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Help diagnosing HP Pavilion notebook

Q: Help diagnosing HP Pavilion notebook

Hello there...

I'm needing help diagnosing a non-working HP Pavilion ZE1000
I received it from a friend after it failed. None of the laptop leds would turn on, and there were no POST beeps of any kind. The HDD and CD unit would turn -the floppy won't, but it might be a BIOS setting-, but the screen won't show anything at all.

After double-checking the obvious (LCD disabled, brightness setting, power supply output, etc.) I checked internet and found that the DC jack is a common problem with these laptops. Sure enough, on this one it was a little loose, but even after fixing it all the symptoms stay the same. I have tried re-setting all the connectors and looking for any obvious damage on the mobo (there's none).

The weird thing is that if I leave the laptop "on" (Fan & HDD turning), after a while the CPU and the VIA chipset get warm. Should I just assume that the BIOS is fried, or are these symptoms of a defunct mobo?

Is there any guru around that has dealt with this problem before?

Thanks for your help,

JR

RELEVANCY SCORE 200
Preferred Solution: Help diagnosing HP Pavilion notebook

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Help diagnosing HP Pavilion notebook

Can you try an external monitor? Disconnecting all extra hardware (drives) and replacing the memory are some things to try.

Nothing weird about CPU and chipset getting warm - BIOS is exactly that (Basic) and does not bother with power savings and such.

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RELEVANCY SCORE 59.6

Hello to all,
I have notebook HP 4530s and until two months ago everything was working fine. I had dual boot win7/open suse. Two months ago computer started unexpectedly to show BOSD from time to time. But in average, most of the time it worked OK. This behavior dissappeared after 2-3 days and agai and worked fine until two days ago.

Two days ago it happened again. This time I started open suse and it worked OK, but with unusual beeps just like when some key on keyboard is pressed. After two or three restarts windows was not able to start anymore only in safe mode and linux worked with beeps.

I have made backup and formatted hard drive but every time installation of win 7 failed with BOSD that shows something in the hardware is wrong.
I used HP disk sanitizer and it returned after 20 hours that it was success and no problem was reported on the HDD which I suspected.

I used Hirens boot toll and memtest 86 showed error on memory ( failing address 0004eaa97a8 and...ac on 1258.6 MB)
complete number of errors was around 70.I think that thi smemory test tested only RAM (but it showed CPU information, type manufacturer and etc)
Since I have only one plate of DDR3 4 GB RAM, is it possible that RAM is causing this behavior.

Is there any other test so I can blame RAM for sure and buy only RAM and not HDD?

Thank you
 

A:Diagnosing BOSD on a notebook

Mitjko said:


I used Hirens boot toll and memtest 86 showed error on memory ( failing address 0004eaa97a8 and...ac on 1258.6 MB)
complete number of errors was around 70.I think that thi smemory test tested only RAM (but it showed CPU information, type manufacturer and etc)Click to expand...

You definitely have a bad stick of memory. If it's still under warranty, I'd suggest bringing it in.
 

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RELEVANCY SCORE 58.4

OK, I am assisting a friend with their Notebook. The PC was given as a gift, and there was no backup ever made (because she didn't know about it). Also, she has no CD/DVD's with the windows 8 operating system. I am not positive if the system is running 32-bit or 64 bit.  All I have is a CD for windows 7 (original OEM), that I had for my Desktop PC. I have tried using it in the Notebook to see if I can get somewhere, but all it does is load files, then give me the windows sign in the middle of the screen, and please wait. I waited for about 2 hours, and nothing ever changed. The only progress I can get is getting into Bios, using Esc, also have access to F2 and F11 when trying to boot. F8 does nothing at all. Already ran all the diagnostics that were found using F2, all passed both times I ran them. I have done a hard reset SEVERAL times. Pulled the memory, hard drive, and battery from CMOS and replaced to see if the connections were good. All attempts to get passed this thing looping the repair cycle have failed. Files being kept are NOT a neccesity, and she hasn't been able to use her system since December 2015s. Any suggestions (other than a stick of dynomite up the A: drive :-) )? 

