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Printing email generates extra blank pages

Q: Printing email generates extra blank pages

I have a PC with Windows XP Professional. When I print a hard copy of an email, it generates anywhere from 21 to 27 pages, with all but one blank. Generally, the emails being printed are short and should only result in a single page.

This started happening with Outlook Express, so I loaded Outlook 2000 - assuming there was something wrong with my copy of Outlook Express. It didn't help. I still get multiple pages.

This PC resides on a network. I deleted and reloaded all my printer drivers, which did not help.

No other software on my PC does this. All other printing is normal except when printing emails.

Any help is appreciated.

RELEVANCY SCORE 200
Preferred Solution: Printing email generates extra blank pages

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Printing email generates extra blank pages

Does it happen when you print direct to the printer, ie not via the network?

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RELEVANCY SCORE 74.8

Whe printing multiple copies from Word 2003, (SP-3) Service Pack 3, all pages come out of the printer blank. This happens on my Canon Imageclass MF5550 printer but not on my HP 8100 inkjet. Printing from email, wordpad and notepad work. I reinstalled Word and the Canon printer driver to no avail. I called Canon tech support and they had me print from Wordpad and since it worked they said it's not their problem.

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RELEVANCY SCORE 72.8

I am posting this for my husband who is having issues manely with ONE site only, He goes to this forumand when he try's to look at a topic it will start to open and then the regular address turns in to somethingsimilar to this belowhttp://www.ford-trucks.com/forums/1063251-anyone-have-any-luck-with-302-headers.html?fb_xd_fragment#?=&cb=f7d3959eb79df3&relation=parent&transport=fragment&frame=f2b85fb901d7bec
as you can see a lot is added to what the actual address should be, and it goes to a white page,
http://www.ford-trucks.com/forums/1063251-anyone-have-any-luck-with-302-headers.html
I posted this in a code box JUST in case it is a virus/spyware/malware etc etc, TODAY I did a rkill, and a malwarebytes FULL scan on his pcfound 3 infections and deleted/quarentined them, I rescanned shows clean, and also all updates for windows etcany help would be greatly appreciatedsmileschristy?

A:IE 8 Issue's some sites go to blank pages with extra long addresses

Opens fine here in Firefox.Close IE.Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons). Same problem?

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RELEVANCY SCORE 72.4

I tried drivers and such, checked the printer settings and the printer says nothing is wrong. I'm trying to print out word documents, but every time I do, the page either comes out completely blank or very, very sketchy (the words on the sides of the page appear, then fades away to nothing in the middle).

The entire document can be printed if the colour ink catridge is removed (which is odd, considering the document contains nothing but black text in the first place), however, the printed page is slightly sketchy (thin horizontal white lines go over the entire page, but it's not as bad as trying to print with the colour ink catridge inside.)

Any thoughts?
 

A:hp psc 1200 printing blank or mostly blank pages

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RELEVANCY SCORE 72

Hello Folks, I have a couple issues with MS InfoPath 2010.
I hope there is someone here who can help me.
I am creating a form which is going to be used for PRINTING only. No Saving.

I have an issue with using page breaks.. I have a page break at the end of every view so when the form is printed each view is on it's own sheet of paper. My problem is that it appears that the page breaks may be the cause of an added BLANK page when the form is printed.

When you print the form, after each page, there is a blank page. This only occurs when I use a page break. I have to use a page break otherwise my views will run together when printed. The blank pages can be seen in the Print Preview as well.

Can someone help me figure out how I can fix this issue?

Thanks!

Jay
 

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RELEVANCY SCORE 72

I create documents in Word Perfect and when my client is ready I dump them into Word for him and do a quick check to see if anything goofy happens in the conversion. A lot of times Word will include a blank line on some pages. Word Perfect has a feature that automatically removes a leading blank line on a page. Is there a setting in Word that will also do this? (Please, don't ask me why I have to do it this way. Just trust me. I have to convert it for the client or I'll lose the work!)
Thanks.
 

