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are hard reset and factory reset the same thing?

Q: are hard reset and factory reset the same thing?

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











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Preferred Solution: are hard reset and factory reset the same thing?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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RELEVANCY SCORE 92

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

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RELEVANCY SCORE 92

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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RELEVANCY SCORE 92

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 89.2

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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RELEVANCY SCORE 89.2

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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RELEVANCY SCORE 89.2

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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RELEVANCY SCORE 87.6

Last Saturday my computer encountered a problem and i cant seem to fix it so Ill just have to hard reset my desktop if thats possible?
Is there like a button in the CPU or on the motherboard to press to reset it all?
Its not reinstalling windows because i do not have the discs.
And also if i reset it, will it delete my files on my Back-up drive (F:) ?
regards.

A:Hard factory reset Win7 Desktop

Placidus:
 
Before resorting to a Factory Restore, could you describe your computer and the problem that you are having?  There is a tremendous amount of expertise here on this Forum, and they might be able to find a solution that preserves everything.
 
Most computers have a recovery partition and it is a matter of pressing an F# key to initiate a factory image recovery, but I would not do that until I had backed up all of my data to an external drive.  Some companies, like Acer, claim that they will put your data in a separate folder and preserve it, but that did not work on a friend's computer that did require a factory restore.  You do not need the Windows disks if you do a factory restore, at least in most cases that I am aware of.  I am not a pro here.
 
Is your backup drive an external USB drive?  If so, make sure it is unplugged ... just in case.  If not, copy your backups, after they have been verified by the backup program (assuming you are not using Windows backup), to ensure that they are good, and make sure that you have created a backup recovery CD to boot from just in case the factory recovery is not successful.  They can fail if the recovery partition is corrupt, or their are issues with the sector integrity on Drive C:\.
 
I really recommend that you post more information to assist the pros here (not me) to help you correctly diagnose what the real issue is.  If you have a dying hard drive, for examp... Read more

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RELEVANCY SCORE 87.6

I have a failed hard drive and do not want to have to ship the laptop in and have them fix it. I would much rather wipe the drive as I don't have much on it. Would it fix the failed drive? Please reply, thanks!













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A:WILL FACTORY RESET FIX HARD DRIVE FAILURE?

Hello Very sorry but no. Bad HDD must be replace with new HDD. The Grzy

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RELEVANCY SCORE 87.6

Tried to do factory reset. Message said problem resetting pc. Diagnostic said hard drive failure. Drive were Windows installed lock u.lock and try again. How do I unlock the drive

A:Tried to do factory reset. It tells me that my hard drive fa...

Hello, Welcome to the HP Support forums. Thank you for posting! If you aleady performed the BIOS/UEFI hardware tests and if they say HDD fails, then this is it. The problem is hardware related - not Windows, not software and the hardware (HDD) needs to be replaced. Your options: 1) If your computer is still under active warranty period , please contact HP Support and inform them. They will work with you about the way to replace the faulty component.  Contact HP:>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://support.hp.com/us-en/contact-hp  2) If your computer is with warranty period expired, you will need to replace the faulty HDD - buy it on your own. There are variety of options - vendors you can choose from - you need 2.5 inches HDD SATA. You can get it online or from PC retail store.You can also consider installing SSD instead of HDD - this is strongly recommended as SSDs are way faster, more repliable and lighter. More info on SSDs:>> http://www.computerhope.com/issues/ch001396.htm>> http://www.pcmag.com/article2/0,2817,2404258,00.asp  How to replace the faulty HDD with new HDD or new SSD: please, find info and instruction in your computer's manual or watch YouTube videos as an example. If you do not want to do this on your own, please bring the computer (or ship it) to HP Authorized Service Center where the technicians will do this for you. If you are not sure where such a center ... Read more

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RELEVANCY SCORE 86.8

The first few days it was doing fine and had no issues until I just had a random bsod. I figured that it wasn't much of an issue since it didn't happen again for a couple of days. Now after around 10 days, i can't start up my computer because every time i log in, it bsod.
My computer is a HP Pavilion a6242n PC.
I have a NVIDA graphics card and I run windows vista.
 

A:Comp still BSOD after factory reset and new hard drive

Have you applied all the Vista updates up to and including Service Pack 2?
 

