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[Outlook 2013] Changed root folder path, permanently lost folders and messages?

Q: [Outlook 2013] Changed root folder path, permanently lost folders and messages?

Hello,
 
I have a puzzler for the Outlook wizards. I'm wondering if somebody can help me recover my colleague's lost folders and messages. The short version is that I changed the Root Folder Path setting in Outlook 2013 for his IMAP account, resulting in the loss of several nested folders and contained messages that were apparently not synced by IMAP. Reverting the setting did not recover the folders/messages!
 
------- Long version ------------
 
Please bear with me on the explanation and please please do provide any relevant input that might help with this issue.
 
My colleague is using Outlook 2013 and had 2 IMAP accounts configured: 1 Gmail account and 1 other account (let's call it "Work"). At first, his issue was that several of his "Work" account folders nested under the Inbox were not syncing to his iPhone email client. I attempted to help by configuring IMAP folders in both applications.
 
The provider of the Work email specifies that the path for IMAP folders should be configured as "INBOX." Therefore I set this path on his iPhone and changed the Root Folder Path in Outlook 2013 for the Work account to the same, "INBOX".
 
Upon the change in Outlook 2013, his nested folders immediately disappeared, including all of the contained messages. I reverted the setting back to the default (blank), which restored only 1 folder with a handful of messages, one that apparently had been configured as an IMAP folder, but the rest of the folders were just gone!
 
!!! I had just eliminated the majority of my colleagues work email!
 
One important piece of information that I was given after the fact was that the disappeared folders from the Work account had been "dragged and dropped" there from the Gmail account folders that appeared in Outlook.
 
So where did the other folders and messages go?! Any help recovering the messages and (less importantly) folder structure would be greatly appreciated!
 
Thanks,
IDiggity

RELEVANCY SCORE 200
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A: [Outlook 2013] Changed root folder path, permanently lost folders and messages?

IDiggity,
 
I'm experiencing this same issue and am currently in panic mode.  Did you ever find a solution to this issue.  I can't seem to find anything online.  Thanks in advance for any information that could help!
 
-ajsimas

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RELEVANCY SCORE 83.2

I'm having a bit of a problem with OE 6. It seems that when I opened it this morning, all my messages were missing. Inbox, Outbox, Deleted... all the 'default' folders were empty. Compounding my frustration, ALL of my 'user-created' folders are GONE. I poked around a bit looking for *.dbx files, and the only ones that show up are the defaults - and they're all <50k in size or so.

I assume the problem came about as a result of a Windows hard lock-up yesterday (long story, but I've got a wonky SATA cable to one HDD on my RAID 0, the cable was 'reseated', and the drive checked out fine - this has happened before with no 'unrecoverable' consequences), anyhow, I had to hit the reset button to get the rig to budge. Regardless, I find it hard to believe that improperly shutting down Windows would somehow result in the LOSS of folders, corruption sure, but total loss? I dunno.

Did the usual AdAware/SpyBot/Virus checks, and I'm 100% clean on all fronts.

Anyway, all insight/help/support is appreciated.

Spex:
Windows XP Professional w/SP1
AMD 64 3000+
Asus K8V Deluxe Mobo
Sparkle 420w PS
1gig Corsair Twin-X PC3200 RAM
2 SATA Seagate Barracuda 80gig HDDs in RAID 0 config
Sapphire Radeon 9800 PRO (128)
SB Audigy (white box)
LiteOn CDRW
LiteOn DVD
Mitsumi Floppy
 

A:Outlook Express 6 - Lost messages and folders

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RELEVANCY SCORE 80.8

Using Outlook Express, I typed and sent a message and instead of OE sending it it went into the outbox. Went to that folder, opened the note and sent it. Checked my sent folder and that mesage was there but all the others previously sent messages disappeared. Can you tell me what might have happened and can you help me recover them? Thank you.
John
 

A:Lost messages in Outlook Express Sent Folder

To try the easiest thing first, in OE, select the Sent Items folder. Then up at the top click on View, point at Current View and make sure "Show All Messages" is checked. If it's not, click it to check it. See if the missing messages reappear.
 

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RELEVANCY SCORE 74.8

In Word 2013 I am hooked on event DocumentBeforeSave. When user wants to save document, backstage view is displayed with possible locations and also recent folders. After user selected one of recent folders, event DocumentBeforeSave is triggered. Where is the information about selected path stored? I need to display Save dialog(Dialogs[WdWordDialog.wdDialogFileSaveAs]) directly in this event, but first I need to know which path user selected. Otherwise default path is selected and it could be counfusing for the user.

