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how do I fix windows update?

Q: how do I fix windows update?

I just had to put a new hard drive in my pc, I have windows 7 32 bit. I have had trouble getting this bugger going and windows update seems to be the task at hand. I have already used the trouble shooters, I have done the msconfig, I have done everything
but beat the pc with a hammer. What should I do now?

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RELEVANCY SCORE 200
Preferred Solution: how do I fix windows update?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 37.2

the main thing is each and every install  windows update just searches forever and nothing happens after diagnostic tool it says Datastore.edb is corrupted and cant be repaired and each time it download the corrupted Datastore.edb
can they at leats give a proper service pack 2 for windows 7  64 bit ultimate that is then uptodate with working windows update that works after a direct standalone install of sp1 i use windows 7 ultimate 64 bit and i reinstalled the system allready
 5 times each and every time the same problame that Datastore.edb is corrupted and windows update just gets stuck!
i how you can either releasse a service pack 2 so that windows update works again after a direct install of service pack 1
or a windows update that doesnt use data store cause its yepp Not working,
i use a amd 6 core with a amd hd 6700 readon and 8 gb ram
both asus motherboard and grafic
as it is now windows update is with windows 7 service pack 1= not useable !!!!
sincierly Christian Madjari

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RELEVANCY SCORE 37.2

I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help. 

A:Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

 
Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&cc=nl&lc=en&dlc=en&product
Download and install it.

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RELEVANCY SCORE 35.6

After installing this updates, unable to filter recordset using array of bookmarks, there is an exception inside msado15.dll.
For example this vbscript:
DIM rs, v(2), ldx

Const adInteger = 3
set rs = createobject("ADODB.Recordset")
rs.fields.append "Id", adInteger
rs.open

For ldx = 0 to 9
rs.addnew
rs.fields("Id").value=ldx
next

rs.movefirst: rs.find "Id=3"
v(0) = rs.bookmark
rs.movefirst: rs.find "Id=8"
v(1) = rs.bookmark
rs.movefirst: rs.find "Id=2"
v(2) = rs.bookmark

rs.filter = v
produces an Access Violation (0xC0000005) exception inside msado15.dll
Similar code on C#:
var rs = new ADODB.Recordset();
rs.Fields.Append("Id",DataTypeEnum.adInteger);
rs.Open();

for (int i = 0; i < 9; i++)
{
rs.AddNew();
rs.Fields[0].Value = i;
}

var bookmarks = new object[2];
rs.MoveFirst(); rs.Find("Id=3");
bookmarks[0] = rs.Bookmark;

rs.MoveFirst(); rs.Find("Id=8");
bookmarks[1] = rs.Bookmark;

rs.Filter = bookmarks;
produces the same Access Violation exception in msado15.dll:
>   msado15.dll!ExtractArray()  + 0x5cd bytes    
     msado15.dll!ExtractBookmarkArray()  + 0xa1 bytes    
     msado15.dll!CRecordset::SetFilter()  + 0x6f0 bytes    
     msado15.dll!CRecordset::put_Filter()  &... Read more

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RELEVANCY SCORE 35.2

When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

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RELEVANCY SCORE 35.2

hello friend..

I cannot update windows 10 to anniversary update. Every time I check for update, this came out

"We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet."

I am connected to internet, Mozilla firefox is ok, utorrent is ok, everything is fine except windows update.
I have try disable the firewall, turn off windows defender, disable antivirus, none of it work.
I downloaded windows10 update assistant, did not work.
I don't know what is blocking windows update form connecting to internet.

Any suggestion? or perhaps solution.

Thank You.

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RELEVANCY SCORE 35.2

I am using Windows 7 Professional with Service Pack 1.
Windows Update has lost my update history and hangs when I tell it to check for updates. Windows Update Troubleshooter reports "Windows Update error 0x80070057(2016-07-15-T-12_59_34P) Not Fixed". How can I get Windows Update working again?


Here is a detailed account of the problem:
Earlier today, I ran Windows Update and told it to install 15 important updates. It said it was downloading them, but stalled for 30 minutes at 0% done.
I rebooted my computer and re-ran Windows Update. It reported that there were no pending important updates. I clicked "View update history" and saw that the most recent 15 important updates had failed. I clicked "Check for Updates" and,
when it finished checking, Windows Update continued to report that there were no pending important updates.
At that point, I concluded that something was wrong with Windows Update. In an attempt to fix it, I downloaded and ran the Windows Update Troubleshooter (WindowsUpdateDiagnostic.diagcab). It reported one problem found: "Windows Update error 0x80070057(2016-07-15-T-12_59_34P)
Not Fixed".
After running Windows Update Troubleshooter, I re-ran Windows Update. It reported that my most recent check for updates was "Never", and that updates were installed "Never". When I clicked "View update history" I saw an empty
list. When I clicked "Check for updates", the applicat... Read more

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RELEVANCY SCORE 34.8

Tried the following:
1. Update works if I bypass the router, ie. connect the PC directly to modem.
2. It also works from different ISP, through router (at work).
3. Format disk & Reinstall windows 7

From windowsupdate.log:
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-12-01 00:03:54:771
968 99c
Misc Microsoft signed: Yes
2011-12-01 00:03:55:863
968 99c
Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <127.0.0.1:80> Bypass List used : <(null)> Auth Schemes used : <>
2011-12-01 00:03:55:863
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupda... Read more

A:Can't update Windows 7 - Windows Update Client failed to detect with error 0x80072efd

