Over 1 million tech questions and answers.

Terrible FPS

Q: Terrible FPS

Okay, so I've been having problems with my FPS in games even as old as Half-Life 2/Garry's Mod. I've gone through every troubleshooting step possible with my video card, and nothing seems to be wrong with it. I have almost no background applications running (under my username). I even had my friend bring over his video card (which is the same model, and works fine for him) to test it out and I didn't have any increase in FPS with his either. I was going to get around to reformatting my hdd and doing a clean install of Windows 7, and now I think I'll do it even sooner, now that this is happening. I have asked a few friends, and they have no clue what is going on. Some are even very experienced with hardware. Short of taking my rig to my local PC store to get diagnostics run for $80, I don't know what to do.

DxDiag is attached.

Please help

Preferred Solution: Terrible FPS

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Terrible FPS

Read other 16 answers

Okay so yesterday I downloaded something, it turned out to be fake. But that wasn't all I logged into my runescape account and somehow they manually turned off my computer and went on my account and stole everything, but that's not the problem.

I had Microsoft Security Essentials and it didn't do anything. I got alot of help after that, people told me I had a rat and they told me to download malwarebytes and AVG. I did that, it said I removed everything but I'm not so sure. How can I be SURE that everything is gone?

A:Need help removing this terrible, terrible thing.

Hello,I think we should look at a log or two. Reboot into Safe Mode with Networking How to enter safe mode(XP/Vista)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode with Networking using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. >>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or if the tool does not run, please let me know in your next replyDo not reboot your computer after running rki... Read more

Read other 1 answers

Straight Forward, my internet it terrible,
we use sky broadband and we pay for 15mbs or 25mbs, I don't know which one but the speeds I am getting is nowhere near even 15mbs
Please see attached for the internet speedtests...
My room is the furthest in the house and only has one plug in the whole room (I cannot use ethernet because it needs its own socket) which my computer is using
So I have a netgear wireless adapter, nearly all the time my internet is 1.5 ish mb but sometimes it goes basically to 0, the thing which is weird is how my phone
gets 10mbs as you will see in attached but the computer (at this moment in time) it getting nothing, is there any way to increase the speed and I will try anything anyone asks
because I cannot do anything with this internet, even when it is at its best at 1.5..

A:Terrible, Terrible Internet Speeds

Not my IP by the way

Read other 6 answers

I apologize, but you will most likely first notice how long this opening post is. I've dealt with BSOD for quite a while now and I've decided to search for help.. So, I've come to you guys. I've done a lot of research on the problem so I'll throw out some of my ideas.

The Problem:
I can't seem to play semi-graphic intensive video games for no longer than 15 minutes (games such as Counter-strike:source, BF2, Half-life 2 etc). My computer will freeze momentarily, go black, and then proceed to the Blue screen. It used to be that I would recieve an "IRQ not less than or equal" error, but now my BSOD crashes remain just blue, no error codes, 'nuttin'. Now, when I play less intensive graphic games such as regular Counter-strike 1.6, I can go for a few hours before it crashes.

Some Ideas
Because my computer seems to do a bit better on less graphic intense games, I'm wondering whether it may be a heat issue. More stress = more heat = less time till BSOD? I'm not sure, I'm not a computer guru, but I know a little.
Here are my temps: CPU 51C/123F (55-57C under stress)
MB 34C/93F

I did some research, and I learned maybe that power could play a part in problems with BSOD? My PS is one that came with my computer case and I believe it is 350w. It's not the greatest in the world. Idk if i could be gettin too little power and the games may cause it to crash.
He... Read more

A:The terrible terrible BSOD... help appreciated

Hi Ben,

Take a look on the side of your power supply and tell us the brand name, wattage, and how many amps on each rail. That should help because you have some things on your power supply that don't seem quite correct.

Also, just for kicks, download this free program and tell us the temps, the voltages, and the fan speeds. That should help:

SensorView Pro


Read other 7 answers

Hello experts and fellow Windows 8 users,

I am running the Windows 8 OS and currently having terrible mouse lag. My mouse will run fine for about 20 seconds-ish and then stall for a good 1-2 seconds. This can be incredibly annoying, especially when I am in my gaming mode (sc2 shout out). Any idea as to how to fix this? I use duel monitors and have tried reverting back to one, didn't fix anything, all drivers are up to date, and I have also searched the internet for numerous answers. None seem to work so far.

Mouse specs:
Wireless USB mouse, Logitech LAZER. I know it is for fact not the batteries as I have replaced them 2x to see if that was the case, and also, buying a new mouse did not resolve my problem.

Any and all help is appreciated and thank you good people for helping out!

PS: How common is this problem w/ w8, im hearing other people have similar problems?

Read other answers

So, I'm the kinda guy thats good at alot of things on the computer, EXCEPT internet things.
I'm fairly worthless when it comes to that. But i have a question, my family and I share a wireless DSL network through an Apple Airport Extreme router, and then it connects to the little Apple receiver box which then is wired up to my computer. My computer has an Intel Pro/1000 MT network connection.
I was wondering, are these two a good match up? because my internet right now, is HORRIBLE. Sometimes it's even worse than dial up (56k steaming videos are choppy and slow download). So i was wondering if there is anything i can do to fix this.

