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YOGA 710 15IKB keeps turning off itself

Q: YOGA 710 15IKB keeps turning off itself

It keeps turning off itself in a few minutes after unplugged even though the battery is fully charged. Resetting it to reinstall Windows didn't make any difference. It doesn't appear to be a thermal issue because it runs OK when plugged in. I wonder if there's anything else to try before returning it for repair or replacement under warranty.

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RELEVANCY SCORE 200
Preferred Solution: YOGA 710 15IKB keeps turning off itself

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RELEVANCY SCORE 76.4

I've bought Yoga 510 about 2 weeks ago, and since the very begining of use it has some problems with screen, which sometimes turns white while it's been moved (sometmes while opening the laptop for examle). Does anyone know why this is happening? 

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RELEVANCY SCORE 76.4

Lenovo laptop's display suddently went off and it is not turning on. I thought the battery might have discharged and plugged in, but the indicator that battery is charging is also not on. I tried holding the power button for 30 seconds. It isn't turning on. Laptop is still under warranty. What can I do/ Whom can I contact for service?Thanks.

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RELEVANCY SCORE 57.2

I am a very frustrated and angry customer at the moment as i keep running into Road Block and unacceptable answers.  This issue is enough to cause me to never buy another Lenovo laptop or any laptop at Best Buy!I bought my computer in July and in September i noticed a key had popped off-  the "< ," key next to the M key.  I have used the key board only when i was setting up-  now at my office and at customers i set it in downward dog mode ;-) and use a blue tooth key board.    So it is not from use that it broke.   I took the laptop into BEST BUY and was told that the key was missing a metal part on the back so they could not fix it onsite-  i would have to send it in and be without my laptop for a week to 10 days - unacceptable -  this was a month or more ago. I searched on the LENOVO website and could not find a way to purchase a single or the entire set of Keys!  I am self employed as a software consultant.   My life is pretty busy and i finally decided today to bite the bullet and ask for a call from Lenovo support.  Again i am told the only way to fix this is to send my laptop in for a repair.  I asked to just be able to buy a KEY - i am told that well they do not sell individual keys - they would replace the entire keyboard!  So sell me the keyboard and or send me one an i will take into best buy to have them replace it while i wait.  They cannot do that.   I live... Read more

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RELEVANCY SCORE 55.6

The fans of my Yoga 720 are always running. When it shuts down, the fans go on max until it's done shutting down, then when it boots up, the fans go on max again. It calms down for the few seconds it takes me to open up Google Chrome. Then it goes on max again. It doesn't matter whether or not I'm running an intensive program or literally just having 1 tab open in Chome, the fans are always on.  I obviously expect it to be running at max speed when I'm playing games but not when there's 1 tab open in Google Chrome. Is anyone else having this issue? If so, how was it solved? I tried searching around and still didn't find a definitive answer so I really appreciated all the feedback that everyone has to give.

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RELEVANCY SCORE 53.6

Hi, Did a fresh install of windows and drivers on my 720s after using it for a few weeks. Everything seems to be working except the OSD on the function keys Read through forums and other resources and they say it's connected to the energy management driver. I did install, and reinstalled that but it's just a driver and no software can be seen on the start up menu or list of apps.  Is there something else I need to install to have the OSD working for function keys? Appreciate anyone who can help. 

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RELEVANCY SCORE 52

Hello, i am thinking of getting the laptop above, but I have a few concerns. 1) is the wireless card in it already an intel 8265ac card? Is not, can it be upgraded with a FRU 01AX704? I'm not sure if it's compatible with the bios whitelist on this machine and my googling skills haven't come back with much! 2) what make is the SSD in this machine? Is it PCIE-NVME based? It only says 256gb. Can hard drives be replaced for any model or does it have to be in the whitelist like wireless cards? I'm hoping it's a Samsung pro 960 256gb! 3) I've also heard it's hard to install windows from scratch on these machines due to the controller for the hard drive being set to RAID rather than AHCI/NVME, which means windows doesn't detect it upon installation. I've heard there's a bios out there now which allows AHCI to be selected from the bios so it makes it straight forward enough (a lot of linux users wanted this!) but Lenovo have said it may cause issues with performance if installing windows through this way? Is this just Lenovo covering their backs or is this a genuine concern? any clarification on the bottom point would be great. thanks!

