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Windows7 Backup and Restore utility: I can't find the file to backup

Q: Windows7 Backup and Restore utility: I can't find the file to backup


New to this forum. I am using Win7 Backup and Restore, along with a Seagate external drive for my backup needs. I backup every week, and have been using it for about 1 year. I see the backups happening each week, but I've never had the need to restore anything. For the first time, I've needed to find an old version of a file. I have read the many articles about how to use the Win7 Restore utility, but when I 'search for files' using this utility for the file I'm looking for, I don't see it in any of the backups (various dates over the past 3 months). Now I'm wondering what it's backing up. The backup drive has lots of data, so it's putting something in there ;-)

So, in summary, I go through all the restore steps, but can't find the file I'm looking for. Is there some secret to using this tool? Seems straight forward...

Any help is appreciated, thanks.

Preferred Solution: Windows7 Backup and Restore utility: I can't find the file to backup

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows7 Backup and Restore utility: I can't find the file to backup

I find this program invaluable - it will find everything on your comp in seconds.

Download Everything

Type in the name of the file or any part of it and if it's on your comp, it will tell you.

When the file come up, right click and "open path."

Hope this helps.

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I periodically backup my data files which is on another hard drive than WIN7 OS so this backup is not a system image. Every time I do a backup I do a restore to a dummy partition to double check the backup was successful. Anyway, I recently tried to restore my backup from March 2014 & the backup utility is not recognizing the file. It recognizes other backups so something must be off with this particular file.

I checked & it appears all of the catalogs & zipped files are present. Is there another manner or 3rd party software I could restore this particular file? The file is just over 100 GB. I should add that I have transferred that file from one hard drive to another since last March, but transferring should not be a problem as far as I understand.

Appreciate any suggestions

A:WINDOWS Backup & Restore utility not recognizing my backup file

zipped files? You should be able to open those in windows explorer.Or use 7-zip.

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Hi all!

I have xpprosp2 and an inaccessible backup file of 30 Gb. A while ago I performed my first ever backup using the xp backup utility. I thought I followed the instructions, but something screwed up.

My problem is the restoration wizard (backup utility) will not restore or give access to the library of the backup.bkf files, which it displays as a cd.

It says under the backup identification label: "No entries found". I recall that the backup utility, after backing up, asked for a floppy disk or something and as my computer does not carry any floppy drives, I skipped this step, which might have been a big mistake.

So now I have this 30 Gb file on my harddrive, which I cannot access at all.

Could someone illuminate this situation and in particular how to access the data in this file?

Thank you for sharing and a possible solution to this problem.


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Hi everyone,

I created an image using the Microsoft Backup and Restore tool in Windows 7. I saved the image on a network shared folder.

I then went to the Advanced Recovery Methods in Windows to restore my image...that I just created. It restarts the computer and goes into recovery mode, I point to where the image is located, I entered the network credentials and it give me an error.

"The Specified network resource or device is no longer available. (0x80070037)"

Please look at the attachments below.

Oh...I'm doing this in Windows Virtual PC.

Anyone knows what I'm missing?

A:I created a backup Image using the Microsoft Backup Utility and Now I can't Restore.

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I have Win7 and I had an extra internal drive acting as backup to my system. Well, the system got infected by a virus that I couldn't cure, so I figured that since I had a backup, I could probably just restore files from that. Well, I got Win7 reinstalled and then I went into my backup drive and selected the icon with my old computer's name (disc with green arrow pointing down), right click and select "restore options." Then, I get "do you want to restore files from this backup? So then i click "restore files." Then, a loading bar comes up that says "looking for backup devices" and then goes away, showing nothing but "refresh" and "browse network location..." as options.

Anyway, how can I get my backup files from this image if it can't see it for whatever reason?

thanks for your help.

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I have Win7 and I had an extra internal drive acting as backup to my system. Well, the system got infected by a virus that I couldn't cure, so I figured that since I had a backup, I could probably just restore files from that. Well, I got Win7 reinstalled and then I went into my backup drive and selected the icon with my old computer's name (disc with green arrow pointing down), right click and select "restore options." Then, I get "do you want to restore files from this backup? So then i click "restore files." Then, a loading bar comes up that says "looking for backup devices" and then goes away, showing nothing but "refresh" and "browse network location..." as options.

