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Suggestions for replacement of my U310 Touch Ideapad (Ultrabook)

Q: Suggestions for replacement of my U310 Touch Ideapad (Ultrabook)

I want to replace my 3-year old Lenovo U310 laptop. Any suggestions? I'm not lacking in performance or functionality. I just have a screen issue.

RELEVANCY SCORE 200
Preferred Solution: Suggestions for replacement of my U310 Touch Ideapad (Ultrabook)

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A: Suggestions for replacement of my U310 Touch Ideapad (Ultrabook)

Hi TC22 ,

Welcome to the Community Forums.

You can consider LCD panel replacement first since performance and functions are ok.
This can be considered specially if connecting to an external monitor shows normal.

Using the part number to search for parts from the parts looks up page for pricing and availability.

Hope this help answer your query.

Regards

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RELEVANCY SCORE 88.4

Not sure whats ging on with my Ideapad. I can see that the power is working but the screen remains BLACK. I think it may be the display card, but I'm not sure. Can anyone point me in the right direction to a good Lenovo Repair store close to Philadelphia? Any advise would help! Thank you!

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RELEVANCY SCORE 88.4

Not sure whats ging on with my Ideapad. I can see that the power is working but the screen remains BLACK. I think it may be the display card, but I'm not sure. Can anyone point me in the right direction to a good Lenovo Repair store close to Philadelphia? Any advise would help! Thank you!

A:DISPLAY PROBLEM Ideapad U310 Touch

Hi DILEMMA123,
 
Welcome to Lenovo Community!
 
As I understand that you are facing issues with your Ideapad U310 touch display, however when you power on the unit there is power but  no display and the screen remains black.
 
Here are the troubleshooting steps that you may try
Please do try these troubleshooting steps that may help. - Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again. - If this will not work, do test the AC adapter if it's working properly. Remove the battery and power the laptop with just the AC adapter connected and see if it will boot up or not. do also try a different AC adapter that has the same voltage and see if it will work or not. - Proceed with reseating the RAM's if trying a different AC adapter will not work, remove them all for couple of seconds then put them back in making sure everything is seated properly. - If it will still not work, connect an external monitor and see if you'll get any display from it. If there's a display on the external monitor that could mean that the problem is the built in display.  - But if there's still no display on the external monitor that means the problem lies in the motherboard.
In addition, here are further service centers that you can also check
I hope the above information helps.
 
Please feel free to post in Lenovo Community Forums if you have any further queries!... Read more

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RELEVANCY SCORE 88.4

Hello, I have had a U310 Touch for over three years now and I have recently discovered that after the upgrade to Windows 10 the BIOS is now nonexistant. When I run the command prompt to identify the BIOS it is blank where it should show which version I have. When pressing the NOVO button I receive the option screen to boot to BIOS or Boot Management screen but no matter what option I select the OS boots regularly. Is there any known solutions for this. When searching the drivers and downloads section with the computer in question no BIOS files appear. Thanks

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RELEVANCY SCORE 88.4

Hello Lenovo,I'm a business management student from India.I purchased Lenovo Ideapad U310 Touch model this May from the US (through Amazon) and have been using it without any issues till the last month. Last month I noticed that the hinge had developed tension and there was additional pressure on the lid or the screen area while closing. I thought it would be a routine issue and took it to my college's hardware repair center, but they suggested I handle the issue via Lenovo Support as it required opening the laptop.When I checked Lenovo support through customer care (India), I was told that the U series is not covered by International warranty. But I checked if the Lenovo service center would still have a look at the issue, to which I was told that it would be chargeable. I thought it was fair enough and took the laptop to the service center in Jamshedpur this afternoon.To my utter disappointment, the technician was unable to open up the area near the screen (where the problem was supposedly), but he also got the screen cracked while trying to. Now I'm left with a laptop that cannot be used as even though the screen display is intact, the touch sensors detect screen touch near the cracked area and keep the cursor rooted to that point. Also, the issue with the hinge could also not be fixed. All to add to the woes, I will have to manage a few days (don't know how many) without a laptop and also shell out the expense from my pocket!Now my question is, will the screen for Ideapad... Read more

A:Broken Screen for Ideapad U310 Touch

Hi Rahul,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear about the situation that you are facing regarding U310 touch Laptop, as it is ultra book Touch model displays can only replaced by the same kind and not the normal one, as Laptop was purchased in other country and international warranty is not applicable in India for this model, the parts will be ordered from the region of manufacture if the part is not available.
 
