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Error Code: 80072EFD

Q: Error Code: 80072EFD

Okay so basically trying to update and get this code. Second after finding out about this code, I get very bad noise when watching video on the internet. It's like when the video freezes and you get this big lag noise. Hard to describe but I get blue screen sometimes also.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1B8E0E9B-BA96-413C-8136-5CDA3F831314}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\michael blackson\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1B8E0E9B-BA96-413C-8136-5CDA3F831314}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-745041625-3468421302-2853610945</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2851</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0</Version><SMBIOSVersion major="2" minor="6"/><Date>20101116000000.000000+000</Date></BIOS><HWID>CC123B07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3052010
Installation ID: 012741855024214034247485842282026116399520786220525675
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 5/4/2012 8:08:17 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:3:2012 10:33
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEA6GFCpKg3RLFywoA5sFAE1qahWPiGmFxd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1334
FACP ACRSYS FACP1334
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1334
GSCI ACRSYS GMCHSCI
AWMI ACRSYS OEMB1334
SSDT DpgPmm CpuPm

RELEVANCY SCORE 200
Preferred Solution: Error Code: 80072EFD

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Error Code: 80072EFD

Hello deziking and welcome to Seven Forums.

The cause for this error code might be a high number of update requests on the Windows Update servers. Close Windows Update, wait 10 to 15 minutes, and then run Windows Update again. Or you could try to manually select and update just a few updates at a time, run your computer for a while, and if no problems occur, install the next few updates. An added advantage to updating just a few at a time is if an update causes problems you'll know exactly which group it's in. Uninstall that group then reinstall one at a time.

If you continue to receive this error, it might mean that a program running on your computer is preventing Windows Update Services (SVCHOST) from accessing the Internet. Programs that might do this include 3rd party firewalls, web accelerators, antivirus and/or antispyware programs, and proxy servers.

You could try these Microsoft solutions:

Temporary connection-related errors may occur when you use Windows Update or Microsoft Update

How do I reset Windows Update components?

Fix the problem with Microsoft Windows Update that is not working

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RELEVANCY SCORE 76

I have recieved the a error code 80072efd when I try to log on to Microsoft messenger or hotmail.
When I go to the microsoft troubleshoot page I get a new message Unable to connect to server.

I have XP

Can anyone come up with a fix which a thickie might be able to do?

I cannot complete forms or do any online shopping...is this related?

Many thanks
 

A:Error code 80072efd

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RELEVANCY SCORE 74.4

Hi

Im running vista home basic sp2 and when i try to update i get error 80072efd.I turned off windows firewall and Norton 360's firewall and still no luck.I also followed an online answer to run cmd then type netsh winhttp reset proxy.But that done nothing.

Any ideas?
Thanks.
 

A:windows update error code 80072efd

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RELEVANCY SCORE 74.4

Hello,

For the past few days I have been unable to sign into my MSN. I get this msg: We can't sign you in to Windows Live Messenger. Theremight be a problem with you Internet Connection. Make sure your computer is connected to the Internet.

When I click "troubleshoot" I see there is no checkmark for "key ports" abd the error codeis 800072efd. And when I got into "Connections" and test my TCP, it says I am not connected to the server.

I have cheked my firewall, updated my Internet Explorer (though I do think I have a service pack 2 update pending, could this be the problem?), restarted my router, ran some program codes i found on the internet from ppl who has similar issues, ended process on anything with "msn" in my task manager...etc etc....nothing seems to work....

it's so odd...it was working fine and then a few hrs later, i get this msg...

any help would be MUCH appreciated
thank you
Raliya

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RELEVANCY SCORE 74.4

I cannot update Windows at all and it keeps coming up with this error "code 80072EFD".  I have tried all the solutions that I have found on Microsoft and on other support sites (checking that the update sites are allowed, stopping my antivirus and trying to update, stopping my firewall and trying etc etc) and nothing is working.  Any help with this will be much appreciated. Thanks PS - I am on an Acer Aspire notebook with Windows Vista Home Premium.

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RELEVANCY SCORE 74.4

In late December (after 17th),  Action Center for Windows Updates on my PC said I had more updates than the ones I already received.  I could not download them.  So, I ran the windows diagnostic for Windows Update issues.  It says it's unable to fix, because of the error I listed in my topic title.  I've had no problems with updates before.  I use Avast IT Security,so I ran an additional complete scan.  Clean.  I ran a Malwarebytes (free) and same thing.  I did receive updates on 9 December and 1 Security update on the 17 December.   Can anyone help me out or send me to a topic thread for this problem?
Thanks ahead of time for anyone who might be able to help me out.

A:Windows Update Error Code 80072EFD

Error fixed.  So sorry...

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RELEVANCY SCORE 73.6

Windows can't check for updates. I can't even update or download anything from Microsoft website, any removal tools, or upgrade. I have restored the system

and nothing. When Im not moving the mouse or typing everything seems to stop, or stop loading, and when I change pages. I would like to fix this problem

without wiping everything from my computer, because I have a Home Business, that Has everything on my computer.