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RELEVANCY SCORE 86.8

I recently got an external ssd and I'm now thinking of putting my current, four year old os, on it. however, it's a little bloated with programs, videos and driver updates; moreover some of my drivers don't work properly anymore causing me to BSOD when I run certain programs. I wan't to keep all my stuff on my C drive and have the factory version of windows on the SSD.

If It helps my Computer is a Toshiba satellite P755-S5390

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RELEVANCY SCORE 86

I have a Toshiba Satellite C855D-S5320, not that old at all. I tried downloading a game, and then got the BSOD. I had to reset my PC, lost everything I had, but ended up starting from scratch. Now, every so often, I'm getting a message saying "Windows detected a hard disk problem. Back up your files immediately to prevent information loss...". I right clicked on the "faulty" hard drive for error checking, no errors were found. I tried HD Tune Pro, and that's telling me "warning" for health status (05) Reallocated Sector Count (failed) is in red, and (C4) Reallocated Event Count (warning) is in yellow. Does this mean I have to replace the hard drive? The computer was working totally fine until that BSOD. Now it works and all but I keep getting that error message. The laptop is not that old really, and never any physical damage, but perhaps past warranty. I dont really have anything left to back up, since I lost everything when I reset it to factory state. Any advice?

A:Windows Detected a Hard Disk Problem after factory reset?

 I'm afraid it doesn't sound good for that hard drive.  You could run Speccy which you can download from here
http://www.bleepingcomputer.com/download/speccy/ and look at the SMART data for your drive.    After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.  
 
 For more information about the drive, you could download hard drive diagnostics form the Seagate or Western Digital web site and run them.  I've used Seatools from Seagate a good bit.
 
 If you have to replace that drive, you'll probably lose the recovery partition, so be prepared for that.  Your user guide should have info on how to create the recovery discs if you haven't already done that.
 
Good luck.

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RELEVANCY SCORE 86

Hello,I pressed the button by mistake in the command manager and everything was deleted from the hard drive, even the Recovery. the hard drive came back as if it came from the factory,I want to help and send me Recovery fill please .greetings to you all Ismail Othman

A:Reset the factory hard drive by mistake, and missed The reco...

Hi Ismail,If you formatted hard drive and not able to boot into Windows, then you can:Either you've to Order HP Recovery USB directly from HP support specific for your model, to factory reset.https://support.hp.com/rs-en/document/c05123942Phone assist:http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlhttps://support.hp.com/us-en/document/bph07143Or you can do a clean install of Windows 10 Home 64 bit by creating UEFI bootable Windows installation USB using Microsoft Windows media creation tool:https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.htmlWindows will be automatically activated after installation while connected to internetAdditional drivers from here: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-g100-notebook-pc-series/8499304/mode...RegardsVisruth

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RELEVANCY SCORE 82.4

Dear all,
Recently there was a problem in my Dell XPS 12 and I had to use Dell factory reset to renew my windows 8.1. While I was doing factory reset my computer created a back up of all my personal files and save them in a folder called "20140701120559_BACKUP". Inside this folder there are so many ".INP" files and some XML files. When I open "include.xml" I can see the path for all my files. Sadly after my computer finished installing new windows it didn't restore my files and it restarted and came up with new windows. Now I am trying to restore my files but "Dell Back Up" and Restore application cannot find the back up and I cannot select manually that back up on my external hard drive. Then I did some search and I ended up that I can use a solution that was explained in this link:
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=539013

Using this application I can select the back up in my external drive but when I press restore, I receive this error:
SoftThink SAS has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.

And when I press close, it will close and nothing will happen!
Can anybody please help me to find a way to restore all my files?

Thank you,
Saman

A:How to restore backed up files that was created during factory reset and saved in external hard drive in windows 8.1?

I just found out that MigRestore.exe is making a log file and in it's log file I found this error:

[2014-07-03 14:05:05]Info: RestoreUserDataW: [2014-07-03 14:05:05] ERROR : RegQueryValueEx('UserDontShowInLogonUI') on SAM\SAM\Domains\Account\Users\000003E9 : The system cannot find the file specified. (2 - 00000002)

Hope somebody here can help me.
Thank you

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RELEVANCY SCORE 82.4

I just attempted to do a factory reset of my Dell XPS 13 9550 running Windows 10. The factory reset failed. Now the laptop is in a loop - Shows the Dell logo, then a screen saying there is an error "hard drive not installed" then a black screen, then the Dell logo again.

