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Boot & shutdown issues. PC boots normally only after system restore. Cannot shutdown normally.

Q: Boot & shutdown issues. PC boots normally only after system restore. Cannot shutdown normally.

Hi,A friends PC has some issues with booting & shutting down / logging off. I'm posting this on behalf of him. He doesn't have much experience with computers. I have seen the computer in person earlier today.Manufacturer: ToshibaModel: Satellite Pro L40 I believe.OS: Vista (probably 32 bit)RAM: 1Gb.Processor: Intel CeleronGraphics: Unknown whether Laptop has graphics card & being used, or is using on-board graphics (I did not think about this earlier)Hard disk capacity approx 60Gb- Two partitions visible via "My Computer":Partition 1 - C:\ - OS - size approx 19Gb. ~ 16GB free. Partition 2 - D:\ - Data - size approx 51Gb. Hardly any space used.Summary of boot / shutdown related issues*****Normal boot -> after user logs in mouse cursor appears but screen is blackLast know configuration -> after user logs in mouse cursor appears but screen is blackSafe mode -> after user logs in mouse cursor appears but screen is blackSafe mode with networking -> not tried.Log off / shutdown issue (see 2. below)Startup repair finds no issues.System restore works allows PC to boot normally (see below), but boot problem always reoccurs after restart (see 1. below).1. Using system restore was able to restore PC to restore point in January successfully, and after restarting, user logs in boots up normally. (User has multiple restore points in past)2. When restarting / shutting down PC, it gets to "logging off" notification screen with blue hollow circle, but does not progress from this.Have to turn off PC by holding down power button.3. After PC has been switched back on, go round in circle back to ***** above.Other issues I noticed:Problem running Disk Defragmenter - double click on shortcut file, then after accepting UAT prompt to run the program, it does not show.When moving files on desktop (via e.g. select, drag & drop or cut and paste), files get moved successfully however notifications do not close afterwards. The notifications can be minimised to the taskbar.Notes:Was unable to get DDS / OTL on system to run scans since no USB key to hand earlier. (I see that DDS & OTL logs aren't allowed in this sub-forum anyway actually)User does not have internet at home, but able to get tools onto PC via usb / CD, and use internet elsewhere.Incomplete MBAM quick scan found no issues - went up to scanning registry before having to cancel it due to time available. Definitions are outdated though.Last time was in normal mode (after using system restore) I freed up 500Mb of disk space using cleanmgr.MsConfig is on selected startup when I first looked at PC. I disabled some non-Microsoft services also. No change to issues. User said that he did get BSOD's before, but I couldn't replicate these in time I had available.There are updates for Windows / MS products available - notification in task tray.User would like to back up his files first, then if possible would like help fixing issues in preference to reinstalling windows. Willing to do re-installation if needed, and understand that Windows product key is on back of his PC.Please advise of how to fix boot & shutdown problems, then "other issues"?Thanks dev00790

Preferred Solution: Boot & shutdown issues. PC boots normally only after system restore. Cannot shutdown normally.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Boot & shutdown issues. PC boots normally only after system restore. Cannot shutdown normally.

I would start with

a. Hard drive diagnostic, long test.

b. Followed by chkdsk /r if no issues during diagnostic.

c. Followed by defrag if no issues with first two steps.

<<Partition 1 - C:\ - OS - size approx 19Gb. ~ 16GB free>>

Is that correct as stated? Seems somewhat anomalous to me.


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I did some searching on here and on google and found nothing.
My computer is shutting down before it even gets to beep. I unplugged everything except the videocard and have removed all components. The PC DOES boot without any ram in it, it continues to beep, giving the beep code for no RAM. When I insert ram, it then does not even get to the boot stage, it shuts down in a fraction of a second. I have 4 RAM DIMMS, I have tried all 4 individually in each of the 4 slots and the same problem occurs. My current thoughts are that it is the power supply but I need a second opinion. Normally I am able to fix anything with my computer but this one has stumpt me. Thanks.

An edit: The computer has worked flawlessly in the past, I got a new one and let it sit for about 3 months and just tried touching it today. It is an asus a8n5x mobo with amd 64 4000+ san diego core, I have tried 2 different sticks of 512 ddr1 and 2 sticks of 1gig ddr1, all 4 are kingston hyperx pc3200.

A:Solved: Computer shutdown before boot but boots without ram

Bad power supply, please delete this thread.

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I was restoring my computer (is WinXP service pack2) when it got shutdown.

When I now try to log in, it's like Explorer.exe is not there, all I see is my background. It then comes up with the message asking if I want to activate windows, when I pick yes, nothing happens, if I pick no, i get logged out.

I have tried to restore again by going into safe mode, but when I login in safe mode, it tells me that I have to activate windows, and can't be done in safe mode.

I REALLY NEED YOUR HELP GUYS! I have an order to complete in 2 days!

Thankyou for your time. (I'm sorry for having this as my first post).

A:PLEASE HELP! System restore shutdown!?!?

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Hello All,

I have a ASUS Laptop with Intel I3 processer and Windows 7 Home Premium. I recently had a forced shutdown during a Windows upgrade session. Ever since then the Boot and Shutdown times have increased to over 15 minutes. I have run the msconfig unticking all but the antivirus (Kaspersky) and it still takes >15 min to boot and Shutdown. Is there something I can do before I decide to reinstall Windows &. (I dont have a install disk.) The software came with the Computer and I have the OEM code (Bought at Best Buy)

Thanks in advance.

A:SLOW Boot and Shutdown after forced Shutdown during Windows 7 Upgrade

Yeah. I have been using the Software performance toolkit from windows. Basicly if you know about windows xp, xp had a program called bootvis that rearranged the bootfiles and such for faster boot times, and bootvis is in windows 7, but you need another program to try to use it (i believe).

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Hello ExpertsI have been facing a peculiar problem with Windows XP SP-3 install on my computer.1. System freeze after few minutes of normal working. 2. Cannot shutdown the windows, always need to pull out battery these days.What i have done so far1. No manual changes done, no deletions.2. RUN the trend micro online scan for few hours. Posting the housecall log in attachments.3. Run the HijackThis and GMER, no changes made as per suggestion.###=========================changes made manually==============================4. Few changes made in the following registry path: HKLM\System\CurrentControlSet\Services\*****\Start value changed to HexaDecimal 4. Above changes done to following drivers. i Changerii i2omgmtiii lbrtfdciv PCIDumpv PDCOMPvi PDFRAMEvii PDRELIviii PDRFRAMEix WDICA x XLHASP ###=====================End of changes made manually==============================Some files have been located in the location C:\Windows\system32\drivers\ with no signature certificates...ativmc20.cod size 64,352 bytescxthsfs2.cty size 129,045 bytesdevcon.exe size 98,304 bytesusbser_lowerflt.sys size 8,064 bytestiscfw.deb size 17,120 bytes U3sHlpDr.sys ... Read more

A:System Freeze after few minutes, never shutdown on shutdown sequence.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I know the Title of this thread is somewhat misleading, but it's the best I could do with the limited characters. Plus, keep in mind I may be assuming a lot in this question, and please correct me where ever I may be wrong...

