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Black screen after Windows splash screen. Unable to acces safe mode.

Q: Black screen after Windows splash screen. Unable to acces safe mode.

Okay, here's a little background information.

Bought my PC in 2006. Have had to replace 3 video cards since i've bought it. (One was replaced under warranty, the other I bought).

Since I purchased my PC the only parts I have replaced are: My video card, 3 cards later i'm on my most recent one, EVGA Nvidia 8800 GT http://www.evga.com/articles/378.asp

I also upgraded my PSU to an Enermax Pro 82+ 525w. http://www.directron.com/epr525awt.html

OS: Windows XP SP3

Motherboard : ASUS P5BW-LA http://h10025.www1.hp.com/ewfrf/wc/d...name=c00748726

I mainly use my computer for gaming, after my first video card died i was sent a beefier card http://reviews.cnet.com/graphics-car...?tag=mncol;lst after that my PC was no longer under warranty so I had to buy my next cards my self.


My problem:

I left my computer on while making some food, I had world of warcraft opened. When I finished making food I got back to my computer and moved my mouse to get it out of sleep mode. I run a dual display set up, once my monitors loaded up one of the screens was pure white and the other screen was black. I was forced to hold the power button down to turn off my PC. From there on out everytime I boot my computer up I get my PC's loading screen (which i'm able to acces BIOS or system restore) after my PC's loading screen I get the windows splash screen, after that my monitor is pure black. The PC is still on and running but there's no display. I plugged my monitor into my onboard and enabled it through BIOS... same thing.

I originally thought this was a video card problem but after going through my onboard i realized this isn't the case. Anytime i try to run windows normally the black screen happens wether its through my video card or through my onboard. So my next idea was to start in safe mode... Unfortunatley that doesn't work either... It loads up all my system32 drivers then stops after windows\system32\giveio.sys

Could this be an OS problem? Maybe my mobo is shot and that's why i've been burning video cards? 4 cards in 3 years is a little ridiculous.

Should I reformat? Should I replace my mobo? Please help :(


Heres my PC's exact specs (keep in mind i replaced my video card and PSU as mentioned before in this post.)

http://h10025.www1.hp.com/ewfrf/wc/p...roduct=3262025

Please help me.. money is tight and I can't afford to be guessing and replacing parts... thank you.

Joseph.

RELEVANCY SCORE 200
Preferred Solution: Black screen after Windows splash screen. Unable to acces safe mode.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Black screen after Windows splash screen. Unable to acces safe mode.

bump, please help :(

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RELEVANCY SCORE 129.6

Hello,
After doing a Windows update, my computer gave a Windows looking message that my hard drive was going bad and to back up my data. I was able to save my user files. Then the pc crashed with a BSOD. I disabled restart after crash. Found the error was 0x0000006B (having to do with a corrupt bootcat.cache file.) Could not boot up windows except for semi windows with my windows 7 disk and Chose Repair, in Recovery console, however it told me nothing could be repaired. Through an option to "find a file" under the Recovery option. I managed to copy a GOOD copy of the bootcat.cache file and I appropriately placed it in E:\Windows\system32\codeintegrity (it was ONLY seeing C: as a system partition) my drive letters were all reassigned.

Sorry this is confusing and a lot of info. Bottom line is, my hard drive is not bad, I see windows on it and all my files and the BIOS recognizes the drive. It is firmly connected and NOT hot to the touch.

From a command prompt I did a bootrec.exe /fixmbr and also /fixboot as the pc was not properly booting up. it still would not boot properly

I am totally unable to go to safe mode (hitting F8) No matter what I do, I get a Windows Splash screen and then my screen goes to a Black Screen with a White arrow cursor, the hard drive appears to be trying to work the light flickers) but it just hangs at the black screen

Again, it refuses to allow me to boot to safe mode. It tries to load the Windows S... Read more

A:Windows 7 splash screen, then black screen NO Safe Mode

sorry for bumping. it seems people get a lot of responses to their questions and i was hoping to get the same kind of response.

Bottom line is, my computer tries to load Windows (7) with the splash screen, then goes to a black screen with an arrow and stays there.

I am unable to boot to safe mode.

I am unable to do a recovery from booting from the Windows 7 Install CD

Read other 3 answers
RELEVANCY SCORE 104.8

Very similar to the following problem but i do not have a raid, and it seems that this PC has a raid and i don't, plus it was never really determined what the actual solution was.

http://forums.techguy.org/windows-nt-2000-xp/596146-solved-windows-cant-boot-black.html
The basics: XP Professional Boot up screen, right before the windows loading screen, or direct after the F8 Menu if you hit "Start Windows Normally..." it will just lock up, no HDD activity, blank screen. now BSOD, nothing.

All 3 safe mods work fine.

Ran chkdsk /r in recovery.
Ran proper fixboot procedure.

Went into safe mode and checked the event viewer.

The only concerning message i got was: The following boot-start or system-start driver(s) failed to load:
AmdK8
Fips
nod32drv

Formatting really isnt an issue since i can back up anything i need through safe mode. However its just the fact that the Windows gremlin has struck me again and i must defeat it once more.

I highly doubt this is a hardware issue as it is more of a driver/software issue.

Anymore information for me, or from me that you need, i would be extremely happy.
Thanks for your time.
 

A:Blank Screen Freeze Up before Splash screen. Safe mode works.

Before I say the hard drive is dying, you need to try the XP repair as you have done most else you can already:
http://www.michaelstevenstech.com/XPrepairinstall.htm
 

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RELEVANCY SCORE 103.2

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

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RELEVANCY SCORE 101.6

Hope somebody out there can help me as I've run out of ideas.....possibly might have picked up a Virus from facebook but I'm not certain.My system started to run slowly a few days ago and a Security centre 2011 box suddenly appeared..wouldn't allow me to open Malwarebytes or access system restore.
I powered down the PC and restarted but a black screen with a flashing cursor appeared before disappearing with the numbers lock light illuminating.
Restarted the PC and F8 into safe mode but system stalls at: multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\System32\Drivers\Mup.sys
Restarted PC again and loaded recovery disc which starts to run but subsequently stops with technical codes showing: 0x0000007B (0xF898A640/OxC0000034/0x00000000/0x00000000).
Don't know if I'm every going to get my system back.....much appreciate anyone's help on this!!
(My PC is Sony Vaio VGC-M1 with Windows XP Home edition)
Thanks.

A:Frozen Black Screen/Unable to boot into Safe Mode....can't recover system..Help!!!

