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How to fix "Current Pending Sector Count" on WD External Drive

Q: How to fix "Current Pending Sector Count" on WD External Drive

Hi,
I bought a WD Passport 1 year ago, and I've tried to test it by HD Tune Pro and Hard Disk Sentinel.
And result are listed below:





How could I fix this error? I feel my drive doesn't work softly anymore
Thank you so much!

RELEVANCY SCORE 200
Preferred Solution: How to fix "Current Pending Sector Count" on WD External Drive

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A: How to fix "Current Pending Sector Count" on WD External Drive

What does "work softly" mean?

https://kb.acronis.com/content/9133

which says:

"Current Pending Sector Count S.M.A.R.T. parameter is a critical parameter and indicates the current count of unstable sectors (waiting for remapping). The raw value of this attribute indicates the total number of sectors waiting for remapping. Later, when some of these sectors are read successfully, the value is decreased. If errors still occur when reading some sector, the hard drive will try to restore the data, transfer it to the reserved disk area (spare area) and mark this sector as remapped.

Recommendations

This is a critical parameter. Degradation of this parameter may indicate imminent drive failure. Urgent data backup and hardware replacement is recommended."

You could run checkdisk and see if the number changes.

Or you could reformat, which is a drastic step and may not help.

Or you could adopt a policy of "watchful waiting" and hope. Hope that it doesn't get worse, while keeping your personal data backed up elsewhere.

Or you could throw in the towel and buy a new drive now, if this is causing you to lose sleep.

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RELEVANCY SCORE 134.8

Hi all.

I had a failed backup on my laptop with Acronis True Image today. Tried a second time, and same thing.


I then loaded Crystal Disk and it shows a warning with current pending sector count in yellow.

Same with HDD Tune

I then did a chkdsk and it replaced some bad clusters to do with a game iso.


I uninstalled the game and deleted the game iso. Then ran Acronis backup again and it successfully backed it up this time.
Checked Crystal Disk again but still the same warning.
So I'm wondering what the implications are of the current pending sectors and if it's repairable? I also don't know if the backup failing was due to those bad clusters that were later replaced. Thanks for any advice
Oh,I should mention that this backup was after an Acronis restore, and I had used killdisk to wipe the drive before restoring. In fact, I've used killdisk a lot on this drive, could that have created the issue?

A:Current Pending Sector Count

The pending sector count warning doesn't necessarily mean the drive is dying but you should continue to monitor the situation. If it starts to increase, this could indicate an internal problem and the drive would need to be replaced.

The drive shipped with a certain fixed number of "spare" sectors. The warning presumably is telling you that you are seriously dipping into that stockpile of spares.

You could always run Western Digital's drive utility on the drive to get another opinion.

I'd just make sure I had backups and keep an eye on any changes in those SMART numbers. Nothing wrong with replacing the drive right now if the expense is not a big issue for you.

I don't know anything about killdisk.

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RELEVANCY SCORE 134.8

as the subject states, lve noticed a couple show up (l only ran the program that picked them up for amusement as l was using it for another drive after being recommended to trying [crystaldiskinfo] and thought for amusement ld trying running it on my main system).

2 drives seem to show up as having the issue, if lm reading the values right one drive has 3 (with loads of prior zeroes) and the other 1 in the raw values (the the one that has 1 in its values also has 1 within the uncorrectable sector count).

l have run scandisk to recover bad sectors and it didnt find anything, tho l wish there was a program which would quickly search the correct area and fix it without having to clear the drive (which is currently not an easy thing to do considering l dont have much backup space or time to spare to do any long scans like zero filling).

A:Current Pending sector count

nothing to worry about really.
once you're hitting a reallocated sector count of say 20 it's time to swap the drive.

you can run seatools if you're still concerned.

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RELEVANCY SCORE 133.6

Hello there!
My computer began acting up yesterday so I ran some diagnostics and found out that my HDD had some problems. DiskInfo tells me that there are 122 Current Pending Sector Count and 10 Uncorrectable Sector Count and HD Tune's health scan had around 5% damaged blocks. I've used HDD Regenerator yesterday (and I should mention I had ~80 C.P.S.C back then) and after that I had around 2 or 8. Now It's a lot more, 122. I've backed up my important stuff and I'll try to zero write it. I'm just curious, can I save my hard drive or do I have to RMA it?

My HDD is a Western Digital Blue WD10EZEX 1TB 7200Rpm. I've owned it since I built my custom PC back in 2013, 23rd May, so it's not that old. Thanks for the help!

A:HDD WD Current Pending Sector Count Problem

Hello Legendary431!

Usually when so many bad sectors and issues turn on the hard drive, it's best that you don't use it any more. A certain software, like the WD Data Lifeguard Support, could be able to help by “fixing” the bad sectors, as in isolating them so that the disk doesn't write to them any more. But once bad sectors occur, they will happen again, despite the fact how many times you try and fix them.

Since you've already had your information backed up, I would suggest you go for it and RMA the drive. These links will help you to do that.

WD Support – Warranty check:
Support Answers

WD Support – Warranty Policy:
Support Answers

Best of luck!

CK_WD

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RELEVANCY SCORE 133.6

Today i decided to look at S.M.A.R.T result and found this error called current pending sector count and its raw value is showing 8.

Here's a screenshot,
How can i fix this? or this hd is dead?

