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Battery Replacement alert

Q: Battery Replacement alert

i Just got this alert by e-mail. My product lies in the category (both model and purchase date) as specified in the mail. But this alert is not showing in my HP customer profile.So, does it mean that I will get a battery replacement? Should i call customer support for replacement?

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RELEVANCY SCORE 200
Preferred Solution: Battery Replacement alert

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 53.2

My laptop is Inspiron 14R (N4010) and the exsiting 48Whr battery is drain very quickly. So I would like to replace new once.I find 90Whr as url below compatible with mine. But I just wonder, Can 90 AC adapter use with 90Whr battery?
90Whr Batteryaccessories.us.dell.com/.../productdetail.aspx
90W AC adapteraccessories.us.dell.com/.../productdetail.aspx

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RELEVANCY SCORE 53.2

Hi,  I am gonna purchase the new Inspiron 17 5000 (5759).  Just wondering if I am gonna change the battery in  the future? How can I do that?  Or we just can't change it? Thank you for your help!

A:Battery replacement for Inspiron 17 5000 (5759) integrated battery

Please click on link below, hopefully it will be of help:
Inspiron 17 5759 Service Manual - page 14

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RELEVANCY SCORE 52.8

My W540 is asking me to consider replacing the battery. The original battery is a 57++, 9 cells, 11.1V, 8.96Ah 100Wh, Li-ion00 battery. Searched on ebay, cannot find an exactly the same one.  The closest match one is this:  Some 9 cells 57++ is 10.8V, 9.21Ah and Li-ion 20  ----- does this one is better than mine original because of its lower V?----- do you have a reliable seller from ebay or amazon to recommend ? From the Battery Maintenance window I found there is a Battery Health Mode feature somewhere. But where I can find it??

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RELEVANCY SCORE 52.8

Hi.I bought the Yoga 520 exactly last year. The battery is dying pretty quickly I am now left with 14,500 mWh which is terribly disappointing.I can now only get about an hour of battery. The concerning things is that, everyday, the battery sheds about 300 mWh.Where can I possibly purchase a battery replacement for my unit?I have included the battery report in this post.

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RELEVANCY SCORE 50

I have to replace the battery on a toshiba L355-S7915 laptop. Which battery is better? The Toshiba battery or the B-5040H from battery-biz. anyone use battery biz?

A:Battery Replacement Toshiba OEM or Battery-Biz

Could you provide links?
I think with batteries the big thing is Watt/Hours. (Don't quote me on that tho)
You might be better off using the same battery as the one you had before, simply for the sake of reliability.
It also will depend on what you use this laptop for.

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RELEVANCY SCORE 47.6

Hello. Recently, everytime i started my laptop, i've been receving a message stating "The system has detected the storage capacity of the battery below to be very low. For optimal performance, this battery may need to be replaced.Primary (Internal) battery (601)."In fact, i noticed the laptop is descharging way faster than when i bought it three years ago.Searching on the Net, though, i've read about people saying that, in this case, the battery to be replaced is not the internal one but the removable one.I'd like to ask what battery is actually the one to be replaced.Thanks for the attention. Gialdof P.S. sorry for bad English











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A:HP battery alert

@Gialdof? You are correct it is the external/main battery. Remove that one and then boot. The error should go away. REO

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RELEVANCY SCORE 47.6

My pc said me that the storage capacity of the battery is low and it needs to be replaced. What I must do?

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RELEVANCY SCORE 47.6

Hey guys, i am using sony vaio s series. Whenever my battery reaches 10% it will auto hibernate(VERY ANNOYING as it cuts off my internet connection) it self until i plug in the power supply. Any idea how to make it alert me at 10% and when reaches 5% then auto hibernate?

A:No low battery alert. How to on it?

There are several things you can try. Go through this page and try them one by one.

Windows 7 Shuts Off with No Warning When Reaching Low Battery Level - Microsoft Answers

and

(Expand "Battery" in Advanced Power Plan settings)
Power Plan Settings - Change

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RELEVANCY SCORE 47.6

Hello, Every time when I turn on my laptop, I'm getting this message that says HP Battery Alert The system had detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced. Primary (internal battery 601) Enter- Continue Startup For more Info. visited hp.com/go/techcenter/startup


Someone please help me fix this problem. thank you!

