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Thinkpad L380 yoga

Q: Thinkpad L380 yoga

I just bought this laptop and I must say it is really not what i expected..So many faulty small issues. For instance, microsoft powerpoint and word does not always work when using in tablet mode, but switching it back to laptop mode and then back to tablet mode it works again.. I just wanted to close a ppt file but this machine couldn't even do that. Will never ever ever ever buy a lenovo again. absolute **bleep** company with an absolute rubbish website. I even had to google how i could post a message or just ask a question.. for anyone looking at this particular model, don't buy it. The screen flickers, settings are not saved that are supposed to be saved. things like ticking the 'show pen battery' on, doesn't even work all the time.. Who even designed and made these **bleep** laptops.. I thought thinkpads would be great but they are absolutely not worth your money

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RELEVANCY SCORE 200
Preferred Solution: Thinkpad L380 yoga

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RELEVANCY SCORE 79.2

Hello, A few weeks ago I had issues with my ThinkPad and, under warranty, was exchanged for a new ThinkPad L380 Yoga (honestly, I miss my last ThinkPad). My main problem with the L380 Yoga is the Pen Pro. I am a student and use Microsoft Word and OneNote daily, I never had any problems with the pen on my last laptop. However, the bottom (eraser) button on the side of the pen does not work consistently. It'll work for a short period of time until it stops randomly; the only way to fix this is to completely restart my computer. This is very inconvenient for me as I am rarely in a position where I can afford to lose a few minutes restarting my computer that often. The top (lasso) button on the side works perfectly fine and never has any issues. I tried switching the functionalities and the eraser worked on the top, but then the lasso stopped working with the bottom button. Has anyone else had a problem with this/know a solution? I want to get this figured out before my warranty expires. Every forum I have looked at online claims that Lenovo knows about this problem but is failing to come up with a solution to help customers. I've invested way too much money in laptops from this company to have such a hard time finding a solution to such a seemingly fixable problem! Thanks,Frustrated Customer

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RELEVANCY SCORE 79.2

Dear community,  I am thinking about getting a Thinkpad L380 Yoga since I need a more portable device than my T570. I did some research and found some issues I would like to ask real users of the notebook about. It would be great if some of you may take some time to answer my questions.  Display:  My T570 got a non-glaring screen, so usually the brightness is set to the lowest (or second lowest) value. Is this also possible with the L380 or is a higher brightness necessary under normal indoor conditions? Durability:  One reviewer stated that the build quality of the L380 is not on par with other Thinkpads. Is that true? Have you experienced damages caused by daily use? Active Pen Most reviews only mentioned very basic information on the Active Pen. As I am going to use it very often, I would like to know if there are some issues with it like jitters? If there is anything else you dislike about the L380 it would be great to know. Thanks in advance for your answers! 

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RELEVANCY SCORE 79.2

Hey! Does anyone has any idea where I can buy a new Pen for the ThinkPad L380 Yoga? Most of the Pens available are made for a diffrent model and are therefore too long to fit in the pen silo of my TP L380 Yoga. The Pen that it came with it is ~123mmThe Pens available on the internet are 219mm (so they would stick out the silo and probably break) Also: is there a way to change the mine or do I have to buy a new Pen everytime? Kind regardsQ  

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RELEVANCY SCORE 79.2

I am just wondering which model of trackpoint cap the Thinkpad L380 Yoga uses, is it the Trackpoint caps, the super low profile trackpoint cap, or the Ultra low profile trackpoint cap set. Trackpoint caps - https://www.lenovo.com/ca/en/accessories-and-monitors/keyboards-and-mice/trackpoint-caps/CAP-Thinkpa...Super low - https://www.lenovo.com/ca/en/accessories-and-monitors/keyboards-and-mice/trackpoint-caps/ACCKIT-BO-T...Ultra low - https://www.lenovo.com/ca/en/accessories-and-monitors/keyboards-and-mice/trackpoint-caps/ACCKIT-BO-T...

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RELEVANCY SCORE 78.4

I just bought this laptop and I must say it is really not what i expected..So many faulty small issues. For instance, microsoft powerpoint and word does not always work when using in tablet mode, but switching it back to laptop mode and then back to tablet mode it works again.. I just wanted to close a ppt file but this machine couldn't even do that. Will never ever ever ever buy a lenovo again. absolute **bleep** company with an absolute rubbish website. I even had to google how i could post a message or just ask a question..  for anyone looking at this particular model, don't buy it. The screen flickers, settings are not saved that are supposed to be saved. things like ticking the 'show pen battery' on, doesn't even work all the time.. Who even designed and made these **bleep** laptops.. I thought thinkpads would be great but they are absolutely not worth your money

A:DO NOT BUY the Thinkpad L380 yoga (especially if you expect quality)

Yes, it's a terrible buy. There are many other problems with the model besides the flickering of the screen, the pen problem, the battery problem, the trackpoint problem, some have connection issues in certain circumstances, bleeding of white from the edges of the screen, and the list goes on. You can definitely not associate this with quality. The keyboard is nice though. Rest is a pos. 

