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Want to know of my warranty cover my screen replacement

Q: Want to know of my warranty cover my screen replacement

Replace screen still works but cracked

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RELEVANCY SCORE 200
Preferred Solution: Want to know of my warranty cover my screen replacement

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RELEVANCY SCORE 73.2

HiI own a Spectre x360 4003dx laptop and my warranty expired last year. I was out of country so could not renew it and I am planning to renew my warranty now. Will HP cover any accidental damages induced after buying of warranty like broken screen?

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RELEVANCY SCORE 70.8

sir service engineer told me that your ram socket burns due to heat or power fluctuation  and so we have to change your motherboard for that and this is not covered in your warranty. i have adp warranty .So can i arugu with them in these conditions  ?Is warranty doesnot cover issue due to power fluctuation , which cover accidental protection, too ?

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RELEVANCY SCORE 68.4

So, I'm in the works to buy a used T460 that has warranty until 2020.The only problem is the screen. It's a 768p one.My ideia is to buy a new 1080p IPS and change it myself.Will this void the warranty?If yes, then how can I change the screen without voiding the warranty? Cheers,

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RELEVANCY SCORE 62.8

   HP Notebook 15-BA077S A purchased Oct 16 A fault has occured over the past 8 weeks when 'Copy/Pasting'. Cntrl C to copy a link leads the Laptop to freeze. Ability to close Internet explorer leads to inability to reopen. Laptop needs to be shut down and re started. The problem then could re occur at any time and has even quickly after restart. Purchased through PC World, they have only offered 'replacement of keypad buttons', which doesn't solve the problem. Any solutions welcomed, but I have lost confidence in this product/my current machine so would preferably like to replace or gain refund through Manufacturers warrenty. Is this covered and likely?? Thanks

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RELEVANCY SCORE 62

Hi,     My new System cam with Windows 10 Pre-installed. So there was no Installation Disk along with the package. I dont have any OS backup. So if  anyhing happens to my Hard Disk while the System is in Warranty, do they replace only the hard drive or they will install the windows 10 OS again for me ? Also there is no Product key came along with my System. It is something came with digital key , which i am not sure. But the Windows is activated. So if i upgrade RAM, does anything happens to my Windows Activation ? Thanks in advance, DEV

A:DOES WARRANTY COVER PRE-INSTALLED OS

Hi, From my understanding no warranty for software BUT users normally get 3 months support (again for software). In your case: (a) There is a Recovery partition and instructions how to create Recovery media (DVD's, USB).(b) From Windows 8, Microsoft put product key for Windows in BIOS therefore you can reinstall or use recovery media to rebuild your machine. No need to activate again.(c) Upgrading RAM, HDD won't effect Windows, buy changing motherboard will normally require re-activate Windows. Regards.

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RELEVANCY SCORE 60.8

Hi,
I own a Dell Inspiron 5547. I have purchased a Dell notebook for my wife as well and my choice for the company notebook was also Dell. This was because I have trusted the quality and the 3 year warranty.Parts Only warranty 11/4/14 - 11/4/15Carry-in Service/Return to Depot warranty 11/4/14 - 11/4/17
A long time ago, a screw fell out from the notebook and there was no way to put it back, it always came out. Please note that I have never ever tried to do any modifications/repairs on the notebook. As I could not afford to put it into the service for 2 weeks, I've tried to open and close it always with maximum care. Still, it broke eventually and I needed to go to the local Hungarian warranty partner, where I was told that Dell won't cover the issue and I got an offer over USD 150 for repair.
I admit that with turning in the notebook, the damages would have been smaller, but still, the place for the screw would have needed a change and also the plastic and other parts were not as strong as required. I've googled Dell hinge issues and it seems to be a common issue.
In order to keep my trust in Dell, I would like at least a partial guarantee. Else, due to the lack of trust I will need to look for another brand when I will need to replace laptops. This is something I would not like.
Regards,
Aron

A:Inspiron 5547, warranty does not cover hinge

iron1,Click the link below for Dells Policy on laptop hinges.Dell Laptop Hinge Policy