Hello and to the BC forums.

Please sit tight and be patient.

I have requested that an experienced helper who specialises in malware-related un-bootable computers respond to your topic.

Thank you.

Read other 34 answers
RELEVANCY SCORE 100.4

I have the same problem as the other thread. Unable to restore, go into safe mode, or task manager. I just got black screen with moveable cursor. When load restore cd, it just loading windows files and back into black screen with cursor. I have followed the instruction from previous threat but i'm stuck after loading the burn image cd. This is the thread that i tried to followed: http://www.bleepingcomputer.com/forums/topic405525.html

Download GETxPUD.exe to the desktop of your clean computer

•Run GETxPUD.exe

•A new folder will appear on the desktop.

•Open the GETxPUD folder and click on the get&burn.bat

•The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.

•Click on Start and follow the prompts to burn the image to a CD.

•Next download driver.sh to your USB drive

•Also Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.

•Remove the USB & CD and insert them in the sick computer

•Boot the Sick computer with the CD you just burned

•The computer must be set to boot from the CD

•In some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.

•Follow the prompts

•A Welcome to xPUD screen will appear

•Press File

•Expand mnt

•sda1,2... Read more

A:Frozen Black Screen/Unable to boot into Safe Mode....can't recover system..Help!!! i got the same problem from...

FWIW: Using a malware topic of someone else...as a guide to solving issues...is probably not the way to go.

If you have malware issues, I suggest that you initiate a proper topic at the appropriate malware forum.

Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html

Louis

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RELEVANCY SCORE 100.4

XP won't load past splash screen, only in safe mode
I was working on my laptop last night no problems, I shut down normally and return a few hours later, now the thing wont start past XP splash screen (the little blue bars moves across the screen forever), the only way I can get my system going is to start in safe mode. The last time I ran the system I did not install any new hardware or software. I have been battling some spyware recently, namely one called Antivirus 2009 from inetavirus.com. I removed it via Malwarebytes the other day, it came back once, I removed it again and it seems to be gone still. What can I do to fix this? I also cannot run Malwarebytes in safe mode, whenever I do it it freezes my about a minute into the scan on a the follwing item

c:\windows\system32\msobjs.dll

I will post a HJT log below just incase it helps.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:26 AM, on 6/7/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKC... Read more

A:Windows wont load past XP splash screen safe mode only. Suspect inetavirus infection

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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RELEVANCY SCORE 99.6

I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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RELEVANCY SCORE 98

Everytime I try to boot...The splash screen freezes after a short time. The POST goes fine. Tried booting to Safe Mode, no luck (I think that's when I got a bunch of text flash on the screen and freeze.) Can't get to a command prompt, either. CAN get into BIOS. Tried reinstalling Windows (although I'd have to pay for it, as it would be my third or fourth re-install), but it froze in the process somewhere. I got to a c: somewhere...I think it was the Recovery Console...yes, it was...but I don't know enough to know what to do. That froze, too, after looking around a bit. Sounds almost like a hardware problem...overheating or something, but I can't figure it out. Built the PC myself, everything was OK except once in a while it'd reboot on its own. I appreciate any help, thanks in advance....

A:WinXPFreezes at Splash Screen, No Safe Mode

the best way to determine if it's hardware is to format/clean install. if it freezes, you've got a hardware problem.

if you have data on your drive you don't want to lose, do a parallel install:
-boot to xp cd, choose to install a fresh copy, leaving the current file system intact.....install on same partition, but choose a different folder, e.g. call it \winxp instead of \windows.
-boot to the new os install
-you should be able to access your data, although you may need to boot to safe mode, login as admin, and take ownership/change permissions
-copy your important data to cd
-format and clean install xp

if it's hardware, and you have spare parts lying around, try swapping parts. but its could also be a driver. a parallel or clean install will determine that. (also, disconnect everything but mouse, keyboard, and monitor.)

you could also try a registry hive swap from the recovery console, but that's a whole nuther post. (yes, nuther is a word.)

Read other 19 answers
RELEVANCY SCORE 97.2

WinXP Pro
Geforce video 440SE 64MB,

This pc shows bios info (as per normal) then goes to WinXP splash screen and then flickers and then reboots.
Immediately thought it was something to do with the video card... opened the case and the card has a cooling fan that wasn't working... so assumed it was overheating and the cause.

Went out and bought a new Geforce card -- same type and still get the same problem.

This PC WAS working before customer asked me to give it a check-up.
PC boots ok into safe mode.
I've ruled out the processor and the memory (ran tests)... suspect the video settings in some way. I'm not sure what the original monitor was and I just hooked it up to a reg monitor (VGA). FYI, System recognizes the vid card ok in the device manager.

Searched for similar probs .. found some that have not been very helpful.
(One suggestion is to reload WinXP and do a repair of some kind)

Looking for directions.
 

A:PC Reboots after WinXP splash screen (ok in safe mode)

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RELEVANCY SCORE 97.2

I was working on my laptop last night no problems, I shut down normally and return a few hours later, now the thing wont start past XP splash screen (the little blue bars moves across the screen forever), the only way I can get my system going is to start in safe mode. The last time I ran the system I did not install any new hardware or software. I have been battling some spyware recently, namely one called Antivirus 2009. I removed it via Malwarebytes the other day, it came back once, I removed it again and it seems to be gone still. What can I do to fix this? I also cannot run Malwarebytes in safe mode, whenever I do it it freezes my about a minute into the scan on a the follwing item

c:\windows\system32\msobjs.dll

I will post a HJT log below just incase it helps.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:26 AM, on 6/7/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.accuvisionvideo.com/
R1 - HKLM\... Read more

A:XP won't load past splash screen, only in safe mode

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RELEVANCY SCORE 97.2

I'm running Win XP Media Center Edition SP1 2002 now (I reformatted, used to have SP2 installed.) and only recently have I been experiencing this mysterious issue that frustrates me to no end. A little tidbit of information before I go on, somebody installed Windows Virtual Machine (with a windows 98 download from some forum) maybe a week ago. That's when the start-up problems began, so I'm led to believe that this could be the culprit. I have no idea.
Anyway, when it first refused to fully boot, it couldn't get to the Win XP splash screen. I had somebody look at it. He went to the Setup menu and restored it to the optimized defaults. Either that temporarily cured it, or we were lucky. It started up normally and I didn't turn off the computer for maybe two days. After I finally DID shut it down, the problem persisted, however this time it WOULD get to the splash screen, but nothing else. Returning it to the optimized defaults would do nothing. Since the computer was old, slow and flooded with programs I myself didn't install, I thought it was a good time to just reformat the whole darn thing and start fresh. Thirty minutes later, I try to boot up, guess what, the same thing happens. Nothing past the splash screen. It's not like I can restore it to a past setting that worked since the OS is wiped clean. I've read about "faulty hardware" confusing the system, but nothing plugged in that I know of is faulty. Mouse, monitor, keyboard, po... Read more

A:Won't boot past splash screen, in safe mode now

Something unclear here.
You formatted and you start installing Windows.
You go through all installation steps and it won't pass splash screen on very first run?

