Over 1 million tech questions and answers.

Screen Freezing, search engine redirect and black screen when starting the computer

Q: Screen Freezing, search engine redirect and black screen when starting the computer

HI,
I was being helped by Quads on the norton community. I know he helps out here too. Quads was helping me but I screwed up, thought I was helping to save time(yes, I know I saved you alot of time now) but I did not follow complete instructions.



This is what was done so far

OTL scan was run

adwcleaner was run

had adwcleaner delete all and reboot

ran combofix

when computer was rebooting it got stuck on the black screen for about an hour

Had to restart it again and when it did it restored to a previous date

This is where I screwed up

Since it was a previous date it seemed like nothing had taken place, no downloads on the desktop.

Ran the otl scan again

adwcleaner again, log looked the same as first time so I deleted all again

Ran combofix and rebooted and it gave me a log

That is where I am stuck, I dont know whether to leave these downloads on the computer, delete them

I dont think that Quads is going to help me anymore since I messed up, so I was wondering if anyone else could help. I just really want to finish what was started. The computer was stuck on the black screen this morning and finally got it restarted after about 5 times. But I do think there is some kind of virus. Still have adwcleaner and combofix downloaded on the computer. Dont know if I should delete them or what.

Thanks

Kim

RELEVANCY SCORE 200
Preferred Solution: Screen Freezing, search engine redirect and black screen when starting the computer

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Screen Freezing, search engine redirect and black screen when starting the computer

Read the guide here on preparing logs

http://www.bleepingcomputer.com/forums/topic34773.html

and create a topic here

http://www.bleepingcomputer.com/forums/forum22.html

Good luck

Read other 5 answers
RELEVANCY SCORE 108.4

HI,
I was being helped by Quads on the norton community. I know he helps out here too. Quads was helping me but I screwed up, thought I was helping to save time(yes, I know I saved you alot of time now) but I did not follow complete instructions.

This is what was done so far

OTL scan was run

adwcleaner was run

had adwcleaner delete all and reboot

ran combofix

when computer was rebooting it got stuck on the black screen for about an hour

Had to restart it again and when it did it restored to a previous date

This is where I screwed up

Since it was a previous date it seemed like nothing had taken place, no downloads on the desktop.

Ran the otl scan again

adwcleaner again, log looked the same as first time so I deleted all again

Ran combofix and rebooted and it gave me a log

That is where I am stuck, I dont know whether to leave these downloads on the computer, delete them

I dont think that Quads is going to help me anymore since I messed up, so I was wondering if anyone else could help. I just really want to finish what was started. The computer was stuck on the black screen this morning and finally got it restarted after about 5 times. But I do think there is some kind of virus. Still have adwcleaner and combofix downloaded on the computer. Dont know if I should delete them or what.

Thanks

Kim

A:search engine redirect, black screen on start and other probs

These were run about aweek ago not sure if everything is still same.

Read other 30 answers
RELEVANCY SCORE 95.6

I have come to this site because I seem to be having the same problems as sin2000. My Google searches are being re-directed to spam sites, Internet Explorer (7.0) is running very slow and often crashing. I have run Spyware Doc to clean out Spyware Protect 2009, but it seems link there are more problems.

I've attached the files requested in the guide.

Your help would be greatly appreciated.

Thank-you.

James

A:Search engine redirect, computer freezing

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

Read other 2 answers
RELEVANCY SCORE 90.8

I have another issue with my desktop running Windows 7 . the laptop starts up fine and monitor screen works but when it gets to desktop the screen is black. Any ideas?????
I have another laptop where it starts up fine but monitor is black . helppppppp
 

A:Screen works when starting computer but when it gets to desktop screen is black

What happens in safe mode?
 

Read other 4 answers
RELEVANCY SCORE 90

Hi,

I just recently started having my searches redirected to odd sites using google or yahoo. It only redirects some searches and not others, there's no pattern. Also sometimes a new tab just automatically opens up in a new tab going to similar sites are the redirected searches. Also there's the odd times where a blue crash menu comes up and does a memory dump, then restarts the computer. I've ran every antivirus program I can think of including SuperAntispyware, Malwarebyte, Avast! Antispyware, SpyBot, Ad Adware and I still have the same problem! Please help!!

Oh and yes I do have access to a Windows Install Disc.


DDS (Ver_10-03-17.01) - NTFSx86
Run by BabieWho at 2:37:46.29 on 09/06/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.2.1033.18.895.155 [GMT -7:00]

SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Prog... Read more

A:Search Engine Redirect, Blue Screen Crashes

Hello BooCody,

If you still require assistance, please run a new scan with dds, post the fresh dds.txt , and we'll get started.

Read other 11 answers
RELEVANCY SCORE 90

Hi Guys

I have two problems which i hope both are just one, i am struggling to sort out a issue with interent explorer. when using a search engine i am getting redirected to a different result, much like a lot of people on here. I also when surfing will have random explorer windows open again to a screen which is similar to those that the search engine result give

the other problem i have is a error screen saying that my memory is full. i cant remember the exact number / problem it is but googling it told me to try you guys.

