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yoga 710-14IKB Touchpad not working probably

Q: yoga 710-14IKB Touchpad not working probably

Hey, I just purchased a Yoga 710-14IKB , running win10, and everything seemse great, except the the touchpad. It works as a pointing device, but i can do no gestures with it, and sensitivity is extremely slow. Trying to change it in settings failed as the drive dosnt seem to install correctly. Trying to install from latest driver from Lenovo fails with a "No found device" error when starting the install. Trying to install the Synaptic's manually fails as well, and only the default ELAN driver seem to succeed Any idea what the issue could be ?

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RELEVANCY SCORE 200
Preferred Solution: yoga 710-14IKB Touchpad not working probably

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 90

I have checked out other answers on the forum for the issue and none of the solutions work for me. I am summarizing my problem below: 1. Two-finger gestures like scrolling, zoom ,etc don't work in Windows 10 2. They work flawlessly in Linux based OSs3. Right click context menu 'disappears' in certain apps when ELAN driver is installed. This problem goes away with uninstalling the driver4. Touchpad under the ELAN settings in mouse settings tab shows no 'OPTIONS' as that is greyed out. The touchpad is detected as PS/2 mouse.I tried re-installing Windows 10. Latest touchpad drivers for the Lenovo Yoga 710 14IKB. The problem persists. 

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RELEVANCY SCORE 79.2

My touchpad stopped working. The mouse properties shows no hardware (Mouse Properties -> Hardware tab has no devices listed). When I go to Device Manager, there is no ?Mice and other pointing devices?. In settings, there is no Touchpad, only Mouse. Changing the Scheme in Mouse Pptions made it appear once when I first started having the issue, but then it stopped working again. It works with a USB mouse but it doesn?t seem to recognize the touchpad anymore. I downloaded the driver but that didn?t fix it. Selecting the Enable/Disable function key on the keyboard doesn?t fix it either. I?m not sure if it?s related, but I had my motherboard replaced a few months ago, although the mouse was working ok for about a month or two.  I went to the Best Buy where I bought it because it was still under warranty at the time and they shipped it to Lenovo for repair. Now the warranty is up. Any suggestions on what to do? Yoga 710-14IKB 80V4, Windows 10

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RELEVANCY SCORE 78.4

Hi gurus, my Yoga 510 touchpad has stopped working for no apparent reason. Specifically the left and right click buttons at the bottom of the touchpad. Most annoying. How do I fix it??Or do I have to get a replacement laptop (as still under warranty)?? I hope not!Thanks in advance for any assistance.

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RELEVANCY SCORE 71.2

Hello! I have a lenovo yoga 710-14IKB and I cannot get my camera to work despite trying every single solution listed on the internet. I have updated all the drivers. I have checked to make sure camera is turned on in privacy. I have checked my f8 button (lol). My antivirus software is not blocking it. When I look at my camera driver, it says it is working properly - below is a screenshot of my device manager. When I attempt to open my computer camera, I get error message 0xA00F4244 (0xC00DABE0) and then the app closes out. When I try to open my camera in other apps like skype, it says unknown error or camera not available. PLEASE HELP ME.  Do you think this may be a hardware issue? Are their any other ways I can attempt to get my camera to work that I have not tried yet? Any advice is appreciated. 

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RELEVANCY SCORE 70.4

Hi everyone! A couple of days ago I took my yoga to work and was using my headphones and since then I cannot get the speakers to work. I can still use my headphones and the sound works just fine. I had a similar issue once before, but with the microphone, not the speakers but managed to fix that myself. I updated the drivers and rebooted my laptop. When I go on playback devices the speakers are active and supposedly working (e.g. when I have music playing in the background it shows it moving on the bars, but I cannot hear anything). I also ran the Windows Audio Troubleshooter which did not help. I also had a system update two days ago, but the speakers were not working prior to that. I doubt that it is a hardware problem, considering that the speakers were working fine just before I plugged my headphones in. Does anyone have an idea on how to fix this?  Thank you in advance!

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RELEVANCY SCORE 70.4

I just received my 710-14IKB today.I'm loving it so far but the auto rotate doesn't work when I go into tent, stand, or tablet mode. Anyone know how I can get this working?I already tried reinstalling the lenovo utility driver per someone's suggestion but that didn't fix it. TIA!