A:Terrible DSL....

Clean your computer, get rid of those unwanted files and programs.

Read other 3 answers

hello all, im a first time poster on this forum, and i have a major problem. I have been getting pop ups for the last month now, and they are eaisley the most annoying thing i have ever come across. I have installed several free programs, none of which have worked. If anyone has any solution please help, if not, i guess i need to look into "wiping" my computer, eh?

A:terrible pop ups

Look over the First Steps at Removing Malware , then post whatever logs you get from that process in the Security Center

Read other 3 answers

First, thank you to anyone who can help at this point, as all homegrown efforts have been exhausted and have only seemed to make things worse. I fear that my PC has contracted some sort of downloading virus that allows things to implant themselves onto my computer's c: drive and run their devastating courses. I have downloaded and run McAfee, Ewido, Ad Aware and other spyware/adware/malware programs that I think helped track down some of the resulting issues, but none have identified the original problem. My searches have led me down several threads that lead me to believe that more than one thing is plaguing me. Attached is my HiJack This log: Logfile of HijackThis v1.99.1 Scan saved at 6:24:32 PM, on 5/23/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe C:\Program Files\Dell\Media Experience\PCMService.exe... Read more

A:Something Terrible

Hello rpateltucson,Welcome to Bleeping Computer You've got quite a mess here, and it will be a challenge, but we'll come out on top! Before beginning, you may want to save these instructions to Notepad or print them out for easier reference.Please download Brute Force Uninstaller.Unzip it to it?s own folder (c:\BFU)RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra Remover. Save it in the folder you made earlier (c:\BFU).Open My Computer and navigate to the c:\BFU folder. Start the Brute Force Uninstaller by doubleclicking BFU.exeIn the scriptline to execute field copy and paste c:\bfu\alcanshorty.bfuPress execute and let it do it?s job.Wait for the complete script execution box to pop up and press OK.Press exit to terminate the BFU program.Please enable viewing of hidden files as follows:1) Go to My Computer, and click on the "Tools" menu2) Click "Folder options"3) Select the "View" tab4) Make sure "Show hidden files and folders" is selected5) Make sure "Hide extensions for known file types" is unchecked6) Make sure "Hide protected operating system files (recommended)" is uncheckedRestart your computer, and tap the F8 key on your keyboard. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again. Using the arrow keys on the... Read more

Read other 5 answers

I am having trouble with my windows and the 3 questions that I need answering are as follows.

1. When i try to open my C drive it tells me it cant find the script file sowar.vbs.

2. When I push ctrl, alt, del my task manager is greyed out.

Is there anyone who can help me?

A:Terrible two

1: http://www.bleepingcomputer.com/forums/t/153949/sowarvbs/2: I read this online, It could be your group policy settings. Try this:Start > Run, Type "gpedit.msc", then go User Configuration > Administrative Templates > System > Ctrl + Alt + Del Options. Set Remove Task Manager to Disabled

Read other 2 answers

hi, for a while now i've been having a big problem with pop-ups. they appear one after the other as i close them and sometimes after having to close so many of them it causes my aol to just kick me off. i've also noticed that several times a screen pops up letting me know that something is being downloaded and i cant cancel it.

what can i do to get rid of all these annoying pop-ups???

A:Terrible Pop-Ups

If you have Hijack This go ahead and post a log. If not download it from the link below to the desktop. Click on the icon and let it automatically install itself to the C:\Program Files folder. Open it up then run a scan and save a log.

Hijack This:

Read other 3 answers

So I recently upgraded my build to a 150 gig raptor hard drive and a EVGA 8800 GT 512 mb super clocked edition video card. My motherboard is a Asus M2N32-Sli premium vista edition, my CPU is an AMD dual core 5200 athlon 64 x2 clocked at 2.6 ghz. I have 2 gigs of ram and i believe it is DDR2 800. But my question is, when I play a game I get terrible Frames per second. For example, when I play WoW I should be getting more than 60 fps but instead i get half of that. Any type of help would be appreciated, so that i don't spend any more money to play certain games.

A:Getting terrible FPS

it would be good if u could put the rest of u're system specs up so we know what u have. the video card is definitely needed.

Read other 3 answers

Whatever you do, do not EVER EVER EVER purchase a Lenovo computer. We purchased one a few months ago. Within a very short time the motherboard failed. No big deal, right? These things happen with computers. Imagine my surprise when I found that even though we had purchased the warranty, we had to pay $50 to ship it in for repair. 2 months (yes, TWO MONTHS) later the laptop was returned. I powered it on to set it back up and SURPRISE! it did not work. Called support, ran tests. Oops. They forgot to include the hard drive..... Graciously they indicated I do not have to pay another $50 to ship it back - they will ship me a box in 3 or 4 days and then they will let me know in a couple of weeks how long it will take to return the computer to me. If I had money I would turn this thing into a boat anchor and buy an HP, which is what I should have done to begin with....

