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YOGA 710 15IKB keeps turning off itself

Q: YOGA 710 15IKB keeps turning off itself

It keeps turning off itself in a few minutes after unplugged even though the battery is fully charged. Resetting it to reinstall Windows didn't make any difference. It doesn't appear to be a thermal issue because it runs OK when plugged in. I wonder if there's anything else to try before returning it for repair or replacement under warranty.

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RELEVANCY SCORE 200
Preferred Solution: YOGA 710 15IKB keeps turning off itself

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RELEVANCY SCORE 76

I've bought Yoga 510 about 2 weeks ago, and since the very begining of use it has some problems with screen, which sometimes turns white while it's been moved (sometmes while opening the laptop for examle). Does anyone know why this is happening? 

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RELEVANCY SCORE 76

Lenovo laptop's display suddently went off and it is not turning on. I thought the battery might have discharged and plugged in, but the indicator that battery is charging is also not on. I tried holding the power button for 30 seconds. It isn't turning on. Laptop is still under warranty. What can I do/ Whom can I contact for service?Thanks.

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RELEVANCY SCORE 56.8

I am a very frustrated and angry customer at the moment as i keep running into Road Block and unacceptable answers.  This issue is enough to cause me to never buy another Lenovo laptop or any laptop at Best Buy!I bought my computer in July and in September i noticed a key had popped off-  the "< ," key next to the M key.  I have used the key board only when i was setting up-  now at my office and at customers i set it in downward dog mode ;-) and use a blue tooth key board.    So it is not from use that it broke.   I took the laptop into BEST BUY and was told that the key was missing a metal part on the back so they could not fix it onsite-  i would have to send it in and be without my laptop for a week to 10 days - unacceptable -  this was a month or more ago. I searched on the LENOVO website and could not find a way to purchase a single or the entire set of Keys!  I am self employed as a software consultant.   My life is pretty busy and i finally decided today to bite the bullet and ask for a call from Lenovo support.  Again i am told the only way to fix this is to send my laptop in for a repair.  I asked to just be able to buy a KEY - i am told that well they do not sell individual keys - they would replace the entire keyboard!  So sell me the keyboard and or send me one an i will take into best buy to have them replace it while i wait.  They cannot do that.   I live... Read more

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RELEVANCY SCORE 55.2

The fans of my Yoga 720 are always running. When it shuts down, the fans go on max until it's done shutting down, then when it boots up, the fans go on max again. It calms down for the few seconds it takes me to open up Google Chrome. Then it goes on max again. It doesn't matter whether or not I'm running an intensive program or literally just having 1 tab open in Chome, the fans are always on.  I obviously expect it to be running at max speed when I'm playing games but not when there's 1 tab open in Google Chrome. Is anyone else having this issue? If so, how was it solved? I tried searching around and still didn't find a definitive answer so I really appreciated all the feedback that everyone has to give.

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RELEVANCY SCORE 53.6

Hi, Did a fresh install of windows and drivers on my 720s after using it for a few weeks. Everything seems to be working except the OSD on the function keys Read through forums and other resources and they say it's connected to the energy management driver. I did install, and reinstalled that but it's just a driver and no software can be seen on the start up menu or list of apps.  Is there something else I need to install to have the OSD working for function keys? Appreciate anyone who can help. 

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RELEVANCY SCORE 52

Hello, I bought 2 Yoga 730 and the fan will drive me crazy, just when I install Chrome the fan starting to work. This is normal with this kind of model ? Love the laptop but the fan it's a real issue for me. Got the latest version of bios 

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RELEVANCY SCORE 52

Hello, i am thinking of getting the laptop above, but I have a few concerns. 1) is the wireless card in it already an intel 8265ac card? Is not, can it be upgraded with a FRU 01AX704? I'm not sure if it's compatible with the bios whitelist on this machine and my googling skills haven't come back with much! 2) what make is the SSD in this machine? Is it PCIE-NVME based? It only says 256gb. Can hard drives be replaced for any model or does it have to be in the whitelist like wireless cards? I'm hoping it's a Samsung pro 960 256gb! 3) I've also heard it's hard to install windows from scratch on these machines due to the controller for the hard drive being set to RAID rather than AHCI/NVME, which means windows doesn't detect it upon installation. I've heard there's a bios out there now which allows AHCI to be selected from the bios so it makes it straight forward enough (a lot of linux users wanted this!) but Lenovo have said it may cause issues with performance if installing windows through this way? Is this just Lenovo covering their backs or is this a genuine concern? any clarification on the bottom point would be great. thanks!