At my school, every time you shut down the computer it wipes all user data (I believe) from the primary drive (or partition). So, every time the computer is started the primary drive/partition reverts to whatever restore point the IT department has set.

I would like to do this to my personal computer, but the question is how? Is it something I can set the task scheduler to do? By doing some research on this forum I found that I can (not that I want to) create a new restore point at every start up with task scheduler, so it seems only logical that I can load a restore point of my choice at every start up without having to physically go into system restore at every start up.

I have 2x 600GB WD Velociraptors in RAID 0 configuration divided into 2 partitions. The (primary) C:\ contains Windows 7 Pro x64 and related files and the (secondary) G:\ has everything else (i.e. all of my developer tools, games, and misc files that all have a scheduled back up onto an external). I would like the C:\ to revert to the restore point of my choice at every start up.

If it is a "simple" script to perform this task...great! But, if it requires extreme diligence (like an entire IT department to maintain)... forget it, it's not that big of a deal.

I am a progra... Read more

A:How do I set my system to last restore point at startup/shutdown?

Hello Dert, and welcome to Seven Forums.

You could turn on the Guest account and log on to it for everyday use. When you log out, that account resets back to default automatically. This may work for that.

Hope this helps,

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Hi, I searched around before I posted but I didnt see any thread about my particular issue.

About a month ago I was having some issues with viruses, which is where I assume this problem originated (thus I posted it in the Security forum)

I dont have alot of time right now so I'll try to make this quick and I'll look at replies later...

Basically, everytime I try to start System Restore I get this error:

Ive tried re-activating it via the services program (under the admin tools in control panel)

It dosent work. Ive heard people talk about getting system restore working by going to the properties under My Computer, but I dont see ANYTHING there about system restore at all (and I ave throughly checked ALL the tabs)

I need to get this working again because im going to download/install SP2 soon, last time I tried this, my computer screwed up and I had to use system restore to get it working again, and as system restore is not working right now, I'd really prefer not to take the chances and might have to reformat my hard drive or some other extreme measure...

Ive already tried virus scans and the such, but nothing seems to be working. If anyone can help me fix system restore, or perhaps point me to some program that may be a good alternative or something, that would be greatly appreciated. Thanks.
Oh, and heres my Hijack this file - just because I assume it will be on of the first things people ask for...

--------------------------------------------------... Read more

A:Solved: System Restore shutdown and cant re-activate

Le Bump...

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Okay - I have this brand new computer that I just built. I'm now running with a 6-core AMD Phenom processor and 16GB of RAM. When I built this machine, I decided to go ahead and install Windows 7 Ultimate 64-bit OS.

With the exception of the usual Windows processes, the only two programs that come on when the system starts are my AV (Avast), and my screensaver (Second Nature Desktop). I've tried disabling each of them, with no success. Since installing Win 7 Ultimate, my boot time and shutdown time are stupidly slow - counting in multiple minutes here.

The only thing I've managed to find on the web are tips on how to speed up my entire system - defrag, clear start menu, etc. - the normal, "let's speed things up here" kind of advice. Nothing I've tried helps.

Suggestions? I've done full scans, and I appear to be virus/malware free.

A:Win 7 Boot & Shutdown Issues

1) Startup: Try a clean boot and let's see what happens. Run msconfig and on the General tab choose "selective startup" (disable everything) and reboot. How fast / slow was the boot? If still slow, I'd look to a hardware issue.

2) Shutdown:
1) Make sure "clear pagefile at shutdown" is not enabled:
start - run - regedit
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management]

Set ClearPageFileAtShutdown value to 0
2) Start - Run - Regedit
Navigate to the following Registry key:
HKEY CURRENT USER\Control Panel\Desktop
Double click on the AutoEndTasks entry and replace the 0 with a 1 in the Value data text box

For the next two, if the dword value indicated does not exist, create it:

Double click on the WaitToKillAppTimeout entry in the right pane and change the Value data to 2000

Double click on the HungAppTimeout entry in the right pane and change the Value data to 1000


3) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
Right-click on WaitToKillServiceTimeout and change it to 2000

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Alright I will try to explain this odd problem in as much detail as possible.I'm working on a Toshiba Portege M750-S7202. The computer is currently running Microsoft Windows Vista Home Premium. The computer failed to work as of the last week or so. It would not boot up and I would get a variety of errors. Everything from blue screens to random error codes (System Configuration Error x00) and so forth. The sensible solution at this point seemed to be to reformat the PC. The PC was originally reformatted to Microsoft Windows Vista Home Premium, and than upgrades to Windows 7. When it got to Windows 7 it had a concussion of errors. So rather than simply work my way through them with the Tablet PC I simply reformatted it back to Windows Vista Home Premium. I than proceeded to install the drivers and so forth that the computer needed. Now the computer works perfectly when its running. There is no issues what so ever. But here in is where the real problem lies:1) The only issue that can be found when the computer is running is that the PC cannot recognize the battery. I either get unknown when I hover over it or I get a warning that 0% battery power is remaining. However, when I unplug the AC adapter the computer continues to run perfectly.2) Here is where the next set of issues come in and I'm assuming are somewhat interconnected with each other:A) When I attempt to turn off the computer the screen goes through the shutting down process, and than the screen turns off but the fans ... Read more

A:Boot/Shutdown Issues

Okay, from what I've read, you are not having problems anymore. Correct?1) Not really sure about the battery problem. Probably a problem/failure in the circuitry of the battery that is stopping it from communicating with the computer. Replacing it would be the only option I see.2) Seems as though you've already solved this one.3) The "Resuming Windows" screen you saw was the computer resuming from hibernation. I recommend you turn hibernation off.So have you fixed everything (shutting down, booting up, etc..) besides the battery?

