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Computer goes into sleep mode, then immediately restarts.

Q: Computer goes into sleep mode, then immediately restarts.

My computer has been little weird lately. When I'm doing almost nothing, and computer is basically under 0% stress ( reading FB for example ) it's okay, but soon as I start some program, and the computer goes under stress ( fans start to go faster ) it kind of 'freezes' for sec, then continues.

This hasn't really bothered me so much until today.

I Was playing League of Legends and the game ( match ) was loading. My fans were running very lightly, even thought it was loading ( I have putted the fan speeds to slowest from Asrock autotuner about 3 months ago, not a one problem has occurred until recently this weirdness ). Anyway the moment when the match was about to start, first my fans went crazy, then the screen went black, fans slowed down, and it said " computer going to sleep " or something. Then few seconds later it shutdown and restarted. This same thing happen'd 2-3 times in row, when I was trying to get back to the game. Now I'm here writing this and running a virus check. It seems like it doesn't crash until I open up some heavy program.

Anyways, I got some Minidumps. I'm hoping you could analyze them and check if you can find any reason for this.

My specs are in my profile.

Thanks in advance !

- BenQ

Preferred Solution: Computer goes into sleep mode, then immediately restarts.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Computer goes into sleep mode, then immediately restarts.

I can't read rar. It does sound like a overheating problem. Use a program like this.
Open Hardware Monitor - CNET Download.com

Remove the over clock and see if you still have the same problem.

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I am running Vista 64bit and every time i put my PC on sleep mode, it would turn back on automatically in a matter of seconds. How can I fix this?

A:Whenever I put computer to sleep mode, it automatically turns back on immediately


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On windows 8.1 updates up to date as of a couple of weeks ago.

Sometimes when it's time for the computer to shut down and sleep on the auto timer it clicks off and resets instead of sleeping.

Only started happening the past week or so.

Any ideas?

A:Computer restarts instead of going into sleep mode

Try Restoring to an older date, prior to this starting to happen.

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This has been happening since the last several days. I've tried system restore going back to Dec 31st and it hasn't helped the issue.

I've looked through the Advanced Power Settings options and not found something that appeared to be an issue to me. It still auto wakes up with Allow wake timers set to Disable and When sharing media under Multimedia Settings set to Allow the computer to sleep.

I also ran powercfg -lastwake in cmdafter an automatic wake up and these were the results:

A:PC wakes up immediately after going into sleep mode

type device manager, find network adapter, go to properties, and in power management uncheck "Allow this device to wake the computer"

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It's been like this since I installed Windows 7.

No device is wake armed except for the keyboard but I sure don't press anything (I'd have noticed and wouldn't be here).
When I put it to Sleep it sleeps for a second and then wakes up. If I try again, it may sleep without problems but suddenly after a while it wakes up again.

I used -lastwake and -devicequery wake_armed, "unarmed" everything and now it's like this ...

I don't know what's this fixed feature but I don't press ANYTHING. Any suggestions are welcome.

PS: The laptop is Asus x51lr.

A:My laptop wakes immediately after I put it to Sleep mode

This might be a 3rd party that is set to update itself in automatic mode, so it triggers when it wants.

Can be also Windows Media Center, but hopefully there's a fix for that: HERE

That might Temporarily or check again your Power Plan Settings in the Control Panel.

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Hi! I recently went into sleep mode and when I wake up my computer, BSOD appears. I tried using the
sfc /scannow multiple times. The result is "Windows Resource Protection found corrupt files but was unable to fix some of them. Also, I tried doing a disk check on my SSD, and posted a error log from it. Any suggestions would help a lot!

A:BSOD immediately after waking from sleep mode, error 1000007e

I see this thread is marked as solved.

If you need any further help on this issue, unmark it and follow the Blue Screen of Death (BSOD) Posting Instructions.

Attach the data with your reply post only, dont make another new thread.

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Hi there, I've recently run into some trouble with my Dell Inspiron 1520 laptop. Have of a few days ago I noticed that once I started up the computer and the Windows XP start-up screen appears the laptop resets itself.
I figured it must be a virus and then tried booting into safe-mode and after the boot screen appeared for safe-mode, the laptop restarted again. I also notice is a blue screen with an error message but it comes up and goes away in less than a blink before it restarts completely. I can barely amke anything out before the restart.  
Any help with this would be greatly appreciated. Thanks in advanced for any post.

