My mouse randomly freezes for short instants of time, then works again. I use a corded Logitech MX518 mouse through a USB port in WinXP. When it happens, the cursor freezes, the red light from underneath the mouse stops, and windows makes the usual "a USB device has been unplugged/plugged-in" sound. The frequency of the freezing is much higher when I play CounterStrike. If the mouse is left alone, it does not appear to ever freeze.
Rebooting seems to midly alleviate the problem, but very temporarily. I've tried other USB ports to no avail and I have a 420 watt power supply. When I use the PS2 adapter, the frequency of the freezing is considerably lower, but if it does go out with a PS2 I'm pretty much screwed as Windows will not re-detect my mouse. I use default drivers, not Logitechs, but I did have this same problem ages ago with my Microsoft IntellMouse 3.0. If anyone has a similar problem, please mention it and the things you tried, successful or not. Thanks for you help.
Take it easy,
Think I found my problem. When looking through my system information, I found the following device conflicts. Ironically enough, one exists with the USB + video card. Can someone tell me how to fix this?
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
I/O Port 0x000003C0-0x000003DF Intel(R) 82875P Processor to AGP Controller - 2579
I/O Port 0x000003C0-0x000003DF RADEON 9800 PRO
IRQ 16 RADEON 9800 PRO
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE
IRQ 18 Intel(R) PRO/1000 CT Network Connection
IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7
IRQ 18 OHCI Compliant IEEE 1394 Host Controller
IRQ 18 Intel(R) 82801EB Ultra ATA Storage Controllers
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel(R) 82875P Processor to AGP Controller - 2579
Memory Address 0xA0000-0xBFFFF RADEON 9800 PRO
I/O Port 0x000003B0-0x000003BB Intel(R) 82875P Processor to AGP Controller - 2579
I/O Port 0x000003B0-0x000003BB RADEON 9800 PRO
I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system
It's worked out well for many of us in the past.
You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)
There is a setting in BIOS setup to assign an IRQ for VGA (under pnp). You can disable it if you like.Read other 6 answers
hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking
Hello there thank you for taking the time to help me i really appreciate it..
below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINNT\system... Read more
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After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates
First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.
Note: if you need some suggestions on which tools to use, let me know.
Afterwards, test functionally of mouse and keyboard.
If no change, run System Restore, choose a Restore point before the issue started.
Again test behavior of mouse and keyboard.
If the issue has been resolved, go ahead and reinstall windows Updates.
I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L
Any help would be greatly appreciated!
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Hi, sorry, not very good at this sort of thing, but any help would be greatly appreciated.
1) Thursday night - mouse was working. Sunday evening, mouse is not working.
2) In the device manager it tells me I have two HID-compliant mouse drivers, location: "On USB Input Device" - I only have one USB input for my mouse. I tried disabling one of the drivers to see if it was a conflict problem. No luck.
Any ideas? The mouse is a "Wireless Optical Mouse M/N:SM-502C"
Thanks for reading
If you Goggle / bing / yahoo this info you gave........what........do you get ??
The mouse is a "Wireless Optical Mouse M/N:SM-502C"Click to expand...
I got this
The connection has timed out
The server at www.smallworld-us.com is taking too long to respond.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Click to expand...
Recently I installed a Microsoft wireless mouse and it is working. But the wired mouse is now sporadic and at times freezes. I have unplugged the wireless mouse and rebooted several times. Even did a system restore.
Also an Excel spreadsheet stopped working with the wired mouse just freezing the screen completely. Even after rebooting, the Excel will open and eventually I will get a cross hair image. I have tried to update the driver on the wired mouse but it says I already have the most uptodate one. I am running Windows 10 64 bit. I scanned with Malware antimalware and it eliminated over 300 items. I am not sure what is going on.
I hope I don't have a virus. I have Norton 360 with my Comcast subscription but now I cannot even see it in my taskbar. I have tried to uninstall and reinstall but nothing happens in Control Panel when I try to uninstall.
