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Battery will not charge after performing BATTERY GAUGE RESET y580

Q: Battery will not charge after performing BATTERY GAUGE RESET y580

I have had my y580 since September of 2012 and for the first time I performed a full battery gauge reset yesterday because I was noticing performance loss (as expected over long use of battery). Once my laptop fully discharged, at first it would not turn back on for about 5-10minutes before I pulled the battery and put it back in. From there, turned on the laptop, the battery charged to the maximum capcity and after that, the battery would no longer charge.Currently, I just have my charger plugged in without a battery. Did anyone else have similar problems? Help!

RELEVANCY SCORE 200
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A: Battery will not charge after performing BATTERY GAUGE RESET y580

Hi Jhuang,

Welcome to Lenovo Community Forums

I?m sorry to hear that the battery is not getting charged after performing Battery Gauge reset in your Y580 Laptop, please change the mode from ?Optimized Battery Health? to ?Maximum Battery Life? in the LEM (Lenovo Energy Management) installed in the computer when the Battery is inserted and let me know if the issue persists.

Hope to hear back soon

Best Regards

Shiva Kumar






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RELEVANCY SCORE 116.8

I was a bit confused about the T580 dual battery setup and charge status. Without thinking about it, I ran the battery reset on the main battery. I didn't realize this is a very lengthy process. This is a brand new laptop so I probbaly did not need to do a reset on the battery. Since I started the reset on the main, do I have to run the reset on the removable battery as well? Will this casue any damage to a brand new battery. I just want to let the main reset complete and be done with it.

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RELEVANCY SCORE 114.8

Startup only on AC adaptor. 100% battery fails to startup.  Battery gauge reset shuts machine down.  I have tried all the suggested fixes.  Battery says good in Management program. Thanks in advance. Bill

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RELEVANCY SCORE 105.2

When trying to perform a Battery gauge Reset Step one hangs at 99% charge and I receive the error message that "I need to unplug my power supply and discharge my battery below the stop charging threshold and then restart the Battery Gauge Reset process".  I have done that three times and still receive that error message.  Since I can't get to 100% charge to go to step 2 I am unable to reset my battery gauge and I receive the above error message. I have tried the reset process three times to no avail.  The log message says Failed, an unexpected error has occured.I keep the power supply always plugged in.   My P51 is under warranty.Suggestions?  





P51, 1535M Xeon, 512GB SSD x2,64GB DDR4 ECC, Nvidia M2200M, Win 10 Pro, 4K IPS , Intel vPro, Sierra EM7455, WWAN, Model 20 HH.T530,Core i7-3820QM,16GB Ram, Samsung 850 SSD 512 GB, Blutooth 4.0,Ultimate-N 6300, 15.6 FHD, Nvidia NVS 5400M., All software current.,Windows 10 Pro x64 , Office 2013 Professional

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RELEVANCY SCORE 105.2

Dont use Battery Gauge Reset ! Only if you have a battery you can throw it away you can try perform this action , otherwise if you have a battery lets say 40% life time remaning and you perform this action ,you'll see from 25whr it will drop down to 20whr and also the capacity ! I am saying this becouse i try ( like a full) on a baterry 80% lifetime and 30%lifetime. Its a program made by Lenovo to drop down your battery in the eventuality you will buy a New battery from them! The only good news is if you keep your old battery and if you manage to change the cell inside the battery will perform better ! But still remaning the little motherboard inside the every battery wich till right now i dont know to reset it! On every battery i have on my laptops I reuse the cell inside for other device fitting with 3,7v LiIon or multiple, like a meteo wireless station , factory power 2x1,5v AA,right now work better (and LONGER) with 2cel battery 3,7v from a lenovo battery !

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RELEVANCY SCORE 105.2

hi guys i want to know how do i perform reset of battery gauge in a situation where there is lot of power break down in my country like i cant have a 6 hours electricity in a day every 2 hours or 5 hours electricity goes out so please guide me to a  solution?