A:Computer Restarts Immediately after Start-Up

I'll report this topic to appropriate helpers.
Hold on...

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I'm having the wonderful BSOD problem. Computer was up and running fine for about 6months now - And randomly, just yesterday - had a BSOD. The error blinked for about one second and disappeared. I don't have my computer to automatically reset on errrors, but I can never seem to catch it before it disappears and restarts.

Anyhow. In the event viewer - The error reads.

Error code 0000009c, parameter1 00000000, parameter2 b8344050, parameter3 b2000000, parameter4 1040080f.


I can't seem to find much on it. Up to this point, I've updated my Video Card drivers, Taken my sound card out, Swapped Ram (removed 1 stick, then the next) .. I keep getting the error. Computer runs 100% fine in Safe Mode, though .. Can it be a hardware problem? Software? Drivers? Why would these errors start after so long. Nothing on the computer changed.

A:BSOD: Computer immediately restarts.

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Every time i turn on my computer within 10 seconds it restarts and repeats the process. A box prompts up with an error report saying:

System has recovered from a serious error. I view the technical information it says:


I click do not send two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp

A:Computer starts up then restarts (Safe mode freezes)Every time i turn on my computer within 10 seconds it restarts and repeats...

Have you tried the Lask Known Good Configuration option?

I think it might be a Mozillla issue (damaged), calling for the uninstall/reinstall routine.


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Ever time I try to connect to WiFi? It immediately says... your pc ran into a problem and needs to restart we're just collecting some info and then we'll restart for you. HELP!!

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This happens spasmodically, but seeemingly more often. Could it be a sign that something (PSU?) in ny approaching 5 y.o. system is giving up. Or may be the cause is different.

Your thoughts please!

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Occasionally during Sleep Mode, the laptop restarts for unknown reasons. But I just noticed that it has restarted when I log in.I'm not sure whether this is caused by background updates of Windows 10, because I don't see a screen with updating or anything. AFAIK, the random restarts happened when the laptop ran on battery mode, but maybe that happens by accident.I already configured in Energy Manager that the hard disk never gets turned off, but that apparently doesn't work. What suggestions do you have to solve this random restart issue, without disabling sleep mode after X minutes?

A:Yoga 910 sometimes restarts during sleep mode

Windows will not update while in sleep mode, since your system is effectively turned off, so that is not the issue. Normally when you system is in sleep mode for a while, it eventually goes into hibernation (writes the data from memory to the hard drive) and shuts off.   This is to preserve the battery, and to prevent data loss should the battery die. The data is written to a hidden file on the root of the C:\ drive called hiberfil.sys, which is usually pretty large, about 6GB or so, and sometimes that file gets corrupted, and cannot be read when you try to resume, and thus the laptop reboot since it has no saved state from which to resume.     To fix that problem, you need to disable hibernation, and then re-enable it by following the steps below.. Disable/re-enable hibernationRight Click on Start and select Command Prompt (Admin)In the Command Prompt (Admin) window, type:  powercfg.exe /h offIt will take a minute or so for the command prompt to return as it deletes the existing hiberfil.sys fileOnce the prompt returns, type: powercfg.exe /h onThe prompt should almost immediately return, and the new hiberfil.sys file has been created.Close the Command Prompt (Admin) window Hope that helps. Cheers,

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I have a Surface Pro 3 running W8.1 with all updates installed. When I wake the computer from sleep mode, all my open programs are closed and the computer has restarted. In looking at system event logs it indicates that a Kernel-Power issue occurred and the system has restarted. I know of two others in my office that have similar problems. Thanks for you help.

A:SP3 Restarts randomly when in sleep mode.

What do you have in common with the other 2 systems? I'd especially look at wifi enabled programs.

Looks to me like a networking problem, most likely with something related to the wifi.
Please run Driver Verifier according to these instructions: Driver Verifier Settings
I suspect that something is interfering with the wifi, but it hasn't left any traces in the memory dumps.

Be sure that you have ALL available Windows Updates for this system.

The following is for informational purposes only.

