Over 1 million tech questions and answers.

Win 7 HP Pavilion dv7 Notebook FROZEN

Q: Win 7 HP Pavilion dv7 Notebook FROZEN

Hi All:
    A few weeks ago I started to download DVDShrink from what looked like a perfectly legitimate company site. After I clicked to download the program it began to install itself. At the same time all kinds of alarms went off - Comodo, Malwarebytes, etc. - and I quickly shut down.
    After booting up I ran a quick Mbam scan and it found 32 infected files which I deleted. I then ran a full Mbam scan and it found a bunch more. Later I also ran full Mbam and Avast scans but this time around neither came up with anything. I also used ERUNT to replace the Registry with a clean copy made earlier.
    For a few days everything ran OK but then Firefox began to freeze up whenever I brought up a page with a Youtube video on it. Then other things started to freeze - Task Manager, etc. - and now it's reached the stage that the computer won't boot up properly at all. Almost everything is frozen. The computer won't even start in Safe Mode. At best it just brings up my mouse pointer (which is working) and my desktop wallpaper but nothing more.
    Different Windows messages have appeared at times one of which said something to the effect that Windows was stopping to prevent further damage. There is a separate RESTORE section on the drive for restoring the computer to factory settings but I can't access it. Since I can't get into the computer to do anything at all I'm wondering if there's any way of being able to get the computer working again.
 
    Any advice would be appreciated.
 

RELEVANCY SCORE 200
Preferred Solution: Win 7 HP Pavilion dv7 Notebook FROZEN

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Win 7 HP Pavilion dv7 Notebook FROZEN

Try performing a repair installation. This will preserve your user accounts, data, programs, and system drivers.
 
 
Instructions for a Windows 7 Repair installation.
 
A Windows 7 Repair Installation will require a installation disc.
 
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
 
 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
 
 
Part A, Steps 1a - 6a
 
The ISO image will need to be burned to a DVD in order to create a bootable installation disc.
 
1a)  To burn a ISO file to a DVD please download ImgBurn and install it.
 
2a)  Insert a blank DVD into your CD/DVD drive tray, and then close the tray.
 
3a)  Open ImgBurn, and click on Write image file to disc.
 

 
4a)  Click on the Browse for a file icon:
 

 
5a)  Locate the ISO file you want to burn, and click on the Open button.
 
6a)  Click on the blue arrow to start burning the bootable DVD.
 

 
 
Please note:  In order to boot from this DVD you may need to change the boot order in the BIOS so that the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
 
Part B, Steps 1b - 10b
 
1b)  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2b)  You will be prompted to press any key to start the installation, I find the space bar handy.
 
At this point the setup process will load files, this will take several minutes.
 
3b)  You will now need to choose the  Language, Time, currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 

 
4b)  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 

 
5b)  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 

 
6b)  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 

 
7b)  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 

 
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8b)  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 

 
9b)  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 

 
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10b)  Click on Finish, this will restart your computer.
 

 
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Read other 17 answers
RELEVANCY SCORE 74

My Pavilion g4 Notebook PC will not let me start. I get a failed smart check when I do the hard Disk test . no matter what I do, it does not open to my desk top. I had been watching a utube video, and the computer frose up, so i forced the computer off by holding down the power button. now it wont start up.I tryed several times to go with launch start up repair, but it eventually brings up a small window with the headingx:\windows\system.32\cmd.exe and does 7 lines and then a blinking curser, and that's it.How can I fix this? I don't have  a hard disk of any kind with this computer because it was given to me as a hand me down from my wife.Can anyone help me?Thanks.

Read other answers
RELEVANCY SCORE 52.8

My MSI GX630 just froze on me. It would take no input from the keyboard, the touchpad the mouse.. nothing. I had to remove the battery to restart it. this is not he first time it's happened. I was running just firefox and messenger and left the it for a while and came back to find it frozen like that. Any help plz?
 

A:Notebook frozen

It may be overheating... If you can disassemble a laptop yourself, you could check to see if the fan(s) and cooling fins were clean and free from dust and debris. If you can't do this yourself, you will have to take it to someone who can
 

Read other 2 answers
RELEVANCY SCORE 52.4

Dear everybody! I'm going to buy more 8GB Crucial ram for my laptop. Currently i have 4GB. So i will have 12GB ram total. So Could anyone give me some advices about this. Is it ok ? Is it compatible with my device ?  Thank you.  

