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Help diagnosing HP Pavilion notebook

Q: Help diagnosing HP Pavilion notebook

Hello there...

I'm needing help diagnosing a non-working HP Pavilion ZE1000
I received it from a friend after it failed. None of the laptop leds would turn on, and there were no POST beeps of any kind. The HDD and CD unit would turn -the floppy won't, but it might be a BIOS setting-, but the screen won't show anything at all.

After double-checking the obvious (LCD disabled, brightness setting, power supply output, etc.) I checked internet and found that the DC jack is a common problem with these laptops. Sure enough, on this one it was a little loose, but even after fixing it all the symptoms stay the same. I have tried re-setting all the connectors and looking for any obvious damage on the mobo (there's none).

The weird thing is that if I leave the laptop "on" (Fan & HDD turning), after a while the CPU and the VIA chipset get warm. Should I just assume that the BIOS is fried, or are these symptoms of a defunct mobo?

Is there any guru around that has dealt with this problem before?

Thanks for your help,

JR

RELEVANCY SCORE 200
Preferred Solution: Help diagnosing HP Pavilion notebook

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Help diagnosing HP Pavilion notebook

Can you try an external monitor? Disconnecting all extra hardware (drives) and replacing the memory are some things to try.

Nothing weird about CPU and chipset getting warm - BIOS is exactly that (Basic) and does not bother with power savings and such.

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RELEVANCY SCORE 59.6

Hello to all,
I have notebook HP 4530s and until two months ago everything was working fine. I had dual boot win7/open suse. Two months ago computer started unexpectedly to show BOSD from time to time. But in average, most of the time it worked OK. This behavior dissappeared after 2-3 days and agai and worked fine until two days ago.

Two days ago it happened again. This time I started open suse and it worked OK, but with unusual beeps just like when some key on keyboard is pressed. After two or three restarts windows was not able to start anymore only in safe mode and linux worked with beeps.

I have made backup and formatted hard drive but every time installation of win 7 failed with BOSD that shows something in the hardware is wrong.
I used HP disk sanitizer and it returned after 20 hours that it was success and no problem was reported on the HDD which I suspected.

I used Hirens boot toll and memtest 86 showed error on memory ( failing address 0004eaa97a8 and...ac on 1258.6 MB)
complete number of errors was around 70.I think that thi smemory test tested only RAM (but it showed CPU information, type manufacturer and etc)
Since I have only one plate of DDR3 4 GB RAM, is it possible that RAM is causing this behavior.

Is there any other test so I can blame RAM for sure and buy only RAM and not HDD?

Thank you
 

A:Diagnosing BOSD on a notebook

Mitjko said:


I used Hirens boot toll and memtest 86 showed error on memory ( failing address 0004eaa97a8 and...ac on 1258.6 MB)
complete number of errors was around 70.I think that thi smemory test tested only RAM (but it showed CPU information, type manufacturer and etc)Click to expand...

You definitely have a bad stick of memory. If it's still under warranty, I'd suggest bringing it in.
 

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RELEVANCY SCORE 58.4

OK, I am assisting a friend with their Notebook. The PC was given as a gift, and there was no backup ever made (because she didn't know about it). Also, she has no CD/DVD's with the windows 8 operating system. I am not positive if the system is running 32-bit or 64 bit.  All I have is a CD for windows 7 (original OEM), that I had for my Desktop PC. I have tried using it in the Notebook to see if I can get somewhere, but all it does is load files, then give me the windows sign in the middle of the screen, and please wait. I waited for about 2 hours, and nothing ever changed. The only progress I can get is getting into Bios, using Esc, also have access to F2 and F11 when trying to boot. F8 does nothing at all. Already ran all the diagnostics that were found using F2, all passed both times I ran them. I have done a hard reset SEVERAL times. Pulled the memory, hard drive, and battery from CMOS and replaced to see if the connections were good. All attempts to get passed this thing looping the repair cycle have failed. Files being kept are NOT a neccesity, and she hasn't been able to use her system since December 2015s. Any suggestions (other than a stick of dynomite up the A: drive :-) )? 