Hi,
 
Try to remove the proxy server entry from the WinHTTP proxy configuration for Windows 7:
 
1.   
Click Start, and then type cmd in the Start programs and files box.
2.   
Right-click cmd.exe in the Programs list, and then click Run as administrator.
Note If you are prompted for an administrator password or confirmation, type the password or click Continue.
3.   
Type the following command and then press Enter:
netsh winhttp show proxy
Note The proxy setting is listed next to Proxy Server. If there is no proxy server, Direct Access <no proxy server> is shown in the Command Prompt window.
4.   
To remove the listed proxy setting, type the following command and then press Enter:

netsh winhttp reset proxy
5.   
Click Start, click All Programs, click Windows Update, and then try to download and install updates again.Alex Zhaozx
TechNet Community Support

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RELEVANCY SCORE 34.8

I was doing a prep for installing Windows 10, now, I got message that I could not go any further because of

Windows 7 update failed on "Update for Windows 7 for x64-based Systems (KB3102429), the error code is 80200011.
Please help me resolve this problem, so I can upgrade to Windows 10



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RELEVANCY SCORE 34.4

Not able to update windows update on Windows 7 getting error message WindowsUpdate_dt000+[email protected]

A:Not able to update windows update on Windows 7 getting error message WindowsUpdate_dt000+WindowsUpdate_80072EE2

This error code indicates that you cannot access the Windows Update servers properly. Please refer:
Windows Update error 80072ee2
http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80072ee2Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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RELEVANCY SCORE 34.4

This notebook was upgraded from windows 7 professional to windows 10 professional in July 2016.
In August windows 10 was updated to version 1607 (OS Build 14393.22)
There are some windows updates that have failed with either error code 0x8e5e0152 or 0x8e5e0147.
When the windows update troubleshooter is run it fixes things and then when it is run again it fixes the same things.
These fixes appear temporary or incompletely fixed.
This is an image of the windows update troubleshooter after its temporary fix:



The fixes were applied and it indicated that troubleshooting had completed.
A repeat windows troubleshooting displayed the same results.
Retrying the windows updates displayed the same failures and error codes.
sfc /scannow displayed no integrity violations.
dism /online /cleanup-image /restorehealth completed successfully.
This troubleshooting was from another web site and it also failed:
"use Win+x and select Command Prompt (Admin), then type 'net stop wuauserv' (without the quotes) and hit Enter, followed by 'net stop bits' and Enter. You should
see confirmations that each service was either stopped or wasn't running. Next, open Explorer, navigate to C:\Windows\SoftwareDistribution, and delete its contents including any sub-folders. Now reboot, open Windows Update and click Check for updates.

How do you fix the problem with the windows update troubleshooter so the fixes are permanent?
And how do you troubleshoot and fix the errors for the ... Read more

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RELEVANCY SCORE 34.4

The November 10 Windows 7 updates caused my Outlook 2013 to crash after it starts. I attempted to restore my PC with a Windows Restore prior to the previous date but it failed so completely that I could not start my computer. The screen recommended doing
a repair with the Windows disk but mine dates to Service Pack 1 and I doubt that it would work with my Service Pack 2.
I had to replace my C Programs partition with a backup that I had to resume operation. I've disabled any more Windows updates until I get information on this problem being fixed.
Can anyone help me here?

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RELEVANCY SCORE 34.4

I recently came across a problem where this troubleshooter says my windows update is missing or corrupt. Is there anything wrong with my computer?

A:Failed resetting windows update with windows update automated troubleshooter

Your firewall settings may be blocking Windows Updates, or because the proxy override settings are incorrect:
http://support.microsoft.com/kb/900936
http://support.microsoft.com/kb/883821 (scroll down for the Fixit for the 0x8024402C error code you received, or instructions on how to fix it yourself)

 

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RELEVANCY SCORE 34.4

When I used the Windows Update Troubleshooter on my PC after a (reset-Windows, it "wiped" away (view update history). Is there a solution to stop this behavior?

Lee Payne

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RELEVANCY SCORE 34.4

I've been trying to get my system to update for a while now... I have around 19 important updates I need to install but it won't let me.

I keep getting
Code 8007010B Windows Update encountered an

I keep trying to fix my registry with registry mechanic and tried defragging but I don't know what else I should do....


thanks in advance

A:Windows Update Problem x64 - Code 8007010B Windows Update encountered an

Disable firewall and antivirus,and reset WU in aggressive mode http://support.microsoft.com/kb/971058 -if it does not solve your problem run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

when it finish go to C:\Windows\Logs\CBS folder ,find CheckSur.log file and attache it to post

EDIT
This error would be also relate to incorrect path in environment variables. Download & run this tool http://www.sevenforums.com/tutorials...eshooting.html

and by using it prepare log from System Information and event log,pack all and attache to post too.

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RELEVANCY SCORE 34.4

I have unintentionally put my laptop back to factory settings and am now back to windows 8.
The windows update isn't working and I can't seem to do anything. I keep searching for updates to download and install but it then says the standalone windows installer is not working either.
Does anyone know how to get around this as I am stuck on windows 8 and I cannot download any games or anything.

