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are hard reset and factory reset the same thing?

Q: are hard reset and factory reset the same thing?

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











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Preferred Solution: are hard reset and factory reset the same thing?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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RELEVANCY SCORE 91.6

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 91.6

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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RELEVANCY SCORE 91.6

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

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RELEVANCY SCORE 90.4

Can anyone help? I bought a laptop at a pawn shop and it still has an admin password on it and i dont have a reset disk. I want to factory reset it. Its a Compaq CQ57 running windows 7
 

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RELEVANCY SCORE 90.4

Deal All,

I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.

Note: the recommended username (admin) and password (Blank) is not working

Thanking you all in advance.
 

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RELEVANCY SCORE 88.8

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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RELEVANCY SCORE 88.8

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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RELEVANCY SCORE 88.8

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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RELEVANCY SCORE 88.8

I can't access BIOS, ThinkVantage menu by pressing that button or login to Windows. Also, I can' get recovery tool by entering S/N of notebook from Lenovo page. Is there any solution to my problem?

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RELEVANCY SCORE 88.4

Hi there,

I'm hoping someone can help - I'm no good with technology - I have a Seagate hard drive where I've uploaded all my photos and documents to. I need to do a factory rest and I'm just wanting to check once I've done that and cleared the laptop - when I plug in the hard drive will all my files be there?

Thank you in advance
 

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RELEVANCY SCORE 87.6

Last Saturday my computer encountered a problem and i cant seem to fix it so Ill just have to hard reset my desktop if thats possible?
Is there like a button in the CPU or on the motherboard to press to reset it all?
Its not reinstalling windows because i do not have the discs.
And also if i reset it, will it delete my files on my Back-up drive (F:) ?
regards.

A:Hard factory reset Win7 Desktop

Placidus:
 
Before resorting to a Factory Restore, could you describe your computer and the problem that you are having?  There is a tremendous amount of expertise here on this Forum, and they might be able to find a solution that preserves everything.
 
Most computers have a recovery partition and it is a matter of pressing an F# key to initiate a factory image recovery, but I would not do that until I had backed up all of my data to an external drive.  Some companies, like Acer, claim that they will put your data in a separate folder and preserve it, but that did not work on a friend's computer that did require a factory restore.  You do not need the Windows disks if you do a factory restore, at least in most cases that I am aware of.  I am not a pro here.
 
Is your backup drive an external USB drive?  If so, make sure it is unplugged ... just in case.  If not, copy your backups, after they have been verified by the backup program (assuming you are not using Windows backup), to ensure that they are good, and make sure that you have created a backup recovery CD to boot from just in case the factory recovery is not successful.  They can fail if the recovery partition is corrupt, or their are issues with the sector integrity on Drive C:\.
 
I really recommend that you post more information to assist the pros here (not me) to help you correctly diagnose what the real issue is.  If you have a dying hard drive, for examp... Read more

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RELEVANCY SCORE 87.6

Tried to do factory reset. Message said problem resetting pc. Diagnostic said hard drive failure. Drive were Windows installed lock u.lock and try again. How do I unlock the drive

A:Tried to do factory reset. It tells me that my hard drive fa...

Hello, Welcome to the HP Support forums. Thank you for posting! If you aleady performed the BIOS/UEFI hardware tests and if they say HDD fails, then this is it. The problem is hardware related - not Windows, not software and the hardware (HDD) needs to be replaced. Your options: 1) If your computer is still under active warranty period , please contact HP Support and inform them. They will work with you about the way to replace the faulty component.  Contact HP:>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://support.hp.com/us-en/contact-hp  2) If your computer is with warranty period expired, you will need to replace the faulty HDD - buy it on your own. There are variety of options - vendors you can choose from - you need 2.5 inches HDD SATA. You can get it online or from PC retail store.You can also consider installing SSD instead of HDD - this is strongly recommended as SSDs are way faster, more repliable and lighter. More info on SSDs:>> http://www.computerhope.com/issues/ch001396.htm>> http://www.pcmag.com/article2/0,2817,2404258,00.asp  How to replace the faulty HDD with new HDD or new SSD: please, find info and instruction in your computer's manual or watch YouTube videos as an example. If you do not want to do this on your own, please bring the computer (or ship it) to HP Authorized Service Center where the technicians will do this for you. If you are not sure where such a center ... Read more

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RELEVANCY SCORE 87.6

I have a failed hard drive and do not want to have to ship the laptop in and have them fix it. I would much rather wipe the drive as I don't have much on it. Would it fix the failed drive? Please reply, thanks!













