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Unable to access arrow keys or any controls in Error Recovery Console or access BIOS

Q: Unable to access arrow keys or any controls in Error Recovery Console or access BIOS

Hi I sure am hoping someone can help me with this. First my specs
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Ultimate , Service Pack 1, 64 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, AMD64 Family 15 Model 107 Stepping 2
Processor Count: 2
RAM: 4094 Mb
Graphics Card: ATI Radeon HD 4800 Series , 512 Mb
Hard Drives: C: Total - 476835 MB, Free - 366308 MB; E: Total - 99 MB, Free - 61 MB; F: Total - 238472 MB, Free - 5158 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-MA770-DS3, x.x,
Antivirus: AVG Anti-Virus 2011, Updated and Enabled

I am having some errors causing crashes on occasion. Thats not what I am here for today though I can deal with that later. When my comp starts to reboot I can't seem to access BIOS, if I can access the Boot Order by hitting F12 I have no control whatsoever on the choices no up or down or even hitting enter works. Also when I go into Error Recovery Console the same thing no controls whatsoever I can make, no arrow keys or hitting any keys work and I have to just sit there and let it choose whatever it defaulted to. I have re-installed Windows 7 but the problem persists. Would really appreciate your help.

RELEVANCY SCORE 200
Preferred Solution: Unable to access arrow keys or any controls in Error Recovery Console or access BIOS

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Unable to access arrow keys or any controls in Error Recovery Console or access BIOS

I would suspect that your bios is not loading the keyboard or mouse, except for your only reference to the error recovery console? Do you mean you have the controls elsewhere, but not there?
But, if the loss is general, the quickest way is to reset the bios. You would normally do this by locating the small bios battery on the motherboard. Remove this and, in its vicinity (better if you browse or refer to a manual for the motherboard!) there will be a small three pin tag, with a joiner across two of the pins. Move the joiner to the other two pins for about one minute, This will return the bios to defaults. If you cannot locate this pin, you will have to leave the computer, with the battery out for quite a while - I would guess possibly over 24 hours, to reset the bios.
But, before, You do not say how you have tried to access the bios? (DEL on startup: F2 on startup are two choices)

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RELEVANCY SCORE 100

O.K. guys this is a weird one...

What happened is that one day I went to turn my computer on (XP Home) and it would just sit on the Windows boot screen(ya' know the one where the little orange dash is going)...I thought it was just taking a while to boot but after leaving it there for like 5 minutes I knew something was up...Sooo, naturally I tried to boot into safe mode but that would hang on agp440.sys... At this point I figured I would try the recovery console and just do a repair...NOPE! I booted from my XP Home cd and it does not give me the option for recovery! It says " This computer is already in the process of being upgraded. What do you want to do?" Then it gives me 3 selections...

* To continue the current upgrade press ENTER

*To cancel the current upgrade and install NEW version of windows press F10

*To exit setup without installing press F3

Well thats fine and all but when I press ENTER it says " INF file txtsetup.sif is corrupt or missing status 14"

Setup cannot continue, press any key to exit....

Well I did some googling and the main response to that error was that there was a scratch on the cd... Problem is that my cd is PERFECT and I mean not a scratch on it! I was not shure what to do so I asked around and a friend of mine has a the full version of XP Pro...He said I could go ahead and try it but I would not be able to register it or get any updates unless I buy a valid licence....No problem, I was about to buy XP Pro anyway ... Read more

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RELEVANCY SCORE 100

O.K. guys this is a weird one...

What happened is that one day I went to turn my computer on (XP Home) and it would just sit on the Windows boot screen(ya' know the one where the little orange dash is going)...I thought it was just taking a while to boot but after leaving it there for like 5 minutes I knew something was up...Sooo, naturally I tried to boot into safe mode but that would hang on agp440.sys... At this point I figured I would try the recovery console and just do a repair...NOPE! I booted from my XP Home cd and it does not give me the option for recovery! It says " This computer is already in the process of being upgraded. What do you want to do?" Then it gives me 3 selections...

* To continue the current upgrade press ENTER

*To cancel the current upgrade and install NEW version of windows press F10

*To exit setup without installing press F3

Well thats fine and all but when I press ENTER it says " INF file txtsetup.sif is corrupt or missing status 14"

Setup cannot continue, press any key to exit....

Well I did some googling and the main response to that error was that there was a scratch on the cd... Problem is that my cd is PERFECT and I mean not a scratch on it! I was not shure what to do so I asked around and a friend of mine has a the full version of XP Pro...He said I could go ahead and try it but I would not be able to register it or get any updates unless I buy a valid licence....No problem, I was about to buy XP Pro anyway ... Read more

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RELEVANCY SCORE 100

I'm trying to access my Win XP cd recovery console and it asks for administrator password and my administrator password is not being accepted. My windows has a corrupted boot sector. I can access all my files by slaving the drive from another computer. Can you please help? thanks
 

A:Unable to access winXP recovery console

The password it wants is set during the install of XP, it's not the same as the one you use to login, you probably never set one so just pressing Enter should work.
 

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RELEVANCY SCORE 94.4

Hey everyone, I'm having trouble restoring win xp pro on this computers hard drive. The computer won't boot to windows xp and gives the error: "windows cannot start because the following file is missing or corrupt": windows/system32/config/system

So I thought that I could fix it by accessing the recovery console and executing the chkdsk /r command. But when I ran through the setup cd I get the blue screen of death with the error: STOP 0x000007B followed by some other numbers. I checked the hard drive with drive fitness software but it said the drive was normal.

I went ahead and deleted the master boot sector and tried running the windows setup cd but I got the same error again. I'm guessing I'm going to have to wipe the hard drive completely and install xp again. Does anyone have any other suggestions? Thanks.

Here are the system specs: HP probook 4710s Windows XP Professional

A:Cannot access recovery console on win xp error 0x7b

Did you run the Short and the Long test with Drive Fitness? Many drives will pass the short test but fail the long test. The Long tests is the same as doing chkdsk /R
As for the BSOD, boot into Setup (Bios) go to HDD's or SATA change the HDD mode from AHCI to IDE. ATA or Compatibility Mode.