A:Dell XPS 13 9350 - Factory Reset (Delete Everything For Recycle) Failed & Now No Hard Drive Installed Error

Hello? Can anybody help me with this?

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RELEVANCY SCORE 82.4

Hi, After weeks of trying to get an answer to this problem without any assistance, either online or here (what's the use of a warranty when there's no customer service to speak of?) I tried transferring some files to my flash drive a day ago. The thing that happened now was that the transfer started out fine for the first few seconds (as usual), before crawling to a halt and then stopping completely - I can't remember what the exact message was, but it was something in the vein of "problems with disk". I then found out that I could neither add or delete files to the flash drive as it had been write protected. I searched online for how I could remove this protection (regedit, command prompt), but nothing helped - to my great, great frustration. Therefore, the flash drive is now useless to me, thanks to the laptop. I then experienced that the external hard drive that I tried to transfer the files from had also been write protected! Before pulling out my hair I checked if this was also the case when I plugged it in to another laptop (Asus). It wasn't. But on my Lenovo z50-75 that hard drive is useless for some strange reason. After experiencing this mountain of problems I want to do a full factory reset on my laptop, and then reinstall all my programs. My question is how I go about doing this. And also: when doing the reset, will it boot up with Windows 10, as it did when I purchased the laptop a little over a year ago?   

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RELEVANCY SCORE 77.6

Hey Guys,

Looking for your advice and any links if any...cheers in advance

My Situation

In December 2009 I purchased a Toshiba Qosmio X500 - Model No. PQX33A-00X00J

At the time I upgraded my purchase from Toshiba Reseller BD4U, going from the standard 1x 500GB Sata drive + 1x 64GB SSD... to instead having 2x 500GB sata drives. I purchased with 3 year onsite next business day warranty, that is is now expired.

It came loaded with MS Win 7 Premium Home Edition - but no disks provided.
My Needs
I need/want to factory reset my PC - its starting to run slowI need to re-partition from my existing 4x partitions to just having 2
The Issues
Possibly as a result of upgrading the disk drives at time of purchase, I don't believe I have a hidden Recovery partition in order to do a System Recovery from the Hard Disk Drive - see image of my current partitions attached I don't have Win 7 OS installation disks or Toshiba Driver disks as they should have been installed by Toshiba
My Questions
Do You agree that I DONT have a Recovery Partition - when looking at the partition image? I'm confused on this point coz people say its hidden!?Given I have no Toshiba Drivers Disk or Windows 7 OS disks - what should I do? I'm thinking of downloading Win 7 (use my product key from sticker under PC) and making a disk/USB (but need to learn how)Is this where I get ALL necessary Toshiba drivers for my PC from?Does Toshiba provide a link on its site and instructions on where to get Win 7 ... Read more

A:Qosmio X500/00X System Recovery (Factory Reset) From Hard Disk Drive or Separate Disk

Sorry the model is Qosmio X500/00X

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RELEVANCY SCORE 74.4

Hello.. can anyone pls help me..

my problem is i change something in my computer.. in the display properties then i click the "settings" and i click the "advance" then something open i click the "adapter" tab then i click the "properties" and accidentaly i change it to disable..

and then after that i just restart my computer .. until the windows loading and after that i just ended a black screen..i wait for a few seconds and then suddenly i hear something .. i heared the windows start up sounds..and i wait again and its still black screen so i tried shutting down and restarting the computer with the short cut keys.. "windows key" then the "U" button and "R" button .. and its succesfully restart my pc.. but after the windows loading it goes black again.. and again i hear the windows start up sound...

and thats my problem.. now i would need to enabled the setting again without seeing a thing.. or reset my graphic card but i dont know how to... pls help me .. i dont know what to do..pls help me .. =(
by the way im using windows xp..

english ain't my first language .. sorry for my bad grammar...
 

A:How can i reset my graphics card settings without seeing a thing???

If you boot into safe mode that should allow you to undo the changes you have made.
 

