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K450e Hard Drive and Motherboard Replaced, Recover...

Q: K450e Hard Drive and Motherboard Replaced, Recover...

A routine hardware scan found errors in the hard drive and the motherboard, so I contacted Lenovo support. They had a technician come to my house and replace the parts, then started the recovery DVDs to get the system running again. However it failed to install! He called Lenovo service and tried several things to get it installed, to no avail. They sent me a new set of six recovery discs, but these have now also failed. I contacted support again and they tried to help me through several boot options to get it to work, but nothing has worked. They have "escalated my case to the Customer Relations Office" so they can resolve my issue, but I am now worried that this is going to drag on for a very long time. Does anyone else have suggestions about how to resolve this issue? Could my upgrade to Windows 10 be complicating this?

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Preferred Solution: K450e Hard Drive and Motherboard Replaced, Recover...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I  replaced the hard drive in my HP G61 laptop. I have no recovery discs. Suggestions?

A:I replaced hard drive in my HP G61 laptop. I have no recover...

Hi, I don't know its model/product therefore won't be able to help much. But normally (a) Do a factory settings: Since you don't have media, you can order from HP, Please use the following instructions       http://support.hp.com/au-en/document/bph07143 (b) Do a clean install: For Windows 7: You can use the product key from a ticker on your machine (bottom or inside battery chamber) to download and re-install.For Windows 8, 8.1 and 10: You can down load ISO file from Microsoft and install, skip the key during installation process and it will re-activate for you when online. Regards.     

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Good Evening, I have a Dell Inspiron 15r 5520 intel core i5 6GB Memory originally with a built in Microsoft Windows 8.

Purchased in 2012
It has since been updated to Windows 8.1 and Windows 10. 
I upgraded to Windows 10 as soon as I found out Windows 10 was free for people who had Windows 8
Windows 10 was working fine until July and then that's when the Motherboard 'gave out'
I tested it and it said the Motherboard is fine it's just the HDD.
Well the Hard Drive and Motherboard overheated and both died.

I have replaced a Heat Sink AND Fan to attempt to save it (Yes, I used a rice size amount of Thermal Paste to reinstall)
So now I purchased a New 1TB (1000GB) 8MB Cache 5400RPM SATA 2.5" 9.5mm Notebook Hard Drive and that was fine.
I also purchased a replacement Motherboard for my Laptop, which came with no Software, leading me to purchase Microsoft Windows 10 Pro.
I have had trouble downloading the Windows 10 pro, as it would turn off during download and refuse to actually go on and give me the proper download for a while.
After 2 days of trying, I finally realized I had to remove the CD once it was installed, and Windows 10 Pro was installed on my computer. After a few downloads, Skype, Google Hangouts and Roblox(Online game) to be exact, the motherboard fried out.
I recently got a Motherboard on ebay from China and now I am trying a USA seller instead.

Is Windows 10 Pro frying my Laptop? I know I cannot download devices from Dell any l... Read more

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Lenovo laptop G580I have created a Windows 10 recovery onto to a USB stick.I have replaced my faulty hard drive, but now I can't recover windows to the replacment hard drive.When starting up with the new hard drive installed I get the blue screen with "Choose Language Option"After choosing language I get the Troubleshoot or Turn off  optionWhen choosing the Troubleshoot option, I only get the optionsSystem Restore - use a restore point recorded on your PC to restore WindowsSystem Image Recovery - recover Windows using a specific system image fileI am not seeing the option Recover from a Drive, which should be there, I believe, from various Internet messages and posts I've seen Can anyone hlep please to get my laptop back up and running Windows 10 ? Geoff

A:Can't recover Windows 10 on to replaced hard disk

If you are not getting the Recover from Drive option, you must have missed selecting the option to "Backup system files to the recovery drive" when creating the Recovery drive, so you will have to download and create Windows 10 Installation Media to reinstall Windows 10 to you laptop.     Download Windows 10https://www.microsoft.com/en-us/software-download/windows10 When you get to the point where it asks for a Product Key, select the to skip  (or I do not have a key) option and Windows will automatically activate upon completion of the installation.  Unfortunately you will be starting clean, so any data will have to be restored from backup, and applications will have to be reinstalled.  FYI, If you do no have your data backed up, with luck you may still be able to recover it from the old drive if it just failed to boot from the drive, by mounting the drive into an external 2.5 inch USB enclosure, and copying off the the c:\users\<username> folders to your new HD.  Cheers, 

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We use the K450e over remote desktop with often 5 users on it at a time.  It does well and is mostly stock, including 16GB RAM, i7-4790, and the 8GB+2TB harddrive.  I'd like to upgrade the harddrive, either to a RAID0 (mirror) configuration, using the second spot with an additional 2TB drive, or just get a replacement SSD for the original hybrid drive.   This is mainly to improve general performance and disk access when multiple people are on.  Does anyone have any real-world experience?  Any suggestions on SSD specs to seek out? Thank you. 