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RELEVANCY SCORE 34.4

I cannot use windows update with vista. everytime I open the update window it says its downloading the updates and preparing install but it fails everytime. The updates are for IE7, security update for vista x64, and 5 updates for windows vista x64, plus some windows defender definition updates. I dont know exactly what the error is, It just says windows update must close and offers to send a report to microsoft, which I have done. I will include the windows update log, the Reporting events log, and the logs from the deckard system scanner. Please help me find a solution.. I also did an online scan from kaspersky because I could not do the panda scan - it said something was not compatable. The kaspersky scan detected many things if possible please help me find a fix for these as well. Thank you so much!!


Deckard's System Scanner v20070826.66
Run by Krizzle on 2007-08-31 16:21:34
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 1 Restore Point(s) --
1: 2007-08-29 10:01:20 UTC - RP127 - Windows Update


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 1023 MiB (1024 MiB recommended).


-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-08-31 16:22:53
Platform: Windows Vista (6.00.6000)
MSIE: Internet Explorer (7.00.6000.16386)

Running processes:
C:\Program Files ... Read more

A:Cannot update Windows/Windows Update unexpectadly closes/Viruses Detected....

Someone Please help...

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RELEVANCY SCORE 34

Search Results

I am trying to update from Windows 10 OS Build 10586.589 to the Anniversary Update but my computer freezes at 1% progress. I have tried everything I can think of including: Unplugging all extra SATA drives except my main SSD, unplugging my wireless network adapter, unplugging all USB devices (even mouse and keyboard), removing old drivers and updating outdated ones, and installing the update through a USB flash drive. It always gets to the same part and freezes until I shutdown my computer and lose no data.

You can see pictures of the frozen screen here: http://imgur.com/a/PseoH.
Reddit thread (Took the guys advice on there): Windows 10 Anniversary Update Freeze : Windows10
Hopefully someone can give me some guidance on how to fix this as I've tried everything I can think of. Thanks!

Motherboard: Asus M5A97 R2.0
CPU: AMD FX-8320 (OC)
GPU: EVGA GTX 750 SC OS
SSD: Samsung 840 EVO 120 GB SSD

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RELEVANCY SCORE 33.6

I am looking for a script to disable the annoying Windows Update notification.
For a single PC I can go ahead and turn the message off in the Action Center.
Any help with registry edit?

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RELEVANCY SCORE 33.2

Windows Update cannot crrently check for updates, becouse the service is not running.You may need to restart your computer.
That the problem i have with my windows udate in services.msc i dont have Windows Update folder file or whatever, when i bought my computer i remeber that i asked not to enable windows update and he disabled it. Now when i need it so much becouse my net framework not instaling and others programs bugging like hell i cant enable it. I searched a lot of forums and didnt found anything. So please if you could help me it would be nice .

A:Windows Update problems(Windows Update cannot crrently check for...)

Welcome to the forum.

Do a sfc scannow and reboot when prompted to:
SFC /SCANNOW Command - System File Checker

Also do what the link below says you:
What is the System Update Readiness Tool&#63;

Post back for further suggestions.

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RELEVANCY SCORE 33.2

So i found this article Windows 10 Installs Automatically On Windows 7 And Windows 8 - Forbes which says to use this Download Windows 10 Technical Preview - Microsoft Windows. My question is well this windows 10 update delete or change my Recovery partition to win10. if i dont like it id like to use the recovery partition to go back to win7. also does Microsoft know what software or what u do on win 10 tech preview.

im installing this on my pc i use everyday i know they say not to but its time for a reinstall of win7 and i thought id try win10

A:Windows 10 Technical Preview Update thru Win7's windows update

Don`t do it on your Windows 7 machine. Uninstall the update and hide it, if that`s what you mean.

Installing 10 to your W7 partition should have no affect on your recovery partition, but I wouldn`t chance it, no way.

Install Windows 10 on a separate drive, first unplugging the W7 drive, they do not dual boot well together.

Install 10 in a VM if you really want to look at it, it is nothing special and not worth the effort.

Windows 10 Forums

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RELEVANCY SCORE 33.2

Hello,

I beg to anyone who can help me out.

My computer simply wont download any windows update program. If I try to go the windows upgrade website, and actually find the program I need, i click on the "DONWLOAD" button, however before the software downloads the webpage goes blank and it tells me that i have and internet connection problem, when its working fine and at top speed. I tried using IE, Firefox and its the same thing.

Ive read in other forums that I need the windows updates to install the new windows live messenger, but I cant download any upgrade form the windows upgrade website. The disconnection or offline blank page appears every time I click any DOWNLOAD button.

I know that the page isnt being blocked by my AVAST anti-virus program.

Secondly when i log to MSN and click the link to get the windows live update. I get the installation menu and it starts downloading, but it always stops around 46% and tells the same error: 0x80004004. When i click the link that takes you to the solution problem in g live website, guess what???. I cant open the webpage because my it says that the page cant be opened due to my Internet connection????????

I dont know if its because of a configurated program in my computer that keeps blocking me or if its something else.

I appreciate anyone who can help me out with mi problem.

A:Errors for my windows update and windows live messenger update

try here click here

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RELEVANCY SCORE 33.2

I am updating my computer and I thought it was finish but my computer restarts and I encountered the death blue screen. I can't switch into safe mode, safe mode with networking, safe mode with Command Prompt and Last Known good configuration. I don't know how to solve this problem because I can't get into any of the modes and even I inserted the installation disc I can't still see any repair computer or what. It will just turn to blank screen with space at the upper left after if i will insert the installation disc. Please help me. I really need your help.