Crystaldiskinfo Results,
Thanks,
Ninetailz

A:Current pending sector count error

Hello Ninetaliz

http://www.hdsentinel.com/smart/smartattr.php
Count of unstable sectors: Count of unstable sectors, these pending sectors may be remapped to the spare area.
Critical attribute

Give this free (for personal use) program a chance: HDDGURU: HDD LLF Low Level Format Tool

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RELEVANCY SCORE 133.6

Hi,
I have scanned my Hitachi hard drive with HD Tune Pro and it found 2 damaged blocks - in S.M.A.R.T the Current pending sector count became 2. I have used Hitachi Drive Fitness test and erased the disk. Then I scanned it with the Advanced test and it completed successfully. After that I have preinstalled my OS and scanned the drive again - this time no damaged blocks! But in S.M.A.R.T the current pending sector count is still 2?! Why is that so? Should have these sectors been reallocated to the spare area?

Thanks!

A:Current pending sector count - Hitachi

Have you tried this, too see if there are any files hanging about...

Disk Check

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RELEVANCY SCORE 132

Hey. I could goto the WD forums but I trust this forum more

I am an intermediate user however not with hdds. I will write my scenario in note form to cut down on blabber.

Random check on CrystalDisk revealed 1 Current Pending Sector Count on my 3 TB WD My Book External. Showed in HD Tune and WD Data Lifeguard Diagnostics too.
Ran error checking multiple times with all combination of ticks, following results each time:
1 CPSC showed on CrystalDisk, HD Tune and WD DLC, quick test passed on this.
1 CPSC showed on CrystalDisk, HD Tune and WD DLC, quick test failed, extended test failed (too many errors)
Ran chkdsk /r in command prompt
1 CPSC showed on CrystalDisk and HD Tune. No errors on WD DLC and both tests passed.
Zero wrote disk with HD Tune.
No errors shown in CrystalDisk, HD Tune, or WD DLC. The quick test passed and I am currently doing an extended test. (Could not wait any longer to post here haha)
So thats where im at now. Does this disk appear to be fixed then? Or (newb theory) will this error show up again once my disk tries to write to that sector?
Don't want to use the disk again if its just a short matter of time.

Many Thanks in advance

A:Can Current Pending Sector Count be fixed permanently? (WD)

I'm no expert either, but it would appear the bad sector has been sent to the sidelines and replaced by a good sector off the bench. That's why you are currently getting no errors.

Your hard drive has a fixed and limited number of good sectors on the bench.

However, you say "if its just a short matter of time."

I think it was Keynes who said, "in the long run, we are all dead".

He was right and that applies to your hard drive as well.

Reasonable people can differ on the meaning of and dividing line between "short matter of time" and "long run".

I've heard there is a tendency for one bad sector to be a sign and that you are more likely to develop new bad sectors than someone who never had the first bad sector.

Dunno if that's true.

It shouldn't matter. You should always assume your hard drive will fail completely in the next 10 seconds and know what you will do when that happens. When that happens, not if it happens. Because Keynes was right.

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RELEVANCY SCORE 132

Hello,

I seem to be having problems with all my drives in a single computer.
I noticed last week since I was getting read errors trying to move files from those drives.

After running crystaldiskinfo I found out that my 3tb usb drive(3rd one in log below) had 73 current pending and uncorrectable sector count.
Tried chkdsk but it didn't fix the problem.
I resigned myself to replacing the drive, but before that, I did a full format(took about 30 hours).
After the format all errors were gone and the drive has been behaving just fine since then.(about 3 days)

Since then my 3 other drives on the system have been getting the same kind of errors too, they we're perfectly fine a week ago.
I have 2 listed below, the 3rd one is undergoing a full format and I have a feeling It'll be just fine after the format.
I'm having a hard time believing that all four drive witch were all bought at different times would all be failing at the same time.

I use that computer as a server, the drive contain media files(movies, tv show) and basically serves 2 HTPCs in the house.
I encode video with it too almost 24/7 for the last 4-5 months and sometimes it's used for light web browsing.

The 2 HTPCs and the server are networked using an ASUS GX-D1081 gigabit switch
I was suspecting a faulty RAM stick, I ran memtest and it ran just fine through a full pass.

What other avenues should I explore to fix my problem.
There seems like something else is going on here besides my drive... Read more

A:Current pending/Uncorrectable sector count on all drives...

That might be a possible driver issue. Have you tried to check IRST drivers for possible updates?
 

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RELEVANCY SCORE 115.2

Hello.

In the last month my computer started getting really slow from time to time. It's slow for a few minutes and then gets back to normal speed. Even opening a folder is slow sometimes. So, because i has on exams this last month i didn't do anything to windows because i have ubuntu too, and it was working great, so i started working there. Well, from time to time, ubuntu said something about a /tmp folder that was missing, but he would always correct it. So today i was going to format windows, but then i read an article about bad sectors on hardrives and i went to CrystalDiskInfo program, ran it, and it gave me an alert about (C5) Current Pending Sector. Because of that i went to WD page and download Data Lifeguard Diagnostic for Windows, i ran the extended test on my drive but after a while gave and error saying "Too many bad sectors". Do i have to buy a new hardrive or can i fix it somehow?

Sorry for any mistakes, English is not my native language.

Best regards.

A:(C5) Current Pending Sector in WD Drive

See if this will help, download this: CrystalDiskInfo - Software - Crystal Dew World and open the program and follow the steps in this snip.



This may give you a little bit of time, but the drive should be replaced soon.

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RELEVANCY SCORE 115.2

Hi. Today I downloaded the new nvidia driver and tried to install it. At the end of the installation, I BSOD'd into code 24. According to bluescreenview, it was related to ntfs.sys. I always download from this drive and then install onto my SSD.

So I went and loaded up HD Tune. SSD is fine, HDD has an error.

I've had that drive for about 3 years now, do I have to throw it away or can I still somehow recover it (so it's useable).

Can I just go to disk management and Full format it, would that fix the bad sectors or at least block the computer from writing/reading to bad sectors in the future?

