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Laptop stuck on hp logo

Q: Laptop stuck on hp logo

My kids dropped my laptop and it went fuzzy and I shut it off and now that I tried turning it back on it is stuck on the hp logo, I hope it's fixable don't want to loses my pictures

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RELEVANCY SCORE 200
Preferred Solution: Laptop stuck on hp logo

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 64.8

So I decided to restart my laptop, and when it started to restart the computer screen went black and the laptop shut down and when I turned it on, it would just get stuck on the hp logo turning on and off. What can I do to Fix it?

A:Laptop stuck on hp logo

Hi @Littletigger35 Welcome to the HP Support forum. Happy New Year ! This is happening because the computer cannot successfully and fully load Windows. This may be hardware problem or software problem. Did you perform some change recently ,something new these days, last hours before the issue started ? Perform hard restart/forced reset. More info and how to here >> http://support.hp.com/us-en/document/c01684768/    Please, perform some basic hardware checks 1. Please, shutdown the computer using the power button2. Power it on.2.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one 3. Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test.This will check major hardware componets for issue (do it just in case) . Here is more info >> http://support.hp.com/us-en/document/c03467259#AbT1 If there are no system checks/no quick tests, perform HDD and RAM check. Let me know the test results. If the tests pass without issues, continue. If not, please, let me know 4. Repeat steps 1-2 above but when HP Startup menu opens, please choose F11 for System Recovery options.The computer should boot from it's recovery partition to open you various recovery options. Note, that F11 option will only work if the recovery partition is there (not deleted... Read more

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RELEVANCY SCORE 64.8

So I decided to restart my laptop, and when it started to restart the computer screen went black and the laptop shut down and when I turned it on, it would just get stuck on the hp logo turning on and off. What can I do to Fix it?

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RELEVANCY SCORE 64

Hey i have this laptop that is really bugging me. this is the problem It is having as soon as i turn it on it on i get the boot screen with the HP logo but it freezes there i can not run any disk or go into bios also sometimes the screen will not even light up just stays off. Any help thanks

Things i have tried:

removed wireless card
 

A:HP Laptop wont do anything, stuck on HP logo

and what is the model of laptop?
 

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RELEVANCY SCORE 64

Hi team
I am laptop stuck at Dell logo
I tried everything to pass this.
But I failed to.do so.
Please help me.
 

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RELEVANCY SCORE 64

I was trying to reset my windows 10 but at 45 percent it says that something went wrong then it open recovery option of windows 10 after that I tried to restarts the laptop but it was stuck at hp logo and after that screen blanks for few second and then restarts again and againPlz someone help me

A:Laptop stuck at logo and restarts

Abdullah_533 wrote:I was trying to reset my windows 10 but at 45 percent it says that something went wrong then it open recovery option of windows 10 after that I tried to restarts the laptop but it was stuck at hp logo and after that screen blanks for few second and then restarts again and againPlz someone help meWhat are the things youve done so far to fix your computer?If you havent done anything then follow these steps.. ?Hard reset ?Bios Default Press the F5 function key.Select Yes or OK.Press the Enter key.Press the F10 function key.Select Yes or OK to save the defaults.You can also complete the following steps to reload the factory BIOS settings using the menu:In the BIOS Setup utility, select the Exit tab.Select Load Setup Defaults.The system prompts you to load the optimized setup defaults. Select Yes or OK and press the Enter key.Select Exit Saving Changes.Press Esc and then press Enter to exit Setup. Hope it helps




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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RELEVANCY SCORE 64

I have a dv4-1225ee laptop. I removed my laptop hard drive and attached it to my pc and installed windows xp. Because in my laptop it asked to press a key, when i press any key it didn't detect. I attached the hard drive to my laptop. But the screen is stuck at the hp logo. If I remove the hard drive and switch on the laptop. I get the insert boot disk and press any key screen. I formatted my hard drive and attached it to the laptop again but same result. Please help me.

A:Laptop stuck at hp logo screen

On the Notebook make sure you have a good connection with the HD Drive.

