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Vostro 3460: Blank screen and no POST, boots occasionally only

Q: Vostro 3460: Blank screen and no POST, boots occasionally only

Hi,
I have a Dell Vostro 3460 purchased several years ago. It shows the exact same issue and behavior as described in http://en.community.dell.com/support-forums/laptop/f/3518/t/20003103.
If the machine starts up, everything is fine. But it takes a reasonable numer of power-cycles until POST comes up. The problems arised several months ago and the effect seemed to increase over time. At first, the machine was occasionally not booting. Currently, it is the other way round. It occasionally boots up only.
At one time beeing lucky and getting the machine through POST I ran the diagnostics with Fn+POWER. No issues found except that it complained about the missing battery, which indeed wasn't installed at this time.
I also tried
- Disconnecting the hard drive -> no change
- Replacing the RAM -> no change
- Removing the RAM -> beep code (as expected)
- pressing D+POWER -> display test runs (I see colors) -> no POST
I would very much appreciate your assistance. Thank you!

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RELEVANCY SCORE 200
Preferred Solution: Vostro 3460: Blank screen and no POST, boots occasionally only

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RELEVANCY SCORE 108

I have a Dell Vostro 3460 which we purchased from Dell 4-5 years ago. 2 years ago we had to replace the hard drive but otherwise has operated generally well. A couple of days ago it was shut down normally for the night but the following morning the machine did not start.
After trying a few things the machine did start and ran normally. Shut the machine down, no start. After more tinkering it started again and ran alright. Scanned the machine for malware - clean. Ran a system file check (though that shouldn't stop the splash screen) and no corrupt files found. Shut the machine down and no start.
We have:
1. Removed the battery and tried  the machine on AC only. 
2. Held the power button down while it was NOT connected to the AC or battery to force discharge the RAM
3. Attached a different AC power supply at a different AC power source (both used by another laptop without issues) - no response.
4. Held the Fn button while turning on the unit (with no apparent results)
The machines power LED light comes on and the 3 utility buttons (upper right corner above the keyboard) cycle through (they light up) but nothing beyond that. No boot up sounds when listening to the unit.
Any thoughts?

A:Vostro 3460. No Post/Splash Screen. No Boot

Hi,Welcome to our Community. Try pressing the function key (Fn) and then the power button together, check if the system goes to the diagnostic mode.Let us know the LED status on the AC adaptor when the adaptor is connected and when the adaptor is not connected to the system.

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RELEVANCY SCORE 100.4

About a week ago, my Dell Vostro 3460 didn't boot when pressing the power button.  Power came on, the three lights above and to the right of the keyboard cycled, but the Dell logo at bootup never appeared.  I powered down and then powered up a few times and then the laptop booted fine.
This happens everytime now.  I need to try to boot anywhere from 3 to 20 times.  Eventually, it boots.  It I leave the laptop on and it goes into sleep mode, it awakens fine.
I cloned the hard drive and tried the new drive - same thing.  
Once it boots, everything runs fine.
Any suggestions?
Thanks.

A:Dell Vostro 3460 Boots Sometimes, But Not Always

Hi SLALOMCHIP,
Thank you for writing to Dell Community Forum.
Please run the on-board diagnostics <F12> and capture any error code or message you receive.
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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RELEVANCY SCORE 86

Win7 home edition, boots through the POST then to a blank screen with a blinking cursor.

Have tried the repeair disk, tried to roll back from the last restore point and it won't accept, tried repair boot and nothing. Did the bootrec /fixMBR nada.
cannot get to the option of choosing to boot to safemode <F8> it will not go there.

what else can I try? the puter is still under warranty (dell insperion).
 

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RELEVANCY SCORE 82.4

Hello, I bought my Dell Vostro 3460 as a refurbished laptop and it has the latest drivers installed. Currently the video bios is 2130.0, driver version 9.17.10.2867 for Intel HD graphics 4000. I have noticed the colors on my laptop screen would flicker and colors would be inverted (blue to yellow etc) and then the screen would go blank/black. I have plugged in an external monitor and the monitor display would work fine. unable to mirror to two screens, extend display to monitor and laptop screen as laptop screen would go blank, the display on laptop is black. Is this result of drivers, wiring in laptop to the laptop screen or result of internal video chip GPU overheating so it may be a heatsink and video chip contact issue (thermal paste). When laptop is cool the display will display properly, I'm able to sign in and boot up laptop. I've seen laptop users experiencing similar issues on the Dell forums regarding many different laptops.
Help with suggestions please.

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RELEVANCY SCORE 72.8

I have a Dell Vostro 3460 running windows 8.1 pro which i bought May 2013.  Recently I have been having problems with boot up.  When I turn on, the on button lights up, the keyboard lights up and the three function buttons light up one at a time from left to right, then back down from right to left,after which they go off and the keyboard light goes off.  The on button stays lit but nothing else.  Throughout the whole process the screen stays black and nothing happens.
If i press the on button again the whole thing switches off.  I have to keep trying and sometimes it will work after 3 or 4 attempts - and sometimes takes over 20!  It does seem to be getting worse though and I'm worried it won't switch on at all soon.
I ran the diagnostic check from Dell support website and it said everything was running fine.  Not sure what to do next if anyone can help please.

