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Keyboard Backlight Stopped working Dell Inspiron 7000 13

Q: Keyboard Backlight Stopped working Dell Inspiron 7000 13

Hey all!

My keyboard backlight was working fine but then one day it just stopped.
I've pushed f10 and fn + f10 doesn't give any feedback

I've gone to the Windows mobility center and made sure things are fine there but still no feedback.
When i push the f10 key the setting in windows mobility center changes but it shows no light on the keyboard

But the CAPS LOCK Light and back light works
Apart from that nothing else

Tried restarting also no feedback from the lights
Also could it have been a recent update that might've caused this?
Is there a driver for this?

Please Help

Preferred Solution: Keyboard Backlight Stopped working Dell Inspiron 7000 13

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Keyboard Backlight Stopped working Dell Inspiron 7000 13

Does the keyboard backlight come on when the system is powered up? If it does, you may have a software issue.
If it does not, you have a hardware problem.
First thing to check is that the backlight cable is firmly connected to the system board (this will require removing the keyboard to check).

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Hello everyone ! 
My keyboard backlight was working fine since I bought the laptop , but then one day it just stopped working.
I've pushing F10 as always to turn on the light , but nothing happensI've gone to windows mobility to see if there is something to do , but the keyboard back light options are not there, and the CAPS LOCK light is always working , I don't understand ? 
Please if you can help me out with this , because I need this feature considering that I'll my work is at night.


A:KeyBoard Backlight stopped working - DELL INSPIRON 15 3542

Check your BIOS settings to see if you can configure backlight illumination there.  And if you haven't already, try Fn+F10 rather than just F10 in case you changed your Function lock so that the F keys act as F keys by default rather than performing the function shown on their icons.

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I was playing a video game on my laptop around 4:30, when the keyboard suddenly stopped working. The mouse still functioned, so I tried clicking around to see if it was just a problem with the game. Then at 4:32, the mouse stopped working, too. I decided to try turning it off, but neither holding nor pressing the power button worked, so I unplugged the laptop from the charger and left it to run out of power on it's own. At 4:35, the display froze. I know this, because up until then the clock was still working. Currently, the vent fan is still running, and the screen is frozen. No keyboard buttons work, and neither the built-in trackpad nor an HDMI mouse is working.  Is there anything I can do to fix this, or do I need to send it in?The laptop was a brand new Dell Inspiron 15 7000 Series, with Nvidia GeForce GTX and an Intel Core i7.

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dell inspiron 17 7000 keyboard and touchpad not working. 

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I was playing a game and the keyboard stopped working I thought it froze but the screen still worked and so did the mouse but the keyboard wouldn't work. I managed to exit the game and click sleep by mistake (wanted to click shut down) and all I have is a black screen with h keyboard lit up. Holding the power button does nothing. Pls help

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Hi there everyone,
Can anybody please help me,I set my keyboard backlight to dim but everytime I turn on my laptop again after shutting it down the backlight is at full brightness.I know this doesnt sound like that big of an issue but its bothering me alot.I have windows 10 and updated Dell  software that comes with the computer.
Any help will be greatly appreciated.

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Hi,I bought a Dell Inspiron 15 7000 Series laptop around about November time last year, and after a BIOS update a couple months ago or so it now will randomly go to a black screen, but the backlight is still on. The BIOS update being near the time that this began to happen may be a coincidence, but it was the only real change during this period.On this black screen, I have no cursor and none of the buttons on my keyboard do anything. The only solution I've found is to hold in the power button to shut the whole system down. 
There doesn't seem to be a particular pattern as to when this problem occurs, it will just randomly go black.
This has happened around about 6/7 times in the past few months. All the events did occur late at night though (past midnight). However, this could just be because I usually sit on my laptop longer at night time, and therefore that increases the chances of it happening.
Due to many "Black Screen Crashing" problems with Windows 10 - that aren't the same as my problem - a google search did not help. 
System Specs are as follows: 
System Model Inspiron 7559
OS Name Microsoft Windows 10 Home
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s)
Ram - 8GB
Graphics Card - GeForce GTX 960m

A:Black Screen with Backlight Still On - Dell Inspiron 15, 7000 Series Laptop

Try system diagnostics to see if it finds any problem in the components:

Press F12 after power on
Select diagnostics.

You can also check Windows Event Viewer for any error message that was logged when the black screen crash happened.