A:HP-Pavilion-17-f100-Notebook-PC-series - HP Pavilion Noteboo...

@0xaddr? Memory Supports the following configurations: ? 12288 MB (8192 MB×1+ 4096 MB×1; not supported on computer models with a 32-bit operating system) Your manual here. http://h10032.www1.hp.com/ctg/Manual/c04427554 REO

Read other 1 answers
RELEVANCY SCORE 52

My laptop is frozen and completely unresponsive. The touch pad and keyboard aren't working at all and even after closing for a bit, it's not sleeping. Tried the power button. Didn't work. It sounds like it's still running.

Read other answers
RELEVANCY SCORE 52

Cannot shut down, totally frozen in 'restarting' mode 













Solved!

View Solution.

A:HP notebook was trying to restart, now frozen, can't shut of...

Hi,Press Power button continually for 2-5 seconds to shut downThen tap away f2 key as soon as you power on laptop, do extensive hard drive and memory tests from UEFI System DiagnosticsWhat is your notebook?http://support.hp.com/in-en/document/c00033108RegardsVisruth

Read other 4 answers
RELEVANCY SCORE 51.6

Hi, I just bought 2 laptops today and wanted it to be in Windows 7 64 bit instead of Windows 10.May I know where to get the Winows 7 drivers?I had tried to search around but I couldn't get Win7 driver.Can you provide me? The laptops I just bought are:HP Pavilion 14-ab175TXHP Pavilion Notebook - 14-ab161tx

Read other answers
RELEVANCY SCORE 51.2

I turned off my notebook using the mouse and the screen menu. The computer apparently closed down as it should, the screen went black, but the light on the power switch continues to glow. When I try to turn on the computer again, the power switch has become unresponsive. Now I can't turn my computer on. (I don't actually know whether the computer is turned on or off because the screen is black). The notebook has a fixed battery, so I can't do a hard reset by removing it. What should I do?

Read other answers
RELEVANCY SCORE 51.2

Hi,

Windows XP Pro.

At the office I use an external mouse on my computer.

At the end of the day I (usually) unplug the mouse before going into standby mode.

When I forget to disconnect mouse before going into standby mode...when I get home and resume my touchpad ends up being frozen and won't work.(Note: Built-in notebook keyboard does work however).

When this happens the only way I know how to correct the problem is to restart the computer.

Is there some magic or alternative way to unfreeze my mouse without having to restart the computer?

Thanks.
 

A:Want to Unfreeze a Frozen Notebook Mouse (Touchpad)

Ctrl \ Alt \ Delete. Click Processes and see if the mouse app is still running. If it is, right click on it and end processes.
 

Read other 2 answers
RELEVANCY SCORE 51.2

after being advised by a mate, am me being a  virgin to all tech online at the age of 50, i had a tech at Harvey Norman, where i bought the notebook a month ago, uninstall the cyberlink media player and install VLC media player,  all good, switched it off, put it back in box and went home, 2hrs later i unpacked it   turned it on and after displaying the hp logo on start up, it went to a redish screen with the loading dots circling and below them it says HYBERNATING and this is all it does, won't turn off by power button unless i close lid also, otherwise the screen oes black on touching the power button and back to the HYBERNATING screen on touching any other button. full stop nothing else.i removed/replaced battery, nothing! hELp please 

Read other answers
RELEVANCY SCORE 50.8

Set up for new brand new Pavilion Convertible just frozen - not happening. Any ideas what to do? The stage we got to was 'Installing a few things' after doing Account set up of Microsoft and user Account. Screen frozen. No idea what to do next. Has been like that for 2 hours. Any help greatly appreciated. Thanks. 

Read other answers
RELEVANCY SCORE 50.8

helllppppppp!!!! i pressed f8 tried debuggin and every other option debugging stays on blank screen how long should i wait
 

A:my gateway notebook is frozen on the windows start up screen

I'm not sure, but i imagine your Windows is corrupted.

You should format your drive and reinstall windows.

If you don't want to lose your data, download Ubuntu and boot your computer with it. You can then retrieve your important data before you format the drive.
 