I have a Dell XPS desktop. As I write the wired mouse is not functioning. If I unplug the mouse and put it back in the mouse port it works for a minute or so and then just dies. I don't even see the red light at the bottom of the mouse sometimes. I just unplugged the wired mouse and now it is working. So it is very odd behavior. I imagine by the time I post this the wired mouse will freeze again as has been the case. In the interim while I wait for a reply, I'll contact Comcast and see if they can help me with the Norton virus software issue.
Tech Support Guy System Info Utility version 18.104.22.168
OS Version: Microso... Read more
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Hello, i happened to have a problem lately with mouse and mouse pointer. Yesterday i was playing a game and my pc suddenly started freezing and laging. So i hard reset him after that i boot into windows 8 and my mouse wasnt working at all. And pointer was no were to be seen either. Today i tried restoring pc but that dont help me. In bios and in advance startup options mouse is working. So i assume its in the windows. My specs are:
intel core i5-3570k 3.8ghz
16 gb ram
Western digital 1TB HDD
nvidia geforce gtx 650 1GB
fsp 750W PSU
I tried everything except reinstalling windows (OS was installed week ago).
I have heard of stability issues on those Gigabyte motherboards where people are having those problems with their mice.
Is your BIOS up to date? maybe it will contain an update on the website for the BIOS that improves system stability.
Is this a PS2 Mouse, or a USB mouse. If a USB, disconnect and then reconnect. If its a USB mouse that is wireless, make sure the battery is good, and if you have another computer, do a test.
Also try to boot from your Windows Installation Media and see if your mouse shows there, could give it a try.
If freezing and lagging during gaming, then could be possible overheating. Do you have a program installed like HWmonitor checking your CPU and GPU thermals. Make sure they aren't getting to hot.
If problem continues to persist. I would start troubleshooting. If you have another computer. or spare hard disk that is SATA, try installing windows on that, and try to duplicate the issue, if it comes back, rule out the hard drive.
Next would be either the GPU, RAM, or Motherboard. You would have to stress test the GPU by using Furmark, or similar program, like MSI Kombuster. If GPU stress test passes, move on to Memory.
while computer is powered down, and PSU off or unplugged. remove and reseat the memory modules, making sure they are fully seated, Do memory diagnostics with memtestx86 or something similar, and do a few passes, If memory check passes, Its more than likely there is a problem with the motherboard.
Weird problem for sure. You... Read more
The mouse started to stray and stopped working in the middle of doing something, i.e. eBay, typing word and etc. which is very annoying and first of all, I lose all of the work done due to stopping of the mouse.
However, the mouse started working as if nothing wrong, once I restarted by 'force' restart ..... pushing the button in the middle of the PC. Otherwise, the PC is all fine and working OK.
I did apply Malwarebytes to combat the issue, however the issue does not resolve.
Any help on this would be truoly appreciated.
Did you try a different mouse? If you still have the same problem with a new mouse, see if there are any drivers for the mouse from it's manufacturers web site.
Also try a Clean Boot, if that works, then add one startup item at a time till the mouse acts weird again, then you know that is the problematic program.
I'm using my laptop in a desktop mode. but some days when i start up the computer the mouse is on (Sees the red optical light.)
But the cursor dont move when i move the mouse. when i drag the cable out and in again the ligh wont turn on. i change usb port and it works. 1-3 days later the same thing happends and i change to the previous one.
And if i put anything else in the port that stops working it wont recognize. its like it temporarely dies.
Is this becouse of the ports is 3.0 and the mouse is 2.0?
Have 3 usb ports, 1: Keyboard 2-3, Mouse.
Mouse: Logitech Gaming mouse g400.
I sort of have nearly them same problem only on my work pc. It seems to me if you leave it in for about 5 minutes it starts to work again See if leaving it in works.Read other 9 answers
Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.
I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.
I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.
While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.
The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more
i have a problem with my mouse cursor.... when it is performing something it become busy... right.. and sometimes the mouse cursor will rotate... or the working in background.... it doesnt rotate anymore.. i mean the windows aero scheme.. i am using a windows 7 os... i dnt know what is the problem,.. i alreay have the tuneup utilities 2010.. still no progree.. plls help me resolve my problem
Go to Control Panel>Mouse>Pointers and confirm everything is as you want it.Read other 9 answers
This is very frustrating and I am at my wits end. I have tried 5 different wireless mice and two wireless keyboards with nearly no success.
