Over 1 million tech questions and answers.

Windows updates will not install error code 800F0902

Q: Windows updates will not install error code 800F0902

I just got a new Dell Inspirion laptop with Windows 7 Home Premium Service pack 2. As usual there were several Windows Security updates that needed to be installed. Took two days to install them all. Or I thought all had installed. But after Secunia PSI kept insisting that no updates were installed, I checked the update history and found several had failed to install. All have the same Error code of 800F0902
I ran Microsoft Fixit tool, which said it detected no problems. But obviously that too failed.
The list of updates that failed are too numerous to report but here a few:
Most seemed to have to do with the Net Framework 3.5.1.
Does anyone have a clue how I can resolves this? Most importantly is my new Dell a lemon?
Thank for your time,

Preferred Solution: Windows updates will not install error code 800F0902

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows updates will not install error code 800F0902

Have you tried installing them 1-by-1; re-booting after each?I'm not sure why .NET 3.5.1 is trying to install when .NET 4.5 is the current version.

Read other 6 answers

Having problem with installing Cumlative Security Update for Internet Explore 7 in Window Vista Home Premium.
Message is "Windows Modules installer stopped working and was closed. A Ploblem cased the application to stop working correctly. Windows will notify you if a solution is available".
Error code is 800F0902. I went microsoft web site and elsewhere, tried any solusion I found in forum, such as deleting everything in C:\Windows\SoftwareDistribution. But didn't work.
Anybody knows how to solve this?

Read other answers

Running home premium, installed SP1 after removing the previous version. Get error code: 800f0902 when I go to Windows Update.

Read other answers

A recent update failed on one of the workstations I support with error code 800F0902. This corresponds to a facility code of 15(Setup API) and error code 2306.  

This appears to be a transient error that will go away, but I'd like to know what the actual error code means. I cannot find a definition for it in Windows SDK header files (winerror.h and lmerr.h) or in various web searches.   2306 appears to
be in the "Message Server Related" range of LAN Manager errors.
(Please DO NOT reply with instructions for fixing Windows Update. This posting is not about that).

Read other answers

How can I get this computer to successfully update.  What does this error code mean and why isn't it's explanation showing up anywhere?  This computer started failing updates on KB29552664 back on July 12, 2017

Read other answers

Suddenly Windows 7 has stopped installing Windows Updates. It downloads, then creates restore point, starts installation, but then comes back with the error code 800F0900. This happens with all the updates when carried out individually, critical or optional. I first went through the process of clearing all the Start-up Programs in the Services section of msconfig. As that did not solve it I then stopped all but MS services, and that did not solve it.  I tried the Microsoft .NET Setup Verification Tool. This said there were problems that it could not fix and sent a report to Microsoft.  Following an earlier thread on this site, I installed and used the Windows Repair program from Tweeking.com. This failed to solve the problem. Does any one have any other possible advice to help solve this problem ?

A:Windows Updates will not install. Error code 800F0900 for all updates.

I would try running the System Update Readiness Tool:  http://www.microsoft.com/en-us/download/details.aspx?id=20858 .

Read other 3 answers

I have been having some recurring problems with the attempts to install some automatic windows updates.

Security Update for Microsoft Office Acess 2007
Security Update for Microsoft Office Outlook Junk Email Filter

I am not able to install these updates, maybe any other updates in general. After attempting the install the following install window says, "Windows Update encountered an unknown error." Next to it an error code 80070643. Microsoft provides a solution to the problem, by re-installing Microsoft NET. Framework. They also provide a link to the program NET. Framework cleanup tool that enables you to uninstall NET. Framework, and it's components.

I followed Microsoft's instructions to solve the issue, though I've been put at a standstill. I have used the NET. Framework Cleanup tool to uninstall NET. Framework and it's components (states that it uninstalls all versions, 1.1 SP1 1.1, 2.0, 3.0, 3.5.) Then afterwards instructed to reinstall NET. Framework, specifically in an order, 3.5 then, 1.1, then 1.1 SP1. I start with 3.5, then as the installation starts it says that to contiunue installation I must turn off or on windows features in the Control Panel. I do so and turn off all Windows features. Then continue and it again states to turn off features in the Control Panel.

I wasn't able to continue the process, and I am also concerned that this is the same error that made me unable to install Microsoft Security Essentials, (as t... Read more

A:Error Code 80070643, Windows 7 Update error, can't install updates.

Waiting for a day no one seems to be replying.

