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Touchscreen stopped working + no HID in device manager + Unknown USB device

Q: Touchscreen stopped working + no HID in device manager + Unknown USB device

My 7270 latitude touch screen stopped working shortly after first use (after win update worked again but for a short time).
All drivers are up to date.
In device manager a USB device shows as unknown (yellow warning triangle), otherwise there are no indications to the source of the problem. There is no other touch screen device showing in device manager.
How do I perminently solve this?

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Preferred Solution: Touchscreen stopped working + no HID in device manager + Unknown USB device

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


I was just working happily when my Microsoft Bluetooth Mouse just suddenly stopped working.
The Bluetooth settings page says "Bluetooth is turned off" and there are no options on the settings page or the system tray to turn Bluetooth on.
The Device Manager now has "Unknown USB device - device descriptor request failed" where it did not before.
Other devices all seem to be working fine - USB devices plugged in are being recognized and work properly. Only BT seems to be broken.
I've tried:
uninstalling the device and rebooting
installing the latest updated chipset drivers from the dell website
windows updates
pretty much all of the advice here: http ://troubleshooter.xyz/wiki/fix-usb-device-not-recognized-device-descriptor-request-failed

Any other ideas?

A:XPS 15 9550 Bluetooth stopped working (Unknown USB device - device descriptor request failed)

So in desperation I just went into BIOS settings to see if there are any BT settings that may have become disabled. I didn't see any, and I didn't change any other settings.
After rebooting, BT and my mouse is now working again.
Something seems to be really flaky here, but hopefully this will help others with the same issue.

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I recently put together a new computer, and in the process of of installing the USB 3.0 connector from the front of my GX500 case, I either bent numerous pins on the motherboard USB 3.0 header or the motherboard shipped that way and I inadvertently made matters worse. Anyway, that header on the motherboard is without a doubt unusable.
Since I don't really need the USB 3.0 functionality, I bought a USB 3.0 -> 2.0 adapter cable, connected one end to the connector on the front of the case and the other end into the USB 2.0/1.1 header on the motherboard. Unfortunately, when Windows 7 boots and I plug a device into the front ports of the case, Windows detects the front USB ports as "Unknown Device" within Device Manager yet says the driver is successfully installed. I've already downloaded the most current Intel chipset drivers for my motherboard, deleted and reinstalled all USB drivers, and all rear USB connections are working perfectly fine - it's just the two front ports that are connected from the case to the USB 2.0/1.1 ports via the adapter cable.  I've tried both USB 2.0/1.1 headers on the motherboard, and I've tried plugging in several devices to the front USB ports, and this problem still persists.
I've ensured the connection inside the case is solid, yet I cannot get Windows to recognize the front USB ports.  However, I have confirmed that power is being sent to the front ports because it charges my phone when I connect it to the front USB ports via m... Read more

A:Front USB Ports not Working - "Unknown Device" in Device Manager

If your motherboard has a 1x pcie slot you can get a card like this...
Some motherboards it's a tight fit because of the video card taking up space. In that case you can relocate the above card with this...

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I've had this computer for 2.5 years.  Until a couple of months ago, the touchscreen worked fine. Now it has decided to stop and I don't know how to fix it. The touchscreen was initially working after an upgrade to Windows 10 a few months ago. Facts- In Device Manager, under Monitors, it only lists Generic PnP monitorIn About Your PC, under Pen and Touch, it says No Pen or Touch input is available for the displayIn Human Interface Devices, the only things listed are HID Compliant wireless radio controls and HP wireless button driver. There is no mention of the HID info for the touchscreen/monitorI have tried hard reboot with battery removalIt appears to me it is not recognizing the monitor. Perhaps it needs a driver?  I have been trouble shooting to the best of my knowledge and research and am stumped.   I have looked for what the monitor is called for this computer so I could search for more specific info, and haven't found the info. If someone out there can assist me so I can again touch my screen and have it know I'm there, I would greatly appreciate it! Thank you.