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RELEVANCY SCORE 52.8

Dear everybody! I'm going to buy more 8GB Crucial ram for my laptop. Currently i have 4GB. So i will have 12GB ram total. So Could anyone give me some advices about this. Is it ok ? Is it compatible with my device ?  Thank you.  

A:HP-Pavilion-17-f100-Notebook-PC-series - HP Pavilion Noteboo...

@0xaddr? Memory Supports the following configurations: ? 12288 MB (8192 MB×1+ 4096 MB×1; not supported on computer models with a 32-bit operating system) Your manual here. http://h10032.www1.hp.com/ctg/Manual/c04427554 REO

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RELEVANCY SCORE 51.6

Hi, I just bought 2 laptops today and wanted it to be in Windows 7 64 bit instead of Windows 10.May I know where to get the Winows 7 drivers?I had tried to search around but I couldn't get Win7 driver.Can you provide me? The laptops I just bought are:HP Pavilion 14-ab175TXHP Pavilion Notebook - 14-ab161tx

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RELEVANCY SCORE 46.4

Hi guys, Im interested in purchasing a HP Pavilion Notebook 17-ab200ni. This notebook comes with a 2TB internal SATA drive. I want to add a 128Gb SSB (form factor 2) drive, similar to what the OMEN comes with as standard. Does the Pavilion 17 support SSD drives to be added? Thanks,J

A:Add SSD in Pavilion Notebook

J,Specs: http://support.hp.com/ph-en/document/c05402434Manual: Page 1, 2, 21, 40http://h10032.www1.hp.com/ctg/Manual/c05357606You can put M.2 2280 SSD (PCIe NVMe or SATA-3 TLC) in its slot. Make it boot drive and use HDD as storage drive.RegardsVisruth

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RELEVANCY SCORE 46.4

I don't remember my password and I am locked out of my laptop. How do I recover this? I don't have a recovery disc. CJ

A:HP Pavilion dv7 Notebook PC

cigambino Hello;Allow me to welcome you to the HP forums!If you Google for Trinity Rescue Kit, you will find a site where you can download an ISO file that you can then use to make a boot CD to then use to reset your password. Once you have that file, download and install ImgBurn and use the Write Image to Disk option to create a bootable CD.Good Luck

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RELEVANCY SCORE 46.4

G'day peeps and creeps, i have the pavilion dv6 with 1 terabyte hd and bluray disc player, a few months ago i foolishly upgraded from windows 7 to windows crap so a week ago i reinstalled to windows 7 and that went well, except i was having really bad heating issues so i took it apart and cleanded the fan and reapplied new thermal paste and that went well except for one thing, i now get an error message about an unknown usb device so i went into the device system list and sure enough it says usb unkown device, so i tried all the usb port and they worked fine and the usb content came up and i could access and add or delete at will in all 4 of them so i checked the drivers for them and they are up to date aswell so i am at a loss right now about that but i just now discvered a new problem, my disc drive wont acknowlege blurays, i watched a bluray the other day and that was fine then last night i watched a standard dvd and that was fine but when i got home this afternoon i went to watch a bluray and all it did was make a bunch of noise and wouldnt do jack so i took it out and tried again, same thing so i put in a dvd and that worked perfectly like normal so i took that out and tried the bluray disc again and just more noise and nothing else, i really like this puter so i am hoping that its not stuffed too bad but i am at a loss about these two issues, especially the bluray one so any help would be greatly appreciated and sorely needed.please help. 

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RELEVANCY SCORE 46.4

I have installed Windows 10, a clean copy of windows installation has been done with full format of c drive. So, after a successfull installation of win10 in my HP Pavilion dv6-7024tx, I ran windows updates to make sure it gets all driver for its hardware automatically, it did though and was absoultely fine expect one audio problem relating to micro (not working), I couldn't notice that time. I also installed HP support assistance for further assistance to make sure everything work just okay. Things to describe here, everything works absolutely fine without the built in Micro issue for Audio device. It is litterally not working to input audio anymore here. In my previous Win7 which was given in factory default setup, had BeatAudio driver and I saw that software and everything was Okay earlier. 