T61 , T420 , W520

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RELEVANCY SCORE 104

After upgrading my T430 from Win7 to Win10, Lenovo's PM v6 didn't work any longer. So I installed Lenovo Vantage and tried to perform a battery gauge reset. However, it either finished quickly with the error "calibration failed. shutting down." or it started "Step 1 of 3, calibrating to full charge". But even after reaching 100% charge it didn't continue with "step 2 of 3, calibrating to low battery". Instead it stays there for hours and hours, until I stop it. no decharging is happening.During one out of many tries I ran so far, it did come to "step 2 of 3" but since no discharge happened (it's still connected to AC as instructed), it stayed in this step for a day until I stopped the reset again. Am I missing something here? How do I perform a successful reset with all 3 cycles, ie "full charge, full decharge, full re-charge"?Thanks for any hints. Cheers, Chris

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RELEVANCY SCORE 104

Hi, maybe it was already posted but little had no results so i'm opening another message - there is no fix. I have Y510P with Windows 8.1 alomost a year (still have waranty). For now I'm using Battery Gauge Reset several times. The last time appear a problem. I started Battery Gauge Reset and when the PC goes 0% it power off and I can't power on it. After some struggle i found a way to charge it; I have to follow these steps exactly:1. Turn the machine off2. Remove the battery3. Remove power cable from the laptop4. Remove the powercable from the socket5. Insert the cable in socket6. Insert the cable in laptop7. Start the laptop8. Insert the battery while the laptop is starting Then I start to search a solution. I tryed everyting that I found. I already measured my voltage on the power adapter and that seems to work properly, reset BIOS to default setting, power off the PC and hold down power button for 20-30 seconds, reinstall Lenovo Energy Management, charge battery and disharge (from this acticle http://mobilesupport.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-y-series-laptops/ideapad... ), remove battery and uninstall windows battery driver then insert battery back. Nothing helped! Is there a fix for this problem or I have to go to service?

A:Y510P not charging after Battery Gauge Reset

Hi guys. I try with my car power supply for PC and it works. When I put car power supply to Y510P it alarm me for high current drain for a 1 second and then alarm power off and PC and car power supply works fine. When I put AC power supply it doesnt work but after it have no DC voltage on the out. I have to unplug it from wall soccet and plug it again to works. I think that AC power supply have any high current safety system and power off the voltage.  Maybe problem is in battery.

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RELEVANCY SCORE 104

I have a problem with my battery gauge which doesn't seem to show the right battery level and at this point my laptop just dies with no warning when the gauge is at around 40 %. The battery gauge reset doesn't help at all. I've even tried with a new replacement battery, but the results are the same.I hope there is a way to fix this.

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RELEVANCY SCORE 104

Hi, once I have received the machine, should I reset the battery gauge? What is the proper way to do it? Thanks.

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RELEVANCY SCORE 104

I've recently reset my pc due to Windows Update issues thinking of it could solve the issues.But after the reinstallation the windows 10,? noticed that some of Lenovo features are missing such as dolby icon on taskbar,battery gauge and so.I updated any of them but even though ? update everything ? just cannot log in to Lenovo Vantage and cannot see dolby or battery gauge.I do have dolby updated and ? can turn it off and on in the speaker options manually but its not convenient and too slow.I cannot log in Lenovo Vantage,I had bought this pc for 15 days now.

A:Battery Gauge toolbar missing after reset

Hi,
 


Uninstall Lenovo Vantage and Lenovo System Interface Foundation. After reboot install Lenovo Vantage from Microsoft store again, but not Lenovo System Interface Foundation. After opening Lenovo Vantage, there will be a link to latest Lenovo System Interface Foundation , download(should be version 1.1.14.0) and install it. 
 
Also to uninstall Lenovo System Interface Foundation see below
 
https://support.lenovo.com/us/en/solutions/HT506070
 
See if that fixes your problem.

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RELEVANCY SCORE 104

I ran the Battery Gauge Reset on a ThinkPad T480.  It finished the 100% charge on the internal battery about 9 hours ago, but the status is still at: Remaning: 100%Progress: Step 1 of 3: Calibrating to Full Charge The task bar battery indicates that the battery is "100% and fully charged".  It does not appear to have started step 2. Do I let it run hoping it will get to step 2 or stop the reset?  Is there a negative impact to stopping the resest? Thanks. Mike  

A:T480 Battery Gauge Reset Issue

I have stopped the reset on my T480 several times due to work interruptions and not seen and bad side effects.In your case there seems to be some error condition anyway, so I'd stop the reset let the battery discharge by a few percentage points and then try it again.

