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How to fix "Current Pending Sector Count" on WD External Drive

Q: How to fix "Current Pending Sector Count" on WD External Drive

I bought a WD Passport 1 year ago, and I've tried to test it by HD Tune Pro and Hard Disk Sentinel.
And result are listed below:

How could I fix this error? I feel my drive doesn't work softly anymore
Thank you so much!

Preferred Solution: How to fix "Current Pending Sector Count" on WD External Drive

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A: How to fix "Current Pending Sector Count" on WD External Drive

What does "work softly" mean?


which says:

"Current Pending Sector Count S.M.A.R.T. parameter is a critical parameter and indicates the current count of unstable sectors (waiting for remapping). The raw value of this attribute indicates the total number of sectors waiting for remapping. Later, when some of these sectors are read successfully, the value is decreased. If errors still occur when reading some sector, the hard drive will try to restore the data, transfer it to the reserved disk area (spare area) and mark this sector as remapped.


This is a critical parameter. Degradation of this parameter may indicate imminent drive failure. Urgent data backup and hardware replacement is recommended."

You could run checkdisk and see if the number changes.

Or you could reformat, which is a drastic step and may not help.

Or you could adopt a policy of "watchful waiting" and hope. Hope that it doesn't get worse, while keeping your personal data backed up elsewhere.

Or you could throw in the towel and buy a new drive now, if this is causing you to lose sleep.

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as the subject states, lve noticed a couple show up (l only ran the program that picked them up for amusement as l was using it for another drive after being recommended to trying [crystaldiskinfo] and thought for amusement ld trying running it on my main system).

2 drives seem to show up as having the issue, if lm reading the values right one drive has 3 (with loads of prior zeroes) and the other 1 in the raw values (the the one that has 1 in its values also has 1 within the uncorrectable sector count).

l have run scandisk to recover bad sectors and it didnt find anything, tho l wish there was a program which would quickly search the correct area and fix it without having to clear the drive (which is currently not an easy thing to do considering l dont have much backup space or time to spare to do any long scans like zero filling).

A:Current Pending sector count

nothing to worry about really.
once you're hitting a reallocated sector count of say 20 it's time to swap the drive.

you can run seatools if you're still concerned.

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Hi all.

I had a failed backup on my laptop with Acronis True Image today. Tried a second time, and same thing.

I then loaded Crystal Disk and it shows a warning with current pending sector count in yellow.

Same with HDD Tune

I then did a chkdsk and it replaced some bad clusters to do with a game iso.

I uninstalled the game and deleted the game iso. Then ran Acronis backup again and it successfully backed it up this time.
Checked Crystal Disk again but still the same warning.
So I'm wondering what the implications are of the current pending sectors and if it's repairable? I also don't know if the backup failing was due to those bad clusters that were later replaced. Thanks for any advice
Oh,I should mention that this backup was after an Acronis restore, and I had used killdisk to wipe the drive before restoring. In fact, I've used killdisk a lot on this drive, could that have created the issue?

A:Current Pending Sector Count

The pending sector count warning doesn't necessarily mean the drive is dying but you should continue to monitor the situation. If it starts to increase, this could indicate an internal problem and the drive would need to be replaced.

The drive shipped with a certain fixed number of "spare" sectors. The warning presumably is telling you that you are seriously dipping into that stockpile of spares.

You could always run Western Digital's drive utility on the drive to get another opinion.

I'd just make sure I had backups and keep an eye on any changes in those SMART numbers. Nothing wrong with replacing the drive right now if the expense is not a big issue for you.

I don't know anything about killdisk.

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Hello there!
My computer began acting up yesterday so I ran some diagnostics and found out that my HDD had some problems. DiskInfo tells me that there are 122 Current Pending Sector Count and 10 Uncorrectable Sector Count and HD Tune's health scan had around 5% damaged blocks. I've used HDD Regenerator yesterday (and I should mention I had ~80 C.P.S.C back then) and after that I had around 2 or 8. Now It's a lot more, 122. I've backed up my important stuff and I'll try to zero write it. I'm just curious, can I save my hard drive or do I have to RMA it?

My HDD is a Western Digital Blue WD10EZEX 1TB 7200Rpm. I've owned it since I built my custom PC back in 2013, 23rd May, so it's not that old. Thanks for the help!

A:HDD WD Current Pending Sector Count Problem

Hello Legendary431!

Usually when so many bad sectors and issues turn on the hard drive, it's best that you don't use it any more. A certain software, like the WD Data Lifeguard Support, could be able to help by “fixing” the bad sectors, as in isolating them so that the disk doesn't write to them any more. But once bad sectors occur, they will happen again, despite the fact how many times you try and fix them.

Since you've already had your information backed up, I would suggest you go for it and RMA the drive. These links will help you to do that.

WD Support – Warranty check:
Support Answers

WD Support – Warranty Policy:
Support Answers

Best of luck!


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Today i decided to look at S.M.A.R.T result and found this error called current pending sector count and its raw value is showing 8.

Here's a screenshot,
How can i fix this? or this hd is dead?

Crystaldiskinfo Results,

A:Current pending sector count error

Hello Ninetaliz

Count of unstable sectors: Count of unstable sectors, these pending sectors may be remapped to the spare area.
Critical attribute

Give this free (for personal use) program a chance: HDDGURU: HDD LLF Low Level Format Tool

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I have scanned my Hitachi hard drive with HD Tune Pro and it found 2 damaged blocks - in S.M.A.R.T the Current pending sector count became 2. I have used Hitachi Drive Fitness test and erased the disk. Then I scanned it with the Advanced test and it completed successfully. After that I have preinstalled my OS and scanned the drive again - this time no damaged blocks! But in S.M.A.R.T the current pending sector count is still 2?! Why is that so? Should have these sectors been reallocated to the spare area?