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A:WILL FACTORY RESET FIX HARD DRIVE FAILURE?

Hello Very sorry but no. Bad HDD must be replace with new HDD. The Grzy

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RELEVANCY SCORE 86.4

I have Lenovo T530 with Samsung OPAL 2 SSD drive. A hard disk password is set on the BIOS. Is it possible to do factory reset to the drive without knowing the password? Also, the BIOS keeps asking for the password not allowing me to enter the BIOS Setup or boot from USB Thanks,  

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RELEVANCY SCORE 86.4

The first few days it was doing fine and had no issues until I just had a random bsod. I figured that it wasn't much of an issue since it didn't happen again for a couple of days. Now after around 10 days, i can't start up my computer because every time i log in, it bsod.
My computer is a HP Pavilion a6242n PC.
I have a NVIDA graphics card and I run windows vista.
 

A:Comp still BSOD after factory reset and new hard drive

Have you applied all the Vista updates up to and including Service Pack 2?
 

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RELEVANCY SCORE 86.4

I recently got an external ssd and I'm now thinking of putting my current, four year old os, on it. however, it's a little bloated with programs, videos and driver updates; moreover some of my drivers don't work properly anymore causing me to BSOD when I run certain programs. I wan't to keep all my stuff on my C drive and have the factory version of windows on the SSD.

If It helps my Computer is a Toshiba satellite P755-S5390

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RELEVANCY SCORE 86.4

I have owned this Lenovo laptop for about 3 years now, so I definitely don't have a warranty for it any more.So 2 days ago I got a blue screen saying there was an error (which started happening for a few weeks now very rarely on random occasions), and my windows wouldn't launch anymore. After research, I checked the BIOS and it says that my hard-drive is not detected. Thing is, sometimes it works for a few minutes and I can launch windows but then it crashes (in which case when I had checked the bios the hard-drive would be detected). I tried unplugging and replugging the hard-drive, and that didn't work. I plugged the hard-drive to another computer as an external hard-drive and it works fine there, without any real issues. When I tried doing a factory reset, it just gets stuck on the initilisation so that doesn't work either. So I'm guessing it's not a real problem with the hard-drive. I asked a local computer repair shop and he told me that it's an issue with the bios, but I'm kinda out of ideas about what to do. Any thoughts? Any help would be appreciated, thanks.

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RELEVANCY SCORE 85.6

Hello,I pressed the button by mistake in the command manager and everything was deleted from the hard drive, even the Recovery. the hard drive came back as if it came from the factory,I want to help and send me Recovery fill please .greetings to you all Ismail Othman

A:Reset the factory hard drive by mistake, and missed The reco...

Hi Ismail,If you formatted hard drive and not able to boot into Windows, then you can:Either you've to Order HP Recovery USB directly from HP support specific for your model, to factory reset.https://support.hp.com/rs-en/document/c05123942Phone assist:http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlhttps://support.hp.com/us-en/document/bph07143Or you can do a clean install of Windows 10 Home 64 bit by creating UEFI bootable Windows installation USB using Microsoft Windows media creation tool:https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.htmlWindows will be automatically activated after installation while connected to internetAdditional drivers from here: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-g100-notebook-pc-series/8499304/mode...RegardsVisruth

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RELEVANCY SCORE 85.6

I have a Toshiba Satellite C855D-S5320, not that old at all. I tried downloading a game, and then got the BSOD. I had to reset my PC, lost everything I had, but ended up starting from scratch. Now, every so often, I'm getting a message saying "Windows detected a hard disk problem. Back up your files immediately to prevent information loss...". I right clicked on the "faulty" hard drive for error checking, no errors were found. I tried HD Tune Pro, and that's telling me "warning" for health status (05) Reallocated Sector Count (failed) is in red, and (C4) Reallocated Event Count (warning) is in yellow. Does this mean I have to replace the hard drive? The computer was working totally fine until that BSOD. Now it works and all but I keep getting that error message. The laptop is not that old really, and never any physical damage, but perhaps past warranty. I dont really have anything left to back up, since I lost everything when I reset it to factory state. Any advice?

A:Windows Detected a Hard Disk Problem after factory reset?

 I'm afraid it doesn't sound good for that hard drive.  You could run Speccy which you can download from here
http://www.bleepingcomputer.com/download/speccy/ and look at the SMART data for your drive.    After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.  
 
