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Q: A485 BSOD

Hi all. Bougth recently new a485 2500u to mine long thinkpad line (T61, T410, T430), with fresh and clean windows install + 8gb ram to use full potential of vega - And it do crashes while gaming warthunder again and again. Bios is updated. Maginificient machine on size/performance scale (faster whan previous t430 i7 + egpu 750ti). What is strange - it do crash less if run as administrator. Code in BSOD is watchdog-timer

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Preferred Solution: A485 BSOD

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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I am testing the new models of Thinkpad A485 units Model Type 20MV S00U00.OS installs just fine.I have the drivers for enterprise that were downloaded from the lenovo site, they installed just fine.I have a script that as part of the setup it installs around 38 wireless profiles and its the same script that we use in all our models.On this model is causing a BSOD pointing to the "rtwlane.sys" file.  after some research I have downloaded the latest driver from Realtek.  This did not help.I added a pause command on the script so that the script pauses after each individual profile is installed to see if its one particular profile causing the issue.Each time that I run the script, the BSOD happens at a different profile. 

A:Thinkpad A485 - BSOD - rtwlane.sys when adding multiple wireless profiles

A blue screen error (also called a stop error) can occur if a problem causes your PC to shut down or restart unexpectedly. When you experience this type of error, you won?t be able to see things like the Start menu or the taskbar on the screen when your PC is turned on. Instead you might see a blue screen with a message that your PC ran into a problem and needs to restart.

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The Ryzen Pros in the A485 are qualified for ECC support. Can Lenovo enable this support in a BIOS update? 16GB ECC SODIMMs (Lenovo # 4X70Q27989) are recognised by the system but there's no option in the BIOS to enable ECC.

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Issue:Estimated battery %/time is correct until the internal battery is out of power, then the battery %/time instantly drops to 5%/unknown until the external is dead (it was shutting off and id have to turn it back on as shutdown was 7%), OR the system is rebooted in which case then the battery %/time is correct again until the remaining battery is actuallly dead...It can say not installed all it wants to...  Had this issue with the last 2 BIOS's, dont know if it existed before, or a known issue.?Did a fresh reinstall on 12-23-2018, latest drivers downloaded for install at the time (and as of today, still no update's, running latest on all.

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The User Guide for the a485 notes an external display can achieve a resolution ... "Up to 4096 x 2160 pixels / 60 Hz, with an external display connected to the HDMI connector".  I currently have my a485 attached to an external LG 27UD69P-W that supports a native resolution of 3840 x 2160 (HDMI: 60 Hz). My issue occurs when setting the display above 30Hz, I get random blank screens that last for 1-2 seconds.  This does not occur at 30Hz Is there a fix incoming for this?  Am I the only one affected by this? Thanks for any info!

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The User Guide for the a485 notes an external display can achieve a resolution ... "Up to 4096 x 2160 pixels / 60 Hz, with an external display connected to the HDMI connector".  I currently have my a485 attached to an external LG 27UD69P-W that supports a native resolution of 3840 x 2160 (HDMI: 60 Hz). My issue occurs when setting the display above 30Hz, I get random blank screens that last for 1-2 seconds.  This does not occur at 30Hz Is there a fix incoming for this?  Am I the only one affected by this? Thanks for any info!

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I'm looking to replace my A485's regular US/English keyboard with a backlit keyboard but dont know the FRU.  Any help would be greatly appreciated! Posting here because there is no clear place for A-series questions.  Apologies if this is incorrect.

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Can't see a dedicated category for A series laptops. Are people using this category because there are similiaries in the base design between the A485 and T series laptops?

A:Where to discuss A485 issues?

@Helios-Comms wrote:
Can't see a dedicated category for A series laptops. Are people using this category because there are similiaries in the base design between the A485 and T series laptops?

Good day.
Currently, this product line is being discussed in this (T-series) board.

