Over 1 million tech questions and answers.

Unexpected shut down & will not immediately reboot

Q: Unexpected shut down & will not immediately reboot

I am running Windows 7, 8GB, i5-2400 CPU, @ 64 bits with Alienware
This has been an ongoing problem for a while now. My computer shuts down unexpectedly at seemingly random times. It may have something to do with heating issues since it usually occurs after the computer sets idle or in use for long periods. When I try to reboot after the unexpected shutdown, the fans wherrr, but it will not reboot until the computer is shut down for a cooling-off period of time. I've checked memory problems, all the usb cords are connected fully, drivers updated, system performance and all devices checked and just finished cleaning out any dust. Problem Example: When I do a backup to an attached hard-drive that takes a half-hour or so, it completes the backup and then shuts down (not instructed to shut down after backup). Then will not reboot until left idle for a long period of time.

RELEVANCY SCORE 200
Preferred Solution: Unexpected shut down & will not immediately reboot

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Unexpected shut down & will not immediately reboot

Do you have a cooling pad under the laptop? If not, get one.

I use a passive cooling pad under two of the 3 netbooks we have because these two tend to run hotter than the 3rd one.

Read other 9 answers
RELEVANCY SCORE 55.2

hi , I have recently took my pc apart to install new processor and ram and now it doesn't start , it powers up and within like 10 seconds , it shuts down and restarts , my motherboard is : gigabyte ga-h55m-ud2h.
Any help is appreciated
 

A:Boot and shut down immediately

What's the old CPU?

What's the new CPU?
 

Read other 3 answers
RELEVANCY SCORE 54.4

Hey,I bought my new dell xps 13 a month ago at Microsoft store online, and got it with Windows 10.From the first moment, the laptop won't shutdown. If I try to shut it down, it shuts down and a millisecond after it already restarts.I've checked the different devices (USB,tuchped etc.) to see that the power management options does not allow them to turn on the computer, and also checked for integrity discrepancies and found none.What could it be?Thanks
Shahar

A:dell xps 13 immediately restarts after shut down

This has been a know problem for a while.. Don't know if it is connected to W10 or Dell...
Temp solution: Hold down the power button until the computer completely shuts off. Wait 1 min and then turn it on again (important to wait at least 1 min).
Long term solution (!) is to turn of hibernation which is done in advance settings for your power plan. The standard is "180 min", set this to 0.

Read other 2 answers
RELEVANCY SCORE 54.4

I put on my laptop after not having used it in like 5 hours. Then it shut down immediately after booting. The battery level is at least 65%. I tried charging it but nothing changed. It's been up to an hour now and there's still no response each time I press the power button.

A:My laptop just shut down almost immediately after it booted ...

Hi,  To isolate this issue I would suggest you to run a test on the battarey. HP provides diagnostic software you can use to test hardware components on your computer and confirm hardware failures. The Battery Test checks your system to make sure the battery is functioning properly. It will test the battery and allow you to run calibration if needed. Please refer the doc below for more info on the same http://support.hp.com/in-en/document/c04700771 ***If my post helped, click the White thumbs-up symbol to say thanks******Please mark Accept As Solution if my post solved your problem******Although I am an HP Employee, I am speaking for myself and not for HP***





I work for HP

Read other 3 answers
RELEVANCY SCORE 54.4

Hello,
i have exaclty the same problem as this thread:
en.community.dell.com/.../19682998
My XPS 13 is a 9350 bought with ubuntu a month ago. The issue appears with Ubuntu or Debian on the new BIOS version1.4.10. 
I've tried to reinstall the BIOS but it wont fixe the bug.
Does anyone have a better solution ?Thanks

Read other answers
RELEVANCY SCORE 54.4

Hello everbody out there,

I've got a serious problem with my private PC. Somehow I had to change from Win98 towards Win2k (due to my soundcard). And within my installation procedure I was led to a rebooting problem.

I've done the complete Windows installation (incl. Online Update SP4 + Hotfixes) three times. Afterwards my computer works absolutely fine, but after installing my software the systems always gets stuck with the shutdown and reboots due this system crash. The Bios complains about a failed initiation of the power_management_driver and Win2k show an ID49: Event log entry. Which states a lack of virtual memory. I've already followed the whole Microsoft instruction concerning virtual memory without any success. Even removing suspicious software (compared with the installing time) failed. So I' tried a Systemrepair out the Win2k surface. Then a message was posted saying that the repair was terminated due to a non-completed installation procedure, with was not further specified.

So, does anybody know where I can terminate the procedure or what I should do? Please!!!!!!!!!!!!!!!!1
 

A:Win2k immediately reboots after shut down

Do you by chance have a Lucent modem installed?
 

Read other 2 answers
RELEVANCY SCORE 54.4

I've had a strange 'fault' just appear on my machine - when I try to open a windows explorer window (e.g. just by clicking Computer), the window tries to open, but immediately shuts with a sort of 'ta-da' sound! Also, when I try to run most applications, they just don't start - it looks like Vista (Home Premium) tries for a couple of seconds (I get the timer) but then nothing appears. If I look at the task manager, it will be listed as a process, but it clearly isn't running properly.

I'm not aware of any new software installations or driver updates (but who knows what Vista's doing behind my back!), I've not seen any virus notifications and Spybot (which does run) doesn't show up anything.

