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Display manager offers update, then a blank white screen

Q: Display manager offers update, then a blank white screen

Good Morning,
I have a Dell Inspiron 537s with a Dell E2015HV monitor. Since I installed this monitor in early 2016 all has gone well and trouble free. Now, when the last two dell Display manager updates have been offered. I OK it, then just sit with an infinite blank white screen. I even went online and tried to do it manually; same white screen. All previous updates went flawlessly. Any thoughts on this would well appreciated. Many thanks.
T'care,
Linda

RELEVANCY SCORE 200
Preferred Solution: Display manager offers update, then a blank white screen

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A: Display manager offers update, then a blank white screen

What happens if you downgrade to an older version?
Have you had recent Windows 10 upgrades?

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RELEVANCY SCORE 76.4

I have a new Dell Inspiron 15 5000 Series.  For some reason when Dell Update is active a blank white screen takes over my screen.  The only way to get out of it is to do a control>alt>del to get to task manager. From there I click on Dell Update and End Task.  Have tried uninstalling Dell Update and reinstalling to no avail.  Any suggestions?

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RELEVANCY SCORE 67.2

Recently fairly often, defintely intermittent, when starting up my PC, the display fails to produce the usable XP desktop. Instead, the screen is totally white, no cursor, key press has no effect. Must reset or power off and then on again to reboot the PC. Then, XP starts correctly and a usable desktop appears.
My only fix attempt was to refresh the display driver to the latest available.
My system info appears below.

Trying to avoid reinstalling XP PRO SP3.

Thanks for any help, Dave_S

-------

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3062 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 76316 MB, Free - 22612 MB; D: Total - 163050 MB, Free - 68857 MB; F: Total - 300002 MB, Free - 108913 MB; G: Total - 53866 MB, Free - 34128 MB; K: Total - 29996 MB, Free - 12290 MB; L: Total - 300002 MB, Free - 206239 MB;
Motherboard: ASUSTeK Computer INC., P5KPL-CM
Antivirus: ESET NOD32 Antivirus 5.0, Updated: Yes, On-Demand Scanner: Enabled
 

A:No Desktop -instead blank white display

It sounds like a problem with the screen, graphics or video card or motherboard if i had to guess.Reinstalling the operating system isnt going to solve the problem.If you tried to update the driver and it didnt work then you might have to have it checked out to see what the problem is.
 

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RELEVANCY SCORE 66.4

my laptop is a toshiba running a windows 7 ultimate black edition, and all of its help and support button is displaying a white blank box and there's no any word on it. is there any settings that i have to change or this is an installation problem?

A:Help and Support error with blank white display

  
Quote: Originally Posted by booky


my laptop is a toshiba running a windows 7 ultimate black edition, and all of its help and support button is displaying a white blank box and there's no any word on it. is there any settings that i have to change or this is an installation problem?



First I am fairly sure MS doesnt have a windows 7 version called "ultimate black edition". Where did you purchase it?

We can only support legit software according to site rules.

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RELEVANCY SCORE 62.8

I'm not sure if this is one virus or if my computer has somehow picked up several, but it is pretty much completely screwed. I can't access ANYTHING properly so i am posting this message from another computer.

This is what happens when I turn my computer on:

1. blank blue screen with program error message: "explorer.exe has generated errors and will be closed by windows....".
2. if i click "ok" the message goes away and i am left with a blank blue screen and i have to reboot the computer
3. if i don't click ok windows starts to load up an looks normal at first but then another error message pops up (the same one) and the screen turns black and says some junk like "Warning! You're in danger!" and then some junk about spyware.
4. then a few seconds later another error message pops up and the screen turns white and says "Active Desktop Recovery. Microsoft Windows has experienced and unexpected error..." It gives me an option to "click here to restore" but nothing happens when i do click it.
5. and then another error message pops up and the screen goes black again, then another message and it goes white and so on.

I can't really open any programs properly because another error message will pop up and shut down the start menu before i get a chance to open anything.

I managed to run ad-aware and it found some problems that i cleaned up. then spybot found nothing. then i rebooted and was having the same ... Read more

A:explorer.exe error black screen, white screen, about:blank

Yes, you've got a few malware entries in there (a CoolWebSearch hijack, and a couple of trojans), though it's not going to be easy to remedy without seeing the complete HJT log. Can you possibly copy the log to floppy and then post it from the other computer?

What's the Windows OS?
eg. Is it Windows 2000 sp4? Or is it WinXP Pro sp2?

What version of HijackThis is it? v1.99.1 is the latest version.
Is HijackThis.exe running from a permanent folder, and not from within a zip file in a Temp folder?
This is important. Make sure HijackThis.exe is installed in eg.
C:\Program Files\HijackThis
Re: your questions at the end of your post:
Don't worry about WINNT / winnt and System32 / system32
They are both exactly the same (whether smallcase or uppercase or a mixture).
svchost.exe is legitimate and is an integral part of Windows NT/2k/XP (Services Host).
It is normal to have multiple instances of it running.