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Just a couple of days ago, I noticed that my start bar in Windows XP would freeze after about 30 minutes of using the computer. When I tried restarting my computer, it took ages to get out of windows into the "Windows is shutting down..." screen, but the computer froze there (I waited for about 3 and a half hours, nothing). So now the only way to turn the computer off is to push the power button on the front of the CPU. And since it gets stuck at the "windows is shutting down...", I can't restart the computer either. When I try to do a system restore, the system restore tool works fine, going through the "Restoring files..." and "Restoring settings..." completely until the pop-up box disappears, but the computer still gets stuck at the "windows is shutting down...". Wait for about 4 hours this time, still nothing. I turn it off, then turn it back on, and windows says that the system restore was incomplete because of an improper shutdown.

So now I can't do system restore (the easy way of ridding this freezing problem).

I scanned for viruses and spyware, nothing but tracking cookies turned up. Found out that my AV/Firewall (ZoneAlarm Security Suite) was causing the start bar freezing, so I turned that off. Looked into event viewer and saw several errors in the "system" section about some things failing because a device was not found. I thought "Hmm... The computer was working perfectly fine before, a... Read more

A:Help! Can't shutdown/restart/system restore because of a USB port problem...

First off, How many programs are loading up when you start the PC? You might get the Codestuff Startup program and use it to disable all programs that don't need to be running all the time. Make sure you don't have USB devices plugged in unless they are needed when you boot. My only one is the Printer. Also if you boot into safe mode and check all the Devices in Device manager is there any items with a RED or YELLOW ! next to them?

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Okay, this forum must get 35 of these a day so I'll throw out mine today on what's going on.

I have the following

AMD Athlon 64 3200
nForce 4 Ultra Motherboard
EVGA e-GeForce 7800 GT Video Card
1GB DDR 400 PC3200 184 pin DIMM for Ram
Hitachi 160GB SATA 7200 Hard Drive
ThermalTake Silent PurePower 480W Power supply
Sony 52x DVD/CD+RW Drive

Everything here except the DVD drive and Power Supply has been replaced from an old system. They are all brand new, right out of the box components. Here's the problem. Any time I try to run anything graphicaly intensive or a long video, the system will shut down or lock up with a black screen. I can't seem to figure out what could be wrong with it. The lockups also cause the BIOS to apparently lose all it's settings, although I'm not sure what that could mean. I've been replacing the compoents piece by piece over the week, trying to fix the problem but nothing has worked. From my searches, I've seen a lot of talk about overheating. Well the MB reports that the MB and CPU are very cool and don't seem to be overheating. The GPU is brand new and shouldn't be suffering as well with it's built in fan.

I'm at a loss over what could it be. One recommendation is that the Power supply may be faulty. When the MB comes back to me with the voltage readings, they all look alright although I thought I owuld post them here for peopel to critiziz... Read more

A:Unexpected System Shutdown Issues...

Hello and welcome to Techspot.

Try a different psu. It seems suspect to me.

Look at this psu calculator HERE

Regards Howard :wave: :wave:

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Someone read my shutdown log and told me this.shutdownProcess name="spoolsv.exe" shutdownStartTime="4908" shutdownEndTime="24938" processEndTime="-1" shutdownDuration="20029"My shutdown went from 10 seconds to 30 seconds after I installed my printer's drivers from the disc it came with. He told me to get rid of the driver and install the newer ones from the HP website, but after I uninstalled the printer and it's drivers the shutdown still dragged even when the printer wasn't installed. I went ahead and got the newest driver and the problem still remains.I tried to do a system restore to before I installed the printer, but I kept getting this error message. I tried it again in safe mode too, but to the same result. Here's the error message. http://i377.photobucket.com/albums/oo213/Flaming-Pencil/Systemrestore.pngHow can I fix the system restore or just get rid of this service so I can replace it with the newer driver's one?Thank you guys all in advance and I appreciate every one of your answers!

A:spoolsv.exe taking long to shutdown/ System restore 'broken'

Hi. Nice desktop.

From the message displayed, it looks like the file(s) in that restore point are corrupted. Have you tried a different restore point, or do they all give the same error?

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Hi. I have resourced your forums quite a bit since joining and ususlly can find what I need to help without posting new threads. This time, I am stuck.

I have no computer training, but have learned enough over the years to keep our small business office of five computers running.

This issue is regarding the following computer:

Toshiba Satellite T2050- Intel CPU
1.60GHZ, .99GB RAM
Windows XP Home SP2
80GB HD with 60GB free
Trend Micro Internet 2008

Some of the problems:

-Computer won't shutdown/restart after opening (and/or closing) any application, unless I hold the on/off switch.
-Occasional Error that not enough system resources
-windows open with missing parts (top bar with minimize/resize/close option and/or "holes" in the window)
-Frozen, hanging or error-messaged Office 2003 applications
-Task Manager often won't open
-Lost all system restore points

The first this problem was brought to my attention by the employee was when Outlook froze and I had to force it to exit. I sent an error message to Microsoft and the reponse with the suggested fix was to download Office 2003 SP3 and any other available Office updates.

After installing the first set of updates including SP3, I tried to restart the computer in order to then install the remaining updates that needed installation of the first batch. I walked away from the computer and when I came back, I assumed it had restarted, but now believe it didn't... because when I went to install the ne... Read more

A:Won't Shutdown/Restart, Lost System Restore Points, Incomplete windows, etc.


Did I post incorrectly?

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Hi there I'm Chris, I was redirected here by Broni who was helping with my issue, which was at the time getting random pop ups and redirections...I installed Microsoft Essentials antivirus, downloaded all the necessary programs per Broni and had it working a lot better. My problem is when I'm directed to restart my computer..it will not start up normally anymore. Takes me to the Windows Recovery screen and I have to do a system restore to gain access once again. Once I do a system restore my antivirus disappears and also pretty sure all the other stuff I was directed to do disappears as well. Also when I did my last save point it will not restore from that point. I have to go back a few days and even then it takes atleast 4 tries from my system restore to actually start up Windows. I am very sure I have a rootkit and some other nasties messing with my computer because I will hear random music playing in the background even when no site has anything running and I'm not using iTunes...only lasts for a few seconds. My redirect is to a site that says News Daily 7 and when I click off it, it asks me if I want to leave the page and I say yes and it pops up a smaller window that has like ad topics in it. (it says 9newstoday.net if that helps)My linkThere is the link to my original topichere is my DSS log.DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_24Run by Barnes at 12:56:33 on 2012-02-08Microsoft Windows 7 Home P... Read more

A:Believe to have a rootkit that is causing my computer to randomly shutdown and will not restart unless I do a system restore mo...