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RELEVANCY SCORE 103.2

Anyone experience the same problem W550S for window 10 unable to Perform Reset under "Battery Reset Gauge" on menu "lenovo setting". Further, unable to install power managment 1.67.12.16 nor 1.67.12.14.

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RELEVANCY SCORE 103.2

Anyone experience the same problem W550S for window 10 unable to Perform Reset under "Battery Reset Gauge" on menu "lenovo setting". Further, unable to install power managment 1.67.12.16 nor 1.67.12.14.

A:W550S window 10 "battery reset gauge" failure

I have a similar problem with my X1 (20A7).  Did all the latest updates yesterday (Sep.13, 2016) and now power manager doesn't open if you double click the batttery - nothing happens.  And to get the battery to show up, I had to unload TP settings dependency, re-run the PM driver, then reload TP settings dependency.  Still can't open power manager.

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RELEVANCY SCORE 103.2

The IncidentI bought my Lenovo Y510p on May 2014, everything was going fine until I decided to do a battery gauge reset sometime in late 2015. I had the same problem as everyone. Soon I realised that it wasnt charging and I realised that if I execute these steps in sequence it will work:- Unplug charger from everything.- Remove the battery- Connect the charger to the socket and laptop- Turn on the socket power- Connect the batteryContact with LenovoThis worked and my laptop would run fine without any problems. But if you ever turn off and turn on the charger it would stop charging and you would have to reboot and do the steps all over again. I lived with this solution for a week and then finally decided to take it to a lenovo (Jaynagar, Bangalore)repair center. They were totally puzzled, they said it was a motherboard issue and they will have to send it to china for 3 months and also I would have to pay 30,000 rupees which is half the price of the laptop. Then after a few hours of debugging they said it was a charger problem. So a few days later I ordered a new charger and battery and they also had the same problem. More money down the drain.The AftermathSo I decided that it fine screw it, I couldn't afford to pay 30k rupees and that I would rather just reboot my laptop and follow those steps. This went on for 2 more years. Everytime there was a power cut I had to reboot and do those steps to get it charging again.Fast forward to August 2017. Everything was working fine and I... Read more

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RELEVANCY SCORE 103.2

Anyone experience the same problem W550S for window 10 unable to Perform Reset under "Battery Reset Gauge" on menu "lenovo setting". Further, unable to install power managment 1.67.12.16 nor 1.67.12.14. after upgrade from 8.1 to 10In addition, whenever you open any lenovo setting, system update or companion, it always left several window update tools .dmp  files on C drive

A:W550S window 10 "battery reset gauge" failure

In addition, whenever you open any lenovo setting, system update or companion, it always left several window update tools .dmp  files on C drive

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RELEVANCY SCORE 103.2

Hello everyone! My name is Kevin and I've had my Lenovo Y410P for a little less than 2 years. So recently I downloaded Battery Bar as I was realizing that my battery duration was slowly receding.Battery Bar, a program that shows battery level and wear, stated that my 6 cell battery had experienced 54.3% wear. I browsed the internet for specific tips on how to increase my battery duration and came upon battery recalibration. I tried it a couple times manually, but I didn't get any results. So, I then turned to the battery gauge full-charge/discharge function in my Energy Management. After running that through the night, I realized the next morning that the battery was depleted and I couldn't turn on my laptop or even charge my battery unless I followed the steps:- Remove the battery from the laptop.- Plug in the AC adapter and use the laptop without a battery.- The battery can be reattached. The battery is able to start charging. - If I remove the AC adapter for a second and reattach it, it will not be recognized and it will not charge the battery. As of now, Battery Bar shows that I have 0% wear of 52,830 mWh which is significantly less than the full capacity of a 6 cell battery; however, it's still better than what I had before. Anyways, does anyone else have this problem? And if you have, how did you resolve this issue? Thank you!

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RELEVANCY SCORE 102

Hi, I'm using Windows 10 and I did perform Battery gauge reset from "Lenovo Companion" app. but after it discharged to 0%, it didn't charge up even it said "Plugged in, charging". It stuck at this 0% for a long time. What should I do ? Please help. PS. My battery is about 3 years old. Thank in advance. 