I mainly use the machine running Media Center, and that's still fine, but I just had to go back to run something else the other day and found the problem. Needless to say that I've tried restarting with no improvement, and it's fine in safe mode.

Anybody seen this before and have any idea what the cause may be?

Thanks!

Read other answers
RELEVANCY SCORE 54.4

I recently installed windows 7 after buying a new hard disk cause my old one died.It ran smoothly for about 2 days but all of the sudden when i choose to shut down it simply restarts and when i shut it down by pressing the power button the next time i turn it on it says i should do a system repair which i do and doesnt help. Also my wlan always starts off,before the problems it was enable right when i started my pc.

A:I try to shut down my pc but it immediately restart and wlan is

Did you do a clean install when you put in the new drive, or did you copy it over?

~Lordbob

Read other 9 answers
RELEVANCY SCORE 54.4

Hello,
I've got exactly the same problem as my Dell XPS 13 previsouly with my new Dell T20, firmware A11, Proxmox OS.
I've tried multiple solution given by various community (Dell, Ubuntu, Arch...):

set acpi=force or acpi=noirq : NOT WORK
install laptop-mode-tools: NOT WORK
set SATA to Off -> ATA -> AHCI -> RAID: NOT WORK
unpugg every USB device: NOT WORK
set Power State to Disable / Only S5 / Only S4-S5: NOT WORK

As I manage my serve remotely, it is a serious issue for me, and as I see, Dell is not very carefull/serious with this kind of options.
Does anybody has another solution ? Maybe Dell will finally handle this feature correctly... 
Thanks

A:dell T20 immediately restarts after shut down

Try disconnecting the network.
Run this commands in an administrative command prompt right after it wakes back up.
powercfg -requests
powercfg -lastwake

Read other 3 answers
RELEVANCY SCORE 54.4

Both I and Dell support seem to be stumped with this one so I'm welcoming any suggestions:
Brand new Optiplex 3040

Symptoms:
The computer was imaged with our generic department Win7 image and worked for a few days just fine. Since then it will get into and out of the BIOS (and any BIOS related testing/areas) just fine, but immediately after the hand-off to Windows it crashes into a reboot - and loops. Attempting to boot into safe mode (or any of the safe-mode variants) will get a little farther, but instead give a BSOD during the loading of drivers. I will get a few different BSOD's, usually it spits out a "Paging area" stop code.
I can do anything in the BIOS I like without issue - including 2 hour diagnostic which comes back clean.
Attempting to boot to Win7 DVD OR network WDS server gets the reboot issue.
(There is no way to get into Windows)

What I've tried:
Put a known working drive into the troublesome computer - It boots into Win7 just fine.
Put the troublesome drive into a known working computer - It boots into Win7 just fine.
Put known working RAM into troublesome computer - it boots just fine.
Put troublesome RAM into known working computer - fine.
Put known working video card into troublesome comp - fine.
Vice-versa of above with troublesome video card - fine
Dell sent a rep to replace the motherboard - still get the reboot issue.
Tried different SATA cables - still get the reboot.

My final guess is the one thing we can't replace - the ... Read more

Read other answers
RELEVANCY SCORE 53.6

my laptop does unexpected shut downs very often, even though my fan is always on. i think it was a bad decision to get a HP laptop.  so dissapointed...

A:unexpected shut down

 Google-search for "download free SPECCY".Download, install, and run SPECCY to show the temperatures of the disk-drive, the CPU, and the motherboard.Also, it will show the speed of the fan(s).So, if it is "overheating" that is causing problems, you'll see the numbers. Have you run a RAM test?  See: http://www.memtest.org    because bad RAM can cause "unpredictable" results.  

Read other 1 answers
RELEVANCY SCORE 53.6

my computer has had this problem for a wile now it normally occurs when im installing a program or have a big program open such as sims 3 or 2 im only 16 and don't know 2 mush about computers iv tried to restore the pc to its factory settings to see if that would help but i wouldn't let me any help would be apeshiated thanks

A:unexpected shut down please help??

Originally Posted by sarahellen95


my computer has had this problem for a wile now it normally occurs when im installing a program or have a big program open such as sims 3 or 2 im only 16 and don't know 2 mush about computers iv tried to restore the pc to its factory settings to see if that would help but i wouldn't let me any help would be apeshiated thanks



Hi sarah, welcome to vista forums, can I just ask what happens when it shuts down, is it just a straight turn off or is it a blue screen?

If it's a straight shutdown then it maybe because your computer is overheating, It can be fixed by taking it down to your local computer store and they should be able to clean it out for you with a high powered air hose, if it's a blue screen then it maybe down to a driver error.

MrNeeds

Read other 10 answers
RELEVANCY SCORE 53.6

I have Windows 7 , but I've noticed many people are having this type of problem, so I decided to post here if you guys don't mind ofc.
So my problem is I went to format my PC and the removed the Vista then added Windows 7 instead of Vista, Vista was working fine and never had shut downed during me using PC because I had the power option on Power saver so less energy would be used.
I would like to know how to fix this problem the overheating problem, can I edit battery settings like Vista?
Is it possible to be fixed without going to a factory and fix this myself?
Thank you, oda.

A:Unexpected shut down.

