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BSOD - Computer sleeps - computer crashes

Q: BSOD - Computer sleeps - computer crashes

Have a dell xps 12, a few days ago, I was having some serious wireless communication issues and after several reboots, it stopped, but from that point forward when it tried to sleep it crashed.

I had previously installed then turned off netgears parental controls (and have since removed).

Get several errors in log:
mDNSCoreReceiveResponse: Unexpected conflict discarding 21 PTR JAK88-LT-WIN8.local.
mDNSCoreReceiveResponse: Received from 23 PTR JAK88-LT-WIN8-2.local.
Report Server Windows Service (KINZERDB) cannot connect to the report server database.
I can include a memory dump as well, but its huge.

Preferred Solution: BSOD - Computer sleeps - computer crashes

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD - Computer sleeps - computer crashes

Hi Jeffkinzer & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

0: kd> !irp ffffe001637263e0
Irp is active with 5 stacks 3 is current (= 0xffffe00163726540)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 ffffe00158780050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\NETwbw02.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwbw02.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwbw02.sys
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ndis.sys -
Args: 00014400 00000000 00000004 00000002
[ 16, 2] 0 e1 ffffe00158789040 00000000 fffff80153591f48-ffffe00169fa7010 Success Error Cancel pending
*** ERROR: Module load completed but symbols could not be loaded for vwifibus.sys
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-ffffe00169fa7010
Args: 00000000 00000000 00000000 00000000

The driver causing the IRP Blockage is the Intel Wireless Network Card Driver and that is why you are experiencing those drivers.
Below is a list of 3rd party drivers present on your system -

**************************Tue Jan 6 13:14:08.182 2015 (UTC + 5:30)**************************
npf.sys Fri Jun 25 22:20:58 2010 (4C24DE72)
WPRO_41_2001.sys Tue Nov 8 02:34:48 2011 (4EB847F0)
GEARAspiWDM.sys Fri May 4 01:26:17 2012 (4FA2E2E1)
irstrtdv.sys Fri Jul 13 05:28:02 2012 (4FFF648A)
DellRbtn.sys Sat Aug 4 03:02:54 2012 (501C4386)
ISCTD64.sys Wed Nov 28 01:22:34 2012 (50B51A02)
imsevent.sys Wed Jan 9 01:03:33 2013 (50EC748D)
ikbevent.sys Wed Jan 9 01:04:06 2013 (50EC74AE)
usb3Hub.sys Mon Feb 18 16:21:17 2013 (512207A5)
ElbyCDIO.sys Mon Mar 4 14:51:51 2013 (513467AF)
btmhsf.sys Thu Mar 28 15:15:16 2013 (5154112C)
ibtusb.sys Mon Apr 22 22:40:16 2013 (51756EF8)
TeeDriverx64.sys Tue Apr 23 23:06:39 2013 (5176C6A7)
iaStorA.sys Tue Apr 30 05:33:40 2013 (517F0A5C)
dump_iaStorA.sys Tue Apr 30 05:33:40 2013 (517F0A5C)
SynTP.sys Tue May 14 19:32:29 2013 (519243F5)
SynRMIHID.sys Tue May 14 20:11:34 2013 (51924D1E)
AMPPAL.sys Tue May 21 20:42:37 2013 (519B8EE5)
iaLPSSi_I2C.sys Wed Jun 26 19:52:53 2013 (51CAF93D)
iaLPSSi_GPIO.sys Wed Jun 26 19:52:54 2013 (51CAF93E)
RTKVHD64.sys Tue Jul 9 18:49:59 2013 (51DC0DFF)
VClone.sys Wed Jul 24 20:32:55 2013 (51EFEC9F)
intelppm.sys Thu Aug 22 14:16:35 2013 (5215CFEB)
ctxusbm.sys Mon Sep 9 21:32:22 2013 (522DF10E)
NETwbw02.sys Thu Sep 19 13:10:12 2013 (523AAA5C)
iwdbus.sys Wed Dec 18 04:17:38 2013 (52B0D48A)
igdkmd64.sys Thu Jan 23 04:12:16 2014 (52E04948)


Kindly follow the below steps, one step at a time and then checking for BSODs -

Kindly remove any software which is using the WinPCAP Libraries because they are extremely old. The drivers highlighted in RED are extremely old.Kindly update your networking drivers from this link (Under the Network Dropdown) - http://www.dell.com/support/home/us/...2-9q33/driversUpdate the drivers highlighted in BLACK & UNDERLINE
Let me know how it goes ^_^


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New laptop with Windows 10. After about a week I noticed system crashing. Seemed to occur after the computer had gone to sleep. Possibly related to Malwarebytes scan being run as it occurred a few times right after the scan had finished and then the computer went to sleep. Would have to restart the computer and I could see that Windows had not shut down properly/had stopped working. Problem details showed "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f etc." Happened several times over the next few days. Googling led me to believe it was a driver issue so I updated some drivers (Wi-Fi adapter, Audio) but the problem persisted. Did a complete Refresh and ran the system pretty much untouched and things were good for 3 days until today when the crash again occurred.

The DM Log Collector file is attached. I appreciate the help.

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Hello. I hope I am posting this right. My system specs are updated. I noticed this problem about a week ago. Every now and then when I wake my laptop up from sleep it is shut down. I press the power on button and I get the "windows did not shut down properly" and when I click on details of the error it says Blue Screen. The computer runs fine during usage and this doesn't happen every time. It typically occurs after being asleep overnight. (I don't want to get up in the morning either sometimes!) Anyway, any help would be appreciated. I uninstalled Symantec and Adaware and installed the Microsoft Security Essentials as was recommended on another thread. One change that recently occurred was I downloaded AVG Tune-Up Diagnostics. I'm not sure if that would cause the issue or not. Thank you!


