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Lenovo YOGA 700-14ISK: 0xc00025

Q: Lenovo YOGA 700-14ISK: 0xc00025

?06-30-2017 09:16 PMI have a yoga 70014ISK that gave me 0xc000025. I reached the window you posted, however my question is will my computer start working if it is set to ( Restore from initial back up? Geek Squad told me they would have to wipe my YOGA and reinstall Windows 10. Please HELP!

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RELEVANCY SCORE 200
Preferred Solution: Lenovo YOGA 700-14ISK: 0xc00025

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 76

I have some problems with the Lenovo software. Lenovo Account Portal does not launch Lenovo Companion and Lenovo Settings. Also, Lenovo Solution Center is missing from the Start Menu. The second problem is that some tiles are blank in Start Menu. Seemingly it's the apps that aren't Metro. I'm not sure when the problem started, but I think it was like that since I got the PC. If I right click the apps, the only option will be "Pin to Start", and with some apps: Share and Rate. Here's a picture of the problem:I did already try:Restarting the PC.Doing scannow, DISM, and scannow again.Fixing Registry errors with CCleaner.Updating BIOS and drivers. What can I do to fix the problem?

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RELEVANCY SCORE 74

Getting message to say I have used 119G of 119G.  This could not possibly be correct.  As far as I can see there is no disk partition, only a C:   Since new I have installed very little software and a couple of apps.  Please help

A:Lenovo YOGA 700 14ISK

Someone would need more info to help.  What kind of machine?  Operating system?  Disk size?  Why are you sure the message is wrong?  A 128GB SSD could easily have 119GB of usable space with almost all being gone.  

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RELEVANCY SCORE 74

Hi guys,I currently have a Lenovo Yoga 500 14ISK. I was looking at upgrading the hard drive. I'm was going to put a standard SSD in it, but I was wondering if this model would actully be able to take M.2 SSD drive? Something like this: https://www.amazon.co.uk/Samsung-MZ-V6E250BW-250GB-Express-Solid/dp/B01M211K53/ref=sr_1_2?ie=UTF8&qi... Thanks!

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RELEVANCY SCORE 74

Hello forum, I recently got a issue about my laptop.when i start the machine it starts okay but when the LENOVO logo goes away on the start up, the screen is loading but not starting the windows, its like loading forever.also, when i try to turn off the machine via my power button, it is blinking like i put it on sleep. Battery is inside the pc and i cannot remove it mannualy. Any help??

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RELEVANCY SCORE 73.2

I am willing to upgrade my yoga 500-14ISK RAM to be 4 gb? I have noticed that in hardware manual my laptop memory can be upgraded to max gb. I have two option to buy: 1. Corsair RAM with spec: 8GB DDR3L 1600MHz PC3-128000, 1,35V, SO-DIMM; https://www.amazon.com/Corsair-CMSO8GX3M1C1600C11-1600MHz-PC3-12800-204-Pin/dp/B00EHJ5U0K/ref=sr_1_1... ;or2. Samsung RAM with spec:https://www.amazon.com/M471B1G73EB0-YK0-equivalent-Certified-DDR3L-1600-PC3-12800/dp/B01N8WTIPQ/ref=... Based on your or friend's experience, which one that will be compatible with my lenovo yoga 500-14isk? Will both of them work to my laptop? Please help me.  

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RELEVANCY SCORE 73.2

Hi! I recently bought a Lenovo Yoga 710-14isk in France which comes with a charger known as "Wall charger" : this one http://www3.lenovo.com/us/en/accessories-and-monitors/chargers-and-batteries/chargers/PWR-ADP-BO-65W... I'm moving to Canada next month for 2 years and I would like to know if this charger can be turned into a US / Canada charger by changing only the wall plug? It seams that the plug can be separate from the rest of the chaeger but I didn't find how.I didn't find on the lenovo store any plug to replace my french plug as well. Do you know if something like that exist and where I can find it?If not I guesss it's easier and cheaper to buy only a universal plug adapter, but since I'll stay in Canada for a long time, a proper integrated solution seems better for me ! Thank you for your help ! 

