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Thinkpad x1 Carbon 2nd gen screen problem!! [Video...

Q: Thinkpad x1 Carbon 2nd gen screen problem!! [Video...

I am having a serious issue with my X1 Carbon 2nd gen.I have managed to get a video of it, this one in a game:Link 1 -- Dota 2 Another from desktop (did not get the start of the problem):Link 2 -- Desktop Last one:Link 3 -- Firefox Is this enough to have a replacement? It sometimes works for days without this happening, but today it has happened 3 times.I still have warranty time remaining when I search my serial number.In Norway. Any advice?

RELEVANCY SCORE 200
Preferred Solution: Thinkpad x1 Carbon 2nd gen screen problem!! [Video...

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A: Thinkpad x1 Carbon 2nd gen screen problem!! [Video...

I don't know about service in Norway, but I think the panel should be replaced under the warranty.

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RELEVANCY SCORE 79.6

Been going back and forth and can't seem to find a screen that can replace my Thinkpad x1 carbon 3460 1f4 screen. Have found one for the 3448. Don't know if they use the same screen and pins?  See photo for description of the replacement screen I'm looking at.  













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A:Can the Thinkpad x1 carbon 3448 laptop screen replace a Thinkpad x1 carbon 3460 1f4

The 3448 and 3460 machines use the same panels, hinges, lid, cables, etc.

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RELEVANCY SCORE 79.6

I have a ThinkPad Carbon X1 6th gen. Just recently, full screen video keeps minimizing every 10 minutes or so. Is this a Windows 10 issue or a Lenovo issue? How can I fix this?

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RELEVANCY SCORE 74.4

Hello, I bought a thinkpad Carbon X1 (5th gen) 2 months ago.  The screen of the laptop flickers as shown in the attached video. This happens only at some places, for example its fine at my home but it flickers if I use it in my office. Did any body have this type of problem? 

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RELEVANCY SCORE 72.8

Hello there!I've been having some issues with my screen on 2 gen X1 Carbon - it freezes and sometimes it starts to flash at the edges after I close my notebook and open it again, so I have to try to move it into the right position so it can unfreeze. Sometimes pressing on the certain places helps, at the bottom of the display near these dark lines. First I thought that the problem is in the display cable, so I installed a new one, but it didn't help. I noticed that touchscreen works fine even when display is blacked out. What should I do, maybe someone had some simular issues? Sorry for pics quality, I can attach better ones if needed. Thanks for any help!

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RELEVANCY SCORE 70.4

I posted a similar question earlier and people referred me to the Yoga (much appreciated).  However, I was interested in the 2.6 lb carbon version with touch screen capabilities.  Asus has a Spin 7 model that is very good at 2.65lb, but I miss the red mouse toggle in the middle of the keyboard and Asus's track pad was designed too large....causing unintended tapping.  The Yoga, while nice, is heavier than I was looking for.  The 14 inch screen is about 3.3lb? the 12 inch at 3? I thought that some of the earlier Thinkpad Carbons had touch screen and was hoping they would make a return soon.  Thanks,

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RELEVANCY SCORE 67.2

When you turn on the laptop all you get is the back-light.  You don't get the splash screen, POST or anything else for that matter. I've tried using the FN+F7 to make sure it wasn't set to projector mode but that didn't do anything.  It's like the power cable to the LCD is connected but the data cable is disconnected.  I suspect this is the case due to the screen going "weird" as the user puts it.  I also suspect that it might have been dropped. What I am wondering is if there's a BIST (Built-in Self Test) for the LCD or anything like that.  I'd love to avoid the support charges. Also, the numbers on the white tags on the back of the laptop have worn off, is there a way to get the serial number without the original paperwork?













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A:Lenovo ThinkPad X1 Carbon has no video

Is there a way to do a factory reset when you can't see anything on the screen? I could really use a hand if anyone has any ideas.

