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YOGA 710 15IKB keeps turning off itself

Q: YOGA 710 15IKB keeps turning off itself

It keeps turning off itself in a few minutes after unplugged even though the battery is fully charged. Resetting it to reinstall Windows didn't make any difference. It doesn't appear to be a thermal issue because it runs OK when plugged in. I wonder if there's anything else to try before returning it for repair or replacement under warranty.

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RELEVANCY SCORE 200
Preferred Solution: YOGA 710 15IKB keeps turning off itself

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RELEVANCY SCORE 78.8

I've bought Yoga 510 about 2 weeks ago, and since the very begining of use it has some problems with screen, which sometimes turns white while it's been moved (sometmes while opening the laptop for examle). Does anyone know why this is happening? 

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RELEVANCY SCORE 60

I am a very frustrated and angry customer at the moment as i keep running into Road Block and unacceptable answers.  This issue is enough to cause me to never buy another Lenovo laptop or any laptop at Best Buy!I bought my computer in July and in September i noticed a key had popped off-  the "< ," key next to the M key.  I have used the key board only when i was setting up-  now at my office and at customers i set it in downward dog mode ;-) and use a blue tooth key board.    So it is not from use that it broke.   I took the laptop into BEST BUY and was told that the key was missing a metal part on the back so they could not fix it onsite-  i would have to send it in and be without my laptop for a week to 10 days - unacceptable -  this was a month or more ago. I searched on the LENOVO website and could not find a way to purchase a single or the entire set of Keys!  I am self employed as a software consultant.   My life is pretty busy and i finally decided today to bite the bullet and ask for a call from Lenovo support.  Again i am told the only way to fix this is to send my laptop in for a repair.  I asked to just be able to buy a KEY - i am told that well they do not sell individual keys - they would replace the entire keyboard!  So sell me the keyboard and or send me one an i will take into best buy to have them replace it while i wait.  They cannot do that.   I live... Read more

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RELEVANCY SCORE 54.4

Hi, Did a fresh install of windows and drivers on my 720s after using it for a few weeks. Everything seems to be working except the OSD on the function keys Read through forums and other resources and they say it's connected to the energy management driver. I did install, and reinstalled that but it's just a driver and no software can be seen on the start up menu or list of apps.  Is there something else I need to install to have the OSD working for function keys? Appreciate anyone who can help. 

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RELEVANCY SCORE 54.4

Hello i have a yogo 710 15ikb and cannot stream 4k videos or play them in vlc player properly without video studder ... i have disabled and reinstalled both graphic drivers for cpu and gpu and also increased virtual memory ... Thank you  Here are the specs on the laptopmodel: Yoga 710-15IKB Signature Editionprocessor intel core: i7-7500 @2.70GHZ-2.90GHZInstalled memory: 16.0 GB (15.8 usable)system type 64 bithard drive is 480 SSDalso has the 4k ultra hd screenand nvidia 940mx gpu

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RELEVANCY SCORE 54.4

Hello, i am thinking of getting the laptop above, but I have a few concerns. 1) is the wireless card in it already an intel 8265ac card? Is not, can it be upgraded with a FRU 01AX704? I'm not sure if it's compatible with the bios whitelist on this machine and my googling skills haven't come back with much! 2) what make is the SSD in this machine? Is it PCIE-NVME based? It only says 256gb. Can hard drives be replaced for any model or does it have to be in the whitelist like wireless cards? I'm hoping it's a Samsung pro 960 256gb! 3) I've also heard it's hard to install windows from scratch on these machines due to the controller for the hard drive being set to RAID rather than AHCI/NVME, which means windows doesn't detect it upon installation. I've heard there's a bios out there now which allows AHCI to be selected from the bios so it makes it straight forward enough (a lot of linux users wanted this!) but Lenovo have said it may cause issues with performance if installing windows through this way? Is this just Lenovo covering their backs or is this a genuine concern? any clarification on the bottom point would be great. thanks!

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RELEVANCY SCORE 54

Hi, i bought this laptop with Windows 10 a couple of weeks ago and it ran smoothly for the first few days then it started to give me the blue error page. I did the recovery twice and the updates but the problem is still there. Fan is very noisy and the double finger tapping as right click doesn't work either. Any help? Thanks.

