Over 1 million tech questions and answers.

Need replacement keyboard for HP ENVY X2 DETACHABLE 15-C001D...

Q: Need replacement keyboard for HP ENVY X2 DETACHABLE 15-C001D...

My keyboard is only connecting, when attached, half of the time. It doesn't work wirelessly at all. I sent it in to be fixed while it was under warranty, but it's back to not working, and it's worse. I am looking for a replacement, but cannot figure out which one to choose. help, please?

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Need replacement keyboard for HP ENVY X2 DETACHABLE 15-C001D...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 84.8

Spoiler (Highlight to read)My keyboard is completely unresponsive, just after my warranty ended. I can't find a spare part and without the keyboard the computer is useless to me. I will not pay 60dollars to have customer service tell me it is dead.My keyboard is completely unresponsive, just after my warranty ended. I can't find a spare part and without the keyboard the computer is useless to me. I will not pay 60dollars to have customer service tell me it is dead. 

Read other answers
RELEVANCY SCORE 84.8

The troubleshooting does not address detachable keyboards. 

Read other answers
RELEVANCY SCORE 84.8

My keyboard suddenly stopped working today, i checked the bluetooth connection it was okay but the keyboard wasn't working. Everytime i try to press anything the light over the bluetooth key turns on and off, and the on/off light of the keyboard is always off until i attach it to the screen it stays on for a minute or so and then back off. Also tried pressing the bluetooth key for a bit longer it starts lighting on and off but the keyboard doesn't actually work.

A:HP envy detachable keyboard not working

Hi @Reema98xx,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the bluetooth keyboard. I will be glad to help you. Keep in mind the keyboard charges when connected to screen and plugged in. If long time can loss power. Please look at Notebook Keyboard Troubleshooting (Windows 10, 8). Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks. 

Read other 2 answers
RELEVANCY SCORE 84

Hi guys, I have wireless (detachable) keyboard+mouse of envy x2 laptop which i want to use with some other laptop (using its bluetooth interface) but unable to charge it as envy x2 laptop was lost month back, is there any dock, desktop or c-type charge to charge this detachable keyboard+mouse. I have attached picture for better understanding.Looking forward for valuable responseRegards

Read other answers
RELEVANCY SCORE 84

Hello, We have a HP Envy x2 Detachable PC 15 and the keyboard is not charging. There is no driver issue, all of them are up to date and the laptop holds charge just fine. No issue with the cord, nor anything. There is a Win 10 on the notebookM/N 15-c001dxP/N J9J38UA#ABAS/N 5CG4450JNV Keyboard P/N 783099-001M/N KBBT9881 Is there a way to fix this issue. 

Read other answers
RELEVANCY SCORE 84

I have searched across this site and other forums and have yet to find a solid answer to this question even though numerous users are having the same issue. This keyboard has worked fine for me for about two years, but now all of a sudden it will not hold a charge.  Even after turning the keyboard off, plugging into the tablet for 24 hours, and then turning back on, the keyboard only works for about five minutes.   I can only assume that this is an issue with the power going from the tablet to the keyboard, but when trying to update any drivers related to batteries or the keyboard it says I already have the latest driver.  Please help because I'm essentially stuck with only using a tablet for a computer as of right now.

Read other answers
RELEVANCY SCORE 82.8

Had an issue with my detachable keyboard losing bluetooth connection.  I then noticed when I would lose this connection and go to the device manager the bluetooth adapter would not show up.  This drove me nuts because it was not always happening at any specific time but randomly.  I would have to reboot a couple of times for it to come back then all would be good until the next time.  After almost two months of this I started to catch on that it would mainly do this when I was on battery power and when I hooked up to the power cord and reboot all would be fine.  I finally found the resolution on a Lenovo web site that has cured this issue.  Haven't lost connection yet and I have even tried to make it lose connection short of shutting it off. 1) Go to the Device Manager (Windows key + X)2) Select Bluetooth and right click on your Bluetooth adapter (mine was Intel Wireless Bluetooth (R) 4.0).3) Select Power Management tab.4) Uncheck "Allow the computer to turn off device to save Power."5) Click on OK I tried finding this on the hp.com site but never did so it would be nice if they would post it because I am sure others are having this issue on battery power.  Mine would almost instantly lose connection as soon as I unplugged from power and went to battery power so no doubt I am not the only one with this issue.