For installing Win XP, you need to install on the Notebook & not on a Desktop.

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RELEVANCY SCORE 64

DELL Laptop Inspiron i5748-5000sLV
Pushed the power button and the round Dell logo comes on but the status bar at the bottom does not fill up !
Pressed every F key but stays the same, although the 2 options (F2.F12) that they do give you on the bottom right, If I press F2 setup it lights up but nothing happens same thing with F12 Boot Options.
Done the take battery out hold power button still does nothing. 

A:Dell Laptop stuck on LOGO

Please run diagnostic tool to check the hard drive on the system by following steps below:
1. Power off system
2. Power on system, quickly tap the F12 key continuously until you see Preparing one time boot menu in the top right corner of the screen. In the boot menu, stroll down to Diagnostic and then click it. After quick tests, click on hard drive and then Thorough Test Mode. Report back any error code.
cli

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RELEVANCY SCORE 64

Hey, I'm having a problem with my hp laptop, I bought it 1 year ago, it asked me to download updates, restarted it and now it dosen't boot up.It shows a hp logo at middle and start up menu Esc at the bottom left. After 30 seconds, it restarts and the same thing occurs again. My model is Hp EliteBook 8470p. I tried hard reset, cleaning the fans, but to no avail. Need help!

A:Hp laptop stuck at hp logo screen.

Hi ,,       Can you get into safe mode of any description ? On start up keep tapping f8 till the Advanced boot options page opens  . Next using arrow keys move down to safe mode with command prompt and hit enter . When command prompt opens type   rstrui.exe  and hit enter . This will take you to System Restore choose the restore point that was created BEFORE you did the updates and let it load . This should take you back to a usable state , When you are prompted to do the updates again try installing them individualy rather than all at the same time . This way you can pinpoint the offending update that is causing the issue . Let me know how you get on    Checkurtech

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RELEVANCY SCORE 64

I have been trying to start my laptop back up, because I need it for school, but I won't go past the HP logo screen. it will turn on, but as I just stated, it won't go passed the logo screen. I can click f10 and go into that but I don't know if that will help. the warranty has expired, so I'm not sure if I should just get a new laptop or if this can be resolved. Thanks! UPDATE: it gave me an error message, it was the code "0xc0000185". any thoughts / help?

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RELEVANCY SCORE 63.2

After trying to upgrade to Windows 10 my laptop is stuck on the HP logo. When i go into recovery mode, refreshing my laptop and resetting it doesnt work. I factory reset it and it worked then but its back on windows 8 and i still want windows 10

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RELEVANCY SCORE 63.2

If anyone can help me it would be heaven sent. I have a Compaq Presario V6171CL laptop. it was running really slow when I got home yesterday so I restarted it. Now if I try to boot in normal mode it goes to the windows logo screen with the blue bar running over and over. If I try to boot in safe mode it goes to the drivers\mup.sys adn stays there. trying to boot from the cd it says setup is starting windows and stays. I ran a harddrive test and it came back as passed. Any suggestions?

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RELEVANCY SCORE 63.2

My hp laptop won't boot it's stuck on the hp loading screen I can't even get into computer bios does anyone know what is happening?
 

A:Laptop stuck on hp logo and I can't even get into computer bios

Hi friend, check the RAM, if you have two memories removes one, leave one, if it does the same, removes that there are implementation and put the other, and if not the hard drive, this first, to see if it fixes.
 