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RELEVANCY SCORE 72.4

I have over 4500 old messages in my Outlook Express deleted folder and am looking for a way to delete everything older than say 3-4 months back. Is there a way to delete everything older than a few months without deleting them one by one?
 

A:Can I Permanently delete Outlook messages by date ?

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RELEVANCY SCORE 71.6

Dear all,
Greetings!
I configured my Outlook 2013 as below:
I created a profile with 2 accounts: one is Exchange mode account, the other is IMAP mode account.
Now I set the Exchange mode account data to E:\email. But the data of IMAP account if in C drive, I want to change it to E:\email too.
How do I change it?
Thank you in advance.

A:How to Change Data Path for IMAP Account in Outlook 2013

Every post I see says they don't recommend doing this, so make suer you have everything backed up should you try. I have no personal experience in this and don't use Outlook myself.

Outlook 2013 change .ost path - Microsoft Community

How to move the IMAP personal folder (*.pst) - Slipstick Systems

A Guy

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RELEVANCY SCORE 71.6

At work we recently switched from using Outlook to using OWA. Everyone else's email in our office works without major problems, but when I open an email in my INBOX, when I change folders or exit and return, it has vanished. Also, I cannot create new folders. If I move the message to my DELETED folder, it behaves normally. I have had our sysadmin look at it and he just shrugs and walks away. I need help.

Any takers
 

A:Outlook Web Access (OWA) Permanently Deletes Opened Messages

Fire him!! It should not get deleted unless you mark it to be deleted. Which version of Exchange server are you using. If it only happens to you I would check out my browser settings.
 

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RELEVANCY SCORE 69.6

Hi All,
Very new here so please bear with me!
I have Office 2013 running on Win8.1, Dell XPS 64bit desktop.

I use Outlook 2013 and receive my PayPal payment notification emails for my EBay business.

These emails form my Sales Receipts so are very important to me.

As I process them I alter the header title to contain the words Sales Receipt and have a conditional formatting rule to show these in green bold. They are then stored in a separate folder by year when I am done with them

Before doing this I cut and paste elements of the email into my Excel stock book s/sheet.

All this has worked extremly well for a number of years now but recently I find that when saving the altered message it SOMETIMES just dissappears completely, this usually happens on saving very quickly but this morning a message saved OK to th Inbox and then before my very eyes just vanished! This does not happen to all messages justthe occasional one at odd times.

I have tried searching all folders anf mailboxes but no joy?

Can anyone please help me out here?
Regards, Martin

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RELEVANCY SCORE 69.6

I'm running W8.1 with Office 2013 Pro Plus. All updates are applied. Outlook 2013 will not send any emails that are more than a sentence long. It WILL send test email from account setup. And it will send an email with "test" as the subject and nothing in the body of the email. It receives email of any size just fine. I have uninstalled Office 2013 and reinstalled (then updated all 49 updates) but still won't send emails. What can I do?

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RELEVANCY SCORE 69.6

My boss got a new computer and installed Outlook 2013. He was losing messages when he first started using it, not sure what he did and he doesn't remember now. He is losing messages again. They download to his inbox and then they disappear. I found the file where it stores .ost files, but I have no clue what to do.

Any ideas? I need to find the disappeared messages and also get this fixed so it doesn't happen again. I have searched and can't find anything, but complaints about this with Outlook 2013.

Thanks.

Nancy
 

A:Outlook 2013 losing messages

how is the connection setup ?
to an exchange server ?
or other email server
if so is this set to POP or IMAP ?
 

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RELEVANCY SCORE 69.6

I'm running Windows 8.1 with Office 2013 Pro Plus. All updates are applied. Outlook 2013 will not send any emails that are more than a sentence long. It WILL send test email from account setup. And it will send an email with "test" as the subject and nothing in the body of the email. It receives email of any size just fine. I have uninstalled Office 2013 and reinstalled (then updated all 49 updates) but still won't send emails. I've tried sending with Outlook in safemode and I've disabled Windows Defender with no success. What can I do?
 