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RELEVANCY SCORE 65.6

Hello! I am having a minor issue with my ThinkPad X1 carbon 6th gen (Type 20KH, 20KG. Something keeps repeating the play command so that even when I pause the music or video I was viewing or listening to, it automatically unpauses every 10 seconds. Once playing, it does not pause on its own. This happens no matter if the music/video player window is maximized or minimized to tray.  Thank you for your help!C

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RELEVANCY SCORE 64.8

Hi Issue: Thinkpad X1 Carbon 5th Gen black screen / 'screen off' on resume from sleep I know this issue has been posted about several times regarding the X1 series but .... none of those threads seem to have any kind of answer to this problem. This seems like quite a horrendous issue for a +£1500 to have !! Constantly 'hard rebooting' and losing all my open work is seriously seriously annoying. Please note: My drivers are 100% up to date based on Lenovo's own update software. I have all official Windows 10 updates issued to date (21 aug 17). These are the patterns I've noticed: - It doesn't always replicate the same behaviour: after resume from sleep sometimes it's 'black' and other times it's fine. I'd say 66% of the 'lid openings' it's OK but 33% of cases it's not.- I've found that if I shut the lid again and reopen (often 3 or more times and waiting 30+ seconds on each open then 30+ seconds on each close) then I can eventually 'force' it to turn the screen on.- If I 'manually' set the unit to sleep from the start menu rather than just closing the lid, I'm pretty certain that it *does not* exhibit this problem. I'll be 100% certain once I've tried this a few more times.-  I've removed all USB devices from the laptop one-by-one and waited for the problem to reoccur thus ruling out any single or combination of USB devices.- I have the 'lock screen' shown when it does successfully resume from sleep. - The screen 'blackness' looks t... Read more

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RELEVANCY SCORE 64

Hello,  i've a brand new X1 Carbon 6th generation i7 and it seems that sometimes the screen is flickering (not turning off then on, but rather the light varying slightly) It's not dimm autodetection. What do you think it could be ? Thanks

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RELEVANCY SCORE 64

Hi there,  I recently bought a Thinkpad Carbon X1. Does anyone else notice high temps and high heat when they screen share? I wouldn't think a light task like that would cause such a flare in heat and performance but I must be wrong?  Anyone else with the same experience I'd love to hear from you!

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RELEVANCY SCORE 64

I've just broken my touch screen and I need a replacement. 1. Where can I buy one? 2. Once I buy one can I just go into a repair shop and get someone to fit it for me? 3. I also noticed on this forum that some people are considering buying a better screen, and I was wondering if anyone has some recommendations.. [type 3448, model c88]

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RELEVANCY SCORE 64

Idk if this a Hardware or Software specifically. But my screen definitely is glitching, flickering or whatever you want to call it. And it hasn't even been half a year yet. I don't live next to any Lenovo repair centers from what I've seen. So I'm frustrated that I bought an expensive defective unit. Shown below.https://photos.app.goo.gl/3mLWh7rFwz6xfefeA

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RELEVANCY SCORE 64

Hello,What LCD panel is inside Thinkpad X1 Carbon 6-gen FHD-touch???Is it better than non-touch FHD AUO B140HAN (300cd/m2 60%/85%sRGB)???

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RELEVANCY SCORE 63.2

Got my first thinkpad x1 laptop 2016 Type FB20 and unfortunately touchscreen is not working. It does not show touch device detail under Device Manager > HID. I tried to find touch screen driver in lenovo support portal but not able to find any such driver.Please let me know if any of you faced similar issue.

A:Thinkpad Carbon X1 touch screen not working

As the X1 Carbon 4th Gen isn't available with a touchscreen, that's no real surprise. If you want a very similar device that has a touchscreen, have a look at the X1 Yoga.

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RELEVANCY SCORE 63.2

hi siri have lenovo laptop lenovo x1 carbon 3rd generationbut touch screen is not working please help me to solve this problemif you have any touch screen driver please send me link for downloadthanks 

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RELEVANCY SCORE 63.2

Hello forum! I bought Lenovo Thinkpad Carbon X1 2017 (black) laptop with the FHD screen a few months ago and now I want to upgrade to the WQHD screen. Is this still possible? How much would it cost to change the screen on my laptop? For more information, I live in New York City, New York and I am willing to visit a certified Lenovo outlet in the city to make this happen. Please let me know who to contact / which number to call. I'm very happy with the machine but I do wish that the screen had a higher resolution.  Thank you for your help! Wishing you a pleasant day ahead.

A:Upgrading Screen in Thinkpad Carbon X1 (2017)

Hi raskolnikov1848,
 
As I understand that you have query regarding reaplacing your X1 Carbon 5th Gen to WQHD from FHD display.
I believe it is possible you need to change LCD panel WQHD (00NY664) & LCD cable WQHD (01LV499) & please refer to this thread which suggests upgrading to WQHD from FHD 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 63.2

My x1 Carbon (type 3448) screen is broken and I'm having trouble finding solutions as to which screens will fit it. I just want to know for sure as I will most likely be purchasing the replacement screen online. Any help would be much appreciated, Cheers!