A:Vostro 3460 Boot up problems

Hi jenaid8,
I would suggest you to update the BIOS on the computer and then run the hardware diagnostics again. Please enter your service tag # on the link below, then download the BIOS required onto the system and install it.
http://dell.to/18r60nI
Please let me know if this helps.

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RELEVANCY SCORE 72.8

Greetings,
I have a question about this notebook (p.n: M14I7S650SA). In according to the datasheet of the product, the memory capacity max. is 8GB, but the processor intel ci7 3612qm supports up to 32gb. Actually the memory ram of the latpop is 6GB.
So, i want to know if I can upgrade up to 8gb.
Also I pretend to buy this memory: KHX1600C9S3P1K2/8G (Kingston) which specifications are the following:
8GB (4GB 512M x 64-Bit x 2 pcs.) DDR3-1600MHz CL9 204-Pin SODIMM Kit
I will appreciate if you can validate if this memory ram is compatible to this laptop vostro 3460.
Regards.
 

A:MEMORY RAM SUPPORTS FOR VOSTRO 3460

The Corei7 processors support 32GB, but only with 4 dimms. Most laptops (including the Vostro 3460) only have 2 dimmslots, so they can only handle 2 8GB dimms.
This is the memory that is guaranteed by Kingston to work in a Vostro 3460:
www.kingston.com/.../search
The memory you found looks similar and probably will work, but may not actually be guaranteed to work with your laptop.

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RELEVANCY SCORE 72.8

Dell vostro 3460.
Bios A14
Main drive - SSD Vertex3, mode - AHCI
DVD was removed and replaced by optibay with hard disk Segate. In the BIOS and I can see SSD and HDD. All diagnostics test passed. Intel RST utility also shows two hard drives (SSD and HDD).
But i have problems with working Windows 7 x64. Laptop don't turn off, reboot or sleep.
After sending the system to shut down, I can hear the hard drive stopped, but the backlit keyboard and the fans continue to run.. The notebook does not respond to the keyboard and the power button. I had to hold the power button for a long time for it to shut down.Can anyone experienced this? How it can be treated.

A:vostro 3460 problems with hdd in optibay

now me too , found the same problem on windows 10 64 bit ,but windows 7 64 bit can used was normal.
and then I removed HDD from optical bay , it can used was normal.   How to solve it.

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RELEVANCY SCORE 72.8

Can I replace my Nvidia GeForce GT 630M VGA card in my DELL VOSTRO 3460? As I know, it is not integrated. It has an integrated Intel VGA too. I would like to upgrade it to GT650M or maybe even a higher one from GT6XX series.
Please let me know Your professional opinion! 
Thank You!

A:dell vostro 3460 vga replace

It's not possible - the GPU is permanently soldered to the mainboard - there is no way to upgrade it.

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RELEVANCY SCORE 72

I got a dell vostro 3460 laptop with i5-3210m processor and 4gb of ddr3 ram
I want to upgrade them to 8gb (4gb*2), as i got a good deal on corsair ddr3l ram i just wonder whether it will support on my laptop.

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RELEVANCY SCORE 72

I factory reset my dell vostro 3450 and cant find my operating system cds that came with it. It will turn on and only the Dell sign comes on then it does nothing. Help please!!

A:Dell vostro 3460 operating system HELP please

If you can't find your os cds, I would recommend contacting dell for more help with that. There isn't anything we can really do to help you with that.

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RELEVANCY SCORE 69.2

I need to replace the back cover of my Dell Vostro 3460. I have purchased a replacement cover, but I cannot find instructions to do the replacement. I have found instructions for replacing other Vostros (such as the  2412. But not the 3460.) Help and advice needed. 

A:Where can I find Instructions to replace the back cover of my Dell Vostro 3460 (14 Inch).

Service manual:
downloads.dell.com/.../vostro-3460_owner's manual_en-us.pdf

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RELEVANCY SCORE 68.4

I have Win 10 Pro 64 bit on a Dell Vostro 3460 with Intel Core i7, 8 GB RAM and Crucial 1TB SSD. All Dell diagnostics pass, Windows fully updated.
About 2 weeks ago (April 2016), the Windows Update for Version 1511 finally arrived and it is now at Build 10586.218
A few days (2 or 3) before that, IE 11 and Edge started to misbehave. It's possible that some final pre-upgrade-to-1511 upgrade did this - it is equally possible just a co-incidence.
The symptoms are that IE11 will open up but the address bar does not get populated and after a few seconds, it just disappears again. Edge does similar. When this happens, I sometimes try Firefox but that takes a long time to start - at least it starts. Chrome usually starts within a short time. There is no sure way to get IE and Edge back again. Rebooting sometimes does it. Usuallly, I have to use Turn Windows Features on and off to turn IE 11 off then on again (which given a restart is needed both times is timeconsuming).
I have tried clearing caches, Inetcpl.cpl, in place repair of Windows 10 and sfc /scannow. scannow blames a corrupt opencl.dll according to http://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/sfc-scannow-report-opencldll-bad/4209b042-1b7b-4fa2-a720-2c0e489d137b?page=5 which - if that thread is to be believed is something to do with Windows not treating the NVidia driver correctly or vice versa.
Has anyone else had this open/stall/close for both IE 11 and Edge and what did they do to re... Read more

