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malware: google yahoo redirect and can't launch malware removal software

Q: malware: google yahoo redirect and can't launch malware removal software

Hi,

I am the IT manager in my company.

I have a co-worker, his computer has search redirect issue. That means most likely it has malware.
Then i installed some major malware removal: Spybot Search & Destroy, SUPERAntiSpyware, Malwarebytes

After i installed them, i cannot launch them(That definitely means it has some kind of malwares)
I needed to rename their .exe files, after i can run them and scan my computer.

SUPERAntiSpyware, Malwarebytes found something, but didn't solve the problem, search redirect and
blocking malware removal software are still there. Now i am running Spybot Search & Destroy will see what happened.

By the way, i run them in safe mode because when i logon window to normal mode, it is slow (like it takes a long time to explore hard drive, etc). I suspect the malware slow down my pc. hopefully not registry corrupted or something, but works smoothly in safe mode.

So you guys have any suggestions? or you need a log file from combofix?

Please advise,
Tommy

RELEVANCY SCORE 200
Preferred Solution: malware: google yahoo redirect and can't launch malware removal software

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: malware: google yahoo redirect and can't launch malware removal software

Try this:http://www.bleepingcomputer.com/virus-remo...sing-tdsskiller

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RELEVANCY SCORE 94.4

I need help removing a yahoo search redirect/hijack malware from my computer. When I enter search terms, appropriate results appear, but upon clicking the links, junk/spam search sites appear instead of the correct link.McAfee Security has issued warnings about an Artemis trojan, though I don't know if this is the same virus/malware that it causing the problem.As instructed by the preparation guide, here is the DDS log and attached are attach.txt and ark.txt.DDS log:DDS (Ver_10-03-17.01) - NTFSx86 Run by Admin at 14:32:14.42 on Wed 07/21/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1450 [GMT -7:00]AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exesvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exeC:\WINDOWS\system32\CTsvcCDA.exeC:&... Read more

A:yahoo search redirect/hijack malware removal

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

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RELEVANCY SCORE 93.6

Hi there,I am a new user. I am running Windows 7 Home (64 bit) on my laptop and I have an issue where any link I click on either Google/Yahoo takes me somewhere else. I have done various scans with McAfee and Malwarebytes but nothing is found. I have checked my hosts file and cannot see anything wrong with it. Please help! My HijackThis log is pasted. Please Help!Logfile of Trend Micro HijackThis v2.0.4Scan saved at 12:59:43, on 06/10/2011Platform: Windows 7 SP1 (WinNT 6.00.3505)MSIE: Internet Explorer v9.00 (9.00.8112.16421)Boot mode: NormalRunning processes:C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exeC:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exeC:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Windows\SysWOW64\RunDll32.exeC:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exeC:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files\Sony\VAIO Care\listener.exeC:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exeC:\Windows\SysWOW64\DllHost.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.eu/vaioportalR1 - HKCU\Software&... Read more

A:Google/Yahoo Redirect malware

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the r... Read more

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RELEVANCY SCORE 92.4

like many others here i seem to have the redirect virus from yahoo, google, etc. additionally, i am unable to make any updates to windows or malwarebytes. if i run malwarebytes it will usually scan to about 21,000 files and then goes to a blues screen, saying DRIVER IRQL NOT LESS OR EQUAL, upon restart everything appears to work normally but continues to redirect. when i attempt to update malwarebytes i get the 732 error message. i have followed the instructions to fix this from another thread but it did not work. i also have access to another uninfected computer and downloaded a "clean" version of malwarebytes, installed it to the infected computer but it will still not update and the computer goes to blue screen after scanning for several minutes. after examining another related thread i also looked into the device manager for a suspect file but going through control panel>system>hardware>device manager>view>show hidden devices. within that there is an exclamation mark in yellow next to the entry DS1410D. i disabled this, rebooted, and tried to update malwarebytes but it did nothing. i have only tried these things in an attempt to solve this problem on my own and save some time for all the helpful people here and not to circumvent the rules of this community. but it seems that i do not have the skills to do this. thanks so much and i hope to speak with someone soon.i use the following programs that might pertain to this issu... Read more

A:redirect from yahoo/google can't update or run malware

could anyone help me with this? i aplogize for bumping but i gotten no responses after 7days. thanks again.

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RELEVANCY SCORE 92.4

Hello, when I search with Yahoo the links I click on take me to result.yahoo.ca and then redirects. If I click back and then try again I get my destination fine. Google is also bad. I have run Malwarebytes and a host of others,..all to no end.I have run these programs with log files and was told to post here.Thanks you for your help in advance.GooredFix by jpshortstuff (08.01.10.1)Log created at 06:26 on 10/06/2010 (Grigo68)Firefox version [Unable to determine]========== GooredScan ==================== GooredLog ==========C:\Program Files\Mozilla Firefox\extensions\(none)[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions](none)-=E.O.F=-GMER 1.0.15.15281 - http://www.gmer.netRootkit scan 2010-06-10 06:33:59Windows 6.1.7600 Running: 2gqvgqfd.exe; Driver: C:\Users\Grigo68\AppData\Local\Temp\ugroqpod.sys---- System - GMER 1.0.15 ----INT 0x1F \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82E2AAF8INT 0x37 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82E2A104INT 0xC1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82E2A3F4INT 0xD1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82E132D8INT 0xD2 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft ... Read more

A:Google Yahoo redirect malware/virus - please help!

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

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RELEVANCY SCORE 91.6

Hello,

I would appreciate you guys if you can take a look at this logs from malwarebytes and hijackthis. I keep scanning with malware bytes and keep getting the same infections after removing and restarting.

Thanks for all your help.