A:WD drive, (C5) Current Pending Sector

How to perform disk error checking in Windows XP

Chkdsk is just the tool for you. Read the info carefully and then use your command prompt tool to run chkdsk. It will find bad sectors and repair them if possible.

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RELEVANCY SCORE 106.8

My 1TB Western Digital External hard disc is not working. My laptop switched off suddenly while copying files. After restarted my laptop, when I try to open my External hard disc drive(G: \) I'm getting the message as

"Location is not available

G:\ is not accessible
The drive cannot find the sector requested"

The Properties of the drive shows as
Type: Local Disk
File system:
Used space : 0 bytes
Free space : 0 bytes

when clicking My computer->Manage->Disk Management(under Storage in left side), I can able to see my External hard disc drive(G: \). The File System shows as "RAW" before it was NTFS, % Free as 100% but I got around 1TB data. Also I checked in different laptops but it shows the same error.

And finally I checked with "Data Lifeguard Diagnostic for Windows", it passed the test.

I'm so afraid about my datas stored in the hard disc. All my projects, photos and many important files stored in that hard disc. I dont know what the problem is. I cant find any solutions in Internet. Please help me to solve this problem. Thanks in advance.
 

A:"The drive cannot find the sector requested" - External hard disc is not working

Hey Allen. I would call Western Digital support and see what they say.Since you have data on it you need, I wouldn't play around with it, get some answers from the drive makers, and as is always said, have important data backed up in at least 2 different places, with at least one being to CD/DVD.
 

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RELEVANCY SCORE 105.6

Hi!
I'm really curious about hard drives and what is considered an "iffy" reallocated sector count in terms of hard drive longevity (is she ready to blow? ). My ancient Toshiba Satellite A205 Vista home basic 32bit SP2 was misbehaving when I took it to a hot, humid climate and I was sure it was on its last legs. I bought a newer Toshiba which is now having trouble and now my old Toshiba is running GREAT (back in cooler climate), with a little love I am trying to keep it alive as long as possible as it seems indestructable! Dropping it! Slamming the lid shut! Years banged about in Brasil and Africa! Ant colony invasions! TSA numbskull handling! Diskcheck is fine, harddrive says fine, but what of this reallocated count?

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RELEVANCY SCORE 103.6

Hello buddies,
I have a 300gb WD EIDE Internal Hard Drive . It is quite old (more than 2 years old). I did not know about the S.M.A.R.T things before I bought a new 500gb WD hdd. I installed the new drive as my primary drive (to boot from) and then downloaded some utilities to check my hard disks speed as I was feeling a bit of down grade in the older hard drive speed.

HD Tune highlighted the "Reallocated Sector Count" SMART attribute of the older 300GB hard drive. It gave me following data:

Current: 175
Worst: 175
Threshold: 140
Data: 198

After searching a bit on net I came to know that this actually shows bad sectors on the hard disk. I also learned about Zeroing the drive that it may get the values back to normal (I dont know how it does or maybe its not true). So I backup-ed my data and zeroed the drive but now when I check it in HD Tune (or any other such utility like Everest and Active Smart), it still shows the same data.

Can anyone please suggest me what should I do? The hard disk after zeroing the drive, is showing "Un Initialized State" in disk management.

Will be grateful,
John Wright.
 

A:"Reallocated Sector Count".. What to do?

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RELEVANCY SCORE 101.2

HI

One of my external drives (WD) appeared a warning in SMART status:
C5 Current Pending Sector Count
Current = 200
Worst = 200
Threshold = 0
Raw values = 1

If this is repairable problem, what is the best tool to repair this?

A:How to fix current pending sectors on external drive?

Hi,

Run a chkdsk /R on this drive, and then post back the results.

Regards,
Golden

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RELEVANCY SCORE 91.2

I recently built a call log database in Access 2007 for my team to use when calling agents on our top errors we see from a vendor's error report. My boss is requesting a report to see how many items have been resolved

I have a query started and I am trying to complete this task in a single query (if possible) instead of several queries (as I've done for a couple other things).

I have 3 tables I'm using: Assignment, AgtInfo and CallLog
Joins as follows: Assignment.st=AgtInfo.agcy_st
AgtInfo.agt_id=CallLog.agt_id

Fields in the results: Assignment.assigned_analyst, CallLog.rpt_mnth, CallLog.resolved

Resolved is a yes/no field. I've done a query that converts the -1 to a 1, so that the sum is a positive number for the "Yes" values. I'm not sure how to enter the expression to subract the "Yes" values from the total number of values (yes/no) to get to my "No" count.

Essentially, I'd like the results to display as:

assigned_analyst, rpt_mnth, CountYes_resolved, CountNo_resolved

Somehow the connection is just not clicking in my brain with everything I've read though searches. Any help is appreciated! Thanks!
 

A:Solved: Access 2007 Query: Return count of "Yes" and "No" values for Analyst/Report M

It is easier to add another column to counf the Nos, use
0 or is null
as the IIf statement and use a 1 to count them
 

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RELEVANCY SCORE 91.2

The hard drive is a Western Digital 320 GB that I've had plugged into this computer before (and worked). Then i got a virus and had to do a recovery of windows.

Ever since then I can't get windows to recognize/show it in my computer. I just "disabled" and "enabled" it in device manager to no effect. I have a C, D, and E drive which are: two partitions on the hard drive, and then the CD drive (respectively).

So i'm stuck, not sure where to proceed since it's obviously not the hard drive itself, I use it on my xbox all the time. What next?

A:External Hard Drive doesn't show up in "my computer" but does in "device manager"

Does it show in Disk Management ? ?
Right clik My Computer...select Manage...then Disk Management.
Find the drive...right clik it and select Properties.
Report back with your findings.