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RELEVANCY SCORE 63.2

hellobought my new carbon x1 6 gen a month ago, everything was fine untill 3 days ago when i updated bios 1.27, then my touch screen started to go crazy, like keep "touching" on the right lower corner untill windows does not responed anymore, after i restart windows everything goes back to normal then after a couple of hours workin on my computer it starts all over again, also sometimes i feel that the touch screen isn't sensitive as it used to be when a bought it, specially in the corners.does anyone experienced any similier problems, please help,

A:thinkpad X1 carbon 6 gen touch screen GOING CRAZY

It sounds like a hardware failure in the panel.  If you have a normal warranty, it's time to use it.

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RELEVANCY SCORE 63.2

Hi all, I would like to share my recent experience of Thinkpad X1 carbon (4th 2016) screen brightness problem, and how this problem been solved. The laptop cames good and the F5 and F6 function for screen brightness adjusting is OK. Other methods, like in the setting menu and battery menu,  to adjust the brightness are all OK.After one hour or one day or some short time, you will find you cannot adjust the brightness. Even the battery & power options are not working. The problem comes from the driver. First I thought it is the problem of driver of monitor (wide viewing angle high density flexview display 2560x1440 driver). I uninstall, update, change...but none of them work.Finally, I find it is the problem of intel hd graphics 520 . There is another evidence that during the time only this driver of intel hd graphics 520 has been updated automaticly to the latest version!So I uninstall and roll back to the version 20.19.15.4331 and the problem is solved.I did not check the lates version of this driver. But I am sure that the latest version of intel hd graphics 520 has conflict with the lenovo driver for screen brightness! I am sure there are other people face the same problem after the update of hd graphics 520 driver. Any engineer please check it!  

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RELEVANCY SCORE 63.2

I have a screen defect on an out-of-warranty 2014 x1carbon. The screen malfunctions if touched in a certain place. How much would a screen replacement cost?

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RELEVANCY SCORE 63.2

Unit fully charged; worked fine when last shut down. On first power up, screen is snow only, all horizontal lines. The bottom 2/3 of the screen is white, while the upper 1/3 is black.  When left on for a minute, the screen gradually opens to full but changes from white & black color to multiple shades of Gray/purple.  Also, the centre of the screen then develops a vertical line 1.5 cm wide, while the far right hand side of the screen (1/4 from right border back toward centre) shows multiple shades and varying widths of vertical lines.  All the while, the screen is in constant flux, flickering, going lighter then darkening, similar to a TV station going off air when the power goes out.   Looking for any help you can provide.   -- Unit was not dropped, or the screen did not have anything heavy placed on it.  On time out and shut off due to battery saver mode, hitting the enter key to refresh the screen there is no change except, for a brief 1-2 seconds, a greenish, horizontal line, approx 2.0 cm wide, appears at the very top of the screen and then disappears.   Unable to read anything on screen.  Hard power up makes no difference.   Model 3444 CUU  S/N xxxxx.
 
 
Moderator comment: Serial number(s) removed to protect member from mischief.


























20180121_090941.jpg ?1173 KB

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RELEVANCY SCORE 63.2

hihardware parts FRU list shows that i need  LP140WD2-TLE2 for it to workcurrently i have LP140WD2-TLB1 at handswhat E2 and B1 are standing for and can i use B1 model instead?it's 40 pin 14.0 same res + mounting holes are the same  https://download.lenovo.com/parts/ThinkPad/x1_carbon_gen1_fru_bom_20141210.pdf

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RELEVANCY SCORE 63.2

I've just updated my X1 Carbon 3rd Generation to Windows 10. and there are three problems. I'm posting them in one message because they may be related.The Intel Chpset Driver from the support website will not install. It geest as far as the Intel branded installer then says it can't find "setupchipsetx64.msi", even if you browser to the file location.Intel Management Engine 12 appears to install without error messages but every time I run System Update it says it needs to be installed, so either it hasn't installed or it has but System Update doesn't recognise it.The cellular connection option has disappeared from Windows 10 and the Lenovo Wireless Power Settings app. My Sierra Wireless EM7345 appears without error in Device Manager under Network Adapters, it also appears as a GNSS Sensor undeer Sensors, but Windows cannot start this device because its configuration information is missing or damaged in the registry (error 19). It appears in Network Adaptors with a strong signal and is enabled but there's just no way of using it.I have of course installed ALL the updates from th support website apart from the two I've noted which won't install and the two enterprise updates which I don't need.. Windows Update also says the system is up to date. Very disapointing because the 4G adaptor was an expensive option to add to this laptop.