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RELEVANCY SCORE 73.2

Hello , I want to change the ssd to 256gb. Possible?  Samsung 960 evo 500gb possible?Machine knowledge ;Lenovo Yoga 710 14isk  , 256gb M.2 SSD, 8gb Ram . Thanks 


























sata 3 m.2.JPG ?25 KB

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RELEVANCY SCORE 73.2

Hello,I've been experiencing some terrible fan noise, now for the third time. I had the fan replaced twice and the noise keeps returning after a month or so.The main problem is the quality of the fan, it just bends and then touches the "frame".Anyone experiencing the same? or I'm just an extremely unlucky person with two bad fans?I'm looking for a longlasting solution, I cannot replace the fan every month.cheers

A:Lenovo Yoga 500-14ISK fan issues

I have the same device since almost 2 years and I never had such issue with it.

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RELEVANCY SCORE 73.2

I want to extend the drive from a 256GB drive  to a 500GB SSD. To my surprise I saw that the laptop is designed to only take 5mm drives by default, so my Sandisk SSD could not fit. As per another post on this forum I tried to remove the foam around the drive bay to make some more space but it still wasn't enough. I can screw the cover back on with some effort but the bump from a 7mm drive is too much - The laptop basically wobbles if you put it on a table. Plus, I don't feel particularly safe knowing my SSD is being crushed by its surroundings. To me it looks like there's nothing I can do to place a 7mm high drive. But I was also unable to find any decent solution for a 5mm drive. I could only find some old models all of which were unavailable or had a ridiculous cost. Any suggestions on how to proceed?

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RELEVANCY SCORE 73.2

Hi! I recently bought a Lenovo Yoga 710-14isk in France which comes with a charger known as "Wall charger" : this one http://www3.lenovo.com/us/en/accessories-and-monitors/chargers-and-batteries/chargers/PWR-ADP-BO-65W... I'm moving to Canada next month for 2 years and I would like to know if this charger can be turned into a US / Canada charger by changing only the wall plug? It seams that the plug can be separate from the rest of the chaeger but I didn't find how.I didn't find on the lenovo store any plug to replace my french plug as well. Do you know if something like that exist and where I can find it?If not I guesss it's easier and cheaper to buy only a universal plug adapter, but since I'll stay in Canada for a long time, a proper integrated solution seems better for me ! Thank you for your help ! 

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RELEVANCY SCORE 73.2

HiAnybody who know if my Lenovo yoga 710-14ISK 8 i7 8gb 256 can run from a 1TB SSD? I plan to clone and change the original 256 gb ssd m.2 to a SanDisk x400 1TB. However, I have seen som comments on that the Lenovo doesn't support than big SSD? Anybody who knows?   

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RELEVANCY SCORE 72.4

Hi. Can anybody advice me if its possible to replace the original ssd on my Lenovo yoga 710-14ISK i7 6500U 8G RAM 256G SSD with the SanDisk X400 1TB? Will it fit, will it give the computer the same speed and smoothness in work as the original SSD gives? And how can I boot the computer on the new SSD? Thanks for any help.

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RELEVANCY SCORE 72.4

Hello. I from Belarus and sorry for my bad English.I write in this forum because our support couldn't help me. So, I bought a yoga in February. This lapton is wonderful. I choice it for a very long time because for me it was a very important and expensive thing. But.. in april this happened. At first everything was invisible, but every day more and more.I'm studying for a programmer and for me it was unpleasant. Most of all it was a pity that I chose the laptop because of the convenient keyboard. I writing in support, but they said, that I'm need to go to the service center. But he is 400 km away from me. They said, that I need to wait for evaluation and repair time. I can not afford it financially.Now I looked through many forums, this problem turned out only for me. It's very insulting.I know that you do not do such trifles. Just you last chance not to be disappointed in the purchase. Help me please. Thank you for attention!

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RELEVANCY SCORE 72.4

Yesterday my laptop stopped charging and I don?t know what to do... please help me!!

A:Lenovo Yoga 700-14ISK - Battery not charging

Does one have a multimeter at hand? My first area to troubleshoot would be checking the charger tip for accurate voltage and if that shows good I would follow up with the actual charge port in the laptop (may be janked-up/broken).If one can boot to OS: Go into device manager and uninstall all battery related "drivers" and reboot... may give joy?