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RELEVANCY SCORE 102

Hello, i use My IdeaPad Y570 for few years and sometimes do Battery Gauge Reset when the 'X' messege appears, and yesterday i do Reset battery gauge like usual, but already 16 hours the reset still not completed yet, battery already drain to 0% and the Power button already Blink, but the reset still progressing, i afraid to press the cancel button, what should i do ?

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RELEVANCY SCORE 102

The Incident
I bought my Lenovo Y510p on May 2014, everything was going fine until I decided to do a battery gauge reset sometime in late 2015. I had the same problem as everyone. Soon I realised that it wasnt charging and I realised that if I execute these steps in sequence it will work:- Unplug charger from everything.- Remove the battery- Connect the charger to the socket and laptop- Turn on the socket power- Connect the battery
Contact with Lenovo
This worked and my laptop would run fine without any problems. But if you ever turn off and turn on the charger it would stop charging and you would have to reboot and do the steps all over again. I lived with this solution for a week and then finally decided to take it to a lenovo (Jaynagar, Bangalore)repair center. They were totally puzzled, they said it was a motherboard issue and they will have to send it to china for 3 months and also I would have to pay 30,000 rupees which is half the price of the laptop. Then after a few hours of debugging they said it was a charger problem. So a few days later I ordered a new charger and battery and they also had the same problem. More money down the drain.
The Aftermath
So I decided that it fine screw it, I couldn't afford to pay 30k rupees and that I would rather just reboot my laptop and follow those steps. This went on for 2 more years. Everytime there was a power cut I had to reboot and do those steps to get it charging again.Fast forward to August 2017. Everything was working fine ... Read more

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RELEVANCY SCORE 100.8

Hi Lenovo fans ! 3months now since I bought a Lenovo y580. A beast notebook when it comes to gaming. Recently I tried to use a Lenovo pre installed software to reset my battery indicator as it was showing incorrect charge. The software did its thing - it charged the battery to 100 %, then discharged it to 0 and shut off my notebook. Now it doesn't turn on - pressing power button just makes battery LED flash 3 times and that's it !! I tried to unplug the battery and turn on - but nothin happens. What should I do ???













Solved!

Go to Solution.

A:Y580 wont boot after battery indicator reset

remove the battery and plug the computer in if the computer goes on then it could be the battery.if not the computer may have messed up and bit. and to be sure keep it plugged it for awhile. the battery recalebrater fully charges then fully discharges 

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RELEVANCY SCORE 96.8

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

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RELEVANCY SCORE 88.4

I bought lenovo y500 two days ago in INDIA.  In the lenovo energy management system 8.0, I found a battery calibration option and decided to do it.  The steps mentioned there were as follows. 1. Full charge2. Full discharge  The process performed full charging followed by complete discharge of the battery which caused the laptop to shut down.   When I tried turning on my laptop, it could not start.  The battery charging indicator LED wasnt switched on even though the power cord was inserted into the laptop.  I could start the laptop only after removing the battery.   Once the laptop was on, I inserted the battery back in and it began to charge.  After about 50% of charging, I removed the power cord and inserted it again.  Now the battery couldnt resume charging.  I again had to shut down the laptop and repeat the above steps of inserting battery after switching on the laptop without battery.  Only then the battery would resume charging. After this, I decided to allow the battery to charge to 100%. But, the charging remained stuck at 99% and could not fully charge the battery.  When I removed and reinserted the power cord, the same problem persisted of battery not resuming charging. Please help me with this problem.  I read on few forums about uninstalling microsoft ACPI which supposedly solves this issue.  However, ACPI returns back after I restart my laptop.I also tried switch... Read more

A:LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

 
 
ADMIN Edit - While the original post below is marked as the solution, because service will be required if the battery will no longer charge after performing a battery reset, I am adding a Lenovo update here to confirm.   Normal operation will allow the battery to relearn its capacity characteristics when using the battery reset function.  Typically this is not needed in normal use..   Batteries are equipped with a safety feature that will permanently disconnect them (like a fuse) if cell imbalance or an internal short is detected.   This tends to be statistically infrequent, but also normal, and would require a battery replacement.  (Batteries have a 1 year warranty).   This battery feature can also  produce similar results to what is being discussed in the thread, so it should first be considered by service.   This particular  forum discussion also involves a situation that could affect a limited number of systems, and could lead service to replace the system board during warranty.  
 