A:Envy x2 detachable keyboard kept losing bluetooth connection...

  Nice catch. I'll confirm if this option is already unchecked in my HP Envy x2 15t that HP has provided me as product loan. I don't have the bluetooth problem you're facing though.  Kind regards Visruth  

Read other 9 answers
RELEVANCY SCORE 71.6

I have an HP ENVY 4-1046tx that has three keys not working with normal pressure. So I decided to replace the keyboard. The present keyboard is not backlit. The ENVY 4 manual lists backlit keyboards for some models in the family. Is the system board same for all models across the ENVY 4 family? Can I replace with a backlit keyboard? 

Read other answers
RELEVANCY SCORE 71.6

Want to replace hp Envy m6 keyboard. Help is needed from Pune. 

Read other answers
RELEVANCY SCORE 65.6

Good day all,My boss HP ENVY x2 (13-inch) Detachable with windows 8.1  was stolen please how do I get it recovered very urgent.

Read other answers
RELEVANCY SCORE 65.2

Hi, I'm having trouble getting my battery working. It will randomly guess the percentage of the battery and the computer will shut-down while it says theres 50% battery life. I try the HP support app incuided on my computer to do a calibration, however the battery fail the test. Yes, I did a check on the battery state; it says the battery is fine but I know that is incorrect. Anyway, I want to replace the battery but there is no infomation on how or were I should take it. Any help doing it or is it impossable?

Read other answers
RELEVANCY SCORE 64.8

The HP ENVY x2 Detachable PC 15 will no turn on. Holding the Power button for 10 seconds produces a whirring sound but does not turn the tablet back on. The AC adapter light is white when the power cord is turned on. The Power Light on the opposite side is off. What else can I try?

Read other answers
RELEVANCY SCORE 64.8

My HP ENVY 15-c001dx x2 Detachable was 22 days past one year when we had to replace the mother board. Now 4 weeks later the tablet no longer recognizes the keyboard, nor will it connect to our internet. Is this computer now nothing more than a door stop? We paid $600 and have spent $350 on it already. Very dissatisfied customer. 

Read other answers
RELEVANCY SCORE 64

Hello, The bluetooth keyboard supplied with the laptop has stopped charging and is now dead. Bluetooth settings confirms that the keyboard is not present to be paired. The keyboard is connected to the base of the computer for charging. The switch on the keyboard is set to the left (green/on). There is no indication of charge etc from the charging light. There is no light from F12 (bluetooth) button when pressed for the required 3 seconds. Please advise something other than return to vendor as this is not possible due to location. Regards, GP WATSON. 

A:HP ENVY x2 Detachable PC 13 - windows 10 - bluetooth keyboar...

Hello @gpwataon,  Welcome to the HP Support Forums. I'm here to help. I understand you're having some trouble with the keyboard of your ENVY x2 not charging or turning on. I'd be happy to help. Please start by following this document as it may help to resolve this issue: HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge Keep me posted with results.Hit that Thumbs Up if this helps, and Accept as Solution if it resolves the issue so that others can find this post. Cheers,TechSurge.