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RELEVANCY SCORE 69.6

Hi, my son has a Yoga 530 and the left side USB port (next to the HDMI port) does not work. About a month ago when we first bought it he had the mouse plugged into that port and it was working fine. Just updated the BIOS and it's still not working.Anyone have any idea what's going on with it?  Thanks guys..

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RELEVANCY SCORE 68.4

Hi.  I have a problem with my yoga 710 in tablet mode. The on screen keyboard just pops up and goes away after a secound.  Some say its a problem with Chrome. But the problems also occurs when i try to log in to windows in tablet mode. The keyboard pops up, and goes away so i cant type my passcode. If i flip the pc out of tablet mode and opens the onscreen keybord by pushing on it on the taskbar it stays open. Someone know how to fix this?  

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RELEVANCY SCORE 68.4

New Lenovo Yoga 710 laptop and the camera will open and the light will be on for a second before the error pops up. Webcam is not woking in Skype or any other applications using the webcam. Tried updating windows and camera driver and tried troubleshooter for hardware.

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RELEVANCY SCORE 61.6

Hi all,  My touchpad is not working and I am at a loss on how to fix it. I have tried the simple F6 trick and that doesn't solve anything and I have updated the synaptics driver, but that didn't fix it either. I tried uninstalling and reinstalling the driver serveral times and that also did not solve the problem. My touchscreen and portable bluetooth mouse work perfectly but the touchpad is totally unresponsive and I am getting very frustrated. Please help! My computer is a yoga 900-13ISK Laptop (ideapad) Windows 10 64-bit. Emily

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RELEVANCY SCORE 60.8

I upgraded my yoga 2 pro to windows 10 last night.  I went to the support page and downloaded all new drivers for the thing, in particular the synaptics touch pad drivers.  Before I did that, gesture support was severly limited.  Despite the settings saying it was enabled, two finger tap and scrolling was disabled. In any event, after I got the latest drivers, I discovered the following.. (i define a tap as just a forceful touch, where as a click involves pressing the trackpad until it clicks) single finger tapping workssingle finger clicking works.two finger tapping does not worktwo finger clicking does worktwo finger scrolling worksI suspect most two finger gestures work, but I havent tested them all.three finger gestures workfour finger gestures work basically, everything works as the settings dialogs were configured, except two finger tap.  two finger click works just fine.  Ive got the v19.0.9.5 19May15 synptics driver installed.  The config tool to adjust gestures works, and most of its settings are behaving properly. Just two finger tap is failing. Any thoughts?  










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A:Yoga 2 Touchpad in Windows 10 not quite working

Thoughts? Yes! Why did you change that Microsoft? Three fingers "back" is not working any more, instead it's "show tasks". Which I never used before. I cannot change it in the touchpad settings. Again: WHY?

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RELEVANCY SCORE 60.8

The right and left click on my Yoga 3 11 touchpad has always been a bit flakey but now it very rarely works at all. Other than that everything else seems to work fine. Scrolling, 2 finger scrolling, tap and double tap are good but the physical clicking makes a sound but doesn't activate. I've done a complete restore to factory Windows 8.1 and just upgraded to Windows 10 Anniversary but still the same problem both for 8.1 and 10. I've looked for a replacement trackpad but can't find one specific to the Yoga 3 11. Does anyone know if another model eg Yoga 2 11 would work or where I could get one?  I also have a Miix 700 which is a tremendous piece of kit but sadly the Yoga 3 11 has been terrible with the CPU throttling and the dodgy trackpad. Any help or advice gratefully accepted. Thanks

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RELEVANCY SCORE 60.8

Hey everyone, I have one or really two issues, but they may be connected. I bought the Yoga 900 3 months ago and yesterday I found out that the hotkey for disabling the touchpad worked only oneway meaning I pressed it and the touchpad would disable but I couldn't unlock it again no matter how often I pressed the key again (in combination with fn and also without). I needed to go to standby and then log in again for it to be re-enabled. I updated a hotkey driver, and afterwards when I disabled the touchpad with the hotkey it did still not work. So I went into standby and the whole laptop did not react to me pressing the standby/on switch on the right side for like 5 min. It just stayed off with a black screen. After a while it rebooted completely. Ever since then everything works fine except that the hotkey/f6 doesn't do anything now, not even disabling the touchpad. Can anyone help?