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Hi all,I purchased an A485 on the 10th of this month. It's continuously been delayed and I don't seem to be getting anywhere with it. All i ever get told is 'my irder is in process' or there is a parts delay. I understand that sometimes parts delays can halt an order for weeks if not months. Was just wondering if anyone else had ordered this and was having similar issues? OPLEaDER

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My client has recently bought four A485s instead of their normal E480 laptops to give AMD another go. I'm really starting to regret it as all four seem to be suffering from Wi-Fi drop outs. I work remotely from client so what I normally do is carry out the intial Windows configuration onsite and then install SimpleHelp remote support - I then carry out the rest of the configuration remotely using SimpleHelp. It works well and once I establish a remote sesssion, it rarely (like never) drops. I've currently got two E480s and two A485 left on a desk at the office on the same Wi-Fi. I've been going through a very similar configuration process with all four - add to Azure AD, install Office 2016, set-up printers etc. The E480's are responding perfectly (no drops) but the A485's keep stopping responding to the remote support session and occasionally SimpleHelp reports the connection has dropped - it then re-connects a few seconds later and reports "N drops". So far the E480s have not dropped at all (I've been connected about an hour) but the A485's have racked up about 15 drops between themselves. They don't do this all the time. You can got for 10/15 minutes when they respond perfectly. My client's internet connection is excellent - 1Gbps backbone with AC Wi-Fi so we're getting >100Mbps both ways, often >200Mbps. I've checked the system event log and there are some e... Read more

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Hi, It seems that this latest BIOS version (1.02) is causing a few different performance issues for the ThinkPad A485. Once obtaining my A485 I ran some synthetic benchmarks to judge CPU performance. After updating to the latest BIOS, I have noticed a decrease in performance on the order of about 10%. It seems that this BIOS update has allowed the CPU to exhibit more stable performance and CPU throttling behavior under constant load, e.g. as seen in the updates to this article: https://www.notebookcheck.net/Lenovo-ThinkPad-A485-Ryzen-5-Pro-Laptop-Review.334528.0.html but at the cost of some overall performance. Adding to this, after having owned a ThinkPad A485 with a Ryzen 5 2500u and one with a Ryzen 7 2700u, it seems as though Lenovo's power management is aggressively holding back the Vega 10 GPU in the Ryzen 7 2700u, as opposed to the Vega 8 GPU in the Ryzen 5 2500u. Previously, in CineBench R15 (https://www.maxon.net/en/products/cinebench/) benchmarks, my A485 with the 2500u would achieve ~37fps during testing, while hardware monitoring software would show that the GPU was achieving a clock speed of about 800mhz. With my new A485 that has the Vega 10 GPU, it is impossible to achieve more than ~25fps under the same test and testing conditions and the hardware monitoring software shows that the GPU can not reach a clock speed higher than what I believe to be the near-base clock of 400mhz. With both laptops, this testing was performed with the Windows po... Read more

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The TrackPoint buttons on my A485 are behaving oddly. The Left button is acting as a simultaneous left+right click (clicking opens up context menu, but I'm still able to drag windows around, etc.). Right and Middle buttons are not functional at all. It seems to be a hardware issue as it persists across Windows 10 and Linux (I've tested in Arch and Ubuntu). Are there any solutions for this, or should I send it in for warranty?

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The new official graphics drivers for the A485 (7/11) exhibit the same resolution bug as unofficial sideloaded drivers. This is not seen in the previous graphics driver (6/8) and needs to be fixed. The problem is that it locks the resolution of certain games to 1080p, as this becomes the only recognisable resolution for the display - as seen by Custom Resolution Utility showing only 1080p at 60hz and 48hz. Adding 1280x720, as it is the only playable resolution for most games anyway, results in a blackscreen when using it.This entirely breaks games like Final Fantasy XII The Zodiac Age, causing a white screen crash, and locks 1080p to at least Distance and Far Cry 3 from my testing.

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HI, Im looking for getting a lenovo thinkpad A485 in this shopping season, but have been noticing iposts on ssues with the bios and cpu throttling hindering the performance of the laptop. Im not a power user by all means for now, just looking for replacement laptop with much better battery life, but would like to be assure that these issues will see a decent fix for it. 1. So far has the situation improved in any significant way?2. Is there any other way to get around the issue?3. Any other common problems i should be aware of? Thanks.