If your system experiences these symptoms, please contact service during the warranty period.
 
-----------------------------------------------------------------------------------------------------------------------------------------------
dear iconoclast
 
Hi I also have the same exact problem as you.
One Key Recovery does not work.
Performing the battery gauge reset again won't work.
Let me just tell you that you ... Read more

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RELEVANCY SCORE 88

I have an XPS 9550 6th Gen running Windows 10 (Just over 1 year, out of warranty).
The issue is when the charge plug is plugged in and hovering over the battery icon it says that battery is charging.  However the battery is not charging but discharging until the laptop switches off.  The only way for the battery to charge again is to deplete the battery until the laptop is unresponsive when the power button is pushed to switch lap top on.  Once there is no residual power in the battery it will start charging again to 100% after which the cycle repeats, discharge.
Things I have tried.
Latest Bios update - no change
Another A/C charger - worked ok for a few days
Replaced battery - no change
Bios settings - reset to default (info related to battery and A/C charge reports all good)
F12 - Dell diagnostics, reports all good
When Battery is disconnected the laptop works normally
The laptop charge socket seems tight and secure
I have searched the internet exhaustively but have not found this same issue reported.  The only feasible way I can use the laptop is to disconnect the battery.
Can anyone suggest anything?
I would also like to disable the battery instead of having to open it up to disconnect, is this possible?
Any help would be much appreciated, thanks 
Andrew

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RELEVANCY SCORE 88

Just received a new Dell battery for my laptop.  The battery icon starts out at 100% and time remaining at about 3. 5 hours left, then within 1 minute the time remaining levels off to about 2 hours left.  The battery showing time remaining is jumping up and down.  I am only using the computer for the internet.  No CD or DVD or gaming.  At best I get 1.5 hours out of a charge.  Is this normal?  Or did Dell send me a bad battery?

Sincerely,

Lou

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RELEVANCY SCORE 88

Hello, Lenovo Community, I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community.  Here is what's happening:-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)-My battery is disconnected from the system (electronically, not physically probably)-I really cannot power on the system.  Thank you, Lenovo Community!

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RELEVANCY SCORE 87.6

This is a bizarre problem I think.  My Lenovo P50 laptop will charge when turned off and plugged in.  But when I turn it on, it's running just off battery and therefore discharges rather rapidly (1-2 hours).  It does NOT say "Plugged in but not charging". It just shows that it's running off battery.  Additionally, there is no light on where plug goes in.  If I power down, sure enough light comes on and if I leave it for a few hours and boot up, it's back to 100%.  But then of course, it slowly discharges.   What the heck is going on? Thanks,Dave

A:Laptop battery will charge when computer is off, but when I boot up, it runs off battery only

Check to make sure your laptop is not in Airplane mode, because that would cause that behavior.     Check in two places, one under Windows 10's Action center (Icon to the right of Time in taskbar) and using Lenovo Vantage.     It could also be set in Lenovo Settings if you have that installed as well.  Lenovo Vantagehttps://vantage.lenovo.com/  Edit:    would uncheck "Enable auto detection" as well. Cheers, 

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RELEVANCY SCORE 87.6

 My G700 has had this issue recognizing its own OEM battery since I got it, and there is a long drawn out way of trying to resolve this, but the core problem I believe is that when the battery is Fully Drained it can't Self Identify as an OEM battery, so the laptop won't charge it.  Without charge, it will never get out of this state. Problem:  Battery not recognized correctly as OEM, so won't chargeFix:  Charge battery at least a little bit Yes, I know it won't charge, so how do you perform fix? Plug into power and take battery in and out 5-10 times, leave battery in and remove and replug power cord in side of laptop 5-10 times.  Then leave for 15 minutes, then boot normally. Battery will now be recognized!  Why because you managed to get just enough juice in there while trying to identify the battery 10x or so, for the battery to be able to successfully identify itself when you did start it up. This is a HACK fix, but way better than uninstalling, reinstalling power software, BIOS software and device drivers a number of times (which does not work all that well, I have found). Hope this helps you, let me know! OHHH, and keep your battery charged at least a little to prevent this from happening, and turn power off when not using.  I am not sure if this is just some faulty batteries or all batteries, let me know if other batteries behave better than mine. Best,Mark Eckdahl

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RELEVANCY SCORE 87.6

Ok this might be easy..it might not (COMPAQ M2105)

I ended up replacing my motherboard for a model with more features (SD readers blah blah).