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RELEVANCY SCORE 74.4

Hello.. can anyone pls help me..

my problem is i change something in my computer.. in the display properties then i click the "settings" and i click the "advance" then something open i click the "adapter" tab then i click the "properties" and accidentaly i change it to disable..

and then after that i just restart my computer .. until the windows loading and after that i just ended a black screen..i wait for a few seconds and then suddenly i hear something .. i heared the windows start up sounds..and i wait again and its still black screen so i tried shutting down and restarting the computer with the short cut keys.. "windows key" then the "U" button and "R" button .. and its succesfully restart my pc.. but after the windows loading it goes black again.. and again i hear the windows start up sound...

and thats my problem.. now i would need to enabled the setting again without seeing a thing.. or reset my graphic card but i dont know how to... pls help me .. i dont know what to do..pls help me .. =(
by the way im using windows xp..

english ain't my first language .. sorry for my bad grammar...
 

A:How can i reset my graphics card settings without seeing a thing???

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RELEVANCY SCORE 74.4

I noticed that my computer has two graphics cards: Ati Radeon HD 3850 (With wich the pc system was advertised with) and a mysterious Ati radeon HD 3200. But, I also noticed that my system was using this 3200 one, wich is less "powerful" than the 3850 model.
So, I checked out ati catalyst settings and stuff and ended up deciding to disable the 3200 graphics card. I was expecting the other card to take over when I disable the older one, but seems that you can't really rely on logic with computers. Ending result was a black screen that I couln't just get up going again. I tried shutting down and restarting the computer with power switch, but the display receives no signal still. I can hear the starting sounds of windows, so the system starts fine just no video.
Now I would need some way to navigate to graphics card enabling button without the display.
Or some advices of what buttons to press in BIOS or whatever there is with Vista 64-bit when I can't see a thing of what I'm pressing.
Maybe a reset to factory settings option? If anyone can guide with this I would really appriciate. Like "press f2, then f9 and enter" or something.

Or is there any clever way to fix this easily?
I hope someone understood...English ain't my first language. Sorry for grammar.
 

A:How to reset graphics card settings without seeing a thing?

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RELEVANCY SCORE 74

Hi all,
 
Please i need help to recover apps that came with G50-45 laptop.
My system was running so slow so i decided to set to factory without knowing i would lose apps that came with it when i bought it.
is there anyway i can get those back, especially evernote and onekey recovery?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 













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A:G50-45 - Factory Reset

Hi azanene , 
 
Welcome to the Community Forums. 
 
How did you perform the factory reset? 
About OKR (page 26), usually turning off the machine and pressing the Novo Button (item 2 page 9) to turn on.
OKR menu would offer System Recovery from initial backup that would restore also same preloaded factory application similarly installed using a factory imager. 
 
About one note , it is installed on Windows as feature when you log in your microsoft account .
Microsoft store would likewise offer same Lenovo apps using the keyword lenovo.
 
Hope this help answer your query.
Update us how things go.
 
Regards

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RELEVANCY SCORE 74

Hi, Can anyone tell me how to factory reset a Aspire F5-571-320G? Neighbour has not got a system image and need a clean slate after removing ransomware. TIA Kevin

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RELEVANCY SCORE 74

My laptop won't reset where it fully cleans and removes everything. I've done it once before. The second time I tried to do it, it didn't clean everything and it told me this. This third time, it doesn't do any cleaning at all. There's a message that tells me this. How do I get the laptop reset to factory settings again? The laptop is operating on Windows 10. Please help! 

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RELEVANCY SCORE 74

I have windows vista home and recently crashed and lost everything.....
I am trying to reset my pc to factory settings and like i said i lost everything....including restore points!
I have heard that their is a "ghost image" to load from the drive that restores it to factory but cant find any instructions on how to get to it.
Thanks for any help.

A:Factory reset.............

Laptop Recovery Instructions - Tech Support Forum

If this does not work. Give me the model of your computer and I will help.

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RELEVANCY SCORE 74

Hi i have a "Gericom 1st supersonic PCI E KN1 series laptop" and been having major problems with it,
i was just wondering if there was a factory reset button on it anywhere? and if so where?
 

A:Factory Reset?

you can do factory reset of the laptop, by disconnecting CMOS battery(while laptop turned off and if main battery and charger disconnected too) and reconnecting it again. if you wish to remove password you can try this procedure, but in 99% cases it won't help.
 