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RELEVANCY SCORE 93.2

Dell Dimension 8400
Windows xp serivce pack 2

I receive an error message c_437.nls missing or corrupted. I booted with windows boot cd and go into recovery console. When I try to copy the file c_437.nls from windows boot cd to windows system 32 directory to overwrite the file.
When I try this i get access denied. How do I logon as administrator to fix this file in recovery console. I don't have a password for my administrator account.
Someone please help me.
 

A:error c_437.nls can't access denied in recovery console

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RELEVANCY SCORE 83.2

Hi, I have a desktop that gives me the faulty boot.ini and hal.dll is missing or corrupt error.
I have a windows xp CD and I can boot to it.
When I boot to the XP CD I do not have the option for recovery console.
I have the option to hit F6 for raid, and F2 for automated recovery(Floppy Disk) and then it loads to partitions to install windows.

There is only the option to delete partition, install windows, and F3 to exit.

I also have a DVD of Hirens Boot CD, which I can boot to Mini XP to access files in C:

I tried running the [;this is not the command bu close to it; (ctfsof)] /rebuild option in C:\ from mini windows xp and it didn't recognize the command

Can someone please help me?

I can try a different windows xp dvd, or maybe there's something else I could do from Hirens that someone might direct me to.

A:Can not access Recovery Console

First off, we will not assist you with Hirens Boot CD.

Is the data needed? Can you not just reinstall Windows?

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RELEVANCY SCORE 83.2

As the title states, I can't access my recovery console on boot-up from the XP cd. There is no "welcome to Windows setup screen", all I get starting up is a screen displaying how much space I have on your HD and what partition you want windows to be installed on. I have Windows XP Home SP2 which was included with my computer (Cyberpower Xplorer8000 notebook), is there something wrong with this version?

A:Can't access recovery console!

Hi JMCheng,

Are you signed on as an administrator?

Have you tried pressing the "F10" or "R" key after loading the CD just to see if maybe Recovery Console will open anyway?

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RELEVANCY SCORE 83.2

How to get into Windows XP recovery console without a Windows XP CD.Question:How to get into Windows XP recovery console without a Windows XP CD.Additional information:Users who have purchased their computer from an OEM or with a pre-installed version of Microsoft Windows XP may get a Recovery CD or another non Microsoft Windows XP CD. Unfortunately these CD's often do not have the recovery console feature found with the standard Microsoft Windows XP CD.From;http://www.computerhope.com/issues/ch000635.htmQuestion;If the PC has had a new HD or a reformatted HD, but has a recovery Console installed,will this method still work ?

A:Can you access the Recovery Console ?

I suggest you download the recovery console disc[direct download]. Then burn that file onto a disc. Boot off the disc, and select R to enter the recovery console.~powerjuce

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RELEVANCY SCORE 83.2

I need to get into the reocovery console to fix my master boot record but when it askes for my admin password, i enter what it should be but it doesnt work, ive tried leaving it blank and tried other passwords, and nothing. is there a way around the password fto run fixboot and fixmbr?
Thanks
 

A:Recovery console access

If you are still able to boot to Windows there is.

But if not, and if just hitting enter doesn't get you in -- well you could try one of the password delete options available.

http://home.eunet.no/~pnordahl/ntpasswd/editor.html

It is recommended that you take the option to delete, not change, passwords.
... I see the claim that the new bootdisk version has an option to tell the recovery console not to ask for a password -- this is the registry edit that would normally be done from Windows -- I have no idea if it works, since I've not had occasion to use one of these disks.
 

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RELEVANCY SCORE 83.2

I am attempting to load the recovery console on an XP Pro computer that will not boot. There is no password for the Administrator, yet when I hit return, it indicates an invalid password. Microsoft indicates that this can occur when "Sysprep" was used on the computer. They offer a file download to work around the issue. Has anyone used this file? I've downloaded it, but am not sure what to do with it. XP was installed by the manufacturer (Dell).
 

A:access to Recovery Console

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RELEVANCY SCORE 82.4

I recently cloned a new hard drive for my laptop. When I installed the new one Windows would not start becasue it said tat hal.dll was missing. I corrected this with editing the boot.ini, but know I get an error saying that C_437.nls is missing or corrupted. I did a search on this site and point this posting:

http://forums.techguy.org/windows-nt-2000-xp/475494-following-file-missing-corrupt-windows.html

It was a HUGE help, but now I get this error in th Recovery Console.

C:\WINDOWS>COPY C:\I386\C_437.NLS C:\WINDOWS\SYSTEM32
Access is denied.

When I start the recovery console it asks me for the administrator's password, but I just press enter because I don't believe there is one. I'm the only who uses the computer and I don't use passwords. Am I typing something wrong?
 

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RELEVANCY SCORE 82.4

Hello,
I received really great assistance from this forum once in the past and have been helped many times by reading through other people's posts. I've been doing some reading on my current issue but have run into a road block and I'm hoping someone can help me out.
I recently turned on my Dell Precision 380 running XP Professional and it immediately ran a CHKDSK. The CHKDSK made it to "CHKDSK is verifying indexes" and it froze at 4% for a few hours. I did a hard restart and the CHKDSK began again and again made it to "CHKDSK is verifying indexes", this time freezing at 2% where I let it sit for a couple days with no progress. I did a hard restart again and now when I try to start Windows normally I get the Windows splash screen for about ten seconds and then BSOD. Most often the tech info provided is:
*** STOP: 0x0000007E (0xC0000005, 0x8054AFCB, 0xBA56AFD0, 0xBA56ACCC) Codes in parentheses usually change.

