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Lost bitlocker pasword and recovery key but have the recovery key identification

Q: Lost bitlocker pasword and recovery key but have the recovery key identification

Dear around 3 years back I encrypted one of my laptop drive and couldn't remember the password or find the recovery key. But I have the recovery key identification. Is there any possibility that using my recovery key identification I can get the full recovery
p.s. I am still using the same laptop.

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Preferred Solution: Lost bitlocker pasword and recovery key but have the recovery key identification

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Hi All,
After encrypt USB and save recovery file I noticed that bitlocker recovery key identification changes
I mean it's not the same on Recovery File.

Any Ideas?

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Hi  ashish,
The drive must be unlocked by the recovery password or recovery key. But you lost it and haven?t print the recovery information or save it anywhere. No any other method to help you.
I am sorry for that. I suggest you consult professional data recovery company.
Best regards,
Karen Hu

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i encrypted my 1TB External HDD took backup of my laptop on it (including recovery keys backup files). formated my laptop reinstalled windows and now forgot the password for External HDD.

Any suggestions in recovering the key which is already backed up in the encrypted HDD.

thinking to format HDD and than attempt data recovery but not sure if i will be able to recover all or nothing.

A:Bitlocker Recovery Key - lost

Hello Teky, and welcome to Seven Forums.

If you format the encrypted drive, it will pretty much destroy any chance of recovering the drive.

If you don't have the BitLocker recovery key or password, then decrypting or recovering the drive will just about be impossible.

BitLocker Drive Encryption - Unlock a Locked Data or Removable Drive

BitLocker Repair Tool - Recover Drive in Windows 7 and 8

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when i boot up Windows, it shows "Starting Windows" and it throws an error:

I'm trying to run CHKDSK on the volume through Windows Recovery Environment, but I have lost the recovery key.
Any idea what else can I do?

Jabez Gan [MVP] - http://www.msblog.org Contributing Author for: (Sybex) MCTS: Windows Server 2008 Applications Infrastructure Configuration Study Guide: Exam 70-643

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I have just had a repair on my laptop with fan issues. After that I found my laptop being locked by BitLocker so I followed Microsoft's instructions on how to find the recovery key. However, I couldn't fin any when I logined my account. What can I do now?

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Hi, i would like to know how can i retrieve lost Bitlocker recovery key.

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I lost my recovery key completely but I still have the password. Is there any way I can reach the recovery key without changing the password? (since I'm facing problems accessing it anyway and the solution requires a recovery key not a password)

Thanks in advance for any help.

A:Lost the recovery key for BitLocker but..

Hello Margla, and welcome to Eight Forums.

You should still be able to unlock or recover a BitLocker drive with the BitLocker password.

BitLocker Recovery - Unlock a Drive in Windows 8

BitLocker Repair Tool - Recover Drive in Windows 7 and 8

BitLocker Drive Encryption - Unlock a Locked Data or Removable Drive - Windows 7 Help Forums

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Bitlocker Recovery Key Lost, And i cant access my drive. And my  Antivirus Detected Bitlocker as threat and he automatically removed it from my Laptop, now the BitLocker Application is not working, He is saying' Bitlocker Not found' , so i cant access
my Drive. Is there is any option to Deactivate Bitlocker or i hav to format my Laptop, Formatting may result in losing some of my data in 'C' Drive. PLEASE help me to bet back BitLocker Recovery Key!

A:BitLocker Recovery Key Lost

There are multiple threads for bitlocker in technet forums, one of them : http://social.technet.microsoft.com/Forums/en-US/w7itprosecurity/thread/bc1e970e-5673-4fb5-b636-c9f1519f4c14Arnav Sharma | Facebook |
Twitter Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members
reading the thread.

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Hey Guys,
Im new here so apologies if this in the wrong section.
Basically, massive problem here - I have a WD MyBook External HDD and have used BitLocker to Go on it from Windows 7 RC, and I kept the recovery key in my main HD Documents folder. (This was a x86 install).
Last night I (stupidly) backed up the key to the External HDD automatically forgetting it would be locked later (as it unlocks on startup so I forget it would be secured elsewhere) and went ahead to clean format my PC to a Windows 7 x64 RTM Install.