Read other answers


I run a small webpage (www.votomsonline.com), and a few days ago I ran into a problem. I had updated the site just a bit with some unimportant info, then gone out of the house. When I came back I could no longer access the site at www.votomsonline.com. I could get there (and still can) if I leave the "www." part out. I've tried Opera6.04, Opera7, IE6, and Netscape7. In opera and IE I get the typical "not found" messages... however in netscape it says "The connection was refused when attempting to contact www.votomsonline.com.". This computer also shares its internet connection (cable modem) with another PC in my home... that PC also cannot access the site when "www." is placed in front of it

I am the only person having this problem. Everyone else can access the site normally. Tech support from both the host and domain provider haven't been able to help (the domain provider says the problem must be with the host and the host says the problem must be on "my end"), and I'm starting to pull my hair out! Any help or insight would be GREATLY appreciated.


A:Terrible www problem!

I can get to it both ways.

?. Does it matter? As long as the users can get to it fine with the usual www.?

You're trying to get to it from an internal network? Could simply be a DNS issue. I'm a little rusty on my DNS (Domain Name Service) but I believe the WWW is almost the highest part - it's the highest that most of us deal with. There is an implied "." before the WWW that is "root" but no one uses that except DNS gurus.

Do you have your own DNS server or do you use your ISP's? On a 2000 or XP box, you could run NSLOOKUP and test the look ability of the DNS server to get to www.vol.....com.

Lookup how to's on the 'net for using NSLOOKUP. Or you can also type a "?" and get a list of commands wonce your're in it.

Read other 2 answers

I recently got a trojan that enbedded itself into my windows. i have a brand new antivirus software to remove it but i cannon install because it says my Microsoft windows installer is out of date. the trojanb has blocked my internet access from that computer so i cannot update it. i am using my second desktop to write this and i have downloaded the update to a flah drive and try installing it but it tells me it cannot verify the integrity of my update.inf. then ask if i have a cryptographics program??? how do i fix the issue so i can install my antivirus? Please help.

Thank you
M.D Wayne

A:Terrible trojan

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Read other 1 answers

HP laptop experiencing severe performance issues, running Vista home premium SP2 with:
DualCore AMD Turion X2 RM-70, 2Ghz
NVIDIA GeForce 8200M G (256 MB)

Running very little but the MS essentials and drivers, even with anti-virus turned off, experiencing CPU usage overload by simple applications.
For example, currently running a call on skype, and the CPU usage is nearing 95%. The main CPU users are skype, audiodg, and taskmg (since i'm using it to monitor the performance). It fluctuates from around 40% to 100% when nothing else is being done. Even the minimal load on the system causes tremendous drop in performance. Running new or old games with recommended system requirements way below the characteristics of this one, I experience severe lag and terrible framerate. Even half life 1 is lagging!

I tried going through msconfig startup and services in attempt to get rid of anything unnecessary but only the bare minimum is now running. Also the audio and video drivers were updated, that too did not lead to a visible performance increase.

What may be the cause of this?

Thank you.

A:Terrible performance

I'd get the mfr to do the brain work, since your PC is still under warranty.

But you can install freeware Hijackthis, generate the diagnostic file and post the file at any one of the sites that specialize in the use of that app. Some computer wizard will soon identify the culprit.

Did you check the itemized memory usage under "Processes" tab in Task Manager...see if anything is gobbling up resources? You might get lucky and find a simple change in "Services" will fix the problem.

If I remember correctly, WinAudit (freeware) does a much better job of showing what is running on your system than Task Manager, and no installation is required (run WinAudit from Desktop or a thumb drive). MSConfig is a bare-bones program.

Another option is to restore your PC to the earliest date listed: you can always undo the restoration.

Yet another option is to enter BIOS, make a note of your settings, and then revert to the default settings. If that does not remedy the problem, follow the manual to optimize your BIOS.

As a last resort, you can back up your personal files, tap F11 during bootup, and follow the system prompts to restore your PC to factory condition. Unfortunately all the demo crapware will be reloaded in that case. But it may be worth it to get your 'puter running fast again. Sometimes the latter option is quicker than repair as there always seems to be a never ending "one more thing you can try."

