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YOGA S730 small dent on delivery and heats up

Q: YOGA S730 small dent on delivery and heats up

Today I got the S730-13IWL delivered and noticed a tiny dent(see image, above the f6 key) while setting up windows, after completing the installation I went on and test the laptop, however I noticed that the fans got really loud sometimes while nothing was running and the computer gets extremely hot while watching a video on youtube. I went to update the bios and use lenovos vantage tool as well updated the drivers but the problem still exists. What can I do about the tiny dent and the overheating problem?

RELEVANCY SCORE 200
Preferred Solution: YOGA S730 small dent on delivery and heats up

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: YOGA S730 small dent on delivery and heats up

Welcome to the forums. If you have a dent and you are unhappy I would ask for an exchange immediately. As time passes you can't get an exchange plus you might be considered CID(Customer Induced Damage). With that being said it seems so small I would keep it. BUT you are not me and its your money you are spending and ultimately you are the one that needs to be happy. All I'm saying is if you want to exchange do it right away while you still can.

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RELEVANCY SCORE 104

I bought yoga s730 yesterday nov 4th 2018, this laptop get heated up v easily. it teach temp above 70'c after 20 mins of use. i use cpuid hwmonitor n speedfan app to check the temp. this happen some time is when laptop is being charged while using, and time that is not charging too. attached is my purhcased invoice
  pls advice. thanks
 
MOD: Title edited to add specifics. Invoice attachment removed to protect privacy.

A:The YOGA S730 heats up

Hi Stohenry! Welcome to our forums community. Is it still overheating when it is on idle? Could you try updating the BIOS firmware here: https://support.lenovo.com/ provide the model or serial number and go to Drivers and Software tab. Look for BIOS/EUFI and install it. Restart the computer and check if the issue persist. Update us with the result.
 
Admin note: link shortener converted to full URL for clarity

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RELEVANCY SCORE 68

So I accidentally dropped my Yoga 720 and now there are 2 small but noticeable dents on both lower sides of the laptop. How much will it cost to replace the body panel as I don't think that it can be repaired? The laptop is in perfect condition otherwise. Thank you.

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RELEVANCY SCORE 68

So I accidentally dropped my Yoga 720 and now there are 2 small but noticeable dents on both lower sides of the laptop. How much will it cost to replace the body panel as I don't think that it can be repaired? The laptop is in perfect condition otherwise. Thank you.

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RELEVANCY SCORE 65.6

My cover has a pretty deep dent and the front glass is cracked. the screen is distorted and has lines of color. the keyboard,mouse, and touchscreen work but i cant see any of the middle of the screen, and i can partially see the right and left sides of the screen. the device is stil under a 42 month warranty and I would like to know if the accidental damage warranty would be able to get this fixed. 

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RELEVANCY SCORE 63.2

Hi guys, I woke up this morning and found an issue with the touchpad/keyboard. It wont type the letter q. All other letters are ok. On-screen keyboard is capable of typing out the letter.The touchpad also seem to be jerky. Does anyone know why?

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RELEVANCY SCORE 63.2

I bought yoga s730 yesterday nov 4th 2018, this laptop get heated up v easily. it teach temp above 70'c after 20 mins of use. i use cpuid hwmonitor n speedfan app to check the temp. this happen some time is when laptop is being charged while using, and time that is not charging too. attached is my purhcased invoice  pls advice. thanks

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RELEVANCY SCORE 63.2

Hi guys, I woke up this morning and found an issue with the touchpad/keyboard. It wont type the letter q. All other letters are ok. On-screen keyboard is capable of typing out the letter.The touchpad also seem to be jerky. Does anyone know why?

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RELEVANCY SCORE 63.2
RELEVANCY SCORE 62.8

Just got my S730 today. Setup took more than 6 hours, and it?s still going on. It says ? Your computer will restart before you continue.? The machine is consistently overheating. Should I turn it off?

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RELEVANCY SCORE 62.8

Hello everyone. I have recently purchased a Yoga S730 (or IdeaPad 730S) and it keeps overheating so I apply ceramic thermal paste to the CPU. I notice that after applying the thermal paste, if I get my ear close to the keyboard, I can hear a electric-y, almost like a sizzling noise. Is this a problem? I examine everything inside but nothing seems to be out of the ordinary. I encounter the following issues:The fan sometimes seems to be running even though the CPU temperature is only about 40 to 50C and the CPU utilization is only under 10%.On start-up, the CPU utilization would be at 30 to 40% and the clock speed at 3.xx GHz, the laptop would also get very hot, the CPU would be at about 90C but then decreases down to 40 to 50C.The laptop gets very hot when plugged in and I run a slightly heavy task like installing applications, the CPU temperature would get up to 92C.When I create a new and empty file in Photoshop CC 2018, the CPU would get up to 90C.Sometimes when the CPU temperature is at only nearly 60C, the fan would also run pretty loud (I don't how many RPM because the HWMonitor or SpeedFan doesn't display fan speed).I have tried everything from reinstalling Windows to editting power plan in the Control Panel. What can I do about these issues? Thanks a lot.