I'm sorry to inform you that the only option available to get the same type display replaced on a chargeable basis.
 
 Do post us back for further queries.
 
Best Regards

Shiva Kumar





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RELEVANCY SCORE 87.6

Hello you all,So I'm having this issue with my computer, I bought my laptop in 2014 and I got the screen broken due to malfunction of the hinges. I'd like to know if any of you know where I can get new screen assembly for my laptop. I know the warranty is really out of place, I tried to contact the Lenovo support in Brazil and they told me there's no part replacement available. 

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RELEVANCY SCORE 87.6

Hello, I recently installed a new SSD in my U310 laptop and put Windows 10 on it. Everything was working fine until I ran the Bios update found on Lenovo's website located here. After the update installed without any error messages, the machine rebooted and I was left looking at the boot menu. I selected the ssd and the screen went blank for 15 seconds or so and then the boot menu appeared again. I've restarted the machine several times, tried booting from usb, and even tried putting the old hard drive back in but I just keep getting the blank screen and then back to the boot menu. Nothings working. When the computer first starts it doesn't show a lenovo logo or any text. Because of this it seems that I'm unable to get into the bios too. What do I do here? The laptop is basically bricked it seems.

A:Ideapad U310 Touch Won't Boot After Bios Update

I managed to resolve the issue by following the resolution posted here for anyone that's experiencing something similar. The bios update seems to be buggy.

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RELEVANCY SCORE 87.6

Hello, I recently installed a new SSD in my U310 laptop and put Windows 10 on it. Everything was working fine until I ran the Bios update found on Lenovo's website located here. After the update installed without any error messages, the machine rebooted and I was left looking at the boot menu. I selected the ssd and the screen went blank for 15 seconds or so and then the boot menu appeared again. I've restarted the machine several times, tried booting from usb, and even tried putting the old hard drive back in but I just keep getting the blank screen and then back to the boot menu. Nothings working. When the computer first starts it doesn't show a lenovo logo or any text. Because of this it seems that I'm unable to get into the bios too. What do I do here? The laptop is basically bricked it seems.











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A:Ideapad U310 Touch Won't Boot After Bios Update

I managed to resolve the issue by following the resolution posted here for anyone that's experiencing something similar. The bios update seems to be buggy.

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RELEVANCY SCORE 73.2

Hello,I purchased a factory refurbished Ideapad u430 Touch (i5-4200). in 2013 and it looks like the motherboard just died on me. (must all good things come to an end?) I'm trying to find a replacement motherboard and just wanted to confirm the most recent part/version number for this item here.Many thanks!Phil

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RELEVANCY SCORE 73.2

I have a lenovo ultrabook, but the motherboard died. I want to replace it, but I'm not sure if the "5b20g16365 Lenovo Ideapad U430 Intel i5-4210u Motherboard" will work in the Lenovo Ideapad U430 touch Intel i5-4200u, which the part number is 90003338.Can you tell what is a compatible part number with my laptop (Ideapad u430 touch i5-4200u)?Serial numberQB07138604 The picture is my laptop. Thank you! 


























IMG_6990.JPG ?1794 KB

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RELEVANCY SCORE 65.6

Hi, would anyone be able to tell me if the u310 touch as the same LCD panel as the u310 non-touch?  thanks

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RELEVANCY SCORE 65.6

Hello, I purchased a U310 Touch about 15 months ago that is no longer under warranty. Every time I try and boot the machine I receive no response from the machine. The power light turns on, the fan spins, the HDD turns on but the screen never displays anything. Even when I close the clamshell the machines power button stays lit and won't shut off unless I kill the power by holding down the power button. My troubleshooting steps have been:Reset RAMUnplug battery from motherboardWait for battery to completely drainBoot with HDMI monitor to see if anything displays (nothing would, so LCD panel should be good) With all of these, I cant get the machine to fully function. It feels like the machine is in total sleep mode, I feel like it needs a new motherboard. With my experience with lenovo I feel like this will be the last machine I ever purchase from them, this is unacceptable for a laptop of this age.  Does anyone have any similar situations? If so did you purchase a new motherboard and was it good to go? I'm very comfortable with ripping machines apart since I used to work on a help desk. I would hate to spend $100 on a part and waste all that time if it wont fix the issue.  Any help is greatly appreciated.Thank you.