Anyway, how can I get my backup files from this image if it can't see it for whatever reason?

Thanks for your help.

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I did a full backup using vista backup and recovery centre onto a seagate 160gb usb drive.  The backup completed successfully so I rebuilt the machine.
On trying to rebuild, I run bakup and restore center and it cant even see the drive (it can see the C partition, the E (recovery) partition and nothing else.  It doesnt see the D (Data Partition) or the USB device.)
Tried copying it to the E partition and forcing it to use it but get  backup location not found which is mentioned elsewhere as an issue with mediaid.bin.
any ideas, i now have a shiny sparkly new machine with no data on it. 
The data is there in a compressed form but id much rather restore properly.
grateful for any help.

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I did a full backup using vista backup and recovery centre onto a seagate 160gb usb drive.  The backup completed successfully so I rebuilt the machine.
On trying to rebuild, I run bakup and restore center and it cant even see the drive (it can see the C partition, the E (recovery) partition and nothing else.  It doesnt see the D (Data Partition) or the USB device.)
Tried copying it to the E partition and forcing it to use it but get  backup location not found which is mentioned elsewhere as an issue with mediaid.bin.
any ideas, i now have a shiny sparkly new machine with no data on it. 

The data is there in a compressed form but id much rather restore properly.
grateful for any help.

A:Vista Backup and Restore - Mediaid.bin problem cant restore from backup on Seagate USB drive-backup location not found

If you get the following error when restoring your backup to its original HD (see error code bellow)Error Description:When you use the Restore Files option to restore a backup file on a Windows Vista-based computer, you may receive the following error message: The restore did not finish successfully. Error code: The backup file could not be found. Check your hardware configuration or restore from a different backup (0x8100001A). and the Mediaid.bin file is corrupted or lost, then use the following instructions for rebuilding it:1.Unzip the sdutil.zip file and rename it from sdutil.ex_ to sdutil.exe2.Copy the sdutil.exe to the root of the driver which contains the backup files3.Open the folder Catalogs located bellow the folder BackupSet ?aaaammdd? ?xxxxxx?4.Copy the file GlobalCatalog.wbcat to the root of this HD5.Go to Start -> Execute and type CMD.exe6.At this ?DOS? window type: sdutil mediaid GlobalCatalog.wbcat [HD letter (as an example D:\)]7.A new MediaID.bin is created8.Try to restore the backup as usual using the advanced restore option and next the option restore an older backup created in this machine9.If done: it?s over!10.If it fails: Map a network driver at your LAN11.Copy the MediaId.bin file to the root of the previous mapped LAN driver12.Copy the whole folder BackupSet ?aaaammdd? ?xxxxxx? to this same driver13.Try to restore the backup as usual using the advanced restore option and next the option restore backup created in another mach... Read more

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When I attempt to use Win7 Backup, I get the message: Cannot turn on Acronis console integration.
I normally use Acronis, but wanted to try Win7 for a new external hard drive.

A:Windows7 Backup and Restore

Looks like Acronis took over. But the Windows imaging is a dog anyhow. Not worth mucking around with it.

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I just bought an external hard drive and am looking for a good backup program that will help me back up my files. Can you guys suggest some good ones? Thank you.

A:Trying to find a good Backup Utility

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A co-worker installed a non-genuine version of Windows7. I created a backup on an external hard-drive and re-installed Windows Vista with the OS disc that came with the computer. Now it seems that I can't restore the files in Windows Vista. Can anyone help me PLEASE??? Thank you

A:Restore Windows7 backup in Windows Vista??

Why can't you restore them? -- is it not letting you have access to the folders?
If that's the case, you need to "take ownership" of those folders by altering the permissions. Follow this tutorial:
How to Take Ownership and Full Control Permissions of Files and Folders in Vista ? Tip and Trick

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I recently had to reformat my computer due to some sort of malware (I think) that I could never get completely fixed. Before doing so I backed up my software with the Windows Backup that came with my XP Home to an external hard drive. After reformatting, I connected the hard drive and found the file. It was 33+ gigs, just like it was supposed to be. But when I clicked on the file and then chose "restore," the utility told me there was no file there. I'd doublechecked just before reformatting, and the file worked fine, so I have no idea what the problem is. Can anyone help? I desperately need that info!