**************************Wed Mar 18 14:00:15.208 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031815-7375-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
System Uptime:0 days 2:55:00.802
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :pci.sys
BugCheck 9F, {3, ffffe00101f9b060, fffff80218221960, ffffe001019ae270}
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00101f9b060, Physical Device Object of the stack
Arg3: fffff80218221960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe001019ae270, The blocked IRP
FAILURE_BUCKET_ID: 0x9F_3_wificlass_IMAGE_pci.sys
CPUID: ... Read more

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hi, since a few days ago i have this weird problem, my latpop Y50-70 restarts everytime it enters sleep mode and I want to wake it up.I have windows 10 installed and I've uptated all the drivers.any solutions?

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Hello all,

I would just like to start off by saying that this is my first post. So, thank you in advance for taking the time to read this.

As the title suggests, I am having issues waking my computer. I have read through numerous threads with this same problem, but none of them seem to be having the same issues as I'm having.

Upon trying to wake my computer from sleep mode (forced sleep mode), it will either freeze and has to be reset or it has already reset itself and is sitting on the start up screen where it says something like, "Continue with previous Windows session," or "Reset and start a new Windows session."

If I choose "Continue with Previous Session" it says, "Loading Windows," but before it gets to the username welcome screen it freezes and has a blinking hyphen in the top left corner of the screen. When this happens I need to reset my computer yet again and choose the "Reset and start a new session" option.

Any ideas what might be happening? I have updated my drivers and checked my ram with Windows Memory Utility.

Oh, and just today I was testing Sleep Mode. I put the monitor to sleep but couldn't wake it back up either. I could hear the computer running but the display would not turn on. So yet again, I had to reset the computer. Not sure if this was a coincidence or if it is related (which I'm thinking it is).

Now just some FYI's:

I can only use forced sleep mode because from day 1 of building t... Read more

A:Windows 7 Restarts from Forced Sleep Mode

Do you still need assistance with this issue?

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After a recent clean install on a new SSD connected with ESATA rear port(and powered by a usb adapter),
ive been having this problem.

I'm running Windows 7 64 bit Professional w/ SP1
Keep in mind this computer has no internet so the only update ive installed was SP1 standalone installer. No updates past SP1....I've looked into the hotfixes and none of them seem like they would fix this specific problem.....

I leave the computer overnight

I hit the mouse or keyboard to wake the pc up.

Everything seems normal, The login screen comes up and it says locked. I type password.

As soon as i click to open a program or anything. Windows freezes and Restarts within 10 seconds. ( restart cycle, 1. Bios Splash screen 2. esata connected drives are shown 3.Resuming Windows 4. Login screen - locked)

I've noticed that instead of "Starting Windows" is says "Resuming Windows" while it restarts.

I've tested to see if a document stays open after restart and it does. So realistically the sleep is working.

It's not a major problem. It's just been annoying me for awhile. My old install did not restart itself after resuming from sleep.

I can say one thing, it's not the bios ( i did some research on the settings)
The bios is set to S3 (suspend -to - ram)
Power Settings are
Allow hybrid sleep (on)
usb selective suspend (enabled)
hibernate (off)
turn off hard disk after (20 mins)
require a password on wakeup (yes)
allow wake timers (enabled)
put the computer to sleep ... Read more

A:Windows 7 64 bit restarts after resuming from sleep mode

Very odd. Do the event logs reveal anything?

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When I place the laptop in sleep mode (regardless of method of doing so), it restarts after coming out from sleep mode. Any sugestions for how to correct this would be appreciated.

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The BSOD occurs after/while waking the computer from sleep.

I like to fall asleep to a movie or show, so I have a program called sleep# which will immediately put the computer to sleep once the media player has stopped playing.

Sleep#: Save Power. No More Noise! | Free Audio & Video software downloads at SourceForge.net

I have had the program for sometime and it has operated without issue for several months, at least.

Thank you for your time and effort.
If you need more information, please don't hesitate to ask.

A:BSOD - Immediately after waking computer from sleep

Please test RAM.

Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Usra\Downloads\SF_15-04-2014\032614-12386-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`0341c000 PsLoadedModuleList = 0xfffff800`0365f6d0
Debug session time: Thu Mar 27 02:57:13.748 2014 (UTC + 6:00)
System Uptime: 4 days 15:50:19.684
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !anal... Read more

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This problem has started recently. Moreover, new software and drivers have not been installed. When I put my computer into sleep mode, it immediately restarts itself, and when it restarts, it produces the ?Windows Did Not Shut Down Properly? error.

