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15t Battery Not Charging after Battery Recall Check

Q: 15t Battery Not Charging after Battery Recall Check

I was notified of the battery recall and removed the battery to get its serial number. After putting the battery back in it will no longer charge. The light next to the power cord plug in also is no longer lit even with the power cord in. I ensured the powere cord was properly pluged in. Everything was fine pior to removing it and putting it back in. Very strange. Is there something that has to be done once a battery is taken out and put back it?

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RELEVANCY SCORE 200
Preferred Solution: 15t Battery Not Charging after Battery Recall Check

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RELEVANCY SCORE 105.6

In cooperation with various government regulatory agencies, HP has announced an expansion of its June 2016 worldwide voluntary safety recall and replacement program for certain notebook batteries. Additional batteries are affected. The affected batteries have the potential to overheat, posing a fire and burn hazard to customers.
 
Because affected batteries pose a fire and burn hazard, it is essential to recheck your battery even if you did so previously and were told that you were not affected. Note: if you have already received a replacement battery, you are not affected by this expansion.
 
To recheck your battery, and order a replacement if eligible, go to the HP Battery Recall website at: http://www.HP.com/go/batteryprogram2016

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RELEVANCY SCORE 104.8

HI , I'm have ing trouble with my HP Pavilion 15­p077TX  Notebook (1yr 6 months old), its battery charge got stucked at 2% (nor further charge loss nither is it getting charged), I'm currently using it via my AC Adaptor and the irony is that I'm posting this from it in the same condition. Things i've tried so far:- Updating the bios (Current BIOS Version/Date : Insyde F.42, 18-03-2015) {I have a doubt about the bios version here cause when I tried to check the current bios its showed me this one and F.7 for Intel Processor, not sure If its the proble with this case.}- Uninstialling the ACPI -Compliant Control Method Battery andn then redetecting it- Updating the support assistant and running the battery check which gives an unknown 93 error (tried both VERSION:  8.2.8.25 and VERSION: 7.7.34.34 )- Unpluging the battery and the ac adapter and holding the power button for a whole minute-Tried HP Diagnostic Tools' Battery Check which took like 10-15 minutes and responded as no battery is pluged in. Right now I don't have much in my mind to try on this, If anyone knows anything please do share, that might me helpful.Thanks in Advance.Enigma 











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A:Battery check Unknown 93 status, Battery not charging, stuck...

Hey @EnigmaDimirti, Welcome to the forums. I'm here to help. I would strongly suggest Testing and Calibrating the Battery. Should that not solve the issue, I would suggest calling in for support to see about replacing the battery, as it should not be displaying "no battery is pluged in" when you run a battery check. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If this helps, please hit that Thumbs Up, and Accept as Solution. Cheers,TechSurge.

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RELEVANCY SCORE 94

I recently bought a new battery for my HP Probook 450 G0, and i would like to check if this battery falls under battery replacement program announced by HP recently just to be safe. More details here - https://h30686.www3.hp.com/ But there are several problems.When i tried to execute HPBRCULauncher.exe (aka the automatic way to check the battery) it could not finish successfully and said something like "Unknown battery found. Unable to tell whether or not this battery falls under battery recall programm"   Sorry for russian. I couldn't change the language of this program.Plus i can't manually check the battery because CT number which is printed on the battery, was partially sealed by "very smart" seller with his own warranty badge. The only part of the number i can see is "CT:6BCM..." HP support assistant was unable to detect CT battery number and displays CT Number: N/A. So is there any other way to find this CT number? Thanks!

A:Battery CT number. HP battery recall programm

Hi,See if you can get it from BIOS setup:Tap f10 or ESC key as soon as you power on laptop with battery.No other way of finding it, other than uninstalling and reinstalling HP support assistant, then see battery details :http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl...RegardsVisruth