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hi every1, a friend of mine recently had a virus which basically rendered her computer unusable. windows would start, backround of desktop would appear but thats as far as it would go, no icons, taskbar, etc. the only way around was doing a system restore in safe mode. windows is fine now, no viruses and running good. she also backups up the 'c' drive to an external drive 'f' using xp's backup utility. the problem is when we went to restore some of the files, the restore failed saying it could not find the backup file to restore from. when you start the backup utility, all the backup files are there, you can open them and see all the folders inside each file, but when it tries to restore from that backup file it says it cant find it. did the system restore wipe something out??? the system restore was done using a 3/11/2011 date. the backup we're trying was done 1/20/2011. is there anyway to fix this?

A:xp backup/restore utility problem

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I want to backup my PC's data files to an external HD using W7 backup & restore utility.

If I use the recommended default option that also includes a back mirror of W7 will the PC automatically backup only new data since the backup at the scheduled option chosen??

Will the backed up files on the backup drive appear as windows file folders (My Pictures, My Documents etc.) or be in an encoded file format?

Thanks for your help

A:Questions re W7 backup & restore utility

Hello Provlima,

The Windows Backup on a schedule will only create incremental backups of the folders you have included in the backup at the scheduled time and date if changes have been made to the files since the last scheduled backup.

The system image will be a new full system image each time the schedule runs. If you run out of HDD space, then the oldest system image will automatically be deleted to make room for the new one.

Backup User and System Files

Hope this helps,

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I want to upgrade from windows 7 professional to windows 7 ultimate and I want to know if I can use windows image restore in windows 7 built in utility to restore my computer if I didn't like windows 7 ultimate. I want to know if I can restore my computer back to windows 7 professional if I didn't like the features in windows 7 ultimate. And can I restore it using the windows image backup feature in windows 7? Please help me if anyone has any ideas about this, thank you.

A:Have question about using Windows 7 image restore/backup utility

I'd certainly think you could do that. That's what it's for.


Windows Backup and Restore isn't foolproof and may not work in any given instance.

It's a bit cranky---you have to know how to operate it and that isn't always clear.

Lastly--if you like Professional, I don't see why you wouldn't like Ultimate. They differ only in a few features. If you don't like the additional features, ignore them. Likewise, if you have no use for the additional features, why bother upgrading?

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Hi there, basically what im looking to do is delete some old entries that the XP backup utility has created over time that i setup a while ago. Im using the "copy" option..so nothing has been appended or incremental.

Im just looking to avoid deleting the setup i got, and maybe just delete a few "copy" backups so that theres not 8 gigs / 1 years worth of backups...i only need about 4 months I forgot about it....cuz i never neaded it

But it looks as if its the only way b/c i cant just delete selected backups...all or nothing?/

Anyone know of a better backup utility that is simple and easy on a system BTW???

Thanks for looking.

A:Solved: Can i edit a backup created in XP backup utility?

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How come the built in Vista backup utility doesn't backup software? Does anyone know of a way to do this, or know of any software that will create an image of my harddrive? I seriously need to reformat my computer and I can't do it without this.


A:Vista Backup Utility Doesnt Backup Software?

Norton ghost or Acronis True Image... the latter is the easier of the two apps IMO.

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1. I upgraded from XP to W7 after backing up my whole XP laptop.

2. I want to restore some programs from the XP backup to my W7 laptop.

3. W7 windows explorer sees my external usb disk and the XP backup file I want to
restore from.

4. However, W7 backup utility does not see the external disk or the backup file.

5. Any ideas? Can the W7 backup utility work with a backup file created by XP's
backup utility?

A:Can W7 backup utility read XP backup files?

Hi Ikers;

Windows 7 backup does not recognize XP backups - However, Microsoft does offer a free tool:

Windows NT Backup - Restore Utility

Utility for restoring backups made on Windows XP and Windows Server 2003 to computers running Windows Vista and Microsoft? Windows Server? 2008.

Download Details - Microsoft Download Center - Windows NT Backup - Restore Utility

This download requires Validation from Microsoft - If your copy of the OS is less-than-legal, the Validation process could cause you some headaches.