A:Windows Vista Crashes after I install update from windows update

Hello none21,
Go in to the Bios, and make the first boot device the DVD/CD drive, insert the Vista DVD/CD and reboot, it should now boot from the Vista disk, from there you will be able to carry out a repair, or set it back to the point before you installed the update with system restore.
Hope this helps, good luck and post your results.

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RELEVANCY SCORE 33.2

I recently used malwarebytes to remove a fake anti-virus program and some other issues. The fake anti-virus appears to be gone, however I can only update Windows Security Essentials manually (Error Code 0x80072ee7), and the windows update site (windowsupdate.microsoft.com) gives me a "Page Cannot be Displayed" error message. Other sites appear to work fine.

Also, after having Firefox or IE open for a few minutes, a new tab gets opened telling me I've won some sort of prize.

Below are the results from running GMER and DDS

Any help would be greatly appreciated.

GMER:

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2010-12-12 15:42:32
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdePort0 FUJITSU_MHV2080AT_PL rev.000000A0
Running: i7dzgu79.exe; Driver: C:\DOCUME~1\OWNER~2.YOU\LOCALS~1\Temp\kgqyqpog.sys
---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 sector 08: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 37: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 ... Read more

A:Can't Update Windows Security Essentials or Windows Update + Popups

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for post... Read more

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RELEVANCY SCORE 33.2

 
We've written before about Windows 10's new updating policy, and today we're seeing the real-world result for the first time. The Windows 10 Technical Preview, build 9849, is being updated to build 9860. That update will roll out automatically to members of the Windows Insider program, and it will be delivered through Windows Update.
The operating system upgrade is a little more heavyweight than a regular hotfix; systems will need to reboot to finish installation, and Microsoft says that the reboot will take longer than normal.
The major feature of the new build is that it contains the first iteration of Windows 10's notification center. At the moment, it's a simple collection of historic notifications. Microsoft says that future builds will add more capabilities to the notification center, such as the ability to take actions in response to notifications.

 
First major update to Windows 10 Preview, delivered through Windows Update
 

 
Some known problems:
Before talking about the new things, I will remind you that you are using a work in progress. As Joe said in his last post, we’re sharing things with you even though there are rough edges. This is the part of building Windows that you usually don’t get to see, since we work hard to smooth these out before it typically gets to you. There are likely many small bugs that you’ll encounter, but these are a few of the big ones that we think you should be aware of right away:
In some places... Read more

A:First major update to Windows 10 Preview, delivered through Windows Update

And they call this "slow" type updates? I'd not want to think what they'd be if these were on the fast track. 
 
One thing to keep in mind, that is if one has the chance, if there's installed security in the place of Windows Defender, remove it before upgrades. Otherwise, and was the case with me, it wouldn't work anymore, wouldn't repair, uninstall, nor could I enable Windows Defender until it could be fixed (I have an image, but am not going to bother). 
 
These early Technical Previews are the equivalent of Developer Previews of Windows 8 three years ago, which I knew existed, but never ran. I started on the Consumer Previews, and won't participate in the program anymore until these are available, hopefully by mid to late February. 
 
Windows has a tool called Disk2vhd, this may be a good time to install VirtualBox & test any installed Technical Previews out further, while they're still in running condition. Remember for this tool to create VirtualBox bootable VM's, the vdhx box must be unchecked, it can only use vhd files to make bootable VM's. Only certain virtual software can use the vdhx files. 
 
http://technet.microsoft.com/en-us/sysinternals/ee656415.aspx
 
Cat

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RELEVANCY SCORE 33.2

hi i try to update the my windows 10 desktop Pc and iam getting the 0x80070005 error on windows update .. Also i had some ms office 2013 updates succesfully installed how do i fix it ?

And iam runing the
Code:
@echo off
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir% /grant=administrators=f /grant=system=f
@Echo =========================
@Echo Finished.
@Echo =========================
@pause
which it updates the number of failed changes in the HKEY_Classes_Root is it normal ?

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RELEVANCY SCORE 33.2

Hi,
Running IE 9 and tried to update to IE 11. Said I needed to update my Windows 7, 64 to SP1. found the update and attempted to install. Install failed and message said "restart your computer and try again" tried again and it failed again. Now Windows Update cannot update the PC, error message says "cannot update while files are in use"

I'm at a loss on how to fix this, any help is greatly appreciated

Paul
Windows 7 Home Premium, 64bit
Acer Aspire 7745 Laptop

A:Windows 7 SP1 update failed, causing Windows Update errors

Well; one thing i can tell ya is that when it says cannot update while files in are in use basically means you need to restart your system. Try restarting and see what happens. It may tell you either when the system is in the process of restarting; that its configuring updates. Do not do a hard power down as that can cause even more issues while its updating.

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RELEVANCY SCORE 33.2

Quote:




We've written before about Windows 10's new updating policy, and today we're seeing the real-world result for the first time. The Windows 10 Technical Preview, build 9849, is being updated to build 9860. That update will roll out automatically to members of the Windows Insider program, and it will be delivered through Windows Update.

The operating system upgrade is a little more heavyweight than a regular hotfix; systems will need to reboot to finish installation, and Microsoft says that the reboot will take longer than normal.

The major feature of the new build is that it contains the first iteration of Windows 10's notification center. At the moment, it's a simple collection of historic notifications. Microsoft says that future builds will add more capabilities to the notification center, such as the ability to take actions in response to notifications.