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RELEVANCY SCORE 74

My Toshiba laptop is currently screwed up, and right now, so I decided to try and factory restore it. Normally when I try to start it up, it brings me to the "Windows Error Recovery" screen. I do the "hold 0" thing and I get brought to the screen to choose an operating system, but when I do it just brings me to the "Windows Error Recovery" screen, rather than a warning screen, which is what I'm told should appear.
 

A:Trying to Do Factory Reset

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RELEVANCY SCORE 74

About a year ago I gave this computer to my son who was about to start school, now that i have it it is filled with viruses and i cant remember the administrators password. the email i have registered to the computer is no longer available, is there a way for me to factory reset my computer?

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RELEVANCY SCORE 74

I have dv7 7270ca notebook, originally came with Windows 8.Have HP System Recovery disks(kit).After I do reset, will system upgrade back to current Windows 10 OPS?Any other things I should be aware of.ThanksEdgar

A:Factory Reset

Hello @EddyTHEeagle Thank you for posting in the HP Support forum. No, if your recovery kit is for Winows 8, the system will not upgrade again to Windows 10. If you want Windows 10 you need to install it manually on your own.Which one do you prefer - Win 8 or Win 10 ?

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RELEVANCY SCORE 74

How to factory reset to my laptop.
Windows Hang, BSOD Errors, Display Problem at once..
Laptop-Toshiba c640

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RELEVANCY SCORE 74

I am a college student and I recently bought an Acer Aspire R11 Notebook and I am now having problems... My student data files are on a flash drive, I went to put it in last night and it wouldn't respond... I tried the flash drive in the computer at my school and I was able to see my files... Tonight I came home and I tried again and yet again it said "flash drive not responding". So I was going to factory reset the computer and googled how to do it. I have windows 8 so I have tiles like an iPhone. I clicked on the settings tile and it just stalled with the logo on the screen and will not open.. I have tried many times to open settings and just keeps stalling. I have 2 presentations due in a couple of days with no other way to do them. So please if you could help, I would greatly appreciate it.
Thank you
Cassandra Hill
 

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RELEVANCY SCORE 74

I was Givin a 2002 Dell inspiron 6000 Microsoft Windows XP tonight from a friend and I need to factory reset it but no matter what I have done, tryed, or looked up on the Internet I can't find anythin helpful.... PLEASE HELP
 

A:factory reset

What is the model number and the service tag number on your Dell Inspiron.
Does it has already Windows XP in it that you want to reset.
 

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RELEVANCY SCORE 74

I just reset my Windows 7 Acer Aspire 5742Z laptop to factory reset which I have never tried before.  Everything seem to go without a hitch, but when I looked to see if the Product Key was entered, as I was never ask about it during the factory reset.  I noticed the product key that was installed was not the same as the product key printed on the bottom of the laptop.  Could you please tell me if this is okay, that it will work alright?  I tried to get information on YouTube (I?m a complete novice with computers) and I notice there was a lot of videos on how the change the product key, will I have to change the product key that was installed to the one stamped on the bottom of my laptop.  And advice would be really appreciated.

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RELEVANCY SCORE 74

I have 2 laptops. I have Microsoft acct., verizon is my provider. One laptop is 17" and the other is 15". I would like to "Factory reset the 15" and have this one different from the other one. Can I do this without deleting all my data from the system?
 

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RELEVANCY SCORE 74

Please help...I need to factory reset my desktop for Windows 10.   Does anyone know how to do this?  Thank you.

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RELEVANCY SCORE 74

I am having some issues with my desk top computer and I was woundering if my model comes with a FACTORY RESORE POINT to put it back to when i first turned it on when I brought it.I have saved and deleted all files and pictures and other staff and then I have uninstalled all programs I have installed sinse I brought it.Now I am unable to find factory restore point and I hope it has one. Can any tell if it comes with ( FRP) and how to do it. Thanks to all MICHAEL

A:FACTORY RESET

Hi, Michael: See if the info at the link below is of help to you... http://support.hp.com/us-en/document/c04758961

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RELEVANCY SCORE 74

I have acquired a Lenovo ideapad Win 8 from my son which I would like to restore to factory settings. He does not remember ever having a recovery disc. Is there a way without one?

