those are:

Important updates
Update for Windows 7 for x64-based System(KB3040272)
Update for Windows 7 for x64-based System(KB3065979)
Update for Windows 7 for x64-based System(KB3064209)

Here's the info:
OS is Windows 7 Home premium(64bit)
The error code I am given is: 8024200D
I have downloaded and run the SURT tool.
I have also several times run the sfc /scannow cmd.
I repeatedly tried to update at every stage, with no luck.
The CBS.zip is attached.

Running the automatic troubleshooter from the microsoft site reports the following
as a Windows update error and says it couldn't fix it:

InformationalError Report
RootCause: RC_DataStore
ErrorCode: 0x800F081F

As you can see, the error code there is a different one than the one I get directly from
the failed Windows update.

Any help/suggestions much appreciated.

A:Some updates won't install Error Code: 8024200D

I searched for the updates in question online, and downloaded and installed them manually. I then checked for new updates(after a reboot), and windows update successfully downloaded and installed all by itself. It seems my troubles are a thing of yesterday. Hooray! Still though, I don't get why this happened in the first place ... oh well.

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Windows standalone update installer does not work...I get error code: 0xc8000247 that says the "installer encountered and error"...When I click on update in the action center I get a message saying "Windows Update cannot check for updates because the service isn't running"...I have checked the service utility and both the update and installer are running...I have tried stopping and then restarting them...Still nothing...I can't run update troubleshooter...I get error code: 0X8E5E0247 that says "A problem is preventing the troubleshooter from starting"...Below is system info...

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4056 Mb
Graphics Card: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1), 1804 Mb
Hard Drives: C: Total - 953766 MB, Free - 921214 MB;
Motherboard: Dell Inc., 0G848F
Antivirus: AVG AntiVirus Free Edition, Updated and Enabled

A:Can't install updates...error code 0xc8000247

Is this the same issue as your other topic? If so, you should likely continue in the same topic.

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I have a Windows 7 ultimate 64-bit SP1 Laptop. Updates KB2957689 and KB2800095 fail to install every time I try and I get error 80070570. I tried scanning it with malwarebytes and installing updates one at a time but it doesn't work.

A:Error code 80070570; updates won't install.

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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My dell inspiron , windows 10 version 1511, 64 bit , 4GB RAM, free space in C Drive 23 GB ,system has been running with an update issue for a long. I have raised the issue to the MS community. Please find the link My issue . 
Dell update for drivers update is showing your system is up to date. 
I have tried many things  as suggested by the MS community members but the issue is still there. Right now I am getting this error in the windows update page
• Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB4015219) - Error 0x8000fff

I have tried the following

1 As the auto update of the system failed continuously, to install the cumulative update for version 1511 I've  downloaded the  update from Microsoft update catalog. Failed to  update.

2. To install the anniversary update without installing the cumulative updates for version 1511 tried this one
Download windows10 through Media creation tool . Both the option of  Update now and ISO file has been tried.
In both the cases got the below error
3 Tried to install in clean boot mode. The same above error.

4. Tried to install in safe mode The same error,

5 Tried Troubleshooting , no success.

6. Tried to Reset windows update component and again check for update. Shows the error 0x8000fff.

Creators update is already released Is it possible for me to jump from version 1511 to  the latest version of windows 10 ? ( without... Read more

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Since 10/07/2014 I am having serious problems with 9 updates in Windows Update.
I just took a look at some other topics in this forum section and it seems I am not the only one having these problems.

I've already tried several things i've found on the internet, but nothing really nothing worked out for me.
I've tried the hotfix, didn't work out; i've tried multiple CMD commands, didn't work out; i've tried to rename the catroot2 folder, didn't work out either...

Is this problem common? Because most of the updates are important; so i'd like them to be installed and they keep on failing every day since then.