A:Hp Battery Alert

Your battery is most likely dying and needs to be replaced.

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RELEVANCY SCORE 47.2

Please can anyone help me find the battery for my laptop. Dell Vostro 15 3000 series. Battery type XCMRD, 14.8V, 40Wh. and can anyone tell me the number of cells it has

A:Battery replacement

It's a four cell battery.

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RELEVANCY SCORE 47.2

Is the battery replaceable in this model?

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RELEVANCY SCORE 47.2

The battery in my daughter HP PAVILION NOTEBOOK (M4C64UA) has failed. HP does not have any. They gave me two authorized retailers to call and see if they have the battery (part number 800049-001). I called the first one - Depot International and they do not have it. I tried calling the other, Masterworks International and i was "waiting" for a total of about 45 minutes to talk to someone.. Where can I buy a replacement battery? Any assistance is greatly appreciated.

A:Where to buy a Replacement Battery

17-g020nr is the Model Number.  (21) Battery (4-cell, 41-Whr, 2.8-Ah Li-ion) 800049-001  Genuine: https://www.amazon.com/Genuine-800049-001-battery-Pavilion-800009-241/dp/B01N4DH2XG/ref=sr_1_1?ie=UT... https://www.amazon.com/HP-800049-001-Pavilion-800009-241-N2L84AA/dp/B01FLMR8RO/ref=sr_1_3?ie=UTF8&qi... 3rd party compatible: https://www.amazon.com/Baturu-KI04-800049-001-800010-421-hstnn-lb6s/dp/B01N7K7K9Z/ref=sr_1_2?ie=UTF8... HP stops offering batteries at its online store after about a year. There is a vigorous aftermarket in both genuine and "compatible" batteries. Genuine is better, but for an older laptop a "compatible" battery can be a good option when there are budget concerns.  If this is "the Answer" please click "Accept as Solution" to help others find it.   

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RELEVANCY SCORE 47.2

When I start my Notebook 630 laptop, screen says Battery performance is low & then it says to replace my battery.So what it means??? What should I do??? Can you tell me how much it guys.....











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A:Battery Replacement

Hallo 930211 Thanks for joining the HP forum, I would recommend you to this website link: http://partsurfer.hp.com/ where you will need to type in your Product name/number or your serial number. When take what country you are from and press on search. It's should find a list of parts you can buy to this computer with a price also. Thanks

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RELEVANCY SCORE 47.2

keep getting i should replace my battery error everytime i start my computer. the computer is barely 2 years old. i have the hp envy x360...been looking for a replacement for the battery on the hp parts search but there isnt any. anyone know where i can get it? the laptop is now a desktop :-(laptop model is 15-U011DX and the battery needed is the hp spare 761230-005..anyone help......... 

A:replacement battery

Esta. A few listed on Ebay. http://www.ebay.com/sch/i.html?_from=R40&_sacat=0&_nkw=761230-005&_sop=15 I would stick with HP OEM battery. REO

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RELEVANCY SCORE 47.2

Looking for a replacement barter for my HP notebook model number 15-ba016na

A:Looking for a replacement battery

Where are you located (country)? Battery part numbers: (21) Battery 4-cell, 41-Whr, 2.8-Ah Li-ion battery 807957-0013-cell, 31-Whr, 2.8-Ah Li-ion battery 807956-001 $45 from HP Part Store: https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=A8F5CE66C5A34393B763ACC709B782E0&SearchIn=P... If this is "the Answer" please click "Accept as Solution" to help others find it. 

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RELEVANCY SCORE 47.2

I have an Envy 17T.I am trying to find a replacement battery for my laptop.From what i can find, it appears that the proper battery is a mc04 or mc06.most of the mc04/mc06 batteries that i have perused appear to be 11.1volts.My battery is a 14.4volt. I also looked at mu06/mu09.These are extended use batteries. not sure if these will fit either. they also state 11.1volts. Confused and frustrated. 

A:Battery replacement

Hi,Manual: Page 27http://h10032.www1.hp.com/ctg/Manual/c04696907You need one of these HP part number:Battery (6-cell, 62-Wh, 2.8-Ah, Li-ion) : 805095-001Battery (4-cell, 41-Wh, 2.8-Ah, Li-ion) : 807231-001�I would go for higher capacity.Like this:https://www.amazon.co.uk/Battery-62Wh-Original-805095-001-17t-n000/dp/B01G4XUFD8RegardsVisruth

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RELEVANCY SCORE 47.2

Hello. I need a new replaceent battery after I misused the one that came with my laptop. How do I figure out the right replacement for it and where to purchase it?