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RELEVANCY SCORE 72.4

I have Lenovo Yoga 500-14ISK with Intel Core i7-6500U CPU and NVIDIA GeForce 940M GPU. Today when I was playing Rocket League on it while monitoring the temperatures I've noticed that the CPU temperature was max. 94 Celsius degrees and GPU temperature was max. 82 Celsius degrees. This is actually quite hot. Is it normal in this laptop? Are these temperatures safe to it? I was so scared by these temperatures that I've uninstalled that game from my laptop.

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RELEVANCY SCORE 72.4

Hey guys, please advise what to doMy Lenovo yoga 510 (14ISK) was charging normally whether on or off but now itsi been a week that's ehat is happening: - when on and plug the charger the light of the battery blinks and so charging starts when the light is on and stops while off and this cycle is repeated every 2 seconds almost.- while off nothing of this happens and it charges normally! Any help please? 

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RELEVANCY SCORE 72.4

Hi all I recently purchased the aforementioned Lenovo model 2 and a half months ago (around May 5). While I love the tablet, I am currently experiencing keyboard issues. When I pressY key or the number 6 I get the number y and 6 (y6)T key or the number 5 I get the number t and 5 (t5)Hyphen '-' key or the left square bracket '[' I get left square bracket and hyphen ( [- )Equals '=' key or the right square bracket ']' I get right square bracket and equals ( ]= ) Output in parenthesis   The caps lock button works, but it also mutes the sound on the device. The mute key works, but also puts the keyboard in caps lock.The backspace button does not delete any previous text - it takes me to the Windows Lock Screen. Ironically, when typing my password at this screen the backspace key works (go fig). When pressing the volume up key, the sound goes down.  When I press any of these keys [-]= alongside shift in an attempt to produce the alternative key output (e.g. capitalizing the key or alternative symbols) the key is unresponsive. Such as the case of t and y - there's no capitalization when holding shift or caps lock. Keys are not responsive when holding shift. This is prevalent when holding keys and the described earlier in the post. I followed the suggestions listed at the following URLhttps://support.lenovo.com/us/en/solutions/ht103985 And the solutions did not work. The on screen Windows 10 keyboard does work.&nb... Read more

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RELEVANCY SCORE 72.4

I tried to start my Lenovo computer it starts, keyboard lights up and all, the power button light is on, fans boots up. However, the screen is black, the fans will sound occasionally. I tried plugging in another screen but that didn't work. What can I do to fix it?

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RELEVANCY SCORE 72.4

Starting having trouble with my power button last week.1. Would not power on when pressing power button.  When I tried the "novo" button, it does goes through System Recovery menu and I can do a normal startup.2. Today I disconnected the battery.  I plugged the power cable in and was able to successfully use the power button to start up.  Upon shut down, the power button does not work again unless I unplug power cable, then re-plug it in, then power button will work (just once, then have to repeat steps above).3.  If the battery is plugged in, the power button does not work in either battery only mode (battery shows good charge) or when the battery and power cable are connected (hitting 'novo" button - System Recovery menu comes up and I am able to go through Normal StartUp option again, on recovery menu). Not sure what is going on here or how to resolve. 

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RELEVANCY SCORE 72.4

Hello, My Lenovo Yoga 700-14ISK has stopped working altogether. It was charging and all of a sudden went out and has not turned on ever since. I have tried pressing the Lenovo button on the side and it will not boot up either. When plugged in, none of the lights will indicate that it is charging. I have removed the battery from the inside and plugged it in again and I still have no results. I have found somewhere that I should try removing the CMOS battery but my specific model does not have one, or at least I am not aware of one. It could also just be a connection. The model type is 80QD. If someone can help me with this issue or help me find the CMOS battery/connection that would be great. Thanks!