________________________________________________
Anyway, try this for now...
If possible, please download the following apps and transfer them to the infected pc.
CWShredder (free standalone version)
http://www.intermute.com/spysubtract/cwshredder_download.html
http://cwshredder.net/bin/CWShredder.exe
AboutBuster
http://www.besttechie.net/forums/index.php?showtopic=1488 (tutorial)
http://www.downloads.subratam.org/AboutBuster.zip

You will need to unzip AboutBuster.zip to a folder on the good pc,
then open AboutBuster.exe
click the Update button
dow... Read more

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RELEVANCY SCORE 62.8

My computer screen randomly goes white for about a minute at a time. Can anyone help.?
 

A:White Blank screen

maybe your video card is shot
 

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RELEVANCY SCORE 62.8

I am running Vista Home Premium SP1. Several times a day, for no reason, the screen goes completely white with exception to the task bar. When this happens, the Internet icon appears on the task bar. The only way I know how to cancel this is to click on the icon, then Close OR press Alt+F4 to close the current screen. This is very annoying as it happens regularly. It also happens sometimes after bootup and everything has settled down. Without touching the keyboard or mouse the screen will go white.

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RELEVANCY SCORE 62.8

My Windows XP machine has just given me a blank white screen!! It happened while browsing the net and I can do nothing now. The screen is totally blank and there is no response to any keystroke or mouse click. I switch off and restart: the Windows Welcome screen appears, in blue as it should, plus the fanfare; then instead of booting properly, it waits a bit then all goes white again. The hourglass is flicking on and off showing that some booting-up is perhaps going on but I cannot even get a response from Ctrl-Alt-Del. There is no Start button or way of accessing anything!

When I press the button to switch off, my desktop briefly appears (in full colour, just as it should be) followed by the message that I'm logging off and Windows is shutting down. So it doesn't look to me that the machine is totally dead, just diverted to this blank white screen. Unfortunately, after a virus infection some time back, this machine will not start in safe mode (I just get a list of partitions and drivers) so I am really stuck. Can anyone please help me here? It really is urgent.

A:Blank white screen !

Hi and Welcome -Do you know how to try and start in Safe Mode ??After you press start, begin to tap the F8 key, and see if that brings up a menu.If it will, then select Safe Mode with Networking and press Enter. The screen will not be the same, but will show several icons -

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RELEVANCY SCORE 62.8

When I am viewing a website, my screen will turn blank/white. This happens after I have been on the website for a short time. When this happens there are no flickering lights. After this happens I can not go to another website, and cannot use the ESC key to get back to the screen. I have to log off and then go back to the website I was viewing and then the same thing happens again. Sure can use some help and Thank You.
 

A:White/Blank Screen

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RELEVANCY SCORE 62.8

I have a Dell flatscreen; I am not sure of a model number for the screen, but it might be: BN68-00170Q-00

I noticed that the screen had light flickers, and this has been this way for quite a while. Just today, the screen appeared completely white. I have a dual-screen set up. the other screen, the same model, has a menu when unplugged from the computer. When this (broken) screen is unplugged from the computer, the screen still displays white.

My question is: What is wrong with this screen? Can I repair this screen, and if so, what will it take?

Thank You,

- Alistair Wressnigg
 

A:Screen Help - Blank, White

How old is the screen.........??
 

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RELEVANCY SCORE 62.8

When I log into my account, my normal homescreen flashes for about a second, then all I can see is a white blank screen. I can still see and move around my cursor, however none of my keys have any affect on the screen and nothing happens. If I do CTRL+ALT+DELETE, and I click to log off, my normal homescreen comes up again for a few seconds, before the computer logs off.
I'm not very experienced with computers, so would really appreciate some help
My Laptop is a Dell Inspiron (The one on the advert with the annoying catchy tune) and I've had it for a few years now. The account that's not working, is my personal account. The only other account we have to use is the Guest account, which I have been using for the past year or so. As you have probably realised, this means I can't download any new software, which I really need to do.
Please please help!
Thank you
 

A:White Blank Screen When I Log in?

try running dell diagnostics
 

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RELEVANCY SCORE 62.8

During a two hour period using my laptop, blank white pages appeared, seemingly at random times. There was nothing on the screen apart from the cursor pointer except for a "greyed out" slider bar on the right margin.

There were no options available, except for "right clicking" which did not give an option to exit. The only option appeared to be to switch off the machine.(I realise now that I could possibly have used the task manager)

After a few futile attempts to discover what the problem was and a solution, I called my retailer's technical guys, who tried various things, including testing the hardware. They concluded that the blank page was a pop-up window, initiated by a virus or spyware. I have NOD32 and Spywareblaster installed and neither indicated a problem. I ran a full system scan and again, no threats were found.

Finally the technical guys recommended that I reset my PC to factory setting, by reloading all my original software.
As it is a new PC, only a few days old, this was no big problem.

I'm on Vista Home Premium.

After returning to factory settings and reinstalling everything, all seems well.