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RELEVANCY SCORE 60.8

I bought the lenova yoga 300 few months back for my daughter and she was using it. Just today I was checking with her and she indicated the left and right buttons in trackpad never worked from day-1. I tried updating drivers, no use. Should I return it? no other options?

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RELEVANCY SCORE 60.8

Whenever I flip the screen back to use the P40 as a tablet and then when I flip it back to laptop mode, sometimes the keyboard and mouse will not respond. It's as if the computer doesn't notice that the screen is in laptop mode and does not reactivate the keyboad and touchpad. I have to reset the laptop multiple times or close the lid and open it up again several times to get them to work again. Whenever I restart the computer the keyboard lights will turn on during startup but turn back off whenever I get to the sign in screen. I have found no pattern that consistently works to reactivate the keyboard/touchpad. I am also having an issue that when the computer is in tablet mode, it will not re-orient the screen when I change positions (like from landscape to portrait orientation). I think these issues might be something related to the sensors on  the computer not working properly... Anyone else having this problem? Any known solutions? Thanks for any help. Walter

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RELEVANCY SCORE 60.8

Hello,sorry for my english, I'm french and I have somes difficulties...I bought a few days ago a yoga 260 and time to time the touchpad stops working.I have updated the driversAt times only the touchpad is blocked, or with the keyboard and the touch screen...If you had this problem, I would be happy to know the solutionthank you !  

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RELEVANCY SCORE 60.8

The touchpad does not allow me to move the mouse, however it does allow me to scroll. I tried reinstalling drivers but upon doing so, it said, "No Appropriate Driver to be Installed" https://pcsupport.lenovo.com/tr/en/downloads/ds103340 That is the driver I am attemping to download. Thank you for your help!

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RELEVANCY SCORE 60.8

After installing the driver on touchpad, which was downloaded from the official website, the touchpad still could not work. I even tried to update the bios and the lenovo utilities drivers. But after the updating, it had no changes in the touchpad. How can the touchpad go back to the normal use? Looking forward to the assistance and solutions. Thank you very much.











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A:Lenovo Yoga 3 Pro touchpad not working again

Welcome to the forums!
 
Is the keyboard impacted as well, or just the touchpad? If you haven't already, please install the following update:
 
http://support.lenovo.com/ca/en/products/laptops-and-netbooks/yoga-series/yoga-3-pro-1370-laptop-len...

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RELEVANCY SCORE 60.8

Hello,sorry for my english, I'm french and I have somes difficulties...I bought a few days ago a yoga 260 and time to time the touchpad stops working.I have updated the driversAt times only the touchpad is blocked, or with the keyboard and the touch screen...If you had this problem, I would be happy to know the solutionthank you !  

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RELEVANCY SCORE 60.8

I have a brand new Yoga 300 straight out of the box and the touchpad buttons (right and left click) do not work. If I connect an external mouse it works normally. Is this a common problem or is this device faulty. Thank you in advance for any suggestions.

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RELEVANCY SCORE 60.8

Hello, my Lenovo Yoga 310 after reinstalled win10 doesnt work. Already tried to reinstall drivers, doesn't help. Everything other works well. I didn't find any online solution that works for it.

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RELEVANCY SCORE 60.8

My Yoga 2 13 had touchpad issues, slowly stopped working. The driver was updated and reinstalled and I tried several other things, but finally reset to Windows 8.1 (I had Windows 10). Even with a complete sysem reset the touchpad doesnt work. It shows up as Lenovo Pointing Device in Device Manager and "show hidden devices." But I receive the Code 24 This device is not present, is not working properly, or does not have all its drivers installed. (Code 24). I am so upset at all the issues I have had with this Yoga, from the bad wifi drivers that kept dropping my wifi and the blue screen of death. Anyone know what I can do to fix this Code 24? I have read so many other entries and am hoping it is not a known hardware issue. 