A:Solved: Dekete extra blank line on pages in WORD 2000

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RELEVANCY SCORE 70.4

I have Brother MFC 8600 which Prints blank pages only even in test printing from my new HP computer with Vista Home. Did not have the same problem with new computer using XP. How can I solve this?

A:Printing blank pages

Try uninstalling and reinstalling the drivers and print programs for your printer. If you don't have them, you can grab them from here: Brother Software Download

Cheers,

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RELEVANCY SCORE 70.4

I have an All in One Epson Printer and it started printing blank pages. It is communicating with the printer and appears to be printing the document but it comes out blank. I tried cleaning the nozzles, doing a diagnostic, changing the ink and it still is printing blank. Does anyone have any suggestions?

Thanks in advance.
 

A:Printing blank pages

Could be caused by a variety of things. Are you printing documents? Check to make sure there are no blank pages at the end of the documents. Try printing the Current page. Also check to make sure your printer is selected as the Default printer. Look into your printing properties and make sure the orientation, paper size, etc. are correct for what you are trying to print.
 

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RELEVANCY SCORE 70.4

guys.

i've got a problem on a Dell 8350 box with WinXPHome.
It lately got the bugbear.b virus and.. possibly since then (but maybe even before) it's just printing blank pages?

the printer processes the jobs, and the paper feeds, and the bi-di usb is telling me the printer has ink; just nothing comes out. no test pages, nada.

there's plenty of HDD left - over 20 gig. i've tried moving the printer onto another port. any other ideas?
 

A:XP printing blank pages

Clean off the printer heads with a cotton swab and a drop of alcohol.
 

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RELEVANCY SCORE 70.4

Can anyone out there help me with this problem...
I am running XP home edition 2002 v2. At one time I was able to print anything without a problem. Now, for some reason, when I try to print, the printer is completely responsive but prints only blank sheets. I've checked all of the simple stuff and performed all of the common sense tests. I can print from non-microsoft applications and the printer works fine with two other laptops. I've seen other threads from people complaining about this problem, but I did not see a clear and definitive solution. Any ideas???

Thanks, John.

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RELEVANCY SCORE 70.4

Hey,
I'm having a problem were every hour a DOS program opens up and prints ou ta blank page on my printer.
The the DOS file is located in Local Settings\Temp. Even when i delete it in a hour a new one in made with a random name. I have tried virus, spyware software totry and get it of my computer, but no success.
Thanks in advance

A:POP-up DOS printing blank pages

Download CWShredder and run it. Click on 'I Agree' button if you agree with it. Click on 'Fix' (it will automatically fix anything it finds for you) and OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.

Download and install Spybot S&D. Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.

Please download Ad-aware SE and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Also go here to get the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to customize the settings in Ad-aware for better scan results. Run the scan and fix everything that it finds.


Save the log and post it here.

Please download HijackThis - this program will help us determine if ... Read more

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RELEVANCY SCORE 70.4

Hi,

Hope someone can help.

We have two Windows 7 pc's, each with one printer connected by USB. Printing has been fine until a few days ago.

Pc1 prints correctly to either printer. Pc2 will send to either printer but now only blank pages.

I have thought of reinstalling the printer drivers, but I can't see this being the issue as it is both printers that suddenly print blank pages from pc2.

Please could someone help me to get pc2 to print properly?

Many thanks in anticipation,

Mark
 

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RELEVANCY SCORE 70.4

When I go to print any thing using Internet Explorer 7 (i.e. web pages, e-mail) with Windows XP Service Pack 2 the pages are blank. There is a footer, but that's it. This is a new problem...how do I fix this?? Thanks!

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RELEVANCY SCORE 70.4

Using an HP 1102W Laser: When printing a small selection from a multi-screen article - I will get a blank numbered/titled page (as in a waste of paper) for each page meant to be skipped prior to the actual selection. Sometimes that will be several wasted pages before it prints the small selection I had highlighted. Print Selection was marked. - I have been doing this stuff for a long time.

Same computer/printer using Win 7 (I have an interchangeable SSD with Win 7 on it) does not and never has done this. Any thoughts on this - I hate to waste the trees?