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RELEVANCY SCORE 68.4

I have Win 10 Pro 64 bit on a Dell Vostro 3460 with Intel Core i7, 8 GB RAM and Crucial 1TB SSD. All Dell diagnostics pass, Windows fully updated.
About 2 weeks ago (April 2016), the Windows Update for Version 1511 finally arrived and it is now at Build 10586.218
A few days (2 or 3) before that, IE 11 and Edge started to misbehave. It's possible that some final pre-upgrade-to-1511 upgrade did this - it is equally possible just a co-incidence.
The symptoms are that IE11 will open up but the address bar does not get populated and after a few seconds, it just disappears again. Edge does similar. When this happens, I sometimes try Firefox but that takes a long time to start - at least it starts. Chrome usually starts within a short time. There is no sure way to get IE and Edge back again. Rebooting sometimes does it. Usuallly, I have to use Turn Windows Features on and off to turn IE 11 off then on again (which given a restart is needed both times is timeconsuming).
I have tried clearing caches, Inetcpl.cpl, in place repair of Windows 10 and sfc /scannow. scannow blames a corrupt opencl.dll according to http://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/sfc-scannow-report-opencldll-bad/4209b042-1b7b-4fa2-a720-2c0e489d137b?page=5 which - if that thread is to be believed is something to do with Windows not treating the NVidia driver correctly or vice versa.
Has anyone else had this open/stall/close for both IE 11 and Edge and what did they do to re... Read more

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RELEVANCY SCORE 68

Hello,I have had this problem ever since I purchased the laptop.  The screen will go black/blank, but the backlight will still be on.  Can't do anything and have to turn off and restart.  It happens about once an hour or so.  Originally it happened less frequently/more when the power supply was not connected.  Now it happens regardless if the power supply is connected.  I also have text distortion on the screen at times.  I have tried to update display drivers/downgrade drivers, nothing has worked for me.  Really starting to get annoying.  Any suggestions?Thanks, Ginger4

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RELEVANCY SCORE 67.6

Hi,
As the topic says! My laptop had its HDD die, and replaced with a new, I erased the 32 GB samsung M.2 SSD cache drive, installed Win 8.1 and re-registered windows with key from BIOS. Updated all drivers, BIOS etc.
Now, I've updated to Windows 10. Installed latest Intel Rapid Storage drivers, and acceleration seems to be working again on regular startup. After upgrade, ran windows update for everything, ran through all Power options, even tried 'powercfg /h off' but to no avail.
When I set the laptop to Sleep/Standby mode, it shuts down the screen etc. as it should when entering sleep mode normally, but almost immidiately after turning off screen etc, the HDD (or SSD, i can't tell) is 100 % active for a loong while (1 minute or more) - sometimes with full fan speed- before the laptop is finished entering sleep mode. It's as if it still uses hibernation mode, writing to the hiberfile on the HDD, and not using the SSD.
How can i get the speedy sleep-mode from windows 7/8.1, where it enters and leaves sleep state almost immidiately?
Cheers, Gabriel Hansen

A:After windows 10 upgrade, Vostro 3460 wont enter correct sleep mode, proceeds to hibernation

There is a well-hidden file named "Hiberfil.sys", in C:\. Without it, the computer cannot hibernate. To see it...
(1) Open File Explorer to C:\
(2) Click the "View" tab, & then the "Options" button at right.
      Folder Options opens.
(3) At its View tab, uncheck "Hide protected operating system files".
     Put the check back in when done.

The file is over 3 GBs for me...

When "PowerCfg /H OFF" is issued, the hibernate file is immediately deleted...

It is immediately created again by issuing "PowerCfg /H ON", which you should do. Windows wants to hibernate after a period of sleep, even if you haven't yourself clicked to hibernate. It is set to do so at...
(1) R-Clk Power icon in Tray, & select "Power Options".
(2) Click "Change plan settings".
(3) Click "Change advanced power settings".

You have proven you don't have a hibernate problem by having the computer sleep w/o a Hiberfil.sys.
My HDD spins to sleep in a few seconds after the screen goes black (whether or not I've got a Hiberfil.sys). Sleep doesn't write to a file (until enough time has passed), but it does write to RAM. Do you have Support Assist? Open it, click Checkup, & have it do a System Scan - of the memory, especially. Also, check its System History for any recent trouble.