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RELEVANCY SCORE 68.8

I've got a weird issue with Outlook 2013 on Windows 8..  I've read several other posts that are kind of similar but they don't really apply.
So, Outlook 2013 uses the "Desktop Mail Notification" sound event..  unless I change the .wav file assigned to that event.  Then it instead uses the "New Mail Notification" event.  Then when I change the .wav file assigned
to THAT one, it changes again to instead use the "Notification" event.  Then when I change the .wav file assigned to "Notification," Outlook just won't play anything at all when receiving new mail.  It just flat refuses to use
anything but the default .wav files.
Has anyone run into this before?

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RELEVANCY SCORE 68.8

I have recently started using Outlook 2013 on my Windows 8.1 laptop. It sends and receives messages o.k. The incoming message and text is sized correctly. However, when I try to compose, forward or reply messages, the entire body of the message comes up unreadably small. There must be some setting to correct this but I have not been able to find it. I am looking for suggestions!
 

A:Solved: Outlook 2013 outgoing messages

Have to tried the 'Help' ?
 

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RELEVANCY SCORE 68.4

Hi All

I am hoping this is a simple request. We are using SharePoint in our office and have several sites. SharePoint has an issue with over 5000 files within one site. Unfortunately we had a mishap the other day when a user dragged one folder into another and we suddenly had 8000 files in one site which then locked SharePoint and caused several problems.

Is it therefore possible to lock root folders to prevent a user from repeating this again please?

Once inside the folder we need users to be able to add, edit and delete files and folders.

Many thanks for the help.

Rich

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RELEVANCY SCORE 68.4

I used Zinstall to move all my files/programs from my old computer to my new one in the last few days. I also upgraded the new one from 8.1 to Win10 after the migration. Knowing Win10 doesn't work with MSOffice2007, I subscribed to MSOffice365 in the new computer. Now, Outlook 2013 doesn't show the same folders I had in Outlook 2007, and I need to know where all my saved files went and how to import them to this system. (They are still sitting in my old computer, if I have to copy them to a zip drive & move them again.)
 

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RELEVANCY SCORE 67.2

I have accumulated years of e-mails in Outlook under the Archive folders. I have now done something that has made all of that information disappear. When I click on "Archive," or attempt to create a new folder under this heading, I get the following message:
"Set of folders cannot be opened. The path specified for the file \\HP-PC\SharedDocs\archive.pst is not valid."


Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 8120 Mb
Graphics Card: Intel(R) HD Graphics 4600, -1984 Mb
Hard Drives: C: Total - 941246 MB, Free - 865203 MB; D: Total - 11490 MB, Free - 1272 MB; E: Total - 96 MB, Free - 70 MB; G: Total - 953835 MB, Free - 872970 MB;
Motherboard: Hewlett-Packard, 198E
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

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RELEVANCY SCORE 67.2

Recently I registered for a email certificate to support encrypted email. The only problem is that after installing the certificate outlook constantly pops up a dialogue asking for permission to use the certificate EVERY SINGLE TIME I SEND A EMAIL. I really want it to just sign the emails without pestering me but there only appears to be two security level settings which are medium "ask permission to sign messages" and high "ask permission to sign messages requiring a password." I really want outlook to stop pestering me and just sign the emails I tell it to without generating extra dialogues asking to use the certificate (that i already installed and set as default)

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RELEVANCY SCORE 67.2

Evening,

I've just discovered I've lost messages from 6 of my 7 Inbox folders. Only one folder has retained its messages. The other folders, Sent & Deleted are also empty; I've not emptied Deleted for some weeks. How can I recover these? ( IE6. XP2.)

cheers

Nick

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RELEVANCY SCORE 67.2

I closed Outlook Express 6.0 and was asked of I wanted to compact my messages to save space, I said Yes (thought this was a no brainer OOPs). When I open OE again most messages and most folders are gone (except inbox and of course the deleted items folder, that is intact). I think I found the missing folders .dbx files but can't use them, convert them, import them. Although it isn't the end of the world, I would sure like to be able to get those lost messages. What can I do?
 

A:Solved: Lost messages and folders

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RELEVANCY SCORE 67.2

Instead of going into my hotmail.com online account to check my email, I access email via Outlook. I used to have folders full of emails in Outlook; the folders are still there, but none of the emails are in them. If I sign in to my hotmail.com account on line, all of the folders contain the emails. Any ideas about why the emails no longer show up in the Outlook folders? Thanks.