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RELEVANCY SCORE 93.6

Hey, I really need help. I'm having problems with my laptop. It's a dell inspiron 7559 and was bought around January. Recently I have seen that the battery has no longer been as hot as it used to be when I first started using it. Along with the sleeve on the tip of the screen power adapter (below the part where the adapter lights up) has started to come off, exposing the wires. The battery has continually dropped down its percentage rate ever since I bought it, and it won't go back up. It is currently at 0% battery life and it says when you highlight over the battery icon ( plugged in, not charging). It also happens to show the BIO setup when I start the computer and shows that the batteries wattage and type cannot be determined. In the BIOS setup, the ac adapter type is unknown. The battery has not been through any harsh conditions along with the laptop. I have tried removing the battery, starting up the computer with the ac adapter (which is 130 watts), then adding the battery back, and ac adapter, then turning it on, but it had no effects. If I remove my ac adapter while my computer is on ,it instantly turns off. If someone can support me with this issue, it would be gladly appreciated. Thanks.

A:Laptop battery not charging, battery not identified, 0% battery life

It sounds likely the charge circuit on the mainboard is damaged.  Contact Dell to have the mainboard replaced under warranty.

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RELEVANCY SCORE 90

Dear All,I have Lenovo Thinkpad T460S purchased almost a year ago. Today I suddenly faced problem in charging battery. Charger is plugged in and battery icon is showing "plugged in, charging" but actually it is charging very slowly. Normally battery is charged in one hour or so but today it took more than one hours to reach only 24% or so. Furthermore, soon after plugging in, battery icon shows "filling in process" for few seconds then stopped i.e no filling in process. Furthermore, after whole night charging, battery is now 94% charged, battery 2: 100% charged, fully charged; battery 1: 0% charged, not charging (please attached images).Please guide how to get rid of this problem?Thanking in advance. Shahid

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RELEVANCY SCORE 86.4

Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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RELEVANCY SCORE 86.4

The battery status toggles between not charging, not used, and unauthorized battery after it was calibrated using one key. Before that, the battery was working perfectly, lasting close to 5 hours. Now the laptop shuts off when unplugged and the battery status is constantly changing. I've had this laptop for approximately a year now and it was unused and left in an unopened box for the first 8 months. 

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RELEVANCY SCORE 86.4

Hello.  I would be grateful if someone can help me with solving the following battery issue.
My XPS13 9343 (with Windows 10, 2015 model) recently stopped charging when connected.  I have conducted BIOS test, stress test, system test, battery test recommended on Dell forum, but could not find any issues.
Then ran device manager and checked & updated drivers, tested for virus, scanned the system, but could not detect any issues.
Lights on AC adopter is on (static) , and the front light under the touch pad turn on white briefly when connected then turn off immediately when plugged in (when disconnected, orange light comes on).
It seems charging is disabled...I might have touched keys without realizing (I checked whether there were hot key to enable/disable charging, but could not find one).
Since it is an ultrabook, and the battery has no issues, I have not opened the back to take out the battery.
I brew into the connecting hole, but it did not solve the issue.
Please help!

A:XPS 9343 (2015) battery not charging - no issues with battery or AC adopter when tested

Dear ejn63,
Thank you very much for the quick reply.
I just did F2 at powerup and found the adapter was displayed as 'Unknown.'
I would order the new AC adapter today and see how it goes.
Will report when solved.
Thank you again.

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RELEVANCY SCORE 85.2

Laptop will only charge to a max of 86%. Battery test indicates OK. After recalibrating batterythe max charge was reduced to 76%. Will a new battery solve this or could this be something more die?If new battery is necessary, can HP provide it or am I forced to go to 3rd party supplier?

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RELEVANCY SCORE 85.2

I am becoming more and more concerned about my laptop's battery each and every passing day. When I check the bottom right of my computer screen to check if my computer battery is completely charged, it says "0% available (plugged in, not charging)". I have had to buy two new batteries because of the same thing and they also read "0% available (plugged in, not charging)". When I unplug my laptop from the power source, it turns off automatically. I cannot even bother calling Dell to check this issue for me because I bought this computer off the street for $35.

My question in general is how do I get this problem fixed and how do I keep an eye on how my laptop computer charges correctly (or not)???