If I need to post or upload something, please tell me, because i'm not a computer expert ;-)

Thanks in advantage,

A:Failed to install 9 updates: Error Code 80070308

Please open an elevated Command Prompt, and run the following command,


post the results.

Here are some instructions to make life easier

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

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I have been unable to install Windows updates since mid-December, and now have some 11 outstanding.

My machine is a 5 year old Acer Aspire M3910 64 bit Intel Core i3 CPU 540 @3.07GHz with 8GB RAM running Windows 7 Home Premium SP1.

I have downloaded and installed the System Update Readiness Tool from the Microsoft site. However the CBS.zip file generated from the CBS file produced by running this tool is some 12 MB in size and falls foul of the 8MB limit imposed by the forum, and I cannot attach it. How do I get over this?

I have also run SFC /SCANNOW, but it identified no issues.

Help to resolve this updating error would be very much appreciated.

Thank you in advance!

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Good Afternoon,

I am also having problems installing updates with the error code 80070308.

I have spent this afternoon reading the other posts and following the Windows Update Posting Instructions thread so hopefully I've gathered has much info as I can.

I downloaded and ran the System Update Readiness Tool. Once the installation was complete I tried to reinstall the updates. This resulted in the successful installation of: Hotfix for Windows (KB947821) but the failed installation of the other 9 updates as before.

Attachment 325390

And I received the following error code.

Attachment 325391

I then carried out the sfc/scannow which all came back OK.

Attachment 325392

I have saved the logs as a zip file but its too big for me to upload (12.5MB)? Any suggestions?

I hope I have not missed anything out. But please bear with me if I have.

Any help/advice would be appreciated.

Thanks in advance.


A:Failed to install updates: Error Code 80070308

This is becoming a common problem with the latest batch of updates - MS are looking into it (we are led to understand)
I'll add this thread to the action-list for our contact.

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Hey all,

So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

Namely, I am completely unable to install any Windows Update. Not even MSE will install.

I tried running SURT, but got error code 0x8000247
I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

The displayed error codes are:
In WU: "8024A000"
In SURT: "0x8000247"
Whilst installing MSE: "0x80070643".

Attached you will find CBS.log and MSINFO with my system specs.
Cheers and many thanks in advance,

CBS.log MSINFO32.nfo

A:Windows Update error code 8024A000; unable to install any update.

That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
Please post an MGADiag report BEFORE doing the below potential fixes.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -


Once complete, please reboot twice, then post another MGADiag report.

If nothing has changed, try this...

Please run the following commands in an Elevated Command Prompt


once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

If neither of them work, we'll re-evaluate.

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For almost a year I haven't been able to download a single update for Windows 7 (Have around 75 pending important updates to download). Sometime ago, I recall stumbling across a backdoor virus on my PC. It prevented me from accessing any of my programs, including the internet. I had to go into safe mode to remove the virus. A few days later I had pending operating system updates. When I went to update, it was unable to even gain access online (my internet connection was fine). Microsoft Security Essentials also, was compromised and unable to update itself. I was able to correct it, though Windows Update has remained the same.

I have attempted to clean-boot up Windows, in hopes that it had been Malware Bytes that was blocking the updates all along. The Updater was able to find out that I had 75 pending updates, though when it went to actually download them, it was unable to and gave me an error code, 80246008. I have seen another post from a user here that had a similar problem, but I'm not sure him and I have the exact issue. (Windows 7 cannot check for updates & error 0x80070002)

I've had problems with Windows XP, 7 before. But nothing this frustrating or difficult to figure out. Any help you can give me would greatly be appreciated.

A:Windows 7 Updates: Unable to Download code: 80246008

Please follow the Windows Update Posting Instructions and post the requested data

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I have trouble with installing .net framework 4.5.2 for my OS: Windows 7 home premium 64bit

each time I run the installer it states a fatal error has occured and the installation has been terminated, ofcourse that would get you to google the error code and try those solutions, to no avail.

Every solution the windows page around the subject did not work to improve anything and this issue is driving me insane.