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RELEVANCY SCORE 52

Hi, I'm having trouble finding a USB-C hub for my Yoga 720-15IKB. I mainly need HDMI output and a SD-Card reader. Speed for the reader is not a major concern but I am using UHS-II cards so faster is always better.So far I've tried these two (both just no name china models) but I can't get them to output an HDMI signal AND read a card at the same time. At first I thought there's a problem with my USB-C port but it seems to be a somewhat known compatibility problem on the forums (anyone who can verify that?). I can also output HDMI just fine with a simple aliexpress adapter.So the question is which hub should I buy? A Lenovo one? I tried to search for compatibility lists but can't really come up with something. Thanks in advance!

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RELEVANCY SCORE 52

Hello, I bought 2 Yoga 730 and the fan will drive me crazy, just when I install Chrome the fan starting to work. This is normal with this kind of model ? Love the laptop but the fan it's a real issue for me. Got the latest version of bios 

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RELEVANCY SCORE 52

????????????!???? ?? ??????????? ???????? ??? Lenovo Yoga 730 Iron Grey (81CU004YRA) ????? ????????? ? ???? ???? USB 3.1 Type C?? ?????????, ??????.

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RELEVANCY SCORE 52

Hello i have a yogo 710 15ikb and cannot stream 4k videos or play them in vlc player properly without video studder ... i have disabled and reinstalled both graphic drivers for cpu and gpu and also increased virtual memory ... Thank you  Here are the specs on the laptopmodel: Yoga 710-15IKB Signature Editionprocessor intel core: i7-7500 @2.70GHZ-2.90GHZInstalled memory: 16.0 GB (15.8 usable)system type 64 bithard drive is 480 SSDalso has the 4k ultra hd screenand nvidia 940mx gpu

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RELEVANCY SCORE 52
RELEVANCY SCORE 51.6

I have a yoga 510 15ikb that isn't powering on, LED by the power button turns on, but nothing happens. how can i get support for this? there are no numbers to call anywhere on the web site.

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RELEVANCY SCORE 51.6

Hi, so alot of us gamers have complained about power thorttling on this notebook. There was a bios released on November 15th 2018 but this did not fix the throttling. Are we ever going to see a proper bios? This laptop has so much potential as with intel xtu we can manually set power limits but the bios sometimes overwrites it.

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RELEVANCY SCORE 51.6

I've had my Yoga for just about a year with no issues. I recently took it on a trip and when I landed it no longer wants to power on. I let it charge all day long and it still won't power on, no lights or anything happens when I hit the power button - either tapping it or holding it down for 30+ seconds. It was connected to a USB-C dock when it was last powered down, but that shouldn't affect anything. Please help as I need this laptop functional while I'm on this trip.  Thanks. 

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RELEVANCY SCORE 51.6

Hi, i bought this laptop with Windows 10 a couple of weeks ago and it ran smoothly for the first few days then it started to give me the blue error page. I did the recovery twice and the updates but the problem is still there. Fan is very noisy and the double finger tapping as right click doesn't work either. Any help? Thanks.

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RELEVANCY SCORE 51.6

Hello, My laptop is Yoga 71015IKB, it came with 256GB LITEON CV3-8D256 SSD. Now i want to upgrade it with 512GB but in confusion what SSD to take. The preferred one is Samsung 970 Pro or Evo series. Can you please help to identify what my motherboard supports ragarding SSDs? Does it support NVMe and if yes what is the maximum speed? Thanks,Artur

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RELEVANCY SCORE 51.6

I found a generic posting about upgrading a Yoga 710 SSD, but I don't know if that also pertains to my 15IKB model? Is there a document somewhere that tells me the recommend model of SSD I could use?

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RELEVANCY SCORE 51.6

Can I put Invisible First-Defense+ Liquid Glass-Screen Protector on the screen on this laptop?

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RELEVANCY SCORE 51.6

I see that a few Yoga models including the 730-13IKB have Alexa support, however it appears the 730-15IKB is not on the list? List and info about Alexa for Yoga is here: https://support.lenovo.com/us/en/solutions/ht506718 Is this planned in the future or is there some reason why Lenovo has decided to not extend Alexa to the higher end models of the 730? I really hope they plan on adding support! 

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RELEVANCY SCORE 51.6

I just had to take my laptop in to get the screen replaced for a second time in less than 1 year. Dead pixel issue both times. It is Best Buy Geek Squad that does the work so I assume the first replacement was with a Lenovo screen. Any other dead pixel issues? It's very frustrating going 2 weeks again without my computer. 