I have downloaded Combo fix and ran a scan and below is my report. Please guys help me out i at my whits end with this

ComboFix 10-11-05.01 - Dad 05/11/2010 19:09:36.2.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1022.440 [GMT 0:00]
Running from: c:\documents and settings\Dad\Desktop\ComboFix.exe
AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\documents and settings\Dad\Local Settings\Application Data\{4A38074C-C0CC-4E56-9A3A-5ED13752ECF0}\chrome.manifest
c:\documents and settings\Dad\Local Settings\Application Data\{4A38074C-C0CC-4E56-9A3A-5ED13752ECF0}&... Read more

A:search engine result redirect plus error screen

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.We need to create an OTL report,Please downloa... Read more

Read other 2 answers
RELEVANCY SCORE 90

yesturday google and yahoo search links redirected me to randmon sites. in addition, the searches are slower than normal. finally, my computer has blue screened twice since last night. i was trying to run GMER twice and it has not made it through the run. i will keep trying to run GMER. only thing i could read from the blue screen was a Kernal error
DDS (Ver_10-11-10.01) - NTFSx86
Run by brandtly at 21:09:25.74 on Sun 11/14/2010
Internet Explorer: 8.0.6001.18904
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.2037.923 [GMT -8:00]

AV: avast! antivirus 4.8.1296 [VPS 081218-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: avast! antivirus 4.8.1296 [VPS 081218-0] *enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32... Read more

A:search engine redirect plus slow plus blue screen

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

Read other 13 answers
RELEVANCY SCORE 88

OK, I think the problem started on December 1st or 2nd and I have been stubbornly trying to remove this with my virus software and malwarebytes. I had brought my son to work with me for the day and he spent all day on facebook and clicking on links associated with it. Later that evening I found the computer locked up. The computer is a laptop I use at my shop and I have quite a few other regular people that come thru the shop that use it to look stuff up. So it's hard to pin down exactly when it happened.

Anyway, since then I have been constantly getting "registry virus scanner" pop-ups, a pop up for a wal-mart gift card and some google money scam window that won't close unless I shut down whatever I'm using for the internet, either firefox or internet explorer. Along with that my malwarebytes will not update and the only way I can get my virus software (microsoft security essentials) to update is if I go directly to the site and download it. Every time I download and update for the virus software it catches a trojan or 2, then by the next day the problem is back to where I started.

I also get the blue screen of death occasionally along with a message when I go to log in that says "The Group Policy Client failed the log in and access is denied." At that point I have to restart the computer to get it to log in. The last time I tried updating malwarebytes, this morning, I got an error message of "PROGRAM_ERROR_UPDATING (5, 0, C... Read more

A:Registry virus scanner, search engine redirect and blue screen

Sorry, I think I somehow posted this in the wrong forum

Read other 2 answers
RELEVANCY SCORE 84

I have a Dell Dimension 8400 Desktop computer and whenever I start the computer up it goes to a blank black screen with a flashing bar in the top left hand corner. Usually it does this for a second and then continues to load but it jus stops there and the computer isn't working or anything. Yesterday it was fine and now its doing this. I don't know if its something really easy to resolve this or not but any help would be much appreciated
 

A:Black screen when starting computer...

Hi check link http://support.microsoft.com/kb/314503
If you decide to use FIXMBR [repair Master Boot Record] read warning of using FIXMBR if there is a virus present.
Best to run Virus scan first..if system starts up.
 

Read other 1 answers
RELEVANCY SCORE 83.2

My mom's computer is a Compaq FS7600. It has Windows 2000/XP on it. When she turns the computer on all it does is goes to a black screen, she said it doesn't even show the blinking cursor. We've tried the F8 over and over, but it still only comes up to a black screen. What can we do?
 

A:Starting computer leads to black screen.

need lots more info than what u've posted, like is it windows 2000 or windows xp, what model compaq is it? the fs7600 is a flat screen monitor. have u made sure all connections r tight etc? have u tried using a diff monitor 2 see if it boots? does it make any beeps when u turn it on? any & everything u can find 2 post is usually more helpful than just a cry in the dark lol
 

Read other 1 answers
RELEVANCY SCORE 83.2

Hey

When I go to turn my computer on it can't get to the windows loading screen it just stops on a blank black screen. I have/will upload a video of it happening to illustrate what is happening since I might not have described it well.

I can't post videos due to my post count but if you want to see it just PM me.

The last thing I remember my computer doing before it turned off was a virus scan then a few minutes later a blue screen with some white writing coming up so I rebooted and this happened. I have tried using my Windows CD to repair it but it hasn't worked. I can't get into safe-mode because it just stops on the black screen with white writing (Sorry for all these un-techincal names xD).

I was wondering if anyone knew what was happening? Ideally i'm looking for a fix for this so I can back-up some of my files onto an external harddrive then I want to reformat.

Thanks, Ash
 

Read other answers
RELEVANCY SCORE 82.4

So i just built a new rig i got everything hooked up and i installed windows 7 ultimate x64. Here are the details.

Intel i7-3820 3.6ghz
Asrock X79 Extreme9
RAM G Skill 4x4gb ddr3
EVGA geforce gtx 680 2gb
Corsair HX 850
rosewill rnx-n250pce wireless network adapter

I got all the motherboard drivers and the video drivers installed then when i installed the drivers for my wireless network card and restarted and it froze on the starting windows screen.

I've been trying everything i can think of to fix this. I pulled the extra memory out, switched the power supply with one from another rig, switched the hard drive out for another one that i had.

after that, since it was a fresh build and nothing was saved on it i tried to reformat the hard drive and re-install windows, but the install disc also freezes on the starting windows screen.

so now i can't get it boot normally, in safe mode, from the disc or from another hard drive.

when i try and boot in safe mode it stops at ClassPNP.sys

please help guys im out of ideas.

EDIT: the start up repair also freezes when i try to use it.

A:Fresh built computer is freezing on starting windows screen

To try to save the current install you'll have to get a disk to boot to follow steps for Troubleshooting Windows 7 Failure to Boot for repairing Startup or System restoring.

Reset BIOS to defaults, set SATA controller to AHCI to try install: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

If this fails go over the build to check for loose or faulty cables or connections.

Wipe the HD with Diskpart Clean Command from DVD using DISKPART At PC Startup

Test your RAM - Test with Memtest86+ for 5-6 passes or overnight.