Hello and Welcome to the forums!My name is Gringo and I'll be glad to help you with your computer problems.Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.:multiple Anti Virus programs:It looks like you are operating your computer with multiple Anti Virus programs running in memory at once: <insert av's> Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.Please remove all but one of them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Co... Read more

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Hello,Recently I had some problems and received assistance in another subforum with removing an infection (here if curious). That is solved, however there still remain a couple of other issues on my desktop PC.Dell Dimension 4500Windows XP Home SP 3Issues:- Slower boot (time between Dell splash screen and Windows loading screen now ~15-20 seconds vs. ~5 seconds before)- System restore doesn't load, tells me I need to restart my PC- Selecting "Turn off computer" from Start Menu freezes explorer (I have to use Task Manager to close/reload explorer.exe, then select Shut Down/Standby/Restart from Task Manager menu)- By using above method I can enter Standby, but Shutting Down or Restarting causes system to freeze at blue "Windows is shutting down..." screen; I must press power button on PC- All video/audio playback seems fine, but Windows Media Player can't play audio files due to the audio device not being available. Seems to be a driver issueI have read some of the pinned threads regarding various diagnostic tools but feel a guided approach would be better. Also, I do not have an XP recovery disc but understand one can be made. However, I hope to avoid making drastic changes to the system or having to reinstall XP.Thank you for reading.

A:Slow boot, Shutdown/Restart issues

Hi inm8num2 -First please do a disk check first - Copy and paste the code below into the Run Box - This will reboot your system and do a full 5 stage check and repair where it can - Close all open programs, including internet and then click OK for the code to run -CMD /C ECHO Y|CHKDSK C: /R | SHUTDOWN /R /T 30This will take 30 to 45 mins so please let it run uninterupted -Thank You -

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Hello all,

I'm having an issue with my PC startup and shutdown times. I experienced this problem a few months back which was fixed ultimately with a system restore after exhausting every possibility by a couple pros here on TechGuy. I later then started experiencing the problem a week later (the system restore only took me back a week prior to the issue) and then I did a full windows 7 disc repair and I've had a good few months without issue, but it's back. I'm running Windows 7 64 bit with SP1. Sometimes it will take up to 30 minutes for my PC to shut down, or sometimes a good 5 minutes to startup. Even something as simple as when I right click either just on my desktop or in a folder, it will bring up the loading icon for a good 15 seconds before bringing up the right-click menu.

I've ran malwarebytes both the quick scan and full scan, nothing has come up. As far as I can tell this has nothing to do with malware.

I've also ran in the CMD prompt as admin, sfc /scannow (I've read on some forums running this helps with this issue) but when it gets to 100%, it just sits there at 100% and never does finish up or give me a report. I've waited up to 2 hours with it at 100% and to no avail.

I can rest assured this is not malware related, as previously stated a couple high ups here on the site went through with me and we never came up with any malware even after using several malware applications and the like. Still the same result. Everyt... Read more

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I was trial testing the latest version of SD (with default settings) on my MS SP4 tablet with Win 10 Pro 64-bit and FCU installed. Nothing on SD exclusion list

The security software I have include

1) Webroot SecureAnywhere AV (WSA AV) - The reason I chose this is because it's sig-less and offers online/offline real-time protection
2) SuperAntiSpware Pro - As a small complement to WSA AV for real-time online/offline protection. I have the paid version so might as well use it.
3) FortKnox Personal Firewall
4) AdGuard for Desktop
5) Running ProtonVPN

I disabled Windows Defender and the default Windows Firewall

Before installing SD my system can boot up/shut down fast and running other software without issues

After installing SD shut down takes a loooooooooooong time and many times I need to hard reset to shut it down. Start up also has problem and I need to access the boot up screen before it can properly start up. Sometimes Chrome browser cannot open despite it running in Task Manager. MCShied seems to clash with SD and I need to uninstall the former to avoid this issue. I usually 'Exit SD on shut down'. Once I tried 'Start SD on Boot' and my system took a long time to start up.

After uninstalling SD my system is now back to normal without the mentioned issues

I read from the net that using virtualization software can cause long shut down and start up issues

Anyone faced these issues?


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Everytime I try to shutdown my computer or boot up my computer it freezes.

Upon booting up it freezes at the Window's logo and takes roughly 5 attempts to get it completely booted up.

When logging off it freezes at the updating screen, and the only way I can successfully turn off my computer is if I just hit the power switch.

I've ran Norton Utilities Scan on my computer and the only error that comes up is as follows:

High Priority: Highlighted value is missing or invalid

I tried to repair it using the repair tool with Norton but it just keeps saying "Total items ignored: 1" and not even attempting to fix it.

I'm not sure if either of these two are related but any help with either one would be much appreciated. Thanks.

A:System freezes on boot up/shutdown

What ver windows???

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Hello All,

I am running Windows 7 on both my new Desktop and my 2 year old laptop. My laptop was the first to receive the upgrade to 7 and has been working awesomely. The start up is phenomenal and shutdown is no hassle, however my laptop runs on the 32 bit software. Now my desktop, I just recently upgraded it to 7 last week however I haven't noticed the same performance boost as I have on my laptop. I do run 64 bit on my desktop, but I am curious as to why the shutdown and startup times are rather slow. I have gone as far as to limit the start up programs as well as some of the boot options being the GUI boot and maximizing the number of processors that are used during startup. Sometimes even during the start up the screen goes black for a few minutes after I enter my login password. I have Intel Quad Core 2 with 8GB Ram and TB of Hard Drive space. I just don't understand why it takes much longer to start and shut down when my laptop with less performance can. Any ideas would be well appreciated. Thanks.


A:System Boot (Startup and Shutdown)

Check the event logs for errors. Some of the errors can cause the system to wait for a correction. Their was one application that was causing my system startup to take a long time changing the startup from automatic to delayed automatic in services solved the problem.

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Running Gateway 5478 with 4 GIG RAM. Vista Home Premium. Sometimes I am in the middle of doing something and the computer makes a funny "whirring noise", like a DVD or HD is spinning very fast, then it shuts down, and re-boots normally. In the event log, it says, Critical error 41, kernal-power. Any ideas? Thanks.

A:Involuntary System shutdown and re-boot

Not sure but it could be a power problem. How many watts is your psu?

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Not sure if this is the best thread for this issue, but hopefully someone can help.

I have a laptop which had Windows 7 installed on a normal HDD and an SSD which I added after it was lying around spare. I then updated to Windows 10 via the free upgrade. Everything was working fine, and I decided to put Windows 10 on the SSD for quicker booting.