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Hello, I have two different A485 (2700u). Both will frequently have issues playing video files through VLC or Windows Media player. I frequently get "Display driver amdkmdap stopped responding and has successfully recovered" errors in the system logs. Sometimes, videos show up as distored lines, other times a green screen. Usually, the driver crashes and recovers, but sometimes it causes a bluescreen.  Both are Win 10 Pro fully updated with all latest drivers installed via Lenovo Vantage. Anyone else having similar issues or have any suggestions?  AMD Radeon Software: 17.7Radeon Settings Version 2018.0711.1814.30999Driver Packaging Version 17.40.3601.1015-180608a-329781C-LenovoVega 10 BIOS version: 10 BIOS part number: 113-RAVEN-110 I've tested with below driver package as well. Same issueDriver Packaging Version 17.40.6001.2901-180711a-331250C-Lenovo Thank you!

A:A485 amdkmdap driver crashing


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I noticed and issue with the ThinkPad A485 (AMD Ryzen) and DisplayPort audio. If using either the Lenovo Pro dock or the Lenovo USB-C dock, I'm unable to get sound to come through my Acer B247Y 24" monitors using a DisplayPort to DisplayPort cable. The monitors have built-in speakers. It seems Windows 10 thinks it's sending the audio through to the monitors, but nothing comes out. Connecting the HDMI port on the side of the A485 to HDMI on the monitor will produce sound. Using a DisplayPort to female HDMI adapter from the back of either docking station and then connecting an HDMI cable to the adapter and then to HDMI on the monitor will also produce sound. There are no settings on the monitor that seem to do anything for it. I can select the Acer AMD High Definition Audio source in Sound Properties and the little equalizer meter moves when you right-click "Test sound", just no audio comes out using DisplayPort to DisplayPort. I'm not sure if this is an issue with USB-C and DP Alt-Mode which the A485 uses for either the Pro dock or USB-C dock. This does not seem to be an issue with an Intel-based machines using USB-C/Thunderbolt 3 or just Intel and DisplayPort audio. Other testing I've done.1. DisplayPort to DisplayPort does produce sound through the Acer monitor with the Pro dock and the Lenovo Thunderbolt 3 dock using a ThinkPad T480. DisplayPort to HDMI will also produce sound.2. DisplayPort to DisplayPort does produce sound through the Acer mo... Read more

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Can we please have confirmation that the A485 will be supported for BIOS updates via Linux Vendor Firmware Service (LVFS)?According to the website https://fwupd.org/lvfs/devicelist I can see that fairly new Thinkpads like the P52/P72 are already supported. I do not mind waiting (within reasonable time frame) for Lenovo to fix the BIOS issues but at least I would like to be able to update my system without relying on Windows. Can we please have an update on anything revolving this machine? Is LVFS support coming or not? Is a BIOS update planned fairly soon so that I can stick with Windows for a bit longer? Please shed some light on the situation. A simple yes is coming or no is not will suffice so that we can all move on... Thank you.

A:Lenovo, please add LVFS compatibility for Thinkpad A485

I can't answer your immediate question, but I'm posting to make sure you know there's a way to get there. Perhaps you're already aware but others may not be...
It still requires Windows, but that could be in a VM if you don't have a Win box handy.  The Windows update exe includes a tool to make a bootable flash drive.  Instructions in the readme.
I realize it's not ideal but at least it's possible.

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I just updated the Bios on my machine hoping for the performance to start going further to becoming at least on par with the E485/E585, but to my horror, it now throttles even worse! What used to be a stable 2.5Ghz on the CPU during a Cinebench run on high performance mode, resulting in an underwhelming but acceptable 530-560cb is now 2.0Ghz! This barely puts it in the 450-480cb range, which is almost as bad as quiet mode on the previous bios. This is completely unacceptable. If the E485/E585 can get 600cb consistently, so can the A485. The cooling isn't the problem, just stop limitting the laptop and let it get a little louder/hotter so we can get the performance we have been advertised! 70 degrees is _not_ a suitable temp limit in high performance mode.Please try and fix this. This could be the best Ryzen laptop around, but right now, you're just a fool for buying this over the E485. Here's a look at my findings https://imgur.com/a/qXJS2Bs

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Linux may be unsupported, so I just want to hear from other users: Are you able to use the Bluetooth on the Realtek R8822be in this Laptop under Linux? If so, under what kernel?

A:Thinkpad A485 - Bluetooth not turning on (Linux)

It is working for Antergos 4.18.* Kernel. Did you turn it on with FN+F10?