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Hello all,
This is a really new system that has been put together in the last month. However, when I run a nvidia stability test or copy large amounts of data from and to the network it will restart. It doesn't seem to blue screen and "Automatically Restart" is turned off in "Startup and Recovery", so I'm thinking it might be hardware.
Before it never seemed to leave a minidump, however this last time it has.
I've sent the board back to DFI. They said they flashed the BIOS and sent it back. My experience with DFI didn't leave me really confident however. So it still may or may not be the motherboard. I've checked the temps and they seem to be staying cool. I'm leaning towards it possibly being video card drivers (which I've cleaned off and reinstalled), the video card itself or memory. I have run memory test which don't come up with a problem. As well, there is no overclocking involved.

Any help would be great and very much appreciated.

Machine info:
Intel Core 2 Quad Q6700, LGA775
DFI LanParty LT P35 Series
4 GB Patriot PC-8500 memory (1066MHz)
XFX GeForce 8600 GT 256 MB
750 GB Seagate SATA HD
OCZ 900W power supply

Win XP Pro SP3

Error Code

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 6/11/2008
Time: 5:37:08 PM
User: N/A
Error code 1000007f, parameter1 00000008, parameter2 bab38d70, parameter3 0000000... Read more

A:System hard restarts, have replaced motherboard

Have you worked with the memory timings or voltages? You might raise the memory voltage just a bit and see if the system stablizes. The minidump points to a general Windows instability

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Hi! My sister's PC went dead and technician said the motherboard had to be replaced. When she got back the PC, the hard disk had been modified -- she didnt have all of her applications and her documents and personal stuff were in a new folder with her name. I wonder if if is necessary to install a new HD when the MB is replaced. Wouldn't the previous hard drive work with a new board? Thank you for your help.

A:Solved: Replaced motherboard -- hard disk changed

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Hello, I just got a new Dell Dimension E521 with Vista as the operating system. Vista Stinks! For most programs, including video and audio from XP Service Pack 2 Vista doesn't recognize drivers that were fine with XP Service Pack 2.
Even Sonic and Roxio, which are installed on the damn thing give these same problems.

My internet connection is also no better at all and was outright disabled with a message "something has caused Microsoft Internet to stop working" after I tried
to install basic version of Zone Alarm.
Then on reboot it says "unauthorized change made to your license, you must verify your software online". This message come up before the desktop appears and this screen is frozen whether you choose the "verify" or "cancel" option.

Couldn't shut down by any means either, including Control Alt Delete, it wouldn't bring up that window. Had to literally pull the plug and reboot into Safe Mode where I uninstalled Zone Alarm and a couple of other functions that worked perfectly in XP2.

Then I was able to re-boot normally, the message did not come up again.

I hate Vista. Not interested in any "fixes", not worth the trouble. The only fix for Vista is a sledgehammer to the drive!

My hope is this: can I get the hard drive removed and replace it with a clean hard drive that has XP sp2 on it, or am I stuck with this P.O.S. Operating System?

The computer in question is a brand new Dell Dimension E521, 2.0 GH... Read more

A:Solved: Can Dell hard drive with Vista be replaced with Hard Drive XP?

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I did this on a Compaq Presario c500 and now i have no audio coming over my laptop. HELP!

A:Windows Vista Hard Drive replaced with XP Hard Drive. No audio.

You need to install the proper drivers for your hardware. All of the drivers you need are right here.

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I have an old U530, but with a recent SS upgrade it was running like new, until the orange battery light on the side started quickly flashing.  The moment the power plug is removed, the machine loses all power and is turned off.I have replaced the battery.I have replaced the motherboard.I have tested with other chargers to ensure that was not the source of the problem. The issue remains.  What else could cause this? Software/firmware?  Other smaller PCBs? Any help would be greatly appretiated.