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RELEVANCY SCORE 78.4

I purchased a Lenovo Thinkpad Yoga L380 about a month ago. Within a months time the screen cracked. Please, don't ask how, I have no idea. All I know is that I opened my laptop while waiting for my son and noticed a crack that spread from the bottom out to the upper areas. I would like to purchase a replacement screen, but I am having the hardest time finding the part. Does anyone know where I can find this part and where I could get it. I have a Lenovo Thinkpad L380 Yoga M27.Oh, the machine is usable, a matter of fact I am posting this using the laptop.

A:Thinkpad Yoga L380 glass cracked

Have you tried parts lookup?  Sorry if you did this already.  Don't post you serila number here/online BUT if you input it at the below website it should provide the parts your laptop was built with.
 
Then you can buy at the Lenovo  Encompass store or other places.
 
https://lenovo.encompass.com/
 
 
https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-l-series-laptops/thinkpad-...

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RELEVANCY SCORE 76.8

I just received my brand new ThinkPad L380 Yoga yesterday and went through all of the regular set up steps.  The touch screen worked when I first opened it, but then after Windows 10 finished installing, the touch screen and pen no longer worked.  I have done all of the troubleshooting I've found listed in the forums and on the website aside from sending it back, but it still doesn't respond to touch.  The change happened right after Windows 10 was finished updating.  Is there something I'm missing?  Do I need to get an external mouse to try to disable the touchpad?  I'd really like to avoid sending it back if possible.  I know it has to be something I did and I just don't realize it.

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RELEVANCY SCORE 76.8

Hello, my Yoga L380 is less than a week old. It is Windows 10 with 8th Generation i7 and 32GB RAM, but performance isn't great and Outlook (2013) crashes each time I use it (after a few minutes).  The only software I have loaded so far is MS Office and McAfee antivirus provided by Lenovo. Any thoughts? Many thanks.

A:L380 Yoga ThinkPad sluggish and Outlook 2013 freezes

First thing you have to do with a new computer is update it. Lots of drivers have come down the pike since your machine came off the line. Drivers are often updated to handle changes in Windows. So, if Windows updates itself and you haven't updated drivers with it, the odds of having a crash go way up. Download and use Lenovo Vantage to make sure all your drivers and especially the BIOS for your machine are up to date. 
 
If that's all good, then it might be worth looking at McAfee's settings. McAfee - as well as other third-party AV software - has a nasty habit of launching system scans and self-updating as soon as you turn on the computer. Especially if it's set for a weekly scan, then misses that because the computer is off. This can consume a lot of resources causing other programs to crash. Next time Outlook crashes, launch Task Manager and see if something else is hogging the system. 

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RELEVANCY SCORE 76.8

Hello, my Yoga L380 is less than a week old. It is Windows 10 with 8th Generation i7 and 32GB RAM, but performance isn't great and Outlook (2013) crashes each time I use it (after a few minutes).  The only software I have loaded so far is MS Office and McAfee antivirus provided by Lenovo. Any thoughts? Many thanks.

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RELEVANCY SCORE 76.8

I bought a Lenovo ThinkPad L380 Yoga in August 2018. It has been used very carefully without any drops or other accidents. Today, I discovered a hairline crack on the palm rest just next to the bottom-left corner of the touchpad.  I contacted Lenovo support regarding this matter, and after seeing the photos that  I sent them (the same photos are attached here), they have concluded that it is a customer induced damage (CID) and will not be covered under warranty. The only justification for their conclusion was that there is no such issue reported in other laptops. This justification was made over the phone when I requested them an email regarding their justification. It is only the hand that is kept around this region of the palm rest. If it cannot bear the weight of the hand, I suppose the build quality and material is pretty cheap although the price was about 1800 NZD.  Have you also come across similar issues with the same L380 Yoga? What are the situations/scenarios for such a crack to happen when the device has been properly used and maintained in accordance with the product information guide? Cheers!!