Now, when I come to plug in the drive today, instead of prompting for a password as it SHOULD, I instead am askked for the recovery key which I stupidly enclosed in the External HD itself.

Naturally, this External Drive contains my life, several GB of music, all of my college work, images, videos and so forth and I cannot really do with losing it all.

The only other information I can give is that at no point was the HD fully encrypted by BLocker, instead I used to cancel it at each start up and it never passed 3.5% so does this mean not ALL of the data is encrypted and maybe the key I copied into there last night may still be safe (no BL encryption went on after copying it?)

If so, how would I go about possibly finding this? Is there any other way to access the drive without getting the BLocker popup? I already tried a Live boot disk, cmd prompt etc?

Thank you.

A:BitLocker To Go - Lost Recovery Key

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My drive E is locked and encrypted by Bitlocker To Go,it's a 500 GB Toshiba External USB hard drive. I forgot my Bitlocker password to unlock the drive
and now have misplaced my Bitlocker Recovery Key I wrote down. Is there a way I can retrieve or find out what my recovery key is? I am in need of getting the drive unlocked as I have very important data for work I need. Is there any way to retrieve it by the
ID number that is showing for my drive below? or any program that will unlock the drive? I have contacted my laptop manufacture through email already but have not got a response yet. I have also posted my issue here also! https://answers.microsoft.com/en-us/windows/forum/windows_7-security-winsec/bitlocker-recovery-key-was-lost-how-can-i-retrieve/baafe62d-be54-41c9-81b7-868770e8b1cf?messageId=42726c2d-3cd7-4913-8c7a-d0e9740e51e6&auth=1

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Sir i lost my recovery key and my D drive is locked i remember the password but it doesn't working please help me there is very important data in this folder

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have there any solution to recover my data from BitLocker ? i forgot my password and lost recovery key. i used lenovo laptop. may lenovo or microsoft help me to recover.

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I only have this information, can you help me?

Volume D: [Label Unknown]
All Key Protectors

    External Key:
      ID: {9F19663C-772C-48EE-8610-719A54708165}
      External Key File Name:

    Numerical Password:
      ID: {7AE9F97E-2269-40D2-B5B2-131C2EAACA2D}

      ID: {76690A00-C6CB-4775-8F98-BD478C882B17}

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Havent used this laptop in ages, and am now locked out unles I enter my Windows BitLocker Drive Encryption Recovery Key or pin.  For the life of me cant recall either and have moved and cant locate any of my "notes" on this type of thing either :grrrrrr:  suggestions please!
This is for an HP EliteBook 8460p with Windows 7
TIA - Ayla[edited location by Moderator]

A:HELP! lost my windows bitlocker drive encryption recovery k...

you could try this http://www.microsoft.com/en-gb/download/details.aspx?id=24626 

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My daughters table is locked on the bitlocker recovery key screen and I am at a lost to figure it out. Its and HP and I dont wanna have to take it in so any help would be greatly appreciated. Thanks in advance.

A:Lost my windows bitlocker drive encryption recovery key

Hello @Destro78 Welcome to the HP Support forum. Thank you for posting. BitLocker keys (for personal devices) are stored inside or in many case they are back-up to Microsoft cloud with your Microsoft account. Since this is a tablet, I suspect that I suspect your recovery key is available in Microsoft's OneDrive spaceHere are instructions how you can recover the key as well as how to get back to business.>> http://windowsitpro.com/microsoft-surface/locating-your-microsoft-surface-bitlocker-recovery-key>> http://www.eightforums.com/tutorials/21433-bitlocker-recovery-unlock-drive-windows-8-a.html  >> http://go.microsoft.com/fwlink/?LinkId=237614https://onedrive.live.com/recoverykey Login to the MS account there and check.Use the key to login to your PC.Eventually, if you prefer you can disable BitLocker and turn off device encryption, or save/print the key offlinePlease, note that it is very important for security reasons that you keep the encryption key (Bitlocker key) in a secure place so that only you know it.  More info - re. Recovery key >> https://support.microsoft.com/en-us/help/17133/windows-8-bitlocker-recovery-keys-frequently-asked-qu...>> http://www.thewindowsclub.com/microsoft-windows-10-device-encryption-key>> http://www.howtogeek.com/192894/how-to-set-up-bitlocker-encryption-on-windows/  Hope this helps Let me know if this works for you !   