Read other 1 answers

I posted this yesterday, but as this was my first post in the Windows 7 forum, I was instructed that I did not include all of the required information. I closed the old post and am re-posting with all of the required documentation.
Since mid February, all of my Windows update patches have continually failed with an error code of 80070308. I have never had an issue with any Windows Updates prior to mid February. I am running Windows 7 Professional SP1 64 bit. I have a newer Dell XPS8500 machine with 32 GB RAM and an Intel Core i7-3770 CPU @ 3.4 GHZ. The following updates continually fail:

Cumulative Security Updated for IE 11 for Windows 7 x64 based systems (KB2909921)
Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2909210)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1
for x64-based Systems (KB2898857)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2901112)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2911501)
Security Update for Windows 7 for x64-based Systems (KB2912390)
Security Update for Windows 7 for x64-based Systems (KB2916036)
Update for Windows 7 for x64-based Systems (KB2843630)
Update for Windows 7 for x64-based Systems (KB2919469)

I tried running the "Fix it" program recommended in the MS ... Read more

A:Cannot install Windows Updates - get error code 80070308

I had trouble putting the CBS logs in my original post so I am adding them in this reply.

Read other 3 answers

I am having an issue installing Windows Updates (WU) all have Error Code: 80070005.

Nine updates installed after several tries, but there are about 50 updates waiting to be downloaded and installed.

I ran the SURT, but it kept spinning...all day, so I canceled it. Tried running it again, but it wouldn't let me run it again.

I ran the SFC Scan and have the SFC detail log attached. Appears a lot of files were repaired and some could not be repaired. The files that couldn't be repaired are mostly sample MS music, pictures, etc. Stuff I am not interested in.

Maybe one of my cleaners deleted same as a useless/unused file or maybe a virus corrupted some files? I didn't see anything in the SFC detail log pertaining to WU?

The CBS compressed zip log is 13.6MB, which is over the 8MB upload limit, so couldn't upload it?

On June 23, 2016, MSSE picked up a Rogue: JS/FakeCall.D labeled (Severe). It was quarantined by MSSE, I deleted it.

Malwarebytes this past week picked up and quarantined a few rootkits labeled as severe or a threat. I deleted those. Not sure if these items affected WU or not?

Would the Windows Update - Reset tutorial would work to fix my WU issue here? Seems like a uncomplicated fix?

So any help here would be appreciated, Thanks!

A:Windows Updates won't install, Error Code: 80070005

Hi Vista32,
Thats not good reading.
Most system security experts would advise a complete RE-install of any OS compromised by a Rootkit, but you, from your own admission, have had few.
Iam NOT a security expert but in this case I WOULD, if you can identify them, look them up at BleepingComputers they have an excellent catalogue of Rootkits and there impact/removal.
Just removing them does NOT allways guarentee a clean system.

Having said that SFC has done a pretty good job of repairing some of whats been infected/changed, but it is advised to run it 3x.
From what i can see there are certainly still some errors, in Windows media player, and there are likely to be others
SURT can take >>hours<< to run especially on a previously infected system, as it also makes repairs as it goes along

You can run the troublshooter, if you want.


Read other 6 answers

G'day guys. As the title says I've been getting an 80073712 error while trying to install some updates.

Updates and errors:
Update for Windows 7 for x64-based Systems (KB3068708). Published 9/06/2015

Update for Windows 7 for x64-based Systems (KB2574819). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2592687). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2830477). Published 11/02/2014

Attached as well as the C:\Windows\windowsudpate.log file

Additional info:

These files have been turning up in my external hard drive while I try to do the updates. At first I didn't know what they were but after some searching it turned out that they were just where the downloaded updates were stored. May or may not be relevant. Tried doing an update with the hard drive unplugged through the System and Security/Windows Update interface and it still failed.

I also tried to download and install the KB3068708 important update manually from the microsoft website but when I tried to install it it said something along the lines of "Update not applicable to your computer".

A:Error Code 80073712 while trying to install windows updates

CheckSUR shows this...

Seconds executed: 1497
Found 6 errors
CSI Manifest Missing Total count: 3
CSI Payload File Missing Total count: 2
CBS MUM Missing Total count: 1
Unavailable repair files:
First priority is the listed files - we'll worry about the others later.

I'll post a fix protocol when I can clear the backlog. !

Read other 5 answers

Hi all

I am new to the forum. Nice to meet you all

I need to some help that I have put off since last month due to personal life stuff outside of Windows 7. I notice windows update is failing bad installing three updates. Two of those was last month and one very new update a few days ago.

I read the rules about posting and one things it mentions in the post was to post up the CBS log file buts it over 1gb and it wont open it even when zipped. I did ran sfc last month but it didnt pick up anything. Enabling and disabling windows updated trigger anything to work. I havent uninstalled SP1 yet but how safe is this?

My OS is: Windows 7 pro SP1 64bit.