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RELEVANCY SCORE 76.8

Hallo all,I have a brand new Thinkpad L380 Yoga, and strangely the Fingerprint scanner did not work after waking up from sleep mode. I have tried to uninstall the fingerprint driver,try to update it from Lenovo Vantage, and i come to no avail.Strangely, it also doesn;t work in the Windows Hello dialog, where you have to input a new fingerprint (This also happens after waking up from sleep mode though) Please help me. THis is not a deal breaker, but annoys me; n/b: The fingerprint is listed in device manager as synaptics-sgx   

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RELEVANCY SCORE 76

I decided to buy ThinkPad L380 with the touch screen (non yoga). Does the Lenovo ThinkPad L380 touch version (non-yoga) shipped with a stylus?

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RELEVANCY SCORE 76

I need the degree sign, the micron sign, et al., not just tildas and accents.

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RELEVANCY SCORE 76

My cover has a pretty deep dent and the front glass is cracked. the screen is distorted and has lines of color. the keyboard,mouse, and touchscreen work but i cant see any of the middle of the screen, and i can partially see the right and left sides of the screen. the device is stil under a 42 month warranty and I would like to know if the accidental damage warranty would be able to get this fixed. 

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RELEVANCY SCORE 76

EnvironmentOS: Windows 10 Pro x64, version 1903, OS build 18362.207BIOS: R0RET38W 1.21Pen: ThinkPad Pen Pro for L380 Yoga (01LW769)Power adapter: Lenovo 45W Standard AC Adapter (USB Type-C)Lenovo Vantage: Version 4.27.32.0All drivers are up-to-date Steps to reproduce1. Plug the power adapter's USB Type-C connector to the laptop.2. Don't plug the other end of the power adapter into a power outlet.3. Hover the stylus over the screen until the cursor is displayed.4. Place your plam on the screen and move your hand. Expected ResultThe cursor should be smooth as you move the stylus around the screen, which it is once you unplug the charging cable from the laptop. Actual ResultPalm rejection fails once the USB Type-C charging cable is fitted into the laptop's charging port. It does not matter if the power adapter is connected to a power source.  

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RELEVANCY SCORE 71.6

Hi all,Recently, one of my friends bought a ThinkPad L380 laptop. I would say the internal speaker has improved. The bass goes deeper and treble is more extended compared to the older model
To tweak the sound:1. Right-click the photo below, save as Desktop. You may try both to see which EQ you prefer.

 
2. Go to Start > All Apps (All Programs) > Dolby > Dolby Audio.
 
3. Drag it onto the Dolby Atmos application.Do take note that if you were to connect your external speaker/headphone to the headphone jack, change the EQ to others, or off. As this EQ preset is only optimized for L380, L380 Yoga, S2 and S2 Yoga Speakers, not optimized for your external speaker/headphone.Hope you enjoy this tweaks!
Peter
ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
=====================================
List of Sound Enhancement Thread
T520 | W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50 ; P40 Yoga | Yoga 14 | Yoga 460 ; T560 | P50s ; Vibe K5 | K5 Plus ; M0620 Speaker Mod ... Read more

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RELEVANCY SCORE 69.6

Bought the latter and considering the former as a second A/C adapter. Does anyone know if it would work? I expect it to, but just looking before I leap.





Fully patched, updated devices > Stock, unrooted: Verizon Samsung Galaxy Note9 | Unlocked HTC U11 || LineageOS, rooted: Verizon Samsung Galaxy S5 || Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga

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RELEVANCY SCORE 59.6

Whenever I try to boot my laptop the lights on the buttons (escape, f1, f5 and caps lock) turn on like they usually do but then the lights turn off like its flickering. So I put my ear next to the laptop and it sounds like something is turning on whenever the lights turn on. But then the sound stops and it resets.

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RELEVANCY SCORE 59.6

Hello, I got a Thinkpad L380 and i have issue after install Windows 1607 LTSB.I don't get sound coming out of the speakers. I specially no sound from the speakers, but headphones works just fine. When I go to Sound Properties, the green bar lights up as sound is playing from websites but there is no sound on the speakers. I have tried reinstalling drivers, and I'm running out of ideas. I noticed that the speakers works when i shutdown the computer and when i put it on but if chose reboot, i will have no sound from the computer. I know that a shutdown is like hibernation and not a complete stop. Is a issu about Standby mode ? Thank you in advance; Deezy,

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RELEVANCY SCORE 59.2

Hi there everyone! I've just bought a Thinkpad L380 and still waiting it to be shipped. For several reasons i need it to be equipped with a third party SSD, so i chose the (cheaper) 128gb SSD configuration.After i've placed the order I've started wondering if the M.2 SATA3 configuration i've choose could mean that the laptop i've ordered could not support NVMe.Could someone please tell me that the SATA3 choice affects only the SSD part and that i'll be able to mount correctly a M.2 SSD NVMe? thanks  

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RELEVANCY SCORE 59.2

Whenever I try to boot my laptop the lights on the buttons (escape, f1, f5 and caps lock) turn on like they usually do but then the lights turn off like its flickering. So I put my ear next to the laptop and it sounds like something is turning on whenever the lights turn on. But then the sound stops and it resets.