Also, better have it scan the hard drive. I don... Read more

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RELEVANCY SCORE 67.2

sir,my PC occasionally  gets complete hangs/freeze (even button CAPSLOCK & Radion button not turned off/on ). so I had to  PC off by hard pressiong power button. when I restart it, It appear with a complete blank screen (as there is no power in screen). so how to evolve  with this situation.thank u

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RELEVANCY SCORE 65.6

Hello,
I have a Dell vostro 2520 and it does not show any info about starting up on the screen although it makes the startup sound. I have also tried connecting an hdmi cable to an external monitor still no use. Have run the dell PSA as well, it makes the sounds but no display.
Please help.
Regards,
Kamal

A:Blank screen on dell vostro 2520

Hi Kamal,
Does the system overheat? Were there any bluescreen / system crashes?
Connect an external monitor via VGA cable and check.
When you ran psa - did you encounter any beeps? If so, please specify the exact # of beeps at that would help isolate the source of the issue.
Run the LCD bist - Turn off the system and press and hold the "D" key + power button to turn on the system and it should run the LCD built in self test - see this link for more info - http://dell.to/1SkXNrG
If there is no display on both LCD and external monitor, however, the LCD self test passes, then replace the motherboard. 
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
My personal suggestion is that you invest your money on a new machine than to repair this system. However, that is your discretion.
Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 65.6

After 2 times updated bios in windows 7, my laptop automatically reboot itself but then there is no display appeared in screen only blue light and fan only. What should i do now?

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RELEVANCY SCORE 64

Hello.
Is that possible? Is a card of this sort exists?
thank you very much.
robbie.

A:replace Vostro 3460 wireless card for one that supports wireless 802.11ac?

robbiegal,
If the computer has an onboard wirless card you cannot add a discrete card into the computer. I cannot verify if the card you mention will work in this computer. Below are the cards that were an option.

Dell Wireless WLAN 1703 Half Mini-Card + BlueTooth 4.0
Dell Wireless WLAN 1704 Half Mini-Card + BlueTooth 4.0
Dell Wireless WLAN 1901 Half Mini-Card + BlueTooth 4.0
Intel Centrino Wireless-N 2230 Half Mini-Card + BlueTooth 4.0 

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RELEVANCY SCORE 64

Whenever I try to boot my PC, it loads to a blank screen with only the mouse pointer visible. I tried to right click and pressed CTRL+ALT+DEL but nothing happens. I tried booting up up Safe Mode and Last Known Good Configuration as well, but still get the blank screen.

When I load Safe Mode, the words "Safe Mode" still appear on the screen corners. The top of the screen says "Microsoft ® Windows XP ® (Build 2600.xpsp_sp3_gdr.090804-1435:Service Pack 3)"

I have an HP system, which did not come with a Windows XP CD for me to try to boot the system. I can press F10 to get into HP System Recovery, but am not even sure if that will solve the problem.

I wasn't doing anything odd the last time I used the PC, so I'm not sure what could have happened. I have a lot of files on my hard-drives that I need access to as soon as possible and don't want to lose anything.

Can someone please help?

A:PC Boots up to blank screen

Hi,
Try to remove all external hardware devices except keyboard and mouse then restart the computer and check the status.
Please check if recovery console installed in the computer, So that you can try to fix the problem from there.

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RELEVANCY SCORE 64

On a Dell Latitude E6400 laptop running Windows 7 Ultimate 32bit, after choosing a user account and providing the password, it boots to a completely blank screen except for the mouse, which can be moved around normally.

Same problem with other user accounts. Same problem booting to Safe Mode.

When I press Alt+Ctrl+Del to try to get into Task Manager, nothing happens.

The screen looks normal when booting up; I see Windows starting, and see the normal screen for choosing a user account. It isn't until after choosing the user account that it goes blank.

This laptop was working normally until this morning.

What can I do to troubleshoot this?

A:Boots to blank screen

Update: I tried System Restore and still have the same problem. I tried System Restore twice -- once with the last restore point from when it was working normally, and again with the oldest restore point in the list, which was from about a week and a half ago. Same result in both cases; looks normal until after logging in, and then the screen is blank.

I thought I'd try a repair install but apparently I can't do that because it can only be done from within Windows, and I can't get there.

My wife has files stored in My Documents etc. If I run a clean install of Windows over the old broken Windows, will she lose those files, or lose access to them?

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RELEVANCY SCORE 64

Hi, I'm having a problem booting into Windows. Whenever I boot regularly the Windows logo screen will show, it'll look normal, then the screen will go black. No sound is played. My monitor on light stays constant. (It doesn't flash like there is no signal.) I've left it in this stage for hours, and there is no change.

If I try to boot into safe mode I'll see a list of system files then it'll hang at gagp30kx.sys. Once again I've left it in this stage for hours and no change.

I've tried to fix this myself. So far I've reinstalled Windows and reformatted then reinstalled. In both cases windows will boot and work normally for roughly eight boots. Then it'll return to the same problem. I've suspected this to be a software problem so I did the reformat and reinstall step three more times. The first time it stopped working after I installed Steam. The second and third time I installed steam successfully and it booted seven and nine times before the problem started. I did not install any new software before the problem started.

I haven't gotten any new hardware for years.

My Computer Specs:
A8V-E SE Motherboard
Athlon64 3700+ Processor
2GB Ram
250GB SATA2 Hard Drive
9800 GT Graphics Card

I also dual boot the computer with Xubuntu. If at all possible I'd like as much help as possible to go through the Terminal.