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RELEVANCY SCORE 52.8

Dear everybody! I'm going to buy more 8GB Crucial ram for my laptop. Currently i have 4GB. So i will have 12GB ram total. So Could anyone give me some advices about this. Is it ok ? Is it compatible with my device ?  Thank you.  

A:HP-Pavilion-17-f100-Notebook-PC-series - HP Pavilion Noteboo...

@0xaddr? Memory Supports the following configurations: ? 12288 MB (8192 MB1+ 4096 MB1; not supported on computer models with a 32-bit operating system) Your manual here. http://h10032.www1.hp.com/ctg/Manual/c04427554 REO

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RELEVANCY SCORE 51.6

Hi, I just bought 2 laptops today and wanted it to be in Windows 7 64 bit instead of Windows 10.May I know where to get the Winows 7 drivers?I had tried to search around but I couldn't get Win7 driver.Can you provide me? The laptops I just bought are:HP Pavilion 14-ab175TXHP Pavilion Notebook - 14-ab161tx

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RELEVANCY SCORE 46.4

I don't remember my password and I am locked out of my laptop. How do I recover this? I don't have a recovery disc. CJ

A:HP Pavilion dv7 Notebook PC

cigambino Hello;Allow me to welcome you to the HP forums!If you Google for Trinity Rescue Kit, you will find a site where you can download an ISO file that you can then use to make a boot CD to then use to reset your password. Once you have that file, download and install ImgBurn and use the Write Image to Disk option to create a bootable CD.Good Luck

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RELEVANCY SCORE 46.4

Hi guys, Im interested in purchasing a HP Pavilion Notebook 17-ab200ni. This notebook comes with a 2TB internal SATA drive. I want to add a 128Gb SSB (form factor 2) drive, similar to what the OMEN comes with as standard. Does the Pavilion 17 support SSD drives to be added? Thanks,J

A:Add SSD in Pavilion Notebook

J,Specs: http://support.hp.com/ph-en/document/c05402434Manual: Page 1, 2, 21, 40http://h10032.www1.hp.com/ctg/Manual/c05357606You can put M.2 2280 SSD (PCIe NVMe or SATA-3 TLC) in its slot. Make it boot drive and use HDD as storage drive.RegardsVisruth

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RELEVANCY SCORE 46.4

Hi everyone,Can anyone help me in identifying the problem with my HP Pavilion Laptop. All of the sudden my HP Pavilion Laptop Display (model-15-n219sa) stopped working with black & white line on the display. I can project the display on the TV screen with the help of HDMI interface but nothing on the laptop display apart from black & white lines. Can anyone guess what will be the problem. I checked the display panel cable / connector found everything intact.Regards,Dinesh

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RELEVANCY SCORE 46.4

I have not been able to get my USB 3 flash drives to workMy mouse works so I assume that my bluetooth is workingAnd my tiny fix me stick usb drive works so I assume it would be a USB 2 drive.I have installed all HP updates including the recent UEFI where I dont see the option to boot from a USB flash drive well anyways it does not do it anyways, not is the drive recognized.I have checked every USB driver for updated drivers, uninstalled and reinstalled drivers, checked HP, Windows update and the original manufacturer for updated driversI have checked the power on the hub as recommended on one HP article and did get a devmgr.xml missing error out of thatI ran sfc scannow assume the slash is in there my keyboard has went french on meBy the way my friend as the identical model of computer and all the same identical problems and missing files are happening on her computerThe only difference is that I am in the insiders program and her computer is on the regular Windows 10 build which we have not had problems with till this and I am beginning to wonder whether it has to do with the UEFI recent updates (question mark)  

A:Re: hp pavilion 15 notebook Usb 3

Hi, It is great to upgrade system to Windows 10, but in the same time, series of issues occur, like the USB device issue. After upgrading the system to Windows 10, you find that your USB device cannot connect to your PC. You may need to plug your external devices like MP3, pen drive, printer, etc. to your computer through the USB ports. So it is very inconvenient that the USB ports don?t work properly. Solutions below may help you fix the USB port issue. Since your USB device works properly before you upgrade the system, the problem most probably is not caused by the USB device. But you can also plug the USB device to another computer. If it unfortunately doesn?t work, you can consider replacing the device. Following are the solutions to figure out the problem. Solution 1: Check if the problem is caused by power supply issue 1. Unplug the power supply and charger plug from your PC.2. Restart your PC. Connect your USB device to the PC again. Then you can plug the power supply.Solution 2:The Power Management would also be the cause of the USB problems. Windows is set to shut down your USB controller to save power by default, sometimes it won?t be able to power it back up. So try following steps to prevent Windows from ?managing? power to your USB controller or the devices.1. Open Device Manager.2. Expand the Universal Serial Bus controllers branch.3. Double-click the USB Root Hub device, and click the Power Management tab. (if there?... Read more