A:HP Pavilion dv6 Notebook PC

Hi: See if this IDT audio driver works for you...Install and restart the PC. This package contains the driver that enables the IDTHigh-Definition (HD) Audio in supported notebook models that arerunning a supported operating system. File name: sp63555.exe

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RELEVANCY SCORE 46.4

Hi everyone,Can anyone help me in identifying the problem with my HP Pavilion Laptop. All of the sudden my HP Pavilion Laptop Display (model-15-n219sa) stopped working with black & white line on the display. I can project the display on the TV screen with the help of HDMI interface but nothing on the laptop display apart from black & white lines. Can anyone guess what will be the problem. I checked the display panel cable / connector found everything intact.Regards,Dinesh

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RELEVANCY SCORE 46.4

i set a bios password on my laptop a while ago and cannot remember it.  when i try to enter it, after 3 tries it tells me system disabled and gives me this number: 67076007 any help would be great, thank you.

A:hp pavilion g7 notebook

@Gravedigger1976 Enter   78954029

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RELEVANCY SCORE 46.4

I have not been able to get my USB 3 flash drives to workMy mouse works so I assume that my bluetooth is workingAnd my tiny fix me stick usb drive works so I assume it would be a USB 2 drive.I have installed all HP updates including the recent UEFI where I dont see the option to boot from a USB flash drive well anyways it does not do it anyways, not is the drive recognized.I have checked every USB driver for updated drivers, uninstalled and reinstalled drivers, checked HP, Windows update and the original manufacturer for updated driversI have checked the power on the hub as recommended on one HP article and did get a devmgr.xml missing error out of thatI ran sfc scannow assume the slash is in there my keyboard has went french on meBy the way my friend as the identical model of computer and all the same identical problems and missing files are happening on her computerThe only difference is that I am in the insiders program and her computer is on the regular Windows 10 build which we have not had problems with till this and I am beginning to wonder whether it has to do with the UEFI recent updates (question mark)  

A:Re: hp pavilion 15 notebook Usb 3

Hi, It is great to upgrade system to Windows 10, but in the same time, series of issues occur, like the USB device issue. After upgrading the system to Windows 10, you find that your USB device cannot connect to your PC. You may need to plug your external devices like MP3, pen drive, printer, etc. to your computer through the USB ports. So it is very inconvenient that the USB ports don?t work properly. Solutions below may help you fix the USB port issue. Since your USB device works properly before you upgrade the system, the problem most probably is not caused by the USB device. But you can also plug the USB device to another computer. If it unfortunately doesn?t work, you can consider replacing the device. Following are the solutions to figure out the problem. Solution 1: Check if the problem is caused by power supply issue 1. Unplug the power supply and charger plug from your PC.2. Restart your PC. Connect your USB device to the PC again. Then you can plug the power supply.Solution 2:The Power Management would also be the cause of the USB problems. Windows is set to shut down your USB controller to save power by default, sometimes it won?t be able to power it back up. So try following steps to prevent Windows from ?managing? power to your USB controller or the devices.1. Open Device Manager.2. Expand the Universal Serial Bus controllers branch.3. Double-click the USB Root Hub device, and click the Power Management tab. (if there?... Read more

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RELEVANCY SCORE 46.4

System Diasabled   93323264 . Do not know how to reset.











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A:Hp Pavilion Notebook

Enter: 22081860 Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K

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RELEVANCY SCORE 46.4

My stepson has an HP Pavilion dv1000 notebook. The power supply gets extremely hot and seems to be melting the tip to the plug where it connects to the notebook. Does this seem to be a problem with the notebook or only with the power supply. Any help would be appreciated.

Thanks
 

A:HP Pavilion notebook

wow that is pretty hot... does it always run that hot, or does it only run that hot when he's gaming, or watching a movie? could just be a demanding laptop, but then again you could take it to a PC specialist (comp usa or local computer shop) and get the powersupply checked out. dang if it's melting the tip thats pretty hot... My dad's apple powerbook gets up to 75 degrees celcius when he's just surfing the web and stuff, so hot you have to take it off your legs if you don't want to burn yourself. so get it checked out, might just be a demanding laptop.
 