A:Windows Can't Check For Updates! Error Code 80072EFD

I would check out this support documentation from Windows. From the sounds of it, the Windows servers are too busy, or an AV, or firewall program is preventing you from connecting. What AV or firewalls do you have installed, if any?http://windows.microsoft.com/en-us/windows...-error-80072efdIf you have already tried these solutions, we could use some more info. What service pack is already installed? What type of computer, etc.. When did you start having this problem? Can you connect to the Windows website? Can you connect to other websites? There is a problem upgrading to service pack 2 from Vista SP1 that I am aware of, but we need more info. The more information you can provide the better.With regards,bwest0703

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RELEVANCY SCORE 73.6

Hi everyone!!

I thought someone can help me on this one.....

About 2 weeks ago there was a new version of windows live messenger available.....I was running I think 8.1 and the 8.5 was available....I tried to download it.It worked but since I've done it,I can't connect anymore on live messenger.....they give me this error code 80072efd...

I checked on internet to find out what the code means and I had a list of things to do.....so I did them.

now they were telling on internet that I had to reinstall WLM on my computer witch I tried and did not work......still the same error code when I try to connect myself.I sent an e-mail to the live support.....they sent me back a answer with things to try.....I did try them but now it there that I have the problem.

wintrust.dll module has been found but the call to dll register service has failed with the error code 0x80070005.
What do I do to fix that???????

and the next one is the initpki.dll module.....they say on my computer that it cannot be found.So what do I do?????

Oh and by the way,I'm running vista home premium on a new hp laptop that I bought meself a few months ago

So can anyone help me please?????

A:windows live messenger error code 80072efd

1. Click start, then click 'RUN', type

%windir%\system32\regsvr325\system32\msxml3.dll

after you have typed in this command Click OK.

2. Click OK again.

3. Try to sign in to MSN Messenger again.
this should resolve the issue..

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RELEVANCY SCORE 72.8
A:Windows Vista Could Not Search For A New Update Error Code 80072efd

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RELEVANCY SCORE 66

I just completely reformatted my computer after a suspected malware attack.
The first thing I tried after reformatting and doing a clean install of Windows 7 Professional 64 bit edition was to run windows update. I received the error code 80072EFD. This is before I installed any software, firewalls, or antivirus programs. I also get this same error when trying to activate windows or office, or when trying to set up Microsoft media center.

I do have internet connection. Both firefox and internet explorer work perfectly fine.

I have been in contact with microsoft, but nothing has worked so far. I thought I would see if anyone here had any ideas.

Here are the troubleshooting steps I have already done. Please read through these before posting as you can see I have already tried a lot of things!
1. Waiting 15 minutes and trying again
2. Restarting the computer
3. Adding windows update websites to the internet explorer exceptions list: http://*.update.microsoft.com https://*.update.microsoft.com http://download.windowsupdate.com Microsoft Support http://update.microsoft.com https://update.microsoft.com
4. Verifying internet connectivity (internet works fine)
5. Tried it with Windows firewall on and off. No other firewalls are installed.
6. I tried this before any anti-virus was installed. I have since installed AVG free and tried again both with it running and disabled
7. No software accelerator programs are installed
8. windows update is not using a proxy ser... Read more

A:Windows Updates; Windows Activation Error Code 80072EFD

Please post an MGADiag log (while I try and digest the current logs)

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

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RELEVANCY SCORE 61.6

Windows Defender says there are no issues, however I cannot install Windows Updates. There must be malware installed.

The I tried to install McAfee and goofed that up!!
Don't know where to begin fixing this mess!!

DDS (Ver_09-03-16.01) - NTFSx86
Run by Robin at 21:10:47.24 on Mon 04/27/2009
Internet Explorer: 7.0.6001.18000
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.2038.1231 [GMT -4:00]
============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files ... Read more

A:cannot download Windows Updates - Code 80072EFD

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

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RELEVANCY SCORE 61.6

Hi guys,

I am having problems on my computer and I was hoping someone can help me out.

I cannot update windows going either through the update or manually through Microsoft website.

When I try to update my computer this error comes up

Error(s) found:

Code 80072EFD Windows Update encountered an unknown error.

I have tried to download various files from the official Windows Vista update website (Vista Service pack2, Update readiness tool), but when it comes to downloading the file it goes to Megaclick website everytime not allowing me to get any files that I may require to sort out this mess.

Thanks for your help

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RELEVANCY SCORE 61.2

This has been like this for about three days now, Windows update fails and comes up with error code 80072EFD. Any suggestions please... I am using Vista and I am regretting why I bought a microsoft product again.
 

A:Solved: HELP! Unable to update Windows Code 80072EFD

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RELEVANCY SCORE 61.2

I have a problem not unlike the person on the thread "Virus, firewall or registry problem blocking internet for windows update." The error, code 80072 EFD, says "unknown problem" but upon further research it says connection to the update site is being blocked by a firewall. Background: This a friends computer. it's an acer aspire M5640 running Vista home premium 32 bit. It came with tons of crapware on it including The Norton Security Suite. I myself had nothing but problems with Norton 2008, but I run Ultimate 64, which Norton didn't support much last March (2008) when I got it, so I told him if he liked the Norton then I would give him my Security Suite as I wasn't using it and it had 2 legal activations left on it. Of course they just ran the free 90 days and then quit updating it when the trial period was over. I next hear from them about the computer when it can't connect to the internet and sometimes get to sites they weren't trying to go to. "Son' has discovered Limewire and is "sharing" music and movies. Also "Wife" saw a popup that she had a virus, click here to fix it, so she clicked. If there isnt' malware on this puppy, malware missed the best chance it will have in a while........So I bring it home, plug it into my cable to see if it's updated (Step 1 in malware right?) and instantly have internet and find it can't update because it's "firewalled." I then find out it sometimes has a tendency to pick the websi... Read more

A:Vista petulantly REFUSES to Update. code 80072EFD

No clues? i'm desperate here lol.