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hi sevenforums

how can write key Full BitLocker recovery Key identification:
is not respond for ABC


A:forgot my bitlocker password and lost my recovery key (USB-flash).

I'm afraid there is nothing you can - Bitlocker has no backdoor functionality.

Bad luck

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I know a BIOS update on my Latitude with Windows 8 and Bitlocker activated on the O/S drive triggers Bit locker recovery on startup. I don't have the recovery key and so am stuck. How to recover without the Bit Locker recovery key?

A:BIOS update without suspending Bitlocker has triggered a recovery and on start up I am prompted for the recovery key

The solution I found was to install the previous version of the BIOS, but without being able to boot into Windows, I needed to install the previous version of the BIOS in DOS. Some server products provide a F12 boot up menu option to roll back a BIOS update, but this is not available in my Latitude.

I downloaded the correct BIOS version (the additional info section made specific reference to it being installable from Windows or DOS). I prepared a bootable USB key (to a dos prompt) and copied the bios installer executable to the memory stick.

Because secure boot (UEFI) is enabled, it is not possible to boot up from USB key, so legacy boot mode needs to be enabled. There were 3 settings that required changing in the BIOS before I was able to boot from the USB key.

Once I was able to boot into DOS from the USB key and got to the DOS prompt, I ran the BIOS update exe. The laptop rebooted, installed the previous BIOS version and then rebooted again. I pressed F2 to get into the BIOS and changed back the settings as they were (secure boot UEFI). I then managed to boot into windows without being prompted for the Bit locker recovery key.

You able to export or view the Bitlocker recovery key by going to Control Panel -> Security -> Bit locker Management, and temporarily suspend protection (until the next reboot). It is possible to run a commandlet to specify the number of reboots bit locker should be suspended for.

You may find that installing the previous version of the ... Read more

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I forgot my acer laptop(windows 10) pasword how can i fix that?

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Windows XP just decided I need an administrator password. This is what I was doing at the time:

From C:\Windows\Repair, I just did a "Copy Software C:\Windows\system32\config" from the recovery console in hopes of repairing boot problems with my P.C.

I was able to access the console just fine. It asked me which O/S I wanted to log on to and I selected the the number one and hit enter. I only have one O/S.

It asked me for an administrator password and I just hit enter again and it dropped to the command line and everything was fine. Except for the fact that when I rebooted, the P.C. complained about not having the system file as well.

I went back in to recovery console and did the same as above except I copied "System" this time and rebooted. The P.C. complained about lsass.exe, So I decided to copy all five files of the hive from C:\Windows\Repair.

The only problem is that when it asks for an administrator password now, It will not accept "enter" as the password.

There is no admin password for the P.C. There never has been, and now I can't get in to my own system to finish what I started.

Has anybody encountered this problem?


A:Recovery console pasword problem

Is this on a notebook type machine?

You may have upset the security feature some notebooks use to lock the drive and/or the entire computer!

Please get in touch with your computer manufacturer for help.


TSG Rules do not allow us to post help for password issues as there is no way to be sure of who is doing what and why.

We regret that we cannot help you.

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BitLocker Recovery Keys don't work, they r for wrong Identifier. I have a "recovery code" but how in the world do you use a recovery code to get a new recovery key?

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After rebooting one of our test machines, bitlocker wanted the recovery key.
There were no hardware modifications on that machine.
Error message in event log:
Bootmgr failed to obtain the bitlocker volume master key from the TPM because the PCRs did not match
Event id 24635, source bitlocker-driver
 Each time the machine starts, the recovery key is needed.
Any idea how to solve that issue and why it happens?
Second partition was created manually on that machine. So that's clear that bitlocker reacts...
But now: how can I confirm those changes so that the recovery key is not needed each time we boot?