 For more information about the drive, you could download hard drive diagnostics form the Seagate or Western Digital web site and run them.  I've used Seatools from Seagate a good bit.
 
 If you have to replace that drive, you'll probably lose the recovery partition, so be prepared for that.  Your user guide should have info on how to create the recovery discs if you haven't already done that.
 
Good luck.

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RELEVANCY SCORE 82

Hi, After weeks of trying to get an answer to this problem without any assistance, either online or here (what's the use of a warranty when there's no customer service to speak of?) I tried transferring some files to my flash drive a day ago. The thing that happened now was that the transfer started out fine for the first few seconds (as usual), before crawling to a halt and then stopping completely - I can't remember what the exact message was, but it was something in the vein of "problems with disk". I then found out that I could neither add or delete files to the flash drive as it had been write protected. I searched online for how I could remove this protection (regedit, command prompt), but nothing helped - to my great, great frustration. Therefore, the flash drive is now useless to me, thanks to the laptop. I then experienced that the external hard drive that I tried to transfer the files from had also been write protected! Before pulling out my hair I checked if this was also the case when I plugged it in to another laptop (Asus). It wasn't. But on my Lenovo z50-75 that hard drive is useless for some strange reason. After experiencing this mountain of problems I want to do a full factory reset on my laptop, and then reinstall all my programs. My question is how I go about doing this. And also: when doing the reset, will it boot up with Windows 10, as it did when I purchased the laptop a little over a year ago?   

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RELEVANCY SCORE 82

Dear all,
Recently there was a problem in my Dell XPS 12 and I had to use Dell factory reset to renew my windows 8.1. While I was doing factory reset my computer created a back up of all my personal files and save them in a folder called "20140701120559_BACKUP". Inside this folder there are so many ".INP" files and some XML files. When I open "include.xml" I can see the path for all my files. Sadly after my computer finished installing new windows it didn't restore my files and it restarted and came up with new windows. Now I am trying to restore my files but "Dell Back Up" and Restore application cannot find the back up and I cannot select manually that back up on my external hard drive. Then I did some search and I ended up that I can use a solution that was explained in this link:
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=539013

Using this application I can select the back up in my external drive but when I press restore, I receive this error:
SoftThink SAS has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.

And when I press close, it will close and nothing will happen!
Can anybody please help me to find a way to restore all my files?

Thank you,
Saman

A:How to restore backed up files that was created during factory reset and saved in external hard drive in windows 8.1?

I just found out that MigRestore.exe is making a log file and in it's log file I found this error:

[2014-07-03 14:05:05]Info: RestoreUserDataW: [2014-07-03 14:05:05] ERROR : RegQueryValueEx('UserDontShowInLogonUI') on SAM\SAM\Domains\Account\Users\000003E9 : The system cannot find the file specified. (2 - 00000002)

Hope somebody here can help me.
Thank you

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RELEVANCY SCORE 82

I just attempted to do a factory reset of my Dell XPS 13 9550 running Windows 10. The factory reset failed. Now the laptop is in a loop - Shows the Dell logo, then a screen saying there is an error "hard drive not installed" then a black screen, then the Dell logo again.

A:Dell XPS 13 9350 - Factory Reset (Delete Everything For Recycle) Failed & Now No Hard Drive Installed Error

Hello? Can anybody help me with this?

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RELEVANCY SCORE 77.6

Hey Guys,

Looking for your advice and any links if any...cheers in advance

My Situation

In December 2009 I purchased a Toshiba Qosmio X500 - Model No. PQX33A-00X00J

At the time I upgraded my purchase from Toshiba Reseller BD4U, going from the standard 1x 500GB Sata drive + 1x 64GB SSD... to instead having 2x 500GB sata drives. I purchased with 3 year onsite next business day warranty, that is is now expired.