Read other 3 answers
RELEVANCY SCORE 50.8

Extremely frustrated I've looked and tried to find a solution to no avail. When the notebook boots up, it gets to the login screen, I wouldn't be able to do anything at that point but I can log in because I have a fingerprint scanner, from there I'm 100% dead in the water. The only way to shut down is to hold down the power button. While the computer is in bootup, I have touchpad/keyboard function, I can escape to boot options, BIOS, repair, etc. and have normal functionality while there but not in safe mode. I have ran SFC with commands several times, chkdsk with commands several times, nothing changes. SFC says it found problems but was not able to fix all of them and the last chkdsk found nothing wrong.

Here are the events leading up to:
* had disk errors and bad sectors in old hard drive (could not repair)
* cloned old hard drive to new hard drive (there were errors but the new hard drive booted and worked for the most part correctly)
* in the process of trying to fix missing setup files for applications and other miscellaneous small issues, I ran troubleshooting, updates, chkdsk, sfc, etc. removed various applications, and added a few, nothing worked. I installed Revo uninstaller to remove Kaspersky Internet Security as it is THE MOST stubborn application to remove I've ever experienced. The reason I mention that is because I went through my computer trying to find the leftover files even after Revo because Kaspersky was still running after re-installing it and uninsta... Read more

A:Frozen touchpad and keyboard on HP Pavillion dv6 3225dx Notebook

If you have (and should have) a USB keyboard and mouse connect them and see if they will work.
Since your file system was already corrupted you cloned the bad files to the new drive.
If the USB devices work you should do a Repair Install.
If that doesn't work do this: Using System Recovery, Factory Reset and Minimized Image Recovery Options HP Pavilion dv6-3225dx Entertainment Notebook PC | HP? Support
From this tut:
Clean Reinstall - Factory OEM Windows 7


   Information
On newer models HP Recovery may offer a Minimized OS Recovery option when booting from F11, which retains only the OS, Recovery Manager, HP Support Asst, and HP Wireless LAN. This is as close to a clean reinstall as you can get without doing one yourself.
● If you clean reinstall only to C and leave all other partitions intact, F11 Recovery key should still work later if you need it.
● You can also Extract HP 3rd Party Software from RecovCD.
● Problems with volume control lighting and HP Quick Launch buttons have been dealt with here where you can also get further support.

Read other 3 answers
RELEVANCY SCORE 50.4

My fairly new laptop is frozen with now just the logo, have tried all possible reboot options and have removed power and held start down , all to no availNot sure what I can try next?any ideas?thanks

A:Pavilion laptop completely frozen on hp logo

Have you tried reseating the memory module(s)?  A failed or failing memory module will cause a lockup like you are seeing.

Read other 4 answers
RELEVANCY SCORE 50.4

I was updating a Pavilion a6010n computer.I ran the BIOS update file (v.5.13 to v.5.23). Box opened warning not to turn off computer, etc.The update froze.After an hour I quit waiting. I shut down the computer manually. Removed the BIOS battery for a half minute.I reinstalled the battery and plugged in the computer. Of course it will not boot. Won't even start to boot. Is there a recovery process we can use to get this computer back? Perhaps a BIOS file we can put on a Flash drive or something? HP says they no longer support this machine. Help!













Solved!

View Solution.

A:Pavilion a6010n BIOS update frozen

JakeKay, welcome to the forum. Since your computer is over 8 years old, it was built before some of the new methods for BIOS recovery were developed.  Therefore, I don't believe there is anything that you can do. Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.

Read other 7 answers
RELEVANCY SCORE 50

I am a beginner computer user and I recently inserted a bad dvd int my lenovo laptop. The windows media player screen is frozen and I have no control of the notebook user screen. I would appreciate any help as I am dumber that a box of rocks!
 

Read other answers
RELEVANCY SCORE 50

Got a user who has a Acer 5100-3583 notebook, the keyboard and touchpad are unresponsive after multiple reboots and standard trouble shooting yield no results.? The unit is only 14 months old and out of warranty.
Any clues?

It will read from DVD-ROM drive as it reads a DVD movie when inserted.
No USB devices such as keyboard and mouse work either.

Thanks
Greg
 

A:Acer 5100-3583 notebook keyboard & touchpad frozen..?

- in windows, press Fn+F7 (or the combination you have to activate/deactivate touchpad
- In the bios (press F2 when it appears the ACER screen when booting), be sure that the Tpad is enabled.
Purchase a usb mouse and keyboard and by pass the problem.
Restore to an earlier date to make sure the configuration wasn't dumped somewhere along the line.
Reformat the system.
Check with Acer Site under troubleshooting to see if there are any other solutions.
Last resort and if your capable open casing to check for loose connections. ( It does appear Acer has problems with touchpads frequently)
Luck to you and this is about all the thoughts I came up with right now. Let us know...Jazz
 

Read other 2 answers
RELEVANCY SCORE 49.6

I bought this computer last June and couple months ago problem started.
 