A:General Question about laptop battery charging AND 0% battery

Some reading and testing for you

Why is my Laptop battery not charging? – Drivers.com updates

Laptop Battery Not Charging | PCWorld

https://www.youtube.com/watch?v=XcDvp2A7Fss

The common method is:
- Create a System restore point
- Uninstall (Under the Batteries category in Device Manager) the Microsoft ACPI Compliant Control Method Battery.
- WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
- click Scan for hardware changes

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RELEVANCY SCORE 85.2

I have just replaced my CMOS/BIOS battery today, as , I have faced some critical problem regarding regular BIOS date/time reset after system shutdown. But I want to know how do i recognize, that my new batter is totally ok or functional.

Battery Meter gadget shows that "battery Not charging"
Is it a gadget problem?

Is there any method available so that I can track that my new installed CMOS battery in PC is working fine?

Please help me.

A:Battery Meter shows CMOS battery not charging

The battery you have replaced is solely there to maintain the clock and other BIOS settings (if you have changed them from their defaults). It will not prevent you from booting your system if it is dead/missing; all it means is that you will have to enter the BIOS each time and make the correct settings and time. This battery is not rechargeable.

Do you still have to enter the correct time, or is the BIOS maintaining this now you've changed the battery?

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RELEVANCY SCORE 85.2

HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

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RELEVANCY SCORE 85.2

I have an older SL510 laptop, which has been working very well. But recently the battery power was continuing to diminish until recently, it stopped holding a charge altogether. At this stage, the orange battery indicator started to blink continuously at a rapid rate. I am still able to power up the laptop with my power cord connected. Purchased a new battery to replace the old and assumed light would go to green after charging. Unfortunately, after several hours connected to the charger, the battery light continues its constant orange blinking. Went through the process of uninstalling the ACPI file as noted in another post. Followed these steps:1. Disconnect AC2. Shut down3. Remove battery4. Connect AC5. Startup6. Under the Batteries category, right-click all of Microsoft's ACPI Compliant Control Method Battery, and select Uninstall (note that it is all right if you only have one).7. Shutdown8. Disconnect AC9. Insert battery10. Connect AC11. Restart your computerAfter completed this process, battery light continues to blink rapidly and battery doesn't seem to want to charge, or provide any indication that battery is inserted in computer. This happens whether I'm using either of the 2-power adapters I have for this laptop.What can I do to get this fixed??? Thank you in advance for any assistence provided!!!

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RELEVANCY SCORE 83.6

For quite some time now i am having a problem with my battery not charging.
My laptop model is "DELL INSPIRON 15R SE 7520" running "Windows 8.1".
Sometimes when i Switch ON my laptop i receive an error saying "WARNING: The battery cannot be identified. The system will be unable to charge this battery.Strike the F1 key to continue, F2 to run setup utility."And when i press F1 computer starts normally but it doesn't take the charge from the adapter.
And sometimes it would just start normally without any warning. It accepts the charging and everything goes well.
THINGS I HAVE TRIED:

Purchased a new battery "DELL ORIGINAL 6 CELL Li-Ion Battery".(old one was a 4 CELL battery).
Tried using 2-3 different adapters of the same model but no luck.
Tried using 2-3 different batteries(all 6 CELL as no 4 CELL battery is available in the market nearby). This too didn't work.
Tried removing the battery and using computer with only power adapter connected. Doesn't give any message and worked properly.
Tried using laptop with only battery having some charge in it. Gives the warning on startup. And won't charge if adapter is connected(shows plugged in,not charging).
Tried updating the BIOS driver.
Running hardware diagnostics when receiving the warning at startup gives:Error Code- 2000-0132Validation- 115087Msg: Battery- The battery is reaching end of its usable life.
Running hardware diagnostics when no warning appears at startup give:Al... Read more

A:BATTERY CHARGING PROBLEM (BATTERY NOT IDENTIFIED)

If you've tried multiple adapters and batteries to no effect, the only thing left is that the mainboard is bad.

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RELEVANCY SCORE 83.6

For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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RELEVANCY SCORE 83.6

Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

A:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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RELEVANCY SCORE 83.6

I know that a battery not holding a charge can sometimes be a motherboard problem, I don't want to spend the extra $50 on a new battery if it is the motherboard. Is there any way to decipher which one is the culprit.
 