Sorry, but we don't work on Windows 7 problems here. Please post in our Windows 7 forum located here: Windows 7 Forums

Read other 1 answers
RELEVANCY SCORE 53.6

I'm having problems with Windows 7. My system shuts off for no appearent reason. There's no BSOD, and it doesn't restart. If I boot into safe mode it doesn't do it. I ran it for 2 days. My RAM was running .05v lower than it should, so I bumped it up in the BIOS. Still shuts off. I've read several forum posts on the subject, and tried doing some of the solutions to no avail. Is there something I missed?
 

A:Unexpected Shut Off

Run a chkdsk /r

on the hard drive.
 

Read other 1 answers
RELEVANCY SCORE 53.6

Hiya, i have the NOD32 antivirus/spyware installed and when performing a full system scan with cleaning option checked the computer shutsdown with no warning or BSOD. However, if i uncheck the cleaning option a system scan wil be performed/completed and shows no infections.

Secondly and i dont know if it is related but when installing certain types of software IE7 and AOL (being the two most recent examples) the computer invariably switches off during install process and before completion, again without warning on the first attempt to install. After restart i am able to install. Any help or suggestions would be greatly appreciated.

A:unexpected shut-down.

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Read other 1 answers
RELEVANCY SCORE 53.6

can someone help me my pc have problems tech detai
Source
Windows

Summary
Shut down unexpectedly

Date
‎7/‎17/‎2009 4:00 PM

Status
Solution available

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033

Extra information about the problem
BCCode: 124
BCP1: 00000000
BCP2: 85778024
BCP3: B2000000
BCP4: 1040080F
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1
Bucket ID: 0x124_GenuineIntel_PROCESSOR_BUS
Server information: e6ecd7f5-17f9-4302-a74d-475eb76c6850

A:unexpected shut down

You got more info than I usually do. I get a laugh out of my event logs, which basically say - Gee. What just happened?

First thing - if you have an nVidia card, make sure the driver is up to date. Second, if that's four cores I'm seeing; and you're running overclocked, you're going to have problems. Third - beats the heck out of me.

I've had five or six of these, but usually I skip the blue and go right to black - like, quicker than if I'd pulled the plug. In researching a solution, the first two statements represent the majority of problems and solutions tried. Updating the video card seemed to produce satisfaction for most. Personally, I'm still looking; and right now I'm leaning towards an integral system defect - meaning something that Microsoft is going to have to fix... but I've been running 7 for two months where it has dropped dead six times - but I'm not too worried. If it only happened once, ya got off easy. Remember - 7 is not even "real software" yet, so some unexpected behavior is... well, expected. Oh, and the best advice (which I'm personally too lazy to take) is to get rid of that MSBS and put the penguin in there.

Read other 1 answers
RELEVANCY SCORE 53.6

Please help guys. whether it was missed or ignored yesterday I don't know.
Im experiencing enexpecyed shutdowns and today the OS would not Boot.

this is a 64bit Win 7 retail OS

Please help

thank you

Matt

A:unexpected shut

Update your Realtek 10/100 X64 Driver ,Rtnic64.sys
Realtek


Code:
BugCheck 9F, {3, fffffa8003cc3a20, fffff80000b9c4d8, fffffa80067d4240}

*** WARNING: Unable to verify timestamp for Rtnic64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtnic64.sys
Probably caused by : Rtnic64.sys

Read other 2 answers
RELEVANCY SCORE 53.6

I am not sure what has happened to my computer

Just today my computer has shut down (for no reason) 7 times today (twice when I was in the middle of doing something and 5 times during start-up)

This was a personal computer but now is being used as a shared computer (family and friends) so I am not sure if they caused something. They are not 'computer smart' so it is possible they downloaded a virus or did something else to make the computer act wonky.

I do know for the past month my fan in my CPU has been running constantly. I had my disk defragmented, ran numerous virus softwares, and removed unnecessary programs (thinking that maybe there was a disk space issue) and it was still running like mad all the time.

But now since I've encountered this problem, with the constant shut-downs, its quiet (hopefully I did not blow it out )
The CPU does not feel hot at all.

I started my computer in Safe Mode about an hour ago (had to try three times) and did run another virus scan. There were some tracking cookies but that was about it. I also ran HiJack this and saved a log.

I'm probably not going anywhere with this. But I'm trying to type out as much as I can before my computer shuts down again...

Thank You for any assitance! I'll be glad to answer any questions~!

A:Unexpected Shut-down

In Windows XP, the default setting is for the computer to reboot automatically when a fatal error occurs. An alternative is to turn off the automatic reboot feature so you can actually see the error code/STOP Message (which is also known as the Blue Screen Of Death (BSOD)).To change the recovery settings and Disable Automatic Rebooting, right-click on My Computer and select Properties > Advanced tab. Under "Startup and Recovery", click on the "Settings" button and go to "System failure". Make sure that "Write an event to the system log" is checked and that "Automatically restart" is unchecked. Click "OK" and reboot for the changes to take effect.This will not cure your problem but instead of crashing and restarting you will get a blue diagnostic screen with information displayed that will allow you to better trace your problem. Next time your computer crashes copy down the entire error message (including all the numbers) and post it back here.This type of rebooting behaviour is often caused by your computer overheating. You can check your system temperatures with SpeedFan, which should give you an indication of whether your system is running too hot.Also, I would recommend that you open your computer case and make sure all the fans are spinning okay and that there isn't an excessive amount of dust in there that would impede air flow. See the following Bleeping Computer tutorial for guidance on cleaning insid... Read more

Read other 6 answers
RELEVANCY SCORE 53.6

1 . i have ran malware anti virus found nothing
2. i have re-formatted pc

what is happening is on random ,

i start the pc and when say i got to open the internet to start surfing it (sometimes) shuts down to a blue screen '
i seen a code
OXC000000f
if these means anything

also if its in standy by the mouse wont move or nothing,
well happens when i try to re-open the screen ..

please help thanks mandy

A:Unexpected shut down please help me

Hi,

Can you please fill out your system specs of your PC?