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RELEVANCY SCORE 90.4

I was going through the list of handy free programs ( http://www.sevenforums.com/software/92-free-great-programs-windows-7-a.html ) here on the forum. I downloaded and installed a program called crystal disk. It is showing a "Caution" message due to "Reallocated Sectors Count" being at 199.

How much of a problem is this, and what do I need to do about it?

Thank You,

Jamie

A:Hard Drive Issue - "Reallocated Sectors Count"

Check out the section down on this page S.M.A.R.T. - Wikipedia, the free encyclopedia.
For the definition of Reallocated Sectors Count. It should give you some insight as to what your looking at.
Fabe

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RELEVANCY SCORE 90.4

Hi.
I'm Harsha.

I have a Sony Vaio laptop (Model - VPCEB26FG)
Recently, it fell off a table, and when I restarted it, it wasn't loading windows and I realized it was a Hard disk crash.

So I gave it for replacement at the authorized service centre, they put in a new Hard drive and returned it to me today.

Now I installed windows 7 Home Premium 64 bit, and fedora15.

It says "Hard disk is failing" and says that there are 237 bad sectors under "Reallocated Sectors Count"

Q1. Does this mean this is yet another hard disk failure ? If so, why do you think it happened , I haven't dropped it or anything as such.

Q2. Did the previous drop have some effect on internal circuitry and is that affecting my new Hard drive too ? What is the cure for such a problem ?

A:Hard Drive Issue - "Reallocated Sectors Count"

Why don't you run a chkdsk and see what it finds..and or fixes if anything. I don't know much about your bios but I wonder if it is harboring some info from the last hard drive I don't know..

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RELEVANCY SCORE 86.8

very play Registry settings or Permissions and computer broken........[[[[[XP MODEL S?M?LAR JOBS WORKS TRY]]]]]

play registry before... speed downloads and startup automatic TrustedInstaller.....
System reserved partition FORMAT before... speed downloads and startup automatic TrustedInstaller
now lower dowload speed and   Important a thing the trustedInstaller permission

how take registry current owner TrustedInstaller??
HKEY_LOCAL_MACH?NE AND HKEY_CLASSES_ROOT AND HKEY_USERS ALL,,delete TrustedInstaller and some CLS?D subkeys current owner TrustedInstaller available
how take registry TrustedInstaller?
win 7 64 bit ultimate

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RELEVANCY SCORE 86.4

"Cannot lock current drive" ...and therefore I must schedule scan on reboot.

So how do I lock current drive to go ahead with scan without rebooting first?

A:"Cannot lock current drive" (to do chkdsk scan in cmdprompt).

  
Quote: Originally Posted by pappi


"Cannot lock current drive" ...and therefore I must schedule scan on reboot.

So how do I lock current drive to go ahead with scan without rebooting first?


What is drive letter of current drive? What's on it?

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RELEVANCY SCORE 86

Hi,

I just tried to install the latest iTunes update, but keep getting an error when it tries to access the C:\Program Files\iPod folder.

When I try to access the iPod folder directly through Windows Explorer, I get "Access is denied".

The same happens when logged in with the system administrator account.

When I right-click the folder and choose Properties > Security, the Current owner field shows "Unable to display current owner." And it won't allow either of the listed administrator accounts to take ownership.

When I choose Properties > Security > Advanced > Owner, the Current owner field also shows "Unable to display current owner." And it won't allow me to Edit it either.

I've tried opening the Command Prompt as the administrator, and deleting the folder, but it won't allow me to do that either.

Any ideas on how to forcefully take ownership and/or delete this folder?

A:"Access is denied" - "Unable to display current owner"

Check in the file security tab that there isn't a deny entry for the user group "everybody"

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RELEVANCY SCORE 82.4

So I've been up for hours this morning, fighting with a brand new Seagate 500Gb Extension 2.5" portable hard drive.
While transferring 120Gb of information from the drive to an internal drive, it often stops copying/moving halfway through. It seems to happen mostly on large (1Gb+ files), but has also happened on smaller 200Mb files.
When it stops copying/moving, the destination drive is accessible, but if I try to access the files on the 2.5" it freezes and gives me the not responding message. If instead of accessing the files however, I click on my computer in the same window, the copying/moving resumes!

Prior to discovering this, I had been opening task manager and attempting unsuccessfully to kill the processes, and then explorer, which would close but not restart itself. I then had to open powershell and restart explorer from there.

Unplugging the 2.5" would also stop the hung copy process, and I'm hoping it hasn't corrupted any of my files! (only tried it twice).

The Seagate came default formatted in NTFS, and I'm using W7 64bit. I also have USB suspend disabled.

Any ideas?

A:2.5" External drive "falls asleep"?!?!

i found this program today im using to see how my drives are doing HDDScan
and it has lots of features here are some key things (oh and its free)

Reading and analyzing identity information from ATA/SATA/USB/FireWire/SCSI HDD.
Changing AAM, APM, PM parameters on ATA/SATA/USB/FireWire HDD.
Reporting defect information on SCSI HDD.
Spindle start/stop function on ATA/SATA/USB/FireWire/SCSI HDD.
Reports can be saved in MHT format.
Reports can be printed.
Skins support.
Command line support.
SSD SMART and Identity reports

the feature i found good is in the screen shot automatic acoustic management you may find some useful info for yourself?

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RELEVANCY SCORE 82.4

When I go to Control Panel\All Control Panel Items\Performance Information and Tools and click "Rate this computer", it crashes before it's done.

