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Lenovo ThinkPad X1 Yoga 4th Gen - Unable to Silently Update BIOS

Q: Lenovo ThinkPad X1 Yoga 4th Gen - Unable to Silently Update BIOS

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RELEVANCY SCORE 200
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RELEVANCY SCORE 91.2

My S1 Yoga, 20CD-00B1US, is stuck with the screen off and the power LED stuck on. When I try to push or hold the power button it beeps two short beeps and the LED stays solid. I was running the Lenovo Bios Update Software directly from their site. The power cord was plugged in and no other programs were running (aside from background programs). Now it is just stuck like this. Any thoughts or help would be great. I can't even get it to force shut off. Thank you in advance!

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RELEVANCY SCORE 79.2

Hi guys, I have no idea what's happening with my Lenovo Thinkpad Yoga S1 (it's about 3.5 years old, its warranty just expired). Every time I reboot, I get this weird message saying "Configuration changed, please reboot the machine...". I then proceed to reboot the machine and everything works but the bios options are always resetted! This makes the laptop extremely unusable for me as I always swap the fn/ctrl keys so that I don't have to learn a new keyboard every time I switch computers. If I go back and change the option, it works fine, but the next reboot it does the same message again and I have to reconfigure the bios at EVERY boot. I'm lucky this option is the only one I changed, otherwise someone that would have changed the boot order/graphics settings/passwords etc. would be in a much worst situation than me...At first this seemed like a typical bios battery being out of juice so that the config can't stay saved, but I've now changed the bios battery twice with new ones and this doesn't change anything... It's been working perfectly for 3 years but now it just suddenly stopped working for that reason (by not working I mean the bios that keeps resetting itself, I can still boot to my main OS just fine after).If anybody has any suggestion that would be greatly appreciated. I thought about flashing the bios but afaik it's the latest one, and anyway as I'm only running GNU/Linux I can't run the .exe tool to update it (off-topic but please lenovo have another way to u... Read more

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RELEVANCY SCORE 78

I'm a new owner of a Flex 4-1570 Ideapad. I have a critical update awaiting install, however the window popup says it is for the YOGA not the Flex. Thus, I have not installed it. My question is, should I install it? If not, how do I turn the notification off? Thanks! 

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RELEVANCY SCORE 76.8

I have a TP S1 Yoga (Model 20CDCTo1WW) running Windows 8.1 Pro 64bit. I utilize it mostly at work and have it hooked up to a Thinkpad Onlink Pro Dock.  I use the dock to run two external monitors, for connecting to our network (through an ethernet cable) and utilize the USB ports on the front/back to hook up a wireless keyboard/mouse, for powering my phone and for thumbdrives.  I had the problem of the Onelink having port "flapping" issues (network would disconnect and connect at random times) as discussed elsewhere in these forums.  The solution that I found was to update the bios.
 
I proceeded to attempt to update the bios (which I had not done since I purchased it in January 2014).  The current bios version is: GQET32WW (1.12), 1/22/2014.  I downloaded the TP Yoga bios update utility for Windows 8.1 (64-bit), Version 1.18.  I read the README and then ran the utility.  It installed the utility software to a location on the local drive ("c:" ) and then proceeded.  I went through the setup screens, selecting the "Update ThinkPad BIOS" clicking through a few more text boxes (with the warning about not powering off, keeping it plugged in, etc) until it asked to reboot. I clicked OK to reboot, which it did.  This is the next thinkg I seen on the screen:
 
Link to image
 
I waited about 30 minutes and nothing.  I left it on at work and came back ~12 hours later, still stuck on this screen. The power butto... Read more

A:Thinkpad Yoga S1 Bios update failure

I'm having the exact same issue. Tried USB CD bootable update as well, but always stuck on "Read current BIOS."Did you resolve this problem in the end?