A:BSOD While Computer Sleeps

Welcome to 7F.

I am wary of "Tune Up"programs - the only one I trust is CCleaner - have you uninstalled AVG to see if that made a difference?

Do you have any programs installed that might be updating in the small hours? If your system ran an update that required a restart and the boot did not complete, that might explain your issue. Assuming you have scanned for any viruses that might be using your system overnight, check your power settings.

Try turning the screen off, but leaving the computer running, and see if that makes a difference. You could also just turn it off at night.

Read other 1 answers


I keep getting a BSOD while my computer is sleeping. I have tried looking through the reports myself but keep seeing different causes which makes me think maybe its happening when the computer wakes up. Any help would be appreciated.

This started happening after Battle Field 3. I upgraded the graphics card to a GT 560Ti and added more memory (for the game). Thought it might be the video drivers, so I tried the most current beta build. Didn't help the problem. I have also replaced the power supply thinking it may had been the issue (750W). I have an HP Pavilion m9040n with the above upgrades. (Core 2 Q6600, 6 GB RAM). The computer came with Vista 64 bit but I bought a Retail full version of Windows 7 Home Premium 64bit about a year ago.

I also ran a memory test from this thread:
RAM - Test with Memtest86+

I got through 7 runs with no reported errors.

I know this is some old hardware but I need it to hang on for another 9 months (Company Computer Purchase Program). I do plan on doing my own build for my next computer.

A:BSOD while Computer Sleeps

Proceed with the follwoing steps one at a time and run your system normally after each to see which step resolves the crashes.
Note: If you are overclocking any hardware, stop!

First thing I see that will cause problems is your BIOS is dated prior to Windows 7 existing.

BIOS Version/Date American Megatrends Inc. 5.13, 10/24/2007
If you give us your motherboard model, we can help you find an update.


Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\antpman\Ants Report\Windows_NT6_BSOD_jcgriff2\121711-27003-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03608000 PsLoadedModuleList = 0xfffff800`0384d670
Debug session time: Sat Dec 17 18:07:27.729 2011 (UTC - 7:00)
System Uptime: 1 days 3:58:52.430
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* ... Read more

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My computer has been randomly crashing after it goes to sleep. After trying to find answers by searching, it seems like it may have to do with a driver, but I can't understand the dmp files. I also cannot open the xml file.
Attached is the message I get when I start the computer again. I tried to attach the dmp and xml files, but it says I do not have permission when I click "open" to upload them.
I am running win7 x64.
Thanks so much for your help!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8005A5A060
BCP3: FFFFF8000403D518
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
... Read more

A:BSOD when computer sleeps

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. If empty (or non existent) please look in the following folders. C:\windows (the dmp should be called memory.dmp), and C:\windows\LiveKernelReports\Watchdog.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump... Read more

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whenever my computer goes to sleep, I either get a BSOD when I turn it back on, or go straight to the black screen with boot options for "windows has recovered from an unexpected shutdown".

the two BCCodes I've been getting are 7a and f4, I think the difference being when I send the computer to sleep or it is automated.

I have a custom build with 3570-K ivy bridge (not overclocked), asrock z77 motherboard, an OCZ 128 ssd and an EVGA GTX 550 ti.

there don't seem to be any problems during normal computer use.

I think I have attached the two minidump files from the two cases mentioned above. Please hesp me figure this out. Thank you.

A:BSOD whenever computer sleeps

Analysis:Your crashes were rather inconclusive.

Quote: Originally Posted by usasma

Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack

BSOD Posting Instructions:If you need further help, please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with more information.

Also, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs

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Windows 7

111214-22526-01.dmp 11/12/2014 7:42:52 PM CRITICAL_OBJECT_TERMINATION 0x000000f4 00000000`00000003 fffffa80`1003bb30 fffffa80`1003be10 fffff800`0337e270 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7601.18409 (win7sp1_gdr.140303-2144) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\111214-22526-01.dmp 8 15 7601 292,528 11/12/2014 7:44:09 PM
111014-22526-01.dmp 11/10/2014 3:36:56 PM KERNEL_DATA_INPAGE_ERROR 0x0000007a fffff6fc`400445a0 ffffffff`c000009d 00000002`ad49abe0 fffff880`088b4000 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7601.18409 (win7sp1_gdr.140303-2144) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\111014-22526-01.dmp 8 15 7601 292,352 11/10/2014 3:38:09 PM
111014-25272-01.dmp 11/10/2014 10:38:23 AM CRITICAL_OBJECT_TERMINATION 0x000000f4 00000000`00000003 fffffa80`0fe9fb30 fffffa80`0fe9fe10 fffff800`033dd270 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7601.18409 (win7sp1_gdr.140303-2144) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\111014-25272-01.dmp 8 15 7601 292,056 11/10/2014 10:40:05 AM
111014-26551-01.dmp ... Read more

A:BSOD when computer sleeps

Please follow - Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista

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I put my HP 8540p to sleep every night and always come back to a BSOD "DRIVER_POWER_STATE_FAILURE". I have run all Windows Updates, HP Updates, and antivirus scans. My troubleshooting skills do not go any further than this. I have followed the instructions for BSOD postings, and the output zip folder is attached.

Please let me know if you have any questions, and thanks!

A:BSOD Every morning after computer sleeps

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

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Whenever my laptop hibernates or sleeps it crashes and has to boot. When I start Windows I got an error recently:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA8009CF6010
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:


I have four of the most recent dump files if you could analyze them for me

A:BSOD after computer sleeps, hibernates

Please could someone reply to me? This problem's getting worse :'(

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Hi experts, I'm stumped.

