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Need replacement keyboard for HP ENVY X2 DETACHABLE 15-C001D...

Q: Need replacement keyboard for HP ENVY X2 DETACHABLE 15-C001D...

My keyboard is only connecting, when attached, half of the time. It doesn't work wirelessly at all. I sent it in to be fixed while it was under warranty, but it's back to not working, and it's worse. I am looking for a replacement, but cannot figure out which one to choose. help, please?

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RELEVANCY SCORE 200
Preferred Solution: Need replacement keyboard for HP ENVY X2 DETACHABLE 15-C001D...

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RELEVANCY SCORE 82.8

The Bluetooth connection on my keyboard goes out frequently and will fix itself in a few seconds. Last night I thought this was what was happening, but pressing the Bluetooth button (F10 key also) does nothing. I turned the keyboard on and off several times, left it attached thinking it might charge, and everything, but still it is completely unresponsive.Replacement keyboards are in the range of $200, which I can't afford. This laptop was bought refurbished. Any troubleshooting might be appreciated. Because it's refurbished, I have no idea what the warranty status is. 

A:ENVY x2 detachable keyboard not working

Forgot to include this in my post: I made the computer forget the keyboard thinking I could pair it again. It showed up for a second and said "Ready to pair" and then became unresponsive.

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RELEVANCY SCORE 82.8

My keyboard suddenly stopped working today, i checked the bluetooth connection it was okay but the keyboard wasn't working. Everytime i try to press anything the light over the bluetooth key turns on and off, and the on/off light of the keyboard is always off until i attach it to the screen it stays on for a minute or so and then back off. Also tried pressing the bluetooth key for a bit longer it starts lighting on and off but the keyboard doesn't actually work.

A:HP envy detachable keyboard not working

Hi @Reema98xx,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the bluetooth keyboard. I will be glad to help you. Keep in mind the keyboard charges when connected to screen and plugged in. If long time can loss power. Please look at Notebook Keyboard Troubleshooting (Windows 10, 8). Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks. 

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RELEVANCY SCORE 82.8

Spoiler (Highlight to read)My keyboard is completely unresponsive, just after my warranty ended. I can't find a spare part and without the keyboard the computer is useless to me. I will not pay 60dollars to have customer service tell me it is dead.My keyboard is completely unresponsive, just after my warranty ended. I can't find a spare part and without the keyboard the computer is useless to me. I will not pay 60dollars to have customer service tell me it is dead. 

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RELEVANCY SCORE 82.8

The troubleshooting does not address detachable keyboards. 

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RELEVANCY SCORE 82.8

Hi All, Common issue where detachable Bluetooth keyboard, Specially Envy x2 models won?t work after a while. Before following the steps make sure if the Bluetooth button is powered ON, there will be a light. Steps to be followed: 1: Connect the keyboard to tablet.2: Shut down the NB completely.3: Perform a power drain by holding power button and volume down button for 15sec.Note: The NB will power ON and power OFF instantly.4: Now power ON the NB.5: Login to the NB and check if the keyboard works or not.6: If not working call HP Technical Support 1-800-474-6836





I am an HP Employee.The opinions expressed here are my personal opinions, not of HP.Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click on Thumbs up if my post helped you.Click on ?Kudos? Star if you think this reply helped, Or Mark it as "Solved" if issue got fixed.SO that it helps others to find solutions

A:Envy x2 detachable Bluetooth keyboard

To reset an X2 detachable it is only necessary to  set the keyboard into "discovery? mode: Turn off keyboard. Hold finger down on Bluetooth button until it blinks continuously.Go to device manager and select "Add Device" you should see  "keyboard (ready to pair)?Click on pair and let drivers install. The keyboard is a simple Bluetooth device.  Attach it like any other Bluetooth device.  That is what the little Bluetooth key is for.Unfortunately, HP forgot to document this and the techs get this mixed up with the notebook instructions and the tablet instructions. Happy Bluetooth-ing.    

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RELEVANCY SCORE 81.6

I have searched across this site and other forums and have yet to find a solid answer to this question even though numerous users are having the same issue. This keyboard has worked fine for me for about two years, but now all of a sudden it will not hold a charge.  Even after turning the keyboard off, plugging into the tablet for 24 hours, and then turning back on, the keyboard only works for about five minutes.   I can only assume that this is an issue with the power going from the tablet to the keyboard, but when trying to update any drivers related to batteries or the keyboard it says I already have the latest driver.  Please help because I'm essentially stuck with only using a tablet for a computer as of right now.