Read other 4 answers
RELEVANCY SCORE 64

I've noticed the back of the laptop heating up for the past year, and usually place the screen section on a USB-powered fan platform to reduce the heat. When I put it to "sleep" I then turn off the AC power. I've been able to run it without AC power for 2-4 hrs on numerous occasions. However, about a week ago when I tried to resume from "sleep" before turning on ACpower, the CPU suddenly turned off. At the time I was using an external USB modem which was plugged in. So I turned on the AC power, and restarted the laptop. That happened a few times, and at least twice I saw a brief message on screen saying the battery level was below 3%, so CPU was turning off. Usually in sleep mode battery storage would not drop below 93%. In the past week the battery has stopped charging. (Last night it said the battery level was 0%; all day today it shows 83%.) So I have to use the ACpower to keep the laptop running.HP Battery check today produced the following results:Warranty Type: 3Cycle count: 187 / 1000Manufacturer: 331CBattery Age: 780 daysSerial Number: 02255 2014/09/30Temperature: 36 °CDesign Capacity: 4580 mAhFull Charge Capacity: 3818 mAh (83%)Remaining Capacity: 3193 mAhCurrent: 0 mATerminal Voltage: 8254 mVDesign Voltage: 7600 mVCell Voltage 1: 4127 mVCell Voltage 2: 4127 mVCell Voltage 3: 0 mVCell Voltage 4: 0 mVStatus: 82AC Power: YesCT Number: 6EJHQ03WY7J48YFailure ID: MAHW60-000000-MFGH6K-C0E103 I'm instructed to replace the batter... Read more

Read other answers
RELEVANCY SCORE 60.4

My detachable keyboard won't charge and bluetooth was working sporadically then stopped all together. Does it have a replaceable battery or do I need to purchase a new keyboard?

Read other answers
RELEVANCY SCORE 59.6

I am having an issue with my Spectre x2 detachable windows 10??. the detachable keyboard has been a great pain this last weeks. It started by giving not working for some seconds then it would work until just recently it fully stopped working the backlighting doesn?t work the keys don?t work nor does the touch pad work the only thing that is working fine is the bang and olufsen speakers in the keyboard I have tried everything, reset my computer, detached it and attached it back again and even troubleshooter my entire computer nothing seems to work and real pain is that I have only had this 2 in 1 for 4 months and my warranty has already expired?? hope someone can help?..

Read other answers
RELEVANCY SCORE 59.6

Yesterday while using the Laptop Pavillion X2 10, my physical keyboard stopped working, i restarted it and it worked for a while and stopped working. I read many suggestions tried following but nothing worked. Point to Note: ELAN Keyboard/touch pad Driver is not there anymore, No matter how many times I try ti install it, installatioin failed. - Tried installing ELAN Driver through HP Tool, but during the installation it gives it gives Error   "Error Executing Specific Program"     C:\SWSetup\SP74522\X64\Setup.exe - Updated the BIOS- Reinstalled Windows 10- Drained out the batterty and Reinstalled.- cleaned up the contacts between Screen and the Keyboard- tried F10, F2 diagnostic tools - Is the Detachable ketboard has its own Battery? could it be dead, of it works through the display?- But since I can't install the driver, it looks like its related to the driver? What should I Do, Please Help. 

Read other answers
RELEVANCY SCORE 59.6

detachable keyboard not working correctly some keys gives me 2 letters and other keys open difrent screensthis is how the alphabet types abcdefgrhuijklmno'pqgrsthuvwxyz  gr this is how the letter g comes out hu this is how the letter h  comes out 'p comes out like this gr this is how the letter r comes out hu this is how the letter u comes out  'cant get @ help  

Read other answers
RELEVANCY SCORE 59.6

Hello HP Team & Community, I've been using this laptop for about half a year now, never had a problem with the detachable keyboard before. I think it was even charging correctly before when I first installed Ubuntu on the machine. After that, I started trying out differet Linux OS's but came back to Ubuntu in the end. My issue is that the keyboard is not charging anymore, rendering it useless. I attach it to the laptop but the little orange light doesn't come on. I've looked over some other issues regarding the keyboard not working, the replies from the HP Team varied, and none of them specifically addressed Linux users having the issue... My guess is that I'm missing a driver for the keyboard... Is there any way to confirm this? Does HP have an Ubuntu equivalent of the HP Assistant? I'd really like to start using the keyboard again. I already tried asking at askubuntu.com - I received no answers. Hopefully, I'll find better luck here.

