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Brother printer in error state

Q: Brother printer in error state

I successfully set up a Brother mfc-615w wireless printer on an Acer Win 8 laptop. Initially I was able to print. The next morning I tried to print from Wordpad and a page from the web and got no response. Briefly on the upper right of the Wordpad screen (after I sent the note to the printer) a message appears saying "Brother MFC-615W printer in error state". I do not see any other reference to an error on the printer screen or computer screen. Any assistance would be greatly appreciated. Thank you in advance.

Preferred Solution: Brother printer in error state

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A: Brother printer in error state

Could somebody please give me a hint as to where to start looking for a solution to this proble? Thank you.

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ERROR message on my Brother 2270-DW wireless laser printer. Previous actions included uninstall of driver with reinstall and configuration to my network.. Printer then functioned wirelessly, but again getting ERROR message. Any suggestions??

A:ERROR state on Brother 2270-DW Wireless Laser Printer

Printer dialog for this device merely says 'ERROR'. No code given. An email to Brother's solution center advised the action I previously took. Thought it was fixed but problem recurred.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3951 Mb
Graphics Card: NVIDIA NVS 3100M, 512 Mb
Hard Drives: C: Total - 233354 MB, Free - 165999 MB;
Motherboard: Hewlett-Packard, 172B
Antivirus: Windows Defender, Disabled

A:Brother laser printer displays 'error state' message

There isn't much you can do with devices such as printers. Try removing power for an extended period. Otherwise, have you looked up the error message?

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after clearing paper jam my Brother DCP-130C the printer doesn't work and on the LCD panel i read "print unable 50, see user guide, etc.."
I couldnt find the meaning of the 50 code and Brother do not recognize it.
Where can I find the explanation in order to repair the problem if possible?

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Hi All,
I'm trying to install drivers for my Brother MFC 210c printer.
I have uninstalled the old drivers, unplugged the printer, and tried to install the new drivers, BUT ... I get error code 0x80040705? Installation process is terminated.
Any help would be greatly appreciated.

A:Brother Printer error

Hi after uninstalling the driver check the the registry under local machine>software> find the printer name driver,, I mean see if there is any left over there..
you can also try to use revo uninstallator Revo Uninstaller - Free software downloads and software reviews - CNET Download.com to remove the previous printer driver.. obviously the uninstallation is leaving leftover files..

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I spoke with the technical support of Brother and he told me that (error 0x00000704) was a mistake of window registe.

Can you help me fix this error?

Thank you, Gabriel

A:Installing a Brother printer, error 0x00000704

Hi and welcome to the forum.
Are you connecting your new printer via usb or wireless?
At what stage of the installation do you get this error message?

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Locally connected printer, via usb. Installed updated drivers 10 times, called Brother, they said it was Vista or computer. Reinstalled drivers with printer NOT hooked up too. Won't print, use to print, then just stopped once after a reboot. Please help.
Chris J

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I got a new brother ink tank MFC-J995DW XL printer recently after updating my very old HP all-in-one. Setup went without a hitch, until I tried to update my firmware. When I try, I receive the following message after I select the ?Check for new firmware? button:
?Check for update errors
Failed to connect.
Check your internet connection and that you are not accessing it through a proxy server.?
I am 100% connected to the internet (especially since I can?t adjust my printer?s advanced settings without it being online anyways), so that?s not the issue. To my knowledge, I am not using a proxy server, either, unless there?s something I don?t understand. I am only slightly tech savvy. I was having issues with my xfinity modem/router being in bridge mode, yet seeming to interfere with my Eeros mesh system, so I thought it may be related. I went and purchased a Motorola cable modem and attached it to my Eeros, connected easily to my WiFi as before, and attempted to update the firmware again, but I still received the same error message. I even hard-wired the printer with a cat6 Ethernet cable directly to my modem and I am still getting the same message. I?m about ready to return this printer, but I don?t want to since the features are exactly what I wanted, but the software and accessibility absolutely sucks compared to hp.
Any help at all would be appreciated!

