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Edge 2 1580 Keyboard & Touchpad malfunctioning

Q: Edge 2 1580 Keyboard & Touchpad malfunctioning

I bought this laptop brand new two years ago and have had very minimal problems in that time. However, the keyboard has begun typing letters or numbers that do not correspond to the keys that I touch. Most keys result in the letter 6 being displayed. For example, I will type the previous sentence again but using the keyboard: 6666666666666666666666666666666666666666666. In addition to that, the touchpad is completely nonfunctioning. The cursor is not displayed anywhere on the screen and the touchpad is unresponsive. Any help would be greatly appreciated, thank you.

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RELEVANCY SCORE 200
Preferred Solution: Edge 2 1580 Keyboard & Touchpad malfunctioning

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RELEVANCY SCORE 81.6

Hello all, Let me introduce myself. I am a programmer that's had this laptop for a couple of months now, and while it has been good i've ran into this recent problem. I have experience in web, networking, and programming but I am not a hardware cs so bear with me. ISSUE:The Lenovo Edge 2 keyboard input will stop functioning in normal mode. It will not proccess input from the user regardless of which key-strokes used. In Safe-Mode, the keyboard will function at the login but input will produce 3 keystrokes per key instead of one. Once pass the login screen the keyboard will not function. This is a very recent issue in which the keyboard was working 3 days prior to this post. Previously tried solutions/recommendationsUnistalling and re-installing the keyboard drivers has 0 impact. Upgrading the drivers is also null. Unistalling, upgrading, and re-installing in Safe-Mode also is moot. This has been done twice. Using a standard PS/2 keyboard does work, but this is external and does not solve the problem.This is not an external program conflict/virus issue. The laptop is only months old and is closely monitored where malicious programs would not be installed. Networks and websites are also monitored and significant security software is already installed to detect such possibilities. I also have network/web experience as a Computer Science indivudal and would know if such programs attempt to connect and or download to my machine.   Factory Reset Installatio... Read more

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RELEVANCY SCORE 81.6

I recently started up my Edge 2 after it was shut down for a week, and suddenly some of the keys aren't working, specifically the space bar, N, and B. There's been no water/other damage done to it. I updated the drivers without any luck. Lenovo's next suggestion is to send it in since it's still under warranty (purchased just in September), but I recently moved to New Zealand, and the cost to ship it to them in the US is almost $100 as it's not covered under an international warranty here. Is there anything else I can try to fix the problem? Side note rant: I'm at my wits end with this low-quality laptop. At some point on the flight to New Zealand, the side of the screen where it meets the case was knicked, and now a crack is spreading across the rest of the screen that is affecting the functionality of the touchscreen. The laptop was in a heavily padded laptop sleeve in my Victorinox backpack the entire time--how is it possible that it's this fragile? I bought this laptop because my previous Lenovo was still going strong after SEVEN YEARS, and I bought that one USED. Lenovo is known for quality and durability, but I am seriously disappointed in this laptop. End rant.

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RELEVANCY SCORE 78.8

I've got a new Edge 2 1580.  Everything was good for the first week or so.  I haven't been shutting it down, I've just been letting it go to sleep/hibernate.  Last night I picked it up and noticed that the fan was running.  Upon opening it, I was unable to log in, but couldn't figure out why.  I switched to the onscreen keyboard and was able to log in.  The mouse/trackpad wasn't responding at all.  I opened Chrome and attempted to search for something and realized that no matter what key I pressed on the keyboard, all it would type was 6's.  (which would explain why my password was incorrect). I decided to reboot the laptop and see what would happen, but it doesn't appear to actually shut down.  Even when I click Shut down (well tap on the screen) - the screen goes dark, power button continues to blink slowly. This is a brand new laptop, and my first experience with Lenovo - but it's about to go back to the store.  I can't even find much information about the Edge 2 1580 at all, almost like it's a really out of date machine - but it's got the brand new chipset that was just introduced in November, and it came pre-installed with Windows 10, so it can't be that old. Makes me want to fire up my 9 year old Dell D620 running Windows XP - it still works perfectly.










Solved!
Go to Solution.

A:Edge 2 1580 keyboard will only type a 6

BestBuy declared the laptop defective and gave me a new one.  We'll see how well the new one works, I haven't had a chance to even boot it up yet.