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For my wife's computer her hard drive has failed and will lose Windows 10 please advise best method to resolve and restore computer use with Win. 10 after drive is installed with her original Win.7 (now called illegal)

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Replaced a samsung hd with a western digital hd in an old hp computer. In set up it shows the hd as wdc but boots to error code. The WD is formatted and has data.

A:Replaced hard drive

So how did you transfer the Operating System and data? What OS are you using? Is the new drive type the same as the old one (IDE, SATA etc). Old HP often had (say) XP and a restore partition, which was used for the boot files of XP, so they were not actually on the OS partition at all. You will need to clone all the partitions if that is what you are doing. Another potential problem is HP were pretty strict about pirating, such that the OS can be tied to a particular model or type of Hard Drive.

Chances are you will need to talk to HP, quote the PC model number and ask how do you replace a failed HDD?

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Upgraded the 6G Seagate that crashed due to heat and age I guess. Unforunately the startup disk formatted my new 30.7G as the old seagate device, so 24G is unavailable. How can I correct this? Thanks

A:replaced hard drive

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A:Hard Drive Replaced

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Hello I had a bad hard drive on my laptop I have replaced it with similar type and size . It was abit difficult as everything had to be dismantled so now everything is back but how do i get the pc to boot from CD Rom. it gives me error that tells me there is no operating system "deh" I can't seem to get it to do anything except sometimes it will start the diag or go into a shell ( maybe) Linex system??  any help would be apprieciated Clake434168

A:replaced hard drive

Have you tried tapping esc or f9 to get the boot menu as you power on before the startup polls the hard drive? The window of opportunity is pretty quick. 

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The Hard Drive crashed on my Dell Inspiron 8200 and I replaced it with a new one, had to use Reinstallation CD to start it running that came with computer. Now the computer wont reconize my modem or vidio card, says there are no drivers. All this came installed on the computer and I have no disk for this. I can't get on the internet to get drivers, is it possible to load drivers from Win 98 or ME to get drivers????

A:Replaced Hard Drive

It is somewhat unlikely that Win98 or ME drivers are going to work with Windows2000 or XP (not sure what OS you have)

Typically Dell provides a drivers cd with the computer.

Another option is to simply go to the manufacturer's web site and download the drivers you need.

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Hi everyone,

I replaced the hard drive on my Compaq presario 2100. Now I get an error message "Media test failure test cable" then followed by "Operating system not found"
Do I have to purchase windows xp again and reinstalled it? does anyone know what the media test failure test cable means?

A:I replaced the hard drive

I replaced the hard drive on my Compaq presario 2100. Now I get an error message "Media test failure test cable" then followed by "Operating system not found"
Do I have to purchase windows xp again and reinstalled it? does anyone know what the media test failure test cable means?Click to expand...

Operating system not found means...well...the operationg system was not found, your drive is most likely blank.
Why did you replace your harddrive in the first place?
If you still have the original drive, you can use both at the same time.

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I purchased my hp envy x360 in July of 2015 and sometime in September of 2015 I had to replace my hard drive. I used my laptop very little before the hard drive went bad and I never dropped it either. I got it replaced free under the warranty. Now my hard drive is bad again and needs to be replaced and my laptop is just out of warranty. I feel like the problem was not just the hard drive that was bad but something else and the problem was not fixed the first time I got the hard drive replaced. So I was wondering if there is any way that HP can cover the cost of this second hard drive or replace my laptop that is most likely defective. Thanks, Drake85

A:Replaced a hard drive twice

We cannot help with that. You need to contact HP Warranty claims. Will they honor the warranty shortly after it expired? Maybe, not likely. Will they give you a replacement laptop? I would say not going to happen. 

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Hi, I had to replace my hard drive as it was dead. I bought one with Windows 7 already on it. When I put it in and booted up, it says windows failed to start asking me to do a start up repair (didn't work) or start windows normally (sends me back to this screen). I tried to boot in safe mode thinking its a driver issue from the PC it came from. Any ideas?