My Samsung R580 is a couple of years old and has, until now, worked very well. About a month ago, it started crashing/restarting when I'd wake it from sleep mode. Or it would be restarted when I did; it's possible it crashed when going into sleep mode. I think I had updated Flash player and Firefox, but even rolling those updates back didn't fix the problem.

I believe all my drivers are up to date and my BIOS is the latest available.

My battery is worn out and needs to be replaced. The battery manager says it won't take a charge any more. It runs fine when plugged in but I haven't pushed the battery life recently. Could that be the problem?

I've run a memtest with no errors, but only one pass for now. I can set it to run later to get the recommended 10 passes. I did a chkdsk with no issues.

Note: I just updated my Nvidia driver and that hasn't helped. In fact, it seems to cause it to sit and think (read: freeze with the screen off) for about 10 minutes and then offer up the blue screen before shutting down completely.

I've attached my SF Diagnostic result for your perusal and evaluation.

Thank you in advance for any help you have.

A:Another BSOD when computer sleeps issue

Please remove the following software:

Start Menu\Programs\AVG PC Tuneup 2011 Public:Start Menu\Programs\AVG PC Tuneup 2011 Public
Start Menu\Programs\AVG PC Tuneup 2011\Utilities Public:Start Menu\Programs\AVG PC Tuneup 2011\Utilities Public
This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner - PC Optimization and Cleaning - Free Download but make sure you back up the registry before making letting ccleaner delete anything.10 Tips on How to Properly Maintain Your Computer

Avast! contributes in BSOD's. Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software. Microsoft Security Essentials, Free antivirus for windows
Malwarebytes Anti-Malware Free
Good and Free system security combination

Do not start the free trial of Malware Bytes; remembe... Read more

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Toshiba L305D
AMD Turion X2
3GB Ram
Win 7 Ultimate 32 bit

Originally came with Windows Vista Home Premium.

Recently upgraded. I did a fresh install... and now whenever my computer goes into sleep mode, for an extended period of time, ie over night, when I resume it blue screens to Bad Pool Header crash.

I'm pretty sure all of my drivers are updated. Although the windows 7 driver on toshiba's site is in beta, and i think that's the problem but i really have no idea..

someone help please, and thank you in advance.

A:Bad Pool Header BSOD when computer sleeps overnight.. help

Quote: Originally Posted by simP

Toshiba L305D
AMD Turion X2
3GB Ram
Win 7 Ultimate 32 bit

Originally came with Windows Vista Home Premium.

Recently upgraded. I did a fresh install... and now whenever my computer goes into sleep mode, for an extended period of time, ie over night, when I resume it blue screens to Bad Pool Header crash.

I'm pretty sure all of my drivers are updated. Although the windows 7 driver on toshiba's site is in beta, and i think that's the problem but i really have no idea..

someone help please, and thank you in advance.

Virtually all the same, bad pool header (memory) probably caused by a driver. Please run these two tests.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Driver verifier

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - wit... Read more

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I am new to the forums but not to computers, been lurking these forums for a while for general info and good reads...

I have seen 4 BSODs since I did a fresh install of Winodws 7 Home Premium 64bit because I got a new HD through warranty exchange the other day. Also in the last 2 days I have noticed that if the computer is sleeping and I go to wake it, the monitor comes back as no signal. Computer running fine; fans, CPU, HD, etc cranking away just no signal. Only way to fix is on a reboot....I do believe these are related but I am not sure, it very well could be a power issue and I might just have to get another power supply... but that is the least of my problems at the moment.

System Specs:
Windows 7 Home Premium 64bit
AMD Phenom II X4 965 3.4 GHz
ATI Radeon HD 5700 Series
More detailed on my profile...

-Last two BSOD have been directly related to this file, ntoskrnl.exe and the first two had to do with the following three files... atikmpag.sys, dkgkrnl.sys and dxgmms1.sys.
-Notice whenever I play League of Legends, almost always crashes once during that, other times it is random
-Since yesterday everytime computer sleeps, it does not "wake up" fully, no signal displays on monitor
-Error codes... 0x00000001 for APC_INDEX_MISMATCH, 0x0000001e for KMODE_EXCEPTION_NOT_HANDLED and 0x00000116 for the first two BSODs


E... Read more

A:BSOD during random actions, no signal after computer sleeps

Hello cwburns32, do it at first.

► Scan the system for possible virus infection.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Report us back. Depending on this report we will decide what to do about the display driver.

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Recently (for the last few months), I've been having a problem where if I sleep/hibernate my laptop (Dell XPS 15), whether that be by shutting the lid or manually, upon waking I receive a BSOD after 5-20 minutes. The message presented is a DRIVER_POWER_STATE_FALIURE. Interestingly, until the crash my USB ports also stop working completely.

I'm running Windows 7 Home Premium x64, which is NOT the original install, but a new one made from a retail CD. I installed this straight after getting the laptop (July 2010), and had no problems until mid-March.

Any help would be appreciated, I can provide any information I've missed!

A:BSOD after computer sleeps/hibernates a few minutes after waking

The most recent DMP file is from April 15 so the current cause may be different. These, however, were Related to wwanussf.sys F3607gw Mobile Broadband Module from Ericsson AB. Yours is from before win 7 was released so it cant know how to work in it.

I would update to the newest.

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It seems i have narrowed down my issue that I have been dealing with for it seems like months now. Well essentially my system will reboot anytime it sits for an extended period of time (about 15 to 20 Minutes). My computer will go into standby mode. I do have it set for my computer to never sleep but only my screens. I have followed the BSOD instructions and do and those to attach to this post. Here is the additional information regarding this problem...