The three updates are:

Security Update for Windows 7 for x64-based Systems (KB3126587)

Security Update for Windows 7 for x64-based Systems (KB3126593)

Security Update for Windows 7 for x64-based Systems (KB3140410)

And they all have the same error code: 80073701. I did find a standalone installer for KB3126587 but the error message I keep getting when I run it is: "The update is not applicable to your system". Even though it damn well is the correct version.
Any directions on where to go from here? I feel like I have run out of options

A:Cant install new windows updates error Code 80073701

Hi Mallett,
OK lets go with what we can get. you said that sfc was fine last month.
Can you post the windows update log from the last sfc rundate
Run the SURT from here
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center
and for good measure


Read other 1 answers

Hi All

since a few days, my PC won't install 4 windows updates:

I investigated a bit on my side, and the last sucessful update was in june this year, i have the error code 0x80073712 since the 25/09/2014 in the events journal
When I found out about the issue yesterday, i tried:
1. WindowsUpdateDiagnostic.diagcab which fixes issues, but then windows update still raises the same error code
2. after reading thread from Chuckylena i also tried the command "DISM.exe /Online /Cleanup-image /RestoreHealth" but the error below is raised (my system is in french)

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth
Outil Gestion et maintenance des images de d?ploiement
Version : 6.3.9600.17031
Version de l'image : 6.3.9600.17031
Erreur : 14098
Le magasin de composants a ?t? endommag?.
Le fichier journal DISM se trouve ? l'emplacement C:\Windows\Logs\DISM\dism.log

I'm attaching the dism log :

If someone could kindly have a look I'd appreciate it

A:Unable to install 4 windows updates error code 80073712

Did you run this first

Use the System File Checker tool to repair damaged Windows files. To do this, follow these steps:
Open an elevated command prompt.Run the "sfc /scannow" command.Try to install update again.

Read other 8 answers

I keep getting this error, and following Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91" and removing files manually did not resolve the problem.


Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-B9Y6B-HC4GB-PCKGW
Windows Product Key Hash: Z1GlPcYy+HBohewZJAy1bI8JXYg=
Windows Product ID: 00426-066-9124496-86422
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {8ACB14DD-15BC-4695-AEC7-A2E6183B4DFA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered,
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OG... Read more

A:Unable to install Windows Updates, error code 80071A91

Hi - welcome to the forums!

Hmmm - Invalid Class error - that's a VERY rare error in your MGADiag report.....
It appears to be caused by a broken WMI store.

Please run the following commands,

Net stop winmgmt /y
Net stop wscsvc
MD c:\wmibackup
DIR %systemroot%\System32\Wbem\Repository
MOVE %systemroot%\System32\Wbem\Repository\*.* c:\wmibackup
DIR %systemroot%\System32\Wbem\Repository
NET start wscsvc
Net start winmgmt
Net start iphlpsvc

WAIT 10 minutes for the store to rebuild, then reboot.

wait another 10 minutes (just in case), then run another MGADiag report.

By the way, how did you acquire your Windows license? - it's an MSDN-type one, and is not for general sale.

Read other 5 answers


For the last couple of months I have been unable to install updates on Windows 7. I try to look for updates but it gives me this error:

(It's dutch but you get the idea)

I searched the code on google and most results told me to sync my time. My time is correct, yet I still get the same error code everytime.

Is there anyone who can help me with this?

A:Unable to install updates on Windows 7 [Error code 80072F8F]

In the Control Panel, is your time zone correct? If you have DST is that set properly?

Read other 1 answers

I have 8 important & 4 optional Windows which I cannot install. I have tried everything people have suggested to no avail. The code Numbers are: Important KB2871997, 3004375, 3033929, 3057154, 3060716, 3061518, 3068708, 3071756. Optional KB2574819, 2592687, 2830477, 3080149. KB2592687 was installed, but it kept trying to install so I uninstalled it.
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

A:Unable to install 11 Windows Updates because of error Code 80070490.

Hello Asanberger1960,

Please follow the Windows Update Posting Instructions and post the requested data.


Read other 3 answers

Trying to install Windows Vista Service Pack 1 (KB936330) , but whenever I try to install it, the error code 80070017 appears saying the update has failed. I have numerous times to install it and it still won't allow me to install the update.

A:Error Code 80070017 when trying to install updates after a clean install.

Have you allowed Windows Update to run automatically to get all the previous updates? it should follow on to install SP1 automatically without intervention.

Read other 1 answers


I recently bought W8 Pro with Media Center. As always, after installing all my programs I wanted to update my OS. All updates went smooth except specific two:

Also, while trying to install them, I have error 0x80073712.

What can I do? I tried to maually install them, but with same result.