I need the framework to run some programs I wanted to use for some video games I own.

this is what the installer gave me as log

OS Version = 6.1.7601, SP = 1.0, Platform 2, Service Pack 1
OS Description = Windows 7 - x64 Home Premium Edition Service Pack 1
MSI = 5.0.7601.18896
Windows version = amd64_windowsfoundation_31bf3856ad364e35_6.1.7601.17514_none_615fdfe2a739474c.manifest
Windows servicing = 6.1.7601.18766
CommandLine = C:\4fa5f86478dccd3274266ed1ab0292e8\\Setup.exe /x86 /x64 /web
TimeZone = West-Europa (zomertijd)
Initial LCID = 1043
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4.5.2 Setup
Package Version = 4.5.51209
User Experience Data Collection Policy: Disabled
Number of applicable items: 12
Exe (C:\4fa5f86478dccd3274266ed1ab0292e8\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
ServiceControl operation succeeded!
Exe (C:\4fa5f86478dccd3274266ed1ab0292e8\SetupUtility.exe) succeeded.
Exe Log File: dd_Setup... Read more

A:unable to install .Net framework 4.5.2 error code (0x80070643)

Hello and welcome Zeimaster there is a link from another tutorial you can try - Download Microsoft .NET Framework 4.5.2 (Offline Installer) for Windows Vista SP2, Windows 7 SP1, Windows 8, Windows 8.1, Windows Server 2008 SP2, Windows Server 2008 R2 SP1, Windows Server 2012 and Windows Server 2012 R2 from Official Microsoft Down if you haven't tried it already.

Some of us have to have this to read BSOD dumps and I have installed this on five machines without a hitch..

Let us know how you go

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Haven't been able to update for awhile now. Followed instructions...

Windows 7 Home Premium 64 bit

SURT, runs for hours with nothing happening
SFC SCAN, 'windows resource protection could not perform the following operation'
Code, 800737B or perhaps 0x8007370B
SURT and code log saved to desk top as per instructions.

I made minor progress, previously I have 2 codes but now its only 1. 'Office' updated unprompted so something changed.

Any and all help is appreciated!!

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Hi. I am at the end of my tether with a failed IE11 update.
Medion Laptop, Core 2 Duo [email protected], 4GB RAM, Win 7 32-bit.
I have followed the MS knowledge base articles without success.

I have run SURT, which completed without incident or delay. SFC reports no integrity problems. All other updates are installed. It just seems to be IE11 that I have issue with.

IE8 is currently installed. CBS log files attached.
It would be great if you are able to assist.

Best regards. Ajay

A:Unable to install Internet Explorer 11 error code 9C59

I had to go back a bit to find what may be a relevant error...

Line 93075: 2014-06-21 14:08:03, Error CSI 0000050e (F) Unable to load manifest for component [ml:280{140},l:190{95}]"x86_microsoft-windows-rndis-usb-microport_31bf3856ad364e35_6.1.7601.22248_none_c7613eb2ca1fd2b2"[gle=0x80004005]
Line 93076: 2014-06-21 14:08:03, Error CSI [email protected]/6/21:13:08:03.117 (F) d:\w7rtm\base\wcp\componentstore\storelayout.cpp(2714): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
Line 93078: 2014-06-21 14:08:04, Error CSI 00000510 (F) HRESULT_FROM_WIN32(14098) #1206536# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_EnumMissingFiles(Flags = 5, ppe = NULL)[gle=0x80073712]
Line 93079: 2014-06-21 14:08:04, Error CSI 00000511 (F) HRESULT_FROM_WIN32(14098) #1206535# from Windows::ServicingAPI::CCSITransaction_ICSITransaction::EnumMissingFiles(flags = (ICSITRANSACTION_ENUMMISSINGFILES_FLAG_INCLUDE_FIELD_FILE_NAME|ICSITRANSACTION_ENUMMISSINGFILES_FLAG_INCLUDE_FIELD_DEFINITION_IDENTITY), ppe = NULL)
Line 93085: 2014-06-21 14:08:04, Error CBS Failed to pre- stage package, package: Package_2_for_KB2807986~31bf3856ad364e35~x86~~ [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
It's odd that this doesn't show in the CheckSUR log.