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RELEVANCY SCORE 52

Hi, I'm having trouble finding a USB-C hub for my Yoga 720-15IKB. I mainly need HDMI output and a SD-Card reader. Speed for the reader is not a major concern but I am using UHS-II cards so faster is always better.So far I've tried these two (both just no name china models) but I can't get them to output an HDMI signal AND read a card at the same time. At first I thought there's a problem with my USB-C port but it seems to be a somewhat known compatibility problem on the forums (anyone who can verify that?). I can also output HDMI just fine with a simple aliexpress adapter.So the question is which hub should I buy? A Lenovo one? I tried to search for compatibility lists but can't really come up with something. Thanks in advance!

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RELEVANCY SCORE 52

Hello i have a yogo 710 15ikb and cannot stream 4k videos or play them in vlc player properly without video studder ... i have disabled and reinstalled both graphic drivers for cpu and gpu and also increased virtual memory ... Thank you  Here are the specs on the laptopmodel: Yoga 710-15IKB Signature Editionprocessor intel core: i7-7500 @2.70GHZ-2.90GHZInstalled memory: 16.0 GB (15.8 usable)system type 64 bithard drive is 480 SSDalso has the 4k ultra hd screenand nvidia 940mx gpu

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RELEVANCY SCORE 52
RELEVANCY SCORE 52

????????????!???? ?? ??????????? ???????? ??? Lenovo Yoga 730 Iron Grey (81CU004YRA) ????? ????????? ? ???? ???? USB 3.1 Type C?? ?????????, ??????.

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RELEVANCY SCORE 51.2

I have a YOGA 720 is first generation (i think). Going on a trip I had forgoten my power supply at home so i went online  and found out it is speced for a 135 watt power supply. Even though I was in Chicago there were no 135 watt to be found in stock but i found several 90 watt so i got one and just throttled down my system and was careful. Everything worked fine. I got home and checked to see what what my Lenevo Supplied PSU was and it is a 90 watt, not 135 watt that the machine was speced for. My original power supply always runs hot but I gave it no thought (in my experience/use they all run hot) and at peak use my system would seem to fade and had at times actually started using battery and ac power simultaneously (pretty sure) under real heavy load.First question: Is/was this because I have an inadequet PSU?  Why did Lenovo send me the smaller AC Power adapter/charger? and Should I buy a 135 watt? I know there are other electrical values/numbers that are important too I am using the most obvious discrepency for example at the moment. Trent

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RELEVANCY SCORE 51.2

I found a generic posting about upgrading a Yoga 710 SSD, but I don't know if that also pertains to my 15IKB model? Is there a document somewhere that tells me the recommend model of SSD I could use?

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RELEVANCY SCORE 51.2

Can I put Invisible First-Defense+ Liquid Glass-Screen Protector on the screen on this laptop?

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RELEVANCY SCORE 51.2

Hi, i bought this laptop with Windows 10 a couple of weeks ago and it ran smoothly for the first few days then it started to give me the blue error page. I did the recovery twice and the updates but the problem is still there. Fan is very noisy and the double finger tapping as right click doesn't work either. Any help? Thanks.

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RELEVANCY SCORE 51.2

I have a yoga 510 15ikb that isn't powering on, LED by the power button turns on, but nothing happens. how can i get support for this? there are no numbers to call anywhere on the web site.

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RELEVANCY SCORE 51.2

Hello, My laptop is Yoga 71015IKB, it came with 256GB LITEON CV3-8D256 SSD. Now i want to upgrade it with 512GB but in confusion what SSD to take. The preferred one is Samsung 970 Pro or Evo series. Can you please help to identify what my motherboard supports ragarding SSDs? Does it support NVMe and if yes what is the maximum speed? Thanks,Artur

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RELEVANCY SCORE 51.2

I just had to take my laptop in to get the screen replaced for a second time in less than 1 year. Dead pixel issue both times. It is Best Buy Geek Squad that does the work so I assume the first replacement was with a Lenovo screen. Any other dead pixel issues? It's very frustrating going 2 weeks again without my computer. 

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RELEVANCY SCORE 51.2

I have a yoga 510 15ikb that isn't powering on, LED by the power button turns on, but nothing happens. how can i get support for this? there are no numbers to call anywhere on the web site.

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RELEVANCY SCORE 51.2

Hello everyone. I have a user whose Yoga 710-15ikb won't power on. The following forum threads suggest disconnecting the battery, along with a 30 second hold of the power button, to completely de-initialize the machine. Unfortunately, this hasn't worked in my case. The machine attempts to post, but once it reaches the Lenovo splash screen, it immediately powers off. 1) https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Screen-won-t-turn-on-on-Yoga-710/m-p/35752...2) https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-710-wont-turn-on-anymore-SOLVED/td-p/... As of right now, the backlight on the keyboard and the power button are flashing simultaneously at a steady cadence. In the absence of, say, a beep code, is this telling me something in particular? Can anybody suggest additional troubleshooting steps? Thank you!