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RELEVANCY SCORE 55.2

i have tryed everything and nothing is helping can someone help me

A:error 80072EFD plz help

Hi deanomartino,
This may provide an idea for a solution.

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RELEVANCY SCORE 55.2

I have problems entering the hotmail website and logging on MSN. In my other computer, I'm able to log on MSN, but the hotmail website won't show up. For the messenger, I already tried deleting MSN 7 and installing MSN 7.5, but it still won't work! When I clicked on 'Troubelshoot,' it's giving me this exclamation mark beside 'Key Ports,' which probably means I have a problem with that area. Anyone can help me out for both MSN messenger and the hotmail website?

yorkboy84
 

A:MSN Error 80072efd

See the MSN article: http://messenger.msn.com/Help/#LQ4

It a common problem and good luck.
 

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RELEVANCY SCORE 55.2

Hello,

I haven't been able to perform any updates or download files and the error 80072EFD keeps coming up. I have tried many things but nothing works. I tried may things like unistalling spywares, changing the proxies, adding address to allow list, but nothing seems to work. Any idea how to fix this? thx

A:how can i fix error 80072efd?

Have you tried this? Windows Update error 80072efd - Windows Vista Help

Run cmd.exe with administrative previlliges (right click on this file as admin) and type

netsh winhttp reset proxy

+restart

Try also reset IE and disable bad add-ones Internet Explorer - Reset

Stop for the moment Windows Update service,remove C:\Windows\SoftwareDistribution folder and try again install updates.You can also try install updates from Microsoft Download Center (not from Windows Updates)

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RELEVANCY SCORE 54.8

I can't connect to msn messenger. I can from any other computer, just not this one. My hotmail account DOES work from this computer. Just not the messenger. It's ridiculous. I've followed the fixes that msn has to offer, nothing works. Also heard norton might interfere with it, can't uninstall norton on this computer (not my computer) but i did make sure it wasn't protecting msn messneger.

Any ideas as to why this error won't die??? When I try to use trillian, it won't connect to msn either. It will connect to yahoo and aim with no problems...but not msn. The error code I receive with trillian is 12029.

Any help is appreciated Thanks.
 

A:MSN Messenger 7.0 error 80072efd

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RELEVANCY SCORE 54.8

Hello,

I had posted this in the installation forum, because I was thinking of reformatting my pc.. I figured I'd see if anyone might know a solution to this problem.. I'm currently running windows vista 32bit and am having problems with my pc. I noticed my pc was running slow the other day and when I looked at the updates tab it states the last time it updated was in March. I tried to update it, it gives me an error that when I look it up states its firewall related. (error 80072EFD) I uninstalled all of my anti virus programs and disabled firewalls... nada. I've tried to have the pcsafety people do a remote assist 3 times and they cant find the problem. We've scanned the pc for spyware and malware 3 different times (Norman antivirus (the tech did this) spy sweeper and also the tool built into windows. They've tried resetting the batch etc with no luck. I'm to the point of just reformatting my pc

One thing I did remember and Im not sure if this is related, is about a month ago I had gotten a virus on my pc that when spy sweeper deleted it, I would get a .dll error when I booted up. I did a checkdisk and it fixed the error but I think around that time is around the time it stopped updating windows. We've ruled out spyware, malware and firewalls.

I can connect to the internet fine etc, but neither windows update, nor defender can update. Please help.

A:error 80072EFD at wits end.

Hi Karaliecaitsith

This might help:

In other words, have you added the belowmentioned 3 x Windows Update website addresses to the exceptions list in your Antivirus / Firewall programs.
Windows Update error 80072efd

Applies to all editions of Windows Vista.
Which edition of Windows Vista am I using?
If you receive Windows Update error 80072efd while checking for updates, it usually means that a program running on your computer is preventing Windows Update Services (SVCHOST) from accessing the Internet. Programs that might do this include firewalls, anti-spyware software, web accelerators, Internet security or antivirus programs, and proxy servers.
To correct the problem, you might need to add the Windows Update website addresses to the blocking program's exceptions or "allow" list or allow Windows Update Service to connect to the Internet through port 80 and port 443.

To add the Windows Update websites to a firewall exceptions list
?Windows Firewall ships with this version of Windows and should already include these sites in the exceptions list. If you use a different firewall, refer to the software publisher's help to see how to add these websites to your firewall exceptions list:
?http://*.update.microsoft.com
?https://*.update.microsoft.com
?http://download.windowsupdate.com

Hope this helps. Let us know if you need further assistance.