Read other 2 answers
RELEVANCY SCORE 82.4

Today I noticed my computer taking a very long time to load up. Something happened that it had to do a CHKDSK scan , I didn't go on any new websites today and I didn't download anything. This happened after I saw my computer was at the password screen, I don't remember turning it on though. It must have been at the password screen to log in for about 20 min or so. Ever since that my computer is barely able to load up.

Read other answers
RELEVANCY SCORE 82.4

This morning when I woke up and turned on my computer instead of going into windows it started with a black screen a movable cursor. After about 10 minutes it finally loaded into windows but it was very slow, it took about 10 minutes to open Chrome and was nearly impossible to use.

I have tried start up repair and restored the computer but it didn't seem to work. It is still horribly slow.
Because this computer is only 2 days old I haven't gotten around to installing an antivirus yet but the only things I have installed so far are Steam, Team Fortress 2, Bandicam, Skype and Java. I do not believe I have been to any unsafe webpages either.

I tried going into Safe Mode and it seemed to be working faster but opening things like control centre still took longer than they should.

Also, I just noticed that after waiting nearly 10 minutes for Chrome to open in Normal Windows a popup has appeared saying "Your preferences file is corrupt or invalid. Google Chrome is unable to recover your settings." I am not sure if this has anything to do with what is happening but I have not experienced this popup before.

The computer did come with all of the disks and boxes of various parts.

Any help would be greatly appreciated, thank you. I am also not sure if this is the right section as I'm not sure what is causing this problem, sorry.

A:Computer very slow, black screen with cursor when starting.

You found time to install all those program but couldn't find time to install something that is more important than any of them; a anti virus program.
After downloading all that stuff you could be infected or have a bunch PUP's.

I recommend going here to make sure you system is clean before doing anything else.

http://www.sevenforums.com/system-security/

Read other 2 answers
RELEVANCY SCORE 82.4

Specs:

win98
duron 750
elements mobo w/onboard sound
via chipset
rage fury pro 32mb agp video card
64 megs ram

Problem:

Everything was working fine. I haven't made any changes to my computer. At this time games won't play. For instance THE SIMMS. When the menu comes up and I select to play, the screen goes black. I have seen this posted on this board but the info does me no good. I have direct X 8 installed. My display adapter is current.
The one thing that did happen befor the problem is that my sound was choppy. So, I removed my sound device and reinstalled. That took care of the sound problem but my games won't play. So, I removed my display drivers and reinstalled. Same problem. What could be causing this black screen considering everything was running fine?
 

Read other answers
RELEVANCY SCORE 80.8

Hello and thank you for taking the time to read my post. I have a problem with search engines redirecting me to sites other than the one I intended going to. This occurs using Internet Explorer and Mozilla Firefox. I downloaded google chrome and haven't had the issue. I'm not sure if over time google chrome will encounter the same problem.

My system occasionally freezes up if it is sitting idle for too long requiring a reboot. The wireless zero configuration keeps being turned off and I have to restart the wireless zero and/or my computer to access my internet connection.

I keep getting warnings of a rootkit malware C://WINDOWS/System32/drivers/compbatt.sys, and a microsoft visual c++ Runtime Library error.

Although I have systems sounds I am unable to change the volume of my speakers and sometimes can't hear sounds while watching videos. I get an error of saying no active mixer devises are available.

I also noticed that I do not have restore points and the box is checked to disable restore. I've tried un-checking this box and saving the setting but it defaults back to not creating restore points.

I am using a netbook so I do not have a cd-rom drive and do not have any windows install/boot disks. I have tried using Trend-Micro Antivirus plus antispyware, Avast antivirus, Advanced System Care 3, Iobit Security 360 programs with no luck. When the problem occurred I had not installed any antivirus programs. I have learned a valuable lesson.

Thanks ... Read more

A:Search Engine Redirect/Audio/Wireless Zero Con/Restore Problemsfig/Freezing of PC/

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

One or more of the identified infections is a backdoor trojan/rootkit.

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please refer to Microsoft's Online Safety article for tips on creating a strong password.

Do not change passwords or do any transactions from the infected computer until it has been cleaned.

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follo... Read more

Read other 19 answers
RELEVANCY SCORE 80.4

Hello,
 
I am new to this site. My computer seems to freeze often. Unfortunately, a freezing episode occurred during a windows update, so I turned off my computer even though it says "do not turn off your computer". Ever since I did this, when I try to turn on my computer, the BIOS loading bar goes to about 4/5 the way before it stops and goes into a black screen with a white cursor on the top left. I also cannot access safemode by repeatedly pressing F8. What is wrong with my computer?
 
Thank you.

A:Starting up computer leads to black screen with white cursor on top left.

Please do the following.
 
Instructions for a Windows 7 Repair installation.
 
A Windows 7 Repair Installation will require a installation disc.
 
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
 
Part A, Steps 1a - 6a
 
How to burn ISO image using Windows Burn Disk Image.
 
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Disk burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  C... Read more

Read other 3 answers
RELEVANCY SCORE 79.6

My Computer recently has been Blue Screening so i factory reset it however it continues to randomly every hour or so freeze everything (cursor still moves) followed by a black screen (cursor still showing and moving). At some times it also instead just Blue Screens than restarts my PC. Help would be awesome I attached a BSOD report

Read other answers
RELEVANCY SCORE 79.2

Hi all,

this is my very first forum post here, few people have recommended this site as a best W7 community on the internet.

I have problem with black screen(lag) between windows starting message and login screen, lag is about 10 seconds and its very annoying, here is the video so you can see the problem:



maybe this is normal? i have this install almost two years, i dont have to much programs, and i disabled almost all useless startup programs. I tried also disabling bootscan in my NOD32 antivirus but nothing changed.