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RELEVANCY SCORE 62.4

Hello folks, We have a user with a ThinkPad X1 Carbon 4th generation Windows 10 that was working fine stand alone and when connected to Ultra docking station.  All of sudden she took it off of the doc to go to meeting, opened it back up and now when anyone or any user logs in (including local administrator users) the desktop is black with the start button there but does nothing when clicked.  The taskbar is there with the date, not even able to open the date, or type anything in the search. We have managed to open Task Manager (using Ctrl-Alt-Del) and able to open a cmd prompt and run Windows Explorer in order to back up the data.  We tried safe mode, same thing.  We are stumped, never seen this before and frustrating. Anyone seen this or know how to resolve?I don't want to restore

A:ThinkPad X1 Carbon 4th generation Windows 10 black screen

Shot in the dark, but could the local and domain user profiles be out of whack?

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RELEVANCY SCORE 62.4

I have a Thinkpad X1 Carbon and take very good  care of it and keep it in a laptop bag with padding. Today I used it, closed the lid and put it back in my bag. When I went home and wanted to use is I took it out of the laptop bag and opened up the lid and there was a black block at the top left of the screen.  I noticed a crack but is in the inside of the screen and not on the outside and I can't feel anything with my finger or I can't see any scratch or mark. There is a vertical pixelated line from the top of the bottom of the screen. The only thing I can think that could have caused is was when i opened the lid I used the top left corner to  open the screen. All I can think of is that because the lid is so thin and  flexible putting pressure on one part of the lid caused the problem. If there is zero external damage cause will the warranty cover fixing the screen? 

A:Thinkpad X1 Carbon has internal screen crack from opening lid

I always tell people that it is best to use 2 hands or, at least, to open from the center.  I agree that the lid is thin and flexible.  I suggest taking it to a dealer and talking to a person.  With screen problems, it is best if both parties are looking at the same thing.

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RELEVANCY SCORE 62.4

Whenever I maximize a program with a dark background (e.g. Spotify, Ableton Live), the entire screen gradually dims (though 'Brightness' is still supposedly at 100%). When I close/minimize the dark program and open one with a bright/white background, the screen gradually brightens again. I've tried:- Disabling 'Dynamic Brightness Control' in Lenovo Vantage's settings- Disabling 'Adaptive Brightness' in Windows Power Options (Advanced Settings)- Updating display drivers Anyone find a fix for this? I'm running Windows 10 Pro on a new X1 Carbon (6th Gen).

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RELEVANCY SCORE 62.4

Hello folks, We have a user with a ThinkPad X1 Carbon 4th generation Windows 10 that was working fine stand alone and when connected to Ultra docking station.  All of sudden she took it off of the doc to go to meeting, opened it back up and now when anyone or any user logs in (including local administrator users) the desktop is black with the start button there but does nothing when clicked.  The taskbar is there with the date, not even able to open the date, or type anything in the search. We have managed to open Task Manager (using Ctrl-Alt-Del) and able to open a cmd prompt and run Windows Explorer in order to back up the data.  We tried safe mode, same thing.  We are stumped, never seen this before and frustrating. Anyone seen this or know how to resolve?I don't want to restore

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RELEVANCY SCORE 62

Keys on keyboard don't match."@" key is at " (double quotation)'s place, and # key is not where it is supposed to be.  Thanks,  Nima Dorji Found the solution - US - UK Keyboard problem. 