A:MS Office Outlook (2013) and Folders

This is probably a sync error. Try the steps in this post and post back your results.

Choose which IMAP account folders appear in Outlook - Outlook

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RELEVANCY SCORE 66.8

I have been trying to use the Archive feature on Microsoft Outlook Exchange Mailbox – but what I have found is when I choose File| -> Archive| And then I choose to Archive items older than a certain date, it Archives all sub folders but it doesn’t Archive any emails that are in the main inbox root folder even though they are in the date range to be Archived.

Its very strange not sure why it doesn’t archive the inbox only archives subfolders – not sure if anyone knows why this is.

Thanks
 

A:Outlook Archive only archives sub folders not root of Inbox

Have you checked with your IT department? (I'm assuming this is work related)
 

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RELEVANCY SCORE 66.4

Hello gang!

I have an odd issue that I haven't seen before. It seems that we have some, including myself, a small latency switching between folders (About 3-5 seconds). Since my computer and email account is brand spanking new (IE only 40 emails total) I shouldn't have any problems here. Another colleague doesn't seem to be affected by this, but he is using Mac version of Outlook.

One thing a user mentioned is that after a domain migration (I wasn't here for that) that's when she noticed the issue. My account however was made after that so I'm a little puzzled about why this is happening.
 

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RELEVANCY SCORE 66.4

Hello. When I got my new HP Windows 7 laptop several months ago I installed Office 2013. I recall at the time importing more than one personal folder into the new Outlook. Enough time has passed that I'm ready to get rid, if I can, of the annoyance having folders I don't use in the folder list on the left. Maybe I should be using them but I don't.
 
From the top: first I have personal folder with subfolders inbox, drafts, sent, etc.As far as I know I don't use these folders at all and I have cut and moved most of the messages in them to the second folder list.
 
The second list is [email protected] There I also have subfolders inbox, drafts, sent, deleted as well as the many other subfolders I've created for various needs.
 
So, can I get rid of the personal folders listed first? Should I keep them? If so, can I hide them somehow?
 
Thanks.

A:Outlook 2013 - Extra Personal Folders

Anyone?

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RELEVANCY SCORE 66

In Outlook 2003, the format of incoming messages has suddenly changed to plain text--even when they weren't sent as plain text.

http://office.microsoft.com/en-us/assistance/HP052426891033.aspx?Product=out2003

The above Microsoft help page says to click Edit > Edit Message when the message is open to change its format. But that option isn't available.

Anyone have any other ideas?
 

A:Solved: Outlook: Incoming Messages Changed?

Try this:-

OPen Tools menu and click Options
On the Mail Format tab, look at "Compose in this message format"
If it is set as plain text, both outgoing and incoming messages will use this format.... change it to either Rich text or HTML format

Also, if Word is turned off as the email editor, incoming formatted messages may not show the formatting used..... tick the box to use word as the email editor.
 

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RELEVANCY SCORE 65.2

Hi all. Using Win10 for two months, Office 2013. all working ok. Today, after 10 day vacation I checked all my emails, answered them. I restarted the laptop bcause updates were done. After, Outlook didn?t have any of my gmail?s mails for the past 10 days in outgoing, and 2 days in incoming. and in the companies mailbox, I had none of the outgoing for the past 12 days, and it downloaded again the inbox.
Can someone help me recover mails???

thanks

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RELEVANCY SCORE 64.4

I just created a new mail account [email protected]

In the past, the folder/ost would be named [email protected]

Now, for some stupid reason, the name of the folder/ost is "D".

This is not only annoying but looks silly.

How can I change it back to [email protected]?

Thanks

PS: Does imap & smtp have DIFFERENT ost naming schemes?

A:How to change name of .ost / folder in outlook 2013

I just created the same account via POP instead of IMAP, and now the folder/ost is named after the email address.

So, am I to assume that when you create an IMAP connection via outlook, you get some whack OST name scheme?

Can anyone break this down for me?

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RELEVANCY SCORE 64.4

I have Outlook 2013 installed on 2 Win 10 PCs. The first one is a 15" notebook and when I am looking at my email folders there is a line which shows on the extreme right "Current Mailbox" and to the left of that "Search current Mailbox" and then to its left "Mentions" and to its left "Unread" and to its left "all". On my desktop PC the same line shows "Current Mailbox" and to the left of that "Search current Mailbox" and then to its left "All (as a drop down menu)" and to its left "Inbox". I like the desktop view but cannot figure out how to modify the view.
How do I make the changes.