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RELEVANCY SCORE 59.6

I am using a Ideapad 100s (the 11" 200$ windows laptop)The laptop is over a month old and  I have had so many issues espesially on the build qualityAt first there was a whinning sound on the screen after the bightness gets bellow 95%  and the mouse pointer was moving by itself randomlySo I would send it back to Lenovo after the hollydays were oven (because I needed a computer to study as I was away from home).On this month I got sooo many issues:-The "U" key broke off as I was typing(The U and P keys height is lower than the rest of the key's)-The spacebar key is only registered if I tap it with some force on the center -The left  click on the touchpad was not placed at the same height (I didint notice at first) so it's not as taptile as the right click -Screen sometimes will remain black on boot untill I forceshutdown-And the blue paint on the back gets off!!(I've notice this after the edges turned from blue to white,So I started rubing a piece of paper on the back of the screen.Anddd Guess What the paint transefed to the paper).So will warranty cover any of theese problems?I Also heard that the service center on Greece has bad reputation and that makes me a litle worried ... :/

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RELEVANCY SCORE 58.8

Hi, I just got out of an online chat with an HP technician who informed me, after helping me through troubleshooting for what was a faulty battery, that the Extended Warranty Care Pack taken out for the laptop did not cover the battery.  Their reasoning was that "The unit is covered under warranty but the warranty for the batteri is expired." If this is true then when I look up the laptop's current warranty status on HP's website, what it tells me is a bit misleading: "Active: Covered under Extended warranty,  42  months remaining" (for reference HP Support Assistant tells me the warranty for the laptop is a HP Care Pack and lasts until 2020). When I hover over the question mark icon on HP's website next to the warranty status, the icon brings up a box which states: "Warranty Status Types ?Manufacturer?s warranty? refers to the warranty included with the product upon first purchase. ?Extended warranty? refers to any extra warranty coverage or product protection plan,  purchased for an additional cost, that extends or supplements the manufacturer?s warranty." So then I'm curious about a few things. 1. How can I see what exactly this Extended Warranty covers?  In HP Support Assistant it justs lists HP Care Pack and the date it is set to expire. 2. What exactly does a HP Care Pack normally cover if it doesn't fully extended the warranty as the website lookup would lead you to believe? 3. If th... Read more

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RELEVANCY SCORE 58.4

I have an HP 6730b that has a cracked outer LED top cover. I have found a replacement I can purchase but it?s for a 6735b. Can you tell if these bare outer covers are interchangeable? The cover is the outside of the LED.Thanks

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RELEVANCY SCORE 58.4

Hello, I was wondering if it would be possible for me to purchase a new lid for my dm4 1101ea notebook. The hinges are loose and I was advised to replace the entire lid. unfortunately i cannot find a replacement product on the internet. I went to a repair shop and they could not find one either. Any advice please? thanks,van12













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A:looking for replacement lid (display cover)

HI. To find the top cover you have to search on pages like ebay, Amazon or similar: Display back cover 608208-001Display Screw Kit (not illustrated; includes screws and screw covers) 608212-001 http://www.ebay.com/itm/100-New-HP-Pavilion-DM4-1000-2000-Serie-LCD-back-cover-636936-001-608208-001-US-/281219267004 DM4 series Right and Left Hinges hinge sets 608214-001 http://www.ebay.com/itm/HP-Pavilion-DM4-series-Right-and-Left-Hinges-hinge-sets-608214-001-US-shipping-/280985982671 Ordering HP Certified Replacement Partshttp://support.hp.com/us-en/document/c00372736 Manual service:http://h10032.www1.hp.com/ctg/Manual/c03106715 Regards.

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RELEVANCY SCORE 57.6

so was looking for some direction on how to disassemble my lenovo p70 the manuel had some not much reason being i damage to under cover screw treading so i had to replace to bottom case but any way here are the pictures hope it help if you every have to open your lenovo P70 20ER my SPEC IS XEON E3-1505M,64GB RAM,4K DISPLAY,M5000M GPU,RAID 1 SYSTEM (NEVER USE),2- M.2 1TB,
2-SAMSUNG 2.5 500GB 850 PRO and a pantone.
 