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RELEVANCY SCORE 63.2

MORNING ALL. I am trying to fix a laptop for my mother, she was given a Notebook (hp) for Christmas a couple year ago and it had windows 8.1. She hated it and found it very confusing. But so as not to upset my sister in law wouldnt change it in any way. ie: upgrading to Windows 10. So now that her desktop computer ha totally died she is having to use this one. She asked me to upgrade it to windows 10 because it looks like 7 and she understands that one. So I went to download windows 10 and got all the way through it up to the point of were it said Your PC will shut down many times through this install. It was but finally I had to crash at 1am. So I left it to do what it needed to. This morning, it is stuck on a screen that just shows HP logo in the center, no esc buttons, no nothing.  Did the install fail and how can I get past this screen? thanks 

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RELEVANCY SCORE 62.4

I have a Dell Inspiron 5558. Yesterday, after trying to start after sleep mode, laptop stuck at Dell Logo. Not completing POST properly. 
As per references found here, I tried to Hard Restart laptop by removing AC plug, battery and pushing start button for 20-30 second. That didn't work.
Laptop showing BIOS properly with hardware OK, especially HDD as I got references that the HDD may create this problem. Pressing F12 on startup taking me to another option from which I tried to Diagnose the situation but after clicking on diagnosing, the screen goes blank and shows nothing.
There are no recent hardware changes. Can anyone tell me how to resolve this issue? 

A:Laptop Stuck at Dell Logo Inspiron 5558

Hi,
As we understand the system doesnt not post and when you try to run the diagnostics on the system it goes to a blank screen.
Kindly private message the service tag and email address.
Thanks
Robin

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RELEVANCY SCORE 62.4

HiI have a brand NEW Dell Inspiron 15R laptop which all of a sudden became stuck at the Dell logo when it tries to boot. I have tried numerous time to power on and off, but it doesn't budge past it.
I have run the diagnostics, "No problems have been found with this system so far". It asked me to run the remaining memory tests which I did.  Again, no problems were found.
I followed all the troubleshooting steps here http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=577306 to troubleshoot a computer that is not completing POST and it has made no difference. The power button light is on, the three buttons on the top right hand side flash in turn then switch off, the CD rom makes the usual start up noise, and 3 of the 4 lights at the bottom left hand flash then the one for the hard drive switches off, with only the power and wifi remaining on. When I switch it off, all lights go out.
Please advise of a solution asap as I am unable to use the new laptop at all. Thanks.

A:Brand NEW Inspiron 15R laptop stuck at DELL Logo

For those of us also experiencing the same exact issue with a new Dell, taking the conversation private doesn't serve the community purpose. It makes me question Dell's quality.

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RELEVANCY SCORE 62.4

Hello, I am trying to fix my mother's laptop and unfortunately am not very computer savy. She has an Acer computer running with Windows 7 Premium. When I turn it on it asks if I want to boot normally or launch startup repair. Starting normally brings me to the Windows startup screen, where it gets stuck. Launching startup repair says it's loading files, then goes to a black screen and stays there. I went to another thread with a similar problem, but I had trouble understanding. I will try to provide any information about the laptop per request.

Thank you for reading this message and helping, I apologize for not being informative.

A:Laptop Stuck on Windows Startup Logo Screen

Hello and welcome Vevendreth can you boot into safe mode > power off and the power on and tap F8?

If you can run these
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2


PS model of the Acer please

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RELEVANCY SCORE 62.4

Hello,

I am trying to fix an Acer TravelMate P253 Series laptop that has been upgraded to W10. When I turn it on, I can only get as far as the Acer logo.

For a few seconds, 'Press F2 to enter setup' and 'Press F12 to change boot device' is displayed under the logo but then this disappears and the computer appears to freeze. In the few seconds before that, thankfully I can access the BIOS through F2.

I tried resetting BIOS settings to defaults but no change. When I press F12 I can see the Boot Option Menu is displayed as follows:

1. HDD: ST9500325as
2. ATAPI CDROM
3. Network Boot

Can someone please help me try to isolate what the issue is here? I assume that this is not a hardrive problem as the computer can detect the HDD? Could this possibly be the memory?

HELP!!
 