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RELEVANCY SCORE 78.8

Cannot log into or use Windows with the keyboard. Some of the Function key toggles DO work, such as key backlight (Fn + Spacebar), screen brightness (over F11 & F12), screen backlight (over F9), and airplane mode (over F7). Other function keys, such as the volume adjustment keys (over F1 - F3), do not work. The toggle for the touchpad (over F6) appears to work (the toggle icon shows up on-screen), but it doesn't actually do anything (the touchpad continues working when "toggled off"). The on-screen keyboard feature still works, as does my USB keyboard, and pressing caps/num lock on the USB/screen keyboard also activates the corresponding lights on the laptop's keyboard. I have booted in safe mode and nothing changes. As far as I can tell, no drivers have changed and Windows did not update recently, as the keyboard was working fine the other day. I am certain that dirt under the keys is not the issue. The issue seems either a hardware problem or something regarding how the keys interact with Windows. The laptop is about 2 years old from BestBuy and is no longer under warranty. What do I do!? EDIT: When the laptop is asleep, pressing any key on the keyboard still wakes it up. Also, the volume toggle rocker on the left side of the laptop does not seem to work either. Regards,-Confused Individual

A:Keyboard on Edge 2 1580 Not Working!

If some buttons are faulty it's hardware faulty and you can't do anything. Solution is to take it at repair center to change the keyboard, or you can use external keyboard by Bluetooth for example 

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RELEVANCY SCORE 78.8

A montrh or so ago I notriced that if I used the caps lock key, the keyboard quits functioning unless I restart the computer, then itr works.Now I notice the 4 keyu on my number pad causes the 4 and 9 to be entered the "T" key entrers "TR", unless I use trhe left side SHIFT keyu in which case the T keyu does notr work atr all. The "Y" key is trhe same, it enters "YU", unless I hold down trhe leftr SHIFT keyu in which case notrhing is entrered at all. Left side SHIFT works for otrher keys just not Y or T.I have checked trhe driver, system says they are up to date.

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RELEVANCY SCORE 73.6

So, yesterday I was using my computer. I was using a wired mouse. So I decided to press the disable touchpad button. So after playing my games, I was sleepy and went to sleep. But, what caught my attention was the fan was very loud. So I went on my Lenovo, and all of the sudden. My internet went off, the touchpad is unresponsive, and also my keyboard only types the number 6! I need help please.

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RELEVANCY SCORE 71.2

1 month old edge 2 1580, keyboard, touchpad/volume/mute/buttons suddenly stop working and the fan works full speed. The touchscreen works. The keyboard types just 1, 6, 2, x, w and q randomly. It doesn't work in BIOS either. The volume and mute buttons do not respond but it does sound if I plug some headphones to the jack port.  I have runned the hardware and device trouble shooter and adviced me to restart. Nothing really changed. Everything looks just right in the Device manadgement tree so I am guessing drivers are fine. 

A:1 month old edge 2 keyboard, touchpad, volume and ...

I have been like this for two days. I had it on and open in front of me and it suddendly turned off by itself.  It wouldn't react to the on/off button until I connected it to the charger. Then I managed to turn it on and everything seems to work just fine. The touchpad seems fine, the keyboard and the speakers too. Regardless of the charger being connected or not. I'll keep you posted if anything else happens, but I have no explanation for this

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RELEVANCY SCORE 71.2

Maybe someone here can point me in the right direction, about 3 month old edge 2 laptop. Yesterday the fan ramped up and is very loud running full speed. even when I turn it off for awhile, as soon as I hit the power button it goes full speed. Also the keyboard and touchpad are not responding at all but the touch screen is. A usb keyboard/mouse works just fine.

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RELEVANCY SCORE 71.2

Hello, I bought an Edge 2 1580 last month. All of a sudden the items in the subject stopped working and the fan runs full blast.  I think it happened at the same time as a windows 10 update so I tried a roll back but that didn't fix anything. Any chance this is fixable? I see many threads about the keyboard and touchpad going out on other models.

A:Edge 2. Touchscreen, keyboard, touchpad, speakers,...

I just had the same problem with my Flex 3 1580.  It is at Lenovo being repaired as of yesterday.   My computer was fine and the next day booted up and fan runs full speed , touchpad didn't work, wifi didnt work, and the keyboard would only output "6" no matter what key i pressed (only 4 keys produced other output such as "s" or "w").  The onscreen keyboard worked though.  What is the status with yours? 

