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Mute Button light not working... HELP!!!!

Q: Mute Button light not working... HELP!!!!

Hello, I bought a refurbished HP Notebook a couple of days ago, it originally had Windows 8.1 but I upgraded to Windows 10 when I got it, shortly after I upgraded, the Amber light on the mute button quit lighting up, the button still mutes and up mutes the computer, but I'd like to have the light working again.

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RELEVANCY SCORE 200
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RELEVANCY SCORE 99.2

I have had my laptop for a few weeks now and the audio mute button light has stopped working: the button still mutes the sound, but the light does not work. Help me!!

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RELEVANCY SCORE 99.2

hi sisnce i have updated the window ,the light on mute button is not working,please help

A:MUTE button's light not working

Hi, Can you confirm the following. 1.  Is this your Notebook? 2.  Are you definetely running Windows 8 - the machine lists as shipping with Windows 8.1? Regards, DP-K

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RELEVANCY SCORE 99.2

The white light on my mute button is not showing/working. But the mute button itself is working properly.I have a HP 15-F0101DX. What should I do?

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RELEVANCY SCORE 99.2

Hi, my audio hardware driver is up to date but the mute light is not working anymore. Please let me know when there is an update which will fix the problem. My product number is T6E16UT#ABL Thanks and regards.

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RELEVANCY SCORE 99.2

Mute button light is not working please help...

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RELEVANCY SCORE 99.2

MY MUTE BUTTON LIGHT IS NOT WORKING BUT THE FUNCTION IS WORKING FINE PLEASE HELP

A:MY MUTE BUTTON LIGHT IS NOT WORKING

Hi, Try the following. Download the Realtek HD Audio installer on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69611.exe When done, hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Sound, Video and Game Controllers.  Right click the Realtek device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, download and reinstall the Chipset driver on the following link. http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69575.exe When the Chipset reinstallation has completed, shutdown the notebook. Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. When windows has reloaded, open your Downloads folder, right click on the Realtek installer and select 'Run as Administrator' to start the installation.  When this... Read more

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RELEVANCY SCORE 99.2

my mute button light not working  in HP-ay005tx model . 

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RELEVANCY SCORE 98

Hi, I've updated the audio hardware driver but the mute light is still not working. I am reluctant to do a system restore because as soon as there is an update, it will over wright the drivers and the problem will re appear. Please let me know when there is an update which will fix the problem.Thanks and regards.

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RELEVANCY SCORE 97.2

Hi there! I recently noticed that my mute button LED was not coming on. This happened after an update but even though I ran system restore it has not been fixed. Everything else seems to be working fine but the computer has become sluggish and slow. Looking forward to help solve this issue, with thanks!

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RELEVANCY SCORE 97.2

My mute button works fine, but the light indicating mute on/off stopped working.  I had updated to latest "creator" version of Windows 10 (from Windows 10) which screwed up my printer drivers.  Reverted back to the latest version of 10 that I was on (before Creator's version):  everything seems to work but the light on mute key.   I have no idea if the light stopped working due to a hardware error (coincidentally at the time I upgraded and then downgraded windows 10) or whether in the software upgrade and downgrade to current OS, a software problem has caused the mute key light to stop working.  I'm currently running Windows 10, Home, version 1607 

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RELEVANCY SCORE 94.8

MUTE button light has stopped working post Windows 10 install. Button still works, just does not light up.I've seen older Questions and answer to this fault but for different models and Audio Drivers (Realtek HD Audio installer ).I think this model has "AMD High Definition Audio Device".Can someone please advise what downloads are required to rec tify this fault.













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A:MUTE button light stopped working post Windows 10 install

Finally got it sorted. Reloaded "IDT High Definition Audio CODEC" as per HP Forum Question & Answer below. http://h30434.www3.hp.com/t5/Notebook-Audio/No-sound-after-update-to-Windows-10/td-p/5437738 Thank you

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RELEVANCY SCORE 94

The light on this button has always been dark when volume was on, and orange during mute.  This condition seems to have started with recent, unknown update.   Don't know if it is a keyboard issue or sound driver issue.  Can't find drivers for either on HP drive download site.