Thanks in advance.

A:XP Boots to a Blank Screen

What about video card updates or other windows updates for your machine?

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RELEVANCY SCORE 64

hi there this has been happening all week so here go's,soon as i power up the notebook it boots up for 15-20 seconds then the screen goes blank however if i unplug the power cord the screen comes on but soon as i plug the cord back in it still goes blank screen again but if i force a shutdown then everything works again but this happens everytime i unplug the ac adapter to go out with it and the ac adapter is working fine so i think its a internal problem in the notebook,the notebook is still under warranty, any help on this would mean alot thanks 

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RELEVANCY SCORE 64

Running 32 bit RC1 on a dual core 4GB box with 250+ GB HD.

Ran a CHKDSK /r because of error messages in Win 7 System log. Windows was operating OK at that point.

Now boots to blank screen with cursor which will move around using the mouse. Indicates some part of windows is loading.

Tried repair function from RC install disk. All results normal with last message indicating windows booted successfully.

See boot screens up until selection of OS. The only OS loaded is Win 7.

Third party utilities allow me to see files on drive.

Cannot get to safe mode.

Short of reloading Win 7 what suggestions would you have?

Thanks.
 

A:Win 7 boots to blank screen

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RELEVANCY SCORE 64

Having some problems with my dads desktop, shut it down earlier and now its booting up and asks for the start windows normally prompt, starts up then comes to a blank screen that only shows the mouse. Before it would just take a long time to boot but it would, Its a old sony vaio desktop. Thanks for the help~Baird

A:Boots to a blank screen

Try booting in Safe Mode, VGA mode ect... That's as much as I can help and I don't think it's the best diagnostic, but.. Besides, if it works, it should only be temporary...

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RELEVANCY SCORE 63.6

Ok I need help. I am upgrading my dell dimension 4600i and I have a problem.
Here is what I bought......

http://www.newegg.com/product/product.asp?item=N82E16813130490

http://www.newegg.com/product/product.asp?item=N82E16819116175

http://www.newegg.com/product/product.asp?item=N82E16835118115

Also Thermaltake TR2-430W PSU. and I have had an ATI X1300 video card.
Also have 1 Gb of G Skill DDR-400.
After checking and rechecking everything I get nothing no posts no beeps just a blank screen. Need some help please.

Thanks in Advance!

Lucky45
 

A:Blank screen no post, no beep, just a blank.....

When you say you are upgrading your dell dimension 4600i, do you mean that you are replacing it completely or are you using any parts from it?
 

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RELEVANCY SCORE 63.6

A7M266 bios 1.07 512 RAM Win XP Home - Sometime ago my machine started acting up I.E. the screen started falshing and while in Windows the bios screen appeared. My keyboard stopped working. Through the batteries had died. Hit the reset button while replacing the batteries. Now when I boot the screen remains blank until the Windows welcome screen appears. After that the machine seems to function. I get all the beeps/FDD noise. During boot I've tried the "delete" key to access the bios - no go. Tried a floppy with aflash.exe & latest bios drop - no go.
I think I might have a boot virus in the MRD sector of my HDD but that is a guess from a novice.
Anybody heard of this problem?

Thanks for any help
 

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RELEVANCY SCORE 63.6

Hi
I'm getting a blank screen when my computer boots up. Not even a Bios screen or anything. But, Win 7 seems to boot up fine in the background. I can hear the welcome chime in the background after a little bit.
I was in the process of putting in a new SSD when this happened. Tried to unplug it and restart, but same problem. Now I have everything else unplugged but the graphics card, and the old hdds. Still nothing but blank screen.
I'm wondering if it's the graphics card or the power supply that are spotty. Fan is spinning on the graphics card, but I'm not sure what to make of that by itself.
Not quite sure what to do now....

Details:
Mobo: Gigabyte 870A-UD3 AMD
CPU: AMD Phenom 2 X4 955 Black Edition
RAM: GSkill DDR3-1600 4GB
Graphics: MSI N460GTX Fermi
Power: OCZ Fatal1ty 550W modular
OS: Win 7 Ultimate OEM - clean install

A:Blank Screen, No Bios Screen, Win 7 boots fine, Now What?

You might have the splash turned off in the bios. Have you checked the settings in there. When the computer boots start hitting the button to get you into the bios seeing as you can't see it.

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RELEVANCY SCORE 63.6

I just put together a new decent computer for my old lady so she will stay off mine, well everything boots up and starts but the screen stays blank. What could be the problem? If you need more info just ask.

Specs:
Amd 4600+ x2
Gigabyte GA-M55plus-S3G (AM2)
Corsair XMS2 DDR2 (2 1024mb)
Maxtor Hard Drive SATA
evga nVidia 7900 GT KO (not installed)
500 watt psu
 

A:Comp Boots; Blank Screen

is your graphics card plugged in?
 

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RELEVANCY SCORE 63.6

I was recently playing CS:S online when the computer froze up entirely. I powered off.

