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M93z AIO Touch screen stopped working after 8.1 upgrade

Q: M93z AIO Touch screen stopped working after 8.1 upgrade

Brand new AIO, touch screen worked great under Windows 8. Stopped working after upgrade to 8.1. Lenovo phone support of no help. They say, "Reinstall Windows and delete all your data and don't upgrade to 8.1!!!" LOL, really? When my customer said no, they said, we will send a tech out to "REPLACE the SCREEN!!!" LOL Wow!! Problems I've found that keep reverting are:1 - Services, "Touch Keyboard and Handwriting Panel Service" keeps reverting back to "Manual" startup and "not running" after reboots. (after I've changed it to "automatic" )2 - Registry show "HKLM\System\CurrentControlSet\Services\TabletInputServices" Start key keeps reverting back to 3 (manual) after I changed it to 2 (automatic)3 - Under Device Manager, Many hidden Human Interface devices are grayed out as not connected.4 - Customer is not happy and Synnex is out of stock and can't replace it promptly. This is really looking bad for Lenovo. Their phone support hasn't a clue how to fix this problem! Anyone else have this problem? Anyone actually succcessfully fixed this problem? type: 10ACModel: 0011US Thanks!

RELEVANCY SCORE 200
Preferred Solution: M93z AIO Touch screen stopped working after 8.1 upgrade

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A: M93z AIO Touch screen stopped working after 8.1 upgrade

Have had same issue after update of Win 10 - did you find a solution?

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RELEVANCY SCORE 92.8

Touch screen stopped after updating to Windows 10 And I could not get TouchSmart to work again. Can someone help because it looks like HP have just not botherd to update drivers or systems The Laptopis an    ENVY 15" TouchSmart 16gb Ram 4TH Gen i7

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RELEVANCY SCORE 82.8

My Ideapad S415 touch screen has suddenly stopped working.  I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution.  I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.










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A:Ideapad S415 Touch - touch screen stopped working

hi Hersh,
 
Welcome to Lenovo Community Forums!
 
First do a Power Drain 
     (If the battery is removable)
            Remove AC and Battery and hold the power button down for 15 sec.
               Turn the computer back on and see if the Touch capability is now detected under System Properties,
                  If not
         I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
       Lenovo Technical Team
 
Regards
Solid Cruver



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 80

After a Win 10 update my hid compliant touch screen driver is missing from device manager and getting an error 45 not connected when it was there. Now I can't find it in hidden or visible Human Interface Devices at all. Lenovo update and Windows scan can't find it or update it and say I have all the drivers but I clearly don't. Where do I download it and get the Touch interface and functionality back? I've tried many things but no system restore won't even get me back there...

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RELEVANCY SCORE 77.2

I just got my ideapad 110 touch Friday. After using it for awhile and recieving a brief windows 10 update my touch screen quit working. How can i fix this?

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RELEVANCY SCORE 77.2

I have a Dell Latitude 3540 and I use to be able to touch the screen and it would click on what I touched, it's stopped working, can anyone help?
 

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RELEVANCY SCORE 77.2

My HP Pavillion laptop touch screen stopped working several months ago and I have not been able to fix it. I have gone into the device manager as I have seen on other forums and my touch screen didnt even show up under human interfacing. How can I get my touch screen to work again without having to take it in? I am not super tech savvy. I don't recall doing an update before it stopped working.

A:Touch Screen Stopped Working

@cfree2017, welcome to the forum. When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.