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RELEVANCY SCORE 46.4

My stepson has an HP Pavilion dv1000 notebook. The power supply gets extremely hot and seems to be melting the tip to the plug where it connects to the notebook. Does this seem to be a problem with the notebook or only with the power supply. Any help would be appreciated.

Thanks
 

A:HP Pavilion notebook

wow that is pretty hot... does it always run that hot, or does it only run that hot when he's gaming, or watching a movie? could just be a demanding laptop, but then again you could take it to a PC specialist (comp usa or local computer shop) and get the powersupply checked out. dang if it's melting the tip thats pretty hot... My dad's apple powerbook gets up to 75 degrees celcius when he's just surfing the web and stuff, so hot you have to take it off your legs if you don't want to burn yourself. so get it checked out, might just be a demanding laptop.
 

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RELEVANCY SCORE 46.4

I want to upgrade my HP Pavilion dv6 Notebook PC, with a hybrid ssd/hddis my notebook compatible for this, i tried to find my product name but it only says:HP Pavilion dv6 Notebook PC.I hope this information is enough, but if needed i could send my serialnumber and productnumber. hope to hear from you guys soon, best regards, Thomas 

A:HP Pavilion dv6 Notebook PC

product number would be a good thing to send, but not the serial number.  All dv6s use a 2.5 inch wide 7 or 9.5 mm thick drive. So a current model hybrid sshd 2.5 inches wide will be a plug in replacement for the current hard drive.  https://www.amazon.com/Seagate-Firecuda-2-5-Inch-Internal-ST1000LX015/dp/B01LWRTRZU/ref=sr_1_2?ie=UT... If this is "the Answer" please click "Accept as Solution" to help others find it. 

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RELEVANCY SCORE 46.4

System Diasabled   93323264 . Do not know how to reset.











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A:Hp Pavilion Notebook

Enter: 22081860 Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K

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RELEVANCY SCORE 46.4

Dear people and HP Support .  I just got my new hp Pavilion notebook ,laptop 17  Im having trouble trying to connect to the wifi .  when i join the wifi it says that "no internet" then when i have click on the trouble shooting report  . It tested it for error's and it come out saying - issues found " one or more network protocols are missing on this computer . Then underneath it say's Restore network protocols to default settings .  sorry but I Don't understand why it is saying this . it's a new  notebook its very upsetting that this happen. I hope someone can help me in this problem ? / kind regards  Joanna 

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RELEVANCY SCORE 46.4

I have installed Windows 10, a clean copy of windows installation has been done with full format of c drive. So, after a successfull installation of win10 in my HP Pavilion dv6-7024tx, I ran windows updates to make sure it gets all driver for its hardware automatically, it did though and was absoultely fine expect one audio problem relating to micro (not working), I couldn't notice that time. I also installed HP support assistance for further assistance to make sure everything work just okay. Things to describe here, everything works absolutely fine without the built in Micro issue for Audio device. It is litterally not working to input audio anymore here. In my previous Win7 which was given in factory default setup, had BeatAudio driver and I saw that software and everything was Okay earlier. 

A:HP Pavilion dv6 Notebook PC

Hi: See if this IDT audio driver works for you...Install and restart the PC. This package contains the driver that enables the IDTHigh-Definition (HD) Audio in supported notebook models that arerunning a supported operating system. File name: sp63555.exe

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RELEVANCY SCORE 46.4

How do i Screenshot? I just got this computer and i dont know how to screenshot??? and by the way messenger doesnt let me make video calls or normal calls?????

A:Pavilion Notebook Hp Pc

@Beidy? Please use your other post:         http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/my-computer-doesnt-screenshot-i-... Thanks.