Be sure to follow the instructions on the download page to the letter. And as always, create a system restore point and back up any personal data prior to downloading/installing the utility.

Best of luck to you!

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During backup, while creating a shadow copy, backup failed"The backup did not complete successfully.An error occurred. The following information might help you resolve the error:Access is denied. (0x80070005)" Concurrent with a serious viral infection, which was cleared with the heroic help of elise025. (Thanks!!!)I guess it's the ragged remnants of the virus that has left weird permissions refuse that still stymies my backup process. The problem is not in the target drive; I've tried two different drives and it's the same result.Other strange anomalies persist, but this permissions dealie is the first to address.I run Windows Vista Home Premium 6.0 Service Pack 2, newly updatedMy first desperate help voyage was http://www.bleepingcomputer.com/forums/t/270271/feisty-infection/

A:File permissions glitch in MS Backup Utility

plus my FireFox keeps crashing,
Plus Outlook is acting weird.

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I can't find the Backup Wizard in my System Tools. I understand that I can install it off the XP CD, but that wasn't provided with my computer. I created a Windows Boot CD when I first started the computer. Can I install the Backup Utility off that? If not, how can I find or download it?:

A:Solved: Windows XP File Backup Utility

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Our XP Pro workstations back-up to our server using the Windows Backup Utility. I would like each user to be able to password protect their back-up files. Can anyone provide instructions on how to do this?

Any help would be greatly appreciated!

Thank you,


A:How can I password protect my Windows Backup Utility file?

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I can't burn the restore backup dvd's to this laptop. Two nights of searching and nothing and then I found this from a HP representative;    However those tools are not going to help for making a Windows 10 image. For Windows 10, the intention of Microsoft is to dispense with recovery images, however there are still ways to make one. Here are a few pages I found that cover the options in the operating system, how to make a repair disk, and to make an image. I have 12 days to return this laptop to Walmart and I will if I can't make dvd"s I will. Hope this isn't going to be like the shut down button in win 8.   

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Hi ,
I done bad.
I've been creating system image backups on a network drive and copying them to different directories to keep multiple backups. I copied the files and directories in the <Computer_Name> directory somewhere else and removed the original WindowsImageBackup and sub directories. I know now I should just rename the WindowsImageBackup directory!
When I copy the directory back, the date modified is wrong on the WindowsImageBackup, <Computer_Name> and Backup 2012-05-06 191946 directories. Recovery doesn't find any system images.

I have verified that I can connect to my network share and can access the directory (boot rdisk, net use from command prompt and cd to directory).
Recover asks for credentials which I supply but then shows a blank form (no images). My guess is the modify date is wrong on the directory but I can't find a way of modifying this to the original date.

Any help would be appreciated.


A:Restore fails to find backup images

Hello Cagey, and welcome to Seven Forums.

With moving the system image's WindowsImageBackup like that, it may not be able to be used to restore from anymore. Renaming would have been the way to go instead.

However, if the WindowsImageBackup folder is still fully intact, then you may be able manually extract any files that you need or want from the VHD file in it using the method in the tutorial below.

System Image - Extract Files Using Disk Management

Hope this helps,

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I've got Acronis True Image 10.
Can I backup all emails and then restore to a new installation of the hard disk?

Erm: OK... that might sound dumb!
That's *exactly* what it's supposed to do right!!?

I've got a copy of XP Tablet which is dying.
I want to do a full original installation restore and restore the emails.

Just wanted to double check!!

Also: I've made a backup (of another PC).
I have a file size that is 9GB.
How can I store this onto DVD discs?
And how can I make the discs be bootable??
So that I can juts restore the whole system by booting from the DVD discs?


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I have WIN7 Prof. 64-bit and cannot find “Manage space” in the “Backup and restore” section like here:

How to manage hard drive space in windows 7 backup and restore

Is it missing in WIN 7 Prof. 64-bit or not there?

A:cannot find “Manage space” in the “Backup and restore” section

You have to have taken a "backup" for it to show. I don't know if taking a System Image will allow the manage tile to show itself.....

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My Vista backup is no longer backing up. It fails because it says drive "L" cannot be found. Well, my external drive is labelled "J," and has been for the past year when I've successfully backed up my hard drive. When I attempt to change the settings to back up to drive "J," it just says "looking for backup devices," and just keeps going on forever, never finding "J." I can see J in windows explorer, and it seems to be functioning just fine. Any ideas on how to get it to find drive J again?