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RELEVANCY SCORE 62

The keyboard for my Edge 15 seems to occasionally send two button press  signals  instead of one. This is most common when pressing the space bar, e.g. in the first sentence the double spaces occcurred when I hit the space bar a single time, and the triple "c" and double "i" in thiis sentence occurred due to two button presses and one press, respectively, not due to an editing failure on my part. It's a fairly minor problem, but does waste a lot of  time (there, it just happened again) when I'm having to continually going back and edit things as I type. Has anyone else run into this? I'm not sure if my keyboard is just too sensitive to minor changes in pressure or if there might be a signalling error, and have no idea how I might fix it, as there is no sensiitivity (again) option in the  keyboard settings. Thanks!
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:Edge 15 - Oversensitive or malfunctioning keyboad ...

Hi klip5 , 
 
Welcome to the Community Forums.
 
You can try checking how the keys are in the BIOS or on another boot image like live rescue media .
How was typing using the onscreen keyboard or external USB keyboard ?
 
So if same issue on the BIOS or another boot media ,then we can pressume a hardware problem .
Update us how it goes.
 
Regards

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RELEVANCY SCORE 60

My son saved his Christmas and Birthday money to buy a Edge 2-1580 laptop from Bestbuy. He had the computer/laptop for 15 days before the LCD chipped and cracked. He did not drop it. Some how the lower right corner bent upward. The soft aluminum base bent easily. It pushed up into the glass and shatter the glass. We took it back to BestBuy to get it repaired or replaced. The Geek Squad sent it to there repair center. The repair center called a few days later to tell us it would cost over $550 to replace the LCD unit. We found that the credit card company we used to purchase it would cover $500 in repairs. The unit cost him just over $649. I think this is a design fault by Lenovo. To soft of a base unit. I would suspect that a lot more glass will need to be replaced in the future. The problem is the availability of the glass is restricted for the average person.  If anyone has an idea of where to purchase the glass or if the internal parts will fit into a different model, please let me know. I have a feeling this will happen again after it returned.

A:Edge 2-1580 Brocken LCD

I actually dropped mine, closed and on very soft carpet and it shattered the whole screen.  I can not find anyone to replace it for less than $600.  Did you find a solution to this? 

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RELEVANCY SCORE 60

I have gone through https://support.lenovo.com/us/en/product_security/len-15552 and I am unable to find any information on whether the Edge 2-1580 80QF has an Infineon TPM.  I have gone through Windows 10 Device Manager for Hardware IDs and all it says are "ACPI\VEN_MSFT&DEV_0001", "ACPI\MSFT0101", and "*MSFT0101", which names all point to a generic Microsoft driver. What is the manufacturer of the TPM in the Edge 2-1580 80QF?  Is it Infineon?  Has it been generating weak RSA keys? 

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RELEVANCY SCORE 59.2

Ghost touches have made me crazy so I have disabled the touchscreen. The screen is clean and there doesn't seem to be any pressure on the screen. Is there an updated driver or firmware to fix?

A:Edge 2 1580 ghost touch

 

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RELEVANCY SCORE 59.2

Sent My edge 2 in for repair. Just quit working one day. Very disappointed to find out Lenovo doesnt have parts to fix it and I will be without a laptop needed for my home business for 5-6 weeks at the leastAnyone else having like problems or ideas to resolve?

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RELEVANCY SCORE 59.2

Hola amigos, tengo una LENOVO EDGE 2-1580, mi garantía ya expiró. El problema: Aunque la lap top funciona bien, desde hace unos días atrás me sale un mensaje constante de Lenovo Solution Center: debía correr el Hardware Scan para que haga reparaciones. Al hacerlo, me salían los resultados de error que les envío en las fotos de pantalla adjuntas.Servicio Técnico Lenovo me recomendó ingrese a Lenovo Vantage. En diagnóstico de Lenovo Vantage, en el item de Almacenamiento, varios elementos me salen con error. También les adjunto las fotos de pantalla en el documento. El resultado que arroja es: Codigo de Resultados: WHD 400000-WN7BSF. Ahora ya no sé si el problema es en BIOS o en Almacenamiento o en los dos. Como ven, no comprendo mucho sobre estos temas. Agradeceré si algún experto me puede decir qué significan y cómo puedo solucionarlo. Gracias anticipadas! Saludos cordiales.