Window-X => Event Viewer

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About 4 days ago, my laptop keyboard randomly stopped working. I have never had issues with it in all 4ish years of owning this laptop, I did not drop it recently, spill a drink on it, etc. I was able to log into my computer perfectly fine but then after that it just completely stopped working. I was able to pull up the touch keyboard and I noticed that every time I'd turn caps lock on on the touch keyboard the light would light up on my actual laptop keyboard. That was the only sign of life coming from the keyboard and even that I could only control from the touchscreen keyboard. After that I searched around on the internet for a bit and tried these things:1) made sure I had the latest BIOS update (went through dell and downloaded the most recent driver for it)2) I tried cleaning the keyboard and removing/reconnecting it to the laptop. 3) I tried restoring my laptop to a previous version from about a week ago, before the most recent update since this problem started happening.4) I messed around with the sticky keys, languages settings, etc. None of it worked5) I uninstalled the keyboard drivers, turned off my laptop, and let windows reinstall it. Something I saw as a common fix online 6) I went through the dell online support program they have. I ran a couple tests for the whole computer and the only one that came out as not being fine was the keyboard one. This was the result: https://gyazo.com/68a32c0a1d7b0e53768e085e233f02c4really didnt help at all exce... Read more

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Hi I have a Dell Inspiron 1750 Laptop and the keyboard has stopped working.  It's not the whole keyboard, just certain keys, and it means that I cannot log into my laptop.  I want to buy a replacement keyboard, but am concerned about getting one off ebay or similar and finding that it's a rip off!  Can I purchase one through Dell and could I get a price please?  I have tried to find one on your site, but can't.  Many thanks Kaye

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Hey all,
Before begining to explain how it got fixed it, please get to know what was wrong first. Here's the text of the original blog I posted months ago: 

Dear all,                                                             
These (MJU7NHY6) keys in my laptop dell (Inspiron 11-3000 series) keyboard stopped working this May 13. They wouldn’t function unless pressed so hard.
The onscreen keyboard is working fine. I updated the keyboards driver but it didn’t help. I’m sure that no liquid was spilled over the keyboard. Maintenance shops where seem they can’t help. Some said would give it a try but that there’s a chance it may screw up the whole. Please advise what to do. Enclosed is a snapshot of the keys in questions.
I appreciate your advice.

Here's the fix: Please note that I'm not an expert in whatever has to do with laptop and my suggestion here, however crazy it sounds, shouldn't be taken for granted. So, here's how it was fixed. I was carrying my laptop while switched off with the lid closed the other day in hand while heading to my bedroom when the laptop accidentally fell to the ground (some 8-10 feet long).... Read more

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I need to replace my inspiron 7000 keyboard, I need help. Does anyone have directions on how to do this, I have the keyboard.


A:dell inspiron 7000 keyboard

Keyboard removal procedure.

1. Turn the computer over and remove the four screws from the bottom of the computer.

2. Turn the computer back over and open the display.

3. Insert a small flat-blade screwdriver along the right top of the keyboard, just above the row of function keys. Working from right to left, free the keyboard by prying it toward the front of the unit. When free, lift the top of the keyboard slightly to clear the palmrest assembly.

4. Slide the keyboard towards the display assembly to release the front edge of the keyboard from the palmrest assembly.

5. Rotate the bottom of the keyboard up toward the display assembly to expose the keyboard cable.

6. Disconnect the keyboard cable from the ZIF connector on the system board. Gently pry up the latches on each side of the connector.

That should do it. Becarefull not to bump the keys tops on the replacement keyboard as they usually are a pain to get back on.

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This may sound strange, but I'm currently looking for a way to disable to automatic keyboard lock that activates whenever I fold my computer into a tablet. I have a Dell Inspiron 13 7000 2-in-1 with a busted screen, so I'm extrapolating to a larger desktop monitor and would like to fold the laptop in half in order to free up space.
I've tried searching through the computer's settings and Device Manager, but I can't find anything that would let me disable this feature.

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I bought a dell inspiron 15 5567 and it comes with non backlight keyboard. How much it cost me to replace my non backlight keyboard to with backlight keyboard? any idea
Philippines btw. Thankyou for your reponds :)

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Hello community members,
I have a doubt that is there any option to turn on backlight on my dell n5010?
please anwer my question.....
please help me out...

A:Keyboard backlight on DELL-INSPIRON (n5010)

If the keyboard illumination icon is not present on the keyboard, the system does not have a backlit keyboard.