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A:U310 Touch Won't Turn On

Hi overtheborder and welcome to the community,
 
What OS are you running?  Maybe two things you can try depending on the OS.
 
Remove the hard drive and see if it boots to the bios.
 
Try booting a usb flash drive with linux.
 
Regards,
Dave
 
 

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RELEVANCY SCORE 65.6

Same problem here... any solutions?   What about gluing it? 
 
EDIT: Moved post up to use for escalation - Amy_Lenovo
 
Lenovo is investigating reports of U310 Touch devices experiencing hardware issues with hinges and the screen becoming separated from the lid or bezel.










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A:Re: U310 Touch Hinge

I purchased a Lenovo U310 Touch last May and it has been working wonderfully until recently.  I've noticed in the last few weeks that every time I open or close the lid, the hinge makes a loud cracking noise and pops off at the ends. I can press the hinge cover back into place, but it just continues to pop off every time I open/close it. I contacted Lenovo Support about the issue, and even though my machine is still under warranty, they will not fix it without charging me because they have no proof I didn't break it myself (which I find absolutely ridiculous; I haven't dropped or damaged it in any way, and if you look at the computer you can clearly see it is otherwise in perfect condition.)That being said, has anyone else experienced this problem with the U310? Does anyone have any suggestions to fix it? I am concerned that it will just get worse and eventually affect my display.

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RELEVANCY SCORE 65.6

Hi, would anyone be able to tell me if the u310 touch as the same LCD panel as the u310 non-touch?  thanks

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RELEVANCY SCORE 65.2

hello, Today i spilled water over my lenovo u310 touch and at the moment it is still working.I saw that some lenovo's are water resistent so i wonder if the u310 touch is also water resistent?If its not what should i do to prevent any water problems with my u310 touch? Thank you in advance for your help!

A:U310 touch water resistent?

Hi Kelly,
 
Welcome to Lenovo Community!
 
No, neither the keyboard nor the rest of the computer are waterproof. The drain holes drain water out but once it's in there, it can do damage despite this.  Lenovo won't honor the warranty if there's even the slightest evidence of water spills.
 
If you have water spillage, you should leave it to dry for two days before reattaching the AC and battery.
 
Let me know how it goes.
           
Regards,
Shashi
 
Tap that kudos button if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 65.2

I'm running Windows 8.1. I started having issues the day before yesterday when I downloaded Skype. It froze several times, task manager couldn't kill it, and I had to turn my laptop off to close the program. After doing that, I was able to use Skype and did so for a few hours with no other issues that night. Yesterday, while in the middle of watching a video on Chrome, the video suddenly froze and it popped up saying that Chrome wasn't responding, did I want to wait or close it. I selected close but it wouldn't close, just kept running the "Windows is looking for a solution to the problem" thing for several minutes so I had to end Chrome through the task manager. When I tried to reopen it, it wouldn't respond. I restarted and decided since I'd had no issues before installing Skype, I would uninstall it and see if that helped. I also uninstalled a few games I no longer used in case I was having space issues. I then had it download and install any Windows updates, restarted after that was done, and was able to use Chrome again. A few hours later (the computer had been asleep for at least two or three hours,) I was successfully browsing when I tried to view a news site and Chrome froze/stopped responding. I tried to select "close the program" again but got same result, it wouldn't close, kept saying "Windows is looking for a solution to the problem" so I used the task manager to close it again. Repeat the earlier issues, couldn't reopen Chrome, turned laptop off and back on... Read more

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RELEVANCY SCORE 64.8

Hi there,i have a little Problem.when i boot the laptop i get an errormessage:RecoveryYour PC/Device needs to be repaired File: \BCDError Code: 0x0000098 Ok i thought, no problem lets have a look.starting with the Lenovobutton on the left put me in the Novo Button MenuNormal Startup = BCD ErrorBIOS Setup = BCD ErrorBoot Menu = BCD ErrorSystem Recovery = Loading Files ok, then there are these spinning dots foreverbooting from USB not possible (or i dont know how without bootmenu and bios) is there an easy solution? Torsten