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i have installed the Brother printer MFC 8910DW on my windows 7 laptop using USB port with no problem , when i tried to connect it by wireless however,i got this problem : all the steps are ok according to the guide , i fnd the printer and i find the wireless network. In the last step of installation, this message appears to me( error0x00000704 the specified port is unknown)...Any solutions?

A:Installing a Brother printer, error 0x00000704

Take a look at this guide http://www.brother-usa.com/ModelDocu...WT_EN_6899.PDF

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System - Dell 1501 , OS - Vista home ..Printer : Brother MFC 440CN ..Printer gives an error while installing that "system doesnot have enough space it requires 44MB of space" wheras i have 77GB of HDD space free. I tried to uninstall MFC pro suite from add remove ..it gives an error, " the cd from which you are trying to install doesnot have drivers for this OS" . i have also downloaded windows installer clean up & removal tool from brother website. Its not removing the program from add remove.. Kindly suggest

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My HL-5240 worked fine on 9/3. Was away for the weekend - came home and now the printer does not work. Printer status is "Error - printing". Option to connect printer is greyed out. Control panel -> printer is ready. Test page does not print ("error - printing"). If I hit the "go" button on the printer three times, I will get a printed copy of the settings so I know that the printer is able to print (no jams, toner good, etc). If I go to the printer properties and select TROUBLE SHOOT, it comes back and tell me "Trouble shooting couldn't identify the problem". I have an epson printer that prints. So, what happened to my Brother? Any ideas?

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My printer worked fine yesterday but today it won't print. I've followed all the online advice I can on my own but can't solve the problem. I've switched everything on and off. I've looked in brother faqs. I've downloaded and run brothernettool.exe from their site but that couldn't find the printer on the network. I've done the WLAN file and it says Connection OK. I don't know what to do now.

I really need to print. I'm going to have to buy a new printer if I can't fix this by Saturday because I have to print for work.

I'm sure it's some stupid little problem that someone can fix in 5 minutes but I don't know where to start.

Does anyone know how I can solve this issue please?

Thank you in advance.


A:Brother HL2135w Printer error. Says offline/not plugged in

Have you verified that the printer is actually conencted to the wireless and has a valid IP? You should be able to print off a report with it's status and IP address.

Here's the Brother FAQ for your printer: http://support.brother.com/g/b/faqlist.aspx?c=eu_ot&lang=en&prod=hl2135w_us_eu_as&ftype3=2041

As a last resort, uninstall all the Brother software and reinstall it from scratch like it was new and go through all the original setup.

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Hi all. I have upgraded my laptop to windows 8 (from windows 7) but I'm having trouble installing the software for my printer (Brother multifunction dcp-195C). I have downloaded and attempted to run the latest Full Driver & Software Package (DCP-195C-inst-B1-win78) available from the Brother website (using windows 8 64-bit option).

The set up runs into a problem: as soon as I select the set up option "standard" or even the "custom" option I get the error:
The MFL-Pro suite has already been installed. There are no additional items to install.

I can see the "MFL-Pro suite DCP-195C" item in my list of installed programs, however I cannot get the Control Centre 3 application running (which I used when I was on windows 7), and I can't see it in the list of installed applications.

I have tried uninstalling the Brother application using their tool (delinf1013_0), which says the uninstall run successfully (and in fact I cannot see the brother application on my listed apps). But when I try to re-run the Brother install package , I get the same error (and "MFL-Pro suite DCP-195C" item in my list of installed programs).

I have tried contacting Brother support, but I didn't get any help (except to suggest following the Brother install instructions, which I have done) and a search online didn't reveal any solution to my problem.

Anyone got the same error ? or more importantly know how to fix this?

any suggestions greatly apprec... Read more

A:Brother DCP-195C printer package installation error

A semi-random suggestion:

Disconnect the printer from the PC.