HP Wireless mouse. Returned to store.
Logitech mk320 mouse/keyboard combo
Logitech m325 (two different ones)
iHome Mouse (works best actually)
Logitech v220 wireless mouse (very old)
Microsoft wireless mouse and keyboard 1000
With all of the mice I experience issues where the pointer disappears or seems stuck on elements on the screen, for example, the pointer seems to get stuck on the edges of windows. Pointer motion is erratic at best. With the mk320 and m325 mice the pointer does not stay in one place long enough along with the windows scroll up or down a line or two which leaves me with the pointing device version of "whack-a-mole" attempting to click on something. The v220 is a very old mouse and while it works is resolution is fairly low.
With the microsoft mouse it sometimes stops working and needs to be reset. The keyboard does the same and needs batteries removed and replaced. Sometimes that doesnt work and I need to reboot.
With the keyboard on the mk320 combo some keys don't work consistently and sometimes no keys work. Cycling power fixes the no keys issues, moving the keyboard away from the computer fixes the keys that don't work consistently otherwise.
This issue has persisted with windows 8.0 and 8.1 with two different motherboards. At no point has the wireless transceiver a... Read more
Hi jenny4, welcome ...
You obviously sound like you're no newbie to computers so forgive me for asking this but have you checked for Malware lately?
Needless to say, the fact that some mice work better than others is strange.
I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.
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i just did a fresh install of windows 7 in my hp laptop,i had windows 8 but i dont like it,and i have no mouse pad or external mouse weorking so im not sure how to fix this.but the mouse pad works in safe mode.
Hi What is the exact Model Number of your Laptop ?..Read other 1 answers
I?ve got a Vista computer running service pack 2
Intel(R) Core(TM)2 Quad CPU [email protected]
RAM 4.00 GB
32 bit operating system
Quite often the mouse stops working. It?s not the mouse itself that it is the problem as the same mouse works on other computers okay. It also makes no difference if it?s a wireless mouse, a USB mouse or a serial mouse.
Restarting the computer doesn?t fix the mouse problem. However if I turn off the computer unplug all connections, (mouse, monitor, speakers etc) reconnect them all again, turn back on the computer the mouse will work for another day or two.
What I?ve done is take it to a computer repair place who replaced the power supply; I?ve since taken it back to the same computer repair shop when the replacing of the power supply hasn?t worked. However they seem incapable of fixing this problem, because of course once they connect a mouse, monitor etc the mouse starts to work again.
If I look on "Human Interface Devices" on that computer it only shows one device. It says that a Microsoft USB wheel mouse is working correctly, but the mouse in question on that computer is actually a serial mouse. None of the USB ports etc are showing up (?)
Anyone have any suggestions? (My computer knowledge is complete beginner) Maybe this is a hardware problem and perhaps I shouldn't be here...if so please forgive me and be kind
Not really sure what genre this problem should be on. However i have recently purchased a Fujitsu Siemens Amilo Li2727 notebook. Working fine when i got it but i decided to use a usb mouse instead of touchpad now the touchpad has stopped working entirely even when usb mouse id plugged out. i really want to resolve the problem. i have already gone onto control panal, mouse but the touchpad does not come up as a device. Any help appriciated thanks.
Welcome to the forums.
Been a while since I had a laptop, but I seem to remember there being a setting on what to do with the touchpad when the mouse is plugged in. Unfortunately I don't remember where and have no way of finding it.
Have you tried rebooting with the mouse unplugged?
Sorry I can't be of more help. The manual for the laptop ought to have that info in it somewhere.
My mouse suddenly stopped to work after I restarted my computer. I turned my computer off to clean the dust in it and then I replugged everything back. Everything seems to work perfectly. But after 5 seconds my mouse stopped moving and it's stuck. I tried to plug it in a different USB and it detect and it work for another 5 seconds then it stops. I tried everything I could. I am on Windows XP by the way.