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RELEVANCY SCORE 96.4

Greetings,
 
I have a Dell Latitude running Windows 7 x64 Enterprise that is suffering from the Black Screen of Death.  I cannot boot into SAFE MODE (or any other mode) whatsoever.  I have the drive hooked up via a SATA to USB converter and have noticed the following 3 files at the root of the C: drive:
 
bootsqm.dat
KBSERVICE.SHUTDOWN
ntuser.dat
 
I have run Combofix and Malwarebytes on the machine that the bad drive is attached to, but neither program found anything.  The KBSERVICE.SHUTDOWN file has a modified date very similar to the time that the computer first had the problem.
 
Any advice would be greatly appreciated!
 
Thanks,
Andrew

A:Windows 7 Black Screen - no safe mode available

DISREGARD.  User has opted to salvage data and reload Windows.

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RELEVANCY SCORE 96.4

hello, I started msconfig.exe (system configuration) the boot tab
Check "safe boot" with minimal option
reboot the computer, I see the miscrosoft logo with spinning dot for few seconds and then a black screen (no mouse, nothing)
The PC (dell M6700) was working fine up to now , I just wanted to start a sfc /scan from safe mode but now I'm stuck in safe mode with a black screen
thanks for your help



w.

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RELEVANCY SCORE 96.4

Basically im in need of help, updated to windows 8 and all was well with it and then tried to load it up and it just loaded up black, now it seems to be the graphics card drivers that are doing it and the solution would appear to un-installing however i cant uninstall and cant boot up safe mode. please can someone help me.
Intel Core i5 2500K 3.3GHz
8GB
Nvidia GTX 560
anyone?

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RELEVANCY SCORE 96

I have a dell Inspiron 9100 (Intel Pentium 4 CPU 3.00GHz) desktop running Windows XP SP3 only. I have one fixed 160GB Hard Drive. I have not changed any settings/ installed/removed any programs recently. My last shut down was normal.
When i started up the pc i got as far as the xp splash screen which i believe it would have stayed on indefinitely. The scroll bar was still scrolling. So I attempted restart and tried again and the same problem occurred. I then attempted to start in safe mode were the BSOD occurred at what appeared to be the end of the driver loading. I got the message unmountable_boot_volume with the error code 0x000000ED (0X869C45CO, 0XC00000BS, 0X00000000, 0X00000000)
The first thing i did was dissemble my pc, unplug/replug all the insides, remove all dust and i even reinserted the drive battery. I tried restarting again and the same issue.
I then went on to google the issue to read what felt like hundreds of similar but never the same issue.

As i usually use my tv as a monitor i thought this could be the issue. So i put in an ordinary monitor and took out all my usb peripherals. Same issue again.
At the stage i thought i would post for help. Not wanting to seem like a newbie i went through all the steps that i did before so i could get the exact error messages to post when i noticed that when i retried safe mode it stopped at a certain point during the driver loading and along the bottom of the screen PRESS ESC TO CANCEL LOADING SPTD.SYS... I Hadnít notic... Read more

A:XP splash screen loads forever; Safe mode gives BSOD

SPTD.SYSClick to expand...

Remove your daemon tools program, restart and see if the problem goes away.
 

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RELEVANCY SCORE 96

I'm not really sure that I have a virus/malware issue but it is highly suspected. Windows XP Home is not able to boot and stops at the splash screen even in safe mode. I have tried to locate a problem by booting from CDROM with BartPE and trying to run portable apps like SpybotSD portable and Malwarebytes. Each one was unable to run because they tried to write files to the boot drive, which was a CDROM. The BIOS on this laptop will not boot from a USB device. I have removed the drive from the laptop and have it connected via USB adapter to an XP Pro desktop. I discovered that most directories in the profile areas were unaccessable, "access denied" errors. I manually changed the properties on all the directories that it would allow me to do so I could access the files. There are still several directories in some of the user directories that I was not able to change the access properties, logged in as Administrator.

I need advice as to what proceedure to use next. AVG Free addition hasn't found anything of any consequence but it is skipping any directory that it can't access. I want to find out what is going on as I need to move the data from this PC over to the new PC the customer has purchased. I was able to image the drive using DriveimageXL but I did get a couple of CRC errors near the end of the process. Any help would be appreciated.

Kevin

A:XP home hangs at splash screen will not boot even in safe mode

Not sure why I received no response.

Did an extended hard drive test, took and hour and a half to run, and the drive failed the test near the end of the test cycle. It had perviously passed the quick test. So in answer to my own question, I do not have an infection on this machine.

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RELEVANCY SCORE 95.6

Webroot found 2 trojan horse virus and remove them. Rebooted found more and removed them, then rebooted, to a black screen. 500 Gbyte SSD Scandisk extreme pro.

I can boot into advanced options, but startup options is not available (no safe mode).

Used my rescue disk to enter cmd line and used things like scannow, chkdsk and diskprt to test the disk. Not errors listed.

Used rescue disk to try to reset windows while saving my data... Get an error about a missing partition, but diskprt shows an 8 Gbyte partition and an approximately 480 Gbyte partition, which contains my installation and data.

Used windows 10 install disk to reset the os, got a missing partition error.

I used a similar SSD and did a clean install of Windows, to verify that the bios and hardware are ok. Having trouble getting the ASUS Sabertooth x79 audio working. Driver issues.

I ran Anvi Rescue Disk "Scan", it did not find any Threats on the windows 10 disk.
I then ran "Repair" and it found problems, with everything except Windows Firewall.
 

A:Windows 10 No Safe Mode, Login to black screen

bradcarvey said:


Webroot found 2 trojan horse virus and remove them. Rebooted found more and removed them, then rebooted, to a black screen. 500 Gbyte SSD Scandisk extreme pro.

