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IdeaPad 710s 13ISK Wifi Issue

Q: IdeaPad 710s 13ISK Wifi Issue

Hello there! I bought the Ideapad 710s recently but i'm experiencing a serious WiFi issue. After cold start the wireless network adapter cannot be recognised. There isn't even an entry in the device manager pointing to an unknown device or a missing driver. It is absolutely not possible to allow it. Restart doesn't help either. After many restarts and attempts to switch th adapter on, I've succeded, and from that moment on, it stays active with no further issue. Countless resarts later it's still on and the function is okay. The problem is, that on the next day (i think that means, when the notebook is cold) the issues appears again. There is no network adapter, and it appears much later. What i've tried by now: 1. Did a full Windows update2. Reinstalled every single driver from the Lenovo support center3. Turned every single energy saving feature off4. Did a BIOS update5. Did a full system recovery (and repeated the steps 1, 2 and 3)6 Made a clean Windows 10 installation (and repeated the steps 1, 2 and 3) After each and every of the steps mentioned above, the issue appeared after cold start on the next day and disappeared after about an hour of being turned on. The wireless adapter is UEFI ENABLED all the time. Well after two weeks and countless attempts to solve the problem i have no idea, what more could i possibly do. Does someone experienced such issue, and if yes, what was the solution for it. Best regards and happy new year!

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RELEVANCY SCORE 200
Preferred Solution: IdeaPad 710s 13ISK Wifi Issue

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 98.4

Hello there!I'm planing to buy a new notebook, and found the 710s-13ISK (80SW003NGE) interesting. There are 5 different configurations of it, with different CPUs and memory amount. The cheapest one is the only one i could afford, and it has the weakest CPU i3-6100U, which is no issue at all, but this one has only 4GB of DDR3L. I'd still like to buy this one, but only if I'm able to upgrade the memory some day to 8GB, in case the 4GB are not enough for my usage scenarios. Unfortunately i cannot find any specific information, whether the mainboard has a RAM slot (so the 4GB could be replaced by bigger 8GB), or the memory is soldered directly on the mainboard (means not replaceable). Does anyone have this particular notebook, and could give me some information about this one? Many, many thanks in advance!

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RELEVANCY SCORE 97.2

Hi there, I've been trying my best to find the ideapad 710s-13ISK with the i7 processor and iris 540 graphics. However this has not been easy at all. I live in Belgium and I have not found a single (web)shop that has this product. In the Netherlands (close to Belgium) I can only find this product on the Lenovo website, nowhere else. I've been told I can't purchase it from the NL website, so do I have any way of getting this specific laptop? (http://shop.lenovo.com/nl/nl/laptops/ideapad/700-series/710s/) I know it's not really a good question to put on the forums, but I have been struggling to reach Lenovo (both BE and NL). Thanks in advance, Sam

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RELEVANCY SCORE 96.4

I like my ideapad 710S-13isk except that I hate the Elan touchpad which really damages the whole experience. I am hoping it's a configuration issue--it is certainly a software rather than hardware problem, but I have not been able to find a way around it. Three (software) issues: 1) there appears to be no way to configure the ENTIRE touchpad to respond as a one-finger-left-click, two-fingers-right-click touchpad.  The software breaks up the touchpad into three different sections, and that is that.  So two fingers on the central area will right-click, or two fingers in the lower left corner will right-click, for example, but one finger in the lower right corner and one finger in the middle-right will NOT right-click.  This is a huge pain unless one makes a point of only using the top portion of the touchpad, which is ridiculous. 2) I am used to being able to select an item with one finger, and then stroke with another finger to move the item in preparation for dropping it. My other computers have worked that way.  This touchpad does not.  UPDATE:  this seems to be working now after updating to the latest drivers. 3) Tapping to click only works with one finger.  It'd be nice if it worked with two.  That is more complicated for the software since fingers never tap truly simultaneously, but other devices can figure it out. If anyone can help me with settings to correct these issues, I would be grateful. &n... Read more