Here is my spec:
Motherboard: Asus P5ND2-SLI
CPU: Intel Pentium 4 HT 3.0 Ghz
RAM: 4GB Samsung DDR2 667Mhz
I have a Logitech mouse but I don't know the model. It's plugged to a G15 Keyboard USB.
To allow temporary control with a mouse, I suggest to plug in either the USB mouse into a PS2 adapter type plug, or just use a regular old style PS2 type mouse, and then re-boot, and the system should detect it. Then you can go into the Device Manager to check on the driver for your Logitech USB mouse and keyboard, which may need to be updated or re-installed. Also there are some settings in the BIOS to enable USB.
Hi, really could use your help. On startup mouse will not work. It's a PS2 generic mouse with wheel that has been working in the past. I tried a different mouse and it still doesn't work. Rebooting does not help. Did a system restore and mouse worked for 10 or 15 minutes then stopped, frozen. Using tab and other keys I managed to get into driver screen. There was no mouse driver shown, empty. Trouble shooting said no driver present. Later some how it started to work long enough to down load a mouse drive with wheel from MS. It again worked for 10-15 minutes and stopped. It starts to fail by first having jerky motion, freezes, un freezes and the stops completly. Again, got into drive screen and mouse driver was gone...empty. Ran a disc clean-up, defrag, spyware and antivirus with no help. I'm a novice at this so any help would be appriecated. This is a used computer someone gave me 2years ago and I don't have XP CD's. Also, SP2 is installed. Please, when responding, don't use any abbreviations or mid-high level terms. I'm a novice, keep it simple. Thanks in advance.
Welcome! Somebody correct me, but I think PS2 mouses are old, old and require an adapter to plug into the right place. I remember having to toss a perfectly good mouse when I upgraded my machine (hard and software); The new ones don't have a ball, they use laser light and are sooo nice; and they have a wheel so you can scroll down a page without having to click and hold. I got a Logitech from BigLots for $8 when they are $28 everywhere else.
I think I read somewhere a condition when a mouse won't work in Safe Mode. Also, was it plugged in when you did your system restore? It should have been, but it sounds like you have given it every opportunity to get a driver; cannot imagine why it does not work, except its not plugged into the same place it was before you did the restore? Or you didn't put the adapter in and plugged it somewhere else? Or there's a short in the cord?
Mouses with a ball do get dirty, and you can sort of clean it, maybe use the vacuum? Why don't you do a search on PS2 mouse and see what you can learn about them. Also, if you go to start - my computer - control panel - system - device manager - hardware you can copy and paste your machine description into Notepad and then fill in some of the blanks describing your machine on your intro sheet.
I hope you don't think I'm asking dumb questions; I started a topic "No sound after system restore" that's getting full of boo-boo stories about plugs and swit... Read more
My mousepad does not have the orange light on and it doesnt work at all. A wirless and wired mouse works however the pad does not work with or without them connected. Could it be shut off somewhere that I'm not seeing? Any help is appreciated thanks!
Hello, please ensure you create a system restore point on the notebook and backup complete data.http://support.hp.com/us-en/document/c03327545 please set bios to defaults on notebook keep tapping ESC as you switch on the notebook once you get startup menu press f10 - do not save and exit - NO then press F9 - set bios defaults - yes- f10 - save and exit IF doenst work please update touchpad and bios from HP website http://support.hp.com/us-en
I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer ?Accept as Solution? if it solves your problem.Regards,Vijay
Hi, when I startup XP the mouse appears on the screen but it refuses to budge. I searched for the P/S2 port in the Device manager but it is not there. I got a Com1 port mouse but that to will not work. When I enabled the mouse control from the num pad it works but with the mouse it just does not work. I have enebled the P/S2 port from Bios too.
I cannot find a pointing device at all in the system though the keyboard shows up there.