A:Error code and 2 updates won't install


Welcome to the forums. Have a look here... Windows Update error 0x80073712 - Microsoft Windows Help

Read other 3 answers

I've tried several times to install WIndows Vista updates when Prompted and 3 times now I've gotten an error message. I tried it while disabling Norton and that didn't work, and I tried downloading updates directly from Microsoft's website, same error message. Is this fixable? Here's a picture of my error message.

A:Can't Install Vista Updates - Error code 646

Read other 12 answers

I have a Windows 7 ultimate 64-bit SP1 Laptop. Updates KB2957689 and KB2800095 fail to install every time I try and I get error 80070570. I tried scanning it with malwarebytes and installing updates one at a time but it doesn't work.

A:Error code 80070570; updates won't install.

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Read other 1 answers


I have several updates(currently 3 but it was 5 last time I tried) that fail.
They seem to download alright, but on installation the progress bar takes a few leaps
to the end, and it's all fails. I stopped updating for a week or so, and today, I was able
to successfully apply 14 out of the 17 updates that were available. So now it's just these
3 for some reason.

Those are:

Important updates
Update for Windows 7 for x64-based System(KB3040272)
Update for Windows 7 for x64-based System(KB3065979)
Update for Windows 7 for x64-based System(KB3064209)

Here's the info:
OS is Windows 7 Home premium(64bit)
The error code I am given is: 8024200D
I have downloaded and run the SURT tool.
I have also several times run the sfc /scannow cmd.
I repeatedly tried to update at every stage, with no luck.
The CBS.zip is attached.

Running the automatic troubleshooter from the microsoft site reports the following
as a Windows update error and says it couldn't fix it:

InformationalError Report
RootCause: RC_DataStore
ErrorCode: 0x800F081F

As you can see, the error code there is a different one than the one I get directly from
the failed Windows update.

Any help/suggestions much appreciated.

A:Some updates won't install Error Code: 8024200D

I searched for the updates in question online, and downloaded and installed them manually. I then checked for new updates(after a reboot), and windows update successfully downloaded and installed all by itself. It seems my troubles are a thing of yesterday. Hooray! Still though, I don't get why this happened in the first place ... oh well.

Read other 1 answers

Windows standalone update installer does not work...I get error code: 0xc8000247 that says the "installer encountered and error"...When I click on update in the action center I get a message saying "Windows Update cannot check for updates because the service isn't running"...I have checked the service utility and both the update and installer are running...I have tried stopping and then restarting them...Still nothing...I can't run update troubleshooter...I get error code: 0X8E5E0247 that says "A problem is preventing the troubleshooter from starting"...Below is system info...

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4056 Mb
Graphics Card: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1), 1804 Mb
Hard Drives: C: Total - 953766 MB, Free - 921214 MB;
Motherboard: Dell Inc., 0G848F
Antivirus: AVG AntiVirus Free Edition, Updated and Enabled

A:Can't install updates...error code 0xc8000247

Is this the same issue as your other topic? If so, you should likely continue in the same topic.

Read other 1 answers

Good Afternoon,

I am also having problems installing updates with the error code 80070308.

I have spent this afternoon reading the other posts and following the Windows Update Posting Instructions thread so hopefully I've gathered has much info as I can.

I downloaded and ran the System Update Readiness Tool. Once the installation was complete I tried to reinstall the updates. This resulted in the successful installation of: Hotfix for Windows (KB947821) but the failed installation of the other 9 updates as before.

Attachment 325390

And I received the following error code.

Attachment 325391

I then carried out the sfc/scannow which all came back OK.

Attachment 325392

I have saved the logs as a zip file but its too big for me to upload (12.5MB)? Any suggestions?

I hope I have not missed anything out. But please bear with me if I have.

Any help/advice would be appreciated.

Thanks in advance.


A:Failed to install updates: Error Code 80070308

This is becoming a common problem with the latest batch of updates - MS are looking into it (we are led to understand)
I'll add this thread to the action-list for our contact.

Read other 7 answers


Since 10/07/2014 I am having serious problems with 9 updates in Windows Update.
I just took a look at some other topics in this forum section and it seems I am not the only one having these problems.

I've already tried several things i've found on the internet, but nothing really nothing worked out for me.
I've tried the hotfix, didn't work out; i've tried multiple CMD commands, didn't work out; i've tried to rename the catroot2 folder, didn't work out either...

Is this problem common? Because most of the updates are important; so i'd like them to be installed and they keep on failing every day since then.

If I need to post or upload something, please tell me, because i'm not a computer expert ;-)

Thanks in advantage,

A:Failed to install 9 updates: Error Code 80070308

Please open an elevated Command Prompt, and run the following command,


post the results.

Here are some instructions to make life easier

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Read other 5 answers

I have been unable to install Windows updates since mid-December, and now have some 11 outstanding.