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I'm running Windows 7 64x Home Premium on a Toshiba Qosmio X505 laptop. I just got it back from the warranty repair center, where they replaced the hard drive and graphics fan & heatsink, and reloaded the factory windows version. Before I sent it out for repair, I used Windows Backup to create a backup of all my files on a Toshiba casio 500GB external USB drive (I had over 300 GB of files, so it was easier to use Windows Backup than drag and drop all the files, at least at the time). Now that I have the laptop back, I'm having trouble restoring my files. When I go to Control Panel-> Backup & Restore, a message appears in the restore section, saying "Windows could not find a backup for this computer." I've tried reconnecting the drive as well as restarting my computer, but to no avail. I can see and explore the files in My Computer, so I know the hard drive is properly connected. I appreciate any help you can give.


A:Backup External drive seen by My Computer, but not Backup & Restore

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Hi guys for my institute need i need all pc to configure like uninstall all which comes with all per-install computer and install some software and make some changes like disable firewall , Bluetooth, WiFi adopter  
 so my question is if i only configure one pc and and create a backup and deploy that backup via lan with multiple pc will it do all those work like install uninstall automatic and do the all configure , iss their any software available to do that work

Resource and system details : one L2 switch  with lan cable all 120 Hp prodesk windows 7  sp 1 per- install pc

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I've used Windows Backup and Restore successfully on many occasions but I now get the error "0x81000037: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up" and I don't understand it. I've spent hours researching this issue and cannot seem to create a backup.

I've been to all the Microsoft pages and various "Windows 7" forums to no avail. I've gone the "delete the Java cache" route, the "C\Users\my account\AppData\LocalLow\Sun\Java\Deployment\cache\6.0" route and deleted the numbered entries (which remain in my Recycle Bin), the "Command Prompt with DIR /AL /S, which showed "File not found" (I still don't understand what a reparse point is) and the "virus in a shadow copy" route which produced nothing. I've scanned with Microsoft Security Essentials, the only AV application I use, which produced nothing. Disabling MSSE does not help (I checked Task Manager, All users, and the MSSE process before attempting the backup and it was indeed stopped). I've also performed full scans with MalwareBytes, the paid version of Spybot S&D and SuperAntiSpyware, which produced no results. I don't let these additional malware applications run in real time. I only start them when I want to run additional virus scans. I've run the Microsoft Safety Scanner in full mode, which produced nothing. I've run chkdsk at boot time on two occasions which produced "unallocated free ... Read more

A:Windows Backup and Restore fails to create backup

It sounds like something got damaged or corrupted for unknown reasons. You seem to have tried all the usual fixes. Did you go through this Microsoft KB article (Issue 2) and the full suggested workaround about half-way down the page?

Windows backup or restore errors 0x80070001, 0x81000037, or 0x80070003

If the workaround doesn't help do you have a restore point from before this problem first appeared?

System Restore

If a restore point doesn't fix things or isn't available, do you have a recent system image (from before the problem first appeared?)

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i wanted to backup my system cause it would be a waste to reformat cause of some small error i might make in the near future so i backed up everything and bitlockered it to a western digital 1.36 tb hdd and kept it there.
then i wanted to delete the backup cause i thought nothing could happen to it and waste of space but i had enough space anyway. so i reformatted the drive with the backup and now i have "system volume information" folders on all my drives and backup wont work and i cant delete the folders cause windows backup cant find the required drive with the backup info on it.

it says H: disconnected - Size on backup: not available. windows cant find the drive or the network location where the backup is stored.

everything but administer size and backup now is available to explore since these are greyed out.

A:windows 7 backup and restore 0x80080005 cant find required volume

this is SF tools file. sry forgot.

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I made a System Image to an external USB drive months ago and had a system crash.
I replaced the HD's and attempted a System Image Recovery by booting up using the System Recovery Disk I made and having the external USB drive connected.
When the System Image Recovery tries to scan for backup images it can not find them. I can browse the USB drive using the DOS prompt and the system sees the image backup files.
So I did a clean install on the system and attempted recovering the system image back again.
Still could not recover.
I then did a test System Image to the USB drive successfully and then attempted to recover, system can not find the backup files, but I do see the backup files in the \WindowsImageBackup folder on the USB drive.