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RELEVANCY SCORE 46.4

ok this laptopgot some pretty severe viruses and now that they're all gone i can only browse the net for like 5-10 minutes before it dies. please help me here's the hijack report.


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 11:06:09 AM, on 4/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cosmi\SpyWare Killer 5 in 1\wc\wcservice.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\program files\seekmo\seekmo.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\torrent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C... Read more

A:Help with pavilion notebook

come on guys I know you can help me with this .. Please don't make me beg
 

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RELEVANCY SCORE 46.4

HELP !! Of course my laptop has drama's when it's just out of warranty. Last night I was doing a word doc - and it just froze so I turned it off and when it loaded - it had a BLUE SCREEN and said: RECOVERYYour PC/Device needs to be repairded - I dont know why/what/how - BUT I was lucky that I did request the disc for System Recovery.I did the 4 disc - was all working - did all the updates ect. Today {Saturday 15th October 2016)Working on a word doc - next mintue the screen started going Grey with some lines ectIv turned it off - took at battery out- turn back on - it Power's up BUT the screen is still copmplety Grey- Now has virticle lines. Iv tried tapping the f10- screen same- and it BEEPS at me !!f2- screen is the same I have Videos and Pictures  Please Help- I cant afford a new laptopHP Pavilion 15Product No: P3C83PAEdition: Windows 10 HomeSystem: 64-bit 




Kind RegardsSonia McMahon

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RELEVANCY SCORE 46.4

I want to upgrade my HP Pavilion dv6 Notebook PC, with a hybrid ssd/hddis my notebook compatible for this, i tried to find my product name but it only says:HP Pavilion dv6 Notebook PC.I hope this information is enough, but if needed i could send my serialnumber and productnumber. hope to hear from you guys soon, best regards, Thomas 

A:HP Pavilion dv6 Notebook PC

product number would be a good thing to send, but not the serial number.  All dv6s use a 2.5 inch wide 7 or 9.5 mm thick drive. So a current model hybrid sshd 2.5 inches wide will be a plug in replacement for the current hard drive.  https://www.amazon.com/Seagate-Firecuda-2-5-Inch-Internal-ST1000LX015/dp/B01LWRTRZU/ref=sr_1_2?ie=UT... If this is "the Answer" please click "Accept as Solution" to help others find it. 

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RELEVANCY SCORE 46.4

Haven't used it in over a year,I forgot the password. When I tried to get into it,the Computer asked me did I have a restoration disc,which I never had one.When prompted to change password, I put in a new password & held the button down.The screen says," WELCOME",but when You let the button go,it goes back to the initial [password]screen.I'm frustrated & disgusted. Paid a lot for this computer.

A:I have a HP Pavilion 17 Notebook PC,

msteddy41 wrote:Haven't used it in over a year,I forgot the password. When I tried to get into it,the Computer asked me did I have a restoration disc,which I never had one.When prompted to change password, I put in a new password & held the button down.The screen says," WELCOME",but when You let the button go,it goes back to the initial [password]screen.I'm frustrated & disgusted. Paid a lot for this computer. Hi @msteddy41 Welcome to the HP Support forum. Thank you for posting. Please, review this official article and follow the steps for password recovery applicable for your case and operating system >  https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-hel... What is the operating system ? VIsta ?Please, elaborate - when/what prompts you for a password change ?  

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RELEVANCY SCORE 46.4

How do i Screenshot? I just got this computer and i dont know how to screenshot??? and by the way messenger doesnt let me make video calls or normal calls?????

A:Pavilion Notebook Hp Pc

@Beidy? Please use your other post:         http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/my-computer-doesnt-screenshot-i-... Thanks.

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RELEVANCY SCORE 46.4

Everytime i turn my HPpavilion dv6 Noteboook on, i get a message stating that the cooling fan isn't working properly. The computer then turns off in 15 seconds if i dont click enter. 