Good luck

Read other 1 answers

Logfile of HijackThis v1.99.1Scan saved at 2:57:16 PM, on 1/10/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\TPSrv.exeC:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\pavsrv51.exeC:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\AVENGINE.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\apvxdwin.exec:\program files\panda software\panda antivirus + firewall 2007\firewall\PNMSRV.EXEC:\WINDOWS\system32\WgaTray.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Java\jre1.5.0_10\bin\jusched.exeC:\WINDOWS\system32\igfxtray.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\RunDll32.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\QuickTime\qttask.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\MSN Messenger\MsnMsgr.ExeC:\PROGRA~... Read more

A:Terrible Performance

I haven't done anything to my computer other than loading the initial software for a program called E-Trends(I know, I know...stupid).But recently the computer has been very slow, and programs/web pages have been delayed or stalling.Logfile of HijackThis v1.99.1Scan saved at 4:51:09 PM, on 1/13/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\WINDOWS\system32\cisvc.exeC:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Trend Micro\Antivirus\Tmntsrv.exeC:\Program Files\Trend Micro\Antivirus\tmproxy.exeC:\Program Files\Webroot\Spy Sweeper\SpySweeper.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Trend Micro\Antivirus\pccguide.exeC:\Program Files\Trend Micro\Antivirus\PCClient.exeC:\Program Files\... Read more

Read other 2 answers

like a loud "RMMMMMMM" most likely overheating (PC is on 24/7) so any ideas on how to solve this. (not being turn it off)

Also any ideas on what parts to upgrade/replace to have your PC on 24/7 without it overheating so bad? (i.e. Case fan, new case.. etc etc)

A:A terrible noise..

Read other 9 answers

My KASPERsky I.S.6 sends Anti-dialer advice but doesn't see the dialer during the computer scan and doesn't kill it.Lavasoft Ad-Aware SE Personal, SUPERAntiSpyware, BitDefender don?t detect itLogfile of Trend Micro HijackThis v2.0.2Scan saved at 13:00, on 2008-02-27Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS.0\System32\smss.exeC:\WINDOWS.0\system32\winlogon.exeC:\WINDOWS.0\system32\services.exeC:\WINDOWS.0\system32\lsass.exeC:\WINDOWS.0\system32\Ati2evxx.exeC:\WINDOWS.0\system32\svchost.exeC:\WINDOWS.0\System32\svchost.exeC:\WINDOWS.0\system32\spoolsv.exeC:\Programmi\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exeC:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exeC:\WINDOWS.0\system32\svchost.exeC:\WINDOWS.0\system32\Ati2evxx.exeC:\WINDOWS.0\Explorer.EXEC:\WINDOWS.0\system32\NeroCheck.exeC:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\WINDOWS.0\system32\RunDll32.exeC:\Programmi\DAP\DAP.EXEC:\Programmi\Java\jre1.5.0_11\bin\jusched.exeC:\Programmi\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exeC:\Programmi\Samsung\Samsun... Read more

A:Terrible Dialer

Hello magoldin,Welcome to Bleeping Computer I don't see a dialer in that log either. Maybe it's in System Restore.Click Start Menu > Run > type (or copy and paste)%SystemRoot%\System32\restore\rstrui.exePress OK. Choose Create a Restore Point then click Next. Name it ( something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.Next goto Start Menu > Run > typecleanmgrClick OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.Please print these instructions or copy them to Notepad (or another word processor), and save it for easier reference. This is because we will be in Safe Mode during the fix and you won?t be able to access the Internet to view these instructions.Please download AVG Anti-Spyware Free Edition and save that file to your desktop.This is a 30-day trial of the program -- This means that after 30 days the "background guard" protection will be de-activated. However, this version can continue to be manually updated and used as an on-de... Read more

Read other 4 answers

I posted a thread a day ago and it was totally iggnored. All I asked for was a totally idoit proof explaination of how to set up a playstation emulater.Epsxe is what its called.

A:These Fourms Are Terrible

Read other 9 answers

Should I avoid it if possible?

A:Is VISTA Terrible?

Read other 16 answers

So yesterday I installed an additional 500 gb hd successfully and started putting stuff onto it. I backed up my music and put setup files that I usually need onto it as well. Then I got the BSOD. I installed a fresh copy of XP and noticed that my 500 GB hard drive wasn't showing up. Instead I saw two partitions of my 120 GB hard drive and another 127 gb partition. I don't know what's going on. My computer detects the hard drive under device manager but only shows those three partitions under disk manager. How do I make the computer see all 500 GB?

A:Terrible Crash!

Have you got SP2 or SP3 installed ?
If not install at least SP2 and you should see the whole 500GB.

Read other 3 answers

Had an svchost.exe hogging cpu while checking processes in
avanced Process Utility and accidentally killed it.

I run XP Pro sp2 on a HP a1100y Asus Grafito mb

Told me "windows needs to close" then blank screen. In system tools I attempted to reactivate said process, then reboot...

Now Win starts - then nothing; blank screen.
Tried "last working" option: nada
Not even safe mode will run. Just a list of driver.sys then frozen..

And I no longer have XP disk <but is legit ver.>

Am I hopeless?

Read other answers

No internet, connected issue on my Wifi network. I called tech support and they wanted to charge a 69 dollar fee. The guy couldn't even speak English.  This is definently an issue with your stupid laptop. It's a 1k dollar laptop, it's not supposed to have any issues!! I WANT A REPLACEMENT OR FIX RIGHT NOW!

Read other answers

I am sorry this will not be helpful. This computer is farily new and I like to think I have kept it clean but its performance lately has been pitiful. I think I have a virus b/c webpages take multiple attempts refreshes to load, startup applications are taking much longer to load, and simple tasks are taking entirely too long.
Please help get my machine healthy again.