Regards, Neil

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RELEVANCY SCORE 54

Yeah Im trying to sign in on Messenger 7, just downloaded it. That error comes up........anyone know what to do?
Thanks
 

A:MSN Messenger Beta Error 80072efd

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RELEVANCY SCORE 54

I have not been able to run Windows Update for 2 months. I have gone to this forum and to many others and have tried all the suggestions. I have three Windows 7 Professional systems. Two update automatically but this one does not. It fails and then gives the error code: 80072EFD. I've searched for it. Others have found it but when suggestions are made, none of them, that I could find, have helped. For example, I have turned off the Update Services, renamed the SoftwareDistribution folder but no joy.

Here is my system:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3944 Mb
Graphics Card: Intel(R) HD Graphics Family, 1844 Mb
Hard Drives: C: Total - 463084 MB, Free - 289993 MB; E: Total - 2861575 MB, Free - 2017862 MB;
Motherboard: Dell Inc., 0Y2MRG
Antivirus: PC Cleaners, Updated: Yes, On-Demand Scanner: Disabled
 

A:Windows update Error 80072EFD

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RELEVANCY SCORE 54

Folks

Hope you are well this fine weekend!

I have been in state of combat with my Windows 7 Home edition's inability to search for updates for around 3 months ! We're talking error 80072EFD.....so far I've:

Cleaned the registry (Reg Cure)
Completely and fully uninstalled Mcafee (using their own uninstall tool), and my antispyware program (re-installed now though AVG instead of Mcafee)
Disabled the firewall / altered site permissions
Run both available "Fix Windows Updates" tools
Checked for Malaware (Malabytes)
Ensured that I have the right settings in Component Services - there are no dependency issues

I'm at a loss how to solve this short of re-installing the OS - which would be a major pain as I have a number of big audio orientated programmes to reload.

Incidently, Windows Security Center Services has never been able to start either - I've disabled this; and my addition sound card (Creative X-FI notebook) works but stops working after about an hour (iTunes for example simply stops playing)....onboard IDT audio is fine.

I'm using a Dell Studio 1747, 4gb Ram machine pre-installed with Windows 7 Home bought in Jan 2010.....

HELP

A:Windows Update Error 80072EFD

Would a repair install be an option? I suspect it's too late for a system restore....






Quote:
This will show you how to do a repair upgrade install to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.


Repair Install

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RELEVANCY SCORE 54

My computer has been working properly until I got a update for the Windows Update software. After installing the update and Windows Update restarted I immediately received that error when trying to search for updates. I'm not even able to get to the part where I pick the updates, it just fails seconds after I press the button to search for updates.

After googling abit I found out that the error is somehow related to ones internet connection and firewall settings, but even after changing the internet connection and disabling antivirus/firewall I still won't get it to work.

Error: 80072EFD

Computer specifications:
AMD X2 4400+
MSI K9N Neo V2
4GB DDR2 800 MHz
Nvidia 8800GT

Antivirus: Kaspersky Internet Security 2012 (Was not working before installing it either though)

Help appreciated!

A:Windows Update error 80072EFD

There is no update to the actual Windows Update service, I'm afraid. Error 80072EF means something is blocking Windows Update from accessing the update server, and this means the 'update' you downloaded was most likely a virus. I recommend installing Malwarebytes immediately. It is free and quite comprehensive in its ability to root out any harmful processes running on your system.

If you have any problems installing this or any other antiviral software, please let us know.

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RELEVANCY SCORE 54

Cant' update an x86 (vista) system. Keep getting the Code: 8007EFD, which basically says it is firewalled. The only firewall I know of is the Windows firewall. It also seems to be the only firewall that Windows security is aware of either. This happens whether or not the Windows firewall is turned on or not. Have tried the methods here: Windows Update error 80072efd - Windows Vista Help, and here: You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

I have tried it with all security off (Winpatrol, Spybot, Super anti Spyware, Avast, Windows Defender, and Windows Firewall), still no love. I have checked the coputer up and down for malware and viruses (it's a friends computer) and found and removed Internet AntiVirus, Win32 Adload.R and Video.exe. Have scanned with HJT, SAS, Malawarebytes Anti Malware (mbam), Combofix and GMER. Everything is up to date except of course MBAM, which just released version 1.37 this morning, and I haven't turned that computer on since 4 am (US, EST).

Any suggestions?

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RELEVANCY SCORE 54

hello
i formated my pc, installed windows 7 build 6801, i used the crack "Windows 7 (All Versions) PlusPatcher_V5_Orbit30.exe" to activate windows and to be able to do updates because the official beta was not officially out.

windows update worked well, then i upgraded to build 7000 and i used an official valid product key to activate windows when asked just after the upgrade so windows update was activated with the windows genuine tool.

i started to have problems with windows update with the error 80007002 but i managed to make it work with the vista forums.

i updated to build 7057 and i am stuck with the error 80072EFD, i tried everything, i searched on everything i could find, (even translation of korean websites).

just to avoid certain typical answer that i found on forums, my msn windows live messenger has always been working well, i added the 3 windows update addresses to my firewall witch is KIS2009, and also to the file "C:\Windows\System32\drivers\etc\hosts.txt".

in "system properties", my windows is officially activated, could you please help me to find a way to be able to use windows update because i need it especially to use my bluetooth phone in order to download drivers, it tries to connect but fail.

i have used the troubleshooter of windows 7 for windows update but it does not find anything.

thank you for your forum and your time.
sincerlly yours,

anonymthinker

A:windows update error 80072EFD

Best bet -format and install 7057 - or unpatch the files you did for 6810.