A:Search engines (google, yahoo etc.) redirect - possible malware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 91.2

Hi guys, Any help with this would be greatly appreciated. My work computer has a case of the google redirect malware/adware that is cropping up all over lately. The "virus" will cause google searches to be redirected to alternate pages or search engines. Another thing I have noticed is that most pages that run 'Ads by google' are also replaced with malware links, like "STOPZILLA" etc. I also have about 50+ processes running, not sure how many are malicious. Another odd thing is that the computer seems to be stalling Malwarebytes antumalware (eg. click it and it wont run).I have run hijackthis and here is the log from that: Logfile of Trend Micro HijackThis v2.0.4Scan saved at 12:49:29 PM, on 9/23/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Symantec Client Security\Symantec AntiVirus\Smc.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\hkcmd.exeC:\Program Files\Common Files\Apple\Mobile Device Suppor... Read more

A:Help with Malware Removal - Google Redirect

Hello systemtool,Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Since this is a work computer, do you have a IT dept? ************Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt.Please post the contents of that document. ************We need to run GMER for rootkits. If you having trouble running GMER, try running it in the Safe Mode. QUOTEHow to Reboot into Safe Mode tap F8 key during reboot, until the boot menu appears...use the arrow keys to choose "Safe Mode" from the menu......,then press the "Enter" key.Please download GMER from one of the following locations, and save it to your desktop: Main Mirror This version will download a randomly named file (Recommended) Zip Mirror This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop. Close any and all open programs, as this process may crash your computer. Double click or on your desktop. Allow the gmer.sys driver to load if asked. You may see this window. If you do, click No. Click on and wait for the scan to finish. **********Please download RKill by Grinler from one of the 4 links below and save it to your desktopLink #1Link #2Link #3L... Read more

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RELEVANCY SCORE 91.2

I am having trouble removing what i believe is a malware issue. Every link i click on in google and a couple other search sites redirect me to shopping sites. Anti-malware bites cannot seem to locate it. also running vipre and that also cannot seem to find it. Any suggestions? Thank you in advance for help with my first post.

A:google redirect malware removal

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic and do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for postin... Read more

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RELEVANCY SCORE 91.2

Hello,

I'm dealing with heavy search redirect symptoms, I have no idea how to deal with this, and I would really appreciate any help I can get.

Thanks in advance!
DDS (Ver_10-12-12.02) - NTFSx86
Run by user at 18:06:05.34 on Mon 02/14/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1431 [GMT -5:00]

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\... Read more

A:google redirect malware removal

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!These instru... Read more

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RELEVANCY SCORE 91.2

GreetingsThe darn Google redirect virus has infected one of my computers! Just capping off a good week when I had a catastrophic card failure fried that a cpu! My son is the primary user of this computer so it has games AOL and lots of other junk.I did find the TSSD virus and removed it from the start up menu but the virus is still live. Typing incomplete addresses (missing .net, .com etc) into Firefox or Explorer results in Yahoo search engine starting, I though this was a function of the AVG toolbar configuration but it may not be. I also get an apparent false AVG trojan virus's found pop up. AVG is used along with SpyBot. I've since added superAntiSpyware and MalwareBytes and cleaned out a lot of adware features.If there wasn't a lot of kids stuff I'd probably just blow it away and reinstall.ThanksTonyAnyway, the DDS.txt and GMER results followDDS (Ver_10-03-17.01) - NTFSx86 Run by Anthony at 17:37:40.12 on Wed 05/26/2010Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_16Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1146 [GMT -4:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exe... Read more

A:Malware Removal - Google redirect? and others?

Hi Tony I know how you feel......it's maddening. Please disable Spybot and leave it disabled until we're finished, as it tends to interfere with the necessary changes we're going to make.Go to this page and Download TDSSKiller.zip to your Desktop.Extract its contents to your desktop and drag TDSSKiller.exe on the desktop, not in the folder.Vista Start logo >All Programs> Accessories> RIGHT-click on Command Prompt and Select Run As Administrator. Copy/paste the following bolded command and hit Enter."%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -vIf TDSSKiller alerts you that the system needs to reboot, please consent.When done, a log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.Thanks,teaI'm going to close your other thread.

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RELEVANCY SCORE 91.2

Hi,

I've recently been having a lot of trouble with various google redirect malware. I tried to use Malwarebytes Anti-Malware but it is to no avail. I was just wondering if anyone could please help me sort of this issue.

Thanks

A:Removal of Google Redirect Malware

Please follow these instructions:

http://www.bleepingcomputer.com/forums/topic34773.html

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RELEVANCY SCORE 91.2

I know this is a super common thread, but i really need someone to work with me 1 on 1 to rid this malware from my pc once and for all!
The usual description here... Searching anything in google is hijacked to an other site.
Any help would be appreciated

Mitch barker

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RELEVANCY SCORE 91.2

For the last couple of days, clicking a google search result usually displays an unrelated page. I've read about this malady on numerous forums and tried many remedies. Malwarebytes seems to have removed a few items, but it didn't fix the problem. The last thing i tried was combofix. Following directions I found at xdelbox.com, I used a CFScript.txt file with the following lines (which I think only eliminates the advanced virus remover virus anyway)

File::
c:\windows\system32\winupdate.exe
c:\windows\system32\winhelper.dll
c:\windows\system32\AVR09.exe
c:\Program Files\AdvancedVirusRemover\PAVRM.exe

I really hope the experts here can help me, or I'll have to learn how to use bing instead of google. Here's my DDS.txt (and many thanks in advance):
DDS (Ver_09-10-26.01) - NTFSx86
Run by Me at 21:05:37.10 on Thu 11/12/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.350 [GMT -10:00]

AV: Norton AntiVirus *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\EvtE... Read more

A:Google redirect malware -- need removal help

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.??If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine.??Please perform the following scan:Download DDS by sUBs from one of the following links.??Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool.??No input is needed, the scan is running.Notepad will open with the results.Follo... Read more