It came loaded with MS Win 7 Premium Home Edition - but no disks provided.
My Needs
I need/want to factory reset my PC - its starting to run slowI need to re-partition from my existing 4x partitions to just having 2
The Issues
Possibly as a result of upgrading the disk drives at time of purchase, I don't believe I have a hidden Recovery partition in order to do a System Recovery from the Hard Disk Drive - see image of my current partitions attached I don't have Win 7 OS installation disks or Toshiba Driver disks as they should have been installed by Toshiba
My Questions
Do You agree that I DONT have a Recovery Partition - when looking at the partition image? I'm confused on this point coz people say its hidden!?Given I have no Toshiba Drivers Disk or Windows 7 OS disks - what should I do? I'm thinking of downloading Win 7 (use my product key from sticker under PC) and making a disk/USB (but need to learn how)Is this where I get ALL necessary Toshiba drivers for my PC from?Does Toshiba provide a link on its site and instructions on where to get Win 7 ... Read more

A:Qosmio X500/00X System Recovery (Factory Reset) From Hard Disk Drive or Separate Disk

Sorry the model is Qosmio X500/00X

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RELEVANCY SCORE 77.6

Because of a problem recently for some reason, alot of my apps were greyed and not working. Despite upgrading to v1903, nothing was repaired or change to the Apps not working.

Despite Reset/Repair in Setting of some 20 Apps, the PC was still not right. During certain operations it would hang for 10/15 seconds.

Carried various checks with Defender and Malwarebytes, nothing found.

So tried "Reset" to take PC back to Factory. After an hour or so, came up as could not carry out the PC.

I have a flashdrive with Mediacreation for 1903 and a Macrium Reflect image.

So although the image was made before the current problem, which would be the option to have a reinstall of Windows. Format the hd and put the image onto the hd or start the image to put it back onto the hd.

But what could be the route of the problem where the Apps failed, still failed despite the upgrade from 1809 to 1903 and why Reset would not go back to factory.

Thanks
 

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RELEVANCY SCORE 74

I noticed that my computer has two graphics cards: Ati Radeon HD 3850 (With wich the pc system was advertised with) and a mysterious Ati radeon HD 3200. But, I also noticed that my system was using this 3200 one, wich is less "powerful" than the 3850 model.
So, I checked out ati catalyst settings and stuff and ended up deciding to disable the 3200 graphics card. I was expecting the other card to take over when I disable the older one, but seems that you can't really rely on logic with computers. Ending result was a black screen that I couln't just get up going again. I tried shutting down and restarting the computer with power switch, but the display receives no signal still. I can hear the starting sounds of windows, so the system starts fine just no video.
Now I would need some way to navigate to graphics card enabling button without the display.
Or some advices of what buttons to press in BIOS or whatever there is with Vista 64-bit when I can't see a thing of what I'm pressing.
Maybe a reset to factory settings option? If anyone can guide with this I would really appriciate. Like "press f2, then f9 and enter" or something.

Or is there any clever way to fix this easily?
I hope someone understood...English ain't my first language. Sorry for grammar.
 

A:How to reset graphics card settings without seeing a thing?

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RELEVANCY SCORE 74

Hello.. can anyone pls help me..

my problem is i change something in my computer.. in the display properties then i click the "settings" and i click the "advance" then something open i click the "adapter" tab then i click the "properties" and accidentaly i change it to disable..

and then after that i just restart my computer .. until the windows loading and after that i just ended a black screen..i wait for a few seconds and then suddenly i hear something .. i heared the windows start up sounds..and i wait again and its still black screen so i tried shutting down and restarting the computer with the short cut keys.. "windows key" then the "U" button and "R" button .. and its succesfully restart my pc.. but after the windows loading it goes black again.. and again i hear the windows start up sound...

and thats my problem.. now i would need to enabled the setting again without seeing a thing.. or reset my graphic card but i dont know how to... pls help me .. i dont know what to do..pls help me .. =(
by the way im using windows xp..

english ain't my first language .. sorry for my bad grammar...
 

A:How can i reset my graphics card settings without seeing a thing???

If you boot into safe mode that should allow you to undo the changes you have made.
 

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RELEVANCY SCORE 74

Hello.. can anyone pls help me..

my problem is i change something in my computer.. in the display properties then i click the "settings" and i click the "advance" then something open i click the "adapter" tab then i click the "properties" and accidentaly i change it to disable..

and then after that i just restart my computer .. until the windows loading and after that i just ended a black screen..i wait for a few seconds and then suddenly i hear something .. i heared the windows start up sounds..and i wait again and its still black screen so i tried shutting down and restarting the computer with the short cut keys.. "windows key" then the "U" button and "R" button .. and its succesfully restart my pc.. but after the windows loading it goes black again.. and again i hear the windows start up sound...

and thats my problem.. now i would need to enabled the setting again without seeing a thing.. or reset my graphic card but i dont know how to... pls help me .. i dont know what to do..pls help me .. =(
by the way im using windows xp..

english ain't my first language .. sorry for my bad grammar...
 