Thanks in advance!

A:Computer immediately starts when entering sleep.

Try to updating the drive for your motherboard. It also might be a problem with Windows 7 that might fix it when it is re-installed.

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Whenever I put the screen down for the night, or after classes, when I open it up again, it informs me of an automatic restart due to a problem it has encountered with files in the Minidump folder and a Local sysdata.xml file. I have attached the file.

A:BSOD after sleep mode. Constant restarts after hibernate.

Please check to ensure that you have ALL available Windows Updates. It may take several trips to get them all.

Please uninstall the MotionInJoy program and physically remove the controller from your system (it's blamed in 2 of the memory dumps).
The xusb21.sys driver that dates from 2009 is known to cause BSOD's in some Windows systems. Unfortunately, there is no update available for this driver - so the only "solution" is to get another later-model controller (with the xusb22.sys driver).

Please uninstall the Paragon Software Group Apple Partition Map Driver as it is blamed in 2 of the memory dumps.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

The following is for informational purposes only.

**************************Tue May 13 02:46:54.447 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051314-14406-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
System Uptime:0 days 7:23:45.189
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :ntkrnlmp.exe ( nt!KiSwapContext+76 )
BugCheck 9F, {4, 12c, fffffa8010d554c0, fffff880009f4810}
Arg1: 0000000000000004, The power transition timed out waiting... Read more

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After restarting, or after awakening from sleep mode, the M90n-1 is extremely slow, even in basic operations like using Windows Explorer to list files, or in loading websites in any browser. The problem does not occur if the PC is shut down and then turned back on. This was the issue immediately after receiving the computer, before any additional software was installed. Vantage, System Update and the Lenovo online support scan all show that no drivers are waiting to be installed. Has anyone else had this problem?

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After upgrading from windows 8 to windows 10, the laptop wont wake up correctly and just restart.

I have an Asus Q551LN

* Upgraded the latest drivers of everything, including the intel hd graphics, the same with the nvidia integrated ones and then downgraded.
* I did a clean install of my OS.
* Checked and settled many options in the power management, recommended from other users/forums/etc.
* Disabled and Enabled again the Intel Management Engine
* Flashed new BIOS firmware.

Nothing worked for me.

If someone can help me clarify the problem, I would be very grateful.

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Hello this is my first post and I'll try to describe the issue best I can

Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: CORSAIR VENGANCE 2X 2gig 1600mhz ddr3 2 X 4gig 1600mhz ddr3 1.50v = 12gig of Ram
Video Card: Powercolor Radeon HD6950
Operating System: Windows 7 Ultimate 64-bit
Motherboard: Asus P8P67 R3 Socket 1155 USB 3.0 Bluetooth 8 Channel Audio ATX Motherboard
Power : Antec TruePower New 650W Modular PSU
The Issue started to happen after adding more Ram (extra 8 gig of ram on top of 4) and Replacing Fried GPU (ASUS HD 6850 )
all at the same Time)
so what happens? when I turn on the PC it switches off after 3 seconds (blank screen) I repeat the process 1-3 times (for some reason its random. Rarely it switches on straight away)
like 1 in 10 I'll get message that that over clocking failed on top of that (everything is on stock settings) mostly after sleep mode

after all of that to proceeds to boot and everything works fine. it does not stop me in normally using the machine but its definitely annoying and I would like to fix it since I'm not planing on reinstalling system from scratch anytime soon

A:Solved: constant restarts reqired after sleep mode

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Hello and sorry for the intrusion or any inconvenience.

I am running a "Windows XP home edition version 2002" Intel(R) Pentium(R) 4CPU 2.80GHz, 2.00GB of RAM

The problem persists after a while on the computer. My computer restarts, and/or freezes and sometimes when I try to restart my computer screen acts as if it is in sleep mode and never turns on, only after a while that I have my computer off does it start normally. Only recently have I had this problem where my anti-virus doesn't want to start up. Also when I tried to run a "GMER Rootkit Scan" my computer automatically restarted itself, so I can't do one.