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RELEVANCY SCORE 95.2

People help out, lost a few (4) screws from the bottom cover. Where to buy a replacement? Can there is a information of what type, the size of the screws there. Thank you in advance

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RELEVANCY SCORE 95.2

People help out, lost a few (4) screws from the bottom cover. Where to buy a replacement? Can there is a information of what type, the size of the screws there. Thank you in advance

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RELEVANCY SCORE 80

Hi and hello there,  I just bought a new Ideapad 710S and I absolutely love it. Great design and great performance, except for one thing: WiFi speed. I checked it simultaneously with my phone and old laptop and they both have around 40mb/sec. The laptop manages to get around 15mb/sec. Now I already updated the drivers (Intel(R) Dual Band Wireless-AC 3165) and windows 10 update, however, this had no effect. Also, when I tried downloading various items it's about half the speed of my old laptop (also running Windows 10).  Any help would be sincerely welcome!! Thanks in advance and all the best,  Jan  

A:WiFi tediosly slow, Ideapad 710S

FYI: I downloaded the latest drivers from the Intel website today..

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RELEVANCY SCORE 80

Hi and hello there,  I just bought a new Ideapad 710S and I absolutely love it. Great design and great performance, except for one thing: WiFi speed. I checked it simultaneously with my phone and old laptop and they both have around 40mb/sec. The laptop manages to get around 15mb/sec. Now I already updated the drivers (Intel(R) Dual Band Wireless-AC 3165) and windows 10 update, however, this had no effect. Also, when I tried downloading various items it's about half the speed of my old laptop (also running Windows 10).  Any help would be sincerely welcome!! Thanks in advance and all the best,  Jan  

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RELEVANCY SCORE 76.8

After a longer period of just frustration about the wifi of my Lenovo IdeaPad 500S-13ISK I started to investigate abut that issue. I use a Fritzbox 7390 DSL-WLAN-Router and frequently the communication stops to work. According https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/SOLVED-IdeaPad-510s-Qualcomm-QCA9377-sl... it could be solved by "disabled the WMM/QoS on ... router", but my router doesn't offer that. Using a web search shows, that other notebook manufacturers are exchanging the qualcomm with a intel module fro free on demand.Does lenovo offer such a free service also?  

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RELEVANCY SCORE 76.4

Hello, Few days ago I bought a Lenovo IdeaPad 710S laptop with Intel I5 2.3GHz, 8GB and 256GB SSD. When I power the laptop with its original power supply, and touch the laptop metal surface, I feel permanent "Electric Shocks" !!! (The laptop original power supply doesn't have a ground socket). I have also a new Dell laptop with metal surface and there is no electric shocks with it.  Is it possilble that a 2016 Lenovo laptop will have an "Electric Shocks" issues ??? Thank you,Alon

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RELEVANCY SCORE 75.6

Just received my new notebook and am extremely happy with it, execept for the battery indicator. The effective charge reamining, fluctuates by a wide margin, suddenly jumping from 4 hours remaining - to 3 hours - to 6 hours in a matter of minutes! The PC was left in idle state with no processing happening whatsoever. at 100% charge it shows 5 hours 6 mts of remaining time, as the charge drops to 97% after 5 mins of idle, the remaining time changes to 2 hrs 34 mins and at 94% charge after another 5 mins, it shows 7 hr 20 mins of remianing time! I called Lenovo service and after one hour of trying this and and that, they offered to replace the PC with a comment that battery takes 1 week to settle down and stabilise! I find that a bit out of the ordinary. My config is 710S, i5, 8GB RAM, 256GB SSD, Windows 10, with Lenovo optimiser loaded. (The battery gauge reset, suggested by service is missing in this version - the service staff themselves could not find it).  Is anyone else having similar issues?  