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RELEVANCY SCORE 69.6

I have a HP printer , windows vista . had problem printer wasnt printing at all ... so I looked and deleted all the print pages in the cue .. now it prints but they are blank... any help please thanks
 

A:Printer is printing blank pages

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RELEVANCY SCORE 69.6

Recently bought Samsung camera for father and tried to print a downloaded manual. (Didnt have disc with me at time)
However some pages did not print and others only printed half of characters on page.Managed to get disc with manual on it and tried to print from disc. Same problem occured, the exact same pages weren't printing completely and the same pages were coming out blank.

If I select one of the pages that didnt print and chose to print current page although the page is shown as a preview thumbnail the page still fails to print.

If I use my Hp deskjet 940c I have no problems and can print all pages.

I have updated Adobe Acrobat to most recent version and updated driver for printer(Lexmark Z605) driver CJXP600LE.

The lexmark is set as my default printer.

I would welcome any suggestions
 

A:Printing blank pages from pdf file

It's probably due to the way the original PDF was created I suspect, perhaps with embedded fonts or similar that not all printers like?

If it was downloaded, then a link to the download location would allow us to have a play, but at this stage I suspect it's likely not your problem to fix, but one for the document author?
 

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RELEVANCY SCORE 69.6

I've been having a problem getting my Epson Stylus Color 880 to print any text. All I was printing out was blank pages. I typed a letter, then changed the font color to blue, and the letter printed out. When I changed the font color back to black or auto, the page printed out blank.

Has anybody had a problem with bad ink cartridges? That appears to be the problem. I'll know for sure when I buy a new cartridge.
 

A:[SOLVED] Printing blank pages

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RELEVANCY SCORE 69.6

I am sure its a setting somewhere . Please help . thanks

A:printer is printing blank pages

bump bump

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RELEVANCY SCORE 69.6

I just put in a new ink cartridge for my Lexmark X1150 printer about a week ago and it was working until recently. My computer had started acting up so I checked for spyware and found I was infected with a ton of stuff which I believe I took care of most of by using Spybot Search and Destroy. Right now it prints like normal except with no ink on the page. I tried reinstalling my printer software and unplugging the back of my printer and neither has worked. Does anyone know if spyware is probably the culprit of my printing problems or if its something else?

Any help is greatly appreciated.
 

A:Printer is printing blank pages - need help

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RELEVANCY SCORE 68.8

Hi
I am a new member so please excuse any mistakes I make whilst 'learning the ropes'.
I have a laptop on the work network that has started to print blank pages from MS Word and Excel (Office 2007). Other programs on the PC print perfectly but when I try and print from Word or Excel the page is blank even though the print preview looks OK. If there are any lines (e.g. underlined text) or tables/grids on the page they print out but any text does not. Nothing has been recently changed on this laptop. The printer is a networked Konica Minolta Biz Hub copier/printer and all other computers work OK with it.
The laptop (a Lenova) is running Windows 10 and Office 2007. I have tried running a repair and also uninstalled and reinstalled Word without success. I have Googled the problem but, although there seems to be plenty about blank pages, none I have found match my problem.
Any help would be more than gratefully received.
Tony

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RELEVANCY SCORE 68.8

Hi,

I have a relatively new laptop. For some reason my office (xp) does not print my sheets.
Print preview clearly shows I have writing on my worksheets. Also there is ink and the printer works fine for documents other than office.

The sheets appear to actually printing takin its time to finish each in the usual time, but simply not printin any ink.

i managed to print from word.. only by removin final paragraph marking from end.
but excel doesnt have paragraph markings and so cant print

Therefore a problem with office.

can anyone help pleaseee?

thanks,

Lynn
 

A:word/excel blank pages 'printing'

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RELEVANCY SCORE 68.8

Hey guys, my first post here.

There is an faulty/old printer in my workplace no one is using and I have decided to get it working and use it. It is a HP inkjet cp1160 model. I have a Windows XP laptop and I have installed the corresponding drivers of the printer from HP website. I have loaded the printer with new catridges, removed the seal of course and tried to print, I am getting all blank pages.