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I have Windows 7 Ultimate. Since very recently an unknown device keeps popping up in the device manager every time I start Win. It's reported location is within the front USB root hub but I haven't changed there anything lately. The device status reports "Windows has stopped this device because it has reported problems (Code 43)". I can uninstall/disable it but it will get picked up again the next time I reboot. All other usb devices (mouse, keyboard, web camera, APC UPS, external drive, printer) work fine. How do I get rid of this nuisance so that it doesn't reappear?

A:Unknown device: Windows has stopped this device because it has reported problems (Cod

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About 3 weeks ago I burned my last cd it would seem. After that my LG DVD burner just sorta stopped. Windows explorer can still see the drive, but when I put in a DVD/CD nothing shows up in explorer. I can send commands to open the drive though. The device manager reads no errors for the drive, the bios detects the drive as well. What I have done so far;

Uninstalled and reinstalled drivers
Replaced the IDE cables, switched back and forth from pirmary to secondary IDE cables
Removed the DVD drive, installed my old CD drive, same things happen.
Set jumper settings from slave to cable and back to slave.
followed the Microsoft instructions on removing the upper and lower filters in the registry. (didn't work)
Tried reinstalling windows...but the optical drive won't read anything so that doesn't work either.
I'm not even sure what would cause this to happen. The only thing I can think of is that a few days before this started my video card overheated and died. I replaced it with my older card, and continued on with now problems. Any help would be much appreciated as I'm ready to toss this out my 2nd floor window.


A:DVD/CD stopped working - no errors in device manager

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How do i figure out what driver or even component windows wants software for when in the device manager under other devices it lists an unknown device and windows update cannot find anything.

Oh and is it appropriate for me to use this topic to ask another question regarding explorer.exe as while i am inside a folder i delete (by choosing delete from the context menu in the tree view) while inside that folder on this particular laptop PC explorer. always crashes, collect information, sends it and restarts explorer. I have not experienced this problem on any other pc running any version of windows 7, oh and the same happened with build 7264 x32 and the current install of build 7600 x64.

A:Device Manager reports Unknown Device & explorer crash

Please fill up the System specs...

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Sorry that last word didn't get in the subject line.


These two values are:
My bios info

So should I do this:

ASUSTeK Computer Inc.-Forum- driver missing
When I download that zip file from under "Install the Bluetooth driver:" it has so many files to choose from.... I don't know what to do?

I've also found out that I need to disable "boot from network" or "boot from lan" in bios to get rid of this unkown device issue?

A:Unknown device in device manager after Bios default settings are

Well it might be a good idea to look at the following tutorial:

Device Manager - Finding Unknown Devices

Use the link in Step 7

Also I tend to find this tool useful:

Download Tweaking.com - Hardware Identify Portable - MajorGeeks

Right click on each result in the list for more options.

Edit: On my machine a similarly named device appears to be a webcam.

In the list USB Composite Device doesn't mean much but matching the ID seems to indicate that it's the webcam.

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I have a Toshiba laptop, model L505-ES5018. I had Windows 7 Home Premium 64 bit installed on here, but decided to reformat my hard drive using Windows 7 Ultimate 64 bit. After the reformat was finished, I ran Windows Update and it found several items to download and install for me. I noticed that it also found optional items to download and install for me, so after all the important updates installed, I ran the optional updates. After all of this installed, I checked Device Manager to see if there were any errors and I found nothing. I assumed everything was fine. I decided to check Devices and Printers and under my laptop icon, there was a yellow icon with an exclamation point on it. I decided to run the troubleshooting option when I right-clicked the icon....it gave me a solution to download a Toshiba password utility program, so I did that and nothing happened, even after restart. Same icon appeared. When I clicked on the icon a second time, I noticed that the model of my computer at the bottom of this window, changed from L505 to TIAS. I have no idea what this is. I decided to do another reformat on my hard drive. This time, I ignored the optional updates. I checked Devices and Printers again, the same icon appeared but the model of my computer said L505, like it should. There is something in the optional updates that is changing this. Could it be the Intel chipset driver that the optional update is pushing? I'm not sure. I went back to Device Manager, th... Read more

A:Unknown Device in Device Manager/Show Hidden Devices

Hi there ... You should Install the chipset Driver and also the Realtek Driver for your card Reader ... From the Toshiba website ... The Link is provided below

Satellite L505-ES5018 – Windows 7 32 and 64-bit Drivers Download

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Hi everybody.