A:Replacement Battery

Hi, You can buy from the following HP Part store or use part number to buy from Amazon (cheaper):      http://partsurfer.hp.com/Search.aspx?SearchText=E0K82UA Pleae bookmark the above link. Regards.

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RELEVANCY SCORE 47.2

I'M SIMPLY TRYING TO FIND OUT IF THE BATTERY IN MY  COMPUTER CAN BE REPLACED EITHER BY ME OR A DEALER??? SOUND SIMPLE BUT NNNOT!!!

A:BATTERY REPLACEMENT ???????

@DIANE1B1 To better help you we would need the exact model number or product number of your laptop/desktop??? http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108 REO

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RELEVANCY SCORE 47.2

Hi,My Y40-70 has been unable to hold a charge and it's restricted me to using it plugged in only. I was hoping someone here would be able to give me the steps I should take to getting this sent in for a replacement.Some extra info:- AFAIK, the warranty is already expired since I bought this August 2014- Battery runs out in approximately 1.5 hours without running any programs and about 0.5 hours browsing on Chrome (after a full charge notification)- I checked sirbuster223's post and he was suggested to posting his machine number so the support could find his parts numbers and I have my machine number ready if it is needed.Please help! At this point, it's become a desk computer instead of a laptop.

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RELEVANCY SCORE 47.2

I just ordered a replacement battery for my laptop...1st time replacing the battery.  I can't find any info on proper proceedures to discharge, charge, and calibration of the new battery... I'm sure there are power settings I need to change through the process.  Can anyone help guide me?

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RELEVANCY SCORE 47.2

I need to replace the battery for my HP Chromebook 11-1101, Product # F2J07AA#ABA.  I have tried HP support and varios websites but I can not get a part #. I need help. Thanks you.

A:Battery Replacement

Amazon.com: https://www.amazon.com/2600mAh-28-86Wh-Replacement-Chromebook-11-1101US/dp/B01LQLJ6GK/ref=sr_1_3?ie=... This is the Manual from the 11-2000 series and lists this battery: (5) Battery (3-cell, 36-WHr, 3.25-AHr, Li-ion; includes cable) 767068-005 Manual Looks like the same battery as the amazon.com item.  In the HP Parts Store: https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=83A92EB4344A4B0A95CE6A017A11CEA6&SearchIn=P... The 11-1101 is not listed as an applicable unit unless it is also called the 11 G3.  eBay: http://www.ebay.com/itm/Battery-for-HP-Chromebook-767058-005-767068-005-766801-851-766801-421-HSTNN-... This is the best I can do. HP has not posted a Service Manual for the 11-1101.   

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RELEVANCY SCORE 47.2

I have an APC UPS backup and in the management software (PowerChute) they (APC) suggest replacing your battery every 3 years. Well, sure enough, 3 years to the day the self-test began failing. All indications within the software show the battery is fine (assuming I am reading it correctly). It is my assumption that the tests begin failing once that hard-coded date is reached at 3 years.

How do I know if I really need to replace my battery, if the software is just being triggered based on the date?
 

A:APC battery replacement

I've been using APC UPS battery backup units for several years, and the battery in almost every one of them lasts 5 years or longer.

I don't install and use the PowerChute software because I have no need for it.

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RELEVANCY SCORE 47.2

I have a hp pavilion dv6-3040us Entertainment Notebook. The battery wasn't holding a charge anymore so I used it plugged in. It would charge but die if unplugged with 5 mins. I ordered a replacement from the partstore.com thru Best Buy. The rep used the suggested replacement hp spare part number from the back of my original battery 593554-001. The original has the date 2010/06  the replacement has 2015/10. I put the new battery in and am using the laptop now plugged in but the power has a red x and says No Battery Detected and isn't charging. Please help! Thanks!

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RELEVANCY SCORE 47.2

my NDS lite has not had much battery life recently, lasting about 2 hours fully charged, with sound off and brightness all the way down. so i decided to buy a new battery for it. i look on the back of the case, i see 5.2V and 3.4W. but the only problem is. there is no where on the internet selling that specific voltage nor info on what to do. i find many 3.7V and 4.2V ect on ebay. but the thing is. will it still work ok? even with different voltage?
thanks
Kibawolf
 

A:NDS replacement battery?