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RELEVANCY SCORE 91.2

I've already tried Avira AntiVir Scanning, Malware Anti-Bytes, Ad-Aware, Windows Defender, CCleaner and SUPERAntiSpyware. All programs have removed some stuff but I still have the OVERCLICK.CN redirect whenever I do a GOOGLE search. So here is my last plead for help otherwise I'll have to reformatHere is my HIJACK LOG:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:33:58 AM, on 6/24/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Avira\AntiVir Desktop\sched.exeC:\Program Files\Avira\AntiVir Desktop\avguard.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Java ... Read more

A:Google Redirect Malware Removal - HELP!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 91.2

I am getting redirected from google to unwanted sites.. my computer has gotten sluggish also. I have uploaded logs, hope you can see the problem.. I have had no luck

A:google redirect malware removal help

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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RELEVANCY SCORE 90

Error 404 Redirect on Google.com after malware removalProblem:When attempting to access Google.com, the following error appears: Actual redirection does not occur and the issue can be intermittent. Discussion:This issue can occur when URL search hooks remain after malware removal that contains a hijacker payload has been removed. This can affect any browser, including Chrome, Firefox, Safari, etc. NOTE: If actual webpage redirection occurs, the system is still active and malware removal should continue instead of this process. Resolution:Remove the remaining URL search hook in Windows Registry. NOTE: Make a backup of the registry by clicking Filex, Export, and save the backup to whereever you wish. 1. Click Start. In the Search\Run box, type regedit and press <Enter>. Click Yes to the UAC prompt.2. Navigate to the following key: HKEY_LOCAL_MACHINE\Software\Microsoft\ Internet Explorer. Click on the URLSearchHooks key.3. In the right pane, right click each entry and choose Delete. The only entry that should remain is the Default value. 4. Close the Registry Editor. Restart the system.If the issue continues, then the system still has an active infection. Continue with malware removal processes.I see this one all the time, unfortunately. Thought I would share.

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RELEVANCY SCORE 90

I am having an issue of being constantly redirected when trying to reach links in Google. This is from both Firefox (latest) and Chrome. Below is my DDS log file as well as the attached files as requested. Please help!!.DDS (Ver_11-03-05.01) - NTFSx86 Run by CAL at 11:14:23.62 on Tue 05/17/2011Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_25Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3068.1996 [GMT -4:00].SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exeC:\Windows\system32\Ati2evxx.exeC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\SLsvc.exeC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\Ati2evxx.exeC:\Windows\RtkAudioService.exeC:\Windows\system32\svchost.exe -k NetworkServiceC:\Program Files\Protector Suite QL\upeksvr.exeC:\Windows\System32\spoolsv.exeC:... Read more

A:Google Redirect Virus - Malware Removal

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator&#... Read more

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RELEVANCY SCORE 89.6

Hello,

I am having a problem with being redirected in google and yahoo.

I also am unable to check for updates on Malware "Update failed. Make sure you are connected to the internet and your firewall is set to allow malwarebytes anti-malware to access the internt".
- My internet works.
- My firewall has Malwarebytes anti-malware on the exception list
I can run the quick scan and full scan and it shows no problems.
I CAN NOT update at all before I run them.

Some web pages will not connect at all.
- I cant get on any Microsoft page. I get the error page "Internet Explorer Cannot Display the Web Page"
- I can get on Malwarebytes web page. I get the error page "Internet Explorer Cannot Display the Web Page"
I am connected to the internet. It is as if this virus does NOT want me to get help!!!
- I also tried to download run the AVG Internet Security Free Version. It wont let me download it either. I get an error message.

HELP!!
Thanks so much,

A:Redirect Google & Yahoo, cant update windows or Malware. Cant open some web pages.

Hello, let's try to run either or both of theseIf you cannot use the Internet,you will need access to another computer that has a connection.From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program. If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.***Manually Downloading Updates: Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.DownloadFixExe.reg FixExe.reg Download RKill...., Some times several attempts are needed to kill the malwares before running MBAM.Please download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attemp... Read more

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RELEVANCY SCORE 89.2

i'm having increasing problems with my computer and am now sure i have some form of malware or viruses. i've had a constant popup where MSWord tries to install itself repeatedly, and i have to manually cancel multiple times when i start the computer. i was worried this was a virus, but when i searched about it i found this was related to windows installer. if i disable windows installer, it goes away.

however, for the past week i've started getting repeated popups saying that google update has encountered a problem and needs to close. i read on some forums that this was related to a google chrome installation. i don't remember if i've even installed google chrome-- but i can't find it on my computer to uninstall it. in the past few days i've started to be redirected to various ad sites when i search for things on google in firefox. i have avira antivirus, windows defender, have used windows malicious software removal tool, lavasoft adaware, and windows defender. all were coming up with no malicious software when scanned, but the problem persists. windows malicious software removal tool just finished a full scan and removed one infection, for an ad program it said would cause random popups, which i haven't had a problem with. i have tried repeatedly to install MBAM and hijack this, along with other tools. even after renaming, i had a lot of problems. MBAM would not open at first, then would partially install, then finally said it completed its installation, started to update... Read more

A:google update problem, google search redirect, can't install malware removal tools, stopzilla(?) reported infected by UACd,...

i might've misunderstood the DDS instructions on the tutorial on how to post about these things. i looked at a couple of other posts where people have posted their hijackthis logs. here's mine:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:57:42 PM, on 4/1/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\ctfmon.exeC:\Program Files\SiteAdvisor\6261\SiteAdv.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exeC:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exeC:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\program files\common files\mcafee\mna\mcnasvc.... Read more