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RELEVANCY SCORE 76.8

I have a type DY20 Thinkpad Yoga 14 and foolishly accepted recommended Lenovo System updates including a bios update. Shoukd have known better. The system will not boot at all now. I started the update from within the Lenovo maintenance system with 90% battery and AC plugged in. When i checked things 30 minutes later after the screen said shutting down i discovered the power button on and function key lit but no action. I just let it sit all night. Today no change and i can power off the system with the button but can't force it to boot. The laptop had been working perfectly before this misguided bios update. The system is out of warranty. Is there any possibility of recovering the old bios or any other recovery method?

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RELEVANCY SCORE 76.8

I'm trying to update the BIOS to 1.27. When I run winuptp64.exe, I get the message: "Error : This BIOS does not update this system." However, when I run winuptp.exe, the BIOS will update fine. The problem is that I need to run the x64 version to I can automate the update. Is there any trick to get it working?

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RELEVANCY SCORE 76.8

Good day,Following a Lenovo BIOS update yesterday, my hot keys which control volume, mute, screen brightness etc no longer function with a single tap unless the Fn button is held together with those buttons.  Is there any way to correct this?  My goal is to have each of those buttons return to working without pressing Fn. I'm running Windows 10 Pro. Thank you very much,

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RELEVANCY SCORE 76.8

Good day,Following a Lenovo BIOS update yesterday, my hot keys which control volume, mute, screen brightness etc no longer function with a single tap unless the Fn button is held together with those buttons.  Is there any way to correct this?  My goal is to have each of those buttons return to working without pressing Fn. I'm running Windows 10 Pro. Thank you very much,

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RELEVANCY SCORE 76.4

I downloaded the latest suitable BIOS for the ThinkCenter M710s and unzipped it.the instructions say to use the cmdline"wflash2.exe ROM.IMG /quiet" after hitting enter i receive the following error (see attached screenshot) thank you regards 

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RELEVANCY SCORE 76

I've just changed the ssd (harddisk) of my Lenovo ThinkPas T440s, then installing Window 8.1 Pro on the new ssd.To do that, I first changed the bios settings, allowing for legacy boot. Then I powered-off the machine from the bios (Disable Built-in Battery), so as to change the ssd.Eventually, there was some problem with the bios, so I disconnected manually the internal battery.Bios: LENOVO GJET89WW (2.39 ) 04/12/2016Boot Mode: Legacy BIOS in UEFI[ This is the lastest bios, obtained here: support.lenovo.com/fr/fr/products/Laptops-and-netbooks/ThinkPad-T-Series-laptops/ThinkPad-T440s/20AQ/CTO1WW/downloads/DS035965 ]Now, when I enter the bios, I cannot change any setting. How can I fix that?

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RELEVANCY SCORE 76

Hi all, I've been reading tonnes of threads here trying to solve my problems (which seem to keep getting worse) to no avail. I'm reaching out to anyone that can suggest some help before I end up bricking my yoga by accident or running it over on purpose. I'll give you a timeline of the events. The machine in question is a Lenovo Thinkpad Yoga 12.5" 20CD-0032USIntel Core i5 4200U 1.60GHz Processor4GB Ram128GB SSDWindows 8.1 64 Bit preloaded (recently upgraded to Windows 10) So the saga begun just a short two days ago. I had some spare time at home and decided to download and install my free upgrade to Windows 10. I backed up all of my important documents etc to OneDrive as I intended on performing a clean install. Said clean install went flawlessly with Windows 10 installing the first time with no issues or errors. Since I had performed a clean install, all my previous apps, including the stock Lenovo apps, had been deleted. I had anticipated this and only really desired to reinstall the app that automatically adjusts the screen orientation when folding the cover back. So in an effort to find this app and any Windows 10 related updates that may be available I went to support.lenovo.com and used the handy Lenovo Bridge app to automatically detect my hardware and suggest relevant updates. While combing through the suggested software I noticed a BIOS update that noted added support for Windows 10. How great, I thought, that Lenovo would have a BIOS update read... Read more

A:Thinkpad Yoga BIOS Update Problem after installing...