A:Laptop stuck on Acer logo. BIOS works though

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RELEVANCY SCORE 62.4

I was using my laptop like normal and closed the lid when I had to leave the house in a hurry. Three hours later I return and now I´m having problems. I opened the laptop and and pressed the power button and it stayed on the ASUS startup screen, the little wheel on the bottom that shows it´s booting is not there. Just the logo and that´s it. I tried fixing it myself, looking online for help.
I am able getting into the BIOS utility place and everything seems normal to me but I´m not able to boot. Per advice online, I downloaded the microsoft media installation (is that what it´s called?) on a USB using my husband´s laptop. I plugged it into my laptop and after a few attempts I figured out I could use the USB entering the BIOS utility and select it as a boot option.
Selecting ¨repair my computer¨ I was able to get into the blue screen to see more options. I first went into Repair, as it searched for errors and repair options, it told me to do a system restore. I did that. It took around 3 hours to finish however I was able to get into my files and see that everything was there like before. This was sadly only a 15 minute fix as the computer went into a black screen as I was reading something on Word and then went into an update process. I put the laptop on my desk as I had other things to do. That evening, I go to use my laptop. It was on sleep. I press the power button to wake it up and it gives me the same thing, stuck on the ASUS logo, no pinwheel.
I ran a chkdsk ... Read more

A:Asus laptop not booting, stuck on startup logo...help!

These are the repairs that options that I have the most luck with or if you have a backup of all your data and programs or can perform a backup then I would recommend Resetting or Reinstalling using the Win 10 USB install disk you created

How to access Safe Mode:

In Windows hold Shift down and select Restart from Start Menu or At Sign-in screen, hold the Shift key down while you select Power > Restart
After your PC restarts to the Choose an option screen
Select Troubleshoot > Advanced options > Startup Settings > Restart
After your PC restarts
Select 5 or F5 for Safe Mode with Networking
Option 1:
Windows All in One Repair Tool
https://www.bleepingcomputer.com/download/windows-repair-all-in-one/

Download either the portable or install program from the above link
Start computer in Safe Mode
Disable any Anti-Virus programs
Start the program
When program first starts it will run quick file check
Click on the X button after the scan shows Done!
Click on Settings tab and Select Check for Updates
Click on Pre-Repair Steps Tab and Run All 4 Steps
Select both Registry Backup and Create System Restore
Click Presets: All Repairs
Click Start Repairs
For Best Results Run the Repairs option Twice!

Click more Tips Here

Option 2:
See the How to Repair Windows 10 Image using DISM tutorial provided courtesy of Brink here

Option 3: Restore registry
From Cmd prompt type the following:
Xcopy c:\Windows\System32\config\regback c:\Windows\System32\config
(change drive letter if... Read more

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RELEVANCY SCORE 62.4

I was upgrading the laptop to Windows 10 and after it restarted it got stuck on the hp logo for about 30 min. So I turned it off about 3 times and it's still stuck on the hp logo.

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RELEVANCY SCORE 62.4

i recently install new updates on my laptop , after downloading and installing and asking me to restart my computer ,i did choose to restart now . After booting up again it is now stuck on windows 7 logo screen on startup. I tried booting up on safe mode and last known good config. but it didn't work. Also tried to use windows installation disk but it doesn't work either it just keep loading on "setup is starting" also tried "repair my computer" option but it just show me just a plain black screen

i had a Toshiba satellite laptop l745d with a6 vision AMD graphic card,windows 7 ultimate x64 os , 4gb of ram quadcore

A:laptop stuck on windows logo screen in startup

Your System spec says your machine is x86 - your post says x64.
Please clarify that.
When you attempted to use an installation disk - what type of disk did you use? the manufacturer's Recovery disk, or something else?

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RELEVANCY SCORE 62.4

Hello.  So recently it just tried to boot up my laptop ( as usual) and i noticed it took rlly long and it just was stuck at the HP screen. I left it loading all day , and at the end it was still at the same HP screen. I tried hard resets everything. I even tried reinstalling windows , but everytime i finnish that, it goes or back to the HP screen , or back into recovery mode.  In the recovery mode i also cant reset the laptop. ITs really weird.  Is there anyone who can help me with this problem?    have a nice day,  Koen

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RELEVANCY SCORE 62

I just got my X1 carbon today. The major problem is that the CPU is overheating. It can easily reach to 90 degrees or even higher. (I already used XTU undervolted the cpu) The fan is always on and a little bit noisy if using the laptop even for performing some simple tasks such as open a web. It will turn so hot that i won't even able to reset my hand on the right side of the keyboard above the air outlet (the area next to "enter"). Since it is a new system, i need to restart it after updating and installing some apps. The system stuck at Lenovo logo screen during restarting a few times already. I think it was due to overheating. Long press the power bottom and restart it will solve the problem.  