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RELEVANCY SCORE 89.2

Hello,Today my computer was affected by a malware which redirects me to a search website which makes me install malicious programs, I manager to get rid of those programs by Spybot. But google searching sometimes redirect me to those website (about 1 out of 5 clicks). I scan my computer with Malwarebyte/Spybot in Safe Mode but I couldn't find anything. In addition, I cannot do windows updates, it keeps lagging and it doesn't response. Please help me fix this, I really need my computer to be safe soon before my school project presentation. I only have DDS report, GMER doesn't work for me (keep crashing with blue screen). Thanks in advance. UPDATE 1: I get redirected even not using google! Sometimes I browse around websites and then bring me to those malicious sites!Update 2: Here's what I got from AVG virus scan:"C:\Windows\System32\wuauclt.exe (5388):\memory_00010000";"Trojan horse Agent_r.XJ";"Object is inaccessible.""C:\Windows\System32\wuauclt.exe (5388)";"Trojan horse Agent_r.XJ";"""C:\Windows\explorer.exe (1060):\memory_00010000";"Trojan horse Agent_r.XJ";"Object is inaccessible.""C:\Windows\explorer.exe (1060)";"Trojan horse Agent_r.XJ";""DDS (Ver_11-03-05.01) - NTFSx86 Run by Kenny Tang at 14:41:17.71 on 22/03/2011Internet Explorer: 8.0.6001.18999 BrowserJavaVersion: ... Read more

A:Google redirect malware residual after Spybot removal

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
Do not d... Read more

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RELEVANCY SCORE 89.2

After I followed some instructions to remove the system diagnosis malware, some others remained and I don't know how to remove them.
I followed the instructions on pasting the DDS log, but had a problem with gmer.exe. When I opened gmer.exe, I was only allowed to check some of the settings, I can only check services, registry, files and ADS.

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.3.1
Run by Yongbin at 17:58:05 on 2012-09-14
Microsoft Windows 7 Home Premium 6.1.7601.1.936.86.1033.18.3835.2614 [GMT -7:00]
.
AV: 360杀毒 *Disabled/Updated* {A0FD413B-F662-C08C-7B21-F57CED225A55}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Program Files (x86)\360\360Safe\deepscan\Zh... Read more

A:Malware removal leftover (google redirect and sound ads)

I forgot to mention, there are some chinese programs in that DDS list. I looked over it and the programs with Chinese characters are virus scan, firewall protection, Chinese character input, and video player.

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RELEVANCY SCORE 89.2

Like many of the other users on these forums, I too am having problems with my browser being redirected to a web page other than that which I had originally clicked (most often through google search links). I have attempted to diagnose a specific problem that is wrong with my pc, but I just don't know what it is. These pop ups seem to be more annoying than malicious, but I have a strong feeling that if I don't do anything soon the problem will get worse. The reason that I say this is because I tried to start my computer in safe mode and Windows refuses to boot properly (I was given an error message that told me that Windows failed to initialize in safe mode). I know that the problem is not SmitFraud because I have had experience with that before. As I stated, these pop-ups are the result of redirected google searches and are not happening when I am not browsing the web.

Some of the websites that I have been getting redirected to include:

green-insulation.net
zanuga.com
freewareplus.com
searchfindsite.com
innatpenn.com
search27.info.com
iwa-spain.com
mylocalhero.com
online-scaner-software.net
nyas.com

...and many, MANY more.

The only other clue that I have which might help to lead to a solution is that almost every single redirect site uses the same exact logo on the browser tab next to the name of the website. I have attached a small .jpg file which shows the logo that I am speaking about. (a second logo of a wire frame green sphere appears less often but still of... Read more

A:malware removal request : google redirect problem

hi dgwozdz,

Sorry for the delay. If you still need help with the redirects simply reply to my post.

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RELEVANCY SCORE 88.4

Good Day,

My sister in laws laptop got a program called Live Security Platinum and she took it to a computer shop. They removed the program but the system keeps redirecting to random websites when searching on Yahoo, Google and MSN(Bing). The operating system is Windows Vista with Service Pack 2. The redirects are occuring in both Chrome and Internet Explorer. The browser will travel to the website in the search links but then forwards on to a random website. When I got it I figured it was a exploit of Java 6 so I removed older versions and install the lastest version from Sun/Oracle. Below is the DSS.com log and attached are the Attach and Gmer logs. When running GMER it did not provide me with the options to select from System all the way downs to Libraries. The only options were for Services, Registry, Files(with C drive, and ADS. There is a copy of ComboFix on the machine so I believe that was ran on this machine by the computer shop. I will await instructions on what to do next.

DDS (Ver_2012-10-14.05) - NTFS_AMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.7.2
Run by Owner at 9:25:53 on 2012-10-14
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.3934.1125 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
=======... Read more

A:Malware Live Security Platinum removed but now Google, Yahoo, Bing redirect

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

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RELEVANCY SCORE 88

Hi,

I have been encountering some problems with my PC over the last few days. I am running eset NOD32 and it is blocking attempts to go to websites when i visit google, select google links, when using hotmail and using other search engines. Eset is doing its job, and preventing the redirect so i am able to continue on normally, but it has become consistent therefore i assume there must be a problem somewhere.

A couple of days ago eset quarantined a pdf exploit virus, and then the issues started.

The only other issue i am having is that the computer is unable to enter hibernation mode.

I am running XP and using Firefox, although same problems are occurring in IE.

I have updated my adobe acrobat and flash player to the most recent versions, however i was using acrobat 7 before infection.

I have read many posts on this website and other to try and rectify the problem including
Malwarebytes
Combofix
gmer
mbr.exe
gooredfix
and others i have forgoten.
I have ran a hijackthis scan and posted below is the log::

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:03:39 PM, on 13/04/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wi... Read more

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RELEVANCY SCORE 87.6

I'm having trouble with my browsers, both firefox and internet explorer. I apparently contracted some malware last night and can't figure out how to get rid of it. All my links in google searches are redirected to ad sites, and after hours of trying to fix it, I'm out of ideas. My virus scanner doesn't even detect it, and I'm at a loss of what to do. I've read several posts about this link redirecting problem already, and tried to follow their intructions. The tools ComboFix.exe and Malwarebytes' Anti-Malware refuse to even run properly. I can see it in process explorer when I try to run them.. they just hangs there and nothing happens. Here is my hijack log... requesting any assistance that can be provided..
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:34:48 AM, on 1/26/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files�... Read more

A:google + yahoo links redirect to ad sites, can't get combofix or Malwarebytes' Anti-Malware running

Hi

If you still need help with this post a fresh hjt log, please.