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RELEVANCY SCORE 46.4

i set a bios password on my laptop a while ago and cannot remember it.  when i try to enter it, after 3 tries it tells me system disabled and gives me this number: 67076007 any help would be great, thank you.

A:hp pavilion g7 notebook

@Gravedigger1976 Enter   78954029

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RELEVANCY SCORE 46.4

My sons lap top hard drive became frozen and I replaced the hard drive, but I dont have windows 8  the correct operating system for his lap top and need help on how I could get it back installed. I am using a temp windows 8 from  Microsoft but it is asking to replace it. How can I resolve this without buying it? Is there a way how to best resolve this issue?Thank you......

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RELEVANCY SCORE 46.4

HELP !! Of course my laptop has drama's when it's just out of warranty. Last night I was doing a word doc - and it just froze so I turned it off and when it loaded - it had a BLUE SCREEN and said: RECOVERYYour PC/Device needs to be repairded - I dont know why/what/how - BUT I was lucky that I did request the disc for System Recovery.I did the 4 disc - was all working - did all the updates ect. Today {Saturday 15th October 2016)Working on a word doc - next mintue the screen started going Grey with some lines ectIv turned it off - took at battery out- turn back on - it Power's up BUT the screen is still copmplety Grey- Now has virticle lines. Iv tried tapping the f10- screen same- and it BEEPS at me !!f2- screen is the same I have Videos and Pictures  Please Help- I cant afford a new laptopHP Pavilion 15Product No: P3C83PAEdition: Windows 10 HomeSystem: 64-bit 




Kind RegardsSonia McMahon

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RELEVANCY SCORE 46.4

G'day peeps and creeps, i have the pavilion dv6 with 1 terabyte hd and bluray disc player, a few months ago i foolishly upgraded from windows 7 to windows crap so a week ago i reinstalled to windows 7 and that went well, except i was having really bad heating issues so i took it apart and cleanded the fan and reapplied new thermal paste and that went well except for one thing, i now get an error message about an unknown usb device so i went into the device system list and sure enough it says usb unkown device, so i tried all the usb port and they worked fine and the usb content came up and i could access and add or delete at will in all 4 of them so i checked the drivers for them and they are up to date aswell so i am at a loss right now about that but i just now discvered a new problem, my disc drive wont acknowlege blurays, i watched a bluray the other day and that was fine then last night i watched a standard dvd and that was fine but when i got home this afternoon i went to watch a bluray and all it did was make a bunch of noise and wouldnt do jack so i took it out and tried again, same thing so i put in a dvd and that worked perfectly like normal so i took that out and tried the bluray disc again and just more noise and nothing else, i really like this puter so i am hoping that its not stuffed too bad but i am at a loss about these two issues, especially the bluray one so any help would be greatly appreciated and sorely needed.please help. 

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RELEVANCY SCORE 46.4

Why does my new machine upgrade for 10 minutes each time I open it?What do I do to speed up the process of the getting to the web or waiting to open up a program?I have to tap the mouse nurous times to get it to respond. I called customer service and they wanted to charge me one hundred dollars o help me. 

A:New Notebook Pavilion

Can we have the model number?

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RELEVANCY SCORE 46.4

Hello Guys

I recently changed my motherborad , and I have a new Graphics card and new processeur ,
Graphics Card :
-AMD M880G with ATI Mobility Radeon HD 4250
-AMD Radeon HD 6470M
I used every way to update the graphics card , sometimes it appears the blue screen , and then the drivers never up to date , help me as soon please

Computer : HP pavilion g6 Notebook PC
System : Windows 7 64 bits

this is an image from my computer
https://imagizer.imageshack.us/v2/618x354q90/687/l9s.png
 

A:HP pavilion g6 Notebook PC

Have you worked on or repaired many laptops? English is not your first language?
 

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RELEVANCY SCORE 46.4

Everytime i turn my HPpavilion dv6 Noteboook on, i get a message stating that the cooling fan isn't working properly. The computer then turns off in 15 seconds if i dont click enter. 

A:hp pavilion notebook dv6 pc

Sometimes it is simply dust,pet hair etc clogging the fan. Pick up a can of compressed air and blow out all of the vents/ports/opening really thoroughly to see if anything changes. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.  