A:hp pavilion notebook dv6 pc

Sometimes it is simply dust,pet hair etc clogging the fan. Pick up a can of compressed air and blow out all of the vents/ports/opening really thoroughly to see if anything changes. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.  

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RELEVANCY SCORE 46.4

Hello Guys

I recently changed my motherborad , and I have a new Graphics card and new processeur ,
Graphics Card :
-AMD M880G with ATI Mobility Radeon HD 4250
-AMD Radeon HD 6470M
I used every way to update the graphics card , sometimes it appears the blue screen , and then the drivers never up to date , help me as soon please

Computer : HP pavilion g6 Notebook PC
System : Windows 7 64 bits

this is an image from my computer
https://imagizer.imageshack.us/v2/618x354q90/687/l9s.png
 

A:HP pavilion g6 Notebook PC

Have you worked on or repaired many laptops? English is not your first language?
 

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RELEVANCY SCORE 46.4

Why does my new machine upgrade for 10 minutes each time I open it?What do I do to speed up the process of the getting to the web or waiting to open up a program?I have to tap the mouse nurous times to get it to respond. I called customer service and they wanted to charge me one hundred dollars o help me. 

A:New Notebook Pavilion

Can we have the model number?

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RELEVANCY SCORE 46.4

Dear people and HP Support .  I just got my new hp Pavilion notebook ,laptop 17  Im having trouble trying to connect to the wifi .  when i join the wifi it says that "no internet" then when i have click on the trouble shooting report  . It tested it for error's and it come out saying - issues found " one or more network protocols are missing on this computer . Then underneath it say's Restore network protocols to default settings .  sorry but I Don't understand why it is saying this . it's a new  notebook its very upsetting that this happen. I hope someone can help me in this problem ? / kind regards  Joanna 

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RELEVANCY SCORE 46.4

My sons lap top hard drive became frozen and I replaced the hard drive, but I dont have windows 8  the correct operating system for his lap top and need help on how I could get it back installed. I am using a temp windows 8 from  Microsoft but it is asking to replace it. How can I resolve this without buying it? Is there a way how to best resolve this issue?Thank you......

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RELEVANCY SCORE 45.6

Trying to find out if the HP Pavilion Notebook - 15-ab247cl has an internal battery and what it would mean if and when the battery fails.  Or if it is a replacable battery without sending it in to replace. Thank You

A:HP Pavilion Notebook - 15-ab247cl

crabman198 Hello;Allow me to welcome you to the HP forums!All laptops have internal CMOS batteries as they are needed to retain the CMOS settings when the laptop is shut down. This is the link to the Maintenance and Service manual for your PC: http://h10032.www1.hp.com/ctg/Manual/c04642845 On page 54, it shows the steps for accessing and removing the battery. If you remove the battery, that will reset the CMOS settings -- but you can easily change them once the battery is replaced and you restart the laptop.Good Luck

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RELEVANCY SCORE 45.6

Hi my laptop was working fine, although wouldn't work unless plugged in, then I went to use it again and it won't turn one not even the power light comes on? Please help

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RELEVANCY SCORE 45.6

HP Pavilion Notebook - 15-p178na
product id  K4D83EA#ABU
(removed content) UK
 
Can anyone provide hard disk removal/replacement instructions.
 
Started following http://support.hp.com/ro-en/document/c04789277 for a similar model but it appears for this model you need to lift of  the keyboard to access?
 

A:HP Pavilion Notebook - cp1700

Hi,         Download the manual from the below link and check page # 94 from Chapter 6 for the HDD removal http://h10032.www1.hp.com/ctg/Manual/c04427554

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RELEVANCY SCORE 45.6

Someone got into my computer now I can't get on anymore without a password that I don't kn

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RELEVANCY SCORE 45.6

Hi,I have ongoing issues with my HP Pavilion Notebook - 15-P287SA, Windows 10.  Yesterday it would not boot, instead it flashed the caps-lock LED at me once which I beleive is a CPU issue. I did a hard reset on it (took the battery out ect.) and it booted and worked normally all day. This moring it again won't boot again but this time it beeps twice, waits a few seconds and then beeps twice again, five tinmes in total, and then it flashes the caps-lock LED twice, waits, and then twice again. It won't boot at all, even after a hard reset.  What does the beeping mean, what is the problem here?   

