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res:shdoclc.dll/dnserror.htm

Q: res:shdoclc.dll/dnserror.htm

I have a problem with this, I don't know what this message mean but somehow I can't go for long on the internet...

heard someone of this society and your programm and used it: can somebody help me with it

this is my logfile:Logfile of HijackThis v1.99.1
Scan saved at 23:00:18, on 10-8-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\windir32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\SurfAccuracy\SAcc.exe
C:\WINDOWS\system32\vidctrl\vidctrl.exe
C:\WINDOWS\system32\winman32.exe
C:\WINDOWS\etb\pokapoka62.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\windir32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\InterVideo\Common\bin\WinCinemaMgr.exe
C:\Program Files\Common Files\Windows\services32.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\progra~1\intern~1\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\ppps.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\HERMAN VIDTS\Local Settings\Temp\HijackThis.exe
c:\progra~1\intern~1\iexplore.exe
c:\progra~1\intern~1\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/n...en/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.prejyncqvfolvbyggaiaut.ne...wJaBnSFlo.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/n...en/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Startpagina = file:///C:/Program%20Files/Onlinedirect/Portal/portal.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
R3 - URLSearchHook: (no name) - _{1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AME_CSA] rundll32 amecsa.cpl,RUN_DLL
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] DSLAGENT.EXE USB
O4 - HKLM\..\Run: [Microsoft Windows DLL Services Configuration] windir32.exe
O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [vidctrl] C:\WINDOWS\system32\vidctrl\vidctrl.exe
O4 - HKLM\..\Run: [Microsoft Update 64 BIT] winman32.exe
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [fork program idle beep] C:\Documents and Settings\All Users\Application Data\Intraoneforkprogram\biaslink.exe
O4 - HKLM\..\Run: [System service62] C:\WINDOWS\etb\pokapoka62.exe
O4 - HKLM\..\RunServices: [Microsoft Windows DLL Services Configuration] windir32.exe
O4 - HKLM\..\RunServices: [Microsoft Update 64 BIT] winman32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Wave Corn] C:\DOCUME~1\HERMAN~1\APPLIC~1\CHINBA~1\BlehAtom.exe
O4 - HKCU\..\Run: [Microsoft Windows DLL Services Configuration] windir32.exe
O4 - HKCU\..\Run: [services32] C:\Program Files\Common Files\Windows\mc-58-12-0000080.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O8 - Extra context menu item: Download All Links with IDM - C:\PROGRA~1\INTERN~2\IEGetAll.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Besturing) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {970BF476-3CF2-4572-9EF9-4479E1591DB8} (VacPro.belgio_ver3) - http://www.advnt01.com/dialer/belgio_ver3.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab
O16 - DPF: {C9A703E2-3145-11D8-813C-005022E14DE2} (Installer Class) - http://www.looknmeet.be:8080/lnm_v4/...tInstaller.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FFBB6E86-9905-4297-9BF3-85E4A3AE1DE4}: NameServer = 195.238.2.21 195.238.2.22
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: iPod-service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

RELEVANCY SCORE 200
Preferred Solution: res:shdoclc.dll/dnserror.htm

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: res:shdoclc.dll/dnserror.htm

Hi and Welcome to TSF

Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running. Ad-Aware? SE Personal Edition
Spybot Search & Destroy
CWShredder

Also make sure you are using the the latest version (1.99.1) of HijackThis and it's installed in it's own folder on the root drive. (C:\HJT)

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible.
Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and check the box for Turn OFF System Restore and make sure it?s NOT checked. We want system restore ON and monitoring your current hard drive. Once your clean we will turn this off and then back on to remove the infection from the restore folder and create a clean restore point.

STEP 1
=========================

Please download LQfix batch here:
http://www.downloads.subratam.org/LQfix.zip
Unzip it to the desktop but do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml


Once in Safe Mode, please run LQfix.bat. When finished, restart your computer in normal mode and then proceed below.

STEP 2
===========================


Download and install CleanUp! but do not run it yet.

*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.

Download, install, and update Ewido Security SuiteInstall ewido security suite
Launch ewido, there should be a big E icon on your desktop, double-click it.
The program will prompt you to update click the OK button
The program will now go to the main screen
You will need to update ewido to the latest definition files.On the left hand side of the main screen click update
Click on Start
The update will start and a progress bar will show the updates being installed.
After the updates are installed, exit Ewido


Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Open add/remove programs and remove the following IF listed.

SurfAccuracy
Media Gateway
Onlinedirect
MessengerPlus3


Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one IF they are still listed (they shouldn't be but make sure)

C:\WINDOWS\system32\windir32.exe
C:\Program Files\SurfAccuracy\SAcc.exe
C:\WINDOWS\system32\vidctrl\vidctrl.exe
C:\WINDOWS\system32\winman32.exe
C:\WINDOWS\etb\pokapoka62.exe
C:\WINDOWS\system32\windir32.exe
C:\Program Files\Common Files\Windows\services32.exe
C:\ppps.exe

Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.prejyncqvfolvbyggaiaut.n...FwJaBnSFlo.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Startpagina = file:///C:/Program%20Files/Onlinedirect/Portal/portal.html
R3 - URLSearchHook: (no name) - _{1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
O4 - HKLM\..\Run: [Microsoft Windows DLL Services Configuration] windir32.exe
O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [vidctrl] C:\WINDOWS\system32\vidctrl\vidctrl.exe
O4 - HKLM\..\Run: [Microsoft Update 64 BIT] winman32.exe
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [fork program idle beep] C:\Documents and Settings\All Users\Application Data\Intraoneforkprogram\biaslink.exe
O4 - HKLM\..\Run: [System service62] C:\WINDOWS\etb\pokapoka62.exe
O4 - HKLM\..\RunServices: [Microsoft Windows DLL Services Configuration] windir32.exe
O4 - HKLM\..\RunServices: [Microsoft Update 64 BIT] winman32.exe
O4 - HKCU\..\Run: [Wave Corn] C:\DOCUME~1\HERMAN~1\APPLIC~1\CHINBA~1\BlehAtom.ex e
O4 - HKCU\..\Run: [Microsoft Windows DLL Services Configuration] windir32.exe
O4 - HKCU\..\Run: [services32] C:\Program Files\Common Files\Windows\mc-58-12-0000080.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.ht m (file missing) (HKCU)

Delete the following Files/Folders in RED (delete folders if no filename is specified or if they are highlighted in RED) according to their directory (If you can't find them...do a search for them?make sure you have search hidden files, folders, sub directory?s ect enabled if it apply?s to your OS)


C:\WINDOWS\system32\windir32.exe
C:\Program Files\SurfAccuracy\SAcc.exe
C:\WINDOWS\system32\vidctrl\vidctrl.exe
C:\WINDOWS\system32\winman32.exe
C:\WINDOWS\etb\pokapoka62.exe
C:\Program Files\Common Files\Windows\services32.exe
C:\ppps.exe
C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm
C:\DOCUME~1\HERMAN~1\APPLIC~1\CHINBA~1\BlehAtom.exe
C:\Documents and Settings\All Users\Application Data\Intraoneforkprogram\biaslink.exe
C:\Program Files\Media Gateway\MediaGateway.exe
C:\ProgramFiles\Onlinedirect\Portal\portal.html

Run Ewido:Click [Scanner]
Click [Complete System Scan] to begin scanning.
Click [OK] when prompted to clean files
With the first file it prompts to clean, select the option - "Perform action on all infections" - & choose clean and click [OK].
Once finished, click the [Save report] button
Save the report to your desktop
Close Ewido

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:Empty Recycle Bins
Delete Cookies
Delete Prefetch files
[X]Scan local drives for temporary files (Please uncheck this option)
Cleanup! All Users
Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted

Once back to normal mode...

Please run an online scan at http://www.pandasoftware.com/actives..._principal.htm
and save the activescan log. Then post that log in your next post along with the others.

So I need......

Hijackthis log
Ewido scan log
Panda scan log

Read other 1 answers
RELEVANCY SCORE 76.4

hello whenever I open up IE7 I get a res://shdoclc.dll/dnserror.htm# error that is in front of my homepage web address. What do I do to fix this?

A:res://shdoclc.dll/dnserror.htm# Help Please

First off, please dont post two threads for the same topic

Seocondly, welcome to the forums

thirdly: Try Downloading Mozzila Fire Fox and go to the homepages site. If the same error occurs then its your homepages server. its either down or offline or somthing.

go here to download mozzila

http://www.mozzila-firefox.com/

Read other 19 answers
RELEVANCY SCORE 76.4

What would I do to fix this problem?

A:res://shdoclc.dll/dnserror.htm# Help

Welcome to the Tech Support Forums. Since it has been a few days, please post the two text files, main.txt and extra.txt produced by theDeckard's System Scanner (formerly Comboscan) as instructed in IMPORTANT - Read This Before Posting A Log.

Read other 1 answers
RELEVANCY SCORE 76.4

When i open IE, res://shdoclc.dll/DNSERROR.HTM pops up before my URL.
In a previous forum post, i read that i should use a program called "hijackthis" and copy and paste the scan data. So here it is.
Logfile of HijackThis v1.99.1
Scan saved at 9:01:54 AM, on 7/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\QuickSet.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\OEM02Mon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Speeditup Free\PCCheckup\PCCheckUp.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon... Read more

A:res://shdoclc.dll/DNSERROR.HTM

You should get rid of MyWebSearch. Try to uninstall it. It may not be the problem, but MyWebSearch is considered a hijacker and spyware.

You are running AdAware, make sure it's updated and start it doing a deep scan.

The issue you're experiencing is usually related to a browser hijacker. Continue to search these forums as many posters on here have experienced it. A Google search will turn up many more suggestions.

Read other 2 answers
RELEVANCY SCORE 76.4

shdoclc\dnserror.htm shdoclc\dnserror.htm Can anyone help me with this? I have done almost everything. Has anyone paid for REGCURE 29.95?
shdoclc\dnserror.htm
 

Read other answers
RELEVANCY SCORE 76.4

Is res:shdoclc.dll/dnserror.htm in my IE Web Browser Addy bar a Hi-Jacker??? Well, it's actually my Pops PC. I just cleaned out his PC, got it up and runnin.....again(dont ask)!!! It was workin fine,,,next thing I know its not connecting to a web page!!! I have to go and install Ad-Aware but without downloadin updates will this get fixed that way????