My machine is a 5 year old Acer Aspire M3910 64 bit Intel Core i3 CPU 540 @3.07GHz with 8GB RAM running Windows 7 Home Premium SP1.

I have downloaded and installed the System Update Readiness Tool from the Microsoft site. However the CBS.zip file generated from the CBS file produced by running this tool is some 12 MB in size and falls foul of the 8MB limit imposed by the forum, and I cannot attach it. How do I get over this?

I have also run SFC /SCANNOW, but it identified no issues.

Help to resolve this updating error would be very much appreciated.

Thank you in advance!

Read other answers

Hey all,

Been running into this issue the last few days and my search has brought me here:

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-07 10:59

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3042553_SP1~31bf3... Read more

A:Unable to install updates, Error Code 800B0100

I've uploaded a file - cpyaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cpyaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder

And the content of the manifests folder (.manifest files) into this folder:


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

... as far as the Windows 10 notification is concerned, I don't think it's related, but it's possible.

Read other 9 answers

For a week now, I have been calling all around Denver, trying to fix this problem. I have read the help that I can find, but unless you are a really high level techie, it is difficult to understand. When I click on the Vista button asking if I want to search for updates, I get a dialogue box that says I need to install new software in order to update. Windows Updater will close and reopen. Every time I do that, I end up with the error message found in the title of this thread. I tried removing my AVG Anti-Virus software and then tried to update. One piece of advice said to try this. It made no difference. Whatever I do, I am always unable to update, at least in the last two weeks. It was working until the last update I installed. I believe that was on September 28th. Any ideas you have would be greatly appreciated.

A:Code C015001A-Windows Cannot Install Updates

Found the following on microsoft.com-

Subject: RE: windows vista update error code c015001a 8/24/2007 10:30 AM PST

By: fruman44 In: microsoft.public.windowsupdate
Well, I fixed my problem. This has been frustrating, I'm glad its working
now! In short, here's what I did:

1. Formatted my Windows partition.
2. Reinstalled to this partition.
3. Logged in as a user, and then rebooted several times without doing
anything else, to ensure that all the Windows system and temp files are
created properly (rather than logging into an account and having it created
the user folders/files right then).
4. Right clicked on Windows Update --> Ran as Administrator (even though
my account was already an administrator).

It worked!

I think that perhaps in earlier attempts I had several other processes
running and the computer would lock up, so I would have to do a HARD reboot.
I bet there must be a Windows Update that fixes some driver problem,
instability problem with my installation (which has hence been installed,
Doing the HARD reboot would not cleanly unmount the filesystem, and I think
Windows Update must like a clean filesystem (even though chkdsk would never
run upon the next reboot, making me think that all was okay...). Having an
unclean filesystem might cause Windows Update into loop somehow.

Anyway, try the steps above, I bet they will work for you too.

Read other 1 answers

I have about 15 laptops running Windows 7 Pro SP1 (brand new, just out of the box).  I've been able to install quite a few updates on about 3 of them (just started working on them).  However, now, I'm getting error code 80200011 when I attempt
to install additional "required" updates. 
I've tried clearing the BITS queue, deleting softwaredistribution folder and ran SFC and nothing came up as being an issue.  I've searched the net on this issue, but there doesn't appear to be much on this specific problem.  These systems
are behind a proxy server.  I have other (XP, Windows 2003) systems that are able to update, but is there an issue between WIn 7 and some proxy servers?  If so, why would I be able to install some updates?
Any help or suggestions would be GREATLY appreciated. Thanks all.

A:Windows 7 Pro - Windows Updates Error Code: Code 80200011

Chek that your proxy is configured correctly, and if you can follow these steps to resolve this issue : stop the Windows Update service and make sure that the "Backround Intelligent Transfer Service" and "Cryptographic service" are started and then go to
C:\Windows and rename the software distribution folder to UpdateOLD , and finally restart the Windows Update Service

Oussama Oueslati | System Engineer | vNext Consulting

Read other 6 answers

This is a Toshiba Satellite C650 laptop that has had a history of issues with updates.  Last year some updates began to fail and we could not get them to apply successfully.  Other issues occurred, bsod without warning, etc.  Finally in Nov/December I did the factory reset and then re-applied all of the updates successfully.  Things seemed to be working ok after that.  After a month or so the laptop was then out of the country and offline for around 4 months.  Shortly after coming back online it began to have issues with some updates, until now when it will not even successfully check for new updates.  Also occasionally blue screens again.  Also, if you select View update history, it says "you have not tried to install any updates for your computer"
We use ESET Nod32 antivirus and it hasn't reported any virus/malware issues.

