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remote user changed the domain password while vpn but the laptop is still cached with the old password

Q: remote user changed the domain password while vpn but the laptop is still cached with the old password

We have a remote user using windows 7 pro 32 bit and cisco vpn on his laptop.
The remote user is prompted to change his password while he is connected to the domain during the vpn session. He follows the prompts to the change the password.
When he performs the following Ctlr+Alt+Del, selects lock, and now tries to unlocks the laptop with the new password he receives the message of
?The trust relationship between this workstation and the primary domain failed?
In order to get into the laptop the remote user restarts the laptop and uses the old password with his domain username.
Even though he is vpn into the network the remote user is unable to gain access to any network resources since domain password was changed.
VPN password and domain password are different. The Cisco VPN username/password account is keep on the ASA. The domain username/password is keep on a Microsoft server.

Does anybody know how to get the changed domain password onto the laptop while VPN?

Thank YOU!

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Preferred Solution: remote user changed the domain password while vpn but the laptop is still cached with the old password

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Coming from XP, I am trying to get oriented to Win8. What has me confused is how to control the passwords of Users.

I am the Administrator and some time ago I created a User without Admin privileges. Unfortunately I did not write down the PW, however, as Admin, I do not see a way to change the password (as Admins could under XP).

What are my options besides deleting the user (it is actually for me)?


A:Can a User's password be changed by the Administrator

Hello Todd,

An administrator will be able to change any other local account's password on the computer.

Local Account Password - Change or Remove in Windows 8

The password of a Microsoft account can only be changed by the account's owner though.

Microsoft Account Password - Change or Reset in Windows 8

If you like, could also just delete the Microsoft account on your PC, but this doesn't close the account online. That would have to be manually done.
User Account - Delete - Windows 7 Help Forums

Microsoft Account - Close
Hope this helps,

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win 2000 professional acting as a server tp two clients one win 98 one win nt4.
There were all logging on no problems.
Then the win 2000 pc had a virus symantec said four cleaned three quarantined .
said irc trojan, also noted programe "codebase" was generating porn link email into vpop the mail server on this pc.
booted to dos disk and deleted codebase.
but at no stage however I set new, change password give addmin permittions ans still the two clients can't login to the win 2000 pro machine.
have shared c and d as new shares ticked password never expires done everthing I can see in the book but to no evail.
The tcp ip network is no problem all can be seen in net neighborhood the other two can use each others share but as soon as the click on the win 2000 machine the nt4 says no permittions and the win 98 asks for a password.

A:irc or codebase has changed all user password

I am by no means a knowlegable person when it comes to this prob you have, but when i get into probs on my winxp pro pc i do a system restore and it usually fixes the prob's.

However i am not to sure if that would include a virus based prob?
Does win 2000 have a system restore option as winxp has?

Maybe someone like rollin or steam can advise if the virus would persist if you done a system restore. I suspect it would if as you say more than one pc has been infected, (can all pc's be restored to the same date as to eliminate this prob) i would be interested to find out the answer from the experts regarding this.

hope this helps

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I have just installed a new PC running Windows 7 Professional for an existing user on our Windows 2003 domain. When she tries to change her domain password, she gets an "access denied" error message. I am able to change her password on the server, and the new
password works fine. I have added her to the local administrator group. But no success. As a test, I added a 2nd user from the same domain to the users on the PC. The 2nd user is able to login and successfully change her password. Not sure where
to go from here except to create a new account on the Domain for the 1st user. Any help would be appreciated.
This is a single forest, Windows 2003 domain, with no other trusts.
This is the 1st Wiondows 7 PC added to the domain. All other workstations are Windows XP.

A:User cannot change their Domain password on new Windows 7 PC

Check her account in AD, is it set to require logon to change password in the "Users must log on in order to change password" check box in the Account Policy ?

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Hi Guys,
Have you experienced when unable to logged on to windows, you got a message "Incorrect password" although your were really sure your password is right?
Now it on my face. If the LAN cable was plugged out, It was succesfully logon, plugin the LAN Cable then restart the computer, after that I was successfully logon without LAN Cable. 
I would apreciate if there are anyone who could share and help to resolve this issue..
good luck guys

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My PC has been having spontaneous shutdowns for about a year now. They happen about once every two weeks. Everytime it happens I just hit "start normal" after reboot. But this time there is a new wrinkle.