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RELEVANCY SCORE 62.8

My yoga s730 is overheating during charging.I did cheked with lenovo diagnostic tool, but it does not have fan. Is it true yoga s730 doesnot have fan ?  

A:The YOGA S730 doesnot have fan.

Per HMM(hardware maintenance manual) there is a fan.  See page 40.  Do you ever hear the fan turn on?
 
https://download.lenovo.com/consumer/mobiles_pub/yoga-s730-13iwl_hmm_201809.pdf

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RELEVANCY SCORE 62

Hello, there is a way to encrypt ssd drive (steal protection) in this notebook with Windows 10 Home ?Or only works with Windows 10 Pro ? Or there is another way to protect hard drive in case of steal ?  Many thanks 

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RELEVANCY SCORE 62

 Hi I Have question about display pixel policy if i have 1 bright dot 2 adjacent follow LCD display pixel policy - Idea/Lenovo laptops and tablets mean i can contract lenovo for replacement right?   

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RELEVANCY SCORE 62

Hi,I have formatted my hard drive, downloaded the USB recovery via Digital download, but I cannot get past the error below " Error when initializing the Recovery Enviroment. Click [Yes] to try again. CLick [No] to exit installation." How do I get past this?

A:Yoga S730 recovery USB error

If you formatted the hard drive, you most likely wiped out the recovery partition, so that's not an option. Did you format MBR or GPT?

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RELEVANCY SCORE 62

Hello everyone. I have just purchased the Lenovo Yoga S730 (or Ideapad 730s) and I notice that there are many applications that are shown extremely blurry. I searched Google for "blurry apps on Windows 10 fix" and followed the instructions but nothing seems to work. I have also tried to reinstall Windows twice but the issue still remains. Can anyone please help? Thanks a lot. 

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RELEVANCY SCORE 62

Often(60% of the time) when I alt+tab there is a delay of second or two before the window switches and it's painfully slow. It happens with laptop keyboard and external keyboards and it happens only when using alt+tab, but if I use finger gestures on the touchpad for switching windows it works flawlessly. It is slow only when using the keyboard shortcut.  I Found this answer:"""It looks like it was due to the Lenovo System Interface Foundation driver issue. Uninstalling the driver seems solve the issue. But you can't run other Lenovo software like Vantage etc. But to me, I m fine with it as I don't need. The alt+tab slowness really annoying."""I tried to update this driver but it didn't fixed the problem. Someone knows how to fix it without uninstalling this driver as this advise?If there is no other option, what can happen if I uninstall this driver? It can affect other things in the system?  

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RELEVANCY SCORE 61.2

I have just updated the BIOS of my Yoga S730 as suggested when I logged in.I have a Lenovo USB-C to HDMI cable which is connected to an external screen. After the update the screen no longer works and WIn 10 is not recognising that there is an external device connected. Any suggestions? >>> editedAfter fiddling around including a few reboots it is working again.

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RELEVANCY SCORE 61.2

I have a problem with my Yoga s730. At least once to a few times per day, the screen will flash black for 2-4 seconds and when it comes back, it will close Plex media player and sometimes the Youtube tab if it's open. If the screen is dimmed due to nightlight settings, it will also override that and turn the nightlight off. What could the problem be? I've tried updating all drivers and BIOS. TIA.

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RELEVANCY SCORE 61.2

Hi!Just bought a new Yoga S730-13IWL (81J0002VMX). After setting it up I also updated Windows 10 to version 1903. I noticed that Lenovo Vantage also had updated (almost) all drivers/BIOS to their latest versions (see screen dump). Great! However, something seems to be missing: Thunderbolt software/drivers. According to the Lenovo download page:   https://pcsupport.lenovo.com/no/en/products/laptops-and-netbooks/yoga-series/yoga-s730-13iwl/downloa... there is a new (25 Jun 2019) Thunderbolt driver available (under USB Device, FireWire, IEEE 1394): "This package provides Intel Thunderbolt (TBT) Driver and is supported on Yoga S730-13IWL, 730S-13IWL and running the following Operating Systems: Windows 10 (64-bit)", 133.9 MB, 25 Jun 2019. The version number shown is: Intel 1.41.613.1 When examining my Yoga S730-13IWL I can currently see the following installed Thunderbolt software and drivers: Software package version: 17.4.77.400Application version:  17.4.77.10Service version:  17.4.77.6Controller driver version: UnknownNetworking driver version: UnknownThunderbolt(TM) bus driver  (tbt100x.sys): 17.4.77.13Thunderbolt(TM) networking driver (tp2p100x.sys): 17.4.77.5 - Should the "Intel Thunderbolt (TBT) Driver" version Intel 1.41.613.1 be installed on my laptop?- Should this have been done automatically by Lenovo Vantage (together with the othe... Read more