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RELEVANCY SCORE 72.4

Hi all I recently purchased the aforementioned Lenovo model 2 and a half months ago (around May 5). While I love the tablet, I am currently experiencing keyboard issues. When I pressY key or the number 6 I get the number y and 6 (y6)T key or the number 5 I get the number t and 5 (t5)Hyphen '-' key or the left square bracket '[' I get left square bracket and hyphen ( [- )Equals '=' key or the right square bracket ']' I get right square bracket and equals ( ]= ) Output in parenthesis   The caps lock button works, but it also mutes the sound on the device. The mute key works, but also puts the keyboard in caps lock.The backspace button does not delete any previous text - it takes me to the Windows Lock Screen. Ironically, when typing my password at this screen the backspace key works (go fig). When pressing the volume up key, the sound goes down.  When I press any of these keys [-]= alongside shift in an attempt to produce the alternative key output (e.g. capitalizing the key or alternative symbols) the key is unresponsive. Such as the case of t and y - there's no capitalization when holding shift or caps lock. Keys are not responsive when holding shift. This is prevalent when holding keys and the described earlier in the post. I followed the suggestions listed at the following URLhttps://support.lenovo.com/us/en/solutions/ht103985 And the solutions did not work. The on screen Windows 10 keyboard does work.&nb... Read more

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RELEVANCY SCORE 72.4

Hello, I have seen a second-hand Lenovo Yoga 700 14iSK i77-6500u on the interweb but it's got a Spanish keyboard and I was wondering if I fitted the keyboard from my recently broken down same Yoga type but with its UK/US keyboard whether it would work?  I'm guessing it won't but I'm sure someone on here will know for sure. Thanks 

A:Lenovo 700 Yoga 14iSK with a Spanish keyboard

I meant the i7-6500u CPU not i77!

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RELEVANCY SCORE 72.4

The specification of this model when I bought it said "1x DisplayPort (combo with HDMI)".However I have tried to connect my Displayport monitor and it does not work. There is no technical documentation and the Lenovo call centre were unhelpful and then hung up on me.  

A:Lenovo Yoga 710-14ISK 80TY Displayport

How are you connecting the Yoga to your monitor? Using which cables?

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RELEVANCY SCORE 72.4

Hi My laptop is just 3 months old, has been working fine up till  now. All of a sudden it won't connect to wifi, or it will for a second then go off again. Yesterday all options for wifi went completely missing, in the toolbar on the bottom right hand side, the icon for wifi had dissappearEd and when I went into settings,wifi settings had gone from there too. The icons are back now and I could connect to my wifi, but it says there is no Internet connection. There is Internet through the wifi though because I'm using my phone on the wifi!! I tried to disconnect from the wifi and economy again but it has been trying to connect to the wifi for the last 10 mins! Help!!!! Thankso Jamie 











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A:Lenovo yoga 500 14isk not connecting to wifi

Hi Jamie,
 
Welcome to Lenovo Forums.
 
Please update the WLAN Drivers & reboot the system. 
 
Intel WLAN Driver for Windows 10 (64-bit) 
WLAN Driver (Liteon, Realtek, Broadcom) for Windows 10 (64-bit)
 
Hope this helps. Let us know how you get on.
 
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 72.4

My keyboard stopped suddenly working. First the mousepad froze and when I got it working I realized that the keyboard isn't working. When I try to click anywhere it immediately starts typing "zzzzzzz..." and won't stop. I am currently using my laptop in tablet mode. I was able to type a, q and 1 when holding down the letter z, but I updated the bios and now nothing works (I was previously also able to 'disable' the letter z, when holding it down with the buttons next to it). Could it be possible to fix the problem or should I give up and take it to repairs?

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RELEVANCY SCORE 72.4

My keyboard stopped suddenly working. First the mousepad froze and when I got it working I realized that the keyboard isn't working. When I try to click anywhere it immediately starts typing "zzzzzzz..." and won't stop. I am currently using my laptop in tablet mode. I was able to type a, q and 1 when holding down the letter z, but I updated the bios and now nothing works (I was previously also able to 'disable' the letter z, when holding it down with the buttons next to it). Could it be possible to fix the problem or should I give up and take it to repairs?

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RELEVANCY SCORE 72.4

I Have Recently Purchased Lenovo Yoga 510 - 14ISK  Configuration  Intel i3 - 6006u 2.00 Ghz 4 GB RAM1TB Hard Disk2GB Shared Graphics ( Intel HD Graphics 520 ) I Have Some Problem With The Display Sometimes, It's Hardware Or Software I Don't Really Understand Please HelpSome Sort Of Color Lines Appers When I Put Laptop Into Sleep Or Wake Up The Laptop Its Not Even 20 Days I have Purchased It ! I Really Don't Know What The Problem Is ?Do I Have To Replace Or Thats The Software Issue And Also Some Time My Processer Details In DX Shows N/A I Have Attached The Picture Of My Laptop In Which Display Is Having That Problem

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RELEVANCY SCORE 72.4

My Lenovo is brand new, hardly used it, but still it's working super slow. it takes forever to turn it on, and its very frustrating. any advice?