Uninstall the current drivers.

Remove the printer from Devices, if there's still an entry.

Install the new driver/utility package.

I'm not quite sure how the installation would proceed. Either connect the printer when prompted, or after the software installation is complete.

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Hope this is the correct Forum for Printer questions.
Is it ?

Have a 5 yr old Brother printer (HL-2140) which uses a TN-360 ink Cartridge.

A Brother branded "high yield" TN-360 goes for about $ 50. Wow.

I see that Amazon carries several other non Brother, but supposedly compatible
TN-360 cartridges by mfg. names I've never heard of.

Much, much cheaper.
Am willing to try one, but am very uncertain which of the brands to go with.

Anyone have any experience with non Brother labeled "compatible" cartridges ?
Any good ?
Which Brand should I try, perhaps ?

Note: It's almost worth buying a brand new Brother printer instead !

Thought on ?


A:Brother Printer and Non-Brother Branded Ink Cartridges ?

Hi, again:

You will likely find that the answer to this question falls into 2 major camps:
Only use OEM, branded ink from the printer manufacturer (or a trusted, high-volume, reputable seller), OR
It's perfectly fine to use knockoff, refurb, non-branded
I don't know anything about Brother, as I have been using HP printers/all-in-ones since the days of the printing press.

No matter which brand, in the printer industry, the ink/toner is how the manufacturer makes its money, not on the hardware.

There are many factors in the risk:benefit calculation, such as budget, volume of printing needs, need for optimal performance, etc.

My own personal experience for relatively heavy home/home office use is that it is not worth skimping on the cost of discounted ink/toner.
There can be serious quality issues with the cheap stuff (even branded, refurbished ones).
And there can be quality issues even when buying "new" OEM ink/toner from 3rd-party sites or even brick and mortar big box stores (the items may be legit, but they are stale).
If the price seems too good to be true, it probably is.
HP has a terrific ink/toner program -- 2 or 3 mouse clicks and I have the products on my doorstep 1 or 2 business days later, with free shipping. The price is highly competitive, and the ink/toner is always fresh and high-quality. This works very well for me.

Your mileage may vary, of course....
Cheers, MM
P.S. Did you resolve the other issue reported HERE??? If so, it helps us (a... Read more

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If anyone's awake at this hour who could suggest how I can shut off my fax (all-in-one-printer) "error correction mode" I would greatly appreciate it.

The only reference my user manual has on the error correction mode is to explain what it's purpose is. The Brother customer service or tech support is open only doing regular business hours and I will contact them tomorrow if necessary.

My actual problem is that I am now using a MagicJack for my long distance (outgoing) calls [for those who are not familiar with the MagicJack, it's a device about the size of a box of Tic Tacs that you plug into your computer's USB port, and then plug your regular phone into the MagicJack.....All long distance and local calls in USA and Canada service cost is a total of $20/year] and late yesterday was the first time I've attempted to send a (long distance) fax. Unfortunately I just get error reports that the line quality is too poor.

Note: FYI....I haven't noticed any line quality problems in my voice calls over 9 months

On going to the MagicJack website I also have just learned (another one of those little shortcomings they don't mention at sale time) that they do not officially support faxing....uh,oh! They're only recommedation(s) were to slow down the transmission speed as much as possible and shut off the fax machine's error correction. I slowed down the transmission speed to "Photo" (slowest possible) and that didn'... Read more

A:Solved: How to shut off error correction mode in Brother MFC 420cn (fax, printer)

Brother Tech support instructed me to change my "compatibilitly" setting to "basic", which I did by:

1. Pressing "Menu/Set
2. Pressing numbers, "2", "0", and "1"
3. Select "basic" with the up/down arrow control
4. Press "Menu/Set" again

This allowed my fax to be successfully transmitted thru the MagicJack.. I don't know yet if this setting alone would accomplish the transmission without the reset also of the resolution quality to "Photo" (for slowest transmission speed

While this was not a direct solution for shutting off the error correction mode, it was a solution for the basic problem of being unable to fax on a MagicJack.