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RELEVANCY SCORE 81.6

Hi guys, I have wireless (detachable) keyboard+mouse of envy x2 laptop which i want to use with some other laptop (using its bluetooth interface) but unable to charge it as envy x2 laptop was lost month back, is there any dock, desktop or c-type charge to charge this detachable keyboard+mouse. I have attached picture for better understanding.Looking forward for valuable responseRegards

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RELEVANCY SCORE 81.6

Hello, We have a HP Envy x2 Detachable PC 15 and the keyboard is not charging. There is no driver issue, all of them are up to date and the laptop holds charge just fine. No issue with the cord, nor anything. There is a Win 10 on the notebookM/N 15-c001dxP/N J9J38UA#ABAS/N 5CG4450JNV Keyboard P/N 783099-001M/N KBBT9881 Is there a way to fix this issue. 

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RELEVANCY SCORE 80.8

Had an issue with my detachable keyboard losing bluetooth connection.  I then noticed when I would lose this connection and go to the device manager the bluetooth adapter would not show up.  This drove me nuts because it was not always happening at any specific time but randomly.  I would have to reboot a couple of times for it to come back then all would be good until the next time.  After almost two months of this I started to catch on that it would mainly do this when I was on battery power and when I hooked up to the power cord and reboot all would be fine.  I finally found the resolution on a Lenovo web site that has cured this issue.  Haven't lost connection yet and I have even tried to make it lose connection short of shutting it off. 1) Go to the Device Manager (Windows key + X)2) Select Bluetooth and right click on your Bluetooth adapter (mine was Intel Wireless Bluetooth (R) 4.0).3) Select Power Management tab.4) Uncheck "Allow the computer to turn off device to save Power."5) Click on OK I tried finding this on the hp.com site but never did so it would be nice if they would post it because I am sure others are having this issue on battery power.  Mine would almost instantly lose connection as soon as I unplugged from power and went to battery power so no doubt I am not the only one with this issue.

A:Envy x2 detachable keyboard kept losing bluetooth connection...

  Nice catch. I'll confirm if this option is already unchecked in my HP Envy x2 15t that HP has provided me as product loan. I don't have the bluetooth problem you're facing though.  Kind regards Visruth  

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RELEVANCY SCORE 70

I have an HP ENVY 4-1046tx that has three keys not working with normal pressure. So I decided to replace the keyboard. The present keyboard is not backlit. The ENVY 4 manual lists backlit keyboards for some models in the family. Is the system board same for all models across the ENVY 4 family? Can I replace with a backlit keyboard? 

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RELEVANCY SCORE 70

Want to replace hp Envy m6 keyboard. Help is needed from Pune. 

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RELEVANCY SCORE 69.2

I NEED A REPLACEMENT KEYBOARD FOR HP ENVY 13-d004na AND I CANNOT FIND A PART NUMBER OR SOURCE FOR IT!

A:REPLACEMENT KEYBOARD FOR HP ENVY 13-d004na

hi , You can find the spare part for this unit from the HP part surfer . HP Notebook PCs - Ordering HP Certified Replacement Parts http://support.hp.com/in-en/document/c00372736 Part surfer : http://partsurfer.hp.com/search.aspx //Click on Kudos and Accept as Solution if my reply was helpful and answered your question// I am an HP employee!!  r- K   

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RELEVANCY SCORE 69.2

I need to replace my keyboard (UK version) as one of the keys came off and can't be put back. I'm trying to find a place where I can buy this but it's almost impossible on the HP website.  Can anyone provide a link to a shop (any shop) that sell these? I've had a look online and can't find anything.   Thanks,Toni

A:HP Envy 15-ae065sa replacement keyboard

@mgtoni Welcome to HP Support Forum. You need to find out country code at the bottom of your machine and compare with a table on page 35 of the second manual on the following link:    https://support.hp.com/ie-en/product/hp-envy-15-ae000-notebook-pc/7771345/model/8296158/manuals (Direct:   http://h10032.www1.hp.com/ctg/Manual/c04691689.pdf ) From there, you can determine part number for the keyboard and use that part number to buy from HP Part Store (if available) or online such as Amazon or eBay. Regards.