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RELEVANCY SCORE 72.4

Hi everyone.I have a yoga 500 14isk. I turned my computer win 8.1 but i have a driver problem.ACPI\VEN_INT&DEV_344B is  intel serial GPIO host controller-INT344B. i fave founded his driver from other forum sites.i installed but i have a problem installing progress.i cant found this driver from original lenovo forums or driver site.i think  i can found the driver from orginal sites this problem will go.i have a two drivers morePCI\VEN_8086&DEV_9D3A&SUBSYS_382817AA&REV_21-Intel(R) Management Engine InterfacePCI\VEN_8086&DEV_9D60&SUBSYS_382817AA&REV_21-Intel(R) Serial IO I2C Host Controller

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RELEVANCY SCORE 72.4

Hi, I have a Lenovo Yoga 700-14ISK.Recently when I turned on it, suffer an overheating fault, with smoke.When I could inspect the motherboad (BYG43 NM-A601), I found a component burned (photo is added).Now when I turn on the Laptop, it seems run, but the screen remains black.I removed the damaged component, identified as Q25. To replace it, I need to know the data of this component.Could anyone help me? Diagrams of the mainboard?Any othe suggestion to chek any other probably faulted components?Thanks a lot in advance.RegardsRuben

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RELEVANCY SCORE 72.4

Hi,Can I upgrade my Lenovo  YOGA 700-14ISK to 16GB RAM? (Now I have 8GB)Can you recommend me which RAM should I buy?Thanks













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A:Upgrade RAM for Lenovo YOGA 700-14ISK to 16GB

You cannot upgrade the memory.  There are no slots; memory is chips soldered to the motherboard.
 
I read it too fast and answered for a 11" model.  You need DDR3L 1600.  You can replace your 8GB DIMM with a 16GB one.  Most brands work, but avoid those with the word "value" in them.  If you buy non-Lenovo memory, always confirm the seller's return policy.

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RELEVANCY SCORE 72.4

Hi guys,  Got my yoga last month and it's been okay, bit slow to load from sleep but it's done the job. Only thing is its now in a permanent sleep mode. I've tried re-charging it from zero battery, hard reset, putting the lid up and down, combining that with hard reset too. what to do? Do I have to send it somewhere? Obviously I don't want to open the thing up, I'd rather leave that to a professional. cheers.

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RELEVANCY SCORE 72.4

Hi, I have a Lenovo Yoga 700-14ISK.Recently when I turned on it, suffer an overheating fault, with smoke.When I could inspect the motherboad (BYG43 NM-A601), I found a component burned (photo is added).Now when I turn on the Laptop, it seems run, but the screen remains black.I removed the damaged component, identified as Q25. To replace it, I need to know the data of this component.Could anyone help me? Diagrams of the mainboard?Any othe suggestion to chek any other probably faulted components?Thanks a lot in advance.RegardsRuben

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RELEVANCY SCORE 71.6

So, I've had some instances, where I'm doing something on my laptop, and then my computer screen suddenly blacks out for less than 1 second, and then turns on again. After that, I would get a notification that the Intel HD Graphics 520 driver on my PC has crashed and recovered. Then I decided to do a hardware scan, found that the Mathematical Operations Test in Video Card failed, and got the code WVC007002-UL7CAF. I thought the failure would be the cause. Therefore, how would I fix it?