A:Windows 7 Code 80070057 cannot check for/install updates

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 

Read other 2 answers

I've never been able to install any Windows 8 Updates on my 64bit Samsung Laptop.
Error message:
Error(s) found: Code 73712 Windows Update ran into a problem
- My computer is set to Install Updates automatically
- No records in View Update History
- Ran Windows Update Trouble Shooting a number of times: and it shows
Potential Windows Update Database error detected 0x80073712 FixedWindow Update Components must be repaired Fixed
But I'm still unable to download any updates.

Tried the following with no success, and get the same error message when running Windows Updates:
-Tried going into "C:\Windows\SoftwareDistribution" and deleted everything in DataStore folder except for log folder.
-Renaming SoftwareDistribution to SoftwareDistribution.bak
-Disabling my antivirus, then running the Window Update
-Running Windows Update in Safe Mode
-Running Windows Update in CleanBoot
-Running Tools >> Error Checking

Tried running the following DISM command in cmd as administrator:-
It states that The Component Store has been corrupted.

When I ran: Dism /Online /Cleanup-Image /RestoreHealth

Got Error: 14098 The component store has been corrupted.

Would greatly appreciate if anyone can help me. Thanks.

A:Unable to install any Windows 8 Updates - Code 80073712

Check the help file -- Dism /? or Dism /online /?

Check this thread Issue with Dism/Online/Cleanup-Image/RestoreHealth

Read other 13 answers

I tried to install updates on my laptop, stops half way through and flashed code 646 ? It's a security update...
I did just have issues with system tool 2011 and removed it, otherwise no viruses. So what do I need to do to successfully update windows?

A:windows updates error code 646

It looks like Windows Installer problem.
See here: http://support.microsoft.com/kb/2258121
The above article talks about Office installation, but the "Fix It" is general, so you can try that.

Read other 2 answers

I have Windows 7 Home edition; Microsoft updates are problematic, have had to download individually to get important security updates installed, not all have installed, computer takes ages to create a Restore point and then does not always succeed in reconfiguring at reboot after install. Got error code 643, Have Norton 360, tried downloading the Norton Power Eraser but this failed, and got error code 0x80070005, n44, n66.
Can anyone help? Spent last two days trying to install MS security updates one by one and the last two simply will not install.

A:Windows 7 updates fail, error code 643

 Download and install Malwarebytes, get it up to date, and do a scan.  When the scan finishes, click Quarantine all.  After that boot to Safe Mode and do a full system scan with your antivirus.
 If you still have problems after that, do this.
Please download and run Speccy.  After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.  Then download minitoolbox and run it with the following boxes checked:
List last 10 Event Viewer Errors
List Installed Programs
List Users, Partitions, and Memory size
List Minidump files
Copy the resulting log and paste into a reply here.
Good luck.

Read other 2 answers

I am running windows 7 and now for no apparent reason my windows updates aren't working. Anyone know how to fix this?

A:Can't get windows updates Error code: 80248014

Please tell us what you have tried so far.

Read other 3 answers

Upgraded a Dell Latitude e6500 from Vista to Windows 7 Professional. Everytime you try to run Windows Update you receive the following Error Code 8007001f.

1. Microsoft Fix It
2. Checked the drivers no yellow or red flags
3. Reinstalling the Windows Update installer.
4. an numerous other things...

Any ideas?

A:Error Code 8007001F Windows Updates are not working


I suggest you try the following:

1. Boot into Clean Boot Mode and try updating again.
2. Run the Microsoft Fixit and see how it works.
Fix the problem with Microsoft Windows Update that is not working
3. Try System Update Readiness tool by referring to

What is the System Update Readiness Tool?.
4. Run
System File Checker tool and see how it works.

Hope this helps.

Vincent Wang
TechNet Community Support

Read other 2 answers

Could someone help me understand why I am getting the following error and how to resolve it?
Code 80072F76: Windows Update encountered an unknown error.
When I attempt to do a manual update, I am getting
"The instruction at 0x00000000 referenced memory at 0x00000000. The memory could not be written."  This is followed by "Code 641 Windows Update encountered an unknown error."  I searched on the internet and based on the information
I read, I ran " /" from the command prompt but this did not result in anything.  I have tried this a few times now and am not making any progress.  Now, I am not able to install the latest versions of "iCloud for Windows"
version 7.5.0 and iTunes version 12.7.5, 

Can someone please help?

Thank you,

Read other answers

Windows can't check for updates. I can't even update or download anything from Microsoft website, any removal tools, or upgrade. I have restored the system

and nothing. When Im not moving the mouse or typing everything seems to stop, or stop loading, and when I change pages. I would like to fix this problem

without wiping everything from my computer, because I have a Home Business, that Has everything on my computer.