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RELEVANCY SCORE 60.8

The cursor / touchpad on my yoga 700 has stopped working. The cursor came and went for a couple days but starting this afternoon, has gone full time MIA.  I have tried a bunch of stuff to try to get it to work, listed below. Called lenovo tech support and they wanted me to mail it in for troubleshooting but it is my work computer and I can't have it gone for who knows how long.  Anyone have any other ideas? Thank you very much I have taken the following troubleshooting actions:Restarted multiple timesSwapped between cpunters and tablet modePress f6 to enable/disable TouchPadUpdated Synaptics drivers and restart Deleted driver and reinstalled and restarted Tried the ctrl+alt+del trick to be cursor backTried using TouchPad at login screen, no joy. All of these were unsuccessful.   Please help!!!

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RELEVANCY SCORE 60.8

Hi there, I just received my new Yoga 920. Unfortunately, the right click does not work on the touchpad. I can use the two finger tap on the touchpad to right click, but it doesn't work to just click the bottom right of the touchpad, even though that function is enabled. I can't click on the touchpad to scroll or drag things either. I have updated everything, including drivers, BIOS, Windows, etc. but could use some more ideas, because nothing has helped. Thanks!

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RELEVANCY SCORE 60.8

I would really like the right click to work like it used to but would even settle for the two finger option that I have read about. I have tried drivers, settings, Lenovo support and have had zero luck with getting this to work. I see lots of posts claiming there is a fix yet nothing works for me. Can anyone please help me walk through fixing this?

A:Yoga 710 right click on touchpad not working

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-3-14-Two-finger-tap-right-click-not-w...This could possibly help you. 

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RELEVANCY SCORE 60.8

Hey. I bought my Yoga 520-14IKB (Intel Core i5, 8GB RAM, 256gb NVMe SSD, GeForce 940MX) 2 month ago, had no problems, till last week. Now sometimes i experience such a strange behaviour. Mainly i work on my laptop in normal mode, and sometimes, during such work, it can false trigger a tablet mode for a few (2-3) seconds (notification appers), which causes the keyboard to switch off for this time, despite the fact, that it still stands as a normal laptop, not even close to position, which triggers the yoga mode. How can i fix this? System is Windows 10 April 2018 Update, have all the latest drivers and latest version of BIOS.

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RELEVANCY SCORE 60.8

Hello!I am trying to find out if DisplayPort is supported on the following two models: - Yoga 710-14IKB (80V4003LMX)- Yoga 900S-12ISK (80ML000RMX) I need to drive UHD TVs (4K at 60fps) and various high resolution displays using DisplayPort (HDMI 1.4 only supports 4K at low refresh rates).  It seems to be difficult find out looking through the documentation provided by Lenovo. I have come across some info though: Yoga 710-14IKB:The documentation on  http://shop.lenovo.com/us/en/laptops/yoga/700-series/yoga-710-14/#80V4000GUS under "Ports" states that: "Micro HDMI?""DisplayPort? (combo with HDMI?)" This indeed seems to indicate that DisplayPort is supported, but I cannot find any info on how this works. - Is DisplayPort supported by the Yoga 710?- If so, what kind of adapter is needed, and where can this be found? Yoga 900S-12ISK:This machine has an USB-C "USB 3.0 port with Video-out". I have found a Lenovo USB-C to HDMI Adaptor-NA (GX90K37871):    https://www.cnet.com/products/lenovo-usb-c-to-hdmi-adapter-external-video-adapter/specs/but so far I have not seen any USB-C to DisplayPort adapter from Lenovo.When an USB-C port has video capabilities, it is usually DisplayPort available (I have seen reviews of Yoga 900S that this actually is the case for the Yoga 900S. - Is DisplayPort supported by the Yoga 900s?- If so, what kind of adapter is needed, and where can this be found?&n... Read more

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RELEVANCY SCORE 60.4

Hey everyone, I've upgraded my ThinkPad Yoga S1 (20CD) to Windows 10. I was up to build 1607 before I started encountering issues with the onboard keyboard and touchpad losing power once the laptop gets past the BIOS load screen. Once into Windows, the fn key seems to still function, but nothing after that. Here's what I've done so far for troubleshooting:Verified drivers are current from Lenovo System Updater and support website (all drivers and BIOS are current).Checked the manufacturer's website for newer drivers for the keyboard and mouse.Brought Windows 10 up to current version 1809.Clean boot for Windows.Uninstalled and reinstalled drivers.Ran hardware troublshooting tools for keyboard and mouse.Removed the screw near the audio jack as I had read on some forums that the pressue was messing with the sensor near there.Checked the ribbon cables on the motherboard to verify they are seated correctly.Disabled sensor services (this seemed to work for a bit on Windows 1709).Tried running start up repair.Ran sfc/scannow. I'm running out of ideas, other than to go back to Windows 8, but I'd really rather not. Any suggestions/items to try that I'm missing?