A:Replaced Hard Drive

Yes, the hard drive is hardware dependent to the computer it came from and will not work with your computer. You need to format and load Windows clean. Windows 7 Install Guide

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The hard drive on my HP Pavilion p7-1380t died and needed to be replaced. I purchased the same model drive and the correct recovery discs from HP. I installed the hard drive, turned on the computer, inserted disc 1, turned off and on - nothing happened, blank screen. I checked all connections, checked the monitor with my laptop and tried again. Power to both the hard drive and DVDs drive appears to be ok, still nothing.
I know I'm not the most computer literate guy, but I have replaced a hard drive before without issue. What am I doing wrong?

A:HP Pavilion hard drive replaced

Is the disc drive set first in the boot order in the BIOS so it can boot from the disc?


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My MacBook hardrive decided to poop out last night and the guy at the Genius Bar said that it would cost $1500 to get an expert to retrieve my data. (All this before I can get it replaced, because they "have" to send the old part back in order to get a new one.)

Do any of you tech people have any suggestions for me?


A:My hard drive apparently needs to be replaced... but

I know quite little about macs, but what do you mean by 'poop out'?

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Notebook running very slow, barely ever used, so took it for a check and have been told the hard drive has failed. They want to replace A 2TB drive with a 500GB drive because they say it is more stable?  Doesn't sound right to me....... 


View Solution.

A:Hard drive failed. 2TB to be replaced by 500 GB because it i...

Agreed. They are just trying to get you to take what they happen to have in stock. Run don't walk to another technician. 

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I have a Dell Inspiron 1545 laptop and had to replace the hard drive due to a virus.
The harddrive I had was
Samsung HM250HI 250G 5
400 RPM SATA (M7S2) Hard drive

the company I ordered from sent
Hard drive 250GB, S2, 5.4K, 2.5 WD-ML160
I installled it and it seems to run slower, is this the same hard drive?

A:Solved: Hard drive replaced

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I recently lost a hard drive in my 4+ year old HP Pavilion XT978. I bought a whole new system and moved on.

With hope of restoring my old one so it could be functional enough to sell or donate, I was able to get a few “cast off” drives from my company. They are also about 3 or 4 years old, but fully functional. I tested them outside of the tower in my USB enclosure and know they work.

So… here’s the question. I installed one in my old PC and believed I could boot from the drive. Alas, all I come up with is a blinking cursor.

I verified boot sequence in the BIOS and I can also see the disk (Maxtor) is recognized as the primary/master. Also, I enabled the BIOS to display its steps. I can see that memory check is OK and then it rolls thru the devices. After that… blinking cursor.

I have checked jumper settings on the drive and even switched between “master” and “cable select.” No difference.

It could very well be that the OS is not on the hard drive, but that is unlikely as it did come from a functioning PC. I even saw the ol' WINNT folder on it. Unfortunately, I have no other bootable disks or CD’s.

Have I missed anything obvious? Any suggestions?

Thanks much.

A:booting from a replaced hard drive...

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I have an HP Notebook that came with Windows 10 installed. The hard drive has died and I have replaced it with the one from my older Laptop (not working for a different reason) but it has Windows 8.1 installed on it. To my amazement I have actually got it to boot up and every thing seems to work after installing some different drivers however the following "other" devices have missing drivers:PCI Data Acquisition and signal processing controllerPCI Encryption/Decription controllerSM Bus ControllerUnknown Device (2 of these) Can anyone tell me where I can get these drivers. I have tried finding them manually without success. Also anytime I try to use the "update windows" or "update driver" functions the process activates but then sits there indefinately searching for something. The cancel buttons do not work and the only way to exit is via task manager. I have not made any changes to the Bios Thanks for your time 

A:Replaced Hard drive with one from another Laptop

Hi: You need these W8.1 drivers... PCI Data Acquisition and signal processing controller & one Unknown Device: This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system. http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71262.exe PCI Encryption/Decription controller: This package provides the Intel Trusted Execution Engine Interface (TXE) Driver for the supported notebook models running a supported operating system. The Intel Trusted Execution Engine Interface enables the Secure Boot and provides services required for platform security features such as Intel Platform Trust Technology (Intel PPT). http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71264.exe SMBus Controller:  Note install this driver first and restart the PC. This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager. http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71260.exe The other unknown device probably needs this driver... This package provides the H... Read more

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New purchase. Good machine so far, but want faster access. Want to install an SSD and take out slower hard drive. Is it possible and please if not, give me a reason why.  

A:Can the hard drive in my all-in- one 24-g014, be replaced w...