Administrator's note : photos moved uner the spoiler
Spoiler (Highlight to read) TOP COVER OFFUNDER PALM REST TOP COVER OFFUNDER PALM REST
 

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RELEVANCY SCORE 57.6

I don't know where to find HP-F010DX hinge covers. Can you tell me where to get them? 

A:HP 15-F010DX Hinge Cover Replacement

@joenew01

Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 57.6

I upgraded the memory in my laptop and the plastic securing latch things snapped off while taking the cover off and now they dont sit flush with the back of the laptop, is there a way i can order a replacement part?

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RELEVANCY SCORE 57.6

I am not sure what the Dell part number is, but I am looking to replace the back cover on my XPS 7760 AIO.
Thanks,
DiAngelo

A:Replacement Back Cover for XPS 7760 ?

This system is new enough that it's unlikely  you'll find parts other than through Dell.
You'll need to call Dell Spare Parts -- in the US, that's 1-800-357-3355.

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RELEVANCY SCORE 57.6

I have a problem on the hinges which caused a fracture on the rear lid and now on the hinges cover, not the front lid cover. The hinges cover has also a strip that looks like plugged in the rear lid and functions as bottom connection with the display. Of course it is also covering the hinges. I found a list of t440 components here: https://download.lenovo.com/parts/ThinkPad/t440_fru_list_20140213.pdfbut I cannot find which model should I refer to buy a new substitute. Can anyone please help me, there?  Partially related to the issue, I have bought a new rear lid model 04X5447 but I have been unlucky and from bad transport, it arrived slightly bended: looks like this: https://imgur.com/a/rIZyCDo you think I can use it a suitable replacement? Thanks in advance for you help 


























IMG_20170928_190308.jpg ?800 KB

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RELEVANCY SCORE 57.6

so was looking for some direction on how to disassemble my lenovo p70 the manuel had some not much reason being i damage to under cover screw treading so i had to replace to bottom case but any way here are the pictures hope it help if you every have to open your lenovo P70 20ERTOP COVER OFFUNDER PALM REST

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RELEVANCY SCORE 57.6

I have this product with 3 months left in the warranty, and I wanted a replacement part shipped back to me.My laptop took a nasty hit in a fall, and as a result, my back cover has had a piece fall off of it, along with a fracture on the bottom cover.  I went to PartSurfer and found the part I was looking for, but there's no area I can input my warranty info into.Why is this? Is self-repair not allowed under warranty?

A:Replacement Cover for HP Notebook 15-ay041wm

Hi,Self repair is not allowed under warranty.You've to contact HP technical support and they would source the parts needed after assessing the damages.But accidental damages are not covered within warranty and it automatically has voided warranty. So it is chargeable.You've to search the HP part number through online stores or HP part store in your region and buy them.If you're doing the replacement yourself, whole responsibility of any further damage lies upon you.RegardsVisruth

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RELEVANCY SCORE 57.2

does dm1 3000 series bottom cover still availabe?

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RELEVANCY SCORE 57.2

Of course I'm another unfortunately guy that had hinge failure.  While hinges are available for purchase online and not too expensive, the back cover is not.  Apparantly when the hinge failed it broke the plastic mounting point on the LCD panel back cover that the hinge screws into.  This part (90204054 I believe) doesn't appear available online, and even if it was it seams like a rather expensive piece.  Anyone have any help in getting a replacement LCD back cover? Thank you for your assistance.

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RELEVANCY SCORE 57.2

Hi there.I just need to know it is possible to change/replace front plastic cover on yoga 2 pro without damaging some components?

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RELEVANCY SCORE 57.2

I'm looking for a replacement Bay cover for the L560, but my internet scouring has come up short. Can anyone point me in the right direction?

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RELEVANCY SCORE 57.2

Dear Sir/ Madam, The hinges of my laptop are broken. As, I am unbale to find the exact part for this model. I have few questions.1) Do all 15 r laptops have same hinges and back cover?2) How to find the exact part number of hinges and back cover?3) where shall i get these parts? Thank you for your time.