What could be the problem? Do I have to reinstall XP?
sp3 is still beta
you should be able to roll back from add and remove
Here's the challenge.. Tried both a PS2 mouse and a USB mouse. Neither work. Have done a system restore back to date when was working. This then gets the mouse working. When I open internet explorer. The mouse disappears again. System restore - back again. Have done a deep scan with NOD32 for bugs. Nothing found. How do I stop the mouse becoming deceased every time I open I.E. ?? (Windows XP) Have checked drivers - all appear O.K. when the mouse is there..
Problem has gone after countless reboots - mouse just appeared and now works fine. Computers.!!!!!
I have been using my old iball mouse without any problem for years. Today I bought a new mouse (ps/2) and plugged into the cpu. But it was not working. Then I changed it by trying my old mouse and it was working fine. Again I tried with new mouse and I found it working and turned off the computer.
After sometime when I turned on the computer but my new mouse seems to be not working. I tried with my old mouse and both did not work.
For both mouses I am able to see the lights glowing in the mouse. Also I am able to see the mouse pointer in the screen. But I am not able to move the pointer / left click / right click or any other thing.
Advices are appreciated.
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hi, i just installed win7, and everything went allright, except my mouse doesnt work, it didnt work at any point of the installation neither now in my Win7 desktop.
Looking in Hardware Administrator, i see theres a problem with it, i check it it says error Code 10. and something like the hardware cant start. (in spanish thats why my lame traduction)
i already updated my win7, i tried to update mouse driver(directly from the hardware administrator) saying there was no avaliable update. i unistalled the driver, pluged back in my mouse and still doesnt work.
the mouse does have power cuz the light (its optical) its on. i have Windows Xp working on a diferent partition and my mouse works like a charm.
whats going on?
by the way:
AMD ATHLON X2 6000 64BITS
2 GM RAM 800mhz Corsair
Nvidia Gforce 7300 GT
Mouse: Genius P/S 2 Optical
Did you try the drivers for XP in windows 7 or the windows 7 drivers?Read other 1 answers
I have Microsoft Wireless Desktop Elite Keyboard Model #100 & Intelli Mouse Explorer 2.0 Model#1007 and was using Windows XP. Both were working perfectly. Recently I have switched over to Windows 7 Ultimate. Download the software from Microsoft site for Windows7.Keyboard is working perfectly but Mouse is not working at all. Any suggestion will be highly appreciated.
when you plugin the mouse,is there any indication of new driver installedRead other 1 answers
I have Windows XP Home SP2 on an HP Pavilion desktop. My web searching skills are improving, but sometimes I just can't seem to find what I am looking for. My problem: Once or twice a month, after bringing my PC out of standby, the mouse has stopped working. (Logitech MX1000 wireless laser mouse.) I've tried re-installing, updating drivers, etc.; nothing has worked. The only solution I have found is to press the Windows key on the keyboard and navigate my way to a re-boot using the arrow keys. That works, but I am wondering if I could just find a way to shut down and re-start the mouse program only (KEM.exe, I believe), if that would work. If it did, it would surely be much faster than re-booting the entire PC. In fact, I happen to have a Microsoft keyboard with several shortcut keys that I do not use. It would be really neat if it were possible to program a couple of these to stop and start the mouse program. Could even just one key be set up to stop AND restart the mouse program? These are all just thoughts; my first goal is to find out if re-starting the mouse program can be done at all using only the keyboard. Thank you to all who take the time to reply.
One of the things I liked about Windows 3.11 (eek!) was the keyboard commands. Microsoft has wisely kept keyboard commands, and even added a few.
You could try this. I'm not familiar with your mouse so I'm not sure it'll work, but it'll allow you to close the program and then manualy activate it.
Press <CTRL><ALT><DEL> to bring up the Windows Task Manager (or, alternatively, <CRTL><SHIFT><ESC>)
Use the <TAB> and arrow keys to go to the "Processes" tab.
Use the <TAB> and arrow keys to highlight the KEM.exe process.
Press Delete to end the process and then <ENTER> to confirm.
Press <ALT><F4> to close the Task Manager.
Press the <Windows key><E> (the letter "e", that is) to open Windows Explorer.
Use the <TAB> and arrows keys to navigate to the KEM.exe program file (you may want to make a shortcut in an easily accessible location) and press <ENTER> to start it.