Is there any solution for this? and can i post to you some logs or something?

Best regards

A:Black screen between Windows starting and login screen

It is Dell's factory install? Usually it is bloated up with some services and programs those are not needed. So you need to clean them up. Follow this guide:
Clean Up Factory Bloatware

Read other 2 answers
RELEVANCY SCORE 78.8

Hello,

Initially I had a problem with a BSOD for video scheduler, I installed the latest driver for my video card and I stopped receiving that BSOD. In its place, I began having a new BSOD stating, "An attempt to reset the video driver failed..." x0.00000016, so I followed the instructions on another link from this site and uninstalled the AMD driver and then used Driver Fusion to remove the remainder of it. Then I installed the latest driver.

Now I receive no BSOD, but while playing Company of Heroes, after a few minutes of play the screen froze and then went black, and the computer was completely unresponsive. I left it for a while to see if it would restart or show a BSOD, but nothing happened and I had to manually restart.

I have tried playing Diablo 3 to see if it was just that game, and it froze as well, but never went to a black screen, but the computer was unresponsive.

Not sure where to go from here. I have included everything SF Diagnostic generated.

Thank you for your time!

A:Computer Freezing/Black Screen during gaming/watching videos

Follow it : STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Read other 9 answers
RELEVANCY SCORE 78.4

A while back I downloaded a movie to watch. Some flash player install file came up when I tried to open it, and of course it was a virus. Since then, I get search redirects, have vitamax erectile ads on every ad box on pages, am unable to update AVG or Spybot S&D or Malwarebyte programs, receive a script error when AVG tries to run, receive clean scans when I do run them (just ran Malwarebyte full scan 5 minutes ago, found 2 infections in 114000 files), am unable to update or load Flash onto Firefox, get occasional lockups when launching IE 7, and most recently I freeze up at a black screen or at the log in page on Windows startup. I am typing this in a Safe Mode launch of my PC.

Attached is the DDS file. I also ran Hijack This and ComboFix if those logs are needed as well. Thanks for any and all help, I would like to avoid having to reformat my stuff.
DDS (Ver_09-03-16.01) - NTFSx86 NETWORK
Run by Jeffery at 11:27:30.50 on Tue 04/14/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2433 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated)

============== Running Processes ===============

E:\windows\system32\svchost -k DcomLaunch
svchost.exe
E:\windows\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
E:\windows\Explorer.EXE
E:\windows\system32\ctfmon.exe
E:\windows\system32\logonui.exe
E:\Program Files\Mo... Read more

A:Search Redirect, Unable to Install Flash, Can't Update Virus/Malware Programs, Black Screen Freeze on Start Up

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

Read other 2 answers
RELEVANCY SCORE 78

Hi, I am having several problems with my computer, wondering if I am infected with something? First noticed the computer running slowly. Then began freezing all the time. Then noticed that when I switch to a new internet page at times I notice a small black screen that will pop-up or flash on the page, but only for a second...almost like you'd get on a "run command" type scrren, if that makes sense. Also, I keep getting a security options failure. It seems this only comes after the computer freezes and I try to hit alt, control, delete to bring up task manager. I have tried to run Norton Anti-virus and spybot. I've used CCleaner to remove unnecessary files/clean. The virus software finds nothing unusual (usually some cookies with tracking, but no virus. Any ideas? Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:54:57 AM, on 8/19/2009Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16890)Boot mode: NormalRunning processes:C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exeC:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\hp\support\hpsysdrv.exeC:\Windows\RtHDVCpl.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A0... Read more

A:Infected? Blue screen, black screen popping up in background, freezing and slow

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 2 answers
RELEVANCY SCORE 78

I'm pretty stumped here, this first happened after I was playing fallout 3 for a couple hours on my laptop and restarted the computer. On restart, after the "starting windows" screen I got a BSOD with bug check string SYSTEM_SERVICE_EXCEPTION bug check code 0x0000003b..

After a couple times restarting and fishing around in safe mode, the BSOD is just replaced by a black screen. The keys and wireless work because the wifi light is on, and I can use the keys with my memory to turn the PC off even though I cant see anything...

I tried uninstalling graphics drivers with DDU in safe mode and I can boot in with windows basic, until I reinstall my drivers and restart the computer and I get the black screen again...

Might be worth mentioning I can swap hard drives with another HP notebook that share the same SATA connector. And they have no issues inter-operating...right now I am typing this from the computer that has the graphics issue, but with the HDD from the other notebook I don't use. It installed and runs all the drivers with no issues. And vice versa with the HDD in the other notebook

A:Screen is black after starting windows screen

To be clear, you are claiming the Windows Install on SATA HD #1 is only messing up on System #1, but works fine on System #2, but at the same time System #2's HD works fine with System #1?

That eliminates a lot and points to: RAM likely suspect, get a MEMTEST CD and run it on System #1, you can find that info here in tutorials.

RAM - Test with Memtest86+

Read other 2 answers
RELEVANCY SCORE 76.8

I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!
 

A:blue screen of death,black screen,freezing...

Read other 6 answers
RELEVANCY SCORE 76.8

So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled
 

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.
 

Read other 2 answers
RELEVANCY SCORE 75.6

Before this happened, I could put my computer on sleep without any problems. Now, when I put it on sleep, I turn it on, the screen freezes. I shut it down, start it again, and then the Loading Windows freezes. Another problem is a small one I felt like adding, is that the Windows 7 screen where it is loading up your computer, doesn't show for me. This is not a problem where other users could not log on. All mine does is have a black screen, then loads to my desktop. So it works fine, just that the screen doesn't show. Please help.