I can boot into advanced options, but startup options is not available (no safe mode).

Used my rescue disk to enter cmd line and used things like scannow, chkdsk and diskprt to test the disk. Not errors listed.

Used rescue disk to try to reset windows while saving my data... Get an error about a missing partition, but diskprt shows an 8 Gbyte partition and an approximately 480 Gbyte partition, which contains my installation and data.

Used windows 10 install disk to reset the os, got a missing partition error.

I used a similar SSD and did a clean install of Windows, to verify that the bios and hardware are ok. Having trouble getting the ASUS Sabertooth x79 audio working. Driver issues.

I ran Anvi Rescue Disk "Scan", it did not find any Threats on the windows 10 disk.
I then ran "Repair" and it found problems, with everything except Windows Firewall.Click to expand...

There are/were issues recently with Webroot...not saying that is the cause but I believe the simplest way to get up and going is to do an emergency boot with your backup software...(hopefully you have)
 

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RELEVANCY SCORE 95.6

My windows xp screen would turn black when i boot. It happens right before the blue welcome screen.
safe mode and safe mode with command prompt works. when i try safe mode with networking, it loads the system files but after that, there would be weird symbols and colors blinking.
i also replaced the hal.dll with the one on the windows xp cd when i got hal.dll is missing/corrupt message before. Maybe that could be the problem?
 

A:Windows XP black screen and safe mode error

Mine did this when the desktop resolution was higher than what my monitor would support. My LCD would go blank (black) and I would see nothing. The computer seemed to be running in the background however. Have you tried adjusting your video settings via Safe Mode and starting with something like 1024x768?

It may help if you let us know what type of Video Card you have, what type of monitor etc.. I notice you haven't filled out your system information in your profile.. this may be a good opportunity, as it would give a bit more information to use while we try to think of things to try.

Thanks,
Jay
 

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RELEVANCY SCORE 95.6

Hi,
 
I have an HP G72 laptop that has Windows 7 Home Premium OA. Since March 14, 2013 it's showing me the black screen right after I login. Only the cursor is there and it's movable. It all started when I installed the Win7 Service Pack 1 on March 13. Before that, I would get a message that Scan/Check Disc couldn't be opened because of some recent update but it would go on without any issues. I thought that updating it again would fix that problem. It just game me more. It was also black in Safe Mode. 
 
I tried the System restore via the command line but failed. It said that my Anti Virus (Avast! Free) was running. The oldest restore point was March 3. It said that it failed to extract a file related to Avast!. 
 
I tried pulling out the Task manager be it wont open. it's giving me this message:
 

 
 
I tried sfc /scannow and it found/did nothing.
 
I did Startup Repair, Last Good known config and got the same result. 
 
Help?
 
 

A:Windows Seven Black screen after login even in safe mode.

UPDATE:
 
Safe Mode is showing/working now. I can see my destop back the background is in black.

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RELEVANCY SCORE 95.6

Hi everyone,As the title suggests, I'm getting a black screen after the windows logo appears. At first, there's no cursor, but if I put the computer to sleep and turn it back on, I get a cursor when it wakes up--still a black screen though.Here are my specs:CPU: AMD Hexacore 1090TRAM: 8GB GSkills RipjawsMB: Gigabyte GA-78LMT USB3GPU: MB Integrated Radeon 3000 SeriesUnbootable HD: Seagate 2 TB Barracuda Windows 8.1Bootable HD: 7 year-old 500GB Hitachi Windows 8.1Here's how it went down: I was watching HBOGo on Chrome, then went to the Netflix Windows 8 app (don't judge my lethargic chain of events). However, Netflix immediately closed and wouldn't start. I figured it was something with the graphics, so I restarted my computer. After the restart, for some reason, it ran Chkdsk on my other HD. After running that, it went through my normal startup and blacked out after the logo. I ran a bootlog and found that dxgkrnl.sys loads once, then attempts to load another 4 times and fails each time. Other than that, everything loads correctly. Then I deleted some AMD stuff (perhaps stupidly) and I get more errors in the bootlog, from AMD stuff. I'd like to just clear all the AMD stuff and just have the bare Windows drivers load.Here's what I've tried:1) I've tried startup repair, which attempts some fixes, but fails.2) I tried to enter Safe-mode and low graphics mode, the computer simply launches into "Automatic Startup Repair" and fails after the "Diagnosing PC" dialogue.3) Reset my BIOS... Read more

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RELEVANCY SCORE 95.6

Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.

No access to task manager through ctrl+alt+del.

I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.

Pulled the drive and scanned with avast and malwarebytes which found nothing.

Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.

The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...

Ideas?

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RELEVANCY SCORE 95.6

Hello. I am trying to fix an HP G62-367DX Notebook PC.
Operating sys: Win 7, 64bit, AMD Turion(tm) 530II Dual-Core Processor, 4GB, 2.50GHz. I had this laptop since December of 2010 and on June of 2013 is when I used my notebook PC and was initially of no use. I have been working on my laptop on and off since. I am not afraid to open the sucker up and get this thing up and running.

The problem started out with what most ppl call it, the "blue screen of death". Like most ppl, I did ignore the blue screen and did a restart which brought me to the normal Windows screen and then it would start back up just fine. I found this in Device Manager's (Hidden Files):
Non-Plug and Play Drivers
-! ehdrv
-! epfwwfp
-! Security Processor Loader Driver
I am not sure if it has anything to do with what it was the blue screen situation, but I tried searching on the net on what it all meant and to see if I was able to fix it, but before I was able to do something about it, the blue screen kept popping up and it was getting worse.

The problem progressed to where on Windows startup it would just stop there, blue screen would pop up and of course I had to restart it and do an F8 key press for Safe Mode. I had to work on Safe Mode for a good couple of weeks before I can figure out the problem/s. I believe I had went into the system and found out it had something to do with some kind of error... *sigh* I did write it down, but that was like a month ago and I am unable to locate my ... Read more

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RELEVANCY SCORE 95.2

After a power outage 3 weeks ago I was having issues with the system going down at around 5 minutes and then less and less time after that. I was told it was a display issue and to uninstall and reinstall my display drivers. I uninstalled my drivers and it was still the same. I felt like it was temperature related. I found my graphics card (Radeon 5700) was dirty. I cleaned it and thought I was back in business. Everything was back to normal, all I needed to do was update my graphics drivers. Once that was done, my computer would no longer load past the Windows splash screen.

I used Puppy Linux on a flash drive and I have access to everything. I can use the internet and access all my files. This to me says that it is not a hardware issue.