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RELEVANCY SCORE 59.2

When my mouse pointer switches to the loading cursor it no longer matches up to its correct location on the screen. Once it is done loading and returns to the non-loading cursor it is back to the  correct location. What do I do to fix this and keep the loading cursor aligned? The odd thing is that switching my cursors in the Mouse Settings page of the control panel seems to correct it for a few minutes before the loading cursor begins to drift again. Any help would be greatly appreciated. Edition: Windows 10 HomeVersion: 1709OS Build: 16299.125Computer Model: Lenovo Edge 2-1580System Type: 64-bit 

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RELEVANCY SCORE 59.2

I have a Lenovo Edge 2 1580 that will not turn on. There is no LED light, no fan cycles, nothing. Its like the laptop is completely dead. I have tried unplugging the battery and pressing the power button for many seconds, and nothing has happened. What can i try next. I believe the laptop is still under warranty so should I send it to them, or send it back to the seller?

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RELEVANCY SCORE 59.2

I have been facing this problem since I bought 

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RELEVANCY SCORE 59.2

I have an Edge 2-1580(80QF0005US) and i want to change my processor. I plan to upgrade to the i7-6500u and I've been researching for a while but i don't think i'm ready. What do i need to know before i go ahead? How do i know if my board is compactible? What do i have to consider?

A:Lenovo Edge 2-1580 CPU Upgrade

Hi PeterEsenwa , 
 
Welcome to the Community Forums. 
 
Based from the parts look up for Notebook LN Edge 2-1580 I5 8G 1TB 10H Machine Type - Model 80QF0005US CPU is non upgradable as it is connected part of the systemboard. 
 
Current Intel® Core? i5-6200U Processor socket is BGA (Ball Grid Array) attached to the board.
Upgrade may include the entire board (page45) itself.
 
Hope this help answer your query. 
 
Regards

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RELEVANCY SCORE 59.2

My Ram is an 8GB DDR3L currently, and i want to upgrade it to a 16GB ram, but i saw CNET.com that the max for my PC is 8GB while intel says the CPU i have (i5-6200u) can take up to 32BG. Which is correct or what is the max memory level i can use.

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RELEVANCY SCORE 59.2

Just purchased an Edge 2 1580 with Windows 10 at Best Buy.  Everything is working great except the XBOX App closes quickly after launch.  This issue is present immediately after reinstalling the OS from the built in recovery, and is also present on the I7 6500 with discrete graphics and the I5 skylake models on display at Best Buy.  This issue is difficult to troubleshoot because no logs of the failure can be found in the event viewer- only the following in the TWinUI log:
 
The app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp was activated for the Windows.Launch contract successfully.
 
 In addition to reinstalling the OS, I have tried multiple driver versions for the integrated graphics and Nvidia discrete graphics.  I have updated the bios,and tried launching the application with a variety of peripherials disabled but the behavior persists.
 
I have also tried the common permission fixes suggested for Metro Apps with this problem: setting permissions for All Application Packages on various folders and registry sections along with re-registering Metro apps using the suggested powershell commands.
 
A similar issue occurs with the Smartglass app.  The app closes quickly after launch, the ony difference being that an error is actually logged (not sure if this error is a hint about why the xbox app is not working):
 
Faulting application name: SmartGlass.exe, version: 2.2.1505.4013, time stamp: 0x554804a0Faulting modu... Read more

A:Edge 2 1580 XBOX App Closes

In response to customer reports of difficulties launching the XBox app on Edge 2 1580 and Flex 3 14 laptops, Lenovo is preparing a solution that will be delivered via BIOS update.
 
I will post again when the BIOS has been made available.
 
Thank you,

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RELEVANCY SCORE 59.2

So, overall I am liking the Edge 2, other then the placement of the power button that I bump way to often. I went through the fiasco of finding a SSD that would work in it, searching before I bought would of saved me the headache, but I have another issue. And onto my issue. Once, and this is the important part, once I get the Lenovo logo on the screen, its into Windows before I know it, like it is supposed to. The problem is, that it can take up to twice as long for the Lenovo logo to appear as to what it takes for the actual boot up. I hit the power button, the screen obviously lights up, but it will sit like that for a variable amount of time before it actually starts booting. Is there anyway to shorten/remove that delay. It's sad when my old ASUS with a 5400rpm hard drive will always beat my new Lenovo in boot up because of this delay. Thanks.

