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Frequent BSOD while watching Netflix / Youtube, random errors

Q: Frequent BSOD while watching Netflix / Youtube, random errors

Hi - I keep on getting random BSOD while watching Netflix, Youtube, or just simply browsing (although it's more frequent on Netflix / Youtube). This has been going on ever since my PC was built, but I just kept on ignoring them. However I want to get rid of the problem because it is interrupting my work.

I wish i could provide more details, but the errors I am getting seem pretty random. My SF zip file that is attached on this thread contains dmp files from January to this date, and it can be seen that the errors are different.

Hope you can help. Let me know what can I do to help you guys investigate the issue.
Thanks in advance! :-)

RELEVANCY SCORE 200
Preferred Solution: Frequent BSOD while watching Netflix / Youtube, random errors

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Frequent BSOD while watching Netflix / Youtube, random errors

Welcome to the forum.

Please remove Kaspersky, Zone Alarm and Avast!. Running multiple AV's can cause BSOD's.Revo Uninstaller "Free"Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling. This allows you to remove leftover registry entries of the software.Link to download: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free



Note
Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination
Virus Check:Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
Application conflict:Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
System File CheckerThe SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.Link to full tutorial: SFC /SCANNOW Command - System File Checker
Run Disk Check in Windows 7Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer LogLink to full tutorial: Disk Check
Keep us posted.

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RELEVANCY SCORE 118.4

Hello! I get bsod randomly while watching videos and browsing, sometimes when i try to start a game.
The blues screen says something like this : Attemp to reset display driver and recover from timeout failed

What i have checked/tried

-Gpu temps idle 25-28 C And under load about 30-50C
-Gpu voltage 0.90V Minimum / 1.20V Max

Deleted Catalyst Control thing and installed drivers manually

Deleted a windows patch that i heard could cause problems with Catalyst control center (KB2670838)

A:Random bsod's while watching netflix/youtube/Browsing normally

  
Quote: Originally Posted by Yeehu


Hello! I get bsod randomly while watching videos and browsing, sometimes when i try to start a game.
The blues screen says something like this : Attemp to reset display driver and recover from timeout failed

What i have checked/tried

-Gpu temps idle 25-28 C And under load about 30-50C
-Gpu voltage 0.90V Minimum / 1.20V Max

Deleted Catalyst Control thing and installed drivers manually

Deleted a windows patch that i heard could cause problems with Catalyst control center (KB2670838)


Hi Yeehu,

Welcome to the Seven Forums! We will try help the best we can!
Thanks for uploading your system information zip file. I've analysed your minidumps and the problem is with you ATI Radeon Driver.
Please follow the steps below exactly as narrated:

Run the Guru3D Display Drivers Removal Tool: Display Driver Uninstaller Download version 15.3.0.0
Download CCleaner here and run both the Cleaner and the Registry Cleaner to remove left-over keys.
Go into C:\Program Files & C:\Program Files (x86) & C:\ProgramData and delete any leftover ATI files.
Disable automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
Restart Computer.
After restart go to: Download Drivers and install the latest ATI Package (Including the Catalyst & Crossfire Drivers - Install it all).
Re-enable the automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
Run CCleaner again (as ... Read more

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RELEVANCY SCORE 88

Everytime I watch a video..either it be youtube, netflix or whatever...except DVDS on my laptop...my computer freezes!! Then I sometimes get a message that my display driver stopped working...WHY? This just started happening like 3 weeks ago and I;ve had my laptop for just a year.
 

A:PC Freezing while watching Youtube, Netflix, etc

Intel Core 2 Duo T6600 2.20GHz processor and 4GB of DDR2 memory (maximum 8GB) mated to Intel graphics media accelerator graphics,
what do u mean old? this just started happening out of the blue... laptop is barely a year old.
 

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RELEVANCY SCORE 86.8

I'm running Windows 7 64 bit OEM originally installed on the system.
The computer and OS are just a few days old, put together on friday.
Basically when i run anything slightly intensive, such as youtube or video games, i end up BSoD. Its a new computer but i don't have any idea what could be causing this. I ran hard drive and memory scans but nothing came up.

A:BSOD while watching youtube or playing minecraft, multiple errors.

Crashes are blaming hardware (they say "hardware"), but I'm not sure which piece of hardware it is.

If you say it happens under load, maybe it is PSU?

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - Hardware - Stress Test With Prime95
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Mar 5 17:27:38.257 2012 (UTC - 5:00)
System Uptime: 0 days 0:04:44.490
Probably caused by : hardware ( nt!RtlpWow64GetContextOnAmd64+8e )
BUGCHECK_STR: 0x50
PROCESS_NAME: vcredist_x86.e
FAILURE_BUCKET_ID: X64_IP_MISALIGNED
BiosReleaseDate = 03/01/2011
SystemManufacturer =
SystemProductName =
CPUID: "Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz"
MaxSpeed: 2800
CurrentSpeed: 2793
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Mar 4 21:45:34.165 2012 (UTC - 5:00)
System Uptime: 0 days 0:35:06.398
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys... Read more

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RELEVANCY SCORE 86.4

Was watching a Youtube video when suddenly I got this BSOD called UNEXPECTED_STORE_EXCEPTION

Thanks in advance!

A:Random BSOD while watching Youtube video

Hi kkum,

There is no dump in the zip from the last crash.

Please check {windows partition}\windows\minidump and check if there are any dump files saved.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial

Read other 1 answers
RELEVANCY SCORE 86.4

Hi All!

So I am reaching out to all you wonderful people in hopes that I'll be able to recover my system without having to send it back to HP (terrible, terrible service!)

In short, I bought a system that was a demo system. I just needed it for school (Adobe Creative Suite, pretty much) and figured that it had sturdy-looking specs--because it was open-box, it was under 400 with tax!

However, from the first week on, it crashed repeatedly at random times. Bringing it back, they told me it was probably bad ram (I bought it with 3 x 2GB) and was advised to run the system on one stick at a time to find and eliminate the problem RAM. I did so, and found one that crashed consistently, and removed it. Everything was fine from then on.

Fast-forward three or so months to now. This thing crashes every day! (I am back to using a 6 year old Vaio as it is more reliable) I know I may just be experiencing a bad case of buyer's remorse, but I do need a stable computer, so I would like to sort out this one's problems.