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Hello there, I have the Problem that i can't Update my BIOS with the Bootable CD Image. Is someone here who got it to run? Or is it really a broken Image? Thinkpad A485 update to BIOS 1.16 (https://download.lenovo.com/pccbbs/mobiles/r0wuj48wd.iso) First i created a Bootable USB wget https://download.lenovo.com/pccbbs/mobiles/r0wuj48wd.isogeteltorito.pl -o a485.img r0wuj48wd.iso
dd if=C85.img of=/dev/sdc bs=1MAnd i also tried it with a REAL CD was kindly hard to find a CD/DVD Burner with a CD. But it always stuck after it was Booting from the USB or CD by the Text: "Lenovo Group Limited"  Thanks for your Help.  

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Hello, I have recently acquired my very first Thinkpad, an A485 and although I am pretty happy with build quality I am very disappointed with the firmware related issues regarding performance as well as Lenovo's surprising ignorance towards the multiple open issues posted in this very forum. I thought that this a support forum where people post their issues in order to get some answers from Lenovo support employees. I do not like complaining and I know that replying might take some time but why cant we get a simple, "we are investing the issue please stay tuned for further updates". The silence involving any post that has to do with the A485 really worries me and considering that some posts provide hard evidence of the issues in question, I was expecting a much speedier response from support staff. Please allow me to elaborate, https://forums.lenovo.com/t5/Linux-Discussion/A485-keyboard-and-firmware-issues/m-p/4218324A485 keyboard and firmware issues related topic posted on 2018/09/25 - still no official answer from any support staff https://forums.lenovo.com/t5/Linux-Discussion/Thinkpad-A485-Bluetooth-not-turning-on-Linux/td-p/4219...Bluetooth firmware issues related topic posted on 2018/09/26 - still no official answer from any support staff https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/ThinkPad-A485-BIOS-1-02-issues/m-p/42293...ThinkPad A485 - BIOS 1.02 issues related topic posted on 2018/10/05 - still no official ... Read more

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Hi, The ThinkPad A485 currently suffers from the same issue as the E485, where if typing on the keyboard quickly, jumbles up the letters. This appears to be a firmware bug as I have tested in in Windows and Linux, and yet it persists. https://forums.lenovo.com/t5/ThinkPad-11e-Windows-13-E-and/E485-strangely-unresponsive-keyboard/td-p... Could I please also have confirmation that the A485 will be supported for BIOS updates via LVFS (fwupd.org)? If you need any more information please ping me. Cheers

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Who can confirm that the key combination Windows+Shift+RightArrow does not send any keypress event to the operation system?

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If something is not done soon, I will be returning this A485. Performance on the Ryzen chips are amazing when they aren't being throttled to death by whatever Lenovo has done to the power management on these machines. It seems like the issue has been resolved on the E485, but still persists on the "professional" A485. I'm currently getting around 350-400 in Cinebench r15, which is just garbage even compared to the E485 which routinely hits a score of 600 up to 650 in some cases. Fresh install, only updates. The GPU also routinely downclocks to 400Mhz from around 1000Mhz, which makes graphical apps very laggy. Lenovo, these machines are capable of being so much faster, stop mucking around with the power management and unlock it all.  This issue has been assessed in excruciating detail by other customers. https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Thinkpad-A485-Bios-1-05-worsens-throttli... https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Bios-Issues-with-Thinkpad-A485/td-p/4292... And even has driven some diehard people to mod their firmware in an attempt to fix the issue (https://www.youtube.com/watch?v=iu9WZVLCAVg). I won't be doing this, I'll simply go elsewhere. 

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Are the two RAM-Slots in the A485 usable in Dual-Cannel-Mode?

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I'm loving my new A485 but I have 2 issues that I'm unanble to solve. First:Silent/Perfomance toggle is only showing up sometimes? There is this little speedometer in the taskbar that is either bleu or orange depending on your silent or performance setting. But often this toggle is missing from my taskbar after a sleep / hibernation or full restart. I tried almost everything to figure out what could trigger this issue but I haven't really figured out what it could be... All software is up to date and I'm running Win 10 1809   Second:Installing a second SSD in the wwan port (m.2 2242)Is this even possible? I inserted a new M.2 2242 SATA SSD with 512GB but it does not show up anywhere in the Disk manager or in MS dos (diskpart).  A little help would be welcome for this new Thinkpad user      

Woodworker with an affection for pixels.