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RELEVANCY SCORE 51.6

I have a yoga 510 15ikb that isn't powering on, LED by the power button turns on, but nothing happens. how can i get support for this? there are no numbers to call anywhere on the web site.

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RELEVANCY SCORE 51.6

I have a YOGA 720 is first generation (i think). Going on a trip I had forgoten my power supply at home so i went online  and found out it is speced for a 135 watt power supply. Even though I was in Chicago there were no 135 watt to be found in stock but i found several 90 watt so i got one and just throttled down my system and was careful. Everything worked fine. I got home and checked to see what what my Lenevo Supplied PSU was and it is a 90 watt, not 135 watt that the machine was speced for. My original power supply always runs hot but I gave it no thought (in my experience/use they all run hot) and at peak use my system would seem to fade and had at times actually started using battery and ac power simultaneously (pretty sure) under real heavy load.First question: Is/was this because I have an inadequet PSU?  Why did Lenovo send me the smaller AC Power adapter/charger? and Should I buy a 135 watt? I know there are other electrical values/numbers that are important too I am using the most obvious discrepency for example at the moment. Trent

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RELEVANCY SCORE 51.6

Hello everyone, I have been having issue with USB, it is really annoying, that's why I would like to ask if someone has similiar issue with this laptop and whether someone knows how to fix this.  Laptop boots normally to the main OS on the SSD, everything seems to be working fine. However when I attach an USB device to the laptop, it acts little crazy. When I connect 1 or 2 devices on those USB ports on the laptop, they seems to be working most of the time (not always). However when I connect them to some hub (even self powered hub or Thunderbolt 3 enclourse with power supply) it acts ok, but sometimes it is having hiccups. For example, if i connect keyboard, the keyboard is typing fine but sometimes it randomly holds the key which was last pressed, but the keyboard is still being powered and is not bliking like it is loosing power. The main issue is with Windows To Go USB drive, which works on any other computer except this one. When I boot to the windows, it is good during idle, but when I try to intall something the drive goes to 100% activity time and 0 write 0 read and freezes. I have to replug the drive, but then it ussualy gets blue screen. Also if I'm coping something to or from any USB drive, which takes longer (also in the main OS) it freezes like this too.   

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RELEVANCY SCORE 51.6

HiIs it possible to charge the yoga with a docking station over USB 3.0 Port?If yes, it is also possible to charge, if the notebook is off?I would like to use a dell d3100 docking station. Thanks in advanceDilbert

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RELEVANCY SCORE 51.2

Please understand this is my first post and I am a novice in this community. Suddenly my F1, F2, and F3 keys stopping working. I can use the sound if I use the sound icon or with the Fn key. Most inconvenient. I assume this means my media is in default. Please help me fix my sound.   

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RELEVANCY SCORE 51.2

I have been trying to get my Yoga 710 to work with a mouse, as I realy do not care for touchpads, but no miceI have used work. I have tried 5 mice, including 2 wireless ones, and all of the mice work on my other (Desktop) computer. When I plug the mice into either one of the USB slots, the computer doesn't notice anything. There is no sound like on other computers, and the mice do not glow red from the bottom like they usualy do when I plug them in. One of the mice did blink red when I plugged it in, but it immediatly went back to no light. This is a new computer, I got it for christmas and the only program I installed on it is microsoft word and my printer driver, both of which I have on other computers that work fine with a mouse. The USB ports work for other things, I am able to charge my phone on either one.  On device manager, under the Mice and other pointing devices tab, it says I have "Synaptics Pointing Device". This is different than my other computer which has "HID-compliant mouse" under that tab instead. My Operating system is Windows 10. Please forgive me if I'm missing something simple, I am not the most tech savvy. I'm also sorry if this is the wrong spot to post this, I'm not quite sure if this goes under this section.

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RELEVANCY SCORE 51.2

I have Sketchup Pro 2017 installed on my Yoga 720 laptop at work.  On paper it seems like this computer should be more powerful than the machine its replacing, but its performance in Sketchup is really slow.  It makes the program really difficult to use because its freezing and lagging so much.  I've run a quick diagnostic on the machine and it passed.  I also have run Sketchup with the task manager window open and it seems to be using about 35-45% of the memory while its running.  Is it a graphics card issue?  My collegue ran one of the same files I've been working on and it worked fine and her machine is in theory less powerful.  She is using Windows 7 however.  Could it be an operating system issue?  Any other ideas?