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RELEVANCY SCORE 86.4

Hi everyone,Long time lurker first time poster (usually cos other people's malware logs help me diagnose problems on the PCs I fix), but I've really run into a dead end on this one!The machine in question had all sorts of malware on it, including the new "Security Suite" infection that seems to be doing the rounds, I managed to remove the bulk of it, however there's still something a bit fishy up there as avast keeps complaining that explorer.exe and winlogon.exe are infected with "Bamital-X".If I restart the PC, the avast on access scanner does something to explorer.exe and I have to delete the explorer to allow Windows to replace it with a working version, however then after a few more minutes avast pops up an infected warning again!For the moment by the way, I do not have physical access to the computer, I'm connecting to it remotely, however I could probably guide the user through anything that needs to be done in the recovery console if needs be.Hopefully I've done the rest of this right, here's the DDS log and attached are the Attach.txt and GMER logs.Regards,JamesDDS (Ver_10-03-17.01) - NTFSx86 Run by Administrator at 9:51:32.45 on 20/08/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3063.2348 [GMT 1:00]AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}============== Running Processes ===============C:\WINDO... Read more

A:PC still claiming explorer.exe is infected after removal of all sorts of malware (including Google redirect)

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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RELEVANCY SCORE 83.2

I recently got a new client who needed help with his computer. It was silly of me to think it would be simple. I was up all night working on it.

His initial problem was that windows would hang on "Loading personal preferences" and would only boot in safe mode. It wasn't the page file, or any of the usual things... though I did start to notice that normal Windows functions didn't work properly, from MsPaint to IExplorer. I tried to run Autoruns.exe and Hijackthis and they shutdown as soon as they were opened. IExplorer wouldn't load pages and firefox would pop up and load the pages instead.

I thought I should just repair windows, which I tried to do and accidentally installed a second copy of windows on the same partition... I then deleted the second windows installation (windows.0), but after that windows would boot fine without safe mode. That was only the beginning though. I found the google redirect on there, a bunch of old adware and a mess of a disorganized computer.

The system also booted and gave a tapi.nfo error, I searched for this and got nowhere. So I went to regedit and deleted the line causing it. It doesn't pop up anymore, but that didn't solve anything.

I looked further into the situation and found that many others are having trouble with rootkit malware that shuts down anti-malware software.

I tried loading malwarebytes, etc, and even renaming the files and the extensions. It still all shuts down immediately when its loaded.
... Read more

A:Rootkit, Malware, Tapi.nfo, Google Redirect, Can't open anit-malware

have you tried root repeal? it sounds to me like you've read that post.




Rerun Rootrepeal. After the scan completes, go to the files tab and find this file:

C:\WINDOWS\system32\drivers\UACxpqhxbvttn.sys

Then use your mouse to highlight it in the Rootrepeal window.
Next right mouse click on it and select *wipe file* option only.
Then immediately reboot the computer.

Then run a quick-scan with Malwarebytes. Keep rebooting and running quick-scans with Malwarebytes until it shows zero infections. If after 3 scans it is still not clean post the final log.

this isn't my post so I can't take credit for it but apparently it works
good luck either way. the entire post is called AntiSpy Protector 2009 you should check it out before trying this, good luck

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RELEVANCY SCORE 78.8

I have a serious computer problem I have read numerous posts to self diagnose and correct the problem. When I think it's good it comes back to haunt me, I am stuck with a computer that constantly freezes, Google redirects me to malicious sites and mostly everytime I try to run the control panel it freezes up on me. I also have this error messege that pops up and says "Generic Host process for Win32 services has encountered a problem and needs to close." Some additional info for that error message:SzAppname: svchost.exeSzAppVersion: 5.1.2600.5512SzModname: ntdll.dllSzModVersion: 5.1.2600.5755I have run Malware bytes numerous times quick scan, full scan it will detect then I will remove and when I restart the computer and run it again it's back on there! I am getting to my witsends over this I don't know what to do and need some help please! here is my HiJackthis log:Logfile of Trend Micro HijackThis v2.0.4Scan saved at 2:52:09 AM, on 11/30/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.17091)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WI... Read more

A:Google redirect virus, generic host process win32 error messege, constant virus removal with malware bytes

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the ... Read more

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RELEVANCY SCORE 78.4

My sister's computer is an HP Pavilion dv5t-2200 notebook PC running its native OS, Windows 7 Home Premium x64. In the last 24 hours, Avast found and attempted to remove some sort of malware. After the reboot, it recommended a full scan. After the scan was completed, the computer rebooted again. This is where the real problems began.

With the exception of core programs and services, no other program will launch. Not Chrome, not AIM, not even Avast!. The only HP program still installed on the system, HP Support Assistant, will not start. Attempting to use Windows System Restore results in a BSOD as the computer is shutting down to begin the restore process. Upon returning to the desktop, a dialog box recommends that we run chkdsk, but of course that won't even launch.

Internet Explorer will launch, but the campus network requires a third-party client software install. Unfortunately, that's another program that will not launch.

The computer has a recovery partition, but HP Recovery Manager is not installed or cannot be found, and attempts to download and install it have failed because 1) we cannot access the Internet to download it to the hard drive, and 2) it could not be installed from a flash drive containing the softpaq from HP.

UAC is turned on. Maybe this is part of the issue?

I'm on the phone with HP Support right now, but I'd like some feedback from your end.