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RELEVANCY SCORE 77.2

Hi friends,New to the forum, and I'm hoping someone has a solution for me. I have been having an issue with my touchscreen... it doesn't respond at all. It had been working, and while I don't know exactly when it stopped, it's not working now. I have a Pavillion 15-n023cl, running on up-to-date Windows 10 64-bit. Everything else is working fine...the display is in pristine condition, and there are no cracks, stray lines, scratches, or anything out of the ordinary on the screen that would make me believe it's a screen issue. I've tried just about everything on the forums and on the Internet, including: Cleaned off the screen with a microfiber screen-wipe Restarted the laptop...removed the power cord and battery, tried again...still not workingUpdated all drivers via the HP driver appDid a system restore back to a point where I knew the touch screen had been workingReinstalled AMD drivers and input driversFlashed the bios to the most current versionI've looked in the setup for a setting that would control the touch screenIn Device Manager, under Human Interface Devices, there are only two drivers listed: HID- compliant wireless radio controls and HP Wireless Button Driver. Under Hidden Devices, there is an item HID-compliant touch screen. However, it's grayed out, and right clicking only gives me the options to Update Driver Software, Uninstall, Scan for hardware changes, and Properties. No Enable.   I've tried all of them..including uninstall... Read more

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RELEVANCY SCORE 77.2

I have used my touch screen for 2 years and now it stopped working. I followed the troubleshooting and it actually says in the product description that 'no pen or touch input available for this display'!!!! I haven't done any upgrades or changes, this seems to be out of the blue!

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RELEVANCY SCORE 77.2

My touch screen stopped working about 2 days ago. The computer is updated, I ran the HP support and nothing happened. I ran also 2 tests, those that you can enter using F2. Everything seemed to be fine but it simply doesn't work, no matter if it is in PC or tablet mode. The result is the same. 

A:touch screen stopped working

  Hi @natalia1818, Welcome to the HP Support Community! I read from your posts that you are having an issue with your HP Pavilion 11x360 PC Notebook and the Touchscreen not working correctly. You might need to check that the Touchscreen is enabled on the Notebook. Here is a listing on how to do that: Press the Windows logo key + X.Select Device Manager from the list.Click the little arrow next to Human Interface Devices to expand the list.Click the touch screen driverRight-click, and select enable from the list.Confirm you want to enable. You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook. I suggest at least 4 days ago as it will make sure to catch what changed the settings. When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues. Please let me know how this goes. If this post helps you to resolve the issue you can click the Thumbs up icon to show gratitude! Thanks.

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RELEVANCY SCORE 77.2

I have an HP c2k73ua#aba and the touch screen just stopped working. It does not show up in device manager unless I look for hidden devices. Also in the USB there is an error (unknownUBS device device discriptor reqquest failed) I am not sure if this has anything to do with it.

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RELEVANCY SCORE 77.2

My touch screen stopped working about 2 days ago. The computer is updated, I ran the HP support and nothing happened. I ran also 2 tests, those that you can enter using F2. Everything seemed to be fine but it simply doesn't work, no matter if it is in PC or tablet mode. The result is the same. 

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RELEVANCY SCORE 77.2

Just bought the Samsung All in One PC and the Touch Screen stopped working:

http://www.samsung.com/us/computer/all-in-one-pcs/DP700A3B-A02US

This is new territory for me although I know my way around Windows.

Any assistance on how to get the Touch Screen back on?
 

A:Touch screen stopped working

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RELEVANCY SCORE 77.2

My touch screen stopped working about a year after I bought this computer. Right before it stopped working completely random items started opening on the computer as if there was a phantom clicking on things. I thought it was a virus but none was ever found by many anti-virus scans and nothing else in the computer was harmed. I'm leaning more to thinking that it is a hardware issue. Any help is apprecaited!  Thanks!

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RELEVANCY SCORE 76.4

I've had nothing but problems since my computer updated to windows 10, sadly I missed deadline to go back to windows 8.1. The touch screen barely worked after the update and has stopped working all together now. I've tried all trouble shooting suggested. After trouble shooting tried to call for support only to find out I'd have to pay because my computer is over 12 months old.