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RELEVANCY SCORE 54

I've had my Yoga for just about a year with no issues. I recently took it on a trip and when I landed it no longer wants to power on. I let it charge all day long and it still won't power on, no lights or anything happens when I hit the power button - either tapping it or holding it down for 30+ seconds. It was connected to a USB-C dock when it was last powered down, but that shouldn't affect anything. Please help as I need this laptop functional while I'm on this trip.  Thanks. 

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RELEVANCY SCORE 54

Can I put Invisible First-Defense+ Liquid Glass-Screen Protector on the screen on this laptop?

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RELEVANCY SCORE 54

Hello everyone, I have been having issue with USB, it is really annoying, that's why I would like to ask if someone has similiar issue with this laptop and whether someone knows how to fix this.  Laptop boots normally to the main OS on the SSD, everything seems to be working fine. However when I attach an USB device to the laptop, it acts little crazy. When I connect 1 or 2 devices on those USB ports on the laptop, they seems to be working most of the time (not always). However when I connect them to some hub (even self powered hub or Thunderbolt 3 enclourse with power supply) it acts ok, but sometimes it is having hiccups. For example, if i connect keyboard, the keyboard is typing fine but sometimes it randomly holds the key which was last pressed, but the keyboard is still being powered and is not bliking like it is loosing power. The main issue is with Windows To Go USB drive, which works on any other computer except this one. When I boot to the windows, it is good during idle, but when I try to intall something the drive goes to 100% activity time and 0 write 0 read and freezes. I have to replug the drive, but then it ussualy gets blue screen. Also if I'm coping something to or from any USB drive, which takes longer (also in the main OS) it freezes like this too.   

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RELEVANCY SCORE 54

I have a yoga 510 15ikb that isn't powering on, LED by the power button turns on, but nothing happens. how can i get support for this? there are no numbers to call anywhere on the web site.

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RELEVANCY SCORE 54

I have a yoga 510 15ikb that isn't powering on, LED by the power button turns on, but nothing happens. how can i get support for this? there are no numbers to call anywhere on the web site.

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RELEVANCY SCORE 54

HiIs it possible to charge the yoga with a docking station over USB 3.0 Port?If yes, it is also possible to charge, if the notebook is off?I would like to use a dell d3100 docking station. Thanks in advanceDilbert

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RELEVANCY SCORE 53.2

Using both the physical and on screen keyboard I can't send this desired input. Driver reinstalls did nothing. The hardware is fine. I can even get (alt+fn+down) to work. This isn't a global hotkey issue as best I can tell either. Some reported issues included the Intel Graphics Control Panel intercepting these inputs, so I disabled its hotkey manager and the problem persists.

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RELEVANCY SCORE 53.2

I have been trying to get my Yoga 710 to work with a mouse, as I realy do not care for touchpads, but no miceI have used work. I have tried 5 mice, including 2 wireless ones, and all of the mice work on my other (Desktop) computer. When I plug the mice into either one of the USB slots, the computer doesn't notice anything. There is no sound like on other computers, and the mice do not glow red from the bottom like they usualy do when I plug them in. One of the mice did blink red when I plugged it in, but it immediatly went back to no light. This is a new computer, I got it for christmas and the only program I installed on it is microsoft word and my printer driver, both of which I have on other computers that work fine with a mouse. The USB ports work for other things, I am able to charge my phone on either one.  On device manager, under the Mice and other pointing devices tab, it says I have "Synaptics Pointing Device". This is different than my other computer which has "HID-compliant mouse" under that tab instead. My Operating system is Windows 10. Please forgive me if I'm missing something simple, I am not the most tech savvy. I'm also sorry if this is the wrong spot to post this, I'm not quite sure if this goes under this section.

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RELEVANCY SCORE 53.2

I started having a problem with my screen when I tried to install a program called Monosnap. At first my computer screen was completely white and I had a hard time seeing anything. I uninstalled the program and it got a little better. Virus scans said I didn't catch anything. I reset to my previous Windows back up point and it got a little better. It still had like a white film over the screen with like a halo of pure color around the edges. Then I reinstalled the display driver and that fixed the problem with the permanent white film over everything, except now it randomly flickers completely white, with verticle lines. I've included a picture. 