A:Bitlocker enabled drive, recovery key needed during boot, PCS did not match, event id 24635, source bitlocker-driver

I would like to confirm if BitLocker accepts the recovery key?
Please update the BIOS to improve the stability for TPM first.
I also would like to suggest you disable and enable BitLocker again to reset the settings.
For more information, please refer to the following link:
Arthur Li
TechNet Subscriber Support
in forum
If you have any feedback on our support, please contact
[email protected]
 Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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Hello and good afternoon, I have a issue where a manager started the Bitlocker process on the SD card in his Surface Pro 3

with Windows 8.1. The Bitlocker attempt failed at 3.4% completed but the SD card ended up being Bitlocked without providing the Bitlocker Recovery Key (I've never seen this happen before). He doesn't know the password for the SD card and of course
I've been tasked to somehow release the encryption so that he can get the required information off of the SD card. 

Is there anything that can be done to release the encryption on the SD card or has the SD card been made non-accessible moving forward?

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Hi,When i made the new partition in Lenovo G700 i lost oryginal recovery partition ( the Novo button did not work)... I try made a Recovery USB through USB REcovery Creator ( on thw www lenovo website) but is'it impossible... I send the message to [email protected] - but "now answer"... I have Windows 8, SN : AB20214413 . How can get a original recovery partition and upload a new system in my laptop ? PLs help ;-) Regards

A:Lenovo G700 - recovery USB - lost Recovery Partition

Try using the windows 10 Media Creation Tool:https://www.microsoft.com/en-us/software-download/windows10Use the Windows 10 Media Creation Tool to first upgrade your operating system before doing a clean Windows 10 install.Your machine is compatible with Windows 10.

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(I know it's a redundant thread but I think I'm having a different scenario)
Specs: (nothing's changed except I did reinstall win8.1)
- win8.1 x64 single languange
There was a time when I want to resize my drive C to smaller partition:
I used Easus Partion Manager to do so (to dumb I was). After rebooting my system could not start
The BSOD showed up:
PC needs repair (blah3x)
Error code: 0x000225
I was able to manage to repair and I came back up fine using a tutorial in youtube
using bcdboot C:\Windows /s (any drive letter): /s uefi
At this point, I downloaded a new copy of windows8.1 SL, thru "mediacreationtool" (as a legit copy i suppose)
and then I reinstalled using the ISO from MS, now I'm totally OK, at least at the moment.

Seems like everything's working as it is now, but as soon as I try to press F9 upon boot up, same error popup
Error Code: 0x000225, and again I got used to doing the bcdboot method.
NOW, this "Restore" partition the size of 20GB, and appeared and it had something in it (some files I think).

This wasn't there before and after reinstallation of win8.1 SL. IT ONLY appeared when I pressed F9 then I repaired
it using bcdboot.

If there's a way that I could restore my notebook pc back to day one: Or am i that close? (close enough)
If this could be fixed? I know its risky but I will take it as a n... Read more

A:Unable to fix recovery partition ASUS / Lost recovery

So Im not entirely certain on what you are asking here. Your computer is unusable right now, or you cant get the recovery partition to work correctly?

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Okay, it's dumb question time.... 
I'm going through a load of unlabeled USB drives of varying sizes, from 8GB upwards. Several of them appear to be Dell OS Recovery drives that I've created at some point, and then stupidly not labeled. I'm sure I meant to label them, I just got distracted in the moment before I managed to.
The problem is, I've got a number of different Dell systems. There's a Precision M4600, a Precision 5510, an Inspiron Mini 3010, a Venue 11 Pro (7140), and a now dead Venue 8.
How do I know which computer the recovery media I have in my hand is for? Frankly, how do I work out which version of Windows is on it easily? 
I know it's not going to be the M4600 - I never created media for that, and it's unlikely to be the 5510 as I actually bought USB media for that when I bought the laptop, and that's nicely labeled. So... is it for the Inspiron Mini, or one of the two Venues, or is it even older than that, from one of the many, many Dells or Alienware systems I've had over the last few years? 
I really wish there was a nice .txt file or .inf file that I could just look in and see, but I can't find anything like that for the life of me 
So... anyone got any bright ideas?
Here's the root directory of one of the drives...