Let's take a look at the store...

I need to have a lo... Read more

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For a week now, I have been calling all around Denver, trying to fix this problem. I have read the help that I can find, but unless you are a really high level techie, it is difficult to understand. When I click on the Vista button asking if I want to search for updates, I get a dialogue box that says I need to install new software in order to update. Windows Updater will close and reopen. Every time I do that, I end up with the error message found in the title of this thread. I tried removing my AVG Anti-Virus software and then tried to update. One piece of advice said to try this. It made no difference. Whatever I do, I am always unable to update, at least in the last two weeks. It was working until the last update I installed. I believe that was on September 28th. Any ideas you have would be greatly appreciated.

A:Code C015001A-Windows Cannot Install Updates

Found the following on microsoft.com-

Subject: RE: windows vista update error code c015001a 8/24/2007 10:30 AM PST

By: fruman44 In: microsoft.public.windowsupdate
Well, I fixed my problem. This has been frustrating, I'm glad its working
now! In short, here's what I did:

1. Formatted my Windows partition.
2. Reinstalled to this partition.
3. Logged in as a user, and then rebooted several times without doing
anything else, to ensure that all the Windows system and temp files are
created properly (rather than logging into an account and having it created
the user folders/files right then).
4. Right clicked on Windows Update --> Ran as Administrator (even though
my account was already an administrator).

It worked!

I think that perhaps in earlier attempts I had several other processes
running and the computer would lock up, so I would have to do a HARD reboot.
I bet there must be a Windows Update that fixes some driver problem,
instability problem with my installation (which has hence been installed,
Doing the HARD reboot would not cleanly unmount the filesystem, and I think
Windows Update must like a clean filesystem (even though chkdsk would never
run upon the next reboot, making me think that all was okay...). Having an
unclean filesystem might cause Windows Update into loop somehow.

Anyway, try the steps above, I bet they will work for you too.

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I have about 15 laptops running Windows 7 Pro SP1 (brand new, just out of the box).  I've been able to install quite a few updates on about 3 of them (just started working on them).  However, now, I'm getting error code 80200011 when I attempt
to install additional "required" updates. 
I've tried clearing the BITS queue, deleting softwaredistribution folder and ran SFC and nothing came up as being an issue.  I've searched the net on this issue, but there doesn't appear to be much on this specific problem.  These systems
are behind a proxy server.  I have other (XP, Windows 2003) systems that are able to update, but is there an issue between WIn 7 and some proxy servers?  If so, why would I be able to install some updates?
Any help or suggestions would be GREATLY appreciated. Thanks all.

A:Windows 7 Pro - Windows Updates Error Code: Code 80200011

Chek that your proxy is configured correctly, and if you can follow these steps to resolve this issue : stop the Windows Update service and make sure that the "Backround Intelligent Transfer Service" and "Cryptographic service" are started and then go to
C:\Windows and rename the software distribution folder to UpdateOLD , and finally restart the Windows Update Service

Oussama Oueslati | System Engineer | vNext Consulting

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Hello Everyone,

My Windows 7 has been working perfect for the last few months, but recently I upgraded to a faster internet package and started receiving the following error code whenever doing Windows Update:


I tried googling and messing / updating my system clock and a few other tasks to no avail, anyone able to solve this issue successfully?

Any help would be greatly appreciated. Thanks in advance!


A:Error 80072F8F - Windows Update

Hello Asif,

This may be the reason for your error.

Windows Update error 80072f8f

Date and Time - Change

Internet Time Synchronization - Vista Forums

Hope this helps,

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