First major update to Windows 10 Preview, delivered through Windows Update | Ars Technica

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RELEVANCY SCORE 33.2

I am currently recovering from an infection (Google re-direct) and am now unable to update Windows.
I am not sure if this issue is related, but I obviously need to fix it either way...

I noticed that my Windows Security Center icon in the task tray had the !
It told me that my automatic updates were turned off, and I was unable to turn them on from there.
Every time I went into system settings (System, System Properties, Automatic Updates) to verify, I had automatic updates selected for daily downloads.

So I manually selected Windows Update from IE Tools -
when I got to the Microsoft site, it started checking to see if I had the latest updates.
I got this error message:
To install updates from this website, you must be logged on as an administrator or a member of the Administrators group on your computer. If you use Windows XP, you can see if you are an administrator by going to User Accounts in Control Panel.

Note: If your computer is connected to a network, network policy settings might also prevent you using this website. Contact your system administrator for help with updates.

I AM the administrator!! (and in fact the only user aside from the 'Guest' selection)

On my virus post (http://www.bleepingcomputer.com/forums/topic394634.html/page__st__45), I was instructed to use SystemLook for these files:
atl.dll
jscript.dll
msxml3.dll
softpub.dll
wuapi.dll
wuaueng.dll
wucltui.dll
wups.dll
wups2.dll
wuweb.dll

The log is posted there, and I can copy... Read more

A:Unable to Update WIndows/ Windows Update Services affected

Can I ask you if you get any service related errors when trying to start Windows Update?
Can you try and create another user account with admin rights, and see if you are able to get these services started?

Read other 21 answers
RELEVANCY SCORE 33.2

hi, i'm very new in thiz computing stuff. i've tried the steps of other post by mischine regarding using combofix & the system restore stuff, but still in vain. i'm using Fujitsu P1510 tablet pc,freshly re-installed Win XP SP2 & AVG 8.0.previously,i regularly updated to SP3 but due to some reason, i re-installed back and then thiz happens..i didn't get the idea at one part where the system restore was done, . i've done the combofix log but yet the hijackthis.is it necessary to do HJT?i'm really worried whn things not turn out..i also did the secunia scan, it turn out like thiz:

Detection Statistics:
9 Applications Detected in Total
3 Insecure Versions Detected
6 Patched Versions Detected
Running For: 4 Minutes, 53 Seconds
Errors with the scan: 1 Error Detected
Status / Currently Processing:
Detection completed with 1 error

*that error says that unable to find missing updates.
BTW, thz is the combofix log.hope it helps..
--------------------------------------------------------------------
ComboFix 08-12-26.03 - Lil' Baybee 2008-12-29 0:46:46.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.502.196 [GMT 8:00]
Running from: c:\documents and settings\Lil' Baybee\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Outdated)
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Delet... Read more

A:windows update redirect to msn,still unable to update windows & antivirus

add:

i also have problems wit my AVG.it seems that no matter how hard i try to update it,it won't do..is it the same as window update's problem?any help would be appreciated..thx again..
 

Read other 1 answers
RELEVANCY SCORE 33.2

Anyone doing a fresh install of Windows 7 should manually install SP1 (if needed).

The Windows Update Agent was renamed to Windows Update Client.

Manually requesting a search for Windows Updates on a Windows 7 computer with SP1 install should prompt the user to install a pre-SP1 Windows Update (WU) Agent (7.6.7600.320). Seems odd.

That old WU Agent worked just fine until Microsoft changed the update servers. The info coming back from the servers seems to now cause high RAM/CPU usage for some computers... but that old WU Agent should eventually get the job done. The computer might be useless for any other task for 24+ hours.

You can skip installing that old WU Agent and manually install the latest WU Client instead. Or, you can manually install the latest WU Client over top of that old WU Agent.

However, below is what I encountered when I went to install the latest Windows Update Client on a W7 pro 64bit SP1 computer.

I started by using these search terms in Google:
"Windows Update Client" "March 2016" "Windows 7"
As this post ages, replace "March 2016" with the current month/year.
If that does not find the desired KB, try the previous month.

That lead me to this link for March 2016: KB3138612.

The W7 pro 64bit SP1 computer has IE8 installed by default.

Visiting KB3138612 via IE8 got me this:


Clicking on the link to update the browser got me this:


Clicking on the link to "Continue to this website" got me... Read more

Read other answers
RELEVANCY SCORE 33.2

I couldn't run windows update automatically. If I run windows update from the Start menu, it will come back with "error code 8024402C or 80244019 Windows Update Encounter an Unknown Error".

If I try to type in windows update address to go to the website, it will be rerouted to msn.com

Meanwhile, update for Windows defense has also failed.

My IE also has been running slow.

Any suggestion that I can update windows and solve all the problem?

Thank you very much,
Amanada
 

A:Couldn't perform windows update nor update windows defense

When did this begin? Have you changed the way Internet Explorer connects, added a 3rd party firewall or began service with a new ISP (they sometimes used misconfigured proxies)?

See these links >>

http://windowshelp.microsoft.com/Windows/en-us/help/261ae42d-8c84-496e-88cb-a46dff5504611033.mspx

http://support.microsoft.com/?kbid=900936
note especially the instructions for resetting any proxy in the second link.
 

Read other 2 answers
RELEVANCY SCORE 33.2

My computer is running Windows 10 Enterprise and Windows Update refuses to download and install the version 1511 update. I've tried to press "Search for updates" multiple times, but it still keeps telling me that it's updated. The last update (apart from Windows Defender updates) was KB3163017 which was installed 8 days ago. The installation of Windows 10 itself was made longer than one month ago so the 31 day protection shouldn't be an issue either.