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RELEVANCY SCORE 68.4

In the process of using a laptop was flooded with coffee keyboard on HP ENVY x360 - 15-ar002ur (8CG64342P1). Unfortunately I can't find this keyboard for replacement for non-warranty repairs. Please tell me the device with a similar keyboard (probably to the market of another country), the presence of the Russian language does not matter, because most of the time located abroad.

A:HP ENVY x360 - 15-ar002ur replacement keyboard

Hi,Manual: Page 15http://h10032.www1.hp.com/ctg/Manual/c05085451Keyboard part comes as Keyboard/top cover (in dark ash silver finish; includes TouchPad and cable, backlight cable, and keyboard cable):�For use in the United States : 857285-001�I could get this:http://www.ebay.com/itm/162237036323?_mwBanner=1Are you sure it's only the keyboard that is damaged?The coffee may have leaked into the motherboard? No other symptoms? I would definitely get it checked by certified technician for any liquid damage of other components or board and then go on for replacement of keyboard.RegardsVisruth

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RELEVANCY SCORE 67.6

Hello HP Forums, I purchased an HP Envy X2 (model number : 15t-c0) in 2015, and the keyboard went out about a year later. The keyboard would not charge. Therefore, I purchased a brand new replacement keyboard (spare part number: 783099-001) that is the same exact type of keyblard that came with the original laptop, and I purchased this replacement keyboard from the JP Parts store on 7/20/2016. Now this keyboard has stopped working due to the same issue. The keyboard will not charge when connected to the display. In an attempt to troubleshoot my issue, I have reinstalled the drivers and tried manipulating the angle of the charging interface with the kyboard and the laptop charging port. Lastly, I used a voltmeter to test the output on the keyboard charging interface and the laptop charging port; the laptop charging port had a voltage output whereas the keyboard interface essentially had none. Therefore, I have concluded the problem lies with the charging interface\battery of the keyboard. Furthermore, there is no identifying serial number on the keyboard other than an RFID pattern. All that is given outside of the spare part number: 783099-001 and model number: KBBT9881 are the CAN ICE, FCC, IC and SCT identification numbers. I have spent a lot of time trying to find where the serial number on this keyboard, and I am having no luck whatsoever. Furthermore, I cannot find a way to locare the serial number through system properties from the display. ... Read more

A:PHONE SUPPORT IS A JOKE- Replacement Keyboard for HP Envy X2...

Sorry to hear of all the frustration. I wish I could help with serial number, do you need it to exchange under warranty?I have asked for escalation so hopefully someone from HP will contact you with more help.

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RELEVANCY SCORE 63.6

Good day all,My boss HP ENVY x2 (13-inch) Detachable with windows 8.1  was stolen please how do I get it recovered very urgent.

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RELEVANCY SCORE 63.6

My wife's HP Envy X2 13-j000dx video display has intermittent, vertical lines that "flash" on the screen all the time.  It was purchased from Best Buy with Windows 8.1 on it and upgraded to Windows 10 some time ago. All the HP and Microsoft software are up to date.I booted into the UEFI software and ran many of the diagnostic tools, all of which "Passed." The Vertical line flickering problem almost never appeared, but when it did appear it was running a "Memory" test. And it expecially appeared when running the Memory Component Test.I looked into purchasing new memory modules, replacing them, and running the tests again - but it appears that all 8GB of the System Memory is "On-Board". Meaning I'd have to purchase a new Motherboard to replace the memory.  Who thought that bright idea up? If I'm right, and it is the memory, it turns a simple $30 job into a serveral hundred dollar job. Bad design.As I stated earlier - ALL the tests "Pass"  - including the System Board, Video and Memory - but any test that runs a "Memory test" the intermittent vertical lines appear. Is there something specific I can try that "Proves" or "Disproves" a main memory module(s) is bad?It seems I just purchased this system a little over 2 years ago.  I have 4, older, HP / Compaq systems here at home (1 running "XP" and 1 running "Vista") that have NEVER had ANY (other than a virus) problem -- and they are at least 8 years old. I also have a wireless HP Printer. What can I say, it pri... Read more

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RELEVANCY SCORE 63.6

Hi, I'm having trouble getting my battery working. It will randomly guess the percentage of the battery and the computer will shut-down while it says theres 50% battery life. I try the HP support app incuided on my computer to do a calibration, however the battery fail the test. Yes, I did a check on the battery state; it says the battery is fine but I know that is incorrect. Anyway, I want to replace the battery but there is no infomation on how or were I should take it. Any help doing it or is it impossable?