I just bought myself a Powercolor Radeon HD 4890 yesterday. After installing the card and the required drivers everything works like a charm. However, every time I start up my PC I get a message saying that a new device has been found on my system. On checking Device Manager I found an "Unknown device" entry under "Other devices".

I'm attaching a screenshot of Device Manager.

Are there any drivers I'm missing? It only happened after removing my old card (after uninstalling all its drivers) and installing the Radeon.

Any help is greatly appreciated.


A:Unknown Device In Device Manager After Installing Radeon HD 4890

I have a Powercolor Radeon HD 4890 (I also have a Gigabyte 4890 and XFX 4890 in two other PCs). I think you need to install the latest ATI Catalyst Suite. You may have installed the driver only package. Anyway, I think it has to do with the HDMI capabilities of the card. High def sound is built into the card (the HD part of the card name) and the HD sound driver is part of the Catalyst Suite. When you use an HDMI cable to an appropriate display, HD sound is also transmitted through the same cable from the Radeon graphics card.

Of course, be sure to install .NET Framework 2.0 as it is required before you can install the full Catalyst Suite. The HD sound driver won't install without it. At least I had trouble before I installed .NET 3.5. I went to Windows Update and installed .NET Framework 3.5. 2.0 is included in that update and 2.0 wasn't available separately.

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Hi Team, Please help me to resolve a problem, I've one unknown device in device manager I've tried to update drivers but issue didn't reolve after it. Can you help me to figure out what is this unknown device.  

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Hello everyone, I hope you could give me some clue that may have caused the appearance of an unknown device. All information here : An unknown device appears

First, That was solved by uninstalling and rebooting, did not appear anymore. But as I said in the previous topic, that solution does not leave me entirely peaceful.
Since when searching for information on the issue, some say it may be a virus. But also by the HWMonitor. I prefer it was caused by HWMonitor instead of a virus.

Can give me a hand to remove my doubts about whether it was caused by a virus or not.

I scanned all the PC with ESET 6 and nothing.

Thank you for your time and help

A:Unknown device In device manager, by a virus ?

Quote: Originally Posted by 3Colors

Can give me a hand to remove my doubts about whether it was caused by a virus or not.

Sure, lets begin:

1.) Download herdprotect: (choose the portable version)

Download herdProtect - Free Anti-Malware Platform

2.) Run the scan.

3.) When the scan finishes, save the results per the screenshot below. Then upload the log here.

DO NOT REMOVE ANYTHING YET. I will advise if anything needs removed when I receive the log.

Attached Images

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I got a new hard drive for my HP Pavilion DV6T-6000. Installed windows 7 ultimate and a bunch of drivers from HP's drivers section for my computer and I still have this unkown device. It wasn't there on my old drive so something isn't right here.

Location: on Microsoft ACPI-Compliant System

The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.

To find a driver for this device, click Update Driver.

Hardware ID:

Hopefully something I posted is usuful for one of you guys to figure out.

A:Unknown device in device manager (code: 28)

Welcome to Seven Forums. It may be this: Re: Driver for ACPI\HPQ0004\3&33FD14CA&0 - HP Support Forum

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In device manager I have this Unknown Device showing up "ACPI\AWY0001\2&DABA3FF&0" and I have no idea what it is.

Any suggestions in helping to solve this one would be a great help. Google brings up Intel VIIV for Media Centre but doesn't help me very much.