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RELEVANCY SCORE 60.4

Hi, I have a Lenovo Yoga 3 Pro and today, my cursor disappeared and my touchpad is not working. The cursor only appears when I use a USB mouse. I tried looking for a solution online but it doesn't work. I tried Fn + Del and Fn + F6. I also uninstalled and reinstalled Synaptics driver from these links: http://support.lenovo.com/ca/en/products/laptops-and-netbooks/yoga-series/yoga-3-pro-1370-laptop-len... http://support.lenovo.com/ca/en/downloads/ds032247 http://www.synaptics.com/resources/drivers It still didn't work. In Control Panel -> Mouse Properties, it seems that the only device appearing is the USB mouse, and in -> Programs and Features, there is no Synaptics Drivers installed (there used to be one). Also, when I tried to run one of the program installed from one of the links above, it said "Synaptics device not found!". Can you help me?

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RELEVANCY SCORE 60.4

Hello, I recently bought the Yoga 3 14. last month. Inmediatelly after i bought it the windows automatically changed to windows 10. First 2 week worked fine.. after that it started to give me problems with the touchpad, then what i did was with problem solution i clicked on hardware and the procedure worked, for a couple of times...  Then Every day I had to do this.. then the touchpad worked. After a week the touchpad did not worked and The procedure that I did was not helping as well. I read that we should install the newer driver, so I uninstalled the previous driver and downloaded and installed the newer version of synaptics Synaptics_v19.0.14.71. then I have an error warning. Synaptics device is not found... Please help

A:Lenovo Yoga 3 14 touchpad problems_ not working

Now, I have installed it, but it keeps crashing, I have to constantly install the driver for the touchpad to work for a couple of minutes.. 

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RELEVANCY SCORE 60.4

Hi, When i start my Yoga300-11IBR the touchpad doesn't work when clicking(the cursor moves, but doesn't work when trying to click, it seems it's blocked). I have to use the keyboard or touching the screen to be able to open the system. Once it's opened it works well, but not when starting. How can i sort it out?Thanks!Laura

A:Yoga 300-11IBR touchpad not working when starting

I have yoga 300, recent problem occured  - touch pad left and right key working, but pointer disappeared from the screen2nd issue - audio buttons on left side are not working3rd major issue - small window of audio is constantly appearing and  muted laptops audio.4th issue i cannot minimize windows 

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RELEVANCY SCORE 60.4

I downloaded Ubuntu alongside Windows 10, but on Ubuntu the touchpad is not working.  My touchpad is not detected on my xinput list.(The Logitech devices are a USB mouse and keyboard) Does anyone know if there's any resolution to this or am I out of luck? If I'm out of luck, would this be resolved with future versions of Ubuntu? Thanks.

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RELEVANCY SCORE 60.4

Hello I opened my laptop today to find a disc error. It began repairing and went to the start up screen. I typed my password in all ok and went to the main screen. Then keyboard, touchscreen and wifi stopped working. I've tried everything I know but its not working. Any ideas? I really need my laptop for my online Masters module ?

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RELEVANCY SCORE 60.4

I have have my ThinkPad X1 Yoga touchpad configured to use the 3 finger gesture to switch apps on the Gestures tabe of the Synaptics Control Panel.  But swiping up or down on the touchpad with 3 fingers does not do anything.  This used to work when I first got my X1 Yoga a couple of weeks ago.  But it has since stopped.  All my drivers are up to date as of today (6/8/2016).  Is anyone else having this problem? I would like to add that the two finger Pinch to Zoom gesture on my touchpad does work...