...then digging in a little...

...and then a little deeper still...

...but none of the XML files, batch files, or registry update files seem to have anything other than an OE... Read more

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My BitLocker password is not working after format my c drive. instead i have my recovery that is also not working.
Please somebody help me to unlock my disk.

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I need my bitlocker recovery key for my DESKTOP UF656V and I can't find it, could this be sent to me please so I can unlock the computer 

A:Bitlocker recovery key

The point of drive encryption is to kept unauthorized people out of the computer.  HERE IS A MICROSOFT document about the subject.  Be sure to read the "I don't have a key.  What else can I do?"

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I am a little frustrated. I have a recovery key ID, but cannot somehow find a bitlocker key. Can someone please, help me find one? I have been locked out of my laptop since dec 15th 2018. 

Really frustrated!


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When I reset Spectre x2, it asks me Bitlocker recovery key. I don't have the key. What can I do?

A:Bitlocker recovery key

Hello @pcsl, Welcome back to the HP Support forum. Thank you for your post. BitLocker is a Microsoft software designed to protect your PC against offline attacks, unauthorized access typically if your PC gets stolen. BitLocker is full disk encryption software. More info:>> https://en.wikipedia.org/wiki/BitLocker>> http://www.windowscentral.com/how-use-bitlocker-encryption-windows-10 BitLocker was activated by someone and during the activation time it prompts the user to save/store the key in a safe place. If this is company owned asset/PC, you should turn to your company's IT support guys and they should be able to provide you with the recovery key. If this is your own device, most probably you use a slightly different BitLocker version for certain PCs and tablets known as Device encryption. Probably your key is stored in Microsoft OneDrive with your Microsoft account here :>> https://onedrive.live.com/recoverykey More info>> https://arstechnica.com/information-technology/2015/12/microsoft-may-have-your-encryption-key-heres-...>> http://windowsitpro.com/microsoft-surface/locating-your-microsoft-surface-bitlocker-recovery-key>> http://www.eightforums.com/tutorials/21433-bitlocker-recovery-unlock-drive-windows-8-a.html Please, note that it is very important for security reasons that you keep the encryption key (Bitlocker key) in a secure place so that only you know it. Let me know if this works for you ... Read more

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When I boot up my laptop I am asked to enter the bitlocker recovery key. I do not have this, I don't even recall setting it up. How do I solve this issue. I am willing to completely reinstall windows. I can't get in any further than this screen. Any help would be greatly appreciated

A:How to get around bitlocker recovery key

Did you visit http://windows.microsoft.com/recoverykeyfaq as it suggests on the screen?

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I started up my unit to be confronted with a message to provide a BitLocker recovery key, I do not have one and never set this up.I have tried following the instructions to do a system reset but it doesn't work and reverts to the Choose an Option screen.I have product key ID etcHelp!!!

A:BitLocker Recovery

BitLocker can not be inadvertently turned on. Someone who has access to your notebook has encrypted the drive with Bitlocker technology. Unless you have the password, you do have a severe problem. Unencrypting the hard disk will be very expensive, that is, if it can be done.http://www.lostpassword.com/hdd-decryption.htm  There are companies that claim to be able to do it, but there is unlikely to be a guarantee that it will work. https://www.google.nl/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=how+to+remove+bitlocker+...

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I am not getting my recovery key of bitlocker anywhere. What to do now, will I get my data back, please help

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Secure boot disable
Dell Tablet:

I have keyID to obtain the Bitlocker key

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Excuse me if I posted this in the wrong forum. but here is my issue.
We have bitlocker set up and every time we restart the computers, we are asked for the recovery key. Now we have the recovery key and get into windows fine. but how do we stop this from happening everytime we start the computer. We have suspended bitlocker then restarted. and restarted again to see if the situation corrects itself. Of course it does not.  Does anyone have any ideas on what I could do. Oh and it is on a domain.
Thanks for all the help and future suggestions.