Is Windows 7 . . .
- x86 (32-bit) or x64 ? - x64
- the original installed OS on the system? Yes
- an OEM or full retail version?Full retail version
- What is the age of system (hardware)? Eh, varies video cards about a year old, memory and hardrives are about the same length of time. Chip is fairly new within a few months.
- What is the age of OS installation (have you re-installed the OS?) OS was freshly reinstalled on 11/17/2011.

All drivers for all pieces of hardware in my machine have had the newest drivers updated, including my video cards. I have also done the BIOS update for both of my video cards available from Palit. Oddly enough i can play Starcraft II for hours and no issue with rebooting... only when it sits for an extended period of time as mentioned earlier. Any ideas woul dbe great...

Thank You,

A:BSOD after computer sleeps for a short period of time, 0x00000116

Hello Nissan & welcome.

Most of your dumps are including your Graphic Driver. So to really make a secure uninstall and get rid of the leftover files of the uninstallation from the Control Panel, we'll use some specific tools. The little guide below tells you what to do to uninstall and install your Nvidia-driver.


i) Find your driver here, save it to your desktop
ii) Download Driver sweeper, for the leftover files
iii) Uninstall your driver from the Control Panel
iv) While rebooting, go into safe-mode without internet (tip: plugout your LAN cable or disconnect wireless)
v) Run Driver Sweeper, click all the Nvidia components and analyse them
vi) Clean them all
vii) Head into Windows, without internet
viii) Install the Driver from the desktop


*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+c3bae4 )
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+c3bae4 )
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+c3bae4 )

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Recently things have been weird where my computer BSOD's after monitor goes to sleep and then I try to wake it. I think this occurred after updating video drivers on my ATI cards. Attached is the dump file. Any help would be appreciated! Thanks in advance.

A:BSOD after leaving computer and monitor sleeps, error 0x00000??

Hi nyichiban.

You will need a clean install of the display driver. An improper installation or update installation of the display driver may cause this issue; and apparently it is the same in your case.

Uninstall your installed latest version of the display driver.
How-To Uninstall AMD Catalyst Drivers From A Windows Based System
Then clean up any possible leftover.
Drivers - Clean Left over Files after Uninstalling
Then install version 14.9 WHQL again. Download Drivers

Let us know how it is running after doing it. If the BSODs continue, we will need to search for other possibilities, too.

BugCheck 3B, {c0000005, fffff88010796ce8, fffff88008f8c5c0, 0}

Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4 )

Followup: MachineOwner

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Hey All,

I've got a Lenovo T410 running Windows 7 64bit that's been having issues with a BSOD when my computer sleeps or hibernates.

BC Code: 9F

I've attached the necessary stuff. Please let me know if I've forgotten anything.


A:BSOD/Driver Power State Failure when computer sleeps/hibernates

Problem devices

Photosmart 5510d series ROOT\MULTIFUNCTION\0000 This device is disabled.
You will need to either uninstall the drivers and reinstall the latest version or perform a clean installation of the driver. If the device is disabled please enable it.

The dumps point to Netwsw00.sys, a driver associated with Intel Wireless Wi-Fi Link Adapter. From the below link download and install all of the drivers Networking: Wireless LAN.
Drivers and software - ThinkPad T410

The following drivers need to be updated:

CAXHWAZL.sys Wed Jul 01 06:01:14 2009
CAX_CNXT.sys Wed Jul 01 05:59:52 2009
CAX_DPV.sys Wed Jul 01 06:05:11 2009
XAudio64.sys Thu Apr 30 04:21:07 2009
mdmxsdk.sys Tue Jun 20 07:27:26 2006
These drivers can be found by searching them in Google and then finding the associated software or driver. Finally, find the latest version of this driver or software and download and install it. Some of the drivers may also be found here (if the driver says 'Windows Update' simply make sure all Windows Updates are installed).

You should also update any other drivers you can think of including graphics, audio, chipset, SSD etc.
You have Ad-Aware AV installed, is that correct? At least to test, uninstall it and install MSE (Microsoft Security Essentials) instead.
Microsoft Security Essentials - Free Antivirus for Windows

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I have been having a long running problem with my computer. It started out as a lack of internet access which turned out tI o be a bad virus. I fixed that problem by doing a complete reformat of my system. I thought that that would fix the problem and it did for a bit.

After a week or so I started having BSOD. I went to a computer shop and we went to work on the issue. The BSOD's were showing that there was an error with my sata connection. I replaced the cables. The problem kept happening, so I replaced the motherboard and hard drive with a complete reformat again. Then I continued to have the same issues which included crashes, disappearing icons, weird error messages (x86 errors) and once in a while a BSOD. The BSOD's all say there's still an error with the sata connection.

I then decided to replace the power supply and upgraded to an evga 1300 watt. I replaced my case as well to a bigger one. I even replaced the ram sticks That seemed to fix the problems for a while and the BSOD's became very rare, but after a lot of use the weird error messages became very common. I really can't use the computer any more. I'm typing this on my laptop.