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RELEVANCY SCORE 64.4

I just purchased my u310 touch from Staples tonight.  Within the first hour, while using it, it just shut off.  No "Windows is shutting down..." screen.  It was like it just ran out of battery (even though it was plugged in and the icon said it was plugged in and charging at 55%). After some googling and seeing similar issues with the 310 and the 410, I tried installing the latest drivers that the support staff on this forum linked.  I installed every single one relevant to my machine, ensuring I chose the correct driver for my OS (win8 64).  Still  happening. The event viewer shows: Source: Kernel Power.  Description: The system has rebooted without cleanly shutting down first.  This error coudl be caused if the system stopped responding, crashed, or lost power unexpectedly. So, I reset everything back to factory settings using the built-in restore partition.  Still broken. I'm at a loss here.  Any ideas?  If I can't figure it out soon, I'll just return it to Staples in a few days.  Thank god they have a great return policy!

A:u310 touch shuts down randomly with no warning

hi duckhunter9,
 
Welcome to the Lenovo Forums.
 
Can you try to:
1. Download and install HWMonitor and observe your CPU and GPU temps. (if you reach temps above 100C, overheating might be the cause of your issue)
 
2. Perform a clean boot and observe the PC. (this isolates 3rd party apps that might be the cause of the problem)
 
 
Let me know your findings,
neokenchi

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RELEVANCY SCORE 64.4

Can someone please direct me to where I can download the BIOS and Firmware files for my U310 Touch, model 20222?I have had a virus attack which had somehow modified the UEFI Firmware so whichever OS I tried to install I get the thing back And I tried WIN7, WIN8, WIN8.1 and LINUX MINT multiple times and everytime I get the same s***I wiped the drive with dban before every installation but to no avail, tried different settings in BIOS, tried dr.web and I am clueless to what else I can do except to try to wipe all and put BIOS and Firmware.But, on the support page for my model there is no download for those files. Current BIOS and Firmware on my computer areBIOS 65CN99WWKBC 65EC84WWIf anyone could help I WOULD GREATLY APPRECIATE IT!

A:U310 Touch BIOS and Firmware files

Read post from Saskia in this thread.https://forums.lenovo.com/t5/Lenovo-U-and-S-Series-Notebooks/New-u310-u410-BIOS-65CN99WW/td-p/124295...

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RELEVANCY SCORE 64

Hi all,I've been having some sound issues with my Ideapad U310 for a while now, and any help would be appreciated. Initially, no sound came out of the speakers, but if I plugged heaphones into the audio jack I could still hear sound through the headphones. Unfortunately, now there is no sound from either the speakers or the headphones. To address this, I've tried disabling sound enhancements through playback devices. I've tried installing the latest drivers for Intel Display Audio and Conexant Smart Audio HD. I've also attempted deleting these drivers (both together, then one at a time) and then installing manually/letting Windows install them. Unfortunately the nearest factory reset goes back to a time when the sound was not working. None of this appears to work. I'm wondering it whether it could be a hardware issue, since the USB drive next to the audio jack does not work either and what with the headphones initially still working. I'm running Windows 10, 64 bit. Any tips or advice would be greatly appreciated. 

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RELEVANCY SCORE 64

I have a Levovo Ideapad U310, PN 59351642, 13.3" Ultrabook. When the power button is pressed, I can hear the CPU fan was on but there was nothing on the screen. I verified that the disk is working. I can attach the disk to my external drive and it is working file. I suspect that the mother board is bad. But I need to confirm this before ordering a mother board replacement. There are other components such as the LCD screen or the CPU itself might be bad. When I turned on the power, I tried to enter the BIOS set up utility by pressing Fn-F2 but there was still nothing on the screen and there was no sounds or beeps. I have tried the "onekey rescue" but this also did not work. Are there any other tests that I can perform to be certain that the mother board is bad and all other components are still okay? Any helps / suggestions are greatly appreciated. Ken

A:Ideapad U310 Motherboard Problems

Same here. Mobo is faulty. Symptoms are- press power and caps lock flashes once- front battery light is on and funtions normally (flashing amber for charging, white for charged)- front power light is white, as normal- power on button is on, as normal- nothing on screen, no backlight, completely black My part number ends with a 7, meaning i5 CPU - so it's not a CPU specific issue but a common issue between models, meaning motherboard or something on the board like the GPU.