I initially thought it may be video card related--I am no troubleshooter, but oftentimes when it crashes, there are little random lines drawn on a frozen screen, or just a bunch of random lines and colors (this happens WITHOUT a BSOD, usually--the computer will just shut off). When a BSOD does occur, it usually happens when watching something online (strangely, does not happen when playing video from my hard drive). Also, the screen saver triggers it sometimes.

However, I a... Read more

A:Daily BSODs usually when watching Netflix/Youtube, but not exclusively

Sorry, forgot to mention, the age of the hardware/OS is I think roughly a year old. I purchased it at the end of July 2011, but it had been a demo for some time, I imagine.

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RELEVANCY SCORE 84.8

I get random 0x0[...]0124 bsod when gaming or watching youtube/twitch. This started after I upgraded to windows 10 (I also bought a new GPU, but had no issue for a month before I started getting theses BSOD), but I tried downgrading to windows 7 to no avail (fresh install). If anyone has any clue on what the error is with the attached dump file, feel free to help me.

What I know the problem is not:
-Temperature (cpu at 50 and gpu at 80 under load)
-Overclocking (no overclocking done)
-Ram (ran memtest)
-Hard drive (tried on an HDD and SSD that had no problems in the past and got BSOD on both)

Thanks for the help in advance!

A:Random 0x0124 BSOD when gaming or watching youtube/twitch

it looks like the processor, check the processor drver and see what happens, also i'm pretty sure the BIOS is outdated, check that as well.

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RELEVANCY SCORE 84.4

Hello guys and i need help with this BSOD

it seems that when i watching youtube videos i get a lot of BSOD

here are my dmp files hope you guys can help me! Thanks!

A:BSOD Watching Youtube videos or just random BSOD

bump

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RELEVANCY SCORE 79.2

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, x64 Family 15 Model 107 Stepping 1
Processor Count: 2
RAM: 1917 Mb
Graphics Card: NVIDIA GeForce 6150SE nForce 430, 128 Mb
Hard Drives: C: Total - 333693 MB, Free - 181629 MB; D: Total - 9703 MB, Free - 1057 MB;
Motherboard: ECS, Iris8
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

Hello Tech Guy Support Team,

Here to get some assistance in getting my PC back to good health. PC use has been stressful
I've been annoyed/plagued by frequent BSOD ,constant freezing, black screen on power up,my PC randomly
restarts out of the clear blue.I frequently get BSOD error message 'RQL_NOT_LESS_OR_EQUAL'
'Windows explorer not responding'.Sometimes when I boot up my PC instead it takes me to the windows startup repair, and after a few times cycling thru this, it says 'cannot repair this computer automatically' .Dunno what kinda nastiness I picked up along the way to corrupt my files. Hence,the reason why I'm here.Hopefully I've provided sufficient information to help -start diagnose/resolve the problem . Thanks!Click to expand...

1. Copy and paste the HijackThis log. *DONE*
2. Copy and paste the contents of the DDS.txt file. *DONE*
3. Upload as an attachment the Attach.txt file. There is no need to zip it as suggested in the... Read more

A:Frequent BSOD,Errors,Random Sys Reboots,Freezing

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RELEVANCY SCORE 78.4

here's my dump files for you to see. I've been helped by the amazing people here and I'm hoping I can find some help again.

it seems like my pc just crashes at random, it varies from solid green, pink, white, and black color, and all I can do is reboot. its hard to pin point the exact problem since the crashes have no pattern. I can watch netflix for hours, use photoshop, but the next time my pc will crash after 30 minutes.
Processor Name: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
MOBO: z97-e
BIOS Name: BIOS Date: 05/20/15 15:13:29 Ver: 05.03
Video card Name: NVIDIA GeForce GTX TITAN X
Installed Memory: 32.00 GB

Thank you for taking the time to read my post!

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RELEVANCY SCORE 78.4

Hello everyone.
I have a BSOD/Stop Error problem that I am at my wits end in trying to fix.
Basically, starting a few days ago and getting worse these last 2 days my computer is randomly (as in, at random times/intervals) yet frequently (as in within a few minutes of booting) BSOD'ding.
The crashes don't seem to be related to a single driver and as far as I can tell, during no specific task.
Recommended troubleshooting files are attached.
Here is my system run-down:
? Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) - fully up-to-date and installed from disc on the 2nd of February on a freshly formatted 1TB HDD
?My system itself varies in age as it has been upgraded over time - between 2006 and now.
?CPU: AMD Athlon 6400+
?GPU: Nvidia 8800GT
?MoBo: I am not actually sure - this is because for the last month (since just before I installed Windows 7) I have been using an "old" Dell Motherboard (From an E521) while my "usual" motherboard is being repaired (Asus are pretty damned slow here in Europe...), I know it has an Nforce 400 chipset.
PSU: OCZ Stealth Xtream 700W.
Just as a note: All drivers are up-to-date.

A couple of things to note prior to my uploading the requested files: I had to do the diagnostic (and type this post) in Safe-Mode (with networking) and that at this moment in time my Graphics card and sound-card are NOT inside my computer (was part of my troubleshooting and I haven't seen any point in reinser... Read more

A:Windows 7 Frequent random BSOD errors (info uploaded)

Ok, I managed to get the Perfmon done and here it is, I also included a DxDiag since I did one earlier, thought it could do no harm.
Again, thanks and I hope it helps.

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RELEVANCY SCORE 78

Hello i have been having a few problems with seeming random blue screens , i have recently placed my old hard-drive into this laptop as the one in this laptop seemed to have a problem with it and my old laptop had a broken fan. i replaced several drivers in order to make everything run on this laptop such as lan and wifi drivers. Im really not sure whats causing this so any help would be appreciated , thanks for your time

A:bsod errors seemingly at random , once on skype and once on youtube

Welcome to the forum LucMelt95,

Perform a Clean boot:Troubleshoot Application Conflicts by Performing a Clean Startup
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:How to Change, Add, or Remove Startup Programs in Windows 7
Uninstall AVIRA and use MSE in its place. Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

Good and Free system security combination.



   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.



Make scans with the following:

Kaspersky TDSSKillerAnti-rootkit utility TDSSKiller
ESET online scanner: Free Online Virus Scanner | ESET

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker
Temp Monitoring

Check for heating issues using Speccy or HWMonitor.