Golden

Read other 9 answers
RELEVANCY SCORE 53.6

Hi
For some unknown reason my Pc keeps shutting down I've tried getting it repaired from the store I brought it from but the Tech said he couldn't repair it cos he believed it was software related, (I know that is just alot of crap) that was when I was running windows XP Pro I now run windows 7 and it still shuts down,I don't have the blue screen of death problem so I'm not sure what the heck is going on my pc runs an

AMD PHENOM AM2" TRIPLE CORE-2.3GHz 3.5MB-64BIT *NEW AMD PHENOM AM2 Chip!*(HD8650WCGHBOX); SKT-AM2 AMD PHENOM8650 QUAD-CORE Processor
(Total 4GB) 2048MB DDR2-800 *Desktop Ram*
WD6400AACS 16m 640GB *(Serial)SATA Western Digital *16MB Cache* HDD 7200RPM
ASUS M2N68-CM Motherboard, AM2/AM2+, NVIDIA GeForce 7050PV, Dual DDR2 1066,PCIe x16, SATAII, Gigabit LAN, USB, D-Sub, DVI, 8-Ch High Def Audio

Can anybody please assist

A:unexpected shut down

in the bios, report what the temps and voltages are.. what supply was installed, ? usually the quality wasnt given too much thought .

Read other 3 answers
RELEVANCY SCORE 53.6

hi. good am.
i hav a problem with my laptop. i needed storage space so i started deleting programs thru add-remove-programs in control panel. one of them was winamp which advised me to restart my computer, which i failed to do because i wanted to uninstall/remove more programs before restarting once and for all. after removing more programs i finally restarted my computer. since then my speakers stopped working. shutting down and restarting makes a sound as if speakers are turned on/off physically, but it doesn't sound for wave files and any music files as it used to.

pc specs:
compaq presario
amd duron processor
240mb ram
runs on win xp (home edition)

i checked the ff:
1. volume not muted
2. sound driver enabled and working properly (AC'97 VIA Audio)

i tried to replace/update the sound driver with a new one from the internet, with Vinyl AC'97 Audio (WAVE), but it didn't work. don't know what to do next.

please help...
 

A:no sound after uninstalling wimamp (did not reboot immediately)

Well. Removing Winamp isn't what killed your sound, and removing without rebooting didn't do it either.

Check your Device Manager and see if you can see your sound card in there. Also be on the lookout for any question marks. I suspect somehow you removed your sound card driver. I'm not sure why your attempt at reinstalling the driver didn't work though, maybe you accidentally got the wrong one? What model number is that presario? Perhaps one of us can find the correct driver for you.
 

Read other 15 answers
RELEVANCY SCORE 53.6

My computer has rebooted spontaneously several times in the last week. During the first time I was just checking some email, the second time I was closing out some Internet Explorer windows, and the last time occured when I was clicking through some Doom 3 menus. I don't notice any connection except that when I checked the Windows XP (using Home Edition here) event log, I noticed that the last two times the system rebooted it had logged:

Application popup: : Machine Check:

and then

Application popup: : Machine Check: Regs

Both entries have Event ID as 26. I read about a similar problem involving these event entries in these forums but sadly nobody figured out the problem : (
 

A:Unexpected Reboot

Read other 16 answers
RELEVANCY SCORE 53.6

Hi!
Please excuse my bad english, I am from Austria, Europe and english is not my first language. I couldn't find a good german support forum

Here's my problem: After plugging in my external WD hard drive my computer rebooted unexpectedly. I don't know if it was the external hdd's fault. After the reboot I noticed a weird error message in the event log. It says: The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x80536943, 0xba46288c, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini082310-01.dmp.

Event-ID: 1001, Event Source: Save Dump

What does this mean? It only occured once (*knocks on wood*) after plugging in my external hard drive, but the 2nd time I plugged it in it seemed to work fine.

The HDD is an external Western Digital WDE1U5000N and I use Windows XP (SP3) Media Center Edition. I don't know what to do. I use the HDD for backups and it made some problems a few weeks ago. My 2nd computer does NOT recognize the drive. It just spins up, fails to get recognized and spins down again. When I tried to defragment it, it just made a stupid clicking sound.

My computer is 3 years old, this is the first BSOD (or Save Dump error message) I received.
Can someone help me, please? Could the error be related to the external HDD?

God bless.

A:unexpected reboot

Hi ST, Well buddy your writing of the English language is flawless. Heres what I have found out about this particular error. The error seems to be related to faulty hardware, so yes I think it may very well have been caused by your external hard drive. As to wether it is going bad, it could be but I don't think so. I think its more likely that Windows encountered something it didn't like while it was plugged in and ran the debugger to correct whatever it didn't like. Now thats just my opinion. Now provided this error doesn't occure again or progressively get worse as you use your external hard drive you will most likely be ok. If it does get progressively worse and you start to get the 0x1000008e error with different codes after it then let us know and we will help you to troubleshoot it further. Just post back on this thread and let us know.