The computer shop I go to say's this is probably a hardware issue. They can't seem to figure it out. I've had it in multiple times. This is a nightmare for a computer owner. I have replaced virtually all the parts and my computer is still utterly unusable. The only program I installed since the last reformat wa... Read more

A:Disappearing Icons, Computer Crashes, BSOD, computer unusable

Why don't you just buy a new one! WOW.. Sorry..
Well, you SHOULDN'T have played with drivers...That is what's up.
Tried re-formatting AFTER doing those changes?
That computer shop owner though...I don't know what to say.
1) try reformatting to a version that is supported by the bios..(Check if it supports x64)...(fully ready)
2) post every error you get and attempt to find solution to each one. (Getting tired)
3) Can you mention WHEN did certain errors happen? before...after changing Processor and Graphic Card? (Getting worried)
4) Try lots of thing on the web. (hope time)
5) Revert back to the old virtual stuff. (shameful return)
6) take off the good pieces and attempt to use it on another computer or sell it. (Hopeless)

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Hello all. I'm hoping someone can help me. I have a user who's laptop is running XP with SP3. The power config is set to "always on" so that the laptop never hibernates or goes to sleep. However, when the user leaves for the day, she returns the next morning to a sleeping computer. THe power button is flashing blue and she must push it in order for the laptop to wake up. THe laptop is sitting on a laptop docking station. Laptop is a Dell Latitude E5510.

This presents a problem because it does not allow the user to connect to her laptop from home via VPN. We have many users configured this way and they are all working fine. Does anyone have any ideas?

A:Computer sleeps anyway when set to Always On

Worth a look, http://windows.microsoft.com/en-US/windows7/Sleep-and-hibernation-frequently-asked-questions .


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My computer frequently stops functioning - the arrow may move, but nothing happens for 30 seconds or 3 minutes - then it works normally. Problem for weeks, and happening more often. Windows Defender, Spyware Terminator, Avast Virus all negative. Problem exists even when not on internet - which I get through Embarq. Machine occasionally turned off by Windows because of the problem, and I get nothing when I check for them to correct it. Never a problem when using MS Office.

A:Computer sleeps

The machine is going in to the sleep or hibernation mode. Depending of how much is running at the time, it can take a long time to copy the files from the disk to memory.

You may want to turn OFF the sleep and/or hibernation.

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Hi there, in the "old days" when I was done with my computer I left it on, but after a certain amount of time it went to "sleep". That is the next day when I went to the computer room it was silent.

Now when I go it, the fan is still running and it sounds as if it is churning out spreadsheets. After a night of non-use.

Last night I logged out of my profile to see if perhaps something was running in the background but it still didn't sleep.

Also I noticed that the computer is slow on start-up, so I'm wondering if perhaps there is a background process running? I have worked with my startup list and have the minimum running so I don't think it's a startup application.

Any guesses??


A:The computer that never sleeps

You've checked the power settings/options in Control Panel?

If they are all set to "never", well...it's self-explanatory.

If you want to troubleshoot processes running...then you need to look at Task Manager, Process Manager, and such.


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This problem has been going on for some time and I have never quite been able to figure out why.

At random points throughout my time on my computer, my monitor will go black as if it's going to sleep. If I was typing anything, anything I typed in the 1 second or so that my computer blacked out doesn't show up on the screen, so I can tell my computer is unresponsive for that 1 second. The same goes with clicking anything, if I happened to be clicking a link at the very second it blacked out, I didn't navigate away from the current page I was on. Every once in a while, the computer will do this, but instead of just blacking out, there will be a blinking white box which I believe to be my cursor or a line position indicator.
Also, when I play games that open in their own window on my screen and this happens, the game minimizes and I'm looking at my desktop. One game I used to play, it would minimize and show me the desktop sometimes and other times it would disconnect me from the game's server.

I have checked my power settings and put them all to off/always on accordingly and that doesn't seem to do anything to help the situation.

Any help will be greatly appreciated.
*I would also like to throw in that I know my way around the basics of a computer, but nothing technical. Please try to keep the descriptions and help simplified for me.*

A:Computer sleeps randomly

Ok, simple... Lets start with what is this computer? Laptop, desktop, XP, Vista. Make, model? Monitor, LCD, CRT?

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I have got my computer going to sleep at night and not wakeing . Also my internet is off on my router. only the number where my desktop is connected. I have got to restart the computer to use it. When I do restart it by pushing the button. and starting it everything works normally. I recently went through some malware removal with a tech man and I don't know if I changed anything. Nothing I have checked tells me It is off. If I click to put the computer in sleep from the start button. The same thing happens. computer sleeps router number for the computer goes out and it will not wake without a manual restart. Anyone know whats up? Dan

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I\The computer goes to sleep in 30 seconds and I can't change it and my screen saver won't work anymore, it gets show an error when I go to my control panel. Don't like this windows 10, can anyone help?

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I\The computer goes to sleep in 30 seconds and I can't change it and my screen saver won't work anymore, it gets show an error when I go to my control panel. Don't like this windows 10, can anyone help?

A:Computer sleeps to quick

Are you sure it's sleep and not the monitor turning off?
What do you have here?

Temporarily you could download and install 'Don't Sleep' (freeware) - just search for it, install, run.
Should stop sleep and let you use your PC.

Remember to disable it when trying to fix your problem.

1. Has your PC's sleep function ever worked properly with Win 10?
2. Or has it recently started to sleep after 30s?

What settings do you have here?
Launch event viewer (just type event in the Cortana search bar)
Look for Event Id 42
What does it tell you about what caused the PC to sleep?

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After my desktop goes into sleep mode it  runs very slow or not at all upon wake up, and internet connection usually drops. After restarting it runs ok again. What can cause this?  I have tried all the highly rated malware/virus scans and that hasn't helped. This has only started recently but happens consistently.
Thank you

A:Problems after computer sleeps

Welcome frosty to Bleepingcomputer.
Can you please post if its a laptop or desktop? Did it worked flawlessly before using sleep mode?

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So I'm sitting across from my boyfriend and our laptop screens touch occasionally when the table shakes or when one of us adjusts their laptop. At first, I thought that there was something wrong with my laptop because it kept sleeping, but after pausing and picking up after the routine, I realized that every time our laptops touched, my laptop went to sleep! I tried it out myself to see that I'm not crazy and yes, that was it. Does anyone know why this is happening?