I have attached screen prints of the 2 views.

A:Outlook 2013 Folder view

https://www.add-in-express.com/creat...i-customizing/

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RELEVANCY SCORE 64.4

This is an odd one. I am at a clients house right now. When they click on attach file it takes them to "my documents" at first glance it looks right but when you click on the folder or subfolders it takes you to the wrong dir. But if you click on my documents on the left side it takes you to the correct my documents. Its really quite odd. I have tried making a new "string value" and even tried changing the "current version" (default location). No good it keeps pointing to this "phantom folder" please help me figure this out.
 
Windows 7 64bit newest service pack

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RELEVANCY SCORE 64

I changed the reference to the Windows XP My Documents folder to a copy of my old My Documents folder, which I saved on an external hard drive. However, somehow one of the files didn't get copied, and I can't find it since the old My Documents folder no longer appears in the file directory. Is it gone forever, or is there some way to retrieve it?

Thanks.
 

A:Solved: Changed Folder Reference, Lost File

I think your only option at this point is to try a file recovery tool, but must run it asap. I recommend Pandora Recovery:

http://www.pandorarecovery.com/
 

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RELEVANCY SCORE 64

Hi,
I purchased dell inspiron 1525 laptop with windows vista Home Premium.
I have deleted all the files in the recently changed folder in searches and deleted it from recycle bin also.
after that i have deleted Everwhere folder in search.
i have deleted all the files in Everywhere but at that time i have noticed the entire items are deleted.so again i restored them to my system.
Then i noticed some newly created,updated files content has been deleted.
the folders with recent pics are existing.but the pics in that folder has been deleted.I need them as they are very important.
Even the favourite links in the drives are deleted.how to again restore them.the links folder is visible.but the folder is empty.my dell support tools are also not visible.it is throwing error.
Is there any possibilty to get them again.
Please help me.

Thanks,
Neelima.

A:To restore all the files and folders deleted from recently changed folder in searches

Tutorial: Recover lost files with Shadow Explorer ? How-To Geek Forums

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RELEVANCY SCORE 64

Our company uses Google mail for our email service. I have two IMAP accounts set up in Outlook 2013. Recently, all of the old Sent folder contents disappeared for one of the accounts and newly sent emails do not show up in it as well. The sent folder is working fine for the other account.

All of the sent messages do show up in the Sent folder when I access the account with my web browser. Recipients are receiving the emails. If I reply to an email in Outlook some of the received emails show an icon that I have replied, but not all of them. As far as I know, I have not changed any settings in Outlook 2013 or on the Google server.

Do I need to be checking and changing a setting in Outlook 2013 and or on the Google server?

A coworker reported today that they are having the same problem with their account. We are both running Windows 8.1 Pro.
 

A:Outlook 2013 Sent email folder always empty

I would say that this is a change that was at the server level of Google mail.

What are the settings for the sent mail in Options?
They should be in Outlook
File, Options, Mail
Then scroll down to the Save messages and make sure that there is a check mark for "Save copy.......sent file folder"
OK yourself out.
 

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RELEVANCY SCORE 64

Hey all,

So my outlook has been working fine until lately. Here is the problem, if I receive an email while outlook is open it won't show up in my inbox. Even if I do a manual send/receive command it won't appear. In fact it doesn't say "Syncing inbox" at the bottom. I can get it to sync if I change folders, or if I open and close outlook. I have tried changing multiple settings in Send/Receive Groups and general settings and nothing seems to fix it. Any ideas?
 

A:Outlook 2013 Folder Sync Issues

With no way of knowing what you actually tried, in what order, and if all is back to where it was, all I can really suggest is that you remove the account info from Outlook, and create a new account. Working or not, at that point, please let us know.
 

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RELEVANCY SCORE 63.6

Windows 8.1 Office 2013 Outlook Lost the icons for Spam, Black and White Sheets. I think there for quick marking of emails. Well there gone. Need help restoring them. This all new to me, XP and Office 2003 was my old stuff and only did the easy. This is way advanced. Only have had it for a week.

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RELEVANCY SCORE 63.6

I used to be able to see the # of messages that I had in my Outlook 2002 folders. I have Windows XP Pro.

For example it would tell me how many messages in "Inbox"& "Sent " & my other folders.