A:Windows 7 Freezing Screen + Black Screen

  
Quote: Originally Posted by firelance69


Before this happened, I could put my computer on sleep without any problems. Now, when I put it on sleep, I turn it on, the screen freezes. I shut it down, start it again, and then the Loading Windows freezes. Another problem is a small one I felt like adding, is that the Windows 7 screen where it is loading up your computer, doesn't show for me. This is not a problem where other users could not log on. All mine does is have a black screen, then loads to my desktop. So it works fine, just that the screen doesn't show. Please help.



Can you boot into safe mode (F8)"
Do you have the win 7 dvd to do a repair install?

Do you have a backup, by chance?

Ken J

Read other 2 answers
RELEVANCY SCORE 75.2

Hi there i have been having problems with my computer where as in my computer redirects me when i click on a link in google or other search engines. I installed the 30 day trial for eset 4.0 and it said there was something wrong like \\?\globalroot\systemroot\system32\hjgruidttldoml.dll and win32/olmarik.ju trojans. I told eset to clean and delete them but it couldn't. I don't know what these are or if they are the things causing my computer to be so slow. Also, when i ran the gmer.exe for the first couple times my computer shut down and when i started it back up again it said my computer had recovered from a serious error. On the third try it worked for me and i got the log. I don't know too much about computers so if you could please dumb it down a wee bit for me that would be great. THANKS IN ADVANCE!!!


DDS (Ver_09-06-26.01) - NTFSx86
Run by Tyler at 19:59:39.59 on 07/27/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1018.421 [GMT -6:00]

AV: ESET Smart Security 4.0 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: ESET Personal firewall *enabled* {E5E70D32-0101-4340-86A3-A7B0F1C8FFE0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C... Read more

A:Search Engine redirect and slow computer

Hello and welcome to TSF.

Please note that the fix may require more than one round to properly eradicate. Stay with me until you're given the "all clear", even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions in the order they are presented, and please do no self-fixing or running of scanners unless requested by me or another helper at this forum.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

==============================

One or more of the identified infections is a backdoor trojan.

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read this: How Do I Handle Possible Identity Theft, Internet Fraud, and CC Fraud?

============================

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They... Read more

Read other 12 answers
RELEVANCY SCORE 75.2

Hi there,
My girlfriend just used my computer to search for bit torrent sites and got infected with some virus or ad ware...
I try using spybot but it's been blocked, I renamed spybot.exe and ran it, fix problems but I am still having troubles.
I also manually got rid of paladin anti virus.
Now when I use firefox/ie/grome to use any search engine, it automatically redirect me to somewhere else upon searching.
Furthermore, the computer freeze after 10 20 minutes.... =.=
I am out of clue and here is my hijeackthis log.
I appreciate any help. thanks...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:56:24 PM, on 2/23/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\ctfmon.exe

R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: QQCycloneHelper - {00000000-12C9-4305-82F9-43058F20E8D2} - C:\Program File... Read more

A:search engine redirect, computer freeze

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Read other 1 answers
RELEVANCY SCORE 75.2

Hi all the search engines I use redirect me to another search engine or a completely different page altogether.
Here is my Hijackthis log report. Please help me to remove as malware bytes and AVG have not picked it up. thank you.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 23:31:55, on 14/04/2011
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Users\James\Downloads\HijackThis(1).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.c... Read more

A:Infected Computer. Search engine redirect

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

Read other 3 answers
RELEVANCY SCORE 75.2

Hi,

My father reports that his computer has been running slowly for a while and has reached the point now where it is almost unusable. The computer is a Dell Vostro 1500 running Windows XP Professional. I have been working on it (unsuccessfully) for the past two days and have noticed the following:

(1) Internet Explorer is redirecting from search engines to strange sites. I tried installing Firefox, but Firefox redirected also.

(2) The computer gives an error message at the log-on screen: "SQLDUMPER failed initialization. Your installation is either corrupt or has been tampered with. Please uninstall then rerun setup to correct the problems."

(3) There are at least two strange programs listed in the Startup section of MSConfig. I cannot type their names because they are a collection of ASCII or Wingdings characters that I cannot reproduce. I disabled these programs in MSConfig but they are still around.

(4) The computer is extremely slow and will hang for minutes at a time. Most virus scans cannot finish in normal Windows so I have had to run them in safe mode.

I have tried Malwarebytes, SuperAntiSpyware, CCleaner, and a couple of other scans that my father had installed on his computer. There is no firewall running at the moment, though Windows Firewall may have been enable at one point. He does not appear to have multiple anti-virus programs running simultaneously. A lot of malware has been cleaned out today, and it's possible that the redirec... Read more

A:Search engine redirect, computer lagging, etc.

Here is a screen shot of some of the weird programs that try to start up:

http://stashbox.org/1038966/SCU.JPG

Read other 8 answers
RELEVANCY SCORE 75.2

Hello,
Like my title states, whenever I use a search engine (Google, Yahoo, MSN), when I click on the link I want, I am redirected to a different website. This just started shortly after I got a warning in Zone Alarm that lhoruppig.exe wanted to access the internet (to which I clicked Deny.)
Now my computer randomly crashes when either surfing the internet, or more frequently when playing World of Warcraft.

my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:56:29 AM, on 8/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AskBarDis\bar\bin\AskService.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\OCZ Technology\Mouse\Amoumain.exe
C:\Pro... Read more