Please let me know how I can get started with fixing the problem.
 

A:Blank pages printing, HP cp1160 model on Win XP

Besides the seal on the ink out on the cartridge,there may
be a strip on the top of the cartridge that needs to be removed
to let air in.
If that is not removed the cartridge won't charge.
Check to make sure there isn't a protective strip over the
electrical contacts.
After sitting for a while,the electrical contacts where the cartridge
meets the printer may need to be cleaned with isopropyl alchohol
and a q-tip.
 

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RELEVANCY SCORE 68.8

Hello all. I was having problems with my old BJC-4400 all of a sudden printing nothing but blank pages on me even though my cartridge wasnt out of ink. But rather than fix the problem, I was lazy and figured it would be easier to just pick up another cheap inkjet printer on Craigslist. Enter the BJC-5000, which I got today. After some initial unpleasantness upon finding out that Canon doesnt make XP drivers for this printer, I just used the Canon Win 2000 driver and a 3rd party driver program (BJC Angel it's called) and the printer seemed to install fine.
But alas, IT PRINTS NOTHING BUT BLANK PAGES. The person who sold it to me assured me that a)it worked fine when last she used it on her computer a month ago and b)that there
was still some ink left in the carts. When I run the auto head alignment, though, my computer tells me there is no ink in any of the carts. Not to worry, I have some brand spankin new ink cartridges. Again more blank pages, and Auto Head Alignment still says my cartridges dont have any ink. Garrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr.

I have tried to find an answer via posts on other forums around the web, and there are a couple common suggestions. One is to clean the printing heads, which I have done via my print options about 4 times now, but have not tried manually. Im wondering if this also might be a problem with the driver, but then why does it tell me Im out of ink? I dont know, any suggestions would be greatly appreciated.
 

A:Canon BJC-5000 Printing blank pages

Well, it looks like I found out why Im getting faulty "no ink" messages.

I found the following explanation here:

http://www.sugarcraft.com/catalog/airbrush/kopyjetFAQ.htm

"11. When I try to align the print head on my BJC-5000 series printer, a warning indicates that the black cartridge is out of ink. Why?
A bug in the Canon driver software causes this erroneous warning when using the edible inks. The bug may also prevent the printer from printing black after the warning in order to protect the print head. Do not run the print head alignment. If you are at the point where the printer is giving you the warning, unplug the printer for 10 seconds and start over without accepting the request to align."

I did, however, try uninstalling and reinstalling the driver without realligning the print heads, and to no avail.
 

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RELEVANCY SCORE 68.8

I have been working on a particular Access database for about two years, and it has been what I needed, however in October I ventured off to change the way the way I had to 'jump through hoops' to get a final report printed. I posted my delimma and OBP worked me through the "MAJORS" of my issues. My LAST issue with this report is this: there are blank pages printing between the 4 subreports that I have inserted. Everything else works perfectly, but I have tried over and over agin to do what I have read in the "MS Access help menu" to no avail. Can someone PLEASE help me? I know the answer will be a simple matter, but I just can not figure out what is wrong.

Thanks in advance
 

A:Blank Pages Printing in Access Report

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RELEVANCY SCORE 68.4

Since Internet Explorer 9 came out we have had issues on Windows 7 Computers printing blank pages on a Windows Server 2003 Domain. The URL header and footer prints but the content does not. I really didn't bother resolving the issue as I just rolled IE back to version 8 where there were no problems. However, my 2 newest and 1 rebuilt Windows 7 machines have issues with IE8, so it looks like it is time to go to IE9, so I need some help to resolve the printing issue. I have found one resolution, that I haven't tried yet, which is running two commands at a command prompt: "mkdir %userprofile%\AppData\Local\Temp\Low" and "icacls %userprofile%\AppData\Local\Temp\Low /setintegritylevel low". However, it appears this is done while not logged in as an administrator and would have to be run for each user. I have computers that are shared by as many as 40+ people making this difficult to do. Does anyone know of another solution or if the above solution might work in a script? Any assistance would be greatly appreciated.