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RELEVANCY SCORE 76.4

My touch screen has stopped working and I can see in the device manager that the HID-Compliant Touch Screen controller is greyed out. When I click on it is say: Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Can anyone help me fix this please?Thank you 

A:Touch Screen on Envy TS 4 stopped working

Hi @Monty007, Welcome to the HP Forum! It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More What is your exact model of Envy 4 Sleekbook? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? I understand that  your touchscreen is not responding.  It is listed in Device Manager under HID but it is grayed out with code 45,(Currently, this hardware device is not connected to the computer) . Here is a link that I believe may help with this issue: HP Notebook PCs - Touch Screen Issues (Windows 8) Please let me know the outcome. Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance, let me know and I will gladly do all I can to help. If you wish to say "thanks" for my efforts, click the "Thumbs Up" to give me a Kudos.

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RELEVANCY SCORE 76.4

HP ENVY m6-n012dx Notebook PC My touch screen has worked for 3 years now. I have updated from Windows 7 to 8 to 10. Through all the updates, I have had no issues with the touch screen. Now, all of a sudden with no warning signs, the touch screen is GONE! The notebook appears to not be a touch screen when I know it is. I have looked for the driver, and there is nothing there. I am not having any other problems (i.e. touch pad is fine). HELP! I need the touch screen back!

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RELEVANCY SCORE 76.4

My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language













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A:S410p Touch Screen Stopped Working

hi klawdin,
 
Welcome to Lenovo Community Forums!
 
Open Device Manager and Uninstall all That start with HID- under Human interface devices.
REstart the system and see if that works.
 
Also Perform a Power Drain.
 
Hope this helps
Cheers!





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 76.4

I just got my ideapad 110 touch Friday. After using it for awhile and recieving a brief windows 10 update my touch screen quit working. How can i fix this?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 76.4

before I shut down last night I got update then shut down, OK done that, now when I turned on this morning the touch screen does not work......

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RELEVANCY SCORE 76.4

My touch screen has stopped working and I can see in the device manager that the HID-Compliant Touch Screen controller is greyed out. When I click on it is say: Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Can anyone help me fix this please?Thank you 

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RELEVANCY SCORE 76.4

Last week (after a Windows update?) my Envy touch screen stopped working. I've read the instructions to uninstall / reinstall the drivers; however, in my list of "Human Interface Drivers" there are no drivers related to the touch screen (the only two are HID-compliant wireless radio and wireless button driver, nothing else). So my question - where do I go to FIND and INSTALL the correct driver for the touch screen? I assume that the missing drivers are the problem.  Searching for my laptop model and going to the available drivers, there is nothing there for a touch screen (?). I also tried to perform the UEFI Hardware Diagnostics tests to detect problems with the touch screen hardware -- looking under "Component Tests" there isn't even an entry for "Touch Screen". Help! I love having a touch screen and since it stopped working, I am no longer using my personal laptop. Thank you

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RELEVANCY SCORE 76.4

I have had this system for around 3 weeks, and today the touch screen just stopped working for no apparent reason.
I have barely used the system since I received it (have been away), and so it is very unlikely it is due to anything I have done (I've installed virtually nothing except Microsoft Office).
I am reluctant to go fiddling with BIOS drivers, etc, given the repercussions that has had for some people elsewhere on this forum.
Any ideas please?
(I must admit I am disappointed to be having numerous issues in a top of the range computer at a premium price.)

A:XPS 2720 Touch Screen stopped working

Worked!

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RELEVANCY SCORE 76.4

This morning my laptop started bugging out, it shows two mouse on the screen on in the bottom corner that is just there and the mouse I am using starts flashing and going in and out. Also there are about 4 clear bubbles that just appear on the left hand side of my screen,I can't click on them and they don't do anything I don't know why they are there. And lastly my touch screen does not work at all.  I have no idea how or why these problems started.

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RELEVANCY SCORE 76.4

Touch screen stopped responding to any touch afer 9 months use.    System details says - HID compliant Touch screen 'This device is working properly'. 