I'd try to re-update the BIOS using the same version, but from a flash drive instead of from within Windows. Maybe something went wrong with it (updater doesn't properly support Windows 10?).There's a few ways to put the bootable BIOS update ISO onto a flash drive, but there's a guide for one here:http://www.thinkwiki.org/wiki/BIOS_Upgrade#Booting_from_a_USB_Flash_drive

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RELEVANCY SCORE 76

Few months back I got a Lenovo ThinkPad P40, it has been working just fine untill the latest BIOS update from Lenovo Companion (R05ET72W 1.50).  Since I use it for work, it is connected to power all the time. I have disabled Sleep & hibernation when plugged-in. When I leave the workstation, I usually just lock the machine (Win + L), so that I can access the laptop from home.  After the latest BIOS update, when I get back to work in the morning, ThinkPad does not wake up no mater what button I press. Opening the lid, shows a black screen, does not respond to anything. The red light on the "ThinkPad" logo is lit.  All I can do is hold the power button for 5 sec and re-power. This is horrible, as it will sonner or later corrupt my Windows installation.  I've had to do this now 3 days in a row, after the BIOS update.  I've updated all drivers and ran Windows 10 update. The EventViewer shows only this:"The previous system shutdown at 5:56:01 AM on ?11/?5/?2017 was unexpected." But I ran the force shut-down at 8:30 AM...

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RELEVANCY SCORE 76

Hello, Thinkpad Yoga12, Windows 10 Pro latest updates installed and rebooted after updates.I started a Bios update with Lenovo Vantage.It did shutdown but nothing happens, the Screen remains black the power led is constant red.The Laptop is connected to the Dockingstation and has power.After quite some time i tried to press the power button, but nothing happens when i release the power button i hear two beeps,but nothing else happens.Does Anybody have an idea what i could do? Thanks for your help.

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RELEVANCY SCORE 76

This is showing up since last couple of hours. Only change made was to update the latest BIOS update from Lenovo.Pressing the power button makes 5 beeps (beep-beep, pause, beep-beep-beep) and nothing else happens. Please help!   

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RELEVANCY SCORE 76

This sounds a lot like a prior thread about porblems with BIOS 1.08, but that thread ended up marked as solved, while for me the issue returned on the latest BIOS update to 1.12. My CPU temp got up to 92C without the fan coming on. Conclusion: there still seems to be some kind of condition where the BIOS completely disables all cooling. I think it's the same problem as that earlier thread, and it's clearly not solved. Thankfully it IS possible to get out of this state by rolling back the BIOS version to the one that worked, instructions are posted here and three posts below that for further clarification.  Symptoms: you start noticing that the TPY gets oddly hot during normal use, or it experiences a forced shutdown due to overheating. It's also completely quiet. But: the fan itself is operational because you hear it briefly spin up during cold boot.  Given that LoneSentry mentioned that the problematic BIOS 1.08 did work on second install, there seems to be some 'random' glitch in the update process or in the BIOS. Meanwhile I'm pretty unhappy that I'm having to do continued truobleshooting on this machine.   Edit: going to the BIOS update page I saw that a newer BIOS was available (1.13), which you can install without having to disable Secure Rollback. Lo and behold. the fan is working again. The fan started blowing full speed right at the start of the EC flashing procedure. This is NO... Read more

A:Thinkpad Yoga 12 BIOS update disables cooling fan

Yep. At revision 1.13 and this is still going on. I have to roll-back BIOS revisions and then roll-forward to get the fan to work again. I've nearly burned myself in tablet mode quite a few times now. I just updated to 1.14 so we'll see how that goes.

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RELEVANCY SCORE 76

I have tried multiple time to install the Thinkpad BIOS UPdate - 7/8 [32,64]/8.1/10 [64].
I follow instructions to plug-in and close all programs.
The installing bars will not complete past 91%. There is a prompt that asks to pick Thinkpad or Model Number. When I click Thinkpad and NEXT the computer SHUTS DOWN immediately (right after warning not to shut down or damage may occur). The computer screen goes black and 3 ominous beeps repeated 3 or 4 times sound. When I restart my computer nothing has updated.
 