Speccy - System Information - Free Download
HWMonitor CPUID - System & hardware benchmark, monitoring, repor... Read more

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RELEVANCY SCORE 77.2

Hey guys. Long time since I've posted here about my computer giving issues and quite frankly my system has been running perfectly fine since the last time I posted until now. I get a BSOD when watching Netflix and have attempted analysis myself and apparently my ATI display driver is causing it(?)


Code:
Use !analyze -v to get detailed debugging information.

BugCheck 100000EA, {fffffa800c893b50, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+37 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected a... Read more

A:BSOD when watching Netflix

Run Display Driver Uninstaller in safemode. Display Driver Uninstaller Download version 13.5.2.0 Click on your Graphics card witch in this case is ATI(AMD) Press Clean and restart.
After that goto your manufacture website and download your ATI graphic drivers again. If it is a custom PC goto your graphics card manufacturer website and download it there. The BSOD should have been fixed. Report if something happens.

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RELEVANCY SCORE 77.2

Got a BSOD when watching Netflix so it's probably my display driver because it always is lol. Although it started out with a freeze up of my PC and mouse then a BSOD then once the PC restarted, windows were configuring updates before it got to the login screen so that's different. I don't see any updates that I can find that were installed when this happened. Tried windows update history but last one installed was a few days ago. So the updates installed today must be listed somewhere. I still have the display driver the windows updates gave me about a month ago. I'm not going to bother getting a new one from amd.com because I always have trouble whenever I try a new one from there. I think it's because my PC needs a catalyst version and not one from crimson. I used to have catalyst and had less (almost none) problems with it.

Sorry but I don't have a minidump file to post. There's a folder "minidump" but it's empty for some reason and the date modified was from January so I guess the file caused by the BSOD never made it there this time like it usually does. I hope that's a good sign! My system shut down on me one time not long ago and guess what I was doing? Watching Netflix! I guess it has to do with the fan or something getting too hot. That's a bummer because I enjoy Netflix!

My PC specs

I have Windows 8.1

I just googled about not getting the minidump files and one site for windows 7 advised that I select "small memory dump" but I h... Read more

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RELEVANCY SCORE 77.2

I am getting continuous BSODs while watching Netflix in Firefox. This specifically happens when watching episodes and Netflix minimizes at the end of an episode to the Auto-Play screen. It isn't consistent so I can't replicate what is and isn't causing it. It happens both in full screen mode and windowed mode.

Attaching the DM Log files.

A:BSOD While Watching Netflix

Hello Chopper,


Code:
Advanced SystemCare 8 "c:\program files (x86)\iobit\advanced systemcare 8\asctray.exe" /auto NT AUTHORITY\SYSTEM HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
This specific program can actually cause harm to your computer as it changes registry, and deletes other files. Please uninstall till we are certain what the problem is.

Found this error for all of the crash files, Please follow the instruction.






Quote:
BugCheck 0x124
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.



   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
If you are overclocking any hardware, please stop.

If you have an SSD, make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your ... Read more

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RELEVANCY SCORE 77.2

Was watching Capitalism: a love story on netflix (streaming) and I got a BSOD. Restarted, resumed the movie and 20 minutes later got another one.... and I've never had a problem with watching netflix movies this computer while streaming them........ heres the reports I came up with via bluescreen view

==================================================
Dump File : Mini080610-02.dmp
Crash Time : 8/6/2010 8:16:49 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x89bb09c8
Parameter 2 : 0x8a406b00
Parameter 3 : 0xb84ebcbc
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080610-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini080610-01.dmp
Crash Time : 8/6/2010 7:32:34 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x8a22bc80
Parameter 2 : 0x8a4315d0
Parameter 3 : 0xb84dbcbc
Parameter 4 : 0x00000001
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+59ccf
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 258.96
... Read more

A:BSOD while watching netflix

It looks like your video card driver is giving you issues.
Reinstall.

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RELEVANCY SCORE 76

Hello everyone,

I recently had a BSOD while watching Netflix. I did a little research of my own, and it looks like it is my Intel Graphics controller that had the problem.

PC-FUNEBRE-14_08_2015_142106,13.zip

I tried to update the driver automatically through Windows,but it told me it was already up to date. I then downloaded this driver : win64_153623.exe (version 10.18.14.4251) and tried to install manually, but I received an error that this file was not valid for my computer.

I also tried to use the Intel "manage drivers" utility, but it did not detect any drivers on my system.

Could you give me a few tips for solving this problem ? Thank you very much !

For reference I an running Windows 8.1 with all critical updates, Intel Graphics 4600 + Nvidia GTX 860M, 8Go Ram, Core i7.

A:BSOD while watching Netflix VIDEO_SCHEDULER_INTERNAL_ERROR

Please fill in your specs:
Click on user cp in the right side of the top of the page > my settings list on the left side on the page> 2nd from above.

This to make analysing easier.

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RELEVANCY SCORE 76

I had a few things running in background, including mIRC, l33tsig, MSE, and Daemon tools. Was streaming a film on Netflix, using Chrome browser. First BSOD I've had while on Windows 7. I had reinstalled Windows on January 4th, 2012. I do a clean reinstall about once a year. I don't recall the error code I got with this BSOD, sorry about that, perhaps it's in the report I'm attaching? Computer seems fine now, but it is disconcerting, using Windows 7 for quite some time now, completely stable up until last night.

A:BSOD while watching Netflix on Chrome

Code:
e1e6032e.sys Tue Mar 24 14:17:23 2009 (49C923B3)
Update your network drivers. If this doesn't fix the problem then run the hardware tests listed below
http://downloadcenter.intel.com/conf...&ProductID=998
Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 19 00:53:39.453 2012 (UTC - 5:00)
System Uptime: 7 days 22:15:45.626
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: MsMpEng.exe
FAILURE_BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
BiosReleaseDate = 03/16/2007
SystemManufacturer =
SystemProductName = GT5268E
CPUID: "Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz"
MaxSpeed: 2930
CurrentSpeed: 2930
??????????????????????????????????????????????????????????????????????????????????????``

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RELEVANCY SCORE 75.2

Hey folks,

I've received a few BSOD's in the past couple days while doing what's in my title. These are the 3 messages I've received:

POOL_CORRUPTION_IN_FILE_AREA
IRQL_NOT_LESS_OR_EQUAL
ATTEMPTED_WRITE_TO_READONLY_MEMORY

I'm fairly confident that chrome or wow are culprits, but not entirely sure. I've collected 4 mini dumps, which I hope will help (attached).