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RELEVANCY SCORE 60.8

I was having problem with amd graphic driver update it would not able to install display driver so i reinstall windows 10 and it worked and after then i tried to update amd display driver it started having same problem so i dled the latest windows 10 from Microsoft and did reinstall but during reinstallation after getting ready it reboot and stuck at hp logo forever.
I tried hard start nothing happen same stuck at hp logo i did diagnosis of hardware all stated passed did chksdk r .
It couldn't load into safe mode also and just stuck at hp logo.
Tried refresh but it say failed .
I can't lose my files cuz my whole semester work is in there and I have to submit my project next week. I need a Big help.
 

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RELEVANCY SCORE 56.4

i went from windows 8 to 10 about a year ago ans now i got this problem... https://youtu.be/-P4mBrUUhto and also sometimes it loads up pc detected a problem restarting for u.. and it just keeps doing that... and then gets stuck tp another black screen...i have this pc for more than 2 years.

A:Pc stuck in hp logo then stuck in black screen and startup r...

Hi, Shutdown the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive and Memory. Post back with the results, including any error codes that may be generated. Can you also post back with the full Model No. and Product No. of your hp 2000 series notebook - see Here for a guide on locating this information. Regards, DP-K

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RELEVANCY SCORE 55.2

My computer automatically updated when I turned it on. It's on the HP logo screen. The update stops at 9% and won't budge for the past 2 days.

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RELEVANCY SCORE 53.6

After several weeks of trying all possible tools and hacks, I've finally managed to marry the old black and white Lenovo logo with the latest CDCN54WW bios on one system. Details in the morning. Goodnight!

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RELEVANCY SCORE 50.8

after pationning the drives from c ,it told me to restart . after restart my latop stucks on hp logo ,what to do ??

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RELEVANCY SCORE 50.8

HiI have unpluged the power in middle of the updateI started the computer and tryed system recovery from a booting cd...the proces finished and the computer restarted but now its stucked to the logoI have tryed to formate the computer and to recover itWith F9 AND F11 but doesnt doPls help

A:Logo stuck

Hello,   At this point what you probably need is  HP Recovery Media. HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/driversOnce there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update". If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.Or, if you prefer, you can do the same by contacting HP Customer Service:If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If you have trouble finding a phone number, then try: 1 (800) 474-6836If HP no longer provides Recovery Media for your model, a couple of other sites you can che... Read more

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RELEVANCY SCORE 50.8

I turned on my Laptop this morning and it was fine then while in my email the screen went black and "cannot load movie maker" came up I clicked on exit.Then it was fine for a couple of minutes and the movie maker error came up again.I have never used or even gone into movie maker.After it came up the second time the screen was black and stuck so I tried to enter task manager but couldnt , I turned off the laptop and when I booted it up all noises fans lights etc... came on and it was booting as normal the HP logo with the loading circle of dots swirling , the went away as they do before it goes to where you enter your password but came back a second later and the swirling circle of dots froze and it was stuck on the HP logo with the curcle froze and not moving.I did a hard reset entered diagnostics and did a quick check everything passed the test but it still will load as normal then the logo and the circle freezes and it stays there.I am no genius with laptops but can do something if I am shown/told what to do.Any help would be greatly appreciated.The laptop is 2 years & 1 month and a week old and running very well never had any issue , I have had bullguard security since day one and run it regularly.There is plenty of space on the laptop.