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RELEVANCY SCORE 61.2

I'm trying to connect my X1 Carbon (4th Gen) to a monitor using HDMI. I have a Lenovo OnePlus dock, which has DisplayPort and VGA outputs but no HDMI. My monitor has VGA, HDMI, and DVI inputs but no DP. I've tried two DP to HDMI adapters (one passive, one active) but neither will work -- I get neither video nor audio. I've already tried updating the BIOS and the graphics driver. I tested this setup on an X230, which also has a DP output. That didn't work, either. I assumed the monitor's DVI input or the cable were bad -- until I tried setting the X230's BIOS display config to use DP during startup. Suddenly, the output worked -- until the boot sequence ended. Then it stopped. This indicates that the DP output on the X230 works, the HDMI input on the monitor works, and the cable and adapter work. So why can't I see video after the machine boots? I can't try this test on the X1. I was only able to get back into the X230's BIOS by connecting the monitor to an HDMI cable (my Pro Dock has an HDMI output). But the X1 and dock lack HDMI connections, so if I think I'll be unable to get back into the BIOS if I set the boot display to digital. Any help would be greatly appreciated.

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RELEVANCY SCORE 61.2

I just bought a Thinkpad X1 carbon 5th gen from lenovo outlet, but I have  problem with the battery, The battery can only last for two minutes if the charger is unplugged!!!! This is totally unacceptable, as the it is said that the laptop can last for 15.5 hours!!! Hope someone can give me some advice.   

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RELEVANCY SCORE 61.2

I am having a strange problem displaying an image on the monitor of my new Lenovo X1 Carbon laptop [Type: 20FB-002LUS   S/N R9-0N7 ].  I am running a robotics graphic program developed by Carnegie Mellon University to teach middle school students how to write programs to run the small robot shown in the attached picture labeled ?VEX IQ Robot?. I have attached a picture showing a sample of the program displayed either on my HP ENVY desktop computer or my HP laptop (both running Windows 7 ? Home Premium). The picture is labeled ?Screen shot of IQ program that looks normal?. The program shows evenly spaced graphic lines with text centered vertically within the lines. This how the output should look according the programming manual from Carnegie.  When I run the program on my Lenovo laptop (also running Windows 7 ? Home Premium) I get the image on the monitor show in the attachment labeled ?VEX IQ Display Problem?.  Each line is moved down overlapping the top of the line below. In addition, the text is not centered vertically in the lines. The text is also moved down to the bottom of the line. The text is also bolded.  The graphics is pushed together without spacing. The text also appears somewhat enlarged and bolded. The distortion is large enough to make the information on the monitor difficult to use.  Do you have any idea what could be causing this problem?   Th... Read more

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RELEVANCY SCORE 61.2

Hello. My laptop behaves as if that my shift key is pressed... I turned off sticky keys and permanently turned it off too.. it didn't work. I checked with on screen keyboard an the on screen keyboard has same problem.. I tried enabling disbaling all serices did a diagnostic startup, normal startup. Had the same problem.. I tried to go into safe mode but I can't select safe mode..Also this problem clears up sometimes... And sometimes not. It works sometimes and sometimes it doesnt.. Like it works once then when i want to test it again after restart the problem pops up once again. I can't afford a new laptop so i have to fix this to squeeze out as much life this laptop has..AIso i tested my laptop keyboard had the same problem occur. And i also deleted mouse and keyboard drivers and i restarted the computer same problem occured. I don't know a fix to this i hope the leveno community knows. -Cheers, PrimeGDLaptop : Leveno Thinkpad X1 Carbon - Third GenCPU: i7 3667UGPU: Intel HD Graphics 4000Storage: 256GB SSDRAM: 4GB DDR3

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RELEVANCY SCORE 61.2

I have 20A7, since I received it a couple of months ago, it  had this problem. If I use sleep mode it never wakes up. Unless I disable usb3.0 mode in BIOS setup. In this case it goes to sleep and wakes up, but after waking it up the adaptive keys are gone and not functioning. It's speakers also doesn't work (mute) until the next reboot.

A:Thinkpad X1 Carbon sleep problem

Also have a 20A7 and the same thing occurring, the adaptaive keyboard bar is frozen and the laptop will not wake from suspend.  I have updated all drivers using the Lenovo Update utility so the laptop should be current.  Any update or resolution on this issue?