I've ran a Windows memory diagnostic which came back clean. I'm using an 840 Evo SSD which I've confirmed has the latest firmware.

Any help would be greatly appreciated!

Edit: had to update my attachment, but computer crashed haha, it's up and good to go now!

A:BSOD Playing WoW and watching Netflix on Chrome

Hi,


I am extremely sorry that this thread was not attended to. There are not many people in this field.


In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


Regards,
Pranav

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RELEVANCY SCORE 75.2

Hello,

I have done two re-formats on my computer attempting to get rid of this blue screen error, but it keeps coming back (almost instantly). I think it usually happens when I watch netflix and close the computer without shutting down first; but it has happened a few times when I wasn't previously watching netflix.

It only occurs when I'm starting the computer, but not every time.

The last time it happened, I kept ignoring the blue screen and it eventually got to the point where I wasn't able to use the computer (couldn't save files, wouldn't connect to internet, etc.).

Anyways, any help would be greatly appreciated. I attached my dump files, but to be perfectly honest, I don't know anything about fixing computers. So please baby step me through fixing it if you can

Thank you so much,
Shannon

A:BSOD when starting computer, usually after watching netflix

Welcome aboard.

► You have two antivirus programs installed. AVG and McAfee. Your crash is directly blaming AVG.

Code:
fffff880`07c3c7c8 fffff880`06215796Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
avgidsdrivera+0x15796
It is Driver Reference Table - avgidsdrivera.sys.

So you must to uninstall AVG. At the same time, McAfee is a higher level crap, and a very well known problem causer. Uninstall McAfee too. For best protection, use Microsoft Security Essentials - Free Antivirus for Windows, with Free MBAM.

► Also, Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.
► What I have also noticed, you have some old device drivers installed.

ATI Display Driver:

Code:
c:\windows\system32\drivers\atikmdag.sys (8.1.1.921, 5.76 MB (6,037,504 bytes), 8/18/2009 6:48 AM)
Realtek ethernet driver:

Code:
c:\windows\system32\drivers\rt64win7.sys (7.13.112.2010, 317.53 KB (325,152 bytes), 10/25/2011 2:05 AM)
If possible, try to update those, too.

Let us know the results.

Read other 7 answers
RELEVANCY SCORE 75.2

Hello, this is a very recent problem (started less then a week ago) that Ive been having on a custom build pc that has been running flawlessly for years, the only recent hardware change was a new GPU around february.

I started getting BSOD, mostly while playing FIFA or while watching netflix last week. Eventually I formatted and instaled windows 7 (ultimate 64 bit) again but the error persisted even on the new format, eventually I started getting BSOD on boot and even on safe mode (diferent bsod errors: irql, memory management and others) so I RE formatted and installed the least amount of things possible and that ran flawlessly for two days (I played lots of games, watched lots of netflix to test it and it seemed fine) I thought the problem was fixed.

Today I was playing FIFA 15 and I got a new BSOD (IRQL LESS NOT EQUAL). Throughout this whole process I have made sure I have the latest GPU drivers, I installed new motherboard drivers on this format, I ran mem test 86 and the windows memory diagnostic and both of them showed me no errors. I am completely stumped.

BUILD:
CPU: AMD Phenom II x4 945
GPU: Nvidia Geforce GTX 950
Mother: ASUS m4a79xtd
4 GB RAM

I have attached the dump file and the DM log collector, thanks in advance for any help!

Read other answers
RELEVANCY SCORE 75.2

Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.

I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.

I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.

I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!

Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM

Let me know if you guys need any other info. Thanks, again.

A:BSOD while watching netflix, error 0x000000f4

  
Quote: Originally Posted by banes27


Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.

I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.

I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.

I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!

Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM

Let me know if you guys need any other info. Thanks, again.



With only one DMP file it is almost impossible to tell if it is s one off.

I notice your avast which is often at least a contributing cause of BSOD'S . Please remove and replace your Avast with Microsoft Security Essentials AT LEAST TO TEST
http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - F... Read more

Read other 4 answers
RELEVANCY SCORE 75.2

I am not at all sure of how to proceed...help

win 7 home prem x64
dell studio few years old...see screen shot of comp properties

A:BSOD watching netflix streaming and other times

Please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with your crash reports so we can analyze them and give you specific troubleshooting steps.

Read other 8 answers
RELEVANCY SCORE 75.2

Hi

I'm new here. I was hoping someone could help diagnose my BSOD issues.

I upgraded my video card to a MSI Radeon R9 390 recently. But my Motherboard is a Gigabyte Model: GA-870A-UD3.
It is running on PCI-e 2.0 rather than 3.0 but I don't know how to verify that this is what is causing the BSOD.

I am also running two types of RAM in my computer:
Corsair 2x 2GB RAM
Kingston 2x 8GB 1600 MT/s (PC3-12800) CL11

I have a Corsair HX650 as a powersupply. I would've thought that this PSU is sufficient for the hardware that I'm running.

I play games such as GTA V, Starcraft II, Counter Strike: GO and it crashes at random times - sometimes even in the menu screen.

Look forward to hearing back form you and telling me what type of tests I can do to try and find the root cause.

Thank you all in advance!

Zip file using the DW app: DESKTOP-0HVDDSJ-23-Jan-16_165235_03.zip

A:BSOD during gaming and sometimes when watching Netflix/Browsing

Hi kaiz0r,

Welcome to the 10forums.

The dump is inconclusive.

Code:
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
I would like some more information about your hardware.
Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs

CPUMainboardMemorySPD*Graphics
*SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each module.

Please post each screenshot in your next reply/replies.

Read other 0 answers
RELEVANCY SCORE 74.4

Hello,

I get a BSOD when i'm watching streaming on the internet - the error is: driver_irql_not_less_or_equal

I've had a look for the same issues but wanted to know if you can see anything in the dump files i've attached first. It does seem like a driver issue. It was working fine yesterday but randomly today it decided to BSOD. I've installed latest video drivers.

I've attached the zipped files so you guys need to help me

Thank you.