A:Motherboard not charging battery or battery dead

Batteries are consumables... They should always be changed first if a charging problem appears
 

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RELEVANCY SCORE 82.4

Hey guys, my battery blew in September 2016 and I found out today there's a replacement program. I've been using the laptop plugged in since September and threw out the battery. I was wondering would I still qualify for the replacement? for some reason there's no email or number to contact with general FAQs here.

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RELEVANCY SCORE 82.4

Currently there is a recall on hp batteries.  I purchased my  computer during the  time frame of the products being  recalled.  How do I get to the battery so I can check to see if it affected.

A:battery recall

Hi, No, not for your machine but please check the battery barcode    Regards.

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RELEVANCY SCORE 82.4

Hey Guys, I'm wondering if anyone can point me in the right direction. I'm thinking about purchasing the new HP Pavilion 17-ab200na (Item model number Z9E10EA#ABU) Laptop and I am looking to confirm the battery model that it is being shipped with. I'm assuming that the battery that is included is not part of the recall (see http://www.techradar.com/news/hp-is-recalling-thousands-of-its-laptop-batteries-due-to-fire-concerns...), but have seen stranger things from Tech Companies  I haven't been able to find the battery model on any spec sheets that I have downloaded. Has anyone seen this information elsewhere by any chance? Thanks in advance!  Alan.

A:Battery Recall

Hi, Your machine is NOT on the list. Please check again yourself on the following link     https://h30686.www3.hp.com/ or check the barcode on the battery of your machine:  Regards.

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RELEVANCY SCORE 82.4

Hello, I recently heard about the battery recall for HP Laptops and I was wondering how I know what my battery bar code is? My computer does not have a removable battery (that I know of), however I did purchase this computer between the indicated dates (March 2013-October 2016). If anyone has any insight into determinging this, I would greatly appreciate it! Thanks!

A:HP Battery Recall

@rcollette41593

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 82.4

I have ordered a replacement battery with the HP Notebook Computer Battery Safety Recall and Replacement ProgramI didn't receive the replacement battery yet, the DHL tracking says it has been return to the shipper. And it is very hard to me using the notebook without a battery. I want to know that will I receive the battery or not??

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RELEVANCY SCORE 82.4

looking on the web site I noticed a battery recall.  My battery has been inop for over a year now.  PC only works on 120V connection.  I have no tab on the bottom of this laptop. I rmoved the battery and it says replace with 'hp spare 593553-001.  how do I check and get the proper replacement if my notebook is affected?sal 

A:battery recall

Hello @spoliti,  Please reply to this post with complete Model and Product Number of your Notebook Click the below link for a guide on locating this information:http://support.hp.com/us-en/document/c00033108.   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee  

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RELEVANCY SCORE 82.4

Please tell me if my 2015 HP Stream notebook is subject to battery recall.  I get error message saying I don't have enough capacity for auto-diagnosis.  The "manual" diagnosis system is either not working or incredibly slow.  I'm afraid to take the bottom off to look for battery and serial ID # unless someone tells me I must.

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RELEVANCY SCORE 82.4

Where do I find the battery for this computer so I can check to see if it's part of the recall?  There is nothing on the bottom to remove.

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RELEVANCY SCORE 82.4

I read in the newspaper today, 2017-1-26, that HP has a recall on laptop batteries.  I need to find out if my battery is part of this recall and, if so, how do I go about requesting a replacement from HP.

A:Battery recall

Here you can find the app that is testing your battery.https://h30686.www3.hp.com/?lang=en-US If is faulty then will give you the contact info or just visit any Hp authorise service  

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RELEVANCY SCORE 82.4

http://news.com.com/HP+recalls+notebook+batteries/2100-1041_3-6063374.html
Hewlett-Packard is recalling almost 16,000 notebook batteries worldwide after reports of the devices overheating and burning, according to a report released Thursday by the U.S. Consumer Product Safety Commission.

The model numbers are at the link.
 

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RELEVANCY SCORE 82.4

I got an email with this critical support alert but the hot link goes to a "your search found 0 results" page. How do I find out if my battery is being recalled? HP Commercial and Consumer Notebook Computers - Battery Recall and Replacement Program (c05166036)  Products: Laptops and Hybrids Description: In cooperation with various government regulatory agencies, HP has announced a worldwide voluntary safety recall and replacement program for certain notebook computer batteries. The affected batteries were shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers sold worldwide from March 2013 through August 2015, and/or were sold as accessories or spares, or provided as replacements through HP Support.  