Desktop Window Manager Sessions Manager is disabled, not running, and the option to start it is greyed out.

sfc \scannow didn't finish, so I ran it at boot using method 1 here: SFC /SCANNOW : Run in Command Prompt at Boot That gave me the error "There is a system repair pending which requires reboot to complete." I rebooted into windows and then back to the disc several times and got the error each time. My computer does not have a pending.xml file.

Since sfc \scannow wasn't working, I tried to do a repair install using this method Repair Install. I ran the compatibility check (by clicking "upgrade" after starting setup) on the windows 7 disk and it gave me this message: "Windows needs to be restarted so necessary changes to system files can be made before continuing."

Restarting, however, does not accomplish this. What can I do? It seems my main problem right now is finishing up whatever Windows thinks it needs to update on a reboot (I've rebooted many times since discovering the message.)

Here are the relevant details from my CBS.log:


Code:
2012-01-11 20:58:27, Info CSI 000005cb [SR] Verifying 25 (0x0000000000000019) components
2012-01-11 20:58:27, Info CSI 000005cc [SR] Beginning Verify and Repair transaction
2012-01-11 20:58... Read more

A:Cannot clear "System repair pending which requires reboot to complete"

Solution ideas:

A. Should I type this after booting to the Windows 7 disk's cmd prompt? dism.exe /image:C:\ /cleanup-image /revertpendingactions There is no pending.xml, so I'm not sure if it would do anything.

B. Or maybe I should do something with C:\Windows\winsxs\reboot.xml?

Here's what it says:
Code:
<?xml version='1.0' encoding='utf-8'?>
<PendingTransaction Version="3.1">
<POQ>
<DeleteKeyValue path="\Registry\Machine\COMPONENTS" name="PendingRequired"/>
</POQ>
</PendingTransaction>

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RELEVANCY SCORE 82.4

Do you have a dual boot of XP and Windows 7 ?

A:Win 7 - Bootmgr has 2 "current" OS in "display order"...how to fix??

Hi,

Bjack try

Code:
bcdedit /displayorder {current}

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RELEVANCY SCORE 82.4

On sfc /scannow
"There is a system repair pending which requires a reboot to complete. Restart windows and run sfc again".

It seems Windows sets somewhere a flag for an unsuccessful and unfinished system file check and repair so the next time the computer reboots it falls again in the circle of "sfc" and "reboot to complete".


Is there any known solution to clear or cancel this? The only solution so far seems to be reinstallation ??


It is clear that if some system files are not intact the whole operating system is compromised.
But there are levels or layers in the OS and it could well be that the OS can still function in a restricted way so other ways of manual repairs could be carried out at least by more experienced users (after examining the sfc log and other logs).

A:Cancel sfc /scannow: "There is a system repair pending which requi..."

Maybe this would work. Have no idea if it will as this was an old XP command.

Open elevated command prompt (run as administrator), type in
sfc /cancel (space between sfc and /cancel.)

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RELEVANCY SCORE 82.4

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2400 @ 1.83GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 1015 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 224 Mb
Hard Drives: C: Total - 57231 MB, Free - 43041 MB;
Motherboard: Hewlett-Packard, 30AD
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled

Hello,

Here's the problem, at least I think it's a problem. I have two account on my laptop: an administrator account and a non-administrator account. I just noticed today that when I open System Information under System Summary it says the following:

Administrative Account:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name MASTER-8BF0B6C4
System Manufacturer Hewlett-Packard
System Model HP Compaq nc6400 (RA252AW#ABA)
System Type X86-based PC
Processor x86 Family 6 Model 14 Stepping 8 GenuineIntel ~1828 Mhz
BIOS Version/Date Hewlett-Packard 68YCU Ver. F.06, 10/25/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name MASTER-8BF0B6C4\Admin
Time Zone Pacific Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 554.91... Read more

A:System info says "activation pending" (30 days remainig) for non-admin account

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RELEVANCY SCORE 82

And when it does, I have trouble with my XP Fax Wizard. What would make the fax service show "stop pending" and how do I start it again?
 

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RELEVANCY SCORE 81.2

I've recovered my video files after being attacked by a virus using easeUS, I've also used a video repair tool to repair my damaged files. I did recover the video clips although the audio has screechy noises. the problem is Adobe Premiere Pro CS6 keeps on telling me that the media is pending. waiting for hours did not help. i really need your help, or else im going to lose my job.
 

A:"Media Pending" Adobe Premiere Pro CS6

editing for language. Please remember this is a family oriented forum.

thanks,

v
 

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RELEVANCY SCORE 81.2

I've recovered my video files after being attacke by a virus using easeUS, I've also used a video repair tool to repair my damaged files. I did recover the video clips although the audio has screechy noises. the problem is Adobe Premiere Pro CS6 keeps on telling me that the media is pending. waiting for hours did not help. i really need your help, or else im going to lose my job.
 

A:"Media Pending" Adobe Premiere Pro CS6

closing duplicate (and editing for language). Please do not start more than one thread for the same error, and please remember this is a family oriented forum. Original thread is at https://forums.techguy.org/threads/media-pending-adobe-premiere-pro-cs6.1176035/.
 

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RELEVANCY SCORE 80.4

Sorry if this is the wrong forum.

Yesterday my external hard drive was working fine. Today I open it and there's a new folder called Pfiles...I am not running linux...and a tmp file. I delete the tmp file and try to delete Pfiles but it won't delete. Weird. So I open one of the folders and see that it's now empty, as are almost all of my other folders and subfolders. My daughter's folder however has her movies on the main subfolder, but subfolders in this folder are also empty.

The hard drive is showing half full...exactly what it should assuming I could access all the files. So what can I do? I've enclosed a screenshot of the Disk Management screen for this drive. Thoughts?