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RELEVANCY SCORE 51.2

Lenovo support, thank you for bios solution for windows it's really helpful, but you forgot one thing. That thing is Linux users!! Instalation Linux for that laptop is like a developers quiz, you should become UNIX developer to start FREE Ubuntu on that device. After installation new issues - drivers. What`s going on, Lenovo? I can't use my fingerprint on it, cause no drivers!!!! And the most painfull for me: NOIZE from laptop, it`s like a reactive rocket, on battery it work just 2-3 hours(at the same time linux use less CPU and RAM). Hopeful you'll provide any solution for us (Linux users).  https://drive.google.com/open?id=0ByHLDA4zXQ5eQXZEQVdfUWEwbDQBest regards,Bogdan

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RELEVANCY SCORE 51.2

The Yoga 720-15IKB comes with either a 20V 6.75A or 4.5A. AC adaptersTable 8. Parts list?AC adaptersFRU P/N CRUID.LenovoYOGA720-15IKBDelta ADLX90NDC3A 20V4.5A BIS 5A10J46686 * ?Liteon ADLX90NLC3A 20V4.5A AD BIS 5A10J75109 * ?Chicony ADLX90NCC3A 20V4.5A AD BIS 5A10J75116 * ?Delta ADLX90NDC3A 20V4.5A COO SA10M42754 * ?Chicony ADLX90NCC3A 20V4.5A COO SA10M42797 * ?Liteon ADL135NLC3A 20V6.75A AD BIS 5A10J75112 * ?Delta ADL135NDC3A 20V6.75A BIS 5A10J46690 * ?Delta ADL135NDC3A 20V6.75A COO SA10M42761 * ? Which is best?The 4.5A is smaller.But the larger 6.75A will charge faster won't it? Should I go with the 6.75A or the 4.5A?

A:Yoga 720 720-15IKB power supply: 6.75A or 4.5A - Which is better?

Hi ABSTRACTED,
 
Greetings.
 
The ones with higher amperage would offer faster charging but may heat up faster.
 
It is advised to stay with the same charger that goes with your machine and have known to work for you. It would be better specially if you are not receiveing any message prompt about any need for more power from the system.
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 51.2

I bought the Lenovo ether net to USB C adapter https://www3.lenovo.com/us/en/accessories-and-monitors/cables-and-adapters/adapters/CABLE-BO-Lenovo-... but it won't connect to the ethernet. I went to the drivers and they said they were up to date and working properly and it shows that the ethernet is there it just won't connect to it.

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RELEVANCY SCORE 51.2

My lenovo yoga 720 15IKB was working as usual. It was on lock screen when it went to sleep mode. since then it hasn't turned on.the charging led doesnt glow on plugging in neither does the power button doesnt glow when pressed. its completely cold! please help me out! 

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RELEVANCY SCORE 51.2

I just bought this machine and the display color is rather yucky and washed out. I did play with color calibration in the Windows 10 settings, and was able to match my existing monitor by turning red and green way down and then cranking up the saturation in Intel UHD 630 settings. The problem is, the screen now gives me headache because blue is turned up relative to red and green. So now I'm looking to see if I have the right color profile to begin with. The color profile associated with the monitor was "sRGB display profile with display hardware configuration set to.." Is this the right profile for this laptop? I did search and I couldn't find the color profile for this laptop. Microsoft site says I need to get the monitor driver, not the display/graphics driver, but I don't find that either. Does anybody know where I can find the downloadable color profile for this model?  

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RELEVANCY SCORE 51.2

My lenovo yoga 720 15IKB was working as usual. It was on lock screen when it went to sleep mode. since then it hasn't turned on.the charging led doesnt glow on plugging in neither does the power button doesnt glow when pressed. its completely cold! please help me out! 

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RELEVANCY SCORE 51.2

Hi Team, I'm facing issue with my Yoga laptop touch screen. There is a severe lag in the left side of the screen, works fine for right portion of the screen. Screen starts flickering after sometime ( Ghost touch Issue). I have updated all the drivers incuding BIOS but still the issue persists.I'm running on Windows 10 Home edition. Let me know if any details are required. Thanks in advance. Hope so issue gets resolved ASAP. Sreeram Myneni.

A:YOGA 710 15IKB Touch not working

I have observed one more thing, touch works fine when it is in tablet mode. 

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RELEVANCY SCORE 51.2

Good day guys.. I would like to seek help for my recent laptop bought by my aunt as a gift. After a series of using for just a month. I just wake up one day after pressing power and plugging the adapter and still won't display.Any suggestions?