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RELEVANCY SCORE 64

Howe are you?I accidently deleted factory installed Windows program preinstalled on my computer.is there anyway you can send me a link to down load? it is Windows 7 and I can provide serial# if necessary.

A:Ideapad U310 factory reset

Hi kimuh72 ,
 
 
Welcome to the Community.
 
Keep your Serial number confidential.
Did you clean install windows reformatting the entire harddrive before or just an in place install?
Did you manage to create a recovery media before?
 
The factory image resides on a hidden partion on the harddrive and can only be restored on the depot facility.
 
No harm on trying if it is still working right .
Turning off your pc , then press the Novo key (page 28) ,
System recovery on the menu
 
You may order your Recovery media set by calling support  
Check your warranty coverage specially if the harddrive broke for repair . 
Else,  you can download windows 
OEM product key would be the challenge , you can try using tools to extract it if needed.
For the drivers needed , its all free for download. 
 
Hope this post helped you and gave you idea to proceed.
Just reply back and let us know how it goes. 
 
Regards,
 
** Edit notes: added links for reference on highlighted terms **

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RELEVANCY SCORE 64

I have a U310 4375 i3 Ideapad which powers up but does not display POST or boot into Windows.The screen is backlit but I don't get a Lenovo splash screen.When I use the Novo button I get the boot option box but whichever option I select results in a black screen.I suspect a bad bios but I can't get into the bios or boot menu so I can't flash it.Is there a way to flash the bios without being able to see the bios or change the boot order? Thanks, jhugh.

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RELEVANCY SCORE 64

Hey everyone, I got a new ideapad U310 this weekend. I'm very happy with it, accept for the fan. It seems to go fast for no reason. I found some old topics on this forum, one with a bios update, but it does not seem to work anymore on the current bios version unfortunately. Can anyody please help me? The fan noise is very annoying and after 2 days of working with the ideapad I rather have it turned off to get rid of the noise than continue working on it.  

A:New Ideapad U310, how to reduce fan speed?

Hi schildpad00
 
Can you clarify more, which model exaclty you have ( S310 or U310 ) , and also do you play a games while the fan makes that noise 
 
Please let me know
 
Thanks 
Alaa




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RELEVANCY SCORE 63.6

I borrowed this laptop from my son and noticed that on numeric side, only 5 and 6 work but the others fail.bios is current  65CNWWuninstalled keyboard drivers and reboot,  not solved.some mention right side altgr , ctrl,  and windows or fn key ,  not solved.before considering hardware failure, is there any other option that i can test ?all the best.

A:ideapad U310 keyboard problem. (numericwise) Only ...

Welcome to the Lenovo Community !
 
I would try plugging in a USB keyboard.  If that works without problems then I would suspect the laptop's keyboard is at fault. 

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RELEVANCY SCORE 63.6

Hi All, My Lenovo U310 Ideapad Has been Having speaker problems, The Headphones are working fine but the Inbuilt speakers that are Awefully situated inbetween the hinge and the base of the Screen aren't working. First i thought that this was a issue with the headphone jack assembly that might have cut off the internal speaker circuit due to improper removal of the headphone jack but thats not true because I noticed that Its an Issue with the angle I keep my Screen's tilt. On moving the screen to any angle above 90 or 100 degrees the speakers get cut of and are activated once its below 80 degrees. I am a bit worried any words on that????? regards,raisedadead. THANKS A LOT IN ADVANCE!!!



regards,raisedadead.Benevolently at your service. Using Lenovo Ideapad U310 Ultrabook !








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A:Lenovo Ideapad U310 Speaker Problem

Hi raisedadead
 
Welcome in Lenovo Forums 
 
Your clarification regarding moving the Hinges that makes an effect on the speakers performance was enough to know that that over 90% it makes something like confliction on the speakers , according to that we will be highly appreciated if you can contact the below support to have your issue sorted out
 

 
Please let me know
 
Thank 
Alaa
 
 
 



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 63.6

Just wonder if any one you encountered the same issue? I am using Win10. Only 5 and 6 are working, the rest of the numbers failed. I have read a post regarding the same issue - https://forums.lenovo.com/t5/Lenovo-U-and-S-Series-Notebooks/ideapad-U310-keyboard-problem-numericwi... I have already tried with external keyboards and it works perfectly. I suspect it would be the software or the driver.  If you know the solutions, please share. 