Problem 1 : System suddenly stop and non of the keyboard or mouse work.
Problem 2 : At time of booting, it freeze and need to hard restart by pushing power botton
Problem 3 : More than half of the time computer doesn't connect through wireless and device manager shows there is no wireless adaptor
 
[personal information removed] and product number is J5R51AV
 
To fix the problem, I tried to upgrade window 7 to 10 which was not helpful.
Also tried format to the manufacture setting which was not helpful and interestingly it still have window 10 instead of 7.
 
Any advice will be really appreciate.
 
 
 
 

A:Pavilion 17 - unstable, frozen at time of booting, wireless ...

 You have a 1yr warranty which will soon expire. This sounds like a hardware problem that I would have addressed asap. Fill out the form here to start a support ticket:https://support.hp.com/us-en/contact-hp/product/HP-Pavilion-17-f000-Notebook-PC-series/6936220/model... Or call HP Support. >Contact HP

Read other 1 answers
RELEVANCY SCORE 46

ok this laptopgot some pretty severe viruses and now that they're all gone i can only browse the net for like 5-10 minutes before it dies. please help me here's the hijack report.


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 11:06:09 AM, on 4/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cosmi\SpyWare Killer 5 in 1\wc\wcservice.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\program files\seekmo\seekmo.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\torrent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C... Read more

A:Help with pavilion notebook

come on guys I know you can help me with this .. Please don't make me beg
 

Read other 3 answers
RELEVANCY SCORE 46

I want to upgrade my HP Pavilion dv6 Notebook PC, with a hybrid ssd/hddis my notebook compatible for this, i tried to find my product name but it only says:HP Pavilion dv6 Notebook PC.I hope this information is enough, but if needed i could send my serialnumber and productnumber. hope to hear from you guys soon, best regards, Thomas 

A:HP Pavilion dv6 Notebook PC

product number would be a good thing to send, but not the serial number.  All dv6s use a 2.5 inch wide 7 or 9.5 mm thick drive. So a current model hybrid sshd 2.5 inches wide will be a plug in replacement for the current hard drive.  https://www.amazon.com/Seagate-Firecuda-2-5-Inch-Internal-ST1000LX015/dp/B01LWRTRZU/ref=sr_1_2?ie=UT... If this is "the Answer" please click "Accept as Solution" to help others find it. 

Read other 1 answers
RELEVANCY SCORE 46

i set a bios password on my laptop a while ago and cannot remember it.  when i try to enter it, after 3 tries it tells me system disabled and gives me this number: 67076007 any help would be great, thank you.

A:hp pavilion g7 notebook

@Gravedigger1976 Enter   78954029

Read other 1 answers
RELEVANCY SCORE 46

My sons lap top hard drive became frozen and I replaced the hard drive, but I dont have windows 8  the correct operating system for his lap top and need help on how I could get it back installed. I am using a temp windows 8 from  Microsoft but it is asking to replace it. How can I resolve this without buying it? Is there a way how to best resolve this issue?Thank you......

Read other answers
RELEVANCY SCORE 46

Everytime i turn my HPpavilion dv6 Noteboook on, i get a message stating that the cooling fan isn't working properly. The computer then turns off in 15 seconds if i dont click enter. 

A:hp pavilion notebook dv6 pc

Sometimes it is simply dust,pet hair etc clogging the fan. Pick up a can of compressed air and blow out all of the vents/ports/opening really thoroughly to see if anything changes. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.  

Read other 1 answers
RELEVANCY SCORE 46

My stepson has an HP Pavilion dv1000 notebook. The power supply gets extremely hot and seems to be melting the tip to the plug where it connects to the notebook. Does this seem to be a problem with the notebook or only with the power supply. Any help would be appreciated.

Thanks
 

A:HP Pavilion notebook

wow that is pretty hot... does it always run that hot, or does it only run that hot when he's gaming, or watching a movie? could just be a demanding laptop, but then again you could take it to a PC specialist (comp usa or local computer shop) and get the powersupply checked out. dang if it's melting the tip thats pretty hot... My dad's apple powerbook gets up to 75 degrees celcius when he's just surfing the web and stuff, so hot you have to take it off your legs if you don't want to burn yourself. so get it checked out, might just be a demanding laptop.
 