I've tried to search for a solution, but all I could find included downloading the .ISO file and install it manually, which I'd like to avoid as I then must burn it on a disc and I'd prefer if Windows Update could just take care of it as it does with the other updates.

So my questions are:

Is this normal, should Enterprise versions get these major updates via Windows Update or not?Is there anyone here that also use the Enterprise version and have received the update via Windows Update?Are there any solutions to this problem apart from updating with an .ISO?

A:Windows 10 Enterprise - Windows Update Can't Find Update 1511

I don't think Enterprise upgrades to next major builds through Windows Updates. That is so the corporation using Enterprise can maintain control of the versions of software on their computers which is extremely important for compatibility reasons among others.

Why can't you just mount a downloaded ISO file and run setup.exe from the mounted ISO file? Why do you have to burn it to DVD first?

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RELEVANCY SCORE 33.2

My windows update is actually trying to load new software, and when I request to install it, installation begins, and reverts to checking for updates. If I try again, it's the same result.

How can I solve this??

A:windows update is wanting to install new windows update software?

any help on the admin side??? easy for you guys to take post down but questions go unanswered for weeks at a time!! whats that all about?

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RELEVANCY SCORE 33.2

Hello, can someone please help me with my problems about Windows Update

I have tried to run Windows Update on my computer and received the following error message:
I have also tried Farbar Service Scanner and i got this file
Attachment 294790
Any help and suggestions would be greatly appreciated!

A:Help with Windows Update Error: Windows Update Services not running.

i have a similar problem here is my farbar file:
Please Help
Farbar Service Scanner Version: 23-11-2013
Ran by Safe (administrator) on 24-11-2013 at 12:02:44
Running from "C:\Users\Safe\Desktop"
Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Firewall Disabled Policy:
=========... Read more

Read other 9 answers
RELEVANCY SCORE 33.2

Hello,

I beg to anyone who can help me out.

My computer simply wont download any windows update program. If I try to go the windows upgrade website, and actually find the program I need, i click on the "DONWLOAD" button, however before the software downloads the webpage goes blank and it tells me that i have and internet connection problem, when its working fine and at top speed. I tried using IE, Firefox and its the same thing.

Ive read in other forums that I need the windows updates to install the new windows live messenger, but I cant download any upgrade form the windows upgrade website. The disconnection or offline blank page appears every time I click any DOWNLOAD button.

I know that the page isnt being blocked by my AVAST anti-virus program.

Secondly when i log to MSN and click the link to get the windows live update. I get the installation menu and it starts downloading, but it always stops around 46% and tells the same error: 0x80004004. When i click the link that takes you to the solution problem in g live website, guess what???. I cant open the webpage because my it says that the page cant be opened due to my Internet connection????????

I dont know if its because of a configurated program in my computer that keeps blocking me or if its something else.

I appreciate anyone who can help me out with mi problem.

A:Errors for my windows update and windows live messenger update

update error try here- click here since you never posted your operating system the link is for Windows 2000, Windows XP, and Windows Server 2003,Windows Vista and Windows Server 2008if that works try downloading again

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RELEVANCY SCORE 33.2

Hi, i recently built a new machine and having installed win7 successfully and then updated to SP1 without issues, but the next download was the above WUA , and that has nuked win updates, all it does is pretend to be searching for updates and stays /hangs like that until i stop the service manually or restart, I have spend hrs searching for a solution that works , No doubt this is a deliberate ploy by Microcrap to push everyone on to their data mining win 10 ,and i will not install that untill this changes and as well as them cutting out the bloat

A:Windows Update Agent 7.6.7600.320 Destroys Windows Update

Reboot the PC, then try installing the latest update client and see if it speeds up the scans:

https://support.microsoft.com/en-us/kb/3135445

Do another reboot after you've installed the update.

Read other 6 answers
RELEVANCY SCORE 32.4

Operating System:       Windows Vista Home Premium
Computer:                     Compaq Presario SR5079UK                                          2 gb RAM
Problem:  "Windows Update; Error Code 8000FFFF"   "Unable to uninstall update KB929777"
Solutions Tried:
Disable all Antivirus softwareTry running windows updates, and receive the error message "Error Code 8000FFFF"I have been advised to uninstall update KB929777, when trying to do this I receive a further error"An error occurred, not all of the updates were successfully uninstalled"
I have also tried the above whilst running Windows in safe mode and the same errors are received.
Also tried the following:
Disable all Antivirus softwareAt command prompt; Net Stop WuAuServRename "C:\Windows\SoftwareDistribution"     to     "C:\Windows\sdold"Try installing download update "KB929777" - Unable to installAt command prompt; Net Start WuAuServTry running windows updates and, still receive the "Error Code 8000FFFF"
I have also tried the above in safe mode, however the service "WuAuServ" does not run in safe mode,tried installing the update "KB929777" and receive the error "Installer encountered an error: Ox8007043c. This service cannot be stared in Safe Mode"
I have also tried the following:Removing 1gb of RAM, Re-installing a previous ... Read more