I have a windows XP installation disk, would you recommend me to send my computer to a fix shop?


DDS (Ver_09-12-01.01) - NTFSx86
Run by Brian at 11:46:39.64 on Tue 01/19/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.829 [GMT -8:00]

AV: PC Tools AntiVirus *On-access scanning enabled* (Updated) {832E7172-E406-4bb2-8B19-6D29F2C93A98}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spool... Read more

A:Windows XP (restarts,freezes, screen in sleep mode)


Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.
When finished, it ... Read more

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I have WinXP and my computer restarts or enters sleep mode (if sleep mode: computer can not be 'woken' from sleep) with out warning every 15 mins.

Also when it restarts it comes up with 'Windows Has Recovered from a serious error' with some files that are effected...

I have been told it could be the RAM...

Any Help?

A:XP - Windows restarts or enters sleep mode without warning

Hello Adam. It appears to be a Power Management issue in Windows XP. In that case, you might find the following article useful.

Configure Windows XP power management

Hope that helps.

-- Goku

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Hello All,  I really hope someone can help me with my issue as i have tried calling HP support but i keep getting bounced around which is really disgusting. I have an Elitebook 9480m which i recently purchased. I noticed when i put the laptop to sleep it works fine BUT when i try to wake it up, it automatically reboots which is annoying. I need help on this.  Thanks 

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Using windows 7 ultimate 64 bit

What is causing this?

A:After putting computer to sleep, it immediately turns on straight after

What is the model# of your PC? Is it an OEM build or custom build? Need the specs of your PC before we can deduce anything.

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Hi! I am new to the forum but I hope that you will help me with my BSOD problem.
Last week I got the first BSOD when I was working and testing VB/macros in Excel, and the laptop (Asus U46S SSD) restarted itself afterwards. The same thing happened this week, but now as it was when coming out of sleep mode the bluescreen came.
From the instructions on how to post the BSOD threads, these are the info files:
Attachment 230449
I apologize that the text in the files are in Norwegian, but I did not manage to change the installed OS language.

Thank you for this lifesaving forum.
Best regards,

A:BSOD d1 when coming out of sleep mode, + possibl excel. Lapt restarts.

Welcome aboard, Vega.

► Your webcam is somehow behind the crashes.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff8800ac0cf2c, 2, 8, fffff8800ac0cf2c}

Probably caused by : usbvideo.sys ( usbvideo+4f2c )

Followup: MachineOwner
You may either use any third party program to run the cam, or How to Reinstall Usbvideo.Sys | eHow.com is some instructions to reinstall it.

► Another thing is your nvidia display driver.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8009874a20, fffff8000454b4d8, fffffa8007685cf0}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error... Read more

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Hi All,  I bought my 11e 3rd Gen just today. I really like it so far, except, I don't seem to be able to utilize the tablet mode. Every time I fold the screen back, it will enter tablet mode as per usual, but then once the screen actually touches the bottom of the laptop, completely folded back, it turns off and enters tablet mode. It's almost as if the sensor thinks the screen is folded shut completely and the laptop enters sleep mode.  Any ideas on what may ber happeneing? Thanks in advance. 

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I like to put my computer on sleep so I can just come back to where I left it, but the past few days when I put it on sleep the screen would just go black like it was asleep, but the computer was still on and running like I didn't put it in sleep. Then when I move the mouse to come out of sleep it says "locking computer" and goes to my password screen (which is what it should do before going to sleep). I don't think its in the power settings because I've checked there and played around with the settings (I'm not technically challenged so I don't think it's something that simple lol).

Also, my touchpad scroll feature does not work (and has not worked for quite some time). It comes back when I turn the computer off and on again, but I only do that a few times a week. I've tried reinstalling the touchpad firmware so that isn't the problem.

I have a Toshiba Satellite A215.

A:Computer Doesn't Sleep When In Sleep Mode

Back when I had that problem with my Toshibia Satellite, I had to turn off the Awake on LAN in the bios, because when the network is present it will want to wake up.. Just something to try, im sure other people will have other ideas, and hope one of them will do the trick :)

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Everytime I put my computer to sleep or hibernate and wake it up, the computer restarts. How can I figure out which driver is causing this?