@HeyRube, welcome to the forum. I don't have any experience with adding a SSD to an AIO, but I'll bet that it can be done.  I know there are several AIO's that can be configured with a SSD.  Here is a guide that shows how to replace the hard drive.  I suggest opening the case to check how the HDD is installed.  Then, you will have an idea if there is a way to get the SSD to work.  I am certain that you will need an adapter to make the 2.5" SSD fit properly in the enclosure that is used.  I checked Crucial Memory's website to see if they have SSD's that they recommend and there were none. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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A:My hard drive failed so I replaced it but how do I...

To reinstall Windows 8 on your computer, you can follow the instructions mentioned on the links below:http://windows.microsoft.com/en-us/windows-8/clean-installhttp://www.wikihow.com/Install-Windows-8 Hope this will help you.

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Hello! I'm new, but will do my best.
NOTE: I am using another older PC to post on here since the laptop I am having issues with is currently in the boot menu "Scanning & Repairing C: 12%"

So about two days ago on my ASUS Windows 8.1 laptop, I get an error message basically telling me something is wrong with my hard drive C: and I should backup my files and then call the manufacturer to repair or replace the hard drive as soon as possible. I bought the laptop in the year 2014, so it's about 4 years old and haven't had any problems with it until now.

Now I've been doing some research and work of my own, but obviously still having some trouble since I am posting here. My inquiring is to figure out if the message is just an error and whatever is corrupting the drive or making it think it's going to fail soon is fixable?
Is my hard drive indeed going bad and I should be looking to purchase a new one?

I have tried a few things so far including..
-Thru elevated CMD Prompt, I ran /sfc scannow which found errors, so I went ahead and ran the DISM and that seemed to fix whatever corrupted files were there as I ran /sfc scannow again after utilizing the DISM and no errors were found.
-Next the part I am working on and having trouble with is trying to get Windows to scan and repair the drive C: itself. At first, I tried right-clicking on the drive C: itself and went to properties, then tools, then selected "error checking." And it wo... Read more

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I am something of a novice when replacing hardware. I have an old Dell Dimension 4300 that I replaced my HD with a new ATA/100 40 gb. I hooked up all the connectors OK. But when I boot up it says "Diskette drive 0 seek failure. Primary Hard Disc drive 1 not found. Strike F1 key to continue, F2 to set up utility." Hitting F1 just gets the same info. Hitting F2 runs the set up utility I tried booting up with the Dell install disc but that doesn't help. Did I miss something in the install process?

A:Replaced hard drive..Now PC won't boot up.

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Hello, I bought a almost new but used laptop Sony VGN-N220EW with Windows Vista home premium as it was original from sony my laptop hard drive broke I bought new to replace it but is new and does not have windows installed, have the original windows product key but need to install vista do i need to buy new OS? help thank u.

A:replaced Sony hard drive....

a new hard drive wont have anything on at all,by saying you brought it "almost new" ill take it you got it from a friend all else where meaning there is no warranty, ask the previous owner if they ever made the recovery cds/dvds for the sony,if they have then its as simple as booting from the cds/dvds and reinstalling vista ,if not then you can either order recovery cds from sony direct but at a cost or use/borrow someone's vista cd to reinstall vista,

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I had to replace the internal hard drive on my Dell Inspiron 600m laptop and now I can't reinstall Windows XP because the new drive is not recognized or found....
In all the research I did, everything said replace the drive and reinstall the operating system. I am using the Windows XP (home) disk from Dell.
Any suggestions?

A:Replaced internal hard drive

If you are using a SATA drive you may need to check
the dell website for sata drivers.
You will need to download them and put them on a floppy disk.
While booting to the install disk watch for press F6 to load
third party SCSI or RAID drivers.
Press F6 and have the disk ready for when it asks for it.
Follow the on screen instructions.

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My wifes computer was upgraded to Windows 10 from Windows 7 during the free offer period, but last week the hard drive started making a noise so we decided to replace it. I have cloned the drive using Acronis and all seems to have gone ok(This is something I've successfully done before with Windows 7)

Now when I put the new drive into her computer and try to boot it says I need recovery tools but I'm not sure what that means and what I need to do.

Could anyone help please?

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A:My hard drive failed so I replaced it but how do I...