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RELEVANCY SCORE 51.2

I have been trying to get my Yoga 710 to work with a mouse, as I realy do not care for touchpads, but no miceI have used work. I have tried 5 mice, including 2 wireless ones, and all of the mice work on my other (Desktop) computer. When I plug the mice into either one of the USB slots, the computer doesn't notice anything. There is no sound like on other computers, and the mice do not glow red from the bottom like they usualy do when I plug them in. One of the mice did blink red when I plugged it in, but it immediatly went back to no light. This is a new computer, I got it for christmas and the only program I installed on it is microsoft word and my printer driver, both of which I have on other computers that work fine with a mouse. The USB ports work for other things, I am able to charge my phone on either one.  On device manager, under the Mice and other pointing devices tab, it says I have "Synaptics Pointing Device". This is different than my other computer which has "HID-compliant mouse" under that tab instead. My Operating system is Windows 10. Please forgive me if I'm missing something simple, I am not the most tech savvy. I'm also sorry if this is the wrong spot to post this, I'm not quite sure if this goes under this section.

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RELEVANCY SCORE 51.2

Using both the physical and on screen keyboard I can't send this desired input. Driver reinstalls did nothing. The hardware is fine. I can even get (alt+fn+down) to work. This isn't a global hotkey issue as best I can tell either. Some reported issues included the Intel Graphics Control Panel intercepting these inputs, so I disabled its hotkey manager and the problem persists.

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RELEVANCY SCORE 51.2

Hi, I've been struggling to diagnose this problem for 3 weeks now. Any help would be appreciated. I have no way to play any of the new games I've bought for the holidays and I'm fiending. Problem: BSOD afer any attempt to use the GTX 1050.      Error Codes:VIDEO_DXGKRNL_FATAL_ERRORPAGE_FAULT_IN_NON_PAGED_AREASYSTEM_THREAD_EXCEPTION_NOT_HANDLEDVIDEO_MEMORY_MANAGEMENT_INTERNALI've attempted the following steps:> Disconnect from the wifi/LAN
> Boot in safe mode
> DDU to clean Nvidia VGA Drivers
> DDU to clean Intel VGA drivers
> Reboot to normal windows
> Install Lenovo-supplied Intel VGA Driver version: 22.20.16.4749
> Reboot
> Install Lenovo-supplied Nvidia VGA Driver version: 23.21.13.9125
> Reboot
> Reconnect to wifi After performing the steps above, device manager showed both the NVidia and Intel display adapters as connected and working. Upon opening Lenovo Diagnostic Tool, immediate BSOD with VIDEO_DXGKRNL_FATAL_ERROR and reboot to Nvidia Display adapter device status as > Currently, this hardware device is not connected to the computer. (Code 45)Here's a published Speccy link for my system. 

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RELEVANCY SCORE 51.2

I started having a problem with my screen when I tried to install a program called Monosnap. At first my computer screen was completely white and I had a hard time seeing anything. I uninstalled the program and it got a little better. Virus scans said I didn't catch anything. I reset to my previous Windows back up point and it got a little better. It still had like a white film over the screen with like a halo of pure color around the edges. Then I reinstalled the display driver and that fixed the problem with the permanent white film over everything, except now it randomly flickers completely white, with verticle lines. I've included a picture. 

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RELEVANCY SCORE 51.2

Hi everyone,  So I was using my laptop which was plugged in at the time and it suddenly turned off out of nowhere. Now when i try to turn it on it does not respond at all. When i press the power button nothing happens. When i plug it in there is no indication that anything is happening either. The charge indicator light does not turn on either.   I have tried pressing the power button for 30 seconds then plugging it back in but nothing happens either. Please Help !

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RELEVANCY SCORE 51.2

Has anyone had any issues with 'screen door' on their 730 15IKB? I can see the spaces between the pixels quite clearly on certain colors - blues, reds, oranges. White and Black have no noticable lines. But most colors have some level of this showing up. Blues are the worst, producing a corodory effect. I am sitting at arms length from the screen and it is noticeable enough to bother me. If I put myself ~5 ft away the screen has blurred enough that the lines are not noticeable.  1920x1080 screen (set at native resolution)Scaling set to 100% but increasing to 125% does not impact the size / spacing of the lines.Fix Scaling does nothing as wellIntel UHD 620 - Driver ver. 24.20.100.6344Power settings are all set to max performanceConservation mode does not impactI have undervolted my cpu however the issue was present before that It seems like the effect is greatly minimized when playing games. Is this normal?

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