The password I've used for years isn't recognized anymore. The password hint is not helpful. I tried to follow the "reset password" route. It wanted me to find it on drive "F". I have no drive "F". Is there anything I can do to find or reset the password.

I accessed my PC this time using Administrator which I had as an option from other techguy.org answers for other problems. But I want to go in under my normal user name. What I see as Administrator is weird. Several of the icons at the bottom of the screen are repeated-specifically McAfee and Windows. And it took FOREVER after I clicked on Administrator to get a web page up. And the webpage that came up was Google, I have no idea why.

Please HELP!

A:Solved: User Password changed by Vista, how do I fix?

I restored PC to earlier date (a few days back). Unfortunately it did not fix the problem.

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So I just acquired a new wireless router, an ASUS RT-AC66R, and I installed everything and setup my user name and password to what I normally use for my routers and such. Shortly after I set up some of the port forwarding for my roommates Apple TV and at the very end of the changes getting applied, it pops up with "The server requires a username and password. The server says RT-AC66R." and asks for the User Name and Password. I type in the user name and password that I had set up the router with and it doesn't work. Port 80 was one of the ports that I opened for the Apple TV, so I thought that maybe it had to be my roommates iTunes user name and password or mine, and neither work. I have tried to do the firmware restoration through the Firmware Restoration Utility that comes with the router and I get about half way through every time and then it says, "Failed to upload the firmware. Please check the connection between your computer and router." Please someone let me know what it is I'm doing wrong or what I can do to fix this problem, it is driving me nuts.

**UPDATE: I was successfully able to restore the firmware via the utility given with the router, however when I tried to run the Setup Wizard afterwards and get to the screen asking for the password, I tried "admin" for both which is the default and it did not work. I also tried the user name and password I setup the router with, and those did not work either. If ther... Read more

A:Solved: Router user name and/or password somehow changed

Apparently there's a button on the back to do a factory reset, looks like it's fixed... Still don't know how my user name and password was changed.

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I need to change one of the local PC's user name and password. The PC is connected to a domain server (windows). I do have the servers user and password to allow me access, but I'm not sure how to change a local users information. I suspect I need to change it on both the local Pc as well as the server. Any guidance would be appreciated. Thanks, dondd

A:Changing User and Password on a domain server networki

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it's weird but I can't change the password of a domain user when I'm logged on a domain pc with Windows 8.

I'm sure that the password mets the requirements (I also tested here https://www.microsoft.com/en-gb/security/pc-security/password-checker.aspx ), in fact if I change it from a domain controller I can do it without any problem.

But if I try to set the same on Win 8 I can't, the system tell me that the password doesn't meet the minimum requirements.
I also examined the event viewer but seems that the system didn't record any event related to.

Some suggestion about to solve it?

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I install locally server & client application my workstation, i used domain user which is not member local admin or domain admin group, when i run client application it promote run as admin credentials, i enter and its worked fine, 
but issue we not provide all domain users admin credentials, i also try to disable In local/domain GPO policy "User Account control run all admin approval mode" which also disable "User Account Control Settings" for security reason users
not want this.
I also apply Task schedule and enter the admin credentials, but when i open application its open admin user mode not the that windows domain user.

the Dev team control this code side but same result and no effect.
Can some one help how this issue resolved?

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I have only Windows 7 machines in Server 2012 domain (Server 2008 R2 functional level). Everything is working fine except when a user changes his/her domain password from Windows 7 machine- it takes a long time ~5 minutes or more to successfully change the
password but changing a users domain password from the DC (2012) works instantly.

I hope I posted this in the right forum category.
Thanks in advance.

A:Windows 7 slow domain user password change.

Please check if there are some related errors in your Event Viewer. Also, check the error on your DC side.
Tracy Cai
TechNet Community Support

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If I upgrade a Windows 7 Pro desktop to Windows 10 Pro, then I do not have any issues.
However if I do a clean install of Windows 10 Pro, and create the password for the administrative account.
After getting it all setup, I add it to the domain on the network. I can log in with the login info from the Active Directory Server. Now the problem I run into, is say if I want to even change a file name, it asks for the Administrative username and password, at which point I have to enter Computername\User for the username then Password when the pop up happens.
Is there a way I can remove that?
It doesn't seem to do that on any Windows 7 pro to Win 10 Pro upgrades though. And I have several more machines to do clean installs.
Thank you for taking the time to read this, I would appreciate any help, thank you.