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RELEVANCY SCORE 54

Hey I have been trying to use windows update but get error 80072efd, I have tried pretty much every suggestion I could find around the net from changing internet options to looking at the hosts file, I don't have a firewall other than the windows one, I'm not using a router, and my internet connection is working fine. Any ideas?
 

A:Windows Update Error 80072efd

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RELEVANCY SCORE 54

I am unable to successfully run Windows Update Service on my Win7 64-bit computer. I have tried the following:Run various fixes from Microsoft.com to "fix" windows update service (as shown here http://support.microsoft.com/mats/windows_update/)Added update website to IE9 (as shown here http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80072efd)Turn off Windows firewallTurn off AVGRun various checkers such as malwarebytes, Spybot, Ad-aware, CCleaner, TDSSKillerCheck for proxy serverIn every case I still get Windows Update error 80072efd. I am out of ideas. I hope someone from Bleepingcomputers can take my case and walk me thru some other things to try.

A:Windows Update error 80072efd

I ran Minitoolbox.exe and got the following results

MiniToolBox by Farbar Version: 18-01-2012
Ran by Scott Wieder (administrator) on 22-03-2012 at 10:31:02
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================
"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® 82578DC Gigabit Network Connection = Local Area Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection 4 (Media disconnected)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64 taskoffload=disabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1492 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=d... Read more

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RELEVANCY SCORE 54

UPDATE: I HAVE DECIDED TO WIPE THE SYSTEM AND REINSTALL THE OS SYSTEM AND SEE IF THAT FIXES THIS ISSUE. I WILL BE BACK AND EDIT MY RESULTS AS SOON AS I CAN.WINDOWS VISTA HOME PREMIUMVERSION 6.0.6002 SP2 BuildGATEWAY(Emachine)System Model-T3638System Type x86 based PCIntel?Celeron? [email protected] GHz,1599MHz,1Core(s)LogicalBIOS 945GCT-M3V1,07.06/26/2007SMBIOS VERSION 2.4System Directory C:\Sys322.00 RAMTotal Physical Memory 1.99 GBAvailable Physical Memory 877MBTotal Virtual Memory 4.23GBAvailable Virtual Memory 2.14GBI am constantly advised that Windows Update can not update - with error code 80072EFD. I added the website addresses from which Windows Update downloads updates to my firewall exceptions or "allow" list. I added Ports 80 and 443 and still nothing. It shows in my UPDATES that Service Pack 1 & Service Pack 2 failed to install as well as dozens and dozens of updates that failed to install.I have ran scans with no infections to speak of. i have done everything and i mean everything to resolve this issus even re-installed the OS. It did update up until yesterday. The WINDOWS DEFENDER is turned off and i can't turn it back on. i turned off FIREWALL and virus protection to see if i could get connected to the MICROSOFT website and it will not connect. i tried to install SPYBOT Search & Destroy and it was not allowed. I uninstalled Mozilla Firefox and went back to IE and reset to default and still nothing.I am running SYSTEM MECHANIC Pro and it say... Read more

A:Windows Update error 80072efd

Hiya everyone...I successfully wiped the computer out and re-installed the operating system. All important updates installed successfully. Installed System Mechanic and did a full system scan and still pulled out 2 viruses and 3 malware. All is fixed and everything is up to speed and running beautifully. Thank you everyone for the awesome chat the other night it sure helped me to recieve feedback and it took away alot of frustration.Have a beautiful day...Ruby

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RELEVANCY SCORE 54

Hello,
I have an Inspiron 1420 Windows Home 32.
When using Windows update I'm getting error 80072EFD. This is new. My computer was working fine before.
I checked for solutions at Microsoft site but nothing seemed to work. This is what I have tried:
1. Firewall exceptions
2. Internet optinos Allow sites

I talked to a Dell agent. I was almost 2 hours with him, but he could not solve the problem.
I have a new router Netgear. Not sure if this is the cause of the problem.
Model: RangeMax(TM) Wireless Router
Number: WPN824v2
IP: 192.168.1.1.

I'm not a computer expert, so I need your help.

Thanks a lot.

Aquilea

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RELEVANCY SCORE 54

Hi

I need help with this desperately for windows update error

After reading other posts I ran miniToolBox

This is really annoying as it is a brand new PC

MiniToolBox by Farbar Version: 25-06-2012
Ran by Koop (administrator) on 03-07-2012 at 18:10:56
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

========================= IP Configuration: ================================

Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Connected)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
popd
# End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : SpeedDemon
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : DSL2740B

Ethernet ad... Read more

A:UA Error 80072EFD on fresh install

Sorry for the double post, the site seemed to crash while the first one posted

I HAVE FIXED IT

The problem was my router
After updating firmware it works fine
This is weird because everything else internet related seemed to work fine
Except strangely the firmware download, which I had to do on my laptop - through the same router over wifi

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RELEVANCY SCORE 54

I am having troubles installing updates for vista. every time it tries to install updates it gets the error code 80072efd. i already added the following sites to the trusted sites list in internet explorer.

http://*.update.microsoft.com
https://*.update.microsoft.com
http://download.windowsupdate.com

I do not know how to add programs to allowed list in CA firewall so i could not do that.