Does anyone agree that it was caused by a virus or spyware and if so why was it not detected?

Any comments will be appreciated.

Mike
 

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RELEVANCY SCORE 62.8

My laptop screen goes completely white. It used to be less frequent before and would start working when I restarted the laptop. However its happening more often in the last two days. It does not go back to normal even when I restart it. The screen is totally white (no icon or windows). When i restart i see the DELL screen for a split nano second and then the screen goes white. I think the laptop is still functioning but its just the screen that goes blank. I say this because I was videochatting the other day when the screen turned white. I could still hear the voice and continue the chat. Also the numlock and capslock seem to be working. I am just worried cos its happening more often now and I think one day it will totally shut off and I will lose all my files. I had to restart my laptop atleast 5-6 times while following the 'spyware 1st steps'.

I don't think I have a Windows Install disc, or a Boot CD.

I have asked for help in techsupport forum before and also regularly follow all the steps you have suggested to keep my computer safe from virus but dont know why this is happening. So please help me. TIA

========================================================

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16464 BrowserJavaVersion: 10.15.2
Run by Rupa Ram at 0:24:34 on 2013-02-27
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2012.1091 [GMT -6:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-... Read more

A:Blank white screen

Hi edifiz,

You've got something really nasty on this machine. I'll need to gather more information before providing removal instructions.

Please download Malwarebytes Anti-Rootkit from here Malwarebytes : Malwarebytes Anti-Rootkit and save it to your desktop.

Be sure to print out and follow the instructions provided on that same page.

Caution: This is a beta version so please be sure to read the disclaimer and back up any important data before using.
Double click the mbar.zip file to open it, then 'Extract all files'.
Double click the mbar folder to open it, then double click mbar.exe to start the tool.
Check for Updates, then Scan your system for malware

If malware is found, do NOT press the Cleanup button yet. Click EXIT.

I'd like to see the log first so I can see what it sees. You'll find the log in that mbar folder as MBAR-log-<date and time>***.txt . Please attach that to your next reply.

=======================

Next, download TDSSKiller.exe and save it to your desktopExecute TDSSKiller.exe by doubleclicking on it.
Press Start Scan
If Malicious objects are found, do NOT select Cure. Change the action to Skip, and save the log.
Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txt

Please post the contents of that log in your next reply.

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RELEVANCY SCORE 62.8

I am just getting a blank white screen when I go to some websites. There is no error message. Any suggestions?

A:i just get a blank white screen

please help me somebody! It happens on many websites!

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RELEVANCY SCORE 62.4

I've got a problem with my laptop, a 2010 HP G60-635DX. First, a little history. This was my wife's laptop until she dropped it and broke the display screen. We hooked it up to a monitor and she was good to go. Last Christmas I got her a new computer and again she was all set. In the meanwhile I've been using this old Dell laptop from 2006 with WinXP in it. Works, but is slow as all get out. A few months ago I decided to use my wife's old computer for myself. It comes with Windows 7 and works quite well. Last June I made the mistake of trying the Windows 10 upgrade, and what a disaster that turned out to be. So I reverted back to Win7, but I lost all the drivers that came with it, so I was stuck. So recently I bought a new screen for my wife's old computer, and I installed it today. So guess what? The screen works fine, but all I get is a blank white screen Nothing at all! It's as if the computer can't display anything at all. I just don't understand it. The computer fires up, but that's it. No start screen, no nothing. Just a blank white screen.
Anybody have any ideas as to what's wrong, and how I could fix this?

A:New laptop screen shows just a blank white screen

I got the computer working! Last night I rechecked the connections to the screen and made sure that they were solid, then all of a sudden the Startup Utility came on, asking me what I wanted to do. So I opted to wipe the HD clean and revert it to the original factory specs (don't worry, I have all important files backed up already). I made sure the connector cable was in there good, then I stuck a piece of electrical tape on it just for safety. Now the computer runs as good as new, and I don't have to spend any money taking it in to a shop.
 
The moral of the story is this - always check and recheck your connections. Lesson learned!

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RELEVANCY SCORE 62

hi guys, I play Vindictus and so new update is available and when patcher is popping up it apperas as white blank screen, I can't do anything with it, no files dawnloading, and also I installed uniblue driver scanner cuz some drivers was out dated and needed update and when I opened uniblue driver scanner, it apperad as a white blank screen too. Look at this:
 

A:White blank screen problem

A blank white screen usually indicates the program is not responding. Has this program worked before? What have you changed since then?
 

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RELEVANCY SCORE 62

When I start my laptop it goes straight to a blank white screen. I can hear the fan running and the lights are flicking on and it sounds like it wants to start but the screen remains blank. I tried taking the battery out and starting the computer with only the AC adaptor I even took out the memory and realigned it but nothing seems to work. What's wrong with my laptop?