Read other answers
RELEVANCY SCORE 59.2

After I did the upgrade to window 10 my detachable keyboard stopped working. I have a HP ENVY x2 - 13-j002dx. Please help.

A:Detachable keyboard is not working after an upgrade to windo...

Please see HP Notebook PCs - Notebook Keyboard Troubleshooting (Windows 10, 8) for assistance with your issue. Also, as the keyboard is wireless Bluetooth, you may wish to check Bluetooth settings to ensure that the keyboard is detected/conected to the laptop. Please see the following for more assistance; Bluetooth Keyboard Cannot Be Used During System BootKeyboard does not work after pairing with computerCannot Electronically Connect Bluetooth Keyboard Base to Computer If you have any further questions, please don't hesitate to ask. Please click the White KUDOS "Thumbs Up" to show your appreciation

Read other 1 answers
RELEVANCY SCORE 58.4

hi.. i bought  the xps 12 before two months ago and this is the first time I face this problem it's suddenly can't detected from the tablet i did every thing i know  and no thing after 24 hour and when I went to sleep detached the tablet and it's worked!?  i don't know how but it's worked and after 12 hour still working until suddenly the window 10 Freeze and that force my to restart it with power button after that the keyboard didn't work
i did every think updating the drivers with latest update from dell and the window with latest update too
and i tried to uninstall the drivers from device manager with restart nothing had changed
i even rest my PC and bios and still not working
should to mention the keyboard no worked even in UEFI menu
well i became desperate and thank you in advance for any help
sorry for my English it's not my first language..

Read other answers
RELEVANCY SCORE 52.4

Hi! I've got Lenovo IdeaPad Yoga 13 Silver (https://www.alza.cz/EN/lenovo-ideapad-yoga-13-silver-d375124.htm), and while I am quite content with the device, my keyboard stopped working. I was wondering whether any of you might know and suggest an online reseller (official or otherwise), where I could get hold of a replacement keyboard. Now, I suppose backlit keyboard versions of newer Yoga laptops will not work I guess, will they? From what I have read Yoga 13 Silver does not have the slot required for backlit, but aside that, will the keyboard function and will it fit (dimension-wise)? If so, what is the voltage and current required? Would soldering a small battery to the backlit cable be a good idea (I accept the fact that I wouldn't be able to regulate it)? Thank you in advance!ck

Read other answers
RELEVANCY SCORE 52.4

Hi! I've got Lenovo IdeaPad Yoga 13 Silver (https://www.alza.cz/EN/lenovo-ideapad-yoga-13-silver-d375124.htm), and while I am quite content with the device, my keyboard stopped working. I was wondering whether any of you might know and suggest an online reseller (official or otherwise), where I could get hold of a replacement keyboard. Now, I suppose backlit keyboard versions of newer Yoga laptops will not work I guess, will they? From what I have read Yoga 13 Silver does not have the slot required for backlit, but aside that, will the keyboard function and will it fit (dimension-wise)? If so, what is the voltage and current required? Would soldering a small battery to the backlit cable be a good idea (I accept the fact that I wouldn't be able to regulate it)? Thank you in advance!ck

Read other answers
RELEVANCY SCORE 51.6

One of the screws on the bottom of my HP Envy 15 recently fell out and I would like to replace it. The screw is the PM2.5 X 5.5 . Unfortunately, I cannot find this specific screw or the screw kit (#720560-001) at any store, online or in person, even on the HP parts site. Is there somewhere you can direct me to buy this screw or screw kit? Or is there another screw that might fit this screw hole, even if the screw is a little long?