Thanks in advance.

A:Help with external hard drive. Files "missing" but still taking up space on the drive

Hi djfl,

External Hard-drives come in different types, some of them are, External storage devices and Automatic back-up devices.

If it is an automatic back-up device then data might be backed-up on the External Hard?drive without user intervention.

If it is an External storage device the files might be hidden. This could be the reason why the external Harddrive is showing half full. We can check if the files are hidden, please use the following link for detailed instructions to unhide folders: Hidden Files and Folders Option - Add or Remove

Please revert back for clarification.

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RELEVANCY SCORE 78.4

Hi guys. I'm new here. I've tried to read all the discussion about how to fix the unallocated hard drive but I just can't understand it as the cases were pretty much different than I'm facing of.

Here's my problem.
Yesterday my external hard drive seems normal, everything is fine, until there's a blackout and I have to put "sleep" to my laptop. After the power got back, the hard drive suddenly gone and when I check the list of drives under "Disk Management", it showed up as "Disk 1 - Unallocated".

(I've attached screenshots here for your viewing)

My external hard drive is WD My Passport 1TB. It contains a lot of valuable data I cannot afford to lose. I really hope there's a way to fix this, and once I get back all of those precious data I will buy another HD to transfer them ASAP because I cant let this happen to me again.

Your help is so, very much appreciated.
Any questions regarding my problem, let me know. I'll provide all of the details you guys need.

NOTE
1) I've tried TestDisk but on the "Analyse" process, it says "read error"
2) I've changed cable, but the situation remains the same.
3) I've tried Recuva, but it doesnt recognize my external drive.

A:WD EXTERNAL HARD DISK 1TB suddenly "unallocated" and "not initialized"

Hi!

First don't mess up with the WD drive settings.. download partition wizard 7 (its free)..then .. open it ..click wizard(menu) .. select partition recovery wizard.. and it will find the partitions on it i think.. that way you can recover your partition that has been lost.

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RELEVANCY SCORE 78.4

With EaseUS Backup Tool, I've cloned these two partitions ("System Reserved" and "C") to same-sized partitions on a external HDD ("X" and "Y"). Picture tells it concisely:
How to make drives "X" and "Y" boot-able?

In "Disk Management", I've noticed these partition labels missing:"X" (or "System Reserved") is missing System label,
"Y" (or "OS") is missing Boot, Page File and Crash Dump labels

Thank you!

A:Both "System reserved" and "C" partition cloned to external HDD: boot?

You cannot boot Win7 on external HD, unless it is connected via eSATA.

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RELEVANCY SCORE 78.4

Can someone tell me how I can change my external drive to "Removable Drive" designation?
I have a Western Digital 80GB USB-2 drive and I am using Win XP.
Thanks.
 

A:Change External Drive to "Removable Drive" designation

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RELEVANCY SCORE 78

I've been getting the "delayed write failed" error message every time I try to backup a DVD with DVD Shrink to my externail USB hard drive. I've backed up a good many DVDs this way, and haven't had this problem before. Meanwhile I continue to be able to copy other, somewhat smaller files (180MB vs 4GB in DVD Shrink) to the drive without any trouble.

When the error message appears it seems that the computer suddenly no longer recognizes anything on the external drive. Sometimes it still recognizes that the drive is there, even tells me how much space is used up on it, but when I look at the files in Windows Explorer, the files show up as empty, or not at all.

When I try to safely unplug the drive, I'm told there's a problem with ejecting the drive, that it can't be stopped right now. I've waited for several hours to be allowed to stop it, but keep getting the same message. I usually turn off the computer and finally unplug it. When I plug it back in, it sometimes autoplays and all the files are there, sometimes it's not recognized at all until I unplug and plug it back in repeatedly.

I've looked online and there are so many people having problems with that error message, I can't make heads or tails of the issue. The only thing I've tried from the Microsoft site is that I turned cache writing off for the external drive (not the internal one) under policies, which I thought is supposed to make it possible to unp... Read more

A:"delayed write failed" during dvd shrink on external hard drive

I would upgrade the Laptop ram to 512 or a gig, see if the problem stops.
 

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RELEVANCY SCORE 78

Hello A friend of mine's father passed away suddenly, and she gave me an external hard drive to try and retrieve pictures from for his funeral this upcoming Thursday, she said it malfunctioned when it was knocked over and fell a few hours ago.. I tried it with the case still on and Windows wouldn't even recognize it, so I took apart the case of the external drive and removed the SATA WD Desktop drive to my Hard Drive reader, it shows the Drive under the letter:F and says "The F: Drive needs to be reformatted before any access".. Is there anyway I can retrieve the data from this drive with the current tools I have (Drive reader), along with a potential program perhaps? or will they need to escalate this to a data recovery place that takes the platter completely out and retrieves the information that way?

I am using Windows 7 64 Bit, and this drive reader is pretty good never let me down in the past, I'm just stuck.. Thanks!
 

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RELEVANCY SCORE 78

Hi All,

I want to format my external hard drive into two partitions so that I can use one of them as a recovery drive for my Windows PC and the other one for my personal data. I am using Windows 8.1.

It is a 1TB WD Elements hard drive currently formatted into one exFAT partition. It is about half full. I don't want to delete the partition and then create two new ones because I have nowhere to backup the files currently on the drive. So I want to shrink the existing partition and then create a new smaller partition but for some reason I can't do that in Windows Disk Management. When I right-click on the drive (E:) The option "shrink drive..." is grayed (as shown in the screenshot).
Does anybody know why this could be? When I right-click on my Windows (C:) drive this option is not grayed out. (I tried doing the same thing using Partition Wizard but I had the same problem - the "split" option, along with a whole lot of others, is grayed out).