A:res:shdoclc.dll/dnserror.htm

Make sure that the Operating System and Internet Explorer are up-to-date by visiting the Windows Update Site and downloading all of the Critical Updates and Service Packs.

From what I read they are calling that the "garbage string bug". Instead of typing "www.microsoft.com" (no quotes) in the Address bar, you can type "microsoft" (again, no quotes) and hit CTRL+ENTER. This will actually add the "http://www" and ".com" portions of the URL for you automatically. But the interesting thing is that it also bypasses the garbage string bug if you type of bad URL.

Read THIS

Read other 4 answers
RELEVANCY SCORE 76.4

I am having trouble connecting to some web sites and keep getting "The page cannot be displayed" heading. I believe it is mainly when I try to reach a secure site that it won't let me in. In the address bar it reads," res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/dnserror.htm#https://secure.sports-it.com/mysam/?cid=sportscity. Help please, any suggestions. I have a Hijack this log, should I post it?
I am running on Win 95 4.00.950 B. My system properties says I am running internet Explorer 5.5 but when I open IE it reads 5.0?
dvdkc

HJT LogLogfile of HijackThis v1.98.2
Scan saved at 10:18:27 PM, on 12/27/2005
Platform: Windows 95 B (Win9x 4.00.1212)
MSIE: Internet Explorer v5.00 (5.00.2314.1000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\CBA\PDS.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\CBA\XFR.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSGSYS.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\INTEL\LDCMX\LDCMLCHR.EXE
C:\WINDOWS\STARTER.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NSS\SPDSTART.EXE
C:\WINDOWS\SYSTEM\LOADWC.EXE
C:\AMERICA ONLINE 5.0\AOLTRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\AMERICA ONLINE 5.0\WAOL.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\UNZIPPED\HIJACKTHIS1982\HIJACKTHIS.EXE... Read more

A:SHDOCLC.DLL/dnserror

Hi there,

Rarely see logs with Windows 95.

Get the latest version of Hijack This here: http://thespykiller.co.uk/files/hijackthis_sfx.exe

Let it extract to C:\Program Files
Rerun it from there and post a new log please.
 

Read other 2 answers
RELEVANCY SCORE 76.4

Can anyone help me with this problem? I cannot acces the internet at all on my main pc and this error message is diaplayed. I can download email, just cant access internet at all!! We have a dlink router and this laptop is not affected at all. Help would be much appreciated.
 

Read other answers
RELEVANCY SCORE 76.4

I am running AOL 8.0 plus on Windows XP system. When I log in I can get to my mail and can view any aol site within; however when I type in any web address I get the message web page can not be displayed and the following appears in address line:

res://c:windows\system32\shdoclc.dll/dnserror.htm

This problem started happening after my nephew installed Yahoo messenger. I have uninstalled Yahoo messenger & reloaded the AOL software.

Any ideas on how to fix this?
 

A:shdoclc.dll/dnserror.htm

Read other 7 answers
RELEVANCY SCORE 76.4

ok, i have this stupid shdoclc.dll /dnserror AGAIN.

I've seen this before. I've went through all the patches, suggestoins, and fixes for this tool. I posted a similar issue else where on this forum. None of it works. The only thing i havent tried has been reformatting the machine. I really really really dont want to have to do this. This computer is part of a network and an integral part of everyday function for a business. Please help me!! I have tried all suggestions in my other post. and in posts of others. I have downloaded a fix for the tool and still it doesnt work. I also checked microsoft for any help. NONE OF IT HELPED. Please help

Thanks
 

A:SHDOCLC.DLL /dnserror

Read other 6 answers
RELEVANCY SCORE 76.4

How do i get rid of this? res://shdoclc.dll/dnserror.htm#


I've seen this question asked lots of times but never seen a satisfactory reply yet

A:res://shdoclc.dll/dnserror.htm# Help Please

try this

http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx

Read other 1 answers
RELEVANCY SCORE 76.4

Thank you for any help you can off with this HiJack log

Logfile of HijackThis v1.97.7
Scan saved at 8:47:04 PM, on 3/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\WINDOWS\Logi_MwX.Exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\YourWare Solutions\FreeRAM XP Pro1\FreeRAM XP Pro.exe
C:\Program Files\Volumouse\volumouse.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\FastStone Capture\FSCapture.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Fi... Read more

Read other answers
RELEVANCY SCORE 75.6

Hi

For a couple of days now i'm experiencing a problem with my internet browser and internet connection.

I'm using Windows2000. Two days ago my AVG detected a few trojans that unfortunately can't get rid of. These are Generic.LUR , Clicker.FR , Generic.JJR and Agent.EX . At the same time my internet browser version6.00 stopped working. Everytime i'm trying to connect to the internet it shows that it tries to download from C:\WINNT\system32\shdoclc.dll\dnserror.htm and then it just says that the site can not be displayed. Also nothing else connects to the internet. I've tried upgrating my AVG antivirus i've tried to access internet with Yahoo messenger but nothing connects. I also tried and downloaded (using another pc of course) firefox in case it was a fault with internet explorer but firefox doesn't work either. It's like i have no internet connection. I've contacted my internet provider but they say everything is fine with my broadband the problem is from my end.

Also my Ad Aware SE Personal program and my Spybot Search & Destroy don't work. Everytime i try to run them they crush.