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RELEVANCY SCORE 75.2

Hi,Is there a way to customize the functionality of the Ideapad?s ?Alp?s touchpad?? The 3-finger-multitouch gesture just opens the windows 10 task view. But I would rather be able to navigate through google chrome in a similar way as with my old Thinkpad. RegardsHege1

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RELEVANCY SCORE 75.2

Hi Lenovo,hi to everyone. I've just recently bought 710s plus-13ISK with an idea to have some not so hard gaming (onboard 940mx). But I've found that the GPU clocks are decreasing so much that it's not possible to achieve acceptable frame rates in games (World of Warships, for example) even on low-mid settings. The information on different internet resources (which I checked before buying this laptop) stated that this kind of video cards has far more potential than demonsrated in my case. Further investigation showed that the thermal limit set for particulary this videocard in this laptop is only 61 C. This is as low as hell. As usually, the thermal limit for nVidia cards is at least 85 C. I'm totally not satistified with this. I don't remember any advertisements from Lenovo saying that the videocard in this quite expensive laptop is so slowed down even in not demanding games. If I had this knowledge than I would never buy this laptop. Saying so I'm requesting Lenovo representatives to provide me BIOS with normal clocks and thermal limit for the videocard. Thank you.

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RELEVANCY SCORE 75.2

The camera on my 710S laptop haven't been working for a long time, though I don't remember whether any updates/new softwares caused it, or it was like this from the beginning. The issue is, that basically all apps are saying, that the camera is used by another application, or give an error message. For example in Skype the cam feed does not load at all in calls. When I go to settings in Skype, it loads the camera image for a second, then reloads and reloads. In Windows's Camera app I get the following error code: 0xA00F4271(0x80070001). I have tried to restart the computer, reinstall the driver, etc, but nothing works. When I go to Device manager, it looks like everything is perfect, though I don't understand why it shows two Imaging devices (Easycamera + SEC8425190013F4). I have even tried to disable one of them, but it didn't work either.

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RELEVANCY SCORE 73.6

Im trying to reinstall Windows 10 on my Lenovo 710S. I want to format the HDD in the installation and install a fresh copy of Windows 10. I have created a bootable USB but the installation program cant find my HDD. I have downloaded this driver from Intel, https://downloadcenter.intel.com/download/25165/Intel-Rapid-Storage-Technology-Intel-RST-RAID-Driver... When I browse for a driver it find Intel Chipset SATA RAID Controller but it still cant find the HDD. I have tried to list the drives in the command line using Diskpart but it only finds the USB-disk. I know that the HDD works perfectly because it the same drive Im using now. What should I do?

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RELEVANCY SCORE 72.8

Hello,About a year ago I installed BIOS 0NCN27S2 (2016-10-27) on my 710S-13ISK in order to enable the AHCI support for a dual boot Ubuntu + Windows 10. This week I was notified about the availability of a BIOS update that addresses some security issues (0NCN41WW, 2018-04-11), but I can't find anywhere if it has the AHCI functionality I need. I had a chat session with Lenovo support, but the technician said that he didn't know either (...), and he suggested to ask here on the Forum. Can anyone help me sorting this out? Thank you in advance!

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RELEVANCY SCORE 61.2

Hi, I'd like to upgrade the Ram in my Lenovo IdeaPad 500S-13ISK. 
Saw this on Amazon and wondering if it would work on my system?
 
Patriot 1.35V 8GB DDR3 1600MHz PC3-12800 CL11 SODIMM Memory PSD38G1600L2S 
 
If not could anyone tell me what else I could use?
 
All the best

A:ram upgrade for ideapad 500S-13isk

Hi there, Seamus                        -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
As per the datasheet, yes. It is very much compactible with your machine.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 61.2

How many ram slots does Lenovo IdeaPad 500S 13ISK RAM slots have and where can I find them? The program Lenovo Companion shows it has 2 slots and that the second one is unused but I could not confirm it no where on the internet. I want to install a second RAM of 8 GB in my laptop without losing the original 4 GB.