A:Hp 15r-062tu needs hinges and back cover for replacement.

Hello @vijay62, From the manual :  Hinges (left and right)For use in models without a touch screen749655-001For use in models with a touch screen774166-001 749642-001 Display enclosure for use in gray Compaq 15 models749643-001 Base enclosure for use in defeatured HP 15 and Compaq 15 models Try looking online using the part numbers. Manual : http://h10032.www1.hp.com/ctg/Manual/c04409502 Downloaded from source : https://support.hp.com/us-en/product/hp-15-r000-notebook-pc-series/6875200/model/7308910/manuals   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 56.4

Where can I buy a replacement clean out tray cover please?

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RELEVANCY SCORE 56.4

Hello everyone, hope we're all well! I'm hoping someone can help me! I recently got a HP Pavilion 15-aw065sa and I love it. I decided to upgrade the SSD, and sadly in doing so, have slightly cracked the underside plastic (about an inch along from the middle of the rear towards the centre of the case). It's not a biggie, but I'd really know if there is anywhere (be it HP or someone else) where I can PAY MONEY (to a limit, lets not go silly, it's just a piece of plastic) to get a replacement. I'm also looking at getting an optical HDD caddy, so a DVD drive front replacement would be useful too! If anyone can help please let me know, it's a great laptop! EDIT: Should mention I checked the part surfer, as well as ebay, and sadly can't find anything 

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RELEVANCY SCORE 56.4

Hi there, I am new to the Forum. I hope you can help me.The original Windows was 8 upgraded to 10.I replaced the bottom cover. The Notebook was working fine before. In the proses I disconnected the CMOSS battery, HD, DVD, WiFi adapter, etc. I have done this before many times.Before assembling all back, as I usually do, I performed a quick test. I connected the LCD, memory, CMOSS battery, on/off button board, keyboard and DC charger.When I pressed the on/off button the led on the on/off board turned on, the CPU fan turned on, the HP logo on the back of the LCD turned on, the LCD screen stays black and the caps lock led start blinking once every 2 or 3 seconds.Because this Notebook was Windows 8 and use UEFI I decided to finish the assembling and try again. It responded the same as before.I can?t believe that the MB is bad; it was OK before replacing the bottom cover. Probably something to do with the UEFI/Windows 10 combination??????What I have tried?1-Hard Reset: no battery, no DC charger and pressing on/off button for 15 seconds.2-Disconected the CMOSS battery for several hours.3-Turning on and hitting the Esc, F12,F11,F10? button many times (all the F buttons).

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RELEVANCY SCORE 56.4

Hi,
I don't know if it the right forum to post but appreciate the help. I'm puzzled between the different parts number that already found in the net, I assume the difference will be the color but I don't know exactly. <private data removed> Please help finding the correct part numbers for both the lcd back cover and palmrest.
Thank you.
Itzik 

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RELEVANCY SCORE 55.6

I recently noticed a strange whiring noise directly related to fan speed, so seeing as the laptop was out of warranty (long story, but not really relevant) I opened her up and noticed the sticker on the fan was applied slightly offset and had bent inwards to lightly touch the cooling fan's blades. Repositioned the sticker cured the noise. Nice and simple.Upon re-assembly I noticed a broken clip belonging to the bottom cover. I've attached an image which highlights them, but they're screwed on to the cover plate, as opposed to being part of the moulding.Does anybody happen to know if these clips can be obtained seperately, if so, could you please let me know the part number? I've checked the parts website and it seems to only suggest an entire cover is available. For Lenovo to to have gone to the trouble of making the clips screw to the cover, it would seem that these are sacrificial sub-parts, it's a shame to spend almost 100 to get a rear cover, all for the sake of one replacement clip.Any help, gratefully received.Thanks in advance. 