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RELEVANCY SCORE 53.2

My camera is not working, and I would provide a screenshot of the error, but it doesn't always show it, and it crashes immediately and consistently without fail. Devmgmt.msc shows EasyCamera is working properly, and I even updated the driver AND restarted. Other camera apps crash upon trying to open the camera. What do?

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RELEVANCY SCORE 53.2

I have been trying to get my Yoga 710 to work with a mouse, as I realy do not care for touchpads, but no miceI have used work. I have tried 5 mice, including 2 wireless ones, and all of the mice work on my other (Desktop) computer. When I plug the mice into either one of the USB slots, the computer doesn't notice anything. There is no sound like on other computers, and the mice do not glow red from the bottom like they usualy do when I plug them in. One of the mice did blink red when I plugged it in, but it immediatly went back to no light. This is a new computer, I got it for christmas and the only program I installed on it is microsoft word and my printer driver, both of which I have on other computers that work fine with a mouse. The USB ports work for other things, I am able to charge my phone on either one.  On device manager, under the Mice and other pointing devices tab, it says I have "Synaptics Pointing Device". This is different than my other computer which has "HID-compliant mouse" under that tab instead. My Operating system is Windows 10. Please forgive me if I'm missing something simple, I am not the most tech savvy. I'm also sorry if this is the wrong spot to post this, I'm not quite sure if this goes under this section.

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RELEVANCY SCORE 53.2

My lenovo yoga 720 15IKB was working as usual. It was on lock screen when it went to sleep mode. since then it hasn't turned on.the charging led doesnt glow on plugging in neither does the power button doesnt glow when pressed. its completely cold! please help me out! 

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RELEVANCY SCORE 53.2

I want to buy additional 16gb ram module, but i don't know which model can fit to this laptop? i look to this models:https://www.newegg.com/Product/Product.aspx?Item=N82E16820225050https://www.newegg.com/Product/Product.aspx?Item=0RN-0005-000Z4https://www.amazon.com/Kingston-ValueRAM-2133MHz-KVR21S15D8-16/dp/B01AW2LB08/ref=sr_1_24?s=pc&ie=UTF...https://www.amazon.com/Crucial-PC4-19200-Unbuffered-SODIMM-260-Pin/dp/B019FRBHZ0/ref=sr_1_2?s=pc&ie=...

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RELEVANCY SCORE 53.2

I bought the Lenovo ether net to USB C adapter https://www3.lenovo.com/us/en/accessories-and-monitors/cables-and-adapters/adapters/CABLE-BO-Lenovo-... but it won't connect to the ethernet. I went to the drivers and they said they were up to date and working properly and it shows that the ethernet is there it just won't connect to it.

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RELEVANCY SCORE 53.2

Good day guys.. I would like to seek help for my recent laptop bought by my aunt as a gift. After a series of using for just a month. I just wake up one day after pressing power and plugging the adapter and still won't display.Any suggestions?

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RELEVANCY SCORE 53.2

Hi Team, I'm facing issue with my Yoga laptop touch screen. There is a severe lag in the left side of the screen, works fine for right portion of the screen. Screen starts flickering after sometime ( Ghost touch Issue). I have updated all the drivers incuding BIOS but still the issue persists.I'm running on Windows 10 Home edition. Let me know if any details are required. Thanks in advance. Hope so issue gets resolved ASAP. Sreeram Myneni.

A:YOGA 710 15IKB Touch not working

I have observed one more thing, touch works fine when it is in tablet mode. 

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RELEVANCY SCORE 53.2

Hi everyone,  So I was using my laptop which was plugged in at the time and it suddenly turned off out of nowhere. Now when i try to turn it on it does not respond at all. When i press the power button nothing happens. When i plug it in there is no indication that anything is happening either. The charge indicator light does not turn on either.   I have tried pressing the power button for 30 seconds then plugging it back in but nothing happens either. Please Help !