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Well I've come across a problem. For some reason, when I go to Start > Sleep, my monitor enters a stand-by sleep mode, but my computer won't. Since the monitor has its power off and I can't see anything, and the computer is still on, I have to manually shut down by holding the power button down. It doesn't sound like the computer is really doing any work, but it just won't go into sleep, and I don't know why. It was fine last week.

Thanks for any help

Also: When I boot up the next morning (having manually powered down the night before) I have to boot in safe mode before I can restart and boot normally. If I boot normally, it stays a little bit longer than normal at Please Wait... before it gives me a password field, and then it won't go past the next screen (I forget what it says...windows is loading maybe).

A:Monitor sleeps, computer doesn't -> Help :O

I have this same problem: put the computer to sleep and the monitor loses video signal, but the case fans, hard drives, power LED on the case all stay powered up. It's like the OS goes to sleep but the power to the computer stays on.

I asked about this problem on the TechNet forums, and someone said it could be a problem with Gigabyte motherboards. The good news is that I installed build 7229 and my computer slept fine. So this problem should be fixed with the final version of Windows 7. (I had problems with Explorer crashes in 7229 so I went back to 7100.)

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I ocassionally like to switch the time the computer goes to sleep from 'Never' to
'5 minutes' or thereabouts every so often. I have been looking for a way to
automate that process. Wading through control panel to the settings page takes
a while and I don't use a standard keyboard and mouse on my Media Center box
to navigate.

I can shorten it somewhat by creating a command line shortcut containing the following:

control /name Microsoft.PowerOptions
but this only gets me down about 2 layers and I still have to try to use an unweildy
mouse and keyboard to get to the next page and change the settings.

Is there any way to create another batch file or some other script that will
perform this function w/o having to change the settings from the window screens?
Perhaps a .reg file to change the setting in the registry, if that's where it is?

A:Change when the computer sleeps - from cmd line

The easiest way would be to create the two profiles you want, one under balanced, and one under high performance, or power save...... and then just use a shortcut to switch between them... no batch file needed that way... would be as simple as clicking a shortcut to go back and forth...

Edit: here is a link to the tutorial... that might have been helpful....

Power Plan - Create Shortcut to Change Power Plan

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When I turn on my computer and then turn on my monitor, my monitor automatically goes to sleep displaying no vga input and no dvi input, monitor is going to sleep. Sometimes if I switch the plugs on different sockets on the power bar enough, my monitor will come on as normal. I tried cleaning the computer with AVG anti virus, spybot search and destroy, and ad-aware. Nothing works, please help!

A:Monitor sleeps when computer is turned on

Hello alexm89,
I would start by updating the video drivers.
Check that your file system is in good order. (link below)

System Files - SFC Command

Could you post your system specs too, thanks.
Give this a go and post your results, good luck.

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I am running Vista. When my computer goes to sleep, I press any key to wake it up again and I find that my internet connection as gone. The only way I can get it back again is to restart my computer.

I have set my computer to never sleep but this is not ideal. Any suggestions??

A:Internet dropping out when computer sleeps


If you go into Device Manager (right-click Computer, then Manage, then Device Manager), find your Network Adapter, right click on it, then click Properties. From there pick Power Management and untick "Allow the computer to turn off this device to save power".

Give this a go for me and see if it works.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 8111 Mb
Graphics Card: Intel(R) Q35 Express Chipset Family (Microsoft Corporation - WDDM 1.0), 256 Mb
Hard Drives: C: 929 GB (887 GB Free);
Motherboard: Hewlett-Packard, 0AA8h
Antivirus: Webroot SecureAnywhere, Enabled and Updated

Hi Guys,
I'm having a problem with my monitor flickering on then off again after my computer wakes up from sleep. This didn't happen when I first got the computer (about 8 mo. ago.) Then I gradually started having the problem. At first I could fix it by putting the computer back to sleep and immediately waking it up again. Then it got so I had to do this several times before the monitor would stay on. I tried to solve it by setting the power options to where the computer never slept, but it goes to sleep anyway. The monitor is pretty old, but it seems to function well otherwise. I'm afraid one of these times I'm not going to be able to get the monitor to stay on at all. Do you think I need a new monitor? I'd appreciate any help you could give me.

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Hi I have windows 7 and whenever I put the computer in sleep mode after I use the computer again the internet connectivity goes down and only goes back up again after I shut down and restart the computer. I would like to be able to put my computer in sleep mode and have the internet work. Also I do notice that programs like Firefox or my computer game open up slower. Could this be some kind of malware? If you could help I greatly appreciate it.

A:Internet doesn't work after computer sleeps

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I recently installed Windows 7 (32-bit). I love everything about it except one major thing that seems to be a common problem, from the research I've done.

Whenever the computer sleeps or goes in to standby mode, about 80% of the time when I come out of it, it loses the network connection. I will get one of two messages: "Local area connection doesn't have a valid IP address" or "Local area conncetion doesn't have a valid IP configuration." (It's usually the first message).

I've Googled this several times and I've tried the fixes. I've tried searching for Bonjour (according to my Services list, it's disabled). I've tried setting the IPv6 off in the TCP/IP settings. I've tried changing the Wireless Adapter Setting's Power Save Mode to Maximum Performance. None of this has prevented this issue from happening.

It's entirely possible I did not do one of those things right, but I believe I did. Any further ideas would be much appreciated - thanks!

A:Issue losing connectivity when computer sleeps

Sorry to hear of your problems and welcome to the forum!