A:BSOD - Watching Netflix, iPlayer or Yotube - driver_irql_not_less_or_e

Welcome to the forum.

Check for an update on the driver below:
Driver Reference Table


Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\05_02_2015_182649_51\020515-39998-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18700.amd64fre.win7sp1_gdr.141211-1742
Machine Name:
Kernel base = 0xfffff800`03267000 PsLoadedModuleList = 0xfffff800`034aa890
Debug session time: Thu Feb 5 22:57:30.914 2015 (UTC + 6:00)
System Uptime: 0 days 0:03:13.835
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
....................
Loading User Symbols
Loading unloaded modu... Read more

Read other 1 answers
RELEVANCY SCORE 74.4

I continually get BSOD's while trying to play Infestation or Watch Netflix, run IE, Chrome, I've already run a Memtest86 with 0 errors. Any help would be greatly appreciated.

A:BSOD Watching Netflix, Playing Games, MEMORY_MANAGEMENT

Hello and welcome !
The majority of the dumps are showing signs of a driver misbehaving, mostly with association
to Steam, WarZ and AVG.
Please remove AVG and all of it's extensions mainly the toolbar (in each browser),
I suggest you use Microsoft Security Essentials instead.

For how many passes did you allow memtest to go through?
The following quote describes the best course of action right now, in great detail .








  
Quote: Originally Posted by Arc


Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.








  
Quote: Originally Posted by Arc


First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a... Read more

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RELEVANCY SCORE 74.4

EDIT - Since i thought this post didn't post i added my info in a new thread *facepalm* adding attachments here i guess, and i don't think i can remove threads so - i guess if someone wants they can remove one of them:

Attachment 202592

Attachment 202593

Hey guys - i'm not really sure how to decode what error message this is, but here's the information my computer dumped on me - maybe you can help me figure out what's causing this. I uninstalled zonealarm already since it seemed like a common error with that - but i'd like to check it out just in case.

-----

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF8800F29B1A9
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031212-22900-01.dmp
C:\Users\Rheanne\AppData\Local\Temp\WER-48999-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

-----

If anyone can please help me verify what's going on i would appreciate it.

My understanding is it's a memory problem, hardware problem, or driver problem, but i'm not sure how do diagnose it.

Thanks.
~Lorena.

A:BSOD watching netflix, playing DoD online BCCode 7f

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Read other 2 answers
RELEVANCY SCORE 73.6

Can you help me guys? I tried to update the drivers, but did not work.
Thank You!

A:BSOD Watching Netflix and turning off the Laptop, error 0x19

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000022,
Arg2: 0100000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in... Read more

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RELEVANCY SCORE 73.6

Hey everybody,
I was recently watching netflix on my desktop and got a BSOD. I hadn't had any problems with my computer for months. I attempted to restart the computer, and was able to do so. However, upon restarting, I noticed that there were several problems with various components. For example, the resolution on the screen was very poor (looked like safe mode), the computer could not connect to the network, and the sound was not working. Then I got a message saying my copy of windows 7 was not genuine (I payed for it and it is genuine). I restarted the computer several more times in normal mode, got another BSOD, and then tried starting it up in safe mode. I tried to restore the computer to an earlier timepoint using windows backup and restore, but this did not help. Now I cannot even get into safe mode. The following message pops up:
Attachment 249110
Thanks for your help!

A:BSOD watching netflix. Now cannot boot up comp. Error msg attached.

Could somebody please help me with this problem? I cannot log on to windows at all.

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RELEVANCY SCORE 73.6

Hey guys,

my friends PC that she just got has been randomly BSOD'ing whenever she watches netflix (and only netflix). It doesnt always BSOD, sometimes it just completely locks up and you have to hard power cycle it because nothing is responding.

I've attached the BSOD minidumps as well as the output of msinfo32 and dxdiag. Let me know if anything else is needed.

System specs are in attachments, but heres a quick rundown
Windows 7 Home Premium (64 bit)
Gigabyte GA-970A-D3 Motherboard
AMD FX(tm)-8150 Eight-Core Processor, 3624 Mhz
16.0 GB Ram
NVIDIA GeForce GTX 570

So, here's what I've tried so far,

* since its only been affecting netflix so far I reinstalled Silverlight.
* the minidumps point to RT64win7.sys, so i reinstalled and tried 4-5 different versions of the Realtek drivers that are for the built-in card in question (currently latest driver is installed)
* tried turning off AMD Cool/Quiet and C1E support on the bios (i had a weird C1E issue on my mobo so i figured I'd at least try that)
* tested chrome, internet explorer and firefox... all have the issue.

any help on this would be greatly appreciated, this issue's been driving me up a wall.

A:BSOD STOP 101 when watching netflix (fine when gaming in bf3/Diablo 3)

on a side note,

i'm going to follow this guide on Saturday to see if its the CPU or not.
Class 101 for 0x101 Bugchecks

Read other 9 answers
RELEVANCY SCORE 73.6

Hi, I have been experiencing some really wierd and illogical stuff happening with my windows install and hope that someone here might be able to help me... I have reinstalled flash, did a system recovery to the date previous to when this started to happen, reinstalled my gfx card drivers and everything was for naught I still have my computer just freezing all of a sudden when watching a video on youtube or any other sites similar, freezing while trying to play games and even while reading a pdf. I need help ><

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B70980FD-88F1-41E1-A2DE-23ECB640EEF6}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x8... Read more

A:Random Freezing While watching youtube or anything

Hi,
Unfortunately the installation is non-genuine.
The Key is that of a Dell OEM computer - and the motherboard is a retail one by Gigabyte.



The best course of action is to:Purchase a legitimate Windows 7 licence.
Format the HDD.
Reinstall Windows and activate.

Read other 5 answers
RELEVANCY SCORE 73.2

I have been trying to help out a friend with his computer which runs fine except when on Netflix or you tube because it yields BSOD 0x00000124 error after a few minutes. The computer is an HP Slimline s3700y with an AMD Athalon X2 64 3 Gig ram, and a Asus m2n61-AR motherboard. I have replaced the Hard drive due to numerous chkdsk scans on start, and PC Tools flagged it as bad. So the computer has a clean install of Windows 7 32 bit and still yields the same error. I have also changed the thermal paste, disabled the on board video card and installed a new video card, and even changed out the RAM to no avail. I am left with power supply, CPU, and motherboard, but PC Tools says all 3 test good.