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RELEVANCY SCORE 61.2

Hello at all. I'm looking for a security lock for my ideapad 500s-13isk. I bought two locks from Kensington, but neither of them works. One lock is with keys, the other one is with number encryption. Both locks have a T-bar which rounds 45. But when I push it in, the lock won't lock. Is there a special lock from Kensington which I have to use? ThanksC. Mielenz

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RELEVANCY SCORE 61.2

Hi - the current version of the ideapad 710s BIOS does not allow changing of the SATA/drive mode from RAID to AHCI. As a result, it is pretty much impossible to install Linux onto these systems. I've tried multiple combinations of things - completely wiped the drive, disabled UEFI, Secure Boot and enabled Legacy mode, etc - and nothing works.  The currently locked SATA mode basically prevents Linux from even seeing the SSD.  I've tried the latest versions of Ubuntu and Gentoo - both with the same result. Is there any reason why this setting is not exposed?  Are there any plans to expose it?  

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RELEVANCY SCORE 61.2

Okay so I've had this computer less than 3 months and it's given me nothing but problems. Now it refuses to even turn on. The power LED turns on but the screen remains blank. This is an non removal battery type before anyone says remove the battery and use the adapter. I've drained the battery which has worked before but this time when I try to charge it the orange battery LED blinks three times. And still nothing on the screen. Any Lenovo stores are quite far away. Anyone knows what's going on? 

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RELEVANCY SCORE 61.2
RELEVANCY SCORE 61.2

Other than online retailers, where can I buy the Lenovo 710s in person in the US? I want to take a look at the laptop and see feel it before I buy it. I live in small town so there's that.

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RELEVANCY SCORE 61.2

??? ???????? ? ??????????? ?????? ? ??????? 

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RELEVANCY SCORE 61.2

Since some weeks I have been experiencing some issues with charging the battery.  It was charging just occasionally,  I often needed to unplug power cable and plug it back in to proceed charging, "plugged in, not charging" and so on.  It was working like that until yesterday. Now,  the bettery seems to be fully uncharged. If I plug in power cable, no one led is on, and also nothing happens. I cannot turn it on...  The charger should be ok, at least, the voltage inside of laptop is ok. I tried several workarounds for "power led is on,  but laptop wont turn on", but nothing helped. What else could I try before sending it to the service?

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RELEVANCY SCORE 61.2

Less than a month ago I bought a brand new Lenovo Ideapad 710s, today it suddenly turned off even though it's battery was at 64%. I then plugged in the charger and tried turning it on - nothing happened. Then I held down the power button at it turned on. Only to turn off again after about 15 minutes.Now, it won't turn on at all.If I hold down the power button, the light behind the keyboard blinks, but the screen stays black. When I plug in the charger, the light that shows it is charging is on, so the charger is working.I just can't turn on my computer at all. I don't know if this information is needed, but I have used it almost every day, around 6 hours every day I've used it (I'm using it for school only). The only things installed on the computer was Office 365 and a driver so that I could use my printer.Any idea how to get it working again?

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RELEVANCY SCORE 60.8

There seems to be no way to diffrentiate internal speakers from headphone jack volume on this machine. When I use the built in speakers I usually have the volume on 60-80% to be able to hear things normally.However that level of volume is making my ears bleed when I plug in the headphones. On every computer I've used you can go to sound options and choose "show disconnected devices" then set the volume for that device (being headphones in this case) but nothing shows up. Even when headphones are plugged in (and working as intended i guess) the sound device still shows up as speaker. This must be an oversight? I have also downloaded the most recent driver from the this site. Currently I have to turn down volume to around 20% before connecting the headphones.