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RELEVANCY SCORE 45.6

Hello all.I bought my new HP Pavilion Notebook today and its set up well except for the internet to which it won't connect. No networks are available despite my phone picking up at least 10 including the 2 in my own house.Flight mode is definitely off and, from what I can see, there is no hard button to turn wifi on or off on the computer.Please help!

A:No connections available hp pavilion notebook

keeley_mchale wrote:Hello all.I bought my new HP Pavilion Notebook today and its set up well except for the internet to which it won't connect. No networks are available despite my phone picking up at least 10 including the 2 in my own house.Flight mode is definitely off and, from what I can see, there is no hard button to turn wifi on or off on the computer.Please help!Hi, Can you try pressing F12 and check if your device will detect your connection? If not then follow the steps here ---> http://support.hp.com/us-en/document/c04649175




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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RELEVANCY SCORE 45.6

My spouses laptop which had not been used in months, on plugging it into my router/ modem was working fine, updated Norton , still worked okay then windows updates came down 112 plus 5 optional updates were installed, after doing a restart I found the mouse would not work and One note kept popping up and the notebook kept freezing up. I finally tried to resyore to an earlier date, no difference, then I tried a refresh but that failed with an error message, no idea what it said it flashed on and off so fast I did not have a chance to read it. Now I am doing a recovery using the HP recovery discs, it just prompted me to insert disc 2, on the instruction sheet sent with the discs it says to press F9 but it seems that did not work so tried F 11 and that worked. I have never been able to set him up with his own Microsoft account password, it always rejects it or changes mine, phone Microsoft many time about this but no help.If anyone can let me know what is going on with this laptop let me know, I cannot use it without the mouse although my spouse can, but it should work. Inserted disc 2 and pressed enter but a long list of messages appeared about no bootable device, so now I am really stuck. please help, it was windows 8and the updates were windows 8.1.

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RELEVANCY SCORE 45.6

My spouses laptop which had not been used in months, on plugging it into my router/ modem was working fine, updated Norton , still worked okay then windows updates came down 112 plus 5 optional updates were installed, after doing a restart I found the mouse would not work and One note kept popping up and the notebook kept freezing up. I finally tried to resyore to an earlier date, no difference, then I tried a refresh but that failed with an error message, no idea what it said it flashed on and off so fast I did not have a chance to read it. Now I am doing a recovery using the HP recovery discs, it just prompted me to insert disc 2, on the instruction sheet sent with the discs it says to press F9 but it seems that did not work so tried F 11 and that worked. I have never been able to set him up with his own Microsoft account password, it always rejects it or changes mine, phone Microsoft many time about this but no help.If anyone can let me know what is going on with this laptop let me know, I cannot use it without the mouse although my spouse can, but it should work. Inserted disc 2 and pressed enter but a long list of messages appeared about no bootable device, so now I am really stuck. please help, it was windows 8and the updates were windows 8.1.

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RELEVANCY SCORE 45.6

I have 2GB RAM. I want increse my PC RAM what is the max RAM cpacity of my PC Product Name: HP Pavilion 15 Notebook PCProduct number: F0C25PA#ACJ











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A:what is the max RAM capacity of HP Pavilion 15 Notebook PC

Hi, Your machine is a "HP Pavilion 15-e024tu" which has 2 user accessible slots:    http://support.hp.com/us-en/document/c03921877 and its supports (page #4 of the manual) Support for DDR3L (1600-MHz) dual channelSupport for 8192-MB of system RAM in the following configurations:? 8192-MB (8192-MB×1, 4096-MB×2)? 6144-MB (4096-MB+2048-MB)? 4096-MB (4096-MB×1, 2048-MB×2)? 2048-MB (2048-MB×1) Please use the following manual to get more information (RAM type) and how to replace RAM:    http://h10032.www1.hp.com/ctg/Manual/c03939658 Regards.  