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After several clean re-installations of Windows 10 I've found the following:The driver "Synaptics ThinkPad UltraNav Driver" alone does not enable the middle button to work.The middle button works only if the "ThinkPad UltraNav" app is installed from Microsoft Store, as shown in the screenshot below.Sometimes downloading this app from Microsoft Store requires signing in with a Microsoft account, which is unacceptible. Why would I need to create a Microsoft account to get a driver?This app is not yet available in Microsoft Store for Windows 10 1809 as of 11/Oct/2018. A clean installation of Windows 10 1809 has no access to this app.Windows 10 LTSC 1809 does not have Microsoft Store, and therefore has no access to this app.Copying SynapticsIncorporated.SynLenovoTBGDApp_19005.19026.0.0_x64__* in C:\Program Files\WindowsApps\ from a Windows 10 1803 installation to a fresh installation of Windows 10 1809 works, but why would I need to go through such harassment just to get the middle button work?Suggested solution: Lenovo please add this app to the driver installer, not as a Microsoft Store app. 

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I have an A485 with the ultra docking station using ubuntu 18.04 and 18.10. Whenever I undock the laptop, the USB ports stop working completely. Docking or undocking does not help afterwords. Removing the USB and reattaching does not work. Adding a USB after the undock does not work. It's like the USB ports don't even exist. The only thing that makes the USB ports work again is restarting. I have upgraded the dock firmware, BIOS firmware and upgraded the kernel to the latest version to no avail. Anyone have this issue or know of any fix? Thanks!

A:A485 and Thinkpad Ultra Docking station USB issue

 Whenever I undock the laptop, the USB ports stop working completely. Docking or undocking does not help afterwords. Removing the USB and reattaching does not work. Adding a USB after the undock does not work. It's like the USB ports don't even exist. The only thing that makes the USB ports work again is restarting. I have upgraded the dock firmware, BIOS firmware and upgraded the kernel to the latest version to no avail. Anyone have this issue or know of any fix? Thanks!

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On two different A485, I get massive display lines/artifacts when running on the latest AMD Kit Driver 25.20.1401.6.1. The distortion and display lines are so bad, it's unusable. When I rollback to previous version of the driver, it corrects the issue. I'm using the HDMI output on the dock to send to a [email protected] 4:4:4rgb 8bit display. Lowering the resolution doesn't seem to correct the issue. I've also tested on a [email protected] 4:4:4rgb 6bit display and the issue percsists.  

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Hi, since information on the A485 is so scarce I thought I'd ask here: 1. On the product page it sounds like there might be an option for Intel WiFi instead of the Realtek. Is there a general timespan we will be waiting for it? This one is really important for me as Realtek is a nogo for me. Atheros would be nice, Intel would be OK. 2. How is the storage layout of the laptop: Can I have both a 2.5" SATA drive and an M.2 NVME drive? How do I need to configure it for that? 3. There are Rumors that the A485 has keyboard issues similar to the E485 where keys are sometimes picked up in the wrong order. Has anybody experienced or not experienced that? 4. The product page has a very clear mistake and one thing which is probably very misleading: In the description of the picture with the connectors it calls the smartcard slot an Ethernet extension port. And it also in the same picture description says something about Thunderbolt which I think the laptop does not have, right?

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Hello,before I updated the firmware utility, my thinkpad A485 was recharging witht he 65 watt adapter attached to the docking station.However, now I need the 135 watt adapter attached to the docking station?Why is this happening?is there a way to uninstall the driver update? I cannot find anything related to dockign station in the contorl panel-->uninstall programs. Please help me, this is very frustrating. I am using the docking station for just one 1080p  display, it was able to work smoothly with the 65 watt adapter plugged to the docking station.My laptop was charged and the ports and the 1 1080p display was functional. Please help me, I do not want to use the 135 watt adapter as I need it for another lenovo dock.