How do I get that feature back?
 

A:Number of messages in Outlook folders?

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RELEVANCY SCORE 63.6

Title tells it all!

Now, is there anyway I can find what I had named the folder in the first place?

{redoak} at myself!

A:Stupidly changed folder name; now linkage lost to enclosed pics

Hello:

What 'linkage' would that be?

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RELEVANCY SCORE 63.2

XP SP3 laptop. I ran up-to-date Symantec Antivirus full system scan and did not find anything. I can't see hidden files/folders even after I have changed settings in: Tools>Folder Options>View and select the circle for "Show Hidden Files and Folders".

Logfile of HijackThis v1.99.1
Scan saved at 2:36:36 PM, on 9/7/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Fi... Read more

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RELEVANCY SCORE 63.2

I have discovered a huge number of similar files in the root directory of my C drive.  They all have names that start with "UDMFT" and end in 6 digits. The first one is 2,836,257 KB; and all the others are 1KB.  There is no extension on any of them.  I have looked at a couple of the smaller ones with Notepad, but they are unintelligible.  They were all created on 1/18/2015.
 
The second thing I wanted to ask about is all the TEMP***ROOT folders in the root directory.  The asterisks represent what mostly looks like filename extensions.  Almost all of them were created in March of 2014. I think this was when we were cleaning malware from this laptop.  I tried to find the topic, but couldn't.  I hesitate to say who I think was helping me, because I'm not 100% sure.
 
Can I safely delete these Temp folders?
 

A:Strange files in Root Directory amd multiple Temp***root folders

Don't delete things manually you might break something. To help clean up a lot of this stuff you right click your C drive. Go to properties under general tab 'disk cleanup' and then click 'clean up system files' button. Select what you want to delete. Careful though there are memory dumps, restore points and downloaded microsoft updates in there as well that you may want to keep. They can grow very large in size. However, they are all safe to delete through disk clean up. As an example on a Windows 7 updated to windows 10 you can delete the Windows 7 backup in there as well. Doing so you can't choose to go back to Windows 7. I made a clone of Windows 7 prior and after Windows 10 so for me I deleted it all & regained 20-30G's of disk space.

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RELEVANCY SCORE 63.2

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 12239 Mb
Graphics Card: NVIDIA GeForce GT 720, 1024 Mb
Hard Drives: C: Total - 940868 MB, Free - 708830 MB; E: Total - 217505 MB, Free - 194158 MB;
Motherboard: Dell Inc., 0KWVT8
Antivirus: Windows Defender, Disabled
 

A:Outlook 2013. How to delete extra Contacts folder

You will needto provide some detail
Outlook will setup a contacts for each account you add using imap,exchane,aes plus a main pst account
What accounts have you setup
Why are you deleting the contacts just ignore and do not use
 

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RELEVANCY SCORE 63.2

I just started using Outlook 2013 on my Windows 7 laptop.  and I noticed that it's deleting items from my trash folder even though the box "empty deleted items folder when exiting Outlook" is unchecked.  huh? It would make more sense if that box was checked but it is not. Is there another place to uncheck something so that my deleted emails don't get deleted?
 
and okay, why am I concerned about messages being deleted from the trash folder anyway? because occasionally I need to look for deleted emails.  not very often but it has happened.  so I keep some of the ones that I've deleted.  well, not any more since I just discovered this issue in the last week.
 
any ideas??

A:help with Outlook 2013 and trash folder deleting emails on its own??

I figured out a temporary work around. I checked the box and now it asks me if I want to delete the emails in my trash folder.  it's annoying to have to answer this question but at least emails aren't being deleted on their own.........for now.
 
would love to hear if anyone knows another way around this.  thanks in advance!!

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RELEVANCY SCORE 63.2

Hi there
Why does NEW software seem increasingly WORSE than the older releases -- Outlook 2010 (using IMAP) gives me local data folders(data file) and the IMAP (server) folders.

I can just about tolerate the horrible colours but :

Sometimes I just move / copy emails from the IMAP folder to the local folder so I can then delete them off the server --otherwise I can get zillions of emails stored on the server.

Office 2013 Outlook doesn't seem to have a LOCAL set of folders -- how do I set this up or is this not possible any more

(Thinking of reverting back to Outlook 2010 !!!).