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RELEVANCY SCORE 62.8

Hello everyone, I know thta it is already many topics about accesing BIOS issues, but here I have got an Lenovo U310 laptop which is doesnt boot to the system even, so I have to change the boot priority in the BOIS setting which I cant acces. By using guides how to reflash BOIS by using a pen drive https://forums.lenovo.com/t5/Lenovo-U-and-S-Series-Notebooks/Bios-Recovery-For-ideapad-laptops/td-p/...I do everything by this guide, but when I try to boot from pen drive by using win_key+B or any different keys I have the same result: Flash Crisis recovery diskRemove and press any key.Ped drive is blinking each time I press any key and after 1-2 sec stops.Pen drive is made properly by giude and .wph file as bios.wph for U310 (65CN13WW.wph) copied to the pen drive with files "MINIDOS.SYS"-"PHLASH16.EXE".In additional photos I have my main problem of laptop which doesnt boot the system but shows thi messages. 


























??? ?????-1.jpg ?600 KB

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RELEVANCY SCORE 62.4

Dear All, Hope all of you are very good! My name is Eduardo and I'm from Brazil. I have a ultrabook U310 touch from Lenovo, s/n QB06816995, and I am in a terrible problem! The screen of this ultrabook is broken and I'm using an external VGA monitor at this moment. I have connected the external VGA monitor in the HDMI port of the ultrabook using a HDMI/VGA cable. Using an external monitor I'm not able to see the BIOS or boot screens when I turn on the ultrabook. The first screen that I have seen is the Windows logon (maybe because in that moment, the operating system has sent a signal to an external monitor and in the boot this situation doesn't happen). The problem is: I want and I have to install a new operating system in this ultrabook once I can't enter into the original SO anymore, and for doing that, I have to access the BIOS and change the priority of booting in order to use a windows bootable pendrive or DVD. I have already tried to do the following steps: 1) to use the keys to change from the main screen to an external monitor; 2) disconnect the battery for 15 seconds and drain the energy in order to do the first step again; 3) remove the HDD and connect it in another computer to format it using a wintohdd software and assemble it again in the ultrabook; 4) to do the third step without using the wintohdd software; 5) look at the youtube and try to find some videos where I could watch someone doing something i... Read more

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RELEVANCY SCORE 61.6

Hello, Thank you for your time, my issue started with a broken screen, I asked for a replacement through mail, when I installed the new screen it seemed to work fine. At a certain time of turning off the computer and starting it, the resolution is off by 86 pixels horizontal, the original resolution is 1366x768 (16:9), and now shows 1280x800 or multiples (w=1280,h=*). At first I thought it was an issue with drivers with Windows 10 the forums entries I found seem to indicate this, tried all of them. I also tried the custom screen resolution tool from Intel, it adds the resolution inside the tool, but it does not list the new resolution in the "graphics properties" section. With no luck at solving the problem I tried to boot a GNU/Linux Live version from a FlashDrive, with GNU/Linux showing the same resolution limitation. I've noticed that going to the BIOS is showing the same screen usage. After this, my old screen still works it just the crystal that got cracked, I reinstalled and noticed that has the same screen size problem, so is not the new screen it seems. This is the point till I've gotten, don't know much about UEFI maybe it saves screen resolution information at a place I can't reach, and is not adapting itself correctly imposing it screen scan to the OS that start to work after UEFI. The only thing that comes to mind. Your help is appreciated,Thank you.

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RELEVANCY SCORE 61.6

There's probably a sticky for this somewhere or something, but I can't find it, so here goes.

Just got a new laptop which came with windows 8, It's an Asus Zenbook UX302LG. I tried Windows 8 a bit during the developer preview, but I'm really not that familiar with things, anywho. So this has a touch screen, and I've been using it a fair bit, but I'm curious about 8.1. Being the "newer" version", from what I've seen it has some improvements over regular 8 in some areas, like the apps screen looks a little tidier. What I'm wondering though is does it also remove some of the touch features I would be using with a touch screen? Or just make them more mouse friendly. Long story short, given I have a touch screen which I am using, should I upgrade to Windows 8.1? Or will I have a better experience with regular 8?

A:Windows 8 or 8.1 on Touch Screen Ultrabook

You should upgrade IMO. You certainly will not lose any touch capabilities.