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On both of my A485, I was attempting to update to the newly released AMD 25.20.1401.6.1 drivers, but upon updating, the Radeon tool was unable to launch with the error: "Radeon settings version and Driver version do not match". To fix this, I had to delete the value in registry key HKEY_LOCAL_MACHINE\SOFTWARE\AMD\CN\DriverVersion It seems the installer doesn't correctly update the registry key 

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PSU: Corsair 750W CMPSU-750TXEU
CPU: AMD Phenom II X4 965 BE
HDD: SAMSUNG HD502HJ SpinPoint F3 3,5" 500GB
GPU: ZOTAC Geforce GTX480 1536MB DDR5
Lettore: LG Super Multi CH10LS20
RAM: CORSAIR Dominator 2x2 GB DDR3 (CMP4GX3M2A1600C8)
Mobo: Asus M4A88T-M/USB3
OS: Windows 7 Ultimate 64bit

I've got this system running since november 2010 and i have had not a single problem. About a month ago, i had issues trying to boot windows: i had to turn power on/off loads of time until i was able to get to desktop. Since that day, Blue Screens happened every time i got to desktop, after few seconds or after few minutes... Freezes and BSoD kept coming, so i ran some tests: memtest86, scandisk, a samsung hdd test... They showed no errors but memtest.
Memtest86 found out loads of errors coming from both RAMs and so i bought new ones: Kingstone HyperX KHX1600C8D3K2. I had same problems: freeze and errors just after boot, not later (played some heavy game for more than 5 hours or so).

I tested old rams on another computer, and they worked just fine.

Oh, and i format/install Windows7 about three times.

I tried to remove GPU and tried to use MOBO GPU, but it still freezed.

Right now i have no freeze/BSoD on boot, but only while playing (after few secs).

P.S. : I had 2 BSoD using the BsoD collecting application.

P.P.S. : Some things are written in italian because i'm running an italian OS.

A:Random BSoD, BSoD while playing, BSoD on boot

Here some Blue Screen coming from Driver Verifier ...
If my Blue Screen View says the truth, they come from MagicIso... Which i have installed, like, today...

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hey i am on a emachine with about 1400gb of ram andbut an old video card, i think realtek 200. But there is a game called Combat Arms (mmfps) game and when i try to load a game it either gives me a blue screen or restarts my computer. This has happened before after a few updates and then im fine then im not. i dont think it the new ram i instaled( 2 ddr 3200 512gb) Its only made the game faster. Whats the problem.

A:BSOD BSOD BSOD (crawls in corner and dies)

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The title says it all. Brand new i7 x980. Asus x58 premium. 12GB Mushkin enhanced redline. USB 3.0. SATA 6Gbps. Intel x-25MG2 160GB.
Multiple blue screens. Just this morning (Tuesday morning) it was 4 or 5 of them within about a 40 minute time frame. PC Pitstop driver scan had me update my NIC drivers. No help.
I'm hoping you forensic computer detectives can help figure this one out.
Minidumps are zipped up as are three WER XML files.

A:BSOD, BSOD, BSOD (minidump files zipped)

What was the error message that arrived with the BlueScreen? Was it Driver_irql_not_less_or_equal?

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Hello Guys and Gals, my Windows 7 Laptop is in a serious pickle and I have used every bit of troubleshooting knowledge I have learned in my 10 years working in a Windows environment to no result.

I hope that I am posting in the correct forum, and I have read the forum rules.This is my first post on any help forum ever, so I hope the way I have written this is in conformance with what you all are used to.

I have seen multiple error codes thrown when I forced the computer not to restart and show me the BSOD details. This is what is stated:
Stop 0x000000F4 (0x0000000000000003, 0xFFFFFA800600c910, 0xFFFFFA800600CBF0, 0xFFFFF8000357B7B0

Summary: My laptop boots to the Windows 7 login screen but after logging in, startup never finishes completely and is completely unresponsive to (Ctrl,Shift,Esc) and any other attempts to pull up the task manager. My laptop is dual boot, and has these 2 OS's installed: Windows 7 Home Premium (Genuine) and Kali Linux, both of which are 64 bit versions.
When I attempt to boot the computer into the Windows 7 environment, I am able to login at the normal account login page, but after this, it will take an entire day's time to load the desktop and even when it does, finally show the task bar, then the icons, I am unable to open any of them. For instance, after about 20 minutes, when the taskbar finally appears, when I click on the start button, whether from the keyboard windows icon, or the mouse, I will have to wait about 10 minutes until the start... Read more

A:BSOD, Win 7 desktop wont boot even in safe mode, BSOD error:0xc0000010

Quote: Originally Posted by wlocas

Stop 0x000000F4 (0x0000000000000003, 0xFFFFFA800600c910, 0xFFFFFA800600CBF0, 0xFFFFF8000357B7B0

Havent read the rest. Coz those are not relevant.