A:Need to restore Windows, but some malware is blocking software launch

Pressing the f11 key during startup on a computer with an HP factory image will start the system recovery process even if the prompt is not displayed.
Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)
Performing an HP System Recovery in Windows 7 - HP Customer Care (United States - English)

How to make HP Recovery DVD disks:
Recover Windows Vista Operating System Using HP Recovery - HP Customer Care (United States - English)

How to make HP Recovery USB disk:
Creating a Recovery Disk on a USB Flash Disk HP Pavilion dv6700z CTO Entertainment Notebook PC - HP Customer Care (United States - English)

or
You can Order HP Recovery Disks from here:
Compaq Mini CQ10-500 PC series*-* HP Notebook PCs - Order Recovery Discs for Windows 7, Vista, or XP - c00810334 - HP Business Support Center

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RELEVANCY SCORE 76.8

Apologies, but i'm a bit of a novice. my computer did a scan when i started it and came up with some trojans. when i tried to delete them, a malware removal programme tried to install itself so i closed the download dialog box. unfortunately, i cannot remember the name of the software that was trying to install itself. please would you review my log below and help me clean my computer?

many thanks
---------------------------------------------------------------

DDS (Ver_09-12-01.01) - NTFSx86
Run by 0 at 19:57:35.67 on 02/01/2010
Internet Explorer: 7.0.6001.18000
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.44.1033.18.3000.1826 [GMT 0:00]

SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows&... Read more

A:attempted removal of trojans try to install "malware removal software

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 76.8

Ok so as my username should lead you to believe I am completely inept with computers, which is not to say I don't use them a lot. I'm not one of the elderly I'm just not very good at the super technical and currently this forum is my last option.

So a brief overview of both my problem and my computer.

I run Windows XP SP3 on a boot camp equipped Imac and aside from the occasional brush in with malware etc I'm really quite happy with this set up.

This is not my first infection, previously I had a similar run in with the whole fraudulent program pop up spam classical (from my perspective) malware. A quick call to India and a new friend named Kumar was all this required. Kumar ended up using screen share to download a trial version of AVG anti virus and after a long scan and a few laughs at the results my problem was solved.

I was ecstatic and gave this guy every sort of recommendation to his superiors possible. I actually stayed on hold for hours just to sing his praises.

Now about a year or so after that I?m told my hard drive gave out and my only existing back up was ages old so after a lot of rebuilding here I am just finally settling into the same position I was before the hard drive being destroyed. Procrastination and some errors during the backup process that confound me to no end have prevented me from a more recent back up being made.
In short If I can?t remedy this now I?m screwed.

So what sets this malware so apart from my last run in is that ... Read more

A:Malware infection unable to launch anything including anti virus software

Bump

Sorry, but I really need a reply. Help please.

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RELEVANCY SCORE 76

I have some sort of malware that redirects webpages and searches. The url shows yahoo.search as it sends me to some other random website. This malware affects, IE, Safari, Chrome and Firefox. Thanks for the help!JeffRan DDS and GMER:DDS (Ver_10-03-17.01) - NTFSx86 Run by Administrator at 21:38:05.97 on Tue 07/20/2010Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1527.499 [GMT -5:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}============== Running Processes ===============C:\WINXP\system32\svchost -k DcomLaunchsvchost.exeC:\WINXP\System32\svchost.exe -k netsvcsC:\WINXP\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\WINXP\system32\spoolsv.exesvchost.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINXP\system32\svchost.exe -k imgsvcC:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exec:\WINXP\system32\ZuneBusEnum.exeC:\WINXP\system32\SearchIndexer.exeC:\WINXP\Explorer.EXEC:\WINXP\system32\igfxtray.exeC:\WINXP\SOUNDMAN.EXEC:\Program Files\Brother\Brmfcmon\BrMfcWnd.exeC:\Program Files\Brother\ControlCenter3\brccMCtl... Read more

A:Yahoo.search redirect malware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

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RELEVANCY SCORE 75.2

Hello,Well got some virus/malware. I dont know which one.It is redirecting my yahoo/msn search. Computer is slow.I went through few steps to get rid of it. Disabled System Restore.1. Malwarebytes --- removed few trojans.2. VIPRE Anti virus removed few malware.3. Trend Micro Online Anti-Virus removed few.But the problem didnt go away.Then I used COMBOFIX & it went though 50 Stages & now its a lot better.Here is LOG from COMBOFIX. Please help me to remove any leftover malware.Thanks again.ComboFix 10-05-29.05 - Dell 05/30/2010 15:03:02.1.2 - x86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2592 [GMT -4:00]Running from: c:\documents and settings\Dell\My Documents\Software\ComboFix.exeAV: Sunbelt VIPRE *On-access scanning enabled* (Updated) {964FCE60-0B18-4D30-ADD6-EB178909041C}FW: ZoneAlarm Pro Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))C:\sc:\windows\AegisP.infc:\windows\is-GPKL6.exec:\windows\is-LGTJR.exec:\windows\system\oeminfo.inic:\windows\system32\st325602.dllc:\windows\wiaserviv.logInfected copy of c:\windows\system32\drivers\mouclass.sys was found and disinfected Restored copy from - Kitty had a snack .((((((((((((((((((((((((( Files Created from 2010-04-28 to 2010-05-30 ))))))))))))))))))))))))))))... Read more

A:Yahoo/MSN Redirect **Virus/Malware ----- Help Needed !!

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

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RELEVANCY SCORE 74.8

The problem I seem to be having is related to running auto-removal tools. I can't run malwarebytes for instance. The program will start scanning and then abruptly close. When I try to reopen it says I may not have appropriate permissions to access this item. This is also true for HijackThis!. I was also unable to run GMER and dds. DDS would run, but it wouldn't produce any logs. I would close the window, but no logs would open up. I also have a problem of something redirecting my google searches.

I'm running Windows Vista 32-bit.

Any help would be appreciated.