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RELEVANCY SCORE 60.4

Hi Lenovo I have purchased 2 new Lenovo ThinkPad X1 Carbon 6th Gen (Type 20KH006JMD) in December, and both laptops have problems with Blue Screen after wake up from sleep/hibernate mode. I doesn't happen every time, but very often. Both laptops have been updatede with the latest firmware and drivers, with Lenovo System Update. One laptop have been reinstallede with Windows 10 Enterprise, and the other  has the preinstallede Windows 10 from Lenovo. Is there a known Blue Screen problem with the Lenovo ThinkPad X1 Carbon 6th Gen ? Regards,Lars

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RELEVANCY SCORE 60.4

Quick facts:ThinkPad X1 Carbon 5thProduct ID 20HR002MGEVantage installed, all latest updates too incl. BIOSBIOS according to Vantage: N1MET46W 1.31 This has been driving me nuts for weeks. It never occurred until a few weeks ago, though: Whenever the Windows 10 lock screen is activated (no matter if automatically after timeout or manually by me), the cooling fan starts running full speed without even stopping until I unlock the computer again. I saw that many other users seem to have the same problem, even with the 6th generation computers. First I thought I might have caught a crypto miner doing something in the background, but this has been ruled out by extensive malware scans and CPU/GPU monitoring. Neither processing unit does anything, it is definitely a Lenovo thing. Please help me, my business computer is running 24/7 and has to because I also need to access it remotely. At night I cannot sleep because of the fan humming non-stop. Plus, I am afraid of premature cooling fan bearing wear-out. Update: I also tried this solution, but it does not help at all.

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RELEVANCY SCORE 60.4

My touchscreen is not working and I am on the phone with Lenovo Support.They have no clue but quickly suggest I return the PC.It took longer than expected to get this laptop (by weeks, from China) and now Lenovo support wants me to send it back without even trying to help resolve.  They claim the issue is the LCD but didn't do any debug. When I said I would send it back and get a refund they said OK. Very poort experience all around

A:X1 Carbon 6th Gen - (Type 20KH, 20KG) Laptop (ThinkPad) - TOUCH SCREEN NOT WORKING

Support transferred me to the same place I started, so I am going in circles.  Anyone else get a 6th Gen out of the box that doesn'r have touch screen working ?

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RELEVANCY SCORE 60.4

It seems like my new X1 has an issue with sleep mode. The red light is blinkng (as it should), but the fan keeps running. Does not matter whether AC adapter is connected or not. Is it normal? If not, how do I fix it? All updates (Windows and Lenovo) are installed

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RELEVANCY SCORE 60.4

Hello, I have a ThinkPad X1 Carbon 3rd generation. Two days ago, I have updated the BIOS to the latest version 1.12. The installation went well and I successfully booted into Windows 10 with no issues. However, the fan was not working anymore. I did not notice this until the laptop was extremely hot (which is very unusual for this laptop under low/medium load). In particular, I was just running a "disk cleanup" using the native Windows tool and after 5 minutes I decided to kill the process (this operation usually takes 1-2 minutes). My feeling was that due to the temperature the cpu was in throttling. At that moment, I noticed that the fan was not active. After a shutdown, the fan was again working. However, I noticed that the fan kicks in much more often than it was used to. For this reason, I did two things:- I have downgraded the BIOS to 1.11: BIOS 1.12 updated the CPU microcode, I am not sure that the microcode was downgraded as well when I downgraded the BIOS. - I have run the "Intel® Processor Diagnostic Tool": I was afraid that the high temperatures may have damaged the cpu. The tool reported that the maximum temperature of the cpu during the benchmark was always safely within the expected threshold and all the tests were passed. Now, I still can see that the fan kicks in much more often than usual. I have noticed, using sensors under Ubuntu 15.10, that every time there is a very short burst/peak of... Read more

A:Fan Problem after BIOS Update - ThinkPad X1 Carbon...

Laptop has got anti overheat thing so if temp rises over 100c it will automatically power off like if the battery was dead and that you unplugged it that sort of power off so temps you don't have to worry but as long laptop alone isn't idle at 80-90c then laptop needs clean out to fix it and if that won't fix it then it could be something else

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RELEVANCY SCORE 60.4

Hi!I just got a new "X1 Carbon 5th Gen - Kabylake (Type 20HR, 20HQ)" and a "X1 Carbon Thunderbolt 3 Dock". I have an external screen connected to the dock and it works fine (VGA connection). I also have an other monitor with display (DP) connection that I want to use. But my computer can't find the other monitor, only the one with VGA connection. Is there any easy ways to fix this problem?Best regards

A:ThinkPad X1 Carbon 5th gen can't connect 2 external monitors in X1 Carbon Thunderbolt 3 Dock

[Posted moved and topic edited for discoverability.  AG]