A:PCU performance terrible!

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

Read other 6 answers

Hello everyone,

Lately, I've been having issues with advertisement pop-ups opening from Firefox and Internet Explorer. I've done several scans with both Spybot Search & Destroy and Ad-AWare, and although they've found and fixed some adware and spyware files, the pop-ups still keep coming.
Here's my Hijackthis Log:

Logfile of HijackThis v1.99.1
Scan saved at 7:18:04 PM, on 5/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SABSVC.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\SolidPdfService.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Ahead\Lib\... Read more

A:Terrible pop-up problems!!! help...?

Hello seaniesharko and welcome to TSF,

The infection you may have recognizes HijackThis and prevents HJT from reading the registry locations where it resides as well as hiding other infections in those locations. Please download Deckard's System Scanner (DSS) to your Desktop.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review.
DSS automatically runs HijackThis 1.99.1 for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click... Read more

Read other 11 answers

Could not open programs on my computer. Word program and many of the others disappeared. Internet explorer disappeared. Could only get on internet through Google Chrome. Could not use ComboFiX it kept stalling. Had to do a force shutdown. Now I can't get to my desktop. I keep getting the black screen that says safe mode, safe mode with networking, start windows normally, etc. When I click one of them it goes to a faint Window screen, then Dell screen then the black screen over and over again until I force it to shut down. I can't boot from a CD disk or USB stick I made on another computer after going to F2 and F12 to change which disk to boot from. It said invalid disk and the USB stick won't open the files I need. These were the instructions I got from another computer help site. Still not working.  Help

A:Terrible Infection

I will be reporting this topic to staff who deal with unbootable computers. Someone will be with you soon.

Read other 43 answers

HP Pavilion 15z-aw000 CTO V1M95AV I paid extra to have this upgraded to windows 10 pro and to have 12G of RAM.  Out of the box this computer, which should fly, can barely reun anything.  It is considerably slower than the Acer I was replacing that is 8 years old running XP.  It takes a trmendous amount of time to boot.  Forever to open any program, and locks up on almost everything, even the simple stuff that came pre-loaded.  I have read post after post of people with similar problems, yet no answer or even an attempt to answer is replied.  All replies always say it must be old software or bad system settings.  The specs of this system should make it a very high quality unit.  There should be no software or settings issues out of the box.  I have read post after post of others who have the same issue.  When you call HP for help you get a person who barely speaks english that has no idea the difference between a laptop and desktop and make several efforts to sell you service packages.   I bought this with a good discount and it was still $700.00  That is a lot for me

A:Out of box laptop terrible

Well, how can we help you if we do not know what you have. Please provide the model number. Whom did you pay to have it upgraded? Was that a system configuration on HP's website or a third party. And you can save your demands with the Forum. We are fellow end users just trying to help and do not work for HP. So we can discuss your issue without any axe to grind one way or the other so let's get the discussion on that plane. 

Read other 4 answers

Hi everyone,

I'm new to this forum. I found you guys last night while desparately searching for a cure for my computer.

I have a homebuilt Asustek black pearl 2.4 ghz computer with 1 gig of memory.

My CPU is pegged at 100% and has been ever since I loaded up an adaptec cd burning software. The only other thing I remember doing that night was downloading my e-mail which I didn't even open.

I've read a bunch of te related stuff on pegged CPU's but my computer is so bad I can barely get it to respond. I tried to run adware last night with no success. It ran through 10 items in an hour and then froze.

I've tried to boot in safe mode and to the command prompt - the computer can barely list the directories across the screen.

Is there another method to boot up my machine to be able to download and run the programs needed to clean up my mess?

Any help will be greatly appreciated.



A:In a terrible mess

Have you tried opening task manager to "end process" on whatever's using the 100% cpu process?

Does it occur whilst you're in Safe Mode?

Read other 6 answers

Hello guys,

I am just wondering whether can you guys help me to get rid of this pest? I think it's called Razespyware. I am not sure but that's the one that keep popping up. Not to mention a dozen of others. I think i have more than 1 malware cause i remembered i search with spybot before and it returned with 6 identified spware. Help .. I can't seem to get rid of it and worst of all, I CAN'T boot in safe mode. I tried to go in but something like 'mlti//ard ..disk .. dunno what partition' came out instead. I can boot in normally but i can't access another program or another website other than RAZESPYWARE !!!! But luckily for me, i have downloaded HijackThis earlier on and i am posting my log here. Please teach me what to do. Million of thanks in advance :D

Logfile of HijackThis v1.99.1
Scan saved at 7:19:03 AM, on 12/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\... Read more

A:Terrible Malware - I think i got 15 !!?? HELP

Oh my what a mess. Since you have no way to access the net to download programs I'm going to try a manual fix on your hijackthis log and try to get internet access back. If it doesn't work...you'll need to download the tools from another PC and move them to the infected PC and run them.