Read other 1 answers
RELEVANCY SCORE 46

Hi everyone,Can anyone help me in identifying the problem with my HP Pavilion Laptop. All of the sudden my HP Pavilion Laptop Display (model-15-n219sa) stopped working with black & white line on the display. I can project the display on the TV screen with the help of HDMI interface but nothing on the laptop display apart from black & white lines. Can anyone guess what will be the problem. I checked the display panel cable / connector found everything intact.Regards,Dinesh

Read other answers
RELEVANCY SCORE 46

HELP !! Of course my laptop has drama's when it's just out of warranty. Last night I was doing a word doc - and it just froze so I turned it off and when it loaded - it had a BLUE SCREEN and said: RECOVERYYour PC/Device needs to be repairded - I dont know why/what/how - BUT I was lucky that I did request the disc for System Recovery.I did the 4 disc - was all working - did all the updates ect. Today {Saturday 15th October 2016)Working on a word doc - next mintue the screen started going Grey with some lines ectIv turned it off - took at battery out- turn back on - it Power's up BUT the screen is still copmplety Grey- Now has virticle lines. Iv tried tapping the f10- screen same- and it BEEPS at me !!f2- screen is the same I have Videos and Pictures  Please Help- I cant afford a new laptopHP Pavilion 15Product No: P3C83PAEdition: Windows 10 HomeSystem: 64-bit 




Kind RegardsSonia McMahon

Read other answers
RELEVANCY SCORE 46

I don't remember my password and I am locked out of my laptop. How do I recover this? I don't have a recovery disc. CJ

A:HP Pavilion dv7 Notebook PC

cigambino Hello;Allow me to welcome you to the HP forums!If you Google for Trinity Rescue Kit, you will find a site where you can download an ISO file that you can then use to make a boot CD to then use to reset your password. Once you have that file, download and install ImgBurn and use the Write Image to Disk option to create a bootable CD.Good Luck

Read other 2 answers
RELEVANCY SCORE 46

How do i Screenshot? I just got this computer and i dont know how to screenshot??? and by the way messenger doesnt let me make video calls or normal calls?????

A:Pavilion Notebook Hp Pc

@Beidy? Please use your other post:         http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/my-computer-doesnt-screenshot-i-... Thanks.

Read other 1 answers
RELEVANCY SCORE 46

System Diasabled   93323264 . Do not know how to reset.











Solved!
View Solution.

A:Hp Pavilion Notebook

Enter: 22081860 Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K

Read other 4 answers
RELEVANCY SCORE 46

Hi guys, Im interested in purchasing a HP Pavilion Notebook 17-ab200ni. This notebook comes with a 2TB internal SATA drive. I want to add a 128Gb SSB (form factor 2) drive, similar to what the OMEN comes with as standard. Does the Pavilion 17 support SSD drives to be added? Thanks,J

A:Add SSD in Pavilion Notebook

J,Specs: http://support.hp.com/ph-en/document/c05402434Manual: Page 1, 2, 21, 40http://h10032.www1.hp.com/ctg/Manual/c05357606You can put M.2 2280 SSD (PCIe NVMe or SATA-3 TLC) in its slot. Make it boot drive and use HDD as storage drive.RegardsVisruth

Read other 8 answers
RELEVANCY SCORE 46

I have not been able to get my USB 3 flash drives to workMy mouse works so I assume that my bluetooth is workingAnd my tiny fix me stick usb drive works so I assume it would be a USB 2 drive.I have installed all HP updates including the recent UEFI where I dont see the option to boot from a USB flash drive well anyways it does not do it anyways, not is the drive recognized.I have checked every USB driver for updated drivers, uninstalled and reinstalled drivers, checked HP, Windows update and the original manufacturer for updated driversI have checked the power on the hub as recommended on one HP article and did get a devmgr.xml missing error out of thatI ran sfc scannow assume the slash is in there my keyboard has went french on meBy the way my friend as the identical model of computer and all the same identical problems and missing files are happening on her computerThe only difference is that I am in the insiders program and her computer is on the regular Windows 10 build which we have not had problems with till this and I am beginning to wonder whether it has to do with the UEFI recent updates (question mark)  