A:Current pending sector count - Hitachi

Have you tried this, too see if there are any files hanging about...

Disk Check

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I seem to be having problems with all my drives in a single computer.
I noticed last week since I was getting read errors trying to move files from those drives.

After running crystaldiskinfo I found out that my 3tb usb drive(3rd one in log below) had 73 current pending and uncorrectable sector count.
Tried chkdsk but it didn't fix the problem.
I resigned myself to replacing the drive, but before that, I did a full format(took about 30 hours).
After the format all errors were gone and the drive has been behaving just fine since then.(about 3 days)

Since then my 3 other drives on the system have been getting the same kind of errors too, they we're perfectly fine a week ago.
I have 2 listed below, the 3rd one is undergoing a full format and I have a feeling It'll be just fine after the format.
I'm having a hard time believing that all four drive witch were all bought at different times would all be failing at the same time.

I use that computer as a server, the drive contain media files(movies, tv show) and basically serves 2 HTPCs in the house.
I encode video with it too almost 24/7 for the last 4-5 months and sometimes it's used for light web browsing.

The 2 HTPCs and the server are networked using an ASUS GX-D1081 gigabit switch
I was suspecting a faulty RAM stick, I ran memtest and it ran just fine through a full pass.

What other avenues should I explore to fix my problem.
There seems like something else is going on here besides my drive... Read more

A:Current pending/Uncorrectable sector count on all drives...

That might be a possible driver issue. Have you tried to check IRST drivers for possible updates?

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Hey. I could goto the WD forums but I trust this forum more

I am an intermediate user however not with hdds. I will write my scenario in note form to cut down on blabber.

Random check on CrystalDisk revealed 1 Current Pending Sector Count on my 3 TB WD My Book External. Showed in HD Tune and WD Data Lifeguard Diagnostics too.
Ran error checking multiple times with all combination of ticks, following results each time:
1 CPSC showed on CrystalDisk, HD Tune and WD DLC, quick test passed on this.
1 CPSC showed on CrystalDisk, HD Tune and WD DLC, quick test failed, extended test failed (too many errors)
Ran chkdsk /r in command prompt
1 CPSC showed on CrystalDisk and HD Tune. No errors on WD DLC and both tests passed.
Zero wrote disk with HD Tune.
No errors shown in CrystalDisk, HD Tune, or WD DLC. The quick test passed and I am currently doing an extended test. (Could not wait any longer to post here haha)
So thats where im at now. Does this disk appear to be fixed then? Or (newb theory) will this error show up again once my disk tries to write to that sector?
Don't want to use the disk again if its just a short matter of time.

Many Thanks in advance

A:Can Current Pending Sector Count be fixed permanently? (WD)

I'm no expert either, but it would appear the bad sector has been sent to the sidelines and replaced by a good sector off the bench. That's why you are currently getting no errors.

Your hard drive has a fixed and limited number of good sectors on the bench.

However, you say "if its just a short matter of time."

I think it was Keynes who said, "in the long run, we are all dead".

He was right and that applies to your hard drive as well.

Reasonable people can differ on the meaning of and dividing line between "short matter of time" and "long run".

I've heard there is a tendency for one bad sector to be a sign and that you are more likely to develop new bad sectors than someone who never had the first bad sector.

Dunno if that's true.

It shouldn't matter. You should always assume your hard drive will fail completely in the next 10 seconds and know what you will do when that happens. When that happens, not if it happens. Because Keynes was right.

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In the last month my computer started getting really slow from time to time. It's slow for a few minutes and then gets back to normal speed. Even opening a folder is slow sometimes. So, because i has on exams this last month i didn't do anything to windows because i have ubuntu too, and it was working great, so i started working there. Well, from time to time, ubuntu said something about a /tmp folder that was missing, but he would always correct it. So today i was going to format windows, but then i read an article about bad sectors on hardrives and i went to CrystalDiskInfo program, ran it, and it gave me an alert about (C5) Current Pending Sector. Because of that i went to WD page and download Data Lifeguard Diagnostic for Windows, i ran the extended test on my drive but after a while gave and error saying "Too many bad sectors". Do i have to buy a new hardrive or can i fix it somehow?

Sorry for any mistakes, English is not my native language.

Best regards.

A:(C5) Current Pending Sector in WD Drive

See if this will help, download this: CrystalDiskInfo - Software - Crystal Dew World and open the program and follow the steps in this snip.

This may give you a little bit of time, but the drive should be replaced soon.

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Hi. Today I downloaded the new nvidia driver and tried to install it. At the end of the installation, I BSOD'd into code 24. According to bluescreenview, it was related to ntfs.sys. I always download from this drive and then install onto my SSD.

So I went and loaded up HD Tune. SSD is fine, HDD has an error.

I've had that drive for about 3 years now, do I have to throw it away or can I still somehow recover it (so it's useable).

Can I just go to disk management and Full format it, would that fix the bad sectors or at least block the computer from writing/reading to bad sectors in the future?

A:WD drive, (C5) Current Pending Sector

How to perform disk error checking in Windows XP

Chkdsk is just the tool for you. Read the info carefully and then use your command prompt tool to run chkdsk. It will find bad sectors and repair them if possible.