I took it all apart and put it all back with the new board in...now when i go into windows (and even before while booting)...the orange lights would come on for a second...then beging to flicker

while in windows...it just will either not charge the battery..or flicker from AC to battery

i CAN power the unit on with the battery alone, and i CAN power the unit with the cord alone...

lastly, my old motherboard (which had a HD connector problem)...still WILL charge the battery...so i'm sure its not the battery...i don't think...

i also dont' think its the AC adapter since it is the same piece I used on both motherboards.....

what to do................
 

A:compaq M2105 laptop - battery will not charge, flickers from AC/battery

Hopefully you are experienced in working on and repairing laptops/notebooks... and you carefully handeled the replacement motherboard and didn't damage it. Repairing laptops takes considerable skill and caution.

It does sound like the "new" motherboard is bad unfortunately. How did you handle the "old" operating system restore to the "new" motherboard?
 

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RELEVANCY SCORE 87.6

Hie

My hp laptop had its battery flat for 12 hours. After that the laptop can nolonger boot up or charge. Please help
 

A:HP laptop cannot boot up or charge battery after battery went flat for 12 hours

What is the model of your laptop?
 

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RELEVANCY SCORE 87.6

I am dual booting Windows 10 and Linux (Ubuntu 17.10). I was on Windows 10 when I was updating my battery firmware using the Lenovo Battery Firmware Update Tool. It prompted me to update my battery and I confirmed and clicked next. Immediately, my screen turned black. I waited 10 minutes and then did a force shutdown on the computer by holding the power button. Now my battery won't charge. It is an official 55+ Lenovo battery and last week Ubuntu's acpi said that the battery was at 67% capacity and could run on battery for an hour and a half at full charge. Now all of a sudden, after the failed firmware update, my battery will not charge: whether the laptop is on in Windows 10, on in Ubuntu, or while the computer is turned off and plugged. When I do connect the AC cord the battery indicator blinks with a steady green, to a stready orange, to a rapid orange, and then off within a span of ~10 seconds. I have tried deleting the battery drivers on Windows and restarting and it does not work. I have also tried to update the battery firmware again using the Lenovo Update Firmware Tool but it repeatedly gives me the same error "The tool was unable to update the battery firmware due to an internal error." I have also updated to the latest BIOS to no avail.

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RELEVANCY SCORE 87.6

Hello.
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.

This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest  2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more

A:Bought a new dell battery and still my laptop battery doesn't charge!

Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
                   --> Critical battery level ( you can change it to 10%)
&nb... Read more

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RELEVANCY SCORE 86.8

Hi Guys,

I have replaced the battery of my laptop after using it on AC supply for about year after my old battery died.

I get this error message.
"The AC power adapter type cannot be determined
Battery may not charge.
This problem might be solved by:
Connect a Dell 65W AC adapter or higher."

But I am using a 65W Dell Adapter that I got with my laptop.
BTW, I tried the steps for disc AC >> Start>>Uninstall MS ACPI >> Insert battery>> Restart. This process did not yield any favorable results.

Please help!!!
Thanks,
Nitin

A:Replaced battery on laptop, Battery not taking charge.

If you take the battery out and just use the adapter, will the laptop boot up without errors?

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RELEVANCY SCORE 86.8

User comes in my office and lost the battery clip. The clip you use to release the battery. When i use a pen to open the clip i can eject the battery and reseat it, but the laptop will not boot from the battery and will not charge the battery. Is there a way to make the laptop know the battery is present without the lock clip? and how does this clip work? I think this notebook can work fine the next couple of years. Or is anybody has a battery clip for the hp probook 6550b, i will be pleased if you can send it to me, i will pay for the stamps ofcourse.   