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A:Touch screen stopped working - HP Pavilion 23 all in one

Hi JohnSevenoaks, Welcome to the HP Forums! I have read your post on how your TouchScreen stopped responding working, and I would be happy to guide you towards a resolution! To begin, I will need to ask you a few questions: What is the Product and Model Number of your desktop computer?What version of Windows do you have installed on your computer?Did you install any new software or hardware to your computer recently?Has your computer completed its important Windows updates? In the meantime, please follow this document on HP TouchSmart PCs - Troubleshooting Touch Screen Issues in Windows 7 or for Windows 8. This should help determine if the issue is software or hardware related. Please re-post with the results of your troubleshooting, as well as the requested information. I look forward to your reply! Cheers!

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RELEVANCY SCORE 75.6

the touch screen on my 3147 stopped working. Has been fine up till now with no issues. I have made sure all the drivers are up to date. Does anyone have an idea how to fix this? Is there some setting I've messed up or missing?

A:inspiron 11 3147 touch screen stopped working

Hi,
Try the steps below and let us know if issue persists.
1. "Press Windows" key +"C" to select the search option
2. In the search box type "Device Manager" and click on it.
3. Select the "Human Interface Devices", in that right click on "HID-compliant touch screen" and select "Uninstall"
4. It will display the warning message "you are about to uninstall this device from your system" click ok
5. Restart your computer and the driver should install on its own.
Check for the functionality and let me know if issue persists.

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RELEVANCY SCORE 75.6

Hi There,
I bought Dell Inspiron 13 5368 2-in-1 a few months ago, the laptop was one of my favorite laptops ever, hence, I was using it heavily.
Sadly, the touchscreen stopped working suddenly without obvious reasons. Everything else is normal. I checked the screen or the laptop for any possible physical damage but I could not find anything. the screen is working totally fine but the touchscreen functionality is dead.
I reinstalled the device drivers without success. I have also checked the power management options and did the diagnostics.
I don't prefer to send the laptop back to dell because all my applications and files are in this laptop. 
Could you help me out find the problem, its driving me nuts :/

A:Inspiron 13 5368 2-in-1 touch screen stopped working

You have really two options:  replace the screen at your cost by yourself, or use the warranty and have Dell do the replacement.

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RELEVANCY SCORE 75.6

The touchscreen on my Flex 15 stopped working. I am not sure exactly when, but in the last few months.  I am already on Win10, and it has worked fine since the Win10 upgrade over a year ago.  In Device Manager, I can see the HID Touch Screen entry.  I tried uninstalling and deleting it, followed by a restart.  Reinstalled itself on start-up, but no joy.  It claims to be working.   I have seen other similar posts saying to delete entries under Mice... but I don't see any Touch Screen entries there.Interestingly, I see most of the drivers have Event dates of 2-Jul 2017, saying "Device migrated". I am suspecting some delightful Micorsoft "improvement" on that date may have been the cuplrit, but I also feel like the touch screen may have been working after that date.  Unfortunately, I don't use the touch screen very often, but I DO need it now and then. Thoughts?

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RELEVANCY SCORE 75.6

I even did a restoration of the whole computer and the touch screen hasn't started working. I started having issues when I checked into the Device Manager and noticed that under Human Interface Devices the HID Touch screen (along with a few under it) were marked as "hidden". When I did the restore I thought it would fix the problem but it only seemed to completely get rid of it?
Instead of it being marked as hidden the only things I have under Human Interface Devices is the two options for Airplane Mode Switch. 

There is no touch so Calibrate isn't effective
The pen and touch option keeps saying it is unavailable
Turning it off and on doesn't work

Please help.