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RELEVANCY SCORE 84.4

I've got a Pavilion Notebook - 15 model no. ab032tx
On installing the IDE audio driver it give the error that it is not supported and aborts. Please help

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RELEVANCY SCORE 84.4

I have a HP ProBook 450 G2 laptop. The mute button light won't work. The mute button itself works, but not the light. How can I fix this? I run Windows 8.1 64-bit. Thanks!

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RELEVANCY SCORE 84.4

mt mute button is working but it light ni not working i use hp convertable laptop for 1 year

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RELEVANCY SCORE 84.4

mt mute button is working but it light ni not working i use hp convertable laptop for 1 year

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RELEVANCY SCORE 84.4

I purchased a HP Pavilion dv6t - 7000 series laptop. I have had it for 3 weeks, and now the mute button light won't work. The mute button itself works, but not the light. How can I fix this? I run Windows 7 64-bit if that is of any use. Thanks!

A:My Mute Button Light Won't Go On

Hi Please try to download these drivers given below & check if the button works fine. HP Quick Launch Software IDT High-Definition (HD) Audio Driver

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RELEVANCY SCORE 84.4

mt mute button is working but it light ni not working i use hp convertable laptop for 1 year

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RELEVANCY SCORE 84.4

Hello about last two times I shut down my
laptop I had the volume muted but then putting
it back on I turned the volume back on but
then the red light wouldn't go off indicating
that sounds are still muted. I keep hitting the
button but no it won't go off. What do I do to
turn it off ?

A:mute button's light won't go off

Susanne03 toBleeping Computer
 
Please post the laptop computer model and operating system next time. Please go to your taskbar notification area beside the clock/date area. Can you manually toggle the volume control and turning on/off?

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RELEVANCY SCORE 83.6

How's it going? I have a problem that's been driving me crazy. I'm new here so forgive me and feel free to direct me to any thread if it's been posted already.

So I have a HP DV6-2162NR laptop and the mute button (touch) is stuck in the mute position (see picture).

The button works completely fine, as in it will mute and unmute on command but the button does not change color from orange to white.

I couldn't do a system restore because there wasn't one saved. I tried disabling the sound card but that didn't work.

I'll restart it and it turns white. But as soon as Windows 7 loads, it turns orange and stays orange.

Any ideas? I'm trying to do this without resorting to a format. Thanks..
 

A:Mute Button Light Stuck

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RELEVANCY SCORE 83.6

My mute light does not turn off even when I unmute my device.

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RELEVANCY SCORE 83.6

I have an hp ay005tx notebook. The volume mute button has a light on it. Usually that light remains on when i mute the audio and vice versa when i unmute. The problem is that now that light is not switching off at any cost.Please help !

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RELEVANCY SCORE 83.6

When we press "mute" button, the led light on the button glows(orange/red light). When we switch to normal audio mode, or simply unmute, ideally the light should get off. Unfortunately, in my case, the orage/red light is still glowing even in normal (unmute) mode. I've checked all my audio/realtek controller drivers, they are updated. What must be the reason? 

A:Mute button light error

Hi, Can you post back with the following details. 1.  The full Model No. and Product No. of your Envy 360 notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information. 2.  Hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Sound, Video and Game Controllers - what devices are listed here? Regards, DP-K

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RELEVANCY SCORE 83.6

Ok, so I also made a video explaining my problem and doing some tests on it.  I've also attached a profile of all my computer's specs in the attached PDF form.  You can view the video at this link:https://goo.gl/photos/VrvjcAJy5beRt4B38For some reason, all of a sudden out of the blue, the red LED light of my Microphone mute button will not turn off.  No matter how much I press it, it doesn't go away.  It's really annoying.  In addition the button doesn't work.  I'm fine with the button not working as I've trained myself to not rely on those things anyways.  I really just want the light to go away.  It's very distracting.  The light stays on even in BIOS and the button is not doing anything. Thanks

























Belarc Advisor Computer Profile.pdf ?325 KB

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RELEVANCY SCORE 82.4

Hello, recently the light on the mute button stopped working. The mute itself does work...just the light never comes on.  I found some other posts about this, but thay all talked about an "IDT High Audio" driver being the issue. I don't have that driver, mine are all "Realtek". I tried updating those but it says they are up to date. Thanks for any help!