A:Windows 10 clean install on Domain always asks for User/Password

Hey there,

Is the computer in the AD Users and Computers? This could cause problems if that's the case. I had a similar issue, and the issue was that it wasn't in there.

Best of luck.

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The domain user is not able to change the password using Ctrl+Alt+Del OS WIN8, 8.1 and Windows 10.

The security database on the server does not have a computer account for this workstation trust relationship.

[email protected]

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We have a win 7 PC that has the password set to expire every 42 days (be design set in gpedit.msc). The user logs in and is presented with the "you must change password" screen. They enter a password and get this.  "configuration
information could not be read from the domain controller, either because the machine is unavailable, or because access is denied" 
  It is a WORKGROUP pc not a member of a domain but unsure if it every was. I changed the password using the administrator account and set the password that way without issue but the user stated that this was not the first time they had this issue.
I deleted the GPO settings (https://www.404techsupport.com/2014/04/script-clear-cached-group-policies/) and changed it to WORKGROUP1 in an attempt to reinforce the
non-domain status and no change. User is not restricted from changing their own password. User is not the admin.

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Since my boss on a whim changed a password (and won't let us use this account any longer) we have been piecing together problems with services running under this old account.

I think we have alot back to normal but there is one problem I still see -

The backup runs and backs up all the proper files on the drives themselves but when it gets to -

Backup \\Server\Microsoft Exchange Public Folders
Backup \\Server\Microsoft Exchange Mailboxes

It fails with -
Error: a000848c - Unable to attach to one of the drives.

This user has an Exchange mailbox. I gave this user full read and write write permissions to the mailbox folder and the public folder (the same rights the old user account), the user has been given domain admin rights for the purpose of troubleshooting, the resource credentials within BackupExec are all set to this account, and finally all proper services are started and pointed ot this new account.

The backup is catching all the other non exchange parts of the backups (e.g. files and shadow copy stuff).

What is the hook I am missing that made it so this new account won't back up these 2 exchange portions?

A:Solved: Veritas backupExec for Exchange server - Changed User ID and password.

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I have a Gateway computer and i use Windows Vista. I brokemy charger and didnt get a new one for about 4-5 months. When i did get a new charger it said that my password had been changed! the password hint that my laptop is giving me is all your other passwords + ? = your new password. What do i do? I tried to change it from the guest account on my laptop but since it is not an administer it cant do anything and it wontlet me change the guest account to an administer.

A:My Laptop Changed My password!

Content removed by moderator. Please do not post such instructions in the future as they are in violation of the forum rules

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Hi friends,

I have changed the password my HP Notebook,after that i shudowned my notebook.But when i am trying to enter the password system not considering the password.Also i entered the old passwod till system not allowing..its giving incorrect password.And it is the only account on the computer. I do not have a reset disk.I cannot use that computer at all. What is the easiest way I can solve this issue?


A:I had changed my password,unable to log in ...No password reset disk..

You may Want to read this Tutorial about Resetting A user account Password Made by Our Wonderful Brink

Reset User Account Password
I think you Should Follow Method 4 If that fails Follow Method 3

Hope This Helps,

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I have an end user who is getting a Password Change notification balloon but she has already change her password a week ago. Do you know why it would remind her even though she has already change her password. We have it set for a 90 day period.

PC is running Win 7 Enterprise and is joined to the domain.

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I will be at a users workstation and try to access a resource as myself (logged in as them).

I go to that resource and it will asked my for a user name and password.

I enter it and have access -- to my knowledge, the only way to get rid of the cached creditials is to log off as the user and have them log back in.

Is there a command that will disable this without logging off.

A:cached username and password

Your should be able to use NET USE or Windows Explorer, Tools/Disconnect. Type NET USE /? for syntax

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Can anyone help?

My son decided to update our router firmware, together with this the password was changed. My computer which hosts the Internet connection works fine, all other laptops have now been connected successfully after simply changing the password. However my wifes laptop won't play ball. It is a Samsung R510, with Vista Home Premium OS. It worked fine prior to updating the firmware. I have been through the process of changing the password and have the correct security encryption in place, exactly the same process as with the other laptops. It then says successfully connected, but shows in the bottom right of the screen, Unidentified network access local only and will not connect when the browser is opened. I have tried to diagnose but the usual windows prompt to reboot both modem and router has no effect. I have set it to private, as advised elsewhere, I have switched the firewall off and removed security software, all to no avail.