Another horror - Whatever you set to reading pane it always shows TWO lines - subject and 2nd line is a bit of the email

I can't get a nice clean display like Outlook 2010

Cheers
jimbo

A:Hating Outlook 2013 - where can I set LOCAL data folder

Hi there
Solved the ONE LINE thing - but still can't get Local data folder

(VIEW==>Message preview==>One line etc or OFF)

Why can't ALL THE CONFIG be done in one place !!!

Cheers
jimbo

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RELEVANCY SCORE 62.8

When I transferred files to my new macintosh, Outlook cannot find my messages. I have the old message file, but Outlook cannot see it because it was not exported as a text file. I was working is OS 9, am now in OS x.

I would appreciate any help.

Jim
 

A:Outlook lost messages

do you still have the floppy, can you get to the old machine and export/import it as a csv file?
 

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RELEVANCY SCORE 62.8

Help -- some of my folder have the messages missing. THe title of the folder is there, but no messages. It didn't happen to all the folders...I really NEED these messages ASAP!!!

Thanks
 

A:Outlook Express messages have disappeared from my folders

Hi Juli1234

Welcome to Tech Support Guy Forums!

What operating system?

Do you recall what changes: software, hardware, upgrades, that were made before this occurred?

Let us know.
 

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RELEVANCY SCORE 62.8

Now this is probably going to sound very strange, but this is starting to get a little annoying so would like to see if it can be sorted. In Outlook 2007 I have my Inbox and a folder set up called Current Mail, which I place any in progress e-mails into so that I can keep a record of all e-mails I'm working on. This folder is sorted by the category of the e-mail which I am using to display its priority, i.e. which one needs to be looked at first. At the moment when I select this folder it auto selects the message right at the bottom of the Reading Pane, which is slightly annoying as my Priority 1 e-mails are right at the top and my lower priorities are at the bottom. This means that every time I go into the folder, I have to scroll all the way back up to find the e-mail I want to work on, or the e-mail that I was previously viewing. Is there any way to set this auto select to default to the previously viewed e-mail or the top of the list, rather than just hitting the bottom straight away? My Inbox selects the most recent message and doesn't seem to have any differences?
 

A:Solved: Outlook 2007 Folders and Messages

hey ad_taylor that is weird. i also have out2007 and in my folders i have reading pane on the right and if i first go to the folder it selects the top message. unless it's sorted ascending by date. i don't know. maybe try going to view, current view, customize current view, then try to play with those options, maybe go to group by and try unchecking the automatically group checkbox at the top. or you could try to just reverse the sort order.
 

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RELEVANCY SCORE 62.4

Hi all, I don't have Office 2013 yet but I am intending to upgrade a computer to Windows 8.1 Office 2013. One of the primary uses of this computer will be email and currently the fastest way to do things is to send email directly from Word. I have looked it up on the net and found a website that says that you can do this with Office 2013:
http://www.howtogeek.com/172420/how-to-send-a-word-document-as-the-body-of-an-email-message/
The only problem is that right at the end it also says:
“Note that there’s no real record of your sent email except as a Word document. If you want to keep a copy of the message for yourself in your email program (Outlook, Thunderbird, etc.), select Bcc from the Options drop-down menu (the same menu where you selected to add the From field) and enter your email address in the Bcc field.”
Unfortunately as these will be important emails I really need to know if they have been sent, without having to just trust the user to remember to save or Bcc it. So my question is: Is there a sure way to have email come up in the sent folder in Outlook when sent from Word 2013? If not I may not get Office 2013.
Thanks in advance for any help.
 

A:Can you send email form Word 2013 and see them in the sent folder in Outlook?

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RELEVANCY SCORE 62.4

All of my messages that were in my sent folder(except for today's messages) are gone. Last night I was sorting thru my messages and checking some links to websites... when the x10 camera popup came on and froze my computer. I restarted the computer and only stayed on a few mins after that.
This morning when I logged on I saw that there were only a couple of new(from today) messages in my sent box.
When I go to Windows, Application Data, Identities, Microsoft, Outlook Express there are two sent folders listed .dbx One is the old one with many letters and one small one. The small (new) one says sent items [1] .dbx
How can I get all my old messages back?
 

A:Lost sent messages in Outlook Express

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RELEVANCY SCORE 62.4

I have reformatted and reloaded XP, (saved all my files on an external disc) but don't know where to look for my old email messages.

Where are they filed?
 

A:Outlook Express Messages Lost

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