A:Search Engine Redirect, causes computer to crash

Can close this.
Repaired it with Combofix
 

Read other 1 answers
RELEVANCY SCORE 75.2

Hello,***This is my 6th attempt to post this, as I think somehow the malware is preventing me from adding in the DDS.TXT file into the text. I keep getting internet connection errors when I post the DDS.TXT. When I try attaching it and uploading it, it says there's some I/O error with the DDS.TXT file.I'm running Windows XP and have some sort of Yahoo and Google redirect virus/malware. When I first boot up the computer and load Windows XP, I get a warning popup that says "Generic Host Processes for Win32 Services has encountered a problem and needs to be closed. We are sorry for the inconvenience." I'll post more about this below.When I open MS Internet Explorer, it takes about a minute just to get a blank screen, then a minute or more after that for the homepage to load up. When I use Google or Yahoo, the results go elsewhere, and sometimes I get a popup with some unrelated ad, usually for dubious moneymaking schemes. When I try to close these popups, I usually get a confirmation window asking if I really want to do this because "it will get me rich" or some other such message. Browsing on the internet is very slow, as it takes 2-4 minutes for some webpages to load.Downloading my popmail email in MS Outlook also seems to take twice as long. The initial startup message about "Generic Host Processes for Win32 Services..." has a Data Report link which says:szAppName: svchost.exeszAppver: 5.1.2600.5512szModName: ntdll.dllszModVer: 5.1.... Read more

A:Search engine redirect w/ popups [Computer 2]

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

Read other 16 answers
RELEVANCY SCORE 74.4

Hello, My computer has a search engine redirect virus and is running much more slowy. The symptoms seem to exactly match those of another person's computer you've helped here - http://www.bleepingcomputer.com/forums/topic340808.html- which is how I found bleeping computer. I get redirected no mater what search engine I use, and the sites Tazinga and campus courner have come up repeatedly. I greatly appreciate what you do here and would love for you to help.

I ran DDS and GMER once before, on December 3rd but did not make a post. I ran them again today so they would be the most accurate, I hope that doesn't mess anything up, the new GMER is smaller.

Here is GMER

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2010-12-13 18:03:58
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\00000032 WDC_WD800BB-00JHC0 rev.05.01C05
Running: gmer.exe; Driver: C:\DOCUME~1\Fishers\LOCALS~1\Temp\kxkirpod.sys
---- System - GMER 1.0.15 ----

SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xF77126C0]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xF7712770]
SSDT \SystemRoot\... Read more

A:search engine redirect virus / slow computer

Hello and welcome to Bleeping Computer.My name is km2357 and I will be helping you to remove any infection(s) that you may have.I will be giving you a series of instructions that need to be followed in the order in which I give them to you.If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.Please do not start another thread or topic, I will assist you at this thread until we solve your problems.Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:Step # 1 Download and run DDSDownload DDS and save it to your desktop from here or here or hereDisable any script blocker, and then double click dds.scr to run the tool. When done, DDS will open two (2) logs: DDS.txt Attach.txtSave both reports to your desktop. Post them back to your topic.Step # 2: Download and Run GmerPlease download gmer.zip from Gmer and save it to your desktop.***Please close any open programs ***Double-click gmer.exe. The program will begin to run.**Caution**These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security AnalystIf possible rootkit activity is found, you will be asked if you would like to perform a full scan. Cli... Read more

Read other 24 answers
RELEVANCY SCORE 74.4

every time i search on google or another search engine my computer redirects me to a internet site like clickover.cn among others. ive been trying to get rid of it but have had little sucess. i downloaded hijackthis and ran it on my comp. i got the following log:Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\svchost.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\PROGRA~1\AVG\AVG8\avgemc.exeC:\Program Files\AVG\AVG8\avgcsrvx.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\iPod\bin\iPodService.exeC:\Program Files ... Read more

A:Help! search engine redirect trojan on computer. Need help removing!

can anyone help me with this?===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by... Read more

Read other 2 answers
RELEVANCY SCORE 74

The computer I am having issues with was built this past March. Up until a couple days ago, it would only take about a minute to start up to the Windows log in screen. Now, once I push the button to start it up, it will stall for 30 seconds to a minute on the motherboard splash screen and a further 2-3 minutes on the Starting Windows screen. Once I am able to log in and it continues to finish loading, the screens are black for a good1-2 minutes while everything loads. Once it is up, I have no problems with the computer. I have run full anti-virus and spyware scans, removed recent downloads, done a disk clean up, and a disk defragmentation. Help would be appreciated.

EDIT: When the computer is stalled on the MOBO splash screen and the Starting Windows screen, there is no indication of HDD activity (the light on the tower is not lit). I can tell it is going to continue with start up because the light will start to flash again.

A:Computer Stalling on MOBO spash screen and Starting Windows Screen

Hello woodsgirl and welcome to Seven Forums.

Since the problems started "a couple of days ago" I'd try restoring my computer to a date/time prior to when the problems began.

System Restore

Whether this solves the problem or not I'd next run a full scan with your preferred anti-virus. Even if it comes back clean (nothing found) I'd run a second, or even third scan. Some free recommended products are:

Malwarebytes

ESET Online Scanner

SuperAntispyware

If the problem wasn't solved with a system restore I'd next try a startup repair.

Startup Repair - Run 3 Separate Times

If still no joy I'd check for damaged or corrupt system files by running a System File Checker scan from an elevated command prompt (option two.)

SFC /SCANNOW Command - System File Checker

If all of the above has failed to solve the startup problem I'd look through these two tutorials by one of our Forum experts. He offers some additional troubleshooting steps and possible fixes.