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RELEVANCY SCORE 82.4

I have recently had an issue with my HP Envy Li-ion battery.  Just last week, all of a sudden, a couple of my laptop keys poped off the keyboard and at the exact same time my Sleekbook shut off. I noticed a significant seperation in the bottom left corner of my laptop's case; a seperation from the aluminum fame and the service cover.  I removed the service cover and noticed a serious issue to the PX03XL Li-ion battery HP Part number 714762-1C1. It was ready to explode! The 3 cells were dramatically inflated, and there was a hum sound. I took a couple pictures and immediately put the battery in a safe location. The inflated battery actually broke a support tab located in the service cover. See attached photos below.... I was notified of an HP Battery Recall from my sales rep at the company I work for. The HP Envy IS part of the recall, but this specific battery isn't. My HP Rep told me to send in a few photos to customer support, but there's way for me to do that. Is there ANY way I can get a recall help here? This was very scary to have this battery malfuction while it was resting on my lap. Please help. -Kris919   

A:HP Li-ion Battery Recall

@Kris919

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 82.4

I have a battery that is in the list of recalls. I cannot find an online way of contacting Customer Support I am in Belgium but their site is in French or Dutch. Why is it soooo difficult to find a link to Customer Support? I am now concerned that my battery will start a fire and I want to use my laptop on battery power. Has anybody else had a replacement sent to them? How did you manage it?

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RELEVANCY SCORE 81.6

I bout my HP Stream in May 2015, the battery gets extremely hot especially when I am travelling abroad.Will HP replace it as part of the recall.It now doesnt charge at all so the heat is no longer an issue. The battery ladted a little over a year.  

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RELEVANCY SCORE 81.6

FYI...

https://www.dellbatteryprogram.com/

Dell has identified a potential issue associated with certain batteries sold with Dell Latitude™, Inspiron™, XPS™ and Dell Precision Mobile Workstation™ notebook computers. Click to expand...
 

A:Laptop Battery Recall

Thanks!
 

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RELEVANCY SCORE 81.6

i also got an HP email in all caps re expansion of the battery recall January 2017, nervous about downloading the utility

A:battery recall email

@lidobeach Please use the following link directly:       https://h30686.www3.hp.com/#tab=id1 Regards.

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RELEVANCY SCORE 81.6

For HP & Compaq laptops. See affected models at: http://bpr.hpordercenter.com/bpr/
 

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RELEVANCY SCORE 81.6

I have got a battery problem with my Envy 15 Touchsmart. I have been informed that there is a battery recall on this item but I am unable to download the utility programme which the system seems to require me to do before I can report the issue and order a new battery. The system informs me that it does not meet the minimum requirements for the utility. If I try to do it manually I need the battery serial number - which I can't get because the battery is internal and not detachable. Any advice would be welcome.

A:Battery product recall

Hello,  Please try this link : https://h30686.www3.hp.com/?lang=en-US#tab=id1  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 81.6

I have a battery that is in the list of recalls. I cannot find an online way of contacting Customer Support I am in Belgium but their site is in French or Dutch. Why is it soooo difficult to find a link to Customer Support? I am now concerned that my battery will start a fire and I want to use my laptop on battery power. Has anybody else had a replacement sent to them? How did you manage it?

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RELEVANCY SCORE 81.6

HP Recalls Notebooks After Batteries Overheat
Hewlett-Packard said Thursday that the company would recall approximately 70,000 notebook PCs because of a risk that the battery could overheat.
Two reports of those lithium-ion batteries overheating, producing flames or fire, were supplied to the U.S. Consumer Product Safety.

http://tinyurl.com/q84euu
 

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RELEVANCY SCORE 81.6

I got an email message from HP referencing a battery recall and this number:  c05166036.  However, when the enclosed link was pressed I got a message saying the website couldn't be found.  What's up with this HP?  Is there a battery recall or not, and if so, is my PC affected by it? Thanks

A:Battery recall c05166036

i am having the same problem. Also, when I tried to search for how to replace the battery all i found was a recall on my power cord that was two years old and i was never notified of it.  How do we replce the battery that HP recalled?  Very frustratinf indeed.  Have spent several hours trying to find this information with no success.