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A:Mute button light no longer works

Hi, Try the following. Download the Realtek HD Audio installer on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78784.exe When done, hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Sound, Video and Game Controllers.  Right click the Realtek device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, download and reinstall the Chipset driver on the following link. http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78555.exe When the Chipset reinstallation has completed, restart the notebook. When windows has reloaded, open your Downloads folder, right click on the Realtek installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again and let windows fully load for a few minutes before checking. Regards, DP-K

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RELEVANCY SCORE 82.4

the mute button light doesn't turn on when i turn the mute on and it's supposed to. do you think i need a windows 7 driver for that? There is only vista and xp drivers however. should I get the vista one? which driver would it be?

A:hp pavillion dv 5000 mute button light off.

Welcome to seven forums tseven: Naturally if their is a driver the most current one is the one to use Vista. It could be in any one of the quick launch keyboard drivers. Are you using 32 or 64 bit? Here are the vista drivers http://h10025.www1.hp.com/ewfrf/wc/s...499849&lang=en You can install it in compatibility mode. click on the setup.exe file> properties>check the run in comp box>select Vista> install

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RELEVANCY SCORE 82.4

Hello, I recently noticed that the mute light (located on F5) had stopped turning on when I pressed it. Mute works, but the light doesn't come on. I understand, from previous posts, that this can be because of problems with the Audio Driver. However, I recently had to uninstall the default Audio Driver because of issues with this (also well known with HP products.) Is there anyway of getting the mute light back, without having to resort to the old Audio Driver?  Thanks. 

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RELEVANCY SCORE 81.6

Dear Support! I upgraded my probook from win 8.1 to win 10 home and i have a few problems in relation with the audio. 1. In win 8.1 the audio driver has a dts+ software (if i remember good for the name) which can optimize the sound with effects and eq etc. The notebook sounds good with this but in windows 10 i can get this and the quality of the sound is much worse. In addition in the device manager on win 8.1 the audio card names as IDT High Definiton audio but in win 10 it is "High Definition Audio Device". I don't know whethet that matters. (also has an amd high definition audio device, but if i know good its the hdmi audio) So I want to ask how can i get this to win10. 2. The audio mute button in win 10 doesnt change color -the wifi button does it- from white to orange if there is a change. The funcionality is working so it mutes the sound. So i would like to get some solutions about that, i tried to download drivers from hp support but i didnt see anything for this. Thank you for your answers, Akos ConfigHP Probook 455 G1 with AMD A10-5750M APU

A:HP Probook 455 G1 dts+ audio software & mute button light ch...

UP!

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RELEVANCY SCORE 81.6

The Mute Button Light on my Thinkpad X1 Carbon (3rd Gen) Stays On all the time. I can mute or unmute audio fine, but the light stays on. Small issue I know, but I'd like to be able to turn it off. It happened before, and someone pointed to a note somewhere that specified a keystroke combination to turn it off, but I can't remember the keystroke. Note: It wasn't a driver issue or any of the other solutions people post regarding this issue, just a simple keystroke that's laid out ... somewhere ... I can't find it in the user guide. Any ideas? Thanks

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RELEVANCY SCORE 81.6

my mute button light wont go on after installing windows 8.1 in my HP notebook

A:my mute button light wont go on after installing windows 8.1...

Hi, Can you post back with the full Model No. and Product No. of your notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information. Regards, DP-K

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RELEVANCY SCORE 76

 the mute function is working but the orange light is not working when i mute the sounds i already install and update the audio driver but its still not working

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RELEVANCY SCORE 76

So I was looking in another forums for some ways to solve this little issue, but none of them worked.First I tried to install some drivers, the quick launch one and the idt high definition autio or something like that, but nothing happenedThen I thought it could have something to do with the power so I removed the battery, waited a bit, inserted it again and started the laptop, but it still does not workThank you for your help

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RELEVANCY SCORE 75.2

Mute light on Keyboard not operating.  All others eg WiFi are.

A:Mute light on keyboard not working

Hi, Can you post back with the full Model No. and Product No. of your notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information. Regards, DP-K

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RELEVANCY SCORE 74.4

Since I updated my laptop the the newest version of Windows 10, the mute key light (f6) has stopped working. The mute switch is working fine, but the light indicator isn't.

Please Help

Thank You
 

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RELEVANCY SCORE 74

the light of power button always not working, is there any way to turn on power button light again?