A:Stuck on HP logo

If everything passed in the hardware diagnostics then it may be a corruption within windows, generally the only way to resolve that is via recovery. Unfortunately at this point any data on the machine is at high risk, you can try entering the recovery menu using F11 key during startup before the HP logo appears. This, if it loads, should give you access to the HP recovery manager, you'll need to select troubleshoot and then recovery manager after pressing F11.If you are able to load the recovery manager then you should see an option for data backup, you can attempt this option for recovering files (you will need an external USB drive for this with a suitable amount of space for your files). Unfortunately there are no guarantees when it comes to data, if this does not work and you have valuable data on your machine I'd recommend taking your computer to someone who can use other tools to attempt to recover your data.If this does work or you do not need to backup data, within the recovery manager screen is the option for system recovery, click on that and select the option to recover without backing up. This will reset your machine to its factory default state. If it is successful then you will be at the initial setup screen as if you just bought the computer new




*****I do not work for HP**********click the purple thumbs up button to say thanks**********If I solved your problem, help others by clicking accept as solution*****

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RELEVANCY SCORE 50

Hey my HP NoteBook 15 will boot up but it'll do one of two things. It will either boot up and say preparing auto repair, then it will stop and then it,ll go to a lighted black screen. Or it will just boot up and continue trying to load a little bit and then go to the lighted black screen. Either way it ends up going to the lighted black screen. If I could get some help that would be fantastic. Please and thank you.

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RELEVANCY SCORE 50

Got an HP Pavilion 563w with Pentiun 2.4, and 512 MB of ram, running an oem XP. One day, I tried to start it up, and it booted to the Windows logo screen with the black bar. The bar went across twice, then froze. Nothing else happens after that. Tried Known Good Configuration, same thing. Tried safe mode, stops at mup.sys. I tried to get into Recovery console, but doesnt seem to recognize my hard drive, as my only choices are off of the CD (Drive letter e). Tried to repair system files with an XP upgrade cd, and it tells me there's no operating system installed, and that I need to verify my install by loading the installation cd, which I dont have. So I tried to use the HP system restore feature on my computer, but it only gives me the option to reformat, and not repair. I am the fool who did not regularly back up files, so I still have some on there I would like to have. I thought I could install this drive as a slave in my newer computer, but the hard drive setup in that computer is SATA, and my problem child is an IDE drive. I did not install anything new (hardware or software) that I can remember in the days before it went south. Is there anything that I can do to save this drive?? I'd like to fix it so my husband will have his own computer. Thanks in advance for any assistance.
thymekiller
 

A:XP stuck on logo screen

Another quick question. I've heard there are IDE to SATA converters out there. Also found an IDE to external USB case that this hard drive can be installed in. Would it be possible with either one of these tools to at least retreive my data off this hard drive? Any suggestions at all would be helpful at this point. Thanks again!!
thymekiller
 

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RELEVANCY SCORE 50

We had a storm in the area;  lighting caused some other electronics to fail;  My computer WAS on a surge protector; however the ethernet cable was plugged in AND connected to the  DSL modem/router;  The Modem/Router did fail and had to be replaced.     My computer DOES boot and will get me to the HP Logo screen;  I can also get to the Diagnostic screens (have done the F8, F10, F11, ESC button etc....), and all tests Passed;   I tried even getting to System Recovery thru this same method and I select it but it does NOT do anything.   I also unplugged everything...and restarted;  now only have the keyboard/mouse plugged in and that is it. I do NOT have any recovery discs....was just hopeful I could find a way to get to my desktop before going that route of Recovery.....  I have things I did NOT have backed up (shame on me, I know) Any ideas to try??   

A:Cannot get to Desktop; Stuck on HP logo; however can get to ...