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible.
Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and check the box for Turn OFF System Restore and make sure it?s NOT checked. We want system restore ON and monitoring your current hard drive. Once your clean we will turn this off and then back on to remove the infection from the restore folder and create a clean restore point.

Open up task manager and KILL the following processes...


Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R0 - HKCU\So... Read more

Read other 19 answers

I've been running 2 CRT monitors on an ATI dual-monitor video card w/64 meg, an IBM 17" and a Samsung 19" SyncMaster. I just got a new GEM 19" LCD monitor, my first LCD, which looks absolutely amazing. So I ditched the IBM and am using the Samsung as my second monitor. The problem is the Samsung CRT looks absolutely terrible, dark and blurry, especially text.

Is this because I'm just looking at it compared to the brightness and clarity of the LCD? Was the CRT always this yucky and I just didn't notice? Or could something be screwy?


A:Solved: CRT looks terrible vs LCD?

Read other 16 answers

This Malware Issue is getting on my nerves, tried alot and nothings workedEverytime i access explorer and go into two folders a pop-up error message comes up stating "Some dangerous viruses detected in your system Microsoft windows xp etc etc" with a yes or no, obviously one would select no, but i'm still brought to a website hxxp://sc.videofreeforonline.com/id/4912933/4/1/ any ideas?heres my Hijackthis LogLogfile of Trend Micro HijackThis v2.0.2Scan saved at 2:46:36 PM, on 11/5/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\WINDOWS\System32\WL... Read more

A:Malware = Terrible

Hi,I see you are running Teatimer.I suggest you to disable it because it can interfere with the changes you'll make on your system.When everything is done and your log is clean again, you can enable it again.If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.How to disable TeaTimer <== click me for instructions.After you disabled Teatimer, download ResetTeaTimer.bat to your desktop. (In case you use Firefox, rightclick the link and choose "save as").Doubleclick ResetTeaTimer.bat and let it run.This will only take a few seconds.Then, * Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:O2 - BHO: Aj.Popa - {BC354443-937D-498B-A792-B6E388CDFCE6} - C:\WINDOWS\system32\dipynxx2.dllO2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll <== not recommended* Click on Fix Checked when finished and exit HijackThis.Make sure your Internet Explorer is closed when you click Fix Checked!Reboot your computer.After reboot, navigate to and delete the following file if still present:C:\WINDOWS\system32\dipynxx2.dllDon't worry if you can't find it anymore.Then scan with HijackThis again and post the log in your next reply.

Read other 8 answers


i just inserted to a computer ATI All In Wonder 9700pro and plugged a new ViewSonic 17' LCD monitor (VA712). I've set the resolution to either 1024 X 768 or 1280 X 1024 and set the colors either to 16bits or 32bits and it looks bad and i mean VERY BAD.

I'm using W2k and i have installed all the latest drivers.

I'm using a dongle because the AIW has only digital input and the monitor is analog

Thanks in Advance

A:the display looks terrible

I've moved you to hardware for more exposure.

I think the dongle is the top suspect here. One thing is for sure, an LCD will look pretty bad unless you run it at it's native resolution. That monitor has a native resolution of 1280x1024, so it's not going to look good at any other resolution. Since you're already tried that setting, I'd suggest you consider testing the monitor on another system to narrow down the issue.

Read other 1 answers

It started about a couple months ago, but I can't play anything in WMP anymore without it sounding really bad. All my MP3's or videos, they'll all have a really scratchy sound quality to them. Its as if the speakers blew and it just outputs really crappy soundquality.

If I play the same files using another program, its perfect.

A:WMP sound is REALLY terrible... with everything

go here and get XP CODEC PACK... should get you going

Read other 1 answers

I have a pair of Razer Moray headphones running through a Razer Lycosa Keybaord which is connected into the back of a PCI sound card. I know a fair bit about computers, but I am no wizard.
My issue is this; when nothing is playing, no sound; I get terrible feedback "buzzing". It is continuous until I move my mouse (Also a Razer, not sure if that matters), when I move the mouse, it turns into a beeping sort of sound. It was funny for the first ten seconds, making buzzing songs moving my mouse, but it is now very frustrating. I have tried several other headphones, some I have plugged straight into the PC; which improves it slightly, but my Moray's are my choice headphones, because they sound fantastic besides this feedback.
If anyone knows what it might be, let me know.

Other attempts at fixing I have tried-
Plugged into motherboard sound; feedback is gone, BUT; I wish to use my soundcard as its sound quality is much greater than my Motherboard. In my opinion at least.
I have tried turning off other programs, including anti-virus for 10 seconds to see if it would remove the feedback, no success.
Unplugged different bits of hardware, mouse, Ext. Hd. etc. No success.

Thanks to anyone who provides assistance!

BTW: I use Foobar2000 for my mediaplayer. Not sure if that makes any difference.

A:Terrible feedback

I use Windows XP Sp3. Forgot to mention that. Computer is a 2.6 AMD duel. 8600GT 1gb. 2gb RAM and a 250gb Harddrive. I can provide more information if anyone needs it.