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RELEVANCY SCORE 53.2

Hi Team, I'm facing issue with my Yoga laptop touch screen. There is a severe lag in the left side of the screen, works fine for right portion of the screen. Screen starts flickering after sometime ( Ghost touch Issue). I have updated all the drivers incuding BIOS but still the issue persists.I'm running on Windows 10 Home edition. Let me know if any details are required. Thanks in advance. Hope so issue gets resolved ASAP. Sreeram Myneni.

A:YOGA 710 15IKB Touch not working

I have observed one more thing, touch works fine when it is in tablet mode. 

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RELEVANCY SCORE 53.2

The Yoga 720-15IKB comes with either a 20V 6.75A or 4.5A. AC adaptersTable 8. Parts list?AC adaptersFRU P/N CRUID.LenovoYOGA720-15IKBDelta ADLX90NDC3A 20V4.5A BIS 5A10J46686 * ?Liteon ADLX90NLC3A 20V4.5A AD BIS 5A10J75109 * ?Chicony ADLX90NCC3A 20V4.5A AD BIS 5A10J75116 * ?Delta ADLX90NDC3A 20V4.5A COO SA10M42754 * ?Chicony ADLX90NCC3A 20V4.5A COO SA10M42797 * ?Liteon ADL135NLC3A 20V6.75A AD BIS 5A10J75112 * ?Delta ADL135NDC3A 20V6.75A BIS 5A10J46690 * ?Delta ADL135NDC3A 20V6.75A COO SA10M42761 * ? Which is best?The 4.5A is smaller.But the larger 6.75A will charge faster won't it? Should I go with the 6.75A or the 4.5A?

A:Yoga 720 720-15IKB power supply: 6.75A or 4.5A - Which is better?

Hi ABSTRACTED,
 
Greetings.
 
The ones with higher amperage would offer faster charging but may heat up faster.
 
It is advised to stay with the same charger that goes with your machine and have known to work for you. It would be better specially if you are not receiveing any message prompt about any need for more power from the system.
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 53.2

Hello all,The model I got has an i7, Gtx 1050, and 515g SSD.  I just got my Yoga 730 within a week and yet I am having a serious problem with this laptop. Doesn's matter what I am doing, like browsing online, watching a movie, playing games, doing my homework, idling, etc... the CPU usage will go up to 100% out of nowhere and for no reason. Then, the PC will freeze. I can click on stuff, but there will be no response. The only thing I can do is force shut down. This happened a few times a day for the past few days. In the power settings, I have set the max CPU state to 90%. Thus, it should not go up to 100 in the first place. Also, I have finished all the windows updates already. There should not be any apps that will push the CPS to max. Is there anyone else having the same problem or anyone know how to solve this?

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RELEVANCY SCORE 53.2

I bought a Lenovo Yoga 710 15IKB with 256 GB SSD. I would like to change this SSD to a 1TB SSD. Is it possible? Is there any compatible model in the market? This laptop only works with M.2 SSD? Thanks!

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RELEVANCY SCORE 53.2

Hello,
 
Since yesterday, my battery is blocked at 96%. It should be at 100%.
 
What can I do? Is there a physical problem with the battery?Computer infos: Lenovo Yoga 720-15IKBDate of purchase: 02 may 2018 : Amazon
 
Do I have to use my guarantee?
 
Thanks for your help?













Solved!

Go to Solution.

A:Yoga 720-15IKB: Battery blocked at 96%

By default, Lenovo batteries will not start charging when the battery is at or above 96%.  I would guess you disconnected from AC power for a short time, so your battery went down to 96%. When you reconnected, it is not yet charging. When it drops below 96%, it should charge back to 100%. You can check the following: - Unplug from AC power- Use your notebook so the battery level drops to below 96%. You can let it go down to 92-93% just to be sure- Reconnect AC power Your battery should now charge up to 100%.  Please let us know if this helps! 





Lenard | (I am a Lenovo INsider - a volunteer and not a Lenovo employee) | @lenardgThinkPad X1 Yoga (1st gen) (2nd gen) | Legion Y520

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RELEVANCY SCORE 53.2

I've got a a ethernet-usb adaper, i still dont get an ethernet option in my settings. wifi works fine, but i dont have an ethernet option in my settings, does my laptop even have an ethernet card or am i doing something wrong?