A:Windows Can't Check For Updates! Error Code 80072EFD

I would check out this support documentation from Windows. From the sounds of it, the Windows servers are too busy, or an AV, or firewall program is preventing you from connecting. What AV or firewalls do you have installed, if any?http://windows.microsoft.com/en-us/windows...-error-80072efdIf you have already tried these solutions, we could use some more info. What service pack is already installed? What type of computer, etc.. When did you start having this problem? Can you connect to the Windows website? Can you connect to other websites? There is a problem upgrading to service pack 2 from Vista SP1 that I am aware of, but we need more info. The more information you can provide the better.With regards,bwest0703

Read other 5 answers

When I try to install windows updates, I always get this error message...Error Code: 0x80070645. I went to Microsoft and viewed history and it is the following that can't be installed...
Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86
Add & Remove shows I have Microsoft Net Framework 3.5 SP1, Framework 4 Client Profile & Framework 4 Extended.
I would very much appreciate any help. I have spent all morning at the Microsoft Support site and am very confused.

A:Windows updates fail with Error Code: 0x80070645

Using Add/Remove Programs...uninstall 3.5, SP1...after uninstalling Framework 4. I suspect that one or both are damaged.

Then...reinstall 3.5, SP1 from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=ab99342f-5d1a-413d-8319-81da479ab0d7


Read other 7 answers

Several failed Windows 7x64 updates (see attachements)

error code 800B0003

Attachment 352135

Ran sfc/scannow in elevated prompt. It found errors that it could not fix.
Note: I could not upload the entire CBS folder as a rar or a zip,( I kept getting a 505 error) so I uploaded the cbs log file.

A:Windows 7 failed updates error code 800B0003

I need tha CheckSUR.log file as well please... and the c:\windows\windowsupdate.log file

Read other 9 answers


My Windows Updates fails Error Code :WindowsUpdate_80070652

Definition Update for Windows Defender - KB915597 (Definition 1.71.471.0)

Any thoughts ??

A:Windows Updates fails Error Code :WindowsUpdate_8007065

Hi shyamsasinran,

This is interesting, for normal updates this code suggests that another install is in progress (I not sure if Windows Defender is the same). This error can also occur if a dll is loaded that it needs to access, or if the downloaded file is corrupt.
Some thoughts
- If the update is already downloaded, try to install it in safe mode.
- Try to download the latest WD definitions and install manually, get them from the Microsoft Malware Protection Center

Good Luck

Read other 5 answers


It's my first post here. my windows cannot be updated, i think since last month. I have run SFC but it says that "did not find any integral violation", and I've also run the System Update Readiness Tool but still nothing worked.
I have an HP laptop with window 7 Home premium sp1 32bit OS. I'm not so good in computer thing.
I attached the cbs.zip file and the screen shot of the windows Update Error Codes as instructed here. I'm not so good in computer thing. and not speaking English fluently but i would really try my best to express what i really want to say. I hope I posted this correctly and any help would be appreciated. Thanks a lot.

Read other answers

I have a Windows Vista Home Premium 32 bit
Anyone know how to solve error code 490 or how to solve the problems from my CBS log below:

Checking Packages
(f) CBS Registry Error 0x80070103 Package_1_for_KB957095~31bf3856ad364e35~x86~~ failed to get owner for package.
(f) CBS Registry Error 0x80070002 Package_1_for_KB957321~31bf3856ad364e35~x86~~ failed to get Visibility
(f) CBS Registry Error 0x80070103 Package_for_KB954211_client~31bf3856ad364e35~x86~~ failed to get owner for package.
(f) CBS Registry Error 0x80070002 Package_for_KB954211~31bf3856ad364e35~x86~~ failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_for_KB954211~31bf3856ad364e35~x86~~ failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_for_KB957321_client_1~31bf3856ad364e35~x86~~ failed to get Visibility

Checking Component Store
(f) CSI F Mark Missing 0x00000002 f!msiexec.exe.mui x86_microsoft-windows-i..xecutable.resources_31bf3856ad364e35_6.0.6000.16386_en-us_f66a1f330310d322
(fix) CSI F Mark Missing CSI Registry Item Repaired Wrote x86_microsoft-windows-i..xecutable.resources_31bf3856ad364e35_6.0.6000.16386_en-us_f66a1f330310d322\f!msiexec.exe.mui: msiexec.exe.mui
(f) CSI Payload File Missing 0x00000000 cacls.exe x86_microsoft-windows-acluifilefoldercomtool_31bf3856ad364e35_6.0.6000.16386_none_561862ac0850... Read more

A:Solve MY PROBLEM!!! Can't do Windows updates...error code 490!

Can you post the full log please.

You need to go to C:Windows,Logs,CBS,CBS.Log
Right click on the CBS.log, and select copy,
Right click on your Desktop, paste,
Right click on the new CBS.log on your Desktop,Send to,Compressed (zipped) folder
On your next post click on the paperclip icon and browse to the zip file and click upload.
Close the box when done.