From another post in this forum I tried the command prompt, then ipconfig/renew. The result of that was the following message:

An error occurred while renewing interface Wireless Connection: unable to contact your DHCP server. Request has timed out. No operation can be performed on Local Area Connection while it has media disconnected.

Not sure if that information helps anybody. So any help much appreciated. Let me stress that no changes were made to the laptop at all, it is simply not connecting following the firmware update a... Read more

A:Changed Router Firmware and password, now laptop won't connect

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A user has a NT laptop and a NT desktop PC. The desktop PC is in the office connected to the LAN. The laptop has been connected to the LAN once only so that a cached NT profile is created. Other than that the laptop does not connect to the LAN but is used remotely via RAS to connect to an exchange server on the NT domain.

Issue: If the user changes their NT password on the network desktop PC and later on dials in on the laptop, they can't open their Exchange mailbox because the password they used to login to the cached profile on the laptop is now different from the network password. Subsequently the NT account on the network becomes locked because of repeated unsuccessful authentication attempts.


1. Is it possible to change the password of a locally cached profile. (Note: this is not a local account but a cached network account).

2. Is there a better way of configuring users in this situation?

Thanks for any help.

A:NT cached profile password change

In my experience you cannot change a password locally on a cached profile nor via RAS - you have to change it whilst physically connected to the LAN. The reason your user can no longer access his(her?) accounts is because the passwords are now out of synch.

I had a large community of RAS users recently and the only way to overcome this problem was to either ensure they only changed their passwords whilst connected to the LAN or else set their passwords never to expire.

To solve the immediate problem, you will have to set the password stored on the LAN back to the original one so it matches the profile on the laptop.

Good luck.


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Hi all. I have a Windows 7 laptop that's a member of a Windows domain. The person using this laptop can obviously log into it with his domain credentials (domainname\username and then his domain account password) when he's connected to the network or not. What I'm wondering is if there's a time limit set on how long that password will be cached locally. This laptop may not connect directly to our network for 6 months or more. What I'm worried about is if one day in a few weeks he'll attempt to log into the laptop with his domain credentials and be told he can't because he's not connected to the domain. Any idea on how long that password is cached for?

A:Windows cached password question

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We have some Loan Laptops that we give to users on short notice in the even of Underground/Metro Strike or someone breaking a leg etc. to users.
laptops are generally ready to go when requested. However each user need to first connect to the Domain lan and login before taking laptop home, so that domain credentials can be cashed for offline login.
Is there a way to specify a user and save his credentials on to a machine, so that we can just hand him over the laptop ?

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I have a dlink router that previously had a WEP password set, and at that time our Macbook Pro laptop was connecting fine. I decided to change the network name and change password security to WPA2 (instead of the WEP) and I made the network name "hidden." After doing this the main computer (IMac) and a PC are still connecting fine, but now the macbook laptop won't connect. I have typed the new network name and the new WPA2 password on the macbook pro in Network Diag., but still won't connect. It is seeing the new network name, and I know I am typing the correct new password, but the macbook pro won't connect. Interestingly, if I unplug the router and plug it back in, the macbook pro will then connect fine, but only for a brief time. Later in the evening, it can't find the connection again! I hope someone here could pls help me. Thanks in advance.

A:Changed from WEP to WPA2 password, now Macbook laptop won't connect, other fine

Make sure you have the latest router firmware.

Try WPA-PSK encryption.

What model router is this?

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The other day I was working on my computers when I became locked out of my desktop computer and my laptop computer as it would not accept my password after multiple attempts. I currently have three computers set-up. My desktop computer, my laptop computer, and my server computer. I was working on my server computer at the time through RDP on my laptop. The server did not have any other outside traffic passing through it except for a No-IP client that updates a host domain to point to my IP address. I shut down the server and went to log back into the remote desktop from my laptop after reboot but I mistakenly logged into my desktop remotely instead. Afterward, when I tried to log back into my desktop computer it would not accept my password. I then locked my laptop which uses the same password and it would not accept the password either. Both computers I had to use this tutorial to reset my password and log back in. I am now concerned as to what may have caused my password to no longer be accepted. I am also concerned for the security of my network. I posted a topic with a DDS log here, but have yet to receive a response. I understand that there is an average response time of 5 days, but I'm just very concerned for my security now and have been unable to figure out the source of this problem. Any response and help is greatly appreciated.