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RELEVANCY SCORE 60.4

Hi, When i start my Yoga300-11IBR the touchpad doesn't work when clicking(the cursor moves, but doesn't work when trying to click, it seems it's blocked). I have to use the keyboard or touching the screen to be able to open the system. Once it's opened it works well, but not when starting. How can i sort it out?Thanks!Laura

A:Yoga 300-11IBR touchpad not working when starting

I have yoga 300, recent problem occured  - touch pad left and right key working, but pointer disappeared from the screen2nd issue - audio buttons on left side are not working3rd major issue - small window of audio is constantly appearing and  muted laptops audio.4th issue i cannot minimize windows 

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RELEVANCY SCORE 60.4

I have a Lenovo Yoga 700 14ISK (ideapad) with Windows 10 64bit, whose keyboard and touchpad are refusing to work.Everything else seems to be running smoothly except for these. I initially was getting by via the on screen keyboard until I began borrowing an external wireless one. The following is what I knowReset to factory settings did not work.Optimizing OS in BIOS is enabled already (enabling this was suggested by Lenovo Support)THE ARROW KEYS WORK IN BIOS (??!???!?)An external keyboard works (I have used two different Logitech keyboards and both work)Before I sign in, FN+Space seems to work thus (re)activating my backlight. Once I sign in, it stops working.There's no updates for the keyboard driver.I have already tried to uninstall the driver, restart the laptop, and allow it to reinstall the driver.Disabling ymc did not help.F6 does not re-enable the touchpad.I tried a couple button combinations I've seen around for people disabling/enabling keyboards, but none worked. (Willing to try more though!!!) Any ideas? I thought it may be a hardware problem, but since the arrow keys work in BIOS; I'm not confident that this is the case.

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RELEVANCY SCORE 60.4

 I'm sure I used to have two finger scrolling working on touchpad but my machine went for a warranty repair and it now doesn't work. If I open settings it shows the following sequence of images:  If I click additional settings If I click settings If I click multi fingerThe options I need are greyed out. My drivers and BIOS are up to date, and I'm an administrator. Does anyone have suggestions for what I could try?

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RELEVANCY SCORE 60.4

Hi, I bought a Thinkpad Yoga 260 two weeks ago and it has this annoying problem that touchpad stops responding time to time. It can happen during working with laptop for few seconds or just completely goes off that I have to restart the machine. Also sometimes when it wakes up the touchpad does not respond. Please advise if I have to send it back or there is a fix for it. I have all drivers updated and lenovo companion does not find any issue regarding driver date or hardware defect.  I am really disappointed for this price tag receving such a poor quality device.  Parham

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RELEVANCY SCORE 60.4

Turned on my laaptop today and the touchpad was not working while the touchscreen remaining functional. I tried reinstalling the drivers and the touchpad still remains inopererable. I would like for it to be brought back online.

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RELEVANCY SCORE 60.4

Well, genuinely frustrated now. I've been working this issue for several hours this morning to no avail. A few days ago I noticed my touchpad wasn't working on wake.  Solution had been to restart.  This worked several times.  When I saw it happening with more frequency, I went in and made sure I didn't have any viruses, or unwanted software.  I also ran a sweep of my system (sfc /scannow), and a similar scan in the common files area.  No issues detected anywhere, from there I went to look at my start up options, and basically made sure nothing was running.  I even turned off Garmin Express Tray just in case. --- ISSUE --- On start up I have no mouse pointer, it used to be in the Upper Right hand corner, now it seems to be middle of screen (I can only view via the (CTRL function mouse finder) as there is no visible pointer on my screen.  Touch Pad is not working.   Device Manager shows: 12c HID Driver with the Yellow Explamation point.  Tried updating (all up to date) tried the remove and re-install, reboot. Tried BIOS F9 Load Defaults, F10 Save, RestartTried re-installing Synaptics Pointer software and driversTried Lenovo's support page and reinstalled current driver from there.When I enable via Lenovo Vanatage, it immiediately goes grey and shifts back to disabled Read all of the google searches I could find, and tried most everything I could think ofAll of this failed to correct the problem ... Read more

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RELEVANCY SCORE 60.4

Hi! It seems to be a physical problem in my Yoga 2. If I press in some areas of the space bar, of the buttons or the touchpad, they won't work. In some other areas, it will. Can that be cleaned? Do you think of other solutions? Thanks!

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RELEVANCY SCORE 60.4

Suddenly my trackpoint and touchpad not working . I have update  newest synaptics driver but nothing happen . in BIOS setting i didn't see touchpad & trackpoint :/  , help me , pls  ??

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