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My 1TB Western Digital External hard disc is not working. My laptop switched off suddenly while copying files. After restarted my laptop, when I try to open my External hard disc drive(G: \) I'm getting the message as

"Location is not available

G:\ is not accessible
The drive cannot find the sector requested"

The Properties of the drive shows as
Type: Local Disk
File system:
Used space : 0 bytes
Free space : 0 bytes

when clicking My computer->Manage->Disk Management(under Storage in left side), I can able to see my External hard disc drive(G: \). The File System shows as "RAW" before it was NTFS, % Free as 100% but I got around 1TB data. Also I checked in different laptops but it shows the same error.

And finally I checked with "Data Lifeguard Diagnostic for Windows", it passed the test.

I'm so afraid about my datas stored in the hard disc. All my projects, photos and many important files stored in that hard disc. I dont know what the problem is. I cant find any solutions in Internet. Please help me to solve this problem. Thanks in advance.

A:"The drive cannot find the sector requested" - External hard disc is not working

Hey Allen. I would call Western Digital support and see what they say.Since you have data on it you need, I wouldn't play around with it, get some answers from the drive makers, and as is always said, have important data backed up in at least 2 different places, with at least one being to CD/DVD.

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I'm really curious about hard drives and what is considered an "iffy" reallocated sector count in terms of hard drive longevity (is she ready to blow? ). My ancient Toshiba Satellite A205 Vista home basic 32bit SP2 was misbehaving when I took it to a hot, humid climate and I was sure it was on its last legs. I bought a newer Toshiba which is now having trouble and now my old Toshiba is running GREAT (back in cooler climate), with a little love I am trying to keep it alive as long as possible as it seems indestructable! Dropping it! Slamming the lid shut! Years banged about in Brasil and Africa! Ant colony invasions! TSA numbskull handling! Diskcheck is fine, harddrive says fine, but what of this reallocated count?

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Hello buddies,
I have a 300gb WD EIDE Internal Hard Drive . It is quite old (more than 2 years old). I did not know about the S.M.A.R.T things before I bought a new 500gb WD hdd. I installed the new drive as my primary drive (to boot from) and then downloaded some utilities to check my hard disks speed as I was feeling a bit of down grade in the older hard drive speed.

HD Tune highlighted the "Reallocated Sector Count" SMART attribute of the older 300GB hard drive. It gave me following data:

Current: 175
Worst: 175
Threshold: 140
Data: 198

After searching a bit on net I came to know that this actually shows bad sectors on the hard disk. I also learned about Zeroing the drive that it may get the values back to normal (I dont know how it does or maybe its not true). So I backup-ed my data and zeroed the drive but now when I check it in HD Tune (or any other such utility like Everest and Active Smart), it still shows the same data.

Can anyone please suggest me what should I do? The hard disk after zeroing the drive, is showing "Un Initialized State" in disk management.

Will be grateful,
John Wright.

A:"Reallocated Sector Count".. What to do?

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One of my external drives (WD) appeared a warning in SMART status:
C5 Current Pending Sector Count
Current = 200
Worst = 200
Threshold = 0
Raw values = 1

If this is repairable problem, what is the best tool to repair this?

A:How to fix current pending sectors on external drive?


Run a chkdsk /R on this drive, and then post back the results.


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I recently built a call log database in Access 2007 for my team to use when calling agents on our top errors we see from a vendor's error report. My boss is requesting a report to see how many items have been resolved

I have a query started and I am trying to complete this task in a single query (if possible) instead of several queries (as I've done for a couple other things).

I have 3 tables I'm using: Assignment, AgtInfo and CallLog
Joins as follows: Assignment.st=AgtInfo.agcy_st

Fields in the results: Assignment.assigned_analyst, CallLog.rpt_mnth, CallLog.resolved

Resolved is a yes/no field. I've done a query that converts the -1 to a 1, so that the sum is a positive number for the "Yes" values. I'm not sure how to enter the expression to subract the "Yes" values from the total number of values (yes/no) to get to my "No" count.

Essentially, I'd like the results to display as:

assigned_analyst, rpt_mnth, CountYes_resolved, CountNo_resolved

Somehow the connection is just not clicking in my brain with everything I've read though searches. Any help is appreciated! Thanks!

A:Solved: Access 2007 Query: Return count of "Yes" and "No" values for Analyst/Report M

It is easier to add another column to counf the Nos, use
0 or is null
as the IIf statement and use a 1 to count them

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The hard drive is a Western Digital 320 GB that I've had plugged into this computer before (and worked). Then i got a virus and had to do a recovery of windows.

Ever since then I can't get windows to recognize/show it in my computer. I just "disabled" and "enabled" it in device manager to no effect. I have a C, D, and E drive which are: two partitions on the hard drive, and then the CD drive (respectively).

So i'm stuck, not sure where to proceed since it's obviously not the hard drive itself, I use it on my xbox all the time. What next?

A:External Hard Drive doesn't show up in "my computer" but does in "device manager"

Does it show in Disk Management ? ?
Right clik My Computer...select Manage...then Disk Management.
Find the drive...right clik it and select Properties.
Report back with your findings.

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I'm Harsha.

I have a Sony Vaio laptop (Model - VPCEB26FG)
Recently, it fell off a table, and when I restarted it, it wasn't loading windows and I realized it was a Hard disk crash.

So I gave it for replacement at the authorized service centre, they put in a new Hard drive and returned it to me today.

Now I installed windows 7 Home Premium 64 bit, and fedora15.