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The keyboard backlight of my new Laptop Inspiron 15 5558 (bought August 2015) is constantly shutting off.  Keyboard backlight is up only 10 seconds and then shut down.  This is obviously too short and I'm searching how to set the keyboard backlight to a longer time (let say 60 secondes at least). 
My laptop is running W10 Home Edition.  I looked in Config Panel / Windows Mobility Center and there is no settings for the keyboard backlight.
I suppose a Dell system application should be able to set this on my laptop.  Please provide instruction how to proceed.

A:Dell Inspiron 15 5558 / How to set keyboard backlight

Hi aptiva01,
Please check this - http://bit.ly/1YqhLGV - and let us know if it works for you.
Keep us updated.

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Hello, I'm having a small problem with my new Dell laptop.
I can't find the option where I could set my keyboard backlight to stay on constantly. It keeps falling asleep (turning off) after a short period of time. It is really annoying late in the evening as I always have to wake it up. Is there any way I could turn off the automatic sleep mode or atleast prolong it?
Thanks in advance :)

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I've noticed that the backlight of the keyboard remains always on. There is no timeout anymore, the light is always on, no matter, I don't type nor touch the mouse pad. The F10 key function correctly.
The system software is fully updated.
Any advice will be much appreciated!

A:Dell inspiron 7437 Keyboard backlight

Thank you for writing to us!
We would suggest you to update the BIOS and the also follow the steps:
1-Launch Mobility Center
2-Clicking on Keyboard Backlighting to open the setting Window.
3-Change the setting from ?Settings for keyboard lightin
Kindly private message the service tag and email address.

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The touchscreen on my Inspiron 15 7000-series started to go black, 15 months after buying the laptop.  I don't watch movies or play games, or use the touchscreen-feature more than 1% of the time.  The servicer said it cannot be repaired and the entire screen (laptop cover) needs to be replaced by Dell. Is this a common experience -- that is, do touchscreens go bad just after the warranty expires? 

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I just purchased a Dell Inspiron 7579.This is with the 15" screen and the hinges that let the system be used as a laptop, a tablet, or in "tent" or "stand" mode.When using it as a tablet, the keyboard is down, resting on the table or my lap or whatever.I'd like a cover that goes over that entire side of the computer.I *don't* want a "keyboard cover" that just covers the keys. But when I search, that's all I find.Anyone know of such a product?

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Hi Team,

I bought a new Dell Inspiron 5558 laptop. From the initial stage itself keyboard backlight is not working. I cant find any symbol for backlight in Fn keys. Below option have tried,
BIOS - Turned on the backlight
Mobility center - No keyboard backlight option
Control panel - In keyboard properties no backlight tab o modify.
I am feeling very difficulty in working in dark places. Please anyone help me to fix this issue in my laptop.
My laptop model is
<ADMIN NOTE: Service tag removed per privacy policy>
Let me know incase of any further details required.
Thanks in Advance

A:Dell Inspiron 5558 - Keyboard Backlight Issue

Dell 5558 comes with an optional keyboard. Apparently, the bios is tweaked for machines that come with a backlit keyboard while your machine doesn't. The only option is to purchase and replace a new backlit keyboard from EBAY or AmaZon and install it. That will work, do check out instructions before replacing keyboards.

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My keyboard backlight has stopped working. The hard-drive in my 3-year-old XPS 15 died, so I had it replaced with a new SS drive. My tech reinstalled Windows 10 and I reinstalled all of my software (AutoCad, MS Office, Adobe Acrobat, etc.). Fortunately, I had all my files backed-up to an external hard-drive and restored them to the new SS hard-drive.
I installed Dell Command Update. I open Control Panel, Hardware and Sound, and then Dell Keyboard Backlight Settings.......I can change the timing of the backlight, but cannot change the backlight brightness slider. It is currently set at the lowest setting, but it will not move to a higher setting. So, I do not have any keyboard backlight at all. I suspect that there is a problem elsewhere.....something is not switched on or there is a missing update? I've spent hours trying to chase this down without success. Any ideas? 
Thank You!

A:Keyboard Backlight stopped working XPS 15 L502X

Does the keyboard flash ON when the system is booted (if it does not, you have a hardware problem).
If it DOES flash on at boot time, was the system running windows 10 prior to the drive failure - and if so, did the backlight work?  If it was running an earlier version of Windows, note that Dell isn't supporting Windows 10 on this model - there may not be a driver for the backlight under Windows 10.
If it was running correctly under Windows 10 with the backlight on, have you installed the chipset and other drivers?