I've also recorded BSODs with the following groups of information:

*** STOP: 0x0000007E (0xC0000005, 0xB0021679, 0xBA56B570, 0xBA56B26C)
***savrt.sys ? Address B0021679 base at AFFFC000, DateStamp 43a78790
The problem seems to be caused by the following file: navex15.sys
PAGE_FAULT_IN_NONPAGED_AREA
***STOP: 0x00000050 (0xE3AF7000, 0x00000001, 0xAFBFB7B9, 0x00000001)
***navex15.sys - Address AFBFB7B9 base at AFB92000, Datestamp 48a4f3b2
The problem seems to be caused by the following file: savrt.sys
PAGE_FAULT_IN_NONPAGED_AREA... Read more

A:BSOD + Can't access recovery console

1) Reset the admin password: https://www.google.com/search?hl=&q=savrt.sys&sourceid=navclient-ff&rlz=1B3GGLL_en-GBUS430US394&ie=UTF-8#sclient=psy-ab&hl=en&safe=off&rlz=1B3GGLL_en-GBUS430US394&source=hp&q=reset+admin+password+xp&pbx=1&oq=reset+admin+&aq=3&aqi=g4&aql=&gs_sm=c&gs_upl=38982l41510l0l44428l14l9l1l1l1l0l619l1774l1.6.1.5-1l11l0&bav=on.2,or.r_gc.r_pw.,cf.osb&fp=47c17a18bfdc245c&biw=1280&bih=6152) Boot to the recovery console and run chkdsk /r3) Completely uninstall Norton anti virus (it's causing the blue screen errors for some reason) and either replace it with another av or do a fresh install of the same product.https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

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RELEVANCY SCORE 82.4

Attempted to repair corrupted System32 Registry file in XP Home. Could not repair thu setup, access denied when tries to follow MS Support Article Q307545 and the copy of files in DOS.
Need another method of repair to registry or way to access ...
 

A:Access denied to Recovery Console

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RELEVANCY SCORE 82.4

I’ve got an older laptop (IBM Thinkpad R51) that won’t boot into Windows XP. When I try to boot normally, it hangs on the black XP screen. When I try Safe Mode, it hangs on agp440.sys. When I try to boot from the XP CD, it hangs on “Setup is Starting Windows.”I ran Memtest86+ and several hard drive scanners of off UBCD, all came back clean. I can boot off an Ubuntu Live CD just fine, no problems at all – access hard drive, browse the internet, everything.I tried several bootup discs to get me to the Recovery Console, but nothing that I tried worked – most either wouldn’t boot at all or would hang. I heard about the “F5” trick (regarding ACPI) when booting from the Windows XP CD, and tried all the options available from that and ONE TIME it booted into the recovery console (choosing ACPI PC). However, I didn’t utilize this opportunity properly, and have since been unable to replicate the results.Also tried disabling everything in the BIOS before starting up, and removing HDD, CD drive, RAM – no help. I’m out of ideas. I’m not against formatting the HDD and reinstalling XP, but I’m not sure if I’ll be able to reinstall it, as I currently can’t properly boot the install CD.Can anyone help? Can I do anything in Ubuntu to diagnose/repair Windows?

A:Can't boot or access Recovery Console

Well...seems strange that you can boot an Ubuntu CD and run Memtest from CD...yet you cannot boot any apparently bootable Windows media.

That would compel me to finger the media as possibly faulty/dirty/damaged.

Louis

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RELEVANCY SCORE 82.4

Hi, newbie here, my problem is (to cut a long story short) that I have some dodgy .dll files, messing up my computer (XP) and preventing me from installing anything (not fun when the my computer fixer guy has reinstalled windows, failed to fix it, charged me fifty quid for the privelege, and left me with next to no software on it - not even word).

i bought a very informative xp troubleshooting manual yesterday, and i can see my only option is to replace the files using the windows recovery console (I cant replaced them from within windows as its always using them).

However, when I try to access the recovery console (in the manner advocated by my book, windows help, and numerous internet pages), by booting up from my recovery cds, and pressing R, i get taken to system recovery, a user friendly interface displaying 3 options for reformatting the whole system, and nothing else. this is obviously not the command prompt interface for the recovery console that i was expecting to be faced with.

The only solution for this i can find is to install the recovery console, so that it appears as an option when i boot up. however, the corrupt dlls are stopping me from installing ANYTHING (it has previously been upset about kernel32.dll, but in this case it doesnt like advapi32.dll, which i will also replace if i ever get into the recovery console).

Any help in this would be much appreciated, as i have been trying everything to fix this (I have a new game that i am DESPERATE to play),... Read more

A:cant access windows recovery console

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RELEVANCY SCORE 82.4

Hi,
I need to access a local network connected disk from the command prompt within the System Recovery Options menu on the Windows installation disc. My Net Use command works OK from the standard command prompt on the administrator id but it fails in the recovery environment:
Net Use T: \\EXTERNALDRIVE\Public\Backup-Music\American-Light-Music\Classics
Unfortunatly when I tried the command from the recovery environment I got:
Work Station Service has not been started Net Helpmsg 2138 .
I need advice on how to start the work station service from the command prompt.
Thanks
Frank GC
Win Vista Ultimate 64 bit SP2

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RELEVANCY SCORE 82.4

I am getting a BSOD related to Avast software, and I know I need to reinstall windows. I cannot access any portion of the recovery management console. There are no restore points. I try to get in to do a resinstall and it says the drive is locked. any ideas of how to work around this? I have an Aspire 1 E 522

A:I try to access my recovery management console and...

Have you tried holding Alt+F10 at boot? If it says the HDD is locked, you may have a failed HDD.

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RELEVANCY SCORE 82.4

I am getting a BSOD related to Avast software, and I know I need to reinstall windows. I cannot access any portion of the recovery management console. There are no restore points. I try to get in to do a resinstall and it says the drive is locked. any ideas of how to work around this? I have an Aspire 1 E 522

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RELEVANCY SCORE 82.4

I am trying to access the windows recovery console on the xp setup disk.

However when I boot up the windows setup disk, it loads the files and goes straight to the menu where I have to choose which partition to install XP on.

How do I get into the recovery console?

The reason I am using recovery is because I have got a

Error Message: Windows Could Not Start Because the Following File Is Missing or Corrupt: \Winnt\System32\Config\System

when starting up the computer.
 

A:How do you access windows recovery console?