Please help me.

Thank you.

A:vista updates error 80072efd

Moved non-OP post from 10-05-08 to new thread in Vista Support.

http://www.techsupportforum.com/micr...x80072efd.html

This thread is now closed.

@Shahan. . . should you wish to re-visit this topic, please send me a PM.

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 54

Hi,
I'm running Vista Home Premium. Toshiba had to fix my corrupted motherboard, and since then , I can't update Vista most of the time. On automatic update, about 1/3 of the updates are downloaded and the rest say "failed". On maqnual download attempts, I get an error message, error 80072EFD. I've tried to fix this in many ways, including deleting the temp update file, etc. as per posts elsewhere, to no avail. Toshiba and Microsoft support have been non-supportive. I paid Reg-Cure $30.- for software to fix this, and it did not fix it. I'm concerned about running with important updates absent. Does anyone have a clue as to how I can fix this? Any help will be greatly appreciated.

Thanks.

Morton H.

A:Windows Update Error 80072EFD

hi maybe these can help http://support.microsoft.com/ph/6527 http://support.microsoft.com/kb/822798 http://support.microsoft.com/kb/906602 http://support.microsoft.com/kb/902093 http://www.vistax64.com/software-too...air-tools.html

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RELEVANCY SCORE 54

I've been recieving the error code recently while trying to update. Now, I've
read the support article that seems to be working for everyone, but not for
me. I've flushed the DNS, there were no hosts files to remove, and now I've
tried the command prompt (running in administrator mode as well). Yet, when
type in 'proxycfg-d' I get a message back that says 'proxycfg-d is not
recognized as an internal or external command, operable program, or batch
file'. I've tried typing it different ways and no matter what, it gives me
the same message. I'm on Vista Home Premium and only behind Windows Firewall.

any other workaround for this?
 

A:Windows Update error 80072efd

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RELEVANCY SCORE 53.6

Im running vista home premium x86 and recently it wont allow me to install automatic updates.

I've tried the solutions on MS website and to no aval.

While there is no malware on the computer at this moment there was malware that i removed that changed the proxy in my firefox browser which i have changed back.

I have no 3rd party antivirus installed and windows firewall doesnt seem to be blocking windows update, ive also tried to disable it and it doesnt make a difference.

Its not my main computer i use so i have no idea when it started to do a system restore

A:Vista HP x86 Windows Update error 80072efd

Hello, i would recommend you using Microsoft Security Essentials as a anti-virus/anti-spyware program, i have found the MSE to be very good. I also would suggest running free of Malwarebytes , follow this site for complete instructions of how to use. How to use Malwarebytes' Anti-Malware to scan and remove malware from your computer
Get MSE here : Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
Once you have used these to scan , post back results and we will go from there to see about these update issues please.

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RELEVANCY SCORE 53.6

Windows cant check for updates, error code. I get Microsoft office 2007 updates and Windows updates all the time. Just got message. Vista 32bit

Have these on system.

1. Norton 2008 Internet Security
2. Spyware doctor
3. Spyware blaster

Says have to add to norton firewall exceptions, have my Windows firewall off and Norton on. To add the Windows Update websites to a firewall exceptions list
Windows Firewall ships with this version of Windows and should already include these sites in the exceptions list. If you use a different firewall, refer to the software publisher's help to see how to add these websites to your firewall exceptions list:


http://*.update.microsoft.com

https://*.update.microsoft.com

http://download.windowsupdate.com

Thanks for all help previous.

A:[SOLVED] Windows Update error 80072efd

OP has requested this to be marked as Solved. It was a firewall issue

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RELEVANCY SCORE 53.6

I was going to download Norton 2009 antivirus, but the setup said that the computer needed and upgrade. I proceeded to the windows update to check. Sure enough I needed windows service pack 2. I tried to download this but got the error 80072efd. Its not the firewall, but i also realized that I cannot download it directly from the windows update website. I am really confused and need this antivirus cause my computer is infected at this time. All help will be appreciated.

A:error 80072efd is preventing me fom downloading updates

hi and welcome to TSF the first thing you should do is go here
http://www.techsupportforum.com/f50/...lp-305963.html and get help for your infection and then see about antivirus i would not choose norton or mcafee as they can cause issues with vista

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RELEVANCY SCORE 53.6

My Windows 7 Pro sp1 machine has been unable to run windows update or update Microsoft Security Essentials (which I have now removed) since the end of October. Strangely, on a re-install of Security Essentials, it can do the initial update and get the current virus definitions, but subsequent updates fail with the 0x80072efd error. Windows Update also fails with a 80072efd error (presumably the "0x" that MSE adds to the error code is not meaningful).

Quicken is also now unable to connect to any of my financial services providers--which has me very nervous. Quicken gives me an OL-297a error.