Reguards
Patmark

Read other 5 answers
RELEVANCY SCORE 53.2

Hi! I have Lenovo Thinkpad L560 (Type: 20F1-0029MH). After ~2 weeks of usage, I faced a weird problem - there was no way I could power it off.The following actions:- shutdown- hibernate- press power button for 12swill shutdown the computer, but it will start up again immediately. Laptop has all the updates from Microsoft and Lenovo, including latest BIOS. The only solution, which worked, was to reset CMOS by removing the BIOS battery. I did it 2 weeks ago, but today I faced the same problem again. Removing battery fixed the problem again! But is there any better solution to try?      

Read other answers
RELEVANCY SCORE 53.2

Yesterday, I have tried opening my G50-70 laptop, I heard the built-in fan roll, I saw light on my keyboard, but the screen won't just turn on.. It stays there fully black, so I tried removing the battery , the charger and my (external) mouse and leaving them for a while, I put them back in and open it later on and it is all fine.. I used it for merely 10 minutes (Battery was about 60% charged) and it just SHUTS OFF immediately without any warning and the screen won't turn on when opened... again, so I do the same thing that I have did before but waited a little longer,  and it worked with me till I closed it, and went back to sleep.
 
The next day it worked out for some time, then it shuts off the same way it did before, I try plugging the charger is disbelief and I find out there is no light coming from the laptop to indicate that it is charging, and when I tried opening it this time, it didn't start AT ALL, so I removed the battery AGAIN and wait then put it back.. The laptop opens,  but suddenly shuts down before I enter my password.. so I'm pretty much stuck in a paradox, any help is appreciated...
 
Right now as I am typing this.. the laptop opened and didn't shut down for 5 whole minutes, but is liable to  any second.. please help
 
NOTE : The battery, the laptop with all its parts, and the charger with the AC adapter all are bought together, aka They are bought in one, original box
 
Mod's Edit: Additional information added to Subjec... Read more

Read other answers
RELEVANCY SCORE 53.2

Hi tech support. first of all im a long time reader and this forum has always proven useful, without even signing up! now i have a problem that requires me to speak, i hope you experienced cats and kittens have some knowledge for i.:)

So, I have a hp pavilion desktop, a1710n, it's 4.8ghz x64 amd dual core. running 32 bit vista home full (not the basic, but not ultimate). 3gb of ram, geforce 8700 video, usb fast track audio card. During ram or energy intensive operations, the screen goes black, and to sleep. The USB keyboard is still lit up, but the processor turns off and does not respond until the power is reset. I used all the vista repair tools and eventually did a fresh factory-refresh. It worked fine until windows automatic update went on, and i rebooted after their installation. then i ran counter strike: source, and the same problems reoccur. Black screen, processor off, still power to keyboard but things like caps and scroll lock no longer function, indicating the dead OS. I am out of ideas and have homework to type by monday! i suspect maybe the power supply is failing, as it is a factory machine with only pci-e enhanced parts, and maybe i require a larger power source to facilitate? i dont know, im super stumped. The machine doesn't even get past the f10 front screen where you can access recovery, and if it does, recovery tools crash in the middle. remember, this is a fresh installation of vista since previous, so theres nothing but core and essent... Read more

A:Vista unexpected shut down

update + bump_

addl info: it is devoid of dust and debri, it is not overheating. theres a tricky heat sink on the gforce card, which i did clean as well. power unit fan, rear fan, open case, and processor sink fan all working. thanks:D

Read other 1 answers
RELEVANCY SCORE 53.2

for some reason my pc shuts down and vista cant find any thing to solve the problem

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 2057

Files that help describe the problem (some files may no longer be available)
Mini071908-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: a
BCP1: 00000014
BCP2: 00000002
BCP3: 00000000
BCP4: 81E6F969
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: ecd8b18e-2d87-4efa-bf4c-dba4b4e53e35

i have run virus and spyware scans but cant find any thing it only happends now and again
 

A:vista unexpected shut down

if i reinstall vista will this stop it from unexpected shut downs
 

Read other 2 answers
RELEVANCY SCORE 53.2

This has only happened once to me, but I'll attach the necessary files, if their is a problem, will this keep re-occurring? I only had a game running, Itunes and Documents open.

A:Unexpected Shut Down - BSOD :(

tcpip.sys was the cause of one of your blue screens, I'm not too sure on what this does, but from my search results it looks like a virus scan would be a good idea

The other seemed to be related to direct X, update all your direct X files, and check o see if your graphics drivers are update to date too

Someone else should be able to assist you soon too But I suggest you try these for now

Read other 9 answers
RELEVANCY SCORE 53.2

I was running MalWare AntiMalWare Bytes and experienced a shut down - blue screen came up and I got a pic on my phone as well as the Windows has recovered from an unexpected shut down screens. I restarted in safe-mode and clicked on the repair op. Everything is back up but I'd like to know what I can do to make sure this isn't a larger problem.
 
Worked with this forum recently and was TOTALLY satisfied with the service and results! You guys ROCK!
 