A:Unknown Device shows in Device Manager

its a asus driver for windows xp refer to http://www.voodish.co.uk/articles/asus-dri...y00012daba3ff0/if your having problems then refer to http://forum.lowyat.net/topic/818672srry if this isnt helpdul its a 2 sec job using yahoo search

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Hi,I have just bought a second hand Dell XPS 13 9343 from Ebay.Having looked in device manager there are two unknown devices under Other devices as can be seen:
The two unrecognised are:1) PCI Data Acquisition and Signal Processing Controller
Which brings up the following in properties:

 2) Unknown device Upon further inspection of the Unknown device I found the following which doesn't appear to result in much when googled:

Now as far as I have seen from using the laptop for 2 hours or so everything on the laptop seems to work but I would love to know what these two mysterious devices are that appear to be missing driversThanks for your help 

A:Dell XPS 13 Unknown Device in Device Manager

Under the Details tab, choose the "Hardware IDs" dropdown option and post (or Google) the VEN_xxxx&DEV_xxxx string.  That usually gives enough to point you in the right direction.

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Does anybody know what this device does. It's located under SCSI and RAID Controller, it's called AWFOEXCS IDE Controller. I have no idea what the hell is that.

A:Unknown device shown in device manager

I've seen those on the Media Center edition of Windows

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Recently bought machine. Windows  10. Camera was working just fine. Been through all the steps the phone support folks are telling me. Now they say do a Factory reset (One-Step Recover).  No guarantee this will work. If not, will have to be without machine for 10 days to repair in Germany - SO frustrating..... Is there no other way? SUCH A PAIN!! Thanks,SBV

A:Webcam for IDEAPAD 710S stopped working and can no longer be detected in DEVICE MANAGER

Hello, I have got the same issue.;Also, when I launch Windows 10 default Camera app, I have an error code: 0xA00F4271(0x80070001).  Any suggestions ? 

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Hello, i have an Inspiron 17R, the webcam used to work but now it does not!
Showing not found
Going into the device manager the imput device tag is not there.
Thanks in advance

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I have a portable hard drive that i attach to my computer via USB.
It has worked fine so far but now when i plug it in the only response i get a message saying "USB device not recognized, one of the devices attached to this computer has malfunctioned....." and under Device Manager in Universal Serial Bus Controller Ican see not 1 but 2 Unknown Devices.

If I uninstall them both, unplug the hard drive from the usb port and do a Scan For Hardware Changes then I will get the message "Unkown Device. Device Driver Software installed successfully" and one unknown device will reappear in the Universal Serial Bus Controller.
Now I wonder: what device is that?? Clicking on properties doesn't really help

Plugging in the usb hard drive will bring again the error message "USB device not recognized....." then "Unknown device. Device driver software installed successfully" and the unknown devices number in Device manager back to 2.

The usb hard drive works fine on other computers so that is not the problem

Don't know if I have been very clear in describing the problem but any help would be appreciated.

A:unknown device in device manager

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hello,I have a hp pavilion g6-1156se PC notebook. I installed all the drivers but the PCI Device at Device manager is unknown. I don't know whitch program  I should install to fix this problem. I want to know  if I don't install it, it will cause a problem or no?regards,

A:Unknown PCI Device at Device Manager

In order to find the exact hardware for which the driver is missing, right click on unknow device entry in Device Manager which has yellow exclamation mark,  select properties >> click on the Details tab >> Select Hardware Ids from the property drop down menu.  It will give you the hardware id for that device. Copy the first line and paste it in this post so that I can provide you the exact driver for PCI device.  

**Click the KUDOS star on the left to say 'Thanks'**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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I just put in a new Motherboard. An ASUS K8V-MX. It's a Socket 754 with a Athlon 64 processor, an Nvidia video card, 256 MB, A Creative Labs Audigy SE sound card and 2GB's of Kingston memory. I am runnning Windows XP Pro x64 on it.