Hi ... Have a view at this website below , just click on the link

http://www.simplyguides.net/guides/recovery_console/recovery_console.shtml

HIH
 

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RELEVANCY SCORE 82.4

Using WinXP SP3 install CD, I was trying to repair hap.dll file due to missing or corrupt. Computer will not boot until this file is fix. I booted using the install CD. Using the repair instructions, I always get access denied. Upon futher research, I discovered you can repair DLL files as administrator. However, when entering repair, I do not get the option to logon as Administrator. If I use Logon, it does not ask for user or password.

This computer has only one Windows OS on the hard drive. Partition 1 has Dell diags and partition 2 is the OS and user data. I would prefer to fix the DLL file than reinstall everything. Please help!!!

Thanks!!!!!

A:Win XP SP3 recovery console gives access denied

Boot off of the Windows Disc Or download the Recovery Console ISO. Burn it to CD with IMGBurn Boot off of the newly created CD and get to the Recovery Console. Here type chkdsk /R and press enter. The Check Disk utility will try and fix any file errors.

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RELEVANCY SCORE 82.4

I have had a problem with the missing file windows\system32\config\system and I have tried the fixes outlined on microsoft.com, however I am encountering a problem. When I go into the recovery area it does not ask me which version I want to use and doesn't ask me for a password. Then when I type a command it tells me 'access is denied'. I have gotten some commands to work (ie chkdsk, chkdsk /r fix, and fixboot). Also, when it wants me to type a command it has C:\> before it and doesn't mention windows anywhere. I would really appreciate it if someone would help - there are a few files on the computer that I would really like to keep! thanks.
 

A:'Access is Denied' in Recovery Console

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RELEVANCY SCORE 82.4

Where to begin...I'll iterate what I've done so far.

This saga has been going since Friday when I found that upon getting to the Windows logon screen after rebooting it wouldn't let me in. None of our user accounts have passwords, so we'd just click our name and go on in to the desktop.

Prior to rebooting I'd downloaded AVG8 and on an anti-virus forum it suggested disabling the Resident Shield as it is a resource hog. Yes, I experienced that. Following instructions on that site I disabled the relevant entries. Then I noticed entries of a trojan I have on the PC and disabled them. Scrolling further there were blank entries with (and without) File Not Found, so I deleted them. I'm pretty sure that's when my problems logging in began.

When I rebooted I wondered why it was taking ages to get to the user account screen to select a user. Finally it gets there but instead of just clicking a name and going ahead, it drops down the password box and insists I enter one. Knowing I don't have any I just hit Enter. I was presented with "Have you forgot your password," so I did Ctrl-Alt-Del twice, entered Administrator in the next screen and again hit enter as there's no password. It wouldn't accept that.
The only account I could get in with was Guest.

Using the laptop I Googled for information, help, anything I could find.

I downloaded and used Ophcrack to see if maybe (hopefully) a trojan had changed the passwords. Copying down the hashes I matched them with li... Read more

A:Cannot access Recovery Console (scroller)

I can't edit my post. Was just going to insert near the bit about AVG8 that the program I was using to disable resident shield was autoruns. All my login problems began with that program when I inadvertantly removed entries I thought were related to my trojan.

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RELEVANCY SCORE 82.4

Hello,
I received really great assistance from this forum once in the past and have been helped many times by reading through other people's posts. I've been doing some reading on my current issue but have run into a road block and I'm hoping someone can help me out.
I recently turned on my Dell Precision 380 running XP Professional and it immediately ran a CHKDSK. The CHKDSK made it to "CHKDSK is verifying indexes" and it froze at 4% for a few hours. I did a hard restart and the CHKDSK began again and again made it to "CHKDSK is verifying indexes", this time freezing at 2% where I let it sit for a couple days with no progress. I did a hard restart again and now when I try to start Windows normally I get the Windows splash screen for about ten seconds and then BSOD. Most often the tech info provided is:
*** STOP: 0x0000007E (0xC0000005, 0x8054AFCB, 0xBA56AFD0, 0xBA56ACCC) Codes in parentheses usually change.

I've also recorded BSODs with the following groups of information:

*** STOP: 0x0000007E (0xC0000005, 0xB0021679, 0xBA56B570, 0xBA56B26C)
***savrt.sys ? Address B0021679 base at AFFFC000, DateStamp 43a78790
The problem seems to be caused by the following file: navex15.sys
PAGE_FAULT_IN_NONPAGED_AREA
***STOP: 0x00000050 (0xE3AF7000, 0x00000001, 0xAFBFB7B9, 0x00000001)
***navex15.sys - Address AFBFB7B9 base at AFB92000, Datestamp 48a4f3b2
The problem seems to be caused by the following file: savrt.sys
PAGE_FAULT_IN_NONPAGED_AREA... Read more

A:BSOD + Can't access recovery console

1) Reset the admin password: https://www.google.com/search?hl=&q=savrt.sys&sourceid=navclient-ff&rlz=1B3GGLL_en-GBUS430US394&ie=UTF-8#sclient=psy-ab&hl=en&safe=off&rlz=1B3GGLL_en-GBUS430US394&source=hp&q=reset+admin+password+xp&pbx=1&oq=reset+admin+&aq=3&aqi=g4&aql=&gs_sm=c&gs_upl=38982l41510l0l44428l14l9l1l1l1l0l619l1774l1.6.1.5-1l11l0&bav=on.2,or.r_gc.r_pw.,cf.osb&fp=47c17a18bfdc245c&biw=1280&bih=6152) Boot to the recovery console and run chkdsk /r3) Completely uninstall Norton anti virus (it's causing the blue screen errors for some reason) and either replace it with another av or do a fresh install of the same product.https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

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RELEVANCY SCORE 82

bios gives keyboard error. keyboard and mouse will not function and I can not get into windows . Is there away to access Bios on startup? Also is there a Bios file available to flash  the bios? the system will continue to the windows splash screen but with no keyboard there is no way to loginDoesn't look like any body in this forum has a clue about this problem.   disappointing waste of time 

A:bios gives keyboard error unable to access windows

Hi @bsmar,  May the Forums be with you! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are having a problem with an unspecified keyboard error, and are looking for a possible BIOS upgrade. I am happy to help with this. First you can find drivers and available BIOS files on the support page for your model: HP Pavilion 500-c60 Desktop PC. Be sure to select the correct operating system for your system first. What is the exact BIOS error you are getting related to the keyboard?Have you tried connecting a different keyboard, to your computer, and are you using a wireless or USB keyboard?  Otherwise if you are looking for more immediate or interactive support you could try contacting phone support. In that case please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Please let me know what you decide, or if the BIOS files I directed you to resolve your issue, then please mark this post as a solution. Kudos would also be appreciated.  