The fact that when I try to go into safe mode it gets stuck for more than a day on classpnp.sys (when I finally give up). I understand that classpnp.sys has loaded but, there is something after that that the computer can't load. I have seen some people have atipcie.sys load after classpnp.sys and it makes sense to me that it would be a graphics driver that is causing the issue.

I need my Windows 7 up and running for school and work projects. Any ideas, thoughts, or help would be greatly appreciated.

A:Stuck on Windows splash screen, safe mode stuck on classpnp.sys

Hi ,
Follow this tutorial to run SFC /Scannow at boot.
SFC /SCANNOW : Run in Command Prompt at Boot
If you want to run the command from a USB drive follow this tutorial.
Boot Windows 7 System Repair Disc from USB Using Grub4Dos
And apply it to the first link instead of the ERD (Emergency Repair CD).

Generally a good tutorial to read.
Troubleshooting Windows 7 Failure to Boot

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RELEVANCY SCORE 95.2

Hi there I`ve never posted here before but ive looked over about a thousand threads here trying to find a solution to my problem.
Here`s the problem: I was playing fallout 3 which glitched so I had to hold the power button down till my pc turned off. Now at the windows xp splash screen it crashes, (reboots). It also does this trying to load any form of safe mode. I have a windows xp sp2 cd and I tried to re-install or repair windows but both options result in a blue-screen of death the moment i press `enter` or `r`. I`ve detached and re-attached my videocard, my ram, my dvd burner etc with no success. I`ve messed around with almost every bios option i have only to end up putting them back to default as nothing worked. I am currently running the diagnostic tests on it but all of them so far have passed.

So! I`ve played fallout 3 tons and its never had any problems, at least nothing like this so i doubt it has anything to do with overheating. Also I have absolutely no new hardware, everything should be working fine :(

My pc stats are:
Dell dimension e520 with
intel pentium 4, 3.06g processor
radeon hd3400 on pci-e
1.5 gigs of single channel ddr2 ram at 533mhz
80gig WD sata hd at 7400rpm
running windows xp home sp3, it might be the 64bit edition but my comp is screwed so i cant check it.

A:XP splash screen, safe mode and winxp install & repair all crash

Hello and Welcome to TSF,

What is the psu you are running?
Brand and wattage?

You can open up side of tower to find this out, where power cord plugs into rear of pc.

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RELEVANCY SCORE 94.8

I received the following error message when I attempted to restart my computer:

C0000218 Unknown Hard Error

When I restarted after the blue screen it went into a check disk but would not finish the scan.

I have tried to start the computer in safe mode with internet connection and after a few minutes the screen goes black. I've tried to start it using last known configuration and the screen goes black. Everything I try ~ the screen goes black.

Help!!!!
 

A:Blue screen & now won't start in safe mode, screen goes black

I'm writing from my husband's laptop because my desktop is completely dead.

We were out of town for several days and when we returned my desktop was running very slow so I attempted to restart it. It locked up, I pressed/held the power button and when it restarted it attempted to run a disk check. The disk check locked up and I had to press/hold the power button again. When it restarted I got a blue screen ~ stop: C0000218 unknown hard error.

Sometimes when I attempt to restart it I get: checking file system on C:
file system = NTFS

When I attempt to restart it in safe mode, safe mode with networking or starting in last known good configuration I get . . .

multi(0)disk(0)rdisk(0)partition(2)\windows\appPatch\drvmain.sdb
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ . . . (various items)

Now it won't start, not even in safe mode. Everything I try ~ I just get a black screen.

** I just tried to restart AGAIN and it ran disk scan, said it had completed disk scan and would restart, the screen went black when it attempted to restart and the screen is still black and it won't restart.

What can I do to get my computer back?

Any help will be greatly appreciated!
 

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RELEVANCY SCORE 94.8

no display on LCD from start up (no splash screen or cursor) AFTER using  Windows "restart" I do get video from HDMI port to TV After Win 8.1 boots up (visible on TV) ,if I disable intel video 4600 driver and re-enable it , I immediately get video on LCD. If I do a windows "shutdown", and after it shuts down - then press the power button, it will boot up with video on the LCD (still no splash screen, though) BUT, If I do a windows "restart", the computer will start again with no display on LCD. I have done a complete computer reset to Lenovo factory software  and have updated all display drivers and BIOS - to no effect. Have tried disconnecting the battery, unplugging bios battery, 20sec power button hold. Any other solutions out there?

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RELEVANCY SCORE 94.4

Hi,

My when i start my computer its a black screen and says

Checking file system on c:
file type system is ntfs

I have pressed f8 and tried to load safe mode but its says its loading with loads of writing on the screen but just stays on that and doesnt load.

I have also tried all the other options when u press f8, boot from hard drive etc etc and all leads me back to thr black screen with the checking file system c.

I have a windows boot cd which enable me to boot in to something called mini windows xp but this is very basic and only enables me to access the internet.

Please help its driving me up the wall

A:black screen and windows wont boot safe mode. please help

Mini Xp might be Hirens boot cd do not use it. We do not recommend it here, and we do not give out advice about hirens boot cd.

Try going back to the Safe Mode boot option screen select Advanced then select your lanuage then select "Repair your Computer" then select more options then select Command Prompt .

Type in then hit enter.

CHKDSK C: /R

this will attempt to repair any errors let the process finish.

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RELEVANCY SCORE 94.4

Hi All,
 
I've been having some problems with computer recently.  First, while gaming, my computer crashed.  I'll save you the details, but eventually it got to the point where when I would try to boot, I wouldn't even get a signal to my monitor.  I eventually guessed that the processor had failed.  I purchased a new one and installed it (along with a cooler master fan and heat sink) last night. 
 
But now when I try to boot up, I get the error message that windows was unable to boot.  I then have the option of either running the repair tool or starting windows normally. I've used the repair tool twice, and it hasn't worked either time.  I get the message that "startup repair cannot repair this computer automatically."  The problem event name in the log is "StartupRepairOffline."  I've also tried restoring to a point where my computer worked correctly, and that didn't work either.
 
When I try to start Windows normally, I get the "Starting Windows" screen, then the screen goes black.  The monitor is illuminated, but the screen remains black.  I can tell at that point also that the keyboard is unresponsive (i.e. num lock and caps lock don't work).
 
When I boot up, I am able to boot into BIOS, but I can't boot in safe mode.
 