I just loaded Windows yesterday and I like to get all of my drivers and updates installed first. I also usually check in Device Manager to see if there is ever anything I didn't catch. In my setup, there is a Raid Controller, and since I don't use Raid, I just disabled it. There is also an unknown device, and it's driving me crazy not knowing what it is. I ran this OS on a previous motherboard and it didn't show up there, so I don't know.

I tried to find a driver for it online by clicking on update driver but nothing came back. Then I made the mistake of uninstalling it, only to have it ask me everytime during bootup that there is new hardware and would I like to try to find the driver for it. So I disabled it. But I'm still wondering what it can be.

I would have attached a screenshot of the properties window for the unknown device but I couldnt get it to upload on here. It does mention something about VIA PCI to ISA Bridge. Hope that helps. But I have no ISA slots!

Also is there any way, through the registry or whatever to just completely get rid of these entries in Device manager? The RAID entry and the unknown device?
Everything else on the system has been installed and has it's drivers. The only ... Read more

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Unknown device shows root\legacy_npf\0000. Ran Smitfraudfix.exe in Safemode. Computer boots, I get a blue screen and after about two minutes everything loads, and internet works. Homepage was redirected and the HOSTS file was changed. I reset my homepage and using WinPatrol, did not allow the HOSTS change. The HOSTS file appears normal with no changes. The time notifier in the taskbar changed to military time (I changed it back). Unknown device still in Device Manager. DDS (Ver_09-03-16.01) - NTFSx86 Run by Owner at 15:08:59.04 on Fri 03/20/2009Internet Explorer: 7.0.5730.13Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.533 [GMT -4:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)FW: ZoneAlarm Firewall *enabled*============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\WINDOWS\system32\svchost.exe -k hpdevmgmtC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\System32\svchost.exe -k HPZ12C:\WINDOWS\System32\nvsvc32.exeC:\WINDOWS\System32\svchos... Read more

A:Unknown device in Device Manager

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

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In Device Manager i got an Unknown Device in Device Manager, The device says ACPI\ASD0001\2&DABA3FF&0. Windows Update didn't find any driver. 

A:Unknown Device in Device Manager

Hi,  I have zipped up and attached the driver you need below. Download and unzip the file to its folder.  Do not do anything with the files in the folder. Go to the device manager and click on the ASD device needing the driver. Click on the driver tab. Click on Update Driver. Select the Browse my computer for driver software option and browse to the driver folder you unzipped. Make sure the Include Subfolders box is checked, and the driver should install. Then reboot.   AMD ASD WB64A.zip ?69 KB

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Hello, was wondering if anyone could help me figure out what this unknown device is.

A:Unknown device in device manager

Hi Dude, this points to Intel Smart Connect Technology if you don't need it turn it off in the bios
sorry I forgot the link http://www.intel.com/p/en_US/support/detect/

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my  hardware id....PCI\VEN_10EC&DEV_5229&SUBSYS_2212103C&REV_01 it has a yellow sign on it i wil e very thankful if you fixs it

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I have a dimension 9200. 2GB RAM, geforce 7900, core 2 duo 2.13ghz, SATA dvd rom, sata HDD, and everything else is stock and on board. I reinstalled Windows XP to remove all trial software and to reset partitions and now I have an Unkown Device in my device manager.
I had read a couple things about a SATA driver i needed or a chipset driver. I have downloaded both, I thought. I can't seem to find out what it is. It's not hurting anything, it just keeps me up at night.
any thoughts? a nickel to whomever finds the answer, i'll keep hunting.

A:Unknown Device In Device Manager

Welcome to BC PcMedic

Are all peripherals functioning normally?

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Recently installed vista ultimate x64 fresh on new hd. I have been using the same copy on my older hd for 8 months.

As far as i'm aware i've installed all newest drivers for hardware.

There are two 'other devices' for which no drivers are installed. One I'm pretty certain is the gameport on my audigy 2 zs platinum pro [location = pci bus 2], which isn't supported in vista. the other one is a mystery [location = 'on Msoft ACPI-Compliant System].