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When attempting to do a print off the computer came up with, "printer in error state". How do I remedy this. The printer is Epson stylus sx115. Haven't encountered this before.

A:Printer in error state

Did u install some softwares like Foxit Reader, cuz these may install some printer drivers into ur machine and occur driver conflict

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my printer is in an error state have tried everything fromdeleting hp data on control panel snd resetting printer still does not work i am not computer literate so what else cani do

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I am using Win 10 with HP office jet pro 8610. Printer will print Word doc but will not print a picture. Error message "printer in error state"
I have disconnected printer (30 sec) and reconnected with computer turned off also with computer on - no luck.
I do not know how to re install printer driver. I think it was already or automatically installed.
How can I get printer to print pictures?

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i3-2120T CPU @ 2.60GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6031 Mb
Graphics Card: Intel(R) HD Graphics, -1988 Mb
Hard Drives: C: Total - 939683 MB, Free - 865717 MB; E: Total - 953835 MB, Free - 800035 MB;
Motherboard: Dell Inc., 0MTFWP
Antivirus: Avira Antivirus, Updated and Enabled

A:printer in error state

HP Officejet Pro 8610 e-All-In-One Printer

This is the full-feature software driver package for it for Windows 10:
(click image to enlarge and view)

You should also make use of the "Troubleshooting" and "How to" sections.


You appear to have a Dell Inspiron One 2020 all-in-one desktop.
Is that correct?

It has been tested for and does have driver support for Windows 10 64-bit.


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Hello and thanks for your help!

OS: Windows 10
Printer: hp laser jet p1005
Problem: my printer stopped responding to print commands. When I try to print, a window pops up saying "hp p1005 is in error state"
- to think of what might have caused this. No idea! Not having any other issues with my computer. Have been printing fine since installing windows 10
- printing many different file types including pdf
- turning computer off and on
- turning printer off and on
- using hp automated assistant (couldn't access it: see screenshot attachment)

Thanks again!

A:printer in error state

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HP Officejet Pro 8620
Windows 10
Printer approx. 1 year old.

Receiving message of "Printer in Error State" when I attempt to print a document.

A:Printer in Error State

Have you downloaded and run HP Print and Scan Doctor?

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i have a epson xp 305 printer, its been working fine until this evening when i've tried printing and i get a message saying printer in error state. how do i fix this?

A:printer in error state

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I have gone to HP and You tube for assistance. No help. The printer is not offline. I have uninstalled and reinstalled the printer drivers. I have rebooted computer. I have stopped and started the spool thing. I am at
a loss??? Help!?

A:HP Deskjet 1510 printer in constant Error State???

HP deskjet 1510 All-In-One Printer

Besides the fact you haven't mentioned which Windows version is running in your computer, you need to be more specific about what you've been doing.


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I have Windows Vista Home Premium 64 bit version and the install of the Brother DCP 7065DN is causing me grief.

The copy and scan functions are operable, but not the printer function.

I am logged in as Administrator in Vista.

Printing a test page returns an "access is denied" message.

So I try to open as administrator and trying the Print test page, returns message "Printer not installed"

I have tried the XP compatibility mode as well as XP and Win7 printer drivers but no success.

I have had no problem installed the printer on another hard drive with Win 7

Brother says my Vista is corrupted and contact support.microsoft.com . How nice, Doing a web search, it seems that Brother definitely has compatibility issues with Vista judging on all the posts. Unfortunately I see few solutions.

Any takers out there?