Also, another strange thing which might help you to understand. In Partition Wizard, when I right-click on my external hard drive (E:) and click properties it shows that the hard drive is full (first screenshot) even though Windows File Explorer shows that it still has about 500GB of free space (second screenshot)
Why does Partition Wizard (and obviously Windows Disk Management as well) think that the disk is full?

Any help on this would be greatly appreciated!
Thanks,
William.

A:"Shrink Volume" Grayed Out - External Hard Drive

You cannot shrink a FAT disk. Shrinking is only supported with NTFS. You have no choice but to backup your data and re-initialize it as NTFS.

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RELEVANCY SCORE 78

So I have a pretty, well not old, but it's not a product they carry anymore external hard drive and I had some issues with it in the past (mainly the usb port not being soldered on properly and falling off); so I just received all my replacement cords for it and ran it, it took *forever* for it to load up, which I felt was understandable seeing as there's like 200+ GB on it but when I go to like drag one item from it, it'll take more than 10 minutes and if I cancel it, it just loads.. and loads and loads; I don't know what it's doing but when it's like that, I can't do anything with it and to actually make it browse-able again, I have to force a shut down. (hold the power button)

And the files I am trying to move are just 2.5MB so they shouldn't even be taking this long..

I have quite a few files I wish to save otherwise I'd just format the whole thing but I can't when it just hangs onto the loading.

Is there a way for me to save these files?
I tried to upload them a hosting but it freezes when I do; same with dragging the images into windows paint.

Please help!

I just tried to upload some of the pictures to mediafire and it literally froze my web browser.







  
Quote: Originally Posted by notsotechsavvy


I stand corrected, apparently this portable hard drive is not done frustrating me just yet.
Pretty sure I forgot to mention what portable hard drive I have and here it is.
The problem I'm having now is that I managed... Read more

A:External hard drive "hanging" or infinite loading.

Fill out all of the System Specs in the lower left hand corner of your message. If we know what is in your PC it will help to better figure out the problem.

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RELEVANCY SCORE 78

After I finished transferred some files across from external hard drive to laptop and I used a picture from external hard drive as my background desktop but when I tried to click "Safely "remove it said there were programs running yet I have nothing transferring/connecting from external hard drive to laptop then I unplugged the USB device.

I did noticed when I removed the external hard drive my background picture was gone when I went to change themes, I'm worried so Can this damage to the laptop/external hard drive or corrupt software

A:I unplugged my external hard drive without "Safely Remove" Can this da

That thing about programs using the drive happens a lot with my Toshiba lappy.
Unless you've changed any of the default hardware policies for the external drive (most of them won't even allow you to), unplugging without ejecting should not be a problem. Nevertheless, whenever you are unable to eject, it is better to wait till you turn off the computer before unplugging.
Hope this helps.
Cheers,
J

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RELEVANCY SCORE 78

Hi,

This is my first post on the forum.

I'm having a very difficult time accessing my WD 1 TB Mypassport external drive. PLEASE HELP WITH DATA RECOVERY

I connected the drive using USB. Windows assigns it a drive letter but does NOT display the volume name. Neither does it displays the "free space and space used" information. When I try to click the drive for browsing folders, Windows Explorer just hangs.

I tried opening DiskManagement but that too does NOT display anything. When I disconnect the external drive, it shows up the internal HDD.

Under Device Manager, I can see that the drive is recognized as WD My Passport 0748 USB Device. Checked the drivers and its up-to-date.

I also tried to run minitools Partition Magic Wizard to see if it scans and displays the data but after 50% completion, I cancelled and tried to browse/view for any file. NO LUCK.

Finally, I started CHKDSK /R /F /X command, which has been running for 27 hours now and showing 10% complete. CHKDSK seems to be correcting error in indexes on stage 2 but that has been going on for over 20 hours. I see the light on the drive blinking and hear some light spinning sound.

While CHKDSK is running, I check the Event Logs and see this message "The driver detected a controller error on \Device\Harddisk1\DR4." almost 50,000 times.

Can someone please help me recover/salvage the data? I have been thinking about using few other tools but don't want to interrupt CHKDSK comman... Read more

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RELEVANCY SCORE 78

I just put about 25 gigs of data on this drive. It's an 80 gig drive and has about 20 gigs of space left on it before it's full. Out of all the files I cut and pasted over it got stuck on this last ISO file.. it refused to move this file.. so i stopped the move operation, and rebooted. I never had any trouble with this drive. It's a drive that is hooked up via a USB port. On reboot, to try to copy or move the file again, Windows tells me this drive cannot be accessed and needs to be formatted before it can be used.

That's not an option, or I'll lose tons of months worth of data. The drive is pretty warm.. I'm letting it cool down to try again, but i cant see any reason why this drive could have been damaged just moving files to it.

Any ideas of other reasons why windows might erroneously fail to detect the drive properly and give me this error?

A:External hard drive suddenly "needs to be formatted" after a reboot

Hello mate, perhaps checking the HDD will tell you something.