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RELEVANCY SCORE 55.2

Hi
My Inspiron 13 7348 ( servic tag 4w6yj52)was physically damaged.
one of the two hinges between the display unit  and the base assembly had detached from its cover and parts of the plastics were broken (1. Display BackCover,  2. base assembly.)
1. I uninstalled the base assembly cover
2. I uninstalled the Display BackCover.
then I could clearly see the damaged parts
I opened a service request at Dell site. then I was talking to the part list sale department.
I send them the photos of uninstalled parts (1 & 2) 
I asked Dell to have the price for these two parts.
I wanted to purchase these two "Display BackCover & base assembly " (with some attachments on them) 
Surprisingly they  to force me to buy the whole display unit which includes the SCREEN and costs about 200$
The Display BackCovly was easily uninstalled , with the guide of the user-manual doc.
I did not succeded to convince DELL that the back-display-cover,  should be sold separately 
the Laptop works OK, with the ability to move the display.
Please Help 
Etofach

A:backup cover display and base assembly replacement for Inspiron 13 7348

As is common on hybrid systems, the entire top assembly is fused together with adhesive.  It's all but impossible to disassemble the upper assembly without destroying the glass, LCD and/or defacing the back plastic - as Dell informed you, the entire upper half of the system must be replaced as a single unit.
You'll find this design very common these days on all systems of this type.

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RELEVANCY SCORE 54.8

Hi. I just bought HP 250 G4 notebook with 500 GB HDD that i wanted to replace with 120 GB SSD but it ?ike i will need to takie off the whole down part of my notebook. Will i loose my warranty then?

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RELEVANCY SCORE 54.8

Hello, I had a failing hard drive that was replaced in warranty just a couple of days ago. However the hard drive that was installed on my computer is not a new one - CrystalDiskInfo reports it has been turned on 450 times. Is that a normal policy to send refurbished hardware as replacements?  Also, I've noticed the hard drive does an unfamiliar clicking sound when beign used. (and since it's the same hard drive as I've had before, I assume the usual working sound should be the time, which it isn't)Check disk and CrystalDiskInfo don't show any errors though, so I'm not sure if it's a bad sign or not? I will definitely take it to the authorized repair shop that did the HDD replacement but I still thought I'd ask here. Thanks in advance.

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RELEVANCY SCORE 54

Hi,
my battery recently reported permanent failure, it was under warranty so I contacted Dell support to request a replacement. I've provided all the necessary information and had also ran some diagnostics, the person I was in contact with was happy with all the information provided and informed me that they'll send me a replacement.
Few days later he messaged me the below. I'm not quite sure why they need my whole laptop for this, I'm not really happy to have it collected and kept by them for what I can imagine will be several days if not  weeks. Is this a normal course of action for faulty battery?
"I forgot to tell you that the warranty on the system is Collect and Return, which means we have to collect that system and have that fully diagnosed and checked through our repair team. "
 Thanks.

A:Replacement of battery under warranty

It depends on the system you have.  If the battery isn't user-removeable (i.e., it's inside the system rather than easily removed by sliding a latch externally),it's not a user repair and you will need to return the system to the depot for service.

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RELEVANCY SCORE 54

I have HP ENVY ... in warranty but its battery have problem ... battery goes charge and dischrage so fast ... can i replace that battery

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RELEVANCY SCORE 54

Hello,I want to know the warrant policy regarding the following issues:I have a Lenovo Flex 2-14 laptop.Will my warranty be void, if:1. I upgrade my RAM to 12GB by making use of the two provided slots. 4 Gb Ram the implicit one and adding another 8 Gb Ram.2. If I dual boot my laptop with Ubuntu Os.Kindly let me know the warranty status in both the cases.

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RELEVANCY SCORE 54

I have a lenovo G505s laptop. The laptop is currently out of warranty. It has a hynix 4 GB ram installed. I have been told that the RAM manufacturer provides a lifetime warranty on the RAM. Can I get a warranty replacement on the RAM? 

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RELEVANCY SCORE 54

hi,my laptop model is dv 2911 tx and it is under warranty so i would like to know whether battery replacement will be covered under warranty or do i have to purchase a new one? Thank you,Ankit

A:Battery replacement under warranty????