I did a clean install on the SSD using the Windows 10 installation media and everything now works fine until I shut down the laptop.

After powering on and seeing the Bios screen I then just get a black screen and the boot menu to choose which OS to boot off (Windows 10 is now installed on both the HDD and the SSD) does not appear.

A workaround is to go into the Bios after powering on and exiting the Bios without making any changes, then the boot menu appears as normal and I can log in to either installed OS. Also if I'm in Windows and restart then everything works as expected.

Although I have a workaround, it is not ideal and wondered if anyone had seen any issues like this before and whether there were any solutions.

I've tried the repair tools from the Windows 10 installation media., which said there was nothing to repair, and have tried swapping to the old text based boot menu, which had the same problems.

Any help would be gratefully appreciated.


A:Issues with Dual boot menu not appearing when starting from a shutdown

Hello Astro, welcome to tenforums.com!

One of two things:
- either the boot loader did not create separate entries for 2 identical OS's, or
- the time-out may have been set to 0,
Hold 'Shift' and press Restart to check the options.

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I have an HP pavilion laptop with W7 Home Premium X64 - new install. The laptop has begun hanging with a black screen upon my request for it to shutdown, restart, boot, or anytime i attempt to run something which causes the windows 7 are you sure you want to allow changes to the computer message box. The only change made before this happened was a windows update. The problem started a few starts after this install. I have searched but most issues address a black screen with a completely unresponsive computer. Mine comes out of it within a minute or so. The screen also flashes a few times during this hangup.

A:black screen issues on boot, shutdown, and modify settings

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational Source: Microsoft-Windows-Diagnostics-Performance Date: 2/26/2012 3:17:56 PM Event ID: 201 Task Category: Shutdown Performance Monitoring Level: Error Keywords: Event Log User: LOCAL SERVICE Computer: Owner-PC Description: This application caused a delay in the system shutdown process: File Name : rundll32.exe Friendly Name : Windows host process (Rundll32) Version : 6.1.7600.16385 (win7_rtm.090713-1255) Total Time : 15907ms Degradation Time : 15769ms Incident Time (UTC) : ‎2012‎-‎02‎-‎26T20:13:13.420183100Z Event Xml: 201 1 2 4007 41 0x8000000000010000 155 Microsoft-Windows-Diagnostics-Performance/Operational Owner-PC 2012-02-26T20:13:13.420183100Z 13 rundll32.exe 32 Windows host process (Rundll32) 38 6.1.7600.16385 (win7_rtm.090713-1255) 15907 15769 33 C:\Windows\System32\rundll32.exe 37 Microsoft? Windows? Operating System 22 Microsoft Corporation Log Name: Microsoft-Windows-Diagnostics-Performance/Operational Source: Microsoft-Windows-Diagnostics-Performance Date: 2/19/2012 3:25:04 AM Event ID: 201 Task Category: Shutdown Performance Monitoring Level: Error Keywords: Event Log User: LOCAL SERVICE Computer: O... Read more

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Okay so I have put off posting here for quite some time while I attempted to solve the problem on my own. Whenever I attempt to shutdown or sleep my laptop, the screen will go black but the fans ramp up and the power button light remains on. This eventually drains the battery or I have to hard shutdown the machine. I have searched and searched for a solution but none were effective for my problem. These include changes to Intel Management Engine, reinstalling all current drivers, running troubleshooters, performing sleep studies, running cmd prompts like sfc or dism, etc. I have traced this problem to a specific program/driver: System Interface Foundation. If I disable this driver and related services, my problems no longer occur. However, I lose the functionality that comes with Lenovo Vantage and other dependencies. If I have it start the service manually, it will not occur until the service starts but then I have to stop the service and disable it again or the problem will occur. If I don't do anything to the service, the sleep and shutdown functions initially work until the service automatically starts. I am looking for a solution of which I can continue using Lenovo Vantage and the interface foundation software without these sleep/power issues. A patch of some sort would be ideal or for someone to explain why the hardware seems to disagree with the software. Thanks to anyone who can help. PS I have scoured this forum for any remotely related... Read more

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I was simply moving files in Explorer when the system suddenly froze. The only thing I could do was to literally pull the plug. On re-plugging, Windows immediately started to reboot. However, it didn't complete. I rebooted by unplugging again and restarted in Safe Mode. I ran HJT and scanned with Malwarebyte's AntiMalware. It found two entries in Start which I asked it to remove. Again, it wouldn't shut down properly and I had to unplug/replug. Windows rebooted but nothing was accessible. I rebooted into Safe Mode but found that it too froze after a while. I noted that it froze when I tried to close a window, though I'm not sure if that wasn't coincidental. I'm loath to keep rebooting because I'm worried I may be spreading a boot virus, or something. I'm not even sure if it's a virus. Any urgent help would be much appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:47:12, on 27/03/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ww... Read more

A:complete system freeze, serious boot/shutdown problems


Can anybody help me here? I simply can't do anything in normal Windows mode.

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Well, when I shutdown my PC it wont boot with power button so i have to turn off the back switch then turn it back on and then it boots. I have no clue why but it has been doing this for about 6 months. I usually leave my computer on for about 2 weeks at a time unless i have a problem. If someone could help me solve my problem i would be much appreciative. thanks.

A:PC boots up once and wont after shutdown unless...

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Ok, my AMD Athlon 700 chip recently burned out, so I went and purchased a new chip. My board manual says it can hold up to a 1.2 Mhz AMD Athlon chip. The chip I purchased was 950 Mhz. I installed it into the motherboard with a NEW cpu fan to make sure everything works good. The computer recognizes it, it starts booting and shows the windows ME logo screen, then it goes to a black screen with the blinking cursor, and then it shuts down. Could someone please tell me what I've done wrong or what I need to do to get my PC working? Thank you for your time.

A:Computer Boots then Shutdown

I would first use a win98/me boot disk and see if you can load up in dos, run scandisk, scanreg on the c: drive.

at the command prompt, you can get into safe mode by typing win /d:m

If you can do all that then it might be WinME.

But you also have to make sure you have everything set correctly in the motherboard's bios. Proper voltage for the cpu. correct front side bus. correct memory settings. Also if your motherboard has a temp sensor that shuts off the computer when the athlon gets too hot, and it is turned on, then your athlon might be getting too hot. Don't turn off the sensor in the bios.

You should be able get into the bios and check the temp of your cpu.

Also check to make sure your memory or one of your cards or cables are not loose.

if everything checks out, it might be WinME is messed up.

also if your cpu is getting to hot, for troubleshooting, you can drop your front side bus down to underclock the processor. It will be slower, but cooler.