Hi there @RebeccaLynn89, May the Forums be with you!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.  I understand that your computer is not starting properly and that it hangs on the HP logo.  I am happy to help with this. Please try going through this document: HP Desktop PCs - Computer Does Not Start (Windows 10,8). I realize that there are many steps in this that you have already said you have tried, but start from the top. Some are going to be passes for you, and you have already said the Recovery manager did not work for you. I think you can skip steps 3 and 4, so start with step 1 and 2, and then continue from step 5. Do you have a bootable Windows installation disc you can use?  Also if you need to, see: HP PCs - Obtaining HP Recovery Discs or an HP USB Recovery Drive You may need to contact HP Phone support if there is no improvement. In that case, please use the following http://www.hp.com/contacthp, fill out the form, create a case for your issue and then use the provided information to contact HP. Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

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RELEVANCY SCORE 50

When I start it when turned on I get the hp logo for about 15 seconds then the screen goes blank for ten to fifteen seconds then back to the hp logo and I can't get it to turn on all the way please help me when I ran little tests with f2 or G11 I haven't got any error codes come up and all the tests said passed I don't know what to do please help     

A:Stuck on hp logo at startup

My x360 is like new now when I turn it on I get the hp logo for about 15 20 seconds  then the screen goes black for about the Same time then back to the hp logo doesn't go any further now I ran bios that said OK and I ran the complete f2 test for Almost everything on there and nothing came back negative every section said passed also my power light is a solid color aND does not blink and also the power button has a solid light when on    along with another light on  power button side of laptop that comes on every now and then I believe it's the pic of thtee stacked cds  it looks like on the power button side of the computer please help me if u know what else n I can try thanks a lot    

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The Facebook app for Windows 10 will not get past the logo! it is stuck at the blue background with the F Facebook logo. I tried closing the app and reopening it but it made no difference. I googled "Facebook app stuck at logo windows 10" but only results about the app crashing showed up in the results, the app is not crashing, so I added a "-crashing" to force Google to exclude the word crashing but now only results about computers stuck at the Windows 10 logo during boot showed in search results. There is nothing anywhere pertaining to this problem. There seems to be no information or anybody else with this problem with the Facebook app for Windows 10. It is important that I get into it because my school account is tied to the app while my personal account is tied to my Firefox.

Does anybody know what is wrong and how can I fix it?

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My laptop won't boot up. When started, it hangs up at the HP logo. If I press ESC - nothing happens. Press f-10 and I get a please wait notice but again-nothing happens.
I have tried removing the battery, reseating the memory with no success.

Left on its own- it will continue to turn itself off and try starting again with the same outcome. Any advice?
 

A:HP DV9225 stuck on HP logo

It may be a hardware failure (mostly likely the hard drive), because it can't boot into it.
 

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Hello, I have recently bought a GTX 1050Ti, after installing it and pressing the power button the monitor screen is stuck at the HP logo. If I press ESC just as the logo appears then it takes me to a black screen with text. The GPU fan and everything works, although the screen is just stuck on the logo or black screen. Just after I press the power button I can hear two beeps, then a single beep every 30 seconds. After around 4 beeps the screen turns black. This only happens when I have the GTX 1050Ti in the computer. Everything works normally with my previous gpu (Gtx 450). I believe that the problem might be that my bios is out of date (Version 7.16), but whenever I go to Foxconns website, I can't find the right Model. I tried going on the Online Support thing and trying to download the Fox Care program but it doesn't work, it says that I can't connect to the DNS server, even though my connection is fine.   My specs are: Motherboard: Foxconn 2ABF (H-CUPERTINO2-H61-uA TX)Processor: I5-24008GB Ram Cheers.

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When I turn on my laptop it stays at the hp logo when turning on in windows 10 and in 30 seconds it gives me the pc ran into error problem so it fixes it, it goes to preparing automatic repair,diagnosing your pc,windows wouldn't load correctly and it says I can restore or close either one I click it just loads me to the hp logo stuck on the screen and I can't do anythingWHAT DO I DO?