I don't care about the gameport but i'd like to get to the bottom of the second device. The thing is the only thing that makes any sense to me in properties/details is in 'siblings' - it looks exactly like the description in the same properties/details for my cpu [athlon 64 x2 6000+] for which there are already 2 instances in 'processors'.



Could this unknown device have something to do with the cpu and might the fact it's unknown be affecting the computer performance?

I can give further info if required. I've no idea what might be needed!



A:Unknown Device In Device Manager

did you put in the mobo disc and load the chipset drivers if you dont have it download form manufacturer and install

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Still an unknown device in the device manager under network adapters.

Couldn't figure out the Unknown device identifier program, and there is no vendor or device id !

Under the device instance id, it says "root\ms_pschedmp\0002"
i googled it but didn't find much information.
I tried to update with my driver cd but it couldn't find the driver either.

A:Unknown Device in Device manager

other things on the dropdown menu:

Service: PSched
Enumerator: Root
Devnode Flags : DN_root_enumerated

Class Installer: NetCfgx.dll,NetClassInstaller
Current Power State: D3
Power Capabilities: pdcap_d0_supported

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I have browsed the solutions provided for this problem but they don't fit my case.

When I go to Properties / Details / Hardware Ids the value is: root\sscbfs_storlib_bus3. Nowhere I can find the VEN or DEV code

A:Device Manager - Unknown Device

Hi Welcome to Seven Forums .. Read the Link below

Is this Unknown Device from SugarSync? . Archive (106) . SugarSync 2.0 - Everything Else . Forum . SugarSync Community

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Hello I have vista ultmite 32bit and my device manager says I have an unknown device and it needs the driver. the motherboard is an Asus P5E-VM HDMI BTW I'm doing a clean install on this computer please help me find the driver.

here is the info I have under the device manager:

Name: Unknown Device
Device type: Other devices
Manufacture: unknown
Location: Port_#0001.Hub_#0007

DEvice Status:

this device is not configured correctly. (Code 1)

There is no driver selected for the device information set or element.
To reinstall the drivers for this device, click Reinstall Driver.

I have already installed the chip set

A:unknown device in my device manager

Right click on the device and select PropertiesClick on the Details tabIn the dropdown box, select Hardware IDThere will be a string of letters and numbers:- PCI devices have 4 characters following the VEN_ string, and 4 characters following the DEV_ string.- USB devices have 4 characters following the VID_string, and 4 characters following the PID_ string.- other devices may have different stuff - in that case we'll need the entire string of info.Provide us with the information above and we'll have a look see to find out what it is.For PCI devices I look at http://www.pcidatabase.comFor USB devices I look at http://www.linux-usb.org/usb.idsFor the rest of the stuff, I'll start with the system specs and a Google search.

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This is the hardware id for the unknown device: ACPI\VEN_ASD&DEV_0001ACPI\ASD0001*ASD0001

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The hardware id for the unknown device driver is: USB\VID_18D1&PID_D002&REV_0231USB\VID_18D1&PID_D002

A:unknown device in device manager

Hi, Are you trying to connect anything to your computer ? What is it ? Is it a phone or a tablet ? Regards.

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Hi people.
I have a huge problem with two unknown devices in my "Device Manager" after formating and reinstalling fresh copy of Win Xp Pro. I'v tryed to find help by google and other forums but I just can't seem to find the right answere... Hope to get help from you.
Here's the problem:
In my "Device Manager" there is two lines with Unknown devices.

The first one reads:

The second one reads:

Well, now you got the screenshots. I'v tryed to find answeres on the net for this problem other places but never got the right answere. Hope to here from one ore many of you that maby have a solutin. I will take every sugestion seriusly and I will try just about anything to make it work.
Please somone have the ansvere.
And yeah, sorry about my English. It's been some time since school in Norway...
Oh, have a wery nice christmas!

A:Device manager, unknown device.