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RELEVANCY SCORE 61.2

Hi all, I bought a Yoga S730 lately and it's been doing good. However, I found that when I unplug it, the wifi is not stable. It will stay connected to my wifi but there isn't Internet until I restart the wifi adapter. But it will happen again after less than 30 mins. If I plugged in, the issue didn't occur so far. I have been researching about that issue and some suggest that I should change the Power Management to uncheck "Allow the computer to turn off this device to save power" and also the Wireless Adapter Settings in Power Options to Maximum Performance. But that doesn't help. Is it just me or does anyone has the same issue? Thank you!

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RELEVANCY SCORE 61.2

Hi just bought a Yoga S730 recently. Due to the lack of ports I am considering to purchase a USB C hub adapter. Anyone recommendation?  Btw, I am considering 2 models. Any experience? Please share. Thank you in advance. 1) TOTU - USB C Hub, Type C Hub, 11-in-1 Adapter 2) Satechi - satechi aluminum multi-port adapter v2

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RELEVANCY SCORE 61.2

Hi, I've been running Linux on this laptop for some months now. It works just fine.The specs are: i7-8565U, 8 Gb RAM.My only complaint is that there are some ACPI errors (which of course are not due to Linux).The following is the output of $ dmesg | grep error. Full dmesg log here. Perhaps you might pass this information to the engineering/programming dept.[ 1.815277] ACPI Error: Aborting method \_TZ.FNCL due to previous error (AE_NOT_FOUND) (20190509/psparse-529)[ 1.815300] ACPI Error: Aborting method \_TZ.FN00._ON due to previous error (AE_NOT_FOUND) (20190509/psparse-529)[ 1.823011] ACPI Error: Aborting method \_TZ.FNCL due to previous error (AE_NOT_FOUND) (20190509/psparse-529)[ 1.823034] ACPI Error: Aborting method \_TZ.FN00._ON due to previous error (AE_NOT_FOUND) (20190509/psparse-529)[ 1.836382] ACPI Error: Aborting method \_TZ.FNCL due to previous error (AE_NOT_FOUND) (20190509/psparse-529)[ 1.836417] ACPI Error: Aborting method \_TZ.FN01._ON due to previous error (AE_NOT_FOUND) (20190509/psparse-529)[ 1.846398] ACPI Error: Aborting method \_TZ.FNCL due to previous error (AE_NOT_FOUND) (20190509/psparse-529)[ 1.846430] ACPI Error: Aborting method \_TZ.FN01._ON due to previous error (AE_NOT_FOUND) (20190509/psparse-529)[ 1.859773] ACPI Error: Aborting method \_TZ.FNCL due to previous error (AE_NOT_FOUND) (20190509/psparse-529)[ 1.859813] ACPI Error: Aborting method \_TZ.FN02._ON due to previous error (AE_NOT_FOUND) (20190509/psparse-529)[ 1.869765] ACPI Error: Ab... Read more

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RELEVANCY SCORE 61.2

I have just updated the BIOS of my Yoga S730 as suggested when I logged in.I have a Lenovo USB-C to HDMI cable which is connected to an external screen. After the update the screen no longer works and WIn 10 is not recognising that there is an external device connected. Any suggestions? >>> editedAfter fiddling around including a few reboots it is working again.

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RELEVANCY SCORE 61.2

Hello, there is a way to encrypt ssd drive (steal protection) in this notebook with Windows 10 Home ?Or only works with Windows 10 Pro ? Or there is another way to protect hard drive in case of steal ?  Many thanks  EDIT : Like my previous post I think that i solved this by set bios hdd password.But i didn't found how exactly hdd password works. Is it locked in ssd firmware so if someone steal laptop, put off ssd a want to read a data - it will be locked ? Or how exactly hdd password works ?  Thanks

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RELEVANCY SCORE 61.2

Hi My yoga s730 is overheating during charging. The is not working.I have updated all devise (bios, WLAN, ...) still the same problem any help please. Bios ver: 8HCN29WWMarque: Yoga S73013IWL may be the solution is to downgrade to old version for bios, can i get link for setup?  