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RELEVANCY SCORE 46.4

ok this laptopgot some pretty severe viruses and now that they're all gone i can only browse the net for like 5-10 minutes before it dies. please help me here's the hijack report.


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 11:06:09 AM, on 4/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cosmi\SpyWare Killer 5 in 1\wc\wcservice.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\program files\seekmo\seekmo.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\torrent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C... Read more

A:Help with pavilion notebook

come on guys I know you can help me with this .. Please don't make me beg
 

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RELEVANCY SCORE 46.4

Haven't used it in over a year,I forgot the password. When I tried to get into it,the Computer asked me did I have a restoration disc,which I never had one.When prompted to change password, I put in a new password & held the button down.The screen says," WELCOME",but when You let the button go,it goes back to the initial [password]screen.I'm frustrated & disgusted. Paid a lot for this computer.

A:I have a HP Pavilion 17 Notebook PC,

msteddy41 wrote:Haven't used it in over a year,I forgot the password. When I tried to get into it,the Computer asked me did I have a restoration disc,which I never had one.When prompted to change password, I put in a new password & held the button down.The screen says," WELCOME",but when You let the button go,it goes back to the initial [password]screen.I'm frustrated & disgusted. Paid a lot for this computer. Hi @msteddy41 Welcome to the HP Support forum. Thank you for posting. Please, review this official article and follow the steps for password recovery applicable for your case and operating system >  https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-hel... What is the operating system ? VIsta ?Please, elaborate - when/what prompts you for a password change ?  

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RELEVANCY SCORE 45.6

HP Pavilion 15 Notebook PC  K2Z52AVWhy don't I have Bluetooth available after upgrading to Windows 10?













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A:HP Pavilion 15 Notebook PC K2Z52AV

Hi: Your notebook does not have built in bluetooth networking, so upgrading to W10 was not the problem. The RTL8188EE802.11 bgn Wi-Fi Adapter is just a wireless card with no onboard bluetooth hardware.

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RELEVANCY SCORE 45.6

I have a HP pavilion DV4-1430us Notebook With windows 7 (Which before was Windows Vista)This compute was given to me because they did not remember the Administrative Password. I can enter with the Guest Account, but I need Administrative Privilege to install update, anti-virus, drivers and many more things that the computer needs. My question is how can I delete or change the administrative password. Is there a disk that will delete,change, or recovery the administrative password. please help me on this problem.
Thank you,
tonchis
 

A:HP pavilion DV4-1430us Notebook

sorry we cannot assist with passwords - please see the rules here
http://www.techguy.org/rules.html
Passwords - Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided and any such threads will be closed.Click to expand...

closing post
 

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RELEVANCY SCORE 45.6

I just purchased this notebook earlier this year and I'm disappointed to say that it is already no longer holding a charge unless connected to a power source. The charging icon also continues to stay in the same spot even after hours of charging. I'm not sure if a new battery would resolve this or not. Let me know what you think the best solution is! Thanks!! Katie

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RELEVANCY SCORE 45.6

I have HP pavilion g6 notebook. It is running on Windows 10. It has 4gb RAM & 500 GB HDD. Is it possible to upgrade the Ram to it? How much can I upgrade?













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A:Is Ram upgrade possible for HP pavilion g6 notebook

Hello @KISHOR4, Thank you for your reply !! As I mentioned your PC can support 8GB of RAM max. Your PC has Memory 2 customer-accessible/upgradable SODIMM slots:So Since you already have one Mem of 4GB, Please add another 4GB of RAM (IDENTICAL) and make it 8GB Total.  See here : https://www.mrmemory.co.uk/memory-ram-upgrades/hp/pavilion-notebook/g6-2008tx  Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 45.6

I am running xp pro ....... which I love. Problem is Quick Play on the keyboard has stopped working for whatever reason. All the buttons seem frozen - they are lit but do nothing? When the computer is off, quick play does not launch either.
Any suggestions please!