It says "Hard disk is failing" and says that there are 237 bad sectors under "Reallocated Sectors Count"

Q1. Does this mean this is yet another hard disk failure ? If so, why do you think it happened , I haven't dropped it or anything as such.

Q2. Did the previous drop have some effect on internal circuitry and is that affecting my new Hard drive too ? What is the cure for such a problem ?

A:Hard Drive Issue - "Reallocated Sectors Count"

Why don't you run a chkdsk and see what it finds..and or fixes if anything. I don't know much about your bios but I wonder if it is harboring some info from the last hard drive I don't know..

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I was going through the list of handy free programs ( http://www.sevenforums.com/software/92-free-great-programs-windows-7-a.html ) here on the forum. I downloaded and installed a program called crystal disk. It is showing a "Caution" message due to "Reallocated Sectors Count" being at 199.

How much of a problem is this, and what do I need to do about it?

Thank You,


A:Hard Drive Issue - "Reallocated Sectors Count"

Check out the section down on this page S.M.A.R.T. - Wikipedia, the free encyclopedia.
For the definition of Reallocated Sectors Count. It should give you some insight as to what your looking at.

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very play Registry settings or Permissions and computer broken........[[[[[XP MODEL S?M?LAR JOBS WORKS TRY]]]]]

play registry before... speed downloads and startup automatic TrustedInstaller.....
System reserved partition FORMAT before... speed downloads and startup automatic TrustedInstaller
now lower dowload speed and   Important a thing the trustedInstaller permission

how take registry current owner TrustedInstaller??
HKEY_LOCAL_MACH?NE AND HKEY_CLASSES_ROOT AND HKEY_USERS ALL,,delete TrustedInstaller and some CLS?D subkeys current owner TrustedInstaller available
how take registry TrustedInstaller?
win 7 64 bit ultimate

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"Cannot lock current drive" ...and therefore I must schedule scan on reboot.

So how do I lock current drive to go ahead with scan without rebooting first?

A:"Cannot lock current drive" (to do chkdsk scan in cmdprompt).

Quote: Originally Posted by pappi

"Cannot lock current drive" ...and therefore I must schedule scan on reboot.

So how do I lock current drive to go ahead with scan without rebooting first?

What is drive letter of current drive? What's on it?

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I just tried to install the latest iTunes update, but keep getting an error when it tries to access the C:\Program Files\iPod folder.

When I try to access the iPod folder directly through Windows Explorer, I get "Access is denied".

The same happens when logged in with the system administrator account.

When I right-click the folder and choose Properties > Security, the Current owner field shows "Unable to display current owner." And it won't allow either of the listed administrator accounts to take ownership.

When I choose Properties > Security > Advanced > Owner, the Current owner field also shows "Unable to display current owner." And it won't allow me to Edit it either.

I've tried opening the Command Prompt as the administrator, and deleting the folder, but it won't allow me to do that either.

Any ideas on how to forcefully take ownership and/or delete this folder?

A:"Access is denied" - "Unable to display current owner"

Check in the file security tab that there isn't a deny entry for the user group "everybody"

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So I've been up for hours this morning, fighting with a brand new Seagate 500Gb Extension 2.5" portable hard drive.
While transferring 120Gb of information from the drive to an internal drive, it often stops copying/moving halfway through. It seems to happen mostly on large (1Gb+ files), but has also happened on smaller 200Mb files.
When it stops copying/moving, the destination drive is accessible, but if I try to access the files on the 2.5" it freezes and gives me the not responding message. If instead of accessing the files however, I click on my computer in the same window, the copying/moving resumes!

Prior to discovering this, I had been opening task manager and attempting unsuccessfully to kill the processes, and then explorer, which would close but not restart itself. I then had to open powershell and restart explorer from there.

Unplugging the 2.5" would also stop the hung copy process, and I'm hoping it hasn't corrupted any of my files! (only tried it twice).

The Seagate came default formatted in NTFS, and I'm using W7 64bit. I also have USB suspend disabled.

Any ideas?

A:2.5" External drive "falls asleep"?!?!

i found this program today im using to see how my drives are doing HDDScan
and it has lots of features here are some key things (oh and its free)

Reading and analyzing identity information from ATA/SATA/USB/FireWire/SCSI HDD.
Changing AAM, APM, PM parameters on ATA/SATA/USB/FireWire HDD.
Reporting defect information on SCSI HDD.
Spindle start/stop function on ATA/SATA/USB/FireWire/SCSI HDD.
Reports can be saved in MHT format.
Reports can be printed.
Skins support.
Command line support.
SSD SMART and Identity reports

the feature i found good is in the screen shot automatic acoustic management you may find some useful info for yourself?

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When I go to Control Panel\All Control Panel Items\Performance Information and Tools and click "Rate this computer", it crashes before it's done.

Desktop Window Manager Sessions Manager is disabled, not running, and the option to start it is greyed out.

sfc \scannow didn't finish, so I ran it at boot using method 1 here: SFC /SCANNOW : Run in Command Prompt at Boot That gave me the error "There is a system repair pending which requires reboot to complete." I rebooted into windows and then back to the disc several times and got the error each time. My computer does not have a pending.xml file.

Since sfc \scannow wasn't working, I tried to do a repair install using this method Repair Install. I ran the compatibility check (by clicking "upgrade" after starting setup) on the windows 7 disk and it gave me this message: "Windows needs to be restarted so necessary changes to system files can be made before continuing."

Restarting, however, does not accomplish this. What can I do? It seems my main problem right now is finishing up whatever Windows thinks it needs to update on a reboot (I've rebooted many times since discovering the message.)