Can you help me1
 
Jfre

A:Unexpected Windows shut down

Blue screens can occur for all sorts of reasons, ranging from malware to corrupted files to failing hardware.  Let's take a look.
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

Read other 49 answers
RELEVANCY SCORE 53.2

get update from windows update few weeks ago.
unable to hibernate.

A:Recovered from unexpected shut down.

The intermediate driver are found just below the transport protocols and above the miniport drivers in the network protocol stack. There are two types of intermediate drivers that are used: the LAN Emulation Intermediate driver and the Filter driver

This is causing your BSOD "ndiswan.sys"

Update your LAN driver!! Just get a second opinion aswell

And welcome to the forums

Miniport driver?

Click Start, and then type cmd in the Start Search box.
Right-click cmd in the Programs list, and then click Run as administrator. If you are prompted for an administrator password or confirmation, type your password or click Continue
At the command prompt, the following commands (press ENTER after each):
SET DEVMGR_SHOW_NONPRESENT_DEVICES=1
devmgmt.msc
When in Device Manager, click View then Show hidden devices
Double-click the category containing your device driver, and then double-click the name of the device you want to Uninstall. (Here you will need to find your driver) If you cannot find it simply Exit Device Manager.
Click the Driver tab, and then click Uninstall.
If there is a Delete the driver software for this device box, check it. Read and Confirm Notification, click OK.
Exit Device Manager, and restart your computer.

Read other 2 answers
RELEVANCY SCORE 53.2

crackerjack8359
New Member

Join Date: Jun 2014
windows 7 64 bit
5 posts
Local Time: 02:11 PM
USA us maryland

crackerjack8359 is offline Add to crackerjack8359's Reputation Report Post
windows unexpected shut downs.
Hello for the pass few week's I've been having windows shut down on me. I get the message Windows has had an unexpected shut down. It says it will let me know when there is a solution. Any one have any idea's what may be causing this problem or how I can fix it. I have windows 7 and was wondering is there a program in it that can be run to diagnose the problem. I was having a problem with a blue screen but seem to have fixed it then the windows problem started. I would appreciate any help possible. Thank you lee

I had help from another member who gave me some things to try. After one of them the problem seemed to be fixed till Friday when it happened again as well as yesterday and today. So I'm back again looking for help. I'm so so at doing things on the computer but there is a lot I don't understand so you'll have to bare with me. Thank you lee

A:Unexpected shut down still happening

Hello it would be really helpful if you could follow these; Blue Screen of Death (BSOD) Posting Instructions

Read other 6 answers
RELEVANCY SCORE 53.2

I have installed TMT3 (TotalMedia Theatre 3) and once I open it, Win10 Enterprise just reboot automatically and immediately.

I don't have any clue

Has anyone met the same issue? Thanks!

A:Win10 Enterprise reboot immediately once opening TMT3

No blue screen. The screen just becomes black and the system goes rebooting. Just like I press the reboot button.

Read other 1 answers
RELEVANCY SCORE 52.8

hi
please guide me what to do for my laptop

I have a problem with my new Windows Xp Sp2:
when my laptop is working, it suddenly face to a blue screen and a error message appear with some code like below and will go for restart:

BCCode: 100000d1 BCP1: 35322E35 BCP2: 00000002 BCP3: 00000008 BCP4: 35322E35 OSVer: 5_1_2600 SP: 2_0 Product: 256_1

and sometimes when windows is working even by JetAudio, suddenly the screen becomes dark and you can hear a sequential beep from laptop and you have to just turn it off manualy frome power key.

thanks a bundle
 

A:System reboot unexpected

0xD1 errors are caused by either a faulty driver or buggy software. But what driver and/or software we don't know at this point.

Thus the next best step you can do is read the sticky in this forum entitled "Before posting your minidump, please read this." Follow the advice there and let us know if your issue has been resolved.
 

Read other 1 answers
RELEVANCY SCORE 52.8

My computer unexpectedly reboots at times. It might happen 2 times an hour or it might not happen but once per day. It does not seem associated with any one program.I have done a hijackthis, spybot and am using AVG virus software. I have scanned in regular and safe mode.My system error log says:The Retrospect WD Service failed to start due to the following error: The system cannot find the path specified. The event ID is 7000.I have searched the internet and this error seems to point to an infection but I can't find it.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:43:47 AM, on 9/29/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\WDC\SetIcon.exeG:\quicktime\qttask.exeC:\PROGRA~1\Grisoft\AVG7\avgamsvr.exeC:\Program Files\Java\jre1.5.0_03\bin\jusched.exeC:\PROGRA~1\Grisoft\AVG7\avgcc.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\MySpace\IM\MySpaceIM.exeC:\Program Files\Java\... Read more

A:Unexpected Reboot-possible Infection

Hi,Check and fix next entries in HijackThis (just some unnecessary+orphaned entries, not malware related - nothing suspicious here anyway)R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.htmlR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.comO2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll (file missing)It does not seem associated with any one program.Actually it is though..The problem is with the Retrospect WD Service, related with dantz.com: http://www.dantz.com/As I see from your log, the related file is indeed missing:O23 - Service: Retrospect WD Service (RetroWDSvc) - Unknown owner - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe (file missing)I actually don't know if you still have this program installed though - if you do and still want to use it, I suggest you uninstall and reinstall it again to fix your issue.In case you don't have it installed anymore, then do next to get rid of that orphaned service..Go to start > run and copy and paste: sc delete RetroWDSvcHit enter.Let me know if that solved your problem.By the way, next time if you are having a problem with your computer and it's not because of malware, please post you issue in the appropriate part of this forum, because the Hija... Read more

Read other 4 answers
RELEVANCY SCORE 52.8

Hi

I am having a strange issue and hard to diagnose the cause.