Let us know about your storage system. Namely ....
How many
Make and model (if possible)
Storage controller mode (SATA/IDE/AHCI/SCSI/RAID)
Storage controller driver
Let us know. Those information (as many of them as possible) will help us to start troubleshooting.

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8010C69010
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

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Windows 7 Privacy Statement - Microsoft Windows

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changed bios settings from RAID to IDE didnt seem to help this has occurred multiple times during playing planet side 2 the game runs fine then suddenly crashes im pretty sure i have the latest drivers and everything is up to date can someone clever help me please

A:BSOD Plannetside 2 (steam) black screen> reboot> BSOD crash report

A stop 0x116 is a display/graphics related issue. Many a factors or components may cause such a BSOD.

First of all, it is the display driver. From your BSOD dumps, I have noticed that it crashed the same irrespective of the driver version over time. So overlooking this part right now. Will concentrate it on later again, if needed.

Next thing is overclocking, which sometimes lead display to crash. And, you are slightly overclocked.

CPUID: "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: 3411
As the system is crashing, you should stop overclocking. Set all the hardware elements like CPU, GPU and RAM to default; and reset the BIOS to default too.
How To Clear CMOS (Reset BIOS)

Heat is another factor. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Also, dust accumulation causes heat, and dust accumulation depends on the age of the system. How old the system is? If possible, dismantle it and clean the inside carefully .... specially the air vents and fan grills, so that it can blow the hot air out easily.
Dont forget to apply thermal paste to the CPU when re-seating the system.

Insufficient power supply is also a great cause of display crash. Check if the CPU is supplying adequate power there or not.
eXtreme Power Supply Calculator

It GPU itself may not perform upto the mark. Stress test the Graphics Card u... Read more

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Just did a malware scan and ended up with bsod. Please check my mini dump and advise on what to try.


A:Recent crash issues system exception bsod and Page Fault bsod

Tried loading Malware Byte and had BSOD:

On Thu 4/3/2014 2:19:27 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040314-17440-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800030B7D79, 0x0, 0xFFFFFFFFFFFFFFFF)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System

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Hello, so i think i have dealt with this bluescreen 3times now, and it seemed to have gone away after i went from my amd system to intel. But now its there again. The most useful function ever, wake from sleep, is now bluescreening my computer. I instantly tried to use the Disply Driver Uninstaller because thats how i solved this before, but no luck... So please, could anyone help me out? I have the dmp file too. (apparantly this support forum does not allow for dmp file uploads.... well..

Hope that works... (now i realise i could have used google drive and escaped the hassle of creating a mega account...)

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Windows 7 came installed on system
system about 7 years old
AMD Phenom II X4 820 processor 2.80GHz
Nvidia Geforce 9100
motherboard: pegatron m2n7b-la
power supply: liteon 300w
HP Pavilion AY748AA-ABA p6320y

Any help is much appreciated and thanks jcgriff2 for BSOD posting instructions

A:BSOD 0x000003b ran BSOD File Collection app + perfmon (attached zip files)


All of the attached DMP files are of the SYSTEM_SERVICE_EXCEPTION (3b)bug check.

This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

BugCheck 3B, {c0000005, fffff8000324b1a4, fffff88009790f30, 0}


1: kd> ln fffff8000324b1a4
(fffff800`0324b190) nt!MiUnmapLockedPagesInUserSpace+0x14 | (fffff800`0324b4f0) nt!KeUnInitializeUmsThread
The exception occurred in nt!MiUnmapLockedPagesInUserSpace+0x14. This is an API that maps a buffer into the dynamic address range.



-- PROCESS_NAME: nvstreamsvc.ex

Uninstall/disable nVidia Streaming Kernel service ASAP!