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RELEVANCY SCORE 75.6

I know a few others have asked this question, but I haven't seen anyone report a solution or any follow-up to suggestions given. Here's what happened: my touch screen worked normally on Friday, then I went away for the weekend and didn't use my laptop and when I started working on Monday I realized my touch screen didn't work. Here's what I have done to try to fix it:1. Restarted the computer2. Disabled & enabled the HID-compliant touch screen in the Device Manager 3. Disabled & enabled the Generic PnP Monitor in the Device Manager4. Checked for driver updates for the touch screen (it said the most up-to-date driver is already installed)5. Tried to roll back the driver for the touch screen, but that button was greyed out, so it wasn't an option6. Unstalled the most recent Windows updates (there were a couple from the previous week)7. Unstalled the HID-compliant touch screen (but when I restarted the computer, there it was again)8. Talked to the IT guy for my work, who said I did everything he would have done, and suggested that I write a post on this forum. I saw a suggestion in another thread that the driver for the touch screen could be corrupted, but I didn't really see any instructions on how to unstall/reinstall the driver itself. I would like to try that if someone could tell me how that's done. Any other ideas? My Lenovo is probably 4-5 years old, Windows 10 for well over a year, installed a new anti-virus software a few months ago with no issues... Read more

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RELEVANCY SCORE 75.6

Hi, I have a Satellite U840t-103.

The touch screen stopped working a little while ago.
I just don't know why.

I think I may have been fiddling with the project button, but I still can't make it work again.

Please help.

A:Satellite U840T-103 - touch screen stopped working

Hi

The touch screen does not require any special Toshiba drivers.
The driver is already part of the Windows 8 / 8.1
Therefore I don?t think there is some software problem but of course, I would recommend you to recover the notebook back to factory settings using the Toshiba recovery disk just to check if this procedure would enable the touch screen functionality once again.

This is an first common procedure in case something wrong would happen to the notebook or the system.

But if system recovery doesn?t help, the notebook needs to be checked by authorized service provider for possible hardware malfunction. But let?s hope, the recovery procedure would solve your problem.

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RELEVANCY SCORE 75.6

Hi everyone,
Before going to Dell service (since, for some reason, while being a top device owner, I cannot use Dell's email support), I'd want to ask if anyone else has/had any problems with touch screen.
System specs - 4k touch display, SSD 512, RAM 16G, Core i7 7700HQ.
Symptoms - out of the blue touch screen stopped working in the middle of the day (no prior reboots, not drivers updates, no software intall). I was simply using it to draw some stuff - and display stopped responding to touches.
I've checked Device Manager - touch device driver is there, no problems. Did reboot, did USB device checks, did Dell's online hardware check, did disable/enable touchscreen device - no results. The touch screen stays dead.
Last drivers update was done a few weeks ago (Intel HD Graphics video drivers to fix system freezes).
Did anyone have this? Any known fixes?
Thanks!

A:Dell XPS 15 (9560) - touch screen stopped working

Not sure if this is the problem or not but found a post where someone had the same problem and they found that the wire for the touch screen that goes to the motherboard was burnt. Something else to look at:
www.ifixit.com/.../Touchscreen not working, touch screen wire burnt
Good luck!

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RELEVANCY SCORE 75.6

My touch screen as stopped working. It was working fine, screen went to sleep and when I woke it up the touch screen had stopped working. Not sure if I may have push or touched something to lock or deactivate the touch screen?

There is a function key to lock the touch pad (mouse pad) on the keyboard but nothing obvious for the screen.
Thanks

A:Satellite U920T - touch screen has stopped working

If you restart Windows does it work again?

If not, you may need to send the tablet to an authorized Toshiba repair center.

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RELEVANCY SCORE 75.6

I recently purchased a new HP Pavilion x360 with touchscreen (approximately two weeks ago). The touch screen stopped working. Root causes may be plugging in with HDMI into TV or switching to tablet mode. Under hardware and software in the control panel, I only have the following options: devices and printers,autoplay, sound, power options, display (make text smaller/larger, adjust screen resolution, how to correct monitor flicker), windows mobility center, intel graphic settings, HPCoolSEnse, Energy STAR, Interl Rapid STorage Technology, Synaptics Clickpad, and B&O audio control. I have tried everything I can find online, yet nothing has fixed the problem. 