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RELEVANCY SCORE 62.8

My HP ENVY 15-c001dx x2 Detachable was 22 days past one year when we had to replace the mother board. Now 4 weeks later the tablet no longer recognizes the keyboard, nor will it connect to our internet. Is this computer now nothing more than a door stop? We paid $600 and have spent $350 on it already. Very dissatisfied customer. 

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RELEVANCY SCORE 62.8

I am trying to disable "fn" key required to press before f1 to f12 otherwise its performs increase brightness etc. Read the manual it says you can diable the function through BIOS setup however I am unable to find "Action Keys" disable option under system configuration. I have already updated the BIOS Configuration) to this :F.0F-05/30/2016 ( ) but nothing changed.  Anyone please help as pressing Fn before f1 to f12 keys is so irrating being accountant I have to use MS Excel so frequently therefore this is causing realy trouble for me. PS: I have already tried FN+ESC keys but it only shows system information.  

A:Want to disable "fn" key (action key) HP ENVY x2 Detachable ...

Which HP ENVY x2 Detachable PC 15 do you have? Use the FN+Esc key to find the product number. Post it here in your thread.

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RELEVANCY SCORE 62.8

Has anyone found a solution to this issue? I'm beyond frustrated with it. I loved my laptop for so long but I cannot stand having this issue with the keyboard.

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RELEVANCY SCORE 62.8

The HP ENVY x2 Detachable PC 15 will no turn on. Holding the Power button for 10 seconds produces a whirring sound but does not turn the tablet back on. The AC adapter light is white when the power cord is turned on. The Power Light on the opposite side is off. What else can I try?

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RELEVANCY SCORE 62.4

I've noticed the back of the laptop heating up for the past year, and usually place the screen section on a USB-powered fan platform to reduce the heat. When I put it to "sleep" I then turn off the AC power. I've been able to run it without AC power for 2-4 hrs on numerous occasions. However, about a week ago when I tried to resume from "sleep" before turning on ACpower, the CPU suddenly turned off. At the time I was using an external USB modem which was plugged in. So I turned on the AC power, and restarted the laptop. That happened a few times, and at least twice I saw a brief message on screen saying the battery level was below 3%, so CPU was turning off. Usually in sleep mode battery storage would not drop below 93%. In the past week the battery has stopped charging. (Last night it said the battery level was 0%; all day today it shows 83%.) So I have to use the ACpower to keep the laptop running.HP Battery check today produced the following results:Warranty Type: 3Cycle count: 187 / 1000Manufacturer: 331CBattery Age: 780 daysSerial Number: 02255 2014/09/30Temperature: 36 °CDesign Capacity: 4580 mAhFull Charge Capacity: 3818 mAh (83%)Remaining Capacity: 3193 mAhCurrent: 0 mATerminal Voltage: 8254 mVDesign Voltage: 7600 mVCell Voltage 1: 4127 mVCell Voltage 2: 4127 mVCell Voltage 3: 0 mVCell Voltage 4: 0 mVStatus: 82AC Power: YesCT Number: 6EJHQ03WY7J48YFailure ID: MAHW60-000000-MFGH6K-C0E103 I'm instructed to replace the batter... Read more

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RELEVANCY SCORE 62.4

Hello, The bluetooth keyboard supplied with the laptop has stopped charging and is now dead. Bluetooth settings confirms that the keyboard is not present to be paired. The keyboard is connected to the base of the computer for charging. The switch on the keyboard is set to the left (green/on). There is no indication of charge etc from the charging light. There is no light from F12 (bluetooth) button when pressed for the required 3 seconds. Please advise something other than return to vendor as this is not possible due to location. Regards, GP WATSON. 

A:HP ENVY x2 Detachable PC 13 - windows 10 - bluetooth keyboar...