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RELEVANCY SCORE 59.2

I have a lenovo edge 2 1580 and it worked perfectly fine last night.  Today I pushed the power button and nothing happened.  The little white LED next to the power button is lit but the screen will not turn on and neither will the fans.  I have tried unplugging the battery and RAM and holding the power button but that didn't work.  I also tried putting a paper clip in the little hole next to the power button but that didn't work either.  Has anyone else come across this issue?  I have searched the forums and tried everything I could find but nothing seems to work. The laptop is still under warranty but if I send it in, I was told it will take 2-4 weeks before I will get it back and I have important work information that I need to get from there and it can't wait that long. Any help will be greatly appreciated.

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RELEVANCY SCORE 59.2

Hello! I'm new to lenovo forums I'm I typing in the right place? Well I'm having a problem with my Edge 2-1580 so it had been telling me when I tried to run games that it could not initialize the DirectX and that was 5-ish days ago so I have not been using my computer but its been plugged in for those 5-ish days and now its not turning on at all so I tried to turn it on this afternoon and I got a loud buzzing sound seemingly from the fan the the the fan stopped and I heard what I thought to be the harddrive and the that stopped my keyboard didn't light up except for the num lock button and the power button was blinking the screen was blank the whole time it didnt even light up it was just off and now I am just wondering what to do do I need a new laptop now?

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RELEVANCY SCORE 59.2

I'm very frustrated with my Lenovo Edge 2-1580. The hard drive went out and had to be replaced one week out of warranty. Recently, it was holding a full charge for hours when unplugged. Then it dropped to not charging more than 25%, and then the next day it would only charge to 3%, and then dropped to 0%. Took it to Best Buy where I purchased, paid Geek Squad to check it out and they suggested a new power cord. When that did not work, they suggested new battery. That has not worked. The laptop works when it's plugged in, says it's charging and the little battery icon shows the movement like it's charging for a few seconds. But it never goes above 0% no matter how long it's plugged in. I found the suggestion on this forum to remove battery and push power button for 30 seconds. I was excited when I turned the computer back on and even though the battery icon showed no charge, it said it was fully charged when I scrolled over it. But when I unplugged, it died. Plugged back in and turned on, and showed "0% available (plugged in, charging)".  I called Lenovo tech support and they wouldn't help me because it is out of warranty. Best Buy Geek Squad is stumped, and they suggested sending it out to have someone more qualified to look at it. They suggested a new mother board - quoting me another $500 on top of the $400 already spent on new hard drive and other issues with this $1,000 computer.  I see a lot of people with this same issue posting in this forum an... Read more

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RELEVANCY SCORE 58.4

I just got my Edge 2-1580 back from repair a couple of months ago because it stopped charging. According to the repair sheet it was a bad video card that was causing all of my issues. I can believe that since I keep receiving an error every time the computer would run a hardware scan. Well, every since I got my laptop back it charges, but it keeps crashing because of something about the display not responding. Well I ran a hardware scan and low and behold, i'm still having the same error for the video card. Of course my warranty expired while my laptop was in the middle of being repaired. What can I do to get this issue fixed? This is an ungoing problem and a huge inconvience. I don't want to computer to start charging again. Also, I use this computer for picture editting for my side business and I can't have it crashing every time I try to use Lightroom.Also, since i'm continuing to have the same problem with the video card, I don't think I should have to pay to get it fixed.I have attached a screen shot to show the error message I keep receiving.Error message


























Failed.PNG ?44 KB

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RELEVANCY SCORE 58.4

I bought my laptop in March and is very slow.It takes 5 minutes to turn on and sometimes more.I realized that the hard disk is always 95% or more. It is slow up to open a notepad, its useless. Someone can help me?

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RELEVANCY SCORE 58.4

I've used this laptop for about two weeks worth of gentle use and now, after booting up, trying to do almost ANYTHING freezes the laptop, the things that don't cause it to freeze do nothing. I can't even open the START menu, just right clicking ont he desktop causes it to give me the 'processing' circle and doesn't stop, meaning I can't click on anything anymore. Even just trying to bring up the touch keyboard freezes the laptop, (the keabord also stops working once I reach the desktop). Again, this is only after about two weeks of use compared to my old laptop, (the one I'm using now), which I have admittantly abused for five-ish years and it still works fine, not perfectly but it works. EDIT: So I managed to get lucky and it didn't freeze long enough for me to get into the settings and start a reset, the screen says, "This won't take long", but I suspsect it may take a while.