I would use the pc and sometimes it would randomly shutdown unexpectedly
then the pc would turn back on.


This issue happens randomly and not often but randomly it would occur.

It can happen during gaming, or while using windows.

I got
i5 2500k
16gb of ram..

etc..

Windows error shows it as event id 6008

A:Unexpected shutdown and reboot

Madmax,
You need to help us to help you by fully and completely filling out your system specs.
Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec (left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

ADD the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.
====================================================

I'll await your reply indicating that the specs are updated.
thanks for your help,
karl

Read other 9 answers
RELEVANCY SCORE 52.8

Hi!
Please excuse my bad english, I am from Austria, Europe and english is not my first language. I couldn't find a good german support forum

Here's my problem: After plugging in my external WD hard drivemy computer rebooted unexpectedly. I don't know if it was the external hdd's fault. After the reboot I noticed a weird error message in the event log. It says: The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x80536943, 0xba46288c, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini082310-01.dmp.

Event-ID: 1001, Event Source: Save Dump

What does this mean? It only occured once (*knocks on wood*) after plugging in my external hard drive, but the 2nd time I plugged it in it seemed to work fine.

The HDD is an external Western Digital WDE1U5000N and I use Windows XP (SP3) Media Center Edition. I don't know what to do. I use the HDD for backups and it made some problems a few weeks ago. My 2nd computer does NOT recognize the drive. It just spins up, fails to get recognized and spins down again. When I tried to defragment it, it just made a stupid clicking sound.

My computer is 3 years old, this is the first BSOD (or Save Dump error message) I received.
Can someone help me, please? Could the error be related to the external HDD?

God bless.
 

A:Solved: Unexpected Reboot WHY

Read other 8 answers
RELEVANCY SCORE 52.8

Hi All

My computer (Specs Below) will shut down after i leave it for about 5 - 10 minutes of idle(ness).

This usually happens during my drive to work, so i am not too sure what causes it & how it shuts down, however there are no logs in the event viewer, aside from the odd "Application Experience is now in a stopped state" info log.


Typically, when this happens, by BIOS Boot priorities are also reset, forcing me to go into the BIOS, set the raid (for my OS) to HDD BBS #1, then set the boot order: 1.Raid0 2.BD-RW



All of the power swaving options on my system are turned off, my system is configured to ALWAYS run as i use FTP & VMs all the time on that machine for work & uni


This type of problem has happened before, in the end my Raid 0 got corrupted before i could figure it out & i had to re install the OS, which stopped the problem.



The only change to the system that has been made recently was 2 days ago, i had to update my BIOS as i was having RAM issues & the BIOS update contained a fix.

that also required me to reseat my ram a few times (fault finding), however i didnt get any errors in Memtest86 when i was finished poking around.


If anyone has any idea why this is happening, please let me know. This is beginning to bug me...

Thanks!!!



------------
Sys Specs
------------
OS: Windows 7 Ultimate x64
CPU: Intel? Core™ i7-2600 Processor (8M Cache, up to 3.80 GHz)
Motherboard: Asus P8Z68 Deluxe
Memory: 1... Read more

A:Unexpected Shut Down when System is Idle

*********FYI*********

RESOLVED:
Incorrect CPU & RAM Speeds set in BIOS after unexpected shutdowns... or when the BIOS was updated.... still looking into it

Read other 2 answers
RELEVANCY SCORE 52.8

Hi guys.

My Dell pc has shutdown and restart frequently almost every 10 minutes.
The problem message that i got after it restarts is as follows:-

"
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80082EF010
BCP2: FFFFF88010E3D044
BCP3: FFFFFFFFC000000D
BCP4: 0000000000000003
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\100314-17472-01.dmp
C:\Users\DELL\AppData\Local\Temp\WER-337024-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
"
Please help if anyone knows how to solve it. Big thanks.

A:Unexpected Shut Down and Restart frequently

Probably a hardware issue. BCCode 116 is typicly GPU issues. Download the latest gpu drivers for your model. Reset clock settings if you are overclocking. Also, for good measure, run MemTest to check if you have memory issues.
Memtest86+ - Advanced Memory Diagnostic Tool

Read other 8 answers
RELEVANCY SCORE 52.8

I have a touchscreen laptop that I got in 2014, its OS is Windows 10 and it just shut down unexpectly and will not fire back up. I don't know the specific model of my laptop and can't look it up since the serial number is particaly destroyed due to wear and tear but I do have the product number but I can't look that up on this site either...so I'm pretty much S.O.L.This is the second time that my laptop did this without warning and with a full charge. I need to know how to reset my laptop so I can figure out what happened and to repair it.