A:Backup & Restore - Unable to Find Previous System Image

Just to confirm your test image after a clean install was made successfully to an external USB HDD called say G:
In G:\ you have a folder called WindowsImageBackup

Are you using Backup & Restore from the >Recover system settings or your computer>advanced recovery methods>Use a system image you created earlier>skip backup.......etc.

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Hi there

Trying to restore an image on to a RAID 0 SSD from stand alone version.

After loading the RAID driver Macrium SEES all the HDD's and can select images etc.
However when TARGET destination is chosen No HDD's are seen. !!!

Anybody got any ideas on fixing this --otherwise this backup software becomes USELESS !!!!.

Macrium --latest version.

EDIT : Now fixed --see my following post in this thread.


A:Macrium reflect doesn't find RAID HDD's for RESTORE but SEES on BACKUP

Hi there

Update on this --- Now FIXED

I had the Server edition Technicians License version and it was quite easy to fix !!! Grrrhhh !! I should have read the manual before posting !!!!

1) Add the drivers from the menu before booting the stand alone restore --screenshot shown.

2) Boot stand alone restore (since I'm restoring a Windows image).

3) Now all disks shown --

4) do restore -- I was restoring from a NON RAID 0 backup HDD to a RAID 0 SSD.

5) Now choose after you've done the restore --Deploy to different hardware --this works from the bootable USB media.

6) choose your W10 installation from the popup

7) prompts you for the location of the drivers you want to add to the W10 system you've restored - I had a separate file on the USB Macrium stick.

8) load them

9) now re-boot your system -- W10 restored from NON RAID HDD to RAID 0 SSD - worked perfectly --first time.


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I am having some trouble restoring my .bkf file after I reformatted and restored my computer. The problem is that when I go to the Backup Utility in XP and use the Restore Wizard I can't find the .bkf file through the wizard. I titled the file "Backup.bkf" on my M: (external HD) but when I use the wizard to look it up all I can find under my M: is two folders "Recycler" and "System Volume Information." Neither of the folders contain the Backup.bkf file I need.

When I used a trial version of .bkf file recovery software I saw that the .bkf file does in fact contain the files I saved and the information I need, so I know that the .bkf file is accessible.

Am I doing something wrong? Do I need to buy .bkf file recovery software to restore my information? When I did attempt to restore my setting by just checking the M: box I got the following report, and it did not restore anything.

Restore Status
Operation: Restore

Backup of "M:", Restored to"M: "
Backup set #5 on media #1
Backup description: "Set created 12/23/2007 at 8:01 PM"

Restore started on 1/4/2008 at 10:52 AM.
Restore completed on 1/4/2008 at 10:52 AM.
Directories: 7
Files: 8
Bytes: 28,991
Time: 1 second


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i already backup my file in D before i restore from initial backup used onekey recovery..but .. i want to restore backup file, when i already select backup file on D and click start, notice out tell me" the images file is not valid. please select a valid images file"why this happen?please help me how to solve this problem... thank you...

A:restore backup file

hi elmo5367,this "D" is it an external harddrive or is it a partition you made in your unit's harddrive or is "D" referring to an optical disc?could you give to us the MTM of your unit?To locate MTM - http://support.lenovo.com/en_US/FindProductNumber.page#findat the same time, do provide a screenshot of the error.

WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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I have been using Acronis Rescue disk to make images of my system. It works fine, but is a pain because I have open up the case and disconnect my secondary hard drive and change from my wireless mouse to a wired mouse. So I decided to try to the built-in Backup and Restore in Win 7 Pro and backup to an external hard drive.

In preparation for backing up my system partition, I do the following:
Clean all cookies, internet files and History.
Remove all restore points except the last one.
Run Malwarebytes
Run MSE version 2
Run Ccleaner (not messing with registry)
Run Smart Defrag (lastest version)
I then reboot and hook up the external hard drive

I then go into the Control Panel and select Backup and Restore. I set where I want the image to be created and start the backup. Everything looks normal for a while.

After about 4-5 minutes, NSE shows the below:

This is the only time NSE ever detects this and it detects it every time I try to backup. I have had NSE remove it or leave it alone. It does not matter.