Any help would be greatly appreciated. Thanks! 

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RELEVANCY SCORE 94.4

Hopefully I am in the right place and apologies if not as I am a newbie to any kind of forum posting.  I have researched my problem here and found similar situations but nothing that quite fits or has helped.  Here is all the information that I have and the events that have led up to the black screen problem.
 
Lenovo S510p Touch Laptop running Windows 8.1 which was installed already on computer.
 
A few weeks ago I upgraded to Windows 10 however it caused some issues with emails, power options, etc. that I didn't have time to figure out so after about 1 week I decided to go back to Windows 8.1 thinking I would wait a few months and try again.
 
Everything seemed to be running fine at that point except that my laptop would still not "wake up" when opening top.  I did install updates to drivers and Windows critical updates after moving back to 8.1 with no obvious issues.  Until...I received an email that my Outlook emails would not work properly in Windows Live in a couple weeks unless I installed a certain update, so of course I installed the update.  After that every email I received was from an "Unknown Sender" even after I allowed them.  Because I couldn't find an easy fix for this I decided to restore my computer back to before this update was installed and that's where everything went wonky.
 
After initializing the system restore, the computer said it was working and it may take awhile.  I got busy and after a coupl... Read more

A:Black Screen after System Restore No Safe Mode Windows 8.1

In Windows 8, 8.1, or 10, you have to hold down the shift key while clicking Restart to get to the Troubleshooting and then Advanced Startup options which includes System Restore.
If you are lucky enough to have the power icon on the Welcome screen its not too hard.  If it isn't there, its no fun at all.....
Running a normal system restore (not from the Advanced startup) gives malware the ability to reinfect you during the reboot process.  In the advanced startup, you are running a mini-Windows with none of the usual junk loaded.

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RELEVANCY SCORE 94.4

Hello all,
 
    I am currently experiencing some issues with an Hp Pavilion dv5, running Windows 7 Home Premium. After startup, the windows logo is displayed, and then the screen goes black with only the cursor visible. The cursor is movable. I have tried booting into safe mode, however, the same black screen with movable cursor appears.
I have already tried a number of solutions I found online, and all thus far have failed. I tried pressing control+alt+delete at the black screen, and nothing comes up. I have tried booting in low-res mode to see if a graphics driver was the issue, still only a black screen with cursor. I have tried connecting to an external monitor with no luck as well. I have also ran memtest, and a hard drive test, both of which showed no issues.
 
    I have already ran Malwarebytes offline through Hirens BootCD, and also ran Offline Windows Defender, to get rid of any malware or viruses. I have also loaded a Windows 7 Repair disk and have attempted a Startup Repair (in which it shows no issues), a System Restore (which is unsuccessful), and have also tried booting with the last known good configuration (which also did not work).
I did some more exploring using the command prompt on the Windows 7 repair disk. When I run “bootrec /scanos”  I receive a message saying:
 
“Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.”
... Read more

A:Windows 7 black screen with cursor after startup, no safe mode

Although this was originally issued for Vista, the techniques apply to any HP system and/or Windows O/S, IMO.  I would try the steps outlined.
 
http://support.hp.com/us-en/document/c01634637
 
Louis

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RELEVANCY SCORE 94.4

Hi guys, I've got a nasty virus on a laptop that I cna't get rid of (not yet anyway) I have not yet run HijackThis! or GMER, however I have run ComboFix, it found and deleated a file on the D drive called installer.exe. No changes. Here are the symptoms:

1) When booting into normal startup it takes about 5 minutes to get to the desktop. That is from the time I see the Windows Loading screen until the screen goes black.

2) Once I have officially logged in the screen is black. All I see is the mouse courser. Pressing ctrl alt del does nothing. Neither does pressing the Windows key.

3) Booting into safe mode brings up the desktop and the computer workes fine then.

4) All of the System Recovery files have been deleated.

5) Going to the Avast website brings up the "This site has been marked as harmful and is being blocked" screen.

6) If I make any changes to startup using the msconfig command and then restart the computer the system will hang on the Windows loading screen, restart, and then revert itself back to the way it was before (black screen)

7) I cant run a virus scan (or do anything else) in Avast (this isnt really the virus's fault, avast dosent work in safe mode.)

I'll post the logs of HijackThis! tonight, but I would like if anyone has any suggestions to help me out before then.

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RELEVANCY SCORE 94.4

Hi guys, I've got a nasty virus on a laptop that I cna't get rid of (not yet anyway) I have not yet run HijackThis! or GMER, however I have run ComboFix, it found and deleated a file on the D drive called installer.exe. No changes. Here are the symptoms:

1) When booting into normal startup it takes about 5 minutes to get to the desktop. That is from the time I see the Windows Loading screen until the screen goes black.

2) Once I have officially logged in the screen is black. All I see is the mouse courser. Pressing ctrl alt del does nothing. Neither does pressing the Windows key.

3) Booting into safe mode brings up the desktop and the computer workes fine then.

4) All of the System Recovery files have been deleated.

5) Going to the Avast website brings up the "This site has been marked as harmful and is being blocked" screen.

6) If I make any changes to startup using the msconfig command and then restart the computer the system will hang on the Windows loading screen, restart, and then revert itself back to the way it was before (black screen)

7) I cant run a virus scan (or do anything else) in Avast (this isnt really the virus's fault, avast dosent work in safe mode.)

I'll post the logs of HijackThis! tonight, but I would like if anyone has any suggestions to help me out before then.

A:Windows 7 black screen on startup, have to start in safe mode.

Try going into safe mode with networkingRun MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan b... Read more

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RELEVANCY SCORE 94.4

This is my wife's laptop. The problem started recently, about a week ago When she starts the laptop, often (but not always) there is the hp logo, and then the screen goes black. It does not always happen, and sometimes it happens when the laptop has not been used for a few hours.

The screen seems to wrok okay in safe mode, bit has problems in regular mode. The laptop is about 4 years old, came with Vista, but now has Windows 7 premium home edition. I reinstalled windows 7, but the problem has not been resolved.

Grateful for your advice. Should this laptop be discarded? Repairs are quite expensive in Switzerland, and rather than spend good money on an old laptop, I would prefer getting a new one, if an easy solution can not be found. HP G60-235DX Windows 7 (32 bit), 3GB RAM, plenty of free HD space.

Many thanks.
 