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RELEVANCY SCORE 86.8

My battery all of a sudden won't charge. The computer works with remaining battery (when AC is not plugged in). The computer works with the battery removed when plugged in. But if battery is in and the computer is plugged into the outlet, it does not charge the battery, nor does it recognize that it is plugged in. It only tries to run on the remaining battery. WHen the battery is in and the computer is using the AC adapter, I get a blinking white light next to the plug for the AC adapter. I have two separate batteries, and it is doing the same thing on both batteries. I have tried deleting the  Microsoft ACPI-Compliant Control Method Battery and the Microsoft AC Adapter in the Device Manager section. It didn't fix my problem. I also used HP Support Assistant's HP Battery Check diagnostic tool. It says my "battery is functioning correctly, but the AC adapter is not attached. To completely test your battery, please attache the AC Adapter." The strange thing is, my AC adapter is plugged in, but the computer thinks it is not attached. So it is not recognizing my AC adapter when the battery is in. But does recognize and use the AC adapter when the battery is removed.  Does anyone have any recommendations for a fix? Thank you!

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RELEVANCY SCORE 86.8

Hi,
When I switch on my laptop today, I got the warning "Warning battery cannot be identified. System cannot charge the battery." If I plugin my adapter, laptop is running on AC power, if I remove the plugin, laptop is turned off. I have downloaded latest BIOS update but still the problem persists.
Details: Dell Inspiron 3521, Windows 10, latest BIOS V14.
Please help!

Thanks,
C.S Harsha

A:Warning battery cannot be identified. System cannot charge the battery.

Is the battery OEM or an aftermarket battery?  How old is the battery? I know of Windows 7 OS having issues with recognizing some batteries and were relatively easy to fix.  I do not know if it carried over to Windows 10.  I will have to look up the article to find any relevance.
Zax

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RELEVANCY SCORE 86.8

Toshiba Satellite: So after 2 new battery's were installed, only flashing light, will not charge, will not even turn on. When I install the old battery it come on.

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RELEVANCY SCORE 86.8

HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

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RELEVANCY SCORE 85.2

Hi, ..... I am new here, please bear with me.  My battery stopped charging, so tried new lead, didnt work, tried new battery, didnt work... did the take the battery out disconnect AC, hold button down for 30secs trick.... didnt work....   LED lights were both white to begin with but after re- booting  I now have a solid orange battery  light. Laptop doesnt start if I take the battery out and just use AC, but I read somewhere that some Lenovos do that..... so .... any ideas as to what might be going on? I have read a lot of posts about possible solutions but no luck, so here I am, thanks in advance Elaine

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RELEVANCY SCORE 84

L.S., When I just started using my T570, I installed this little energy gauge in the lower right corner, using some Lenovo Setting or Companion app. Now that gauge is gone, and I can´t for the life of me find out where I had installed it....  

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RELEVANCY SCORE 83.2

Hey, I know there have been a couple of posts on the T470 and other models draining the built in battery first. It was an issue for me when I got the Thinkpad, but after an update shortly after, the problem was solved. Usually external drained first and I rarely had my internal ever come to use as you can see from the cyclecount (I have a 72 Wh external one). After 1 1/2 years I thought I'll do a battery reset / calibration within Lenovo Vantage. Now suddenly it does drain the internal battery before the external. I read a couple of posts saying that the idea behind this is to wear down the batterys evenly. That works with the fact that my internal just has 87 cycles as opposed to 210 cycles on the external. I really would like to keep it like that, I mean come on, what kind of bull**bleep** is that? I mean, do I evenly use my emergency wheel on my car every now and then? No! I want it to work, when I really need it!Anyway, so I'm writing basically cause I was wondering if there's anyone else who had this occuring especially after recalibrating the batterys and if there's a known solution (which I assume Lenovo is still hesitating to provide). Please do your homework Lenovo! Thank you!  

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RELEVANCY SCORE 82.8

Spoiler (Highlight to read) IMPORTANT!!!!!! IMPORTANT!!!!!!A few days ago (around December 11th, 2015) I tried to update the battery gauge on my notebook with Windows 10, from the battery gauge version 1.0.17.0 to the battery gauge version 1.0.21.0, but I could not manage to update the battery gauge, and the previous version (v. 1.0.17.0, which I had installed on my notebook) was uninstalled and now I cannot install neither version of the battery gauge on my notebook. I really appreciate if someone from Lenovo could help me solve this problem and tell me what do I have to do to install on my notebook the Lenovo battery gauge, whether it is version 1.0.17.0 or version 1.0.21.0 (hopefully the last one, but I wouldn`t mind installing version 1.0.17.0 until the new version gets fixed). 1. Can someone from Lenovo tell me what do I have to do to install on my notebook either version of the Lenovo Battery Gauge?!!!! Thanks a lot for your help!!!! Yours truly,Cristián Palau

A:Updating the Battery Gauge, from V. 1.0.17.0 to ve...