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Hi allI haven't slept at all for 2nd day now I have a z50-70 with the i5 and the nvidia gpu. Suddenly yesterday in the morning it restarted itself and since then, whatever I tried cannot get into windows.Wait, the list of trials and errors is huge I tried with the Recovery button to get into system recovery, no luck.I tried with a microsoft media creation tool usb stick, no luckI tried with a rufus created image with win 8.1 and win 10, no luckI tried with WintoUSB to create a usb stick on the go with WINXP, Win7, win 8.1, win10, just to boot into, no luck.I tried the same thing with a formatted hdd into the laptop replacing the stock HDD, no luck (this same stick with the windows on the go version works just fine in my other laptop, even on my PC and boots just fine into windows)I even deleted just for testing the windows boot manager partition of the stock HDD so as to force it to get into recovery, no luck. All the above were tested even with legacy or uefi boot into bios and of course formated the stick accordingly with rufus to GPT or MBR. So my final question is Can it be a faulty chipset that starts loading the windows drivers and gets stuck since it fails in every version of windows either using Legacy or UEFI loading? I've also tried to reset the bios but de-soldering the battery, no luck there too, it was reset but no difference. All day today was trying to update the bios from dos (extracting the .fd file from the complete downloaded exe fi... Read more

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Today when I turned it on it happened... I tried restarting and run repair mode, checked all the fixes and that but still failing... What to do?
 

A:Stuck on Windows logo...

Boot your PC from a Windows 7 System Repair Disc which you should have made when the PC was working okay, then select "Startup Repair" from the menu.
 

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Hello. So here I have my problem. I cant start the windows anymore, I cant install any other windows anymore except xp. I tried to install xp after I changed the configuration or hdd from asci to IDE. That way I was able to install xp but never been able to start it. So I have 2 dvd's and 2 usb stick drives. Noone worked. After I press to boot from CD/DVD the windows blue logo show up and there are 2 options: pc will reboot or It will stay like that freezing on windows logo. I dont know what to do..tried to disconnect the hdd's( i have one ssd and one hdd) tried to let just one in order to check if there is any problem with any of them, tried to boot from usb, dvd, never reached the windows setup or startup repair..any help will be appreciated.

I will attach an image with the error I get since I installed the xp on the hdd and try to boot from it. Also the bios version and boot settings.
 

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I downloaded malwear accodentally onto my laptop and thought that I may as well reset it (even thought I have figured out to remove such malwear now) and after a while it was say that it was unable to reset. After several attempts, I clicked the wrong option; It was something about uploading from a hardrive and now it's stuck at the HP logo whenever I turn it on.

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I've read all the forums of the same problem and I cannot get my HP Stream fixed at all!I got given the notebook and there wasn't enough memory on it so I tried factory resetting. Think it got to around 86% and then said failed. Ever since it has been on a rebooting cycle where it will turn off then go to hp logo and repeat. I've tried BIOS recovery, quick test and also extensive test. Everything passed and I'm running out of ideas!Also tried system restore but there was no file to go back too.Please please please help!

A:Hp stream stuck on HP logo

Hi,What is your exact model name?Stream notebooks are budget machines that are built with very very low hardware resources to work with. It's a shame that manufacturers make these in this time when the softwares and OS finds it difficult to work with.I can only suggest you to do a clean install of Windows 10 Home edition following this tutorial: https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.htmlCreate bootable installation USB:https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.htmlAdditional drivers you can download from HP support page.RegardsVisruth

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I downloaded a movie that at the end said it didnt load,after that my pc was running slow,also it wouldnt let me load anything onto it,for example photos.so i rebooted,now it will not get past the "phillips" logo on startup.no bleep,i am unable to start in safe mode,it will not load any cd's(tried to load xp disc to format),i have tried lots of times but nothing,please can someone help.

A:PC stuck on opening logo.

Hello frew66

Let`s try the easiest things first

Have you tried "Last Known Good Config" or System Restore

Boot into Safe Mode Options Screen
Select "Last Known Good Configuration"

If that does not work, boot back to the same screen and select
'Safe mode with command prompt'

At the command prompt type
C:\Windows\system32\restore\rstrui.exe

Hopefully this will open System Restore, so restore to before the problem started
http://bertk.mvps.org/

.

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compaq presario desktop stuck on compaq logo screen.
 

A:stuck on logo screen

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