Read other 1 answers

Hello all, I've had this thing on my computer for about 2 weeks now.
I've ran my anti-virus(Kaspersky) - and it will give me the file name and saying it cannot be removed - I've located the file to my Windows/system32 folder and it's labled

Opnkhaxu.dll ( Readme only, author - s13x ) and it was created april 25th (2008) ( and thats when the problems arrived )

I can't use Mozilla or opera with this virus on my computer, I have to use internet explorer, and even then I can't use Google/yahoo, any search program of any sorts, I've tried (Unlocker.exe) to unlock the file and try and delete it but it's seem to of latched itself onto some important windows file and my computer gives me a warning that a vital component has been closed and needs to restart.

I've looked around but I can't find hijack this to give you guys a log, a link would be very helpful, I saw a link in another board but the hijackthis has been moved and I can't google to find it now. any help would be very appreciated on how to get rid of this thing.

Thanks in Advance for anyone who looks into my problem.

Oh, and any time I use my browser I get popups on anything I click, and sometimes it gives me chain popups and I have to cntrl+alt+delete Iexplorer.exe before it gets too bad.
And sorry if this is the wrong board for this.

A:Terrible Virus... need help :(

Read other 7 answers

Hi all,
Just upgraded to Windows 8 the other night, got Chrome installed and all that and using Chrome right now.
Something that I've noticed that is actually really starting to annoy me is the delay/slow response I get from my internet connection. I'm on WIFI and my router is like 8 feet away. There is a really big difference to Windows 7.
When I load pages there is a noticeable delay from when I click something to when it pops up, to when it actually loads. At worst ~5 seconds. It's worse with any streaming video. There's an annoying, noticeable delay between the page loading and the video starting. When I was on Windows 7 it was pretty much instantaneous, but now it's just really slow. I use Reddit a lot and a good example is even just simply clicking my new mail notification icon. Sometimes it might load up right away, other times it will sit there and I see "sending request" at the bottom and "awaiting response" for several seconds too. This never happened with Windows 7, ever.
Same goes for my actual connection speed as well. I was downloading a game off Steam and it was topping out around 280KBps. Before I changed to Win8 I was getting average 500+ KBps. I'm on DSL so it's not like my connection is shared with anyone else, nor is there anyone else in the home using the connection because I live alone. Same goes for other downloads using SABnzbd etc. My download speeds are just really slow.
I don't know what's up with this but it's really aggrava... Read more

A:WiFi is terrible - please help

Hi Naossoan, welcome to the forums, if you have any security software installed, uninstall that temporarily, reboot and see whether it helps.

Read other 5 answers

I just reinstalled windows, and load all my drivers including new Detonator Driver for my Geforce. Previously to my virus (which is why I reinstalled windows) I was getting over 100fps. Now I am at 15-30fps. Does anyone know why this is happening
Thanks in Advance

A:Terrible Frames Per Second

Read other 16 answers

Greetings. Re: Windows 7
     I have Yahoo for a home page and like read the Sports articles. I take part in the commentary and when I type a comment, there is a long delay between when I hit a key and it appears on the screen. Sometimes I can type numberous letters and then one or two will appear after a long delay and the others don't. Sometimes too, there is a stacato effect between typing and appearance. Also I play on-line games via the Gamesville website and it can start off smooth and soon, things become herky-jerky and very very slow and sometimes freeze. Could the two be related to a common cause? Thank You.

A:Typing Terrible

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

Read other 38 answers

Can you please help me trouble shoot this laptop? It is running horrible.

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Inspiron 5720
System Type x64-based PC
Processor Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A18, 8/23/2013
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.86 GB
Available Physical Memory 4.20 GB
Total Virtual Memory 11.7 GB
Available Virtual Memory 9.92 GB
Page File Space 5.86 GB
Page File C:\pagefile.sys

A:Running terrible

Read other 12 answers

Hello, and thank you for taking the time to read my post.

Basically this battle with my computer started after i installed my new DVD burner and reformatted. I wanted to reformat because i felt my computer could use a good cleaning. When i installed my Dvd Burner i set the jumpers wrong, and my comp freaked, and for about an hour it wouldnt post, and thru the onboard sound, it was saying system failed cpu test. Now, i just uplugged everything and let it sit for about 45 mins, and it was working fine (remeber this was before the format.) After i got everything settled with that, i began to reformat, doing it the windows "long" way but i kept my music and such backed up on a seperate partition. After i formatted, i imediatly installed sp2, and updated and restarted my comp until it was done. I then installed all the necessary software for anti virus and anti spyware.

After all that i installed css, bf2, and need for speed most wanted. Before the reformat i was getting 120fps+ in cs, 80+ in bf2, and about 80-100 in nfs. That is with all settings maxed and AA 2x and AF 4x. Now, i get 40-60 in cs, 30-60 in nfs, and 20-40 in bf2. Now those arent entirely "unplayable" i know, but after having it run silk for 9 months...its a huge change for me, plus i KNOW my hardware should be able to handle it. Here's my system setup...