Many users with many many issues tied to standby or sleep mode. Just turn off sleep mode... or, if you havent already done so download and install the latest bios revision for your mobo, chipset, and nic.

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1) I last used my desktop machine two days ago. I can't remember whether I shut it down or put it to sleep, but it would have been one of the two.
2) 24 hours later, we needed the plug sockets, so disconnected it from the mains.
3) 24 hours after that, I've just plugged it back in, turned the machine on and logged-in to Windows and my browser is already open with the pages I last viewed 2 days ago.

What's going on?

A:Solved: Computer sleeps okay without mains power?

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I have a Motorola SBG6580 cable modem. When I get up in the morning the only light on the modem is the power light. I have to unplug it (power) and plug it back in for all the lights to show (takes a couple of seconds). I think this only happens if the computers power settings are set to sleep. I'm going to disable sleep and see what it does tomorrow. Running Windows 7 64 bit.

I cannot log into the modem with
I cannot access the internet either.

Here are the errors:
SYNC Timing Synchronization failure
No UCDs Received
Lost MDD Timeout
MDD message timeout
No Ranging Response received - T3 time-out

(I bought the modem so Comcast is not going to replace it)

A:errors in cable modem when computer sleeps

Quote: Originally Posted by HAVOC

I have a Motorola SBG6580 cable modem. When I get up in the morning the only light on the modem is the power light. I have to unplug it (power) and plug it back in for all the lights to show (takes a couple of seconds). I think this only happens if the computers power settings are set to sleep. I'm going to disable sleep and see what it does tomorrow. Running Windows 7 64 bit.

I cannot log into the modem with
I cannot access the internet either.

Here are the errors:
SYNC Timing Synchronization failure
No UCDs Received
Lost MDD Timeout
MDD message timeout
No Ranging Response received - T3 time-out

(I bought the modem so Comcast is not going to replace it)

Those are all downstream errors. The modem is having severe issues overnight keeping synchronized with Comcast. It's possible you have problems in your drop line from your house group junction outside to your house, or from a substation to that junction, even.

It's also possible that someone at night in your neighborhood or complex is overloading the network with their pr0n and causing problems.

In short, all of those errors pertain to the modem not being able to communicate with the ISP for reasons OUTSIDE your home.

I would call comcast and let them know your modem is doing that every night. They won't be able to see the logs in your modem (as it's not theirs) but if you can call when the issue happens, that's your bes... Read more

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I would like to play my media through my Xbox when my computer sleeps so it saves power. In streaming options in Media Player 12 however it gives me that message. Is there anyway to change this?

A:This device can't access your media when your computer sleeps?

I believe you are talking about the wake on lan feature. Your network driver needs to support this feature for it to work correctly. So you may need to update your network driver for it to work. The first link shows you how to enable this feature. The other two talk about WOL in more detail.

Wake on LAN with Windows Vista 's/Windows 7 ’s sleep function

Wake On LAN | Windows Problem Solver

Power Management for Network Devices in Windows 7

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If I leave my computer for roughly an hour or so and come back to it and wake it up from sleep mode, it will be connected to an unidentified network and will not allow me to connect to the internet. If I restart the computer it will connect to my network just fine and I can use the internet. I have run both Norton 360 and Malwarebytes, both saying no problems. I have tried restarting the computer with the Ethernet cable disconnected and run Malwarebytes, again saying no problems. When I try to open Network and Sharing Center when it is connected to the unidentified network, it will take 5+ minutes to open, all the while Task Manager is saying it is running. After a restart and it is connected to the internet just fine, the Network and Sharing Center will open with no problems or delays. 
Any help to resolve my issue is greatly appreciated.

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Hi all,

I just finished my first build this last saturday, and everything seemed to be going fine. Until about the time windows updates started installing, including service pack 1. Now I'm getting fairly frequent crashes, that force my computer to restart, or even BSOD now. Most notably, the crashes occur around start up, right after I login to windows. The mouse pointer can still move, but it can't click on anything, and my comps busy light stays lit, forcing me to restart manually. Crashes have occured when starting StarCraft II or even starting up firefox. Please help me if you can, this is becoming a real pain in the... rear.
My Build:
ASUS sabertooth z77 MoBo
Corsair Force GT 120 SSD
8 gb (4x2) corsair low profile vengence RAM
LEPA 700W gold cert psu
Clean install of windows 7 pro on the SSD

I'm trying to attach the .dmp files but for some reason they don't show up when searching to upload them... I guess I need help posting these too...

Update: .DMP files below. I also ran the windows RAM check last night, and no issues were found.

This might work(?). Please let me know if you have any questions, I'll be checking this page as much as I can at work. (off at 6)

A:New computer, BSOD (f4), and crashes

do you have maleware bytes install I found when I had it installed before it kept freezing at start up just a suggestion im not to clever on tech side .. also im thinking it could be a graphics problem like a driver . but sure someone will help soon

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[ATTACH]Attachment 241976[/ATTACH]Hi,
for a couple of months now, my pc keeps doing all sort of different errors, being the most common one the screen going black or another color for some seconds then saying "AMD driver stopped responding and recovered". This was a bit annoying at first, but after reading around and seeing that nothing worked, I caved in and just got used to it.
Now I have a new kind of error, that makes my pc crash and gives me a blue screen. This occurs randomly, It has happened while I was not around the pc, when I was playing on it, or when I was watching a movie. I do not have a lot of computing experience, but I'll try to do what you guys suggest.
Thank you for your time

A:Computer Crashes and BSOD.

Apparently, the file i had sent was not updated, so i send the updaded file below, sorry for the inconvenience.