Here are the relevant details from my CBS.log:

2012-01-11 20:58:27, Info CSI 000005cb [SR] Verifying 25 (0x0000000000000019) components
2012-01-11 20:58:27, Info CSI 000005cc [SR] Beginning Verify and Repair transaction
2012-01-11 20:58... Read more

A:Cannot clear "System repair pending which requires reboot to complete"

Solution ideas:

A. Should I type this after booting to the Windows 7 disk's cmd prompt? dism.exe /image:C:\ /cleanup-image /revertpendingactions There is no pending.xml, so I'm not sure if it would do anything.

B. Or maybe I should do something with C:\Windows\winsxs\reboot.xml?

Here's what it says:
<?xml version='1.0' encoding='utf-8'?>
<PendingTransaction Version="3.1">
<DeleteKeyValue path="\Registry\Machine\COMPONENTS" name="PendingRequired"/>

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Do you have a dual boot of XP and Windows 7 ?

A:Win 7 - Bootmgr has 2 "current" OS in "display order"...how to fix??


Bjack try

bcdedit /displayorder {current}

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On sfc /scannow
"There is a system repair pending which requires a reboot to complete. Restart windows and run sfc again".

It seems Windows sets somewhere a flag for an unsuccessful and unfinished system file check and repair so the next time the computer reboots it falls again in the circle of "sfc" and "reboot to complete".

Is there any known solution to clear or cancel this? The only solution so far seems to be reinstallation ??

It is clear that if some system files are not intact the whole operating system is compromised.
But there are levels or layers in the OS and it could well be that the OS can still function in a restricted way so other ways of manual repairs could be carried out at least by more experienced users (after examining the sfc log and other logs).

A:Cancel sfc /scannow: "There is a system repair pending which requi..."

Maybe this would work. Have no idea if it will as this was an old XP command.

Open elevated command prompt (run as administrator), type in
sfc /cancel (space between sfc and /cancel.)

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2400 @ 1.83GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 1015 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 224 Mb
Hard Drives: C: Total - 57231 MB, Free - 43041 MB;
Motherboard: Hewlett-Packard, 30AD
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled


Here's the problem, at least I think it's a problem. I have two account on my laptop: an administrator account and a non-administrator account. I just noticed today that when I open System Information under System Summary it says the following:

Administrative Account:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name MASTER-8BF0B6C4
System Manufacturer Hewlett-Packard
System Model HP Compaq nc6400 (RA252AW#ABA)
System Type X86-based PC
Processor x86 Family 6 Model 14 Stepping 8 GenuineIntel ~1828 Mhz
BIOS Version/Date Hewlett-Packard 68YCU Ver. F.06, 10/25/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name MASTER-8BF0B6C4\Admin
Time Zone Pacific Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 554.91... Read more

A:System info says "activation pending" (30 days remainig) for non-admin account

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And when it does, I have trouble with my XP Fax Wizard. What would make the fax service show "stop pending" and how do I start it again?

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I've recovered my video files after being attacke by a virus using easeUS, I've also used a video repair tool to repair my damaged files. I did recover the video clips although the audio has screechy noises. the problem is Adobe Premiere Pro CS6 keeps on telling me that the media is pending. waiting for hours did not help. i really need your help, or else im going to lose my job.

A:"Media Pending" Adobe Premiere Pro CS6

closing duplicate (and editing for language). Please do not start more than one thread for the same error, and please remember this is a family oriented forum. Original thread is at https://forums.techguy.org/threads/media-pending-adobe-premiere-pro-cs6.1176035/.

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I've recovered my video files after being attacked by a virus using easeUS, I've also used a video repair tool to repair my damaged files. I did recover the video clips although the audio has screechy noises. the problem is Adobe Premiere Pro CS6 keeps on telling me that the media is pending. waiting for hours did not help. i really need your help, or else im going to lose my job.

A:"Media Pending" Adobe Premiere Pro CS6

editing for language. Please remember this is a family oriented forum.



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Sorry if this is the wrong forum.

Yesterday my external hard drive was working fine. Today I open it and there's a new folder called Pfiles...I am not running linux...and a tmp file. I delete the tmp file and try to delete Pfiles but it won't delete. Weird. So I open one of the folders and see that it's now empty, as are almost all of my other folders and subfolders. My daughter's folder however has her movies on the main subfolder, but subfolders in this folder are also empty.

The hard drive is showing half full...exactly what it should assuming I could access all the files. So what can I do? I've enclosed a screenshot of the Disk Management screen for this drive. Thoughts?

Thanks in advance.

A:Help with external hard drive. Files "missing" but still taking up space on the drive

Hi djfl,

External Hard-drives come in different types, some of them are, External storage devices and Automatic back-up devices.

If it is an automatic back-up device then data might be backed-up on the External Hard?drive without user intervention.

If it is an External storage device the files might be hidden. This could be the reason why the external Harddrive is showing half full. We can check if the files are hidden, please use the following link for detailed instructions to unhide folders: Hidden Files and Folders Option - Add or Remove

Please revert back for clarification.

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Hi guys. I'm new here. I've tried to read all the discussion about how to fix the unallocated hard drive but I just can't understand it as the cases were pretty much different than I'm facing of.

Here's my problem.
Yesterday my external hard drive seems normal, everything is fine, until there's a blackout and I have to put "sleep" to my laptop. After the power got back, the hard drive suddenly gone and when I check the list of drives under "Disk Management", it showed up as "Disk 1 - Unallocated".