To reinstall Windows 8 on your computer, you can follow the instructions mentioned on the links below:http://windows.microsoft.com/en-us/windows-8/clean-installhttp://www.wikihow.com/Install-Windows-8 Hope this will help you.

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My son's laptop hard drive failed at school.  He did not have a recovery disc.  I replaced the failed hard drive with one from another laptop (which I converted to a ssd).  I can boot the laptop to the login screen but cannot get it to recognize a PIN.  My recovery disc from the other laptop will not work and as I mentioned, my son did not make a recovery disc for his laptop.  Since the hard drive failed the first quarter after the 1 year warrenty expired, HP will not even talk to me about what I might do.  Since HP no longer provides discs to go with the pre-loaded software I am stuck.  What do I need to do?  Do I have to go buy another license for Windows 10 and wipe the drive to start over?

A:replaced failed hard drive, cannot log in

They should still have Recovery Media for a Windows 10 machine. They still have media for windows 8 machines and some windows 7.

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I just upgraded my k450e computer with a new power supply (600 watts), and a new stick of RAM. Upon booting it up, I get 3 short beeps and 1 long beep, and nothing on my screen (as in, my monitor just shows a blank, black screen). I've tried switching out my RAM, by moving it to different slots, and putting my old RAM back in by itself, but no luck. Does anybody know what the error beep codes mean? 

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I want to know if i can buy a gtx 1060 for it and use it but I have no idea how to check what motherboard i have, can anyone tell me what it is? My gpu is a gt 720 and my cpu is an i5 4460

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Hi All

It appears my hard drive is faulty so I purchased a replacement, installed into the laptop OK and attempted to use the Toshiba Product Recovery Disk. The laptop booted up with the disk OK and the starting product recovery screen appeared and I started the process. The process begins but then hangs and it doesn't matter how long I wait nothing further happens.

I put the faulty hard drive back in and booted to the recovery disk and this booted and the process started OK.

Can the recovery disk not be used on a replacement hard drive? Surely this is possible as hard drives do fail and need to be replaced.

Can anyone tell me how to resolve please??

Thanks in advance!!

A:Using Product Recovery CD when hard drive replaced

Generally speaking you can use recovery image after HDD replacement. I have done the same on my machine.
Question is: is new HDD recognized properly? after HDD exchange enter BIOS and check this.
Before you start recovery image installation try please to set BIOS to default settings and try to install recovery image again.

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I recently replaced my hard drive and rebooted windows Xp. Ever since I have not had any sound. I have reinstalled drivers from Xp and the Realtek website, I have tried new speakers, I have checked all mute and volume settings, I have looked to see if anything was disconnected inside the case, I have tried both speaker jacks, and yet I still have no sound.

Any ideas? Thanks,


A:Replaced Hard drive and lost sound

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I just had my hard drive replaced by dell. The self disk test gave an error that according to dell required a new hard drive. I loaded my virus protection first, then loaded each other program and ran virus scan after each load to ensure I did not reload a virus. After loading everything and feeling comfortable that my computer was free from virus I went to user account control and turned off this feature. It was annoying to start a program and have to answer that it was okay to allow the program to run. As soon as I turned the user account control off I began to get the following message at start up Bad image hkcmd.exe and then when I click ok it goes to bad image igfxtray.exe. I decided to turn the user account control back on but continue to get these errors.

Does anyone have any idea what is happening?

A:Replaced Hard Drive Start up Error

Which Dell computer?

Presumably you are running a version of Vista; if so which version & which service pack?

Why do you mention a virus? I am not aware of a virus capable of directly damaging hardware. I do not know everything, by the way.

Did you install the OS, or load the OS from an image, then install YOUR programs?

Were the programs you installed from commercial CDs, or some other source? If they were from CDs you made [ perhaps downloaded a file, then burned a CD, or downloaded a file, then copied to a flash drive ] if you had a virus, the virus could have come along for the ride, so to speak.

Multiple possible causes.

Device Driver problem

Check with Dell for the latest video / graphics drives & instructions for installing them.