Hello @gpwataon,  Welcome to the HP Support Forums. I'm here to help. I understand you're having some trouble with the keyboard of your ENVY x2 not charging or turning on. I'd be happy to help. Please start by following this document as it may help to resolve this issue: HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge Keep me posted with results.Hit that Thumbs Up if this helps, and Accept as Solution if it resolves the issue so that others can find this post. Cheers,TechSurge.

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RELEVANCY SCORE 59.2

My detachable keyboard has stopped working and i can't seem to get through to a support agent. My device does not seem to know a keyboard is attached and the keyboard is completly dead, no light on caps lock etc. The track pad is also dead. How can i get to talk to a service agent?

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RELEVANCY SCORE 59.2

My detachable keyboard won't charge and bluetooth was working sporadically then stopped all together. Does it have a replaceable battery or do I need to purchase a new keyboard?

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RELEVANCY SCORE 58.4

Yesterday while using the Laptop Pavillion X2 10, my physical keyboard stopped working, i restarted it and it worked for a while and stopped working. I read many suggestions tried following but nothing worked. Point to Note: ELAN Keyboard/touch pad Driver is not there anymore, No matter how many times I try ti install it, installatioin failed. - Tried installing ELAN Driver through HP Tool, but during the installation it gives it gives Error   "Error Executing Specific Program"     C:\SWSetup\SP74522\X64\Setup.exe - Updated the BIOS- Reinstalled Windows 10- Drained out the batterty and Reinstalled.- cleaned up the contacts between Screen and the Keyboard- tried F10, F2 diagnostic tools - Is the Detachable ketboard has its own Battery? could it be dead, of it works through the display?- But since I can't install the driver, it looks like its related to the driver? What should I Do, Please Help. 

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RELEVANCY SCORE 58.4

detachable keyboard not working correctly some keys gives me 2 letters and other keys open difrent screensthis is how the alphabet types abcdefgrhuijklmno'pqgrsthuvwxyz  gr this is how the letter g comes out hu this is how the letter h  comes out 'p comes out like this gr this is how the letter r comes out hu this is how the letter u comes out  'cant get @ help  

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RELEVANCY SCORE 58.4

I am having an issue with my Spectre x2 detachable windows 10??. the detachable keyboard has been a great pain this last weeks. It started by giving not working for some seconds then it would work until just recently it fully stopped working the backlighting doesn?t work the keys don?t work nor does the touch pad work the only thing that is working fine is the bang and olufsen speakers in the keyboard I have tried everything, reset my computer, detached it and attached it back again and even troubleshooter my entire computer nothing seems to work and real pain is that I have only had this 2 in 1 for 4 months and my warranty has already expired?? hope someone can help?..

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RELEVANCY SCORE 58.4

Hello HP Team & Community, I've been using this laptop for about half a year now, never had a problem with the detachable keyboard before. I think it was even charging correctly before when I first installed Ubuntu on the machine. After that, I started trying out differet Linux OS's but came back to Ubuntu in the end. My issue is that the keyboard is not charging anymore, rendering it useless. I attach it to the laptop but the little orange light doesn't come on. I've looked over some other issues regarding the keyboard not working, the replies from the HP Team varied, and none of them specifically addressed Linux users having the issue... My guess is that I'm missing a driver for the keyboard... Is there any way to confirm this? Does HP have an Ubuntu equivalent of the HP Assistant? I'd really like to start using the keyboard again. I already tried asking at askubuntu.com - I received no answers. Hopefully, I'll find better luck here.

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RELEVANCY SCORE 58

After I did the upgrade to window 10 my detachable keyboard stopped working. I have a HP ENVY x2 - 13-j002dx. Please help.

A:Detachable keyboard is not working after an upgrade to windo...

Please see HP Notebook PCs - Notebook Keyboard Troubleshooting (Windows 10, 8) for assistance with your issue. Also, as the keyboard is wireless Bluetooth, you may wish to check Bluetooth settings to ensure that the keyboard is detected/conected to the laptop. Please see the following for more assistance; Bluetooth Keyboard Cannot Be Used During System BootKeyboard does not work after pairing with computerCannot Electronically Connect Bluetooth Keyboard Base to Computer If you have any further questions, please don't hesitate to ask. Please click the White KUDOS "Thumbs Up" to show your appreciation

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RELEVANCY SCORE 57.2

hi.. i bought  the xps 12 before two months ago and this is the first time I face this problem it's suddenly can't detected from the tablet i did every thing i know  and no thing after 24 hour and when I went to sleep detached the tablet and it's worked!?  i don't know how but it's worked and after 12 hour still working until suddenly the window 10 Freeze and that force my to restart it with power button after that the keyboard didn't work
i did every think updating the drivers with latest update from dell and the window with latest update too
and i tried to uninstall the drivers from device manager with restart nothing had changed
i even rest my PC and bios and still not working
should to mention the keyboard no worked even in UEFI menu
well i became desperate and thank you in advance for any help
sorry for my English it's not my first language..