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RELEVANCY SCORE 81.6

Window 7 Home Premium 64-bit

Had a dual boot Win 7/Ubuntu 10.10. Got rid of ubuntu by deleting the partition it was on and extended the Win 7 volume. All of this done in Disk Management. At the end Disk Management showed that space now part of C drive. I restarted to check that the grub bootloader was no longer running startups and I get the Windows 7 startup screen and then the message "Windows configuring... Do not shut down computer". After running approximately 3 minutes appears a black screen with the following: error: no such partition. grub rescue > blinking cursor. I restart and get the error message immediately. Now for the bad part!
I purchased the computer (ASUS UL30-A) with Win 7 OEM and there is no install disk because the computer has no DVD/CD drive. To fix the MBR I need to access the recovery console, but have absolutely no way to get to the RC that I know of. If anyone has suggestions I would really appreciate it.

A:Access Recovery Console without install disk

Reboot the computer and tap the F8 key repeatedly to see if you have the Repair Console on Advanced Boot Options menu.

If so, run Startup Repair repeatedly If not you can find or download a Win7 REpair CD or Installation DVD to write to flash stick using WinToFlash.
Boot it to run Startup Repair repeatedly after making sure WIn7 or it's 100mb boot partition (preferred) is marked Active: Partition - Mark as Active

Another option would be to run factory recovery from it's partition at boot if you still have the Recov partition. Or clean reinstall using Win7 installer from flash stick: Reinstalling Windows 7

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RELEVANCY SCORE 81.6

For a few weeks now, my computer has been giving me trouble -- it restarts often, without warning, and about 2/3 of the time it restarts and looks like safe mode, with the lowest graphic settings possible. When it is "working", it will sometimes randomly crash applications, and frequently shuts Windows Media Player or won't play any sound at all. Using the computer's system recovery did not fix anything. I ordered recovery discs from HP, and used them, but during the recovery, several 'extraction error' messages popped up about various files, and while the recovery went through and let me use the machine, it didn't fix any of the problems.

As of last night, the computer will no longer load, giving me the message "Windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM". I've looked around and it seems this could be fixed by loading the Recovery Console, but this is where I've run into another problem: I don't have a full XP install disc, just the recovery disc, and when I load that, it only gives me the option to perform the system recovery. No command prompts, no recovery console.

I tried a system recovery, but it gave me 11 extraction problems in the process, including telling me it couldn't open WINDOWS\system32\config\system, among others.

From everything I've read, this problem either stems from the fact that a) there is a major virus of some sort on there, b) there is a memory problem, o... Read more

A:Problems booting / Access Recovery Console

Quote:





Originally Posted by tedweiland


I tried a system recovery, but it gave me 11 extraction problems in the process, including telling me it couldn't open WINDOWS\system32\config\system, among others.




This would lead me to believe that this is a hardware problem. Possibly memory.

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RELEVANCY SCORE 81.6

I had a sound prob om my main comp - changed the speakers - still bad - installed an old sound card - totally messed up the config/system file. I have tried to access the recovery console from four different CD copies but it STOPS as soon as I click on "r". I cannot even install from scratch - the same STOP pops up.

My system is XP pro pack 3 - SATA Hard drive

Thanks in advance
 

A:Solved: recovery console - cannot access it even with disk

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RELEVANCY SCORE 81.6

Hi,

Yesterday my anti-virus software let me know a virus was trying to access my computer, had quarantined it and asked for a reboot of my Portege M200 to remove it completely. On rebooting, the notebook did not actually reboot and just hung. It gets past the Toshiba window and hangs. I have tried starting it in safe mode but to no avail. It starts loading files and hangs at a particular system file which is obviously now corrupt. I tried to get into my recovery console using Windows XP recovery disks but was unable to do so. The threads on this forum have been helpful however I have still not solved the issue.

I have my product recovery DVD-ROM but I am scared to use it as the warning coming with it says that reformatting will lose all of my work and I am not sure if it will automatically reformat my hard drive (as I have no back ups of my work) or will I be given a choice? Also, I see from your forums that it will not actually repair any corrupt OS files. I have also seen files about making a ghost image to a floppy drive but I do not have a floppy drive on my Portege M200.

Can anyone please provide me with steps to solve this issue as I am 11 hours trying to fix this but to no avail!
Thanks

A:Portege M200 - Cannot access recovery console

You are right about recovery image. Recovery image is designed for clean OS only and there is no option for OS repair. What you can try is to obtain Microsoft WXP installation disc and start repair option.

I hope this will help you and you will be able to start preinstalled OS. If this will work at first back up all your important data.

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RELEVANCY SCORE 80.8

// STATS2200 Mhz2048 MB RamHP Pavilion dv5000XP Pro (Single Boot)// PROBLEMMy computer crashed during use. My wife says Firefox was the only thing she was using. "She did nothing abnormal." It simply crashed and rebooted. Since then, the computer is stuck in a never ending reboot loop.// BOOT OPTIONS[Start Windows Normally] The splash screen is shown for a second, the computer blue screens for half a second, and then the system reboots.I recorded the blue screen flash and got a screen shot. The technical info I get is as follows (hard to read, but here's the gist):*** STOP: 0x0000007g (....)*** sptd.sys - Address F72D7784 base at F7206000.... blah[Last Known Good Config...] Same issue.[Safe Mode (all three)] Hangs on sptd.sys for a bit and blue screens. Give me an option to ESC but that does nothing. Still reboots.I believe sptd.sys has something to do with a program I use called daemon tools. I have had it a year though. Not sure why there is a problem now.// SOLUTION ATTEMPTS[OS CD] It attempts to boot but then crashes during loading.Tech info:*** STOP: 0x0000007F (0x0000000D, 0x00000000, 0x00000000, 0x00000000)[Another OS CD] Same deal. Slightly different address.[Recovery Disk I made on purchase of PC] Blue screen again except I get a PAGE_FAULT_IN_NONPAGED_AREA[Many DOS boot disks] Useless because I forgot you can't see NTFS in Dos... *sighs*[MEMTest86 3.2 ISO] Well, I let the thing scan and it generated MILLIONS of errors during the RAM t... Read more

A:Infinite Reboot Loop. Can't Access Recovery Console.