Justin
 

A:Can't run any virus removal software/Google redirect

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RELEVANCY SCORE 74.4

Recently I was infected with some fake anti virus software called anti virus pro 2009 and it disabled all my stuff so I had to have help removing it here, http://www.bleepingcomputer.com/forums/t/271130/malware/, and after all that all the symptons were gone but when I started using IE again I kept getting pop ups on trustworthy sites that try to install malware, especially on google or yahoo whenever I click a search result. Also when I restart and log in I get a window called RUNDLL that says,Error loading C:\DOCUM~1\devin\locals~1\Temp\odbc_inc.dllThe specified module could not be found. malware bytes, super antispyware, eset scan all show nothing now. Here are DDs and root repeal logs,
 rootrepeal_log.txt   2.94KB
  6 downloads
 DDS.txt   7.48KB
  5 downloads
 Attach.txt   9.61KB
  2 downloadsDDS (Ver_09-10-26.01) - NTFSx86 Run by Devin at 8:53:04.18 on Wed 11/18/2009Internet Explorer: 7.0.5730.13Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.550 [GMT -6:00]AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exeC:\WINDOWS\system32\Ati2evxx.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Avira\AntiVir Desktop\sched.exeC:\WINDOWS\Ex... Read more

A:Pop ups on google/yahoo exc that try to install malware

Hello,We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up.My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if youwould let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Then please post back here with the following: log.txt info.txtThanks

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RELEVANCY SCORE 74.4

Quote:
March 22, 2010 12:57 PM PDT

Malware delivered by Yahoo, Fox, Google ads

by Elinor Mills


These charts show incidences of malware distributed by a number of ad delivery platforms over a six-day period last month that were detected by Avast. Yahoo and Fox have the highest counts.
(Credit: Avast)

Malware that exploits holes in popular applications is being delivered by big ad delivery platforms including those run by Yahoo, Fox, and Google, according to Prague-based antivirus firm Avast.

Viruses and other malware were found to be lurking in ads last year on high-profile sites like The New York Times and conservative news aggregator Drudge Report.com, and this year on Drudge, TechCrunch and WhitePages.com. The practice has been dubbed "malvertising."

Now, researchers at Avast are pointing fingers at some large ad delivery platforms including Yahoo's Yield Manager and Fox Audience Network's Fimserve.com, which together cover more than 50 percent of online ads, and to a much smaller degree Google's DoubleClick. In addition, some of the malicious ads ended up on Yahoo and Google sites, Avast claims.


More at: Malware delivered by Yahoo, Fox, Google ads | InSecurity Complex - CNET News

A:Malware delivered by Yahoo, Fox, Google ads

Part of the reason that i maintain that you cannot simply rely on "common sense" to protect you these days.

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RELEVANCY SCORE 74.4

Hello! , as you can see I've been trying everything with my computer except beating it to death!Yesterday around this time, I caught a trojan by stupidly downloading a file from a suspicious mp3 site (Allfreemp3.net???). I shoulda known something was up when I clicked on it cause it started to download as A PROGRAM instead of an individual file! By the time I tried to uninstall, it only took a few seconds for my computer to act up, and I turned off my WiFi for awhile out of fear of "Backdoor" stuff happening!Between now and yesterday, I have had quite a few "blue screen crash dumps", I lost my "fancy" Vista Home Basic (32 bit) themes from tampering with my Services (though they are corrected now!), and now everytime I do a search through internet explorer, my Yahoo! search engine results will either lead me to some more suspicious sites, or lead me to a legit site that had absolutely nothing to do with my search! The biggest thing I've noticed, though, is that when I ran McAfee (I uninstalled it later), Norton, and Windows Live OneCare Safety Scanner, they all froze up on this one file path: D:\Windows\System32\config\security.log1, and now my computer won't let me do a performance indexing test!Please help!

A:Yahoo Redirect Trojan and Malware Removers Stalling!

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".C... Read more

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RELEVANCY SCORE 74

Hi
Can anyone tell me please What is best Malware Removal Software.
Thanks.
 

A:How I can get Best Malware Removal Software?

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RELEVANCY SCORE 73.6

Hi Guys,I'm battling a stubborn infection that has so far resisted attempts to clean it. I've tried Malwarebytes, SuperAntiSpyware, and Combofix, all to no avail. I've just run Hijackthis and the log is shown below. Can you see if you can find out what I've been infected with and post instructions on how to clean it? It may be a rootkit but I've run the Mcafee RootKitDetective to clean whatever rootkits it discovers and the redirection from google and yahoo search results keeps coming back. The Hijackthis log is shown below. Thanks for your help.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 11:55:14 AM, on 08/02/2010Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exec:\windows\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exeC:\Program Files\McAfee\Common Framework\FrameworkService.exeC:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\system3... Read more

A:Stubborn malware - google and yahoo redirects

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

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RELEVANCY SCORE 73.6

My previous is posted through this link http://www.techsupportforum.com/f108...e-241631.html?. I've completely taken all the steps before posting here and used all of the suggested virus scanners suggested in my previous thread, lso change to firefox instead of IE. as of today: The crunchy noise from my computer has stopped. Pages began loading slowly off and on, a few froze on me. Passwords are not being saved even with the save option checked. I downloaded eset smart security but, it can't connect online or update virus guards because my internet isn't running on proxy settings (it runs on a sim card). So, I'm wide open for viruses but, don't know of a virus protector that doesn't connect through proxy settings. The main problem is the Google and yahoo are blocking me from searching and entering my own e-mail account. Yahoo keeps making me confirm my password and info, after maybe 10 tries it eventually lets me in. However, if I pick anything like my account info it starts over again. my messenger just refuses to accept my correct info and also begins the confirmation process again but, never lets me in. Here are the warning that I am getting from both:

If you continue to experience this error, it may be caused by one of the following:

* You may want to scan your system for spyware and viruses, as they may interfere with your ability to connect to Yahoo!. For detailed information on spyware and virus protection, please visit the Yahoo! Security Center.
* This problem... Read more

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RELEVANCY SCORE 73.6

Hi!