Features shown in Compare Windows 8.1 Editions where it says (new) are not available on 8.

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RELEVANCY SCORE 61.6

I have an envy m6 touchscreen that is giving me problems that i can't solve. It has been great up until recently. i was using my laptop last nite when suddenly it turned off but i didn't think that the battery shoukd have been dead yet. its acting as if the bat is empty and plugging it in just turn on the orange led by the power plug. when i press the power button it flashes for a second but the screen does nothing and it doesn't actually turn on.I'm using my phone to attempt to find a solution atm which is very frustrating. adding to the stress is the fact that i have school work projects and a midterm project on it that I need to finish.Almost forgot to mention it started doing a few other odd things over the last week such as the touchscreen going nuts registering phantom touches endlessly until i close/hibernate/shutdown it.











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A:envy m6 ultrabook touch won't turn on

Ok thank you. i was hoping that there might be some little trick i had not encpuntered yet but was afraid that it really is just a hardware issue and requires calling in. i will try to do that today if possible

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RELEVANCY SCORE 61.6

I am unable to scroll using 2 fingers down the touch pad which is how it should work. The computer has Smart Gesture that doesn't seem to be working. Mouse settings don't help. Is there something I need to enable?

Any help is greatly appreciated.

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RELEVANCY SCORE 61.2

My 3 year old recently pushed my ultrabook off the coffee table resulting in a broken screen, I have been trying to find a replacement part every where to no avail. Does any one know of someplace that may have them?  It do not have touch screen. Any leads would be very much appreciated.  It is model # 13t-2100  BestSara

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RELEVANCY SCORE 60.8

If your touch screen is not responding to your touch, try this:try looking at Device Manager,  if there's a yellow-flagged item and/or no driver for touch screen under HID (human interface device)  then you have to add it. click on the yellow flag item, tell it to update driver from list from your computer,   go to Generic drivers, not the Acer ones, choose the one that's called HID touch screen,  update it,  restart, and there you go.check another post here on this forum,  from scotsman.  he gives the steps maybe a little better than I do..Acer tech supoort were useless, as usual,  and told me I had to do a Restore.  They are worse than useless, actually, since they waste tons of your time and then all they can tell you is to do a complete restore.When will Acer ever get decent tech support people?When you look at Amazon reviews, for example, under my particular laptop,  you find over a hundred reviews,  large percent being rather negative,  but you'll notice that it's mostly over bad experiences with Acer tech support.   and this is for a thousand dollar machine !!I personally believe that Acer makes good hardware but what's holding them back is their tech support:  it's horrible !!!

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RELEVANCY SCORE 60.8

I have an XPS 13 with a touch monitor.  My wife liked it so much I bought her one.  Her sister liked it also and we bought her one.  Occasionally at boot up (1 in 10 times) the touch monitor won't respond to 'touches.'  Pressing any key (or the mouse pad) brings me to the password screen and I 'Restart' the computer and the touch screen function works.  This happens on all three computers.  I've never seen this problem posted but I find it hard to believe we three are the only one's having this issue.

A:XPS 13 Ultrabook Touch Screen Intermittent at Boot up

Hi Lycoming,
Thank you for reaching out to Dell Community Forum.
Please try the steps mentioned in the below link and check if they help:
http://dell.to/2eLBa69
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 60.8

Battery not detected shows up one day so I order a replacement off of ebay.  Same deal with the replacement battery.  Convinced the seller the first was DOA and they sent another.  The 2nd did the same thing.  Wondering if the 3rd party battery is the problem.  Scoured the forums about the issue and tried the usual remedies like hard resets, removal and resinstalling and countless reboots in between.  Still no joy.  looked on HP site for an OEM battery and saw none.  Is there a genuine HP replacement battery available for my model?  If not, I may be out of luck, as I can't seem to get this not detected situation fixed.  So much for portable computing, eh?  Any help would be much appreciated.  Cheers!

A:Replacement battery available for Envy Ultrabook CTO 6T-1000...

Hi: I looked up the part number for the battery you need and HP doesn't sell it for whatever reason. I did find this listing on eBay which claims to be the real thing... http://www.ebay.com/itm/New-Genuine-HP-Envy-SleekBook-6-6-1000-Battery-EG04XL-681951-001-/1816657974...