A:New Lenovo Edge 2-1580 Freezes on Desktop

Hi Xros,
 
Welcome to Lenovo Forums.
 
Try the BIOS update.
When in Safe mode, remove your current video driver. Boot up to your regular desktop, which should now be in VGA mode (all video cards have a default VGA mode, when you don't have a driver installed). If the desktop is now not frozen then that helps prove it was your video driver being the problem. See if that fixes the problem.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 58.4

Lenovo Edge 2 1580 fails to power on completely.  There is a slight glowing from the screeen but other than that it does not complete the power on process.  I was able to get it to boot up by removing the CMOS battery and found a bios updated that needed to be applied:  D3CN32WW.  I applied the bios update and thought that fixed the problem.  I rebooted fine a few times with the CMOS battery in but then stopped again.  There is a note in the bios update file for the Ideapad 300s/500s failing to power on when it is booted the first time or after a period of normal use.  This is very issue I am having.  However, I can only get the computer to work correctly if the CMOS battery is removed.  Anyone else having this issue?

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RELEVANCY SCORE 58.4

I can't believe I did it but I did, I closed the lid firmly on my keys. I heard a crack and then the screen started shaking all over the place. So my digitizer is broken. I need a new one. Where do I get one and how much are they? I noticed there are several Flex 2 15.6 inch digitizers on Amazon. Will they work? I asked them the question and never heard back. Probably do not speak english. Oh well guys, what do I do?Thanks for reading!!

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RELEVANCY SCORE 58.4

Hi, Greetings!My new Lenovo Edge 2-1580 won't turn ON anymore. I was using it a few times setting it up as it's brand new and one day it won't turn ON anymore and power LED light won't lit. When I plug it on a power source, it the LED light is ON but nothing shows up on the computer. I already tried pressing pressing F3 to max out volumne and F12 to max out brightness but nothing happens. I tried to connect it to an external display using HDMI cable but to no avail as well. Need help please. Thank you!Jheng

A:New Lenovo Edge 2-1580 won't turn ON anymore

Hi jheng,
 
Welcome to Lenovo Forums!
 
I guess it seems to be a hardware issue, but before I go ahead with the troubleshooting steps I would like to remind you regarding the warranty of your laptop, if the laptop is in warranty then you can take the laptop to the nearest service centre or you can contact the Lenovo contact centre.
 
However, before taking the laptop to the nearest service centre please perform the below given troubleshooting steps and let me know the result of the same to assist you further.
 

Try powering on the laptop only with battery and check whether it works?
Try powering on the laptop only with adapter by removing the battery and check whether it works.
If possible try swapping the battery and adapter to check whether the issue is with the battery or adapter?
If none of the steps didn?t work, toggle the caps lock key and check you can see the LED indication.
Remove the battery and AC adapter
Remove the hard drive and wlan/wwcan cards
Remove both RAM modules
Re attach the AC adapter and boot

 
Please post back whether the above steps helped  you.
Thank you, have a good day.
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!
 
Regards,
Naveen.v

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RELEVANCY SCORE 58.4

Okay so like the title says I recently cracked my laptop screen and since I don't have any warranty I'm going to do the repair myself. My first question would simply be what parts do I need to buy? Looking at my laptop it appears that only the glass panel that goes over the digitizer is what got messed up. The LCD panel is fine and the touchscreen still works so I believe all I have to do is replace the front bezel? Is that possible or do I need to buy a whole new LCD panel to repair my laptop?  Besides two thin cracks going through the screen, most of what shatted was the top right bezel portion.  Please help me ! 

A:Lenovo Edge 2 -1580 Cracked Screen. What do I do?

The thing you call the front glass is the digitizer. There is a matrix of VERY fine wires running through the glass.  The whole screen is bonded together so you need to replace the whole panel.