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RELEVANCY SCORE 75.6

So my pavilion was a gift back in August 2015 and about a month later the touchscreen stoped working at first I thught I had turned something off but it wasn't that. I upgraded to windows 10 thinking it would solve any issues but it didn't. Ive tried everything. Also about a two days ago my pc bagan to disconnect from the wifi at random now I know something is wrong. It was purchased at Famsa so i don't really know. I've check the properties and the touch calibration isn't even there. I've kept it clean and has no visible damage.Please I need the touch ability for school and there's no point in having bought a touch screen computer if it doesn't even work properly.

A:Touch Screen stopped working for some reason and disconnects...

Hi @Pavilionuser721,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the touch screen and the WiFi. I will be glad to help you. Here are some documents to help.Troubleshooting Touch Screen Issues (Windows 8)Troubleshooting Wireless Network and Internet (Windows 10)Computer Might Be Infected by a Virus or Malware (Windows 10, 8) Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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RELEVANCY SCORE 75.6

I purchased Spectre x360 convertible laptop at the start of August.  I had the computer for 3 weeks and the touchscreen and pen functions stopped working.  I called HP and they had me send the computer to a repair center.  Below is the paste of my original posts under a different thread name that was probably too specific due to the model number.  Wanted my experience to be viewable by others having difficulty with Spectre laptops: Original Thread: https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-x360-13-4196ms-touchscreen-st...  09-26-2016 10:40 AM Bought this computer at the first week of August.  Set it up and used it for 3 weeks.  Enjoyed the flexibility of the convertible funtion and regularly used the touch and active stylus features.   Then the touch screen and stylus functions stopped working. After multiple attempts to reactivate the features (i.e., restart, new pen battery, software updates) I contacted HP support.  My assumption was that the hardware was bad, the screen had failed in some way, because the software didn't even recongize the touch ability any more.  HP support ran me through the standard solutions, so again restart, etc.  Then they wanted to reset Windows, revert back to the shipped version of the software, erasing all my files, apps, and software that I had migrated from my old computer.  That computer had been recycled at this point. &nbs... Read more

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RELEVANCY SCORE 75.6

This computer is not even a week old. When this first happened I saw that on the bottom side of the laptop were two switches, one for the battery and I guess one for the touch screen, by the way there is not literature on what so ever, and after flipping the switch the touch screen worked perfectly for about a day. Now it has stopped working again, but the switch is in the correct position. All of my drivers are up to date. I am so frustrated with this. the mouse works fine, it is just the touch screen. Please, someone tell me you have had a similar issue with this series of the ideapad and that you have been able to fix it, I really don't want to have to send it in as I use it everyday for work.

A:Ideapad s510p touch screen stopped working

Hi eking4044, welcome to the forum,
 
     Here is your user guide:
http://download.lenovo.com/consumer/mobiles_pub/ideapad_s410ps410ptouchs510ps510ptouch_ug_english.pd...
 
     Here is your HMM:
 
http://download.lenovo.com/consumer/mobiles_pub/ideapad_s410ps410ptouchs510ps510ptouch_hmm.pdf
 
     Both of those "switches" on the bottom are for the battery. One is a spring loaded switch to open battery, after you push the other one into the open position. This is how you remove the battery, and have nothing to do with the Touch Screen.
 
      Did you delete any of the software that came with your system? The easiest thing you could do is backup your user files to a CD, or some external hard drive, then reset your system using the system recovery. See page 20 of the user guide for the recovery routine. Make sure you have a backup of your user files, before attempting the recovery, as it will set up your system like new. This should solve your problem, but if it doesn't, please post back with further information.
 