A:How can i reset my graphics card settings without seeing a thing???

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RELEVANCY SCORE 73.6

My laptop won't reset where it fully cleans and removes everything. I've done it once before. The second time I tried to do it, it didn't clean everything and it told me this. This third time, it doesn't do any cleaning at all. There's a message that tells me this. How do I get the laptop reset to factory settings again? The laptop is operating on Windows 10. Please help! 

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RELEVANCY SCORE 73.6

I have had a hard drive failure.  I have installed a new hard drive.  I would like to find and install the original software and operating system.  Where do I find it?  What is the procedure? Thanks!

A:Factory Reset

Is this a desktop or a laptop? Do you mean G71-340US?

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RELEVANCY SCORE 73.6

Loading Win 10 and stuck on load 

A:factory reset

papaike Hello;Allow me to welcome you to the HP forums!I read your post about problems loading Win10 and wanted to help -- but need more information. Are you trying to install Win10 and it's stuck in the installation  process? Or, did you alread install it, and now upon reboot, it's stuck? Also, if this was a Win10 Upgrade, what was the version of the prior OS? And, please follow these instructions to obtain the detailed produce number, as we need that information to provide detailed assistance: Finding Your HP Product Model Number | HP® Customer Support We can proceed once you provide the information.Thanks

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RELEVANCY SCORE 73.6

I'm looking to sell my computer as I've just bought a new one. I'm trying to clear all the data off, is there any way I can do a factory reset to make sure everything is wiped off. 

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RELEVANCY SCORE 73.6

Hi, Can anyone tell me how to factory reset a Aspire F5-571-320G? Neighbour has not got a system image and need a clean slate after removing ransomware. TIA Kevin

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RELEVANCY SCORE 73.6

Hi ,I tried to do a reset of sons notebook ,got to 54% then said there was a problem so  to cancel . Kept trying and eventually got the following message . The followibg configuration change was requested for this computers TPM .Clear TPM Press F1 to accept or F2 to reject . I have tried both and cant get past the hp logo at start .  Can anyone help or do I need to take it to shop .  

A:factory reset

Hi,If you desire, you can clean install Windows 10 Home edition in your Stream notebook, using Microsoft windows media creation tool by creating bootable installation USB.Stream is a budget notebook with very low storage capacity and hardware components. Recovery may fail due to not enough storage capacity and memory.You could try clean install. Windows will be automatically activated after installation while connected to internethttps://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.htmlAdditional drivers, you can download from your HP support page.RegardsVisruth

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RELEVANCY SCORE 73.6

I reset my computer to factory defaults on my computer, because it was acting buggy, and I was afraid something horrible was going on.

I'm not a computer genius, heck.. I can't even say I'm close to it.

But I knew that the reset would help me get my computer back to the way I had it when I got it in February, and I can start from there once more.

Now.. with that being said.
Every time I log on now to the computer, it acts as if I'm hitting F10 still, and giving me three options.. The Factory Reset, the Total Reset (which is meant to be used when installing a new verision of Windows), and then "Q" which makes me exit.

After the reset, everything seemed to straighten itself out, which is the bonus for me. I know now that if I do something horrible to this computer, it'll fix itself. Other than for that.. I'm at a loss.

Now the question is, what do I do to get rid of this screen?
I'm running on Windows XP SP2.
Much help would be appreciated.
 

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RELEVANCY SCORE 73.6

I have an Inspiron 3847 which was upgraded from windows 8.1 to windows 10.
I created a recovery usb drive using windows 10. If I need to do a factory reset, will it reset to windows 8.1 or windows 10?

A:Factory reset

Hi,Welcome to our community. To answer your question, the factory reset will reset the system to Windows 10. Please write to us if you have any queries.

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RELEVANCY SCORE 73.6

Product came with Windows 8.1 (not sure if 32 or 64 bit).  Am attempting recovery for a friend who is not technically capable.  Using HP Factory Recovery to do a full factory reset using the 5 DVD set created upon initial setup of the machine.  Have since upgraded to Windows 10, but that upgrade can be done again upon a full reset.  Am at the Factory Image Recovery Preparation page and have the Reformatting and Copying Files lines checked.  Progress goes to 12% with 18 minutes remaining and process freezes (multiple attempts and always freezes at 12%). After quite a long wait, an error message appears stating that the Destination Drive is not Connected.  Attempted to use an extrenal DVD drive as suggested in a tech forum, but this did not work as the system failed to read from the external drive. Is there a solution to this problem that does not require the disassembly of the machine to take the hard drive external as suggested in another tech forum?  Or is there a clean DVD image set that HP can provide that will not cause this problem.