Troubleshooting Steps for Windows 7

Troubleshooting Windows 7 Failure to Boot

Read other 3 answers
RELEVANCY SCORE 73.6

Hello all - I seem to have picked up some type of virus/malware on my computer that is starting to intensify. The two most noticeable events related to this are an all encompassing search engine redirect (Google, Yahoo) that takes me to several erroneous pages whenever a results link is clicked. Additionally, there are background advertisements that are being played on the computer. It almost sounds as if an internet radio is playing (without the music obviously). I've ran Super Anti-Spyware several times and it keeps finding more and more infected items. I've also run Malware Bytes with the same result. Below is a Hijackthis logfile from a scan I've just run. I would greatly appreciate all of your help in getting this cleaned up. Thanks....Jason
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:01:50 AM, on 4/23/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19048)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Fisher-Price\DA... Read more

A:Search Engine Redirect & Background Voice Ads Present on Computer

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your ... Read more

Read other 2 answers
RELEVANCY SCORE 73.6

Background: Hello, our two home computers were infected with the Search Engine Redirect Virus about 1 month ago. We've been avoiding the computers as much as possible ever since, but now I'm hoping to get these back in working condition. I'm posting two separate topics, one for each computer, as they seem to have been infected to different severity, and respond to my actions to "fix" them differently. Apologies in Advance: Before I found Bleepingcomputer.com I tried many tools to fix the problem myself, and very well might have made the problems worse. Once I realized I was out of my league, I ceased all "fix it" actions. I just hope someone can get me through this.Computer #1 Specs: I'm nursing an old computer. Dell Dimension 8300. Windows XP, Pentium4 3.0 GHz, 1.5GB RAM.History for Computer #1: Computer began running extremely slow 1 month ago. While using Firefox to browse the Internet I realized that Google searches were redirecting me to strange websites. Scanned with McAfee... nothing showed up. Downloaded and paid for "Spyware Doctor" and it found and removed lots of spyware and malware. Downloaded "Malwarebytes" and it found and removed additional spyware. Downloaded Windows Defender and it found nothing. Uninstalled lots of programs from my computer...Java, Defender, Flash Player, AutoCad... thinking it would help, but it didn't. Google still redirecting, as well as Yahoo. Computer still extr... Read more

A:Computer #1: Search Engine Redirect Virus / Trojan FakeAlert

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

Read other 46 answers
RELEVANCY SCORE 72.4

While playing a game, I left my PC, when i returned the screen was showing the desktop at the wrong resolution. There was no response when i attempted to use the mouse/keyboard (ctrl alt del etc.). So I turned the pc off and back on again manually. When the boot sequence reached the 'starting windows' screen, the loading bar filled and then the system froze. It continues to do this.

I have tried the hard drive in a friend's PC and it boots perfectly. Please Help!

The problem persists on a stripped system with hard drive connected and no sound card. Also i have tried changing the video card but no improvement.

My pc specs are:
Windows 2000 pro
amd athlon xp 2400+
K7 Triton 400 GA-7VA motherboard (VIA KT400 chipset)
512 mb cruicial ddr pc2100 ram
ABIT Siluro GF4 MX-8X
Soundblaster audigy 2
pioneer DVD drive
 

Read other answers
RELEVANCY SCORE 72.4

I need help for my other computer. My daughter was messing' with it and some how the color bits got all out of wack. now when I start up the computer it shows the windows 98 logo then goes completely black, since I can not see a thing I can not get into anything PLEASE HELP. thank you

wendi
 

A:Black screen after starting up

Restart the computer, just after the memory count and before the windows loading message start tapping the F8 key, this should bring up the startup menu, choose safe mode.

Once in windows go to start/settings/controlpanel/display properties/settings tab, redo your settings and reboot.
 

Read other 2 answers
RELEVANCY SCORE 72.4

NVM [SOLVED] Remove this Post Please


Hello.
I got a problem with my Computer

Info: i Re-installed my pc today and when i was done with all the system files it was gonna auto-download the Norton Anti-virus blabla and all that u know. and i got a Error When the installer was on maybe 40-60% complete and i re-started tryed again
and auto-downloaded and it got error again but the Error-Ok Button is Freezed and i can't do anything so thats why i had to Re-start the PC but when i finally keept pressing enter all the Time When it was installing it got done but than i got another Error that had something with Exctracting some files and than all the way down it says Failed with DATA1 or something and than after 5 sec the Screen Just turned Black.
and than i thinked.... Wtf?
And i re-started and noticed the screen/monitor still was black..
and it keeps being black all the time.
So please help me!
*the computer runs Fine but the Monitor only keeps being black*

Graphic Card on it: Radeon X300
Processor: AMD Athlon +3200
Well would be glad if any of u could help me would be a Big help
 

Read other answers
RELEVANCY SCORE 72.4

When I restart my computer ( HP Pavilion zd8000 - WindowsXP Professional) I get a new Black screen giving me 2 choices.

1) WindowsXP Professional will start in so many seconds. ( and it does )

2) Start instant PC Recovery Drive.
If I chose (2) I says I need Windows root\system32\hal.dll.
It then says I have to re-install a copy of this file??
When I go into Windows explorer I can see it's there.
How do I reinstall this file and from where.

What does this all mean ???

Thanks for you help in advance.
CLOWNJIMBO
 

A:XP Black screen on starting up

Several problems can cause that message "Windows root\system32\hal.dll."

http://pcsupport.about.com/od/findbyerrormessage/a/missinghaldll.htm
 

Read other 1 answers
RELEVANCY SCORE 72.4

I'm not very techy and I'm on my moms computer but I got my laptop in August. And I got hit with a virus and I was in the middle of getting rid of it when my laptop shut down and now it seems to be stuck on the "Starting Windows" Page. You know the one where it says "Starting Windows" And it's usually either black or blue with a swirly circle? It's right before you have your login data. Well, I'm on that page and it doesn't seem to want to go past that. I have Windows 7 and I don't know what happened. I ran the Start-Up Repair and I tried starting in Safe Mode but nothings working. Help please?