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RELEVANCY SCORE 51.2

Hello everyone, I have been having issue with USB, it is really annoying, that's why I would like to ask if someone has similiar issue with this laptop and whether someone knows how to fix this.  Laptop boots normally to the main OS on the SSD, everything seems to be working fine. However when I attach an USB device to the laptop, it acts little crazy. When I connect 1 or 2 devices on those USB ports on the laptop, they seems to be working most of the time (not always). However when I connect them to some hub (even self powered hub or Thunderbolt 3 enclourse with power supply) it acts ok, but sometimes it is having hiccups. For example, if i connect keyboard, the keyboard is typing fine but sometimes it randomly holds the key which was last pressed, but the keyboard is still being powered and is not bliking like it is loosing power. The main issue is with Windows To Go USB drive, which works on any other computer except this one. When I boot to the windows, it is good during idle, but when I try to intall something the drive goes to 100% activity time and 0 write 0 read and freezes. I have to replug the drive, but then it ussualy gets blue screen. Also if I'm coping something to or from any USB drive, which takes longer (also in the main OS) it freezes like this too.   

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RELEVANCY SCORE 51.2

Hi, so alot of us gamers have complained about power thorttling on this notebook. There was a bios released on November 15th 2018 but this did not fix the throttling. Are we ever going to see a proper bios? This laptop has so much potential as with intel xtu we can manually set power limits but the bios sometimes overwrites it.

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RELEVANCY SCORE 51.2

I see that a few Yoga models including the 730-13IKB have Alexa support, however it appears the 730-15IKB is not on the list? List and info about Alexa for Yoga is here: https://support.lenovo.com/us/en/solutions/ht506718 Is this planned in the future or is there some reason why Lenovo has decided to not extend Alexa to the higher end models of the 730? I really hope they plan on adding support! 

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RELEVANCY SCORE 51.2

Hi all)At this moment I have my sreen broken (FHD) on my Lenovo Yoga 720 15IKB and I would like to replace it with UHD(4k)I'm asking because I know that there is a Yoga 720 15IKB on the market which has 4k LCD  out of the boxMy question is:Can I replace FHD LCD with UHD (4k)?My FHD LCD model is nv156fhm-n61, P/N 5d10m42889As I know, both 4k and FHD has the same quantity of pins for the screen on motherboard (40pins)But the LCD itself has different quantity of pins for FHD(30 pins) and UHD(4k)(40pins)Seems like I can buy new cable for uhd screen and it should work, isn't it?Thanks and have a goood day =)

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RELEVANCY SCORE 51.2

I've had my Yoga for just about a year with no issues. I recently took it on a trip and when I landed it no longer wants to power on. I let it charge all day long and it still won't power on, no lights or anything happens when I hit the power button - either tapping it or holding it down for 30+ seconds. It was connected to a USB-C dock when it was last powered down, but that shouldn't affect anything. Please help as I need this laptop functional while I'm on this trip.  Thanks. 

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RELEVANCY SCORE 51.2

HiIs it possible to charge the yoga with a docking station over USB 3.0 Port?If yes, it is also possible to charge, if the notebook is off?I would like to use a dell d3100 docking station. Thanks in advanceDilbert

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RELEVANCY SCORE 50.8

I started having a problem with my screen when I tried to install a program called Monosnap. At first my computer screen was completely white and I had a hard time seeing anything. I uninstalled the program and it got a little better. Virus scans said I didn't catch anything. I reset to my previous Windows back up point and it got a little better. It still had like a white film over the screen with like a halo of pure color around the edges. Then I reinstalled the display driver and that fixed the problem with the permanent white film over everything, except now it randomly flickers completely white, with verticle lines. I've included a picture. 