I am unable to complete the Critical Update after trying 4 or 5 times. (Tried downloading and deferring install and the same thing occurred.)
 
(In tandem, I'm getting numerous STOPCODE errors from Microsoft after updating with the Fall Creators update. Not sure if it's related. I've had a variety of problems since the Fall Creators update and was hoping the BIOS update might clear things up.)
 
Any advice? 
 
Moderator Note: Edited subject to match content.

A:Thinkpad Yoga 12 - BIOS Update fails to install

what model?

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RELEVANCY SCORE 76

Hello, Today I receaved my Thinkpad X1 Yoga 20JE and after I did a BIOS update the Yoga had a black screen. I followed the instructions of the BIOS update and the battery was fully loaded and the Yoga was connected to the power.Now the screen is black and the LED in the power button is blinking green. The yoga is warm on the backside so it must be running. But I can't restart when I longpress the power button and the battery is inside so i can't put it out.I also installed some other drivers with the Lenovo update tool and maybe windows did also update.what could I do to make everything running again? Did I brick the BIOS?   

A:Thinkpad X1 Yoga 2nd black screen after BIOS update

So, when you press and hold the power button, it doesn't shut off?  It is a new machine, almost certainly with a warranty.  Don't mess with it.  Call support

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RELEVANCY SCORE 75.2

Hello community ! Since my bios update, my X1 yoga 20FE loop on the lenovo logo splash screen.Topo of what I can still do or not:- Press enter to normal interupt starter -> Ok- F1 to bios setup utility -> OK- F10 to hardware diagnosis -> NOT OK- F12 to choose temporary start device -> OK but I don't boot from an usb keySolutions? thanks a lot <3

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RELEVANCY SCORE 75.2

Hello,     I was recently prompted to install the following updates but I am unsure as to what they mean and if it is absolutely necessary/recommended to install them. Any help is appreciated. Thank you.  Edit: My BIOS update also asked me to choose from two options: Update BIOS or Update Model number.  I have updated neither as I am unsure what it means and why I see that message. Can someone please tell me what it means? Thank you.  


























lenovo thinkpad BIOS update.png ?58 KB

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RELEVANCY SCORE 75.2

This is showing up since last couple of hours. Only change made was to update the latest BIOS update from Lenovo.Pressing the power button makes 5 beeps (beep-beep, pause, beep-beep-beep) and nothing else happens. Please help!   

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RELEVANCY SCORE 74.4

Hello Guys. My name is Marius, and i have a question for you. I recently bought a Lenovo Thinkpad T440p online, and i noticed it has a supervisor password that i don't know, and neither the seller doesn't. My question is, can i update the Bios ( cause i have 2.24 version now ) without having this password? Or will it crash ? I need a 100% sure answer, as i don't want to brick my laptop. Thank you

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RELEVANCY SCORE 74.4

Hi, I was wondering if you could help me, I want to upgrade the BIOS of the L560 from 1.18 to 1.43. Each time I try this, it boots into the bios system, I select bios update and follow the steps until the screen says that it will reboot, but it never does. (see screenshot) Frozen at this screenAfter hours of waiting, trying to long press (20 sec) the power button shuts down the computer. Afterwards the computer boots but displays "Secure Flash Authentication failed!"After forced rebootAfter that I have to long press (20 sec) the power button again to restart the computer and it boots back into the 1.18 (I have also tried to update to version 1.22 or 1.17 (downgrade), with the same results)And also tried to "upgrade" to the same version 1.18 as well, which doesn't work because the system says that there is no new version. Do you have any tips how to upgrade the BIOS on the L560? Kind RegardsOlaf

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RELEVANCY SCORE 74.4

Hello!Installation of BIOS updates (1.37 and 1.39) fail with the following error:...BIOS is updated successfully.OpenService failed! Error = 1060 OpenService failed! Error = 1060 Intallation run via SCCM 2012 in silent mode (WINUPTP64.EXE -s ). OS: Windows 10 64-bit.Actually, the BIOS appears updated, but installation returned error code 1. So the questions: What does this error mean? Can it be ignored or not?