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RELEVANCY SCORE 60.8

Hello  I just got Lenovo 500S model, current disk is a SSD 128GB, SAMSUNG MZYLF128HCHP-000L2, I googled it but I found a flash memory type and not much info about it Wondering if it is possible to have a SSD 250GB/500GB, I found the Hardware manual "ideapad_500s-13isk_hmm_201509.pdf" for this model and the options are mainly Lenovo parts: 12 Hard disk drive, ST500LT012 6G 7mm 5.4K 500G HDD 1620038312 Hard disk drive, MQ01ABF050 6G 7mm 5.4K 500G HDD 1620043312 Hard disk drive, ST500LM000 7mm 500G+8G ( for SIT) 5H20H2460812 HDD, WD WD5000LPCX-24VHAT0 7mm 5400rpm 500G HDD 5H20J3576212 HDD, WD10SPCX-24HWST1 6G 7mm 1T HDD 1620055412 HDD, HTS541010A7E630 7mm 5400rpm 1T HDD 1620065812 SSD, Samsung MZYLF128HCHP 2.5" 5mm 128GB SSD 5SD0H45117 In the Lenovo 500S 13ISK product overview page is written: Hard disk drive:Form factor: 2.5-inch, 5.0 mm or 7.0 mmInterface: SATA IIIIs there any chance to install another SSD like Samsung 850 Evo 250GB?  Thanks for any support  

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RELEVANCY SCORE 60.8

It claims to have a core i5 processor, it had 4gb of ram which i upgraded to 8gb of ram. But its so dirt slow, i cant figure out why i have a fresh install of windows 10 64bit , very few apps running. And cpu usage is about 50% or more most of the time.  I can't even run vmware workstation without it lagging to death. My 6 year old macbook air, was far faster . Why would my 6 year old mac laptop be faster than my 2016 lenovo ideapad ? Is my processor broken? Or is this laptop only good for email? 

A:Ideapad 510s - 13isk extremely slow !!! help

Can you give me a pic of your task manager and its resource manager? I'll see what's making your laptop lagging.And is your drive SSD or HDD?

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RELEVANCY SCORE 60.8

Hi there,I had this laptop for a while now and worked fine. However, this morning when I turned it on, the touchpad was not working. The touchpad is totally unresponsive. I tried uninstalling the driver and reinstalling, and it is not the FN 6, as I have also tried that.Im desperate and dont know what to do. Any help is appreciate it! Thanks!

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RELEVANCY SCORE 60.8

Hello everyone,bought an Ideapad 500-13isk with 128gb ssd some weeks ago.after a windows update the computer started to give me problems after start-up, so i decided to restore the cpmuter via the integrated system and recovery partiton.everytime i try to restore the computer starts back the recovery and can't finish.so, at the moment i'm stuck.i have other computers but i need this one for a trip next week so i can't depot it for repair.i think that the recovery partition in corrupted.i have already prepared an USB disk with windows 10 ready to be installed but i'm alittle worried about the warranty.  if i delete all the partitions and reinstall windows 10 do i void my warranty?do i need a product key or the system will grab it form the bios?is there a way to restore the current status of the machine? (having a recovery partitions is handy, sometimes) thanks in advance 

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RELEVANCY SCORE 60.4

My ideapad ran out of charge, when I went to charge it the charging light came on . However when pressing the power button neither the keyboard or screen light up . When the charging the light changed to white which means it had charged up to 20% . Very confused on what to do 

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RELEVANCY SCORE 60.4
RELEVANCY SCORE 60.4

Hi guys,I have one question. I tried to install the CentOS 7 on my new laptop which runs a win10 on it. But by mistake, I formated all my SSD and now there is not bootable OS on it. How I can reinstall the win10 on it. Please provide one step-by-step method because I think I'm  a nut.

A:ideapad 710S Plus: reinstall windows 10

If you just formatted the C:\ partition, you should still be able to recover using the NOVO button (see page 21 of the user manual) Novo Menu: ? Shut down the computer (press and hold the power button until it powers off) and wait at least five seconds.Press the Novo button using a paper clip.   The NOVO button is just forward of the USB port on the left side of the laptop (see page 6 of the user manual) to turn on the laptop and open the Novo MenuSelect System Recovery >> Troubleshoot >> Reset this PCIf successful, it will return your laptop to the factory condition just as it was when you bought the laptop. If you somehow deleted all the partitions, then you will have to do a clean install of Windows 10 either using recovery media obtained from Lenovo support for a small fee (recommended since it will restore its factory recovery/driver partitions etc.), or do a clean install of Windows 10 using the instructions from Microsoft found here. Good Luck,