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I've recently found out that I can't  turn on using "Fn"+spacebar the keyboard backlight.what are the possible solutions?I've tried restart not worked for me.I don't think it's a driver problem.what else can I do?

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I mean ive had this thing for over a year and at some point the backlight stopped workingdosent even work on start up so thats not a thing  and yes i used to light up with the fn space bar and on startup 

A:Yoga 2 13 keyboard backlight stopped working

So it suddenly stopped working sometime in 2015 but recently i went to washington by plane and i noticed that it worked again when i got there but when i got back it stopped working seems like the xray did something anything i can do?

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I've notice that the keyboard autolock does only work when i fold the computer into a full tablet mode.
It's just me or there is anyone there with the same problem? Have anyone any idea about it? 

A:dell inspiron 13 7000 2 in 1, auto lock keyboard does not work

Yep, this is happening with me too. Extremely frustrating when I have the screen pushed back so the keyboard is on my lap (usually playing games with a gamepad) - this means I can push all sorts of keys and use the trackpad! 
My laptop is also not auto-rotating when in 'tent mode' OR full tablet mode! AGH!

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Hey everyone, unfortunately the keyboard backlight of my yoga 900 has stopped working and I cannot link the problem to any windows update or something. I have already checked the BIOS and Fn Keys are enabled.  Thanks in advance Kay

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I bought this hp 15t notebook in Nov 2014. I upgraded the Operating System to WIndows 10 when it was released. Since then, the backlight on the keyboard is not working. I have viewed all the forums and none provided a resolution for this. I could see that the keyboard driver is uptodate. There are no other problems with the keyboard. Is there a solution to this issue ?

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I have no idea how to turn on the backlit keyboard feature. There is a button (f10) which is supposed to turn it on, but when I press it nothing happens. Would appreciate some help here! Thanks. 

A:Just bought a Dell Inspiron 15 7000 - How do I turn on the backlit keyboard feature?


Contact Dell Technical Support and they can help with this issue. Since you have the sticker, if it's not working, the cable may have come loose.

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I have Dell Inspiron 13 7000 series laptop, recently I came up with having trouble with the keyboard, it behaves oddly. The "tab" key acts as windows key, "windows key" acts as "letter v" key..some keys are not working at all.. The behavior that I found is , every time I update BIOS with the update from Dell Site, the keyboard starts working..but the next day (shutting down and accessing the system the other day), the same thing happens. I have to re-update the BIOS to make the keyboard work

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Hello all, I've recently purchased this laptop (Just out of best buy direct return policy) and It has remained docked at my desk since.  

I used the keyboard briefly during setup, but otherwise have been using my mechanical - well the other day I decided to use it and the backspace key popped up. Saw that the clips on the key itself were broken on one side.

I don't want to have to wait without my computer in hopes that this may be covered by warranty repair if I send it in, but I cannot find this keyboard anywhere but Ebay.

I would purchase it from ebay but the only sellers are located in hong kong and it would take quite a while and not be an assured fit.

Any ideas? Part number, etc? Basically I would just buy a new keyboard and take the backspace key off of it. 

I saw that theres a website for laptop replacement keys, but this particular model isn't listed. Is this keyboard shared with other models, just with either no backlight or with white text instead of red? I would accept a different kind of key if its the right size.

Thanks, sorry for the wall of text. Just wanting to get my keyboard back to new :-(

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My Dell Inspiron 15 i5548-1670SLV Signature Edition has Keyboard Backlight issue. Backlight is not glowing now. Keyboard is working as expected.
BTW, recently there was a power issue in my laptop and my battery is dead. Laptop is working only on AC power now. Checked the keyboard and both the wires from the keyboard are intact and does not have any problem.
All keys are working, and Caps Lock light is glowing when it is on. Just that the backlight is not glowing. Any suggestions on why its not working ?

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Hi, I have Inspiron laptop 15 7000 series (7537) laptop and some of the keys are not working. When I press them to type..the letters are not typing . Not sure the exact reason. Can you please help in fixing it

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my dell inspiron left speaker is not working even after whole restorartion.
I also updated the audio driver but no gain.
while testing with dell audio, when the screen show the audio output from left speaker but the audio comeout from the right side but that sound is very, and when it signals for right then fine.

tell me what should I do to resolve the problem.