Hi, i'm new here myself. Can't be of much help to you as i had a similar problem but could only resolve it with a clean install of windows xp home and lost everything on the HDD, there's a similar problem going on here in an earlier thread........http://www.bleepingcomputer.com/forums/t/69411/format-problems/Hope you can get your problem resolved.. Regards Mihangel

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RELEVANCY SCORE 80.8

// STATS
2200 Mhz
2048 MB Ram
HP Pavilion dv5000
XP Pro (Single Boot)

// PROBLEM
My computer crashed during use. My wife says Firefox was the only thing she was using. "She did nothing abnormal." It simply crashed and rebooted. Since then, the computer is stuck in a never ending reboot loop.


// BOOT OPTIONS
[Start Windows Normally] The splash screen is shown for a second, the computer blue screens for half a second, and then the system reboots.

I recorded the blue screen flash and got a screen shot. The technical info I get is as follows (hard to read, but here's the gist):

*** STOP: 0x0000007g (....)
*** sptd.sys - Address F72D7784 base at F7206000.... blah

[Last Known Good Config...] Same issue.

[Safe Mode (all three)] Hangs on sptd.sys for a bit and blue screens. Give me an option to ESC but that does nothing. Still reboots.

I believe sptd.sys has something to do with a program I use called daemon tools. I have had it a year though. Not sure why there is a problem now.


// SOLUTION ATTEMPTS
[OS CD] It attempts to boot but then crashes during loading.
Tech info:
*** STOP: 0x0000007F (0x0000000D, 0x00000000, 0x00000000, 0x00000000)

[Another OS CD] Same deal. Slightly different address.

[Recovery Disk I made on purchase of PC] Blue screen again except I get a PAGE_FAULT_IN_NONPAGED_AREA

[Many DOS boot disks] Useless because I forgot you can't see NTFS in Dos... *sighs*

[MEMTest86 3.2 ISO] Well, I let the... Read more

A:Infinite Reboot Loop. Cannot access Recovery Console.

I suspect you won't get a proper boot because of the memory you will probably need to replace it before you can go any further, once you do though here is a tut to remove daemon tools and get you back on track as this does happen quite frequently with that program when leaving images mounted and restarting.

(Link removed by Admin)

But replace the bad memory or you'll never know.
This can cause file corruption.

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RELEVANCY SCORE 80.8

I have an HP laptop "Pavilion za4300 with winxp pro.
(original XP home (disks) - upgraded to pro - from a school who provided the disks, I do not have original disks)

Won't boot up in normal or any safe mode options. (I'm stuck)
In normal mode I get a dialog box with the following message:
Lsass.exe - system error
"An invalid parameter was passed to a service or function" ok to continue...then reboots

In safe mode I get a dialog box with the following message:
Lsass.exe - system error
"When tyying to update a password this return status indicates that the values provided as the current password is incorrect."

I found lots of people with the same issue - specifically this link.
http://www.resellerratings.com/forum/tid40558/pp50/pn1/index.html

I've tried a lot of things, tried to recover to last known good config - same errors.

The only thing I've been able to do is boot from one on my xp pro cd and get to recovery console. I've followed an MS KB article - showing how to copy start-up files to tmp directory and then copy "original files" to simulate the startup options as originally defined way back when. But I'm still getting this error.

I'd like to try to do a manual restore - from recovery console, I can see C:\system recovery information .. but I can't access it. (hidden system files
I'm thinking if I can change the attributes on this folder then I can get in and manually copy the retore f... Read more

A:Solved: Lsass - rebooting - access only through recovery console

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RELEVANCY SCORE 80.8

Hello,

I have a problem with an XP Home machine. The machine was turned off before it was shut down completely and now it boots extremely slowly. Once it reaches the XP screen it loads normally and works fine. But between the BIOS screen and the XP screen it sits at a black screen and takes 10 minutes to do anything. I can hear the fan speed going faster and slower as if its trying to do something but nothing happens for a long time. If I try to boot into safe mode, it will do the same thing and it takes each driver a minute or two to load on the screen. Sometimes it will give an error about not being able to find ntoskrnl or hal.dll files before reaching the XP screen, but usually it does not give that error.

I tried to get into Recovery Console to run FIXBOOT and FIXMBR but I cant get passed the Administrator password. I have tried to remove passwords from the Administrator account once I get into Windows but Recovery Console is not accepting a blank password. Ive tried System Restore, but that isnt allowing me to go back far enough. Ive run CHKDSK, SFC /Scannow, and found no problems. I used MSCONFIG to restart in Diagnostic mode with basic drivers, but that didnt seem to make a difference.

Is there any other way to run FIXBOOT or FIXMBR, or any other similar utilities, once you are logged into Windows? Are there any other utilities available that will check and/or fix bootup issues?

A:fix master boot record WITHOUT access to Recovery Console?

Ok, you administrator password can easly change: http://www.metacafe.com/watch/369198/bypas..._in_windows_xp/ then fix your MBR: http://www.tech-recipes.com/rx/483/xp_repa...covery_console/

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RELEVANCY SCORE 77.6

Hello I am unable to access my task manager on Windows 7 as administrator. Whenever I try to access it a Command window flashes on the screen quickly and that's it. Same thing happens when taskmgr.exe is clicked. 
 
I was able to capture the command window error as the following:
 
C;\Users\Brian\Documents>REG and HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System  /v  DisableTaskMgr  /t  REG_DWORD  /d  /0  /f
ERROR: Access is denied.
 