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My computer encounters BSOD and it will restart with errors such as IRQL_NOT_LESS_OR_EQUAL or BAD_POOL_CALLER or PAGE_FAULT_IN_NONPAGED_AREA. The occurrence of the BSOD is intermittent. It will run fine for a few days or sometimes up to a week and then I would encounter a few or sometimes several BSOD in a row and after that it will run fine for a few days or a week until the BSOD starts occurring again. This cycle keeps on repeat itself. Please help.

A:Computer crashes due to BSOD

Hello and welcome to Techspot.

Your minidumps are crashing with bugchecks of 8E/50/7F. This is a sign of faulty ram.

Go HERE and follow the instructions.

Please let us know the results.

Regards Howard :wave: :wave:

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Did you install any software or hardware after which this problem occured?

A:computer just crashes no bsod

NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

NOTE: Please provide the following information for a more detailed response: http://www.techsupportforum.com/foru...ta-452654.html

I suggest starting all troubleshooting with the following diagnostic tests (located at this link: Hardware Diagnostics ). They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:


H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
Hard Drive Diagnostics (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks

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I have been getting random restarts while playing Fallout 4. I never get restarts when playing MGSV. The event viewer reads 










[ Name]





[ Guid]







































[ SystemTime]






... Read more

A:Computer crashes with no BSOD

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
When Speccy opens you will see a screen similar to the one below.

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Please download MiniToolBox to your desktop.
Right-click on MiniToolBox.exe and select Run as Administrator.
You will see an image like the one below.

Click on the following checkboxes only:
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

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I keep getting that driver irql not less or equal error. I've uploaded the SF diagnostic file here.

Any help is MUCH appreciated. it's driving me crazy, this shouldnt happen with a new computer, sigh.

A:new computer BSOD crashes

The uploaded info is missing a couple of reports. Please rerun the reports and let them run for at least 15 minutes (or until the program says that it's done).

All of the memory dumps blame athw8x.sys - a driver component of your wireless networking device.
- download a fresh copy of the latest, Win8 compatible software/drivers for your wireless device
- uninstall the current wireless device software/drivers from your system
- install the freshly downloaded software/drivers
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

PEGAGFN.sys Wed Aug 5 01:50:46 2009 (4A791DB6)
PHotkey module developed by Pegatron
PEGAGFN.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

tosrfec.sys Tue Jul 12 07:05:25 2011 (4E1C2A75)
Toshiba Bluetooth USB Controller driver

SRTSPX64.SYS Tue Nov 15 17:30:55 2011 (4EC2E81F)
Symantec Real Time Storage Protection (PEL) x64

Should the BSOD's continue after these steps, please run Driver Verifier according to these instructions: Dr... Read more

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Hi all,

This is my first time posting, so I'll try to include all relevant information and be as detailed as possible. Please let me know if I need to include anything else.

I recently bought a Gateway SX2802-03 from J&R around two months ago. A short while after I bought it, I began to notice random BSODs.

The process would begin like this - I would typically start to notice it as I was watching a streaming video online, or if I was playing a game with audio. The audio would gradually begin to deteriorate (clicks & buzzes, here and there, graduating up to very harsh, noisy static-y sounds). My cursor would then move jerkily across the screen when I would move it with the mouse. In general, I would notice the various programs taking longer to open or do anything until my whole computer crashed.

When I called Gateway tech support, they diagnosed it as a corrupted file that needed to be fixed by re-installing windows. I did this over the weekend, and roughly two days after doing so, I had my first BSOD, the details of which were the same as the ones before the restore.

I'm including the information presented for the last BSOD (this morning), as well as the previous two dmp files. Not sure if this is relevant, but I had the first crash yesterday morning...I continued to run my computer all day, and did not experience another. This morning, I had my computer up for around an hour when I had the second crash.

My security system is PC Tools Antivirus + Spyware.

Thank... Read more

A:Various BSOD crashes on new computer

STOP 0x124 errors
This is an error that your CPU reports to Windows. They're difficult to interpret, and the results of the interpretation aren't very helpful.

Most often caused by hardware problems (bad drivers, incompatible drivers/hardware, broken hardware)

Start with this http://www.sevenforums.com/crash-loc...-what-try.html

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Hi guys,

I am new on this forum, this is my first post here. I read plenty of other threads but i can`t find the solution for the problems I have.

I am running my system with Windows 7 Home Premium 32-bit. This works fine after 3 or 4 years, but the last time it crashes every day a few times. I installed all the new necessary drivers. The last driver for my Geforce 8400M GS is released on 15-5-2012. I`ve done 2 clean installations of Windows booting it from the DVD, formatting and install it again, but no result.

Please is there anybody who wants to help me, because i am at a point now to buy a complete new laptop

A:BSOD after BSOD, computer is very unstabil and crashes randomly


I`am very thankfull if somebody wants to look at my problem!



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After maybe 10 minutes of idling my laptop will sleep and when you wake it up a blue screen comes up with random white dashes. A hard restart is required to get it back working. Windows then creates an error message that you can send to microsoft. I would like help with this problem. Thanks

A:After idle computer sleeps and blue screen upon wakeup

Please upgrade the older drivers if your can:

fffff880`04f8c000 fffff880`04ff9000 k57nd60a k57nd60a.sys Wed Oct 19 22:17:36 2011 (4E9F3060) broadcom ethernet
fffff880`03feb000 fffff880`03ff4000 excfs excfs.sys Fri Mar 30 21:53:05 2012 (4F760F21) Diskeeper
fffff880`0140c000 fffff880`014c8000 excsd excsd.sys Fri Mar 30 21:52:41 2012 (4F760F09) Diskeeper
Try running driver verifier on the non-microsoft drivers without the low resource simulation.

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