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RELEVANCY SCORE 47.2

I need a new battery and can not find it on the parts list on the HP site.  On the battery there is a tag that indicates, REPLACE  WITH HP SPARE 776622-001.   This number does not come up in the parts list. Appreciate any help.

A:Battery Replacement Help

Hi!, @Daverg: Welcome, to HP Forum !.  The battery of your notebook, is ...Part No: 776622-001Description: 3 CELL BATTERY 31WHr 2.8AH LI LA03031DFRohs: COMPLY_2.05You can purchase from ... https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ http://www.ebay.com/itm/New-Battery-for-HP-15-F200-15-F210CA-15-F240CA-776622-001-2600mah-4-Cell-/18... https://www.amazon.com/BTExpert®-776906-001-14-w001la-776622-001-LA03031DF/dp/B00SS7EG84     

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RELEVANCY SCORE 47.2

I just received a notification that my "capacity of battery is from low to very low... consider replacement battery now". I'vev only had this latpop since Nov 2014 and wanted to know if anyone had any helpful ideas for me... Do I need to make an appt with HP or go to Best Buy and make a purchase?

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RELEVANCY SCORE 47.2

I Have to replace the Battery for Notebook g6-1200tx ..... Is MU06XL (593555-001) Compatible ??

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RELEVANCY SCORE 47.2

My battery no lomger holds a charge. Been searching for a place tp by a replacement on-line. When I got thtrouh to HP with the model number, I got a response that the bettery was not yet available for purchase. Where is a person to go if you can't get the part from the PC Manfacturer?

A:Battery Replacement

Hi, What is your machine ? Must be 20-xxxxx, not just 20. I believe only a very small number of this type of machines around and no availavle at Part store              http://partsurfer.hp.com/Search.aspx?SearchText=E1E99UA nor Amazon         https://www.amazon.com/722298-001-HP-ENVY-Internal-Battery/dp/B01CISAVJQ Well, you have to wait or try eBay      http://www.ebay.com.au/p/722298-001-HP-Envy-Rove-AIO-20-k014us-11-1v-4350mah-Battery/1127886075     http://www.ebay.com/itm/722298-001-Genuine-HP-Rove-Tablet-Li-ion-Battery-RV03XL-722237-2C1-/30178577... Regards. 

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RELEVANCY SCORE 47.2

I need to replace batteries in my two notebooks but cannot find these products in the HP online list. The two are: 1) Notebook model G72 602SA battery XF133EA and 2) Notebook model G56-106SA battery XM667EA.Are these batteries no longer available and, if that is the case, are there alternatives? I do hope someone can help?

A:Battery replacement

Hi,Manuals,G72: http://h10032.www1.hp.com/ctg/Manual/c02623152G56: http://h10032.www1.hp.com/ctg/Manual/c02657369Compatible battery's part number listed for both G72 & G56 is the same:6-cell Li-lon, 2.20 Ah, 47 Wh 593553-0016-cell Li-lon, 2.55 Ah, 55 Wh 593554-001�Available to order here:https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=7E962966FAD44D15A70D272ADCF6815C&SearchIn=P...3rd party sellers:https://www.amazon.com/HP-Laptop-Battery-lithium-Ion-MU06047/dp/B00E9SY078https://www.amazon.com/HP-Original-Replacement-HSTNN-LB0W-CB0W-DM4-6FF4220BJWA05D/dp/B0080FF8K4RegardsVisruth

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RELEVANCY SCORE 47.2

Recently my battery for my laptop has died and needs replacing.I have searched over the internet for cost effective offical HP replacement parts, but being in the UK nobody has one.I have found a possible replacement on the India site but they wont ship to the UK.The battery i need is VI04 notebook battery.Any help?