Eventually I get the notice that the backup did not complete sucessfully.

I check the Events log and got this:

I have been through this several times and it occurs this way every time.

I would like some help solving this issue. Any help would be be greatly appreciated.

A:Backup Image with Windows Backup and Restore

Here's some excellent info from Microsoft regarding the Java exploit.
Encyclopedia entry: Exploit&#58;Java&#47;CVE-2009-3867.JF - Learn more about malware - Microsoft Malware Protection Center

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Windows Vista
Dell Inspiron 1545

I am trying to restore using two CD's I made in backup and restore center - one was a continuation of the other.
I have the disc in the drive, and I click 'restore files'
It tells me the disk containing the backup is unavailable. I do not see an option to change where the computer looks for the backup.

Viewing the files on disc one did not give me anything usable.

Googling has showed me several different ways to backup, but very little about how to restore (aside from 'click the button and follow the instructions'.)

Any advice?

A:Restoring backup from CD in Backup and Restore Center

I am trying to restore using two CD's I made in backup and restore center how are you trying to use them?, try rebooting with the disk in the tray see if it boots to the disk.if it don't you may have to reset in bios to boot from cd/dvd 1st... http://techpaul.wordpress.com/2007/08/03/how-to-boot-from-a-cd/reset when done..good luck

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Hi everyone, I recently upgraded from Windows 7 to Windows 8.1 OS on my HP Pavilion p6330f desktop PC. Prior to installing the new Windows 8.1 tower, I copied and saved to DVD+R disks my documents, pictures, videos, etc. from Windows 7 OS. Then I tried to install them into my new Windows 8.1 OS only to discover that this new animal does not have backup and restore on Control Panel or anywhere on the Start screen. I hesitate at simply loading them up like DVDs and opening them. All I can find out is that I can use Windows Easy Transfer if I have either an external hard drive or USB port gadgets. I have neither but some of what I have saved to disks is Windows 7 Easy Transfer files and folders. So can anyone tell me how to accomplish this minor miracle w/o losing everything I have saved from my Windows 7 hard drive? Thanks a lot and have a nice Hall-o-we'en season. Hope to hear from someone soon- keimanzero

A:How do I restore from backup Windows 7 DVD+R backup disks?

Backup & restore is there. Just hidden in 8.

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I currently use Vista Ultimate. I am preparing to move to Windows 7. Is it possible to restore files from Vista Backup and Restore Center to Windows 7 after a clean install? Thanks!

A:Restoring a backup from Windows Backup and Restore

Quote: Originally Posted by SEE

I currently use Vista Ultimate. I am preparing to move to Windows 7. Is it possible to restore files from Vista Backup and Restore Center to Windows 7 after a clean install? Thanks!

Use the "Windows Easy Transfer" utility. Will restore each of your "User" accounts with all settings. Simple, quick.

When I install the new OS, I create the first "User" account "Admin" and then only use the account for maintenance. When the OS has finished the install, I load all the programs I use. Then the "Easy Transfer Wizard" restores the other user accounts from the previous OS.

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Hey everyone,

I had to reformat my hard drive and reinstall my OS. I had previously backed up my files on an external harddrive (a HDD enclosure housing a desktop HDD, not the small juggable ones).

However, I tried restoring my data from the backup and while it was being restored I accidentally jigged the HDD enclosure and the USB got dislodged slightly. I then quickly put it back but the restore threw message, cant quite remember what it was.

I tried to restore the file again, but I couldnt find it on the external HDD. All my other files were there but the .bkf file was nowhere to be found.

What the hell is happening and can I get my .bkf file back? If I cant, I'll see u all in heaven.


A:Backup .bkf file disappeared during a restore

You may be able to recover the file using a third patry utility, such as: http://www.recovermyfiles.com/ or http://www.pctools.com/file-recover/?ref=google_fr

Good luck.

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I installed Windows 7 RC 64-bit as a dual boot with Vista earlier today.

As an experiment, I ran the backup and restore function and set it to backup my system drive and a couple of folders on another driive.

It took about 15 minutes, during which I looked at the details dropdown and saw a bunch of files whizzing by and figured all was OK.