I have run HijackThis on my pc and this is the log. I would really appreciate it if you could help me. I really don't want to have to format my pc.

Logfile of HijackThis v1.99.1
Scan saved at 9:42:54 AM, on 1/6/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\... Read more

A:Solved: shdoclc.dll\dnserror.htm

Read other 16 answers
RELEVANCY SCORE 75.6

I am having trouble with using internet explorer 7. Everytime I try to go online I get this error in the URL before the web address. I am using a broadband connection and am using Windows XP. I have tried using many different spyware programs to fix the program such as Ad-aware, Avagas and as well ran WinSockxpfix but all have not fixed the problem. I have now ran HijackThis and it gave me a log. If someone could please look at it and let me know what I should do that would be great. thanks.
Logfile of HijackThis v1.99.1
Scan saved at 11:10:07 PM, on 2/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\SYSTEM32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
F:\Norton\Norton Security\ISSVC.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\WINDOWS\system32\spoolsv.exe
F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
F:\spyware\AVG Anti-Spyware 7.5\guard.exe
F:\CFusion\cfam\program\ccmgr.exe
F:\CFusion\Bin\cfserver.exe
F:\CFusion\cfam\Program\dfp.exe
F:\CFusion\cfam\Program\wsm.exe
F:\CFusion\Bin\cf... Read more

Read other answers
RELEVANCY SCORE 75.6

I have serious problems getting out on internet.
First, only a few pages did not load, no there appear to be no connection.
I have other computers hooked up to the router, they work fine.
Hijack log attached,
 

A:No ie connection, shdoclc.ll/dnserror.htm

Logfile of HijackThis v1.99.1
Scan saved at 19:49:38, on 25.05.2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
D:\Hardware\DVD_RW\InCD\InCDsrv.exe
C:\NVIDIA\NetworkAccessManager\bin\nSvcIp.exe
C:\NVIDIA\NetworkAccessManager\bin\nSvcLog.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\RUNDLL32.EXE
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\QuickTime\qttask.exe
D:\Hardware\DVD_RW\InCD\InCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
D:\Programmer\QuickCam\LogiTray.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\ca.exe
C:\WINNT\system32\internat.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
D:\Programmer\logitech\SetPoint\KEM.exe
D:\Programmer\logitech\SetPoint\KHALMNPR.EXE
D:\Programmer\Wi... Read more

Read other 1 answers
RELEVANCY SCORE 75.6

Please help help..... Suddenly I got this error and can not open any page. I tried a lot of solutions from different expert. But it still does not work. I really desperate !!! I'm using WINDOW XP and DSL modem. Thanks in advance.

Here is my result of Hijack This log file:


Logfile of HijackThis v1.99.0
Scan saved at 11:50:56 PM, on 1/22/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Warez P2P Client\warez.exe
C:\Documents and Settings\thao nguyen phuong\Local Settings\Temporary Internet Files\Content.IE5\MBAFAH6J\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.popupsearches.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.popupsearches.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.popupsearches.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsearches.com/sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsearches.com/sidesearch.html
R0 - HKLM\Software\Microso... Read more

A:shdoclc.dll/dnserror.htm in my IE Web Browser

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Before you do anything else, please create a folder for HijackThis and put it in a permanent folder (like C:\HJT) instead of the Temp folder. This is required because HijackThis will create backups and we don't want them to be deleted.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore... Read more

Read other 3 answers
RELEVANCY SCORE 75.6

I followed the instructions as stated in this thread: http://www.techsupportforums.com/showthread.php?t=32410

I have ran the hijack this program with the analyzer and here is what the analyzer came up with. Could someone please instruct me on what to do now?

===========================================================================================================================
Log was analyzed using HijackThis Analyzer - Updated on 1/7/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.0
Scan saved at 12:00:12 PM, on 1/11/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\Sygate.exe
C:\WINDOWS\System32\taskmngr.exe
C:\WINDOWS\System32\msams.exe
C:\WINDOWS\System32\crsss.exe
C:\WINDOWS\System32\smsss.exe
C:\WINDOWS\System32\windowsmedia.exe
C:\Hijack This\HijackThis.exe

O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll
O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll
O4 - HKLM\..\Run: [Sygate Personal Firewall] Sygate.exe
O4 - HKLM\..\Run: [Windows Network Controller] WinxPupd.exe
O4 - HKLM\..\Run: [Task Manager] tas... Read more

A:Error: res:shdoclc.dll/dnserror.htm

This is not in the correct category.

You posted one in the HijackThis Log Help category already. This duplicate post will be closed. The other thread is at:

http://www.techsupportforum.com/showthread.php?t=33505

Read other 1 answers
RELEVANCY SCORE 75.6

I am having trouble with using internet explorer 7. Everytime I try to go online I get this error in the URL before the web address. I am using a broadband connection and am using Windows XP. I have tried using many different spyware programs to fix the program such as Ad-aware, Avagas and as well ran WinSockxpfix but all have not fixed the problem. I have now ran HijackThis and it gave me a log. If someone could please look at it and let me know what I should do that would be great. thanks.