A:IE9 Printing Blank Pages On Server 2003 Domain

Some things work but IMO Server 2003 isn't compatible with IE9. Server 2008 is.

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RELEVANCY SCORE 68.4

These blank pages do not appear to follow a specific pattern, as they are mixed within print jobs at various intervals. Sometimes one, sometimes two pages at a time. They are also being produced when printing from different workstations as well as from different programs so it's not user or app specific.

Any ideas?

TIA
 

A:HP LaserJet 8100 DN printing random blank pages

rotocub said:

These blank pages do not appear to follow a specific pattern, as they are mixed within print jobs at various intervals. Sometimes one, sometimes two pages at a time. They are also being produced when printing from different workstations as well as from different programs so it's not user or app specific.

Any ideas?

TIAClick to expand...

Apparently the printer is picking up extra pages every now and then and running two or three sheets together at once. One of the users who initially reported the problem happened to be standing by the printer and actually watched it spit the pages out.
 

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RELEVANCY SCORE 68

windows xp and OE6 - suddenly printing from both appears in HTML format, the printing being in a font size to suit the lenthg of text, that is 12 in a short text down to 6 in long text. Please help
 

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RELEVANCY SCORE 66.8

A user is trying to print .html emails, however, whenever she prints, only blank pages are printed... but she can correctly view the email. Other users can see and print the email just fine. Does anyone know if some setting could have been changed? Ide rather not have to reinstall office, so if anyone could help i would appreciate it. Thank you!
 

A:Please help: Office 2000 printing blank pages when receiving .html emails

bump
 

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RELEVANCY SCORE 63.6

yesterday i went to open firefox, it just sat there, totally blank, unable to click on anything. So i went to IE....it worked ok, then suddenly started generating sh*&loads of new pages.....kinda like when you win at solitaire.
i did a Hijack this, ran adaware/spybot/avast/ewido........did not find a culprit.
Today, firefox still just sits there, IE seems to be behaving.
Any ideas?
 

A:firefox won't work and IE generates heaps of pages

Uninstall and re-install firefox is about all I can say to try right now. Also be sure to check how firefox connects, make sure its still set to however you connect.

Dunno about your IE problem, that doesn't sound healthy, but if you ran all that crap and didn't find anything then I guess thats all you can do.
 

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RELEVANCY SCORE 58.8

Hi,

Ran into some odd computer problems today, any assistance would be fantastic.

PC / OS / Browser Info:
Dell Optiplex (bought from DiscountPC.com)
P4 1.99GHz, 512mb RAM, 40GB HD
Win XP (OEM) ver 2002, SP2
Firefox v3.0.3
IE v6.0.2900.2180

Overview Problems:
1.) Windows login password shows "IIIII" instead of the encrypted dots to indicate a password
2.) Random Outlook emails appear completely blank
3.) Google homepage on IE is completely blank, other various pages do not fully load, but work in Firefox
4.) Button text on some apps (Auslogics defrag) are completely gone
5.) Various system hangs

The computer worked fine until today. It was original purchased as a frugal replacement for an existing broken office PC.

Methods tried:
1.) Defrag/registry defrag, auslogics apps missing button text
2.) Ran AVG Virus scan (buttons missing text), to no avail, wouldn't run
3.) System restored to yesterday, and then to a week ago, to no avail
4.) Visited various tech support sites that suggested to run various REGSVR32 commands in Start -> run to no affect
5.) Ran IEFix app which was suggested might bring back broken IE components
6.) Explored Device manager, nothing is apparently wrong with any devices

This is about the extent of my IT knowledge. I would much prefer a way to fix other than formatting - I'm not even certain a format would fix the problem.

Any suggestions? Any more information I could provide? Have no idea what it could... Read more

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RELEVANCY SCORE 54.8

So earlier today I noticed there was some issue with a lot of pages load pages loading up for me. FOR EXAMPLE.... A lot of pictures (not all)
Appear distorted like so:
 
 
http://s12.postimg.org/mj142vz8c/distort.jpg
 
In this other image you can see a page loading the HTML code
 
http://s23.postimg.org/4mclb103u/ditort_2.jpg
 
In an attempt to work this out myself, I updated my java and adobe flash shockwave to it's newest settings. But yeah.... this is where I'm at. Any help would be awesome.
I don't think this is a graphic card issue, as this is actually happening on all my computers.
 