First of all, thank you for taking the time to try to solve my extremely annoying issue.
The issues started about a week ago, Im not sure if I downloaded something I was suppose to or it came to me in some other ways, but I cant seem to get rid of it.
Every 10-15 click I do on various websites redirects me to
Code:
http://api.recomme.me/widgets/PromoManager/HJjOZY6KF6lVhsJNEoLm.html?usa=true&countdown=false&ptID=169&cID=1015&rt=linkreplace&ascID=null&ascGuid=f9bf59e9-0ea0-43ee-abf2-6d1dda054d6a&mid=7A22526691392D5A4ED2A01EC9CF6336&pid=18&umid=B4D03E16-E000-45AD-9655-2F69CFDC7583&rv=64&pmUrl=WEBSITEURLindex
I read another post here on malwaretips and follow the step to do a ZOEK scan, al though that didnt help. I have the log if needed.

I cant find any addons of it nor software installed. And from here Im lost.

Someone who is familiar with the issue and how to get rid of it?

Greatful for everyhelp.

Thanks
 

A:Api.recomme.me redirect. Malware Removal Help Need it!

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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RELEVANCY SCORE 73.6

Almost everytime I do a search on Google, I get redirected to another search engine. I tried using other malware removal tools, Spybot, Avira, Malwarebytes, but they don't work.Finally I found myself on your Preparation Guide. Hopefully you will be able to help. When I run Gmer however my computer crashes. So here is the data I'm able to send you. Please help. Thanks.DDS (Ver_10-03-17.01) - FAT32x86 Run by Gateway User at 11:23:43.19 on Mon 06/14/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.575.119 [GMT -7:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchSVCHOST.EXEC:\WINDOWS\System32\svchost.exe -k netsvcsSVCHOST.EXESVCHOST.EXEC:\WINDOWS\system32\spoolsv.exeSVCHOST.EXEC:\Program Files\Microsoft LifeCam\MSCamS32.exeC:\Program Files\Soluto\SolutoService.exeC:\WINDOWS\System32\svchost.exe -k imgsvcC:\Program Files\Soluto\soluto.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\svchost.exe -k HTTPFilterC:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exeC:\WINDOWS\system32\InetCntrl\InetCntrl.exeC:\Documents and Settings\Gateway User\Application Data\Google\Update\GoogleUpdate.exeC:\Program Files\System Explorer\SystemExplo... Read more

A:Redirect (?) Malware Removal Request

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Do not Attach logs unless I ask you to.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Gmer is the best but can be hard to get a log lets try this and see what we get.Scan With RKUnHookerPlease Download Rootkit Unhooker Save it to your desktop.Now double-click on RKUnhookerLE.exe to run it.Click the Report tab, then click Scan.Check (Tick) Drivers, Stealth. Uncheck the rest. then Click OK.Wait till the scanner has finished and then click File, Sa... Read more

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RELEVANCY SCORE 73.6

I am infected with a version of the Google Redirect malware problem:- When I click on one of the results from a search on any major search engine, I am redirected to other websites, usually commercial websites such as monstermarketplace.com. I can reach any website if I copy the address in the address bar; I only get redirected when I click directly on the link in the search results page.- Occasionally, a new tab pops up when I am in iGoogle, Gmail, or a Google search page. The new tab's address is www.google.com/webhp. In two occasions a new tab has opened with a commercial website. I always close the windows and have never searched on the google.com/webhp page.Some history:- I was originally infected with the AV Security Suite virus this weekend while downloading the platform for the online game "Battlefield Heroes" (www.battlefieldheroes.com). I tried going online while this virus was active and clicked on some of the pop-ups and alerts, sometimes saying "Yes" and sometimes "No" when it would ask if I wanted to allow access to the home page website. I believe this may have enabled the current redirect malware.- I removed the AV Security Suite virus (at least partly) by renaming and deleting the folder from which it was acting within my Local Settings folder. The current infection must therefore be a leftover of that initial infection.- I ran SpyBot and Ad-Aware, both of which found and removed cookies. I uninstalled both programs a... Read more

A:Infected with Google Redirect / Search Engine Redirect Malware

Hello I Would like you to do the following.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/combofix/how-to-use-combofixPlease ensure you read this guide carefully and install the Recovery Console first. The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.Once installed, you should see a blue screen prompt that says:The Recovery Console was successfully installed.Please continue as follows:Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Click Yes to allow ComboFix to continue scanning for malware.When the tool is finished, it will produce a report for you. Please include the report in your next post:C:\ComboFix.txt"information and logs"In your next post I need the followingLog from Combofixlet me know of any problems you may have hadHow is the computer doing now?Gringo

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RELEVANCY SCORE 73.2

I know that there must sill be some malware on this machine, because I continually get a Dcom server launcher service failed error. I have Avast! 4.8 home edition on this machine and have used Mal-ware bye's Anti-mal-ware as my removal software. I removed "Personal Security" mal-ware about 3 days ago, I also had to fix the boot sector and mbr of my hard drive. Now for the finishing touch. Here's my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 9:29:44 AM, on 1/22/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\htpatch.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Microsoft Office\Office11\OSA.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe... Read more

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RELEVANCY SCORE 73.2

that it please help
 

A:malware removal software for free?

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RELEVANCY SCORE 73.2

Everything I have tried requires you to buy it. I have tried using something suggested in another thread but malware is still here. I have also tried avg and avast but nothing. I keep getting redirected to another site when I use a search engine to search and I know I have not changed anything.

This appeared after I installed a chromium browser. I will never install another one after this.

A:Any 100% Free Malware Removal Software

Originally Posted by ManyBreads


Everything I have tried requires you to buy it. I have tried using something suggested in another thread but malware is still here. I have also tried avg and avast but nothing. I keep getting redirected to another site when I use a search engine to search and I know I have not changed anything.
This appeared after I installed a chromium browser. I will never install another one after this.



I'd guess installing Google Chrome also got you Ask.com. As for malware I and many others here use Malwarebytes. It has both a free version and a paid version, difference is the free has to be run manually now and then while the paid runs in the background and updates daily. When doing manual updates of the free version one needs to pay attention to the screens and uncheck the offer for the Trial version of Pro.

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