A:Brother Printer DCP 7065DN printer driver won't install

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i recieved an "unable to clean" error on the display of my brother MFC 3240C all in one printer. as i understand it, it is an alert when the waste ink recepticle is full- at least according to the onboard data monitor. my question is: does anyone know how to access this wate ink recepticle to clean it, and then how to enter the maintenance menu to reset the counter so i can still use my printer? it costs way too much to have it serviced and would be cheaper to buy a new printer, except i like this one and just bought a bunch of ink cartridges for it since my girlfriend uses it in her business a lot. i tried a "fix your printer forum and got nada from those guys. i've always had good luck and good reponses on this site tho. thanks for any help you can send.

A:brother printer "unable to clean" error

bump some problem different printer

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I got a Brother printer on a free site but it initially had error "unable to Clean". I've fixed that only to get Error 46. Now it has "Unable to Initialize". It's been a waste of my time to get help from Brother so I advise anyone to not purchase their lousy machines. Somehow I think if I got the codes to reset the factory settings this thing would be fixed. Brother refuses to give me the codes to reset my machine. Please God if there is anyone that can help me fix this problem I would be ever so grateful ! Thanks !

A:Brother MFC3240C Printer error "Unable to Initialize"."

"If it says free, it must mean the headache that accompanies it, Right?" rbm081475, if you have Windows XP and reinstalled, you have overwritten your previous profile. Google "Drivers Brother MFC3240C" and it should take you to the drivers download site, or at least another friendly site to do the same.

Check your Printers and Faxs to see if you have anything such as "XPS Printer" or Fax" "Document Printer"...etc. In other words, sometimes a Faux printer (printers or Faxs created by some software) will give false errors as they are attempting to acces these same little buggers.


Try deleting the printer and reloading. Disconnect from your PC, removed form Control Panel or Printers and Faxs.

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Today i found my brother HL - 1210 printer no respond, any suggestion?


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i just got a Brother MFC-4420C multifunction printer, i went onto the Brother site, downloaded the drivers, etc. and tryed 2 run the driver, and got this messgae, any1 know why? thanks :

A:Brother printer

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My brother printer won't print double sided ever since my hard drive crashed. I have a new hard drive now. I completely uninstalled printer and started over from scratch. Updated software and driver. My iPad will print to the printer and do double sided printer but not my laptop. What else can I do?

A:Brother printer

Please post only one thread relating to your problem. Posting multiple threads for the same problem makes it difficult to help when suggestions are spread across multiple threads, and it is against forum rules.

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hey guys,

i just recently bought a brother all-in-one printer (model # MFC-495CW) and was wondering how to use the feeder on the top of the machine to do couble sided copies/scans?

if you could help that would be awesome

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I am unable to print envelopes using Word 2010 on my Brother MFC7840W printer. Envelope info is sent from computer and received by printer, but envelope exits printer without any print.

Printer seems to work for all other printing functions.

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My computer won't work with my Brother (MFC- L2740DW) printer. It keeps throwing up an error box:

Printer not activated error 30

So the question is...How do I activate my printer?

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anyone got any experience with this machine? I called the tech support line - and it was a total waste of time. Ready to return the product if I can't get some answers to envelope printing problems

A:Brother MFC9420 printer

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My brother DCP 7020 printer will no longer print the printer just keeps restarting over and over. I am running win7 Home Premium 64 bit

A:Brother DCP 7020 Printer

will no longer print the printer just keeps restarting over and overClick to expand...

is this when you first switch on ?
or when you send something to print

does it photocopy ?

user manual
http://www.brother-usa.com/ModelDocuments/Consumer/Users Manual/UM_DCP_7020_EN_1154.PDF

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When printing, the printer box opens and says "printer off line" when it isn't off line. This happens about every 3rd print job. Any ideas? Regards

A:brother hl630 printer


Have you made sure that the Plug that goes into the printer and PC is secure? It may be loose.

Also, what version of Windows are you running? Now, go to Control panel | System. Device Manager. Under Printers, is there a yellow !



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Can anyone tell me ......... whenever I start-up (ie turning on the electricity), does the procedure cost ink?