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RELEVANCY SCORE 45.6

                                                                                                                                                                                                                                                                                   After upgrade from w-7 to w-10 system restore/recovery and f-11 refresh vanished along with the 13.7 gbrecovery partition which became unallocated space and then vanished altogether,reinstalled /switched back to w-7. how can I FIX  /   REPARE /RESTORE MY  RECOVERY DRIVE?  FACT 34 GB's of my hard drive perhaps contain 2 or 3 w-7 ops. help me restore my laptop to original factory condition THANK YOU. 

A:Hp Pavilion d v 6 t Notebook P.C. upgraded W-7, to W-10 los...

Windows 10 upgrade very often messes up f11, recovery partition,etc. Once done only way to get back to Factory setup is booting from Recovery Media-either USB or DVD. Did you make your Recovery Media before upgrading?

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RELEVANCY SCORE 45.6

When I turn on my HP Pavilion 10 Notebook PC it goes to a blue screen that says Recovery at the top. The basics of the messages are PC could not start correctly, required device is not connected, error code 0xc0000185, needs recovery tools on installation media. I do not have installation media nor do I know how to get one. Could someone please help me with this.

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RELEVANCY SCORE 45.6

My HP Pavilion dv7-1014ca Entertainment Notebook is running incredibly hot. The fan is on pretty much all the time. The BIOS is fully updated and I've vaccumed the vents and the fan. I keep my laptop on hard, flat surfaces, and yet at times it's almost too hot to touch. the entire bottom section of the notebook will be remarkably hot. Any idea what the problem could be? I've also had moments when my notebook shuts down without any warning for seemingly no reason. Could it be overheating?

A:HP Pavilion dv7 notebook running way too hot

that's because are not good....I have the same problem with my 2 (TWO) HP pavilions....nobody could explain why, not in England, not in Italy....when became too hot they shutdown....I swore t not buy HP anymore.... 

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RELEVANCY SCORE 45.6

 hi can someone give me drivers for HP Pavilion Notebook - 15-p246sa windows 7 64 bits cause i don`t like win10 and i can`t find all drivers for win 7 ..

A:HP Pavilion Notebook - 15-p246sa win 7

Hi: You should be able to use the W7 x64 drivers and software from the 15t-p000 on your model, except the BIOS and firmware files. http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-p000-Notebook-PC-series/6936226/model...

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RELEVANCY SCORE 45.6

Have HP Pavilion 15t-n200 notebook. Using Win7-64 bit. How do I access the webcam and use it?

A:Have HP Pavilion 15t notebook. Using Win7-64 bit. How do I a...

Hi, Please check the following article:     http://support.hp.com/us-en/document/c02452221 Regards.

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RELEVANCY SCORE 45.6

I've been getting a runtime error message 216 with various tags including:  at 4008E2E  and 400057AE.  What's happening?

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RELEVANCY SCORE 45.6

Hello,Would it be possible to receive installation CD's for this product, laptop, since it's extremely slow and I cannot speed up the machine. I did this recently with an Acer and the sent out recovery CD's- Look forward to your help. I know that the guarantee has gone out, but I had the same issue with my Acer. Thanks!Best Regards Product: HP Pavilion dv6 Notebook PC Serienumber: 2CE223280PProductnumber:B3K97EA#UUW Michael Hakenäs

A:Reinstallation CD for HP Pavilion dv6 Notebook PC

Hi: If you live in Europe, see if you can order a set of recovery disks from HP's e-Partner at the link below. Select the country you live in at the top right side of the page, and enter the product number of your PC in the applicable box. B3K97EA https://www.best2serve.com/page/rcd_search You can also try contacting HP for the country you live in at the link below to see if they still sell them directly. http://welcome.hp.com/country/w1/en/support.html

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RELEVANCY SCORE 45.6

My bluetooth icon is gone! When I first installed Windows 10 the icon would sometimes show up in settings and other times it would not!  Now, it is never listed.  Also, no one is able to connect to my wi-fi although all is correct.  In the past I would bluetooth music to my stero and vise versa and find devices in my home but not anymore~  Please help.  Bluetooth is not even listed in Device Mgr.