A:Solved: Screen is black in Windows, works ok in safe mode

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RELEVANCY SCORE 94.4

Hey everyone!
Sorry if I'm posting in the wrong place - not sure what exactly is wrong!
So my computer was working - I was playing a game when the system just froze up. I manually restarted and once I got to the Windows XP logo screen (where the blue dots go running across in that little bar underneath), the computer just stayed on that screen no matter how long I waited. I've restarted several times and still keep getting stuck on that screen.
I tried going into safe mode to see if I could maybe do a system restore or just look to see if I could figure out what's wrong, but all I get is a black screen with "safe mode" in all four corners of the screen and my mouse cursor. Same thing when I try to go into VGA mode.
I'm wondering if my video card died? The computer runs fine if I'm just doing normal things like watching a movie or just surfing the Internet. However, I'll play a game and often times it'll do the freeze-up thing and I'll have to restart. But every time that has happened, the computer started back up normally - until now. Any help would be appreciated. Thanks so much!

A:Hanging at Windows XP Logo Screen - Black Safe Mode

Do a WinXP Repair install. It repairs critical files and does not erase personal data. Go here ... http://michaelstevenstech.com/XPrepairinstall.htm .

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RELEVANCY SCORE 94.4

Hello everyone.

I've had great success with computer problems here in the past and am hoping someone can help me out again. I've read through some of the 'booting to black screen' posts on here, and it seems like I need a Windows XP recovery disk, which I do not have.

A little bit of info on my problem:

I was given a Gateway desktop by a friend when it stopped working for her and she bought a new one rather than dealing with it. She is not a computer person at all, and could only tell me that it stopped working, no other specifics. When I try to boot the computer, the Gateway screen comes on for a second or two, then it goes straight to black screen. I've tried hitting F2 or F8 or F10, but nothing happens. My friend says that she doesn't think that the computer came with a recovery disk, or if it did, she doesn't have it any longer.

Is there anything else I can try, or do I have to get my hands on a Windows XP disk? I don't think I know anyone who has one, so is there anywhere that I could get one online?

Thanks in advance,
~MR

A:Windows XP booting to black screen, won't enter safe mode

Black screen...black screen with cursor in upper left corner?Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503 The XP Recovery Console can be downloaded as an .iso file and then burned to CD...which, in turn, allows it to be used to access the Recovery Console commands. What's the model number of this desktop? Should be on the case.Louis

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RELEVANCY SCORE 94.4

Hi, I have this 4 year old Lenovo Y560(config below)

The discrete graphic card has probably fried a long time ago, so last year when I did a clean install of Windows, I had to disable ATI Card permanently in the device manager using safe mode and used the Intel integrated card. A few days ago, I booted up windows only to encounter, "A disk read error has occurred, press ctrl+alt+del to restart" . I tried to boot up using WIN 7 install disc, but soon after the Starting Windows logo , the screen turns black and I am left with a cursor in a black screen. I tried to boot into Safe Mode but still I encountered a black screen with just the cursor .

I booted with Ubuntu live usb and was able to access all my partition and did back up and even formatted the Windows Partition. I tried to boot using a WinPe and faced the Black screen with a cursor again. I even reset BIOS to default, changed Graphics Adapter from "Discrete' to "Switchable' and vice-versa, but no effect at all. When I boot up using Ubuntu and ran lspci | grep VGA I can see both cards listed. I even tried to boot up using Windows 10 preview disk, still I get a black screen after the Windows loading screen.


I can't afford to buy any laptop presently since I am currently at college, so using Ubuntu for now. Is ther any way to install Windows 7 again? Is it possible to get the ATI Card working properly- reballing, reflow?
Any way to permanently disable the ATI card and get w... Read more

A:Black Screen During WIN 7 POST , Black Screen Even In Safe Mode

What other graphics adapter choices are available in BIOS setup? If you choose Switchable is there software on the Lenovo site for your model that's needed? Are you using the Display adapter software from there?

Have you tested your HD with the maker's HD Diagnostic extended CD scan, followed by a full Disk Check on a single disk partition you create?

Then work through the steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums including trying an alternate install method (disk><flash stick) with new media. These steps overcome almost all install failures, so you'll be reasonably sure the problem is hardware or BIOS settings if nothing works. But don't skip any steps.

Try Clean Install Windows 10 Technical Preview to see if there's any difference with a more modern OS install. It's already a very polished OS and worth testing this.

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RELEVANCY SCORE 94.4

Last night I downloaded a file from a Torrent site - Blackberry stuff (I'm pretty sure most or all was freeware stuff). I just noticed that that file has been removed. Kinda unfortunately because I did leave a comment on what happened to me and I asked if anyone else had the same issue. I'm guessing maybe they did because it is gone now.

I ran my AVG scan on it before opening it. It didn't find anything so I ran the executable. It locked up at one point after I started getting virus warnings from some new program (I did not write down what any of it was :-( ).

I had to do a hard shutdown. When it came up to my choices window, i.e. choose Safe Mode, Last Know, etc. I was unable to make any selections with my keyboard so it continued to boot Windows normally. The XP splash screen comes on and then the screen turns black with nothing further happening.

I can do a hard reboot but I can't get into Safe Mode because the keyboard isn't working and normal windows isn't working either.

Got any suggestions? Do I have some serious funk? Did some piece of hardware decide to stop functioning properly (power supply)?

I have been Googling this issue without any success. Sometimes it feels like you are the only one to ever have a particular issue.

This happened very late last night and now I am at work so I'm not able to touch it for the next 5 hours or so. The only two things that I can do right now is go into the BIOS settings or watch it go into Windows and then get the... Read more

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RELEVANCY SCORE 94.4

I am not sure what's wrong, but I have uninstall nvidia drivers that gave me problems ie. 257.21, 196.21....etc. I am currently using 195.62. I am certain that it was a VGA driver problem, because it never happened again, till I decided to remove windows internet explorer and it did the black screen thing again. It restarts and instead of showing windows splash screen it shows a black screen. When I am at the black screen I can't do anything, I will have manually restart and when it boots up the second time it will load windows. It's ____ me off. I hope someone can help me here, and I appreciate it. Atm I am gonna reinstall IE 8 and let's hope for the best.

PS. I just bought this new HDD WDVELOCIRAPTOR 300GB. So it's brand new. Don't know what's going on.

A:Restart leads to black screen before windows 7 splash screen

Hmmm! Been having the same problem myself with 7 ultimate 64 bit. It only happens on a "restart". Cold boot works OK.
I just hit my reset button, get message to do startup repair or start windows normally.
Select the "normal" and all seems to work OK???????
I'd be interested if you can find a resolution to this issue. I gave up on it!!!