I'm using the most current up to date firefox.

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RELEVANCY SCORE 54.8

Hi guys ( and girls )

I have an Acer Asspire 5332 running Vista.

A month or so ago the CD/DVD rom stopped working. Device Manager states it is unable to start and updating driver/uninstalling device etc does nothing either, other than recognise the drive as "standard cd rom" whereas it is actually a dvd rewriter. Acer tech support say that windows should pick up the driver automatically and cannot understand what the problem is. They do not provde a driver for the cd/dvd unit.

Then, in the last 2 weeks, certain web pages have failed to open, namely Hotmail and Facebook. All I get is a blank page with no error message Also videos on all sites intermittently work and don't work, saying I need to install Javascript which I already have! I have done all the usual checks and fixes ( internet options / javascript uninstall reinstall etc, as well as un-installing internet explorer itself.

Using another browser ( Safari ) opens up all pages including Hotmail and Facebook fine, but I still get the issue with the videos.

Does this sound like a virus? I have run Avast scan, and Malwarebytes and CC Cleaner. I am posting a "Hijack this log" for any braniancs to look over. Not sure if it is one problem, or several but doing my head in !!!

thanks in advance,
Rob
 

A:Aaarrgghh! DVD drive not working and internet pages opening as blank pages

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RELEVANCY SCORE 54

I have installed a new printer and a new browser (DSL service). Every time I print a letter from e-mail or something on the Net, an extra blank page comes out of the printer. I get the printed page as it should be and then an extra blank page. I seem to remember having this problem years ago with a different computer, printer and Internet provider. We resolved the problem then, but I don't remember how we did it. I sort of suspect that we reinstalled the browser. I am considering removing the software for the printer and the browser and reinstalling them (even though it took a lot of work to get them up and running properly the first time). Do you think I should install the printer software or the browser software first? Do you have any other suggestions on what might be causing this problem. Thanks. P.S. This does not occur in Word or Notepad, the two other places I have tried.
 

A:printing extra page

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RELEVANCY SCORE 54

Hi, when i print an article off the net, be it one page or multi pages it always have an extra page. The extra page is blank with the url address printed at the bottom. How can I stop this from happening. Its such a waste, blank sheet with just one line printed at the bottom.
 

A:Printing extra page

Unless the page has a "printer friendly" option, it was never designed to neatly print as a single page. It was designed to be viewed on a screen, and coded that way.

But check your paper size in the printer setup vs what paper size you are using (A4 vs Letter for instance).

However in File-Print you can also try selecting Page 1 in Page Range, but due to the individual coding in each webpage, your mileage may vary.
 

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RELEVANCY SCORE 54

I failed to fix this problem on my own. I have found that there are some people with similar problem ot this forum, so I try to ask you for hel as well.
 

A:Redirection to chinese recipes pages or blank pages

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Pentium(R) CPU B980 @ 2.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 3983 Mb
Graphics Card: Intel(R) HD Graphics, 1799 Mb
Hard Drives: C: Total - 452112 MB, Free - 410623 MB; D: Total - 23587 MB, Free - 2829 MB;
Motherboard: Hewlett-Packard, 1854
Antivirus: Windows Defender, Disabled

Hello; please be patient with me. This is my mom's Windows 8 laptop which I know nothing about. This is running Firefox v38.0.5. When searching and clicking on selection a second tab will open showing ads, of course. According to my wife, who uses this more than I do, says that this happens only on Firefox. Hijackthis scan is below.