A:Re: hp pavilion 15 notebook Usb 3

Hi, It is great to upgrade system to Windows 10, but in the same time, series of issues occur, like the USB device issue. After upgrading the system to Windows 10, you find that your USB device cannot connect to your PC. You may need to plug your external devices like MP3, pen drive, printer, etc. to your computer through the USB ports. So it is very inconvenient that the USB ports don?t work properly. Solutions below may help you fix the USB port issue. Since your USB device works properly before you upgrade the system, the problem most probably is not caused by the USB device. But you can also plug the USB device to another computer. If it unfortunately doesn?t work, you can consider replacing the device. Following are the solutions to figure out the problem. Solution 1: Check if the problem is caused by power supply issue 1. Unplug the power supply and charger plug from your PC.2. Restart your PC. Connect your USB device to the PC again. Then you can plug the power supply.Solution 2:The Power Management would also be the cause of the USB problems. Windows is set to shut down your USB controller to save power by default, sometimes it won?t be able to power it back up. So try following steps to prevent Windows from ?managing? power to your USB controller or the devices.1. Open Device Manager.2. Expand the Universal Serial Bus controllers branch.3. Double-click the USB Root Hub device, and click the Power Management tab. (if there?... Read more

Read other 1 answers
RELEVANCY SCORE 46

Dear people and HP Support .  I just got my new hp Pavilion notebook ,laptop 17  Im having trouble trying to connect to the wifi .  when i join the wifi it says that "no internet" then when i have click on the trouble shooting report  . It tested it for error's and it come out saying - issues found " one or more network protocols are missing on this computer . Then underneath it say's Restore network protocols to default settings .  sorry but I Don't understand why it is saying this . it's a new  notebook its very upsetting that this happen. I hope someone can help me in this problem ? / kind regards  Joanna 

Read other answers
RELEVANCY SCORE 46

Why does my new machine upgrade for 10 minutes each time I open it?What do I do to speed up the process of the getting to the web or waiting to open up a program?I have to tap the mouse nurous times to get it to respond. I called customer service and they wanted to charge me one hundred dollars o help me. 

A:New Notebook Pavilion

Can we have the model number?

Read other 3 answers
RELEVANCY SCORE 46

Haven't used it in over a year,I forgot the password. When I tried to get into it,the Computer asked me did I have a restoration disc,which I never had one.When prompted to change password, I put in a new password & held the button down.The screen says," WELCOME",but when You let the button go,it goes back to the initial [password]screen.I'm frustrated & disgusted. Paid a lot for this computer.

A:I have a HP Pavilion 17 Notebook PC,

msteddy41 wrote:Haven't used it in over a year,I forgot the password. When I tried to get into it,the Computer asked me did I have a restoration disc,which I never had one.When prompted to change password, I put in a new password & held the button down.The screen says," WELCOME",but when You let the button go,it goes back to the initial [password]screen.I'm frustrated & disgusted. Paid a lot for this computer. Hi @msteddy41 Welcome to the HP Support forum. Thank you for posting. Please, review this official article and follow the steps for password recovery applicable for your case and operating system >  https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-hel... What is the operating system ? VIsta ?Please, elaborate - when/what prompts you for a password change ?  

Read other 1 answers
RELEVANCY SCORE 46

I have installed Windows 10, a clean copy of windows installation has been done with full format of c drive. So, after a successfull installation of win10 in my HP Pavilion dv6-7024tx, I ran windows updates to make sure it gets all driver for its hardware automatically, it did though and was absoultely fine expect one audio problem relating to micro (not working), I couldn't notice that time. I also installed HP support assistance for further assistance to make sure everything work just okay. Things to describe here, everything works absolutely fine without the built in Micro issue for Audio device. It is litterally not working to input audio anymore here. In my previous Win7 which was given in factory default setup, had BeatAudio driver and I saw that software and everything was Okay earlier. 

A:HP Pavilion dv6 Notebook PC

Hi: See if this IDT audio driver works for you...Install and restart the PC. This package contains the driver that enables the IDTHigh-Definition (HD) Audio in supported notebook models that arerunning a supported operating system. File name: sp63555.exe

Read other 2 answers
RELEVANCY SCORE 46

Hello Guys

I recently changed my motherborad , and I have a new Graphics card and new processeur ,
Graphics Card :
-AMD M880G with ATI Mobility Radeon HD 4250
-AMD Radeon HD 6470M
I used every way to update the graphics card , sometimes it appears the blue screen , and then the drivers never up to date , help me as soon please

Computer : HP pavilion g6 Notebook PC
System : Windows 7 64 bits

this is an image from my computer
https://imagizer.imageshack.us/v2/618x354q90/687/l9s.png
 

A:HP pavilion g6 Notebook PC

Have you worked on or repaired many laptops? English is not your first language?
 