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RELEVANCY SCORE 45.6

When I use my shift key to access secondary symbols, it does not use the standardized ones but the blue ones instead.  For example, shirt + 2 gives me quotations rather than the at sign.   Please help!

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RELEVANCY SCORE 45.6

(You may delete the post, if it is not relevent here) I could not find my question answered anywhere and I could not find any place where i can contact (except email) for the three issues I have started seeing on my HP Pavilion G6. 1- When machine is started (while BIOS checks and when Windows' logo is spinning) screen started to display a line with random colors. Seems like pixels are broken/dead. It becomes fine when desktop is loaded. 2- Battery does not hold charge for more than 25 minutes and it has started to go down faster now.3- Power connector on laptop seems to be lose, i have to push it in to get the charging going.  If you can forward me to the right place where to contact HP, it will be appreciated.

A:HP Pavilion g6-1b67ca Notebook PC

You are out of warranty now so this is where HP will send you. We are volunteer fellow end users just trying to help but with no access to the HP warranty system.  1.  If the screen is OK once Windows boots I would not worry about it.  2. The battery is what, now 4 or 5 years old? It has seen its better days and needs replacement. Let us know where you live (country) and we can point you to a place to buy one.  3. This one is potentially a bigger problem. However, as long as the charger runs the laptop OK with no battery installed you are likely OK. They do tend to loosen up with age. If the charger will not actually power the notebook, then it is a problem with the charger port module which is not too expensive to replace, or the motherboard, which is.  For out of warranty repairs in the U.S. and Canada HP is not a viable option. Their charges are very high as they need to be since HP is not really in the business of repairing out of warranty computers. You are better off with a local repair shop or if you are willing to try, even self-help. That is where this Forum is at its best, when we can help end users with out of warranty but still useable products fix them and keep using them for a reasonable investment.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

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RELEVANCY SCORE 45.6

Hello,    My friend gave me an old 17 laptop  Windows 7 32 bit that she has never open for my son's school work.  I need to help to get the drivers for the following:USB controller driverEthernet controllerSM Bus controllerPCI Data Acquisition and Signal They are showing under Other devices. The warranty expired Aug 2016. I have downloaded the HP assisstant but it cannot find those drivers. Thank you in advance.  

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RELEVANCY SCORE 45.6

My HP Pavilion Notebook  Product No:  P1A79UA#ABA  On Windows 10 keeps hibernating for no apparent reason.  This has happened since I bought the laptop new about 10 months ago.  Today it happened about 15 times (sometimes it will go weeks at a time without happening).  This occurs while I'm actively working on the computer (e.g. actively typing or browsing), not just when the computer is idle.I use the HP recommended power settings and have the advanced setting of Hibernate set to Never.Any help would be great.

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RELEVANCY SCORE 45.6

i am interested to upgrade the system memory, I only have 4gb of memory. what is the max the laptop can handle and what kind should  I buy? the system boards is 146A 58.28.

A:HP Pavilion dm4 1165dx Notebook PC

Hi, From page 2 of its Maintenance and Service Guide: Supports up to 8 GB of system memory DDR3, 1066-MHz, dual-channel memory (DDR3 1333 MHz downgraded to DDR3 1066 MHz)Supports the following configurations: ? 8 GB (4 GB×2)? 6 GB (2 GB×2 + 4 GB+1)? 4 MB (2 GB×2 or 4 GBx1)? 3 GB (1 GB×1 + 2 GB×1)? 2 GB (2 GB×1)? 2 MB (1 GB×2)? 1 GB (1 GB×1) Page 44 of the manual shows part number (from HP) and also shows you how to add/replace RAM. You can download more manuals from the following link:             http://support.hp.com/us-en/product/HP-Pavilion-dm4-Entertainment-Notebook-PC-series/4247657/model/4...    Regards.

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