A:Computer Restarts on Sleep/Hibernate

Hi Shrutishah Welcome to SF,

One way to find is to check the Event viewer
Start > Eventvwr > Application
Check for Errors

Hope that helps

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My computer recently just stopped waking up from sleep/hibernate and restarts the computer. I have tried these things (in this order). I don't want to clean install all over again unless I have to and I really want to know what is causing the problem.

Updated video drivers and tried disabling a few USB options (allowing system to sleep). It seems like the problem started a couple of weeks after I upgraded the video drivers using microsoft update. Intel has it's own driver update utility, but everytime I ran it the utility gave me two choices, neither of which worked. ("Not compatible with your PC). It's very frustrating.
The BIOS is up to date (99% sure). Version 212. Unless they updated the BIOS without changing the number. I updated the BIOS shortly after Windows 10 came out, from the ASUS site.
I have tried a upgrade Win 10 repair install.
Refreshed the PC (keeping files).

I ran virus and malware scans in both normal and safe-mode, nothing found.

EVENT LOG BELOW ​Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/3/2016 9:56:37 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
Computer: Laptop-Andy
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/eve... Read more

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Attached is my BSOD zip file. I have an ASUS S400CA laptop and have no idea what the problem is. Please let me know if you need any other details. Thanks in advance for your help!

A:BSOD After Sleep - Computer Restarts

The WER section of MSINFO32 shows crashes due to wireless drivers.

Please visit Windows Update and get ALL available updates. In particular, your secdrv.sys driver dates from 2006 - and my Win8 system has the 2012 version of this driver.

- download a fresh copy of the latest Atheros wireless drivers for your system
- uninstall the current Atheros wireless drivers
- install the freshly downloaded drivers
- monitor for further BSOD's

AiCharger.sys dates from Thu Sep 22 22:04:40 2011 - please uninstall the Asus AICharger software, it is known to cause BSOD's in some Windows systems.

ASMMAP64.sys dates from Thu Jul 02 05:13:26 2009 - This is the ATK Hotkey ATK0101 ACPI UTILITY. Please update it to the latest Win8 compatible version.

atkwmiacpi64.sys dates from Tue Sep 06 21:44:52 2011 - This is the ATK WMIACPI Utility. Please update it to the latest Win8 compatible version.

Loading Dump File [C:\Users\Owner\Downloads\060213-21937-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols;srv*c:\SymcachePublic*http://ctxsym.citrix.com/symbolsad/symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
Machine Name:
Kernel base = 0xfffff801`2227a000 PsLoadedModuleList = 0xfffff801`22546a20
Debug session time: Sun Jun 2 ... Read more

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My computer freezing, restarting, and crashing when i hit sleep.  
I am not sure what is causing it, I have run memtest86 and hard drive tests but it doesn't give me errors when running tests. I've also run malwarebytes, windows defender, reg clean, super anti spyware on it.
I had Windows 7 originally, no issues.  I reinstalled to Windows 8 (clean install) and had no issues for a while then for the last year or so I've had issues.  So when 8.1 came out I did another clean install to hopefully fix things but no luck.  It seems to be happening more frequently.  I am open to running other tests to figure out what is up. Windows 8.1, after a clean install, crashed about an hour or two into using it, but after I did all the updates and installed office etc.   I've updated drivers where I can easily find updates / used Windows update.
Any help is appreciated! and thank you in advance for any time you put in to helping me!
Here is my Speccy 
MiniToolBox by Farbar  Version: 30-11-2014
Ran by Ed (administrator) on 30-11-2014 at 21:45:01
Running from "C:\Users\Ed\Downloads"
Microsoft Windows 8.1 Pro  (X64)
Boot Mode: Normal
========================= Event log errors: ===============================
Application errors:
Error: (11... Read more

A:Computer freezes, restarts, crashes on sleep

I'm not a log guy, but some things you might check - CPU temperature and general heat of your system, making sure it's not getting too hot and crashing. It can give you weird/strange errors. The kind of problems you're seeing on a clean install suggest a hardware failure/problem of some kind. If you do a completely clean install and it's still freezing up even with no new programs installed - all I can think of would be to update all motherboard drivers, bios and get all windows updates installed. Anyway, I'll let the log guys dig into that LOL. Just some places to start. Also - Power supply could be faulty or under powered.Merged posts - Hamluis. also i forgot to mention that when i got to my computer's properties it says both the processor and installed memory are not available.