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RELEVANCY SCORE 60

Any help / tips on this? System fully updated.... I am not finding a pattern for it.... It happened once to me like five weeks ago, but not again. Suddenly happens every time after Lenovo BIOS update followed by two days ago the Windows 10 system update. So I am attributing it to it and to a BIOS vs. OS conflict of some sort. This is also because it does not seem to be a hardware problem... it can work [almost] perfeclty well for hours and without any screen alteration [flickering] and then just flicker the next day on start up / boot and will continue to flicker. And when works well, I move the screen and it does not alter ... does not flicker... really strange if it were due to a hardware problem. Anything to due with heating/cooling? unlikely, but eventually works with only a low brightness band and in these cases when screen working like that [without major flickering] it does not alter for hours. Thus when having been working for a certain period of time [without sleep], it does not flick(er)... I know there is another thread, but it says on low brightness..... and this happens in any possible screen resolution and brightness combination. All checked so far without any success.....  ThinkPad X1 Yoga 2ndProduct Number: 20JES16Q00BIOS: N1NET42W 1.29Microsoft Windows 10 Pro - 10.0.17134.1 

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RELEVANCY SCORE 59.6

I recently bought  3 new Thinkpad laptops  1X Carbon, L480 and L580 software a shipped out of the box and after installing the lastest Windows 10 update (December 2018), I always get the following message on startup in those laptops: There is a problem with starting C:\Program Files(x86)\ThinkPad\Utilities\PWMTR64V.dllThe module could not be found. I tried already https://support.lenovo.com/us/en/solutions/ht500208

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RELEVANCY SCORE 59.6

I just installed a new non-genuine battery and I am experiencing problems with it on my laptop. Lenovo battery manager is showing the battery alternating between three different states: (0%, 100%, "error detected"). The blinking lamp battery indicator on the top cover of the laptop is alternating between blinking orange and green as well. I have tried updating the battery firmware, but it says that I already have the newest update: When I disconnect the laptop from AC, the laptop turns off immediately. Did I install a defective battery? I hopy you can help! Regards. 

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RELEVANCY SCORE 59.6

Hi, I have a Thinkpad X1 Carbon 6th Gen which came with the USB-C docking station. I have a USB headset (Logitech), plugged into the docking station, which I use for Skype calls. The laptop runs Win 10 Pro. The problem is this: I'll start a Skype call with the audio routed to the headset, both speaker and microphone.The headset is also configured in Windows Control Panel as the default speaker. A minute or so into the call, the speaker audio will drop out and revert to the laptop's built-in sound card. Even though Skype is set to route the audio to the headset, the audio doesn't make it to the headset, it just goes out the laptop analog audio. I get the idea that this is a problem with the DisplayLink driver for the docking station. I tried updating the driver but it says that I have the latest version (even though it's dated 2006?!?).  Any ideas?  Thanks! - bill. 

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RELEVANCY SCORE 59.6

My Thinkpad X1 Carbon 4th 20FB with Win10 was working fine with Photoshop when it had Intel HD Graphics Driver - 10 [64] V21.20.16.4550 Using the Lenovo Companion, I let it upgrade the graphics driver to V21.20.16.4718 back in late July.  Immediately after this upgrade, Photoshop no longer rendered images properly, making it useless.  Images that are opened do not appear on the screen and the UI is jumbled.  I reverted to driver v21.20.16.4550 through Companion as that version was still listed, and everything was fine again.  I noticed the other day upon opening Photoshop that I had the rendering problem again.  I checked my graphics driver version in Device Manager, and somehow it updated to v22.20.16.4785 (although I cannot figure out how, as Lenovo Companion does not show an update to this version in its history, and neither does Windows Update). All I want to do is rollback my graphics driver to v21.20.16.4550, which I know works.  But this is not an option any longer in Companion, and this version is not present on the Lenovo website either.  Obtaining this version through 3rd party websites is not Lenovo specific and refuses to install. Please provide me a link or a place to go where I can get Intel HD Graphics Driver - 10 [64] V21.20.16.4550

A:Thinkpad X1 Carbon 4th 20FB Graphics Driver Problem

You should still be able to revert to the older driver via Device Manager. Right-click on Start and select Device ManagerLeft-click on Display Adapters to expandRight-click on your Intel HD Graphics adapter and select PropertiesSelect the Driver tab and then select Update DriverSelect Browse my computer for driver softwareSelect Let me pick from a list of available drivers on my computerSelect the older driver version, and then click Next to installBest of luck,     

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