A:Hp envy m6 Blank white screen

Dear Customer, Welcome to HP Support Forum and we are glad to assist you. According to the message you have posted I suspect this could be because of the recent changes made if any. I would kindly request with you to perform the below shown steps to resolve the issue:Step 01. Turn OFF the PCStep 02. Power ON the PC and keep tapping F8 KeyStep 03. Select "Safe mode" from the Advance Boot Option listNote: Wait till you get to the Windows DesktopStep 05. Please remove unwanted startup items and uninstall unwanted applicationsStep 06. Please reboot/restart the PC the normal way Note: Incase if these steps doesn't work you can continue troubleshooting the issue again Step 01. Turn OFF the PCStep 02. Power ON the PC and keep tapping F8 KeyStep 03. Select "Last known good configuration" from the Advance Boot Option listNote: Wait till you get to the Windows DesktopStep 04. Please remove unwanted startup items and uninstall unwanted applicationsStep 05. Please reboot/restart the PC the normal way Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the KUDOS star on left to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KI work on behalf of HP

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RELEVANCY SCORE 62

Im getting blank white screens sometimes when i click on links to go further
in a web site i have tried optimising internet explorer but that dont work
can someone please
Ger
Im running vista premium sp2 on a acer 5735 laptop 500gb, 4gb mem

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RELEVANCY SCORE 62

hi, my problem is that every once in a while my screen just goes blank, and its a really bright white color, i can hear everything in the background like games or messaging, but i cant see anything. im not sure if its a problem with my monitor or just my computer. i tried updating my drivers but it doesnt seem like it did anything. PLEASE HELP! THIS IS REALLY ANNOYING AND IM TYPING REALLY FAST INCASE IT TURNS WHITE AGAIN!
 

A:blank white screen problem

bump--and;
seems like one to MOVE to the hardware forum, likely a Monitor issue. But it won't hurt for you to run these tools free from links below... adaware/spybot/spyware blaster, in the meantime while you wait for further analysis in this forum.
 

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RELEVANCY SCORE 62

My computer a Dell Vostro 1510 is fairly new however I keep getting a random blank white page to pop up, this happens when I am connected to the internet and when I am not. If it does happen when I already have an internet explorer page open then I can go to the tab on the taskbar and right click and close, but if i dont have a ie window open then my whole screen goes white and the only way to get rid of it is to open the task manager and close it there. I have run mcaffee virus scan, avg virus scan, spybot and windows defender with no problems found. The problem doesnt seem to be causing anyother problems other than annoying the dickins out of me.
 

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RELEVANCY SCORE 62

I have windows 7 and I get a blank white screen when it is supposed to go on internet explorer. Luckily I have google chrome and the internet is working through that but not on the proper internet explorer. Can I have help in how to resolve this cos its driving me mad as I use internet to work. Thanks.
 

A:Blank White screen on internet

This seems to be a fix for some. Under internet options,>advance> tick use software rendering instead of GPU.
 

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RELEVANCY SCORE 62

I saw this issue in the forum. And I'm having the same problem as the original poster. If anyone has a solution, I'd certainly appreciate the guidance. This laptop (Compaq CQ-60) is about 6 months old. Because it was so cheap, I didn't bother buying the warranty. It got dropped, so naturally we had to replace the LCD screen. It worked perfectly after that for about 2 weeks. Now when you turn it on, it's just a solid white, blank screen. If we connect an external monitor, we can use it. But otherwise, we're kinda screwed. Using my troubleshooting skills here, if it has a display (externally) then the motherboard and video card would apparently be functioning as expected. One other thing, I can adjust the brightness using the function key and the corresponding f key. Did this new LCD screen just go bad?

Help.

Thanks,

Randy.
 

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RELEVANCY SCORE 62

My Windows XP machine has just given me a blank white screen!! It happened while browsing the net and I can do nothing now. The screen is totally blank and there is no response to any keystroke or mouse click. I switch off and restart: the Windows Welcome screen appears plus the fanfare; then instead of booting properly, it waits a bit then all goes white again. The hourglass is flicking on and off showing that some booting-up is perhaps going on but I cannot even get a response from Ctrl-Alt-Del.

When I press the button to switch off, my desktop briefly appears (in full colour, just as it should be) followed by the message that I'm logging off and Windows is shutting down, i.e. it doesn't seem as though the machine is totally dead, just diverted to this blank white screen. Unfortunately, after a virus infection some time back, this machine will not start in safe mode so I am really stuck. Can anyone please help me here? It really is vital.
 

A:Solved: Just got a blank white screen !

Well thanks folks - another nil response, not the first time either. My problems must be a bit naff so I will not be posting here again.
In the off chance that anyone is remotely interested, my blank white screen problem has healed itself. After a day's worth of switching on and switching off again, I suddenly got a message that a program was failing to respond and did I want to close it now? It was a Real Player update, never requested or agreed to, that was not responding and when I closed it, bingo, I had control of my machine again and it proceeded to give me my desktop and everything.
Just so as you know. I won't trouble you again. Adios.
 