Thanks Luanne
 

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RELEVANCY SCORE 45.6

Hello.I am a student going into my first year at University. I have had my HP Pavilion 15 Notebook PC for two years and slowly it has started falling apart. I take pride in looking after my things [phones, ipods e.c.t], but this laptop has seriously upset me, I used to have a laptop before this and it lasted for over 6 years. The corners on the HP Pavilion 15 Notebook PC started to come undone and I used some tape to ease the weight when closing the lid but suddenly the two clips holding each joint came out and refuse to go back in and one of the hinges came out completely causing the laptop to be tilted and unable to close. I am extremely upset that this laptop is this fragile, I did some research and noticed that I'm not the only one with this issue and its seems to be common. I have seriously cannot afford to purchase a new laptop as I need to buy lots of books for University and also need a laptop to study.

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RELEVANCY SCORE 45.6

Can I use both, internal hard disk as well as internal SDD on my HP Pavilion g6 notebook?

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RELEVANCY SCORE 45.6

KBoa noite, estou configurando um notebook novo h pavilion x360 comprado nos USA, novssimo. Ao configurar as contas solicitadas, acabei criando uma conta outlook.com. Ao reiniciar o notebook na tela de inicio, apareceu uma conta outlook.com solicitando uma senha. Quando vou colocar a senha recem criada ele no reconhece a senha. Diz que eu no tenho acesso ao notebook e que eu tenho que ir no account.live.com to fix the problem, ou tentar outra senha. Estou desesperada e no sei o que fazer. Por favor, ajudem-me.

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RELEVANCY SCORE 45.6

When i want to play with my freinds on mineraft on Lan, it keeps saying java.netconnectException: connection timed out: no further infomation

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RELEVANCY SCORE 45.6

When I log in to the computer, I click my user id picture and it said "Welcome" and a circle just kept turning

then it went to sleep then when we wake it up it will be just blue

I don't know

Hi my hp pavilion g7-1329wm notebook pc has a problem. I click my user id to log in and it goes to sleep and when I wake it up and the log in screen comes up but no user ids are visible. Its just blue

A:Pavilion g7-1329wm Notebook PC

Can you log in if you start up in safe mode? (Press F8 on Windows boot-up, and choose Safe Mode).
Did you do something specific recently, like install something or change system settings?

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RELEVANCY SCORE 45.6

My HP Pavilion dv7-1014ca Entertainment Notebook is running incredibly hot. The fan is on pretty much all the time. The BIOS is fully updated and I've vaccumed the vents and the fan. I keep my laptop on hard, flat surfaces, and yet at times it's almost too hot to touch. the entire bottom section of the notebook will be remarkably hot. Any idea what the problem could be? I've also had moments when my notebook shuts down without any warning for seemingly no reason. Could it be overheating?

A:HP Pavilion dv7 notebook running way too hot

that's because are not good....I have the same problem with my 2 (TWO) HP pavilions....nobody could explain why, not in England, not in Italy....when became too hot they shutdown....I swore t not buy HP anymore.... 

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RELEVANCY SCORE 45.6

The screen of my laptop got damaged along with some ports, when it accidentally fell a few years ago.  I have beenusing it with an external monitor since, and have used it how you would use a desktop, and so far it has been working great, until about a month ago, where it has issues at start up.  The selection to repair is only shown on the original laptop screen, where I can manage sometimes to see it while moving it back and forth, but this is a pain, so I have decide it toget a computer, and put the hardrive of this laptop in a hardrive case to use it as an external drive, since I have on itMicrosoft office, music, photos, and other files that I still use. What size of case do I need?  I see a 2.5 inch Hard Drive IDE HDD external enclosure on sale.  Will this fit?  This is a separate question, but I really want to replace it with another Windows 7 computer, where to get nowdays?  I use Windows 10 at work, and is awful. Thank you in advance.