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Fairly recent build, been on the EVGA forums, MB has the latest BIOS (previous versions do the same thing).

Is there a way to find out what on my network keeps my computer from staying shut off? Is there a setting I need to change some where? I have everything set to default presently so I can start from square one in diagnosing this problem.

A:Computer restarts when I click shutdown and won't sleep.

I did disable WOL for my i217 port from within the BIOS, but I'd still like to know what the issue is.

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guys, my new toshiba notebook restarts by itself immediately after i put the system into either standby or hibernation. any idea?

A:Restarts By Itself Immediately After ......

Try updating the video drivers from the Toshiba website.

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Our computer restarts when exiting sleep mode. Upon restart there are static white lines flashing on the screen and I get the Windows Error Recovery screen where it says windows failed to start. I can launch startup repair or start windows normally. A week or so ago we had this same error screen pop up but I chose Start Windows Normally and it seemed to boot fine. Now when choosing to start windows normally, I either get a blank black screen with these lines flashing or it comes back to the same Windows Error Recovery screen with the flashing lines still there. For a long time now the computer would start to buzz once in awhile, only for a bit. Right now it has that louder than normal buzz and it is steady.

It is a Dell Inspiron AMD system running Windows Vista Home Basic. I do have the Operating System "reinstallation" DVD. Any help would be greatly appreciated.

An update, I just tried to start it up normally once more and it got to desktop this time but now there are 16 vertical lines and other horizontal lines kind of flashing on the screen. The loud buzzing is there too.

A:[SOLVED] Computer restarts when exiting sleep, white lines on screen.

Hi it may be a issue with your graphics if you hook it up to a external monitor does it do the same

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Nothing was downloaded new. My daughter's laptop got the dreaded Red X, she clicked and it rebooted. Now it does a restart every time it is turned on, even if I start it in Safe Mode it restarts back to regular mode. We also are getting a message about vexg6ame.exe. It is giving us less that 60 seconds which is not enough time to run anything or download. Help!!

A:Computer restarts, even in Safe Mode!

Hi, Welcome to TSG!!
Go to start, run and type in shutdown -a then press the enter key

Double-click on Killbox.exe to run it.
Put a tick by Delete on Reboot.
In the "Full Path of File to Delete" box, copy and paste the following:


Click on the button that has the red circle with the X in the middle after you enter the file name.
It will ask for confimation to delete the file.
Click Yes.
It will ask if you want to reboot now,
Click Yes.

Note: It is possible that Killbox will tell you that the file does not exist.

If your computer does not restart automatically then please restart it manually.
If you get an error message "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.
Click here to download HJTsetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select A... Read more

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Hello my computer keeps restarting when on normal mode, when it is on safe mode everything looks ok yet

A:computer restarts when on normal mode

Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\YUSSI\Downloads\Compressed\USER-PC-Κυρ_12_04_2015_123507,58\041215-16177-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18741.amd64fre.win7sp1_gdr.150202-1526
Machine Name:
Kernel base = 0xfffff800`03016000 PsLoadedModuleList = 0xfffff800`0325a890
Debug session time: Sun Apr 12 17:00:18.833 2015 (UTC + 6:00)
System Uptime: 0 days 0:00:07.895
Loading Kernel Symbols

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
* ... Read more

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As the title suggests this keeps happening

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I've got exactly the same problem as my Dell XPS 13 previsouly with my new Dell T20, firmware A11, Proxmox OS.
I've tried multiple solution given by various community (Dell, Ubuntu, Arch...):

set acpi=force or acpi=noirq : NOT WORK
install laptop-mode-tools: NOT WORK
set SATA to Off -> ATA -> AHCI -> RAID: NOT WORK
unpugg every USB device: NOT WORK
set Power State to Disable / Only S5 / Only S4-S5: NOT WORK

As I manage my serve remotely, it is a serious issue for me, and as I see, Dell is not very carefull/serious with this kind of options.
Does anybody has another solution ? Maybe Dell will finally handle this feature correctly... 