Upon restarting, the computer got through POST and the Windows (XP Pro SP2) loading screen. At this point, the monitor went black, excepting for the mouse cursor, which is responsive. This has been the behavior in restarting since then. I've left it in this state for over an hour without any progress.

Using a Windows boot floppy disk and/or using Safe Mode does not help.

I'd like to retrieve my files at the least, and preferably get this computer back in working condition so that I can enjoy it over Thanksgiving.

Let me know if you've got ideas as to how to fix this.
 

A:Windows boots to blank screen

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RELEVANCY SCORE 63.6

Hi, not sure if this is the right board for this, move if not.

Basically my Windows XP SP 3 boots up into a blank blue screen. Safe Mode is a blank black screen with safe mode displayed around it.

A few days ago I was having a problem with AppleMobileDevices.exe preventing programs being opened, so i used System Restore, got Registry Booster, and fixed some registy errors. Then my firefox crashed a day later, I restarted and thats about how it all came about.

Its worth noting that I had XP Proffesional installed over WMC 2005 in April as my computer was crippled by malware.

Now I cannot even get in to attempt to do anything.

Not much else details I can get right now, as i cant get any logs.

Any help would be appreciated

Thanks

A:Windows XP3 boots into a blank screen

Let it fully boot until you see not HD light activity, then hit FN+8 it may just light up. No guarantee but it has bailed me out a couple of times.

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RELEVANCY SCORE 63.6

This is a somewhat elaborate problem, and I haven't been able to get to the bottom of it. Here's the story"

I'm running Windows XP Pro with SP1.
AMD64 3800+
GIGABYTE Dual BIOS 939 motherboard
OCV PLATINUM 3200 RAM (1 GB)

About a week ago I powered down my computer via the shutdown option in the start menu. It got hung up, so I shut it down manually. The next day when I turned my computer on, Windows informed me that my C:windows/system32/config/system file had been corrupted. I used the recovery console and replaced each of the five registry files using the method from the Microsoft support website.
Note: For debugging purposes, I took out an old hard drive and and attempted to install XP. It halted about 90% through the installation and reported a Machine Check Exception error. I had a slight overclock on the memory and had the voltages running 0.2V higher than normal. I changed the voltages back and tuned the BUS back to 200 MHz. This error is gone for the time being.
Anyway, when attempted to boot, Windows informs me that it was shutdown improperly and gives me the option of booting from safe mode, normally, from last know configuration. It does not matter what method I choose, Windows boots to a blank black screen with a mouse cursor. At the top and bottom of the screen is says what version of windows I'm running and that I'm running SP1 (and if I boot from safe mode, it says Safe mode too). I can move the mouse around, and theres nothing ... Read more

A:Windows XP boots to a blank screen

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RELEVANCY SCORE 63.6

Hi when i start my computer, everything is fine harddrive, fans and everything, but my monitor stays blinking like if the computer is off and my mouse and keyboard arent lighting up either. I have had this problem happen to me before a couple of times when i was using the computer but i usually just restart and it works again. This time when i restart it gives me the same thing, ive tried switching monitors and still no go . Ive tried to attach my other computer to the same monitor and mouse and it works fine im on windows XP
 

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RELEVANCY SCORE 63.6

Hello people,
It has been a while since I posted. I have a Dell Inspiron N5050 laptop that is giving me fits. It was having an issue with explorer restarting continuously after it was upgraded from windows 7 by the customer. I recommended a clean install and backed up all their data and installed Windows 10. I pulled the latest drivers from dell.com and made sure I had them handy. At boot up the machine boots to a blank screen and boot chime plays. no mouse cursor and ctrl, alt, del do nothing. I found that if I press the power button and put it to sleep then wake it up with the power button it works fine. works for the whole time I am messing with it. If I reboot or power down I get the blank screen. I updated the chipset, video and audio drivers one at a time with a reboot each time and still no change. This only occurs during a reboot or cold boot. If the PC goes to sleep it wakes just fine.

I am at a loss as to the cause. There is no blue screen logs and I cant see anything wrong in the event viewer. No programs have been installed yet and Windows is fully updated.

Specs for the machine as follows:
Computer Model
Inspiron N5050

BIOS Vendor
Dell Inc.

BIOS Version
A03

BIOS Date ... Read more

A:Windows 10 boots to blank screen

I don't have this Laptop but looking at the BIOS A03 dated in 2011. Google it and the latest version is A05. You might want to update the BIOS first.

In addition, try to boot with one stick of RAM since they are not a matched pair (4GB & 2GB) and might create timing issue on cold boot.

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RELEVANCY SCORE 63.6

The user login page never appears after the Windows boot page. All I get is a blank dark blue screen. It was working fine yesterday. I haven't installed or changed anything recently. How do I troubleshoot this? I am new to Windows... Theresa

I have a Dell Dimension. BTW - I am really clueless - I don't know how to boot in "safe mode" or anything.
 

A:After Windows boots, I get a Blank Screen

Hi theresa111, Welcome to TSG!!

You get to safe mode by tapping the F8 key while the machine is booting.

Give that a try and let us know what happens.
 