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I'm running a Medion M3 Composer 5300. I've had it for about 4-5 years, so I know it's getting old.

I've had these issues for the past couple of week and it seems to be increasing in frequency.

1) While working on my computer, my monitor will suddenly go to power-saving mode and shut off, as if I have turned my system off, but the tower stays on, and the Fan revs faster and faster.

2) When updating or doing an install that requires a restart, the computer resets, but the monitor shuts down and the tower stays on as described above.

3) Sometimes, upon starting the tower, there is a loud beep, and the monitor does not turn on, but the tower runs as described above.

The monitor cant be turned back on, but the system basically keeps going and the fans run continuously. I have to turn off the power switch on the back of the tower. I think I have an issue with faulty or failing hardware, and I was wondering how I can check the functionality of my components to see if there are any problems. Are there any programs or things built into windows XP that can find these issues?

A:Solved: Unexpected System Shutdown/Failure to properly Boot

No i don't think there is such a program, but there is a lot of software which will scan your PC for mistakes and those might be able to find your problem. I know that Registry Easy 4.7 is free to download and scan..if you get a lot of problems, try reinstalling windows.

- Daniel

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Hello all, first time poster here. I have been dealing with a Windows 7 boot failure problem for a few days now and have not been able to find a resolution. I suspect that my hard drive may have failed, but I was wondering if I could get a second opinion. The boot failure problem started after my system froze and I had to force it to shutdown by holding down the power button. Upon rebooting, I was prompted to start either System Repair or the Safe Mode options. After I chose System Repair, the process started, but it seemed to hang intermittently and took at least 30-45 minutes to complete. During this time, I noticed that the hard drive LED on my computer case was lit solid. When System Repair did complete, it said Boot Manager missing or corrupt. So I have followed all of the steps to repair the Boot Manager and I can get Windows to start loading, but after the Windows logo animation closes the system seems to hang and I have the solid hard drive LED again. I restarted in Safe Mode, but it also hangs when trying to load disk.sys with a solid hdd light and will not progress further. So I went back into the recovery environment and tried to run a chkdsk on the Windows partition, and after 3% complete it displayed the following:

Deleted corrupt attribute list entry
with type code 128 in file 88874.
Deleted corrupt attribute list entry
with type code 128 in file 88874.
Deleting corrupt attribute record (120, "")
from file record segment 88999.
Readable file record se... Read more

A:Unable to boot Windows 7 after system freeze and forced shutdown

I no expert but the first thing I would check is the boot order in the bios. Set the bios to default.
Then make sure your ssd with Windows 7 is the first boot.
I sounds like it's trying to boot from the hard drive instead of the ssd.

You could also unhook the hard drive and see if it will boot from the ssd.

A 32 gig sse with Windows 7 doesn't leave a lot of wiggle room.

Please read this tutorial by Bare Foot Kid. I gives some helpful information.

Startup Repair - Run 3 Separate Times

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I've checked the bios, task scheduler, power settings. I can'y figure out why it is booting up every day at 3am. I can replicate by changing the clock to just befor 3am and then shutdown. I am lost.

Any idea's?

A:Windows 7 boots up at 3am everyday from shutdown

It has to be the auto boot is set in the BIOS. Go back over the BIOS again and look closely for this. It can be labeled differently in different BIOS (or UEFI BIOS) so I can't give you exact instructions.

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When I shut down the Vostro 230 it re-boots by itself a few seconds later. I have to unplug the power lead to stop it re-starting. Any suggestions.

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I have a seagate external drive 1TB, for some reason all of a sudden its causing my system to freeze during shutdown process and also booting. The drive works i can access it but if i keep it pluged in and try to boot i get frozen at the blue hand screen until i unplug it, then PC will boot, its for backups so there should be no conflict with booting...

A:external hard drive causing system to freeze on boot and shutdown

i was able to get some of what i needed off the drive, but lost most of my backups as the drive kept freezing on me and i had to format the drive. I uninstalled it, and reinstalled it and that at first seemed to do it. But when i just tried to download a backup to the drive filezilla froze up again.

So something is def up with this drive and im not sure what, the smaller files it seems to have no problem with, but anything that is more than 1gb it just stops responding.

Any ideas, this drive is less than 2 years old, i think i got it early last year.

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I've been a PC tech for many years now and have never run into this issue..  Clients Notebook - Samsung 700Z i7 2.2, 8GB DDR3, Windows 7 x64. When the notebook is "shutdown" it powers off fine, then boots up fine when I press the power button. But when
I attempt to "restart" the computer, it restarts and boots to a black screen (completely skipping pre-post bios). Ive attempted the following: system file check, chkdsk, numerous mal/spy/vir scans, restored backup registry, repaired system files, re-registered
system files, attempted Master Boot Repair, and Fixboot, tested HDD and Memory (all passed OK), finally did a system restore, and Nothing.. Customer VERY expensive software and no longer has disks to reinstall, so reformat is out of the questions.. Any help
would be greatly appreciated! Thanks

A:(Solved) Restart boots to Black screen, but Shutdown works?

Thanks for the replies guys but I figured out the issue. What made it hard was that he had never restarted the computer before (only shut it down). So I had no idea when it actually started happening. But his notebook, the Samsung 700Z (which is an awful
similar hardware build to a MAC book) has a built in custom interface. So while looking in there, under the Advanced section there was some stuff about boot-up. Sure enough there was all kinds of Accelerators that were turned on, So I disabled  those
and its been restarting fine! Thanks again for the input :)

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hi all. I am getting several errors with bood performance and shutdown performance monitoring issues. I was wondering if anyone knows what the errors are and how to fix them.

they are errors:
They are in order from most recent to not so recent. They are all warnings(most of these are warnings), errors, and i think 2 criticals. the bottom of the list started the 15th. the top is today-the 29th. i have updated everything i can think of, and i really think these may help lead me to some boot up problems i have been having.
Btw- did a clean install of win7 64x the 15th. VERY FEW programs installed. ALL updates current. no games. just basic stuff like adobe etc.
Any help would be much appreciated!
Thanks in advance.

A:boot performanc monitoring and shutdown performance monitoring issues

Quote: Originally Posted by allen1979

hi all. I am getting several errors with bood performance and shutdown performance monitoring issues. I was wondering if anyone knows what the errors are and how to fix them.

they are errors:
They are in order from most recent to not so recent. They are all warnings(most of these are warnings), errors, and i think 2 criticals. the bottom of the list started the 15th. the top is today-the 29th. i have updated everything i can think of, and i really think these may help lead me to some boot up problems i have been having.
Btw- did a clean install of win7 64x the 15th. VERY FEW programs installed. ALL updates current. no games. just basic stuff like adobe etc.
Any help would be much appreciated!
Thanks in advance.