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RELEVANCY SCORE 53.2

Hello, Does anybody tried to charge the Device by USB-PD? Technically it should be possible with a >90W Charger, but I read different Statements. Some say, it's only charging, if the device is off. But that's not the target, it should be possible to work & charge with it.Others say, that only the 13" Yoga can be charged, the 15" (4k Display btw.) seems to need too much energy and doesn't push it to the battery But 90W, as the original dedicated non-usb-Power-Charger, is 90W, so there seems to be negotiating-issues. But as I said: Too many different statements. My Dream-Configuration would look something like this:- 1 USB-C-Charger like Dell TDK33 (4,[email protected])- 1 USB-C-Hub (primarly for LAN & Display), e.g. Andobil 9-in-1. It's too expensive to buy & try. Especially if there are Negotiating-Issues, you have to try different Chargers until you find a working one or to come to the conclusion, that its impossible. TL;DR: Can I Charge the 730-15ikb (4k) over USB-C while working? Which Charger is known to work? Thanks

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RELEVANCY SCORE 53.2

I just bought this machine and the display color is rather yucky and washed out. I did play with color calibration in the Windows 10 settings, and was able to match my existing monitor by turning red and green way down and then cranking up the saturation in Intel UHD 630 settings. The problem is, the screen now gives me headache because blue is turned up relative to red and green. So now I'm looking to see if I have the right color profile to begin with. The color profile associated with the monitor was "sRGB display profile with display hardware configuration set to.." Is this the right profile for this laptop? I did search and I couldn't find the color profile for this laptop. Microsoft site says I need to get the monitor driver, not the display/graphics driver, but I don't find that either. Does anybody know where I can find the downloadable color profile for this model?  

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RELEVANCY SCORE 53.2

Having issues with constant ghost touches on touchscreen. Have tried checking for updates, uninstalling/reinstalling driver. Ended up disabling driver. Tried re-enabling after a bunch of updates and there are so many ghost touches that it took over a minute to click the "disable" button and make it stop. Have seen previous models have had luck with firmware updates. Anything like that available for the 720?

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RELEVANCY SCORE 53.2

Lenovo support, thank you for bios solution for windows it's really helpful, but you forgot one thing. That thing is Linux users!! Instalation Linux for that laptop is like a developers quiz, you should become UNIX developer to start FREE Ubuntu on that device. After installation new issues - drivers. What`s going on, Lenovo? I can't use my fingerprint on it, cause no drivers!!!! And the most painfull for me: NOIZE from laptop, it`s like a reactive rocket, on battery it work just 2-3 hours(at the same time linux use less CPU and RAM). Hopeful you'll provide any solution for us (Linux users).  https://drive.google.com/open?id=0ByHLDA4zXQ5eQXZEQVdfUWEwbDQBest regards,Bogdan

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RELEVANCY SCORE 53.2

My laptop has some weird problems on the lastest BIOS 4MCN31WWV2.03. Sometimes it seems that computer runs the coolers in turbo boost mode when I'm using it on battery saving mode. I'm still getting blue screens every 2-3 days, but after reboot everything works well. What should I do? Does somebody have the same issue like mine machine has? Should I go back to previous "loud" BIOS version?My config: i7, 8gb RAM, 256 ssd, gtx1050

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RELEVANCY SCORE 53.2

So, I too am reporting the ghost touch issue with my Lenovo laptop.  This is on the Yoga 710-15IKB model.  Same exact issue that others are reporting on the 700, 710, and 900 models.  I have uninstalled/reinstalled ALL drivers found for this model, updated drivers via Microsoft, have the BIOS update, made countless changes to the touchpad to see if it is the issue.  But, NONE of those things have worked.  The issue appears to happen randomly after waking up from sleep.  Usually within a few minutes after wake.  I can do NOTHING to stop the issue once it starts other than to hard reset the power button, then wait a few seconds and restart.  Once I've done that, the issue is resolved until... whenever it randomly wants to do it again... usually the next day. Lenovo... there has to be a solution to this!  You resolved it with a firmware upgrade on the older 700 model.  Can you work through the issue and get us a solution?  And, please, don't say to send the unit in for repair.  The issue clearly is a firmware issue.