I've run the following:
ESET scans: initial scans found a couple of trojans (trojandropper.vb.gwztjvb was one of them--but I couldn't even find a reference to that trojan via google), but unfortunately I didn't right down the details of the other and don't know where to find any logs / history. ESET no longer finds anything.

SuperAntiSpyware: scan finds tracking cookies, but nothing more

Windows Security Essentials: initially found a trojan several days ago (sorry to say I don't know which one or where to find the logs, but a different one than ESET found), but last time I ran it it found nothing.

PC Tools Spyware Doctor: on attempt to install for their free scan, I get the following: "Error Message A Network error has occurred. Check your Internet connection and/or proxy settings and click "Retry" to continue."

I have an open ... Read more

A:Suspected Trojan; Windows Error 80072efd

Hello Tim, and welcome.

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT- Save ComboFix.exe to your Desktop

====================================================


Disable your AntiVirus and AntiSpyware applications as they will interfere with our tools and the removal. If you are unsure how to do this, please refer to our sticky topic How to disable your security applications


====================================================


Double click on combofix.exe & follow the prompts.


When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply for further review.

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RELEVANCY SCORE 52.8

Hello -

I seem to be having a snowball effect of errors with my computer. It all started when I realized I couldn't find/install new Windows Updates. I hate to say it, but I went a year without installing new updates. I would always get the error code 80072efd. I tried following Microsoft's help and was able to download and install like 70 updates a few days ago. Since then, I have been unable to use Windows Updates again and am still receiving the same error. I don't want to post too many problems in this one post so I figured we'd just start with this one. Since it seems to be the start of all my computer problems anyway hopefully if I can fix this the other errors with get fixed as well.

BTW, I'm using Windows Vista Home Premium, SP 1.

Thanks in advance!

A:Windows Update can't search for new updates: error 80072efd

Have you tried to download SP2...and then installing it from your desktop?See Manually Installing SP2 at http://windows.microsoft.com/en-us/windows...vice-Pack-2-SP2.http://windows.microsoft.com/en-us/windows...-error-80072efdLouis

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RELEVANCY SCORE 52.8

Hello guys,
Today i started to experience a bizzare problem. Suddenly i could not connect to Origin, Steam, Guild Wars 2, and some programs like that. I also cant do the microsoft updates, it gives error 80072efd. I cannot surf the internet with Internet Explorer while i can do it with chrome and mozilla. Plus i can use Skyp. Tried a couple of fixes but cannot seem to get rid of this problem. I also tried installing microsoft fix it but it cannot be installed because it cannot find an internet connection. But clearly i have an internet connection and can reach internet with chrome and mozilla. If you guys want me to post any scans or some test just tell me because i dont know what should i post about this problem. Any help will be appreciated much thanks in advance.

Antivirus: Windows Security Essenntials

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RELEVANCY SCORE 52.8

Hi Everyone,

I am running a Domain from a Windows 2008 R2 Server. At the moment Windows Updates are not working on the Server, or the corresponding clients.

On the Server I see the following error message -



Notice above that the "Most recent check for updates" is listed as never, as is the "Updates were installed".

I don't honestly believe that updates have never worked on the Server despite what is shown above.

From one of my Windows 7 client computers I see the following -



Notice in this instance that the "Most recent check for updates" is listed as the 23/04/2013, and "Updates were installed", is listed as 10/04/2013.

I tried the "Answer" shown in this link -

Windows Update Error 80072efd

After resetting the Proxy settings on the Server I saw the following -



Furthermore I have tweaked various Group Policy settings related to updates and there has been no improvement.

There is no 3rd party Firewall on either my Server or the Clients, so there is nothing to configure on this front.

Finally when setting up new clients they are able to install updates on my network whilst they are not Domain members. However as soon as the new client becomes a Domain member it gets the infamous Error 80072efd message.

Any help or suggestions will be greatly appreciated.

Kind Regards,

Davo

A:Can't update Windows on Server or Clients (error 80072efd)

The 2efd error is often related to connection problems - check the firewalls, and any GPOs related to Windows Updates.

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RELEVANCY SCORE 52.8

I've been having this problem for two days now. I've done practically everything in this page : http://www.google.com.my/search?hl=en&q=80072efd+live+messenger&btnG=Search&meta= but none seemed to work. the messenger did work once after I checked the "Automatically detect settings..." in LAN settings in Internet Explorer. But after that, the old problem came back again.

Here is a the problem:

1. It says,

We can't sign in to Windows Live Messenger

There might be a problem with your Internet connection. Make sure...bla bla...

Error code:80072efd

2. I used the troubleshooter and when it reached Key Ports,

It says:

Failed to connect to the service. This could be due to improper proxy or firewall settings. Please review your proxy and firewall settings through Windows Live Messenger Options. For Firewall settings, please see the retailer's instructions.

Click on the repair..blabla.

3. So, I checked my firewall and Windows Live was allowed access so there was no prob with it. I also disabled my firewall but still got this error. So, I went into the Connections tab in windows Live options and I opened the troubleshooting log.