(I've attached screenshots here for your viewing)

My external hard drive is WD My Passport 1TB. It contains a lot of valuable data I cannot afford to lose. I really hope there's a way to fix this, and once I get back all of those precious data I will buy another HD to transfer them ASAP because I cant let this happen to me again.

Your help is so, very much appreciated.
Any questions regarding my problem, let me know. I'll provide all of the details you guys need.

1) I've tried TestDisk but on the "Analyse" process, it says "read error"
2) I've changed cable, but the situation remains the same.
3) I've tried Recuva, but it doesnt recognize my external drive.

A:WD EXTERNAL HARD DISK 1TB suddenly "unallocated" and "not initialized"


First don't mess up with the WD drive settings.. download partition wizard 7 (its free)..then .. open it ..click wizard(menu) .. select partition recovery wizard.. and it will find the partitions on it i think.. that way you can recover your partition that has been lost.

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With EaseUS Backup Tool, I've cloned these two partitions ("System Reserved" and "C") to same-sized partitions on a external HDD ("X" and "Y"). Picture tells it concisely:
How to make drives "X" and "Y" boot-able?

In "Disk Management", I've noticed these partition labels missing:"X" (or "System Reserved") is missing System label,
"Y" (or "OS") is missing Boot, Page File and Crash Dump labels

Thank you!

A:Both "System reserved" and "C" partition cloned to external HDD: boot?

You cannot boot Win7 on external HD, unless it is connected via eSATA.

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Can someone tell me how I can change my external drive to "Removable Drive" designation?
I have a Western Digital 80GB USB-2 drive and I am using Win XP.

A:Change External Drive to "Removable Drive" designation

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I've been getting the "delayed write failed" error message every time I try to backup a DVD with DVD Shrink to my externail USB hard drive. I've backed up a good many DVDs this way, and haven't had this problem before. Meanwhile I continue to be able to copy other, somewhat smaller files (180MB vs 4GB in DVD Shrink) to the drive without any trouble.

When the error message appears it seems that the computer suddenly no longer recognizes anything on the external drive. Sometimes it still recognizes that the drive is there, even tells me how much space is used up on it, but when I look at the files in Windows Explorer, the files show up as empty, or not at all.

When I try to safely unplug the drive, I'm told there's a problem with ejecting the drive, that it can't be stopped right now. I've waited for several hours to be allowed to stop it, but keep getting the same message. I usually turn off the computer and finally unplug it. When I plug it back in, it sometimes autoplays and all the files are there, sometimes it's not recognized at all until I unplug and plug it back in repeatedly.

I've looked online and there are so many people having problems with that error message, I can't make heads or tails of the issue. The only thing I've tried from the Microsoft site is that I turned cache writing off for the external drive (not the internal one) under policies, which I thought is supposed to make it possible to unp... Read more

A:"delayed write failed" during dvd shrink on external hard drive

I would upgrade the Laptop ram to 512 or a gig, see if the problem stops.

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First of all I'd like to say hello to everyone on this forum, this will be my first thread/post.

I'm usually the go to guy for my friends for simple computer problems, and my friend came to me today with a problem I just can't figure out.

She received an external 230 gb HDD for christmas and then tried to install her Sim expansions onto it. She gets the message
"Cannot install to the selected directory, because it may cause the system to become unstable"

After googling this issue for about 30 minute I found this is the case for other games as well, but none of these searches yielded any kind of answer of how to get passed this, or why this happens.

As far as I know, her XP HDD is NFTS as well as the external HDD. Has anyone had this problem with The Sims?

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Hello A friend of mine's father passed away suddenly, and she gave me an external hard drive to try and retrieve pictures from for his funeral this upcoming Thursday, she said it malfunctioned when it was knocked over and fell a few hours ago.. I tried it with the case still on and Windows wouldn't even recognize it, so I took apart the case of the external drive and removed the SATA WD Desktop drive to my Hard Drive reader, it shows the Drive under the letter:F and says "The F: Drive needs to be reformatted before any access".. Is there anyway I can retrieve the data from this drive with the current tools I have (Drive reader), along with a potential program perhaps? or will they need to escalate this to a data recovery place that takes the platter completely out and retrieves the information that way?

I am using Windows 7 64 Bit, and this drive reader is pretty good never let me down in the past, I'm just stuck.. Thanks!

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I have -- "had" -- two SimpleTech external hard drives. One I purchased last year, 320G, and it worked perfectly. But it had an adaptor, and I was getting tired of all the wires cluttering my small computer desk, so I wanted to buy an external hard drive powered by USB only. So last week, I bought a Signature Mini, also by SimpleTech, that was capable of being powered by USB. After formatting it MS-DOS, following the instructions to prep it for use on both Macs and PCs, I transferred all my files from the old drive to the new drive. Then, since I have a Macbook, I used Disk Utility > Zero All Data, to erase all the data from my old drive -- data, which had successfully transferred to my new drive. I planned to give this old drive to my dad.

Using my other laptop which has Windows XP, I began to download some of my data from an online storage website that is going to shut down in about a month. I downloaded these files directly into my new external hard drive, and left the download running overnight.