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RELEVANCY SCORE 60

My touch screen is not working. Touch screen does not show on UEFI diagnostics at all. upgraded to windows 10 it still does not work. reset my pc to factory version it still does not work. HID touch screen driver in device manager is not there. Please help.

A:HP Spectre XT TouchSmart Ultrabook 15-4010nr touch screen no...

Hi there @hp-get-better?, Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums. I wanted to reach out to you and help! I understand that your Touchscreen is not working on your HP Spectre XT TouchSmart Ultrabook 15-4010nr.  I did find a troubleshooting document for you called Touch Screen Issues. Please follow the troubleshooting steps in this document to answer the questions below.  Have you tried to run the Windows Troubleshooter?Have you tried to Perform a hard reset?Have you tried to Install Windows updates?Have you tried to Update the BIOS and graphics driver?Have you tried to Perform a touch screen diagnostic test in HP Hardware Diagnostics?Have you tried to Configure the touch display?Have you tried to Enable the touch screen driver in Device Manager? If not, please try to:  Open up the Device ManagerFind ?Human Interface Devices?Expand ?Human Interface Devices?Right-click on ?HD-compliant touch screen.?Click ?Enable" (if available)Restart your Notebook PC twice. Have you tried to Reinstall the touch screen driver?Have you tried to Perform an HP System Recovery? Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your s... Read more

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RELEVANCY SCORE 59.2

I've had this machine about about a week, so far I really like it.  Can't say yet that I love it yet, but it does what I need it to and the price is better than a tablet with the same functions and already has a keyboard.  This machine is kept in a padded case when not used in my desk drawer it does not bounce around in my briefcase etc.  
This morning the left button on the touch pad does not work.  At first glance it sort of looks like it is caught on something or stuck, the right button works great a broken switch under the button is also possible but this thing doesn't move at all I'd think a switch would still move just not contact properly inside.  I need my machine and I've made a couple of upgrades like a SSD for the stock hard drive and a 8 gig ram chip, I am not thrilled about pulling those components in order to return for warranty replacement etc. as I'm pretty sure you won't be returning the same machine I sent in.  I'm considering pulling it apart to see if it is indeed stuck so it can be pushed back out from the inside but if this is a common issue with this machine I'd like to know that...  
Can I be sent a new touch pad component, I believe I saw this is a separate board that attaches to the motherboard with a ribbon cable?  I'm not afraid of this procedure myself as I've been building desktops since the 90's and this is a really simple hardware to work on from the looks o... Read more

A:New week old Inspiron 11 3000 3558 (touch) stuck or broken button on touch pad--warranty parts replacement?

This is an fyi about the final resolution of this issue.  After a lot of arguing dell sent me what was supposed to be the touchpad but what I got was only the plastic palmrest no touchpad. Then because it's a "daughter card" I got more argument about the touchpad.  I got hot enough that I opened up the back, lifted out the battery, took out the two funky looking screws and the whole pad just fell right out of the machine.  The buttons seemed fine so I screwed it back down, put the battery back in and closed it up.  It's now great, the button was indeed hung up on the edge of the plastic palmrest.  This is a very well designed inside machine, it all screws down and all connections are with plugs or ribbon cables.  I wrote back to dell and told them they need to fire their tech manual writers because they're idiots, a monkey could have done this.  Apparently it is not easy to find only the mouse pad it's generally sold with the palmrest from what I can tell.  This whole machine is so well designed I scratch my head why the cpu isn't socketed unless they decided there was no room for a socket etc, which I can see that argument.  So if your mouse pad quits try popping it out first it may just be hung up.

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RELEVANCY SCORE 58.8

My Ideapad S415 touch screen has suddenly stopped working.  I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution.  I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.










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A:Ideapad S415 Touch - touch screen stopped working

hi Hersh,
 
Welcome to Lenovo Community Forums!
 
First do a Power Drain 
     (If the battery is removable)
            Remove AC and Battery and hold the power button down for 15 sec.
               Turn the computer back on and see if the Touch capability is now detected under System Properties,
                  If not
         I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
       Lenovo Technical Team
 
Regards
Solid Cruver



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RELEVANCY SCORE 58.8

My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. I can tap the screen and it will select stuff but I cannot scroll or anything else. Anyone able to help with this? It is drving me bonkers.

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