A:Bitlocker Recovery Key

Turn off the Bitlocker this should resolve the issue.

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my bitlocker recovery key  ID 3E51A412 can i get the key for ID

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Dear all my friends, I lost my bitlocker password and I can't find my recovery keys for my bitlocker's drive.

my bitlocker id is 92DC5B7D.

Please help me.

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I need a bit locker recovery key for my pc key id 755eof95

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I have a new Windows 8.1 machine and I wish to encrypt the drive using Bitlocker. It gives me 4 options to save a recovery key
1. Save to your Microsoft account
2. Save to a USB flash drive
3. Save to a file
4. Print the recovery key

Option 1 isn't available as I'm logged on using a local account.
i. What is the difference between options 2 & 3? i.e. I could save to a file on a USB drive
ii. Does option 2 mean the USB flash drive cannot then be used for other purposes?
iii. Does option 2 also mean I could use a USB external hard drive, or does it have to be a flash drive?
iv. Once the recovery key has been created, can the key then be copied to other locations or is it only going to work where Bitlocker puts the key?
v. Just thinking about printing the recovery key - can this be used without a password to access the drive, how sensitive/important is the printed key?

N00b questions, I'd very much appreciate your answers.


A:Bitlocker recovery key

hello and welcome to eight forms , my opinion , difference between 2 and 3 ,2 will create a file and put it on the flash drive for yah,3 you will have to move the file it creates to a flash drive of external drive manually 'I would think you could take the file it create and put it where ever you want , I don't use bitlocker ,if I did I would print it and put away for safe keeping ,like I try to do will all passwords .and if the drive is pass worded that you store the file on ,then yes someone would need the drive password to access the files on that drive, is not that what passwords are for ,I would assume that there are people who could hack your passwords like they do others ,good luck

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We have setup windows 7 enterprise and have encrypted the machine. Everytime i reboot it asks for the recovery key. I have done the following. We have MBAM setup and the keys are stored automatically. I have had success with older models but this specific model
is giving me a hard time.

1. Made the C drive the first boot device

2. Paused bitlocker, rebooted and resumed.

3. Removed Encryption. Rebooted and encrypted again.

4. Downgraded TPM to 1.2 from 2.0

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Dear Team, 

I am using Dell Latitude E5250  laptop with pre installed Window 7 professional SP1 by Dell team. Today i have come through technical problem and received the message about bitlocker recovery key when i started my Laptop. 
message display is as follows 
"Windows Bitlocker Drive Encryption Recovery Key Entry
Enter the recovery key for this drive 
----------    ------------   ---------------- -------------
----------    ------------   ---------------- -------------
Drive Label: SINLT 493C152 OS 8/19/2015
Recovery Key ID: D9EA32CB-FEB8-447D-BFDD-D7988E256826
Use the function keys F1-F9 for digit 1-9 and use F10 for 0
Use the TAB, Shift +TAB
Basically system is asking for Bitlocker recovery key. I am unable to access my system. please help me in resolving this issues as local Dell support unable
to support. 
Best regards,
Atul Patil
+91 9967946655

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Hello Suport
I am using my office Laptop running Windows 7 which is been configure with Bitlocker PIN and it used to work perfectly for over  year. I still remeber the password for sure .
Today morning my computer reboot " look like after windows update " but for some reason it ask me for Recovery key entry which I don't have 
It show me the Recovery Key ID which is alpha numeric but the key does only accept numbers and NO letters 
Can you help me to find the Recover Key ?
I have try Microsoft online where it store the recovery key but I am afraid nothing there 


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I have the bitlocker recovery key ID, I just don't know what to do with it. Does anyone have a clue what I'm supposed to do with it?

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I have encrypted my hard disk using bit locker, but I forget that password and recovery also. How can I retrieve it?. I am having   recovery id.

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is there somewhere I can enter the key ID to recover a blk?

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Good day team
Please kindly assist with the Bitlocker recovery key: my client's key ID is E96DF807
She unfortunately can't remember setting anything Bitlocker related. Please assist.

Best Regards


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