Logfile of HijackThis v1.99.1
Scan saved at 5:09:55 PM, on 2/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\SYSTEM32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
F:\Norton\Norton Security\ISSVC.exe
F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\WINDOWS\system32\spoolsv.exe
F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
F:\spyware\AVG Anti-Spyware 7.5\guard.exe
F:\CFusion\cfam\program\ccmgr.exe
F:\CFusion\Bin\cfserver.exe
F:\CFusion\cfam\Program\dfp.exe
F:\CFusion\cfam\Program\wsm.exe
F:\CFusion\cfam\Pro... Read more

A:IE7 Error: res://shdoclc.dll/DNSERROR.HTM#

Try disabling your Google Web Accelerator, or browsing without the use of your proxy settings.
 

Read other 3 answers
RELEVANCY SCORE 75.6

Hi

Having trouble connecting to Freeserve Anytime , error message (C:\windows \system\SHDOCLC.DLL/dnserror.htm ) at bottom left of the screen & page not found with no connecting menu on screen.
The only way I can connect is by opening Outlook Express
and then pressing the freeserve icon on my desktop.
or in control panel networking menu & clicking on to the freeserve icon which only connects to the net then I have to press the freeserve icon in the bottom left tray.

I recently installed real player free version, but uninstalled after the above problem.

Windows 98 second E

Hope you can help.

Thank You David.
 

A:dnserror.htm SHDOCLC.Dll ? Net Connection

Read other 12 answers
RELEVANCY SCORE 75.6

how do i remove shdoclc.dll/dnserror.htm ?i try to remove it with spybot,hijack this and it comes back WHY? please help me
 

A:how do i remove shdoclc.dll/dnserror.htm ?

For us to help you please post a Hijackthis log -
Download HiJackThis here: http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Unzip to a convenient permanent folder
For example: C:/HiJackThis/HiJackThis.exe
Double click HijackThis.exe, and hit "Scan with log". Don't fix anything but post the log on here for analysis. (The log can be opened with wordpad)
 

Read other 1 answers
RELEVANCY SCORE 75.6

hi all,

I have a problem with my internet connection. Each time i log on to my internet, my browser will have this error message:

res:shdoclc.dll/dnserror.htm

could anyone out there please help to solve this issue.

many thanks,
vin

A:res:shdoclc.dll/dnserror.htm ERROR

Hi vinzoolander and welcome to TSF,

Since you're having problems accessing the Internet, see if you can get to another computer and burn to a disc, the following:

If you haven't already, download, install, update immediately, then run AdawareSE. Make sure to customize the settings in Ad-aware for better scan results.

Then download, install, update immediately, click on 'Immunize' then click 'Check for Problems'. Spybot S&D.

Have each fix whatever problems they may find.

Then get HijackThis . This program will help us determine if there are any spyware/malware on your computer. Run the scan, save the log, but do not fix anything yet. Many files it finds are harmless, and required for your system to operate.

Post your log in a new thread in the HijackThis Log Help forum. This our dedicated spyware/virus forum. One of the expert analysts there will look over your log and assist you. Please include a brief description of the problem you are having and what you have done to fix it so far.

Read other 1 answers
RELEVANCY SCORE 75.6

Please help help..... Suddenly I got this error and can not open any page. I tried a lot of solutions from different expert. But it still does not work. I really desperate !!! I'm using WINDOW XP and cable modem. Thanks in advance.

Here is my result of Hijack This log file:

Logfile of HijackThis v1.99.0
Scan saved at 10:24:06 AM, on 2/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ACS.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\PROGRA~1\NETGEAR\MEDIAS~1\ImmsService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dla\tfswctrl.exe... Read more

A:shdoclc.dll/dnserror.htm in my IE Web Browser

Hi skasmos and welcome to TSF.

Please do not post your log in someone else's thread. I have split up your post and created a new thread for you.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log f... Read more

Read other 1 answers
RELEVANCY SCORE 75.6

Hi,

Recently my computer has been plagued with spyware, malware, and viruses. The main
problem is the SHDOCLC.DLL/dnserror.htm error. I have also been denied access to
the control panel with a message that says I have to be the admin, which I am. I
have tried running control panel commands from the command prompt, again I get the
same message saying I don't have access and to contact the admin.
I have located 2 spyware/malware programs: printer.exe and shell.exe. i was able
to kill the process tree for shell.exe, and proceeded to locate and delete it. However
when I later started up the computer it reappeared.
When I ran Ad-Aware I came up with the trojan: win32.trojan.agent, which i believe
ad-aware removed, although I don't know how to check this.

I believe the virusses, spyware, etc. was downloaded through bittorrent, which mysteriously
appeared on my computer yesterday.

I have performed a HJT scan and can provide it if anyone needs it.

Any help would be very much appreciated.
Thank you very very much.

tgan
 

Read other answers
RELEVANCY SCORE 75.6

I get res:shdoclc.dll/dnserror.htm after a minute or two in internet explorer. I followed the instructions in the "Read this before you post..."-thread.

Here?s the results from hijackthis and the analyzer. The problemcomputer is about 160 miles from my place so I hope I won?t have to go there and get a new log.