A:Windows 7 - Password Changed and Locked me out of both my Desktop and Laptop Computers

Hi, please do not do anything else to your PC while waiting for a helper's response in your other topic. I understand the wait can be tough, but if you make changes, you will need to run scans more than once.

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I fell victim to a scammer. They got Laptop ID and password. They gained remote access and froze computer. I did factory restore. Need to change the access password. How do I do it?

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I have a HP 17-f020us 17.3-Inch Touchscreen Laptop with window 8. I dont what to have to remove the battery to do this. Way to much for me to try to do. I would like to know how to do it through the Bios.
Thank you,

A:How do i remove/disable my Bios Password "i know my user password

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I received a new laptop at work to install Windows 10 Pro on. It previously had Windows 8 Home but I did a clean install of Windows 10 and upgraded it to Pro using a valid key. The issue I'm facing now is that when I try to login, I get the "Password is incorrect issue" many times trying to login with a domain controller user account. I've searched and have found no answers. Does anyone know what could be causing this problem? I'm currently on Build14393.

I assume the upgrade to Pro, which simply installed the 'Pro' features on top of the Windows 10 Home upgrade, didn't fully install the domain functions? There was no option for me to do a clean install of Windows Pro from USB. I'm just throwing that out there just in case.

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Hi All,
We are facing the issue for cached password if i change my domain login password all my save password in browser (internet explorer, firefox, chrome) as well skype and outlook clear automatically. 
anyone having suggestion to solve this issue

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is there a work around tried resetting win 8 reformat factory reset enter bios cannot even get the boot order to boot from usb do to the fact that everything I try either says device will not boot error or admin password request keeps popping up what do
I do work around please it was a gift for my daughter I dont believe this was a stolen devive I looked into it but I am intermediate at best with Microsoft software but can follow instruction please help

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Hello Friends :When i connect to a shared folder and enter my user name and password , it will be cached somewhere in the OS , Now i want to change the credentials that i have been connected to the share folder for some resons , The only way was to restart the OS , i dont want to do that , is there anyway to clear that cached credential and enter new usernam and password ?thank you.Network is my LOVE

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my father passed away recently and he has some files on his hp 6730b that we need but we dont have his passwords. is there anyway i can get on to it. it wont even let me get to windows screen. ive tried boot screen and it just keeps taking me to the screen for passwords. tried entering a password 3 times and i just get a screen saying locked out press power button to restart. i dont get any codes.

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Hi TechNet! So, I turned my computer on this morning and started working. Nothing unusual came up. While working I was checking the detail of an image and noticed that the Owner and Computer listing had changed to "xoCDA". I have no clue what this
is or where it came from.
I've attached some pictures for illustration. (I CAN'T ADD THEM UNTIL I'M VERIFED)

So, in picture 1 you can see I immediately searched the registry and it came up in all the right places where the old name should have been. Confusing.
In picture 2, I went through the Event Viewer and found the "The NetBIOS and DNS name of this machine have been changed..." message which threw during the first morning logon.
In picture 3 you can see how it's displaying in an image's properties.
In picture 4 you can see under the System information that it's showing the computer name, domain and workgroup settings as what they should be. It's current.
And in picture 5, you can see the modified profile name.
I've rebooted multiple times and nothing has changed. AV scans came back empty. My questions are, how could this happen? It's not that easy to just change the profile name, is it? And, the big one, how can I get it back to normal. Can I just edit it through
the reg and reboot? Thanks for taking the time!

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Hi everyone, hope someone can help. I thought I were using the Admin account my my new laptop, but it seems I am not, as I am denied permission to do certain tasks.

Anyhow, when I try to switch users to one I setup when I first got the laptop, I cant remember my password. Is there anyway of resetting this password?

I remember setting up the second user account, and even renamed it to GSi-R which related to my work, but for the life of me, I cannot remember my password. I have tried all combinations of what I use in other forums etc, but all to no avail.

My OS is in Finnish, and my Finnish is not that great at the moment due to still learning the language, so if anyone could help me reset this password in simple terms so i can understand each step that would be great.

Thanks in advance


A:Forgot password on second user account on my laptop

Working on it now with someone, thanks for your help lol

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I purchased my 9 year old daughter a pink 1525 and she has figured out how to create a password and mom told her
not to now she cant remember what it is and you turn on the computer and thats as far as you get is her user name and password.
Can I reset the computer back to its factory settings ? There is nothing on it to lose .