Read other 3 answers

This is the operating system I am using.
Windows Vista Home Premium SP2.
I go into control panel, and go into windows update.  Within that window, I click "check for updates".  What comes next is:
Windows could not search for new updates
An error occured while checking for new updates for your computer
Error(s) found:
Code 80096001
Windows encountered an unknown error
Most recent check for updates: Never
Updates were installed: Never
You recieve updates: Windows Only
There was also a button that says "Try again".  I tried again, and same error.
I also have the windows update settings like this:
I set important updates as "Download updates but let me choose wheter to install them:
I placed a checkmark in the dialog box "Give me recommended updates the same way I receive important updates"
I did not check the dialog box "Allow all users to install updates on this computer"
Here is the picture of the screen I am getting.

 windows update screenshot.jpg   51.58KB

A:Windows could not search for new updates. error code 80096001

If this version of Vista is the 64-bit try using the System Update Readiness tool.
If this does't resolve the issue try the troubleshooting suggestions here.

Read other 55 answers

Hi, thank you for the time to read. First I like to ask be patient with me as I am not major computer savvy.
I have did as the post stated and gotten the Windows Tool and run and installed. Problem still there, no updates will happen. This seem to start after 9/2014 updates came out. Windows fails to update: Error Code 800F0900

Attaching my CB log as stated.
I hope I have did all that is required to get started in hopes to fix this issue.

Windows 7 Home Edition, Internet Explorer

(it is now 1am for me, so will be checking back on this tomorrow)

Thank you kindly

A:Windows 7 Update Error Code 800F0900- Can not get updates

There are errors which SFC cannot fix present - you need to run the CheckSUR tool, and post the full logs -

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Read other 9 answers


I am having repeated problems updating three Net Framework 4 security updates the last month or so. I have followed the four steps in the 'Windows Update Posting Instructions' thread and I have attached the results.

Hopefully someone can help.

A:Windows Update - Code 643 Error with Net Framework 4 Updates (x64)

I solved this myself downloading the Microsoft .NET Framework 4 (Web Installer) again. When installing there was a repair option, thenceforth the updates worked fine.

Read other 2 answers

Hey Everyone!
I'm unable to do any windows updates due to error code 800B0100. I think a recent virus I had may have tampered with update files. I tried running the System Update Readiness Tool as suggested in Help and Support however the update installation on that failed too. Due to other problems I've been having recently I'm considering re-installing my OS at this point.
Any advice you have would be really appreciated! Thanks

A:Windows Updates Failing Due to Error Code: 800B0100

See this http://support.microsoft.com/kb/956702

More than likely, if you do a 'clean' install, you will be able to get all the security updates.

Read other 1 answers


I keep getting Windows Update Error Code's 8024000E & C80003FA whenever I search for new updates. Error code 8024000E is the most common. This has been an ongoing problems for several months now. I have run SURT multiple times as well as SFC and the FixIt tool. I've tried to re-register the Windows dll's following the instructions here: How do I reset Windows Update components? and I've tried disabling my Norton anti-virus software and done a full system scan all to no avail.

CBS logs are attached as requested.

Any advice you can provide would be greatly appreciated!



A:Windows Updates Error Code's 8024000E & C80003FA

SFC shows the following repairs were carried out...

Line 3532: 2015-04-25 13:57:34, Info CSI 00000340 [SR] Repairing 7 components
Line 3533: 2015-04-25 13:57:34, Info CSI 00000341 [SR] Beginning Verify and Repair transaction
Line 3536: 2015-04-25 13:57:34, Info CSI 00000343 [SR] Repairing corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:32{16}]"iernonce.dll.mui" from store
Line 3539: 2015-04-25 13:57:34, Info CSI 00000345 [SR] Repairing corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:30{15}]"iesetup.dll.mui" from store
Line 3548: 2015-04-25 13:57:34, Info CSI 00000349 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:26{13}]"iesysprep.dll" from store
Line 3554: 2015-04-25 13:57:34, Info CSI 0000034c [SR] Repairing corrupted file [ml:520{260},l:76{38}]"\??\C:\Program Files\Internet Explorer"\[l:14{7}]"pdm.dll" from store
Line 3557: 2015-04-25 13:57:34, Info CSI 0000034e [SR] Repairing corrupted file [ml:520{260},l:76{38}]"\??\C:\Program Files\Internet Explorer"\[l:20{10}]"msdbg2.dll" from store
Line 3566: 2015-04-25 13:57:34, Info CSI 00000352 [SR] Repairing corrupted file [ml:520{260},l:76{38}]"\??\C:\Program Files\Internet Ex... Read more

Read other 9 answers