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 15:23:59, on 2005-04-18
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
C:\Program\Norton AntiVirus\navapsvc.exe
C:\Program\Analog Devices\SoundMAX\SMAgent.exe
C:\Program\Norton AntiVirus\SAVScan.exe
C:\Program\Tiscali Bredband\fts.exe
C:\WINDOWS\System32\PDSched.exe
C:\Program\Delade filer\Symantec Shared\ccApp.exe
C:\svchost.exe
C:\WINDOWS\System32\taskgmr.exe
C:\WINDOWS\System32\snlogsvc.exe
C:\Program\Messenger\msmsgs.exe
C:\Program Files\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxySer... Read more

A:res:shdoclc.dll/dnserror.htm problem in IE

Hello and welcome to TSF!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Download CWShredder at http://www.greyknight17.com/spy/CWShredder.exe and run it. Click on 'I Agree' button if you agree with it. Click on 'Fix' (it will automatically fix anything it finds for you) and OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan a... Read more

Read other 1 answers
RELEVANCY SCORE 75.6

I'm getting this message whenever I try going to just about any page, including links. Have you heard this one before?

Thank you for your responses.
 

A:IE Message Res:shdoclc.dll/dnserror.htm

I have run into this before on a win 98 machine and all you had to do was first get the spyware/virus off the machine then delete the winsock and winsock2 keys from the registry restart and re-install tcp/ip protocol and everything was gravy. I have been fighting the same issue on a windows xp pro machine. I can ping any site including other pc's on my lan but cannot browse with any web browser. I have run everything all virus/spyware scan, sfc, netsh, deleted winsock entries, removed all ntwk protocols and services and reinstalled them and still cannot browse. So i feel your pain.
 

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RELEVANCY SCORE 75.6

hey. I'm trying to help my neighbour with his computer. Everytime he starts up ie
he gets the res:shdoclc.dll/dnserror.htm error. I cleaned his computer from spyware and virusses, installed norton internet security and i started up hijackthis. please check this.
.................................................................

Logfile of HijackThis v1.99.1
Scan saved at 2047, on 31-3-2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\System32\khooker.exe
C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
C:\WINDOWS\System32\LXSUPMON.EXE
C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Apps\ActivBoard\nhksrv.exe
C:\PROGR... Read more

A:IE error: res:shdoclc.dll/dnserror.htm . please help!

Hi and Welcome to TSF

He still has a worm in the PC. Also both XP and IE6 need updated with the latest service packs.

Before attacking an adware/spyware problem with hijackthis make sure you have already run ad-aware SE with VX2 add-on cleaner, Spybot Search & Destroy (with updated database) and CWShredder as these programs will clean a lot of the crap out first. All links to programs are in my signature. Ok..on to the log?..


If you have a highspeed connection please Run an online virus scan from TrendMicro Please select the ?autoclean? option when prompted to do so

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also. Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)

O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\elitetry32.exe
O4 - HKCU\..\Run: [Print Driver] SAgent.exe
O4 - HKCU\..\RunServices: [Windows Monitor] winmon.exe
O4 - HKCU\..\RunServices: [Print Driver] SAgent.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no... Read more

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RELEVANCY SCORE 74.8

Ok I have had this problem for awhile now. I can be on for about 15 min or so and I am one that has multiple pages open at once. At some point into my clicking I can only load one or two pages before it locks up and gives me this message in the address bar... res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm I have searched all over for help on this and this is the place I keep getting led too so I hope you can help me. PLease tell me what I need to post and I will come back and do it. Thanks

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RELEVANCY SCORE 74.8

Anyone have a solution to this problem. I have XP running at home and after about 5 minutes on line this is what shows up when I try to change pages or start IE. No email either. If I reboot then I am good for another 5 or 10 minutes.

I have run all the spyware, Adaware, Spy Bot, PC Rescue, Norton to no avail.

Help,

Steve
 

A:res://c:\windows\system32\shdoclc.dll/dnserror.htm

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RELEVANCY SCORE 74.8

Hi

I have a problem with IE. I run XP & IE 6 which has been fine until yesterday, now each time I try to use explorer this message keeps coming up. I can access the internet through other programs and my e-mail is working fine. I have installed and run Spybot, Adaware, CCleaner and just completed a hijack this report. (the results are saved and available for anyone to see). I also run Norton, and have a fairly secure firewall on the router.

We run a small business and have 2 computers networked through a router connected directly to the phone lines. The other computers are fine.

I am fairly computer literate and have spent many hours trying to correct this problem, but I am now at the point of throwing this PC through my window!

Has anyone got some ideas?

A:res://C:\windows\system32\shdoclc.dll/dnserror.htm

It could be a DNS problem.
Goto Start > Run. . . > Type in "cmd" (without the quotes), hit enter or ok.

Type in "ipconfig /all", and look in there besides DNS Servers, if there is not one listed that would be your problem. Tell the results.

(To get out of cmd, just type exit and hit enter)

Read other 5 answers
RELEVANCY SCORE 74.8

Hopefully you can help. My son's laptop no longer has internet access, either on our wireless home network, or directly through the modem. I found numerous viruses using Ad-Aware, Spybot and CounterSpy, and also ran SmitFraudFix. The first indication of a problem was a yellow triangle indicating infection by Networm[email protected] I don't see this anymore, however I do see res://shdoclc.dll/dnserror.htm in the Internet Explorer address bar. I dowloaded Internet Explorer7 to my desktop and loaded it onto the laptop, but this has not fixed the problem. When trying to connect IE will not recognise an IP address. Sorry to be long winded. I look forward to a reply. Thanks.Logfile of HijackThis v1.99.1Scan saved at 8:18:52 PM, on 11/9/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exec:\program files\mcafee.com\agent\mcdetect.exec:\PROGRA~1\mcafee.com\vso\mcshield.exec:\PROGRA~1\mcafee.com\agent\mctskshd.exeC:\PROGRA~1\McAfee.c... Read more

A:[email protected]; Res://shdoclc.dll/dnserror.htm

I fixed the problem. After removing malware etc., McAfee had locked down IE access. Once disabled, everything works finw. Will reinstall or use another program. It is unbelievable how much junk is on your computer that you don't know about. Having checked my own laptop and home computer, I'm glad we had the original problem, so I was made aware of everything else.