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RELEVANCY SCORE 72.8

I have a Packard Bell TJ75 laptop. Over the keyboard is a variety of touch-buttons (volume up/down, mute, wlan etc). When tapping them, they respond by lighten up, or stop glowing if I tap it again/turn it off. All the buttons respond this way, except the mute-button. When tapping it, the volume-icon on the screen shows I'm muting and un-muting. But the mute-button on the computer just keeps glowing...

You guys have any idea what went wrong? As far as I can remember, it worked properly when I bought it.
 

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RELEVANCY SCORE 72.8

My W520 is running Windows 7 . The mute button used to work. It doesn't now. To my knowledge I've done nothing to effect it. windows 7 updates are all current. I need to be able to mute it when using Skpe and other conferencing software. I has always worked in the past. Any help will be greatly appreciated.Mike

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RELEVANCY SCORE 72.8

I have a sl410 with windows 7 home premium pre-installed and all multimedia keys were working fine.After some updates (lenovo driver and windows) my mute button is not working.Because I use hibernate instead of shutdown I can't precisely say what update caused this problem. An strange thing is that when I mute the sound by use sound control in system tray, mute button on laptop lights up! But pressing the button on laptop does nothing. Lenovo update program says there is no update for me. Any suggestions? 













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A:Mute button suddenly not working

Welcome to the forum!See this thread:- http://forums.lenovo.com/t5/SL-Series-ThinkPad-Laptops/win7-volume-buttons/m-p/190647#M5493Hope it helps.





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RELEVANCY SCORE 72.8

The mute button for F4 isn't working. It was fine just 2 days ago, but now it stopped working and I can't mute myself. How can I fix this?

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RELEVANCY SCORE 72.8

Mute button light indicator (red) on keyboard wont turn on when i press it. The function itself works though. light just doesnt show.











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A:mute botton light indicator wont turn on on my laptop. mute ...

Hi, Try the following. Download the IDT Audio installer on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe When done, hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, download and reinstall the Chipset driver on the following link. http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63408.exe When the Chipset reinstallation has completed, shutdown the notebook. Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. When windows has reloaded, open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed,... Read more

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RELEVANCY SCORE 72

my mute button is always on, i have tried all things like to update the drivers, reinstalling them. playback i also not showing any option. i have restored my laptop also 

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RELEVANCY SCORE 71.6

I have checked the forums and was unable to find a viable solution for my model and operating system (most posts are from 2013 and before). I got my laptop as Windows 8.1 and the light worked fine. I did the free upgrade to WIndows 10 and the Mute light stopped working.  Since then I have reformated my system to be Full windows 10 (not an upgraded) and still do not have the mute light.  I have tried upgrading my HD Audio drivers (AMD) and still no go.  Any ideas? Here is my system info: Product name:HP Pavilion 15 Notebook PCProduct number:G6R25UA#ABLBIOS:F.43-08/19/2015Keyboard revision:90.41Total memory:8.00 GBProcessor name:AMD A10-5745M APU with Radeon(tm) HD Graphics Regards,Matthew

A:Mute button not working on HP Pavillion 15 model G6R25UA#ABL

Hi ,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the mute botton not lighting up. I will be glad to help you. Does the sound mute when you push the button? Does the volume up and down button work? Please get back to me and I will try to help you.

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RELEVANCY SCORE 71.6

I created a new user account on my PC (running Win 8.1), and the mute button on my wireless keyboard does not work on the new account. Pressing the mute button causes "Mute" or "Unmute" to appear on the screen briefly, but the sound does not mute or un-mute. The volume up and down buttons work, and if I log into my old user account the mute button still works there. It only doesn't work in the new account.
Any advice would be appreciated.

A:Keyboard mute button not working in new user account

A second reboot worked. D'oh!

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RELEVANCY SCORE 70.8

Recently purchased a refurb HP Elitebook 8440p, and noticed that even though the mute button works the quick key just above the keyboard is always orange. Is there a way for me to correct this so it shows orange only when muted and green when not muted?











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A:HP Elitebook 8440p - Mute button working but stuck on orange...

Hi, Try the following. Download the IDT Audio installer found on the link below and save it to your Downloads folder. IDT HD Audio Installer. When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, download and reinstall the Chipset driver found on the following link. Chipset Driver. When thie Chipset reinstallation has completes, restart the notebook and let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again before checking the function of the mute button led. Regards, DP-K

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