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RELEVANCY SCORE 60.4

Hello!Whould you please help meI want to purchase Lenovo yoga s730 (US eq is ideapad s730) & replace its wifi card (don't ask me why) Does it have a whitelist?Could its wifi be replaced with BCM94352Z?Thank you! 

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RELEVANCY SCORE 60.4

I am sick and tired of this slow ass laptop I bought. It was supposed to be top notch with TB3. Using it on a TB3 dockingstation should be like a silky dream. After months and a lot of hours with updates, recoveries, re-installs, tips and tricks I now suspect I dont really have a computer with Thunderbolt port hardware or software or both. And that it never will work as the advert and specs say. In BIOS config: No TB/TB3. In Device Manager : No TB/TB3Docking and filetransfer via all USB-C ports is not close to TB3 speed. For a Thunderbolt port to work the computer would need a suitable Intel Thunderbolt port chip, the right BIOS and the right drivers. Can you Lenovo Professionals in here plese give me the port chip details, the bios details and the driver details for the claimed Thunderbolt ports? Lenovo Vantage say that all is good, but its not. While you're at it; Can you please let me know the proceedure for turning the computer back to Lenovo with cash in return, for promoting a product to be somthing its not?

A:Yoga s730/730s 81J0 delivered without Thunderbolt

 In BIOS config: No TB/TB3. In Device Manager : No TB/TB3Docking and filetransfer via all USB-C ports is not close to TB3 speed. For a Thunderbolt port to work the computer would need a suitable Intel Thunderbolt port chip, the right BIOS and the right drivers. Can you Lenovo Professionals in here plese give me the port chip details, the bios details and the driver details for the claimed Thunderbolt ports? Lenovo Vantage say that all is good, but its not. While you're at it; Can you please let me know the proceedure for turning the computer back to Lenovo with cash in return, for promoting a product to be somthing its not?

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RELEVANCY SCORE 60.4

Why isn't there any avaliable Thunderbolt Firmware for my laptop? Thunderbolt products is not being detected by the laptop. I have ThinkPad Yoga 730s / s730 81J0. Docking station is Lenovo Thunderbolt 3 dock (1st gen). The USB-C port detects other devices, but not TB3 devices such as this dock.
 
 
Moderator comment: Subject and message clarified.

A:Thunderbolt Firmware Yoga s730/730s 81J0

Hi TN001!
 
Thank you for using community forums.
 
You may check the links below on where you can download the firmware for your Thunderbolt 3 Dock Gen 1 and the Thunderbolt Firmware for your Yoga S730.
 
Thuderbolt 3 Dock Gen1: https://pcsupport.lenovo.com/us/en/products/accessory/docks/thinkpad-thunderbolt-3-dock/downloads?li...
 
Yoga S730: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-s730-13iwl/downloa...
 
Let us know how it goes.

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RELEVANCY SCORE 60

Hi guys, I woke up this morning and found an issue with the touchpad/keyboard. It wont type the letter q. All other letters are ok. On-screen keyboard is capable of typing out the letter.The touchpad also seem to be jerky. Does anyone know why?
 
MOD: Added details to thread title

A:Yoga S730 Letter Q stopped working, touchpad jerky

Hello Franco1975!
Welcome to Lenovo Community Forum!
Could you try power drain to check if it will fix the issue? Please follow the steps below.
1. Turn off your system2. Unplugged all peripherals3. Press and hold power button for 15 seconds4. restart your system
If the issue persist, please access BIOS then under security tab test your keyboard in administrator password. Here's how to access BIOS https://support.lenovo.com/us/en/solutions/ht500216
Let us know how it goes.
Regards,

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RELEVANCY SCORE 60

Hi,I have a Yoga S730, itusually works fine, but from time to time, and suddenly, the keyboard stops working. Anybody else having the same issue? Any solution?Thanks!

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RELEVANCY SCORE 60

Hello, after one week of use, one of the USB-C / ThunderBolt ports no longer works.I just updated all the drivers and do a windows update. How to solve problem? Thx a lot for your feedbacks

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RELEVANCY SCORE 60

I was wondering what's supported for having an external screen, preferable 2.I had done some research online but wasn't obvious.