A:ThinkPad l380 not turning on (SOLVED)

I looked on the bottom and saw that the fan would start spinning and then stop spinning everytime the light flashed

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RELEVANCY SCORE 59.2

Hi everyone. Just want to introduce myself as I'm now a happy owner of a new Lenovo L380 Yoga ThinkPad laptop. Got it from Best Buy for $899.99 last week. I'm upgrading from an old Sony Vaio Windows laptop from several years ago, that thing was sooooo slow to boot up/shut down and perform simple Photoshop commands. It would take more than a few minutes to simply boot up Windows, I would go to the kitchen to brew a pot of coffee, then come back to the Sony laptop to finally start up Windows. It was practically unusable. My new L380 with its 256GB SSD drive boots up Windows in only 10 to 15 seconds and shuts down even faster. I'm simply blown away! Truly amazed! Plus it's my first laptop with a 2 in 1 design touchscreen with stylus pen writing...so cool! I was also checking out some Lenovo Yoga 2 in 1 laptops (930 model?) and was impressed with its thinness and screen brilliance. But I didn't like the minimal connection ports on the sides of the laptops. Nor did I like the very reflective screen. Also didn't care for the keyboard and lack of right/left click buttons on these other Yoga models.  Some questions please: 1) I'm wondering if it's worthwhile for me to upgrade the built-in 8GB of RAM? So far it's been very quick for my basic needs. But I'm considering doing more intensive Photoshop commands such as batch processing hundreds or thousands or Nikon digital RAW files in the future. Will 8 GB of RAM be sufficient for this task? 2) I calle... Read more

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RELEVANCY SCORE 59.2

Hi there,  Since yesterday I received a brandnew Thinkpad L380 Yoga with a Thinkpad Pen Pro. My problem is very simple: the pen doesn't work. I don't know if it's a software or hardware issue. The touchscreen itself works perfectly when I touched it with my fingers. With the pen, nothing happens.  I searched a lot on the internet for a solution but didn't find anyhting.. Thank you

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RELEVANCY SCORE 59.2

Hi, I need to connect 4 external monitors to my laptop and need different display on each monitor (not mirror mode). Can you please advice a solution. Cheers

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RELEVANCY SCORE 58.4

Hi. So at this moment i'm running windows 10 v1709. When i try to update to windows 10 v1803 the following happens.  So i have two questions.1) Why?2) This happens if i try to update, but if i install it by default, this will happen? Thanks.

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RELEVANCY SCORE 58.4

Hi! Brand new thinkpad l380 charged up never even had the chance to set up. Only a black screen. Turned off and on again. Can hear the start up sound, white light on buttons but the monitor is just a black screen. Very fustrating, advice please on what to do!?

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RELEVANCY SCORE 58.4

Hi all,I have had my L380 for a few months now, and an issue I've had for a while now is that my trackpad often stops responding and goes all jittery when using it, rendering it unusable. I believe it is down to sweat on my fingers that causes it to be unusable, which, unfortunately, is me most of the time. This forces me to either use the trackpoint or an external mouse, both of which are not particularly convenient. Is this a common problem or should I get this sent in for repair? Many thanks,Ollie.

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RELEVANCY SCORE 58.4

When I first bought the laptop I disabled camera and microphone access for all programs. Now I can't enable the Camera. I did windows and lenovo updates. Camera driver update, and unistall. Lenovo Vantage unistall and install (now it doesnt show the camera privacy option).  After all of this, the camera is still not working, it is grayed out. Does anyone have any idea what I can do to fix it. I really like the laptop and dont want to return it for something this dumb.

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RELEVANCY SCORE 58.4

I recently bought Lenovo Thinkpad L380 and I see that display is very dull though it supports anti-glare. I keep it to the maximum brightness but still, I see that the display is not bright enough (No Power mode is ON). I tried changing the brightness values using the Intel Graphic Display settings but it doesn't seem working out well as it just enhances the overall brightness and the screen looks weird. Has anyone faced this kind of behavior? 

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RELEVANCY SCORE 58.4

Is it possible we get 25 W power limit instead of 15 W with BIOS update?

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RELEVANCY SCORE 58.4

So I am not sure if I am the only one experience this issue or not but L380 Yoga has been extremely slow lately seems like web pages take forever to want to respond, applications just do not want to start up. I have done a reset and wiped the harddrive so it was like it was out of the box, it seems to work good for a little bit then I start to experience the same issues over and over again.