A:dell 13 inspiron 13 7000 2 in 1 left speaker is not working

IAMRAMKING not working even after whole restorartion.
Hello. A speaker that doesn't work after restoring with the Factory Image is because of hardware failure, either a loose connection or dead speaker.
If you want to perform another test to make sure, run the audio test in the ePSA utility (or PSA on some models). These tests are in motherboard memory and do not depend on Winows or drivers -- in other words it is a purely hardware test, so if you don't hear the sounds during the test, it means hardware failure.
IAMRAMKINGtell me what should I do to resolve the problem.
If the laptop is still under warranty, contact tech support to have it repaired.

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Hi I need some help. this morning, I was going to play a DVD on my DVD player for my morning workout but there was no sound. I have no idea what to do and it's bugging me. Sound on my computer is really important to me.

A:Sound not working on Dell Inspiron 15 7000 series

Did you right click the speaker icon on the taskbar and make sure it was not in mute mode? Right click that icon, click Playback devices. Speakers should have a green check. Does anything else play audio (music CD, youtube, etc.) ?

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So I recently bought a Dell Inspiron 17 7000 series laptop and was super stoked.
Then I got home and noticed it has a lot of audio problems.  
When I plug in my external speakers I get a sharp, loud, startling crackling noise when I sometimes change windows.
More importantly, my external speakers are not working with this Dell.   The subwoofer has NO SOUND coming out at all.  The non-subwoofer speakers seem to work fine.

I tried downloading both audio drivers that were mentioned by the verifed answer in the thread here  but I get this error message each time:
Some one please help!  I spent too much on this Dell to get this problem.  Every laptop I've boughten has worked perfectly out of the box except this Dell.   

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I have a Dell Inspiron 13 7000 series laptop.  It is 11 months old.  It has worked fine since day one until today.  Today the touchscreen quite working.  All the helpful hints from the internet do not work.  Some ask me to click on the TABLET PC icon in the Control Panel, but there isn't one.  Some tell me to turn off and back on the HID compliant Touchscreen control in the device manager, but there isn't one.  I am running Windows 10 which came installed from the Dell factory.  What else can I try (that I really can try)?

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Is there anyway i could upgrade Dell Inspiron 15 7000  to Dell Inspiron 15 7567 Gaming for extra bit of money?? i am looking to get better performance on gaming?
bought from: BEST BUY.
Has a warranty for hardware damage for:2 years 

A:UPGRADE Dell Inspiron 15 7000 to Dell Inspiron 15 7567 Gaming??

You'd need to sell the system and buy the new one.  The "extra bit" of money will likely be more than a bit, as used computers will sell for 30-50% of what they did new -- warranty or not.  

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Today the Wi Fi has stopped working on my Inspiron 3147 2-in-1.  Internet works fine right now on the desktop and laptop we have in the house so I know the wireless router works o k  but it stopped working on Inspiron 3147.  I have tried 'function and PRNT SCR keys' because there is no switch on that computer to turn wireless on or off and looks like it is set for on, I checked settings and 'Airplane mode is off' '. I have used  my other computers today looking at the on-line manuals and quick start guide info for the Inspiron 3147 but these do not help me. I use Windows 8 and did not upgrade to Windows 10 yet on the Inspiron 3147.  What do you think is wrong ?  Please help me.  It is now about 1:00 AM our time so I am falling asleep trying to fix this. 

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Error Code: 2000-0511
Validation: 38408

A:DELL INSPIRON 14 N4050 Fan Stopped working.

Thank you for writing to us!
I would suggest you to update BIOS and run the diagnostics, (tap F12 on start up, select Diagnostics), to confirm if you get the same error.
Kindly private message the service tag and the email address.

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I even did a restoration of the whole computer and the touch screen hasn't started working. I started having issues when I checked into the Device Manager and noticed that under Human Interface Devices the HID Touch screen (along with a few under it) were marked as "hidden". When I did the restore I thought it would fix the problem but it only seemed to completely get rid of it?
Instead of it being marked as hidden the only things I have under Human Interface Devices is the two options for Airplane Mode Switch. 

There is no touch so Calibrate isn't effective
The pen and touch option keeps saying it is unavailable
Turning it off and on doesn't work

Please help.

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My kids use a Dell Inspiron 11 3179 2-in-1, and the sound worked fine for the first two months. However, now there is no sound at all, and I cannot figure out why. The speakers are turned up to an appropriate volume. Please help!

A:Audio Stopped working - Dell Inspiron 11 3179

Hello. The first step would be to download and install the Realtek audio driver for the Inspiron 3179. Doing that will fix any problems that might have been caused by changes to the audio configuration. Please reply back if it still doesn't work after that.