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 6:05:07 PM, on 2015-06-09
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.17416)

FIREFOX: 38.0.5 (x86 en-GB)
Boot mode: Normal

Running processes:
C:\ProgramData\Websteroids\up\2.6.80\Websteroids.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe
C:\Users\funnystuff\Downloads\HijackThis(1).exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCON13/4
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Pag... Read more

A:Extra ad pages opening

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RELEVANCY SCORE 54

Can anyone tell me what's going on?Extra webpages are opening up saying malware has been found or sys reg problems ect....
Ran spybot and a malware program, and they're coming up with nothing found.
Here's the log from HJT....
Thanks all

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:42:18, on 27/03/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\C&E\OSD\osd.exe
C:\Program Files\SiS VGA Utilities\SiSTray.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Lexmark 2300 Series\lxcgmon.exe
C:\Program Files\Lexmark 2300 Series\ezprint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\RALINK\Common\RaUI.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Users\Laptop\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QVDLIEBO\viewimage[1].com
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\... Read more

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RELEVANCY SCORE 53.6

Hi

I have a problem. My office has many labs, but from a single lab when someone prints a word document onto a particular printer, it gives out an extra blank page. This blank page is not seen in the print preview unlike which was discussed in the previous forums.

This problem has been encountered only for word documents but not for .pdf files. I have tried even with a single page of word printing, it gives out another blank page. Can anyone resolve this problem. I dont think its the problem with the printer because it works well with other labs and .pdf files from this lab too. Anyways its a HP Laserjet 5SiMX.
 

A:Word document prints an extra blank page but that blank page is not seen in preview

Is the printer in question the default printer for the PC in that lab? Print preview shows how the document would appear based on the settings of the default printer - using another printer can cause changes such as this.
 

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RELEVANCY SCORE 53.6

We have a Dell 1600n printer networked here and for some reason occasionally it has started printing a line of symbols at the top of pages, wierd symbols, like WingDings font, happey faces and stuff like that.

I'm going to try updating the driver, but I thought I would ask if anyone else knows what's going on.
 

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RELEVANCY SCORE 53.2

Why is it that suddenly (within the past three days) my Internet browsers (IE, IEx64, Opera 10) can no longer load pages consistently? Every few clicks, I am forced to reload several times.

I've tried running virus-scans with an up-to-date Norton, and Kaspersky Anti-Virus. I've deleted all my cookies, temporary files, and all other data from the browsers.

I haven't installed anything other than Hearts of Iron III, and that program isn't allowed to access the Internet.

I'm getting pretty annoyed, as I just built this PC last week, and I'm already having issues. Any advice?

A:Cannot load pages without extra effort

Whovencroft,first off welcome to tech support forums :)

i would try surfing the internet to like yahoo, google, msn (known good websites) without your antivirus, spyware protection on and see if its setting issue in your security suites programs? dont go to unknown website just popular websites but try that and see if anything works consistant?

this is just purely exploritive and im curious to see if there is a config that is preventing interent browing to its optium potential.

ps Hearts of iron 3....just got it yesterday.....so sweet!!!

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RELEVANCY SCORE 53.2

I'm home for the holidays (Merry Christmas!) and I found my brothers computer is horrifically infected with malware.  Unfortuantely even though I'm a system engineer (mainly linux and VMware) I have little experience with Windows 8/8.1 or malware removal... Probably because none of MY computers ever end up with this crap on them!
 
OS: Windows 8.1
 
Symptoms: It started off with firefox, IE, and chrome all seemingly vanishing from his computer, he managed to get firefox reinstalled and working but nothing else, I think firefox came from a non-legit source.  Here's what he told me: he used the google search app (for win 8) to search, which gave him an IE window, he then used that to try to get firefox but no sites would allow him to download it, so he went to TPB and downloaded a torrent for Firefox (the torrent - still visible in utorrent - said "Firefox 8 Beta".... no clue).  At least by doing this he's had a working browser, but every site he goes to or page reload, he gets several tabs and other windows pop-up.  The ads displayed on various pages (like youtube) also seem to be getting hijacked, they all look like scam ads instead of the common youtube ads you would normally get if you were crazy enough to not use adblock pro...
 
Anyway, really hope this helps, thanks a ton for any contributions or suggestions, my time here is short and I'm afraid I won't get this mess cleaned up in time...
 