Let us know!
I just installed windows xp on my HP pavillion. i wanted to clean out the computer because i'm selling it. i could not find the backup of windows 98, however (the version it was running), so i used the disk of XP that came with my new computer.
Everything seemed to go ok, but now my mouse won't work (it is one of those plugs that's NOT a USB plug). i tried shutting down, unplugging the mouse and plugging it back in, and then restarting. but still nothing.
any ideas? please instruct clearly; i am not familiar with a lot of computer terms.
thank you! i'm trying to solve this problem because the person buying it is supposed to come over and pick it up!
Well, a little bad news first - you can't sell it with XP installed, as it is a pirated license/already installed on another pc.
I suggest you first try a USB mouse. If it works, then wipe the drive, sell it without an operating system, and let the buyer know that you had a problem with the ps/2 mouse, but a USB mouse works fine.
My mouse on my hp envy touchsmart m6 sleekbook quit working. I tried restarting and still nothing. It was working and I logged out and when I came back it wasn't working. This laptop is less than a month old.
RLBurget, Welcome to the HP Forum. Take a look at this guide:Fix Touchpad / ClickPad Note: The Hard Reset procedure described in the file is used on notebooks - you posted in the Desktops section and your system description denotes a notebook. If you do have the notebook described, then the Hard Reset may do the trick. Read over the file and then decide on your course of action based on what you may have already tried to fix the issue. Click the Kudos Star!It is a nice way to say ?Thank You? for the help.Although I strive to reflect HP's best practices, I do not work for HP.Read other 2 answers
am using Windows 7 on my acer 6930 laptop and my mouse is not working. It works on my friends' laptops. It doesn't even get detected under the mouse and pointing devices in the device manager. It's only detected under the Universal Serial Bus Controllers as USB composite device and also under the Human Interface devices. The mouse lights up and all but it doesnt do anything to the pointer and am currently using my touchpad.
PLEASE HELP !
sorry for double posting but i'd like to add another thing,
I also uninstalled the device and installed it again and it still doesn't work. It only works on my friends' laptops. And I also tried with another different mouse
so I've just sent my laptop to hp because my hardrive just broke after 14 months. It was out of warranty by 2 months so HP made me pay £150 - thanks for that HP!Anyway, it has come back and the mouse doesn't work at all. If it wasn't touch screen I would have no way of doing anything.Any help would be fantastic.Read other answers
Dear support I have a Probook 430 G3 from spring 2016 with Windows 10 installed. After login in the mouse-pad stops working and I cannot enter the apps or use them. I wonder if I have pressed something wrong at a certain time - re-starting does not help. kind regards, HenrikRead other answers
I am running Windows Vista. Recently the scroll wheel on the mouse stopped working, after that the complete mouse stopped. I have tried 3 new 'mice' and they won't work either. Can anyone help? I have been in to the control panel but it is so difficult using the keyboard.Read other answers
my friend has got the files for his mouse deleted
when you go to start, control panel, printers and other hardware, mouse, hardware there is no mouse harware installed.. he has tryed alot of harware that he downloaded but as yet nothing is working..
the usb that the mouse is connected to is working ok as he has tested them with his keyboard, but the mouse wont work in any of the other usb slots, also he has tryed another mouse but its not working either
does anyone know how to fix this???
Go to the device manager and delete the mouse, then reboot and Windows should find and install it.
If the mouse is using a USB adapter and has a PS2 plug under it (or vice versa), try powering off the computer, removing the USB adapter, plugging it into a PS2 port and booting the computer.
If the mouse is wireless try changing the batteries (in the mouse and the receiver)
I was using a USB mouse and it suddenly stopped working one day. I restarted the computer but then the keyboard didn't work. After a few more restarts, the keyboard worked fine but the mouse wouldn't work.
I've tried all the USB ports but the mouse doesn't work. I know there isn't anything wrong with them because I've used other USB devices fine. I've also tried other mice but none of them worked either. The mouse shows up in the device manager as working perfectly fine but yeah, it doesn't work.
Any help would be appreciated.