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RELEVANCY SCORE 74.8

I Just recently did a system restore, did all my security updates. Whenever i try to open up IE, it says the page cannot be displayed and at the loading bar it says opening page res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm before it says the page cannot be displayed. My home page is google. I will be very happy to get this problem resolved A.S.A.P, i cannot go to any websites.
Thank you, Tyler

A:res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm

We need to know how you connect to the internet first.

Read other 4 answers
RELEVANCY SCORE 74.8

Hey. I found another thread that had this problem:

res://C:\WINDOWS\System32\shdoclc.dll/dnserror.htm

Whenever someone tried to reach a internet site, but someone said to post my log here, so here it is.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:23:40 PM, on 7/14/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\CAPM3RSK.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\CAPM3SWK.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\America Online 9.0a\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAPM3LAK.EXE
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Program Files\Wacom\TabUserW.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Syst... Read more

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RELEVANCY SCORE 74.8

Hi. I keep getting this error when using IE:res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htmI'm not sure how to fix this after browsing some forums. here's the hijack this log. i already ran ewido on my system as well. any help/feedback is greatly appreciated.Logfile of HijackThis v1.99.1Scan saved at 6:04:47 PM, on 12/31/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton Internet Security\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Cisco Systems\VPN Client\cvpnd.exeC:\Program Files\Juniper Networks\Common Files\dsNcService.exeC:\Program Files\ewido\security suite\ewidoctrl.exe... Read more

A:Res://c:\windows\system32\shdoclc.dll/dnserror.htm

any ideas out there? thanks.

Read other 2 answers
RELEVANCY SCORE 74.8

I've researched many solutions for solving this error res://shdoclc.dll/DNSERROR but all seem to involve being able to access websites to download software. This happens on mywindows xp professional but I'm now using my mac which isn't having any trouble accessing websites.

How can I get past the res://shdoclc.dll/DNSERROR so that I can start trying some of the solutions posted?
 

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RELEVANCY SCORE 74.8

I have a problem ,I run XP & IE 6 which has been fine until last week, now each time I try to use explorer this message keeps coming up. I can access the internet through other programs and my e-mail is working fine. I have 2 computers through a router connected directly to the cable. The other computer is fine.

Luckely I've got the second computer

A:c:\WINDOWS\system32\shdoclc.dll/dnserror

You might try going to a command prompt and typing:

ipconfig /flushdns

and pressing enter. See if that helps.

Read other 2 answers
RELEVANCY SCORE 74.8

Of late my Internet Explorer (v.6.0.8.2800.1106 on a 2000 Professional system, if that helps) after a little use will throw up the "cannot find page" with the following message at the bottom where it tells you where the page is headed:

res://C:\WINNT\system32\shdoclc.dll/dnserror.htm...

At times I can use IE for a good long time, and other times I only get about 60-90 seconds of use before it kicks this up. Rebooting the machine clears up the problem...for a while.

I've searched the Microsoft Knowledge Base site to no avail and am hoping someone here can help!
 

A:IE6 repeated shdoclc.dll/dnserror.htm...argggh

jkalayjian said:

Of late my Internet Explorer (v.6.0.8.2800.1106 on a 2000 Professional system, if that helps) after a little use will throw up the "cannot find page" with the following message at the bottom where it tells you where the page is headed:

res://C:\WINNT\system32\shdoclc.dll/dnserror.htm...

At times I can use IE for a good long time, and other times I only get about 60-90 seconds of use before it kicks this up. Rebooting the machine clears up the problem...for a while.

I've searched the Microsoft Knowledge Base site to no avail and am hoping someone here can help!Click to expand...

I am getting error while accessing internet explorer. pls do the needful..

sawan
 

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RELEVANCY SCORE 74.8

res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm
Above error displayed on opening cetain sites. How can I rectify it

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RELEVANCY SCORE 74.8

i've been searching different forums and trying to solve this problem but nothing has been working.

internet explorer wont load web pages on other profiles on this computer, but it works on mine. the message reads res://c:\windows\system\SHDOCLC.DLL/dnserror.htm on the bottom of IE

i hear HijackThis helps out with sloving problem so heres the log from the problem profile

Logfile of HijackThis v1.99.1
Scan saved at 8:45:34 PM, on 11/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\PROGRA~1\3DMouse\3DMouse.EXE
C:\Program Files\WinPortrait\wpctrl.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\PROGRA~1\mcafee.com\agent\mca... Read more

A:Solved: HELP tried everything nothing is working res:SHDOCLC.DLL/dnserror.htm

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RELEVANCY SCORE 74.8

res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm#http://www.mortec.com/links.htm Is the error I get when I type in this site. There have been a few others that had odd encoding but after I checked auto-select they worked. can the encoding files on my pc get corrupted?