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RELEVANCY SCORE 63.6

My laptop will boot just fine but nothing comes on the screen. Its a bit older so I figured I had nothing to lose so I took it apart. When I did that, I found a piece (which I am not sure what it is) that was broken, and put it back where it obviously went. I booted the computer and the screen came on. I didn't have any drives in so it said "no drives found. " I thought I had found the culprit, so I put the drives back in, and now it won't work again. I've looked online every where to try and find out what the broken piece was or what it does, but can't find it anywhere. My best explanation of the piece is; its a black square
1" x 1", maybe 1/16" thick. It looks like it may be graphite or something. Does anybody have any ideas or suggestions?
 

A:Computer boots but screen is blank

Welcome to TSG...

Can you post a picture? Better yet a picture including where you put the piece to make the display work?
 

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RELEVANCY SCORE 63.6

A non-technical friend has asked me to look at his Toshiba Satellite Pro C70-A-159.

It was a Christmas present and has functioned perfectly for eight months ? two days ago (in his words) ?it won?t boot?. Actually it does, into a screen with no login but options for shutdown / restart / enable on screen keyboard etc (reading these forums, not an uncommon problem).

Safe mode works fine, even with network. Regressing the last three system restore points (one at a time) makes no difference. CHKDSK (at the DOS prompt) reports no problems. Service Station (in safe mode) won?t start as ?it may be corrupt ? please re-install or reboot?. I don?t know how to do the former (and am not sure it?s a good idea unless I know it will fix the issue), reboot makes no difference. Booting with logging or debug would maybe be helpful if I knew where it logged to!

I suspect he has upgraded to 8.1 from the Microsoft site, not Toshiba. Before I do a complete backup of data, regress to Windows 8 and follow the (quite complex) instructions for upgrading to 8.1 properly, is there anything else I can try?

A:Satellite Pro C70-A-159 boots to (almost) blank screen

Hi Adrian

I also think that you should test functionality with original ?factory settings?. Talk with your friend and ask him if there are some important data saved on his machine. Make backup and install original recovery image.

Here is short description - http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm
What you can also do before you start is to create recovery media, just to be sure you had it if something goes wrong. You can create this media using preinstalled Toshiba recovery media creator.

Reinstall original recovery image and check a bit how it works. Later you can upgrade it to Win8.1.
Here is Toshiba?s page about steps how to do this - http://www.toshiba.eu/innovation/generic/windows8_1-message/

I think your friend will be happy when you do all this and bring him back 100% working machine and Win8.1.

Good luck

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RELEVANCY SCORE 63.6

I was at my girfriends last night installing a program and it said i needed to restart to complete installation. As i restarted and after the windows xp splash screen i was left with a blank screen with no mouse.

I turned off the power and turned the PC back on and i was given the option to start in safe mode etc.

I can open windows in safe mode, but am not sure what to do, however i have a feeling it is something to do with my video driver maybe?

I am not too sharp on things like this so any help will be much apprieciated.

Many Thanks

P.S. i have already tried the option: restart windows with last known good config.

A:Windows XP boots to a blank screen.

Hello will1992

Let`s try the easiest option first and see if it helps.

Boot into Safe Mode and try a System Restore.
http://bertk.mvps.org/
Restore to before you installed that program.

.

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RELEVANCY SCORE 63.6

Hi guys I'm very new here and will deeply appreciate it you can help me with this problem.

I have one user in the office, his computer which has windows XP, boots up to a blank screen. It shows the manufacturer logo and windows XP splash screens but after that it just a blank screen. I also noticed that the Hard drive LED is chugging away as if it still is loading windows. But as I said the screen is blank.


Steps taken:

I have already unistalled the video driver. (Nvidia GeForce 8600 GT) and it works fine.
I re-installed the driver again using the CD that came with the video card and the same happens.
I uninstalled again the video driver and downloaded the newest driver for that graphics card from the Nvidia website, installed it and the same thing happens.
Right now I temporarily unistalled the video driver and the computer is working fine, but I need to install the video driver for this because the user has some applications that require that the driver be installed.


Please help?

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RELEVANCY SCORE 63.6

Hi - I've had my hp laptop for about 3 years. It has been relatively trouble free but yesterday I booted up normally ... but the screen remained blank throughout. I attempted to reboot with the battery out - to no avail. It still boots up normally but the screen still remains blank throughout ....

A:Boots up normally but the screen remains blank throughout,

Hi @jamesmarino?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion dv6-6c36tx Entertainment Notebook and issues with the Notebook not starting.Try performing a hard reset.When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.Here is a link to computer won't start for Windows.Plug the power adapter directly into a different wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.Do you hear the Fans? If yes, try to connect to a monitor to see what happens.Have you tried reseating Memory and the HDD?Please let me know how this goes.You can say thanks for trying to help by clicking the Thumbs Up below!.Thanks.

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RELEVANCY SCORE 63.6

Hello,
Thank you ahead of time for taking the time out of your day to help me with my problem.

Laptop information:
HP Pavilion dv2000
AMD 64 Athlon x2
Windows Vista

I am attempting to troubleshoot my laptop, it will not boot past a blank screen. I have tried the following troubleshoots already.