This is the content:

*********************************************************************************
*
* Log opened: 2009-05-26T12:39:14Z
*
*
* About this log file - MSNMsgr.txt
* Windows Live Messenger 14.0.8064.0206
*
* This log file is created on your computer when the Connection Logging
*... Read more

A:[SOLVED] Error 80072efd in Windows Live Messenger 8.5

Looks like it was just the ISP problem because after messing with the router configurations, I managed to repair the whole thing again. Even though no one replied to this thread but this thread is solved.

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RELEVANCY SCORE 52.8

Hi all.
I am trying to update multiple Windows 7 64 bit systems in a Domain environment and keep getting error code 80072EFD. This only happens when the PC's are connected to the Domain. I brought one of the systems home and it updated no problem so I know it is not the anti-virus(Symantec Endpoint 11.5 for 64 bit systems) or the Windows Firewall.
I have added the update sites as suggested by Microsoft to the firewall and have tried doing updates with the firewall and Endpoint disabled, no luck.
I also tried it after uninstalling Endpoint, same results.
These are new Dell PC's right out of the box, I removed the resident anti-virus programs and installed Endpoint. I have done this many times in the same Domain for XP systems without any headaches so I am pretty sure it is a Windows 7 64 bit issue.
Even though they are new systems I ran MalwareBytes on them just to make sure there was nothing hinky on them from Dell, nothing found.
Do any of you tech gurus have any ideas? Thanks in advance.

A:Windows update error 80072EFD running 7 64 bit on domain only

That sounds like it's a problem with the network, rather than the PC.
Check the network firewall settings - WU for Win7 uses a slightly different mechanism to AU/WU for XP and different ports may need to be opened for traffic.


firewall rules
You'll need both Windows Updates and BITS enabled.

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RELEVANCY SCORE 52.4

Windows Live Messenger error 80072efd, problems with the key ports, please help,

something happened i don't know what, but my windows live will not log in and says that there is a problem with the key ports and to check firewall settings and proxy settings, well i've turned firewall off and it didn't help and i'm not sure what to do about the proxy, please someone help

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RELEVANCY SCORE 47.6

Hello all,

I have a problem with Windows Update agent on Windows 7 SP1 enterprise.
We are using Configuration Manager 1606 and Windows 7 SP1 and about 140 computers works without any problem.
On the other 10 computers I got the following error message in the windowsupdate.log:
WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
WARNING: SOAP Fault: 0x00012c
WARNING:     faultstring:Fault occurred
WARNING:     ErrorCode:InvalidParameters(7)

I've tried several actions although none does any help. Here is the list of actions:
- upgrade windows update agent to the latest version
- windows update agent reset by this instructions https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components
- empty Temporary Internet files
- check the rules and blocked traffic on windows firewall and physical firewall between server and workstation vlan
- sfc /scannow

It looks like significant Windows 7 error, although reinstalling is not my option.

Thanks for any help!
GregaR

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RELEVANCY SCORE 46.8

Ok - I'm trying to fix my friends' computer - Toshiba Satellite L455-S5975 running Windows 7 32-bit

Windows firewall is off and I need to "Update Firewall Settings". When I click use recommended settings, I get a message that says it "can't change some of your settings. Error code 0x80070424" I get the same thing when I click on "Turn Windows Firewall on or off" and "Restore Defaults"

When I click on "Advanced Settings" I get "There was an error opening the Windows Firewall with Advanced Security snap-in" followed by it "failed to load. Restart the Windows Firewall service on the computer you are managing. Error code 0x6D9."

I scanned the computer using both Avast and Microsoft Safety Scanner (full scan and took over 2 hours) - no infections or issues found

I installed all Microsoft updates and followed suggested restarts.

I ran Microsoft Fix It and I get a message that the firewall isn't running or stopped and it can't be fixed.

I have gone into services as an administrator to try and start Windows Firewall...it isn't there - not in the list of services (local)

I also used SlimDrivers to update all the drivers on the computer.

What I am not seeing is how to uninstall and reinstall Windows Firewall...any other program or hardware issue, that would seem to be the easiest solution - but I have yet to see how to do that with Windows Firewall.

I even started the computer in safe mode... Read more

A:Win7 Firewall won't turn on error code 0x6D9 and error code 0x80070424

What other Anti-virus was on the computer before Avast?

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RELEVANCY SCORE 46

Computer model: Panasonic Toughbook CF-31
OS: Windows 7 SP1
Processor: Intel Core i5-2540M CPU @ 2.60GHz 2.60GHz
RAM: 4 GB (3.89 GB usable)
System type: 64-bit

CBS Log
CBS.zip - Google Drive

I ran the SURT tool Windows6.1-KB947821-v34-x64.msu.
Ran fine, no problem.

Ran sfc /scannow
"Verification 100%"
"Windows Resource Protection could not perform the requested operation."

Also ran
Malwarebytes
JRT.exe
Adwcleaner
Hitmanpro_x64

I still get the "Windows Update Error, Error Code 80070643, Code 9C57"

A:Windows Update Error, Error Code 80070643, Code 9C57

Hi Qpuser,
lookin at your logs
couple of questions
Are you dual booting or have the OS on your D drive/partition.
can you also run, in following order

http://www.sysnative.com/niemiro/apps/SFCFix.exe
http://go.microsoft.com/fwlink/?LinkID=52012
and sfc /scannow

copy/paste the results please.

Roy

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