Read other answers
RELEVANCY SCORE 52.8

Hi every time i shut my computer off and go to restart it. I recieve an option to boot from different safe modes. I always select start windows any way. when windows boots up i receive the following message. Please help i have no idea what is causing this issue. the Pc never shuts down when it is running i only get this message when I shut the pc down for the night and restart it the next day

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8006548010
BCP2: FFFFF8800466CDC0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\062510-19936-01.dmp
C:\Users\Dan\AppData\Local\Temp\WER-27705-0.sysdata.xml

A:windows has recovered from an unexpected shut down

Can you upload the minidump file:
http://www.sevenforums.com/crash-loc...d-problem.html

I can see the BC code is 116, which is usually video issue. You might want to update or re-install your current driver
Read this article to know more about what it is and what to try
http://www.sevenforums.com/crash-loc...eshooting.html
~Tuan

Read other 1 answers
RELEVANCY SCORE 52.8

when i have played game or browsing internet or listening music my computer shutdown automatically and restart itself and window screen show me to window has recover from unexpected shut down
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004980028
BCP3: 00000000B6000000
BCP4: 0000000000040150
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

please tell me what should i do?

A:computer has recover from unexpected shut down

Hello mdpatel and welcome to Seven Forums.

In order for one of the BSOD experts to give you the best possible help, please follow the instructions in this tutorial:

Blue Screen of Death (BSOD) Posting Instructions

And one of the Forum experts prepared this troubleshooting guide that may also help. It's best to follow the steps in the order listed and not skip any of the steps. The troubleshooting guide will also let you test hardware for possible problems.

Troubleshooting Steps for Windows 7

Read other 3 answers
RELEVANCY SCORE 52.8

Hi guys,

My PC is shutting down unexpectedly. Sometimes do not restart. Last two times tries to start again, but couple of times fails. Starts for a few seconds and stops again. Again and again after show me message that BIOS is corrupted and recovers it. After Windows starts normal.
I did these things ? cleaned components, changed cooling paste on the CPU and scanned for viruses with Microsoft Security Essential. After went to the service and tested power supply. They told me everything is ok. Tested PC with Prime95 all night and nothing. Before three hours problem appeared again.
My Motherboard is GIGABYTE 990FXA-UD3,
CPU ? AMD FX 4300 Quad Core
8GB RAM
GPU ? NVIDIA GeForce GTX 650
Windows 7 Ultimate

Give me advice, please?

Thanks in advance!

A:What to do with unexpected shut down and BIOS corruption

Have you thought about changing your CMOS battery? If it's failing, it might corrupt your BIOS with it's 'flickering' power.

Read other 9 answers
RELEVANCY SCORE 52.8

I know yesterday I was on my pc and it shut down when I was online, I was away from the computer, but it had shut down and I had to reboot. Today I get this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 9154AA9C
BCP3: B43146E0
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\Mini022709-01.dmp
C:\Users\Nick\AppData\Local\Temp\WER-24185646-0.sysdata.xml
C:\Users\Nick\AppData\Local\Temp\WER834A.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

I've never experienced this before, could this be hacker related, my pc is in healthy condition. What should I do?
 

A:Windows has recovered from an unexpected shut down!

hi this is most likely a driver problem you may want to go to device manager and check your drivers for any yellow ! or red x now even if you have none of these it may still be good practice to go to mfr website support page for you model comp and download all the newest drivers and install them one at a time and reboot after each to insure a clean install
 

Read other 1 answers
RELEVANCY SCORE 52.8

Hi
Intel® Core™i5 Quad Core Processor i5-3570 (3.4GHz) 6MB Cache
ASUS® P8Z77-V LX: USB 3.0, SATA 6GBs, ATI®CrossFireX
120GB KINGSTON HYPERX 3K SSD, SATA 6 Gb/s (upto 555MB/sR | 510MB/sW)
Just had this message:
windows 7

Error: windows has recovered from unexpected shut down!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: a
BCP1: FFFFFA809000CA60
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800030A7150
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\100314-7254-01.dmp
C:\Users\Jonathan\AppData\Local\Temp\WER-17706-0.sysdata.xml
Read our privacy statement online:http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:windows has recovered from unexpected shut down

The minidump folder has a padlock on it, and I can't access the file 100314-7254-01.dmp, says access denied.

Read other 12 answers
RELEVANCY SCORE 52.8

Blue e screen
os version 6.1.7600.2.0.0.768.3
Locale ID 1033
BCCODE: d1
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800164D5D6
OS VERSION: 6_1_7600
SERVICE PACK: 0_0
PRODUCT: 768_1
 

Read other answers
RELEVANCY SCORE 52.8

Hello all,

I've been getting the 'windows has recovered from an unexpected shut down' message after my laptop has put itself to sleep according to it's power plans. It awakes from sleep mode fine but I get this message. However if I manually put it to sleep and awaken it, there are no problems at all.

The information I am given for the error is below, along with the minidump files:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004879F4F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\103110-26223-01.dmp
C:\Users\Tom\AppData\Local\Temp\WER-2912694-0.sysdata.xml
Can anyone decipher the issue? Any help would be much appreciated!
Many thanks,

Tom

A:Windows has recovered from an unexpected shut down - Can anyone help?

  
Quote: Originally Posted by trl21


Hello all,

I've been getting the 'windows has recovered from an unexpected shut down' message after my laptop has put itself to sleep according to it's power plans. It awakes from sleep mode fine but I get this message. The information I am given for the error is below:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004879F4F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\103110-26223-01.dmp
C:\Users\Tom\AppData\Local\Temp\WER-2912694-0.sysdata.xml

Can anyone decipher the issue? Any help would be much appreciated!

Many thanks,

Tom



If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your quer... Read more

Read other 3 answers