Is your boot up slow? Don't pay attention to these unless you notice that your computer isn't performing well or is crashing etc.

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We're currently running into an issue with an older Yoga ThinkPad model 20C0. Specifically when these devices were upgraded to Windows 10, they've encountered issues sporatically when users would shutdown or sleep the device. The system's screen will go black, but the LED power indicator on the palm rest "ThinkPad" sticker and atop the laptop itself. This behavior continues until the battery is fully drained. Here is what I've gathered so far. Early false positives led us to believe the Intel Management software was at issue, but a colleague eventually found that if Chrome and/or Firefox were running at the time sleep was initiated, the problem would be triggered. The behavior is inconsistent regardless of which driver is installed for Intel MEI or Intel HD Graphics. Currently using the following driver versions: Intel MEI:'s latest version is and Intel HD Graphics is Lenovo's current version Windows 10 1703 Enterprise OS Build # 15063.540. Anyone else encounter this issue? I know it is something plaguing Windows 10 users accross multiple hardware vendors and the only things that seem consistent is Windows 10 and Intel Gfx thus far. Any assistance in this matter would be greatly appreciated! JH  

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We have a Lenovo T440s laptop that had a failing drive. We manage to clone the systems partition and manage to repair a where after the clone, the MBR was corrupted and needed to be repaired using the Windows 7 DVD.

Everything else seems fine and we ran chkdsk to make sure their no errors (it repaired a few using the DVD in order to get it to boot and then ran fixmbr to repair the boot records).

However the only issue we are facing is everytime we do a proper shutdown or reboot, the machine will boot up saying that windows has not properly shutdown and to select "start windows normally". Any ideas what can cause this issue and what can we
do to fix it.

I am unsure if maybe the corruption caused this (as the recovery partition and the MBR partition were both lost). I reformatted the recoveyr partition into a NTFS drive since I couldn't recovery that partition by itself.

I dont have access to that laptop at the moment as the user took it on vacation till next week but was looking into inputs as to what I can do to resolve this.

I also checked the system logs and it shows "windows was shutdown uncleanly" and such but we did shut it down using the normal windows shutdown button and restart button, both of which cause this error.

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Greetings Gents

? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

A:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -


nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -


4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip

If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .





Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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Hi, My apologies for asking something which has been asked and answered in many variations, but none of which has helped much.

I have three Win7 Home Premium x64 PCs called BoyToy (my main PC), Salsa, and Polka, all of which are wired to a D-Link DIR-655 router. I want to wake and shutdown Salsa and Polka from BoyToy using Aquila?s WakeOnLan utility (which can also control non-Windows PCs) or something similar.

After enabling the BIOS and Win7 settings, I?m able to ?Wake On LAN? both computers from BoyToy (yeah!) but I?m stuck on the Shutdown side?and I?ve tried many different combinations of utilities and settings.

Most recently, I?ve run Aquila?s Listener (part of their WOL utility) on Salsa with its Win7 firewall turned off and no AV running. Listener detects WOL messages sent from BoyToy (not surprising since WOL works) but it doesn?t detect Shutdown messages. From BoyToy, I?ve sent the shutdown message to different router addresses (,,, and Salsa?s address) and the results are always the same: WOL detected; shutdown not.

I?m stuck because I don?t even understand how Shutdown is supposed to work in Win7. I?ve found lots of WOL documentation but not for Shutdown. I assume it?s totally different than WOL since the computer to be shutdown is awake so it has an IP address, the Shutdown message contains timer info, warning text, etc.

I?d really appreciate it if someone could explain to me how Shutdown is sup... Read more

A:Home Prem WOL works, Shutdown doesn't. How's Shutdown meant to work?

Welcome to the Seven Forums.

Let's try the software that is built into Windows.

Click Start, click All Programs, click Accessories, and click Command Prompt.

Type shutdown /i to display the Remote Shutdown dialog box (Shutdown.exe).

Under Computers, click Add to enter computer names, or click Browse to open the Find Computers dialog box.

Under What do you want these computers to do, click Restart or Shut down.

Source: Restart or Shut Down a Remote Computer and Document the Reason

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Hey folks. I would appreciate if you could lend a hand with this issue, as I haven't had any luck so far.
My PC has been restarting instead of shutting down when I initiate a shutdown. I did a clean boot and tried it, as well safe mode, and it still replicates the problem. The BSOD I occasionally get before the restart is KERNEL_SECURITY_CHECK_FAILURE
Even though the BSOD doesn't show up every time, I am getting a minidump each time it restarts with the KERNEL_SECURITY_CHECK_FAILURE error. I've included the two most recent minidumps for analysis if it helps solve the problem.

Minidump 1: http://speedy.sh/WM23P/092014-21796-01.dmp
Minidump 2: http://speedy.sh/4UXvm/092014-24046-01.dmp
Where do I go from here?
Much obliged for your help,

A:Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

Have you made sure that you have all your windows updates?

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We have a lenovo t440s laptop that had a failed harddrive. We manage to clone the drive but because of how bad the failure was, part of the mbr partition and the lenovo recovery partition was lost.
i manage to repair the mbr partition by using a Windows 7 DVD and using fixmbr, fixboot and rebuildbcd command from the recovery console to get the machine up and running.
We didn't see any other issue however whenever we shutdown the laptop or do a reboot for windows, it will say that windows did not shutdown properly  when it boots back up and to select start windows normally or repair mode.
The other strange issue I notice was that when using the windows 7 dvd repair option, it does not detect the OS installed when you get the GUI box. It does detect it when i did the rebuiltBCD option even thought it corrupted boot the second time I ran the command and to again reboot into the dvd and rerun it a third time allowing me to get into the machine.
Any ideas how I can resolve the windows did not shutdown properly error.
I could reinstall windows but since the machine came with Windows 8 media with downgrade to windows 7, I dont want to use a genuine dvd to reinstall it since i am not sure if it will even work.
People told me to just upgrade to Windows 10 but i cannot do that at the moment for this client of ours that has this issue.