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RELEVANCY SCORE 81.6

There obviously is a recall on these batteries.... I just looked to see what the serial number on the battery is, and I can't find it.  I can't find out how to remove it or anything on how to get to the battery, to see if this is one of the recalled batteries.  If this is, and I have to get a new one, will this work, plugged in without the battery?  At this point, I only use this plugged in on my desk.  I will use it as a portable labtop in about a year, when i travel.  Right now, I don't need to use it with a battery. 

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RELEVANCY SCORE 80.4

All,
 
Today, Lenovo has added additional batteries to a battery recall program announced last year.
 
Please visit the Lenovo support site here to determine if your battery is affected, and if so, to obtain a replacement.
 
Best regards,
 
Mark

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RELEVANCY SCORE 80.4

 
All,
 
Today, Lenovo has added additional batteries to a battery recall program announced last year.
 
Please visit the Lenovo support site here to determine if your battery is affected, and if so, to obtain a replacement.
 
Best regards,
 
Mark

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RELEVANCY SCORE 80.4

All,
 
Today, Lenovo has added additional batteries to a battery recall program announced last year.
 
Please visit the Lenovo support site here to determine if your battery is affected, and if so, to obtain a replacement.
 
Best regards,
 
Mark

A:Expanded battery recall 2015

Thank you Mark! The battery in my W520 was recalled.

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RELEVANCY SCORE 80.4

All,
 
Today, Lenovo has added additional batteries to a battery recall program announced last year.
 
Please visit the Lenovo support site here to determine if your battery is affected, and if so, to obtain a replacement.
 
Best regards,
 
Mark

A:Expanded battery recall 2015

Hi, thanks for the info! I wonder why only the T430 is mentioned and not L430, T530 und W530 - don't they share the same batteries (70...)? /jal66

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RELEVANCY SCORE 80.4

All,
 
Today, Lenovo has added additional batteries to a battery recall program announced last year.
 
Please visit the Lenovo support site here to determine if your battery is affected, and if so, to obtain a replacement.
 
Best regards,
 
Mark

A:Expanded battery recall 2015

Mark,
 
there is a difference in specification of affected systems area on the different languages pages which might cause misunderstanding.
 
In English:
Lenovo is voluntarily recalling affected lithium-ion batteries worldwide.
 
In Russian (and other EU languages I've checked out):
Lenovo ?????????? ???????????? ????? ?????????????? 200 000 ?????-?????? ????????????? ? ??? ? ??????.
 
The last two words mean "USA and Canada".
 

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RELEVANCY SCORE 80.4

My battery recently died (FRU: 92P1131) on July 23, 2013.  Upon checking therecall status located here:http://support.lenovo.com/en_US/detail.page?LegacyDocID=BATT-LENOVOI ended up running the automated checker located here:http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/lenovobatteryprogram.exeThe application informed me that my battery was included in the recall noticeand I submitted my shipping information.I received an email that same day (July 23, 2013) with the following information: From: <[email protected]>
To: <ME>
Subject: Battery replacement confirmation
Date sent: Tue, 23 Jul 2013 10:26:34 -0500
Priority: normal

This is a machine-generated email; please do not respond.

We have received your request for a replacement battery. Your confirmation number is 22622096. Please save this number for future reference.

More information about the battery recall, including instructions for removing your battery, may be found at www.lenovo.com/batteryprogram.

We apologize for the inconvenience. I tried to contact Lenovo customer support over the phone on August 13, 2013but was continually shuffled into different departments without getting anyanswers and eventually was hung up on.Once again I tried to contact Lenovo customer support via the telephone onSeptember 4, 2013 and once again was shuffled through no less than fourdepartments and hung up on again.43 days have passed with no update stat... Read more

A:Thinkpad Battery Recall Status

From what I remember, these 2 recalls expired at least 5 years ago.

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