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My Dell Inspiron 1440 laptop is Windows 7 x 64. It came with Windows 7 pre-installed, but I had a ton of problems with it and just recently had Dell replace the hard drive (a refurbished hard drive) that also came with Win 7, but a very "slimmed down" OEM version, so I had a LOT of software reinstallation to do. It kept crashing, so I used one of my Windows 7 OS disks that came with the original configuration and installed it (3 times) on top of the OS they included with the refurbished hard drive. My computer is 1 1/2 years old, I don't know the age of the hard drive. The OS is also 1 1/2 years old, but newly re-installed.
Although I had a million problems with the original hard drive, I never had a BSOD on it until now. I ran the debugger, but don't have a clue what I'm looking at and to be honest, I am SO SICK of dealing with computer problems right now, I don't feel like researching what little bits I did learn from running it!
I do have an extended warranty, but I really HATE dealing with Dell's Tech Support, so if I can resolve it (or you nice people can) relatively easily, then I'd rather go that route.
Hope you can help! Thanks in advance...

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A:BSOD on newly replaced hard drive

It looks like the panda cloud AV stuff is crashing you.
There's a system driver it installs that your computer doesn't seem to like.

Sadly outside of uninstalling the software I have no solution to the problem.
I'm really surprised to see this, I haven't seen anyone having trouble with panda lately.

Since you've been having bsod's it is also always a good idea to run this
SFC /SCANNOW Command - System File Checker
Just to make sure no system files were damaged during the crashes.

Probably caused by : PSINAflt.sys ( PSINAflt+1260d )

Followup: MachineOwner

0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arg1: fffffa80088e5000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff8800203560d, If non-zero, the instruction address which referenced the bad memory
Arg4: 0000000000000000, (reserved)... Read more

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My friend's hard drive failed on his Win 8 laptop. He never made any recovery media or images. Once I replace the hard drive, if i install Win 8 from a downloaded iso, will the Windows product key (it's not on a sticker that I can find, from what I've read it is stored in the mobo) be able to activate that version of Win 8? I seem to remember reading conflicting reports about whether or not this will work. Thanks

A:Install Win 8.0 on newly replaced hard drive

Activate retail Windows 8.1 with Windows 8 Product key.


BIOS-embedded Windows 8 product keys - reinstall troubles?

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Hi, a bit of a backstory on this would be that I had taken the hard drive from this computer to be a mass storage drive on my new computer. I then decided to convert this computer into a light web browsing machine for my mother, so I installed a new hard drive and Windows 10 64 bit. However, it seems that the microphone cannot be found in the devices menu, however the webcam and speakers work fine. If somebody could provides help or give me a link to a driver I can install, that would be wonderful. Thanks!  Spoiler (Highlight to read)------------------System Information------------------      Time of this report: 7/17/2016, 23:38:05             Machine name: DESKTOP-TUJN3MC         Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908)                 Language: English (Regional Setting: English)      System Manufacturer: HP-Pavilion             System Model: WW645AA-ABA 300-1223                     BIOS: BIOS Date: 02/11/10 16:07:02 Ver: 5.10             &nbs... Read more

A:Replaced hard drive, microphone does not work

@ConspiracyPizza?, welcome to the forum. The first thing that you should do is run Windows Update to see if that helps.  If not, go into the Control Panel / Sound and check to see that the microphone is selected as the Default. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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I had to replace the hard drive in my HP Pavillion g7 - 2269wm. I purchased and installed a 500 GB Samsung 750 EVO. It was one of the recommended ssd's. The fan has not worked since then. Is it possible that I screwed up something OR is the fan on a thermostat and it should turn itself on when the temp gets hight enough?

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I have a Lenovo Z50. My hard drive crashed and was replaced. I can no longer find Lenovo Energy Options anywhere on my laptop. I am trying to turn on conservation mode for my battery. Did I lose this functionality when I replaced my hard drive?   

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Hello all I just replaced a hard drive on my Tosheba Satellite windows 8 64 gigs 4 gigs memory  it was from another Laptop I had the drive, It is pretty new and has my windows 8 on it. My Laptop is showing that it is showing up as my c drive. But my hardware says there has been hardware changes and then a Ctray.exe pops up and says hard drive unknown. I am running updates right now.
How do I fix this issue?

A:Replaced hard drive but Ctray. exe keeps poping up

Ctray.exe is potentially a malware infection, which makes me question the source of the Windows image that you used to (clean/fresh) install Windows 8 on the replacement drive. If you bought the Windows 8 media or it came supplied with your computer, you might have picked up an infection after installation. If you downloaded Windows from pirate (illegal) sources, it may highly likely be a compromised image. http://www.bleepingcomputer.com/startups/ctray.exe-20304.html

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