Best regards,Artem Shaturskyi

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RELEVANCY SCORE 74.4

Everything was going fine until the day I updated my 20FY to the latest BIOS version (R05ET75W); now as soon as it goes to sleep mode, the olnly way to wake it up is rebooting ang losing all the not saved work.Everytime it happens I regret the day I sold my Dell Vostro to buy this machine.

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RELEVANCY SCORE 74.4

I have a fleet of around 40 Thinkpad Yoga 260s (20FD-0004US) running Win 7 currently on BIOS package 1.50 that are unable to update the BIOS to any later version. Here's what happens: 1. Download any version 1.51 or higher BIOS2. Run BIOS udate utility.3. Yoga automatically goes to restart, but instead of restarting, it will shut down with blinking green power light. 1 blink every three seconds. Machine becomes unresponsive; will not wake up.4. Force shut down by holding power.5. Start up and receive "Secure Flash Authentication failed!"6. At this point, the system is very unresponsive; cannot even power down by holding power button. Must open bottom of Yoga 260 and pull the battery. This is happenning with our entire fleet of Yoga 260s. Troubleshooting:-Disabled Secure Rollback Protection in BIOS-Tried several different BIOS versions from https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-YOGA-SERIES-LAPTOPS/THINKP... No luck with any of them so far. 

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RELEVANCY SCORE 74.4

For all users...here is the new Bios...BIOS Update Utility for Windows 10 (64-bit), 8.1 (64-bit), 7 (64-bit, 32-bit) - ThinkPad X1 Carbon (Type 20FB, 20FC), X1 Yoga (Types 20FQ, 20FR)http://pcsupport.lenovo.com/de/de/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-X...  BIOS Update (Bootable CD) for Windows 10 (64-bit), 8.1 (64-bit), 7(64-bit, 32-bit) - ThinkPad X1 Carbon (Type 20FB, 20FC), X1 Yoga (Type 20FQ, 20FR)http://pcsupport.lenovo.com/de/de/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-X...

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RELEVANCY SCORE 73.6

Hey folks,

New user here. Just updated my laptop, a Lenovo ThinkPad Carbon, to 1.26/1.19 bioses, from the Lenovo website. After the BIOS updated, my PC rebooted and immediately BSODed with 0x0000009C (0x0000000000000006, 0xFFFFF880009EEB30, 0x00000000FE000000, 0x0000000000801136).

I am unable to do anything- system repair, safe mode, etc. I also do not have a CD drive on this machine so no OEM repair either! I am typing this from my phone.. Also got a new job where I need this baby and majorly worried now. If anyone can please help, I would be greatly appreciative.
Thanks in advance.

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RELEVANCY SCORE 73.2

My computer is currently updating to the newest BIOS on my Yoga 730. Does anyone know what is different about this BIOS?

A:What’s New In Lenovo Yoga 730 BIOS update?

You were not very specific on which model Yoga 730 you have.  Below is the readme file for Yoga 730-13IKB.  If its a different model go to your models download page and you can see the BIOS download page with readme files.
 
https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-730-13ikb/download...
 
https://download.lenovo.com/consumer/mobiles/7lcn24ww.txt

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RELEVANCY SCORE 73.2

hi i just bought a used laptop on fb. it was running sluggish so i did a windows 10 recovery and decieded to install lenovo updates. upon installing the bios update to 3rcn28ww, everything finished then it went into bios. it sees the sd drive but wont boot into windows 10. i need help. 

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RELEVANCY SCORE 72.8

Attempting to update my Intel SSD (SSDSCKKF256H6L) from firmware version LBFL10P to firware version LBFL16P.  Failure is with the Lenovo Storage Device Firmware Update Utility 1.10.  Failed many times.  Attached image is the error message.Help please!