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RELEVANCY SCORE 50.8

As title says it, I have to keep laptop plugged in. It doesnt run on battery at all. Battery itself aappears to be 100% charged. I ran hardware diagnostics and it didnt show any issues with battery. After some research, I attempted to disconnect CMOS battery but couldnt find it. Any ideas? Is it possible to get older BIOS version back? Thanks

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RELEVANCY SCORE 50.8

I have been trying to get my Yoga 710 to work with a mouse, as I realy do not care for touchpads, but no miceI have used work. I have tried 5 mice, including 2 wireless ones, and all of the mice work on my other (Desktop) computer. When I plug the mice into either one of the USB slots, the computer doesn't notice anything. There is no sound like on other computers, and the mice do not glow red from the bottom like they usualy do when I plug them in. One of the mice did blink red when I plugged it in, but it immediatly went back to no light. This is a new computer, I got it for christmas and the only program I installed on it is microsoft word and my printer driver, both of which I have on other computers that work fine with a mouse. The USB ports work for other things, I am able to charge my phone on either one.  On device manager, under the Mice and other pointing devices tab, it says I have "Synaptics Pointing Device". This is different than my other computer which has "HID-compliant mouse" under that tab instead. My Operating system is Windows 10. Please forgive me if I'm missing something simple, I am not the most tech savvy. I'm also sorry if this is the wrong spot to post this, I'm not quite sure if this goes under this section.

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RELEVANCY SCORE 50.8

Hi, after many hours of trying fix this laptop for gaming purposes I finally found the solution(s).Problem 1: Gaming starts with good framerate but suddenly lowers and stays low Explanation: The cpu has a power limit of 28 watts during the first few minutes of gaming, this gives good framerates. After time has passes and tempetures are rising to ~70 degrees (which is safe), the bios decides to cut the power to the cpu to 7 watts which is too low for gaming. Solution: Download throttlestop, this app allows you to take control over the cpu.First, undervolt, this will reduce your tempetures and improve fps, I currently have my CPU core/cache at -90mvAt this point you'll experience better fps but still lagSecondly, turn this setting on, you are going to need to install an additional file for this to work, this setting keep the cpu at 28 watts during sustained loads. (this will cause the laptop to run warmer ~80C on cpu). Please monitor tempetures with an app like HWinfo64. May void warranty.Gaming should be a lot better, but can be improved. Lets configure the GPU First, download MSI afterburner, this program allows you to configure your GPU.Secondly, undervolt the GPU, this reduces tempetures and keeps performance up. There are many guides online on how to do this, google "Laptop gtx 1050 undervolt".Thirdly change the driver options, see this video. https://www.youtube.com/watch?v=LSVPZ9ON7zA&t=1s Problem 2: Keyboard feels laggy during gaming&nb... Read more

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RELEVANCY SCORE 50.8

My Active Pen 2 is not writing on my Yoga 720 anymore. I had to replace the screen a few weeks ago because of a ghost touch issue, and now while the touch screen works, the pen does not. I've tried everything: reinstalling the Wacom Drivers, buying a new Active Pen 2, resetting and reinstalling the OS, but nothing seems to work. I can't seem to find anything wrong in Device Manager, and everything looks like it should be working, but it is not. The top Bluetooth section is working fine, the top button works and opens Windows Ink Workspace, but the tip and side buttons are completely unresponsive. I've searched all over for a solution, but I still haven't found one that works. Any ideas? Thanks in advance!

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RELEVANCY SCORE 50.8

Hi all, I have a brand new Yoga 730-15IKB, with which I have the following issue:The Wi-Fi is disconnecting all the time.I constantly click Disconnect and then Connect again, but after a few secondsI get the same issue again. 

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RELEVANCY SCORE 50.8

Hello, 720 recently started to have issues charging.  While it is possible to get a full charge by putting the laptop into sleep mode or shutting it down, the laptop will not charge if it is on. I checked through Vantage and saw that there was a critical update to the BIOs, but I am unable to install it because it must be plugged in to install. I have already tried uninstalling/disabling the ACPI-Compliant battery, as well as putting it in and out of conservation mode and airplane mode.  All drivers seem fine.  Have not had the opportunity to open the laptop up to look at the battery (don't have those screwdrivers) or try using another charger (have one coming in on Monday). Any help would be sorely appreciated.

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RELEVANCY SCORE 50.8

Lenovo support, thank you for bios solution for windows it's really helpful, but you forgot one thing. That thing is Linux users!! Instalation Linux for that laptop is like a developers quiz, you should become UNIX developer to start FREE Ubuntu on that device. After installation new issues - drivers. What`s going on, Lenovo? I can't use my fingerprint on it, cause no drivers!!!! And the most painfull for me: NOIZE from laptop, it`s like a reactive rocket, on battery it work just 2-3 hours(at the same time linux use less CPU and RAM). Hopeful you'll provide any solution for us (Linux users).  https://drive.google.com/open?id=0ByHLDA4zXQ5eQXZEQVdfUWEwbDQBest regards,Bogdan

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RELEVANCY SCORE 50.8

Hi Team, I'm facing issue with my Yoga laptop touch screen. There is a severe lag in the left side of the screen, works fine for right portion of the screen. Screen starts flickering after sometime ( Ghost touch Issue). I have updated all the drivers incuding BIOS but still the issue persists.I'm running on Windows 10 Home edition. Let me know if any details are required. Thanks in advance. Hope so issue gets resolved ASAP. Sreeram Myneni.