Hard Drive Diagnostics Tools and Utilities

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RELEVANCY SCORE 78

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU P6200 @ 2.13GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 2
RAM: 1844 Mb
Graphics Card: Intel(R) HD Graphics, 730 Mb
Hard Drives: C: Total - 260242 MB, Free - 162570 MB; D: Total - 29690 MB, Free - 27584 MB; G: Total - 305211 MB, Free - 174064 MB; H: Total - 15259 MB, Free - 3249 MB;
Motherboard: LENOVO, MoutCook
Antivirus: avast! Antivirus, Updated and Enabled

Am I embarrassed! I have had external drive for backup and to have an image on it. But I am so dense that I don't know how to restore. I have the manual which tells me to go to the "welcome" screen but I can't open any screens of the software. The software is WD SmartWare. . These are the files in the folder. Should I start all over by hitting the .exe file? Any ideas? I'm getting paranoid knowing that my external hard drive backup is useless to me because I don't know how to restore.
thanks
 

A:WD SmartWare software on "my passport" external hard drive

heyya americamba, I'm going to close this one up, as you have another one in hardware at http://forums.techguy.org/hardware/1118901-my-passport-external-drive-wwd.html, and that one is in the correct forum.

thanks for understanding.

v
 

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RELEVANCY SCORE 78

I recently bought a Western Digital firewire/USB 2.0 combo drive for my Dell laptop running Windows XP Home edition. It worked fine once. When I went to use it again it would not register in "My Computer." It is recognized in device manager and no conflicts appear. There are no new/rolled back drivers available. In Disk Management in Console it appears but shows a large portion of unallocated space. Uninstalling and reinstalling does not work.

Could there be a corrupt Windows file? Does anyone have any suggestions?
 

A:external hard drive not recognized in Windows XP "My Computer"

If it shows unallocated space (how much?), then the drive should be partitioned and the partitions formatted.

What sizes are we talking about? Unallocated space will not appear in My Computer, but only partitions that are formatted and ready to use.

If you have TweakUI or other tweakers, be sure that the drive is not hidden from My Computer.
 

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RELEVANCY SCORE 78

I have an older 80 gig WD external hard drive that has worked fine until this morning when I turned on my computer and it wasnt showing up when I looked in my computer. So I went into device manage and it says this "This device cannot start. (Code 10)"

I tried unistalling, and then plugging it back in. I tried looking for updates. Anything I could think of, but still not able to access anything. It has ALL my music on it and I really really want to be able to get to it.

If I cant get it to work is it possible to transfer data from this one to a new one??
 

A:External hard drive "This device cannot start. (Code 10)"

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RELEVANCY SCORE 78

My daughter's laptop was hit by a virus (I think) which seems to have overwritten the boot sector and / or the partition table. I can't even re-install XP pro because the XP cd doesn't detect a hard drive. If I connect this "faulty" drive to another notebook all the data seems intact BUT:

Scanning it with Bitdefender does not detect any malware and all the folders are accessible except the C:\documents and settings\"her personal folder".

This folder returns "access denied" whatever password I use.

Can anyone give me an idea as to how to access this folder before I reformat and reinstall XP?

thanks and regards

A:External USB drive folder "access denied" after virus??

To take ownership of a folder, follow these steps:Right-click the folder that you want to take ownership of, and then click Properties
Click the Security tab, and then click OK on the Security message (if one appears).
Click Advanced, and then click the Owner tab.
In the Name list, click Administrator if you are logged in as Administrator, or click the Administrators group. If you want to take ownership of the contents of that folder, select the Replace owner on subcontainers and objects check box.
Click OK, and then click Yes when you receive the following message:
You do not have permission to read the contents of directory <folder name>. Do you want to replace the directory permissions with permissions granting you Full Control?

All permissions will be replaced if you press Yes

Note <folder name> is the name of the folder that you want to take ownership of.
Click OK, and then reapply the permissions and security settings that you want for the folder and its contents.

Now see if the folder is accessible.

------------------------------------------------------

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RELEVANCY SCORE 78

First of all I'd like to say hello to everyone on this forum, this will be my first thread/post.

I'm usually the go to guy for my friends for simple computer problems, and my friend came to me today with a problem I just can't figure out.

She received an external 230 gb HDD for christmas and then tried to install her Sim expansions onto it. She gets the message
"Cannot install to the selected directory, because it may cause the system to become unstable"

After googling this issue for about 30 minute I found this is the case for other games as well, but none of these searches yielded any kind of answer of how to get passed this, or why this happens.

As far as I know, her XP HDD is NFTS as well as the external HDD. Has anyone had this problem with The Sims?
 

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RELEVANCY SCORE 78

Hey all, I recently upgraded from Windows 7 to Windows 8 and I'm loving it, EXCEPT for this one problem I'm having.

Immediately after I upgraded, my external hard drive (WD Ext HDD 1021 3TB) was missing from "My Computer." I never had any problems with this HDD before I upgraded, and the file-system is NTFS.

The external drive is visible in Disk Management, however there is no letter assigned. Right clicking on the drive's partitions in Disk Management shows every option grayed out except for "Delete Volume."

Upon seeing this, I attempted to use diskpart to assign a new letter, however in diskpart the partition type is listed as "unknown" and when I attempt to assign a letter, diskpart says "there is no volume specified." Listing volumes in diskpart only seems to list the volumes on my internal drive, not the external one.

After reading some articles on similar problems, I tried using the program "MiniTool Partition Wizard" to assign a new drive letter, and it seemed to work! The drive showed up in "My Computer" with the correct name and letter, with all my data intact. In Disk Management, all the drive options were still grayed out, but because I could access my drive, I figured the problem was solved.

However, after a short amount of time, the drive became inaccessible. In "My Computer" the drive's name changed from "cmluepke 3tb external (F:)" to "Local Disk (F:)." Clickin... Read more

A:External Hard Drive inaccessible, becomes "Local Disk"

I had this exact same problem with a 16GB Toshiba thumb-drive a few days ago.
I'd been having heat-related shutdowns, and believe this to be what caused the issue in the first place.
Deleting the volume, then re-creating it allowed me to format and assign a drive-letter.
But yes, I did lose the (non-critical - a recorded TV show) data.
I'm not aware of any other 'fixes'.
Wenda.

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