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RELEVANCY SCORE 62

Hello everybody. I am new to this site, and pretty new to Vista. I am using Home Premium on an Acer Aspire 2920Z, and I recently updated my Vista, using the normal windows update. This made my WHOLE operating system go completely retarded, but once I used safe mode a couple of times it sorted out. I recently installed Ubuntu, so I can dual-boot my laptop. Now, all of a sudden after the Ubuntu install, my windows vista is broken!! I get to the log in screen, and i log in as normal, and then i get to my desktop - which is just a blank white screen with my curser on it. I can press CTRL-ALT-DEL, and i can log off and shut down, but I can not use task manager, and it gives me an error message saying something like 'it can not run' or something. I DESPERATELY need help on how to fix this. is it to do with my Ubuntu? I hope someone can help me quickly, i really need it.

Many thanks,
Sammy Boiii

A:Vista has a blank white screen after log in

Originally Posted by SammyBoiii


Hello everybody. I am new to this site, and pretty new to Vista. I am using Home Premium on an Acer Aspire 2920Z, and I recently updated my Vista, using the normal windows update. This made my WHOLE operating system go completely retarded, but once I used safe mode a couple of times it sorted out. I recently installed Ubuntu, so I can dual-boot my laptop. Now, all of a sudden after the Ubuntu install, my windows vista is broken!! I get to the log in screen, and i log in as normal, and then i get to my desktop - which is just a blank white screen with my curser on it. I can press CTRL-ALT-DEL, and i can log off and shut down, but I can not use task manager, and it gives me an error message saying something like 'it can not run' or something. I DESPERATELY need help on how to fix this. is it to do with my Ubuntu? I hope someone can help me quickly, i really need it.

Many thanks,
Sammy Boiii



same happening to me, now i'm using the safe mode to find the answer......
i have no idea what happen
what can i do??

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RELEVANCY SCORE 62

I have Windows Vista on my laptop and lately it has been doing a very strange thing. All of a sudden my screen goes completely white, and the only way to get rid of it is to hit the "show desktop" button on my keyboard, then right click the button that has appeared on my taskbar that says "Internet Explorer blank page", and click "close" from the menu. Why is it doing this? Can anybody help me?
Thank you, Karen

A:White Screen/blank Page

Normally, I'd suggest re-installing your video drivers to work around this problem - but the blank Internet Explorer page causes some concern.Have you scanned your system with an independent scanner to see if this is malware related?Here's some good, independent, free scans:(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)http://housecall.trendmicro.comhttp://www.pandasecurity.com/homeusers/solutions/activescan/http://www.kaspersky.com/virusscanner Scan Only - no removalhttp://www.bitdefender.com/scan8/ie.htmlhttp://support.f-secure.com/enu/home/ols.shtmlhttp://us.mcafee.com/root/mfs/default.asphttp://onlinescan.avast.com/http://ca.com/us/securityadvisor/virusinfo/scan.aspxhttp://www.eset.com/onlinescan/<links compiled on 02/14/2008>

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RELEVANCY SCORE 62

I am running windows XP,mostly use google chrome.I run ESSET,Malwarebytes and CC cleaner often........My problem is when viewing multiple windows,1or many,when going back to any of the windows I was not viewing the screen is white except for the addres bar.It will take up to a minute for the sites screen to reapear and if I try to reload the page it will eventually but it is better if I close the window and start from scratch.I constantly get the error message that my shockwave app has crashed and to reload but I am not even sure if I have shockwave as if I try to reload it nothing happens...If you need further info just ask...
 

A:White blank screen while viewing

A quick-fix might be to simply reinstall Shockwave.

Login as the Administrator and then download and install Shockwave from Adobe at the URL below. If you do not want the Google Toolbar then remember to untick the GT box before installing.

Shockwave should be updated at least once a month.

http://get.adobe.com/shockwave/

T.
 

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RELEVANCY SCORE 62

Whenever I leave the computer idle for a short period of time the screen goes blank/white. The only way to get control again is to reboot/rsestart. This feature used to work by screen going blank until I touched a key where it would come back to what was on screen before. I think I must have selected something in the settings incorrectly. I am using Windows 7 and either Google Chrome, Internet Explored or Firefox. This is an HP Pavilion lap top computer.
 

A:Screen goes blank/white when idle.

Did you go into the power options and change any settings?

What's the model number and part/product number(P/N) of that HP Pavilion laptop?

---------------------------------------------------------
 

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RELEVANCY SCORE 62

Hello to the readers out there

I am having a problem with my computer. I dont know if any one can offer there support to this problem, or there could be some one out there that has experienced the same problem.

Here is the problem. My computer screen, seems to go blank, being all white screen. It seems to happen, when you do stuff on your computer. like clicking on icons to bring up the internet, also yahoo mail etc. To get rid of the white screen I need to click on to the desktop icon to make the white screen go away. You think it has gone, but it is still there, when you do the same thing clicking onto icons it seems to keep on going blank white screen. It gets annoying clicking on the desktop icon all the time.

Some days the white screen may not come up.

Would any one please, provide info about this problem I have.