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My Product Name is HP Pavilion g6 2301 ax Notebook PC Operating System : Windows 8 64-bitProcessor : AMD A8-4500 APU with Radeon(tm) HD Graphics 1.90 GHz Promblem is since from 2 months my pc is making Shutdown Automatically and the immediatelywhen i am starting the PC getting the message as "THERMAL SHUTDOWN OCCURRED" and The system bios has detected that your Notebook PC was put into shutdown and restarting normally. so i willing to have a better solution for solving this Problem by further problems.and i should also want to know why it is occurring/happening like this. this may cause harmful to PC?what to do by escaping or to solve this problem. waiting for your Communication

A:Sudden Shutdown Occurs and display THERMAL SHUTDOWN OCCURRED...

Hi FARHEEN. You are definitely experiencing overheating. This can be caused by a non-functioning system fan, or if the air ducts are blocked. Overheating can reduce the life of your computer, so you will want to resolve this as soon as you can. Here are a few troubleshooting documents you can use to help you.

Troubleshooting an Overheating and Auto Shutdown Issue

Reducing Heat Inside the PC to Prevent Overheating:


If they do not resolve the issue, you will want to contact Phone support.

HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl

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Hello all!

I seem to be having an annoying error alert for an error that, as far as I can tell, never occurred.

When I shutdown my computer (through start -> shutdown....as I always have), it shows the vista shutdown screen then the computer powers off, like it always has.
But, when I power back up and log in, I get an alert stating the following:

Windows has recovered from an unexpected shutdown.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 4105

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8D728267
BCP3: 803CCC04
BCP4: 803CC900
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1Click to expand...

This problem began to occur this past week, and I think is a result of 6 windows vista updates installed on Sept.10. Four updates were listed important (two recommended were for my Windows Mail software and a general update to resolve application compatibility issues - KB954366) and are logged as being successfully installed in my update log.

I don't really want to have to uninstall windows updates, unless absolutely necessary.

Is there any other likely reason for this notification to pop up on startup after a completely normal shutdown?

Thanks in advance for any help.


Here are my system specs:
Processor: AMD Athlon 64 X2 Dual Core 6400+
RAM: 3GB Comstar DDR II 667/533
HDD: Western Digital 250GB
DVD: LG 20x Super Multi Security DVD Rewriter wi... Read more

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I've browsed through a few threads on here, and because of that, I was able to figure out how to disable fast startup (which allows me to listen to the startup sound), but also replace it as well since I believe by default, there is no startup sound in Windows 10.

However, this isn't the same with the shutdown as every time I turn off my PC or restart my PC, there is no sound that plays.

I've customized both the startup (which works) and shutdown (which does not work) as well and enabled the Logon and Logoff sounds in the Sounds menu as well. I used the same sound for Logoff and Logon as well. For Exit Windows as well, I used the shutdown sound and I also checked Play Windows Startup sound too.

Anyone know how I can change this so I CAN hear it when I restart or turn off my PC? Minor customization options like this is what made Windows 7 and below so great, and to see this absent or hidden from Windows 10 and Windows 8.1 is rather disappointing as I feel that I am not able to customize my own computer, possibly at least without some form of a workaround.

Thank you.

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New laptop lenovo ideapad from january i run a lot of programs for engineering on it works great. But it seems after a while online listening to music and browsing flash/shockwave whatever begins to crash if i exit out of chrome i cannot re open but i can open ie. running mcafee enterprise and antivius and have a malware detection program i've had similar setups in the past and never had much of a problem or at least anything i couldn't handle myself. so when i go to restart after these problems it sits at the shutdown screen and the swirl timer keeps swirling until i get pissed and force shutdown holding the button. is this a problem with win 7 os or is there something still running in the backround that i can't seem to find?

A:windows 7 restart or shutdown stays at shutdown screen

Welcome to the Seven Forums.

Just as a test, uninstall McAfee antivirus tool and install MSE.

You might also try shutting down after a clean start:
Troubleshoot Application Conflicts by Performing a Clean Startup

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EDIT: 11/21 The latest thing it says is windows did not shut down successfully because the system stopped responding. Anyone?
After PC is left unattended more than an hour or so it gets a black screen with no error messages, but the CPU and fans are powered up. I must power off and cold start. Usually it takes 3 or 4 tries to get a successful boot, and when I do I get a message that says windows did not shutdown successfully.

The windows error log says the problem is shut down unexpectedly, event name bluescreen, OS version 6.1.7601.2.1.768.3 Locale ID 1033. (Windows Home Premium)

I have all power, sleep, and hibernate options set to never. I have run the memory test and it is OK. I have also run a windows integrity scan which said no corruptions in windows integrity.

I'd really appreciate a hand with this issue. Thanks.

Edit: Although at the top of the post I said "after an hour or so" that is not always so. A more accurate description would be after leaving the PC unattended for several hours.

A:Shutdown Unexpectedly, & Windows Did Not Shutdown Successfully Errors

EDIT: 11/21 The latest thing it says is windows did not shut down successfully because the system stopped responding. Anyone?

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Hi guys if i remote into my XP box everything is fine except when i shut down using a shutdown shortcut and other shutdown utilities no matter what after i get booted off the remote session the computer looks like its shutting down then stays on for a few seconds then a BSOD appear. I have been trying to figure out why for the past week and no solution so im hoping someone can chime in.

The problem is only on remote if i shut down locally never a single BSOD and no hardware has changed. No driver issues. ive read and tried all the usual solutions. Need someone here to chime in on specifics.

Ive also tried to remote in with bare minimum and no go. same thing.

A:Remote desk shutdown causes BSOD but not local shutdown?


Still follow these instructions - hopefully the info will give us a clue: http://www.techsupportforum.com/f217...ml#post2545708

Attach the .zip file to your next post in this thread.


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Hi guys,

I have a problem , from a few days now I have these BSOD, and could not imagine why, can't remember if I installed anything wrong. Maybe you can help i will attach the archive so I hope it will work. I tried to uninstall the video driver, didn't help.

error is Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
(founded and match my case it dosent write anything else down of the error. could it be because of same issue that i found in a guy's post ?). this is what i found in his post
Dump File : Mini100811-01.dmp
Crash Time : 8/10/2011 7:00:42 ??
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
Caused By Driver : hal.dll
Caused By Address : hal.dll+bead
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+5ad54
Stack Address 1 :
Stack Address 2 : ntkrnlpa.exe+2da7da
Stack Address 3 : ntkrnlpa.exe+2da46d
Computer Name :
Full Path : C:\Windows\Minidump\Mini10... Read more

A:BSOD after shutdown, error 0x00000d1, shutdown not complete

Hello Johny, for a Stop 0xD1, we need to see the crash dumps to have the closest look. The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. If anything is there, upload it. If not, wait for the next system crash. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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