A:Starting Up Black Screen

Use Kaspersky Rescue Disk

Or do a scan of Malwarebytes in safe mode, if booting into safe mode odes not work try the above suggestion

Read other 5 answers
RELEVANCY SCORE 72.4

Hi, I have an XPS M1330 computer running Vista (but not service pack 1) which is about eight months old.

From the very beginning, the computer had problems. When you turn it on, it loads normally until the log on page, where the screen is just black. (But the music still plays.) However, after a few tries it finally loads the log on page and you can use it. It was annoying (especially since I sometimes had to turn it on and off over ten times before it would load), but it still worked.

Unfortunately now, when I press the on button the screen is just black. I'm not sure if the computer actually loads because it never plays the music. Though for some reason, when I close the lid for about 3 seconds straight after I've turned it on, then open it again, the screen that asks whether you want to load windows normally or load in safe mode appears. (The one that appears when you haven't shut your computer down correctly.) If I choose 'load windows normally' the same thing as before happens: it loads up until the log on screen then goes blank. Except now, no matter how many times I try, it won't load.

The computer works in safe mode, and I've been trying to find a solution but so far haven't found anything. My dad thinks that it's a problem with the display, so I tried changing the display resolution to standard VGA, and I tried booting in low resolution video but neither made any difference. I also tried following the advice here: http... Read more

A:Screen is black when starting up

This sounds as though you have a graphics card driver problem. You indicate that the display is ok in safe mode, so apparently the display screen (LCD) is working. I would uninstall the display adapter and then reboot and let Windows pick up the hardware and install it again. If you can identify the display adapter,(Control Panel, Device Manager) there may be a driver update on the Dell website for that model. A quick check of the Dell website shows that there are several updates to various devices/software for that model. If your laptop is "about eight months old", there may be updates that you need to install. I would recommend that you put SP1 on Vista also.
 

Read other 2 answers
RELEVANCY SCORE 72.4

Hi, I have an XPS M1330 computer running Vista (but not service pack 1) which is about eight months old.

From the very beginning, the computer had problems. When you turn it on, it loads normally until the log on page, where the screen is just black. (But the music still plays.) However, after a few tries it finally loads the log on page and you can use it. It was annoying (especially since I sometimes had to turn it on and off over ten times before it would load), but it still worked.

Unfortunately now, when I press the on button the screen is just black. I'm not sure if the computer actually loads because it never plays the music. Though for some reason, when I close the lid for about 3 seconds straight after I've turned it on, then open it again, the screen that asks whether you want to load windows normally or load in safe mode appears. (The one that appears when you haven't shut your computer down correctly.) If I choose 'load windows normally' the same thing as before happens: it loads up until the log on screen then goes blank. Except now, no matter how many times I try, it won't load.

The computer works in safe mode, and I've been trying to find a solution but so far haven't found anything. My dad thinks that it's a problem with the display, so I tried changing the display resolution to standard VGA, and I tried booting in low resolution video but neither made any difference. I also tried following the advice here: http://support.microsoft.com/kb/946400/en-... Read more

A:Screen is black when starting up

Anyone?

Read other 1 answers
RELEVANCY SCORE 72

Background: Hello, our two home computers were infected with the Search Engine Redirect Virus about 1 month ago. We've been avoiding the computers as much as possible ever since, but now I'm hoping to get these back in working condition. I'm posting two separate topics, one for each computer, as they seem to have been infected to different severity, and respond to my actions to "fix" them differently.Apologies in Advance: Before I found Bleepingcomputer.com I tried many tools to fix the problem myself, and very well might have made the problems worse. Once I realized I was out of my league, I ceased all "fix it" actions. I just hope someone can get me through this.Computer #2 Specs: Dell Dimension DM061. Windows Vista, Intel Core 2 4300 @ 1.8GHz, 1.0GB RAM.History for Computer #2: I realized that my other computer was infected with malware/virus, so I checked to see if this computer was okay. It had the same problem as my other computer. Using Firefox or IE and performing internet searches (specifically Google) would redirect me to strange websites. Scanned with McAfee... nothing showed up. Downloaded and paid for "Spyware Doctor" and it found and removed lots of spyware and some trojans. Downloaded "Malwarebytes" and it found nothing else. Google was still redirecting and computer was running obviously slower than normal. I ran ComboFix (apologies again, this is before I knew any better), and it appears to have helped. N... Read more

A:Computer #2: Search Engine Redirect Virus / Trojans Generic Murlo AgentBypass

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

Read other 18 answers
RELEVANCY SCORE 72

My Asus G73-JH laptop is currently freezing at the Windows Starting screen. I've read a lot of other forum posts that feature the same problem, BUT there is artifacting (bunch of colored dots) on the top of this screen that goes across the "Starting Windows" screen in a sort of horizontal line. Sometimes it just goes straight to the "Windows has failed to startup" screen. None of the System Recovery Options from the Startup Tool seem to help fix the problem, they've all been tried. Trying to boot in safe mode doesn't work either, as after it starts to load the files, the artifacting appears on the top again after about the third file and it freezes.

I have not made ANY major changes to anything on the system for over two months prior. Because of the artifacting seen, I imagine the video card is fried or malfunctioning. I called Asus and all they suggested to me so far was to reformat, because apparently they think its a driver issue, but I'd like to consider myself fairly tech savvy and believe that there has got to be a better solution that does not involve reformatting the hard drive, as I had a lot of important data that had been stored and not backed up the previous night before the unexpected freezing.

The only things I seem to have access to is BIOS and the Startup Tool. I have a System Recovery Disc too, and am curious if there is a solution to this problem (I am not well versed in BIOS), and (assuming the video card is shot) if there wou... Read more

A:Artifacts on top of Starting Windows screen, freezing

Hi and welcome to TSF this may help with getting the data backed up Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

Read other 1 answers