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A:Factory Reset

Hi, The machine originally shipped with Windows 8.1 64bit ( Home ). If you wish to order a replacement set of Recovery Media for Windows 8.1, you can do so starting on the link below. http://support.hp.com/us-en/mediaorder/hp-15-g000-notebook-pc-series/6545564/model/6761879/softwareitem/819421-001/step1 An alternative option, if you're intending to upgrade the notebook to Windows 10 again, would just be to perform a clean installation of 10 - as the machine has been previously upgraded to 10, a hardware profile ( Digital Entitlement ) will have been recorded by the activation servers. As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8.1, you can just create your own installation media and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed. http://www.howtogeek.com/224342/how-to-clean-install-windows-10/ Regards, DP-K

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RELEVANCY SCORE 73.6

OK, so I bought an HP EliteBook from an auction that was used by a business that is currently running Windows 7 Professional. I want to reset the PC to factory but I do not have admin rights and ask for Domain password everyday I try, Any Ideas
 

A:FACTORY Reset

It may not even have a Recovery partition if it was business used.

What does it show under disk management?
 

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RELEVANCY SCORE 73.6

I am putting my laptop up for sale.  I have removed all personal files.  How do I factory reset the laptop?

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RELEVANCY SCORE 73.6

PLEASE READ == I use a genuine copy of Windows 7 Home Premium and now want to factory restore my whole computer after 4-5 years of use. Every tutorial I've read and watched have a button on the control panel that says "Restore to factory condition" but my computer doesn't have that button! I have tried EVERY video teaching me how to factory reset and need help now.
 
I do not have the restore disk because the PC was given to me by my brother and he bought it YEARS ago.

A:Help With Factory Reset!

What is the make and model of the computer? Right click Computer > Manage > Disk Management. Is there a partition that is about 12GB in size labeled recovery?

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RELEVANCY SCORE 73.6

Is it possible to factory reset my HP stream notebook from home? And if so, how would I go along by doing so?

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RELEVANCY SCORE 73.6

Hey guys, having a bit of trouble here. i used to live in an old child safety house, and they gave me an old laptop to keep. (Lenovo thinkpad; windows 7) i have access to they local user account, which is not an administrator account. i don't know the password for the admin account either. basically what i want to do is to factory reset this laptop because they have a program on it that will only allow admins to install most games and stuff i download. I've tried resetting the password through cmd.exe but it wont let me, it says access is denied, ive tried download a password reset key thing and it wouldnt work either. any way i can get around this? any help is appreciated
 

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RELEVANCY SCORE 73.6

I have acquired a Lenovo ideapad Win 8 from my son which I would like to restore to factory settings. He does not remember ever having a recovery disc. Is there a way without one?

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RELEVANCY SCORE 73.6

Hi, I am factorey resetting my PC due to a virus. It is 98% complete and a message has appeared saying "there is no disk in the drive. Please insert a disk into drive \Device\HarddiskVolume1" it gives me the option to cancel, try again, or continue however, the mouse doesn't work in this process and the keyboard won't work even though it is on as the light appears when I hit caps lock. Anyone know what I can do to fix this and get my PC reset. Thanks

A:Factory Reset

Got it sorted 👍

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RELEVANCY SCORE 73.6

I still cannot get into my computer. Only Bios. I am trying to reset this computer to factory default. I cannot log into Windows. I bought this on eBay about a year or two ago and it was supposed to come reset. I have contacted the seller on nimerou occasions and never responded with the password etc. it's just sitting next here collecting dust, please help! I can get into Bios.

A:Reset to factory?

 Try the procedure here:http://support.hp.com/us-en/product/HP-Mini-110-PC-series/4004509/model/4041533/document/c01867418#A...

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RELEVANCY SCORE 73.6

I did an F8 to do a factory reset. There is no Factory Reset Option available.
No OS disk provided to me by Dell.
My warranty has expired.
Dell said they can do the factory reset and no longer provides disks, if I bought a one year warranty for $250.
Is there any way to do this using MS Dos? 
I see my system showing there is a recovery section.
Thanks.

 

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