Thank you for reading.

Brian
 

A:Computer Screen goes blank and white

Have you done a spyware scan or virus scan? Usually we call them the blue death meaning it will crash. Do you have ur back up cds to reformant? When you only reformant is to correct what ever the problems is unless you are going to smoke out the hard drive an start from scratch an reload everything. Hopes this help!

What windows are you using you didn say what you were running.
 

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RELEVANCY SCORE 62

When I go to this forum, a blank white screen appears. It started happening just today and is just with this one site. I can acess the log in page ONLY IF I click 'Cache' at the bottom of google. But when I type in my password and username, the same blank white screen comes up.

I'll also add that yesterday, and earlier this morning, this specifica website began running pretty slow for me. And now, I can't get to it at all because of the blank screen.

I made a screencap. Does anyone know what it could be?

A:[SOLVED] Blank White Screen

What happens when you visit with another web browser?

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RELEVANCY SCORE 62

after logging on to my name the screen just stays blank this is what happened right before i turned it on.

i have a hp pavillion desktop running on windows vista home premium. okay what happened was i went to the switch users area and left when i came back i couldn't do anything i tried to sign on but nothing happened there was a bar that said switch users when i clicked it nothing happened so i tried to sign on my name again and it said something like this " There is device attached to your computer that isn't working". so i decided to restart my computer when i did this a black screen came up and said something like this " removing security something # from id" than " replacing security# with #" than it restarted and i signed on but a white screen came up and stays white

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RELEVANCY SCORE 62

Hello All

Guess I should apologise if this is considered the wrong place to make this post. Recently when I click to open a thread I have a large blank white area that covers a whole screen, down to the bottom of the first advertisement. Is this due to changes on the forum or is it just me?
Regards SilverSurf
 

A:Blank White Area At Top of Screen

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RELEVANCY SCORE 62

Hi all,

Probably a stupid question. I have a PC running Windows 2000 Pro. Yesterday at startup it goes as far as the login screen. I can log in OK, but then all I get is a blank white screen with nothing but a mouse. I'm not a cat, so this is no good to me.

I can get to the usual Task Manager by Ctrl+Alt+Del; I see no applications open, plenty of processes running.

I know slightly less than nothing about computers, but I recall seeing explorer.exe running all the time. Is this what's missing?

Any help would be appreciated.

Feargal
 

A:Help - Blank White Screen on Windows 2k Pro

I moved you into a better forum where you'll get more exposure for your issue.
 

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RELEVANCY SCORE 62

some one please help me- I got tech support to get rid of this 2nd window page- i comes up everytime I restart- it turns white and I can't get rid of it- The tech person helped me to stop it- But it is back- I am going NUTS
I want one window page- that is alli ned
Please
Twty906
 

A:window 2nd screen- do not want it-White blank

Can you post a screen shot of the problem you are having?
 

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RELEVANCY SCORE 62

I got a blank white screen when I go to google website, all other websites are no problem. I use Ad-Aware, spybot-search & destroy,Malwarebytes' Anti-Malware to clean up, but the problem still exists. I run HijackThis, the log file is as following:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:04:14 PM, on 8/28/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16876)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Acer\eManager\anbmServ.exeC:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Symantec AntiVirus\Rtvscan.exeC:\Program Files\UiTV\UiPlayer\msrv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\WINDOWS\SOUNDMAN.EXEC:\WINDOWS\AGR... Read more

A:When I go to Google, I got a blank white screen

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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RELEVANCY SCORE 62

When using my dell laptop, the screen will get quick tiny color lines and then go white blank and the only way to get it back up is to close my computer and wait about 2 minutes and sometimes I have to do this several times. This usually only happens if my computer is not plugged but also happens when it is just not as often. Any suggestions you have would be awesome! Thanks!

A:Laptop Screen goes white blank

Download System Information for Windows (SIW free version)No installation required.After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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RELEVANCY SCORE 62

Hi, I have a problem (I'm guessing with one of my video drivers), and have no idea what to do.

When I start up my computer, everything works fine, I can login fine, but after ~2 minutes of being logged in, my computer screen with turn entirely white (mouse visible, with the little loading circle), and then if I click or hit any buttons during the white screen, it will return to my desktop, with no windows open, no icons, no task bar, just my wallpaper.

I can CTRL+ALT+DEL, but when I hit 'Run Task Manager', it goes back to the blank wallpaper with nothing there.
I suspect task manager is running, but the screen won't display it so I can't interact with it. I suspect this because
I can ctrl+alt+del, then hit 'Log Out', and for a brief moment my desktop will go back to normal, but then the logout process continues and I am logged out.

First I tried running it in Safe Mode, which works, except the same thing happens. Only instead of a white screen, the computer just restarts on its own. So then I went to the Advanced Boot Options screen, and disabled 'Automatic Restart on Crash'. For some reason though, that had no effect on anything.