I have attached the dump files to this post.

Any help would be greatly appreciated.

Joseph

A:BSOD when running Netflix or youtube

Hello and welcome to Seven Forums.

BCCode 124 is mainly caused by defective hardware, here the cause it likely the CPU. Stop any overclocking if any.

Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.
Note that this test may overheat the CPU, ensure proper cooling.

Test your RAM, RAM - Test with Memtest86+

Post back with your results.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 8603e024, Address of the WHEA_ERROR_RECORD structure.
Arg3: b2000010, High order 32-bits of the MCi_STATUS value.
Arg4: 00010c0f, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------
BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

D... Read more

Read other 3 answers
RELEVANCY SCORE 72.8

I have been having issues with random BSOD's at random times i don't think it's heat related im almost sure its driver related with some ad in card i have. I was able to play Bioshock Infinite on ultra all the way through without one to give your a sense of stability when its not doing it. it seems to be always when using youtube or the pc is just doing easy to run things, im wondering if it's slysoft's clone drive, my acpi drivers, im out of ideas at this point. I do have a xonar stx and im using UNI drivers v1.7(BRAINBIT) with it and possibly it's causing the issues. I recently got the new CPU, MOBO and SSD but i Re-installed Windows after getting those installed. I am not using the AI suite with my motherboard as it caused crazy high DPC latency spikes for me just so you know, and my HD audio is through the GTX 570 for 7.1 when needed.

Any help would be appreciated I have attached my system dump files as stated in the tutorial thread. If you need any more info please ask for it.

Okay new issue. I only get bsods for this now. I get them with saying its always Stop 0x0000007E SYSTEM_THREAD_EXCEPTION_NOT_HANDLED with dxgmms1.sys now. It is always with watching YouTube after awhile and i think it may be flash in general now idk anymore. I can game for hours on end with no crash so its only when pc is doing easy stuff.
What iv done:
1. reinstalled flash
2. updated GPU drivers to latest 320.18(nvidia)
3. ran memtest for over 8 passes with no issues.
What i Have no... Read more

A:IRQ LESS than EQUAL at random times, usually when watching youtube.

Hi,

Please upload your msinfo32.nfo file which is corrupt. To get this:


Code:

1. Start Menu>Type msinfo32 into the Search programs and files box.
2. When it opens, go to File, Save>Save as msinfo32.nfo and save in a place you will remember
3. Let it finish the process of gathering and saving the system info
4. Right click the .nfo file, click send to compressed (zipped) folder>Upload the .zip file here.
From your logs:

Code:

Stop message 0x0000000A on a new installation Descriptive text: IRQL_NOT_LESS_OR_EQUAL
Usual cause: Drivers are using improper memory addresses.

Stop messages 0x00000023 and 0x00000024 Descriptive text: FAT_FILE_SYSTEM or NTFS_FILE_SYSTEM
Usual cause: The hard disk is fragmented or there is excessive file I/O. This Stop error may also be cause by drive-mirroring or some antivirus software.
Your logs show some driver issues:

Faulting Driver: nvlddmkm.sys
Relates to: Nividia Video Drivers
Dated: Fri Mar 15 01:37:00 2013

If you recently updated the drivers, try rolling back to the previous version:
Roll back drivers


Code:

Faulting Driver: cmudaxp.sys
Dated: Mon Dec 17 09:20:35 2012

Relates to one of the following:
C-Media Audio Interface Driver (WDM) by C-Media
ASUS Xonar DG Audio Interface driver
HTO CLARO Audio Interface Driver
See if an update is available:
http://www.cmedia.com.tw/EN/DownloadCenter_Detail.aspx?pserno=0&dtype=ALL
ASUSTeK Computer Inc. -Support- Drivers and Download
HT Omega - Dr... Read more

Read other 7 answers
RELEVANCY SCORE 72.4

i have a dell xps 15 L502x. it runs great, no problems with anything except streaming videos. it happens on multiple sites, Netflix being the most dangerous, and youtube the 2nd most. my computer will randomly do a sound loop for about 5-10 seconds, then bsod, it frequently says something to the effect of: "a secondary processor interrupt was not received".
this laptop has had 2 motherboard replacements, the first for a faulty power supply on the motherboard, and the second for a faulty sound card. i haven't tried a full re-install of win7 because its a nightmare. id like to avoid that at all costs.

i7 2720QM 2.2Ghz to 3.2Ghz
Nvidia GeForce 540m
intel centrino advanced-N 6230
realtek hi-def audio

im not sure what else you need to know, other than ive made sure all of my drivers are up to date- multiple times.

A:BSOD while streaming netflix + youtube, but not with gaming or DvD's

im going to assume that the files i uploaded are what you need to help me, otherwise, let me know

Read other 1 answers
RELEVANCY SCORE 72

Hello everyone,

I'm getting random BSODs while playing games on my first monitor and watching Youtube on my second.

I'm suspecting something with the video card.

Errorcode was 0xa0000001


Greetings
reggiD213

Read other answers
RELEVANCY SCORE 71.6

New computer to me anyway. random bsod with restart. started out as an h8-1211 hp machine but had a bad mobo. please help.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008B778F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102313-31824-01.dmp
C:\Users\drew\AppData\Local\Temp\WER-58983-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD when playing video(youtube or netflix) new motherboard

It would appear that the motherboard or CPU is still hosed. The dump indicates a hardware failure caused by a third party devise on the CPU bus. In this case, the event log supports this and points to the Northbridge bus. This may be caused by the CPU not being properly seated or damaged/dirty contacts. (Perhaps thermal paste on the contacts.) If you are not familiar with removing, cleaning contacts and reinstalling a CPU, you should get help from a competent PC specialist to examine the CPU and socket contacts.


Code:

===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa8006fbea08
Section @ fffffa8006fbeb90
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)
Status : 0xba00001000020c0f

Code:

Event[5481]:
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2013-10-23T18:56:58.637
Event ID: 20
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: drew-HP
Description:
A fatal hardware error has occurred.
Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: Sync Error
Processor ID: 0
The details view of this entry contains further information.
Event[5482]:
Log Name: System
Source: ... Read more

Read other 5 answers
RELEVANCY SCORE 71.2

For several months now I've been trying to pin down a 116 black screen of death. I'll be playing SWTOR, watching movies etc and my screen will turn black and the system will be unresponsive and I'll have to reset it.