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RELEVANCY SCORE 93.6

Hello,
 
The problem: when i power up my computer it goes thorugh its full boot mode.  I get my login screen for password, enter password and then the computer finish it's boot with a black screen and the mouse cursor active.  I can't do anything except move the cursor around.
 
What i can do: I can boot the computer in Safe Mode and have full functionality in that mode (for which i was able to backup personal files).  I tried one function where you can roll the computer back and that didn't work.  I am currently trying 'Startup repair" and waiting for that to finish. It finished and failed: "BadDriver"
 
How it started: It started when a system update popped up on my screen (faded out the main screen ann a dialog box popped up in the center of the screen asking if i authorized this update.  I cannot remember the specifics, but it was for updating some flash drive or something. Like an idiot i absentmindley clicked ok and it ran the update then rebooted my computer and that's when the problem started....
 
Help please!

A:Windows 7 - Black screen w/active cursor but can boot in safe mode

Hello, and Welcome
Can you do a system restore to a date before the system update?

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RELEVANCY SCORE 93.6

Howdy.

A couple days ago I got the ultradefraggerfraud (as Symantec calls it) on my old old Dell Inspiron Latitude D620 running XP Professional. I successfully got rid of it (as far as I can tell all was working properly) by using AntiMalwareBytes in safe mode followed by Ccleaner. Everything was running normally afterward.

When I went to bed and shut down the computer, it automatically installed updates from Microsoft. The next morning, when I turned on the computer which had been working fine before, I got the black screen and blinking cursor. I cannot get into safe mode at all. Nothing happens when I hit f8 or f1 after turning on. All I get is the black screen and a loud beep whenever I hit any keys.

I can get into Setup, but I don't know what to do there (if anything).

Rather than just give up and reinstall Windows XP, I thought I'd try to see if anyone here can help. Since the laptop was working fine before Windows Updates, it makes me think that perhaps there's a simple way (or at least some way) to fix this. I really don't want to have to reinstall from scratch if I can help it. I'm convinced the Windows updates had something to do with this.

Can anyone help me?

Thanks.

A:Black Screen & no safe mode...after cleaning a virus & getting Windows updates

I can get into Setup, but I don't know what to do there (if anything).Do you mean the recovery console?Did you try running chkdsk /r ?

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RELEVANCY SCORE 93.2

Please forgive me if this has already been answered. I am at work and it is difficult for me to look thru the topics. This is my problem:I get the blue screen with the following error codes:0xC0000005, 0x8052E559, 0xBA4C66B4, oxBA4C63B0After I restart my computer, it will not allow me to get into Windows, and it wil not allow me to use safe mode to fix the issue. Would someone be so kind into assisting me or direct me to a link to the topic that helps fix this issue?

A:Blue Screen - Unable to Reboot into Windows or Safe Mode

Did anything happen before you started to get the Blue Screens? Any virus problems?

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RELEVANCY SCORE 93.2

My laptop is a Dell Inspiron 2600 with XP Professional. The laptop was given to me used, no original cd's or anything, just the machine and power cord, just letting you know that right off the bat as I don't have option to put cd in as I don't have it. The laptop has a XP sticker on it that doesn't state if it was home or Professional to start with. I say all this because I can't tell you if the OS was preinstalled or after market installation. IN case this matters any. I am not knowledgeable about computers without the aid or forums like this, so please know that when offering aid I'll need specifics please.

Recently, my system malfunctioned and YourHighness helped me get it cleaned up. It was working fine for a few days. All of a sudden the Windows Splash screen disappeared and the screen went black. After multiple reboots and selecting Function/F8 eventually the computer would go to a grey screen and then would finish booting fine. This went on for a week or two. Meanwhile, as YourHighness suggested, I bought more RAM as it only had 256MB. I read it can go up to a gig, so I bought (used from eBay) a 512 and installed it. Booted fine (after the black screen issue still) and worked fine. A couple of days later I went to boot it back up and got a blue screen saying "Stop: C0000221 Bad Image CheckSum. The Image MSAN1.dll is possibly corrupt. The Header Checksum does not match the computed checksum". I can not boot to safe or an... Read more

A:windows splash to black screen now blue screen

I would think that your first priority, assuming that your data is safe, is to obtain a means of reinstalling/repairing XP. I mean, that would be my first priority if I intended to run a system with XP on it and I did not believe that the system would run perfectly until I decided to retire/sell/junk it.

So my first suggestion would have been...contact Dell and inquire about recovery/restore CDs for your system.

As for your apparent option of taking it to a shop...that won't resolve the fact that you have no install disks of any type.

I've not ever seen an XP sticker that doesn't indicate which flavor of the O/S is installed.

Louis

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RELEVANCY SCORE 93.2

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

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RELEVANCY SCORE 92.4

So, here is my story,
Yesterday I wanted to install graphics drivers form Dell website due to some problems that I had.
My laptop info: DELL_Intel Core i7-4500U CPU_RAM8GB_Windows 8.1 .
Graphics Dr.: Intel Graphics Family & AMD Radeon 8850M.
During the installation of a 'new' AMD Radeon 8867 - if I remember well - , my screen started to flash and then got black. My laptop was on with black screen and the cursor flashed. I turned it off, then back on , and it was the same story....nothing.. I pressed Shift+F8 and Nothing.
I can only access to BIOS (F2) or to BOOT MANAGER (F12)... Unfortunately no Safe Mode is an option. In fact, how is it possible to go to safe mode with a black screen on Windows 8??
I would appreciate any suggestions to fix the problem. 
Thank you!

A:Black Screen during boot/Windows 8 - cannot load on safe mode - no Bootable System RE USB

http://www.dell.com/support/article/us/en/19/SLN151713/en

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RELEVANCY SCORE 92.4

Out of nowhere my screen turned black when watching a video and ever since I have been getting a blackscreen when starting my pc.
I have reinstalled windows but the problem still occurs on every startup.
I have tried going into safe mode and uninstalling the display driver but when I start my pc I get a blackscreen after about a minute and after that the blackscreens occur right on startup.
When in safe mode however, I can use the pc perfectly and I get no blackscreen.
 

A:Black screen, can only see screen in safe mode

By virtue of the fact this is working in Safe Mode but not Normal Mode, this suggests to me there's an ongoing issue with the video driver. What's the make & model of the PC? Does it have a discrete video card or does it use onboard video?
 

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