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RELEVANCY SCORE 60

Why isn't there any avaliable Thunderbolt Firmware for my laptop? Thunderbolt products is not being detected by the laptop. I have ThinkPad Yoga 730s / s730 81J0. Docking station is Lenovo Thunderbolt 3 dock (1st gen). The USB-C port detects other devices, but not TB3 devices such as this dock.

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RELEVANCY SCORE 59.2

I have tried to preview my photos through 'Photo" app, it used to work before. Now, when I opened photos, it shown the app didn't start. I have checked the setting, try to reset and fix but still  doesn't work. Any way to fix this problem?

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RELEVANCY SCORE 59.2

I have tried to preview my photos through 'Photo" app, it used to work before. Now, when I opened photos, it shown the app didn't start. I have checked the setting, try to reset and fix but still  doesn't work. Any way to fix this problem?

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RELEVANCY SCORE 55.6

Hi All, What is the power delivery requirement (Watts) to charge the Yoga 720 13"? I don't know what wattage the charger that came with the computer provides, but can the computer accept a lower wattage and just charge more slowly? Thanks!

A:Yoga 720 13 Power Delivery Requirement

Hi mkehoe20,
 
Welcome to Lenovo Community!
 
Your system need 45-watt for charging, you can refer this document and check specification.
 
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
Regards,
Ashish

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RELEVANCY SCORE 54.8

Hi,I got and AUKEY PB-XD20 with USB PD (Power Delivery) 12V 1,5A - 18W.When I connect it to my yoga it charges it for few seconds than disconnects. Repeating the cycle over and over. The thing is - when I turned Yoga off and leave it connected to this power bank time the % of the battery is going up.When Yoga is up, after few cycles it gets crazy and hangs - forcing me to restart it. Can someone at Lenovo take a look into it and allow to charge it with some lower wattage while off? I do not want to break anything, but this cycle is probably worse than constant power delivery.

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RELEVANCY SCORE 54.8

Hello,  So a few days ago, I had a Lenovo yoga c930 (certified refurbished and purchased through Amazon's three party) stolen from my porch upon delivery. Dealing with FedEx now but I want to see what I can do. Does Lenovo have a way to track this brand of laptop? Keep in mind that i never got to use the laptop and it should have come factory reset. I have read a bunch of stuff on anti-theft software but that doesn't help me now. I also read that a tech-savvy thief can somehow change its IP Address and reinstall the operating system which would make it impossible to track. Is that true?  If so, I think I am completely out of luck! Anyone here actually ever recovered a stolen laptop? Thanks!

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RELEVANCY SCORE 54.4

I have oredered X1 yoga 3rd gen and came to know that I have to chenge my docking station too. I see lot of lenovo or non-lenovo make usb type c hub on amazon. Can anyone guide and recommend me best hub to use with this laptop? If possible please provide web links too.

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RELEVANCY SCORE 53.6

so i use an essential phone that comes with a usb-c to usb-c cable, if i plug my phone into the usb-c ports. the power direction GOES INTO the laptop. but what i want is to charge the phone FROM the laptop. just like if i plug in a USB-A -> USB-C cable to my phone, that works fine. why not usb-c? where are the settings to change this direction?

A:Yoga 720 usb-c port not charging my phone, but usb-a does! where is the usb-c power delivery setting

Hi geminihc!
 
Thanks for posting in our community
 
As per checking, this model Yoga 720 does not have power delivery (a protocol specification which supports power delivery up to 100W of power while transmitting data in a single cable. It's designed to be a more universal charging standard that allows a range of devices (not just smartphones) to charge quickly over a USB connection) reason why the phone will not charge. You may check the product specifications in this link as well https://psref.lenovo.com/syspool/Sys/PDF/Lenovo%20Tablets%20_%20Convertibles/Yoga%20720%20(15_)/Yoga...
 
Thanks! 

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RELEVANCY SCORE 52

I keep getting tons of email From: Mail Delivery System. Subject: Delivery Status Notification. All emails say : This is an automatically generated Delivery Status Notification.

Delivery to the following recipients was aborted after (different values - mins or hours). and followed by an email address that I have no idea who it belongs to. Does this mean my email has been hacked? I ran a comprehensive Norton Security Suite scan but nothing was detected. What do I do?

A:Mail Delivery System - Delivery Status Notification

by the way, my domain is @comcast.net.

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RELEVANCY SCORE 49.2

Looking for advice in using the Dell Outlet site. I want a desktop but would like to know which is the better choice a refurbished model or a scratch & dent. I do not want a lease return or a completely dinged system. The systems don't seem to be discounted (even with coupons) as much as I would like.

Thanks
 

A:Refurb or Scratch & Dent

Scratch and dent I'd say...brand new system but a little ugly
 

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