Cheers
 
DragonRider
 

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RELEVANCY SCORE 75.6

In the first week with my Y700, sometimes, when the pc started, the touch screen just didn`t work and i had to reboot in order to use this functionality. Now, there`s nothing i can do to use the touch, it`s like the computer never had a touchscreen.Looking in device manager i haven`t found anything related to the touch interface but there is a " Unknow USB Device" in Universal Serial Bus controllers tab.What shall i do?

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RELEVANCY SCORE 74.8

I got a new Lenovo Yoga 520 notebook a few days ago - initially everything was working fine, however now when I switch it into tablet mode the touch screen is completly unresponsive. I have done all the Lenovo system updates and windows 10 is up to date.  Has anyone experienced a simular issue and knows how I can fix this? Its still under warranty but I would prefer to try and fix myself if possible.

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RELEVANCY SCORE 74.8

I noticed my touch screen stopped working yesterday May 14, 2018. I have looked under Human Interface Devices and the HID-Compliant touch screen Properties window says "The device is working properly." I have also tried to update the driver, but the system says there are no updates available and that the only driver in existence is the original (June 21, 2006). I have also tried disabling and enabling the device and several restarts with no luck. Any advice?

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RELEVANCY SCORE 74.8

This morning my X1 carbon Touch Screen stopped working for no apparent reason. Everything that I can see is updated.  Lenovo Chat has been a pain. Anyone have any idea how to fix this?

A:2016 X1 carbon Touch Screen Stopped working abrupt...

Are you saying the machine won't start, or that the touch function doesn't work?

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RELEVANCY SCORE 74.8

Hi everyone, I have a Lenovo X220 Tablet that has touch screen and pen. They suddenly stopped working today. The LCD screen still works pefectly fine, however. The touch screen is enabled on the touch settings. When I try to calibrate, it does not detect my finger or the pen. I also noticed that when I tried to reinstall the driver and it said "a supported tablet was not found on this system". I have the most recent bios. I am running Windows 7 that came with the laptop. All windows updates completed. Is it possible for the digitizer to be defective, but the LCD screen to work perfectly fine?Could it be just a ribbon failure?Which part would need to be replaced, if this is the case? Any advice would be appreciated. Thank you.

A:X220 tablet touch screen suddenly stopped working

Even though it looks like a single device, it is really 3 separate ones.  There is a basic panel.  There is a static discharge digitizer in the front to sense finger touches.  There is a second Wacom digitizer behind the panel to detect the pen.  Any of them can fail.  The wires in the cable can also crack.  Since both digitizers failed, I would first look in device manager to see if there could be a problem with a USB hub.  (digitizers both connect as USB devices.)  My next guess would be the cable.  Sorry I cannot be more definite.

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RELEVANCY SCORE 74.8

hello, my computer had a Windows update today, and now the touchscreen (which was fully functional before the update) is not working.  it is not the screen, as this happened once before to me and I did a system restore to fix it.  I tried a system restor this time, didn't work.  I looked in the Device Manager, and there IS NO DRIVER for my touchscreen.  how do I reinstall, it is NOT listed in the driver list on the HP website for my product.  help! Ivan

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RELEVANCY SCORE 74.8

My touch screen on my Dell laptop has not been working for over a year. I cannot recall if there was a specific update/change which triggered the touch screen to stop working, however it has now been over a year and I have no idea why it isn't working. 

I have tried: 
1. Restarting laptop
2. Troubleshooting hardware and devices 
3. Disabling/enabling HID-Compliant Touch Screen driver (the driver only appears when I show hidden devices. I cannot enable it and  when I try to update it, it says it is already up to date). Also, when I click on properties for the driver , it says "Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer."
4. Uninstalling/reinstalling HID-Compliant Touch Screen driver. This results in the driver being completely deleted and does not return when I restart the computer. 

I don't think I can do a restore as it stopped working so long ago, I wouldn't know what date to restore it to. 

Tablet PC Settings are also saying that "No pen or touch input is available for this display"

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