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RELEVANCY SCORE 58.4

What will happen is that I will will be using the laptop with or without the charger cable plugged in and the screen will randomly go black. The keyboard will stay lit up but none of the buttons pressed with change this black scrren state. I even have tried turning off the keybaord blacklights but the whole keybaord becomes unresponsive. It doesn't atter if I close and reopen the laptop or leave it there for minutes or hours I have tested it out. It will just stay in that state until the battery runs out. What I have to do in these situations is hold the power button for it to completely shut off and then turn it back on, only for it to do the same thing. I have timed it. It's very random. Sometimes it does it after a few hours of using it, sometimes after a few minutes.  A few months ago I live chatted with someone who suggested some edits, such as completely turning off sleep and the screensaver but that didn't help. They also suggested that I follow their instruction and download an install certain drivers but that didn't stop the problem either.  I do believe this started right after a windows update a few days after purchase. I've had this laptop for a year and the random black screens happen very frequently now; everyday, multiple times a day.  I'm attending graduate school and you can imagine how annoying it is to be in the middle of class or writing a paper eat home and for this to happen. I'd appreciate any help you can give me. I l... Read more

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RELEVANCY SCORE 58.4

re: Lenovo Edge 2 1580WiFi ProblemsWindows 10 Pro InstallationUpdate to Windows 10 Pro v10586 NOTE: WiFi Hardware: Integrated Intel AC-8260 Wireless Network AdapterThis is what is included out-of-the-box After completing the new (virgin/clean) installation of Windows 10 Pro from DVD media purchased from a store, and after obtaining all of the drivers for this specific system from the Lenovo download page, the system works as advertised - no problems connecting to either a wired or a wireless network.  Limited testing reveals that the network is stable is reliable.  (approximately 30 minutes of testing in Wireless) Using the Windows Upgrade wizard (Windows Button/Settings/Update & Security/Advanced Options) to Update the Windows 10 Pro Version itself to the latest release (10586) took about an hour and did appear to complete successfully. After system restart, wireless network connectivity appeared to be non-functional.  Clicking on the Wireless Wizard at the bottom right of the system tray showed the wireless access point by name.  However: - opening a Command Prompt and pinging an internet target (ie 206.124.64.253) failed- opening the Windows Device Mangler from the Control Panel revealed that the WiFi network device (Intel AC 8260) WAS NOT listed as an installed device.- attempting to either shutdown or restart the machine FAILED - the machine would hang Next steps were to force a shutdown of the machine (comp... Read more

A:Edge 2 1580 Windows 10 WIFI Problem

I stilll have the same problem

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RELEVANCY SCORE 58.4

Hello,My first time posting on a forum.My battery will not incrase power.  It states plugged in, charging.  I have L Vantage app on my laptop and this might have started when I openend L. Setting program by accident while on a call and trying to adjust audio setting.  That seams to be the time that this started.  Tried all the thing online suggests, reboot, update drives, uninstalling ac adapter driver.  Nothing is working. Please let me know what else can be done to get this working.  Spent alot of time on this already. 

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RELEVANCY SCORE 58.4

Hello - I'm tired of sluggish performance when booting/waking up, and think replacing the unimpressive hard drive with a SSD will help. Does anyone have any tips or advice for how to best install an SSD, including what size/type i'll need to buy and how to best install it? Thanks!

A:Edge 2 1580 Solid State Drive SSD

Get the right size SSD. Since it's using a mechanical HDD it's 2.5" SATA SSD you'll need. You should however check whether an ordinary 7mm SSD fit or you need to hunt for a 5mm (they're rare).As for SSD size... Boo. 120 GB is fine for normal office use but it depends on how many data you want to bring along, convinience etc. Go for a 240-256 GB I think they're the sweet spot right now for price/size. But  hey even 480-512 isn't that expensive these days. As for what brand/model. Boo again it depends on your requirements. But hey even the slowest will be way faster than your HDD.If you want to have the restore partition on it chose a brand which has a clone tool on their website (which of course only works to clone to their device). Put in the SSD in a USB enclosure and clone your HDD onto SSD if you want to have the restore partition as it's a bit special to clone. Or you can also pay for the full version of Acronis True Image but it's rather expensive (although fantastic tool) If you want a clean install you're more free without it cost extra for special tools. Just download a windows image creator tool from Microsoft.If machine is boprn with Win8 you need to download win8 tool even if you want 10 as you have to install 8 then upgrade to 10 - as the key stored in BIOS is for windows 8 thenEasier if machine is born with 10 then just download tool for 10.Put in SSD and boot from the USB stick to have it do a clean install of Win to your fresh SSD. Afterwards got... Read more

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RELEVANCY SCORE 58.4

After using the laptop for 1-45 mins the display and audio will stop working without warning. Both plugged in and on battery. I can tell the display is still on because when I press the F9 key, it will get slightly darker. The only thing that I can do is change the keyboard backlight. Number lock and caps lock lights don't respond. It won't go to sleep when this happens. The only fix is a hard reboot, which is very annoying to do every 5 mins or so. Please help. 