A:Brother MFC-J5910DW printer

Only if it performs a self-test that prints a page, but the ink usage would be extremely minimal.


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It will not print when I select print from computer or will not print when I try to copy. But it will print if I scan and then select print. I am elderly and know very little about computers and printers. Thanks for any help you can give me.

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I am not able to send faxes with my Brother MFC-3360C printer now. I dial; it stops; screen read "RECEIVING" and that's it. Any suggestions? TU

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I am trying to print a trial balance using peachtree DOS program and the above printer.

It prints alright but extends every page of trial balance into two pages. For every page, it prints
the last line on the next page and then goes on to next page. I am trying to say that
it uses 4 pages for 2 pages of print material. If it can print 2 more lines on a page, then it can
accomplish this task in 2 pages. At present the printer setup will only allow 60 lines/page.
Is there a compression code that I can use to increase the no. of lines that the printer will
print per page?

Any help will save me half the no. of pages.

Many thanks.

Best regards,
Gulab Gidwani

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Hi everyone, please guide me in solving this problem..!
Before, I can automatically scan files directly to email as an attachment by just going to scan button and go to "scan to email" and it will just appear directly but now i can't do it automatically. I can scan now but by just manually clicking "scan and camera wizard" this thing works but it just appear to be save as a file not directly to email as attachment. it takes me too long to scan many files. hope you could help me.

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Hi everyone,

A few months ago I bought a new laptop (Compaq Presario C700, nothing special), which brought me my first (sometimes frustrating) experiences with Windows Vista. I now want to use a printer my uncle gave me; a Brother HL - 1030 Laser Printer.

Now my problem: I can't install proper driver software.
I have the software, but it won't install. It says that NT 4.0 drivers are blocked by an enabled policy on my computer. I've found something on that on this forum (http://forums.techguy.org/windows-vista/766895-solved-nt-4-0-driver.html) but when I enter a port name, it says: 'the network path was not found.'

I've also searched on the Brother site for help, but they don't have any driver support for Windows Vista and the only service program available for download is to uninstall driver software

I'm a little nooby, but I put in effort to try and solve this.
Please help me do this and get a nice drawing I made as a reward


Guus Evers, Breda, Holland.


A:Installing my Brother printer

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Regarding imy Brother printer MFC-J430w...stopped working for no explainable reason.  I was using it wireless.  I plugged it in to see if it would start printing again.  I have tried driver update in Windows 7 to no avail.  Does anyone
have any idea how I can reconnect with my printer?  Please. 

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Hi All!
I have a Brother P-Touch PC label printer and I am using Windows 7 32 bit Ultimate. Brother does not have a driver for Windows 7 and it appears neither does Microsoft. Since I have a considerable stock of label cartridges I would love to continue to use this printer. Any ideas on how to make the printer work again?

Thanks in advance, Ed

A:Help with Brother P-Touch PC printer

Hi whats the full model number of the printer? have you tried installing the driver in compatibility mode?

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Hi again...

I have a Brother All In One which was working fine in Windows 7 but is now contstantly showing up as "offline" in the print queue. I have a home network with my "main" machine my desktop running Win 7. I have 2 other laptops - one is a HP with Vista, and the other is a Macbook Pro. I have been able to print today from the laptops, but the desktop (Win 7) tells me that the machine is offline. To be clear, the machine is on, and is connected to my network.

Windows 7 is being stubborn and is not recognizing that it's online. I've printed to it in the past and now it's not cooperating (when I need it to, of course).


A:Brother Printer Offline

Did you try uninstalling/reinstalling the print driver?

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I have a Brother dcp 165c printer and cannot get the magenta cartridge to work. I have tried cleaning it via the ink management option but nothing happens. How can I manually clean the nozzle and/or print head? Thanks.

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If you are having any query related Brother Printer Support dial Brother Printer Support number 1-800-889-3692 and Get 24X7 Brother Printer Support with Brother Printer Support technical support team.

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