A:My daughter has forgot what her user password is on her laptop

It depends on where the password is set.  If it's a Windows password, a system restore to factory will clear the problem.  CTRL-F11 at the Dell screen (XP) or F8 before Windows loads (Vista) will get you in.
If it's a power on (BIOS) password, that can only be removed by calling Dell, proving ownership, and being issued the system-specific master password.  If the system is in warranty, the call is free.  If it's out of warranty, a standard $50 support call fee applies.

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The laptop in question is a toshiba satellite laptop model # a10-S169.

Recently my friend who is a computer newbie somehow enabled, or somebody maliciously enabled a bios password or a user-id password that I believe to be unique toshiba satelite laptops. (I may be incorrect on this but I think the toshiba satellite laptops have a unique function referred to as user-id password. if anyone is familar please specify)

I was curious, if anyone had additional information on this model such as the name of bios and if obtaining a "backdoor password" for the bios would be a possible method of gaining access to computer. I've tried common passwords as "Toshiba" which is said to bypass common password functions based upon Toshiba mechanisms.

Again; does anyone know the name of the bios for this model laptop?

(I have the documentation for laptop however it is relatively vague in terms of the specific name of bios or any help options. also; it mentions the user-id password utility however does not specify how to bypass, or a backdoor password, or any other additional information.)

I realize that I may be able to unplug bios battery, or alter the jumper switches to reset the bios information however I would prefer solving this without altering any hardware components.

I would appreciate any assistance.



A:Reset a user-id password for Toshiba Laptop?

I would check the following website


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Hotfix KB2845626 says it's not applicable for my system. We use Windows 7 Enterprise in our company and experience the symptoms described. We have all the lates updates for Windows 7 installed.

Is there a newer hotfix available or another solution to the topic?

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My Dell Inspiron 15 3000 preinstalled with Windows 8.1, and it was upgraded to Windows 10 since Windows 10 was released. Now the problem is, I forgot my password to login my Dell laptop after I changed the password just for two days. How can I unlock my Dell Inspiron laptop when forgot the password? I don’t want to reset my Dell laptop. Any help will be appreciated.

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Hello, so I've just found an old laptop I've had hoarded with windows 8 on it. Everything on it is super outdated, and I noticed it had my account on it which was basically my Microsoft account. I tried to sign in, but it says it's incorrect. I know my
password, and I've changed it over the years, but since the laptop is so old, it wants me to put in the last password I used to sign in on it. Problem is that I had so any password changed and I cannot remember what password I used. It will not let me use
my new password, because it says it's incorrect. Any way to fix this?

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When I turn on my computer I get a blue box that says enter administrator password or power on password. After 3 attempts I get the code 69419016. What can I do?

View Solution.

A:Laptop enter administrator password or power on password

Hi, Enter:      76571038 Regards, DP-K

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Pls help me am new here if I turn on my laptop mini I was ask to enter administrator password or power on password, I tried it three times and I code this code:63777861Help plsThanks

A:enter administrator password or power on password laptop min...

Hi: Enter this unlock passcode... 72655267

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Can't log on after three tries this code comes up76448009. I don't remember putting a password in.    Thanks for your help


View Solution.

A:laptop stuck on administrator password or power on password

@Jimmy41 Please enter         69520029 Regards.

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I have a Machine with windows 7 x64 pro which was connected to a domain controller that is dead and not available anymore.
I want to continue to use this computer standalone and keep all the software and configurations already installed, however i need to change my pass and i am not able to do it getting this msg : configuration
information could not be read from the domain controller, either because the machine is unavailable, or because access is denied.
How can i solve this (change the pass or copy all the user settings to local) without the domain controller server?
thank you

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haven't used computer for a long time. when I finally turned it on it game a black screen with a blue box that asked for admin password or power password after failed attempts it gave me a system disabled code #55146425

A:laptop asking for admin password or power on password

 Hi, Enter: 40824401

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My laptop needs for administrator password and power on

A:My laptop needs a admin password or power on password

My halt code is 53160063

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I forgot my administration and power on password. After entering wrong passsword for 3 times i got the halt code. Halt code is 85131265. Please help me out.Thanks a lot in advance.

A:administrator password or power on password hp laptop

@Swati3110? Enter   30899861

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