A:YOGA 710 15IKB Touch not working

I have observed one more thing, touch works fine when it is in tablet mode. 

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RELEVANCY SCORE 50.8

Good day guys.. I would like to seek help for my recent laptop bought by my aunt as a gift. After a series of using for just a month. I just wake up one day after pressing power and plugging the adapter and still won't display.Any suggestions?

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RELEVANCY SCORE 50.8

The Yoga 720-15IKB comes with either a 20V 6.75A or 4.5A. AC adaptersTable 8. Parts list?AC adaptersFRU P/N CRUID.LenovoYOGA720-15IKBDelta ADLX90NDC3A 20V4.5A BIS 5A10J46686 * ?Liteon ADLX90NLC3A 20V4.5A AD BIS 5A10J75109 * ?Chicony ADLX90NCC3A 20V4.5A AD BIS 5A10J75116 * ?Delta ADLX90NDC3A 20V4.5A COO SA10M42754 * ?Chicony ADLX90NCC3A 20V4.5A COO SA10M42797 * ?Liteon ADL135NLC3A 20V6.75A AD BIS 5A10J75112 * ?Delta ADL135NDC3A 20V6.75A BIS 5A10J46690 * ?Delta ADL135NDC3A 20V6.75A COO SA10M42761 * ? Which is best?The 4.5A is smaller.But the larger 6.75A will charge faster won't it? Should I go with the 6.75A or the 4.5A?

A:Yoga 720 720-15IKB power supply: 6.75A or 4.5A - Which is better?

Hi ABSTRACTED,
 
Greetings.
 
The ones with higher amperage would offer faster charging but may heat up faster.
 
It is advised to stay with the same charger that goes with your machine and have known to work for you. It would be better specially if you are not receiveing any message prompt about any need for more power from the system.
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 50.8

Hi everyone,  So I was using my laptop which was plugged in at the time and it suddenly turned off out of nowhere. Now when i try to turn it on it does not respond at all. When i press the power button nothing happens. When i plug it in there is no indication that anything is happening either. The charge indicator light does not turn on either.   I have tried pressing the power button for 30 seconds then plugging it back in but nothing happens either. Please Help !

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RELEVANCY SCORE 50.8

Please understand this is my first post and I am a novice in this community. Suddenly my F1, F2, and F3 keys stopping working. I can use the sound if I use the sound icon or with the Fn key. Most inconvenient. I assume this means my media is in default. Please help me fix my sound.   

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RELEVANCY SCORE 50.8

Hi! A few buttons on my keyboard sometimes work and sometimes they don't. This means when I press the number 5 for like, 20 times, it works for a few seconds after the 10th time and then randomly it doesn't anymore a few minutes later.The following keys are affected:  5 6 - ~ lctrl _+ I've already read some topics about spamming the FN button or pressing other buttons to make it work, but they didn't. I've also tried the following things:- Updated drivers- Downgraded drivers- Tried using the affected keys in a terminal (Bash, powershell and cmd prompt), but none worked consistently- Tried using the affected keys in the bios, same story as with terminal.- Factory resetted the laptop- Updated windows- Spamming FN button (suggested somewhere)  I've already sent it for repair one time, but they've returned the laptop with a bios updated and thought that would've fixed everything, blaming it on a software issue...I tried to send it again, but the submit button of the support page for live chat, email or service request has some javascript issues with the _handleSubmit function, so I can't send another support request. Can somebody help me with this?

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RELEVANCY SCORE 50.8

We've had this laptop for a few month now. Felt fine until started trying to work on some spread sheets, where we noticed some slow down.  When working on the spread sheet, the memory utilization is fine, at 70% ish percent out of 8GB and CPU only at ~40%.  so it puzzeled me why it struggled.Why the heck is it still slow?So I downloaded cinebench, checked it out, it was stuck at 1.3 Ghz out of 2.7 Base O_O. So, I updated drivers, bios, chipset. They turned good, turned off all services apart from microsoft services using MSconfig. Still slow using cinebench.Heres the result afterwards.https://photos.google.com/share/AF1QipOPw5-Q26h1c10b6E9HDqf8skRA52HL4mZXnH5GBDQKC7F30hb0679L5jBufUxq...ower management settings are good, cooling is active. I put lowest processor states at 80% and highest at 100%. Still doesn't change much.What could be happening?

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