Any help with this would be appreciated. I have checked that TaskMgr is enabled in the registry, and have ran AVG, Malwarebytes, TDSS Killer, RKill and Combofix and they didn't come up with anything. 
 
Here is the FRST logs:
 
 
==================== NetSvcs (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== One Month Created files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2015-11-16 14:05 - 2015-11-16 14:05 - 00020866 _____ C:\Users\Brian\Downloads\FRST.txt
2015-11-16 14:04 - 2015-11-16 14:05 - 00000000 ____D C:\FRST
2015-11-16 14:04 - 2015-11-16 14:04 - 01378304 _____ (Farbar) C:\Users\Brian\Downloads\FRST.exe
2015-11-16 10:55 - 2015-11-16 10:55 - 00001446 _____ C:\Users\Brian\Downloads\hijackthis.log
2015-11-16 10:52 - 2015-11-16 10... Read more

A:Unable to access Task Manager - Error: Access is denied

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Here is the FRST logs:Your your is not complete. Please post the complete FRST log for my review.

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RELEVANCY SCORE 77.6

Hello I am unable to access my task manager on Windows 7 as administrator. Whenever I try to access it a Command window flashes on the screen quickly and that's it. Same thing happens when taskmgr.exe is clicked. 
 
I was able to capture the command window error as the following:
 
C;\Users\<name>\Documents>REG and HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System  /v  DisableTaskMgr  /t  REG_DWORD  /d  /0  /f
ERROR: Access is denied.
 
Any help with this would be appreciated. I have checked that TaskMgr is enabled in the registry, and have ran AVG, Malwarebytes, TDSS Killer, RKill and Combofix and they didn't come up with anything. 
 
Thanks again for any help on this one.

A:Unable to access Task Manager - Error: Access is denied

Please initiate a new topic, following Steps 6- 8 of Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html and also paste in the results from your ComboFix log.  Initiate this new topic in the forum which contains the Prep Guide instructions I have linked to, do not post it here.
 
After that is done...this topic in AII will be closed.
 
Thanks .
 
Louis
 
MRL topic posted at http://www.bleepingcomputer.com/forums/t/596572/unable-to-access-task-manager-error-access-is-denied/ , this topic is now closed.

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RELEVANCY SCORE 77.6

Hello I am unable to access my task manager on Windows 7 as administrator. Whenever I try to access it a Command window flashes on the screen quickly and that's it. Same thing happens when taskmgr.exe is clicked. 
 
I was able to capture the command window error as the following:
 
C;\Users\<name>\Documents>REG and HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System  /v  DisableTaskMgr  /t  REG_DWORD  /d  /0  /f
ERROR: Access is denied.
 
Any help with this would be appreciated. I have checked that TaskMgr is enabled in the registry, and have ran AVG and Malwarebytes and they didn't come up with anything. 
 
Thanks again for any help on this one.

A:Unable to access Task Manager - Error: Access is denied

blue gravity,
 
Please confirm that the command that is attempting to execute is the following:
 
 

REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr /t REG_DWORD /d 0 /f
This command is trying to enable task manager but the command prompt that is trying to enable task manager does not have the permissions to do that.
 
 
Please try the following:
 
Click Start
Type cmd
Right click cmd.exe
Select Run as administrator
type "REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr /t REG_DWORD /d 0 /f"
Press enter
Close cmd.exe
Log out
Log in
Try to open task manager
 
If this does not work, or you believe your computer might be infected, please follow the instructions found at Am I Infected, as I am not authorized to assist with the removal of malware.
 
Thank you,
 
packetanalyzer

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RELEVANCY SCORE 76.8

I am having a real problem with accessing data on anything other than the c: drive.
The system registers that a usb key or cd\dvd has been inserted and even displays information on the drive.
Problem is that when you try to open either with the autoplay - open to view files or the drive icon in my computer the message comes up

Location is not accessible. Access denied.

I have tried various keys and disks and all act the same

A:unable to access data on usb keys or cds\dvds

  
Quote: Originally Posted by itad


I am having a real problem with accessing data on anything other than the c: drive.
The system registers that a usb key or cd\dvd has been inserted and even displays information on the drive.
Problem is that when you try to open either with the autoplay - open to view files or the drive icon in my computer the message comes up

Location is not accessible. Access denied.

I have tried various keys and disks and all act the same


right click the drive and get props. see who owner is.

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RELEVANCY SCORE 76

I think there's a problem with the current T440p BIOS as I cannot change menu items with the Up/Down arrow keys. The Up/Down keys work fine in Windows 10. Please fix !  Package (ID) UEFI BIOS (BIOS ID) ECP (ECP ID) Rev. Issue Date
---------------- -------------------- ---------------- ---- ----------
2.36 (GLUJ27US) 2.36 (GLET82WW) 1.12 (GLHT29WW) 01 2016/02/25 

A:T440p BIOS- Can't use Up/Down arrow keys [Defectiv...

I contacted Lenovo by phone and they are of no help. The rep recommended that I use an external keyboard to change the settings, but it works fine in Windows 10 and I'm currently out of the country. He advised me to reflash to an older version but they aren't any older versions to roll back to on the support page !!

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RELEVANCY SCORE 75.2

Sorry if this has been posted before, I did a search and I couldn't find anything. I have a one year old Acer Aspire 5742 laptop, and for the last few months I have been unable to scroll using the arrow keys. The page down brings me to the very bottom of the page or to the next link, instead of the usual one screen-length down, and the home and page up buttons do not work. I caught my 2 year old pressing buttons, could she have hit something to cause this to happen? When I am viewing a picture on a browser (on FaceBook, whatever) or clicking wherever on a page, I get the text cursor. Can anyone think of anything that would cause this?

A:Unable to scroll using arrow keys, pg down, home ect on browsers

Sounds like a stuck key (Ctrl maybe). Also check Control Panel\All Control Panel Items\Ease of Access Center\Make the keyboard easier to use, see if anything got turned on there.

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RELEVANCY SCORE 74.8

When I try to Access the Management Control using the start button, right click mouse in my computer, it won't let me let me access it, it gives me the following error;

Windows can not find '(null)". Make sure you typed the name correctly, and then try again. To search for a file, click start button and then search.