A:dell T20 immediately restarts after shut down

Try disconnecting the network.
Run this commands in an administrative command prompt right after it wakes back up.
powercfg -requests
powercfg -lastwake

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i have exaclty the same problem as this thread:
My XPS 13 is a 9350 bought with ubuntu a month ago. The issue appears with Ubuntu or Debian on the new BIOS version1.4.10. 
I've tried to reinstall the BIOS but it wont fixe the bug.
Does anyone have a better solution ?Thanks

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Yesterday morning I discovered my laptop (Toshiba Satellite C55-B5201) had not shut down after I instructed it to.  I assumed I had not remembered to shut it down, but this morning I opened the lid to find that the computer was not shut down.  I shut down the computer again and it restarted within 30 seconds.  This is my new reality.  My laptop will not stay shut down.
I looked up the problem and tried a couple of solutions through the power options screen but since I am not a computer expert I declined to try the solution involving misconfig which I found, without talking to some experts.
For security I use Panda Security Pro and Win Patrol.  A few weeks ago I also noticed my battery indicator, when laptop is plugged in, shows 80% available battery power and not charging.  This also is different, but I thought, perhaps my battery was starting to wear out, even though at its age this should not be a problem.  My power setting is on "balanced" at the default settings.
Any help is welcome.  Thank you.

A:Windows 8.1 shuts down and immediately restarts

Hi paw51 Try to do the following:Right-click on the Windows logo in the bottom-left corner and select System;From there, click on Advanced System Settings in the left pane of the System window;Click on the 3rd Settings... button, the one under Startup and Recovery;From there, make sure that Automatically Restart is unchecked under System Failure;Restart your computer and let me know if the issue is still there.

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Hi all, new to these forums and desperate for help. I'm kind of a computer newbie so I'll try my hardest to describe my current situation.

My computer is around 3 yrs, a Duron if I'm not wrong. Lately its been giving me problems, but currently it automatically restarts after the Windows loading page. Safe mode is inaccessible, it restarts after all the scripts load. I have no idea how to proceed from here.

A couple of days before the exact same thing happened, until I reformatted the main drive. However, whenever I try to reformat it gives me blue screen errors and it was by a stroke of luck and 3 days of trying that I managed to get it up. I have not reformatted currently, and am currently asking for advice here.

Addition information, I DO NOT have the windows auto restore disk or anything, I'm using a burnt copy of my cousin's with my own authentication key. I have no idea what my RAM is.

Suggestions on how to proceed from here anyone?

A:Windows restarts immediately after it loads.

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Hey,I bought my new dell xps 13 a month ago at Microsoft store online, and got it with Windows 10.From the first moment, the laptop won't shutdown. If I try to shut it down, it shuts down and a millisecond after it already restarts.I've checked the different devices (USB,tuchped etc.) to see that the power management options does not allow them to turn on the computer, and also checked for integrity discrepancies and found none.What could it be?Thanks

A:dell xps 13 immediately restarts after shut down

This has been a know problem for a while.. Don't know if it is connected to W10 or Dell...
Temp solution: Hold down the power button until the computer completely shuts off. Wait 1 min and then turn it on again (important to wait at least 1 min).
Long term solution (!) is to turn of hibernation which is done in advance settings for your power plan. The standard is "180 min", set this to 0.

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For the past week my computer has been acting odd. Here is what happens

1. Sometimes when i turn on the CPU, the light will either turn blue, flash blue, or wont be on at all. When this happens ( no matter what the light does ), I can hear the fans/drives, and my monitor goes on, but there is nothing on the screen. I usually fix this by turning off my power strip, and then turning it back on or hold the power button on my CPU.

2. When i reboot, my computer doesn't fully shut down. Windows Logs off, and I am left with a blank monitor, with my CPU still on ( if I just turnoff the power button and then back on it stays the same, CPU on, nothing on screen.

3. When my computer goes into sleep mode, pressing keys/moving or clicking the mouse doesn't "wake it up".

I am using Windows XP Media Center SP2

Can someone help me?

A:Computer Help Needed My Computer Won't Fully Reboot/ Leave Sleep Mode

Lets see, off the top of my head...
Does the computer ever lock up when copying large files?
When trying to turn on the computer, does it some times turn off almost as soon as you attempt to turn it on?
Do you ever hear any odd ticking sounds when booting up?

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