Read other answers
RELEVANCY SCORE 51.6

I am looking to replace my 80GB SSD drive. It's a constant battle to limit what is stored on the SSD. I have most programs installed on my D drive and Windows (i am running windows 7) seems to be constantly downloading huge update files. I am defeated. I want to swap out the 80 for something large enough that I can stop worrying about what I store on the C drive.
I went on the HP site but the prices for their drives are extraordinary. I thought maybe a typo but emailed HP. My current drive, 80GB MSSD MSATA is listed for $1062.33. The 300GB replacement is $972.80. (hp part #s 665932-001 and 665930-001) surprisingly the 80GB is more expensive than the 300GB but both prices seem outrageous to me.
I actually ordered a drive from Crucial but it is a 2.5". While I think it is compatible, it is much larger than my existing SSD. Their site doesn't list an MSATA drive that it considers compatible with my machine. Any suggestions? Could I use the 2.5" SSD and somehow make it my boot drive? or do I have to replace my MSATA? and if so, how do I find a compatible replacement that is priced more reasonably?
thanks
 

Read other answers
RELEVANCY SCORE 51.6

New computer.  My touch screen glass was cracked from accidentally sitting on it. The touch screen is reading touch pressure in several areas and is unusable, so we disabled it in the device manager.  The computer works fine otherwise. Best Buy will not be able to fix it in less than 3 weeks and I need to use this laptop for work. Which replacement parts do I need?  Who sells the part(s) for me or a pro to install?

Read other answers
RELEVANCY SCORE 51.6

My Envy 23 died a few monts ago, and I've been stuggling to get it repaired.  Was not under warranty at the time, and HP refused to help.  First repair facility said it was a bad mother board, but couldn't source one to fix the unit - recommended scrapping it, which was unacceptable to me.  Next repair facility determined Mother Board is OK, and traced it to video monitor being bad.   I have not been able to locate a replacement monitor for this machine.  The HP part number is 696330-001, and no one seems to have it available - or if so, seems the price is over $600 U.S. for the part. Can anyone please help me?  This machine is 3 years old, was over $1400 new, and it just seems completely unacceptable to junk a very nice machine that is in great shape for lack of being able to find a new monitor.  I've been using my much older HP laptop in the interim, but that solution isn't workable long term.

Read other answers
RELEVANCY SCORE 51.6

Hello, anyone could help me to understand if is it possible to replce my ssd 256 with a new one SSD 512.If yes, which ssd I have to buy and how can manage this replacement.Thanks a lot 

Read other answers
RELEVANCY SCORE 51.2

Where does one find a replacement battery for the HP Envy17 3070NR.  They are not available on HP website or anywhere else that I could find.

A:Battery replacement for Envy 17 3070NR

Hi, Have you tried the following stores ?    http://h20141.www2.hp.com/hpparts/?cc=US&lang=EN&jumpid=hpr_r1002_usen   http://partsurfer.hp.com/ The original part # for battery is: 657503-001     6 CELL 91WHr 4.1Ah LI VT06091 BATTERY Regards.

Read other 5 answers
RELEVANCY SCORE 51.2

Hi I am after parts to replace the housing on a laptop I dropped in the car park.  It landed on the corner.  There has been no damage to any of the hardware, but the housing needs replacing and I cannot find any of the parts to actually do this. Is it possible for me to purchase the following items anywhere?   Bottom Base Enclosure: 774554-001Top Cover(United Kingdom) with Backlight: 763935-031Display Back Cover: 763693-001

A:HP ENVY 17-k251na - replacement housing

Hi, Please try HP Stores, eBay or Amazon such as:     http://www.amazon.com/774554-001-BASE-ENCLOSURE-NSV-BBY/dp/B00PDD4X52    http://www.amazon.com/HP-763693-001-DISPLAY-BACK-COVER/dp/B00PDDDHQI Regards.

Read other 1 answers
RELEVANCY SCORE 51.2

I have a HP Envy dv-7225dx silver laptop. Recently one of the screws came loose somehow and I did not notice this until it came loose. Now I have lost the screw and part of my laptop is literally coming apart when I open my laptop. as a result I have to use a bit of force to put it back.  I have some screws but none that are small enough.Does anyone know where I can get a couple replacement screws (in case this happens again) and how much it would be?From what I know, the screw is narrow/thin, small and black. Also if anyone knows the measurement of the screw that would be great!