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Hi,unable to know what this device is and what driver does it need. Any help is highly appreciated..  Vallabh


View Solution.

A:Unknown device in Device Manager

@Chirala Install this one. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7815280&swItemId=ob_179210_1&swEnvOid=4192 REO

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I have recently bought a reconditioned Fujitsu Lifebook S6120.

I have successfully installed all the drivers from Fujitsu's web site. But there is still one "unknown device" - USB BT. Since the machine has an original Bluetooth sticker and the software does not see bluetooth, I suspect this may stand for USB Bluetooth.

The device has the ID


Does anybody know what this means?
Are any drivers available for this device?
I have used the XP device manager's WEB search,
and manually Fujitsu's site and Driverguide.com but not found anything.

For the moment I've disabled the device to stop getting repeated "found new hardware" messages.
Many thanks,
Oliver Pretzel

A:Unknown Device in device manager (USB BT)

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I have a vaio vgn-fw21z and I have installed windows 7 64bit.
When I enter device manager I see a question mark which means that there is a device that has no driver.
(It is in the category 'Other devices--> Unknown device')
Is there any way I can find more details about this unknown device and the driver I need?
Thank you very much.

A:Device manager unknown device

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I have Compaq Presario SR1520NX computer.

I have unknown device in Device Manager.

I attached a screen shot of it.


What do you think is wrong ?

How can I fix this ?


A:Unknown device in Device Manager


Try this driver:
Summer 2005 Original SiS Chipset Drivers Compaq Presario SR1520NX Desktop PC - HP Customer Care (United States - English)

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Hello. I have two unknown devices listed in Device Manager. The devices don't show Hardware IDs in drop-down list. I've attached a txt file with:
DevNode status
Device Instance path
Class Long Name
Class Short Name
Class icon path

Could someone please help? Thank you.

A:Unknown device (Device Manager)

Could you use this tool to post all the files here.

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I recently decided to to a clean install of Windows 7 7127 RC x64. I have been running Windows 7 x86 because even though I have x64 processors, my laptop came with Vista Ultimate x86 installed on it.

After reading about the differences between x86 and x64 systems and the fact that I have 4GB of memory that only came up as 3GB under x86 I thought I would experiment with Windows 7 x64.

My only problem so far is one unknown device under device manger. I originally had three unknown devices but the first two were based on my Nforce PCI system devices which I finally found here:

nforce Vista driver in Others drivers - Windows Vista Downloads

These are the drivers that worked for my AMD based Nforce system :

Nforce Vista drivers downloads - NVIDIA nForce Driver 15.23 WHQL for WinVista64 Vista driver download - Windows Vista Downloads

After installing the drivers I still have that one unknown device listed. I tried to run DriverMax but it only supports Vista x86 not x64. I also tried PC Wizard and a program called "Unknown Devices" that just tells me I have one unknown device...No Duh!!

I tried to identify the device by PCI vendor ID but it doesn't show one. Since the laptop came with everything pre-installed I have no idea what it can be.

These are the only things I can find to identify it.

Hardware Id's : ACPI\ENE0100 *ENE0100

Physical Device Object Name :\Device\0000005d

I searched the Internet and the only thing that came close to it was something... Read more

A:Unknown Device in Device manager.

Probably drivers for the chipset, all I see on msi's site is 32 bit drivers, so you might be outta luck until they update drivers.

Could always try to download the chipset drivers and point the driver update manually to it.


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My friend's fairly new computer has started showing an unknown device in Device Manager. The hardware id in properties shows USB\VID-08B1&PID_0018&REV_1501 I've tried to find this on the PCI Database website but have been unsuccessful, as has a Google search. Any ideas how to find out what this device is? Thanks

A:Unknown device in Device Manager

Most likely something that he is plugging into his computer USB port. Try this tool. USB.org - Tools

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Hardware id: ACPI\VEN_ASD&DEV_0001ACPI\ASD0001*ASD0001

A:unknown device in device manager

@Hao18? Try this one. http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72773.exe REO

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On a fresh clean Windows 8 image, my software driver (signed) installs fine and shows up properly in the Device Manager. However once i uninstall it , subsequent reinstalls show up as 'Unknown Device' in the Device Manager.