2. Uninstall Spyhunter ASAP from Enigma Software as it's likely causing conflicts with Malwarebytes.

3. Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

4. sptd.sys is listed and loaded in your modules list; SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues with Win 7 and 8). Plea... Read more

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Hi All,
I'm an experience computer user working in technical support and system administration in linux environment. 
This issue has me stumped.
My pc is refusing to boot, it will throw a BSOD moments after hitting the loading windows screen.
Start up recovery prompts to system restore, once this is complete it restarts with the same effect.
Repairing from the windows system disk has the same effect.
When booting into safe mode, the system will BSOD when loading aswRvrt.sys.
All BSODs happen too fast to read anything, not dumping physical memory.
This all started happening after a seemingly random BSOD which happened last night.
The only change to the system that I effected was installing a newsgroup reader this was done several hours before the first BSOD.
Any assistance would be greatly appreciated. 

A:BSOD on windows load - safe mode BSOD at loading Aswrvrt.sys

When you used the installation disc did you access the System Recovery Options and run the Startup Repair?

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64 bit, full retail.
Hardware is 1 month old (built myself)
OS was installed when I built it from a USB drive (did not include an optical drive in the build)
SPECS:i5 2500k
ATI 7850 GPU
corsair tx650 PSU
ASRock Extreme3 Gen3 motherboard
Corsair vengance 1600 ddr3 ram (2x4gb)
Coolermaster hyper 212 cooling unit
500gb Western Digital HD
64gb Crucial M4 ssd (OS is installed on this drive)
It was working fine the first 3 weeks I had the build, then I went on a vacation for a week. I come back, and the thing BSODs on me 6 times in an hour and a half.

First thing I tried was setting clocks back to normal (was at 4.3ghz on the i5, went back down to 3.3ghz) and it was stable for like 45 minutes after I did that, but it then crashed again. Also did a memory diagnostic test and everything was supposedly good.

My max temps with prime95 now are like 37 degrees celsius with RealTemp because I have the coolermaster hyper 212 as opposed to the stock cooler, so it shouldnt be crashing due to over heating.

Also: first crash occured firing up minecraft.

Thanks for any and all help guys.

A:BSOD semi-randomly. Self built computer. (BSOD dump.zip included)

Also did a memory diagnostic test and everything was supposedly good.

Using which tool/software? You should run Memtes86+ for at least 7 Passes (Test each RAM stick individually)
RAM - Test with Memtest86+
Your BSODs are RAM/Memory related, rest your RAM settings to their default values in your BIOS. Stop any overclocking if any.

Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.
Note that this test may overheat the CPU, ensure proper cooling.

Post back with your results.

* *
* Bugcheck Analysis *
* *

See the comment for FAT_FILE_SYSTEM (0x23)
Arg1: 0000000000050853
Arg2: fffff88018cbc7a8
Arg3: fffff88018cbc000
Arg4: fffff80001ede67c

Debugging Details:
EXCEPTION_RECORD: fffff88018cbc7a8 -- (.exr 0xfffff88018cbc7a8)
ExceptionAddress: fffff80001ede67c (nt!CcLazyWriteScan+0x0000000000000188)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00... Read more

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Hi all, really getting a headache trying to fix my mums laptop out but I am struggling miserably.

I have no idea what she has done, obviously claiming to have done nothing but basically I got a text this morning asking me to take a look at the laptop because it wont turn on.

First thing is the Windows bootup screen, improper shutdown asking to boot in safemode/normal etc. I chose normal and just as it was about to boot into Windows a fast BSOD appeared for a split second and then the laptop restarted, to the same screen. This time I chose Last known configuration, same happened. The BSOD's were so fast I cannot get a glance at it.
I tried in safe mode and it seemed fine, but I didnt know what I should try to do. So I did a system restore and this worked ok but again it wouldnt boot up.

After hours of trying, I googled some and downloaded Windows Vista Recovery Disc and I attempted the Automatic System Repair but it told me failed to detect any problems. Tried it again, and same. So then I attempted to boot it back up, but nope. BSOD again.

The laptop did come with a typical recovery disc but I am unable to find that, and the Windows Vista label is stuck underneath the Laptop so I downloaded a copy of Windows Vista to install and I managed to format the harddrive.

Now this is what bugs me, I cannot even install a fresh copy of Windows, I am actually trying again as we speak but even whilst "Copying the files" on the Windows installation, it BSOD's on ... Read more

A:[SOLVED] Windows Vista - BSOD's while trying to bootup, now also BSOD's whilst reinst


STOP: 0x000000001A (0x00041284. 0xA4884001....

I just tried again for 4th time and I managed to type this much above ^^ before the laptop restarted itself :(

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