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RELEVANCY SCORE 32.4

A year ago, I tried Windows 10 on my SONY Laptop, but had to uninstall it, and reinstalled Windows 7 Home Premium.
Thereafter, I was notified to install an optional update for the ATI Mobility Radeon HD 4250. Ever since then, I go through days of getting a green video window for Facebook and sometimes youtube videos (but 90% with Facebook videos).
Contacted Facebook but they are useless. Downloaded Flash player many different times, but no luck. Sometimes I can disable hardware acceleration and or check it, however, other times I can not see if hardware acceleration is enabled for HTML5 videos. I have
reinstalled the AMD ATI Mobility Radeon HD 4250 drivers several times, but the problem still comes and goes for days.
IMPORTANT NOTE: FIREFOX DOES NOT HAVE THIS GREEN VIDEO WINDOW PROBLEM AT ALL.
ONLY INTERNET EXPLORER 11 (SP1)
In the Action Center (under Maintenance) I keep getting a Hardware Error message. And try to download the fix but get ...
This solution could not be downloaded


Most likely causes:

Your computer was unable to download the solution at this time. Check to
make sure your computer is connected to the Internet, and then try to download
the solution again later.



BUT MY INTERNET IS GOOD.
Also here is a report of the Kernal problem:
Source  Windows
Summary  Video hardware error
Date  1/2/2016 1:50 PM   (many different dates appear here)
Status  Soluti... Read more

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RELEVANCY SCORE 32.4

also, other programs fail accessing micro sd cards. using Malwarebytes pro. I'm running Win7 Pro on an Asus 64 bit machine.

A:unable to update anti-malware realtime scanner, windows update fails

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/617247 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 32.4

Hi there. I'm new to this forum and it was brought to my attention via searching for help. Looks like a great source for answers Back in January a member by the name of sundavis helped out zigzag8336. I believe i have the same problem with malware. I thought i had gotten rid of my malware problems earlier but i don't think i removed it all.As soon as i tried to update i was unable to connect to the website or i was redirected to Google search engine. While reading this previous post form January i figured that who ever was going to help me needed my specifics and i couldn't base it off of someone else. I'm hoping that sundavis could help me with my similar situation or someone else from the bleeping computer team. I also have a problem with getting kicked from the internet, this will happen hours after i turn the computer on. I will open my browser and find I'm not able to connect to any site, but my network says I'm still connected PLEASE HELP.I'm going to paste the problem back from January because he describes the situation a bit better."When I try to go to http://windowsupdate.microsoft.com/, I am redirected to google.comAlso, when I use a search engine, sometimes the results redirect to other search engines, but when I type the address in manually it goes directly to the correct site. It only does this with certain search results though, not all, and http://windowsupdate.microsoft.com/ always redirects to google.com no matter if I sea... Read more

A:Windows update is unable to connect, browsers are redirected to google after trying to update. MALWARE.....

Comparing your problems to someone else's is not the right thing to doIt is highly unlikely that you have the same hardware and software setup, for startersIf you are unable to connect to the internet, try safe mode w/networkingIf that doesn't work and you have access to another computer, you can burn these applications to a CD or download to a flash driveThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If ... Read more

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RELEVANCY SCORE 32.4

I am unable to update the Kernel-mode driver framework ver 1.11 for windows 7 for x64-based systems (KB2685811). I get error: 80073712

Also, I am getting BSOD/stop errors in normal mode that say anything from:

-memory_management 0x0000000001a,

- "A device driver attempting to corrupt the system has been caught. The faulty driver currently being on the kernel stack must be replaced with a working version." GDRO.sys-
address fffff88000626a8f9, base at fffff88006269000, datestamp 49b9d125

I'm not sure if they are related.

When I run in safemode I do not get the BSOD. When in normal mode I will get BSOD consistently when running Norton Full System Scan, specifically when the full system scan gets to the Windows/system32 folder.

System specs:
Processor: Intel 2500K Core Duo Unleashed
MOBO: Gigabyte GA-p67A-UD3P
RAM: I have 4x4 Corsair Vengeance, only using 1 stick of 4GB corsair vengeance currently due to troubleshooting.
GPU: NVIDIA EVGA GTX570HD
HDDs:Intel 180GB SSD and Western Digital Caviar Black 1.0 TB (empty)
PSU: corsair 750 watt
Soundcard: MOBO

When I canoo

A:Unable to install Windows Update: Update Kernel-mode driver framework

I, again, apologize for double posting. I figure I should include the host of other issues I'm having. Maybe they can all be inter related.

-my DVD/RW drive, when connected to mother board in ANY SATA slot, causes the BIOS screen to freeze forever. I have disconnected the drive at this time while trouble shooting. I have tried known-good SATA cables so I know it's either the DVD/RW drive or perhaps a driver or mobo failure.

-I have run the memory diagnostic tool in windows. No issues were reported.

-I have NOT run memtest86 because I do not have a disk drive connected.

-I have had stop-errors (BSODS) such as PFN_list_corrupt, System_service_Exception, Memory_management, IRQ_not_less_or_Equal
All of these could be a result of bad RAM.

I have purchased new RAM as a means to fix my problems. It seemed to work for 2 weeks, then the stop errors returned.