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RELEVANCY SCORE 58.4

Hi,I'm interested in the L380 Yoga. I see from the datasheet that NFC is optional but none of the current models on the UK site have it or allow you to add it when cutomizing. Will this come later?Thanks

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RELEVANCY SCORE 57.6

Hi,  I have a Thinkpad L380. I am unable to turn up the screen resolution to 1080p although the screen resolution is supposed to be 1080p, as the Display settings simply does not show 1080p but only up to 1366 X 768p (recommended).  any suggestions?   

A:Thinkpad L380 Display Resolution not showing 1080p

Are you sure you have an FHD (1920X1080) screen?  L380 machines were sold with both FHD and HD (1366X768) options. 

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RELEVANCY SCORE 57.6

Have been using my new L380 in the last months and I have noticed the trackpad stops responding very quickly !  is it a sign of a faulty trackpad or is there a way of fixing this issue.Thanks 

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RELEVANCY SCORE 57.6

The fingerprint reader on my ThinkPad L380 suddendly stopped working. I tryed resetting the saved prints in Windows Hello but when trying to register them again the procedure stops at the second step: for the first step of the registration when I touch the sensor it is recognised, but for the second step when I touch it nothing happens. The driver is updated and the system does not register any problem. Is it possible that the fingerprint reader is physically broken? 

A:Fingerprint reader stopped working (ThinkPad L380)

The circuitry might have failed.  I would first try to reset everything:
 
1) Turn off fingerprint option in windows hello
2) Boot into BIOS and erase fingerprints (under security menu)
3) Uninstall the fingerprint reader under the device manager
4)  Reboot and let it find new hardware 
 
You would then need to re-register the fingerprints
 
If that doesn't work, I would assume a hardware problem

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RELEVANCY SCORE 57.6

Hi all,I am having issues with a WMI query for SCCM driver package for Win10. I have no issues with other models just the thinkpad L380. Anyone else got this working? This is the one i am using SELECT * FROM Win32_ComputerSystem WHERE Model like "%20M6S00J00%" Any ideas? Thanks heapsjamie

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RELEVANCY SCORE 57.6

The fingerprint reader on my ThinkPad L380 suddendly stopped working. I tryed resetting the saved prints in Windows Hello but when trying to register them again the procedure stops at the second step: for the first step of the registration when I touch the sensor it is recognised, but for the second step when I touch it nothing happens. The driver is updated and the system does not register any problem. Is it possible that the fingerprint reader is physically broken? 

A:Fingerprint reader stopped working (ThinkPad L380)

The circuitry might have failed.  I would first try to reset everything:
 
1) Turn off fingerprint option in windows hello
2) Boot into BIOS and erase fingerprints (under security menu)
3) Uninstall the fingerprint reader under the device manager
4)  Reboot and let it find new hardware 
 
You would then need to re-register the fingerprints
 
If that doesn't work, I would assume a hardware problem

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RELEVANCY SCORE 57.6

Hi there, I have an L380 Yoga with 16GB RAM and 256GB SSD. I was wondering if I could upgrade only the RAM to 32 GB by plugging in a RAM card to the other available RAM slot. Would I also need to upgrade the SSD? One more thing, if I am going to upgrade the RAM, does it need to be of the same brand? Would it make a difference, if I use a different brand? Thanks in advance. 

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RELEVANCY SCORE 57.6

Hey all. I'm sorry if this is a duplicate post for this forum. Is there a way to keep the keyboard backlight on the L380Y from turning off on its own? I have to turn it back on after a period of inactivity, and I would rather just leave it on (at the very least while plugged in to power). Is there a way to do this? Thanks!Michael 

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RELEVANCY SCORE 57.2

Hi all,I have had my L380 for a few months now, and an issue I've had for a while now is that my trackpad often stops responding and goes all jittery when using it, rendering it unusable. I believe it is down to sweat on my fingers that causes it to be unusable, which, unfortunately, is me most of the time. This forces me to either use the trackpoint or an external mouse, both of which are not particularly convenient. Is this a common problem or should I get this sent in for repair? Many thanks,Ollie.

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RELEVANCY SCORE 56.8

I am looking to possibly upgrade the SSD and RAM in my L380 Yoga. Normally I would upgrade it myself but I have read the manual and do not have a lot of experience with opening laptops (since they started using clips instead of screws). Is this a service Lenovo offers or do I need to try to find someone local with experience on laptops like these? Does anyone who has opened one have any tips should I try it on my own?

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