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RELEVANCY SCORE 74.8

Can you help me through this??

I'm getting res:shdoclc.dll/dnserror.htm when I open up IE (Version 7), on a desktop with the Windows XP operating system. I can gain access to some websites, but not many. I've run through a number of spyware removal applications (spybot, stopzilla, spy doctor, etc) but this hasn't helped. Also used cws shredder and ran RegCure registry cleaner several times (no luck). I have tried winsockfix, and it seems to do nothing....

Anywho, attached is my HijackThis log for your browsing pleasure ( ). I'd greatly appreciate any help that you can provide...

Logfile of HijackThis v1.99.1
Scan saved at 12:19:45 PM, on 1/31/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE ... Read more

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RELEVANCY SCORE 74.8

Hi, I have been having this problem for a day or two now. I cannot access any websites from my home pc. I have run hijack.this, about buster, s&d , adware, CWS shredder. unfortunately I was unable to save my hijack log. I keep getting a different dll everytime. I removed it from every user on the pc and I deleted it manually also. regardless I keep getting the following message when I open IE6( i am running Windows XP home edition, Earthlink cable internet)
res:// C:\windows\system32\shdoclc.dll/dnserror.htm

If i cant do anything else i am thinking about reinstalling windows just so i wont get this message is there a way to keep my personal files???
Any else would be appreciated. THANKS.
 

A:keep getting res:// C:\windows\system32\shdoclc.dll/dnserror.htm

hi, Please provide these:

I see you have XP Home...
and Earthlink cable connection.
Try the reset button on the back or side of the cable modem....you can do this with pc on or off...in most cases.
Wait for the lights to finish blinking across the modem front and try the connection to IE or other browser.

You may also do this:

flrman1 said:

Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.
Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click &q... Read more

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RELEVANCY SCORE 74.8

I have used all the "stuff"..computer is real clean now, but still something wrong with my ie-6...set the home page from properties on my desktop, when i click on it i get...C:windows\system\shdoclc.dll/dnserror.htm...then my home page is set to "blank"....i have used spybot...cwshredder...and here is my hijackthis:

Logfile of HijackThis v1.97.3
Scan saved at 12:29:42 PM, on 6/16/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\PLAXO\1.4.2.25\INSTALLSTUB.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\WINDOWS\SYSTEM\ISKCOPYD.EXE
D:\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.105/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.31.79.105/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.31.79.105/search.php
R1 - HKLM\Software\Microsoft\Internet Expl... Read more

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RELEVANCY SCORE 74.8

I cannot access the internet via internet explorer. I always get "this page cannot be displayed" and at the bottom of the screen it reads "res://c:\windows\system32\shdoclc.dll\dnserror/htm "

I tried to fix it using Webroot, Sbyware blocker which removed some spyware programs, but I still have the same problem. I can use Outlook Express to check my email, but just not Internet Explorer. Can anyone help?
 

A:Internet Explorer shdoclc.dll/dnserror.htm

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RELEVANCY SCORE 73.6

Does anyone know how to fix this error I keep getting. I can be on line for 10 to 20 minutes then I just lose my ability to be on line. You get "page not found". I simply reboot and then it appears to clear for another 10 to 20 minuntes. I am on Verizon DSL and my connection is fine. I have XP service pack 2 installed with all patches updated. I read somewhere it might be a Norton issue so I have completey uninstalled NAV and NIS to see if that solved the problem. No help. I have Ad Aware, Spy Bot and the new MS Spyware beta all running with no spy problems. My system appears to run fine but really frustrating to have to reboot every 20 minutes to be on line.

I really appreciate any help or adivse or direction someone can steer me to.

Thanks, Steve

A:[resolved] res://c:\windows\system32\shdoclc.dll/dnserror.htm

What about an antivirus program? Try the online scan below and see if you find anything.

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RELEVANCY SCORE 73.6

Hello Everyone,
My problem started last night. Whenever i try to open a page in IE 7.0 i get a "cannot find server" page and this appears in the adress box:
res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm#INSET_PAGE_ADRESS_I_WAS_TRYING_TO_VIEW

i have tried START> RUN> type: CMD>type: ipconfig/flushdns
no luck.

i also tried simply deleting shdoclc.dll from the system32 folder, but it keeps returning. i've also tried renamign the file, this didnt work either.

google and tech support forums are the only sites that work for some reason...

thank you to anybody that can help!
 

A:IE error message: system32\shdoclc.dll/dnserror.htm

i have also run spybot, adaware and i have norton and mcaffe installed
 

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RELEVANCY SCORE 73.6

After about 2 mins max my computer always loses it's connection with websites and gives me the error message: system32\shdoclc.dll/dnserror.htm. I have a second computer that I change out with this one and that second always works without a problem. I run XP Professional and the problem can be abated for about 30 mins if I boot in Safe Mode. Can anyone help. HiJackThis Log follows:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:07:57 AM, on 12/3/2009
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\rps.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
C:\Program Files\Trend Micro\HijackTh... Read more

A:System32\shdoclc.dll/dnserror.htm, Posting HiJackThis Log

Hello and welcome to TSF.

HijackThis is no longer used as the initial analysis tool in this forum.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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