Read other 9 answers
RELEVANCY SCORE 32.4

Hi all,
BleepingComputer first-time poster here. I have used your site many times as a lurker, but on this occasion I can't seem to find a solution to my problem, so am forced to bother you for direct help!The problem
Earlier tonight I was playing Elite:Dangerous on my new (one month old) Windows 8.1 desktop system, and all was well.  Belarc Advisor system profile posted here, fyi:
 

Spoiler
Operating System System Model
Windows 8.1 (x64) (build 9600)
Install Language: English (United Kingdom)
System Locale: English (United Kingdom)
Installed: 19/12/2014 18:31:25
Boot Mode: Legacy BIOS in UEFI (Secure Boot not supported) Gigabyte Technology Co., Ltd. H97M-D3H
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Core i5-4460
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded Board: Gigabyte Technology Co., Ltd. H97M-D3H
Bus Clock: 100 megahertz
UEFI: American Megatrends Inc. F5 10/22/2014
Drives Memory Modules c,d
999.84 Gigabytes Usable Hard Drive Capacity
712.99 Gigabytes Hard Drive Free Space
ATAPI iHAS124 E [Optical drive]
ST1000DX001-1CM162 [Hard drive] (1000.20 GB) -- drive 0, s/n Z1DD59EA, rev CC43, SMART Status: Healthy 8134 Megabytes Usable Installed Memory
Slot 'ChannelA-DIMM0' is Empty
Slot 'ChannelA-DIMM1' has 4096 MB (serial number A90BDE09)
Slot 'ChannelB-DIMM0' is Empty
Slot 'ChannelB-DIMM1' has 4096 MB (serial numb... Read more

A:All audio devices suddenly unrecognised after Windows Update/Flash Player update

I finished playing, and installed the latest Windows Updates (nine of them - I can even supply the KB numbers if helpful) and restarted.
 

Please post the KB numbers nex time. Seems to be a compatible issue in Windows 8.1 OS or the installed updates initially.

Read other 22 answers
RELEVANCY SCORE 32.4

Hello,

Windows 7 Ultimate x64 SP1 with Windows Updates set to download but no install yet, since many tools start at startup.
However our friends decided to install Windows Update Agent 7.6.7600.320 without asking.
This caused a full hang of the system, including frozen mousepointer.
Hardreset made it come back and it booted up.
But Windows Update now needs to install this update which fails with error code 800F0900.
Found kb2887535 for manual install, which failed with error 800b0100.
Found kb947821 and ran it. Last %SYSTEMROOT%\Logs\CBS\CheckSUR.log attached.

sfc /scannow reports Windows Resource Protection did not find any integrity violations.
WUC code 800F0900
CBS Logs attached.

Seems some Unavailable repair files ?

Kind regards,
Dukejoost

A:Windows Update Update KB2887535 code 800F0900 corrupt files ?

You have a problem with the Windows Update Agent.
CheckSUR found the following problems...

Code:
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.320_none_53a370daf19412b1.manifest
winsxs\manifests\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000.manifest
winsxs\manifests\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_en-us_2b6abab786297fc7.manifest
winsxs\manifests\amd64_microsoft-windows-windowsupdate-adm_31bf3856ad364e35_7.6.7600.320_none_92880415bab4fe68.manifest
servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.mum
servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.mum
servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum
servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum
servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat
servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat
servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.cat
servicing\packages\WUClient-SelfUp... Read more

Read other 8 answers
RELEVANCY SCORE 32.4

Hey all,

So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

Namely, I am completely unable to install any Windows Update. Not even MSE will install.

I tried running SURT, but got error code 0x8000247
I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

The displayed error codes are:
In WU: "8024A000"
In SURT: "0x8000247"
Whilst installing MSE: "0x80070643".

Attached you will find CBS.log and MSINFO with my system specs.
Cheers and many thanks in advance,
Nommy

CBS.log MSINFO32.nfo

A:Windows Update error code 8024A000; unable to install any update.

That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
Please post an MGADiag report BEFORE doing the below potential fixes.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -
https://downloadcenter.intel.com/Det...&DwnldID=17882

(IATA89ENU.exe)

Once complete, please reboot twice, then post another MGADiag report.


If nothing has changed, try this...

Please run the following commands in an Elevated Command Prompt

NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC

once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

If neither of them work, we'll re-evaluate.

Read other 9 answers
RELEVANCY SCORE 32.4

I am at my wits end with this thing. For the past week I have been researching and applying possible fixes to get rid of the problem and make it go away but it proves to be a persistence one. Every time I try to access Windows Update it will redirect me to www.msn.com. In addition, a lot of the anti-spyware/adware I tried to install would not update so I have to do them manually. This included ad-aware, which I asked a friend over messenger to download the most current definition so I can update it manually (I could access the lavasoft website alright, but when I try to download the latest definitions, it redirect me to a different page). I did try to restore my computer to the original manufactured version but it did not solve the problem. I ran Ad-aware and spybot on my computer until they runs clean (both in safe mode and normal mode with restore disabled). I also use Malwarebytes' Anti-Malware, which I must have done over 20 runs >.< Anways, sometimes it comes up clean and sometimes it comes back with the following again:Registry Data Items Infected:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.35 85.255.112.79 1.2.3.4 -> No action taken.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{7399b5d5-4309-474a-8d48-ce0fb03498e5}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.2... Read more

A:Trojan.DNSChanger, windows update goes to msn, anti-spyware/ad-ware won't update

This thread can be closed. I resolved the issue. It wasn't my computer at fault but the router. I became suspicious when every single computers in the house exhibit the same behavior. So to test it out, I use one computer to hard-wire to the internet without the router and I was able to access the windows update page without any problems. Whatever someone did to my router, I have to revert it back to the original manufactured version and afterward, everything ran smooth again. All of my virus software, anti-spyware/adware software are able to update without any problems now. Thanks everyone.

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