I have the same problem and I have tried to install the 1.0.21.0 from a manual download from the Lenovo Support site as well as via the System Update utility.  Both fail and leave me without a battery gauge.  The System Update utility shows that I need the update each time I run System Update Utility.  Solution anyone?ca-palau wrote:Spoiler (Highlight to read) IMPORTANT!!!!!! IMPORTANT!!!!!!A few days ago (around December 11th, 2015) I tried to update the battery gauge on my notebook with Windows 10, from the battery gauge version 1.0.17.0 to the battery gauge version 1.0.21.0, but I could not manage to update the battery gauge, and the previous version (v. 1.0.17.0, which I had installed on my notebook) was uninstalled and now I cannot install neither version of the battery gauge on my notebook. I really appreciate if someone from Lenovo could help me solve this problem and tell me what do I have to do to install on my notebook the Lenovo battery gauge, whether it is version 1.0.17.0 or version 1.0.21.0 (hopefully the last one, but I wouldn`t mind installing version 1.0.17.0 until the new version gets fixed). 1. Can someone from Lenovo tell me what do I have to do to install on my notebook either version of the Lenovo Battery Gauge?!!!! Thanks a lot for your help!!!! Yours truly,Cristián Palau  

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RELEVANCY SCORE 82.8

Hi,
 
I'm using the Lenovo Y40-70 model and I had updated to Windows 10 when it released. I once used the Express charging mode and now there are issues with my laptop.
 
1. My battery gauge is stuck at 100%, it doesn't reduce at all, I get no warnings for low battery levels and it randomly switches off when the battery reaches 0%. I reset all my power options to their defaults and then also followed the steps in this thread: https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Battery-showing-full-charge-at-all-times/m-p/16...
 
"hi
 
Just proceed with
   open Device Manager, expand the entry for Batteries, right click on and the Microsoft ACPI Compliant Control Method Battery and select Uninstall - do not uninstall anything else here. 
 
    Restart the computer, The driver will install automatically, Check the battery indicator if it will be properly sync.
 
Regards
Solid Cruver"
 
However that has still not solved my problem.
 
2. I tried this method as well - https://forums.lenovo.com/t5/ThinkVantage-Technologies/How-to-perform-a-battery-gauge-reset/ta-p/679... but I can't seem to find any of these  Power Manager > Battery tab > Battery Maintenance .
 
3. I uninstalled one key optimizer, restarted and re installed it but that was of no help either.
 
4. I read in other threads to uninstall lenovo energy management but I can't seem to find that installed any... Read more

A:Y40-70 - Battery gauge stuck at 100%

I have the same problem...  I also have Y40-70. What's going on Lenovo? Too many problems in just 1 year :@

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RELEVANCY SCORE 82.8
RELEVANCY SCORE 82.8

Noticed twice that my battery gauge toolbar was not showing.  I went to toolbars and the Lenovo Battery Gauge was selected.  NOt sure why the battery gauge was not on the bottom bar then.  So i desected and re-selected it and now it is showing again. What is going on here?  My pc is a Lenovo Yoga 700.. about a month or so old. Ok, now like 10 minutes later it disappeared again and i right-clicked that area and the battery gauge appeared again.  this is the bigger green gauge btw.  Wonder if the auto hide on the bottom toolbar is causing this? Well, add this to the list of unsolved weirdness. This happened again after that.  May have to do with the bar being auto-hidden.  After a while being hidden, when it comes back that battery gauge is gone. Strange.

A:Battery gauge in toolbar

Try installing this to see if it helps: http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Yoga-Series/yoga-700-14isk/downloads/D...




I'm a Lenovo advocate, part of the Lenovo INsiders program. I'm a volunteer; I don't work for Lenovo.

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