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The touchscreen on my Dell Inspiron 7559 stopped working

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Please let me know the best way to solve this issue.
Thanks in advance!

A:My cd/dvd player on my dell inspiron 1501 stopped working

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Problem in short:  My laptop display is not working; however an external monitor is working via HDMI.  Interestingly, the touch screen capabilities still work despite there being nothing displayed. (The touch motions register on the external monitor because i have it set to 'clone display'.)

Long version:  This past weekend, after a Windows update, upon the next boot, my display was no longer working.  I get nothing; no boot screen info, windows login screen, nothing.  I can use an external monitor, which I am doing right now, via the HDMI connection, so I am certain that my video card hardware is functioning.  I just performed a full Dell diagnostics and everything passed.  I have tried the following:
-  Update to latest BIOS (A05)
-Update to latest Intel video drivers (receive error trying to install)
-Tried rolling back video drivers, but was unsuccessful due to (what I think) is inability to enter Safe Mode
-Perform a system restore to a save point prior to the last Windows Update (unsuccessful again, due to the fact that upon System Restore initiated restart, I cannot select options due to having no usable display).
At this point, I think my my display might have simply gone bad and I must get a replacement.  I am under warranty still and plan to contact Dell directly to address the issue.  In the mean time, are there any suggestions on other potential solutions?
Thanks in advance for any help or comments.

A:Dell Inspiron 14 7437 display stopped working

Have you had this resolved?  Interesting that no one has responded or questioned this.  I am having a similar issue with two out of three of my 14 7000's.  Both have dead video's.  
Now I find out Dell has stopped selling or even offering the 14 7000.  Here today, gone tomorrow without a peep.  Has me wondering if this is a bigger problem than I first thought.
Any help on your end would be appreciated.

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Hello I'd really appreciate it if someone could help me! One day I turned on my laptop and the wireless internet had stopped working. I believe the window that popped up said "wi-fi catcher stopped working". I've tried updating my wireless adapters but it doesn't change anything, and they are all enabled so I don't understand why its not working. Someone please help

A:My Dell Inspiron 1525 wireless internet stopped working

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My touch screen on my Dell laptop has not been working for over a year. I cannot recall if there was a specific update/change which triggered the touch screen to stop working, however it has now been over a year and I have no idea why it isn't working. 

I have tried: 
1. Restarting laptop
2. Troubleshooting hardware and devices 
3. Disabling/enabling HID-Compliant Touch Screen driver (the driver only appears when I show hidden devices. I cannot enable it and  when I try to update it, it says it is already up to date). Also, when I click on properties for the driver , it says "Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer."
4. Uninstalling/reinstalling HID-Compliant Touch Screen driver. This results in the driver being completely deleted and does not return when I restart the computer. 

I don't think I can do a restore as it stopped working so long ago, I wouldn't know what date to restore it to. 

Tablet PC Settings are also saying that "No pen or touch input is available for this display"

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For about two months now, the touchpad on my Dell Inspiron 1420 has not worked properly. The touchpad does not respond to touch (at all) nor do the buttons work. Additionally, the touchpad driver does not show up in ?Device Manager? at all. The files do still exist under ?Dell Drivers? though and the application can be found under ?programs?.

So far, I have:

-uninstalled and re-installed the touchpad driver (many times). If I remove all files and re-install the drivers, and reboot as instructed by the prompts; the touchpad will usually work until I put the computer to sleep or restart it. Then, once again, no response at all. The icon in the bottom right of the desktop also disappears, as does the driver in ?device manager?. The files still exist though in ?dell drivers? and under ?programs?.

-started the computer in safe mode. The touchpad works fine anytime I am in safe mode.

-disabled all programs (programs that had that option) that run on start up. I did this thinking that a start up program was controlling the touchpad since it starts fine in safe mode. The Alps driver (for the touchpad) that should appear under start up programs does not and I have never disabled it when it did show up. Stopping all programs that run at start up did nothing to fix the touchpad.

-I run AVG anti-virus software every day and have run Ad-Aware antispyware multiple times but this seems to have no effect on the touchpad problem.

At this p... Read more

A:Dell Inspiron 1420 Alps touchpad stopped working

I am thinking that maybe that is a 64bit, if so then you are having a driver conflict, i suggest that you make sure you have the right drivers from the Dell website for your Laptop, or check you Even viewer logs to see what could be the cause of that problem.
If that isn't the problem, then lets us know...

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