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RELEVANCY SCORE 60.4

Hello,I have a new Ideapad 710s, which I love.However, the right click is not working when browsing the net, which has frustrated me. Any advice please. Much thanks,Al

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RELEVANCY SCORE 60.4

I bought ideapad 710S after research and survey, but the performance of 710s is really disappointing. The computer has strange problem and unstable performance. After my first week, I sent it to the maintanence center. Lenovo maintenance center was nice enough to change the mainboard for me. However, after 3 weeks of using, the problems reoccured again. the computer has slow processing capability.  I use simple word program and my typing does not show on the screen simultanously, instead there is the waiting cycle icon keeps apperaing. Plus, there seem to be extreme heat release problem with lound fan noise. I returned to the maintenance center and after that 3 weeks, the shop replaced ROM and heat fan.
When I got home, I started working on the document and recognize heat problem is gone. However, the delay processing problem remains. I have a problem getting my work done with this 710S because everything delays. By everything I mean my typed sentence delays by more than 10 seconds, my access to internet website consumes more than 30 seconds, program opening takes almost 1 minute. I feel disappointed, frustrated and mad with the quality of ideapad. I was a fan of thinkpad and this wiped off and torn down my believe of lenovo brand. 
 
 
Moderator comment: New post created. Subject edited. Was: Re: How to complain to lenovo?

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RELEVANCY SCORE 60.4

Hi -- I've looked through BIOS and don't see the option to manage or change my keyboard configuration to swap these two buttons. Is there any other way to swap the keys with this machine?

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RELEVANCY SCORE 60.4

Hi My 710s' fan has started making more noise lately. I've checked, and there's nothing caught in the fan. The temps are also fine. I think it's just running on dry bearings, which causes it to make more noise. Is there any way to oil the fan?

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RELEVANCY SCORE 60.4

I bought the Lenovo Ideapad 710S (13IKB Laptop (ideapad) - Type 80VQ) a week ago.  The cursor dissappears when a page or app is loading. Please tell me what the issue is.  Thank you. 

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RELEVANCY SCORE 60.4

Got my laptop after almost 2 weeks of placing the order. Although the wait was worth it, just after third day I found a crack on the hinge. I was extremely cautious in handling the laptop, mind you, and i believe this weather was present since day 1. I know the crack is really small, but i'm afraid of the integrity of the hinge itself. Not sure if I could claim a return or exchange. http://goo.gl/6dsidu

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RELEVANCY SCORE 60.4

Hi,  My Ideapad 710s which is only like 8 months old is currently with Lenovo for a warranty repair.  The comma key became loose and fell off the keyboard, the little clips on the back were broken so I was wasn't able to clip it back on.  I sent it to Lenovo under my 3 year warranty and now they are refusing to fix it under the warranty.  What can I do about this?  Why would anyone break their comma key on purpose? The rest of the laptop is in perfect condition so it is clear that I have not abused the laptop, every other key is absolutely fine.  Seeing that it was simply a matter of clipping a new key on, I asked Lenovo to just post me one out and I would do it myself. They refused, and made me send it in. I did this, and now they are going to try and charge me for the postage which I didn't want to pay for anyway because the repair was so minor!!!  This will be the last Lenovo product I ever buy if they are so petty and treat their customers so badly over such a small repair that any reasonable person can see is a manufacturing fault.  I am furious about this, and hopefully you guys can give some advice.  Thanks

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RELEVANCY SCORE 60.4

Hello lenovo community.
 
I just got my new Lenovo Ideapad 710s-13sk yesterday.
 
I've used it for 2 days now, and it seems that the 2 finger scroll up and down triggers the 3 finger function from time to time?
 
So when i want to scroll, sometimes the task view shows up or everything minimizes depending on what direction i scroll of course.
 
Have anybody else experienced this and found a solution for it?
 
Best Regards,
Christian
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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