Thermaltake Tsunami Case
Antec trueblue 480watt psu (rails are plenty good)
Amd 64 3500+ s939 winchester
Asus A8V deluxe
1gb (512x2) du... Read more

A:Terrible fps in all games. *please help*

Read other 8 answers

ok i have a vurtual computer and looking for a really bad antivirus but still works. does not need to be a whole sute just antivirus.

A:looking for a really terrible antivirus

I am confused and intrigued so I have to ask, why do you want a really bad antivirus program?

Read other 12 answers

I just got done building this new custom gaming rig and as of right now I am completely disappointed with the audio quality and I'm simply looking to know if I can do something to fix this. I am running on the MSI P67A-GD65 (Link: Newegg.com - MSI P67A-GD65 &#40;B3&#41; LGA 1155 Intel P67 SATA 6Gb&#47;s USB 3.0 ATX Intel Motherboard) motherboard. I have gone through many driver updates on the board as I am currently using the onboard sound and I have yet to find anything to fix this issue.

I'll give an example of my sound levels. On my previous rig, I was running at 20/100 for my normal sound, and as of right now I'm at 100/100 and still wishing for the sound to simply be a bit louder. My microphone is terrible as well and all of the levels are low.

Simply put, I don't know what else to do. I have done all of the driver updates for the MSI board and everything through Windows Update is completely updated.

If anyone might have a possiblie fix for this, please let me know.


A:New Rig, And Terrible Sound

Have you downloaded the drivers off the realtek site? heres the site page, click the top link and downlaod and install those drivers, if the sound is still low then I feel it could be an issue with the hardware Realtek, I have to warn you that realtek is a Taiwanese company and they don't have european or US servers so it may take a while to download.

Read other 5 answers

Hey guys,
I am using an Acer VN7 791G gaming notebook with:

- Core i5 4210M
- GTX 860M
- 8 gigs of ddr3
- no ssd
- win10 64

My problems:

- Mild slowness in general.
- Constant delay of audio when playing videos, both streams and downloaded videos, movies etc.
- Visual lag spikes ranging from a few miliseconds long to seconds long during said videos, making the movie feel sluggish.
- Games either having very low, unplayable FPS or having, i don't quite know how to describe it really, I guess having some sort of visual lag with "forced" feel to it, not really drops in fps. Call it constant visual delay.
- No exceptions. I can't play any game.


- I have been having this problem for around a year.
- It initially disappeared for around 2-3 months after I disabled Intel(R) Technology Access from the app menu. It randomly started again around 7 months ago.

Possible culprit:

- Both dpc latency checker and latencymon report extremely high levels of dpc latency.
- The problem somewhat eases when I disable the wireless adapter, though does not disappear completely, further suggesting that it is related to dpc latency caused by ndis.sys as reported by latencymon.

What I have tried:

- Possibly everything you can imagine.
- Every. Possible. Thing. found in the internet related to dpc latency issues. From suggestions related to the usage of command prompt, to completely deleting my wireless adapter and reinstalling it with newer drivers... Read more

A:Terrible DPC Latency

DPC latency problems are usually caused by bum drivers. The DPC latency checker should give you a hint where to look (if you have a lot of red bars).

Read other 0 answers

Just now I got a virus which does not allow me to open most programs, run the task manager, has installed some sort of anti-virus software that asks me to buy a registration code, and gives me the the blue screen of death after about five minutes of running windows. Any advice would be greatly appreciated and please don't tell me to reinstall windows as I have an endless amount of files that need to be maintained and nowhere else to put them....

A:Terrible Virus - Can't Do Anything...

Hello and welcome to Bleeping Computer!Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. The bullet the immediate notification bubble. Then press submit.Lets try to boot into Safe Mode to run some scansBUT First, Please download Malwarebytes' Anti-Malware from here:MalwarebytesPlease rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exeDownload this file to your DESKTOP.FROM THEREDouble Click mbam-setup.exe to install the application.* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.* If an update is found, it will download and install the latest version.To Boot into Safe Mode:Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".Once you are into Safe Mode*Open Malwarebytes, by going to the Start Menu -> All Programs ->Malwarebytes Anti-Malware* Once the prog... Read more

Read other 1 answers

It is amazing how hard it to contact ANYONE at HP support.  Unless you want to buy something.  I have a new notebook that is a piece of crap.  I have spent hours on a chat with someone in India, (they tried to help), and I still have the problem.  It is under 8 months old, but they won't replace the darn computer.  The Graphics chip is corrupted.  They remotely studied the problem, but they won't admit the problem.  They also told me that they HAVE to physically see the product in their shop, but they have not sent a box to ship it back to them.  I work on this computer 20 hours a day, yet they "have " to see it for two weeks.  I am so sick of these guys and the lack of support I am ready to MAC.   UGggh. If anyone has any suggestions, or better yet a phone number in the US, I sure would appreiate your help. Thanks, 

Read other answers