Read other 1 answers
RELEVANCY SCORE 46

G'day peeps and creeps, i have the pavilion dv6 with 1 terabyte hd and bluray disc player, a few months ago i foolishly upgraded from windows 7 to windows crap so a week ago i reinstalled to windows 7 and that went well, except i was having really bad heating issues so i took it apart and cleanded the fan and reapplied new thermal paste and that went well except for one thing, i now get an error message about an unknown usb device so i went into the device system list and sure enough it says usb unkown device, so i tried all the usb port and they worked fine and the usb content came up and i could access and add or delete at will in all 4 of them so i checked the drivers for them and they are up to date aswell so i am at a loss right now about that but i just now discvered a new problem, my disc drive wont acknowlege blurays, i watched a bluray the other day and that was fine then last night i watched a standard dvd and that was fine but when i got home this afternoon i went to watch a bluray and all it did was make a bunch of noise and wouldnt do jack so i took it out and tried again, same thing so i put in a dvd and that worked perfectly like normal so i took that out and tried the bluray disc again and just more noise and nothing else, i really like this puter so i am hoping that its not stuffed too bad but i am at a loss about these two issues, especially the bluray one so any help would be greatly appreciated and sorely needed.please help. 

Read other answers
RELEVANCY SCORE 45.6

I have an HP Pavilion Notebook (dv9724tx) running Vista which, whenever i turn it on, switches on the led lights, the fan moves for a few seconds then everything stops, with the screen remaining black. The LED lights stay on, the computer just won't boot into the BIOS. It is not a battery problem and I have tried reseating the RAM. This all occured after the computer suddenly died while booted, then after starting to boot back into windows afterwards, died while loading Vista. It has not displayed anything on the screen since.

Specs:

INTEL CORE 2 DUO T7700 (2.4GHZ/4MB L2 CACHE/800MHZ FSB)
3GB DDR2 RAM
500GB (2X 250GB) 5400RPM HDD
17 INCH WXGA+ (1440 X 900) BRIGHTVIEW DISPLAY
BLU-RAY ROM WITH SUPERMULTI DVD+/-RW DUAL LAYER DRIVE
NVIDIA GEFORCE 8600M GS WITH 512MB DEDICATED VIDEO MEMORY
INTEGRATED 10/100/1000 GIGABIT LAN, INTEGRATED 802.11 A/G/N WLAN, INTEGRATED BLUETOOTH, 56K MODEM
INTEGRATED AUDIO, INTEGRATED WEBCAM, 5-IN-1 DIGITAL MEDIA READER
3X USB 2.0 PORTS, 1X FIREWIRE PORT, 1X HDMI PORT


Thanks in advance to any help received.
 

A:HP Pavilion Notebook Not Booting

Nice machine and configuration.
I would first try removing two memory modules, and attempting a boot with the third.. then if that doesn't work, change modules until you have tried all three.
It is difficult to trouble-shoot a machine like that... but we are seeing a LOT of ealy failures in the large laptops hard drives from 250 GB to 500 GB, so suspect that your hard drive might be bad. A good test would be to try any other known good hard drive from 80 GB on up to 500 GB... can you borrow one, then try to format and install it.
If still dead when you change memory and hard drive, it is time to get it back to HP for warranty work.
Anything you do that is not memory and not a hard drive will void your warranty.
 

Read other 5 answers
RELEVANCY SCORE 45.6

I bought this laptop in january.It was said to me that the total graphics memory is near 6gb and they show tat to me.But now i get the total graphics memory is 4.1 gb.This was happend after upgrade its os on july.I can not understand the problem and confused about graphics memory.

A:HP Pavilion Notebook 15-ab125ax

Hi, The following link shows it specs:     http://support.hp.com/au-en/document/c04781158 It has 2GB of dedicated video card and MAY (yes may) have up to over 3,000 MB of available system RAM (to make around 6GB). It can go up to 6GB when required, 4.1 is a snapshot number when you are looking at. Again, this number is not a fixed number. Regards.