A:Factory reset Win 8

Run the Lenovo One Key Recovery: https://support.lenovo.com/us/en/solutions/ht077084

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RELEVANCY SCORE 74

Hi, I am factorey resetting my PC due to a virus. It is 98% complete and a message has appeared saying "there is no disk in the drive. Please insert a disk into drive \Device\HarddiskVolume1" it gives me the option to cancel, try again, or continue however, the mouse doesn't work in this process and the keyboard won't work even though it is on as the light appears when I hit caps lock. Anyone know what I can do to fix this and get my PC reset. Thanks

A:Factory Reset

Got it sorted 👍

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RELEVANCY SCORE 74

I have acquired a Lenovo ideapad Win 8 from my son which I would like to restore to factory settings. He does not remember ever having a recovery disc. Is there a way without one?

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RELEVANCY SCORE 74

Product came with Windows 8.1 (not sure if 32 or 64 bit).  Am attempting recovery for a friend who is not technically capable.  Using HP Factory Recovery to do a full factory reset using the 5 DVD set created upon initial setup of the machine.  Have since upgraded to Windows 10, but that upgrade can be done again upon a full reset.  Am at the Factory Image Recovery Preparation page and have the Reformatting and Copying Files lines checked.  Progress goes to 12% with 18 minutes remaining and process freezes (multiple attempts and always freezes at 12%). After quite a long wait, an error message appears stating that the Destination Drive is not Connected.  Attempted to use an extrenal DVD drive as suggested in a tech forum, but this did not work as the system failed to read from the external drive. Is there a solution to this problem that does not require the disassembly of the machine to take the hard drive external as suggested in another tech forum?  Or is there a clean DVD image set that HP can provide that will not cause this problem.











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A:Factory Reset

Hi, The machine originally shipped with Windows 8.1 64bit ( Home ). If you wish to order a replacement set of Recovery Media for Windows 8.1, you can do so starting on the link below. http://support.hp.com/us-en/mediaorder/hp-15-g000-notebook-pc-series/6545564/model/6761879/softwareitem/819421-001/step1 An alternative option, if you're intending to upgrade the notebook to Windows 10 again, would just be to perform a clean installation of 10 - as the machine has been previously upgraded to 10, a hardware profile ( Digital Entitlement ) will have been recorded by the activation servers. As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8.1, you can just create your own installation media and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed. http://www.howtogeek.com/224342/how-to-clean-install-windows-10/ Regards, DP-K

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RELEVANCY SCORE 74

i want to make a factory reset to my laptop, it is a Pavilion g6 model A1Z92UA#ABC, so I made a partition to the hard disk I know I can make a factory reset. how I could resolve that problem?

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Hi i have the following:Compaq Presario SR1955POS: Windows xp home editionI want to factory reset my computer but the f10 key does not work at boot menu

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My partitions and boot manager have been messed up. I have a recovery sector on the hard drive, a set of 5,cds and a windows 8 USB recovery. One error I get is the boot configuratio data is missing or contains errors, another is The drive where windows is installed is locked.I have tried all the relevant commands via the console to unlock the drive and rewrite the boot sector with no effect.Windows recovery can't proceed. I have tried Disc 1 and 5 but they will not boot up.Hp recovery tells me it can't find a backup. How can I get the system to do a factory reset (no boot  config data/ partition?) 

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I have a Dell Inspirion N5110 that I received from my son-in-law that I would like to re-set to "new factory" and have everything that is on the computer erased. I don't want to have his personal files on the computer, not my business to snoop. The computer came with windows 7 home premium installed. I have since added SP1 to it. Is there some way to use the original factory image that I downloaded from Dell to do so that would included the SP1 pack? Would creating another image work? I have a complete back up of the computer.
Thanks
Rick 

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Hey everyone. Just need to know how to reset my lenovo 100s ideapad. Brand new and decided to not take the password I put in initially. I've tried control alt delete. Holding down the power button. Can't figure it out and everyone wants $100 to tell me...
 

A:Factory reset!

What's the complete model number of that laptop?
What's the exact serial number on it?
What country was it purchased in?

http://support.lenovo.com/us/en/

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Help..   I don't know why it won't  can u guide me through g this please

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