So I tried working in the <2 minutes I have before the computer goes blank, and managed to disable all processes & services except for microsoft ones, and disabled startup processes. This seemed to have made the startup faster (giving me a bit more time to work before it goes blank), but didn&... Read more

A:White Screen -> Blank Desktop

I have the same problem. I don't have a spare monitor to see if it is the monitor. The computer seems to be running fine, but I am concerned that is may have something to do with the power management settings. Seems to happen when I leave it for a bit, but then it happened when I turned the monitor off & also when I rebooted the PC. Sometimes it eventually comes on, when I hit alt>shift, the ctrl>alt>delete, then I can finally bring up the task manager which brings my screen back. I have Vista 32bit, and an LG monitor. I noticed no one replied to you. Have you been able to solve it?
 

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RELEVANCY SCORE 62

I been having problems when i do a search

after the site loads the screen will be white. I will still have my tool bars and things on the top of my screen but the site I selected will not open up. It happens not all the time. I have avg for antivirus. I used google as a browser. If I click on the avg search I will then sometimes open.

I have windows xp
 

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RELEVANCY SCORE 62

I did a system scan with Spybot Search and Destroy along with Hijackthis. The computer was working just fine until start up. When everything loads a white blank screen randomly pops up and disappears. The computer is running just fine but it's bugging me what the white screen is cause it never happened before. I restarted the computer a few times to see if I can crash the white screen which I did. It gave me a CPAX20 error. I did some research on it and it says that I must of downloaded an adware which I don't think can be possible because I've been dealing with virus, maware, and adware for years and I can't find anything I've recently downloaded that would have any viruses because I download programs from a friend that's very reliable.

Anyone have any idea on what this is?

(Note: If this is in the wrong section then I apologize before hand)

A:Blank White Screen Upon Start Up

Hi man.
First of all, you need to put ALL system spec. If you don't know it, download and install:

Speccy from > http://download.piriform.com/spsetup101.exe

And let me know the results.
"PLEASE REP ANYONE WHO HELPS YOU"

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RELEVANCY SCORE 61.2

I am new to the Vista Operating system, and so far can't say I am liking it too much.

First I was getting an error loop that said that windows encountered a critacal problem and would shut down in one minute. It shut down and would restart only to do it over and over again.

I did some searching and decided to restore the computer back to the original state - I only starting setting it up today so I knew I wouldn't loose much, just my virus protection and my MSN software. I wasn't sure what was causing the problem so I also unplugged my video cam and my printer.

I was able to restore it back and I don't get that message anymore but now I have a big white screen that I can't close. So far I can get to other things like IE (haven't really tried anything else - I am afraid too). I just have a big white screen, I can move it out of my way, I can't minimize it and it won't let me close it and there is nothing in task manager.

Is there anyone out there that might be able to assist in getting rid of this big white screen? Also if you know what might have cause this "critical error" my web cam? my printer? my MSN software? my Mcafee Virus Protection? I have since downloaded some free virus protection to keep me safe while I solve this new problem.

I have only had this computer for one day and already I want to toss it out the window.

Thanks for your help.
 

A:Blank White Screen after System Restore

Before I mark this as solved let me ask another question after much poking around and google searched, we found out that it was syncuw.EXE that was causing the white screen. We think by our searches that it was tied to the Norton software that came bundled with the computer. We removed the Norton and the white box went away and so far so good. Does that make sense? has anyone else had this same problem?
 

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RELEVANCY SCORE 61.2

Hello! Thanks so much for taking the time to read my thread. 
 
I've run into a bit of trouble with my HP pavillion dm4-1065dx laptop (Windows 7 x64) in the past few days. I have a variety of symptoms that lead me to believe I could be infected with something, possibly failed ransomware. My main issue of concern is that, when I log in, I get a blank white screen with pointer only following the "welcome" screen. 
 
Including this, here's a breakdown of some of the problems I've been facing:
 
- blank white screen with pointer only, after logging in / following the "welcome" screen (however, if I wait over 2 minutes or so, the desktop WILL eventually load and be usable)
- inconsistency with being able to boot windows normally (sometimes it works, but sometimes it never makes it to the login screen at all - working for now)
- inability to boot into safe mode (hangs at classpnp.sys - note: I usually CAN boot into safe mode with command prompt)
- general slowness, especially upon startup
- "could not reconnect all network drives" bubble pops up often
 
As for tests I've run and things I've tried thus far:
 
- malwarebytes (most notable discoveries were hijack.startmenu, conduit)
- hitmanpro (just chrome tracking cookies)
- tdsskiller (OK)
- roguekiller (various PUM HJ DESKs found in registry)
- adwcleaner (didn't help)
- farbar recovery scan tool (I've only run it in recovery mode, and while I did get the log, it caused computer t... Read more

A:Blank white screen after logging in. (Windows 7)

Sorry about my failure to post my DDS logs - had some booting troubles and decided to sleep on it.  Also enabled WIndows Defender firewall as suggested. **3/28/2014 11:16PM (following DDS scan) Used Defogger as suggested. Here are my logs as requested:
 