The next morning, the download was finished, so I unplugged the new drive and plugged it back into my MacBook. The new drive began making clicking noises, and it wasn't showing up on my desktop. I immediately knew that these noises meant an internal hardware problem, so I unplugged the drive immediately. Since then, I have occasionally plugged the new drive in just to see if the problem possibly corrected itself, but it still makes clicking noises and refuses t... Read more

A:External Hard Drive: "Zero" Erasure and Clicking Noises

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So I have a pretty, well not old, but it's not a product they carry anymore external hard drive and I had some issues with it in the past (mainly the usb port not being soldered on properly and falling off); so I just received all my replacement cords for it and ran it, it took *forever* for it to load up, which I felt was understandable seeing as there's like 200+ GB on it but when I go to like drag one item from it, it'll take more than 10 minutes and if I cancel it, it just loads.. and loads and loads; I don't know what it's doing but when it's like that, I can't do anything with it and to actually make it browse-able again, I have to force a shut down. (hold the power button)

And the files I am trying to move are just 2.5MB so they shouldn't even be taking this long..

I have quite a few files I wish to save otherwise I'd just format the whole thing but I can't when it just hangs onto the loading.

Is there a way for me to save these files?
I tried to upload them a hosting but it freezes when I do; same with dragging the images into windows paint.

Please help!

I just tried to upload some of the pictures to mediafire and it literally froze my web browser.

Quote: Originally Posted by notsotechsavvy

I stand corrected, apparently this portable hard drive is not done frustrating me just yet.
Pretty sure I forgot to mention what portable hard drive I have and here it is.
The problem I'm having now is that I managed... Read more

A:External hard drive "hanging" or infinite loading.

Fill out all of the System Specs in the lower left hand corner of your message. If we know what is in your PC it will help to better figure out the problem.

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Hey all, I recently upgraded from Windows 7 to Windows 8 and I'm loving it, EXCEPT for this one problem I'm having.

Immediately after I upgraded, my external hard drive (WD Ext HDD 1021 3TB) was missing from "My Computer." I never had any problems with this HDD before I upgraded, and the file-system is NTFS.

The external drive is visible in Disk Management, however there is no letter assigned. Right clicking on the drive's partitions in Disk Management shows every option grayed out except for "Delete Volume."

Upon seeing this, I attempted to use diskpart to assign a new letter, however in diskpart the partition type is listed as "unknown" and when I attempt to assign a letter, diskpart says "there is no volume specified." Listing volumes in diskpart only seems to list the volumes on my internal drive, not the external one.

After reading some articles on similar problems, I tried using the program "MiniTool Partition Wizard" to assign a new drive letter, and it seemed to work! The drive showed up in "My Computer" with the correct name and letter, with all my data intact. In Disk Management, all the drive options were still grayed out, but because I could access my drive, I figured the problem was solved.

However, after a short amount of time, the drive became inaccessible. In "My Computer" the drive's name changed from "cmluepke 3tb external (F:)" to "Local Disk (F:)." Clickin... Read more

A:External Hard Drive inaccessible, becomes "Local Disk"

I had this exact same problem with a 16GB Toshiba thumb-drive a few days ago.
I'd been having heat-related shutdowns, and believe this to be what caused the issue in the first place.
Deleting the volume, then re-creating it allowed me to format and assign a drive-letter.
But yes, I did lose the (non-critical - a recorded TV show) data.
I'm not aware of any other 'fixes'.

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Hello 7Forums Guru's. I've never used external media and am trying to decide on a partition scheme for data storage (ISO's, music, pictures about 100-150 gb) and to store weekly backups, system image etc) but before I even start on that end, should my external HDD (Seagate Backup Plus 1 TB) be set to active? The drive was completely plug & play and showed up in Disk Management as "Active"

Please advise this relative n00b.

Attachment 331314

A:New Seagate External Hard Drive Marked "Active"

Only a partition from which one boots needs to be active and going by this dictum there is absolutely no need for a partition on an external drive to be active. Though an active partition on an external drive should not matter it is always safe to have only the booting Partition as active.

You can turn a partition active or inactive using diskpart.

Start > All Programs > Accessories > Right click on Command Prompt and Run as administrator.


Be sure to select the correct external disk and partition.

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Hello to all you smart/clever people out there;
My problem started as: My XP SP3 recyling icon howed full but when I opened it to see what was in it, it showed empty (nothing). From the icon it showed 41 files.
I deleted the contents but I did not realise or know that "my computer" and "my documents" folders on drive C were in the recyle bin I had deleted. A total of about 11 000 files - 30Gb.

As I had a saved version on my external "Seagate FreeAgent" hard drive I tried to restore these files for the first time ever. It was more difficult than I thought, I was unable to do so. The instructions only tell of dragging the respective file to the location wanted, but it does not work.

I have all the files from the external drive shown on the PC and load and transfer files that way. I am not allowed to to use the safe disconnection feature of the USB, getting the message to wait until later for disconnection so I leave it permanently connected.

My question for help is: how can I restore the two folders and and their files in a simple procedure.

Thanks to all helpers

A:unable to restore from external "freeagent" backup drive

You can't delete the My Computer icon or send it to the Recycle Bin. My Computer has everything on your computer under it, including the protected Windows System files, so it will not let you delete it. You may have deleted the My Documents files, but this too has protected system files that won't let you delete it. If you go to C:\Documents and Settings\[username} is there a My Documents folder there? If so, you can open it up and copy the contents of the My Documents folder in your backup, and paste it into the My Documents folder under your user name.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU P6200 @ 2.13GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 2
RAM: 1844 Mb
Graphics Card: Intel(R) HD Graphics, 730 Mb
Hard Drives: C: Total - 260242 MB, Free - 162570 MB; D: Total - 29690 MB, Free - 27584 MB; G: Total - 305211 MB, Free - 174064 MB; H: Total - 15259 MB, Free - 3249 MB;
Motherboard: LENOVO, MoutCook
Antivirus: avast! Antivirus, Updated and Enabled

Am I embarrassed! I have had external drive for backup and to have an image on it. But I am so dense that I don't know how to restore. I have the manual which tells me to go to the "welcome" screen but I can't open any screens of the software. The software is WD SmartWare. . These are the files in the folder. Should I start all over by hitting the .exe file? Any ideas? I'm getting paranoid knowing that my external hard drive backup is useless to me because I don't know how to restore.