I don not know any other way to access the console, . How can i fix this problem?? Thank you for your help.

A:Microsoft Management Console Access Error

Quote:





Originally Posted by jackyandjoe


When I try to Access the Management Control using the start button, right click mouse in my computer, it won't let me let me access it, it gives me the following error;

Windows can not find '(null)". Make sure you typed the name correctly, and then try again. To search for a file, click start button and then search.

I don not know any other way to access the console, . How can i fix this problem?? Thank you for your help.




Have you tried going to Start> Control Panel>Administrative Tools>Computer Management. It sounds like there's a corrupted file or a service is denying you access. You are the Administrator of windows? After trying the first scenario go to Start>Run and type services.msc and when the services window opens make sure Event Log, Windows Management Instrumentation(WMI), and Remote Procedure Call (RPC) are started and not disabled. Let us know how you make out.

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RELEVANCY SCORE 71.6

Hi all,

Last week my Windows (XP Pro SP2, legit. install etc.) stoped working. When I try to boot it says that Windows canno't start because of a file found in SYSTEM32/CONFIG/SYSTEM or something like that.

After reading plenty at Microsoft FAQ, and because I don't have my install disc anymore, I decided I should give a try for the Recovery Console.

So I got an original WinXP Home disc from a friend of mine (don't worry, i'm just using it to get access to the Recovery Console, I have my own licence), and started Recovery Console.

The problem is that every command I write I get "Access Denied".
What's the problem damnit and how I fix it?

Best regards,
Roi.
 

A:"Access Denied" in Recovery Console

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RELEVANCY SCORE 71.6

I'm trying to follow the steps here , but I keep getting "Access is denied" as soon as I try the first copy step. Any help? Thanks in advance.
 

A:"access is denied" in MS recovery console

You might have to remove the hard drive from this computer and install it in another computer as a slave drive and after it is able to be accessed by Windows on that computer you will have to manually backup all of your important data that you have to another media like CD-R's, DVD or Thumb drive. Then when this is done return it to the original computer as a master drive on the primary IDE cable and do the following:

REGISTRY WARNING: The details that follow require an above-average understanding of the technical topics involved. If you do not understand the Registry material presented here, either find a technically-knowledgeable friend or do not attempt to repair your system Registry yourself. Improper changes in the System Registry can render all data on your hard disk inaccessible.

I hope you have the Windows software for this machine. Please give this a try and print it out for reference

How to Perform a Windows XP Repair Install = http://www.michaelstevenstech.com/XPrepairinstall.htm

Here is a link to a registry backup program that is absolutely fantastic it is called ERUNT

http://www.larshederer.homepage.t-online.de/erunt/

Remember to always keep a backup of two things:

Your registry and your data. You will never be sorry.
 

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RELEVANCY SCORE 71.6

So I have a very strange issue with my laptop.
It's a Toshiba a665-06f
I7 [email protected]
8gb ram
500gb Samsung ssd
Running Windows 8.1 pro

I can't get into the bios it boots in less than 10 secs, I've even tryed removing the hdd to get it to boot to the bios but it just sits at a blank screen when I do that. I've tryed tapping the all the f keys the del and esc on start cant get into the bios or even the boot options. Other than not booting into the bois it works great.
Any ideas please?
 

A:Unable to access bios

"Other than not booting into the bios, it works great"... So this means you can boot into Windows normally, and use the laptop?
 

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RELEVANCY SCORE 71.6

Dear wonderful people...There is an agony that raise upon my journey on enabling a "VT" or "Virtualization Technology" . So when i'm about to enter the BIOS menu, It asking a password that i believe i never set up on it, but i'm probably wrong so i tried all of password which i have on my entire life (less than 3 passwords) and no one is correct. And at the end, it gave me a sentence along with the code (system disabled 62521753).  I would be really grateful and probably be the happiest man on earth if you could help me reset or at least giving me one or some advice that i could use. 

A:Unable to access Bios

@Hevnoraak Enter   73489395

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RELEVANCY SCORE 71.6

I had Windows 7 on my custom built PC, then I upgraded to Windows 8. At first I was able to get into bios via shutting down, turning it back on and hitting delete. Now when I shut down and boot, all there is black, til Windows loads.

I have turned off Fastboot, I have tried the command in the CMD, I've tried through the settings, but the tile for UEIF isn't there, I've tried hitting the restart to access advanced boot methods, but all it does is make my screen turn black and sit there.

I have no idea what else to try. I have the latest BIOS for my motherboard, and all the latest updates for Windows.

The following is my dxdiag.


Code:
------------------System Information
------------------
Time of this report: 2/5/2013, 01:38:39
Machine name: KNIGHT-PC
Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.121119-1606)
Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
Processor: AMD FX(tm)-8120 Eight-Core Processor (8 CPUs), ~3.1GHz
Memory: 16384MB RAM
Available OS Memory: 16330MB RAM
Page File: 6056MB used, 26656MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Ver... Read more

A:Unable to access bios

Are you able to try getting the motherboard to ask you to enter BIOS by messing with things like the CPU fan not spinning or removing all the drives or clearing the CMOS jumper/switch?

As the BIOS is responsible for starting Windows, windows cannot prevent the BIOS from working as it is the BIOS that causes Windows to work in the first place. Its like the chicken coming before the egg. Removing the boot drive will enforce this point; the BIOS works without Windows either way and it's operation is completely unaffected by Windows' presence. ESPECIALLY is it's not UEFI.

If you don't have a embedded graphics, Remove all but one of your video cards, otherwise remove all of them and try again. Just in case.

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RELEVANCY SCORE 71.6

I am having trouble accessing the BIOS on my machine using F10, Let me tell you my problem,I have installed a new grapfics card ( so I can run 2 displays) and when I first turn on the machine I get nothing on any screen, then when I turn off holding power button in, and restart it boots ok.When I try to access the Bios by repeat pressing F10 during boot, I here a beep which I presume is keyboard error. then nothing.Is there another way to access the bios ?? or get the machine to boot to the graphics card first time. I have disabled the on board graphics useing device manager

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