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RELEVANCY SCORE 51.6

Hi! I've got Lenovo IdeaPad Yoga 13 Silver (https://www.alza.cz/EN/lenovo-ideapad-yoga-13-silver-d375124.htm), and while I am quite content with the device, my keyboard stopped working. I was wondering whether any of you might know and suggest an online reseller (official or otherwise), where I could get hold of a replacement keyboard. Now, I suppose backlit keyboard versions of newer Yoga laptops will not work I guess, will they? From what I have read Yoga 13 Silver does not have the slot required for backlit, but aside that, will the keyboard function and will it fit (dimension-wise)? If so, what is the voltage and current required? Would soldering a small battery to the backlit cable be a good idea (I accept the fact that I wouldn't be able to regulate it)? Thank you in advance!ck

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RELEVANCY SCORE 51.6

Hi! I've got Lenovo IdeaPad Yoga 13 Silver (https://www.alza.cz/EN/lenovo-ideapad-yoga-13-silver-d375124.htm), and while I am quite content with the device, my keyboard stopped working. I was wondering whether any of you might know and suggest an online reseller (official or otherwise), where I could get hold of a replacement keyboard. Now, I suppose backlit keyboard versions of newer Yoga laptops will not work I guess, will they? From what I have read Yoga 13 Silver does not have the slot required for backlit, but aside that, will the keyboard function and will it fit (dimension-wise)? If so, what is the voltage and current required? Would soldering a small battery to the backlit cable be a good idea (I accept the fact that I wouldn't be able to regulate it)? Thank you in advance!ck

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RELEVANCY SCORE 51.6

Hello,

I am having a hard time finding the exact connector for my keyboard. It seems that this very model I am using (z30-a-1d2) has been discontinued. Most google search results I get refer to portege z30. The keyboard on z30 portege seem almost identical to my model, except that I cannot be sure about the connector. Could somebody please help with this?

Thanks.

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RELEVANCY SCORE 51.2

My laptop got wet (water).. At first only one key was not working.
It got worse when i tryed to fix it I put it under a fan and it made most keys not respond
some keys were working but i decided to change the keyboard.
( i didnt power it off and just used a usb keyboard)

I have replaced the keyboard from ebay
My question is about the back lit strip.
My old keyboard; had a ribben cable coming out to LED light node and additional black plastic wraping on the backside of keyboard.
I broke the ribben from the old keyboard ( no not the regular ribben cable )
I reconnected the new keyboard which; did not have led lights or black plastic
I go into keyboard on control pannel and it says my keyboard is connected (1 to usb & 2 to the computers port Standard P/S2 keyboard& is working fine
.( it isnt working at all)
Does my laptop need to have the led circuit connected?
is it a loop to the keyboard ribben ( which i have connected)

I have talked to someone who believes this is for led(s) and all that is uncommon on non-backlit keyboards and should not be necessary for the keyboard to work and we believe its only lighting.
keyboard to turn on but I am missing a ribben connection to this extra strip of LED lights and what else ?

Should i order a plastic led light strip and stick it to my new keyboard to match the original
Do i need to complete the circuit where the led ribben was connected as it is a loop or safety feature or to complete the circuit
is there any chance i bl... Read more

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RELEVANCY SCORE 50

My Envy 23 died a few monts ago, and I've been stuggling to get it repaired.  Was not under warranty at the time, and HP refused to help.  First repair facility said it was a bad mother board, but couldn't source one to fix the unit - recommended scrapping it, which was unacceptable to me.  Next repair facility determined Mother Board is OK, and traced it to video monitor being bad.   I have not been able to locate a replacement monitor for this machine.  The HP part number is 696330-001, and no one seems to have it available - or if so, seems the price is over $600 U.S. for the part. Can anyone please help me?  This machine is 3 years old, was over $1400 new, and it just seems completely unacceptable to junk a very nice machine that is in great shape for lack of being able to find a new monitor.  I've been using my much older HP laptop in the interim, but that solution isn't workable long term.