A:HP Pavilion dv6 Notebook PC XG756UA

Hi,We need this: http://www.ebay.com/itm/USB-3-0-2-5-inch-SATA-External-Hard-Drive-Mobile-Disk-HD-Enclosure-Case-Box-...?I don't think you can run MS Office from external drive. You need to reinstall it in your computer with retail Office product key put in when asked.Microsoft doesn't allow you to transfer it's OEM keys to another machine.Your last question: I don't think manufacturers are anymore releasing Windows 7 consumer notebooks from factory anymore.You could buy retail Windows 7 keys from online sellers (if they are selling) and then download install Windows 7 from MS server.RegardsVisruth

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RELEVANCY SCORE 45.6

My HP Pavilion Notebook  Product No:  P1A79UA#ABA  On Windows 10 keeps hibernating for no apparent reason.  This has happened since I bought the laptop new about 10 months ago.  Today it happened about 15 times (sometimes it will go weeks at a time without happening).  This occurs while I'm actively working on the computer (e.g. actively typing or browsing), not just when the computer is idle.I use the HP recommended power settings and have the advanced setting of Hibernate set to Never.Any help would be great.

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RELEVANCY SCORE 45.6

Hello, I seem to be having quite the issue with this laptop (apparently many others have this issue as well), I'm trying to get it working for a friend. name:  HP Pavilion dv7 Notebook PCnumber:  QA668UA#ABAOS:  Windows 7 Home Premium 64-bit Service Pack 1 First thing I noticed was that there were zero Windows Updates installed and zero Restore points created. Nothing needed to be backed up file-wise, went to install Windows 10 and realized that it isn't free anymore, so scratch that idea. No audio has been able to play through the speakers through Windows. (though when I launched the HP BIOS Hardware Diagnostic Tool, I was able to hardware test the speakers, and they played audio, passed multiple tests) I've troubleshot every possibility I could think of that could cause something like this. Installed new audio drivers update (restarted, no sound). Installed some Windows Updates. No sound. Installed chipset utility, MEI driver, graphics driver, and display audio drivers. Restarted, no sound still. Installed HP BIOS updates, and HP BIOS EUFI updates, restarted, still no sound. Installed 230 more Windows Updates. No sound. Rolled back audio drivers, restarted, no sound. Installed older recommended audio drivers, restarted, no audio still... Installed HP Hardware Diagnostic Tool (was able to get audio to play through speakers during a hardware test in BIOS). --------------------- That lead me t... Read more

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RELEVANCY SCORE 45.6

When I use my shift key to access secondary symbols, it does not use the standardized ones but the blue ones instead.  For example, shirt + 2 gives me quotations rather than the at sign.   Please help!

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RELEVANCY SCORE 45.6

Hi All:
 
Mr Bruce 1959 has suggested I re-post my problem here so here goes:
    A few weeks ago I started to download DVDShrink from what looked like a perfectly legitimate company site. After I clicked to download the program it began instead to install itself. At the same time all kinds of alarms went off - Comodo, Malwarebytes, etc. - and I quickly shut down.
    After booting up I ran a quick Mbam scan and it found 32 infected files which I deleted. I then ran a full Mbam scan and it found a bunch more. Later I also ran full Mbam and Avast scans but this time around neither came up with anything.
    For a few days everything ran OK but then Firefox began to freeze up whenever I brought up a web page with a Youtube video on it. Then other things started to freeze - Task Manager, etc. - and now it's reached the stage that the computer won't boot. The computer won't even start in Safe Mode. At best it just brings up my mouse pointer (which works) and the Windows Welcome screen but nothing more.
    Different Windows messages have appeared at times one of which said something to the effect that Windows was stopping to prevent further damage. There is a separate RECOVERY partition on the D drive for restoring the computer to factory settings but I can't access it.
 
Pressing the F keys on startup bring up the following screens while pressing the ESC key on startup brings up a menu listing all five of thes... Read more

A:Win 7 HP Pavilion dv7 Notebook won't boot

I'll report this topic to appropriate helpers.
1. Please let us know what Windows version you have and if it's 32- or 64-bit.
2. Is the computer bootable in any mode?
Hold on there....

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RELEVANCY SCORE 45.6

At the risk of sounding like a total idiot I have the following question.....how on earth do I use my Touchpad?!I can move the cursor around but there are no left and right buttons like on my previous laptops so how do I use this function? Are there other buttons I should be pressing as alternatives?! Final thing; sometimes when I double tap it in order to select something it works and sometimes it doesn't.Please can somebody help this total computer idiot out....!Many thanks.

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RELEVANCY SCORE 45.6

i am interested to upgrade the system memory, I only have 4gb of memory. what is the max the laptop can handle and what kind should  I buy? the system boards is 146A 58.28.