Solved!
View Solution.

A:HP Envy dv7-7255dx Screw Replacement

matmllr4 wrote:I have a HP Envy dv-7225dx silver laptop. Recently one of the screws came loose somehow and I did not notice this until it came loose. Now I have lost the screw and part of my laptop is literally coming apart when I open my laptop. as a result I have to use a bit of force to put it back.  I have some screws but none that are small enough.Does anyone know where I can get a couple replacement screws (in case this happens again) and how much it would be?From what I know, the screw is narrow/thin, small and black. Also if anyone knows the measurement of the screw that would be great!Hi,I suggest to buy laptop screws from ebay. There are plenty of them for cheap. This manual tells you what size you need: http://h10032.www1.hp.com/ctg/Manual/c03591253.pdf

Read other 5 answers
RELEVANCY SCORE 51.2

Where can i buy a replacement battery for my HP envy 17 3000EB partnumber TPN-l103.I already searched on battery king and ... 

Read other answers
RELEVANCY SCORE 51.2

I would like to get the part # for the display on my all in one.  I seemed to have cracked it while i replacing the mega slow HD that came with the machine.  Is it possible to find out the part number and what the cost? Thanks

Read other answers
RELEVANCY SCORE 51.2

Not sure if anyone can help me here, but I have been searching everywhere for a replacement battery for my ENVY 17-3270nr and have not found anything. According to the specifications page, it is a 6-Cell 86WHr lithium-ion HP extended life battery. I have not been able to find it anywhere, so I have to assume there is a compatible replacement out there somewhere.

A:HP ENVY 17-3270nr Battery Replacement

@Eagles_Fly_High This is the HP part number    657503-001 http://www.ebay.com/sch/i.html?_from=R40&_sacat=0&_nkw=657503-001&_sop=15 Dang that battery is not cheap!!!! Your manual here. http://h10032.www1.hp.com/ctg/Manual/c03317166 REO

Read other 1 answers
RELEVANCY SCORE 51.2

I have an HP Envy 20 d030xt. It turns on but the screen remains blank. I have two questions. 1) If this is a known gpu issue can I purchase a replacement card through HP? 2) The Hard drive appears to be working. HP is coming out with new AIO pcs on July 1 2016. If I were to purchase one would I be able to send my HD to HP to have the info on it transferred to the new pc? If that's not an option is there a way to do that myself? It has Windows 10 and a lot of info I'd like to have on my new pc. 

Read other answers
RELEVANCY SCORE 51.2

can i get a battery replacement for HP Envy J-049TX Laptop in India; HP Spare 710417-001; Model No.HSTNN-LB40

Read other answers
RELEVANCY SCORE 51.2

So basically my laptop will not charge or turn on without the power cord. #1) I ran out of warranty so I need to know my options. #2) I was wondering if there were any options for buying a replacement battery for this specific laptop. #3) Will HP be able to fix the battery without warranty?

Read other answers
RELEVANCY SCORE 51.2

I need to replace the motherboard in my hp envy phoenix h9-1300t.  The installed motherboard is part# 685772-002,  which is not available.  However, part# 685772-001 is available - will this work?

A:HP Envy h9-1300t motherboard replacement

whats wrong with it? if  blown caps, try replacing!

Read other 1 answers
RELEVANCY SCORE 51.2

Hello, I need a replacement keyboard for an HP Envy M6-1000Found one for a HP Envy M6-K (see link for reference:  https://www.amazon.com/Cool-See-725450-001-PK130UM1F00-M6-K001XX-M6-K010DX/dp/B00ZEE3U0E)What's the difference between the two models if any, and would this key board work? Thank you 

A:Key board replacement for HP Envy M6-1000

Hello @Nat0822!If you want to change any part of your laptop, please bring it to HP Service Centre nearest your location.Hope this helps. Let me know how this goes. I hope the issue gets resolved without hassles and the unit works great.To simply say thanks, please click the "Thumbs Up"button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as ?Accepted Solution? as it will help several others with the same issue to get it resolved without hassles.