A:Battery replacement

@JamesS93? A few on Ebay.UK. http://www.ebay.co.uk/sch/i.html?_from=R40&_trksid=p2050601.m570.l1313.TR0.TRC0.H0.TRS0&_nkw=756743-... The HP part number is   756743-001 REO

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RELEVANCY SCORE 47.2

My notebook battery has packed up after only 14 months. I have been advised by the repair shop that a replacement cannot be found so I need a new laptop. Can anyone help if finding a replacement either from HP or a copy part? I am having no joy in finding one. Many thanks

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RELEVANCY SCORE 47.2

Received a replacement battery for a Pavilion 15t-p000 laptop. The original was a #756743-001. This one is a #756478-422. I don't find this number on the HP parts site. I know batteries see multiple cross use between units but I'd like some confirmation that this is a viable component for this laptop before I attach it and fire it up. Thanks.

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RELEVANCY SCORE 47.2

I am trying to figure out if this laptop is affected by the battery recall and if it isn't I'm looking to order a new battery to replace the old one but I'm not sure which one to by.  I can't find this model number on the HP battery replacement page/website.Thank you!

A:Battery replacement

 Hi, 593553-001Battery (Primary) - 6-cell lithium-Ion (Li-Ion), 2.2Ah, 47Wh (MU06047) http://partsurfer.hp.com/Search.aspx?searchText=XG996UA

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RELEVANCY SCORE 47.2

I have a HP Pavilion 15-e034tx model which is almost 3 years+ now. It's time I replaced the battery, since it's giving warnings But to my utter shock, none of the dealers here in Kolkata, West Bengal have the authentic battery in stock. I've checked Amazon, and it sells for a whopping 8K!!! I don't get the reason... the pavilion g6 series have their batteries priced under 4k, and mine is so old, that HP discontinued selling batteries????!!!! Why?!!! I really need help regarding my situation

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RELEVANCY SCORE 47.2

Hello,
I just bought a new Dell Latitude E5250 online and the battery is dead. Where can I buy a genuine Dell battery replacement?
Cheers.

A:Battery Replacement

Hi JOSHO495,
Thank you for writing to Dell Community Forum.
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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RELEVANCY SCORE 47.2

Anyone else beyond frustrated trying to find a replacement battery for the Pavillion dv7-6153nr? Why can't I get the replacement part for hp's product from hp?!? Anyone know a reputable site/store where I can purchase one (MU09, replacement is 636631-001)

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RELEVANCY SCORE 47.2

I am looking to replace the main battery for my T430s. Does anyone have experience with off brand battery (model 81+) replacement? There are a few brands on Amazon that are much cheaper than the stock lenovo option but minimally reviewed and I am concerned about their longevity/saftey (ex. Batterymon) 

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RELEVANCY SCORE 47.2

Hi guys, I need a replacement for my 250 G3 battery, the part number is 746641-001. HP doesn't stock them anymore and I'm only able to find them in Amazon. However, most of the replacement batteries are 14.4v or 14.8v and the original battery is 11.1v. My question is: can i use a 14.4v or 14.8v battery with my 250 G3??

A:hp 250 g3 battery replacement

Yes. Here is an eBay seller with original OEM (actual HP manufactured) batteries for a very reasonable price: http://www.ebay.com/itm/Genuine-Battery-OA04-OA03-For-HP-740715-001-746458-421-746641-001-751906-541... He obviously gets your question a lot since he says right in the text that the laptop commonly uses either 11.1v or a 14.4/14.8v battery.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

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RELEVANCY SCORE 47.2

Hi, everyone.  I bought a replacement battery for my 9-year-old HP Pavilion dv6000 laptop. They sent me a 446507-001, but the connector does not line up with the laptop. My battery is a 446506-001. When I try to return it, they tell me that they have sent out lots of these and they work fine. Is there some secret to getting this battery to work when I can't even get it in the slot?











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A:Replacement battery

Hi, I don't know why they did not send you a 446506-001. It IS available:      http://partsurfer.hp.com/Search.aspx?SearchText=446506-001 446506-001 is not:      http://partsurfer.hp.com/Search.aspx?SearchText=446507-001 Regards.

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RELEVANCY SCORE 47.2

Hey Guys, I need help finding a replacement battery for my HP ENVY x360 Convertible. Can anyne provide a link please?

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RELEVANCY SCORE 47.2

Hi there ,

I need to buy a replacement battery for my HP laptop, it's completely dead. When I unplug the electricity it goes off in less than 4 minutes.

Been reading on the internet that it is better to stick to the original, although expensive better quality and therefore performance.

Been on the website of HP and this laptop model is too old, they don't have the part anymore.