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RELEVANCY SCORE 72.4

Hello, I have Lenovo Yoga 720LKB 15 inch version. After screen flickering problem I updated last bios version (4MCN28WW(V2.00)and windows updates. Also all of Intel HD graphics settings are in balanced mode (Charging and battery mode included). Downloaded Lenovo Vantage but cant see any options for this. Closed any apps like Steam etc on background. But battery life is still decreasing dramatically like %1 percent in a minute.  How can i fix that?  Thank you.

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RELEVANCY SCORE 72.4

I updated my bios for the laptop and the laptop restarted and the screen was black but laptop was powered on. Also keyboard backlighting is on. I turned it off and then on hundreds of times and held the power button for 30 secs but still nothing.

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RELEVANCY SCORE 72.4

My laptop is only 1 year old and just ran out of warranty 10 days ago. I'm still going to call and see what they can do because my battery is completely drained, will not hold a bit of charge. I tried different outlets, nothing. I am plugged into the right charging port. Lenovo Vantage says my battery health is poor. I did not run any updates prior to this happening. I just ran every update except the BIOS which is not allowing me to since my battery is at 0% and requires a greater than 30% charge for safety. I do not know what I can do other than buy a new battery and try it out. Is this a BIOS issue or a battery issue? My battery was completely fine and I was just using the laptop a few hours ago. I put it to sleep and came back to it completely drained and not able to charge at all. Does anyone have any suggestions?

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RELEVANCY SCORE 72

Hi again, I've trying to update the bios using steps from instructions but I  receive the same error: :\Users\Marius\Desktop\d7cn30ww (1)\WIN\64bit>SET ERRORLEVEL=C:\Users\Marius\Desktop\d7cn30ww (1)\WIN\64bit>echo Delay 10sec...Delay 10sec...C:\Users\Marius\Desktop\d7cn30ww (1)\WIN\64bit>delay.exe 10000C:\Users\Marius\Desktop\d7cn30ww (1)\WIN\64bit>wRwECx64.exe 45 80===================================================================Compal Electronics, INC. 3.1.1.9Author : STD SID TEAM.Utility: [WinPE] wRwECx64.exeWARNING: THIS PROGRAM IS FOR INTERNAL USE ONLY.Copyright (C) 2015 Compal Electronics, INC. All rights reserved.===================================================================[DLLLB] ERROR : WTDMDRV : Unable to install driver!ERROR : Load driver fail.Error Code : 0x80000019, CplProject Initialize fail!Desktop\d7cn30ww (1)\WIN\64bit>IF "0" == "1" goto Tag2Desktop\d7cn30ww (1)\WIN\64bit>IF NOT "0" == "1" goto NG01Desktop\d7cn30ww (1)\WIN\64bit>echo 45 80 Fail 1>>log.txtDesktop\d7cn30ww (1)\WIN\64bit>goto TagDesktop\d7cn30ww (1)\WIN\64bit>echo Delay 10sec...Delay 10sec...Desktop\d7cn30ww (1)\WIN\64bit>delay.exe 10000Desktop\d7cn30ww (1)\WIN\64bit>wRwECx64.exe 45 80 How can it be fixed?

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RELEVANCY SCORE 72

I have a Yoga 15 (20DQ). After a BIOS update about a month ago I am encountering many issues. 1) Lenovo no longer recognizes the machine for updates and support.2) Backlit keyboard does not function correctly (F keys / hotkeys / backlight / Fn / Ctrl are not configured correctly)3) Touchpad will work in BIOS but not in windows.4) Splash screen is NEC and no longer Lenovo. (motherboard?)5) Model and Serial are incorrect in the system. I have flashed to earlier versions of BIOS and this has not resolved.Before factory recovery I set to defaults. (obviously unsuccessfully)I have factory recovered with fresh install. Question: Is there a mechanical switch that would hang and make the keyboard and touchpad inoperable?  Im scratching my head... looking for solutions... Please help. 