I've updated my drivers as best I can using SlimDrivers, ran chkdsk and even cranked up the fans in my system and on my gfx card hoping (not expecting because I dont' think it's heat related) to get more stability. I've used Bluescreen View to try and pin down the problem. Some times if I'm lucky it will recover and I'll get a message saying the display driver has recovered.

I read about an instability in the latest driver so I backed down to 314.11 hoping that would help. And while it has reduced the frequency It still happens 2 to 3 times a day. Any help would be appreciated (oops just got a display driver recovery while I was typing this).

Let me know if I didn't provide the appropriate information and I'll work on getting the rest of what you need.

Thanks in advance for the help.

A:Random Black Screen while playing SWTOR, Watching YouTube Etc

Welcome .

What you're experiencing is called a TDR (Timeout Detection & Recovery) and its not a real crash
in the sense that something wrong occurred in the Kernel.







  
Quote: Originally Posted by TVeblen


"Display driver xxxxx stopped responding and was recovered"

Timeout Detection & Recovery (TDR) = "Display Driver Stopped Responding and was Recovered" is a useful feature that started in Vista and is also in W7 that allows the OS to try and recover from a video timeout so that the system does not crash to a bluescreen. Symptoms included a screen flash with the TDR message appearing one or more times or the screen blinking out to black. If the system cannot recover it will crash (Stop Error 116 typical). The issue is that the video card is not responding as expected.
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There are numerous reports of hardware solutions to TDR's. The most common are:
Poor Cooling
Problems with the power supply
Overclocking Issues
Bad System memory or incorrect memory timings
Defective PC Components



More details HERE, please read.
Using automated driver installers is a bad idea as they tend to install broken drivers
and generally not recommended at all.

Properly installing the drivers:








  
Quote: Originally Posted by Arc


Install the 314.22 WHQL only.

Uninstall All nvidia items in Control Panel > Progr... Read more

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RELEVANCY SCORE 70.8

Hi, recently I have been suffering system instability issues but cannot for the life of me figure out which driver is causing the problem, or if it is indeed hardware related.
I have stresstested my CPU with Prime95, my GPU with various benchmarks and have run memtest successfully. This is why I am leaning more towards the driver issues.
My Dumps and specs should be included in the zip. Help would be much appreciated.


Greetings, timpelplomp

A:BSOD while streaming Videos (youtube/Netflix) and playing games

Hello, timpelplomp and welcome to the forums. Unfortunately, I don't expect this to be a quick fix, but we will start to work on it. These are your dumps. Notice different error codes and different causes. That is many times indicative of memory problems, and one of them even blamed corrupted memory.


Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff80002af39f1, 0, ffffffffffffffff}
Probably caused by : memory_corruption ( nt!MiUnlinkFreeOrZeroedPage+181 )
Followup: MachineOwner

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1000009F, {4, 258, fffffa8006d1e040, fffff80000ba0740}
Implicit thread is now fffffa80`06d1e040
Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7a )
Followup: MachineOwner

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 3D, {fffff88002ffd040, 0, 0, fffff8801118336a}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+8d36a )

Code:
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here i... Read more

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RELEVANCY SCORE 70.4

Hey guys, I've had this really persistent "freezing" problem with my PC from 'June 2012', now I've tried to solve it to the best of my knowledge regarding these issues but it just won't go away.

So what happens is: my PC freezes randomly for no reason while I'm watching youtube videos or playing DOTA 2. It doesn't occur all the time and I can't replicate the freeze because of that... but here's what happens:

1. PC freezes randomly, at DOTA 2 loading screen. It's right after all the players have accepted to play in the found match (find match process) and the game takes us to the loading screen (loading resources and stuff I presume) now this is where my PC freezes. It's happened many times from June and sometimes it's happened as much as 3 times in a row and sometimes it doesn't happen at all for quite a few matches.

2. Rare PC freeze after DOTA 2 match is either won or lost and the game is about to show the players the score screen. This happens occasionally and is very much the same freeze as the loading screen one.

3. Freeze while watching Youtube videos, no specific types of videos (eg: captions, HD, 240p) but it happens just as much as the freezes that occur during the DOTA 2 loading screen.

*Note - After the freeze everything inside my cabinet from the PSU to CPU seems to be working/running/ON just as if it were doing so normally and I have to reset my PC manually at which point it completely powers down for a few seconds and then resta... Read more

A:Random freeze while playing DOTA 2, watching youtube videos (Error 41)

I know that you are not talking about a BSOD, but if you post it following the Blue Screen of Death (BSOD) Posting Instructions, we may have a closer look at your system.

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RELEVANCY SCORE 70.4

Would appreciate any help. Thank you!
I just want to make sure it's nothing too serious.
When I was watching the Tumblr Video, It went all green, and then I got a popup bubble from the task bar saying something crash and restarted successfully, then when i went to YouTube i clicked the video to start it, and my computer became unresponsive for a second, then blue screened.





Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80065B61D0
BCP2: FFFFF8800649D67C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\121711-21590-01.dmp
C:\Users\Harry\AppData\Local\Temp\WER-70512-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



System Specs Below.

A:BSOD Whilst Watching Youtube Video, After Watching Tumblr Video.

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help


STOP 0x116: VIDEO_TDR_ERROR troubleshooting

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RELEVANCY SCORE 69.6

The BSoD has happened a few times over the last few days. Every time it reboots just fine. I have noticed it tends to happen while downloading or while watching a show using VLC player. My background programs include McAfee Enterprise 8 and TeaTimer (Spybot S&D). I am suspicious of the McAfee because the day after I installed it was the first BSoD

After reboot from most recent crash I copied the details from the "Windows just recovered from an unexpected error" box.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033


Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001611B2D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


Files that help describe the problem:
C:\Windows\Minidump\090312-17206-01.dmp
C:\Users\LANdiN\AppData\Local\Temp\WER-32588-0.sysdata.xml


Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows


If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I have also attached the zip of dump from the SF Diagnostic Tool.

If anyone can take a look and figure it out that would be great.