It should be, contact HP and ask, they will want you to run a battery test and get a failure code before they will replace it under warranty. USA  http://welcome.hp.com/country/us/en/contact_us.html Any other Country http://welcome.hp.com/country/us/en/wwcontact_us.html

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RELEVANCY SCORE 54

Hey guys, Short version: Battery is broken. Need a new one. Will not give away access to my notebook in any way. What to do? Long version: A few days ago, the 6-cell battery (model: 45N1023) of my ThinkPad X230 (model: 2325CN3) dropped to a capacity of about 50%. Today, it's at about 45% (which means if the battery is charged 100%, it will only last 45% of the time it did when it was new). The device is from November 2012, so I am still within the 1 year battery warranty and I would like to get a replacement. I called technical support this morning and (after spending 15 minutes in the queue) they told me that the only way to get a replacement battery is if I allow them to remotely access my system to troubleshoot the problem. The only other option would be to bring in the device to a warranty partner and give them all my passwords so that they can troubleshoot it. I think that this policy is very unprofessional, unnecessarily lengthy and not acceptable at all for the following reasons. I don't use Windows, but Linux as an operating system. I told that to the support technician on the phone. She told me that battery replacements can only be done if the "original image" is used (not sure what she ment by that, I guess with image she means the operating system -- a ridiculous statement anyways). I told her that I bought the Laptop without a pre-installed sytem, which confused her quite a lot.I am very sensitive about my data and I am... Read more

A:Warranty: Replacement policy

By the way, I am of course willing to provide support with all information (logs, screenshots, whatever) which they need, as long as someone tells me what they need to know. I am just not willing to give away control over the machine.

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RELEVANCY SCORE 54

ISSUE WAS THAT- MY LAPTOP DIDN'T On/Start suddenly. So i took it to Hp authoresed service center here in Shillong. They told that they will have to keep the laptop, Check it and inform me within 2 or 3 days. But they didn't so i contacted them after 7 days and then they told me that the Laptop's Motherboard needs to be replaced and that they already ordered one from the company. But 15 days gone still no Contact from their side. I'm worried whether they r just fooling me round and round or Do Hp take This long time for The replacement. R they going to charge me even though its still under warranty? How to keep a check and be safe? Please help .. Tired of Hp

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RELEVANCY SCORE 54

ISSUE WAS THAT- MY LAPTOP DIDN'T On/Start suddenly. So i took it to Hp authoresed service center here in Shillong. They told that they will have to keep the laptop, Check it and inform me within 2 or 3 days. But they didn't so i contacted them after 7 days and then they told me that the Laptop's Motherboard needs to be replaced and that they already ordered one from the company. But 15 days gone still no Contact from their side. I'm worried whether they r just fooling me round and round or Do Hp take This long time for The replacement. R they going to charge me even though its still under warranty? How to keep a check and be safe? Please help .. Tired of Hp

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RELEVANCY SCORE 53.6

Hi, I am relatively new to the thinkpads, but really enjoying my new X270.  The only problem that I have is that mine came with a 1366x768 display. I thought this would be fine as I am using the laptop only for text editing and statistical analyses, but it on using it for a while I realize that I would like to update this to a full HD display. Now the issue is that I have three year on-site warranty that I do not want to lose. My question therefore is: - how can I update the screen without using warranty? I know it is FRU, so that it must be installed or replaced only by trained service technicians, but I am not entirely clear on what trained service technicians means. Does this imply that I have to have it replaced by one of the lenovo registered companies that also perform warranty or can I have it replaced by a local computer shop? The latter would be way easier for me as I live in Amsterdam where there is no Lenovo service provider, but many shops around. - Is there a list somewhere of the screens that would be compatible with my device? I've tried finding such a list online, but have been unable to do so. (model = 20K5S0VM00). All help is really appreciated!

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RELEVANCY SCORE 53.6

Hello.
Does hdd replacement in my S75-B7316 mean warranty lose? There is no separate cover for hdd so have to remove whole back cover to do this.