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RELEVANCY SCORE 58.4

after a clean install of windows from the microsoft site i am unable to install the acpidriver (powermanagemnt) launches and closes instantly not actually installing and the yoga mode control does not install . anyine else?

A:Edge 2 1580 driver install problems

Any answers about this ??  It's really annoying that the airplane mode button does not work  and the trackpad enable/ disable graphic does not work also  A simple os reinstall should not be causeing this much drama .

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RELEVANCY SCORE 58.4

I recently purchased an Edge 2-1580 and today I started encountering a very annoying issue.  When using my trackpad, my cursor will move itself about an inch diagnal from where I want it.  It doesn't move when I'm typing or anything but when I'm trying to move it to a scroll bar, it'll jump around away from the scroll bar, and its VERY annoying.  I tried "resetting" Windows and it had no change.  I have no idea what to do but its making using the computer extremely annoying.  I can't think of anything that would have set this off, as I made no changes when it started happening. Has anybody experienced this or have any clues how to fix it?

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RELEVANCY SCORE 58.4

This is probably a long shot but I'd like to get my hands on the motherboard schematic and/or a parts list for my edge 2 1580. Is this available some place? Mother board Part # 5B20K28168 I'd like to troubleshoot a power issue. 

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RELEVANCY SCORE 58

The touchpad on my HP 840 G1 is going crazy! I upgraded from Win 8.1. and installed all the appropriate drivers from the HP page, but the touchpad enhancements keeps failing randomly, with material (supposedly) copied to the clipboard being replaced by the failure message and the entire Mouse options panel being inaccessible because "Control Panel extension is incompatible with Driver". At times, the whole thing is barely functional and it's quite a nuisance because I use this machine for work. What do I do?

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RELEVANCY SCORE 58

I am using Dell Inspiron 3543 with windows 10 Home. My Synaptics Driver is malfunctioning.

Symptoms and Problem
The touchpad is working fine. Sometimes, after using laptop for a while, I am unable to perform 2-finger scrolling as well as touchpad get somewhat sticky and not as smooth as it was. This problem troubles me much as using 2-finger scrolling feature is very useful.

The one main symptom is as soon as when the 2-finger scrolling stops, at the same time the Dell touchpad (synaptics driver) icon in the system tray also get freezes, means it doesn't respond to any 'touch' pressure.

Troubleshoots
I tired contacting Dell, they updated my Synaptics Driver but after sometime the problem again started. I also tired uninstalling Synaptics Driver. But none of the solution works permanently. Only one temp solution is a reboot (restart).

Also I upgraded to windows 8.1 to 10 but the problem is as same as it was.

Please help
 

A:Dell Touchpad (Synaptics Driver) Malfunctioning

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RELEVANCY SCORE 58

Hi Team, I have Lenovo Edge 2 1580 laptop (Windows-10) which is currently showing some weired issue.Currently I am in Mexico-city on a tour and from the day I reached here, my laptop battery is not getting charged.It is showing message as:"Plugged-in not Charging"Before coming to Mexico, my laptop battery was getting charged sucessfully and was giving a great backup of 4-5 hours. Initially, I understand that it may be caused because of "Static Current" that might have come into my laptop when I was on plane. I performed all the available online Tests/ runs available in Lenovo website, but there was no successI downloaded the Lenovo tools that run scans on all available hardwares in laptop, but still there was no success.I un-installed and re-installed the battery drivers, lenovo microsoft battery management drivers, but still no success. So, I contacted the Lenovo Support Team, they suggested me the below steps:Unplugged the power cord >> (As my laptop battery is built-in & I cannot remove the battery) Press Power Button for 30-45 seconds >> Reconnect the power cord >> Switch on the laptop(No success on this as battery was still not getting charged)Then they asked me to take my laptop tp Bestbuy (GeekSquard) and get it rectified from them. Then I contacted  Best-Buy GeekSquard team,From the 1st moment itself, (Without opening the laptop or performing any test)  they are saying that my laptop battery is dead an... Read more

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