Read other 2 answers
RELEVANCY SCORE 45.6

Hi,I have ongoing issues with my HP Pavilion Notebook - 15-P287SA, Windows 10.  Yesterday it would not boot, instead it flashed the caps-lock LED at me once which I beleive is a CPU issue. I did a hard reset on it (took the battery out ect.) and it booted and worked normally all day. This moring it again won't boot again but this time it beeps twice, waits a few seconds and then beeps twice again, five tinmes in total, and then it flashes the caps-lock LED twice, waits, and then twice again. It won't boot at all, even after a hard reset.  What does the beeping mean, what is the problem here?   

Read other answers
RELEVANCY SCORE 45.6

My spouses laptop which had not been used in months, on plugging it into my router/ modem was working fine, updated Norton , still worked okay then windows updates came down 112 plus 5 optional updates were installed, after doing a restart I found the mouse would not work and One note kept popping up and the notebook kept freezing up. I finally tried to resyore to an earlier date, no difference, then I tried a refresh but that failed with an error message, no idea what it said it flashed on and off so fast I did not have a chance to read it. Now I am doing a recovery using the HP recovery discs, it just prompted me to insert disc 2, on the instruction sheet sent with the discs it says to press F9 but it seems that did not work so tried F 11 and that worked. I have never been able to set him up with his own Microsoft account password, it always rejects it or changes mine, phone Microsoft many time about this but no help.If anyone can let me know what is going on with this laptop let me know, I cannot use it without the mouse although my spouse can, but it should work. Inserted disc 2 and pressed enter but a long list of messages appeared about no bootable device, so now I am really stuck. please help, it was windows 8and the updates were windows 8.1.

Read other answers
RELEVANCY SCORE 45.6

I just purchased this notebook earlier this year and I'm disappointed to say that it is already no longer holding a charge unless connected to a power source. The charging icon also continues to stay in the same spot even after hours of charging. I'm not sure if a new battery would resolve this or not. Let me know what you think the best solution is! Thanks!! Katie

Read other answers
RELEVANCY SCORE 45.6

 hi can someone give me drivers for HP Pavilion Notebook - 15-p246sa windows 7 64 bits cause i don`t like win10 and i can`t find all drivers for win 7 ..

A:HP Pavilion Notebook - 15-p246sa win 7

Hi: You should be able to use the W7 x64 drivers and software from the 15t-p000 on your model, except the BIOS and firmware files. http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-p000-Notebook-PC-series/6936226/model...

Read other 1 answers
RELEVANCY SCORE 45.6

Got this new laptop for Christmas.  It came with only 1 stick of 8GB Ram.  Went to BB and got a pair of 8GB DDR3 1600 PC3-12800 PNY.  Now my laptop overheats and locks up.  The only difference is the old memory stick was a DDR3L, the new memory is only DDR3. This memory should work, why is it not?

A:HP Pavilion Notebook - 15-ab292nr

There's the problem. No it should not work. I am surprised it boots and runs. The laptop is designed for low-voltage memory and you really should not use anything else on a 6th gen Intel Core processor. Did you ask the geniuses (oops wrong store) at BB what your laptop needed or pick it out yourself? Can you take it back and get DDR3L? Pretty sure BB stocks it. The Manual: Two SODIMM slots - NON customer accessible / upgradeable DDR3L-1600 Dual Channel Support Supports up to 16 GB of system RAM in the following con?gurations: Memory module (DDR3L-1600): 8-GB 693374-005 Did you pay more than $70.44 for what you have? https://www.amazon.com/Kingston-Technology-1600MHz-PC3-12800-KVR16LS11/dp/B00CQ35HBQ/ref=sr_1_1?ie=U...

Read other 1 answers
RELEVANCY SCORE 45.6

At the risk of sounding like a total idiot I have the following question.....how on earth do I use my Touchpad?!I can move the cursor around but there are no left and right buttons like on my previous laptops so how do I use this function? Are there other buttons I should be pressing as alternatives?! Final thing; sometimes when I double tap it in order to select something it works and sometimes it doesn't.Please can somebody help this total computer idiot out....!Many thanks.

Read other answers
RELEVANCY SCORE 45.6

When I turn on my HP Pavilion 10 Notebook PC it goes to a blue screen that says Recovery at the top. The basics of the messages are PC could not start correctly, required device is not connected, error code 0xc0000185, needs recovery tools on installation media. I do not have installation media nor do I know how to get one. Could someone please help me with this.

Read other answers