A:HP Pavilion dm4 1165dx Notebook PC

Hi, From page 2 of its Maintenance and Service Guide: Supports up to 8 GB of system memory DDR3, 1066-MHz, dual-channel memory (DDR3 1333 MHz downgraded to DDR3 1066 MHz)Supports the following configurations: ? 8 GB (4 GB2)? 6 GB (2 GB2 + 4 GB+1)? 4 MB (2 GB2 or 4 GBx1)? 3 GB (1 GB1 + 2 GB1)? 2 GB (2 GB1)? 2 MB (1 GB2)? 1 GB (1 GB1) Page 44 of the manual shows part number (from HP) and also shows you how to add/replace RAM. You can download more manuals from the following link:             http://support.hp.com/us-en/product/HP-Pavilion-dm4-Entertainment-Notebook-PC-series/4247657/model/4...    Regards.

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RELEVANCY SCORE 45.6

I have an HP Pavilion Notebook (dv9724tx) running Vista which, whenever i turn it on, switches on the led lights, the fan moves for a few seconds then everything stops, with the screen remaining black. The LED lights stay on, the computer just won't boot into the BIOS. It is not a battery problem and I have tried reseating the RAM. This all occured after the computer suddenly died while booted, then after starting to boot back into windows afterwards, died while loading Vista. It has not displayed anything on the screen since.

Specs:

INTEL CORE 2 DUO T7700 (2.4GHZ/4MB L2 CACHE/800MHZ FSB)
3GB DDR2 RAM
500GB (2X 250GB) 5400RPM HDD
17 INCH WXGA+ (1440 X 900) BRIGHTVIEW DISPLAY
BLU-RAY ROM WITH SUPERMULTI DVD+/-RW DUAL LAYER DRIVE
NVIDIA GEFORCE 8600M GS WITH 512MB DEDICATED VIDEO MEMORY
INTEGRATED 10/100/1000 GIGABIT LAN, INTEGRATED 802.11 A/G/N WLAN, INTEGRATED BLUETOOTH, 56K MODEM
INTEGRATED AUDIO, INTEGRATED WEBCAM, 5-IN-1 DIGITAL MEDIA READER
3X USB 2.0 PORTS, 1X FIREWIRE PORT, 1X HDMI PORT


Thanks in advance to any help received.
 

A:HP Pavilion Notebook Not Booting

Nice machine and configuration.
I would first try removing two memory modules, and attempting a boot with the third.. then if that doesn't work, change modules until you have tried all three.
It is difficult to trouble-shoot a machine like that... but we are seeing a LOT of ealy failures in the large laptops hard drives from 250 GB to 500 GB, so suspect that your hard drive might be bad. A good test would be to try any other known good hard drive from 80 GB on up to 500 GB... can you borrow one, then try to format and install it.
If still dead when you change memory and hard drive, it is time to get it back to HP for warranty work.
Anything you do that is not memory and not a hard drive will void your warranty.
 

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RELEVANCY SCORE 45.6

I have 2GB RAM. I want increse my PC RAM what is the max RAM cpacity of my PC Product Name: HP Pavilion 15 Notebook PCProduct number: F0C25PA#ACJ











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A:what is the max RAM capacity of HP Pavilion 15 Notebook PC

Hi, Your machine is a "HP Pavilion 15-e024tu" which has 2 user accessible slots:    http://support.hp.com/us-en/document/c03921877 and its supports (page #4 of the manual) Support for DDR3L (1600-MHz) dual channelSupport for 8192-MB of system RAM in the following configurations:? 8192-MB (8192-MB1, 4096-MB2)? 6144-MB (4096-MB+2048-MB)? 4096-MB (4096-MB1, 2048-MB2)? 2048-MB (2048-MB1) Please use the following manual to get more information (RAM type) and how to replace RAM:    http://h10032.www1.hp.com/ctg/Manual/c03939658 Regards.  

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RELEVANCY SCORE 45.6

i want to bay recovery  dvd from hp

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RELEVANCY SCORE 45.6

Hi my laptop was working fine, although wouldn't work unless plugged in, then I went to use it again and it won't turn one not even the power light comes on? Please help

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