Do any of you know which company's make good laptop replacement batteries ?

Preferably in Europe as the costs of shipment may be expensive ?

Thanks for any help on this

A:replacement battery for old HP

I found a new one on Ebay for $11.50 for an HP Probook I redid.

Same as you HP no longer carried replacements.

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RELEVANCY SCORE 47.2

Had it with replacement batteries from internet sites. Kindly advise if I can purchase a replacement battery from HP for my 2230s laptop. Yes its old and uses Vista but it runs beautifully. Thanks













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A:Replacement Battery

Perhaps not from HP. Here is the Service Manual: Manual HP does not stock batteries for 9 years. However, third party vendors will have them.  2 batteries were offered: (15) Battery 4-cell, 37-Wh 493202-001 8-cell, 73-Wh 501935-001 Genuine, new: http://www.ebay.com/itm/Genuine-Battery-For-HP-493202-001-482372-361-482372-322-/250588541158?hash=item3a583db0e6:g:L7sAAMXQhpdRwsU6 "Compatible", new: http://www.ebay.com/itm/8Cell-Battery-For-HP-Compaq-Presario-CQ20-2230s-HSTNN-OB84-NBP4A112-493202-001-/252149763981?hash=item3ab54c0f8d:g:vsoAAOSwmLlYADC7 http://www.ebay.com/itm/493202-001-Compaq-PRESARIO-CQ20-GENIUNE-HP-Battery-Primary-4-cell-lithium-io-/252731869156?hash=item3ad7fe47e4:g:~1QAAOSwLEtYgRrA On a laptop of that age I would generally not hesitate to use a "compatible" battery. They generally work fine and the sellers are more than willing to replace them if they do not. But "genuine" is still available from China. I am a bit surprised because I have been here a long time and do not recall ever seeing a question about this model before. HP must not have produced very many of them. Also not surprised it is still running as the Business laptops of that era are very well made.  If this is "the Answer" please click "Accept as Solution" to help others find it.   

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RELEVANCY SCORE 47.2

my laptop battery is not giving backup. My laptop gets shut down even at 40% battery. My laptop is in extended warranty period. So, am I eligible for replacement of my battery by hp free of cost.

A:battery replacement

Hello Shubhamkr, Battery warranty is one year from the date of the unit purchase. Request you to please contact HP and have it replaced under warranty terms and conditions. Contact HP Verify the warranty status here: http://support.hp.com/us-en/checkwarranty     Try these steps : Testing and Calibrating the Battery (Windows 10)http://support.hp.com/my-en/document/c04700771Testing and Calibrating the Battery (Windows 8)http://support.hp.com/us-en/document/c03325217  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 47.2

I have a Toshiba with a 10.8v 4800 mAh battery. I ordered a replacement and received a 11.1v 5200 mAh battery that the company said is OK as a replacement.
Will there be any problem with using this battery.
I had problems with logging in and it gave me a completely different user name and password so this may be a duplicate post
Thanks
 

A:replacement battery

That should be OK. Since most batteries on Laptops are designed specifically to PHYSICALLY FIT the diverse shapes, I would be surprised if you could get a poor one providing you steer clear of the "cheap Chinese knock offs".
 

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RELEVANCY SCORE 47.2

My battery has deteriorated so that is does not hold much charge. The icon in the bar at the bottom of the screen will show that i have half of my battery power left yet it will just turn off becuase it has ran out of battery. I have ran tests and it says the condition of my battery is critical and needs replacing. I have been looking online and have found batteries with the same part number (809989-421) however the voltage and mAh have been different does this matter?  the serial number for my laptop is 5CG3465XQ5 and the model number is 17-J053ea on the battery is says 'replace with hp spare 710417-001again i have found this onlne but has diffeent voltage and mAh are different. My current battery is 11.1V and 5225mAh if someone could find me the link to the correct battery i need which i could buy online i would be very grateful.  Thanks











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A:Battery Replacement

These 2 batteries are compatible for your notebook Battery:6 cell, 62 Wh, 2.80 Ah, Li-ion battery 710417-0016 cell, 47 Wh, 2.20 Ah, Li-ion battery 710416-001 If you are calling from United states/Canada, please call 1800-474-6836 and you could order the battery. or select the phone number for your country from the below link: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84Although I am an HP employee, I am speaking for myself and not for HP

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