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RELEVANCY SCORE 50

I am looking to replace my 80GB SSD drive. It's a constant battle to limit what is stored on the SSD. I have most programs installed on my D drive and Windows (i am running windows 7) seems to be constantly downloading huge update files. I am defeated. I want to swap out the 80 for something large enough that I can stop worrying about what I store on the C drive.
I went on the HP site but the prices for their drives are extraordinary. I thought maybe a typo but emailed HP. My current drive, 80GB MSSD MSATA is listed for $1062.33. The 300GB replacement is $972.80. (hp part #s 665932-001 and 665930-001) surprisingly the 80GB is more expensive than the 300GB but both prices seem outrageous to me.
I actually ordered a drive from Crucial but it is a 2.5". While I think it is compatible, it is much larger than my existing SSD. Their site doesn't list an MSATA drive that it considers compatible with my machine. Any suggestions? Could I use the 2.5" SSD and somehow make it my boot drive? or do I have to replace my MSATA? and if so, how do I find a compatible replacement that is priced more reasonably?
thanks
 

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RELEVANCY SCORE 50

Hello, anyone could help me to understand if is it possible to replce my ssd 256 with a new one SSD 512.If yes, which ssd I have to buy and how can manage this replacement.Thanks a lot 

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RELEVANCY SCORE 50

New computer.  My touch screen glass was cracked from accidentally sitting on it. The touch screen is reading touch pressure in several areas and is unusable, so we disabled it in the device manager.  The computer works fine otherwise. Best Buy will not be able to fix it in less than 3 weeks and I need to use this laptop for work. Which replacement parts do I need?  Who sells the part(s) for me or a pro to install?

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RELEVANCY SCORE 50

One of the screws on the bottom of my HP Envy 15 recently fell out and I would like to replace it. The screw is the PM2.5 X 5.5 . Unfortunately, I cannot find this specific screw or the screw kit (#720560-001) at any store, online or in person, even on the HP parts site. Is there somewhere you can direct me to buy this screw or screw kit? Or is there another screw that might fit this screw hole, even if the screw is a little long?

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RELEVANCY SCORE 49.6

Where does one find a replacement battery for the HP Envy17 3070NR.  They are not available on HP website or anywhere else that I could find.

A:Battery replacement for Envy 17 3070NR

Hi, Have you tried the following stores ?    http://h20141.www2.hp.com/hpparts/?cc=US&lang=EN&jumpid=hpr_r1002_usen   http://partsurfer.hp.com/ The original part # for battery is: 657503-001     6 CELL 91WHr 4.1Ah LI VT06091 BATTERY Regards.

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RELEVANCY SCORE 49.6

Hi I am after parts to replace the housing on a laptop I dropped in the car park.  It landed on the corner.  There has been no damage to any of the hardware, but the housing needs replacing and I cannot find any of the parts to actually do this. Is it possible for me to purchase the following items anywhere?   Bottom Base Enclosure: 774554-001Top Cover(United Kingdom) with Backlight: 763935-031Display Back Cover: 763693-001

A:HP ENVY 17-k251na - replacement housing

Hi, Please try HP Stores, eBay or Amazon such as:     http://www.amazon.com/774554-001-BASE-ENCLOSURE-NSV-BBY/dp/B00PDD4X52    http://www.amazon.com/HP-763693-001-DISPLAY-BACK-COVER/dp/B00PDDDHQI Regards.

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RELEVANCY SCORE 49.6

I would like to get the part # for the display on my all in one.  I seemed to have cracked it while i replacing the mega slow HD that came with the machine.  Is it possible to find out the part number and what the cost? Thanks

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RELEVANCY SCORE 49.6

I noticed from the following link that the HP Envy 27 All-in-one (2016) has the NVIDIA GTX 950M GPU mounted on a removable board, rather than soldered permanently onto the motherboard: http://h22235.www2.hp.com/hpinfo/globalcitizenship/environment/productdata/Countries/_MultiCountry/d... Is it possible to replace the NVIDIA GTX 950M GPU board with a newer GPU, like the NVIDIA GTX 1050?

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