Thanks for all your help,

LANdiN

A:Frequent BSoD while downloading or watching with VLC

Welcome

While I take a look at your dumps go ahead and uninstall McAfee from your computer

Download and install MSE Microsoft Security Essentials - Free Antivirus for Windows and run a full scan to make sure you don't have any virus, keep a check on how stable your computer is with MSE installed/whether you're getting blue screens

Get an update for your bios version from your manufacturers website
AMI : American Megatrends Inc. : Home Page

Keep us posted

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RELEVANCY SCORE 69.2

So the most recent bsod i had was when i was watching youtube, but I forgot to note down the error.

Before this, i had many different bsods and so I formatted my laptop, ran chkdsk and SFC, where the sfc found corrupted files but unable to fix them. I also ran Windows Defender Offline which found no malware, and also antiviruses which found no viruses. After the formatting, many of the bsods didn't appear anymore other than the youtube eror.

I also did a boot-log recently and showed some files which failed to load, as attached just in case.

Edit : My laptop also restarted suddenly (no bluescreens just sudden restart) while playing Dota2, happened a few mins ago.

A:BSOD while watching youtube.

Hello boredomez.

It is crashed by Trend Micro Internet Security.

Code:
fffff880`0a2708d0 fffff880`097f3a38Unable to load image \SystemRoot\system32\DRIVERS\tmevtmgr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tmevtmgr.sys
*** ERROR: Module load completed but symbols could not be loaded for tmevtmgr.sys
tmevtmgr+0xea38
Description here: Driver Reference Table - tmevtmgr.sys


Code:
fffff880`0a270858 fffff880`097c2bceUnable to load image \SystemRoot\system32\DRIVERS\tmcomm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tmcomm.sys
*** ERROR: Module load completed but symbols could not be loaded for tmcomm.sys
tmcomm+0x4bce
Description here: Driver Reference Table - tmcomm.sys


Code:
fffff880`0a270808 fffff880`09678bc3Unable to load image \SystemRoot\system32\DRIVERS\tmactmon.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tmactmon.sys
*** ERROR: Module load completed but symbols could not be loaded for tmactmon.sys
tmactmon+0x6bc3
Description here: Driver Reference Table - tmactmon.sys

Uninstall Trend Micro.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Also, get rid of intel rapid storage.
Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management&... Read more

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RELEVANCY SCORE 69.2

Brand new machine Shuttle sh67h3 -- h67 motherboard with an Intel i3-2105 processor. 8 gig memory, using HD3000 integrated graphics,

A:BSOD while watching youtube

These crashes were caused by memory corruption/exception (Cx05) possibly your Iastor.sys driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

Driver verifier






Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Resto... Read more

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RELEVANCY SCORE 69.2

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Yes this is the original
- an OEM or full retail version? OEM
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? Almost a year
- What is the age of OS installation (have you re-installed the OS?) No

A:BSOD while watching youtube

Related to your 3+ year old Logmein software (hamachi.sys) I would remove to test and update the below drivers.l


Code:

mimirr.sys 4/10/2007 6:32:45 PM
LVUSBS64.sys 5/10/2007 12:21:07 AM
lv302a64.sys 5/10/2007 12:21:51 AM
LV302V64.SYS 5/10/2007 12:22:39 AM
RaInfo.sys 1/4/2008 2:57:14 PM
ManyCam_x64.sys 3/13/2008 3:46:01 AM
adfs.SYS 6/26/2008 4:52:37 PM
LMIRfsDriver.sys 7/14/2008 12:26:56 PM
hamachi.sys 2/19/2009 6:36:41 AM
How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

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RELEVANCY SCORE 69.2

Hello

I've been having occasional BSOD since I built my new computer 18 months ago. Sometimes I can go weeks without having any, but it mostly occurs when I'm watching youtube in Google Chrome. Majority of the time I can watch youtube fine, but around 1 in 95 time it BSOD's. I've put up with them in the past, but I've got a bit of time on my hands to fix it, so here goes.

I used to just use dual monitors with the integrated graphics on the i5-4670k, but as an attempt to fix the problem 2 months or so ago I installed the graphics card from my previous desktop, but BSOD still occur.

I did a memtest on the 16GB of ram installed when it first started happening, and it passed with flying colors.

Hopefully someone here can pinpoint the issue better. I've uploaded the required dump file as instructed.

The computer runs great, never overheats, nice and quiet, its great apart from the occasional BSOD.

A:BSOD sometimes when watching youtube (mostly)

Uninstall the installed display driver using Display Driver Uninstaller. Then install the CCC 14.4 WHQL only.

Also disable Hardware Acceleration in Google Chrome.

Let us know for any further BSOD after doing it.
_________________________________________________________

Code:
BugCheck 116, {fffffa800d28d4e0, fffff88004665efc, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+8efc )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800d28d4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88004665efc, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal contex... Read more

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RELEVANCY SCORE 69.2

So my computer is a Windows 7 Home Premium 64-bit. OEM and I bought it back in August 2010 at Tiger Direct.

My problem is that everytime I try to watch videos on youtube in fullscreen, I get a BSoD after several minutes into the video. My browser is Google Chrome and is updated to the latest version. The BSoD doesn't happen right away though. First the screen appears to go into Power-saving mode but I still hear the sounds. Then the sound gets stuck and repeats and that's when the BSoD occurs. I've rebooted my computer several times and tried watching the same video again and again. It only started happening yesterday too. I've run a quick scan on Microsoft Security Essentials and nothing comes up.

Please help!

A:BSoD when watching YouTube

  
Quote: Originally Posted by DippingSauce


So my computer is a Windows 7 Home Premium 64-bit. OEM and I bought it back in August 2010 at Tiger Direct.

My problem is that everytime I try to watch videos on youtube in fullscreen, I get a BSoD after several minutes into the video. My browser is Google Chrome and is updated to the latest version. The BSoD doesn't happen right away though. First the screen appears to go into Power-saving mode but I still hear the sounds. Then the sound gets stuck and repeats and that's when the BSoD occurs. I've rebooted my computer several times and tried watching the same video again and again. It only started happening yesterday too. I've run a quick scan on Microsoft Security Essentials and nothing comes up.

Please help!



These were all virtually Identical. They were all caused by your dxgkrn.sys and nvlddmkm.sys driver which is part of your video driver.

Please un-install and re-install using these instructions.
When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\010311-13587-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are avail... Read more

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