A:WD SmartWare software on "my passport" external hard drive

heyya americamba, I'm going to close this one up, as you have another one in hardware at http://forums.techguy.org/hardware/1118901-my-passport-external-drive-wwd.html, and that one is in the correct forum.

thanks for understanding.


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I recently had to replace my vista Home Premium operating system. I have my photograph stored on two external hard drives. I am able to access the music and documents on the external hard drive, but not the photographs. When I try to open a folder I am given the message that I do not have "permission to access this folder". How can I be granted that permission to ALL the photo folders ( app 50) on that hard drive at the same time? Very aggravating situation !!!

A:how do I get "permission to access a folder" on an external hard drive

Originally Posted by rosemaryheller

I recently had to replace my vista Home Premium operating system. I have my photograph stored on two external hard drives. I am able to access the music and documents on the external hard drive, but not the photographs. When I try to open a folder I am given the message that I do not have "permission to access this folder". How can I be granted that permission to ALL the photo folders ( app 50) on that hard drive at the same time? Very aggravating situation !!!

One tutorial that might help you :
Permission : note - it applies to both Vista and Win 7
Sharing and Permissions - Windows 7 Forums

By the way, is this the message you saw ?

If yes, what would happen if you clicked Continue ?

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I recently bought a Western Digital firewire/USB 2.0 combo drive for my Dell laptop running Windows XP Home edition. It worked fine once. When I went to use it again it would not register in "My Computer." It is recognized in device manager and no conflicts appear. There are no new/rolled back drivers available. In Disk Management in Console it appears but shows a large portion of unallocated space. Uninstalling and reinstalling does not work.

Could there be a corrupt Windows file? Does anyone have any suggestions?

A:external hard drive not recognized in Windows XP "My Computer"

If it shows unallocated space (how much?), then the drive should be partitioned and the partitions formatted.

What sizes are we talking about? Unallocated space will not appear in My Computer, but only partitions that are formatted and ready to use.

If you have TweakUI or other tweakers, be sure that the drive is not hidden from My Computer.

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So I have a Windows 7 64bit desktop with 2 external hard drives that have shared over my network so I can view the files on my laptop(win 7 64bit) and watch movies and such on my xbox via windows media center.

I recently purchased a WD Elements 2TB external Hard Drive.
I connect the new drive to my desktop along with the other 2 external hard drives and functions with no problems until I try to share it on my network.

My procedure for sharing was opening my computer, right clicking on the hard drive, clicking share with.., advanced sharing, (in the sharing tab) advanced sharing again, click the share this folder box and hitting apply. And I get this error, "An error occurred while trying to share G. Incorrect function. The shared resource was not created at this time."

I was however able to add the new external hard drive to my media library in windows media center so my xbox can see the new hard drive no problem.
So now I need to get the drive on the network so I can see it on my laptop.

Whats more, If I disconnect the hard drive from my desktop, and connect it to my laptop, it will let me share it and I can see it from my desktop. (Baffles me...)

Any help or ideas on this would be greatly appreciated.

A:Cant share external Hard drive "Incorrect Function"

I see you have the same issue as I do and are getting about the same help I have been getting, NONE
We will probably find out "Microsoft" will want to charge us extra if we want to share more than one way, they give us ONE free sharing but not 2 without more money.

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Let me apologize in advance if this is the incorrect place to post this query - I've seen other similar issues posted in "Hardware" so I'm hoping I'm in the right area...

I've seen this issue posted before, and I've Googled my heart out, but I still haven't been able to find answers to my exact problem. I have a 500GB Western Digital MyBook external hard drive which holds all of my music files as well as back-ups of movies and pictures. Whenever I plug it in, I don't have ten seconds before I get the "Delayed Write Failed" error message, and if I happen to be in Explorer at the time it freezes. I've also got Windows XP on my Dell Inspiron 6000 laptop, if that's relevant.

I got the error message two days ago for the first time, while trying to import a cd using iTunes. It imported the first two songs on the album before giving me the error. Since then I haven't been able to use the drive at all, and when trying to get files from it I've gotten errors saying the path was incorrect (as if the hard drive weren't plugged in). I tried using the hard drive yesterday on my dad's IBM laptop (also running XP) and had no problems sifting through the files in Explorer, however opening a movie in Windows Media Player caused that program to freeze. Today I plugged it into the IBM laptop again and tried the same previous album in iTunes, but this time it didn't get past the first song before it gave ... Read more

A:"Delayed Write Failed" on External Hard Drive

Check for malware. Also, a delayed write failure is this:

this is how external drives work with xp:

1. you tell a file to be copied to the ed (external drive)
2. Windows checks the file size and compares it to the free space on the ed.
3 Windows allocutes the space needed and queues segments of the file to be copied. (usually 1 file = 1 segment)
4. Windows starts copying segments to the drive in order of the queue.
5. the files finish and the transfer completes.

The delayed write failure is when one of the queued segments fails to copy.
This could be because of the hard drive failing so check for hdd errors but its more likely a windows issue.

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