From the device details, I find that it refers to /looks for the .inf file in c:\windows\inf folder but the file itself is missing from the location. The FileRepository has all the required files. But trying to update from there also fails.

Could anyone help me with troubleshooting this problem. What could be going wrong.


A:Device manager shows "Unknown Device" on reinstallation of driver

Please fill your system specs to get help efficiently.
What is your computer make/model?

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I upgraded to Windows 10 a while back. Every time I open the computer I get a pop-up notification telling me the USB device is unrecognized. I have no USB devices in any of my 3 USB ports.
I sent my computer in twice. No help. They just uninstalled everything and reinstalled everything and told me it should be fixed. It is not. I then went about updating every driver in my Device Manager. I uninstalled the Unknown USB Device and then updated
other drivers. Certain drivers (such as PCI Express Root Port #3 - 9C14) when updating would also reinstall the Unknown USB Device, which I would then uninstall and keep working down the list. At the end of updating EVERYTHING I scanned for hardware changes
and "found" the Unknown USB Device. 
From what I can tell, and I know very little about this stuff, my computer can't name one of my USB ports. Since it can't figure out what it's called it can't download the proper driver for it. Since it can't download the proper driver it can't work properly.
The practical result from this is that one of my three USB ports does nothing when I put in any USB item (connect my android phone, thumb drive, presentation clicker, etc).
I've looked on tons of forums. My current thought is that if I can tell my computer what the deice is or download the right driver and tell my computer to use that driver for this device it should solve my issue. But I don't know how to know what the name
of the USB port should be (I imagine it woul... Read more

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Hi,I own an Elitebook 850 G3 with 64 bit windows and touch screen. I recently purchased and refurbished with new SSD drive and upgraded the RAM. The touch screen was working about a week ago and I recently noticed that the touch screen no longer works and the device manager does not show "hid-compliant touch screen" device. Furthermore, scanning for recent hardware changes has no effect and my "touch and pen settings" show no device available.  I've been trying to see if there is a driver fix or if this is because of the Windows 10 update that installed itself about 3 days ago. To make it more interesting, I upgraded the hard drive last week, so either one could be the cause. Any thoughts? Help! Thanks in advance 

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I seem to have a problem with my touchscreen not working.  I'm not sure what happened.  I tend not to restart my laptop right away after updates and one day it rebooted itself in the middle of the night and I woke up to the touchscreen not working. There doesn't even seem to be a HID device in the device manager, suggesting it's not detecting it for some reason. I know sometimes these devices are children of other devices (perhaps something to do with USB?), and I have some devices that say they cannot start as well. Any help if figuring this out would be appreciated. 

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(Please tell me if I'm in the wrong area of this board)

But a friend living hundreds of miles away uses XP and ran an "unasked for" Pop-Up utility that said he had computer problems because of malware or spyware some unnamed entity had installed on his computer. Unfortunately he doesn't remember the name of the "so called spyware detector/remover", but he fell for the "Warning" and ran the program to "check" his system.

Of course, as most those unrequested detect/remover programs do...it found many "so called serious" problems. But would Not "fix/clean them" unless he payed for the program.

From THAT point on, his CD-ROM wouldn't work(which it had dependably always before)....the Device Manager that it "is there" and what make/model it is....and also says that it is enabled and working properly(but it isn't working, as before). And the Icon disappeared from from the My Computer folder. I guess that program somehow did something to it, in order to force people to pay for the program to "fix it" and othe so-called problems!

Has anybody ever heard of this?
Can you help me get his CD-ROM accessable and working dependably as before? Please??


A:CD-ROM shows "This device is working properly" in Device Manager, but doesn't or show

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