-------------------------------------------------------------------------------------------------------------------
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16843  BrowserJavaVersion: 10.51.2
Run by Owner at 10:52:12 on 2014-03-28
Microsoft Windows 7 Ultimate   6.1.7601.1.932.81.1033.18.3894.1579 [GMT -7:00]
.
AV: Kaspersky Internet Security *Enabled/Updated* {56547CC9-C9B2-849D-8FEF-A496150D6A06}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Kaspersky Internet Security *Enabled/Updated* {ED359D2D-EF88-8B13-B55F-9FE46E8A20BB}
FW: Kaspersky Internet Security *Enabled* {6E6FFDEC-83DD-85C5-A4B0-0DA3EBDE2D7D}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:... Read more

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RELEVANCY SCORE 61.2

I got a blank white screen when I go to google website, all other websites are no problem. I use Ad-Aware, spybot-search & destroy,Malwarebytes' Anti-Malware to clean up, but the problem still exists. I run HijackThis, the log file is as following:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:04:14 PM, on 8/28/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16876)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Acer\eManager\anbmServ.exeC:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Symantec AntiVirus\Rtvscan.exeC:\Program Files\UiTV\UiPlayer\msrv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\WINDOWS\SOUNDMAN.EXEC:\WINDOWS\AGR... Read more

A:I got a blank white screen when I go to Google website

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 61.2

Hi Guys, I have Pavlion DM1-4020sa, when I switch it on, a permanent blank-white screen appears. Test Done: 1- The laptop works OK (boots to BIOS) on an external monitor.2- The LCD itself works OK also on a nother notebook.3- Hard reset: Done with no hope From the tests above, should I exclud any motherboard and/or graphics problem but it could be just the cable from the mother board to the screen? Unfortunately, I cannot check the cable as I don't have another notebook that comes with the same cable. How to send this for repair to HP? Many thanks 

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RELEVANCY SCORE 61.2

XP Home Boots Blank (White) Screen. I have tried repairing windows (using boot disk) and it hasnt worked. I have tried a system restore and that didnt work.


(Its not the hardware because it booted fine with linux from a cd)

A:XP Home Boots Blank (White) Screen

Open your Control Panel/Display/Desktop tab/click on the Customize Desktop button.
Now click on the Web tab/uncheck the box next to My Current Home Page and any other listed web items. Make sure the box next to "Lock desktop items" is unchecked.
Apply and OK

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RELEVANCY SCORE 61.2

Hi all:

Recently my HP pavillion zv6000 will not load up properly. When I press the power button, it will load past the HP Invent logo and then just shows a white-blank screen and nothing else. I connected it to an external monitor and it still shows the white-blank screen on the external monitor. I did an HDD test in the BIOS and the hard disk passed the test. I un-seated the ram and re-seat it but still I get white-blank screen.

Safe mode cannot load properly. When I select safe mode it starts to load safe mode but stops at the begining of the white loading bars at the bottom of the screen. Please help out some one
 

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RELEVANCY SCORE 61.2

I ran a System Restore the other day and during the process the computer shut down. When I brought the system back up many of my programs wouldn't open - not even IE. The ones that did open either didn't function properly or had blank white screens in their menu's - including system restore. I ran a couple regsrvr32 dll's and I got some of my system restore areas to appear but the calendar is blank. Also, when I intially go to the calendar it gives me this error:

A Runtime Error has occured.
Do you wish to Debug?

Line: 1545
Error: Unspecified error.

I tried running regsvr32 mshtml.dll and it gives me this error:

DllRegisterServer in mshtml.dll failed.
Return code was 0x80070002

I am at my wits end. I ran a HiJackThis scan and got this:

Logfile of HijackThis v1.99.1
Scan saved at 10:11:53 PM, on 4/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Cisco Systems\VPN Clien... Read more

A:System Restore Blank (White Screen)

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RELEVANCY SCORE 61.2

PLS help - when I try to start up my computer (hp - with vista), it goes straight to a black screen with a white arrow curser (which I can move around). The screen saver will come on after a few minutes, but when I touch a key, I get back to the same blank screen. Alt-Ctrl-Del does nothing. I have tried rebooting in safe mode, and I still end up with the blank screen. I do not have have the Windows CD (pre-installed when I bought it), and my CD drive is not working anyways (been broken for a few weeks).
Any suggestions would be most helpful!!!
Thanks.

A:Blank screen with white arrow curser

Originally Posted by ivamsmum


PLS help - when I try to start up my computer (hp - with vista), it goes straight to a black screen with a white arrow curser (which I can move around). The screen saver will come on after a few minutes, but when I touch a key, I get back to the same blank screen. Alt-Ctrl-Del does nothing. I have tried rebooting in safe mode, and I still end up with the blank screen. I do not have have the Windows CD (pre-installed when I bought it), and my CD drive is not working anyways (been broken for a few weeks).
Any suggestions would be most helpful!!!
Thanks.



First we need to know about your computer. second what happened to cause this? what was happening before the black screen?

Ken

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