Regards

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RELEVANCY SCORE 53.6

Hello,
I want to know the warrant policy regarding the following issues:
I have a Lenovo Flex 2-14 laptop.
Will my warranty be void, if:
1. I upgrade my RAM to 12GB by making use of the two provided slots. 4 Gb Ram the implicit one and adding another 8 Gb Ram.
2. If I dual boot my laptop with Ubuntu Os.
Kindly let me know the warranty status in both the cases.
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 










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A:Flex 2-14 - Warranty: Replacement policy

Hi wavare_ajinkya ,
 
Welcome to the Community Forums. 
 
As a general rule, CRU (customer replaceable parts ) will not void the warranty as listed from the hardware manual . However most upgrades on this model shows that such are considered FRU (field replaceable unit) , meaning you would have to open up additional parts and might require skill and specific tools thus CRU ID is N. (item6 page 72 ).
 
1. Upgrading your RAM however would not void any warranty.
We had same issue discussed on this thread . 
On quotes: " Similar to this query is this case  for the Z500 replacement of optical drive which is also a CRU Id - N and this thread. 
 
 
Warranty agreement :
 
What this Warranty Does not Cover 
- failure or damage resulting from misuse, abuse, accident, modification, unsuitable physical or operating environment, natural disasters, power surges, improper maintenance, or use not in accordance with product information materials 
-damage caused by a non-authorized service provider
-failure of, or damage caused by, any third party products, including those that Lenovo may provide or integrate into the Lenovo product at your request
 
Warranty is not covered if during the process of modification , damage or accidents may incur both on the replaced parts and the original devices ." 
 
The answer would be no , upgrading  the harddrive ,RAM will not void your warranty... Read more

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RELEVANCY SCORE 53.6

Hi, is it possible to open this laptop to replace the HDD with an SSD, or it would void the warranty? Thank you

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RELEVANCY SCORE 53.6

I have an active case on an Inspiron where the AC adapter has an intermittent connection between the AC cable and the AC/DC adapter body.    It has been flaky for some time but has recently prompted me to put in a warranty replacement request before I get to the 1 year anniversary.    The support personnel seem insistent on making this a wear and tear issue when clearly it isn't (the adapter just lies there all the time, no stress is imposed).   They have twice pointed out that they would gladly replace it if I had Complete Care on the laptop (damage, accident coverage).  I have replied that this is completely unacceptable and they need to re-evaluate this response, but I want to know how I can file a complaint if they maintain course.   Thanks in advance for any council I could get on this matter.

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RELEVANCY SCORE 53.6

I receive a Smart Drive error of "Immanent Failure, back-up immediately"... and of course its been telling me this for close to 2yrs now. my Question is this, "Is my Hard Drive covered under its manufacturers warranty or HP's warranty?". My Laptop is no longer warranted by HP but the manufacturer has a 5yr. warranty on its internal hard drives and my hard drive isn't 5yrs old yet. The HHD I'm referring to came installed within my laptop at the time I purchased it. Anything else you need to know? Thank you.

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RELEVANCY SCORE 53.6

Hi All,I've checked my warranty status on the base warranty and it's still active.Warranty type:   Base WarrantyService type:   Wty: HP HW Maintenance Offsite SupportStatus:   ActiveStart date:   Feb 11, 2014End date:   Apr 11, 2017Service level:   Std Office Hrs Std Office DaysStandard Parts LogisticsStandard Material HandlingGlobal CoverageStd Office Hrs Std Office DaysCustomer Pickup at RepairCtrCustomer delivers to RepairCtr2 Business Days Turn-AroundNo Usage Limitation Deliverables:   Offsite Support & MaterialsHardware Problem Diagnosis  How am I able to know whether it covers a replacement of battery?As my battery have been draining quite fast and wish to change my battery... 

A:How do i know if my base warranty covers a replacement of ba...

Hi!, @Den: Welcome, to Forum !. If you write what your netbook, have warranty available, you needed register your device, from ... https://h20366.www2.hp.com/americas/flowPage/registration/index.do?execution=e1s1&cc=US&lang=en Next step, you can call, to Support and Assistance Center, of HP, more, near your home, from ... http://h30434.www3.hp.com/t5/Android/Phone-Assistance-in-the-world/td-p/5038024

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