Thanks,
Dan

A:Constant pop-ups when surfing, pages have extra ads,

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Please run a FRST scan. This will help us diagnose your problem.Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, d... Read more

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RELEVANCY SCORE 52.8

This is not a huge problem, but can anyone suggest the reason why an extra (blank) sheet of paper comes through my printer each time I print a letter via my Canon Pixma MG3250 printer. When I click on "print", the actual printed pages come through correctly, but as soon as I switch the printer off, along comes an extra page, albeit blank! OK, not causing me sleepless nights, but I would like to find out why this occurs, and if there is any way to avoid it.
 

A:Extra Sheet when printing Word letters!

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RELEVANCY SCORE 52.8

i am using an hp 500 office jet, wordperfect7, and a compaq 12xl300 laptop, windows me. when i go to print a saved letter and instruct the machine to print 1 copy, it will print the copy and then put through another blank copy. is it software or hardware & how do i get rid of the blank copy.

hc
 

A:{RESOLVED} Printer printing extra page

Go into your printer properties and set the seperator page to none, should fix it.
 

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RELEVANCY SCORE 52.8

Hi guys

I have been searching google to see if more people are having the same problems as me but it seems like I am on my own.

Firstly some info about my computer:

Windows 7 64bit
Chrome is main browser but I have also tried Explorer and Firefox with no success
Using AVG AV and windows FW

1. I am trying to access the CCBill website by typing in www.ccbill.com into the address bar. All I get is a blank page on all three browsers.

I have checked with http://www.downforeveryoneorjustme.com and the site is working for them. It also works on my iPhone so this leads me to the logical conclusion that something is amiss on my PC.

2. The second issue, which I think must be linked to whatever is going on in issue 1 is that there are some email links that I can't click on.

For example, Tesco (grocery retailer), send me emails every week with regards to my shopping. This week it was:

So I clicked on the "here" hyperlink and again I get a blank page like this:

Hopefully you guys can help me out with this.

Thank you for your time.
 

A:Blank Pages and Blank Links Issue (Really weird)

Sounds like you are missing some runtimes...

Go to www.ninite.com and put a checkmark next to each box under the "Runtimes" section (should be 5, maybe 6 items to check). Then scroll down a little and click "Get Installer". Download and save the file, and then run it after closing all of your browsers.

It will download the checked items (Silverlight, Java, Air, Shockwave, and .NET) if they are not currently installed, or if the version you have installed is out of date. Once everything is installed (you can ignore anything that says "skipped - up to date"), open your browser and try the website again.
 

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RELEVANCY SCORE 52.8

I just got a brand new computer for work that has Windows 7 as an operating system and came with Excel Starter. I created a scheduling worksheet on excel that I want to have on my desktop(I schedule 4 people as part of my job); my problem is that I would like to get rid of all the extra pages in each sheet. i.e. I would like to have pages for scheduling in August in Sheet1 but JUST those pages, not the bazillions of extras that are also there. Is this possible?
 

A:Excel Starter-how to get rid of extra pages in a sheet?

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RELEVANCY SCORE 52.8

Hi all. I'm pretty advanced with most Word features in Word 2003 and earlier, but have just started using Word 2007 at work. I'm trying to format a large document in book format with mirror margins and page numbers left or right depending on which side of the book they're on. Word 2007 forces you to use different odd/even page headers/footers to accomplish this as far as I can see. There are several sections, table of contents, references using bookmarks and and index.

Problem is that I have a mysterious extra page appearing between the first page (which is a section on its own) and the second page, which is where the numbering starts. All section breaks are just "next page", not "start on odd/even page". I always work showing formatting marks, so I know I haven't got errant extra lines causing an additional page.

This is also happening between some sections later in the document, some of which alternate between single and 2-column formats. All in all, I have about 5-6 extra pages.

Anyone got any ideas? I suspect it's something to do with the odd/even header/footer thing, but what can I do about this? No one I've spoken to at work has a clue what's happening either. This is driving me crazy. [Imagine an icon with steam blowing out of its ears just here]

Thanks
Jenn
 

A:Word 2007 mysterious extra pages

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