Read other 1 answers
RELEVANCY SCORE 51.2

Hi. I'm looking to replace the original Broadcom wireless card inside my HP Envy 13 with an Intel card, specifically an Intel 8260GW. I've been greeted with a beautiful 'Wireless module not supported' error, code 704, which I assume has something to do with the BIOS having a whitelist. I've tried disabling and clearing TPM in the BIOS Security options with no success . Am I out of luck, or could anyone point me towards something I could do to get that card working?  Thanks.

A:Wireless card replacement - HP Envy 13

Hi: I am very surprised to read that you received that notice. Since about 2013, HP had removed the BIOS whitelists from their notebooks. I have a HP 350 G1 notebook that I bought last year and I installed an Intel 7260 in it with no problem at all. I only did it because I saw that other forum members had been putting any wireless cards they wanted in their notebooks. Prior to about 2013, every HP notebook has a whitelist and folks got the dreaded 'Wireless module not supported' notice. That means possibly that HP is returning to the whitelists. The only suggestion I can offer would be to install a supported wlan card listed in the service manual for your notebook and see if that works. You would have to get the specific card listed and it must have the HP part number on it, or it will not work. Chapter 3, pp 15-16 provide the list of the two wireless cards supported with their part numbers. Hopefully, the Intel dual band AC card listed will work. http://h10032.www1.hp.com/ctg/Manual/c04996189 If your notebook does not have two antennas present, a dual band card won't work. A lot of notebooks with these newer M2 single band cards only have 1 antenna present. Adding a 2nd antenna would require complete disassembly of the notebook including the display panel area to properly route a second antenna.

Read other 3 answers
RELEVANCY SCORE 50.4

Hello all, The battery that came with the machine states its a MC04 model or part number 807231-001. I can't find a replacement anywhere, not even in the HP Store. I would like to know which are the options available to replace this battery, capacities, etc. Thank you for your time.

A:envy m7-n101dx - battery replacement options

Hi, You can order from the following store:      http://partsurfer.hp.com/Search.aspx?SearchText=M1W07UA or      http://www.compareelectronicsprices.uk/product/hewlett-packard-807231-001-battery-41wh-original/b01i...      https://www.ipc-computer.eu/notebook-ersatzteile/akkus/akku-807231-001 Regards.

Read other 1 answers
RELEVANCY SCORE 50.4

Hello, My labtop died due to a motherboard falure about a few months ago and its way out of the warranty. Ive decided now to get a motherboard replacement but i the process of taking the motherboard out, i lost the hardrive connector. I know my warranty is out of date but is there a way of my purchasing that part? or am i out of luck and have to purchase a hard drive caddy?

Read other answers
RELEVANCY SCORE 50.4

I am looking for a replacement HDD SATA cable for my HP Envy 15 J143NA. The part number on my cable is 6017B0416801. I have seen cables online which look identical but have a different part number on them. Are these cables compatible with various models even if the part numbers are slightly different? Can anyone give me advice on where i can get a replacement cable from (distributor in the UK preferably)? Thank you in advance.Joe

Read other answers
RELEVANCY SCORE 50.4

My wireless adapter seems to be failing. I would like to replace it but would like to try a different brand than the Broadcom.  How do I know which adapters will work in my laptop?

A:acceptable replacement Wifi adapters for HP Envy 15

Hello @DMA49, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are looking to replace the WLAN Module, and wanted to assist you! Are you sure that WLAN Module is indeed failing?  You can always double check by performing the Components Test, for the hardware.  You can use this document to help: HP Notebook PCs - Testing for Hardware Failures (Windows 10, 8) If you believe that the WLAN Module is failing, then please provide me with the Product Number of the notebook.  Here is a link you can use that will help you find your Model and Product Number: HP Customer Support - Products Once I have that information, I can provide you with all the compatible WLAN Modules for your notebook. Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

Read other 1 answers