Before the backup, the destination drive had about 139 gigs free. The drive's property sheet said it had 104 gigs after the backup was finished.

I then went to the image file and right clicked. It showed a file size of zero bytes.

Not confidence-inspiring. What gives and why would it show zero bytes?? Does it in fact have zero bytes or about 35?

A:Backup and Restore file with 0 bytes??

I am bumping this one time in hopes of getting some comments.

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For quite a while I was having a problem with windows backup coming up with the error "The system cannot find the file specified." I tried using other programs to backup but they all either had an error or hung. I could not find a solution. So, yesterday I decided to reinstall Windows 7 Home Premium to try and solve the problem. I finally got all my core programs and drivers and decided to try a backup. I get the exact same error as I did before the re-installation. This has made me super frustrated that I reinstalled with no backup for absolutely no reason.

After the re-installation there was a windows.old folder in my c drive which I deleted (This might be causing the error this time?)

Fresh install of Windows 7 Home Premium has error "The system cannot find the file specified" when trying to use Windows Backup. Deletion of windows.old folder might be the cause.

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I'm trying to back up my Windows 7 machine. The backup runs for several hours and then fails, reporting "Access denied." Presumably some file has its permissions screwed up so that backup can't read it.

How do I find out which file it is? I've tried using Event Viewer to read the files in c:\Windows\Logs\WindowsBackup, but I can't find any event that reports the file on which it failed.

If the answer is that the Windows 7 backup program is so badly broken as to be useless, are there any recommendations for what to use instead? I have free access to Norton 360 from my ISP -- is their backup system any good?

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This is a brand (1 week old) new lap top. Have run windows 7 backup twice. Both times the backup completed but with the error message that "System cannot find the file specified (0x80070002)"The files are:C:\windows\system32\config\systemprofile\Documents     andC:\windows\system32\config\systemprofile\Pictures I did a spot check and my documents and pictures did appear to get backed up. My Documents are under "This PC - Documents\MyDocuments"and my pictures are under "This PC - Pictures" I also loaded my music and videos under the corresponding directories under "This PC" and backup does not complain about these directories. Note I have two other computers another laptop and a desktop (both Dell Products) running Windows 10 and do not see this problem.   

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I ran Windows backup and the backup didn't complete successfully due to some files that couldn't be found.

The missing files are associated with the UpdatusUser user account. I think this user account is a type of system account that's used for application or program updates other than Windows or Microsoft update.

I may have deleted something some time ago in an attempt to remove old software from my system.

Is there a way to delete this entire user account and then reestablish it so that it is available to whatever programs use it?

I think that if this user account was restored to its "like new" condition, I wouldn't get the Windows backup errors.

I don't have a restore point or system image that predates this issue.

Thanks in advance for your assistance.


A:Windows Backup Errors - Cannot Find the File Specified

I resolved this issue.

The UpdatusUser user account is a feature of Nvidia automatic updates. I must have corrupted that user account deleting other software. I deleted the user account and all the Nvidia software and drivers and reinstalled them. My subsequent backup was successful.


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I am using Windows XP Pro. I have a windows backup file on an external hard drive. Can I do a clean install of Vista Ultimate then restore all my documents and settings using my XP backup?

A:Will XP backup file restore to Vista ultimate?

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hi again forum members,
I have just successfully performed a standard system restore on my Packard Bell, 2001 build computer, after getting multi errors on my C Drive.
I then tried to restore my 20 Gb backup file from my slave drive, using the Winows Backup Wizard and this message came up: The backup file contains unrecognisable data and cannot be used. I successfully made this file in Srpt. '07, using the advanced mode on the Windows Backup. I have tried restoring using this mode and standard mode, but no joy. I have OEM Windows XP. Has anyone come across this problem before and is there something I need to install before I restore the backup? I had SP2 on my backup file, but my computer hasn't got it now, after reinstalling Windows.
Any ideas welcomed. Thank you.
Regards tech-no

A:Windows Backup won't restore saved file?

Just to let everyone know, if they come across this problem with an older computer. You have to install Service Pack 2 first before the Windows Backup will load. I have successfully loaded my Backup now and reccomend using this method, it sure beats installing everything manually. I would like to thank TheMatt and kinbard for answering my private messages to them.
Regards tech_no
This thread can be closed now thank you.

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