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RELEVANCY SCORE 53.2

I have Sketchup Pro 2017 installed on my Yoga 720 laptop at work.  On paper it seems like this computer should be more powerful than the machine its replacing, but its performance in Sketchup is really slow.  It makes the program really difficult to use because its freezing and lagging so much.  I've run a quick diagnostic on the machine and it passed.  I also have run Sketchup with the task manager window open and it seems to be using about 35-45% of the memory while its running.  Is it a graphics card issue?  My collegue ran one of the same files I've been working on and it worked fine and her machine is in theory less powerful.  She is using Windows 7 however.  Could it be an operating system issue?  Any other ideas?

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RELEVANCY SCORE 53.2

My lenovo yoga 720 15IKB was working as usual. It was on lock screen when it went to sleep mode. since then it hasn't turned on.the charging led doesnt glow on plugging in neither does the power button doesnt glow when pressed. its completely cold! please help me out! 

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RELEVANCY SCORE 52.8

Hello, I was wondering if I could use any of the following replacement batteries for my lenovo yoga 15IKB Signature edition: https://www.amazon.ca/Battpit%C2%AE-Notebook-Replacement-710-14IKB-80V4003RPB/dp/B078BRQJNH/ref=sr_1...orhttps://www.amazon.ca/Battpit%C2%AE-Notebook-Replacement-710-14IKB-80V4004KGE/dp/B078BQV7GG/ref=sr_1...orhttps://www.amazon.ca/5264mAh-L15L4PC1-L15M4PC1-Battery-Lenovo/dp/B07711R39F/ref=sr_1_30?ie=UTF8&qid... I cant find the exact battery for my laptop model and was wondering if any of the following would work.Any help would be highly appreciated.

A:Lenovo Yoga 710 15IKB battery replacement

Have you tried buying from Lenovo?  After clicking on below link choose rechargeable batteries on the left side list.  Normally i would also try Encompass but it appears their database is down right now.
 
https://lenovo.encompass.com/
 
https://pcsupport.lenovo.com/ca/en/products/laptops-and-netbooks/yoga-series/yoga-710-15ikb/80v5/par...
 

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RELEVANCY SCORE 52.8

I bought a new SSD for my laptop to upgrade from 250GB to 1TB, unfortunately my bios will not recognize the new drive. I ran Lenovo Vantage system update and there was an update for my bios, which I installed. It still will not recognize my drive.  BIOS Version/Date LENOVO 2XCN38WW(V2.12), 7/10/2018 Is the drive I got not compatible, and if so why? Any suggestions on what to try? HP EX920 M.2 1TB PCIe 3.1 x4 NVMe 3D TLC NAND Internal Solid State Drivehttps://www.amazon.com/gp/product/B0795Z97K7/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 Please don't tell me lenovo didn't include NvMe support. 

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RELEVANCY SCORE 52.8

HiI bought my machine a few days ago, the touch screen worked fine than out of no where it stopet responding.The Pen does stiil work. Did I turned it off somehow by mistake?  Thank you!

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RELEVANCY SCORE 52.8

I bought a new SSD for my laptop to upgrade from 250GB to 1TB, unfortunately my bios will not recognize the new drive. I ran Lenovo Vantage system update and there was an update for my bios, which I installed. It still will not recognize my drive.  BIOS Version/Date LENOVO 2XCN38WW(V2.12), 7/10/2018 Is the drive I got not compatible, and if so why? Any suggestions on what to try? HP EX920 M.2 1TB PCIe 3.1 x4 NVMe 3D TLC NAND Internal Solid State Drivehttps://www.amazon.com/gp/product/B0795Z97K7/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 Please don't tell me lenovo didn't include NvMe support. 

A:Bios not recognizing SSD upgrade Yoga 710-15IKB

Hello and welcome,
 
Per the base spec:  "M.2 SSD / SATA 6.0Gb/s"  No PCIe/NVMe support.
 
http://psref.lenovo.com/syspool/Sys/PDF/Lenovo%20Tablets%20_%20Convertibles/Yoga%20710%20(15_)/Yoga_...
 
Z.

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