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RELEVANCY SCORE 72

I have a Yoga 15 (20DQ). After a BIOS update about a month ago I am encountering many issues. 1) Lenovo no longer recognizes the machine for updates and support.2) Backlit keyboard does not function correctly (F keys / hotkeys / backlight / Fn / Ctrl are not configured correctly)3) Touchpad will work in BIOS but not in windows.4) Splash screen is NEC and no longer Lenovo. (motherboard?)5) Model and Serial are incorrect in the system. I have flashed to earlier versions of BIOS and this has not resolved.Before factory recovery I set to defaults. (obviously unsuccessfully)I have factory recovered with fresh install. Question: Is there a mechanical switch that would hang and make the keyboard and touchpad inoperable?  Im scratching my head... looking for solutions... Please help. 

A:LSB & support unable to recognize Yoga 15 after BIOS update ++

Dear customer,Can you advise us below information in BIOS Setup ?  - UEFI BIOS Version  - UEFI BIOS Date  - Machine Type Model No need to capture System Serial number, System board serial number. To enter the BIOS Setup, press F1 during "NEC" logo is displayed?  In case F1 key doesn't work to enter BIOS Setup, please use F2 key instead.     

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RELEVANCY SCORE 72

I made the Bios update as per the rules: connected to electric supply, battery full but unable to boot the Thinkpad anymore.Serial: PC0B4EK3, model: Furthermore, I introduced  twice a service support request as my Thinkpad is still under waranty to Lenovo Managed Technical Support Acceess under references 405PHZY and 405NS8D. I received replies from [email protected] but when I try to reply to those mails they all bounce back! Receiving: Error transferring to d06av21.portsmouth.uk.IBM.COM; Maximum hop count exceeded. Message probably in a routing loop.

 Reporting-MTA: dns;d06dbl038.portsmouth.uk.ibm.com

Final-Recipient: rfc822;<[email protected]>
Action: failed
Status: 5.0.0
Remote-MTA: smtp;d06av21.portsmouth.uk.IBM.COM
Diagnostic-Code: X-Notes; Error transferring to d06av21.portsmouth.uk.
IBM.COM; Maximum hop count exceeded. Message probably in a routing lo
op.Assistance would highly be appreciated!! 

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RELEVANCY SCORE 72

My 230u has been stuck in a loop since a recent Windows Update. The machine crashes while booting Win 8.1, reboots and crashes again during the recovery phase, then this cycle repeats. Reinstalling Windows doesn't work, as the same thing occurs during the install process, even with a 'clean' install. I've run the pre-boot Lenovo Diagnostics, and every result reads 'PASSED'. I've attempted to update the BIOS from both a bootable CD and bootable USB, and the result reads 'failed to read bios". The machine is currently a brick that passes all diagnostics. Is there any solution to this? EDIT: Current bios version is 1.70

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RELEVANCY SCORE 71.6

It has come to my attention that the graphics drivers on my lenovo yoga 720 are out of date. A bit of background info, I have an Intel HD Graphics 630 graphics card, with windows 10 x64. The lenovo website states that the graphics drivers you are supposed to use on your computer are supposed to be downloaded from the manufacturer that made your computer's graphics card. Since I have an intel graphics card, I attempted to download the most recent graphics driver avaiable on the intel website, the Widnows 10 DCH drivers. The problem is that I always recieve this error message after trying to install it: "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer." Considering my computer is telling me I need to recieve the driver from Lenovo, and the Lenovo website is telling me I need to get the driver from Intel, I am not exactly sure how I am supposed to resolve this problem. It is worth nothing that intel does not provide the .zip file for the graphics driver, which means the method of manually uploading the drivers does not work anymore. Can anyone help me figure out how to bypass this error message/get the driver from lenovo themselves?

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RELEVANCY SCORE 71.6

Windows 10. Internet Explorer 11. Have tried to download and install Microsoft's latest Spring update for over a week now, and getting Error code  0xc1900101.  The update downloads but will not install. I asked in the Microsoft support community for help, but a little confused by their replies.  Although I have been using PCs for years, not a techie. Now, on shutdown, receiving a message about Task Host window unable to shut down.I used the Microsoft media tool (which was suggested), however this just kept updating and went nowhere.Can anyone help, or do I take the Notebook to a specialist repair shop?Thank you for any help.   

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