Try removing the mouse in Device Manager, then restart your computer. It should redetect and reinstall it.
I can load into BF 3 fine but when I get into the game, the mouse buttons won't work, I can move the cursor but not select any of the options, kits, etc.
Anyone else had this problem? I've only had it since upgrading to Windows 8 and adding another monitor.
Welcome to the forums, maybe this fix from Seven forums may help you
BF3 Mouse Fix
Please my mouse on my computer is not working.what can i do to restore that
Hi there @festus1985, May the Forums be with you! I am happy to give you a hand with this. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information. HP Desktop PCs - How Do I Find My Model Number, Serial Number or Product Number? HP PCs - How to Find the Windows Edition and Version on Your Computer Assuming for now a desktop computer and Windows 10, you can try following HP PCs - Wireless Keyboard and Mouse Troubleshooting Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.Read other 1 answers
I have a compaq resario computer that the mouse does not work on. I have tried downloading the driver the mouse toa cd and installing it on the comptuer but it says the computer does not meet the minimum requirement for this update. Was wondering if you had any ideas as how to fix this?
Thanks so much
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I have windows 8, and the mouse pointer doesnt move after the windows boots up.. But it works after i disconnect it and replug it.. Pls help.. It so annoying
Did you try uninstalling it's driver in Device manager and restarting with mouse plugged in ?Read other 14 answers
My mouse pad is not functioning properly. I can move the cursor around but when I tap the mouse pad it doesn't click, I have to click the button on the bottom and I also cannot scroll with the pad anymore. It was working this morning and then all of a sudden I could no longer click or scroll by the mouse pad. I already went to the setting and looked and it says that it's enabled and I even restored to the default setting because that helped last time but it didn't help this time.
Mod's Edit: System model added to front of Subject line to improve visibility / clarity. Model number obtained from prior forum posting.
Hello everyone, i have an problem with my PS/2 mouse. Its not working. Restarted and stuff, loaded default BIOS settings. Still no luck. Any help please?
Try unplugging it, plugging back in then booting the machine. I know it sounds silly but I've had similar issues with PS/2 mice & keyboards
I have a Dell Vostro 200 running Windows XP. I bought a new keyboard and mouse but when it loads up the keyboard and mouse don't work. I tried connecting it to the internet so it could obtain the drivers automatically but that didn't work. I then tried to start in safe mode they still didn't work. I checked the BIOS and the USB was enabled. I ran Hiren's boot CD and both the mouse and keyboard work on the Hiren's mini XP OS. I'm stumped can anyone help me please.
I tried both rebooting to last know good config and restoring to an earlier config, neither worked. I am now downloading an XP ISO to try and use it to repair the OS on the PC.
I have a USB mouse that is strangly not working in my system, I tried booting into linux and windows PE and it works in both of those, it also works in any other computer I plug it into. The mouse shows up in devmgmt as HID-compliant mouse. Also something strange happens every minute or so after the mouse is plugged in the device disconnected sound plays.
View attachment JORDAN-PC.txt
Have you tried it in different USB ports on the system? The problem is more likely the system (somewhere) as the mouse works fine in other machines.
Hey, IM KimCaii cant do anything without my Mouse. ive 3 USB PORTS On my Laptop ( 2 on left & 1 on right)my Mouse tottaly not working on Left & Right Port. what the hell.. with this Lenovo..Thres Picture of My mouse driver.--------------------------------------------------------------------I've Tried to uninstall Mouse Driver , Enter SAfe Mode, Plug on diffrent port. with result of no luck--------------------------------------------------------------------i try on another laptop, that my mouse still working without problem. ive no idea with this thing, Hope your Help . Thanks
Mouse.png ?68 KB
My mouse pad is not functioning properly. I can move the cursor around but when I tap the mouse pad it doesn't click, I have to click the button on the bottom and I also cannot scroll with the pad anymore. It was working this morning and then all of a sudden I could no longer click or scroll by the mouse pad. I already went to the setting and looked and it says that it's enabled and I even restored to the default setting because that helped last time but it didn't help this time.Read other answers