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RELEVANCY SCORE 71.6

Hey all, I have seen this issue crop up in quite a few places but I have unfortunately never come across a solution which solved my issue. After having my laptop for just over 6 months I finally decided enough is enough and collected information from around to internet to try and solve my issue. The reason I decided to pesued this is that I work for a games company in the tech department and their games runs on laptops over 10 years old with specs that make the Yoga 700 look like a super computer.  What issue? Running the lenovo solutions centre hardware checker on and Lenovo Yoga 700-14ISK will fail on the mathematical operations test. Why is this an issue? For normal use, this is not much of a problem, I have seen reports of other users black screening persistently but I have never personally experienced this issue. It's mostly an issue if you play games with graphical post processing such as ambient occlusion or anti aliasing. You will most certainly black screen a lot.  Dilema. if you're like me, you have tried to install all the graphics drivers under the sun with no prevail. Every time you check your graphics drivers' dates they insist they are up to date with the latest driver from the 18th of December 2015. We all know this is not the case. This is windows 10's handy dandy "KEEP EVERYTHING UP TO DATE AND STABLE" feature, which unfortunately is a double edged sword.  Solution! 1. You have probably just accepte... Read more

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RELEVANCY SCORE 71.6

Hi, I've been experiencing an issue since the re-installation of Windows 10 on my lenovo yoga 510-14ISK. When I flip the computer to a "tablet" position, I face two problems :1) the tablet mode in windows 10 won't want to activate itself automatically2) the manual keyboard and the trackpad aren't disabled which is very very annoying I did not have those problems on my previous installation of Windows 10 (same version).I've tried to update my pilotes, as well as restarting my computer sevral times but the problem is still here... Anyone has a guess ? Have a great day.

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RELEVANCY SCORE 71.6

My laptop came with the intel 3165ac.  I upgraded to a BCM94530ZAE, which is working.  I want to know if I can change to the BCM94352Z Lenovo FRU 04x6020.  The BCM94350ZAE Lenovo FRU 00jt493 that I have now doesn't support what I'm trying to do but the BCM94352Z does. Thanks!

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RELEVANCY SCORE 71.6

Hi,I reinstalled windows and wiped all partitions, because I thought I wouldn't need the anymore and wanted to get rid of the bloatware.But the support page for the 710-14ISK seems to be missing some drivers, like the paper display driver, or onekey software. It would be really nice if someone could list the drivers and software that came preinstalled or could even dump the driver to something like google drive. Thanks for any help.  

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RELEVANCY SCORE 71.6

Hello, I've had this lenovo yoga 710 for only a few months now and on multiple occasions, I've gone to open my camera/skype call, and I get a black screen, that says, "We Can't Find Your Camera". Now, I've read about a million posts about solutions to similar problems, but can't seem to get anything to work.When I go into "Device Manager", there are no camera drivers under "Imaging Devices" or "Sound, Video, and Game Controllers". So I looked it up, and everything I read says to go to the lenovo website, find the right camera driver for my specific computer, and download it. Well, I've tried that with a bunch of different camera drivers including the "AzureWave, Bison, Chicony, Liteon" one that is supposedly the right one for this computer, and after hitting "install" and "finish", I get a pop-up "error" message that simply says, "No device found". I've uninstalled and reinstalled lenovo "easycam", but it says the same thing -- "Can't find device", etc.Any suggestions would be awesome, I've only had this laptop for a few months and this has happened at least 4 or 5 times now and it's really becoming quite the aggravation when trying to video chat with family from college.Thanks in advance!

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RELEVANCY SCORE 71.6

Dear Colleagues, I have a Lenovo Yoga 500 14ISK 80r5 and have tried to replace my old 500 gb HDD with a 250 gb SSD driver. I clone the HDD to SSD without any problem and suddenly i format my old 500 gsm HDD :/ After 1 week I needed to recover my computer. Because i installed a game which is build in 2006 and my computer has crashed down. I dont know why but I faced with a Blue screen while i restart my computer. I tried to recover back but suddenly as i format my old HDD i dont have the old recovery datas. My question is is there any possibility to download the Lenovo recovery datas which can shape my new SSD driver like the old one? I mean making the right seperation for the datas and drivers like C:\, D:\ etc to be able to use the NOVO button. thank you very much for your kind help.

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RELEVANCY SCORE 71.6

My Yoga-510 come with an AMD Radeon R5 M430 (2 GHz), which is not performing super well for games.I just wanted to know if it is possible to change the graphic card?Thanks in advance!Cheers

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RELEVANCY SCORE 70.8

Touch screen on this model stopped working a few days ago.All drivers updated on Lenovo website.In device manager in human interface devices there is no Touch screen HID listed.I have tried the Scan for hardware changes and this does not work.Where can I download and install a touch screen driver from?Thanks

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