1) Connected external Monitor.
2) Performed a hard reset.
3) Disconnected the battery.
4) Checked the RAM connections
5) Checked the CPU connection.
6) Checked warranty with HP (expired of course!)

So far, the furthest I got was when I started it up ONCE, it said "Operating System Not Found" which was flashing. It never happened again, just once.

I read on a forum that the AMD motherboards in this computer were recalled but I cannot find that forum again, nor can I find any relevant recall information on HP's site. Anywho, just wondering if any of you have any ideas for me to help resolve this issue.

(If possible, I would OBVIOUSLY like to retain the files on my computer. I am a realist and realize this probably is not possible, hahaa)

Thank you ahead of time,
Newman4185!
 

A:HP DV2000 boots blank screen

does it use geforce graphics? cause there's been alot of complaints of faulty nvidia cards in hp laptops.

btw, just buy a $20 SATA / IDE to USB converter and you can retain all your data in your notebook, as long as the hard-drive is not defective.

example

or just buy a cheap 2.5" SATA HDD enclosure and mount your laptop HDD there.
 

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RELEVANCY SCORE 63.6

Hello,

I have two questions that might be connected.
I wasn't sure about where to post this, because I'm not sure if the problem is my screen, windows 7 drivers, video card, bios or something else.

I used to have two screens connected to my computer, now I only have one (I think it has something to do with the problems).

Problem1: Every time I power my computer, the computer itself turns on, but the screen stays off until windows 7 loads, then the motor turns on.

Problem2: Many of the times I put my computer in sleep mode, and try to turn in back on, I hear the computer turns on, but the screen shows nothing.

The screen itself is fine, if I restart and let windows load properly, the monitor works.
I updated my video card drivers.
And now I don't know what to do, I want to format my computer and reinstall windows 7, but I can't get into BIOS and boot from USB / CD because the screen is blank when booting.


Please, help! :)

A:Computer boots with blank screen

It sounds like the splash screen is disabled. In System Configuration, Boot Tab, uncheck No GUI Boot .

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RELEVANCY SCORE 63.6

Hello people,
It has been a while since I posted. I have a Dell Inspiron N5050 laptop that is giving me fits. It was having an issue with explorer restarting continuously after it was upgraded from windows 7 by the customer. I recommended a clean install and backed up all their data and installed Windows 10. I pulled the latest drivers from dell.com and made sure I had them handy. At boot up the machine boots to a blank screen and boot chime plays. no mouse cursor and ctrl, alt, del do nothing. I found that if I press the power button and put it to sleep then wake it up with the power button it works fine. works for the whole time I am messing with it. If I reboot or power down I get the blank screen. I updated the chipset, video and audio drivers one at a time with a reboot each time and still no change. This only occurs during a reboot or cold boot. If the PC goes to sleep it wakes just fine.

I am at a loss as to the cause. There is no blue screen logs and I cant see anything wrong in the event viewer. No programs have been installed yet and Windows is fully updated.

Specs for the machine as follows:
Computer Model
Inspiron N5050

BIOS Vendor
Dell Inc.

BIOS Version
A03

BIOS Date ... Read more

A:Windows 10 boots to blank screen

I don't have this Laptop but looking at the BIOS A03 dated in 2011. Google it and the latest version is A05. You might want to update the BIOS first.

In addition, try to boot with one stick of RAM since they are not a matched pair (4GB & 2GB) and might create timing issue on cold boot.

Read other 2 answers
RELEVANCY SCORE 63.6

Hi, I am having a problem with my computer. I have scheduled a chkdsk to take place the next time I restart my computer and when I restarted it, the problem started! After the Boot Screen finished booting nothing happens, the screen stays blank. I have left it for hours and still nothing happens. How can I solve this problem? I also wanted to mention that I have changed my boot screen using this tutorial. I didn't really have any problem after following that tutorial but I only wanted to mention that...

A:Vista boots to a blank screen!

That's probably why your screen is black because you changed the boot screen. There is a warning near the top of the tutorial. You would have to change it back to normal.

WARNING
If you wanted to run chkdsk at startup or the Memory Diagnostic Tool and you have changed the default boot screen, then you will need to temporarily change the boot screen back to the default boot screen to be able to see what is happening first to be able to see what is happening when they run at startup.

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RELEVANCY SCORE 62.8

Hello, my laptop won't boot correctly. Everything loads but instead of the home login screen showing up, I get a blank screen with a cursor. I tried booting in safe mode and restoring but I still get a blank screen. Tried booting a recovery cd, but still get the blank screen. This happened right when I was watching a video, the computer just went black and restarted itself to a blank screen. Anyone have any advice? Thanks.

A:Laptop boots to blank screen and cursor. Help.

See if you can boot to a safe mode command prompt. Then run

sfc /scannow

Let us know how that goes.

If nothing unusual, then create a bootable puppy linux cd.

Puppy live-CD

See if that runs without problem. Trying to determine if this is a hardware or operating system/driver problem.

By the way, are your notebook vents clear and fan running?

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